Building Bridges Between Business Research and Industry Needs Iscbe'17
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BUILDING BRIDGES BETWEEN BUSINESS RESEARCH AND INDUSTRY NEEDS ISCBE'17 South East European University Faculty of Business and Economics ISCBE’17 International Scientific Conference on Business and Economics Building Bridges between Business Research and Industry Needs CONFERENCE PROCEEDINGS 2017 Tetovo, Republic of Macedonia conf.seeu.edu.mk CONFERENCE PROCEEDINGS 1 BUILDING BRIDGES BETWEEN BUSINESS RESEARCH AND INDUSTRY NEEDS ISCBE'17 Title: “Building Bridges between Business Research and Industry Needs”, Conference Proceedings of the first International Scientific Conference on Business and Economics (ISCBE’17), 17 – 18 February, 2017, Tetovo, Republic of Macedonia Publisher: South East European University, Tetovo, Republic of Macedonia Editor: Izet Zeqiri, South East European University, Tetovo, Republic of Macedonia Copyright: South East European University, 2017 One line Conference website: Place of publication: Tetovo, Republic of Macedonia CIP - Каталогизација во публикација Национална и универзитетска библиотека " Св . Климент Охридски ", Скопје 330(062) INTERNATIONAL scientific conference on business and economics ISCBE'17) (2017; Tetovo) Building bridges between business research and industry needs: Conference Proceedings / International scientific conference on business and economics (ISCBE'17), Tetovo, Republic of Macedonia; Editor Izet Zeqiri - Tetovo: South East European University, 2017 Начин на пристап (URL): http://conf.seeu.edu.mk . - Текст во PDF формат , содржи 184 стр ., илустр . - Наслов преземен од екранот . - Опис на изворот на ден 18.10.2017. Библиографија кон трудовите ISBN 978-608-248-017-6 а) Економија – Собири COBISS.MK-ID 104578856 CONFERENCE PROCEEDIEEDINGS 2 BUILDING BRIDGES BETWEEN BUSINESS RESEARCH AND INDUSTRY NEEDS ISCBE'17 Organizing Committee: Fitim Deari, South East European University, Republic of Macedonia Jeton Mazllami, South East European University, Republic of Macedonia Veland Ramadani, South East European University, Republic of Macedonia Brikend Aziri, South East European University, Republic of Macedonia Hyrije Abazi, South East European University, Republic of Macedonia Sadri Aliji, South East European University, Republic of Macedonia Jusuf Zekiri, South East European University, Republic of Macedonia Scientific Committee: Zamir Dika, South East European University, Republic of Macedonia Abdylmenaf Bexheti, Macedonian Academy of Science and Arts, South East European University, Republic of Macedonia Andrea Caputo, University of Lincoln, United Kingdom Berim Ramosaj, University of Prishtina, Republic of Kosovo Dhori Kule, University of Tirana, Republic of Albania Douglas Cumming, York University, Canada Fatmir Memaj, University of Tirana, Republic of Albania Gheorghita Dinca, Transilvania University of Brasov, Romania Goce Petreski, Macedonian Academy of Science and Arts, Sc.Cyril and Methodius University in Skopje, Republic of Macedonia Grisna Anggadwita, Telkom University, Indonesia Heinz-Dieter Wenzel, Bamberg University, Germany Iraj Hashi, Business School Staffordshire University, United Kingdom Izet Zeqiri, Macedonian Academy of Science and Arts, South East European University, Republic of Macedonia Laura Tampieri, Bologna University, Italy Leo-Paul Dana, Montpellier Business School, France Mara Teresa da Silva Madaleno, University of Aveiro, Portugal Massimo Bianchi, Bologna University, Italy Metodija Nestorovski, Sc.Cyril and Methodius University in Skopje, Republic of Macedonia Mirolub Shukarov, South East European University, Republic of Macedonia Nasir Selimi, South East European University, Republic of Macedonia Nexhbi Veseli, South East European University, Republic of Macedonia Nikola Milović, University of Montenegro, Monte Negro P. Sergius, Koku, Florida Atlantic University, Boca Raton, United States of America Robert Schneider, New York State University, United States of America Rodica Crudu, Academy of Economic Studies of Moldova, Republic of Moldova Rufi Osmani, South East European University, Republic of Macedonia Shahamak Rezaei, Roskilde University, Denmark Shqipe Gerguri-Rashiti, American University of Middle East, Kuwait Srdjan Redzepagic, University Nice Sophia Antipolis, France Teoman Duman, International Burch University, Bosnia and Herzegovina Tetiana Paientko, Kyiv National Economic University named after Vadym Hetman, Ukraine Vanessa Ratten, La Trobe University, Australia Zoran Grubisic, Belgrade Banking Academy, Serbia CONFERENCE PROCEEDINGS 3 BUILDING BRIDGES BETWEEN BUSINESS RESEARCH AND INDUSTRY NEEDS ISCBE'17 CONTENT BALANCED SCORECARD AND ITS BENEFITS FOR UNIVERSITIES .............................................................. 6 Izet Zeqiri ............................................................................................................................................ 6 THE ROLE OF STAFF TRAINING IN SME’S DEVELOPMENT: CASE BASED STUDY ................................... 11 Selajdin Abduli .................................................................................................................................. 11 Avni Arifi ........................................................................................................................................... 11 DETERMINANTS OF THE NET TRADE CREDIT: PRELIMINARY EVIDENCE FROM SME'S IN THE POLLOG REGION .................................................................................................................................................. 19 Fitim Deari ........................................................................................................................................ 19 DEVELOPMENT OF MODERN SUPPLY CHAIN FOR VEGETABLES AND FRUITS IN REPUBLIC OF MACEDONIA .......................................................................................................................................... 25 Ninko Kostovski ................................................................................................................................ 25 Xhemail Dauti ................................................................................................................................... 25 SUPPLY CHAIN AGILITY AND CUSTOMER LOYALTY: AN EMPIRICAL INVESTIGATION AMONG ALBANIAN COMPANIES ......................................................................................................................... 34 Shpëtim Çerri .................................................................................................................................... 34 Dorisa Hoxholli .................................................................................................................................. 34 Anduena Çoku .................................................................................................................................. 34 HEALTH TOURISM IN THERMAL WATERS IN PESHKOPI, ALBANIA - STATISTICAL AND ECONOMIC ANALYSIS ............................................................................................................................................... 43 Arif Murrja ........................................................................................................................................ 43 Maksim Meço ................................................................................................................................... 43 Ilir Tomorri ........................................................................................................................................ 43 SOCIAL ENTREPRENEURSHIP AND PUBLIC SECTOR ENTREPRENEURSHIP: COMMON ASPECTS AND RELATIONSHIPS ..................................................................................................................................... 51 Bozidar Milenkovski .......................................................................................................................... 51 Monika Markoska ............................................................................................................................. 51 Branko Dimeski ................................................................................................................................. 51 THE PROFILE OF THE ETHNIC ALBANIAN ENTREPRENEURS IN MACEDONIA: AN EXPLORATORY RESEARCH ............................................................................................................................................. 61 Veland Ramadani .............................................................................................................................. 61 Rasim Zuferi ...................................................................................................................................... 61 Avni Arifi ........................................................................................................................................... 61 THE IMPACT OF BANKING INNOVATIONS IN EFFICIENCY OF THE BANKING SECTOR IN KOSOVA ....... 71 Fatmir Gashi ...................................................................................................................................... 71 ORGANIZATIONAL STRUCTURE IN FAMILY-OWNED COMPANIES: EVIDENCE FROM FAMILY-OWNED COMPANIES IN KOSOVA ....................................................................................................................... 80 Nora Sadiku-Dushi ............................................................................................................................ 80 FISCAL AND ECONOMIC INCENTIVES FOR FOREIGN INVESTORS AT TECHNOLOGICAL INDUSTRIAL DEVELOPMENT ZONES