DIGITAL CONTENT 4G Malaysian Communications and Multimedia Commission Ipad
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ANNUAL REPORT 2014 Colour YOUR LIFE With DIGITAL CONTENT 4G Malaysian Communications and Multimedia Commission iPad iPad 2 4G Annual Report 2014 iPad iPad ANNUAL REPORT 2014 Colour YOUR LIFE With DIGITAL CONTENT Penafian Disclaimer MCMC dengan sepenuh ikhtiar memastikan ketepatan dan kesempurnaan maklumat yang terkandung di dalam laporan tahunan ini. Bagaimanapun, MCMC tidak menjamin dan tidak membuat sebarang representasi atau jaminan dalam apa jua bentuk, sama ada yang nyata atau tersirat, terhadap kesempurnaan, ketepatan, kebolehpercayaan atau kesesuaian berkenaan maklumat atau grafik berkaitan yang terkandung di dalam laporan tahunan ini untuk apa-apa jua tujuan. Sehubungan itu, sebarang pergantungan yang diletak terhadap maklumat berkenaan adalah atas tanggungan sendiri. MCMC menolak sebarang tuntutan terhadap apa jua liabiliti daripada sebarang kerugian yang mungkin timbul akibat penggunaan maklumat yang diberikan di dalam laporan tahunan ini. MCMC has made every effort to ensure the accuracy and completeness of the information contained in this annual report. However, MCMC does not guarantee and does not make any representation or warranties of any kind, express or implied, to the completeness, accuracy, reliability or suitability with respect to the information or related graphics contained in this annual report for any purpose. Any reliance you place on such information is therefore strictly at your own risk. MCMC accepts no liability from any loss that may arise from the use of any information provided in this annual report. 3 4G Malaysian Communications and Multimedia Commission iPad iPad 1MALAYSIA INTERNET CENTRE BRIDGES DIGITAL DIVIDE The initiative to bridge the digital divide has fulfilled the needs of residents in Kuala Tomani, which has eight villages. Although situated approximately 40km from Tenom, the Kuala Tomani’s residents today are able to access high speed Internet. A resident was trained to use computer to look for a job using the Internet. A job application submitted through email led to several interviews. Eventually, he received a job offer. 1Malaysia Internet Centre (PI1M) made all this possible. Today, on average, more than 100 residents of Kg Kuala Tomani spend their time at PI1M every day. The use of PC and content increased up to 200 hours per day. Memberships surpassed 1,000 people after five months in operation. SK CBC (Community Broadband Centre) opens Monday to Saturday from 8.30am to 4.30pm. SK CBC is the only broadband community centre in the country fully developed by SK Telecom (SKT) through partnership with MCMC. SKT is South Korea’s biggest telecommunications company with nearly 27 million customers. Thanks to the efforts by MCMC, today there are 306 PI1Ms operating in rural areas across the country since it was first implemented in 2010. Services provided include access to high speed broadband, WiFi for nearby residents, IT facilities such as 20 computers with software, fax machine, printer as well as ICT workshop, human capital development training programme and other related activities, managed by a manager and an assistant manager. The use of PI1M computers is monitored by Centralised Monitoring System and the manager to prevent any misuse. In addition, awareness campaign and guide to use the Internet were also carried out. According to the Minister of Communications and Multimedia, Dato’ Sri Ahmad Shabery Cheek, the provision of broadband service widened to remote areas now focuses on Internet speed and coverage. “Our commitment is crucial as we hope that no area is marginalised because they don’t have access to 3G, Streamyx and Internet. This is one of our priorities,” he said at the launch of SK CBC. Through PI1M, the provision of information and communication technology (ICT) facilities continues to be the government’s priority to ensure people living in rural areas are not left out. 4 4G Annual Report 2014 iPad iPad “TODAY THERE ARE 306 PI1Ms OPERATING IN RURAL AREAS ACROSS THE COUNTRY SINCE IT WAS FIRST IMPLEMENTED IN 2010.” 5 4G Malaysian Communications and Multimedia Commission iPad iPad 10 MatlamatNational Dasar KebangsaanPolicy Objectives Bagi Komunikasi danfor the Multimedia Communications di Malaysia and Multimedia Industry in Malaysia 6 4G Annual Report 2014 iPad iPad Establish Malaysia as a major global centre and hub for 01 communications and multimedia information and content services Promote a civil society where information-based services will provide the basis of continuing enhancements to quality of 02 work and life Grow and nurture local information resources and cultural representation that facilitate the national identity and global 03 diversity 04 Regulate for the long-term benefit of the end user Promote a high level of consumer confidence in service delivery 05 from the industry Ensure an equitable provision of affordable services over 06 ubiquitous national infrastructure 07 Create a robust applications environment for end users Facilitate the efficient allocation of resources such as skilled 08 labour, capital, knowledge and national assets Promote the development of capabilities and skills within 09 Malaysia’s convergence industries 10 Ensure information security and network reliability and integrity 7 4G Malaysian Communications and Multimedia Commission iPad iPad Vision A globally competitive, ecient and increasingly self-regulating communications and multimedia industry generating growth to meet the economic and social needs of Malaysia Mission We are committed to: Ensuring consumers enjoy choice and a satisfactory level of services at a ordable prices Providing transparent regulatory processes to facilitate fair competition and eciency in the industry Ensuring best use of spectrum and number resources Consulting regularly with consumers and service providers and facilitating industry collaboration 8 4G Annual Report 2014 iPad iPad Content 02 MCMC AT A GLANCE 10 MINISTER'S FOREWORD 12 CHAIRMAN’S MESSAGE 14 INDUSTRY DEVELOPMENT 58 INDUSTRY REGULATION 140 COMMISSION’S MANAGEMENT 142 MCMC’S MANAGEMENT 145 MCMC CHAIRMAN’S OFFICE 148 SERVICES AND SUPPORT 186 FINANCIAL STATEMENTS 9 4G Malaysian Communications and Multimedia Commission iPad iPad Dato’ Sri Ahmad Shabery Cheek Minister of Communications and Multimedia 0 Creative industry is the way forward in the nation’s development agenda. 10 4G Annual Report 2014 iPad iPad The government recognises this potential and has implemented various initiatives such as the establishment of Content Pitching Centre at MINISTER KL Sentral, the opening of Pinewood Studio in Johor, creative industry fund, KL Converge!, and collaboration with various agencies under the FOREWORD Ministry of Communications and Multimedia to maximise the potential of this industry. A country’s economic growth is Certainly, the government has provided various not underlined solely by one or forms of assistance and support to those who two factors. Instead, it is spurred are interested to grow the creative industry. by proper planning and how it Hence, they must seize these opportunities. is diversified. If 20 or 30 years ago the country’s economic Therefore, it is very timely that the theme of development was driven by agriculture, today MCMC’s Annual Report 2014 focuses on creative the advent of information and communication content, inline with government’s aspiration to technology (ICT), coupled with digital and establish Malaysia as a major hub for creative knowledge-based economy, dominates our lives. content in this region.” The change was evident when government shifted its emphasis towards the development of the country’s It is clear that the creative and creative industry. It’s not too much content industry is crucial in realising to say that the creative industry is the way forward in the nation’s the country’s aspiration to achieve development agenda. The country’s the status of a high-income nation aspiration is not just to become content users but also exporters of given that it is an enabler to drive our creative contents to generate RM7.2 country’s economic growth. billion worth of income and create 50,000 new job opportunities by the year 2020. It is encouraging to witness that our export of creative content has reached RM600 million this year, a three-fold increase compared to RM200 million in 2000. It is clear that the creative and content industry is crucial in realising the country’s aspiration to achieve the status of a high-income nation given that it is an enabler to drive our country’s economic growth. 11 4G Malaysian Communications and Multimedia Commission iPad iPad CHAIRMAN’S In 2014, a grant of RM11.29 million was disbursed for 128 content development projects that MESSAGE include animation, documentary, mobile applications, portals and 1Malaysia related programmes. In 2014, MCMC also organised the Services League of Creative Teens to identify new talents 2014 was a challenging year for the among school students. In addition Malaysia Communications and Multimedia industry, Developers’ Day (MDD) was organised to which comprises the fixed and mobile encourage development of mobile applications. telecommunication companies, broadcasting companies offering free to air and paid services, 2014 also witnessed the inaugural hosting as well as the application services industry. of KL Converge! by both the Ministry of Communications and Multimedia (KKMM) and In 2014, there were 54 new and renewed MCMC. The KL Converge! attracted between Individual licences issued under the 25,000 to 30,000 visitors with participation