ANNUAL REPORT 2018-2019 4th Floor, Emaar Palms Spring Plaza Sector 54, Golf Course Road Gurugram 122 003, Haryana T +91 124 457 6800 E
[email protected] www.mfinindia.org mfin_india Microfinance Institutions Network MFIN is an industry association powering responsible finance in India. It represents 56 microfinance companies and 40 other lenders who together finance the aspirations of millions of women. Annual Report Cover • Size : 210 x 297 mm (Closed Size) • Spine : 15 mm Contents President’s Message 2 CEO’s Message 4 About MFIN 6 Governance 8 SRO (Self Regulatory Work) 20 Membership 24 Associates 31 Our Work in 2018-19 39 Creating a Supportive Ecosystem 40 Supporting Members & Associates 43 Protecting the Client 49 MFIN Events 51 MFIN Media Coverage 54 This Annual Report is an attempt to capture MFIN’s role in creating an ‘Enabling environment’ for the Microfinance industry at large. With the growing acceptance of the Microfinance model, microcredit is now reaching every Microfinance Industry in India 58 corner of the nation through the concerted efforts of microfinance institutions. Yet, to grow in an everchanging Industry Trends 60 landscape and amidst the innumerous challenges before it, the industry requires constant guidance and support. Moreover in the quest to become financially independent and pursue income generating activities, the rights of Microfinance Plus 65 customers need protection as well. It is with this objective that MFIN, as an industry association and SRO, strives Financial Statements 83 to create 1) a supportive ecosystem for the industry 2) improve the capabilities of MFIN Members and Associates to deal with risk and challenges and 3) protect millions of microfinance clients.