The Royal Bank of Scotland Group
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Business Banking Service Quality - Great Britain
Business banking service quality - Great Britain Independent service quality survey results Business current accounts Published August 2019 As part of a regulatory requirement, an independent survey was conducted to ask customers of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*). The results represent the view of customers who took part in the survey. These results are from an independent survey carried out between July 2018 and June 2019 by BVA BDRC as part of a regulatory requirement, and we have published this information at the request of the providers and the Competition and Markets Authority so you can compare the quality of service from business current account providers. In providing this information, we are not giving you any advice or making any recommendation to you. SME customers with business current accounts were asked how likely they would be to recommend their provider, their provider’s online and mobile banking services, services in branches and business centres, SME overdraft and loan services and relationship/account management services to other SMEs. The results show the proportion of customers of each provider who said they were ’extremely likely’ or ‘very likely’ to recommend each service. Participating providers: Allied Irish Bank (GB), Bank of Scotland, Barclays, Clydesdale Bank, Handelsbanken, HSBC UK, Lloyds Bank, Metro Bank, NatWest, Royal Bank of Scotland, Santander UK, The Co-operative Bank, TSB, Yorkshire Bank. Approximately 1,200 customers a year are surveyed across Great Britain for each provider; results are only published where at least 100 customers have provided an eligible score for that service in the survey period. -
Delivering a Leading Bank for Customers and Investors
Delivering a leading bank for customers and investors Ewen Stevenson, Chief Financial Officer Barclays Global Financial Services Conference, New York 12th September 2016 Investment case Strong customer-centric core(1) bank, well progressed on legacy restructuring . Strong UK / Irish customer franchises capable of collectively generating risk adjusted returns above the cost of equity Core . Building value through a focus on improved customer service and product offering, and above market growth . But we recognise it is a tougher interest rate environment / macro outlook . Continue to run-down; down to 23% of total RWAs at end Legacy portfolios/ Q2 2016 businesses . On track to wind-up Capital Resolution by end 2017 . Making steady progress Legacy conduct . issues Seeking to materially address residual conduct and litigation overhang during H2 2016 / 2017 (1) ‘Core’ comprises the Personal and Business Banking, Commercial and Private Banking and Corporate and Institutional Banking divisions 2 Core – customer franchise strength Q2 2016 core key metrics (£bn) RWAs 190 Royal Bank of Scotland Deposits 310 #1 Business (1) (2) Loans 286 Joint #1 Commercial #2 Personal (3) Ulster NatWest (2) #1 Personal (4) Joint #1 Commercial (1) #1 Business (5) #2 Business #3 Commercial (6) #3 Personal (3) Ulster RoI RBSI Personal RBSI Business #3 Personal (4) (7) (10) #3 Business (5) #1 Isle of Man #1 Isle of Man (8) #3 Commercial (6) Top 2 Guernsey Top 2 Guernsey (11) Top 3 Jersey (9) Top 2 Jersey (12) (1) Royal Bank of Scotland and NatWest Business: Main current -
CYBG PLC Unifies Digital Banking Platform with Red Hat Openshift
Customer Case Study CYBG PLC unifies digital banking platform with Red Hat Openshift CYBG PLC, parent group of Clydesdale Bank, Yorkshire Bank, Virgin Money, and digital banking service B, wanted to expand and standardise its digital banking offer to stay competitive against market leaders and new disruptors. To gain the scalability and agility demanded by custom- ers, CYBG united three of its brands’ services on its Operational Platform based on Red Hat OpenShift Container Platform. With its Operational Platform, CYBG has established a more effi- cient, customer-focused business to build long-term growth. Software Glasgow, Scotland Red Hat® OpenShift® Container Platform Red Hat Consulting Banking Headquarters 159 branches ~6,500 employees +£1 billion 2018 revenue “With Red Hat OpenShift, we’ve improved our IT efficiency, reliability, security, and reusability.” Benefits • Gained responsive scal- Denis Blackwood ability to grow digital banking Head of IT services, CYBG PLC platform from 40,000 to more than 1 million customers in less than 12 months • Increased IT efficiency by automating repetitive tasks and optimizing hardware resource use • Established solid foundation for future innovation with open source IT experts facebook.com/redhatinc @redhat linkedin.com/company/red-hat redhat.com Customer case study Embracing digital banking to challenge established competitors “Red Hat’s engagement with the open source CYBG PLC is the parent group of Clydesdale Bank, Yorkshire Bank, Virgin Money, and digital banking service B. With a goal to disrupt the status quo in the banking industry, the group aims to capture community, and the market share as payment, mortgage, and lending markets evolve. -
The Royal Bank of Scotland Group Pie File No
UNITED STATES SECURITI ES AND EXCHANGE COMMISSION WASHINGTON, DC 20549 DIVISION OF TRADING AND MARKETS August 3, 20 15 Ms. Connie Milonakis Davis Polk & Wardwell London LLP 5 Aldermanbury Square London EC2V 7HR England Re: The Royal Bank of Scotland Group pie File No. TP 15-17 Dear Ms. Milonakis: In your letter dated August 3, 2015, as supplemented by conversations with the staff, you request on behalf ofThe Royal Bank of Scotland Group plc, a public limited company organized under the laws of the United Kingdom and registered in Scotland ("RBSG"), an exemption from Rule 102 of Regulation Munder the Securities Exchange Act of 1934, as amended ("Exchange Act") in connection with the distribution of the ordinary shares of RBSG ("RBSG Shares") and the American Depositary Shares each representing the right to receive two RBSG Shares ("RBSG ADSs") by way of a placement of RBSG Shares (the "Placing") to interested purchasers by United Kingdom Financial Investments, which manages the shareholding of the United Kingdom Treasury in RBSG. 1 You seek an exemption to permit RBSG and RBSG Affiliates to conduct specified transactions outside the United States in RBSG Ordinary Shares during the Placing. Specifically, you request that: (i) RBSG CIB be permitted to continue to engage in derivatives and investor product market-making and hedging activities as described in your letter; (ii) the RBSG Asset Manager and RBSG Investment Managers be permitted to continue to engage in investment management activities as described in your letter; (iii) the RBSG Trustees and Personal Representatives be permitted to continue to engage in trustee and personal representative-related activities as described in your letter; (iv) the RBSG Banking Units be permitted to continue to engage in banking-related activities as described in your letter; and (v) the RBSG Stock Borrowing and Lending Units be permitted to continue to engage in stock borrowing and lending activities as described in your letter. -
Bank of Scotland
Bank of Scotland plc (Incorporated with limited liability in Scotland with registered number SC 327000) €60 billion Covered Bond Programme unconditionally guaranteed by HBOS plc (incorporated with limited liability in Scotland with registered number SC218813) and unconditionally and irrevocably guaranteed as to payments of interest and principal by HBOS Covered Bonds LLP (a limited liability partnership incorporated in England and Wales) Under this €60 billion covered bond programme (the “Programme”), Bank of Scotland plc (the “Issuer”) may from time to time issue bonds (the “Covered Bonds”) denominated in any currency agreed between the Issuer and the relevant Dealer(s) (as defined below). The payments of all amounts due in respect of the Covered Bonds have been unconditionally guaranteed by HBOS plc (“HBOS” in its capacity as guarantor, the “HBOS Group Guarantor”). HBOS Covered Bonds LLP (the “LLP” and, together with the HBOS Group Guarantor, the “Guarantors”) has guaranteed payments of interest and principal under the Covered Bonds pursuant to a guarantee which is secured over the Portfolio (as defined below) and its other assets. Recourse against the LLP under its guarantee is limited to the Portfolio and such assets. The Covered Bonds may be issued in bearer or registered form (respectively “Bearer Covered Bonds” and “Registered Covered Bonds”). The maximum aggregate nominal amount of all Covered Bonds from time to time outstanding under the Programme will not exceed €60 billion (or its equivalent in other currencies calculated as described in the Programme Agreement described herein), subject to increase as described herein. The Covered Bonds may be issued on a continuing basis to one or more of the Dealers specified under General Description of the Programme and any additional Dealer appointed under the Programme from time to time by the Issuer (each a “Dealer” and together the “Dealers”), which appointment may be for a specific issue or on an ongoing basis. -
Change of Name Faqs
Change of name FAQs On 14 February 2020, The Royal Bank of Scotland Group plc (the Group) announced its intention to change the Group’s company name from ‘The Royal Bank of Scotland Group plc’ to ‘NatWest Group plc’. It’s anticipated that the name change will become effective later in 2020. 1. Why is the Group changing its name? Given the Group’s progress, the solid financial footing it is now on and the forward- looking customer focused strategy it is implementing, the Board considers this the right time for the Group name to reflect the brand under which the majority of its business is delivered: NatWest. 2. What will happen to the ordinary and/or preference shares I currently hold in the Group? The ordinary and/or preference shares you currently hold in the Group (‘RBS shares’) will continue to exist once the name is legally changed, but the RBS shares will become shares in NatWest Group plc. There will be no change to nominal value or structure of your shareholding as a result of the change of name. 3. What will happen to the share price? This is a legal name change. The share price is influenced by many factors and can go up as well as down. 4. Will I receive a new share certificate? If you hold your RBS shares in certificated form, you won’t receive a new share certificate in the new company name; your existing share certificate(s) will remain valid. Any share certificates issued following the legal change of name will be in the name of NatWest Group plc. -
Bank of England List of Banks- October 2020
LIST OF BANKS AS COMPILED BY THE BANK OF ENGLAND AS AT 1st October 2020 (Amendments to the List of Banks since 31st August 2020 can be found below) Banks incorporated in the United Kingdom ABC International Bank Plc DB UK Bank Limited Access Bank UK Limited, The Distribution Finance Capital Limited Ahli United Bank (UK) PLC AIB Group (UK) Plc EFG Private Bank Limited Al Rayan Bank PLC Europe Arab Bank plc Aldermore Bank Plc Alliance Trust Savings Limited (Applied to Cancel) FBN Bank (UK) Ltd Allica Bank Ltd FCE Bank Plc Alpha Bank London Limited FCMB Bank (UK) Limited Arbuthnot Latham & Co Limited Atom Bank PLC Gatehouse Bank Plc Axis Bank UK Limited Ghana International Bank Plc GH Bank Limited Bank and Clients PLC Goldman Sachs International Bank Bank Leumi (UK) plc Guaranty Trust Bank (UK) Limited Bank Mandiri (Europe) Limited Gulf International Bank (UK) Limited Bank Of Baroda (UK) Limited Bank of Beirut (UK) Ltd Habib Bank Zurich Plc Bank of Ceylon (UK) Ltd Hampden & Co Plc Bank of China (UK) Ltd Hampshire Trust Bank Plc Bank of Ireland (UK) Plc Handelsbanken PLC Bank of London and The Middle East plc Havin Bank Ltd Bank of New York Mellon (International) Limited, The HBL Bank UK Limited Bank of Scotland plc HSBC Bank Plc Bank of the Philippine Islands (Europe) PLC HSBC Private Bank (UK) Limited Bank Saderat Plc HSBC Trust Company (UK) Ltd Bank Sepah International Plc HSBC UK Bank Plc Barclays Bank Plc Barclays Bank UK PLC ICBC (London) plc BFC Bank Limited ICBC Standard Bank Plc Bira Bank Limited ICICI Bank UK Plc BMCE Bank International plc Investec Bank PLC British Arab Commercial Bank Plc Itau BBA International PLC Brown Shipley & Co Limited JN Bank UK Ltd C Hoare & Co J.P. -
Virgin Money UK PLC Clydesdale Bank PLC Jubilee House 30 St Vincent Place Gosforth Glasgow G1 2HL Newcastle-Upon-Tyne NE3 4PL United Kingdom United Kingdom
BASE PROSPECTUS DATED 24 MARCH 2021 VIRGIN MONEY UK PLC (incorporated with limited liability in England and Wales) CLYDESDALE BANK PLC (incorporated with limited liability in Scotland) £10,000,000,000 Global Medium Term Note Programme Any notes ("Notes") issued pursuant to this base prospectus (the "Base Prospectus") under the Global Medium Term Note Programme (the "Programme") on or after the date of this Base Prospectus are issued subject to the provisions described herein. Under the Programme, Virgin Money UK PLC (formerly CYBG PLC) (the "Company") and Clydesdale Bank PLC (the "Bank" and, together with the Company, the "Issuers" and each an "Issuer"), subject to compliance with all relevant laws, regulations and directives, may from time to time issue Notes. The aggregate principal amount of Notes outstanding under the Programme will not at any time exceed £10,000,000,000 (or the equivalent in other currencies), subject to increase as provided herein. References in this Base Prospectus to "Exempt Notes" are to Notes issued under the Programme for which no prospectus is required to be published in accordance with the UK Prospectus Regulation (as defined below). The FCA (as defined below) has neither approved nor reviewed information contained in this Base Prospectus in connection with Exempt Notes. This Base Prospectus has been approved by the United Kingdom Financial Conduct Authority (the "FCA") as competent authority under Regulation (EU) 2017/1129 as it forms part of domestic law of the United Kingdom by virtue of the European Union (Withdrawal) Act 2018, as amended (the "UK Prospectus Regulation") for the purpose of giving information with regard to the issue of notes issued under the Programme (other than Exempt Notes) described in this Base Prospectus during the period of 12 months from the date of approval of this Base Prospectus. -
Natwest Group United Kingdom
NatWest Group United Kingdom Active This profile is actively maintained Send feedback on this profile Created before Nov 2016 Last update: Feb 23 2021 About NatWest Group NatWest Group, founded in 1727, is a British banking and insurance holding company based in Edinburgh, Scotland. Its main subsidiary companies are The Royal Bank of Scotland, NatWest, Ulster Bank and Coutts. Prior to a name-change in July 2020, it was known as Royal Bank of Scotland (RBS) Group. After a massive bailout in 2008, a majority of RBS' shares were purchased by the UK Government. In 2014 the bank embarked on a restructuring process that saw it refocus on its business in the UK and Ireland. As part of this process it divested its ownership of Citizens Financial Group, the 13th largest bank in the United States, in 2015. As of 2020 it remains 61.93% UK Government owned, via UK Financial Investments (UKFI). Website https://www.natwestgroup.com/ Headquarters 36 St Andrew Square EH2 2YB Edinburgh Scotland United Kingdom CEO/chair Alison Rose CEO Supervisor Bank of England Annual report Annual report 2020 Ownership listed on London Stock Exchange Natwest Group is majority-owned by the UK government since 2008, which currently holds 61.93 % of the shares. Complaints NatWest Group does not operate a complaints channel for individuals and communities that may be adversely affected by and its finance. However, the bank can be contacted via the contact form here (e.g. using ‘General Service’ as account type). grievances Stakeholders may raise complaints via the OECD National Contact Points (see OECD Watch guidance). -
2020-Bos-Annual-Report.Pdf
Bank of Scotland plc Report and Accounts 2020 Member of Lloyds Banking Group Bank of Scotland plc Contents Strategic report 2 Directors’ report 10 Directors 14 Forward looking statements 15 Independent auditors’ report 16 Consolidated income statement 25 Statements of comprehensive income 26 Balance sheets 28 Statements of changes in equity 30 Cash flow statements 32 Notes to the accounts 33 Subsidiaries and related undertakings 122 Registered office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland No. 327000 Bank of Scotland plc Strategic report Principal activities Bank of Scotland plc (the Bank) and its subsidiaries (together, the Group) provide a wide range of banking and financial services. The Group’s revenue is earned through interest and fees on a broad range of financial services products including current and savings accounts, personal loans, credit cards and mortgages within the retail market; loans and other products to commercial, corporate and asset finance customers; and private banking. Business review In the year to 31 December 2020, the Group recorded a profit before tax of £883 million compared to £1,278 million in the year to 31 December 2019. Total income decreased by £886 million, or 15 per cent, to £5,147 million in the year ended 31 December 2020 compared to £6,033 million in 2019 with a £220 million decrease in net interest income combined with a reduction of £666 million in other income. Net interest income was £5,208 million in the year ended 31 December 2020, a decrease of £220 million, or 4 per cent compared to £5,428 million in 2019 reflecting the lower rate environment, actions taken during the year to support customers and reduced levels of customer activity and demand during the coronavirus pandemic. -
Equator UK Sovereign Bond Fund
KEY INVESTOR INFORMATION This document provides you with key investor information about this Fund. It is not marketing material. The information is required by law to help you understand the nature and the risks of investing in this Fund. You are advised to read it so you can make an informed decision about whether to invest. Equator UK Sovereign Bond Fund (the “Fund”), a sub-fund of the Equator ICAV GBP Share Class B Distributing (ISIN: IE00BD2M9R48) This Fund is managed by RBS Asset Management (Dublin) Limited. OBJECTIVES AND INVESTMENT POLICY Objective Asset Class Benchmark Weight The Fund aims to achieve a total return (both capital growth and income) from a portfolio primarily invested in UK UK Government Bonds Bloomberg Barclays 100% government bonds. Sterling Gilts Total Return Investment Policy Index GBP The Fund’s investment objective is achieved principally by investing directly in UK government bonds. UK government bonds may be fixed and/or floating rate with the same credit rating as that of the UK. This credit rating may vary from time Dealing to time but will always be at least Investment Grade as rated by You can usually buy or sell shares on each business day of the Standard & Poor’s or Moody’s or another internationally Fund (i.e. any day on which the London Stock Exchange is open recognised rating agency. for business). The Fund can invest via collective investment schemes or directly. Income The Fund may use financial derivative instruments (“FDIs”) for The Fund aims to distribute any available income every 3 efficient portfolio management only. -
Clydesdale and Yorkshire Bank Group (CYBG) Transforms Performance Management with Clear Review Submitted By: PR Artistry Limited Wednesday, 22 August 2018
Clydesdale and Yorkshire Bank Group (CYBG) transforms performance management with Clear Review Submitted by: PR Artistry Limited Wednesday, 22 August 2018 A new performance management framework supported by Clear Review technology motivates and improves individual and team performance across the organisation London, UK. Clear Review, a game-changing supplier of continuous performance management solutions, has announced that CYBG, owner of Clydesdale Bank, Yorkshire Bank and B brands, has implemented a new performance management framework for over 6,300 staff using the Clear Review solution. Following an internal consultation process the organisation has implemented a continuous feedback programme, supported by Clear Review’s technology. The new approach encourages ongoing feedback conversations that are documented, resulting in both individual improvement and more teamwork across the company. Clear Review provides the system and the data to manage and drive the performance management process. The dashboards enable managers to keep on track easily with feedback and check-ins, while HR is able to provide support and guidance where required. The new performance management framework is centred on agreed team objectives that tie into the company’s strategic goals. Each individual also has two personal goals proposed by the manager and peers aligned to the organisational values. Feedback is given (face to face and online) and regular check-ins with managers monitor individual progress and feedback. Francis Lake, Head of Organisational Development at CYBG explained: “Our performance management was quite process focused and we knew we needed to make changes to ensure there was continued improvement in performance and our staff were motivated and engaged in their career development.