MICHIGAN MAIN STREET Director Manual
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MICHIGAN MAIN STREET Director Manual TABLE OF CONTENTS GETTING TO KNOW THE MICHIGAN MAIN STREET CENTER MMS Staff Contact List…………………………………………………………………………………....………………………………………4 National Main Street Center……………………………………………………………………………………………………………………5 MMS Communities & Contact List…..…………………………………………………………………………………………….6,7,8,9 MMS Program Agreement………………………………………………………………………………………………………………………9 HOW CAN WE HELP? Services list………………………………………………………………………………………………………………………………………9, 10 MAIN STREET DIRECTOR TRAINING New Executive Director Training……………………………………………………………………………………………………………10 Quarterly Training……………………………………………………………………………………………………………………………10,11 MAIN STREET AMERICA NATIONAL ACCREDITATION National Accreditation and Year-End Assessment………………………………………………………………………..11,12,13 GETTING UPDATES FROM THE MICHIGAN MAIN STREET CENTER Monthly MMS Director Call…………………………………………………………………………………………………………….…….14 Michigan Main Street Listserv………………………………………………………………………………………………………….14, 15 THE MAIN STREET MODEL The Main Street Approach………………………………………………………………………………………………………….16, 17, 18 Organizational Structure………………………………………………………………………………………………………………….19, 20 Board of Directors…………………………………………………………………………………………………………………………..20 - 28 Committees………………………………………………………………………………………………………………………………..….28 - 38 ALIGNMENT WITH REDEVELOPMENT READY COMMUNITIES RRC Program Information………………………………………………………………………………………………..…..38, 39, 40, 41 YOUR ROLE IN MAIN STREET Things to Know………………………………………………………………………………………………………………………………………41 DDA, PSD, BID/BIZ Legislation…………………………………………………………………………………………………..……..41, 42 New Director Manual 2 FOIA & Open Meetings Act…………………………………………………………………………………………………………………….42 Historic Preservation Based Economic Development & MMS Design Services……………………………….42 – 46 YOU GOT THE JOB, NOW WHAT? Marching Orders and Basic Information…………………………………………………………………………………….…..46 – 53 Roles and Responsibilities …………………………………………………………………………………………………………53, 54, 55 BUILDING BROAD BASED COMMUNITY SUPPORT Audiences, communications, partnerships…………………………………………………………………………………....55 – 61 MANAGING THE MONEY Budgeting, reporting, fundraising…………………………………………………………………………………………..………62 – 70 COMMUNICATING THE VALUE OF MAIN STREET IN YOUR COMMUNITY Advocacy, reporting key statistics………………………………………………………………………………………………….70 – 76 LEADERSHIP DEVELOPMENT Strategies and Volunteer Management and Coaching……………………………………………………………….…..76 – 84 MANAGING YOUR MANAGEMENT Job descriptions, policies and procedures, evaluations…………………………………………………………….……84 – 87 EXECUTIVE DIRECTOR RETENTION Succession planning, accountability, why directors leave, burnout………………………………………………..87 - 93 New Director Manual 3 GETTING TO KNOW THE MICHIGAN MAIN STREET CENTER Michigan Main Street (MMS) provides technical assistance services to communities who are targeting the revitalization and preservation of their traditional commercial district. MMS assists communities in developing their own local Main Street program by utilizing the Main Street 4-Point Approach™ – a common-sense approach to tackling the complex issues of revitalization by capitalizing on downtown’s history and identifying the unique assets of the community itself. MMS began in 2003 and is a Main Street America™ Coordinating Program. As a Main Street America™ Coordinating Program, MMS is affiliated with the National Main Street Center, and helps to lead a powerful, grassroots network consisting of over 40 Coordinating Programs and over 1,200 neighborhoods and communities across the country committed to creating high-quality places and to building stronger communities through preservation-based economic development. MMS provides services in partnership with the State Historic Preservation Office (SHPO). Communities are designated through a competitive application process. MMS STAFF CONTACT INFORMATION Michigan Main Street Center at Michigan Leigh Young Economic Development Corporation Organization Specialist, Michigan Main Street 300 N. Washington Sq. Community Development, MEDC Lansing, MI 48913 517.282.3744 [email protected] Laura Krizov Manager, Michigan Main Street Suzanne Perreault Community Development, MEDC Small Business Specialist, Michigan Main Street 517.420.8128 Community Development, MEDC [email protected] 517.643.0928 [email protected] Dana Kollewehr Economic Vitality Specialist, Michigan Main Jessica Flores Street Historic Preservation, Michigan Main Street Community Development, MEDC Preservation Forward 517.388.4892 517-220-5144 [email protected] [email protected] New Director Manual 4 NATIONAL MAIN STREET CENTER Established in 1980 as a program of the National Trust for Historic Preservation, the National Main Street Center, Inc. works with a nationwide network of coordinating programs and local communities to encourage preservation-based community revitalization, and has equipped more than 2,000 older commercial districts with the skills, and organizing framework they need for renewal during its 35-year history. An exciting new chapter for the organization began on July 1, 2013, when the National Main Street Center launched as an independent subsidiary of the National Trust. This transition enables Main Street to build on its three-decade record of success, with new leadership and new resources that will help communities respond to evolving needs and opportunities in the commercial district revitalization field. In 2015, the Center launched a new program brand for the network of Main Street programs—Main Street America™—to reinvigorate our collective look, feel, and strategy to position Main Street as a leader locally, regionally, and nationally. As a nonprofit organization, the National Main Street Center provides information, offers technical assistance, holds conferences and workshops, and conducts research and advocacy on critical revitalization issues. The proven Main Street Four-Point Approach® provides a framework for communities to organize themselves for success, improve the design of their neighborhoods, promote their district, and enhance the economic base of a community. Cumulatively, commercial districts taking part in the Main Street program have spurred the rehabilitation of more than 246,000 buildings, and generated $59.6 billion in new investment, with a net gain of more than 502,728 new jobs, and over 115,000 new businesses. Every dollar a community uses to support its local Main Street program leverages an average of $18 in new investment, making Main Street one of the most successful economic development strategies in America. These community benefits would not be possible without the training, education, and leadership of the National Main Street Center. Main Street offers a revitalization framework appropriate for communities of all types—including commercial districts in urban neighborhoods, rural towns, and smaller and mid-sized cities. Local Main Street programs can be established either as freestanding organizations or as part of an existing entity, such as a community development corporation or economic development organization. Working in conjunction with a state, city or county-wide Main Street Coordinating Program, or directly with the National Main Street Center, local Main Street programs plan and implement projects that create more vibrant and healthy commercial districts. The National Main Street Center is based in Chicago, Illinois, with an office in Washington, DC, and field staff located throughout the country. For more information, visit www.mainstreet.org. National Main Street Center Members Only Resources Solution Center National Main Street Listserv Main Street Weekly – Email Newsletter Online Access to Publications New Director Manual 5 New Director Manual 6 MMS COMMUNITIES CONTACT INFORMATION 2018 MMS Executive Director Bryan Tiedt 147 Wabash St. Director Milan, MI 48160 127 North River Rd O: 734.395.3880 Evart, Mi 49631 [email protected] Work: 231-734-0185 Cell: 231-872-5215 2015 Communities [email protected] Lindsey Dotson Executive Director Myrna Segura Charlevoix Main Street Director 210 State Street 7752 West Vernor Highway Charlevoix, MI 49720 Detroit, MI 48209-1516 O : 231.547.3257 Tel. (313) 842-0986 x 1004 [email protected] [email protected] 2014 Communities 2017 MMS Tricia Meyer Lisa Barna Interim Executive Director City of Charlotte Three Rivers Main Street 111 E. Lawrence Ave 57 N. Main St. Charlotte, MI 48813 Three Rivers, MI 49093 517.258.2362 O: 269.535.5145 989.217.1950 [email protected] [email protected] Maxwell Cameron Justin Knepper Executive Director Downtown Manager Wayne Main Street Sault Ste. Marie P. O. Box 327 511 Ashmun St. Ste 103 Wayne, MI 48184 Sault Ste. Marie, MI 49783 O : 231.547.3257 1.906.635.6973 C : 734.629.6822 [email protected] [email protected] James Alt Rae Gosling Lapeer Main Street Director City hall Grayling Main Street 576 Liberty Park 213 North James Street Lapeer, MI 48446 Grayling, MI 49738 810.728.6598 O : 989.390.7689 [email protected] [email protected] 2016 Communities 2013 Communities Jill Tewsley Mindy Biladeau New Director Manual 7 Executive Director Wayland, MI 49348 Downtown Lansing Inc. O: 888.417.6653 401. South Washington Sq. Ste. 101 [email protected] Lansing, MI 48933 O: 517.485.3357 2009/2010 Communities [email protected] Josh Adams Owosso Main Street Director/DDA Joel Saukas 301 West Main Street Otsego Main Street Owosso, MI 48867 Main Street Manager O: 989.494.3344 128