BOOK of ABSTRACTS Editor: Francesco Caputo
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Governing Business Systems. Theories and Challenges for Systems Thinking in Practice 4th Business Systems Laboratory International Symposium Mykolas Romeris University, Vilnius - August 24-26, 2016 BOOK OF ABSTRACTS Editor: Francesco Caputo Copyright © 2016 Business Systems Laboratory All rights reserved. ISBN 9788890824234 BUSINESS SYSTEMS BOOK SERIES The book series "Business Systems" publishes research and essays, coming from the scientific and consulting activity of the members of the nonprofit scientific organization Business Systems Laboratory (Italy) as well as from invited well-known scientists in the business systems field. The book series aims to attract the cutting edge research at international level and to make it available for academics and practitioners. The official languages of the Business Systems books series are: English, Spanish and Italian. The main topics include, but not are limited to, the following areas of knowledge: Systems Theory; Systemic Approach for Business; Complex Systems Theory; Managerial Cybernetics; Economic and Social Systems; Business Communication Systems; Innovation Systems; Action Research; Financial Systems; Service Science; Sustainability; Corporate Social Responsibility; Knowledge Management; Supply Chain Management; Strategic Management; Consumer Behavior; Marketing; Corporate Finance; Banking; e-Business; e-Learning; Business Process Management. The book proposals will be evaluated by the Scientific Board on the basis of double blind peer review. SCIENTIFIC BOARD Scientific Directors: Gandolfo Dominici – Scientific Director Business Systems Laboratory Arturo Capasso – University of Sannio, Benevento, Italy Editorial Director: Mauro Sciarelli - Univ. “Federico II”, Naples, Italy Board members: - Gianpaolo Basile – Presidente B.S.Lab- Univ. of Salerno (Italy) - Gerhard Chroust - J. Kepler University Linz (Austria) - Primiano Di Nauta, Univ. of Foggia (Italy) - Raul Espejo - Director-General the World Organization for Systems and Cybernetics (UK) - José Rodolfo Hernández-Carrión - Univ. of Valencia (Spain) - Ignacio Martinez de Lejarza - Univ. of Valencia (Spain) - Arabella Mocciaro Li Destri – Univ. of Palermo (Italy) - Matjaz Mulej - Univ. of Maribor (Slovenia) - Luca Pazzi – Univ. of Modena and Reggio Emilia (Italy) - Enzo Scannella – Univ. of Palermo (Italy) - Maurice Yolles - Centre for Creating Coherent Change and Knowledge (UK). SYMPOSIUM SCOPE The Business Systems Laboratory International Symposia aim to address the global economic and social challenges of our times by systemic perspective; shedding the light to the several interactions between natural social and economic systems. The criticalities and the opportunities of our times are faced according to the cutting edge research and practice in social science. This multidisciplinary perspective includes: management, psychology, economics, engineering and sociology. The symposium is thought to create a friendly atmosphere among senior scholars, PhD students, researchers and business practitioners. In particular, the Symposium 2016 focuses on the epistemological, theoretical, methodological, technical and practical contributions that can represent advancements in the theory and practice for governing business systems to address the present and future challenges in the global economic and social scenarios. While focusing on the Systemic perspective the Symposium is also open to all the scientific approaches in order to foster constructive debates and confrontations to create new perspective of research and practice in the field of business. SOCIAL AND ORGANISATIONAL SYSTEMIC THEORIES - Agent Based Modeling and Simulation as a Computational tool for the study of 1 Viable Systems - Using systems thinking to improve absorptive capacity and readiness for disruptive 6 innovation - Identification of economic risk factors in implementation of strategic decisions at 9 enterprise - The holonic view of organizations and firms 13 - Technical Thinking Systems and our Society 16 - The search for viability: a practitioner’s view of how the viable systems model is 23 pp.1-50 helping transform english local government (and why it has passed unrecognised) - Feedback Mechanisms in Public Administration System: VSM Application and 25 Institutional Factors - Technological and organizational innovation: the enterprise in the era of the 30 network of networks - From theory to practice: applying systems thinking to Smart Cities 35 - Dynamic Capabilities and T-Shaped Knowledge in Project Management. A Viable 41 Systems perspective - Paradigm change from the systemic view to systems science 45 SYSTEMS THINKING APPLICATIONS FOR MARKETS AND FIRMS - Implementation effects in the relationship between CRM and its performance 52 - Future Proof Strategies and Concepts for Business Systems based on Systems 53 Thinking and Sensitivity Analysis - In Search for Radical Inspiration – Using Cognitive Systems Thinking to Introduce 55 a Framework Fostering the Creation of Innovations - From Innovation To Business To Value By Sharing Data 60 - Synergy effect due to the common milieu for Facilities Management and Human 63 Resources - way to the better competitiveness and effectiveness - Understanding the Innovation Management Skills of the Agricultural Producer: A 64 pp.52-86 Systems Thinking Approach - Analysis of FABRIC Dynamic Actors Network Analysis model in different 71 scenarios - Investigating Consumer Confusion Proneness Cross-Culturally: Empirical 72 Evidence from the United States, Germany, and Thailand - Relationships management and value creation: a study on the role of the 78 organizational culture in the wine industry of Basilicata - Global Trade Order: The lessons from Doha Round 84 SYSTEM DYNAMICS - The Analytic-driven Business Competition Dynamic Model through Innovation and 88 Pricing Scheme Simulation - Outlook for Price Dynamics in Europe: Inflation or Deflation? 94 pp. 88-101 - Terrorism and tourism dynamics 97 - System dynamics models to teach occupational safety and health 100 ICT AND KNOWLEDGE MANAGEMENT - Suggestions for Knowledge Management based on Complex Network Analysis 103 - Service Dominant Logic and Open Innovation Intermediaries: a possible meeting? 108 - Towards Discovering the Limits of Smart Grid AMM Communication 113 Infrastructure - Innovation in cultural districts: the cases of Denver, Naples and Abu Dhabi 121 - Voluntary corporate disclosure in the Era of Social Media 124 - Recent and actual computer era: is the Solow paradox restored? 130 pp.103-142 - Different role and different business models: Cloud-computing ecosystems and the 135 heterogeneity of actors - The role of Customer Experience in re-purchase of Personal Technological 138 Devices - The leadership competencies and intuitive decision-making of top and middle level 141 managers in the automotive industry FINANCIAL SYSTEMS - The financial law in Europe: a re-thinking of the role of law 144 - Financing Management of Companies 146 - A New Approach to Management of Cash in a Company 149 pp.144-154 - Social Responsibility Disclosure and Financial Performance: evidences from some 152 Italian Public Companies SUSTAINABILITY, BUSINESS ETHIC AND CSR - An empirical study of solving social and environmental problem by a business firm 156 and sustainable business growth - A critical view on the role of NGOS in systemic capacity building: insights from 160 projects for promoting food production in Northern Ghana - Sustainability measured as Entropy Efficiency in the Balance Sheet of the Business 162 Corporation pp.156-172 - Large-scale systems and the temporal horizon of CSR 164 - Social Report and Non Profit Organizations: Some Empirical Evidence 168 - Modeling the agents of cyclical change in order to determine appropriate 171 movement towards sustainability INTERACTIONS REVOLUTION - Globalized World Economy, Innovations and National Policies for Economic 174 Growth pp.174-177 - A systems-theoretic perspective on corporate social responsibility 177 POSTER SESSION - Entrepreneurial university – subsystem determining the success of clusters 179 - Defining company mission and social responsibility in business engineering 183 - Influence of tax burden on countries’ financial stability 189 - Role of the ERP systems in the successful management of georgian companies 191 - User generated value factors in e-business 195 - Harnessing Collective Knowledge in Development of Absorptive Capacity 197 - On the modelling of business cluster performance: overview of recent approaches 200 - What turns enterprise social networking tool into innovation difficult to adopt: case study results 203 - System dynamics for interest groups capacity building: implications for better inclusion 207 pp.179-245 - Agriculture, as the priority of the economic development of georgia 210 - Some aspects of successful brand (at tbilisi consumer’s market) 214 - The value of a network, unexplored implication for mobile app: doctor chat case study 219 - Model-based governance: how system dynamics, business intelligence and data science are changing the practice of policy making 224 - The enterprise relational view (ERV): exploring future in strategic management 228 - Can we Save ‘Unlearning’? Taking a Systems Approach to Clarify the Concept and Distinguish Learning from Unlearning 234 - Sensing demand signals in markets as complex systems: Wal-Mart case study 239 - University. Elements for a study of social systems 241 Social and Organisational Systemic Theories ISBN: 9788890824234 Book of Abstracts of the