SeptemberSeptember - NovemberNovember 20092009
WIN a beach holiday for two
SAFARICOM MARATHON WILD ENDURANCE M-PESA changing lives
THIS MONTH
SeptemberSeptembetbr --N Novemberovember 2009
WIN a beach holiday for two
SAFARICOM MARATHON WILD ENDURANCE Inside 2 Message from Michael M-PESA changing lives 4 What’s news? 6 Matchless marathon WIN a MANAGING EDITOR: Chris Muthama 12 Passion for youth holiday 23 EDITOR: Maryann Michuki CONTRIBUTORS: Craig Bishop, John Kabubu, for two! Kimani Kamakiru, Chebet Karago, 14 Uplifting Kenyans Candice Miranda PHOTOGRAPHY: Craig Bishop, 17 High value trees Gina Din Corporate Communications, Charlie Grieves-Cook, Alex Kamweru, 18 Camphone seduction Chebet Karago, Candice Miranda, Neil Thomas, Duncan Willetts 20 Lions of Lewa PUBLISHERS: East African Magazines Ltd, Nairobi PRINTING: Colourprint, Nairobi 23 Feeling lucky? ALL CORRESPONDENCE TO: The Option Magazine 24 Techno teasers Safaricom Limited P.O. Box 46350- 00100 Nairobi, Kenya 26 Are cellphones risky? [email protected] www.safaricom.co.ke 28 Mobile manners To advertise in The Option Magazine, contact: Helen Kiarie Tel: 020 605991/2 29 Meet Torome Tirike [email protected] 30 Dial 24/7 Techno 34 Going global The editorial content and individual opinions expressed bytes herein are solely those of the authors and do not necessarily represent those of Safaricom Ltd. Neither 35 Always in touch Safaricom nor the Publishers accept any responsibility for the content. All rights reserved. No part of this work 36 What’s hot! may be reproduced or transmitted in any form or by 24 any means, electronic or mechanical, without prior permission in writing from Safaricom. 40 Safaricom shops Ed’s letter It’s amazing how time flies: it is 10 years since the first Safaricom Marathon in Lewa. This race embodies what a corporation can achieve with vision, commitment and perseverance. Ten years ago, the name ‘Lewa’ triggered images of a staggering patron (lewa means ‘to get drunk’ in Swahili), but now the name is synonymous with a unique and world-renowned athletic event that benefits the communities and environment around Lewa. In this edition you will catch a glimpse of the action at the marathon’s 10th anniversary (page 6). Discover what motivates some of the participants in this race, one of the toughest in the world, and hopefully this will inspire you to be part of it next year or even start your own. One of my favourites, Technology to tantalise (page 24), will surely leave you enticed – I always wonder what goes on in the minds of those who come up with such gizmos. They either have too much time or are simply geniuses! Finally, as the adage has it, ‘It is easier to become No.1 than to stay there’. Read all about M-PESA’s latest advances that will consolidate its status as a world first in meeting the evolving needs of Kenyans, while becoming a real threat to hard cash (page 14). Talk about Kenya’s contribution to a cashless society! Enjoy! Chris Muthama, Managing Editor FROM THE TOP
Message from
Michael PHOTOGRAPH: DUNCAN WILLETTS
he current phase in Kenya’s telecoms market we have put the necessary structures in place to is being defined by the accent on data achieve unmatched data proposition. T services. We are seeing a lot of animation I am currently the Chair of Teams (The East Africa and talk on this front, but only Safaricom with its Marine Systems) cable. We have a 20% anchor countrywide network can really provide broadband stake in the undersea cable venture, which is a high-speed data to its customers. key part of this arsenal. This investment, which will Our growing list of individual, small business, give us ownership of a corresponding portion of SOHO (small office and home) and corporate the “pipe”, is our answer to the nagging problem of customers can attest to the fact that we have the expensive and unreliable international connectivity, best data speeds of any provider in this market. which has always been the bane of Kenya’s quest We have reached this position by design, and are for better data services. The cable is at the testing continuously improving our services to stay ahead stage and should start operations this quarter. of the pack. Recently, we entered into a strategic relationship Today, our make-up as a total telecoms company with Jamii Telecoms Limited (JTL), which gives us is complete. We have the most versatile data exclusive use of its fibre optic cable network. JTL platform in this country backed by peerless has put together a 1000km-long, fast-growing customer service. Our data suite, which is a total metro fibre network in Nairobi and Mombasa. end-to-end offering for all users, is able to offer a This deal gives our data suite terrestrial “last mile” hybrid of last-mile connectivity solutions tailored to access to subscribers, affording them a seamless meet the needs of our customers. path to any home or office in key cities. We are the only telecoms company in Kenya Last year’s acquisition of a majority stake in today that can offer broadband services on the One Com affords us something no one else has: country’s widest 3G network, Wimax and fibre. versatility. Besides assembling robust 3G and fibre Whether mobile or fixed, we have the tools and optic backbones, this strategic investment has infrastructure to deliver data, voice and video all given Safaricom the breadth to offer data services over Kenya. from a Wimax platform for subscribers whose Building cable and digging up the earth is not needs are best served in this way. our core business, but through strategic alliances Safaricom is truly the one-stop shop for all your and a deliberate strategy of targeted acquisitions, data needs. Niko na Safaricom, The Better Option. Michael Joseph Chief Executive Officer
2 September-November 2009 The Option
Back to the future From techno gadgets to future leaders of the country, Safaricom continues to be a one-stop shop for integrated and converged data and voice communication
Left: The grand prize of the TECHNOLOGY GALORE recently concluded ‘Activate your Safaricom’s open day on Safaricom staff were, of in the exciting “Activate your Drive’ promotion; Above and below: Safaricom staff assist 4 and 5 July enabled visitors course, “Happy to Help” Drive” promotion. visitors with their queries. to experience the wide range customers with all manner Safaricom has a passion of the company’s products. of queries, educating them for customers and always The open day, held at all about Safaricom’s products strives to serve customers Safaricom retail centres and services. in an efficient, timely and countrywide, allowed Also of note was the professional manner; while customers to try out live Safaricom data products also making the effort to handsets, modems and promotion; just by buying a understand customer needs laptops, enabling them broadband modem, visitors in order to provide the to make more informed stood a chance of winning a highest possible standards purchasing decisions. Mercedes-Benz C 180 of service. Teaching our young women Safaricom believes in improving education standards and enabling bright, deserving students to realise their dreams. Education is paramount if economic development is to be achieved. The Zawadi Africa Education Fund is a programme designed to provide scholarships to academically gifted girls from disadvantaged backgrounds in Africa to pursue higher education in the United States. The Zawadi Africa Education Fund has delivered an excellent return in its first few years. To date, there are55 students enrolled at top universities in the United States, including Yale University, Xavier University and Smith College. The students in the programme have an average GPA of 3.70. Safaricom has partnered with Zawadi Africa to enable the Founder of Zawadi Africa, Dr Susan Mboya (middle) with young women to pursue higher education, giving them a some of the beneficiaries of the education fund. chance to make a difference in society once they graduate. PHOTOGRAPHS: GINA DIN CORPORATE COMMUNICATIONS
4 September-November 2009 The Option ON THE WIRE
NIKO NA SAFARICOM Safaricom has launched a brand new campaign coined “Niko na Safaricom”. With this campaign, Safaricom celebrates its authentic Kenyan heritage and Connect, affirms to its 13 million customers that it has and will always be there forthem; it is a way of saying thank you. imagine, Visuals for the campaign use landscapes and scenery from all parts of the country including Western, Nyanza, Central, Coast, Highlands and Rift Valley, discover to show that the firm’s subscribers, products and services are present all over Safaricom continues to the country and can be enjoyed by all. be at the cutting edge of The migration from the previous “The Better Option” thematic campaign innovation and change, crafted to the new “Niko na Safaricom” platform indicates a departure from mere specifically to address all product attributes and superiority of choice to the affirmation of a deeper, your communication needs. more emotional connection with the customer. The use of Swahili in the new At Safaricom, we offer a slogan works as a closer connection with local communities and reinforces variety of affordable means to the understanding between Safaricom and Kenyans. access the internet through The adverts, messages and signage that make up the campaign will be mobile internet, broadband channelled through all modem and 3G router. If you available media: TV, radio, can imagine it, you will find it. retail units, press, billboards Whether you want to bone up and website. on the hottest destinations, the The campaign is a sequel tastiest cuisine or the latest to previous memorable sports news, all you need to do advertisements aired by is get connected to the fastest the firm over the years and internet service available in underlines Safaricom as a Kenya, through your phone truly Kenyan brand which or Safaricom’s broadband has integrated with Kenyans modem, powered by 3G. and their everyday lives. ■
The Option September-November 2009 5 Marathon like no other Roving correspondent to the Safaricom Marathon at the Lewa Wildlife Conservancy, John Kabubu, shakes off his concerns about camping in the wild, and has a blast at the 10th anniversary of the marathon SAFARICOM MARATHON SAFARICOM MARATHON
ot an outdoors kind of person, I find the thought of sleeping outside in a tent, in a conservancy full of wild animals,N frightening, to say the least. For as long as I can remember, I have turned down any opportunity to go camping, never mind go running in an area teeming with toothy, hungry animals. But all good things come to an end, and so it was that curiosity (remember what killed the cat?) got the better of me and I decided to give the great outdoors a shot. Ahead of the pack: fans, runners and support staff prepare for an early morning start. And so one Friday morning in June, has congealed before I put spoon Outdoor activities: Participants and fans got to I find myself at the Lewa Wildlife to mouth! And of course there is no experience the wild outdoors, from the basic but beautiful camping grounds to the full Conservancy near Isiolo for the way I am going to risk a cold shower. 42km marathon, stretched across the dusty critically acclaimed and now world- I didn’t sleep well either, despite and animal-filled Lewa Wildlife Conservancy. famous Safaricom Marathon. In front swaddling myself in three pairs of of me looms the great registration socks, woollen trousers, a sweater tent, abuzz with activity as men, and a jacket. women and children from all walks But enough complaining! I move of life queue up to register for the to the starting line. Runners are race. There are plenty of onlookers stretching, using different limbering jostling to get their photo taken with techniques. One man holds a stately Safaricom CEO Michael Joseph, who kung-fu pose, perhaps communing is doing a “meet the people” tour. with his inner being. Others are I chat to Ruengo Gituchi, 79, who contorted in all sorts of positions, has competed in every Safaricom working out kinks in protesting Marathon since 2000, proving age is muscles. As if to share this personal just a number. He tells me that the moment, the most glorious sunrise secret to his running longevity is, stretches over the horizon. The believe it or not, camel soup, which gentle, pink light caresses my skin his wife prepares before every race. and sends warm tendrils down my Fast-forward to 6am. The dining spine. Writing ceases to become a area is a hive of activity as runners struggle and I smile effortlessly. and bystanders cram their breakfast The children’s race is about to down. It is bitterly cold, but the start and they have lined up for the runners seem immune. I guess they 5km race that aims at identifying are too hyped up to feel it, but I am the next generation of long-distance miserable. It’s so cold my breakfast runners. The children are bristling Z SAFARICOM MARATHON
Above: Safaricom Head of Marketing & Communications Wangari Murugu with her husband Andrew. Right: World-renowned athlete Paul Tergat. Below, from left: Giraffes run alongside the marathon runners; a runner relaxes during his body massage after the race; participants enjoy the lively post-marathon entertainment.
with energy, and it seems as look tired! It’s as if she has just if this race is finished before it arrived home from a casual stroll starts. Helicopters swoop over in the park. She has so much the location. The race cannot start energy that even giving interviews without an aerial go-ahead. to journalists is an easy task for The next race, the half-marathon her. There is a sudden buzz as and the most popular race, has runners and spectators push and 750 participants. Journalist jostle shove to get their photo taken with for position as the starting gun marathon impresario Paul Tergat. goes off. A wave of runners breaks Most of us would not dream of over the landscape, headed selling any of our possessions, for the finish line. The pace is let alone our livestock, to run in blistering and before you know a marathon. Benson Kaptikou, it, all that is left of this human however, is different: he sold two endeavour is a cloud of dust. sheep in order to raise the money Spectators surge towards the to compete in the marathon. finish line, which is not too far Benson came, he ran and he Scenes of this amazing race in the wild capture its unique from the start. We have the easy conquered. Wouldn’t it be grand atmosphere. Above right: 79-year-old runner Ruengo Gituchi end of things. The runners have if such determination and focus poses with his medal. only just begun their ordeal. could be bottled and sold over At the finish line, the Citizen’s the counter? That way, more of us sports editor, Torome Tirike, might be marathon greats. keeps the large crowd of people As the morning progresses, entertained with a running runners continue to come in, three commentary. Before too long, or four hours after the winners. ace Kenyan runner Catherine That has to be determination at its Ndereba cruises effortlessly over best, I think, especially as I would the line to take first place in the probably not have even sniffed the half-marathon. She doesn’t even 5km mark. Running wild Safaricom CEO Michael Joseph talks about the inspiration behind the Safaricom Marathon and how it has grown over the past 10 years
Happy people: MC Torome Tirike keeps the crowd enthused during the race. Where did the idea for the extended the sponsorship of the marathon come from? marathon by another five years. Last By now, the entertainment It started 10 years ago, when the year alone, we raised Ksh30 million has begun, in the form of the owner of the conservancy wanted to for conservation at Lewa, and to Zangalewa Troupe, which keeps an raise money for conservation, and to assist the communities around Lewa. appreciative audience on the edge give recognition to the conservancy What are you most proud of of their seats. The star of Churchill and the work that is carried out here. in terms of the marathon? Live is also on hand to electrify the In June 2000, when we started, the A number of things. In terms of crowd and keep their ribs heaving marathon had 180 runners. This year, fund-raising, we bring international with laughter. we had 1000 runners, which is as recognition to this place through At this point, after a whole day of much as the conservancy can hold. the marathon. It is a great thing not showering, I decide it is time to Why Lewa? to do. It is classified as one of the get clean. The sun is out and it is toughest things to do in a lifetime and Well, the idea came from this place, warm, so I chance a cold shower. one of the top 10 events in Kenya. Lewa, which is a private game The community around Lewa Because the money raised goes reserve that is protected round the thoroughly enjoyed this event, if towards conservation and helps the clock. There are many things that are the crowd of people that attended community around Lewa, we are unique to Lewa. There are 110 rhino the entertainment after the happy with what Lewa has achieved here; half of these are black rhino, marathon was anything to go by. and hope to make it even better. Honestly, the wild, the camping, which are indigenous to Kenya and the people, the atmosphere, the are an endangered species. Which marathon was most memorable for you? fun – it was not what I had initially Why are you so passionate expected. My entire view of about Lewa? They have all been memorable. In camping and being out in the wild 2003, I was in hospital in South Africa I love the wild, and this is a very has been totally transformed. and came all the way back a week beautiful area. The Safaricom That said, it is important to note before the marathon to attend it. In Marathon enables us to perform all that you have not really partied 2006, I ran the marathon for the first our corporate social responsibility until you have partied in the wild. time. It was fun stopping every 2km objectives, which include conserving It is magnificent dancing under at the watering points to chat with the environment, and supporting the stars with no inhibitions. It is people. I always try to beat my wife at health, education, culture and sports. fantastic to be with total strangers the marathon, but that’s really tough! Money raised by the Safaricom getting down and groovy on the Marathon supports five schools in And the 10th anniversary? dance floor. this area, along with several projects It doesn’t feel like 10 years! One The Safaricom Marathon truly at Meru Hospital. The communities year, a British guy ran the race in a deserves its international status around Lewa benefit from our work, rhino suit. That was fun! This year on this, its 10th anniversary. and the local community participates. we had more runners. People come More than one sceptic has been Another reason is that 25% of Grevy’s because it’s an exciting thing to do. It converted, and I myself cannot zebra in the wild are here in Lewa. is camping out; it’s an adventure, it’s help but preach the Safaricom fun. Crowds come from all over the Marathon gospel. An addiction What are the future plans for district. The community here comes to camping in the bush has taken the marathon? to run because they know that the hold of me. So, until next year, I’ll We plan to continue doing this funds raised will go back into the nurse my keen anticipation for a marathon: Safaricom has just community.
PHOTOGRAPHS: CHARLIE GRIEVES-COOK, NEIL THOMAS,repeat DUNCAN WILLETTS experience. ■
The Option September-November 2009 11 On the ball Safaricom’s support has not only reversed the flagging fortunes of Dandora Youth Football Club, but it has also encouraged the youth to become productive citizens, writes Chebet Karago
he history of the Dandora Youth, my fee is discounted.” Team Youth Football Club (DYFC) member “Ndiefie” (Jerrison Mlamba) reads like a stereotypical goes to college in the week and over “Before and After” story. The the weekends teaches his peers. afterT part can be traced back to 2006 After investing in a photocopy when Safaricom sponsored the Super machine and computer, DYFC asked 8 Soccer Tournament in which football Safaricom for assistance. “Although clubs from Nairobi and neighbouring we were generating income, it constituencies participated. The was not enough for all our needs. winners, DYFC, were awarded Safaricom responded and donated Ksh250 000 by Safaricom and chose three computers, a television set and to invest the prize money. DYFC DSTV decoder,” Okoti says. Above: A team poses for a photo at the Safaricom secretary-general Godfrey Okoti says With the extra income, the club has Under-12 Super 8 Soccer Tournament. convincing the players to invest the rented more office space, set upa Below: Team-mates Mise (left) and Ndiefie (right) money was not easy. “Fortunately, cyber café and employed a tutor who during a practice session on their dusty football team and community spirit prevailed, offers computer refresher courses. pitch in Dandora. especially when I explained that you “Our cyber services are popular need to sacrifice for the good of the because we provide a high-speed community. I said we should set up a internet connection powered by business to create employment and Safaricom. We also charge people bring the internet and other services a small fee to watch popular local closer to the people around us.” and English premier league sides on Michael “Mise” Otieno says: “We all television. Now we can confidently resisted the move, but I am now glad make plans for away tournaments.” we invested in computers, because I Started in 2003, the foundation is learnt to use computers at our offices funded by Safaricom Limited and and I am studying computer science the Vodafone Group Foundation, at the Multimedia College in Ongata and supports projects in education,
Rongai. Because I play for Dandora health, economic empowerment, PHOTOGRAPHS: CHEBET KARAGO, GINA DIN CORPORATE COMMUNICATIONS
12 September-November 2009 The Option OUR PASSIONS
environmental conservation, arts and From only one jersey per player, only “Dandora has the biggest dumpsite culture, music and sports. one ball and no access to training in Kenya, where kids used to scavenge This work, an expression of bibs, we now have many quality balls after school. Safaricom support has Safaricom’s “Passion for the World and can even treat injuries.” given them something to look forward Around Us”, has implemented over Safaricom has donated uniforms, to. We engage them in clean-ups and 400 projects worth about Ksh900 first aid kits, trophies and certificates teach them important life skills,” Okoti million in the past five years and has for individual winners. “Safaricom says. “We try to emulate the Safaricom allocated Ksh200 million for new sponsored the Dandora Youth Kids spirit and give back to the community projects in 2009. tournament in their third, fourth and that nurtured us. The club works with In 2003, there was only one football fifth editions. They are now playing in over 150 youth directly and 1,500 team in Dandora – the Dandora All the fifth edition,” Okoti says. indirectly. It has a fan base of about Stars – and so many youngsters were Although Dandora were the 2007 4,000. Safaricom enables us to realise “forever fans”. Seeing the need to and 2008 super league champions, the DYFC motto, “Supporting today’s engage more youth in recreational the team could not move to youth for a better tomorrow.” ■ activities, the Dandora Youth Football nationwide level due to lack of funds. Club and the Dandora Youngsters “We missed a lot of competitions, but Club were formed. “We were losing now that is a thing of the past.” players to premier clubs and needed Several players in the 2006 Super 8 good replacements,” Okoti says. Soccer Tournament have joined clubs “There isn’t much to do in the outside Kenya: Anthony Wandonga estates, so football has taken root, (Greece), Johanna Ochieng for especially when the youth realised Vitesse (Belgium), Pius Mburu for they could beat other well-funded Bundislinger (Germany), Kevin teams. Football is a passion here, Otieno (Holland), Johnstone Manyasi and so we formed the Dandora Youth (Belgium) and Ruud Bihjo (Pretoria, Girls’ team as well as the Soccer South Africa). Other club members Academy for 12 to 14-year-olds.” who have made their mark are Jerry Head coach Ernest Mkabana says Santos, (current Tusker Captain) and football uplifts the community living John Ringo, (plays for Gor Mahia). standards. “Teams are composed of youth from different tribes, so we are fostering good relations at grassroots PLAYERS REALISE level. Players realise quickly that their talent, not their tribe, gets them QUICKLY THAT picked for a team. THEIR TALENT, Top: Safaricom’s Joseph Ogutu and other guests at Okoti adds: “We are particular the finals of the Dandora football series’ 4th edition. about discipline among players. NOT THEIR Above: Safaricom Chief Commercial Officer Peter Once you could not walk across the Arina hands over the trophy and Ksh250 000 cheque field in daylight without fear of being TRIBE, GETS to DYFC secretary-general Godfrey Okoti, after DYFC mugged. This has stopped, because THEM PICKED won the Safaricom Super 8 series in 2006. players know if they engage in crime Below: The cyber café that was established with they will be dropped. Safaricom’s FOR A TEAM the DYFC’s prize money; the price list for services available; Francisca Mbithe instructs students in the support has taken us to another level.{}computer room of the café.
The Option September-November 2009 13 NEW SERVICES
Changing lives Safaricom continues to introduce products and services to enrich Kenyans’ lives. M-PESA, a runaway success story, goes beyond person to person money transfer. It allows organisations to make bulk payments and facilitates quick, safe and efficient bill payment, writes Craig Bishop
ohn Mutia, a resident of for water through the M-PESA Pay electricity bills through M-PESA from Matuu, a marginal area, is Bill service and then draw water from their office desks, homes or business used to walking long distances their specific community water pump premises. KPLC customers can also to get water for personal use using a Smart Card. Water will then avoid queuing to pay their bills. andJ for his livestock. When the rains be available for a multitude of uses, Pay day is typically a big headache do not come, John thinks nothing including irrigation, a vital necessity for companies that have their of walking more than 10km to fetch in this drought-stricken area. staff distributed all over Kenya or this life-saving resource. He is one companies that are headquartered in of many rural villagers who share the a different town from their operations. same problem. Children are often late M-PESA Pay Bill Take a flower farm in Naivasha, for M-PESA Pay Bill is a Consumer for school, or are even forced to miss instance, that has to transport cash to Business service that enables school, because they are sent out by to Naivasha town to pay their 2,000+ organisations to receive payment their families to find water. employees based on the farm. This is from their customers. Organisations This is set to be a thing of the risky, expensive and time consuming. benefit from this service due tothe past through a partnership entered M-PESA now makes their payments convenience it provides in collection into by Safaricom’s M-PESA that easy, efficient and safe. They are of payments: their customers can pay will enable rural communities to able to make payments directly their bills from anywhere at anytime, access water near their homes. This into their employees’ M-PESA from as long as they are registered partnership will allow people to pay their head office through the Bulk M-PESA subscribers and have Payments Service. money in their M-PESA account. The service has already been embraced by a number Bulk Payments Service of organisations – insurance The Bulk Payments Service is the companies, microfinance institutions, reverse of the Pay Bill service. It is the National Hospital Insurance a Business to Consumer service Fund, Safaricom advantage, pay that enables organisations to send television subscription services and money by M-PESA to many people other service-oriented companies who may be widely dispersed. such as Jetlink Airline. The service targets organisations One bill that is always urgent and that would like to do promotional important – because not paying payments, field staff disbursements, on time can lead to disconnection salary disbursements and dividend – is the electricity bill. Now Kenya payments, among others. It is easy Power & Lighting customers have a to use and caters for ever-growing reason to smile as they can pay their market requirements.
14 September-November 2009 The Option As chief of New Products and Services, Betty Mwangi-Thuo guides the team in ensuring that M-PESA continues to evolve in line with changing consumer needs.
Additionally the service has been distribute funds to households in the Lucy Anyango from Kisumu, taken up by organisations who wish Kerio Valley, a rural community in the who is one of the recipients of social to disburse promotional rewards, Rift Valley that was adversely affected payment from Concern Worldwide, such as East African Breweries by the post-election crisis in Kenya. is delighted with M-PESA as she and Safaricom itself in the recently The Kerio Valley community was is now able to access this money concluded Lipua Mamilioni consumer able to return to normal within a directly on her phone. She then Z promotion. Concern Worldwide deem shorter period of time than other the service a quick and safe way of communities who received relief sending funds to their beneficiaries food. This was because there were who receive social payment. other needs to be met besides food M-PESA was recognised at last purchase, such as reconstructing year’s Africom Awards with the houses, buying cattle and replacing Changing Lives award. M-PESA was basic household items that had
PHOTOGRAPHS: ALEX KAMWERU, CANDICE MIRANDA utilised by Concern Worldwide to been destroyed.
The Option September-November 2009 15 NEW SERVICES
Safaricom’s Joseck country to another in an instant.” Mudiri (second left) And it is hugely popular amongst receives the UN Habitat Kenyans. Betty says that when Business Award from Safaricom launched the M-PESA the Executive Director of UN Habitat, Dr Anne service in March 2007, Safaricom Tibaijuka (third right). CEO Michael Joseph raised the Safaricom’s M-PESA target number of customers from was recognised for its 300,000 to one million. In a year, the role in promoting urban number had doubled to two million living through provision and currently there are more than of secure money transfer services to seven million M-PESA customers. urban communities. In fact, Betty says proudly, Safaricom was recently recognised by the UN Habitat programme, winning an award to honour the way M-PESA is changing the lives of urban Kenyans, both at home and abroad. This adds to the already impressive list of recognition that withdraws it and puts it into her of disbursing the funds. This is a M-PESA has received worldwide. small green grocery business. quick and safe way of receiving the Betty points out that Safaricom Lucy mentions that she doesn’t much-needed social funds. ensures that all their agents have a bank account, so M-PESA “It is changing Kenyans’ lives,” comply with anti money-laundering has been of great help to her. The says Safaricom Chief Officer: legislation, as well as the “Know Your business that she has been able New Products & Services, Betty Customer” requirements specified by to start with the help of Concern Mwangi-Thuo. Her father phoned the regulator. Worldwide helps her to cater for her her the other day in a frantic state. “Watch this space,” Betty says. daily needs and she is happy that He had forgotten his ATM card “I cannot tell you exactly what is they chose to use M-PESA as a way in Nyeri and was at the Muthaiga coming next, but it is very exciting.” ■ roundabout on the way to a doctor’s appointment in Nairobi, for which he needed money. “‘Help! What do I do?’ he asked REQUIREMENTS M-PESA WAS me. I told him, no worries, I would M- PESA him the money.” FOR M-PESA RECOGNISED AT In fact, much like Google and UTILITY LAST YEAR’S Hoover, M-PESA has fast become a household name, and a verb or a ACCOUNT Organisations that wish to apply AFRICOM noun in its own right. Kenyans say for the Customer to Business they are going to “Google” a query Service (Pay Bill) or Business AWARDS WITH and now they also say they are going to Customer Service (Bulk to “M-PESA” the money. THE CHANGING Payments) will be required to “I reiterate, M-PESA is changing complete and submit a utility LIVES AWARD lives. It is convenient. It is safe and application form and an M-PESA secure and it is affordable. You can Access authorisation form. send money from one corner of the {} Forms can be collected at Safaricom House, M-PESA Department. M-PESA CORPORATE ACCOUNTS Or ask for soft copies on: Contact us today to open an M-PESA Corporate Account. For enquiries [email protected] and further information on the M-PESA Corporate Solutions, kindly write More details are available on: to us on [email protected] www.safaricom.co.ke
16 September-November 2009 The Option OUR WORLD Green fingers Through its Total Eco Challenge partnership, Safaricom is encouraging communities to plant trees that will bring them medicinal, nutritional and economic benefits Myrianthus holstii Giant yellow mulberry Other names Kikuyu: Mutuya Kalenjin: Saounet Meru: Mutuja Embu: Mususa There is speculation that this tree contains anti-HIV Scelerocarya birrea properties. It occurs in Elephant tree parts of Central Province Other names (Kangema) and Upper English: Jelly plum Eastern (Meru, Embu). Kamba: Muua The Total Eco Challenge Pokot: Oroluo is encouraging people to plant seedlings. Afzelia quanzensisquanz Maasai: Olmangwai Prunus Africana Meru: Muura Lucky bean Swahili: Mgongo Other names: Other names Borana: Didisa Maasai: Olkaijuk Swahili: Mbambakofi Tugen: Tololokwo Kalenjin:Tedwet This low-altitude, termite- The fruit of this semi-arid Swahili: Kiburraburra resistant tree is commonly tree contains over five Luhya: Mwiritsa found at the coast and in times as much vitamin C Kikuyu: Muiri dry, deep sand forests. The as oranges. Medicinal uses Meru: Mweria tree is a source of food for include the development Kisii: Omoiri wildlife, while the wood of insecticide and livestock Kamba: Mutimailu can be used ornamentally, dip. The seeds are high Turkana: Oromotii especially as furniture. This in protein and the kernel This evergreen tree can Morus alba led to overexploitation of oil is a good moisturiser. grow to over 25m tall, in the tree. When it flowers, The bark relieves malaria areas 1500m above sea White mulberry the tree attracts insects, symptoms; and the tree level, and is one of the Other names in the process providing is used to make the world’s most endangered Swahili: Mforsadi food for insect-eating birds, alcoholic drink Amarula, trees. Used for a variety As silkworms eat the leaves boosting local biodiversity. sweets, biscuits and of medicinal treatments, of this tree, it holds great The strong, deep root perfume. Kenya has the its global financial value is potential for creating jobs system has a role to play in widest varieties of this estimated at hundreds of through silk-producing combatting soil erosion. tree. Through the Total Eco millions of dollars.There initiatives. Safaricom and The roots of the tree are Challenge, communities are plans to promote it to Maseno University have used as a remedy for eye are encouraged to plant enable Kenya to supply started a primary school problems and bilharzia, seedlings. Safaricom has local and world markets. project in Nyanza: schools and to bring good luck. partnered with communities Community nurseries will each plant over 2000 Communities are now and institutions such as – through the Total Eco white mulberry trees to being encouraged to plant Maseno University, which Challenge and nurseries at address issues of nutrition, seedlings at the coast and is now growing seedlings in Total Service Stations – are the environment and job ■ PHOTOGRAPH: CANDICE MIRANDA, ALAMY, GALLOIMAGES/GETTYIMAGES.COM in dry parts of Kenya. campus nurseries. stocking this vital tree. creation countrywide.
The Option September-November 2009 17 Touch sensation The Nokia N97 is one of the sleek and stylish numbers on offer at all Safaricom retailtail centres countrywide. Has it been worth waiting for? You bet, says Craig Bishop, who took this babe of a device to the Mara, and now wants one of his own
y girlfriend tells me I am architecture. “There are no mobile a mobile phone snob. phones allowed in the club, except in Frankly, I think she is designated areas,” I am gently chided. jealous of the amount of “Don’t embarrass me in front of Mtime I spend petting and caressing her,” I wheedle. “Can you just ignore these sleek little devices. It doesn’t me?” Gentle reproof turns to indignant help that I give my mobile pride of reproach. “Let’s ditch this joint,” place – pole position, as it were – in I promise the sulking mobile. “I’m gonna my front trouser pocket. take you to the Mara.” But, she has a point. To me, it And so, a few hours later, we arrive doesn’t matter what car you drive, at the Mara. In screensaver mode, where you buy your shoes or what I wonder whether the phone is sulking suburb you live in, but when it comes again. Admittedly, she faces stiff to state-of-the-art, hand-held gadgetry, competition from the 17mm-400mm well, now you’re talking. lens on professional cameraman Neil Perhaps it has something to do Thomas’ Nikon D3 digital camera. Don’t with a childhood spent watching even think about using it for recording sci-fi movies. Think Captain James your game-viewing experience, or T Kirk of the Starship Enterprise the animals will look like ants and the and his nifty, planet-to-mothership contrast will be washed out by the comms devices. Or perhaps it has fierce Kenyan sun. But, for recording more to do with the incredible the expressions on your loved one’s leaps and bounds in mobile phone face at the dinner table that evening, or technology in the past five years. the elegance of your tented camp, or a I am due for an upgrade on scene by the swimming pool, the Nokia my mobile phone, and top of my N97 is perfect. wish list is a touch-screen model It is relatively speedy to get from with a decent camera. Of course, screensaver mode, or any other mode, all the other options – internet to camera mode (just open the lens connectivity, Bluetooth, music cover). This was a relief, because too player, radio and Qwerty many mobile phones take an age keyboard – are a must too. before they are ready to start shooting, But I really want the touch- and invariably you have missed all the screen and the camera. So, action. On that point, spend at least a when Safaricom offered me week practising with your Nokia N97 the chance to play with a Nokia before trying to use it as a camera. If, N97 touch-screen mobile with a like me, you are fast approaching middle 5-megapixel, auto-focus camera age, you will need that time to learn the (equipped with dual-LED flash shortcuts, the stumbling blocks and and Carl Zeiss optics) I was, which features take longest to open up. well, touched. And, as I found to my delight, touch the Facebook icon and you are, PicturePicture perfect:perfect theNoki Nokia N97 WEEKEND IN THE BUSH assuming your service provider allows 5-megapixel camera takes stunning It’s 7am at the Muthaiga Club, and I you access to the internet, seconds high-resolution shots of scenery and have been reprimanded by a waiter for away from posting your pics on the close-ups of people. trying to capture the pink-walled colonial worldwide web.
18 September-November 2009 The Option lifestylelifestyle
flash, white balance and exposure. I was very pleased with the feature that allows you to change from single- shot mode to sequence mode.This means you can shoot up to 18 pics one after the other, a bit like a professional sports photographer. It also means you get to choose the best pic of the bunch, or opt to pan A WORK OF ART camera (for in-phone video). around your subject matter. As the eyes are the windows to our The screen is the viewfinder, and Perfect for shooting your kid souls, so the 3.5-inch touch-screen – as with other Nokia camera winning the 100m sprint at school is the window to the heart of this models – the capture button and race day, or the delight on their face machine. It invites you in to play, and zoom controls are easily accessible as they open their birthday present. you sense immediately that there on the right side of the device. Eighteen times. are hidden depths. Pressing the capture button Once you do start reviewing your The battery is pre-charged at the halfway engages auto-focus; shots, the device has an auto-rotate factory, so no need to charge it up pressing all the way takes the feature, which works through 90º. for 16 hours as with other models. shot. Simple. This means no more holding the The 150g N97 is not just a stills One concern, though – in my device at awkward angles to view the camera. There is a front-facing video rough and tumble lifestyle, I worry pics the right way up. It would have camera, which you can use for video that the beautiful screen is liable to been nice if this was for the full 360º, conferencing. You can record in get scratched. It’s a fairly serious but I am not complaining. widescreen 16:9 or standard 4:3, oversight on the part of Nokia, and The Nokia N97 has a swivel and there are three quality settings. means you do have to invest in section, a bit like two tectonic The main camera supports DVD- a body cover for the phone. Hey, plates, and with all the stability that quality video capturing. accessorise with Nokia bling. suggests. You engage camera mode by But that’s another story. This makes for ease of viewing: for touching the capture button, or Once you are ready to start example placing the device on your by using the camera icon on the shooting, you select still or video desktop, leaving your hands free for a home screen. Each icon allows mode, as well as colour tone, video conference. ■ you to see what it does, without actually engaging the feature. Just nudge gently and hold your VERDICT finger on the icon, and – like How long before that beautiful sensitive screen succumbs to the ravages floating your computer mouse of time? In my contract, it has two years before I replace it with the latest over a desktop icon – it tells you what model. What with the exponential increase in “techspertise”, I fear I shall this icon does. be too old to play by then. We shall have to grow old together. Nokia clients wanted a lens-cover This is not a phone you’d want to keep in your trouser pocket. You to protect the lens. Nokia listened. want her proudly to hand, ready to show off to the world. Sure, she’s a You have to manually open the lens bit “traditionally built”, but the curves are in all the right places and she’s cover, otherwise, when you select the so damn smart it hurts. Besides, there’s that thing she does with the camera option on the touch screen, swivel on the desktop!
IMAGES: CRAIG BISHOP, GSMARENA.COM it will go straight to the secondary
The Option September-November 2009 19 Away from tailoring the world of communications for you, Our Lions the valued customer, these Safaricom staff members took part in the fundraising of Lewa Safaricom Marathon
Tabitha Riri Credit controller
AT WORK: Tabitha administers PostPay payments and related customer issues, while co-ordinating the process of receipting, posting and allocating income from collection centres and third-party payments. It is also her responsibility to ensure that all PostPay receipts are uploaded to Oracle financials and then interfaced to Safaricom’s billing system. OUTSIDE WORK: She enjoys creative arts and watching local plays. Tabitha is passionate about sport. She is a member of Safaricom’s Endurance Club, which offers her sporting challenges throughout East Africa. MOTIVATION FOR TAKING PART IN THE SAFARICOM MARATHON: Tabitha feels strongly about giving to the less fortunate. This drives her participation, and makes her feel part of Safaricom’s success. Personal endurance is important to her, and doing the marathon builds her spirit of endurance. RUNNING WILD EXPERIENCE: Mental strength is important. Tabitha says that when your body tries to give up you must dig deep to ensure that you do not succumb to the pain of the long-distance runner. HAPPINESS IS… Every time she crosses the finish line at the Safaricom Marathon, which she has run five times.
20 September-November 2009 The Option MEET THE TEAM
Jacinta Mutangili Principal IT user support analyst
AT WORK: Jacinta manages the IT user support services for internal customers for all Safaricom branches, while also managing IT hardware requirements for the organisation, together with planning upcoming projects. OUTSIDE WORK: Bonding with friends is important to Jacinta. She enjoys reading motivational books while travelling within the country, soaking up the clean rural air and enjoying sights that are unique to Kenya. MOTIVATION FOR TAKING PART IN THE SAFARICOM MARATHON: Jacinta has wanted to run the marathon since it started, but has always missed the chance. The terrain and the fact that everyone keeps talking about it made her curious to experience it for herself. Reaching goals is important to her, and she believes you can achieve anything you put your mind to. RUNNING WILD EXPERIENCE: Challenges are an integral part of life, and Jacinta faced the ultimate challenge at this year’s Safaricom Marathon when she reached the 18km mark and her energy seemed to have run out. She felt as if she still had at least 10km to go! Nevertheless, she dug deep and found the necessary mental strength to complete the half-marathon. HAPPINESS IS… When she makes a difference in someone’s life – no matter how insignificant it seems. Simon Lee Head of department, enterprise business, technical
AT WORK: As the head of department, Simon is responsible for the rollout of Wimax and fibre networks. He provides technical solutions for enterprises, be they corporations, SMEs or other customers. OUTSIDE WORK: Simon enjoys distancing himself from the world of telecommunications after work hours. He likes outdoor pursuits, especially mountain biking, hiking and rock climbing, although he hasn’t climbed for a while. Simon also enjoys spending time with his wife and two small boys, along with his Landrover. MOTIVATION FOR TAKING PART IN THE SAFARICOM MARATHON: Simon loves the Safaricom Marathon because it’s run in the bundus. He says that it is the hardest half-marathon and that it’s different every year. This drives him to do the race, as it is a great challenge and fun too. RUNNING WILD EXPERIENCE: According to Simon, the hardest part of the course is at the 9km point, where it gets very steep for the next 2.5km. Simon surmounts this challenge by running within his capabilities and enjoying the race, which he has now done six times. HAPPINESS IS… Being at home, playing with his two boys. Z
The Option September-November 2009 21 MEET THE TEAM
Nzioka Waita Head of legal and regulatory affairs
AT WORK: Nzioka is responsible for delivering efficient and effective legal support to the business units, while acting as an operational point of contact for regulatory issues affecting the company’s operating environment. These touch on licensing, legislation and public policy. OUTSIDE WORK: Nzioka enjoys travelling around Kenya, and is a keen follower of the Kenya National Rally Championships, with the Nanyuki Rally being his favourite. He is the proud owner of two dogs, a boerboel and a Rottweiler, which he has trained as guard dogs. MOTIVATION FOR TAKING PART IN THE SAFARICOM MARATHON: Nzioka runs the race to try to cross the finish line before the chief technical officer. He has been unable to accomplish this so far! Aspiring to do the impossible is what drives him. RUNNING WILD EXPERIENCE: Nzioka says the marathon this year was much harder than last year’s, but he was better prepared for this marathon. He notes that it is important to know when to kick and when to lay off. HAPPINESS IS… Doing something he likes and being with his family. He enjoys being busy and thrives when stressed. Mary Karimi Data support analyst
AT WORK: On a daily basis, Mary is involved in offering technical assistance to Safaricom data customers, within both the consumer and corporate markets. OUTSIDE WORK: She loves the great outdoors – nature, hiking, mountain climbing and camping. MOTIVATION FOR TAKING PART IN THE SAFARICOM MARATHON: Mary believes the marathon is a test of one’s resolve. She decided to run the race to challenge herself physically and mentally, while making a worthy contribution to society. She says that her greatest inspiration is her mother. RUNNING WILD EXPERIENCE: Mary expected a tough race, with this year being hotter and harsher than other years. Her mission to complete the race almost ended at the 18km mark, where she was going downhill but felt as if she was traversing a mountain. Matters got worse for Mary, as the stitch she had been experiencing throughout the whole race made an abrupt return with the finish line in sight. Against all odds, fighting bothher body and the environment, she managed to finish the race for the fourth time. HAPPINESS IS… When her work makes someone
else’s life a little easier. ■ WORDS: JOHN KABUBU; PHOTOGRAPHS: NEIL THOMAS
22 September-November 2009 The Option WIN, WIN, WIN
WIN a holiday! SMS your answer and stand a chance to win a holiday for two at Sarova Whitesands Beach Resort & Spa!
Prize includes two nights’ accommodation for two on half board basis, valid for three months from date of draw. It cannot be used during public holidays or over the festive season. Sarova Hotels’ reservations policy applies. How to win First SMS 1. Send an SMS with your name, age, Name, age, occupation, city/town And the occupation and city/town to 311 in one SMS, separating each with a comma. Second SMS question winners are The winners from the 2. You will then receive an SMS Answer to the question: What would June-August 2009 issue prompting you to answer a question. you like featured in the next issue of competition are: The Option magazine? ■ 3. Send your answer to the question to 2000th entry – Dell short code 311. It’s that simple! Vostro laptop winner, David Kangethe, Gilgil Just Ksh3.50 per SMS! Winners will 1000th entry – Safaricom be contacted directly by the mobile: internet modem winner, 0729 333333. The competition Lucas Ngoge, Nairobi closing date is 30 November 2009. 500th entry – 700MB Subscribers who send both SMSs data bundle winner, to the correct number stand a Phyllis Muthoni, Nairobi chance to win. Brought to you by Safaricom, in association with Mobile Planet
The Option September-November 2009 23 One for the ladies The LG X110 mini notebook has high-speed 3G connectivity and is available in pink as well as black and white. Weighing 1.19kg, it sports a 10-inch widescreen LCD display with LED backlight. This is a great portable solution for web browsing, chat and Technology multimedia functions, with 160GB hard drive storage. to tantalise Of things stylish, convenient, cute and delectable – go ahead and dream!
Fridge TV The latest LG LSC27990TT side-by-side refrigerator is approximately 740 litres and has dual displays that let you watch your favourite television programme while cooking. The main display is a 15-inch HD LCD with a resolution of 1,024 x 768 megapixels that provides excellent picture quality and can also be connected to a DVD player. There is a four-inch LCD display above the dispenser for weather, date/time, calendar with alarm, recipe bank with 100 pre-loaded recipes, and a personal digital photo
album. Other features include child lock functions and FM radio. PHOTOGRAPHS: SUPPLIED BY MANUFACTURERS
24 September-November 2009 The Option techno bytes
Mobile phone watch This tri-band digital cellphone watch is also a portable media player that features a 1.4 inch polarised LCD touchscreen as well as a full numeric keypad. It includes Bluetooth and a mic, and will work with GSM 900, 1800 and 1900 networks. The camera takes both photos and video.
Rubber man webcam This delightful webcam features a 480K pixel CMOS sensor (VGA), rotatable head, body that adjusts to any angle, adjustable lens for focusing, snap-shot trigger button and video-conferencing that works on MSN, Skype, ICQ etc.
Geek food From Norwegian Henning Olsen comes a delicious ice-cream bar, the icePod, in the shape of … guess what? And it’s good if your icePod freezes up! It should be in Norwegian stores this month, barring any cease and defrost orders from Apple.
Liquorice fans can now indulge in salty key-shaped treats of the Ctrl Alt Del variety; while a complete white chocolate keyboard from Michael Sholk awaits your pleasure.
The Option September-November 2009 25 ith close to four billion people using cellphones globally, the debate on the safety ofW the devices that are so much a part of our daily lives has become a fierce one. In just two decades, the cellphone has evolved – from a bulky, power-hungry transceiver into a convenient lifestyle accessory – as have the networks that work to meet the ever-changing requirements of their users. Theories on health concerns regarding radio waves emitted from both base stations and handheld devices are neither convincing nor conclusive. As with any scientific research, evidence to support or discredit any theory is collected and subjected to rigorous observation and testing over time. Hence, research on the risks associated with cellphone usage is still a major work in progress by medical experts and their engineering counterparts. Let’s have a look at some commonly asked questions.
WHAT IS ALL THIS RADIATION WE HEAR ABOUT? The most usable electromagnetic fields (EMFs) originate from the sun. While some naturally occurring EMFs are harmful, most are benign and are critical to the transfer of energy in one form or another. Wireless phones use electromagnetic fields within the microwave range to enable them to communicate between the network and users. The issues of contention are whether EMF radiation is absorbed into bodies in its vicinity A healthy or path; and the possible long-term effects of this radiation on health. Scientific investigations into the possible harmful effects of mobile-phone radiation can be debate broadly categorised into radiation absorption, thermal effects and It is a topic that has many people up in arms, non-thermal effects. The other risk but just what are the risks associated with associated with wireless technology cellphone use? Kimani Kamakiru investigates is that of radiation emitted by fixed technology
infrastructures, such as base signal. Additionally, within the two SO, WHAT ARE stations and their antennas. decades that cellular technology Over the past 50 years, there has been around, there’s no THE REAL RISKS have been cases associating conclusive scientific evidence to ASSOCIATED WITH child-development problems show that the energy absorbed with living in close proximity to into users’ bodies results in CELLPHONES? high-voltage power lines and adverse health effects. With all the focus on radiation, many transformer equipment. Most high- cellphone users ignore the most obvious voltage transmission infrastructure DO ANTI-RADIATION risks to their lives, and those of their loved is now located a safe distance PATCHES WORK? ones, when handling mobile phones. from human settlements. Similarly, A few years back, it was common • DRIVING: This can never be the emissions from modern to see people with anti-radiation emphasised enough; it is extremely cellular transmission stations fall patches attached to their mobiles dangerous to operate a mobile phone within safe limits for humans and that supposedly would dissipate while driving a vehicle. A growing number animals. Technological milestones any excess radiation from their of road accidents are caused by driver are constantly being reached: handsets during calls. This trend distraction from use of mobile phones. minimising power requirements quickly fizzled out, as there was • HANDLING MACHINERY AND and streamlining EMF utilisation, no scientific basis for the devices, APPLIANCES: It is dangerous to for both mobile phones and their which simply flickered as a result base stations. operate equipment that requires your of the low-power radio waves concentration while on a call. Many that are localised in your handset industrial establishments require that WHAT ABOUT THE EMF during an active call. RADIATION THAT MOBILE workers leave their cellphones in their Your modern handset lockers while in the factory or yard. PHONES EMIT? controls the power received • INTERFERENCE IN People sometimes worry that their and transmitted between it and heads absorb the radio waves the base station using highly AEROPLANES, HOSPITALS AND emitted by their handset. This sophisticated microprocessors FUEL STATIONS: Some electronic does happen – however, the levels that manage the device’s equipment is sensitive to low-power of radiation are not harmful. It is installed radio-chip sets. These EMFs, which is why you should not use useful to clarify that the maximum also communicate with the cellphones in these areas. As an aeroplane allowable power level emitted by base station, commanding it to moves further away from their home a phone when in use is capped at either power-up or power-down, networks, passengers’ phones will power 2 watts. This maximum is rarely depending on radio propagation up to the maximum to try to reach the reached during normal phone use, fluctuations that are affected by signals. This could interfere with in-flight but is possible under extremes changing topography, buildings, radio communications. – such as very weak network motion and interference etc. ■ • ENVIRONMENTAL IMPACT OF ELECTRONIC WASTE: Today’s mobile WHAT ABOUT MY HANDS-FREE KIT? phone is a lifestyle accessory and many users will upgrade their device more DOES IT HELP? often than they need to. This produces Your hands-free kit will definitely take away the immediate radiation a lot of electronic waste that is non- to the ear/head area. A Bluetooth hands-free kit will also get rid of biodegradable, putting a strain on the the GSM radio wave. But bear in mind that Bluetooth itself is another environment. This should be remembered form of low-power wireless high-speed transmission. when disposing of your old phones. Research has found that earpiece users display almost four times • OCCUPATIONAL HAZARDS: the amount of bacteria in their ear canals than those who don’t use Telecommunication radio and transmission them. Utmost hygiene should be exercised when handling earpieces. engineers are constantly at risk, due to the Also, remember to keep the volume at a reasonable level, so as to nature of their jobs. Handling live electrical avoid damaging your ears and blocking outside noises. equipment, optimising radio transmitters It’s important to be aware of what’s going on around you, especially and scaling transmission masts and when driving, but also be careful when you’re walking. buildings are among their day-to-day In the developed world, there’s a reported increase of younger tasks. They practise stringent safety pedestrians being knocked down by cars while they are listening to measures to limit damage to their health MP3s or to the radio on their phones. by long-term exposure to radiation. PHOTOGRAPH: GALLOIMAGES/GETTY IMAGES.COM
The Option September-November 2009 27 DOs & DON’Ts Minding your mobile manners Despite what some folk seem to think, there is a definite etiquette to be observed when operating your mobile phone
Speak easy DON’T bellow into your mobile phone handset. That call has bounced from handset to transmitter to satellite and back again. Raising your voice will not reduce the distance between you and the person at the other end. DO speak in a soft or normal tone; even a 1990s mobile phone has a sensitive microphone, able to pick up your dulcet tones. Dialling and driving DON’T even think about answering your Ring tones mobile or trying to dial out while you are DON’T leave your ring tone driving. When you are in your car, nothing on in important places like a is more important than road safety. business meeting, church or DO pull over to the side of the road if the Caller waiting romantic dinner. You might call is really that urgent. DON’T carry on chatting on your enjoy hearing Eric Wainaina’s mobile when someone is waiting to latest hit every time someone speak to you, especially if you deal phones you, but your boss or your Privacy rules with the general public. date most definitely will not. DON’T share private conversations DO learn how to say goodbye quickly DO remember that you are constantly with the whole world. You know how and politely to the person on the changing environments, and some it bugs you when you are in a matatu other end of the line. Hey, tell the ring tones are not appropriate in and another passenger starts up a person you will call back. certain circumstances. Either switch long conversation about how their off or change profiles when need be. boss mismanaged company money, or their brother-in-law is cheating on Multi-tasking his spouse with the maid. DON’T try to multi-task while on the Calling for attention DO send text messages instead phone. It is polite to give the person DON’T parade around showing off of making calls, and respect other at the other end your undivided how busy you are each time your people’s space, if you feel your attention – so stop trying to type, mobile phone rings. It is no longer evening commute is too long or is photocopy, drink, eat or, especially, that cool to own a mobile! When out getting boring. drive at the same time. for lunch or dinner, there is no need DO finish the matter at hand with for your phone to be on the table. all your attention and reserve multi- Keep it in your bag or pocket. Toilet humour tasking for times when it is safe, DO have respect for people in your DON’T, under any circumstances, convenient and appropriate. This immediate vicinity when making or make or receive a phone call while way, you avoid unknowingly irritating
PHOTOGRAPH: GALLOIMAGES/GETTYIMAGES.COM receiving a call on your mobile. in the loo. or angering the other person. ■
28 September - November 2009 The Option CELEB WATCH Running the show Equally cool with devoteded fans a andnd s sportyporty r rhinos,hinos, Safaricom Marathon MC Toromeme TirikeTirike chatschats to JJohnohn Kabubu
What is it like being WhatWhat isis thethe mostmost memorablememorable Torome Tirike? thing youyou cancan recallrecall fromfrom the It feels great! Many fans call me SafaricomSafaricom marathonsmarathons thatthat youyou “Double T”, by the way. The job I do, havehave attended?attended? being involved with sport, is not like the ThereThere waswas this one timetime in 2006 whenwhen I jobs of other celebrities because it allows sasaww ar rhino.hino. It waswas h harmless,armless, I think,think, butbut me to mingle with fans and listen to what iitt waswas f followingollowing th thee ru runnersnners ast theyhey we wentnt they have to say about me. And that ababoutout thethe course.course. Th Thatat w wasas fantastic!fantastic! criticism or advice makes me improve my own game! How long have you been ‘I ALWAYS WEAR MY MC for the Safaricom MAASAI REGALIA Marathon? WHEN MC’ING For 10 years. I love it. I have a lot of passion for holding the microphone and BECAUSE I WANT talking to crowds of people. TO BE PART OF THE How does the Safaricom COMMUNITY IN Marathon compare with other AND AROUND THE sporting events that you have MARATHON’ MC’d or reported for? {} Right now, the marathon at Lewa Wildlife Conservancy has great international status. It is well organised and, apart from the What w wouldould y youou t tellell actual running, it is also about having fun peoplpeoplee w whoho ha haveve in the wilderness and meeting people of neneverver e experiencedxperienced different nationalities. runninrunningg w wildild at This event is very close to my heart. ththee Sa Safaricomfaricom I always wear my Maasai regalia when MC’ing because I want to be part of the MMarathon?arathon? community in and around the marathon. TheyThey ar aree losinglosing thethe The regalia helps me to identify with the cchancehance of a l lifetimeifetime local community. to e experiencexperience wha whatt ppeopleeople ca callll d domesticomestic ttourism.ourism. I would tell What are the highlights of tthemhem t too come t too MC’ing an event like the KenKenyaya t too see th thee Safaricom Marathon? ononlyly m marathonarathon run The best part comes at the finish line. I love in t thehe w wildernessilderness that! I try to create an ambience so that the – t thehe Safarico Safaricomm crowd can experience what I am feeling. MaMarathonrathon a att I think this energises the fans so that they LeLewawa W Wildlifeildlife
PHOTOGRAPH: NEIL THOMAS cheer more loudly for the runners. CConservancy.onservancy. ■ DIAL 24/7 Value-added All you need to know about Safaricom’s value-added
Key P PostPay Top-up P TU Manage your account Dial 100 Call the number 0 indicated Ksh2 Cost P PrePay CHECK YOUR PREPAY Dial *144# Go to Safaricom.co.ke BALANCE www C Contract for more information Keep track of your airtime balance. Dial *144#
CUSTOMER CARE Dial *141* Voucher PIN# TOP UP YOUR PREPAY ACCOUNT PREPAY Reload your account Dial 100 to continue enjoying Safaricom services. 24-hour customer care line for all your Dial *141*Voucher PIN# Safaricom-related queries. Call 100 from your Safaricom line CHECK YOUR POSTPAY Dial *200# or +254 722002100 from any other network. BALANCE Email: [email protected] Keep tabs on your PostPay balance. Dial *200# Dial 200 POSTPAY 24-hour customer care line for all Safaricom www Online: https://youradvantage.safaricom.co.ke customers on PostPay. Call 200 from your Safaricom line SAMBAZA or +254 722002200 from any other network. P Sambaza is an airtime-sharing service that Email: [email protected] allows PrePay subscribers to share airtime with friends and family. Create a new SMS message Dial 300 SAFARICOM DEALERS and enter “#” immediately after the airtime value, 24-hour support for all Safaricom dealers. followed by the number you want to top up and Call 300 from your Safaricom line. send to 140. Email: [email protected] TOP UP ANOTHER NUMBER M-PESA TU Dial 234 DIRECTLY 24-hour M-PESA helpline for all M-PESA Safaricom subscribers can also top up another customers. number directly. Call 234 from your Safaricom line Create a new SMS and enter “#” immediately after or +254 722002234 from any other network. the PIN, followed by the number you want to top Email: [email protected] up, and send to 141. PESAPOINT OKOA JAHAZI Pesapoint withdrawal service support. Dial *131# Safaricom credit advance service – a Call +254 726853000. new and revolutionary service – enables Email: [email protected] PrePay subscribers to access airtime on credit and pay later when they cannot immediately purchase Dial 795 SIMU YA JAMII airtime or during emergencies. Simu ya Jamii dealers’ support. It’s easy and convenient. Simply dial *131# Call 795 from your Safaricom line. Email: [email protected] www Go to Safaricom.co.ke for more information WORDS: KIMANI KAMAKIRU • PHOTOGRAPHS: ISTOCKPHOTO.COM
30 September-November 2009 The Option services services in an easy-to-read format
Dial 811 SKIZA – SAY IT WITH YOUR TUNE Skiza is a new service from Safaricom that allows your callers to listen to some music instead of “ring ring” while they wait for you to answer their call. You can select from a wide range of music, including Kenyan, African, international, gospel and Bollywood. You can also get jokes, movie lines, famous quotes and more! Dial 811
www Go to Safaricom.co.ke for more information
P POSTPAY BILL PAYMENT P Safaricom PostPay subscribers can now pay their bill with ease at any of the following centres: • Any Safaricom Retail Centre countrywide; • M-PESA: Pay Bill business number, 200200; • Any Commercial Bank of Africa branch countrywide; • Any Co-operative Bank branch countrywide; • Any Standard Chartered Bank branch countrywide; • Any Nakumatt branch countrywide.
SIM REPLACEMENT Replace your lost or damaged SIM card at any Safaricom Retail Centre or authorised dealer countrywide. Dial *180*1*MOBILE NUMBER*PIN*NEW IMSI#
CALL WAITING Voice services Call waiting provides you with notification of an incoming call while on another call, and allows you to handle another call or take a call that is waiting. Dial *130* PLEASE CALL ME Not only can you send a message to any other Activate: Dial *43# Safaricom subscriber asking them to call you, Deactivate: Dial #43# but Safaricom subscribers get FIVE FREE SMSes per Check status: Dial *#43# day. Dial *130*other number# CALL HUNTING Dial *222# PERSONALISED VOICEMAIL SERVICE The Call Hunting service is a PostPay solution that allows Like an answering machine, our voicemail you to have 30 calls to one number routed to your chosen service takes your calls when the network is number, eg small call centre or switchboard. Corporate busy or off, the call remains unanswered, or there is no PostPay tariffs apply. Mail [email protected] network coverage. A message is stored for you to retrieve for sales enquiries. at the next available moment. Activate all diverts: Dial *222#; retrieve voicemail: Dial 111 TOLLFREE SERVICE The TollFree service is an enterprise PostPay solution that allows your customers to reach your toll-free number at Ksh5 VOICE SMS You can now make a voice SMS for just Ksh5. no charge to them. Mail [email protected] Dial 1, followed by the number eg 10722004000. for enquiries. Z
The Option September-November 2009 31 DIAL 24/7
Dial *211# BLACKBERRY Data & messaging services BlackBerry keeps you connected to people and information while on the go, with 10 Ksh TEXT 4 TEN (GROUP TEXT) push-based technology that automatically delivers Send the same message to several members email, data and voice services. of a group from a single SMS. Ksh10 per message sent. To activate, dial *211# SMS to 184 and set up your group.
! FREE SAFARICOM EMAIL Dial *445# INTERNET & MULTIMEDIA SETTINGS Get your own personal email address from You can now surf the net from your phone and Safaricom FREE OF CHARGE! This service gives you receive multimedia messages. 6GB of storage space, calendar facility and more. Activate: Dial *445# from a data-enabled handset and Go to www.safaricom.com to set up your free email save all settings. address today. Manual settings: Access point name (APN) “safaricom”. GET IT 411 INSTANT INTERNET & EDGE/GPRS DATA Get It 411 is an innovative information service that SERVICES allows you to request information by sending an Username: “saf” SMS message. The information that you request Password: “data” is instantly sent back to you by return SMS. All Safaricom subscribers have access to this service. PURCHASE DATA BUNDLES You can access Get It 411 services through the SIM Various data bundles are available to Safaricom tool kit on your mobile phone. subscribers: 50 • 40MB costs Ksh250. Ksh2 To activate, SMS “activate” to 442. 00 • 100MB costs Ksh500. Ksh5 To activate, SMS “activate to 443. Find it fast 99 Ksh9 • 300MB costs Ksh999. To activate, SMS “activate” to 446. Dial 191 DIRECTORY SERVICES
999 • 700MB costs Ksh1999. When you need a number, don’t reach Ksh1 To activate, SMS “activate” to 447. for a pen and paper, reach for your 499 cellphone. Ksh2 • 1GB costs Ksh2499. 0 Each call costs a flat rate of Ksh20 To activate, SMS “activate” to 448. Ksh2 To check your bundle balance, SMS “balance” to 450. and you can request up to two numbers per call. Call 191 from your Safaricom line for any number, anywhere. PEACE OF MIND
Dial 911 SECURITY 911 In times of need, dial 911 to make the most of Safaricom’s emergency response system. Bonga loyalty scheme This system uses Safaricom’s network in conjunction Bonga is Safaricom’s reward programme, available to with a rapid emergency response unit from Cartrack all Safaricom subscribers on both Prepay and PostPay and other companies that form part of Kenya’s services. The more you use your Safaricom line, the Tracker Group. There are over 50 vehicles located MORE POINTS you get and the BIGGER THE REWARDS! at strategic sites around Nairobi ready to respond to any emergency situation, be it at your residence, Dial *126# ENROL OR CHECK OR REDEEM your roadside location or your place of work, so YOUR BONGA POINTS you can be assured of total peace of mind 24/7. To enrol for Bongo, or check or redeem your 911 affords you the help you need anywhere in Bonga points, simply dial *126# and follow the voice Nairobi 24 hours a day, 365 days a year. prompts. Handsets available at all Safaricom Retail Centres countrywide.
32 September-November 2009 The Option International travel The Safaricom Roaming Service gives you the opportunity to stay in touch and connected in more locations outside of Kenya than ever before. Safaricom has negotiated bilateral roaming agreements with GSM operators in some of the most popular international destinations.
EAST AFRICAN CALLING RATES Safaricom, MTN Uganda, UTL Uganda, Vodacom Tanzania and MTN Rwanda have partnered to offer you the most affordable, seamless and reliable way to communicate when travelling within the region on business or for pleasure. It’s simple, your phone automatically connects to one of these networks.
Dial 213 PREPAY ROAMING Safari Tariff allows you to roam with your PrePay line in 25 countries with over 40 networks. Activate by dialling 213 from your Safaricom line and listening to the voice prompts.
Dial 200 POSTPAY ROAMING Allows you to roam in over 160 countries with over 260 networks. Simply dial 200 from your Safaricom line to activate.
Dial 0722002200 TRAVELLERS TO KENYA As a traveller to Kenya, you can roam with Safaricom, the Vodafone network in Kenya. You can continue to use your existing cellphone and number to make and receive calls and SMSes. Visitors to Kenya simply need to select Safaricom or 63902 networks to access voice, messaging and data services while on the move. For assistance, dial +254 722002200 or visit any of the Safaricom Retail Centres countrywide. ■
The Option September-November 2009 33 ROAMING
Can I roam as a PrePay Subscriber? In a word, yes! Safaricom believes that your mobile should be easy to use even when you are out of the country. You don’t have to be on PostPay to enjoy Safaricom’s roaming services
s a Safaricom PrePay Cellcom in Israel, Mobistar in (top-up) customer, you can Belgium, Orange in Switzerland, How much will I be use your cellphone and SIM SFR in France, Mobily in Saudi Arabia charged? card while travelling to a and BPL in India, among others. 1 You are charged according to Anumber of international destinations For a full list of Safaricom’s roaming the tariffs agreed with the visited through our PrePay roaming services. partners, see www.safaricom.co.ke network. This varies from destination PrePay Roaming allows you to make to destination. and receive calls and SMSes on your PrePay number while travelling How do I activate 2 Please note that charges apply around the world. There is absolutely PrePay roaming? for receiving calls while roaming. no need to buy a foreign SIM card 3 Voice calls are charged on a 1 Before leaving Kenya you will need or to master the phone systems and per-minute basis. to migrate to Safari Tariff. To do this, codes of the country you are visiting. 4 A tariff sheet is available on dial 213 from your mobile phone and www.safaricom.co.ke ■ listen to the voice prompts. Who has Safaricom 2 On arrival in the country you are visiting, switch on your phone as partnered with usual. It will automatically display one Hints and tips around the globe? of the local networks, eg Vodacom in 1 Take extra scratch cards with Safaricom has negotiated bilateral South Africa. If this does not happen you for easy top-up anytime. roaming agreements with operators automatically, search manually on 2 Don’t forget to pack your in the most travelled international your phone by selecting ‘Settings’, mobile phone charger and a destinations, especially those then ‘Phone settings’, followed by travel plug adaptor. popular with business people and ‘Network selection’. Remember, 3 Always ensure that your tourists. Safaricom’s partners include navigation steps may differ on balance is at or above Ksh100. Vodacom in South Africa, Tanzania some handsets. You will not be able to make and the DRC, Wind and Vodafone in 3 When you are back in Kenya, you or receive calls if it is below Italy, T-Mobile in the UK, Swisscom can migrate back to your original this amount.
in Switzerland and Liechtenstein, tariff in the same way. PHOTOGRAPHS: GALLOIMAGES/GETTYIMAGES.COM
34 September-November 2009 The Option COVERAGE MAP Niko na Safaricom We have built the widest network in the country, ensuring that you enjoy our peerless products Namurupoll and services wherever you are in Kenya Nadapal Todenyang
Dukana Malka Mari Lokichokio Lokiaung Mandera
Kamu Moyale Kakuma Makutano Banissa Kalakol Gari Derkali North Horr War Gedud Lefy Lodwar Maikona Warsesa Lorukumu El Danube El Wak Loyangalani Kagododoya Lokichar Loiya NORTH Loperot Marsabit Marsabit Dabei Alale Natural Re serve Lokoiri Lolongot EASTERNE Kunyuo South Horr Buna Sigor Baragoi Wajir NapeitomNapeito Kacheliba RIFTRChebitChebbitb F VALLEYA Y Laisamis Chepareriai Kapenguria Kapendo Poro Kom Cherangani EASTERNSTERTEE MT. Elgon Kipsain Hills Maralal Serolevi Merti Kitale Habasweni Nginyang Wamba WESTERNWWEWESTERNWESTWESWEESTERNESTERE LakeN Archer’s Post Bungomangomgomamaa Barsalinga Mado Gashi BiBaringo Lula Mawe Sukulu Longopito R. Nzoia Eldoret Marigat Isiolo Mutuati Liboi Kakamega Dol Dol Mjanji Vihiga Lare Butere Dadaab Nyahururu Dujis Kapsabet Meru Busonga Kapkangani Solai Kathithine Hagadera Mt. Ken ya Kisumu Dundoni Mt. Kenya National Pa rk Mbalambala Winam Koru Molo Gulf Nakuru Bilifti Kericho Sosiot NyerNyeyere i CENTRALCCEEENNNTRNTRANTTRTRAAALEmbuE L Garissa HomaHoma RoretRor GilgilGGiilgil MurubaraMurubararaa Madogo NYANZANYANNYYAAANZNKisiiKisiKisiiZA Naivasha Kimathi Murang’a Kiambu Kathungu Bangali Karungu Kasarani Mwingi Macalder Kilgaris Narok Kijabe Tula Suma Thika Ndulele NairobiNairoNairobibi Bura NgongonNNAIROBIngg AIAAIROIRROBIOBI Kitui Masai - Mara Ongata Rongai Gamne Res Machakos Kiserian Hola Konza Voo Moryo Kiu Salama Kajiado Kozi Wangi Magadi Emali Makindu Ikutha Ingito Kiboko Makindu Lamu Hills Witu Masai - Amboseli Kibwezi Malindi Marafa Kipini Darajani Fundisha Kibaoni Formosa Mt.Kilimanjaro Garashi Tsavo Marikebuni Bay
Kakoeni Mambrui Wundanyi Manyani Ndi MwagaM aga Malindi Mwakinyungi NdomemeCOASTCOAe ASTSTT Maktau VoiVii Murka Mwatate Bura Maungu Kilifi Samburu Mombasa Majimboni Shimba Hills Kwale Gazi Msambweni Kikoneni Ramisi Vanga
The Option September-November 2009 35 HTC S740 Inspirational design ... Great sensational communication. Rediscover the joy of text. Writing email and instant messaging feels deals as natural as talking. Available at all Safaricom retail 38,799/- centres. Find an outlet close to you in our shop location guide on page 40
Nokia N97 Connecting is LG KP105 more personal with This is a simple yet the touch screen and stylish dual-band full keyboard. Load GSM candybar up the massive 32GB phone. It features memory. Get games a 65k colour CSTN and widgets online. display, FM radio and 60,999/- speakerphone. 2,349/- HOT OFFERS
Nokia 3120 Huawei U121 3G connectivity 3G connectivity Nokia 1662 Email access Easy internet access Voice and audio Supports expandable recording memory Supports expandable memory Stereo FM radio 2 megapixel camera
Stereo FM radio MP3 ringtones 250 SMS storage 7,499/- 8,499/- 3,199/-
HTC S710 Nokia 1208 LG KP105 Full QWERTY keyboard Colour screen FM radio Supports expandable memory Torch 300 phonebook entries e Edge
2 megapixel camera Animated screensaver Long battery life 22,499/- 2,199/- 2,349/-
36 September-November 2009 The Option SUPER DEALS Nokia 5130 LG ETNA KS360 Xpress music Nokia 1680
Full QWERTY keyboard 2 megapixel camera e EDGE
e EDGE 1GB memory card 32MB internal memory
MP3 ringtones Stereo FM radio VGA camera
E-mail MP3 player 1000 entry phonebook
2 megapixel camera e Edge MP3 ringtones 11,999/- 9,099/- 2,999/-
Nokia 2630 Samsung M3510 SamsungS E250 VGA camera e EDGE VGA camera
1000 entry phonebook Supports expandable Slide phone memory FM radio FM radio FM radio GPRS
2 megapixel camera Bluetooth MP3 ringtones 10,749/- 6,499/-6 5,399/-
SLEEK OFFERS HTC Touch 3G Nokia 5800 Wi-Fi LG Viewty KE 990 Fully touch screen Touch screen Auto rotate camera 3 and sensor 3G HSDPA Windows Mobile 6.1 5 megapixel camera Professional Xpress music
Stereo Bluetooth support 3G 3 Auto rotate
Fully touch screen and 3.2 megapixel camera 3.2 megapixel camera external touch sensor button 18,199/- 34,499/- 26,749/-
Nokia N97 Samsung Omnia 3 Auto rotate sensor 3G HSDPA Motorola V8
Full QWERTY External touch sensor Windows Mobile 6.1 keyboard music buttons 5 megapixel camera 512MB internal memory 5 megapixel camera
Wi-Fi 2 megapixel camera Full touch screen 60,999/- 19,849/- 30,199/-
The Option September-November 2009 37 CAMERA PHONES Nokia 7610 LG KF-510 Supernova External touch sensor Edge buttons Samsung L700 TV out Touch screen 3G connectivity Memory card slot Stereo Bluetooth up to 2GB support Supports up to 8GB external memory Music player FM radio 3.2 megapixel camera 2 megapixel camera 3.15 megapixel camera 14,699/- 17,249/- 9,900/-
SamsungS i450 Nokia N96
Motorola ZN5 3G HSDPA 3G HSDPA Supports mobile TV Wi-Fi FM radio 16GB internal memory FM radio Slide phone Built-in GPS
5.0 megapixel camera 2 megapixel camera 5 megapixel camera with Kodak lens 23,749/- 20,699/-20 47,449/-
BUSINESS PHONES
HTC Touch HD Nokia E75 3G HSDPA 3G HSDPA Nokia E71 FM radio Wi-fi 3G HSDPA Windows Mobile 6.1 Professional QWERTY keyboard Designed for business Wi-Fi Designed for business Full QWERTY keyboard Touch screen
5 megapixel camera 3.2 megapixel camera 3.2 megapixel camera 60,399/- 39,699/- 29,349/-
Samsung i780 Nokia E63 Motorola Q9H 3G HSDPA phone Full QWERTY keyboard
3G HSDPA phone Touch screen with 2 megapixel camera stylers Free docking station Wi-Fi Bluetooth
Windows Mobile 6.1 3G Mono block Windows Mobile 6.0 Expandable memory Wi-Fi
2 megapixel camera 2 megapixel camera 110MB internal memory 28,499/- 26,749/- 20,299/-
38 September-November 2009 The Option DATA OFFERS ACCESSORIES
BlackBerry 8100 Nokia HS-16 Headsets Enjoy high quality stereo on your 22,999/- HS-16 headset. 2,199/- BlackBerry 8320 T505 47,649/- 1st month Iconic portable hands-free speaker usage designed to unlock the power of your car system by streamlining voice calls and music from your Bluetooth stereo device into your car’s FM radio channel. Clear voice, surround-sound audio experience without the hassles of BlackBerry Javelin 8900 pro-installation. Easy pairing and guided FM operation. Up to 20 hours talk time.
56,199/- 1st month usage 6,499/- MacBook • 2.0Hz Intel Core 2 Duo processer with 1066 MHz frontside bus • 2GB RAM (2 x 1GB SO-DIMM) • 120GB 5400rpm SATA Hard Drive P790 • Built-in iSight video camera Portable charger: charge your phone • Built-in 10/100/1000BASE-T-ETHERNET without wires and move around. Ideal for • Preinstalled Mac OS X & iLife frequent travellers or area where electricity is a problem. Once P790 charged, it can Modem charge 2 full phones or 10 Bluetooth 99,999/- with every headsets. It charges full phone in 2 hours laptop compared with 3.3 hours with standard travel charger. Dell Inspirion 1420 • Windows Vista (Home Basic) • Processor - Intel Pentium (2.0 GHz) Core 2 Duo 2,800/- • Memory - 1024 MB DDR2 RAM • HDD - 160GB 5400rpm SATA Hard Drive • 60 days MS Office trial 2007 Nokia DC 11 61,999/- Modem Portable Charger with every laptop Power up your two most used devices simultaneously LG-X110 Netbook with two separate charging connectors. • Windows XP • Processor - Intel Atom N270 (1.6Ghz) • Memory - 512MB DDR2 RAM • RDD - 120GB 5400rpm SATA Hard Drive 4,210/- • 60 days MS Office trial 2007 • Display - 10.1”, LCD 1024*600
Modem EQ5 29,999/- with every laptop Bluetooth-enabled pocket Acer AOD portability speakers. High definition stereo sound. Play time • Windows XP Home up to 8 hours. Can do conference • Processor - Atom N280 (1.7Ghz) calls and stream music wirelessly. • Memory 1GB RAM • Hard Drive - 160GB • Display - 10.1” • Warranty period - one year • High definition audio support with 6,500/- 2 built-in speakers and microphone
Modem Subject to availability of stocks. Terms and conditions apply 42,999/- with every www.safaricom.co.ke laptop The Option September-November 2009 39 Safaricom shops near you Your most convenient Safaricom retail outlet at a glance! CENTRE NAME LOCATION CONTACT DETAILS OPENING HOURS
Weekdays: 8am–5:30 pm BUNGOMA RETAIL Orange House, Ground Floor, Tel: 0204 272 758/748, 0722 002 758/748 Saturdays: 9am–2pm CENTRE Moi Avenue, Bungoma Email: [email protected] Sundays & public holidays: Closed
Kenya National Library Weekdays: 9am–5pm BURUBURU RETAIL Tel: 0722 002 552/553 Services Building, Mumias Road, Saturdays: 9am–2pm CENTRE Email: [email protected] next to St. James ACK Church Sundays & public holidays: Closed Weekdays: 8am–6pm Tel: 0722 003 730, 0722 003 840, Digo Road, Mombasa, Saturdays: 8am–4pm DIGO RETAIL CENTRE 0722 003 731 Opposite GPO, ground floor Sundays: 9am–1pm Email: [email protected] Public holidays: closed Weekdays, Mon–Fri: 8am–6pm ELDORET RETAIL Metro Towers, Ground Floor, Tel: 0722 002 518/513 Saturdays: 9am–3pm CENTRE Oginga Odinga Street, Eldoret Email: [email protected] Sundays & public holidays: Closed Tel: 0722 002 078, 0722 002 055, Weekdays, Mon–Fri: 7:30am–6pm I&MBuilding, Ground Floor, I & M RETAIL CENTRE 0722 002 051 Saturdays: 8am–4pm Kenyatta Avenue, Nairobi Email: [email protected] Sundays & public holidays: 10am–4pm Jomo Kenyatta International Airport Tel: 0722 003 590/1 Seven days a week (including public holidays): JKIA RETAIL CENTRE (JKIA), lounges at gates 6 & 11 Email: [email protected] 6am–12 midnight Weekdays, Mon–Fri: 8am–5:30pm JUBILEE RETAIL CENTRE Jubilee building, Ground Floor, Tel: 0722 002 502 Saturdays: 9am–1pm (KISUMU) Oginga Odinga Street, Kisumu Email: [email protected] Sundays & public holidays: Closed Tel: 0722 002 713, 0722 002 709, Weekdays, Mon–Fri: 7:30am–5:30pm Balfour Building, Ground Floor, KIMATHI RETAIL CENTRE 0722 002 715 Saturdays: 9am–4pm Kimathi Street, Nairobi Email: [email protected] Sundays & public holidays: Closed Hospital Road, Kisii Weekdays, Mon–Fri: 8am–5:30pm Tel: 0722 002 547, Fax: 0722 002 548 KISII RETAIL CENTRE (former Shabana Hardware, Saturdays: 9am–3pm Email: [email protected] opposite Falcon petrol station) Sundays & public holidays: Closed Mega Plaza, Ground Floor, Weekdays, Mon–Fri: 8am–6pm KISUMU MEGA PLAZA Tel: 0722 002 535, 0722 002 542 Oginga Odinga Street, Saturdays: 9am–3pm RETAIL CENTRE Email: [email protected] Kisumu Sundays & public holidays: Closed Weekdays, Mon–Fri: 8am–5:30pm Former Raiya Supermarket House Tel: 0204 272 185/84, 0722 002 184/5 KITALE RETAIL CENTRE Saturdays: 9am–1pm Ground Floor, Kenyatta Avenue, Kitale Email: [email protected] Sundays & public holidays: Closed Weekdays, Mon–Fri: 8am–6pm Ground floor, Ntima Building, Tel: 0722 002 460 MERU RETAIL CENTRE Saturdays: 8am–1pm Njuri Ncheke Street, Meru Email: [email protected] Sundays & public holidays: Closed Moi International Airport (Mombasa), Tel: 0722 002 258 Seven days a week (including public holidays): MIA RETAIL CENTRE Terminal 1, Ground Floor Email: [email protected] 6am–8:30pm Weekdays, Mon–Fri: 7:30am–5:30pm Shankardass Building, Ground Floor, MOI AVENUE Tel: 0722 002 956 Saturdays: 9am–4pm Moi Avenue (next to Kenya Cinema), RETAIL CENTRE Email: [email protected] Sundays: 10am–2pm Nairobi Public holidays: Closed Weekdays: 9am–7pm NAKUMATT NYALI RETAIL Tel: 0722 003 226 Malindi Road, Mombasa Saturdays: 9am–7pm CENTRE (MOMBASA) Email: [email protected] Sundays and public holidays: 10am–4pm Weekdays, Mon–Fri: 8:30am–5:30pm NAKURU Ereto Plaza, Ground Floor, Tel: 0722 002 562 Saturdays: 9am–3pm RETAIL CENTRE Mburu Gichua Road, Nakuru Email: [email protected] Sundays: 10am–2pm Public holidays: Closed Whispers Park, Old Municipal Weekdays, Mon–Fri: 8:30am–5:30pm Tel. 0723 681 274 NYERI MOBILE UNIT Council Grounds, Gakere Road Saturday: 9am–1pm Email: [email protected] (behind Samrat Supermarket) Sundays & public holidays: Closed Weekdays, Mon–Fri: 8am–5:30pm REX HOUSE RETAIL Tel: 0722 002 038/043 Ground Floor, Moi Avenue, Mombasa Saturdays: 8:30am–2pm CENTRE (MOMBASA) Email: [email protected] Sundays & public holidays: Closed Tel: 0722 002 236, Weekdays, Mon–Fri: 8am–8pm Sarit Centre Mall, Lower Ground Floor, SARIT RETAIL CENTRE 0722 002 262, 0722 002 130 Saturdays: 9am–5pm Karuna Road, Nairobi Email: [email protected] Sunday & public holidays: 10am–4pm Weekdays, Mon–Fri: 8am–6pm Ground floor, Haria House, Kwame Tel: 0722 002 193 THIKA RETAIL CENTRE Saturdays: 9am–4pm Nkurumah Road Thika Email: [email protected] Sundays & public holidays: Closed Weekdays, Mon–Fri: 9am–7pm VILLAGE MARKET Limuru Road, Nairobi Tel: 0722 002 372 Saturdays: 9am–5pm RETAIL CENTRE (opposite Nairobi Sports House) Email: [email protected] Sundays & public holidays: 10am–4pm Weekdays, Mon–Fri: 8:30am–8pm WESTGATE RETAIL Nakumatt, First Floor, Mwanza Road Tel: 0722 002 123 Saturdays: 9am–5pm CENTRE (off Peponi Road), Nairobi Email: [email protected] Sundays & public holidays: 10am–4pm PICTURE: ISTOCK.COM
40 September-November 2009 The Option