Shareholder Information

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Shareholder Information Shareholder information Registered office American Depositary Receipt program International Consolidated Airlines Group, S.A IAG has a Sponsored Level 1 American Depositary Receipt El Caserío, Iberia Zona Industrial nº 2 (La Muñoza) (ADR) facility that trades on the OTC market in the US Camino de La Muñoza, s/n, 28042 Madrid, Spain. (see www.otcmarkets.com). Deutsche Bank is the ADR depositary bank. Madrid Commercial Registrar tomo 27312, folio 11, hoja M-492129 For shareholder enquiries, contact: C.I.F. A85845535 Deutsche Bank Trust Company Americas c/o American Stock Transfer & Trust Company UK Branch registered address Peck Slip Station International Airlines Group P.O. Box 2050 Waterside (HAA2), New York, NY 10272-2050, USA PO Box 365, Speedbird way Harmondsworth, UB7 0GB Email: [email protected] Registered in England & Wales: BR014868 Toll free: +1 800 301 3517 Registrar International: +1 718 921 8137 Computershare Investor Services PLC Online: www.adr.db.com For enquiries relating to shares held through the Financial calendar Corporate Sponsored Nominee (UK share register): Financial year end: December 31, 2016 Tel: +44 370 702 0110 Q1 results: May 5, 2017 Half year results: July 28, 2017 Email: [email protected] Q3 results: October 27, 2017 Online: www.investorcentre.co.uk/iag Other key dates can be found on our website: IAG Investor relations team www.iairgroup.com UK: +44 20 8564 2900; or ShareGift UK shareholders with a small number of shares may like to Spain: +34 91 312 6440 consider donating their shares to charity under ShareGift, Institutional investors: [email protected] administered by Orr Mackintosh Foundation. Details are available from the UK Registrar. Private shareholders: [email protected] Certain statements included in this report are forward-looking and involve risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such forward-looking statements. Forward-looking statements can typically be identified by the use of forward-looking terminology, such as “expects”, “may”, “will”, “could”, “should”, “intends”, “plans”, “predicts”, “envisages” or “anticipates” and include, without limitation, any projections relating to results of operations and financial conditions of International Consolidated Airlines Group S.A. and its subsidiary undertakings from time to time (the ‘Group’), as well as plans and objectives for future operations, expected future revenues, financing plans, expected expenditures and divestments relating to the Group and discussions of the Group’s Business plan. All forward-looking statements in this report are based upon information known to the Group on the date of this report. The Group undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. It is not reasonably possible to itemise all of the many factors and specific events that could cause the forward-looking statements in this report to be incorrect or that could otherwise have a material adverse effect on the future operations or results of anairline operating in the global economy. Further information on the primary risks of the business and the risk management process of the Group is set out in the risk management and risk factors section of the report..
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  • British Airways Response
    From: British Airways Customer Relations <[email protected]> Date: 17 April 2015 at 10:49 Subject: Your Response from BA Customer Relations To: [email protected] **Please DO NOT reply directly to this email by using the ‘reply’ function on your personal email settings, as it WILL NOT be received. If you wish to send us a reply please use the link at the bottom of the email** Dear Mr Dial Thank you for your letter dated 26 March addressed to Silla Maizey and the Executive Chairman, Keith Williams about been downgraded on flight BA0191 on 13 March. Keith has asked me to reply to you on his behalf and so this is not a standard email. I apologise on behalf of British Airways for not contacting you proactively about this matter and for the delay in my personal response. I see from your booking that you purchased the ticket to Austin on 04 November 2014 through you travel agent Opodo. I completely understand your frustration at booking this ticket so far in advance and arriving at the airport to find you've been downgraded from the Club World cabin. I hope our staff explained that there are occasions where our customers make a booking and then don’t turn up for their flight. We, along with other airlines, have an overbooking policy, which helps us avoid flying with empty seats and means we can keep the cost of our fares down. Ultimately this means we can fly a lot more passengers to their destinations. We collect data about how many people don’t turn up for each flight and we use this information to tell us if we should book more passengers than there are seats.
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  • (First Chamber) 17 December 2003 * in Case T-219/99, British Airways
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  • 2001/2002 Annual Report & Accounts
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  • Interim Results 1998-99
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  • Letter from Sean Doyle, CEO British Airways, to Committee in Response
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  • BA349 Cover Vaw5
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  • British Airways Plc Year Ended 31 December 2017
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  • British Airways Profile
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  • British Airways Open Letter – First Published On
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  • The Transition to Heathrow Terminal 5 Understanding All Our Flight Moves
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  • Our Business
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  • List of EU Air Carriers Holding an Active Operating Licence
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