TABLE OF CONTENTS METHODOLOGY i - ii GLOSSARY iii - iv
GRADUATEGraduates' Choice: REPORTWhere to After Graduation? Graduates' Preferred Work Location 1 Graduates' Preferred Type/Size of Organisation 2 Graduates' TOP 10 Job Sectors 3-4
Graduates' Opinion : Does Education Affect Employment? 5 Perception on hiring criteria 6 Important Factors Considered by Graduates during Job Search 7 What is the most important factors during Job Search (Men VS Women) 8
Facts for Graduates:
Expected Salary VS Actual Starting Salary 9
EMPLOYEEEmployees' Opinion: REPORT Which Job Search Channel is the most effective? 10 Top 10 Factors Employees Consider during Job Search 11 What is the Most Preferred Job Location? 12 Are Employees Happy or Unhappy at Work? 13 Top 5 factors that defines ‘Dream Job’ 14
Facts & Findings: Average Monthly Salary Based on Level of Education 15-16 Actual Salary VS Expected Salary 17 Average Monthly Salary Based on Experience & Industry 18 Top 10 highest paying job sectors in Sarawak 19-20
COMPANYCompany's Opinion: REPORT Hiring Fresh Graduates What do Company look for in hiring fresh graduates? 21 Top 5 Qualities in hiring fresh graduates (Private Company VS Government) 22 How Much Will You Offer Fresh Graduates? 23 Company's Opinion: Hiring Interns 24 Does Company plan to hire interns? 25 Top 8 Industry Hiring Interns Company's Opinion: Hiring Candidates with Experience Top 5 Qualities that Company look for when hiring 26 candidates with experience Top 3 Qualities based on Private Sector Company 27 To p 10 Etiquette and Behaviour that are Lacking in today's employees 28 Top 10 Personality Traits that Company love! 29 Top 10 Field Of Study That Company Want! Top 3 Field Of Study In Demand 30-31 Based On Industry
Facts & Findings: Which Departments Are Currently Hiring? Top 3 Departments That Are 32 Currently Hiring Based On Private Sector - Are Company Utilising New Technologies And Automation? 9 Biggest 33 Challenges Businesses Face Today Are Company hiring online or offline? 34
Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com METHODOLOGY
SarawakJobs.com carried out the Sarawak Employment Survey since 2018. The survey research focused on data and information collected from respondents who have participated on our online survey questionnaire. There are three (3) separate surveys conducted:
Sarawak Employment Survey for STUDENTS / GRADUATES Sarawak Employment Survey for EMPLOYEES / JOB SEEKERS Sarawak Employment Survey for EMPLOYERS / COMPANY Approximately 1,930 (Students, Employees & Employers) responses were received over the past six months period; and among all of the respondents, we analysed data collected from Sarawakian respondents in particularly from 935 student graduates, 704 working employees and 140 companies.
Sarawakian students who have participated in the “Sarawak Employment Survey for STUDENTS / GRADUATES” are from Tertiary Educational Institutions namely (not in any order of preference):
Limkokwing University of Creative Swinburne University of Technology Technology, Sarawak Campus
UCSI University Kuching Campus Fajar International College
Executive College Kolej Laila Taib
NIIT College, Kuching Methodist Pilley Institute
Kolej Twintech Sarawak Politeknik Kuching
Segi College Sarawak Kolej ICATS (PPKS)
Universiti Teknologi MARA Pusat Teknologi dan Pengurusan (Kampus Samarahan) Lanjutan Sarawak (PTPL)
Masterskill Global College Kuching Sidma College, Kuching
Universiti Malaysia Sarawak (UNIMAS) IBS College, Miri
Kolej I-System Kuching Taylor's College, Kuching
Curtin University Sarawak Malaysia Multimedia College, Kuching
University College of Technology Sarawak
Media Contact: +6010-9770088 [email protected]
i Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com METHODOLOGY
In the Sarawak Employement Survey which was conducted in 2018, the questionnaires for Graduates category consisted of 15 questions; while the questionnaire for Employees category consisted of 18 questions; and the questionnaire for Company category consisted of 15 questions.
As the questions in each specific survey are different and were analysed separately, the Sarawak Employment Report 2019-2020 is presented in 3 sections and accompanied with a detailed Glossary for reference. A quick overview:
CareerGLOSSARY Levels Qualification Levels Employment By Industry (Also known as Types of Industry) Field of Study (Also known as Educational Background)
GRADUATEOur analysis and findings REPORT based on Students/Graduates are covered across 7 Topics
EMPLOYEEOur analysis and findings REPORT based on Employees/Jobseekers are covered across 11 Topics
COMPANYOur analysis and findings REPORT based on Employers/Companies are covered across 16 Topics
Sarawak Employment Report 2019-2020 follows the Standard Classifications adopted by Malaysia Education and Industrial codes:
• National Education Code Manual (NEC) 2010 • Levels of Formal Education (ISCED-97) Source: 1997 International Standard Classification of Education (ISCED-97) • Malaysia Standard Industrial Classification (MSIC)
In view of the comprehensiveness of these surveys, with every care taken in the collection and compilation of data, the Sarawak Employment Report 2019-2020 compiled herein is interpretive and indicative; and information should be used as a guide only.
ABOUT SARAWAKJOBS.COM SarawakJobs.com is an award winning (Best Recruitment Portal in 2017, 2018 and 2019 by HRVOTY and Asia Recruitment Awards) No.1 Localised online jobsite in Sarawak, Malaysia. It is the Top Job Search Site in Sarawak and features more than 30,000 jobs and 1,000+ companies within Sarawak. Currently catering to over 400,000 active job seekers within Borneo. For more information, visit SarawakJobs.com.
DISCLAIMER This is a SarawakJobs.com Publication and may not be reproduced in any form without prior permission from SarawakJobs.com. SarawakJobs.com & its survey respondents & information providers endeavor to ensure the accuracy & reliability of the information provided, but do not guarantee completeness or reliability, or that it is up-to-date & accepts no liability (whether in tort or contract or otherwise) for any loss or damage, whether direct or indirect, arising from errors, inaccuracies or omissions or the information being up-to-date. The views and opinions expressed in this book do not necessarily reflect the views of SarawakJobs.com.
COMPLIMENTS SarawakJobs.com would like to express our appreciation to all parties involved, either directly or indirectly in realising the publication of Sarawak Employment Report 2019-2020.
Media Contact: +6010-9770088 [email protected]
ii Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com GLOSSARY
CAREERCAREER LEVELSLEVELS
LEVEL 1 - OPERATIONAL & TECHNICAL
Level 1a: Operational & Technical - Entry
Level 1b: Operational & Technical - Senior
Level 1c: Operational & Technical - Supervisor
LEVEL 2 - BUSINESS SUPPORT
Level 2a: Business Support - Entry
Level 2b: Business Support - Senior
Level 2c: Business Support - Supervisor
LEVEL 3 - PROFESSIONALS
Level 3a: Professionals - Entry
Level 3b: Professionals - Senior QUALIFICATIONQUALIFICATION LEVELSLEVELS Level 3c: Professionals - Supervisor
(10) Primary education LEVEL 4 - MANAGEMENT (20) Lower secondary education Form 1, Form 2, Form 3
Level 4a: Management - Supervisor (30) Upper secondary education SPM, Basic skill programmes Level 4b: Management - Manager Pre-University (40) STPM, Matriculation Level 4c: Management - Senior Manager (60) First stage tertiary education 5B Diploma, Certificate
LEVEL 5 - TOP EXECUTIVE (70) Bachelor or first professional degree
(73) Masters Level 5a: Executive - VP
(80) Second stage tertiary education Level 5b: Executive - Senior VP Doctorate programmes, post Doctoral programmes
Level 5c: Executive - CEO (92) No education
iii Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com GLOSSARY FIELDFIELD OFOF STUDYSTUDY // EDUEDUCACATIONALTIONAL BACKGROUNDBACKGROUND EMPLOYMENTEMPLOYMENT BYBY INDUINDUSTSTRYRY 01 - Basic and Broad, Generic Programmes 08 - Literacy and numeracy A- Agriculture, forestry and fishing 09 - Personal Skills B- Oil and gas, Mining and quarrying solids (coal and ores), liquids (petroleum) or gases (natural gas) Education: 14 - Teacher training and education sciences
C- Manufacturing Arts: 21 - Fine arts, Music, Design, Craft skills
D- Electricity, gas, steam and air conditioning supply Humanities: 22 - Religion, Languages, History, Philosophy
Water supply, sewerage, waste management and Social and Behavioural Science: E- 31 - remediation activities Psychology, Sociology, Political, Economics
F- Construction 32 - Journalism and Information
34 - Business, Administration: G- Wholesale and retail trade Finance & Banking, Sales & Marketing, Accounting, Management Sales, Automotive Reparation, Ecommerce etc
38 - Law Transportation and storage H- Transport, Warehouse, Courier etc Life science, Biology, Biochemistry, 42 - Accommodation and food service activities Environmental science I- Food & Beverages, Accommodation Physical science: 44 - Physics & Chemistry, Astronomy J- Information and communication Computer Programming, Telecommunication etc 46 - Mathematics and Statistics
K- Financial and insurance, takaful activities Computing: 48 - Computer Science, Computer use
L- Real estate activities Engineering and Engineering trade: 52 - Machanical, Electricity, Electronics, Chemical, Civil Professional, scientific and technical activities M- Accounting, Law, Consultancy, Veterinary etc Manufacturing and processing: 54 - Food, Textiles, Materials, Mining, Applied science
N- Administrative and support service activities Leasing Activities, Travel Agency etc 58 - Architecture and Building
Public administration and Defense, O- 62 - Agriculture, forestry and fishery Compulsory social security
64 - Veterinary P- Education Health & Welfare: 72 - Medicine, Nursing, Dental, Pharmacy Q- Human health and social work activities Social services: 76 - Child care, youth services, Social work, counselling R- Arts, entertainment and recreation 81 - Personal services: Hotel Management, catering, Travel, Tourism, Sports, Hair & Beauty Other service activities S- Reparation & Maintenance, Beauty Treatments, Pet Grooming etc 84 - Transport services
T- Activities of households as employers Laundry, Maid, Care-Giving Services etc 85 - Environmental protection
U- Activities of extraterritorial organizations and bodies Security services: International Monetary Fund, World Bank etc 86 - Military and defence, Occupational health and science
iv Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com GRADUATE REPORT SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
GRADUATES' CHOICE: WHERE TO AFTER GRADUATION? 1 Graduates’ Preferred WORK LOCATION Sarawak 89.4%
Singapore 1 3.3% 2 Peninsular Malaysia 3 2.7%
Brunei Sabah 2.7% 4 1.2%
5 Other Country 0.7%
Findings & Analysis: Our latest survey on Sarawakian graduates' opinion shows that local fresh graduates are more willing to remain in Sarawak for a job. 9 out of 10 graduates said they prefer to remain in Sarawak to search for a job. There is an increase of 12% more graduates wanting to remain in Sarawak for a job - 89.4% in 2019 in comparison to 77.3% in 2016. Refer to Source:https://www.sarawakjobs.com/salary-survey/2019/download/sarawak-employment-report-2015-2016.pdf 2016 Sarawak Salary Report. This could indicate that more Sarawakian graduates have the confidence of finding better work opportunities locally. Only 10.6% graduates prefer to seek work opportunities outside of Sarawak - Singapore (3.3%), Peninsular Malaysia & Brunei (2.7% respectively), Sabah (1.2%) and other countries (0.7%).
GRADUATE REPORT pg.01 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
GRADUATES' CHOICE: WHERE TO AFTER GRADUATION?
Government - Local 1 1 25.5% PreferredGraduates’ Type/Size Government - State 2 22.5% of Organisation
34 4 5 Business - Medium (30-75 Staffs) Business - Large Business - Small 15.6% (75+ Staffs) (5-30 Staffs) 13.3% 9.4%
7 6 Government - Local 1 Government 25.5% Not-For-Profit - Federal 2.5% 7.5% 2 Government - State 22.5% 8 3 Business - Medium 15.6% Business - Micro Sole Trader/Individual/ (1-5 Staffs) Own Startup 4 Business - Large 1.9% 1.9% 13.3% 5 Business - Small 9.4% 6 Government - Federal 7.5% Findings & Analysis: Not-For-Profit 55.5% of Sarawakian graduates surveyed expressed their desire to work in the 7 Government sector while 38.3% choose the Private sector. Despite the obvious 2.5% choice made by local graduates, there is a contrasting preference based on the graduates’ race. Bumiputera graduates (63%) and Malay graduates (65%) prefer to Business - Micro find work opportunities at Government sectors (federal/state/local) while Chinese 8 graduates (62%) prefer to seek jobs at Private Sectors (Business - large/ medium/ 1.9% small/ micro). Without doubt, competition is definitely much higher when it comes to Sole Trader/ landing a job in the Government Sector as compared to securing jobs in the Private Business Sector. In order to gain real work experience early upon graduation, Individual/ Sarawakian graduates may need to be more realistic and find work opportunities in Own Startup various sectors. 1.9% GRADUATE REPORT pg.02 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com Facts & Findings: Which Departments Are Currently Hiring? Top 3 Departments That Are Currently Hiring Based On Private Sector - Are Company Utilising New Technologies And Automation? 9 Biggest Challenges Businesses Face Today Are Company hiring online or offline?
SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
GRADUATES' CHOICE: WHERE TO AFTER GRADUATION? 1 Graduates’ Top 10 Job Sectors Preferred Job Sector Field Of Study
Literacy and numeracy, P - Education Education, Arts, 36% Humanities, Psychology, Sociology
Sociology, Business, N - Administrative and support service activities Administration, Marketing, 25% Management, Computing
Occupational health, Q - Human health and social work activities Health & Welfare, Life science, 19% Biology, Sociology, Information
Occupational health, F - Construction Architecture and Building, 18% Engineering
Business, Administration, Finance & Banking, M - Professional, scientific and technical activities Marketing, Accounting, Management, 18% Engineering, Architecture, Life science, Biology, Biochemistry, Law, Computing
J - Information and communication Computing, Computer Science, 17% Computer use, IT Engineering
K - Financial and insurance, Business, Finance & Banking, Marketing 16% takaful activities
R - Arts, entertainment Architecture, Fine arts, Music, Design, 15% and recreation Craft skills, Social and Sociology
I - Accommodation and Processing Food, Hotel Management, Catering 13.7% food service activities
C - Manufacturing Engineering, Manufacturing and processing: 13.6% Food, Textiles, Materials, Mining, Applied science
Findings & Analysis:
Across 21 industries listed as per Malaysia Standard Industrial Classification 2008 (MSIC 2008), here is the Top 10 Job Sectors preferred by local Sarawak graduates base on their current field of study and their job sectors. Most graduates prefer work opportunities in job sectors that are related to their education field of study; while a minority chose a different job sector. To have a better idea of the salary range based on each job sector, please refer to the Employee Report (see page 18).
GRADUATE REPORT pg.03 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
GRADUATES' CHOICE: WHERE TO AFTER GRADUATION? 1 Graduates' TOP 10 Job Sectors (Men Vs Women) F- Construction 1st P - Education D - Electricity, gas,steam and air conditioning supply N - Administrative and support service activities P - Education 2nd
C - Manufacturing Q - Human health and social 3rd work activities
M - Professional, scientific and B - Oil and Gas technical activities 4th K - Financial and Insurance, Takaful Activities
J - Information and J - Information and communication 5th communication
N - Administrative and support I - Accommodation and service activities 6th food service activities
Q - Human health and social work activities 7th F - Construction
M - Professional, scientific and technical activities, Financial and Insurance, R - Arts, entertainment Takaful Activities 8th and recreation
G - Wholesale and retail trade 9th G - Wholesale and retail trade
R - Arts, entertainment and recreation 10th C - Manufacturing
GRADUATE REPORT pg.04 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
GRADUATES' OPINION 1 11% DOES EDUCATION NO 3% EMPLOYMENT?AFFECT 8% 44%
45% 89% YES
11% - NO 3% Graduates are literate but not educated - There is no intellectual development 8% Present education system are only interested in results and only gives degrees and diplomas
89% -YES 45% Gives graduates confidence and knowledge to face anything in life and make things happen 44% Gives graduates necessary skills and knowledge required to gain employment easily
Findings & Analysis:
9 out of 10 Sarawakian graduates agree that education is a fundamental necessity in gaining employment. 45% felt that education provides confidence and knowledge to face anything in life and make things happen; and 44% felt that education provides necessary skills and knowledge required to gain employment easily, while only 11% felt otherwise. To certain extent, education contributes towards employment or career development for the better. This is also reflected in our report covering the opinion’s gathered from Sarawakian companies on the qualities they look for when hiring fresh graduates.
GRADUATE REPORT pg.05 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
GRADUATES' OPINION 1
Personality 60% (Positive, Good Attitude, etc) Level of education 48%
Communication skills 26%
Bahasa/ Malay proficiency 25% PERCEPTION ON Internship experience 25% HIRING English proficiency 24% CRITERIA Field of study 19% Activities 17%
Academic result 16%
IT skills 13%
Volunteering experiences 11%
Mandarin chinese proficiency 10%
Reputation of school 2%
Findings & Analysis:
With Gen Z (born after 1994) entering the workforce as soon as 2020, we asked Sarawakian graduates on their opinion of the employer’s hiring criteria. 60% believed that employers hire based on Personality (Positive, Good Attitude, etc) while 48% said the level of education. Those who said Communication Skills, Bahasa proficiency / Internship experience and English proficiency were respectively 26%, 25% and 24%. Only 2% felt it could be the reputation of the school. So what does Sarawak employers really think? Find out which TOP 5 Qualities Sarawakian Companies (both Private and Government) are looking at when it comes to hiring fresh graduates (see page 22).
GRADUATE REPORT pg.06 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
GRADUATES' OPINION 1 IMPORTANT FACTORS CONSIDERED BY GRADUATES DURING JOB SEARCH Job satisfaction/ purpose/ 1 objective/ outcome 22.9% 2 Job stability 13.0% 3 Company environment 11.6% 4 Flexibility 10.3% 5 Salary 8.9% 6 Location 8.7% 7 Company benefits 8.2% 8 Job growth 6.7% 9 Job Industry 4.4% 10 Company reputation 3.0% 11 Company culture 2.4% Findings & Analysis: To remain competitive and viable in today's market, competition for the best talents among Sarawak companies will remain strong. So what are Sarawakian fresh graduates looking for in a job search? Our survey results show that the top 5 most important considerations made by Sarawakian Graduates was finding jobs that give a sense of Job Satisfaction/Purpose/Objective (1st). Next, they look at industries or jobs that may offer long-term Job Stability (2nd); followed by other factors such as Company Environment (3rd) and Flexibility (4th) of the job; then the Salary (5th). Although salary can be an important factor for most of the experienced hires/jobseekers, that said, only 9% of the graduates would consider salary to be very important during their job search. This shows that most graduates whom are from Gen Z (usually born after 1994) had unprecedented access to abundance of information through technology and are known for being realistic. So does both Female and Male Fresh Graduates consider the same factor in Job search? Check out the next report! The business environment is changing rapidly and new ideas are constantly formed and challenged. Companies need constantly innovate in order to stay at the forefront of their industry, this goes the same in attracting talents from the new Generation.
GRADUATE REPORT pg.07 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
GRADUATES' OPINION 1 What is the most important factors during JOB SEARCH (Men Vs Women)
Job satisfaction/ purpose/ 1 objective/ outcome 2 Job stability Flexibility 3 Company environment Job growth 4 Location Company benefits 5 Flexibility Company environment 6 Salary Salary 7 Company benefits Job Industry 8 Job growth Location 9 Job Industry Company culture 10 Company reputation Company reputation 11 Company culture GRADUATE REPORT pg.08 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
FACTS FOR GRADUATES 1 EXPECTED SALARY VS ACTUAL STARTING SALARY Graduate's Expected Salary HIGHEST LEVEL OF Actual Starting Salary EDUCATION (with up to 2 years experience)
RM 1,615 SPM 25% RM 1,216 RM 1,539 STPM 17% RM 1,283 RM 1,843 DIPLOMA 27% RM 1,352 RM 2,205 DEGREE 23% RM 1,703 RM 2,831 MASTER 35% RM 1,829
Findings & Analysis: In comparing between the different educational levels, the desired starting salary of Sarawakian students upon graduation, and as well as the current starting salary of their peers who have already been working for up to 2 years, both local graduates and employers will have a better understanding of pay expectations. Based on the average salary, graduates from each education levels expect at least 17% or more salary upon graduation. Although salary is not the top priority factor that graduates consider during their job search, by asking a high salary in a job application isn’t ideal especially when the employer is not expecting to offer the amount. In a further comparison between the survey results in 2016 Sarawak Salary Report with the current 2019 Employment Report, we noticed that both SPM & STPM starting salary had increased while the starting salary for Diploma, Degree & Masters graduates had fallen. That said, in later topics, our findings show that Sarawakian employers are open to offer higher salary to fresh graduates holding Diploma and Degree qualifications (see page 23).
GRADUATE REPORT pg.09 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com Across 21 industries listed as per Malaysia Standard Industrial Classification 2008 (MSIC 2008), here is the Top 10 Job Sectors preferred by local Sarawak graduates base on their current field of study and their job sectors. Most graduates prefer work opportunities in job sectors that are related to their education field of study; while a minority chose a different job sector. To have a better idea of the salary range based on each job sector, please refer to the Employee Report (see page 18).
EMPLOYEE REPORT SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
EMPLOYEES' OPINION 2 WHICH JOB SEARCH CHANNEL IS MOST EFFECTIVE? ONLINE OFFLINE (Online Job Sites 56%, Social Media7 14%, Search7 Engines% 7%) (Through Connection 9%, Career Fair 6%,2 Job Agency3 5%, %Newspapers 3%) Online Job sites (SarawakJobs.com etc) 56% Social media (Facebook, LinkedIn etc) 14% Through connection (Friends & Families) 9% Search engines (Google, Yahoo etc) 7% Career fair 6%
Job agency 5% Newspapers 3%
Findings & Analysis: Today there are so many different methods of finding a job vacancy, so which job search method do Sarawakian job seekers prefer? In today's digital era, the most preferred method of finding job opportunities is rather obvious, as 77% of Sarawakian job seekers use online methods (Internet) as compared to 23% who prefer offline methods. 6 out of 10 job seekers, that’s 56%, uses Online Job Sites such as SarawakJobs.com to search for available local jobs and applying to a large number of job openings at ease. 14% prefer to look for job opportunities via Social Media such as Facebook, etc; while 7% browse through Search Engines such as Google, etc. Traditional, offline methods are becoming less popular among Sarawakian job seekers given 9% said through connection/network with friends and family; 6% via Career Fair or 5% at Job Agency and only 4% on Newspapers. The same can be said for the employers as HR managers in Sarawak are also leaning towards online hiring. For more details, please refer to the Company Report (see page 34).
EMPLOYEE REPORT pg.10 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com 9 out of 10 Sarawakian graduates agree that education is a fundamental necessity in gaining employment. 45% felt that education provides confidence and knowledge to face anything in life and make things happen; and 44% felt that education provides necessary skills and knowledge required to gain employment easily, while only 11% felt otherwise. To certain extent, education contributes towards employment or career development for the better. This is also reflected in our report covering the opinion’s gathered from Sarawakian companies on the qualities they look for when hiring fresh graduates.
SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
EMPLOYEES' OPINION 2 TOP 10 FACTORS EMPLOYEES CONSIDER DURING JOB SEARCH 1 Salary Job satisfaction/ purpose/ 2 objective/ outcome 3 Company benefits 4 Job stability 5 Company environment 6 Job growth 7 Location 8 Flexibility & Job Industry 9 Company reputation 10 Company culture
Findings & Analysis: To remain competitive and viable in today's market, competition for the best talents among Sarawak companies will remain strong. So what are Sarawakian job seekers/experienced hires considering during job search? In today’s workforce, Salary is still the top most important factor for motivating one to switch jobs or to get out of comfort zone. And as well, the 2016 Sarawak Salary Report shows that 75% of Sarawakian job seekers (that’s 3 in every 4 employees surveyed) were willing to quit their jobs for a better pay that is offered elsewhere. Thus, by revealing information related to salary on job listings is practical in getting hires and at the same time constructive for jobseekers. Apart from Salary (1st), other important considerations are Job Satisfaction/Purpose/Objective (2nd), Company benefits (3rd), Job stability (4th) and Company environment (5th) and so forth.
EMPLOYEE REPORT pg.11 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com With Gen Z (born after 1994) entering the workforce as soon as 2020, we asked Sarawakian graduates on their opinion of the employer’s hiring criteria. 60% believed that employers hire based on Personality (Positive, Good Attitude, etc) while 48% said the level of education. Those who said Communication Skills, Bahasa proficiency / Internship experience and English proficiency were respectively 26%, 25% and 24%. Only 2% felt it could be the reputation of the school. So what does Sarawak employers really think? Find out which TOP 5 Qualities Sarawakian Companies (both Private and Government) are looking at when it comes to hiring fresh graduates (see page 22).
SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
EMPLOYEES' OPINION 2 WHAT IS THE MOST PREFERRED JOB LOCATION
SARAWAK, (PeninsularOUTSIDE Malaysia, OF Sabah,SARAWAK Singapore, MALAYSIA Brunei, Overseas)
93% 7%
Findings & Analysis: Majority of Sarawakian job seekers/experienced hires are more willing to remain in Sarawak to work. 9 out of 10 respondents, 93% said they like to remain working in Sarawak. Only a mere 7% indicated the preference to work outside of Sarawak such as Peninsular Malaysia, Sabah, Singapore or overseas.
EMPLOYEE REPORT pg.12 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
EMPLOYEES' OPINION 2 HAPPYARE OR EMPLOYEES UNHAPPY AT WORK? 22% HAPPY 78% UNHAPPY
MOST UNHAPPY LEAST UNHAPPY Most Unhappy TOP 5 REASONS WHY Career Career Career Career Career EMPLOYEES LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4 LEVEL 5 ARE UNHAPPY Operational & Technical Business Support Professionals Management Top Executive
Low Salary 37.04% 33.64% 20.37% 6.17% 2.78%
Bad Management 33.52% 26.82% 26.26% 10.61% 2.79%
Lack of opportunities for Career Advancement 28.08% 36.99% 21.23% 10.27% 3.42%
Lack of Rewards 30.47% 31.25% 22.66% 8.59% 7.03%
Lack of opportunities to Apply Skills and Abilities 29.51% 37.7% 20.49% 8.2% 4.1%
Findings & Analysis:
On the average, 8 in every 10 Sarawakian employees, 78% said they are unhappy at work. To examine why Sarawakian workers are unhappy, further analysis was conducted based on the main reasons to being unhappy in relation to the career levels. There is more job satisfaction when one holds a higher career level; with those in Career Level 1 being most unhappy and those in Career Level 5 being least unhappy. Almost 80% of employeees being unhappy fall under Career Level 1 , Level 2 and Level 3. Despite “Low Salary” and “Bad Management” being the top 2 reasons to why most employees are unhappy at work, on the contrary, only 2.78% or 2.79% of those in Career Level 5 were unhappy based on the same reasons. To achieve job satisfaction, it is true that salary isn’t the only factor that matters as other factors plays a part. Employees want a good management, better career advancement, more opportunities and greater rewards. This explains why talents who attain higher career level may perceive more job satisfaction than others at a lower career level.
EMPLOYEE REPORT pg.13 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
EMPLOYEES' OPINION
TOP 5 FACTORS THAT DEFINES ‘DREAM JOB’
Good 1st 52% management
2nd 48% High salary
Good opportunities 3rd 32% for career advancement
Good opportunities 4th 30% to apply skills and abilities
Good work/ 5th 28% life balance
EMPLOYEE REPORT pg.14 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
pg.16
Copyright: This documentdocument oror anyany partpart thereof,thereof, may may not not be be reproduced, reproduced, stored stored in in a aretrieval retrieval system system or ortransmitted transmitted in inany any form form or orby byany any means mea nswithout without the the express express prior pior written written consent consent of SarawakJobs.comof SarawakJobs. SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
FACTS & FINDINGS 2 AVERAGE MONTHLY SALARY BASED ON EXPERIENCE & QUALIFICATION (Based on Less than 1 year to 5 years & above working experience) SPM STPM Less than 1 year RM 1,126 RM 1,214
1 to 2 years RM 1,203 RM 1,310
2 to 3 years RM 1,276 RM 1,355
3 to 4 years RM 1,399 RM 1,453
4 to 5years RM 1,615 RM 1,751
5 years & above RM 1,851 RM 2,045
DIPLOMA BACHELOR
Less than 1 year RM 1,354 RM 1,599
1 to 2 years RM 1,351 RM 1,692
2 to 3 years RM 1,641 RM 2,034
3 to 4 years RM 1,806 RM 2,309
4 to 5 years RM 2,362 RM 2,715
5 years & above RM 3,430 RM 3,666
3 to 4 years MASTERS RM 3,501 Less than 1 year to 2 years RM 1,829 4 to 5years RM 2,751
2 to 3 years RM 2,355 5 years & above RM 5,778
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FACTS & FINDINGS 2 ACTUAL SALARY VS EXPECTED SALARY
RM 4,172 MASTERS 20% RM 5,008
RM 2,390 DEGREE 33% RM 3,183
CURRENT MONTHLY SALARY (Based on 1 to 5 years working experience) RM 2,174 DIPLOMA 23% EXPECTED MONTHLY SALARY RM 2,685
RM 1,716 STPM 21% RM 2,077
RM 1,617 SPM 18% RM 1,912
Findings & Analysis:
Salary is one of the key considerations for both Sarawakian employees and employers. We asked employees about their “current monthly salary” and “expected monthly salary” and examine these salaries with respective qualifications. We found an increase in disparity between the expected monthly salary versus the current monthly salary when qualification level rises from SPM (expects 18% more pay), to STPM (expects 21% more pay), to Diploma (expects 23% more pay), to Bachelor Degree (expects 33% more pay), BUT decreases at Masters (expects 20% more pay). Very often, companies feedback that jobseekers are expecting too much in terms of Salary. That said, we also found that majority of the employees’ expectations do fall within and meet with their current salary: 3 in 4 employees with SPM qualifications; and 3 in 5 employees with STPM/Diploma/Masters qualifications; while 4 in 7 employees with Degree qualifications expect a higher monthly income.
EMPLOYEE REPORT pg.17 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
FACTS & FINDINGS 2 AVERAGE MONTHLY SALARY BASED ON EXPERIENCE & INDUSTRY Up to 2 years working Experience A - Agriculture, forestry RM 1,527 and fishing Over 5 years working Experience RM 3,087
G - Wholesale and RM 1,634 N - Administrative and supportRM 1,392 retail trade service activities RM RM 2,200 3,089
R - Arts, entertainment RM 1,535 K - Financial and insurance,RM 1,501 and recreation takaful activities RM 2,451 RM 3,126
I - Accommodation and RM 1,554 RM 1,426 food service activities S - Other service activities RM 2,498 RM 3,192
M - Professional, scientific RM 1,573 RM 1,601 P - Education and technical activities (Accounting, Law, Consultancy, RM 2,561 Veterinary etc) RM 3,692 O - Public administration D - Electricity, gas, and Defense; RM 1,501 RM 1,273 Compulsory social steam and air security RM 2,584 conditioning supply RM 4,001
RM 1,519 RM 1,819 J - Information and F - Construction communication RM 2,887 RM 4,095
RM 1,501 Q - Human health and RM 1,405 C - Manufacturing social work activities RM 2,893 RM 4,369
H - Transportation RM 1,321 RM 1,601 B - Oil and Gas and storage RM 2,965 RM 5,271
Findings & Analysis: It is common for certain industries to offer a higher salary than other sectors; but one thing for sure, with relevant work experience or career advancement within the same industry, come better remunerations. An overview of the salary range is summarized for 17 Job Sectors to show the average monthly salary based on employees with “up to 2 years of working experience” and “5 years & above working experience” in each industry. For instance, Construction Industry, has the highest average monthly salary of RM1819 (up to 2 years); its engineers, architects, quantity surveyors or designers can expect to earn an average monthly salary of RM4095 (5 years & above) when they progress to a senior level within this industry. Few industries such as Oil & Gas / Human health and social work activities have the highest salary increment comparatively amongst other sectors, that is, experienced workers in these industries can expect their income to triple as they progress from entry to senior levels! Based on our overall observation, it can be concluded that careers which require specialized technical skills that are more diverse offer higher salary increment along its career progression; whereas for sectors such as R-Arts, entertainment and recreation / I-Accommodation and food service activities / Education, experienced workers may get lower increment as compared to other job sectors.
EMPLOYEE REPORT pg.18 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
FACTS & FINDINGS 2 TOP HIGHEST PAYING JOB SECTORS IN SARAWAK 10 UP TO 2 YEARS WORKING EXPERIENCE 1st F - Construction RM 1,819
2nd G - Wholesale and retail trade RM 1,634
B - Oil & Gas RM 1,601 3rd M - Professional, Scientific and Technical Activities
4th P - Education RM 1,573
I - Accommodation and food RM 1,554 5th service activities
R - Arts, entertainment 6th and recreation RM 1,535
J - Information and 7th communication RM 1,519
C - Manufacturing K - Financial and Insurance, RM 1,501 8th Takaful Activities
S - Other service activities (Reparation & Maintenance, Beauty RM 1,426 9th Treatments, Pet Grooming etc)
Q - Human health and RM 1,405 10th social work activities
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FACTS & FINDINGS 2 TOP HIGHEST PAYING JOB SECTORS IN SARAWAK 10 OVER 5 YEARS WORKING EXPERIENCE 1st B - Oil & Gas RM 5,271
Q - Human health and RM 4,369 2nd social work activities
3rd F - Construction RM 4,095
D - Electricity, gas, steam and 4th air conditioning supply RM 4,001
M - Professional, Scientific and 5th Technical Activities RM 3,692
S - Other service activities (Reparation & Maintenance, Beauty RM 3,192 6th Treatments, Pet Grooming etc)
K - Financial and Insurance, RM 3,126 7th Takaful Activities
N - Administrative and 8th support service activities RM 3,089
A - Agriculture, forestry RM 3,087 9th and fishing
H - Transportation and storage RM 2,965 th (Transport, Warehouse, 10 Courier etc)
EMPLOYEE REPORT pg.20 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com COMPANY REPORT SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
COMPANY'S OPINION: HIRING FRESH GRADUATES 3
WHAT DO COMPANY LOOK FOR WHEN HIRING
Personality (Positive, Good 1FRESHAttitude, etc) GRADUATES75% 2 Communication Skills 44% 3 Level of Education 41% 4 English proficiency 39% 5 Field of study 22% 6 Academic result 17% 7 Mandarin chinese proficiency 14% 8 Internship experience 13% 9 Volunteering experiences 9% 10 Competency Skills / IT Skills 7% 11 Curricular Activities 6% 12 Bahasa Melayu proficiency 4% 13 Reputation of school 1%
Findings & Analysis: The secret is out! What are Sarawakian employers looking for when hiring fresh graduates? Here are some useful facts in getting hired successfully especially if it is your first time applying for a job. Coming at No. 1, 75% of Sarawakian employers confirm that Personality (Positive, Good Attitude, etc) is the most desirable intrinsic quality which they look for in a graduate. Communication Skills is the second most important quality as 44% voted they will hire graduates based on their oral and written communication skills. And at the same time, employers look at two qualities such as the Level of Education and English Proficiency which are closely ranked next. Other qualities like Field of study, Academic result and so forth adds-up in the overall decision making of the hirer but the Reputation of School is the least important based on Sarawakian employers’ views. Remember, it is important to impress the hiring manager through both your resume and through face-to-face. As after all, the moment of truth lies during the actual interview. Though having Personality (Positive, Good Attitude, etc) is vital, it is also equally important to demonstrate good communication skills (in English especially) and fulfilling qualifications and necessity skills for the role, job, industry.
COMPANY REPORT pg.21 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
COMPANY'S OPINION: HIRING FRESH GRADUATES 3
INTOP HIRING 5 FRESHQUALITIES GRADUATES (PRIVATE vs GOVERNMENT)
Private Company vs Government Agency
Personality (Positive, Good Attitude, etc) Personality (Positive, Good Attitude, etc) 81% 1Qualityst 67%
Communication skills Level of Education 50% 2Qualitynd 53%
English Proficiency Volunteering experiences 44% 3Qualityrd 33% Communication skills / Field of study / Level of Education Internship experience 42% 4Qualityth 27% Academic result / Malay proficiency / Field of Study Curricular Activities / English proficiency / 23% 5Qualityth IT skills 13 %
Findings & Analysis: Having seen the previous report on the preferred qualities based on Sarawakian employer’s hiring decision, let’s take a further look into the possible differences in hiring choices made by Sarawak Employers in the Private and Public Sectors. Once again, Personality (Positive, Good Attitude, etc) scored the top most desired quality for local employers in both sectors when hiring fresh graduates. But interestingly, employers in the Public sector favor qualities like Level of Education and Volunteering experiences; while employers in the Private sectors place more emphasis on qualities such as Communication skills and English Proficiency. In general, our findings show that local employers are looking beyond academic qualifications as they are increasingly looking for fresh graduates with Personality (Positive, Good Attitude, etc) coupled with a broader range of skills related to the job industry.
COMPANY REPORT pg.22 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
COMPANY'S OPINION: HIRING FRESH GRADUATES 3 HOW MUCH WILL YOU OFFER FRESH GRADUATES
DIPLOMA HOLDER vs DEGREE HOLDER
Salary Range
63% RM1001 - RM1500 18%
31% RM1501 - RM2000 43%
6% RM2001 - RM2500 29%
RM2501 - RM3000 6%
RM3001 - RM3500 2%
RM4001 - RM4500 1%
RM5001 - RM5500 1%
Findings & Analysis: To establish an understanding of the current market, we asked Sarawakian employers on the salary range which they may offer to fresh graduates holding Diploma qualification and as well as Degree qualifications. 63% said they may offer Diploma holders between RM1001 to RM1500; 43% may offer Degree holders in the range of RM1501 to RM2000; and 10% of Sarawakian employers may consider to offer a higher salary ranged from RM2501 onwards for Degree holders.
COMPANY REPORT pg.23 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
COMPANY'S OPINION: HIRING INTERNS 3 DOES COMPANY PLAN TO HIRE INTERNS? YES 81% NO 19%
ToWHY find future employees YES? 54% To assist the company 46% To guide / Help Interns gain more experience No time to trainWHY NO? 41% 14% To get fresh ideas Internship period is too short 31% 13% To increase efficiency of work done No benefit for company 30% 12% To promote the company to the public Not enough resources 24% 11% To reduce cost of resources Interns are not qualified enough 17% 8%
Findings & Analysis:
Our findings show that Sarawak companies are seeing the benefits of internship programs. 8 in every 10 local companies are planning to hire more interns. Why? As the Top 3 reasons suggests, 54% agree that Internships are a great way to find new talents that can eventually be filled as a full time position. 46% look forward to hire interns as students can prove to be of extra help in accomplishing specific short term projects and objectives. 41% are passionate in mentoring, coaching young people and believed that an internship program provides positive experiences within the company culture and environment. Hence, Sarawak student should be encouraged to apply for internships locally to tap on working opportunities and to gain relevant skills within their field of study.
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COMPANY'S OPINION: HIRING INTERNS 3 TOP 8 INDUSTRYHIRING INTERNS Professional, scientific and technical activities 1st (Accounting, Law, Consultancy, Veterinary etc)
Accommodation and food service activities 2nd (Food & Beverages, Accommodation)
Administrative and support service activities 3rd (Leasing Activities, Travel Agency etc)
Wholesale and retail trade 4th (Sales, Automotive Reparation, Ecommerce etc)
5th Manufacturing
6th Agriculture, forestry and fishing
Transportation and storage 7th (Transport, Warehouse, Courier etc)
8th Education
COMPANY REPORT pg.25 Copyright: ThisThis documentdocument oror anyany partpart thereof,thereof, may may not not be be reproduced, reproduced, stored stored in in a aretrieval retrieval system system or ortransmitted transmitted in inany any form form or orby byany any means mea nswithout without the the express express prior pior written written consent consent of SarawakJobs.comof SarawakJobs. SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com COMPANY'S OPINION: HIRING CANDIDATES WITH EXPERIENCE 3 QUALITIES THAT COMPANY LOOK FOR WHEN HIRING TOP CANDIDATES WITH EXPERIENCE WHAT DO COMPANY LOOK FOR?
Personality (Positive, 5 Good Attitude, etc) 47% Ability to Related working perform & experience 69% handle the 46% job role
31.4% 30.7%
Soft skills (Communication, Analytical and problem Critical Thinking etc) solving skills
Findings & Analysis: To contribute towards company’s success, local employers are constantly hunting for smart and talented employees. At the same time, it can be costly (incurring time and money) for employers to hire new workers or to cope with recruitment turnovers. Our findings show the Top 5 Qualities which most Sarawakian companies would focus on evaluating during job interviews. Coming in at Rank No. 1, almost 7 in every 10 Sarawakian employers (that’s 69% surveyed) want experienced candidates who have the ability to perform and handle the job role. So local employers aren’t exactly looking at academic qualifications, they want experienced jobseekers who are dependable and possesses Personality (Positive, Good Attitude, etc) (47%), have related work experiences (46%), well-equipped with Soft Skills (31.4%) and Analytical in problem solving (30.7%). To candidates looking for a new career or change of career, do you have these Qualities?
COMPANY REPORT pg.26 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com COMPANY'S OPINION: HIRING CANDIDATES WITH EXPERIENCE 3 TOP QUALITIES BASED ON PRIVATE SECTOR COMPANY
BUSINESS - LARGE BUSINESS - MEDIUM BUSINESS - SMALL BUSINESS - MICRO RANK (75+ STAFFS) (30- 75 STAFFS)3 (5-30 STAFFS) (1-5 STAFFS) Ability to perform Ability to and handle the Ability to perform Ability to perform perform and job role / handle the and and st Related working handle the job role handle the job role 1 job role experience
Personality (Positive, Good Personality Personality Related working Attitude, etc) (Positive, Good (Positive, Good experience 2nd Related working Attitude, etc) Attitude, etc) experience
Analytical and Soft skills Analytical and Related working problem (Communication, problem experience 3rd solving skills Critical Thinking etc) solving skills
Findings & Analysis: By comparing among the private sector companies in Sarawak, it is evident to say that 70% of the companies, regardless of the type and/or size, tend to focus on similar key qualities when reviewing candidates. All local hiring managers (from Large, Medium, Small and Micro Business) would primarily focus to look out for experienced candidates who have the ability to perform and handle the job role. The second quality that Sarawakian employers tend to focus is Personality (Positive, Good Attitude, etc). As per the earlier reports have shown, Personality is definitely one of the most important, desired quality and the key prerequisite to land a job. In looking for experienced hires, employers from Large and Medium businesses may not necessary focus on related working experience, rather they tend to look out for experienced candidates with positive attitude, whom can demonstrate capabilities in problem solving (think out of the box, proven methods, etc) and have versatile soft skills. Whereas in Small or Micro businesses, employers may tend to look for experienced candidates with related working experience.
COMPANY REPORT pg.27 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com COMPANY'S OPINION: HIRING CANDIDATES WITH EXPERIENCE 3 Poor discipline (Take long breaks, always on phone, doing person- 1st al things etc) 44%44% ETIQUETTE& Poor work performance TOP (Time Management, Inefficiency, work not delivered on Time) BEHAVIOUR nd THAT ARE LACKING IN 2 34% TODAY'S EMPLOYEES Irresponsibility & 3rd Unable to handle pressure 7th No Initiative 32% 10 19% Poor interpersonal skills Unrealistic expectations 4th (Communication, Teamwork etc) 8th (High salary/benefit) 26% 16% Poor leadership skills (Mentoring, Conflict 5th Poor english proficiency th Management etc) 23% 9 12% 6th Poor attitude 10th Unorganised 21% 9%
Findings & Analysis: Most companies in Sarawak surveyed agree that there is a decline in good habits at work. When Sarawakian companies were asked to feedback on what they think their employees were exhibiting poorly or lacking in, they said: Poor Discipline (44%), Poor work performance (34%) and Unable to handle pressure (32%) at work. This could explain why Sarawakian employers emphasized greatly on “Ability to perform and handle the job role” and “Personality (Positive, Good Attitude, etc)” --- the top 2 qualities wanted in hiring experienced workers. In light to this, it is important to note that despite hiring experienced candidates that fulfills the “right qualities”, this alone would not resolve bad behaviors present at workplace. To encourage positive good behaviors at workplace, companies will have to work towards empowering their employees with the knowledge and tools to build one’s self-awareness in the form of appraisal or evaluation; including the importance of motivating, recognizing efforts and giving credits to employees. These are some of the methods put in place to develop the desired code of conduct at any workplace. It is true that Negative Bad Habits can reflect poorly upon a person at work and possibly destroy one’s career. The ability to reflect and instill self-awareness is important in building one’s career advancement thus it is also the responsibility of employees to instill responsibility and professionalism at the work place.
COMPANY REPORT pg.28 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com COMPANY'S OPINION: HIRING CANDIDATES WITH EXPERIENCE 3 TOP PERSONALITY TRAITS 1st THAT COMPANY LOVE! Responsible: Finish a task on time 41% 10 2nd Honest: Value integrity 31% 3rd Ambitious: Driven to succeed / Confident 21% 4th Determined: Self-motivated 20% 5th Loyal and dependable 19% 6th Curiosity: Eager to learn 18% 7th Organized: Meticulous planner 14% 8th Independent: Need little direction / Positive / Punctual: Great time management 13% 9th Friendly: Easy to work with 12% 10th Energetic: Able to work long and hard hours 11%
Findings & Analysis:
Here are the most sought after traits which are deemed as the most wanted personality traits by Sarawak employers during hiring. Responsible (41%), Honest (31%), Ambitious (21%), Self-Motivated (20%) and Dependable (19%) are the top five traits Sarawakian employers want in new hires. What’s more? Curiosity to Learn (18%), Organised (14%), Independent (13%), Friendly to work with (12%) and Energetic (11%) are the next five preferred traits. Job seekers that exhibit these traits on your resume will be highly sought after, however be prepared that employers will be expecting that you walk the walk, meaning besides building a good first-impression, you must be able to prove by citing situations that mirror these traits.
COMPANY REPORT pg.29 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com COMPANY'S OPINION: HIRING CANDIDATES WITH EXPERIENCE 3
Business and administration 1st 67%
Engineering and engineering trade 2nd 32% TOP Manufacturing and processing 3rd 19% Computing 4th 17% FIELD OF STUDY
Personal services 5th 15%
Social services 10COMPANYTHAT th 6 10% th Social and behavioral science WANT! 7 9% Teacher training & education sciences th Mathematics and statistics 8 Agriculture, forestry and fishery 9% th Transport services 9 8%
Health & Welfare 10th % 7 I - Accommodation & food service activities Findings & Analysis:
Based on 140 Sarawakian companies, most of the respondents are looking for experienced candidates from the following field of study and here are the TOP 5: Business and administration (67%), Engineering and engineering trade (32%), Manufacturing and processing (19%), Computing (17%), Personal services (15%). That said, Sarawakian employers are also looking beyond the relevant field of study when hiring candidates. For example; companies from Construction sectors do hire candidates from Agriculture, forestry and fishery; Business and administration; or Environmental Protection education backgrounds.
COMPANY REPORT pg.30 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com COMPANY'S OPINION: HIRING CANDIDATES WITH EXPERIENCE 3 FIELD OF STUDY IN DEMAND TOP 3 BASED ON INDUSTRY TYPE OF INDUSTRY 62 - Agriculture, F - Construction forestry and 34 - Business and 85 - Environmental TOP administration protection fishery
46 - Mathematics G - Wholesale & 34 - Business & & statistics retail trade administration 48 - Computing 52 - Engineering & engineering trade
52 - Engineering & 34 - Business & 54 - Manufacturing engineering trade C - Manufacturing administration & processing 48 - Computing
14 - Teacher training 10 & education sciences 76 - Social services P - Education 34 - Business & 81 - Personal services administration
32 - Journalism & N - Administrative & 14 - Teacher training information 34 - Business & & education sciences 62 - Agriculture, support service administration 48 - Computing activities forestry & fishery 81 - Personal services 84 - Transport services
M - Professional, scientific & 34 - Business & 52 - Engineering & 46 - Mathematics & administration engineering trade statistics technical activities
I - Accommodation 52 - Engineering & & food service 34 - Business & 81 - Personal services activities administration engineering trade
14 - Teacher training & education sciences 22 - Humanities S - Other service 34 - Business & 31 - Social & 42 - Life science activities administration behavioral science 44 - Physical science (Reparation & Maintenance, 52 - Engineering & 72 - Health 54 - Manufacturing & Beauty Treatments, processing Pet Grooming etc) engineering trade 81 - Personal services 58 - Architecture & building 76 - Social services
COMPANY REPORT pg.31 Copyright: ThisThis documentdocument oror anyany partpart thereof, thereof, may may not not be be reproduced, reproduced, stored stored in ina aretrieval retrieval system system or ortransmitted transmitted in inany any form form or orby byany any means mea nswithout without the theexpress express prior pior written written consent consent of SarawakJobs.comof SarawakJobs. SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
FACTS & FINDINGS: 3 WHICH DEPARTMENTS ARE CURRENTLY HIRING? Accounting/ Finance Administration Customer Sales service Engineering Operations Business administration development/ Human Marketing resource
33% 31% 28% 26% 26% 21% 15% 14% 1st 2nd 3rd 4th 5th 6th 7th 8th
Logistic/ Warehouse / Communication Production Research & (Public Quality development relations) Information Corporate control Technology (IT) communication Design / Purchasing / Legal Supply chain management Community affairs 11% 9% 8% 7% 6% 4% 3% 2% 1% 9th 10th 11th 12th 13th 14th 15th 16th 17th
THAT ARE CURRENTLYTOP 3 DEPARTMENTS HIRING BASED ON PRIVATE SECTOR Business - Large Business - Medium Business - Small Business - Micro Rank (75+ staffs) (30- 75 staffs) (5-30 staffs) (1-5 staffs)
Accounting/ Administration / Accounting/ Finance / Customer service / Finance / 1st Engineering Sales
Accounting/ Finance / Administration Sales Accounting/ Finance nd Administration / 2 Sales / Engineering
Business Operations Administration / development/ administration / Customer service Marketing / Operations rd Sales 3 administration
COMPANY REPORT pg.32 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
FACTS & FINDINGS: 3 ARE COMPANY UTILISING NEW YES NO 55% 45%
Sarawak is striving towards a digital economy with its transformation plan in place. But are companies in Sarawak utilising new technologies and automation? More than (55%) responded that they are ready for the digital economy and are already using technology in their business strategies while (45%) are not embracing the new technologies.
Increasing cost of business 51% Diminishing profitability 9 BIGGEST CHALLENGES 1st and returns BUSINESSES FACE TODAY
37% Unproductive workers % Managing cash flow 2nd 6th 16 Maintaining reputation
Staff turnover Changes in technology % Recruiting the right talent 3rd 31 7th 15% Regulation and compliance
29% Increasing competition % Uncertainty (Customer 4th 8th 13 Trends, Market Trends etc)
Marketing and 5th 21% customer loyalty 9th 5% Cyber security
Findings & Analysis: Sarawak businesses, large or small, face a range of challenges especially in these rapidly changing times where the survivability of a company depends very much on how challenges are tackled head-on. 51% of Sarawakian companies surveyed agreed that the biggest challenge faced today is the increasing cost of business accompanied with diminishing profitability and returns. Sarawakian companies are also faced with Recruitment Challenges such as Unproductive workers (37%), Staff turnover and Recruiting the right talent (31%). These challenges are closely knitted and can impact company revenue. Take for instance, when employees are demotivated, businesses are losing money due to distracted unproductive employees and as the employee resigns, company incurs cost to curb with recruiting the right talent, and staff turnover. With more competition to seize market shares, 29% of Sarawakian companies felt the increasing competition while 21% are pressured to keep up with marketing trends and customer loyalty; and 16% compelled to maintain cash flow/reputation. Only 20% of Sarawakian companies surveyed faced challenges in new technology changes and cyber security. That said, it can be seen that more Sarawakian companies will gear towards automation to curb with labour costs.
COMPANY REPORT pg.33 Copyright: This document or any part thereof, may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the express prior written consent of SarawakJobs.com SARAWAK EMPLOYMENT REPORT 2019-2020 by SarawakJobs.com
FACTS & FINDINGS: 3 ARE COMPANY HIRING ONLINE OR OFFLINE? ONLINE 71% OFFLINE 29%
Job Sites Through 47% connections16%
Social Media 20% Newspaper 9%
keyword keyword
9 9
Career fairs Searh Engine Job Agency 2% 4% 2% Findings & Analysis: With ever-increasing competition among companies to find the best talent and the availability of internet technology, recruiting and hiring has changed significantly over the years and continues to evolve. According to our survey, 71% of Sarawakian employers are hiring online: 1 in every 2 company uses Jobsites (i.e. localised jobsite like SarawakJobs.com); 1 in 5 company uses social media; and 1 in 25 company via search engines. Remaining 29% of Sarawakian employers are hiring through offline methods: 1 in 6 company rely on connections such as referrals/networks and 1 in 10 company still uses the newspapers and 1 in 25 company via job agency or career fair.
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