Residents Create Magic This Christmas
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Residents’ and staff news from MOREINSTORE 18 Hi-tech Christmas magic Residents light up Highlands 22 IT innovation in care Technology enables person-centred care Residents create magic this Christmas DecemberDecember 2017 2017 / ISSUE / ISSUE 03 03 FROM THE CEO’S DESK will completely transform a tired space $240 million into the development into a much more modern, user-friendly of a retirement village on the prime and welcoming area, employing some north-facing site, giving Metlifecare savvy design techniques. the opportunity to create a premium retirement destination. Artist’s impression of the new café at Hibiscus Coast Village FixedRETIREMENT village fee LIVING for life - INDEPENDENT VILLAS - - INDEPENDENTRETIREMENT APARTMENTS LIVING - - -SERVICED INDEPENDENT APARTMENTS VILLAS - - - INDEPENDENT APARTMENTS - - SERVICED APARTMENTS - Metlifecare CEO Glen Sowry on the last months of 2017 MORE IN STORE MAGAZINE Last month saw the Resident Annual At the end of November, I was very Contents: General Meetings take place in every proud to open our newest care home at Page 3 village. These meetings are a very Somervale village in Mount Maunganui. From the CEO’s desk important fixture in the Metlifecare This 69-bed care home is designed Page 4 calendar – they are an opportunity in the homestead model, where up to News for residents to meet members of the 16 residents live in an area complete Page 6 Executive team as well as discuss village with shared lounge, full kitchen and A fresh approach matters with village management teams. dining room facilities where they can Page 8 Regrettably, I was unable to attend the entertain family and friends in a warm Big Hearted in AGMs this year as I was on study leave, and welcoming home-like environment. the community however, all the village AGMs were well This model has proven to be extremely Page 18 represented by our Executive team. Artist impression popular with our residents and staff Hi-tech Christmas magic Following the village AGMs, Resident at Greenwich Gardens on Auckland’s Page 20 North Shore, and I’m confident that Celebrating our annual Committee Chairs will gather in award winners Auckland in early December for their residents moving into Somervale will feel Page 22 annual conference, which Metlifecare right at home with our passionate team BRAND NEW FLOOR PLANS JUST RELEASED of caregivers, and the modern, bright Electronic health proudly supports. I feel it’s important record system to support this forum because scheme with plenty of green space and FOR PINESONG MANUKAU APARTMENTS excellent aspect. Page 24 while each Metlifecare village has Happenings its unique characteristics, residents Page 39 Artist’s impression of the new village value the fact they are part of a larger at Red Beach Compliments CALL TO VIEW 09 817 0464 ‘family’ of villages, and this gathering enables Chairs to retain ties with their counterparts, while discussing items Publisher PlusOne Creative that are important to each village and Editor Dominique Crikemans to the group. The Conference is also Cover Hi-tech Christmas an opportunity for the Chairs to hold tree at Highlands open and frank discussions with me and For all editorial enquiries, please contact members of my Executive team, which On the development front, we will start the editor at [email protected] I encourage and rather look forward to! construction of our new village in Red Metlifecare’s More in Store magazine As part of Metlifecare’s ongoing Beach in the coming months. We worked has a distribution of 7000 and is commitment to invest in our existing with Council and the local community available online at metlifecare.co.nz villages, and as part of our recently to develop a design that will essentially completed long-term maintenance become a village within a village – review, we have commenced a we envisage the new, contemporary PO Box 37463, Parnell programme to refresh and regenerate village will become a social hub of its surrounding community. Auckland 1151 communal areas in some of our more metlifecare.co.nz mature villages. One of the more exciting We also announced in late October the 0800 909 303 regeneration projects will reinvigorate conditional acquisition of a new waters- the café, dining and bar areas at edge site at Scott Point in the fast- Hibiscus Coast Village. Due to start in growing northwest Auckland suburb of the first half of 2018, and using our in- Hobsonville. We intend to invest around Artist impression house interior design capabilities, we /metlifecare Call Allan on 09 817 0464 PINESONG RAD2173 metlifecare.co.nz 66 Avonleigh Road, Titirangi02 03 metlifecare.co.nz MORE IN STORE NEWS DECEMBER 2017 Julie Garlick General Manager Prior to her time at SkyCity, Julie was General Manager of Marketing Marketing at The Warehouse and helped reshape that Metlifecare appoints iconic company into a stronger market position in the highly competitive retail sector. In the years preceding her time at The Warehouse, Julie also held senior marketing new executive team roles at a number of high profile New Zealand companies. With this very diverse range of marketing and senior executive experience, Julie is well placed to accelerate Metlifecare’s brand and market position in the retirement members village sector and to build off the innovative recent initiatives Richard Thomson joined Metlifecare such as Metlifecare’s partnership with Simon Gault. Richard Thomson Chief Financial as Chief Financial Officer in Officer September. Metlifecare is extremely pleased to have secured Richard’s executive talents for this critical role within the company. Richard brings outstanding technical corporate finance skills and experience, initially honed through a lengthy tenure at PwC, as well as investment banking experience gained from his time with JPMorgan. More recently, Richard has been in executive leadership roles Metlifecare acquires with Air New Zealand in both the corporate finance and commercial areas of the business where he has demonstrated strong financial, strategic and commercial expertise that will be immediately waterfront land in Auckland’s applicable and relevant to Metlifecare as the company focuses on its growth, innovation and commercial performance agenda. Hobsonville Point Richard has strong leadership skills and an outstanding track record in driving innovation in complex operational and Metlifecare Limited announced in October the northwest of Auckland is significantly underserved in commercially competitive environments involving significant asset conditional acquisition of a new waterfront site at Scott retirement and aged care services. “Our projections show investment. These same dynamics which Richard has contributed to Point, in the fast-growing northwest Auckland suburb of that, with the 75+ age demographic predicted to treble in strongly at Air New Zealand, are becoming increasingly important Hobsonville. size over the next 20 years, there will be strong and on- in the retirement village sector and Richard will bring a depth of going demand. We are also confident that the premium experience to the Metlifecare executive team which we look forward Chief Executive Glen Sowry said the company intended village design and residential living experience offered to sharing. to invest around $240 million into the development of a by Metlifecare will ensure that the new village is highly retirement village on the Clark Road site. “We are excited competitive and sought-after.” about securing this prime, north-facing, waters-edge site which gives us the opportunity to create a premium The proposed village is likely to comprise approximately Metlifecare appointed Julie Garlick to the position of General retirement destination.” 300 independent living and care units; including one- Manager Marketing in October. level coastal villas, two and three level apartments and a Mr Sowry said the new village would help meet the homestead model care home. The project is expected to needs of an aging population in one of Auckland’s fastest- deliver positive economic returns for the company. Mr Julie is an extremely experienced senior marketing executive with a broad and diverse set of skills that will ensure growing areas. “Hobsonville Point has become a very Sowry said the conditions – which include obtaining a Metlifecare is well positioned to continue lifting its tempo and performance in an increasingly competitive retirement desirable neighbourhood due to its accessibility, amenity resource consent for the proposed framework plan – are village and aged care market. and the quality of life that it offers its residents who can expected to be satisfied in the first quarter of 2018. combine urban living with a waters-edge location. People Most recently Julie was the General Manager Marketing at SkyCity Auckland where she oversaw a transformation in of all ages and stages, and from across Auckland, are The new site will take Metlifecare’s total number of sites the way SkyCity positioned itself into an entertainment, dining and accommodation leader. In her role at SkyCity, Julie and choosing to live in Hobsonville and this applies equally to to 28, of which 18 are in the Auckland region. Metlifecare is her team won many industry awards for marketing innovation and effectiveness. These skills will be directly transferable older residents.” on track to deliver more than 250 new retirement units and to Metlifecare as the company looks to increase focus on enhancing the customer experience as a source of competitive care beds in the year to 30 June 2018. differentiation and also looking at how it leverages digital environments to extend its reach and profile in the market. Mr Sowry noted that while a number of other retirement living options were also being developed in the area, the 04 05 metlifecare.co.nz MORE IN STORE NEWS DECEMBER 2017 New care home brings fresh approach to elder care in the Bay of Plenty Metlifecare has just opened its newest care home. Tauranga Mayor Greg Brownless and Metlifecare CEO Glen Sowry The revolutionary design of the care home at Somervale officially open Somervale’s new care home.