Service Guide fedex.com/serviceguide January 6, 2020 Updated September 28, 2020

Services Rates Terms

Index CONTENTS SERVICES RATES TERMS INDEX

Contents This book includes an overview of FedEx® services; FedEx Express and FedEx Ground standard list rates effective January 6, 2020, for U.S., U.S. export and U.S. import services; FedEx One Rate® pricing for FedEx Express® U.S. services; FedEx Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay® City Tariff. This information, along with U.S. retail rates1 and the service information at fedex.com/serviceguide, constitutes the FedEx Service Guide. The FedEx Express Terms and Conditions, the FedEx Ground Tariff, the FedEx SameDay City Tariff, as applicable, and rates in this book and at fedex.com/serviceguide make up the contract of carriage under which your shipments are transported, unless modified under a separate agreement.

Overview of Services 2–20 Standard List Rate, Surcharge and Fee Changes 23 How to Calculate Your Rate 24 Zone Charts 25 International Express Package 25–27 International Express Freight 28 Canada 29 U.S. Express Package Rates 30 Zones 2–8 30–50 To Alaska and Hawaii 51–53 From Alaska and Hawaii 54–55 Within Hawaii 56 Multiweight 57–58 FedEx SameDay® and FedEx SameDay® Freight 59–60 FedEx SameDay City Rates 61–63 FedEx One Rate 64 U.S. Express Freight Rates 65 International Express Package Rates 66 U.S. Export 66–82 Multiweight, U.S. Export 83 U.S. Import 84–98 Multiweight, U.S. Import 99 FedEx® International Next Flight, U.S. Export 100–101 FedEx International Next Flight, U.S. Import 102–103 International Express Freight Rates 104 U.S. Export 104 U.S. Import 105 FedEx International Premium® Zones and Rates 106 FedEx Ground and FedEx Home Delivery® Rates 107 Zones 2–8 107–109 Alaska and Hawaii 110–112 Canada 113 Fees and Other Shipping Information 114–130 Terms 131 FedEx Express Terms and Conditions 133–164 FedEx Ground Tariff 165–182 FedEx SameDay City Tariff 183–194 Index 195–202

1 For FedEx® Retail Rates, go to fedex.com/ratefinder and select the Rate Tools tab.

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U.S. Package Shipping Details at fedex.com/uspackages

SAME-DAY DELIVERY EXPLORE FEDEX FedEx SameDay® FedEx SameDay® City PACKAGING. Door-to-door delivery in just hours Cross-city, door-to-door delivery in just hours between See p. 16 for the packaging select ZIP codes options we offer for your FedEx Available 365 days a year throughout all 50 states Express® U.S. and international Available within select U.S. metro areas Go to fedexsameday.com or call 1.800.399.5999 to package shipments. For all request pickup Request our contract-only FedEx SameDay City Route FedEx Express packaging, service for shipments that follow a regularly scheduled Government-issued photo ID required at pickup for all contents should be compatible route with multiple stops FedEx SameDay services with the container and packed For more information, go to fedex.com/uspackages securely. Contents that distort and select Same-Day Delivery, then FedEx SameDay City the shape or size of the package may impact rating. Go to fedex.com/samedaycity or call 1.800.399.5999 to see if we serve your city and to request pickup

NEXT-BUSINESS-DAY DELIVERY

FedEx Priority FedEx Standard FULFILL ONLINE FedEx First Overnight® Overnight® Overnight® ORDERS FAST. Most online orders are placed Delivery first thing the next- Next-business-day delivery by Delivery the next business day late in the day. With FedEx business-day morning by 8, 8:30, 10:30 a.m. to most businesses and in the afternoon by 4:30 p.m. (by 8 Extra Hours,™ you can offer 9 or 9:30 a.m. to most areas and by noon, 4:30 p.m. or 5 p.m. to p.m. to residences) customers in your local area by 10 a.m., 11 a.m. or 2 p.m. to residences and some rural areas Available to most ZIP codes in the next-day delivery for their extended areas Delivery in 2 business days for U.S. (Hawaii outbound only) orders to gain a competitive Available to most ZIP codes in the certain shipments to and from edge. We provide a late pickup Saturday pickup available for an U.S. Alaska and Hawaii at qualified locations combined additional charge ® Saturday pickup and delivery Available to all ZIP codes in the U.S. with next-day FedEx Express available for an additional charge. local delivery. See p. 12. Saturday pickup and delivery Go to fedex.com and select available for an additional charge Shipping Rates & Delivery Times from the Shipping tab to confirm whether Saturday service is available for your location

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U.S. Package Shipping Details at fedex.com/uspackages

2- OR 3-BUSINESS-DAY DELIVERY

FedEx 2Day® A.M. FedEx 2Day® FedEx Express Saver®

Second-business-day delivery by Second-business-day delivery by Third-business-day delivery by 10:30 a.m. to businesses and by 4:30 p.m. to most areas (by 8 p.m. 4:30 p.m. to most areas (by 8 p.m. noon to residences and rural areas to residences) to residences) CHOOSE HOW FAST Available to most ZIP codes in the Delivery in 3 business days for Available to most ZIP codes in the YOUR SHIPMENT U.S. (Hawaii outbound only) certain shipments to Alaska contiguous U.S.; not available in NEEDS TO GET and Hawaii Alaska and Hawaii THERE. Available to most ZIP codes in the Count on us for the delivery U.S. except intra-Hawaii and on-time reliability you need. Most of the FedEx Express® and FedEx Ground® services on BUSINESS DELIVERY VIA GROUND pp. 2–10 are backed by a money- back guarantee.2

FedEx Ground®

Day-definite delivery in 1–5 business days (3–7 business days to and from Alaska and Hawaii) based on distance to destination Delivery by end of business day Available to every business address in all 50 states (inbound-only service REACH MANY for certain remote locations in Alaska and Hawaii) CUSTOMERS 7 DAYS FedEx Ground Multiweight® rating can help you save money on A WEEK WITH FEDEX multiple-piece shipments weighing 200 lbs. or more. Ask your FedEx ® account executive if you qualify HOME DELIVERY . Customers shop online 24/7 and expect fast delivery. You can meet those expectations RESIDENTIAL DELIVERY VIA GROUND and earn customer loyalty by providing delivery to their homes throughout the week ® ® FedEx Home Delivery FedEx SmartPost — including most residences on Saturdays and Sundays.1 Day-definite residential delivery in 1–5 business days For shipping low-weight packages to residences; It’s available within the U.S. (3–7 business days to and from Alaska and Hawaii) P.O. boxes; and APO, FPO and DPO destinations for packages up to 150 lbs. based on distance to destination Delivery typically in 2–7 business days based on Delivery by end of day distance to destination (longer time-in-transit outside the contiguous 48 states) Available to every U.S. residential address Mon.–Fri., and to most on Sat. and Sun.1 We route packages to a FedEx Ground or U.S. Post Office™ facility for final delivery Packages up to 150 lbs. Packages up to 70 lbs. Options for appointment and evening delivery requirements1 Contract-only service; contact your FedEx account executive for more information For more information, go to fedex.com/homedelivery

1 Standard Saturday and Sunday delivery and FedEx Home Delivery convenient delivery options are not available to all areas. Saturday and Sunday delivery are available for packages with a scheduled transit time of 1, 2 or 3 business days. For more information on transit times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab, or contact your FedEx account executive. 2 See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. The FedEx Money-Back Guarantee does not apply to FedEx SmartPost shipments. Post Office is a trademark of the U.S. Postal Service (USPS). 3 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Alaska and Hawaii Shipping Details at fedex.com/en-us/service-guide/us-packages.html#AK-HI-shipping-information

ALASKA To obtain offshore rate quotes, email [email protected] or call 1.800.351.5187, option 4. REACH ALASKA AND HAWAII WITH EASE. Zone pricing Exceptions Check the Terms section of the Service Guide for specific terms Refer to the following pages: Delivery times are extended by 2–5 days (based on and conditions for shipping to location), packages are delivered by a third-party U.S. Express Package Rates and from Alaska and Hawaii. carrier, tracking information might be delayed, And get more information and • To Alaska: pp. 51–53 shipments of alcohol are prohibited and pickup/ resources at fedex.com/en-us/ outbound service is not available to the Alaska ZIP • From Alaska: pp. 54–55 codes found at fedex.com/content/dam/fedex/ service-guide/us-packages. html#AK-HI-shipping- FedEx Ground and FedEx Home Delivery® Rates us-united-states/services/DAS_Contiguous_ Extended_Alaska_Hawaii_2020.pdf information. • Alaska: pp. 110–112

Surcharges Dangerous goods/hazardous materials

For delivery area surcharge information, go to p. 120 Get information on Alaska dangerous goods and hazardous materials shipping at fedex.com/en-us/ Get more information on Alaska-specific surcharges at service-guide/us-packages.html#AK-HI-shipping- fedex.com/content/dam/fedex/us-united-states/ information services/DAS_Contiguous_Extended_Alaska_ Hawaii_2020.pdf

HAWAII To obtain offshore rate quotes, email [email protected] or call 1.800.351.5187, option 4.

Zone pricing Exceptions

Refer to the following pages: ZIP code 96742: Delivery times are extended by 2–3 days, with delivery by a cartage agent; there is an U.S. Express Package Rates additional delivery area surcharge; and dangerous • To Hawaii: pp. 51–53 goods shipments are not available • From Hawaii: pp. 54–55 Hana Highway and Lánai Island: FedEx Ground delivers one day a week; FedEx Express delivers Monday–Friday; • Within Hawaii: p. 56 delivery area surcharge does not apply FedEx Ground and FedEx Home Delivery Rates Lánai Island and Moloka’i Island: There is no FedEx • Hawaii: pp. 110–112 Ground® outbound service; outbound shipments must be through FedEx Express

Surcharges Dangerous goods/hazardous materials

For delivery area surcharge information, go to p. 119 Get information on Hawaii dangerous goods and hazardous materials shipping at fedex.com/en-us/ Get more information on Hawaii-specific surcharges at service-guide/us-packages.html#AK-HI-shipping- fedex.com/content/dam/fedex/us-united-states/ information services/DAS_Contiguous_Extended_Alaska_ Hawaii_2020.pdf

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International Package Shipping Details at fedex.com/internationalpackages

FASTEST-POSSIBLE FEDEX DELIVERY

FedEx® International Next Flight FedEx International First®

Delivery in just hours, depending on flight availability Delivery in 1, 2 or 3 business days to select postal codes in more than 20 key global markets To major cities in more than 220 countries and territories Delivery by 10 a.m. in 1 business day to Canada and by 11 a.m. in 1 business day to Mexico (2 business Available 24 hours a day, 365 days a year days for nondocument shipments to Mexico) For packages up to 2,200 lbs. (more with prior approval) Inbound delivery to select U.S. ZIP codes by 8, 8:30, Call 1.800.974.7333 to request pickup 9 or 9:30 a.m. to most areas SHIP UP TO 150 LBS. Government-issued photo ID required at pickup. Go to fedex.com/internationalpackages and You can ship envelopes and The courier will provide a specialized air waybill select FedEx International First for more information packages up to 150 lbs. using most FedEx Express® and FedEx Ground® U.S. and international package services. Some DELIVERY IN 1, 2 OR 3 BUSINESS DAYS exceptions apply, so go to fedex.com/packageshipments

® and select a service to confirm FedEx International Priority weight limitations and package size requirements. Delivery typically in 1, 2 or 3 business days to more than 220 countries and territories Reach major cities in Canada and Mexico typically in 1 business day Reach major cities in Europe and Asia by noon typically in 2 business days U.S.-inbound delivery by 10:30 a.m. to businesses in most areas and by noon, 4:30 p.m. or 5 p.m. to residences and businesses in some rural areas Ship until close of business from Western Europe to major East Coast markets in the U.S. for delivery by 4:30 p.m. the next business day See pp. 25–27 for countries and territories served by FedEx International GO ONLINE TO Priority and other FedEx Express international package services GET QUOTES. For rate and transit time quotes, go to fedex.com and select Shipping Rates & Delivery Times FLAT-RATE INTERNATIONAL SHIPPING from the Shipping tab. You can also get a quote using the ® ® ® FedEx Mobile app on your FedEx 10kg Box and FedEx 25kg Box phone. See p. 19 for more information on FedEx Mobile. An easy, economical way to ship internationally. Pay a flat rate (based on destination) when you ship up to 22 lbs. in the FedEx 10kg Box and up to 56 lbs. in the FedEx 25kg Box Delivery via FedEx International Priority typically in 1, 2 or 3 business days to more than 220 countries and territories Order these boxes at fedex.com or call 1.800.GoFedEx 1.800.463.3339 (say “order shipping supplies”)

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International Package Shipping Details at fedex.com/internationalpackages

DELIVERY WITHIN 5 BUSINESS DAYS

FedEx International Economy®

Cost-effective delivery typically in 2–5 business days to more than 215 countries and territories Delivery in 2 or 3 business days to key markets such as Canada, Mexico and Puerto Rico U.S.-inbound delivery from more than 90 countries and territories

GROUND DELIVERY TO CANADA SIMPLIFY YOUR FedEx International Ground® SUPPLY CHAIN. Economical day-definite ground delivery to Canada typically in Streamline your global shipping 2–7 business days based on distance to destination with our direct-distribution solutions for international Delivery by end of business day package and freight shipments. FedEx Ground Multiweight rating can help you save money on See p. 10 for details. multiple-piece shipments weighing 150 lbs. or more. Ask your FedEx account executive if you qualify Customs clearance is included through our brokerage-inclusive service (a fee applies). Ask your FedEx account executive how this service can simplify payment of duties and taxes assessed in Canada

INTERNATIONAL MAIL DELIVERY

FedEx International MailService®

Fully customizable solution for mailing low-value, low-weight items such as apparel, books, brochures, catalogs and CDs FedEx or our designee sorts and stamps each piece, then tenders the shipment to the postal service in the destination country for delivery Delivery in 4–7 (Premium) or 7–11 (Standard) business days from pickup to hand-off to the destination country postal service Go to fedex.com/us/fims for details Contract-only service; contact your FedEx account executive for more information

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U.S. Freight Shipping Details at fedex.com/usfreight

URGENT DELIVERY

FedEx SameDay® Freight CREATE YOUR For your most urgent freight shipments SHIPMENT. Delivery in just hours for shipments of 151 lbs. or more composed of Go to fedex.com and select Ship multiple packages or palletized freight or call 1.800.332.0807 to ship via Available 365 days a year throughout all 50 states FedEx First Overnight Freight, Go to fedexsameday.com or call 1.800.399.5999 to request pickup FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight.

DELIVERY IN 1, 2 OR 3 BUSINESS DAYS

FedEx First FedEx 1Day® Freight FedEx 2Day® Freight FedEx 3Day® Freight Overnight® Freight

Next-business-day morning Next-business-day delivery by Second-business-day delivery by Third-business-day delivery by delivery for critical palletized 10:30 a.m. or noon to most noon to most locations 3 p.m. to most locations freight locations Available throughout all 50 states Available throughout all states Delivery by 9 or 10:30 a.m. to most Available throughout all 50 states (Hawaii service is to and from the except Alaska and Hawaii primary service area ZIP codes (Hawaii service is to and from the island of Oahu only) Saturday pickup available in many island of Oahu only) Available throughout all 50 states Saturday pickup and delivery major markets for an additional Saturday pickup and delivery available in many major markets charge Saturday pickup and delivery available in many major markets for an additional charge available in many major markets for an additional charge for an additional charge Advance confirmation required Advance confirmation required

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U.S. Freight Shipping Details at fedex.com/usfreight

LESS-THAN-TRUCKLOAD (LTL) FREIGHT DELIVERY SIMPLIFY LTL FedEx Freight® (U.S. and international) FREIGHT SHIPPING. Value-added delivery of LTL freight, palletized or nonpalletized The FedEx Freight box makes transporting LTL freight shipments One streamlined network with two reliable shipping services: Choose easy. It helps protect your ® ® FedEx Freight Priority when speed is critical or FedEx Freight Economy shipments and provides you when you can trade time for savings with a simple, predictable A.M. Delivery1 and Close of Business Delivery options available for an flat rate3 — and no freight additional charge when you want delivery by a scheduled time classification is required. No-fee money-back guarantee2 offered for FedEx Freight Priority shipments The box is available in two (for customers on our standard rate tariff) convenient sizes for shipments weighing less than 1,200 lbs. All-points coverage throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico, Canada and Mexico within the contiguous U.S. Go to fedex.com/freightbox For more information, go to fedex.com/usfreight or call 1.866.393.4585 for more information.

CRITICAL DEADLINES AND SPECIALTY SHIPMENTS

FedEx Custom Critical® (U.S. and international)

Same-day or next-business-day delivery of your most challenging shipments, from specialty freight to shipments on critical deadlines SAVE ON Services include Surface Expedite® solutions throughout North America MULTIPLE-PIECE (no size or weight restrictions) and global air solutions, plus services for SHIPMENTS. delicate, high-security or temperature-sensitive freight With our FedEx Express Available 365 days a year Multiweight® rating, qualifying For more information, go to customcritical.fedex.com or call shipments weighing 100 lbs. 1.800.762.3787 or more (200 lbs. or more for FedEx Express Saver) are rated on both a per-package and a total-shipment-weight USE OF AN ENTIRE AIRCRAFT basis; you pay the lower rate. International shipments are rated on a total-shipment-weight basis. FedEx® Charters

Charter an entire FedEx aircraft for special shipments You choose the origin and destination airports, with airport-to-airport service available in the U.S. and internationally For more information, go to fedex.com/charters or email [email protected]

1 A.M. Delivery is not available to all locations. To check destination eligibility, go to fedex.com/amfreight. 2 All FedEx Freight services are subject to the terms and conditions of the FXF 100 Series Rules Tariff. 3 Flat rates based on zone pricing. Find rates and zone information at fedex.com/freightbox.

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International Freight Shipping Details at fedex.com/internationalfreight

DELIVERY IN 1, 2 OR 3 BUSINESS DAYS

FedEx International Priority® Freight

Delivery typically in 1, 2 or 3 business days to more than 130 countries and territories U.S.-inbound delivery by 10:30 a.m. or noon to many locations Pickup and delivery options at your door or the airport Advance confirmation required To use this service, select Ship at fedex.com or call 1.800.332.0807 See p. 29 for countries and territories served by FedEx International Priority Freight and FedEx International Economy® Freight

DELIVERY IN 5 BUSINESS DAYS SHIP 151 LBS. OR MORE. FedEx International Economy® Freight FedEx Express® Freight services accept pallets weighing 151 lbs. Delivery typically within 5 business days to more than 130 countries or more, most with no limit on and territories total shipment weight. Some exceptions apply, and prior Delivery in 2 or 3 business days to key markets such as Canada, Mexico approval may be required. Go to and Puerto Rico fedex.com/freightshipments U.S.-inbound delivery from more than 50 countries and territories and select a service to confirm Advance confirmation required weight limitations and pallet size requirements. To use this service, select Ship at fedex.com or call 1.800.332.0807

RELIABLE AIR CARGO SERVICES

® ® FedEx International Express Freight and FedEx International Premium SM FedEx International Airport-to-Airport

Delivery typically in 1, 2 or 3 business days for high-priority controlled Airport-to-airport delivery typically in 2 or 3 business days via FedEx export shipments and dangerous goods International Express Freight and typically in 3–5 business days via FedEx International Airport-to-Airport Available to more than 30 countries and territories (see p. 106) To use these services, complete the FedEx IATA (023) Air Waybill or the Pickup available in the U.S. for an additional charge IATA Neutral Air Waybill To use this service, complete the FedEx IATA (023) Air Waybill or the For more information, including rates, call FedEx Express Freight Customer IATA Neutral Air Waybill Service at 1.877.398.5851 Advance confirmation required: Call 1.877.398.5851

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International Freight Shipping Details at fedex.com/internationalfreight

AIR AND OCEAN FREIGHT FORWARDING

® FedEx Trade Networks (U.S. and international) GET GLOBAL

End-to-end global shipping solutions that help with the complexities of INFORMATION. international trade For country profiles, regulatory updates, help with preparing Air freight forwarding solutions connect you to global markets with export documentation and flexible delivery times to optimize your global trade other key international FedEx International Direct Economy OceanSM: Flexible ocean freight shipping information, go to forwarding between major worldwide destinations fedex.com/gtm to access FedEx International Direct Priority OceanSM: Reliable ocean delivery FedEx® Global Trade Manager. solution to the contiguous U.S. from select locations in Asia and Europe To speak with a FedEx International Customer For more information, go to ftn.fedex.com or call 1.800.249.2953 Service representative, call 1.800.GoFedEx 1.800.463.3339 and say “international services.” DISTRIBUTION SERVICES

® FedEx International Priority DirectDistribution and SM FedEx International Economy DirectDistribution FedEx International Priority DirectDistribution® Freight

Shipments clear customs as one consolidated entry, then are delivered Shipments clear customs as one consolidated entry, then are delivered to individual recipients in the destination country to individual recipients in the destination country Available between more than 65 countries Available from Asia-Pacific and Latin America countries to more than 55 countries Ship packages or palletized freight (package-only shipments destined to multiple European Union countries can be cleared as a single entry) Ship packages or palletized freight Delivery typically in 1–4 business days Delivery typically in 4–7 business days

FedEx® International DirectDistribution: Surface FedEx International DirectDistribution: Air and ocean

Shipments from U.S., Canada and Mexico origins are individually labeled Shipments are consolidated at manufacturing points in Asia, Europe and and consolidated, then transported via FedEx Express, FedEx Ground or select Latin America locations, then transported by plane or ship to the FedEx Freight to the U.S. and Canada for delivery to individual recipients U.S. and Canada for delivery to individual recipients

Choose these solutions for seamless, door-to-door delivery across borders. Contact your FedEx account executive for more information on services and rates

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Return Shipping Solutions Details at fedex.com/returnsolutions

RETURN LABELS

FedEx Print Return Label and FedEx Print Return Label and FedEx Express® Billable Stamps FedEx Email Return Label FedEx Email Return Label and FedEx Ground® Package (FedEx Express and FedEx Ground) (FedEx SmartPost) Returns Program

Create return shipping labels on your computer Create return shipping labels on your computer Manage returns by specifying a delivery or shipping system. Then simply print and or shipping system. Then simply print and service in advance for FedEx to preprint on provide the label to your customer or send it provide the label to your customer or send it your return labels via email via email Provide the preprinted return label to your For international returns, you can create customs You also can allow customers to create and print customer, who can apply it as needed documentation in addition to the return label. return labels directly from your website to be Your customers can drop off their return You also can choose to make email return labels used as needed packages at FedEx locations or use a FedEx and customs documents editable, if contents Your customers can drop off their return pickup to give their packages to us change from the original outbound shipment packages with the USPS as well as at staffed You also can allow customers to create and FedEx locations print return labels directly from your website Contract-only service that’s ideal for high-volume, to be used as needed low-weight residential returns; contact your Your customers can drop off their return FedEx account executive for information packages at FedEx locations or use a FedEx pickup to give their packages to us

RETURN TAGS

FedEx ExpressTag® and FedEx Ground® Call Tag

Two easy ways for your customers to return packages You specify the pickup location and FedEx provides the return shipping MANAGE GLOBAL label to your customer at pickup RETURNS. Your customer simply needs to have the package ready for pickup when Make return shipping easy we arrive for you and your international customers with FedEx® Global Returns. You create the return label and applicable customs documents for your customer and designate an international package or freight service for the return shipment. Plus, you can provide editing capabilities so your customers can update key information such as quantity and weight. For details, go to fedex.com/us/global-returns.

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Special Options Details at fedex.com/options

DELIVERY OPTIONS

FedEx Home Delivery FedEx Delivery FedEx® Delivery Hold at Location convenient delivery Manager® Signature Options options

Convenience and flexibility for Options when you need a Have your eligible FedEx Express When recipients have special deliveries to your home signature upon delivery: or FedEx Ground shipment held delivery needs Indirect Signature Required, for pickup at a participating FedEx Find out about upcoming deliveries; FedEx Date Certain Home Delivery®: Direct Signature Required or location get proactive status updates; or Request delivery on a specific date Adult Signature Required select delivery options such as a Select this option when you you select, Mon.–Sat. (provided preferred date, time, or date and In the U.S. and Canada, Indirect prepare the shipment or request the selected date is not before the time combination Signature Required is available that the shipment be held at our standard delivery date and is within for residential shipments only location once it’s on its way 14 days from the pickup date) Request delivery to another address in your neighborhood For more information, go to To find locations where this FedEx Evening Home Delivery®: or across the U.S., or have your fedex.com/options, choose option is available, go to Request delivery between 5 and packages held for pickup at a Pickup and Delivery and then select fedex.com/locate and enter 8 p.m. on the scheduled date FedEx location FedEx Delivery Signature Options an address, then select “Hold of delivery at location” from the More Go to fedex.com/delivery or FedEx Appointment Home Delivery®: drop-down menu download the FedEx® Mobile app We contact the recipient in advance to sign up to arrange delivery on a specific date and by a scheduled time Terms, conditions and some fees may apply

PICKUP OPTIONS

Pickup at your location FedEx Extra Hours™

Go to fedex.com/pickup to schedule a one-time pickup For qualified shippers: Make online ordering easy at your location for FedEx Express, FedEx Ground and and convenient for local customers with FedEx FedEx Express Freight shipments. You also can view, edit Extra Hours, which allows you to provide time- or cancel your pickups, and create email notifications to definite, next-day local fulfillment of customer GET INFORMATION keep recipients informed about the shipment orders even when they’re placed late in the day AT YOUR DOOR. You also can schedule a pickup by calling 1.800.GoFedEx We provide a late pickup at your location, If you’re away when we stop by 1.800.463.3339 (say “schedule a pickup”) then next-day FedEx Express delivery to eligible your location, we’ll leave a door ZIP codes in your local area; available within FedEx will only pick up shipments billed to a FedEx tag that provides the key details 114 U.S. metro areas account number. Shipments paid for by cash, check or you need about your package credit card must be taken to a staffed shipping location Go to fedex.com/en-us/service-guide/ pickup or delivery. With the (a government-issued photo ID is required) pickup-delivery.html and select Pickup Options, FedEx® Mobile app you can then FedEx Extra Hours, for more information Contact your FedEx account executive or call scan the barcode on the door 1.800.GoFedEx 1.800.463.3339 to see if you qualify Contract-only service; contact your FedEx account tag to sign for your package, for a regular scheduled pickup or a FedEx Ground® executive for details or request to have it redirected. Automated Pickup

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Special Options Details at fedex.com/options

SATURDAY SERVICE PROOF OF DELIVERY

Delivery or pickup on a Saturday FedEx Signature Proof of Delivery

Package delivery or pickup on a Saturday is available in most Request an image of your recipient’s signature by selecting All Tracking U.S. cities and in select international locations Services from the Tracking tab at fedex.com, then Obtain Proof of Delivery To check availability, select Shipping Rates & Delivery Times from the Available for FedEx Express, FedEx Ground and FedEx Freight shipments Shipping tab at fedex.com

COLLECT-ON-DELIVERY PAYMENT

FedEx® Collect on FedEx Ground® Electronic FedEx Ground® C.O.D. Delivery (C.O.D.) C.O.D. (E.C.O.D.)

We collect payment from your Three payment-collection options: Direct deposit of your C.O.D. recipient and return payment Currency C.O.D., guaranteed funds payment to you the next business day C.O.D. or regular C.O.D. We deposit the payment in (where available; otherwise via your bank account within 24 or FedEx 2Day) 48 hours after delivery, whichever Available with most FedEx you choose Express U.S. services

INDUSTRY SOLUTIONS

Solutions for specialized shipments

Go to fedex.com/options and select Industry Solutions for information on FedEx® solutions for special shipping needs, including: • Distribution and order handling services for critical, time-sensitive parts through FedEx Supply Chain • Solutions for the aerospace and healthcare industries, such as temperature-control services and enhanced shipment monitoring

SPECIAL HANDLING SERVICES

FedEx International Broker Select® FedEx International Controlled Export

Select a customs broker other than FedEx to clear Customs-cleared, door-to-door delivery in 1, 2 or 3 a shipment business days for controlled U.S. exports Just provide broker contact information on your Choose this option for certain in-bond shipments documentation and goods moving under a U.S. Drug Enforcement Administration permit or U.S. State Department license

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Dangerous Goods and Hazardous Materials Details at fedex.com/dangerousgoods and fedex.com/hazardousmaterials

DELIVERY SOLUTIONS FOR SHIPMENTS SHIP LITHIUM THAT CONTAIN DANGEROUS GOODS BATTERIES SAFELY. If you ship lithium batteries Dangerous goods (FedEx Express) via FedEx Express, please note that to help ensure safe transport, batteries classified Reliable delivery and support when your U.S. or international shipments as UN 3090 or UN 3480 must contain dangerous goods be tendered to us as fully fedex.com/dangerousgoods contains shipping checklists, job aids regulated dangerous goods, and other resources to help you prepare your shipments with a Shipper’s Declaration We offer seminars that provide you with the government-required training for Dangerous Goods and all you need to tender dangerous goods shipments to us. Go to fedex.com/ required dangerous goods dangerousgoods and select Get Training for more information marking and labeling. For To speak with a dangerous goods shipping professional, call more information on shipping 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” lithium batteries, go to (outside the U.S. call 1.901.375.6806) fedex.com/dangerousgoods and select How to Ship.

DELIVERY SOLUTIONS FOR SHIPMENTS THAT CONTAIN HAZARDOUS MATERIALS

Hazardous materials (FedEx Ground) SHIP DANGEROUS Safe, reliable delivery when your shipments contain hazardous materials GOODS AND fedex.com/hazardousmaterials provides sample forms, examples of HAZARDOUS completed packaging, details on accepted and prohibited materials, and other helpful information MATERIALS. Dangerous goods shipments Our Ship Safe. Ship Smart. online training covers U.S. Department (FedEx Express) can be dropped of Transportation regulations and shipping practices that are required when shipping hazardous materials via FedEx Ground. Go to off at select, staffed FedEx ® shipsafeshipsmart.com for more information on the courses we offer, Ship Center locations or you including general training and instruction on how to safely ship batteries can arrange for pickup. Go to fedex.com/locate to find a To speak with a hazardous materials shipping professional, call FedEx Ship Center location near 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials” you that accepts dangerous You must complete an approval process to ship hazardous materials goods shipments or go to via FedEx Ground. Contact your FedEx account executive for help with fedex.com/pickup to arrange this process for pickup. Hazardous materials When shipping dry ice packages via FedEx Ground beginning shipments (FedEx Ground) cannot April 20, 2020, the following must be adhered to: be dropped off for shipment, • Shippers offering dry ice must notify the driver at pickup and must be picked up. Go to fedex.com/pickup to arrange • Packages must be marked that they contain dry ice; see label examples for pickup of your hazardous in the Marking and Labeling section at https://www.fedex.com/en-us/ materials shipment. service-guide/hazardous-materials/how-to-ship.html • The dry ice option in automation must be utilized for shipments containing dry ice

14 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Packing Resources and Supplies Details at fedex.com/packaging and fedex.com/packagingfreight

TIPS TO PACK LIKE A PRO

FedEx Express and FedEx Ground shipments FedEx Freight shipments

A new box is recommended. If you’re reusing one, make sure there are Skids may be palletized or non-palletized, weigh up to 20,000 lbs., and no holes, tears or corner dents, and that flaps are intact. Remove or mark measure up to 21 feet in length through old labels Use proper cushioning, blocking, bracing, banding, stretchwrapping, and Place 3 inches of cushioning — packing peanuts, air cellular cushioning, standard wood or plastic pallets corrugated fiberboard, foam pads or molded plastic — on the bottom, Use descriptive labels (see p. 16 for details on our label library). Complete top and sides. Put a copy of the label inside the package the Bill of Lading with an accurate piece count and description Apply at least three strips of packing tape 2 inches or wider (no duct or Go to fedex.com/packagingfreight and select Freight Packaging Tips masking tape) evenly across all flaps and seams, top and bottom for more information on how to pack items such as bags, cartons, crates, Secure your label or pouch on the package’s largest surface away from drums, engines and pipes folds or seams. If you’re using a pouch, be sure to reseal it after inserting the shipping label

DOWNLOADABLE PACKAGING GUIDES

Get the guides

From general guidelines to strategies for packing flowers and plants, perishables, and other frequently shipped items, our packaging guides WATCH VIDEOS have the information you need. The guides cover: ON HOW TO PACK. • General guidelines • Computers Go to fedex.com/packaging, • Freight guidelines • Dangerous goods then select How to Pack for videos that will help you polish • Auto and mechanical parts • Flowers and plants your packing techniques. You’ll • Batteries • Perishable shipments get information on how to pack, seal and label your shipments; • Clinical samples • UN 3373 shipments best packing practices for To download packaging guides, go to fedex.com/packaging and computers; and simple steps select Get the Guides you can take to properly package framed artwork.

PACKING AND PACKAGE-DESIGN RESOURCES

Ask our pros

Bring your items to the nearest FedEx Office location and let us pack them for you. To find a location, go to fedex.com/locate Improve your packaging strategies with help from the pros at FedEx Packaging Services, who offer a variety of design, testing and engineering information services, including on-site support from our nationwide team of field packaging engineers. To download guides and applications and get contact information, go to fedex.com/packaging and select Testing and Design

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Packing Resources and Supplies Details at fedex.com/packaging and fedex.com/packagingfreight

PACKAGING FOR FEDEX EXPRESS SHIPMENTS

Envelopes Paks Boxes

For letter-size and legal-size Tear-resistant and Sturdy boxes in a variety of sizes GET BOXES documents water-resistant packaging AND SUPPLIES. When you’re ready to pack, we have corrugated boxes, tape, padded mailers and other supplies, plus specialty boxes for: • Tablet and laptop computers • Other small electronics such as cellphones • Golf clubs and golf bags • Luggage and framed art Purchase these supplies at Clinical paks and boxes FedEx Office and FedEx Ship Center locations. Availability varies by location. Go to fedex.com/packandship for a complete list of options.

Use these packaging options for FedEx Express shipments only. Any other use is prohibited. Go to SHIP MORE fedex.com/packaging and select FedEx Express Supplies for more FedEx Express packaging options SUSTAINABLY. and package-acceptance information All FedEx packaging is recyclable and 49 percent is made from recycled content. See how FEDEX FREIGHT LABELS FedEx connects the world in responsible and resourceful ways FedEx Freight shipping labels at environment.fedex.com.

Using descriptive labels helps you identify your FedEx Freight shipments and their special handling needs. These labels are provided for your convenience only. FedEx has no liability for its failure to honor or follow any information or special handling instructions contained on a shipping label. To access our library of printable shipping labels, including the examples shown above, select Shipping Label Library at fedex.com/packagingfreight

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Shipping Labels and Documentation Details at fedex.com/createlabels

CONVENIENT WAYS TO CREATE SHIPPING LABELS ONLINE CREATE LABELS FedEx Ship Manager® at fedex.com FedEx Ship Manager® Lite ON THE GO. ® Create labels for FedEx Express, FedEx Ground, An easy way to prepare FedEx Express, FedEx Ground Use the FedEx Mobile app to FedEx Home Delivery, FedEx SmartPost and FedEx and FedEx Home Delivery shipments even if you don’t create a shipping label for your Freight shipments have a FedEx account number FedEx Express, FedEx Ground or FedEx Home Delivery shipment, Available 24 hours a day, 365 days a year Available for single-piece shipments only then print it at a FedEx staffed Go to fedex.com and select All Shipping Services Go to fedex.com and select All Shipping Services location. See p. 19 for more from the Shipping tab, then Go to FedEx Ship Manager from the Shipping tab, then Go to FedEx Ship Manager information.

SHIPMENT DOCUMENTATION PREPARED MANUALLY

FedEx Express FedEx Express U.S. FedEx Ground FedEx Freight international

FedEx Express Package US Airbill: FedEx® International Air Waybill: FedEx Ground barcode labels: FedEx Freight Bill of Lading and For package shipments within For most international package Separate labels for FedEx Ground, other forms: Go to fedex.com/ the U.S. (manual airbills can shipments FedEx International Ground and freight-forms for U.S. and be used for FedEx One Rate® FedEx Home Delivery to use with international shipping forms FedEx® Expanded Service shipments only if processed at an address label you create International Air Waybill: For a FedEx Office or FedEx Ship international package and freight FedEx Ground Declared Value Center location) shipments, dangerous goods, Shipment Form: If you use FedEx Express Freight US Airbill: FedEx International Broker Select preprinted barcode labels, provide For freight shipments within shipments, and certain shipments this form to us only when you have the U.S. covered by a letter of credit that a shipment with declared value require a courier receipt

GOVERNMENT-REQUIRED U.S. EXPORT DOCUMENTATION

Electronic Export Commercial Invoice Certificate of Origin Information (EEI)

Official transaction record Record of where the products Self-file EEI information or between exporters and importers you ship were manufactured authorize us to file on your behalf via FedEx Export AgentFile® Submit one signed original and Submit one original two copies for FedEx Express, and three copies for FedEx International Ground For FedEx SmartPost shipments to Puerto Rico; Guam; U.S. Virgin Islands; all U.S. territories; and military APO, FPO and DPO destinations, a CN 22 clearance declaration form is required by the United States Postal Service

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Pickup and Dropoff Details at fedex.com/pickupanddropoff

STAFFED SHIPPING LOCATIONS

FedEx Ship Center® FedEx Authorized FedEx Office locations locations ShipCenter® locations

FedEx Office® Print and Ship Shipping specialists to help Independently owned locations for Centers: Your access point to you choose a delivery service, packaging and shipping services printing and shipping expertise complete documentation and Ship FedEx Express and FedEx create shipping labels Drop off packages and handle Ground packages at most locations other business needs at more Many locations are open late and Access faxing, copying and other than 2,100 locations on Saturdays to accommodate business services your schedule Utilize our full range of FedEx Rates for processing Express and FedEx Ground Check fedex.com/locate for Note: packages reflect each location’s delivery services the list of services offered at own pricing policies each location Rely on pack-and-ship pros who FIND A LOCATION. can answer questions and pack Go to fedex.com/locate for your shipment a FedEx shipping location in Have FedEx Express and FedEx your area, or check the FedEx® Ground shipments held for pickup Mobile app on your phone. Note: FedEx Office® products, Some FedEx Office locations services and hours vary by location are open 24 hours a day, 7 days a week.

SHIPPING, DROPOFF AND PICKUP LOCATIONS

FedEx ShipSite® at FedEx® Drop Box Office Depot® and FedEx OnSite locations locations OfficeMax® locations

Choose from FedEx Express More than 35,000 drop boxes in Pick up your FedEx packages and FedEx Ground U.S. and office buildings, shopping malls, at convenient retail locations international shipping services FedEx Office locations, airports in your area and other convenient locations Drop off packages or process You can also drop off prepackaged, them at the counter, purchase Drop off your FedEx Express, prelabeled FedEx Express packaging supplies, and handle FedEx Ground and FedEx and FedEx Ground U.S. and other business needs SmartPost shipments international shipments Available at more than 1,300 Office Most have a limited quantity Available at nearly 9,000 Depot and OfficeMax locations of FedEx Express airbills and Walgreens locations, and select packaging supplies Albertsons and Kroger locations, in the U.S. and Puerto Rico All offer Monday–Friday pickup, and some also offer pickup on Saturdays No cash, check or credit card payments are accepted

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Mobile Access and Tracking Details at fedex.com/createlabels and fedex.com/trackingsolutions

MOBILE ACCESS

FedEx® Mobile website FedEx® Mobile apps

Create shipping labels and manage your shipping on fedex.com right from Create shipping labels and manage your shipping on the go with FedEx your mobile phone or web-enabled device Mobile apps for iPhone® and AndroidTM • Get rates and find locations. Get rate quotes and estimated delivery • Get rates and find locations. Get rate quotes and estimated delivery times, and find FedEx locations no matter where you are times, and find FedEx locations no matter where you are • Manage and track. Request to hold a package at a FedEx location, sign • Manage and track. Request to hold a package at a FedEx location, sign for for a FedEx Express package, request a vacation hold or provide other a FedEx Express package, request a vacation hold or provide other delivery delivery instructions. You can also track the status of your shipments instructions. You can also track the status of your shipments and enable text alerts and push notifications to receive delivery-status updates on your • Ship packages. Create, email and print U.S. domestic and international phone or Apple Watch® wrist wearable device shipping labels while on the go. Choose Mobile Shipping Label to generate a barcode that can be scanned at a FedEx Office location or • Ship packages. Create, email and print U.S. domestic and international FedEx Ship Center shipping labels while on the go. Available for single-piece shipments only • Schedule a pickup. Just enter your address and shipment information, • Scan barcodes. Scan the barcode on a FedEx label or door tag to track and we’ll come to you or manage your shipments • Download the apps. Go to fedex.com/us/mobile or to the Apple® or Google PlayTM app stores

SHIPMENT-STATUS UPDATES

FedEx® Tracking at fedex.com FedEx InSight®

Take advantage of detailed shipment-status updates, search capabilities Account management tool that lets you request shipment visibility* to and other tools that help you manage your shipments: additional accounts and addresses • Track the status of FedEx Express, FedEx Ground, FedEx Home Delivery, Limited shipment-status tracking solution available for large-volume FedEx SmartPost, FedEx Freight and FedEx Custom Critical shipments shippers • Track by tracking number, reference number, door tag number, FedEx Select All Tracking Services from the Tracking tab at fedex.com, then Office order number or government Transportation Control Number (TCN) Access FedEx InSight under FedEx Express or FedEx Ground for more information • Enter multiple tracking numbers to track up to 30 shipments at a time *Shipment visibility allows for seamless tracking using FedEx® Advanced Tracking. • Receive email or text notifications on the status of your shipments • Review status updates in a calendar or list view to help you plan more effectively • Nickname shipments, add personalized notes about shipments and create watch lists for key deliveries • Filter shipments by reference number, shipment date, company name, shipment exception and other variables • View, print, email or fax FedEx Signature Proof of Delivery letters • Export shipment information in CSV or XML formats

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Account Management Details at fedex.com/accountmanagement

ONLINE ACCOUNT MANAGEMENT

FedEx® Billing Online

Manage your billing process end to end: OPEN AN ACCOUNT. • Schedule and make payments up to 15 days beyond the date you You can apply for a FedEx enter payment information via electronic funds transfer (EFT), account at fedex.com, at automatic debit or paper check a staffed FedEx location or • Combine multiple invoices into a single payment by calling 1.800.GoFedEx 1.800.463.3339 (say “new • Review individual shipment details or a complete invoice account setup”). Then go • Request invoice adjustments or a review of shipping charges to the New Customer Center at fedex.com/new. • Create PDF files of your invoices that you can archive or email To register, select View & Pay Bill from the Support tab at fedex.com

STREAMLINED INVOICE PROCESSING CONTROL OVER INBOUND SHIPPING COSTS

FedEx Electronic Data Interchange (EDI) FedEx Ground® COLLECT

Integrate your accounts-payable process with electronic FedEx invoice, A payment option that allows you, as the recipient, to be invoiced remittance and adjustment data directly for inbound shipments so you can control costs and avoid charges added by suppliers Call 1.888.450.1774 or contact your FedEx account executive for more information Contact your FedEx account executive for more information

MULTIPLE METHODS OF PAYING AND REMITTING FOR ACCOUNT CHARGES1,2

Electronic funds transfer Check or money order Credit card Cash or automatic debit

Requires a FedEx account number Includes cashier’s checks and Bill your FedEx account charges Pay with cash and prior approval traveler’s checks directly to a credit card Not an available option at some Preferred remittance channels: We do not accept counter checks Preferred remittance channels: FedEx shipping locations or third-party checks • FedEx® Billing Online • FedEx Billing Online Preferred remittance channels: • Electronic data interchange (EDI) • Electronic data interchange (EDI) • FedEx or customer-provided paper • Direct bill credit card remittance • Electronic data interchange (EDI)

1 FedEx ® Retail Rates apply to all shipments originating in the U.S. if you pay with cash, check, debit card or credit card instead of using a valid FedEx account number when you ship. 2 You cannot pay for FedEx SameDay and FedEx International Next Flight shipments with cash, check, traveler’s check or money order. Cash is also not accepted for FedEx International MailService shipments.

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Find Your Rate

Standard List Rate, Surcharge and Fee Changes 23 How to Calculate Your Rate 24 International Express Package Zones 25 International Express Freight Zones 28 Canada Zones 29 Contiguous U.S. Express Package Rates: Zones 2–8 30 FedEx First Overnight® 30 FedEx Priority Overnight® 30 FedEx Standard Overnight® 30 FedEx 2Day® A.M. 30 FedEx 2Day® 30 FedEx Express Saver® 30 Alaska and Hawaii Package Rates 51 U.S. Express Multiweight Rates 57 FedEx SameDay® and FedEx SameDay® Freight Rates 59 FedEx SameDay® City Rates 61 FedEx One Rate® 64 U.S. Express Freight Rates 65 FedEx First Overnight® Freight 65 FedEx 1Day® Freight 65 FedEx 2Day® Freight 65 FedEx 3Day® Freight 65 Puerto Rico Rates (U.S. Export) 66 Canada Rates (U.S. Export) 67 Mexico Rates (U.S. Export) 70 International Express Package Rates (U.S. Export): 71 Zones D–O FedEx International First® 71 FedEx International Priority® 71 FedEx International Economy® 71 International Express Multiweight Rates (U.S. Export) 83 Canada Rates (U.S. Import) 84 Mexico Rates (U.S. Import) 85 International Express Package Rates (U.S. Import): 86 Zones D–P FedEx International First 86 FedEx International Priority 86 FedEx International Economy 86 International Express Multiweight Rates (U.S. Import) 99 FedEx® International Next Flight Zones and Rates 100 (U.S. Export and U.S. Import) International Express Freight Rates 104 (U.S. Export and U.S. Import) FedEx International Priority® Freight 104 FedEx International Economy® Freight 104 FedEx International Premium® 106 FedEx Ground Rates 107 FedEx Ground® 107 FedEx Home Delivery® 107 FedEx International Ground® 113 Fees and Other Shipping Information 114

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Quick Tips

Rate Tools FedEx provides several ways for you to calculate your rates. Go to fedex.com/ratefinder to get started. For FedEx SameDay® rate quotes, go to fedexsameday.com and select Rate.

Get a Specific Rate Quote in Three Easy Steps

Enter your shipping information, including origin, 1. destination and scheduled shipping date.

Enter the package information and select additional 2. shipment options, if applicable.

3. Get your rate quote.

Download Rates

• Use this tool if you know the service you want.

• Select the Rate Tools tab at fedex.com/ratefinder.

Get Rates on the Go

You can also get a rate quote using the FedEx® Mobile apps for iPhone® and Android.TM Go to fedex.com/us/mobile to download FedEx apps. Or go to the Apple® or Google PlayTM app stores.

22 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Standard List Rate, Surcharge and Fee Changes For information on FedEx rates, surcharges and fees, or to access FedEx rates online, go to fedex.com/us/shipping-rates.

Rate Information Online Go to fedex.com/us/shipping-rates for information on FedEx rates, surcharges and fees, including: • Changes to FedEx rates, surcharges and fees. • Other important changes that may affect your shipping rates. • Access to downloadable rate tables. • Answers to frequently asked questions.

Standard List Rates The standard list rates in this FedEx Service Guide, which are effective January 6, 2020, supersede the standard list rates shown in the January 7, 2019, FedEx Service Guide.

Surcharge and Fee Changes There are changes to FedEx Express and FedEx Ground surcharges and fees. Go to fedex.com/us/shipping-rates or refer to pp. 116–130 for more information on the changes, which are effective January 6, 2020, unless otherwise noted in this guide.

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How to Calculate Your Rate FedEx SameDay and FedEx® International Next Flight have special rate instructions; see pp. 59–63 and 100–103. For information on FedEx One Rate® pricing, see p. 64. You can also view rates online, plus get FedEx® Retail Rates; go to fedex.com/ratefinder and select the Rate Tools tab.

Package Services Express Freight Services 1

Find the zone for your destination. For U.S. shipments, Find the zone for your destination. For U.S. shipments, 1. go to fedex.com/ratefinder and select the Rate Tools tab, 1. go to fedex.com/ratefinder and select the Rate Tools tab, then enter your origin ZIP code to see which zone your then enter your origin ZIP code to see which zone your destination ZIP code corresponds to. Or request zone destination ZIP code corresponds to. Or request zone location information by calling 1.800.GoFedEx 1.800.463.3339. location information by calling FedEx Express Freight Zone tables for U.S. export and U.S. import shipments are Customer Service at 1.800.332.0807. on pp. 25–27 (see p. 29 for U.S.-to-Canada zones). Zone tables for U.S. export and U.S. import shipments are on p. 28 (see p. 29 for U.S.-to-Canada zones).

Determine the chargeable weight. Determine the weight 2. of the package (for FedEx Express® international shipments, Determine the chargeable weight. For U.S. shipments, determine the weight of the total shipment). Round up to 2. first determine the actual weight of each freight handling the next-higher pound. Then see Dimensional Weight on unit. Round up to the next-higher pound. Second, calculate p. 122. Your chargeable weight is the greater of the actual the dimensional weight of each freight handling unit. weight or the dimensional weight. See Dimensional Weight on p. 122. Third, determine the A minimum billable weight may apply for shipments in chargeable weight for each freight handling unit: Your FedEx Express packaging. See p. 127. chargeable weight is the greater of the actual weight or the dimensional weight. Each freight handling unit is subject to a minimum billable weight of 151 lbs. regardless Find your rate.2 Turn to the appropriate rate table on of its actual weight. 3. pp. 30–58 (FedEx Express U.S. shipments), pp. 66–99 For FedEx International Priority® Freight and FedEx (FedEx Express international shipments) or pp. 107–113 International Economy® Freight shipments, first ® ® (FedEx Ground and FedEx Home Delivery shipments). determine the combined actual weight for all freight ® Next, choose a FedEx service. Then find your chargeable handling units. Round up to the next-higher pound. weight from step 2 above to determine your rate. Second, calculate the dimensional weight for the entire A $4 residential surcharge per package will be added to shipment. See Dimensional Weight on p. 122. Third, FedEx Home Delivery shipments. determine the chargeable weight for the entire shipment: Your chargeable weight is the greater of the actual weight For FedEx Express multiple-piece shipments, multiweight or the dimensional weight. The total shipment is subject pricing may apply. See pp. 57–58 (U.S. shipments), p. 83 to a minimum billable weight of 151 lbs. multiplied by the (Puerto Rico shipments), or pp. 83 and 99 (international number of freight handling units. shipments) for details. For all express freight shipments, individual freight handling units typically weigh 151 lbs. or more. Freight Determine fees. See pp. 114–130 for fees and other handling units exceeding 2,200 lbs. require prior approval. 4. non-transportation charges that may apply. For FedEx Express U.S. import shipments, call 1.800.GoFedEx 1.800.463.3339 and say “international services” for service Find your rate. Turn to the appropriate rate table on p. 65 fees applicable from your origin country or territory. 3. (U.S. shipments) or pp. 104–106 (international shipments). Next, choose a FedEx service. For international shipments, determine your service option (door-to-door, dropoff, hold-at-location, or dropoff and hold-at-location). Then find your chargeable weight from step 2 above and multiply it by the per-pound rate.

Determine fees. See pp. 114–130 for fees and other 4. non-transportation charges that may apply. For FedEx Express® Freight U.S. import shipments, call 1.800.332.0807 for service fees applicable from your origin country or territory.

1 Excludes FedEx International Premium®. See p. 106. 2 I f a federal value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable federal excise tax on the air transportation portion of our service.

24 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Express Package Zones: U.S. Export and U.S. Import See p. 29 for Canada zones.

Determine International Services Express Package Rates Destination (U.S. Export)/ U.S. Export U.S. Import 1 1 1. Find the zone for your destination or origin Origin (U.S. Import) Zone IF IP IE Zone IF IP IE in the tables on pp. 25–27. For shipments to Afghanistan M – 4 4 M 4 4 4 Canada, refer to the postal code table on p. 29. Albania M – 4 4 M 4 4 4 Algeria M – 4 4 M 4 4 – 2. Determine your total shipment weight. American Samoa M – 4 4 M 4 4 – 3. Choose the service you wish to use. Andorra H – 4 4 H 4 4 – 4 4 4 4 4. For U.S. export shipments, go to pp. 66–83 Angola M – M – 4 4 4 4 4 to determine your door-to-door rate for the Anguilla I – I 4 4 4 4 4 service you choose. U.S. import rates are on Antigua I – I 4 4 4 4 4 pp. 84–99. Argentina L – L Armenia M – 4 4 M 4 4 – There is no FedEx® Envelope or FedEx® Pak pricing Aruba I – 4 4 I 4 4 4 for FedEx International Economy. The FedEx Australia J 4 4 4 J 4 4 4 International Economy 1-lb. rate will apply for Austria H 4 4 4 H 4 4 4 items in any packaging up to 1 lb. Azerbaijan M – 4 4 M 4 4 – IF = FedEx International First® Azores (Portugal) H – 4 4 H – 4 – IP = FedEx International Priority® Bahamas I – 4 4 I 4 4 4 IE = FedEx International Economy® Bahrain K – 4 4 K 4 4 4 4 = Service available Bangladesh O – 4 4 O 4 4 – Barbados I – 4 4 I 4 4 4 Barbuda I – 4 4 I 4 4 4 Belarus M – 4 4 M 4 4 – Belgium D 4 4 4 D 4 4 4 Belize L – 4 4 L 4 4 – Benin M – 4 4 M 4 4 – Bermuda I – 4 4 I 4 4 4 Bhutan O – 4 4 O 4 4 – Bolivia L – 4 4 L 4 4 4 Bonaire I – 4 4 I 4 4 4 Bosnia-Herzegovina M – 4 4 M 4 4 – Botswana M – 4 4 M 4 4 – Brazil L 4 4 4 L 4 4 4 British Virgin Islands I – 4 4 I 4 4 4 Brunei K – 4 4 K 4 4 – Bulgaria E – 4 4 E 4 4 – Burkina Faso M – 4 4 M 4 4 – Burundi M – 4 4 M 4 4 – Cambodia M – 4 4 M 4 4 – Cameroon M – 4 4 M 4 4 – Canada (see p. 29) A or B 4 4 4 A 4 4 4 Cape Verde M – 4 4 M 4 4 – Cayman Islands I – 4 4 I 4 4 4 Central African Republic2 M – Suspende4 d2 – M – Suspende4 d2 – Chad M – 4 4 M 4 4 – Channel Islands (U.K.) D – 4 4 D 4 4 4 Chile L – 4 4 L 4 4 4 China N 4 4 4 N 4 4 4 Colombia L 4 4 4 L 4 4 4 Comoros Not Served Not Served Congo M – 4 4 M 4 4 – Cook Islands M – 4 4 M – 4 – Costa Rica L – 4 4 L 4 4 4 1 C ountry/territory and zone alignments are subject to change without notice. 2 S ervice suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

25 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Express Package Zones: U.S. Export and U.S. Import See p. 29 for Canada zones.

IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy 4 = Service available

Services Services Destination (U.S. Export)/ U.S. Export U.S. Import Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Crimea, Region of Not Served Not Served Iran Not Served Not Served Croatia M – 4 4 M 4 4 – Iraq M – 4 4 M 4 4 4 Cuba Not Served Not Served Ireland, Northern (U.K.) D – 4 4 D 4 4 4 Curaçao I – 4 4 I 4 4 4 Ireland, Republic of D 4 4 4 D 4 4 4 Cyprus K – 4 4 K 4 4 – Israel K – 4 4 K 4 4 – Czech Republic E 4 4 4 E 4 4 4 Italy D 4 4 4 D 4 4 4 Democratic Ivory Coast M – 4 4 M 4 4 – Republic of Congo M – 4 4 M 4 4 – Jamaica I – 4 4 I 4 4 4 Denmark H 4 4 4 H 4 4 4 Japan G 4 4 4 G 4 4 4 Djibouti M – 4 4 M 4 4 – Johnston Island Not Served Not Served Dominica I – 4 4 I 4 4 4 Jordan K – 4 4 K 4 4 – Dominican Republic I – 4 4 I 4 4 4 Kazakhstan M – 4 4 M 4 4 – East Timor M – 4 4 M – 4 – Kenya M – 4 4 M 4 4 – Ecuador L – 4 4 L 4 4 4 Kiribati Not Served Not Served Egypt K – 4 4 K 4 4 – Korea, North Not Served Not Served El Salvador L – 4 4 L 4 4 4 Korea, South G – 4 4 G 4 4 4 England (U.K.) D 4 4 4 D 4 4 4 Kuwait K – 4 4 K 4 4 4 Equatorial Guinea2 M – Suspende4 d2 4 M – Suspende4 d2 – Kyrgyzstan M – 4 4 M 4 4 – Eritrea M – 4 4 M 4 4 – Laos M – 4 4 M 4 4 – Estonia E – 4 4 E 4 4 4 Latvia E – 4 4 E 4 4 4 Ethiopia M – 4 4 M 4 4 – Lebanon K – 4 4 K – – – Falkland Islands Not Served Not Served Lesotho M – 4 4 M 4 4 – Faroe Islands H – 4 4 H – 4 – Liberia M – 4 4 M 4 4 – Fiji M – 4 4 M 4 4 – Libya M – 4 4 M 4 4 – Finland H – 4 4 H 4 4 4 Liechtenstein H – 4 4 H 4 4 – France D 4 4 4 D 4 4 4 Lithuania E – 4 4 E 4 4 4 French Guiana L – 4 4 L 4 4 4 Luxembourg D 4 4 4 D 4 4 4 French Polynesia M – 4 4 M 4 4 – Macau SAR, China J – 4 4 J 4 4 – Gabon M – 4 4 M 4 4 – Macedonia M – 4 4 M 4 4 – Gambia M – 4 4 M 4 4 – Madagascar M – 4 4 M 4 4 – Georgia M – 4 4 M 4 4 – Madeira (Portugal) H – 4 4 H – 4 – Germany D 4 4 4 D 4 4 4 Malawi M – 4 4 M 4 4 – Ghana M – 4 4 M 4 4 – Malaysia J – 4 4 J 4 4 4 Gibraltar E – 4 4 E 4 4 – Maldives, Republic of O – 4 4 O 4 4 – Greece H – 4 4 H 4 4 – Mali M – 4 4 M 4 4 – Greenland H – 4 4 H – 4 – Malta H – 4 4 H 4 4 – Grenada I – 4 4 I 4 4 – Marshall Islands M – 4 4 M – 4 – Guadeloupe I – 4 4 I 4 4 4 Martinique I – 4 4 I 4 4 4 Guam J – 4 4 J 4 4 – Mauritania M – 4 4 M 4 4 – Guatemala L – 4 4 L 4 4 4 Mauritius M – 4 4 M 4 4 – Guinea M – 4 4 M 4 4 – Mayotte Island Not Served Not Served Guinea-Bissau2 M – Suspende4 d2 – M – Suspende4 d2 – Mexico C 4 4 4 C 4 4 4 Guyana L – 4 4 L 4 4 4 Micronesia M – 4 4 M – 4 – Haiti I – 4 4 I 4 4 4 Moldova M – 4 4 M 4 4 – Honduras L – 4 4 L 4 4 4 Monaco D – 4 4 D 4 4 – Hong Kong SAR, China F – 4 4 F 4 4 4 Mongolia M – 4 4 M 4 4 – Hungary E 4 4 4 E 4 4 4 Montenegro M – 4 4 M 4 4 – Iceland H – 4 4 H 4 4 – Montserrat I – 4 4 I 4 4 4 India O 4 4 4 O 4 4 4 Morocco M – 4 4 M 4 4 – Indonesia J – 4 4 J 4 4 4 Mozambique M – 4 4 M 4 4 – 1 C ountry/territory and zone alignments are subject to change without notice. 2 S ervice suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

26 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Express Package Zones: U.S. Export and U.S. Import See p. 29 for Canada zones.

IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy 4 = Service available

Services Services Destination (U.S. Export)/ U.S. Export U.S. Import Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Myanmar (Burma) Not Served Not Served Scotland (U.K.) D – 4 4 D 4 4 4 Namibia M – 4 4 M 4 4 – Senegal M – 4 4 M 4 4 – Nauru Not Served Not Served Serbia M – 4 4 M 4 4 – Nepal O – 4 4 O 4 4 – Seychelles M – 4 4 M 4 4 – Netherlands (Holland) D 4 4 4 D 4 4 4 Sierra Leone2 M – Suspende4 d2 – M – Suspende4 d2 – New Caledonia M – 4 4 M 4 4 – Singapore F 4 4 4 J 4 4 4 New Zealand J – 4 4 J 4 4 4 Slovak Republic E – 4 4 E 4 4 – Nicaragua L – 4 4 L 4 4 4 Slovenia E – 4 4 E 4 4 – Niger M – 4 4 M 4 4 – Solomon Islands Not Served Not Served Nigeria M – 4 4 M 4 4 – Somalia Not Served Not Served Niue Not Served Not Served South Africa E – 4 4 E 4 4 – Norway H – 4 4 H 4 4 4 South Sudan Not Served Not Served Oman K – 4 4 K 4 4 – Spain H 4 4 4 H 4 4 4 Pakistan O – 4 4 O 4 4 – Sri Lanka O – 4 4 O 4 4 – Palau M – 4 4 M – 4 – Sudan Not Served Not Served Palestine Autonomous K – 4 4 K – 4 – Suriname L – 4 4 L 4 4 4 Panama L – 4 4 L 4 4 4 Swaziland M – 4 4 M 4 4 – Papua New Guinea M – 4 4 M – 4 – Sweden H 4 4 4 H 4 4 4 Paraguay L – 4 4 L 4 4 4 Switzerland H 4 4 4 H 4 4 4 Peru L – 4 4 L 4 4 4 Syria2 K – Suspende4 d2 4 K – Suspende4 d2 – Philippines J – 4 4 F 4 4 4 Taiwan, China F – 4 4 P 4 4 4 Poland E 4 4 4 E 4 4 4 Tajikistan Not Served Not Served Portugal H – 4 4 H 4 4 – Tanzania M – 4 4 M 4 4 – Puerto Rico (see p. 66) 4 4 4 4 4 4 Thailand J – 4 4 J 4 4 4 Qatar K – 4 4 K 4 4 – Togo M – 4 4 M 4 4 – Reunion Island M – 4 4 M 4 4 – Tokelau Islands Not Served Not Served Romania E – 4 4 E 4 4 – Tonga M – 4 4 M – 4 – Russia E – 4 4 E 4 4 – Trinidad and Tobago I – 4 4 I 4 4 4 Rwanda M – 4 4 M 4 4 – Tunisia M – 4 4 M 4 4 – Saba I – 4 4 I 4 4 – Turkey K – 4 4 K 4 4 4 St. Barthelemy I – 4 4 I 4 4 4 Turkmenistan2 M – Suspende4 d2 4 M – Suspende4 d2 – St. Croix Turks and Caicos Islands I – 4 4 I 4 4 4 (U.S. Virgin Islands) I – 4 4 I 4 4 4 Tuvalu Not Served Not Served St. Eustatius I – 4 4 I 4 4 4 Uganda M – 4 4 M 4 4 – St. Helena Not Served Not Served Ukraine M – 4 4 M 4 4 – St. John United Arab Emirates K – 4 4 K 4 4 4 (U.S. Virgin Islands) I – 4 4 I 4 4 – Uruguay L – 4 4 L 4 4 – St. Kitts and Nevis I – 4 4 I 4 4 4 U.S. Virgin Islands I – 4 4 I 4 4 4 St. Lucia I – 4 4 I 4 4 4 Uzbekistan M – 4 4 M 4 4 – St. Maarten/St. Martin I – 4 4 I 4 4 4 Vanuatu M – 4 4 M – 4 – St. Pierre and Miquelon Not Served Not Served Vatican City D – 4 4 D – 4 4 St. Thomas Venezuela L – 4 4 L 4 4 4 (U.S. Virgin Islands) I – 4 4 I 4 4 4 Vietnam J – 4 4 J 4 4 4 St. Vincent I – 4 4 I 4 4 4 Wake Islands Not Served Not Served Saipan M – 4 4 M 4 4 – Wales (U.K.) D – 4 4 D 4 4 4 Samoa M – 4 4 M 4 4 – Wallis and Futuna M – 4 4 M – 4 – San Marino D – 4 4 D 4 4 4 Yemen Arab Republic2 K – Suspende4 d2 4 K – Suspende– d2 – São Tome and Principe Not Served Not Served Zambia M – 4 4 M 4 4 – Saudi Arabia K – 4 4 K 4 4 – Zimbabwe M – 4 4 M 4 4 – 1 C ountry/territory and zone alignments are subject to change without notice. 2 S ervice suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

27 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Express Freight Zones: U.S. Export and U.S. Import See p. 29 for Canada zones.

Determine International Services Services Express Freight Rates Destination (U.S. Export)/ U.S. Export U.S. Import Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IPF IEF Zone1 IPF IEF Origin (U.S. Import) Zone1 IPF IEF Zone1 IPF IEF 1. Find the zone for your destination Afghanistan M 4 4 M 4 4 Luxembourg D 4 4 D 4 4 or origin in the table at right. For Algeria M 4 4 M 4 – Macau SAR, China J 4 4 J 4 4 FedEx International Priority Freight Angola M 4 4 M 4 – Madagascar M 4 – M – – and FedEx International Economy Antigua2 I 4 4 I – – Malaysia J 4 4 J 4 4 Freight shipments to Canada, refer Argentina L 4 4 L 4 4 Mali M 4 – M – – to the postal code table on p. 29. Aruba2 I 4 4 I – – Malta H 4 – H 4 – Australia J 4 4 J 4 4 Mauritius M 4 4 M 4 – 2. Determine your total shipment Austria H 4 4 H 4 4 Mexico C 4 4 C 4 4 weight (round up to the next-higher Bahamas2 I 4 4 I 4 4 Monaco D 4 – D – – Bahrain K 4 4 K 4 4 Morocco M 4 4 M 4 – pound) and service option (door-to- Bangladesh O 4 4 O 4 4 Namibia M 4 4 M 4 4 door, dropoff, hold-at-location, or Barbados2 I 4 4 I 4 4 Nepal O 4 4 O 4 – dropoff and hold-at-location). Belgium D 4 4 D 4 4 Netherlands (Holland) D 4 4 D 4 4 Belize L 4 ­4 L – – New Zealand J 4 4 J 4 4 3. Choose the service you wish to use. Bermuda2 I 4 4 I 4 4 Nicaragua L 4 4 L 4 4 4. For U.S. export shipments, go to Bosnia-Herzegovina M 4 4 M 4 – Niger M 4 – M – – Brazil L 4 4 L 4 4 Nigeria M 4 4 M 4 – p. 104 and multiply the per-pound Bulgaria E 4 4 E 4 – Norway H 4 4 H 4 4 rate by total shipment weight. Burundi M 4 4 M 4 – Oman K 4 4 K 4 4 U.S. import rates are on p. 105. Canada (see p. 29) A or B 4 4 A 4 4 Pakistan O 4 4 O 4 – 2 4 4 4 4 4 ® Cayman Islands I I – – Palestine Autonomous K K – IPF = FedEx International Priority Freight Chile L 4 4 L 4 4 Panama L 4 4 L 4 4 ® IEF = FedEx International Economy Freight China N 4 4 N 4 4 Peru L 4 4 L 4 4 4 = Service available Colombia L 4 4 L 4 4 Philippines J 4 4 F 4 4 Costa Rica L 4 4 L 4 4 Poland E 4 4 E 4 4 Croatia M 4 4 M 4 4 Portugal H 4 4 H 4 4 Curaçao2 M 4 4 M – – Puerto Rico (see p. 104) 4 4 4 4 Cyprus K 4 4 K 4 – Qatar K 4 4 K 4 – Czech Republic E 4 4 E 4 4 Romania E 4 4 E 4 – Denmark H 4 4 H 4 4 Russia E – – E 4 – Djibouti M 4 4 M 4 – Rwanda M 4 4 M 4 – Dominican Republic I 4 4 I 4 4 Saudi Arabia E 4 4 E 4 4 Ecuador L 4 4 L 4 4 St. Croix2 Egypt K 4 4 K 4 – (U.S. Virgin Islands) I 4 4 I – – El Salvador L 4 4 L 4 4 St. Kitts and Nevis2 I 4 4 I 4 4 England (U.K.) D 4 4 D 4 4 St. Lucia2 I 4 4 I – – Estonia E 4 ­4 E 4 4 St. Maarten/St. Martin2 I 4 4 I – – Ethiopia M 4 4 M 4 – St. Thomas2 Finland H 4 4 H 4 4 (U.S. Virgin Islands) I 4 4 I – – France D 4 4 D 4 4 San Marino D 4 4 D 4 4 Germany D 4 4 D 4 4 Scotland (U.K.) D 4 4 D 4 4 Ghana M 4 ­4 M 4 – Serbia M 4 4 M 4 – Greece H 4 4 H 4 4 Seychelles M 4 4 M 4 – Grenada2 I 4 4 I – – Singapore F 4 4 J 4 4 Guam J 4 4 J 4 – Slovak Republic E 4 4 E 4 – Guatemala L 4 4 L 4 4 Slovenia E 4 4 E 4 4 Guyana L 4 4 L – – South Africa E 4 4 E 4 4 Haiti I 4 4 I – – Spain H 4 4 H 4 4 Honduras L 4 4 L 4 4 Sri Lanka O 4 4 O 4 – Hong Kong SAR, China F 4 4 F 4 4 Swaziland M 4 4 M 4 4 Hungary E 4 4 E 4 4 Sweden H 4 4 H 4 4 Iceland H 4 4 H 4 – Switzerland H 4 4 H 4 4 India O 4 4 O 4 4 Taiwan, China F 4 4 P 4 4 Indonesia J 4 4 J 4 4 Tanzania M 4 4 M 4 – Iraq M 4 4 M 4 4 Thailand J 4 4 J 4 4 Ireland, Northern (U.K.) D 4 4 D 4 4 Trinidad and Tobago2 I 4 4 I 4 4 Ireland, Republic of D 4 4 D 4 4 Turkey K 4 4 K 4 4 Israel K 4 4 K 4 4 Turks and Caicos Islands2 I 4 4 I – – Italy D 4 4 D 4 4 Uganda M 4 4 M 4 – Jamaica I 4 4 I 4 4 Ukraine M 4 4 M 4 – Japan G 4 4 G 4 4 United Arab Emirates K 4 4 K 4 4 Jordan K 4 4 K 4 – Uruguay2 L 4 4 L 4 4 4 4 4 2 4 4 1 C ountry/territory and zone alignments are subject to Kazakhstan M M – U.S. Virgin Islands I I – – 4 4 4 4 4 4 4 change without notice. Kenya M M Uzbekistan M M – Korea, South G 4 4 G 4 4 Vatican City D 4 4 D 4 4 2 F edEx does not provide customs clearance or Kuwait K 4 4 K 4 4 Venezuela L – – L – – door-to-door delivery for these freight services to 4 4 4 4 4 4 this country/territory. FedEx International Broker Kyrgyzstan M – M – Vietnam J J 4 4 4 4 4 4 4 4 Select® and Hold at Location are available. Latvia E E Wales (U.K.) D D Lebanon K 4 4 K – – Yemen Arab Republic3 K Suspended3 K Suspende d3 3 S ervice suspended as of publication date. Libya M 4 4 M 4 – Zambia M 4 4 M 4 4 For updates call 1.800.GoFedEx 1.800.463.3339 4 4 4 4 4 4 4 – and say “international services.” Lithuania E E Zimbabwe M M

28 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Canada Zones: U.S. Export These zones apply for shipments to Canada via FedEx International First, FedEx International Priority, FedEx International Economy,1 FedEx International Priority Freight, FedEx International Economy Freight and FedEx International Ground.®

Determine FedEx 1. Find the zone for your destination 3. Go to pp. 68–69 to determine Determine FedEx International Express Rates postal code in Canada in the FedEx International First, FedEx Ground Rates table below. International Priority and FedEx Zone A is for markets such as Calgary, International Economy door-to-door 1. Find the zone for your destination Hull, Kitchener, Montreal, Niagara, 2. Determine your total shipment postal code in Canada in the weight. For FedEx International rates. Go to p. 104 to determine Oshawa, Ottawa, Toronto, Vancouver, FedEx International Priority Freight table below. Windsor and Winnipeg. Zone B is for Priority Freight and FedEx International Economy Freight, and FedEx International Economy 2. Determine your package weight. more-remote locations. Freight rates. determine your service option (door- 3. Go to p. 113 to determine your to-door, dropoff, hold-at-location, door-to-door rate. or dropoff and hold-at-location).

Zone2 Zone2 Zone2 Destination Express Ground Destination Express Ground Destination Express Ground Newfoundland J9G–J9J 51 S7H–S7V 51 A0A–A9Z B 54 J9K–J9Z 54 S7W–S9Z 54 Nova Scotia Ontario (Express) Alberta (Express) B0A–B9Z B 54 K0A–K0Z B T0A–T1X B Prince Edward Island K1A–K2R A T1Y–T3L A C0A–C9Z B 54 K2S–L0H B T3M–T9Z B New Brunswick L0J A Alberta (Ground) E0A–E9Z B 54 L0K–L0N B T0A–T0B 54 Quebec (Express) L0P A T0C 51 G0A–G9Z B L0R–L1E B T0E–T1X 54 H0A–H9Z A L1G–L1Z A T1Y–T6V 51 J0A–J2W B L2A–L2C B T6X–T7W 54 J2X–J3G A L2E–L2W A T7X–T8N 51 J3H–J3K B L2X–L3N B T8P–T8Z 54 J3L–J3N A L3P–L3T A T9A–T9E 51 J3P–J3T B L3V–L3W B T9G–T9Z 54 J3V–J4Z A L3X–L9T A British Columbia J5A–J6H B L9V–L9Z B (Express) J6J–J6R A M0A–M9Z A V0A–V1L B J6S–J6V B N0A–N1Z B V1M A J6W–J7R A N2A–N2V A V1N–V2V B J7S–J8N B N2W–N5T B V2W–V3E A J8P–J9C A N5V–N6N A V3G B J9E–J9Z B N6P–N8M B V3H–V4S A Quebec (Ground) N8N–N9K A V4T B G0A 51 N9L–P9Z B V4V–V7Z A G0B–G0L 54 Ontario (Ground) V8A–V9Z B G0M–G0S 51 K0A–K0H 51 British Columbia G0T–G0W 54 K0J 54 (Ground) G0X–G3K 51 K0K–K7T 51 V0A–V0L 54 G3L–G4Z 54 K7V–K8H 54 V0M 51 G5A 51 K8J–N9Z 51 V0N–V1L 54 G5B–G5T 54 P0A–P9Z 54 V1M 51 G5V–G6Z 51 Manitoba V1N–V2V 54 G7A–G8S 54 R0A–R2B B 54 V2W–V3E 51 G8T–H0L 51 R2C–R4A A 51 V3G 54 HOM 54 R4B–R9Z B 54 V3H–V7Z 51 1 T here is no FedEx Envelope or H0N–J0L 51 Saskatchewan (Express) V8A–V8K 54 FedEx Pak pricing for FedEx International Economy. The J0M 54 S0A–S9Z B V8L–V9E 51 FedEx International Economy J0N–J0V 51 Saskatchewan (Ground) V9G–V9Z 54 1-lb. rate will apply for items J0W–J0Z 54 S0A–S4M 54 Northwest Territories, in any packaging up to 1 lb. J1A–J9C 51 S4N–S4Z 51 Nunavut and Yukon 2 C ountry/territory and zone J9E 54 S5A–S7G 54 X0A–Y9Z B 54 alignments are subject to change without notice. Note: Canada postal code sequences vary by FedEx Express and FedEx Ground zone.

29 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 55.35 $ 25.35 $ 24.85 $ 19.40 ** ** FedEx® Pak * * * * * * 1 lb. $ 60.31 $ 30.31 $ 28.24 $ 20.47 $ 19.11 $ 16.85 2 lbs. 60.71 30.71 29.82 20.83 19.88 17.15 3 64.38 34.38 32.41 21.18 20.21 18.22 4 67.06 37.06 34.96 21.82 20.82 18.53 5 67.87 37.87 35.58 22.45 21.45 18.85 6 72.90 42.90 37.55 23.43 22.38 20.37 7 73.41 43.41 38.76 24.43 23.32 20.70 8 73.80 43.80 40.80 25.41 24.26 21.48 9 74.35 44.35 42.20 26.75 25.50 21.70 10 74.74 44.74 42.41 28.02 25.71 21.91 11 81.17 51.17 45.46 29.28 27.96 26.01 12 83.26 53.26 46.98 31.79 29.44 26.58 13 84.00 54.00 47.50 33.01 31.52 28.98 14 84.91 54.91 49.34 34.64 33.08 29.30 15 85.30 55.30 51.24 37.06 34.34 29.63 16 87.33 57.33 52.32 38.82 35.15 31.26 17 92.27 62.27 54.98 39.10 36.23 32.28 Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 18 92.77 62.77 56.62 41.35 37.44 34.31 19 93.18 63.18 58.14 41.99 38.92 35.19 20 93.51 63.51 59.22 42.20 40.27 35.52 21 96.28 66.28 60.81 45.49 42.14 36.39 22 99.32 69.32 62.95 46.89 43.44 39.01 23 99.70 69.70 64.03 49.15 44.50 40.70 24 101.55 71.55 65.62 50.13 45.52 41.74 25 101.92 71.92 67.15 50.33 47.00 42.04 26 106.33 76.33 68.60 51.85 48.41 44.70 27 106.78 76.78 69.73 53.68 49.96 46.15 28 108.39 78.39 71.89 53.98 51.56 47.55 29 108.78 78.78 73.42 56.73 52.89 48.94 30 109.14 79.14 74.63 59.54 53.10 49.27 31 112.15 82.15 76.02 59.95 53.31 50.09 32 114.50 84.50 77.60 60.15 53.54 52.48 33 116.51 86.51 79.31 62.56 57.96 53.95 34 118.37 88.37 80.69 64.51 59.78 55.02 35 120.26 90.26 82.99 65.82 60.99 56.09 36 124.00 94.00 84.51 66.83 61.94 57.68 37 124.39 94.39 86.09 67.05 63.08 57.99 38 124.61 94.61 87.61 70.82 64.14 58.31 39 124.99 94.99 89.84 71.41 66.18 58.63 40 125.22 95.22 91.29 73.29 66.39 58.89 41 129.43 99.43 92.86 75.09 69.61 64.02 42 130.88 100.88 94.59 78.10 70.75 65.16 43 133.58 103.58 96.16 78.41 72.23 66.42 44 135.92 105.92 97.82 79.26 73.45 67.50 45 140.96 110.96 99.41 79.47 73.77 67.82 1 For FedEx Express Multiweight® per-pound rates, see pp. 57–58. 46 143.99 113.99 100.91 79.68 76.06 69.13 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 145.37 115.37 103.07 83.18 76.29 69.34 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 145.75 115.75 104.59 84.83 77.88 69.55 Any fraction of a pound is rounded up to the next-higher pound. 49 146.03 116.03 106.17 85.50 78.09 69.76 ** One-pound rate applies.

30 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 50 lbs. $ 146.70 $ 116.70 $ 108.26 $ 85.91 $ 78.30 $ 69.99 51 159.85 129.85 109.79 90.80 79.02 74.48 52 161.83 131.83 112.00 97.02 84.61 75.00 53 163.26 133.26 114.04 97.65 86.30 77.89 54 163.67 133.67 115.53 98.07 87.52 78.32 55 164.16 134.16 117.77 98.48 89.13 79.17 56 173.89 143.89 119.93 98.95 89.84 79.59 57 175.12 145.12 122.52 103.41 90.26 80.37 58 175.54 145.54 125.18 103.86 90.68 80.80 59 175.95 145.95 127.33 104.28 91.10 81.23 60 176.37 146.37 128.05 106.88 91.52 81.66 61 184.00 154.00 128.46 107.29 91.94 86.11 62 185.77 155.77 128.88 107.71 92.36 87.52 63 186.21 156.21 137.10 108.49 92.78 89.71 64 194.04 164.04 137.93 112.27 98.59 90.13 65 194.83 164.83 142.10 114.69 102.29 90.87 66 195.25 165.25 144.70 115.11 102.71 91.30

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 67 196.84 166.84 146.80 115.52 103.13 91.73 68 200.59 170.59 149.44 115.94 103.55 92.15 69 201.00 171.00 152.18 116.35 103.97 92.58 70 201.42 171.42 155.23 116.77 104.39 94.86 71 206.31 176.31 158.20 117.19 110.73 95.29 72 207.45 177.45 161.49 123.11 111.37 95.71 73 207.86 177.86 163.83 123.71 111.79 97.88 74 208.28 178.28 164.48 124.12 112.21 98.31 75 209.11 179.11 169.07 124.96 114.21 99.17 76 218.35 188.35 169.90 131.45 115.05 100.02 77 219.28 189.28 172.66 132.28 115.89 100.88 78 220.11 190.11 177.90 133.11 116.73 101.73 79 220.94 190.94 179.30 133.94 117.57 102.59 80 221.77 191.77 180.13 134.77 118.41 103.44 81 228.37 198.37 180.96 135.61 122.51 104.30 82 229.20 199.20 190.08 136.44 123.71 107.30 83 230.03 200.03 192.74 139.72 125.37 108.24 84 230.86 200.86 194.90 141.47 126.21 109.10 85 231.70 201.70 195.78 142.30 132.04 109.95 86 242.81 212.81 200.02 143.13 132.88 110.81 87 243.94 213.94 201.01 143.96 133.72 111.66 88 244.77 214.77 201.84 144.79 134.56 112.52 89 245.60 215.60 202.67 145.62 135.40 113.37 90 246.43 216.43 205.49 146.45 136.24 114.23 91 256.32 226.32 206.32 147.28 137.08 115.29 92 257.32 227.32 212.95 148.11 137.92 116.14 93 258.15 228.15 215.15 148.95 138.76 117.00 94 258.98 228.98 215.98 151.11 139.60 117.85 95 259.81 229.81 216.81 154.11 140.44 118.86 96 266.80 236.80 217.64 154.94 142.80 121.53 97 267.60 237.60 218.48 155.77 143.60 122.38 98 268.40 238.40 220.40 156.60 144.40 127.27 1 F or FedEx Express Multiweight per-pound rates, see pp. 57–58 99 269.20 239.20 221.20 157.43 145.20 129.29 2 S ome exceptions apply. See fedex.com/uspackages for details. 100 270.00 240.00 222.00 170.00 146.00 132.00 3 By 8 p.m. to residences.

31 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 272.70 $ 242.40 $ 224.22 $ 171.70 $ 147.46 $ 133.32 102 275.40 244.80 226.44 173.40 148.92 134.64 103 278.10 247.20 228.66 175.10 150.38 135.96 104 280.80 249.60 230.88 176.80 151.84 137.28 105 283.50 252.00 233.10 178.50 153.30 138.60 106 286.20 254.40 235.32 180.20 154.76 139.92 107 288.90 256.80 237.54 181.90 156.22 141.24 108 291.60 259.20 239.76 183.60 157.68 142.56 109 294.30 261.60 241.98 185.30 159.14 143.88 110 297.00 264.00 244.20 187.00 160.60 145.20 111 299.70 266.40 246.42 188.70 162.06 146.52 112 302.40 268.80 248.64 190.40 163.52 147.84 113 305.10 271.20 250.86 192.10 164.98 149.16 114 307.80 273.60 253.08 193.80 166.44 150.48 115 310.50 276.00 255.30 195.50 167.90 151.80 116 313.20 278.40 257.52 197.20 169.36 153.12 117 315.90 280.80 259.74 198.90 170.82 154.44

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 118 318.60 283.20 261.96 200.60 172.28 155.76 119 321.30 285.60 264.18 202.30 173.74 157.08 120 324.00 288.00 266.40 204.00 175.20 158.40 121 326.70 290.40 268.62 205.70 176.66 159.72 122 329.40 292.80 270.84 207.40 178.12 161.04 123 332.10 295.20 273.06 209.10 179.58 162.36 124 334.80 297.60 275.28 210.80 181.04 163.68 125 337.50 300.00 277.50 212.50 182.50 165.00 126 340.20 302.40 279.72 214.20 183.96 166.32 127 342.90 304.80 281.94 215.90 185.42 167.64 128 345.60 307.20 284.16 217.60 186.88 168.96 129 348.30 309.60 286.38 219.30 188.34 170.28 130 351.00 312.00 288.60 221.00 189.80 171.60 131 353.70 314.40 290.82 222.70 191.26 172.92 132 356.40 316.80 293.04 224.40 192.72 174.24 133 359.10 319.20 295.26 226.10 194.18 175.56 134 361.80 321.60 297.48 227.80 195.64 176.88 135 364.50 324.00 299.70 229.50 197.10 178.20 136 367.20 326.40 301.92 231.20 198.56 179.52 137 369.90 328.80 304.14 232.90 200.02 180.84 138 372.60 331.20 306.36 234.60 201.48 182.16 139 375.30 333.60 308.58 236.30 202.94 183.48 140 378.00 336.00 310.80 238.00 204.40 184.80 141 380.70 338.40 313.02 239.70 205.86 186.12 142 383.40 340.80 315.24 241.40 207.32 187.44 143 386.10 343.20 317.46 243.10 208.78 188.76 144 388.80 345.60 319.68 244.80 210.24 190.08 145 391.50 348.00 321.90 246.50 211.70 191.40 146 394.20 350.40 324.12 248.20 213.16 192.72 147 396.90 352.80 326.34 249.90 214.62 194.04 148 399.60 355.20 328.56 251.60 216.08 195.36 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 149 402.30 357.60 330.78 253.30 217.54 196.68 2 Some exceptions apply. See fedex.com/uspackages for details. 150 405.00 360.00 333.00 255.00 219.00 198.00 3 By 8 p.m. to residences.

32 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 60.48 $ 30.48 $ 29.88 $ 20.19 ** ** FedEx® Pak * * * * * * 1 lb. $ 74.88 $ 44.88 $ 38.48 $ 21.32 $ 19.92 $ 17.19 2 lbs. 75.45 45.45 40.77 21.75 20.90 17.50 3 80.06 50.06 43.12 22.45 21.58 19.43 4 82.45 52.45 45.72 23.23 22.32 20.06 5 82.69 52.69 46.12 24.01 23.05 20.37 6 86.77 56.77 52.53 24.90 23.94 22.21 7 89.97 59.97 54.81 28.15 26.24 24.37 8 91.68 61.68 56.39 30.46 28.62 25.76 9 92.09 62.09 58.82 32.81 29.89 25.97 10 92.57 62.57 61.17 33.92 31.87 26.19 11 102.09 72.09 63.83 34.90 33.56 28.91 12 104.48 74.48 67.08 38.98 35.52 33.10 13 107.27 77.27 70.44 40.07 37.36 34.81 14 107.68 77.68 73.18 41.84 39.31 35.18 15 108.10 78.10 75.73 44.17 40.27 37.37 16 116.16 86.16 76.42 45.66 41.61 38.54 17 119.04 89.04 78.95 47.00 42.85 39.76 Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 18 119.33 89.33 79.84 49.63 44.26 41.01 19 119.72 89.72 83.23 49.90 45.48 42.41 20 120.11 90.11 85.69 52.04 47.43 43.91 21 124.23 94.23 87.35 54.04 49.28 44.12 22 129.46 99.46 89.20 54.93 51.65 48.17 23 129.99 99.99 90.90 60.13 52.79 49.27 24 130.40 100.40 92.42 60.66 54.89 51.17 25 130.81 100.81 94.34 61.93 56.45 52.68 26 138.81 108.81 97.01 63.62 58.00 54.13 27 139.62 109.62 99.69 65.39 59.70 55.47 28 140.00 110.00 102.28 65.60 61.66 57.18 29 140.41 110.41 104.19 66.82 62.81 58.57 30 140.76 110.76 105.34 70.75 64.51 60.16 31 143.88 113.88 106.54 71.15 66.68 61.92 32 146.59 116.59 108.38 77.27 68.16 63.57 33 153.18 123.18 110.54 77.89 69.93 65.21 34 153.84 123.84 113.02 78.10 71.22 65.54 35 154.21 124.21 115.25 78.30 73.38 68.44 36 156.65 126.65 117.72 82.17 75.00 69.97 37 165.14 135.14 119.31 82.56 76.08 70.47 38 165.99 135.99 121.72 84.72 77.23 70.79 39 166.35 136.35 124.58 84.99 79.27 71.09 40 166.72 136.72 127.57 87.22 81.37 71.43 41 173.22 143.22 129.22 91.41 83.34 77.76 42 173.88 143.88 131.14 95.30 85.36 79.66 43 176.17 146.17 133.93 95.70 87.14 81.31 44 183.84 153.84 136.35 95.91 88.21 81.87 45 189.81 159.81 139.26 96.31 90.38 82.31 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 46 190.42 160.42 141.63 104.02 91.38 82.52 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 192.76 162.76 144.54 104.80 91.59 82.74 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 193.09 163.09 147.41 105.01 95.28 82.95 Any fraction of a pound is rounded up to the next-higher pound. 49 193.29 163.29 150.33 105.37 95.65 83.16 ** One-pound rate applies.

33 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 50 lbs. $ 194.21 $ 164.21 $ 152.54 $ 112.56 $ 95.86 $ 83.53 51 212.50 182.50 155.63 114.11 96.28 90.77 52 219.97 189.97 157.96 118.26 101.44 92.19 53 223.01 193.01 161.27 118.68 103.50 97.58 54 223.43 193.43 164.46 121.33 104.75 98.60 55 226.77 196.77 167.89 121.75 105.17 99.03 56 237.80 207.80 170.77 122.16 105.59 99.45 57 239.88 209.88 174.38 122.58 110.14 99.88 58 240.76 210.76 178.39 122.99 110.83 100.31 59 241.17 211.17 182.97 123.41 111.25 100.74 60 241.59 211.59 187.04 130.34 111.67 101.17 61 249.05 219.05 190.54 131.04 112.09 108.74 62 255.83 225.83 193.27 131.46 112.51 109.51 63 256.53 226.53 197.09 136.12 112.93 110.71 64 263.71 233.71 197.92 140.28 115.14 112.88 65 265.29 235.29 204.04 140.70 118.19 115.87 66 265.94 235.94 204.66 141.11 118.61 116.28

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 67 278.77 248.77 212.75 144.98 120.99 117.84 68 280.22 250.22 216.68 146.07 121.96 118.27 69 280.63 250.63 220.24 146.51 124.67 118.70 70 281.05 251.05 224.82 154.10 135.87 122.03 71 281.46 251.46 228.39 154.86 137.71 122.46 72 288.85 258.85 231.94 155.27 138.13 122.89 73 294.25 264.25 237.15 155.69 138.55 123.31 74 294.80 264.80 237.69 156.10 138.97 123.74 75 295.64 265.64 243.57 156.94 139.81 124.60 76 303.01 273.01 244.40 157.77 140.64 125.45 77 312.15 282.15 245.23 158.60 141.48 126.31 78 313.07 283.07 256.44 159.43 142.32 127.16 79 313.90 283.90 261.14 160.26 143.16 128.02 80 314.73 284.73 265.35 161.09 144.00 128.87 81 315.56 285.56 269.84 161.92 144.84 131.01 82 316.40 286.40 274.19 171.99 146.96 136.50 83 317.23 287.23 278.64 177.28 147.80 137.35 84 318.05 288.05 282.40 178.11 148.64 138.21 85 318.89 288.89 283.22 178.94 152.03 145.42 86 335.51 305.51 286.37 179.77 156.72 146.28 87 343.30 313.30 287.21 180.60 157.55 147.13 88 344.13 314.13 291.69 181.44 158.39 147.99 89 344.96 314.96 295.19 182.27 159.23 148.84 90 345.79 315.79 296.02 183.10 160.07 149.70 91 357.43 327.43 296.85 183.93 160.91 150.55 92 358.60 328.60 306.16 184.76 161.75 153.82 93 359.40 329.40 307.10 185.59 162.59 154.68 94 360.20 330.20 314.02 186.42 163.43 155.53 95 361.00 331.00 314.85 187.25 164.27 156.39 96 361.80 331.80 315.68 188.09 165.11 157.24 97 362.60 332.60 316.52 188.92 165.95 158.10 98 363.40 333.40 323.81 189.75 166.79 158.96 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 99 364.20 334.20 324.64 190.58 167.63 159.81 2 Some exceptions apply. See fedex.com/uspackages for details. 100 365.00 335.00 328.00 203.00 181.00 167.00 3 By 8 p.m. to residences.

34 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 368.65 $ 338.35 $ 331.28 $ 205.03 $ 182.81 $ 168.67 102 372.30 341.70 334.56 207.06 184.62 170.34 103 375.95 345.05 337.84 209.09 186.43 172.01 104 379.60 348.40 341.12 211.12 188.24 173.68 105 383.25 351.75 344.40 213.15 190.05 175.35 106 386.90 355.10 347.68 215.18 191.86 177.02 107 390.55 358.45 350.96 217.21 193.67 178.69 108 394.20 361.80 354.24 219.24 195.48 180.36 109 397.85 365.15 357.52 221.27 197.29 182.03 110 401.50 368.50 360.80 223.30 199.10 183.70 111 405.15 371.85 364.08 225.33 200.91 185.37 112 408.80 375.20 367.36 227.36 202.72 187.04 113 412.45 378.55 370.64 229.39 204.53 188.71 114 416.10 381.90 373.92 231.42 206.34 190.38 115 419.75 385.25 377.20 233.45 208.15 192.05 116 423.40 388.60 380.48 235.48 209.96 193.72 117 427.05 391.95 383.76 237.51 211.77 195.39

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 118 430.70 395.30 387.04 239.54 213.58 197.06 119 434.35 398.65 390.32 241.57 215.39 198.73 120 438.00 402.00 393.60 243.60 217.20 200.40 121 441.65 405.35 396.88 245.63 219.01 202.07 122 445.30 408.70 400.16 247.66 220.82 203.74 123 448.95 412.05 403.44 249.69 222.63 205.41 124 452.60 415.40 406.72 251.72 224.44 207.08 125 456.25 418.75 410.00 253.75 226.25 208.75 126 459.90 422.10 413.28 255.78 228.06 210.42 127 463.55 425.45 416.56 257.81 229.87 212.09 128 467.20 428.80 419.84 259.84 231.68 213.76 129 470.85 432.15 423.12 261.87 233.49 215.43 130 474.50 435.50 426.40 263.90 235.30 217.10 131 478.15 438.85 429.68 265.93 237.11 218.77 132 481.80 442.20 432.96 267.96 238.92 220.44 133 485.45 445.55 436.24 269.99 240.73 222.11 134 489.10 448.90 439.52 272.02 242.54 223.78 135 492.75 452.25 442.80 274.05 244.35 225.45 136 496.40 455.60 446.08 276.08 246.16 227.12 137 500.05 458.95 449.36 278.11 247.97 228.79 138 503.70 462.30 452.64 280.14 249.78 230.46 139 507.35 465.65 455.92 282.17 251.59 232.13 140 511.00 469.00 459.20 284.20 253.40 233.80 141 514.65 472.35 462.48 286.23 255.21 235.47 142 518.30 475.70 465.76 288.26 257.02 237.14 143 521.95 479.05 469.04 290.29 258.83 238.81 144 525.60 482.40 472.32 292.32 260.64 240.48 145 529.25 485.75 475.60 294.35 262.45 242.15 146 532.90 489.10 478.88 296.38 264.26 243.82 147 536.55 492.45 482.16 298.41 266.07 245.49 148 540.20 495.80 485.44 300.44 267.88 247.16 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58 149 543.85 499.15 488.72 302.47 269.69 248.83 2 Some exceptions apply. See fedex.com/uspackages for details. 150 547.50 502.50 492.00 304.50 271.50 250.50 3 By 8 p.m. to residences.

35 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 68.90 $ 38.90 $ 37.22 $ 21.07 ** ** FedEx® Pak * * * * * * 1 lb. $ 88.69 $ 58.69 $ 52.31 $ 23.15 $ 20.77 $ 17.54 2 lbs. 94.09 64.09 59.00 23.36 21.58 17.86 3 100.97 70.97 65.44 24.73 22.84 19.82 4 109.38 79.38 70.89 26.78 24.72 21.55 5 111.05 81.05 75.41 29.76 26.88 22.73 6 121.14 91.14 83.89 32.44 29.29 25.96 7 125.22 95.22 89.78 35.19 31.77 28.06 8 129.35 99.35 94.81 37.64 33.99 29.01 9 135.71 105.71 101.05 40.67 36.73 30.96 10 136.78 106.78 102.88 43.81 39.55 32.66 11 156.92 126.92 113.29 44.42 41.37 35.03 12 159.78 129.78 119.53 48.34 43.64 38.21 13 162.70 132.70 125.22 49.07 45.32 40.11 14 168.50 138.50 131.60 53.46 48.27 42.33 15 170.91 140.91 135.00 56.06 50.62 44.23 16 180.83 150.83 142.69 58.51 52.84 45.76 17 189.24 159.24 146.74 61.03 55.11 47.66 Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 18 190.21 160.21 151.16 63.24 57.12 49.49 19 194.46 164.46 154.76 65.12 58.81 51.21 20 195.89 165.89 158.95 67.62 61.08 53.67 21 205.80 175.80 168.44 70.17 63.38 53.93 22 210.33 180.33 172.79 74.87 65.12 57.86 23 215.33 185.33 177.58 77.56 67.47 60.02 24 217.98 187.98 179.64 77.83 69.62 61.54 25 224.27 194.27 182.48 78.55 70.94 63.58 26 235.52 205.52 193.41 84.58 73.57 65.66 27 240.60 210.60 198.36 86.72 75.45 68.13 28 246.26 216.26 203.86 87.78 77.18 69.84 29 251.33 221.33 208.79 87.99 79.47 71.86 30 251.85 221.85 209.29 91.03 82.22 73.84 31 261.11 231.11 218.30 93.49 84.44 74.16 32 266.01 236.01 223.06 96.15 86.84 78.41 33 270.69 240.69 227.62 102.24 89.25 80.12 34 275.99 245.99 232.77 102.86 91.13 81.94 35 276.53 246.53 233.29 103.06 93.09 84.31 36 286.59 256.59 243.08 105.21 95.02 86.26 37 295.94 265.94 249.08 105.45 97.32 87.79 38 297.05 267.05 253.20 109.40 99.79 90.31 39 301.77 271.77 257.84 109.80 101.46 91.84 40 302.26 272.26 258.32 115.01 103.88 92.16 41 312.00 282.00 267.78 116.34 105.09 95.47 42 315.71 285.71 271.40 120.13 107.23 97.62 43 323.23 293.23 278.71 120.52 108.86 99.45 44 328.25 298.25 283.59 127.99 111.33 101.67 45 331.60 301.60 286.84 129.86 112.95 101.99 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 46 336.42 306.42 291.66 132.46 115.22 105.86 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 336.91 306.91 292.15 132.73 117.14 107.76 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 337.12 307.12 292.36 137.09 119.23 108.77 Any fraction of a pound is rounded up to the next-higher pound. 49 337.33 307.33 292.57 137.54 119.46 109.09 ** One-pound rate applies.

36 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 50 lbs. $ 338.30 $ 308.30 $ 293.37 $ 140.58 $ 123.20 $ 109.41 51 357.49 327.49 309.18 145.58 125.92 114.92 52 380.90 350.90 331.74 146.09 129.98 117.08 53 386.17 356.17 336.83 153.58 131.81 118.80 54 391.89 361.89 342.35 154.34 133.87 119.23 55 396.48 366.48 346.77 154.75 135.03 122.99 56 403.48 373.48 353.49 155.17 135.45 123.42 57 404.19 374.19 354.17 155.59 139.61 126.51 58 404.61 374.61 354.59 156.00 140.03 126.94 59 405.03 375.03 355.01 162.23 144.87 127.37 60 406.36 376.36 356.30 162.87 145.69 127.79 61 429.91 399.91 379.01 163.28 146.11 134.56 62 435.99 405.99 384.86 163.70 146.53 136.71 63 439.37 409.37 388.13 164.18 146.95 137.14 64 440.03 410.03 388.76 173.54 147.37 137.56 65 443.57 413.57 392.18 177.89 147.79 142.70 66 458.49 428.49 406.57 178.33 149.44 143.22

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 67 462.49 432.49 410.37 178.74 149.86 143.65 68 462.91 432.91 410.79 179.16 154.00 148.65 69 463.33 433.33 411.21 179.63 154.42 149.16 70 463.75 433.75 411.63 188.79 159.82 150.78 71 464.95 434.95 412.80 189.72 160.37 151.21 72 485.46 455.46 432.41 190.13 160.79 152.43 73 487.52 457.52 434.39 194.28 161.56 152.86 74 487.94 457.94 434.81 194.70 161.98 153.29 75 488.78 458.78 435.77 195.53 162.82 154.14 76 495.10 465.10 454.88 196.37 163.66 155.00 77 495.94 465.94 456.80 197.20 166.99 155.86 78 496.78 466.78 457.62 198.03 170.21 156.71 79 502.33 472.33 463.06 198.86 171.04 157.57 80 503.78 473.78 464.49 199.69 171.88 158.42 81 531.01 501.01 491.18 200.52 172.72 159.28 82 533.74 503.74 493.86 212.47 173.56 165.53 83 534.57 504.57 494.67 213.67 174.40 169.75 84 535.41 505.41 495.50 214.50 177.00 173.52 85 536.25 506.25 496.32 219.81 186.06 182.41 86 537.74 507.74 497.78 220.64 186.97 183.30 87 556.52 526.52 516.18 221.47 187.81 184.12 88 558.40 528.40 518.03 222.30 188.65 184.95 89 560.32 530.32 519.92 223.13 189.49 185.77 90 580.30 550.30 539.50 223.96 190.33 186.59 91 582.30 552.30 541.47 224.79 191.16 187.41 92 583.16 553.16 542.31 233.47 192.00 188.23 93 599.75 569.75 558.57 234.35 192.84 189.05 94 601.42 571.42 560.21 245.14 193.68 189.88 95 602.26 572.26 561.03 246.22 194.52 190.70 96 604.79 574.79 563.51 247.05 203.96 199.96 97 606.44 576.44 565.13 247.88 204.91 200.89 98 607.28 577.28 565.96 248.71 205.75 201.71 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58 99 618.60 588.60 577.05 249.61 210.61 204.46 2 Some exceptions apply. See fedex.com/uspackages for details. 100 632.00 602.00 590.00 265.00 234.00 220.00 3 By 8 p.m. to residences.

37 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 638.32 $ 608.02 $ 595.90 $ 267.65 $ 236.34 $ 222.20 102 644.64 614.04 601.80 270.30 238.68 224.40 103 650.96 620.06 607.70 272.95 241.02 226.60 104 657.28 626.08 613.60 275.60 243.36 228.80 105 663.60 632.10 619.50 278.25 245.70 231.00 106 669.92 638.12 625.40 280.90 248.04 233.20 107 676.24 644.14 631.30 283.55 250.38 235.40 108 682.56 650.16 637.20 286.20 252.72 237.60 109 688.88 656.18 643.10 288.85 255.06 239.80 110 695.20 662.20 649.00 291.50 257.40 242.00 111 701.52 668.22 654.90 294.15 259.74 244.20 112 707.84 674.24 660.80 296.80 262.08 246.40 113 714.16 680.26 666.70 299.45 264.42 248.60 114 720.48 686.28 672.60 302.10 266.76 250.80 115 726.80 692.30 678.50 304.75 269.10 253.00 116 733.12 698.32 684.40 307.40 271.44 255.20 117 739.44 704.34 690.30 310.05 273.78 257.40

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 118 745.76 710.36 696.20 312.70 276.12 259.60 119 752.08 716.38 702.10 315.35 278.46 261.80 120 758.40 722.40 708.00 318.00 280.80 264.00 121 764.72 728.42 713.90 320.65 283.14 266.20 122 771.04 734.44 719.80 323.30 285.48 268.40 123 777.36 740.46 725.70 325.95 287.82 270.60 124 783.68 746.48 731.60 328.60 290.16 272.80 125 790.00 752.50 737.50 331.25 292.50 275.00 126 796.32 758.52 743.40 333.90 294.84 277.20 127 802.64 764.54 749.30 336.55 297.18 279.40 128 808.96 770.56 755.20 339.20 299.52 281.60 129 815.28 776.58 761.10 341.85 301.86 283.80 130 821.60 782.60 767.00 344.50 304.20 286.00 131 827.92 788.62 772.90 347.15 306.54 288.20 132 834.24 794.64 778.80 349.80 308.88 290.40 133 840.56 800.66 784.70 352.45 311.22 292.60 134 846.88 806.68 790.60 355.10 313.56 294.80 135 853.20 812.70 796.50 357.75 315.90 297.00 136 859.52 818.72 802.40 360.40 318.24 299.20 137 865.84 824.74 808.30 363.05 320.58 301.40 138 872.16 830.76 814.20 365.70 322.92 303.60 139 878.48 836.78 820.10 368.35 325.26 305.80 140 884.80 842.80 826.00 371.00 327.60 308.00 141 891.12 848.82 831.90 373.65 329.94 310.20 142 897.44 854.84 837.80 376.30 332.28 312.40 143 903.76 860.86 843.70 378.95 334.62 314.60 144 910.08 866.88 849.60 381.60 336.96 316.80 145 916.40 872.90 855.50 384.25 339.30 319.00 146 922.72 878.92 861.40 386.90 341.64 321.20 147 929.04 884.94 867.30 389.55 343.98 323.40 148 935.36 890.96 873.20 392.20 346.32 325.60 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58 149 941.68 896.98 879.10 394.85 348.66 327.80 2 Some exceptions apply. See fedex.com/uspackages for details. 150 948.00 903.00 885.00 397.50 351.00 330.00 3 By 8 p.m. to residences.

38 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 71.60 $ 41.60 $ 39.97 $ 24.16 ** ** FedEx® Pak * * * * * * 1 lb. $ 95.75 $ 65.75 $ 58.71 $ 27.50 $ 23.76 $ 19.61 2 lbs. 100.59 70.59 64.97 29.31 25.81 19.96 3 110.68 80.68 71.98 32.28 28.42 22.14 4 118.34 88.34 78.88 37.70 33.18 24.88 5 119.13 89.13 85.76 41.86 36.86 25.90 6 134.26 104.26 91.43 45.72 40.25 30.51 7 139.37 109.37 99.37 49.94 43.98 31.11 8 146.51 116.51 105.79 54.50 47.98 33.44 9 147.23 117.23 112.56 58.50 51.50 36.12 10 149.92 119.92 114.34 62.50 55.02 38.84 11 177.52 147.52 127.41 62.91 58.82 41.04 12 184.42 154.42 133.24 70.58 62.15 45.79 13 187.84 157.84 139.41 74.81 65.88 48.46 14 188.19 158.19 145.31 79.13 69.67 51.35 15 189.22 159.22 151.17 82.19 72.36 53.58 16 209.04 179.04 156.74 84.87 74.72 55.29 17 211.03 181.03 161.80 88.95 78.30 57.98 Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 18 211.24 181.24 165.15 92.01 81.01 60.15 19 211.45 181.45 168.63 95.77 84.31 62.34 20 212.78 182.78 175.14 100.24 88.24 64.93 21 218.78 188.78 180.90 103.63 91.22 65.19 22 231.76 201.76 192.08 106.52 93.78 69.31 23 238.58 208.58 196.92 109.57 96.46 71.33 24 241.81 211.81 201.83 113.82 100.21 74.01 25 242.55 212.55 205.91 117.75 103.65 76.55 26 257.22 227.22 212.68 121.58 107.05 79.02 27 258.69 228.69 218.08 125.90 110.83 81.68 28 265.41 235.41 222.52 128.86 113.47 83.74 29 266.09 236.09 226.94 131.94 116.16 85.91 30 268.16 238.16 231.52 136.27 119.96 88.59 31 278.80 248.80 237.90 139.31 122.65 90.62 32 279.87 249.87 243.01 142.68 125.62 93.02 33 296.58 266.58 248.01 145.73 128.30 95.56 34 298.26 268.26 252.47 150.84 132.79 97.88 35 298.56 268.56 257.59 151.37 135.42 100.34 36 303.97 273.97 262.91 156.93 138.19 100.69 37 320.40 290.40 269.20 157.49 141.77 104.98 38 322.05 292.05 275.64 157.70 144.63 107.46 39 322.25 292.25 281.43 161.02 147.51 109.83 40 322.63 292.63 285.99 171.32 150.84 110.82 41 330.13 300.13 293.51 174.48 153.60 114.76 42 334.71 304.71 298.07 178.17 156.85 117.71 43 342.88 312.88 306.24 181.15 159.47 119.90 44 351.43 321.43 312.20 184.36 162.30 122.37 45 354.62 324.62 317.99 186.94 164.57 125.05 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58 46 363.47 333.47 322.20 189.77 166.24 127.23 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 364.79 334.79 328.15 192.42 166.45 129.97 By 8 p.m. to residences. 48 367.32 337.32 330.70 195.26 166.66 132.14 * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. 49 367.58 337.58 330.96 195.55 166.87 134.61 ** One-pound rate applies.

39 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 50 lbs. $ 369.09 $ 339.09 $ 332.44 $ 199.06 $ 167.16 $ 134.96 51 399.29 369.29 361.41 206.20 172.83 139.53 52 406.53 376.53 368.63 206.92 182.33 139.99 53 413.95 383.95 374.60 207.41 183.68 147.76 54 414.70 384.70 375.20 216.93 184.10 150.51 55 415.65 385.65 376.14 217.89 184.53 152.74 56 428.99 398.99 391.04 218.48 185.06 155.50 57 434.10 404.10 396.14 230.04 195.52 157.89 58 439.74 409.74 401.70 234.58 196.57 160.36 59 446.14 416.14 407.98 235.04 196.99 162.38 60 446.79 416.79 408.61 243.96 202.49 162.80 61 459.29 429.29 420.87 244.86 203.05 168.32 62 464.80 434.80 426.27 245.28 203.47 170.64 63 465.45 435.45 426.91 250.53 207.68 173.31 64 478.08 448.08 439.29 251.08 208.11 175.62 65 483.14 453.14 444.25 254.82 213.63 177.46 66 484.35 454.35 445.44 255.24 214.19 177.89

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 67 504.85 474.85 459.28 255.66 214.61 178.31 68 506.91 476.91 465.86 256.08 215.04 185.14 69 507.40 477.40 467.21 256.50 215.97 185.83 70 507.81 477.81 467.62 256.92 234.28 190.53 71 508.67 478.67 468.48 257.34 236.12 192.14 72 525.02 495.02 484.71 257.76 236.54 194.81 73 526.67 496.67 486.34 258.17 240.43 195.64 74 527.08 497.08 486.75 258.59 240.85 196.07 75 527.91 497.91 487.57 259.43 245.71 196.93 76 531.70 501.70 491.86 263.72 247.47 197.78 77 552.92 522.92 507.75 282.64 248.32 198.64 78 560.73 530.73 520.32 284.54 260.23 199.49 79 568.87 538.87 528.30 300.92 261.43 200.35 80 570.64 540.64 530.03 302.57 262.28 201.20 81 604.67 574.67 563.40 308.65 263.12 202.14 82 608.08 578.08 566.74 309.49 263.97 217.29 83 608.92 578.92 567.56 310.33 264.82 219.64 84 609.76 579.76 568.39 311.17 265.67 220.50 85 610.60 580.60 569.21 317.62 276.53 228.49 86 612.75 582.75 571.32 318.75 277.62 229.35 87 615.43 585.43 573.95 337.44 278.47 230.20 88 616.73 586.73 575.22 339.32 279.32 231.06 89 622.70 592.70 581.07 340.15 280.16 231.91 90 623.54 593.54 581.90 340.99 281.01 232.77 91 624.38 594.38 582.72 341.83 281.86 233.62 92 625.22 595.22 583.54 342.67 282.71 234.48 93 626.06 596.06 584.37 343.51 283.55 235.34 94 626.90 596.90 585.19 344.35 284.40 236.19 95 628.42 598.42 586.68 345.19 285.25 237.05 96 658.52 628.52 616.19 346.03 290.29 237.90 97 663.82 633.82 621.39 353.29 291.14 238.76 98 664.66 634.66 622.21 354.13 291.99 239.61 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 99 672.40 642.40 629.80 356.00 308.99 240.90 2 Some exceptions apply. See fedex.com/uspackages for details. 100 687.00 657.00 644.00 389.00 330.00 265.00 3 By 8 p.m. to residences.

40 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 693.87 $ 663.57 $ 650.44 $ 392.89 $ 333.30 $ 267.65 102 700.74 670.14 656.88 396.78 336.60 270.30 103 707.61 676.71 663.32 400.67 339.90 272.95 104 714.48 683.28 669.76 404.56 343.20 275.60 105 721.35 689.85 676.20 408.45 346.50 278.25 106 728.22 696.42 682.64 412.34 349.80 280.90 107 735.09 702.99 689.08 416.23 353.10 283.55 108 741.96 709.56 695.52 420.12 356.40 286.20 109 748.83 716.13 701.96 424.01 359.70 288.85 110 755.70 722.70 708.40 427.90 363.00 291.50 111 762.57 729.27 714.84 431.79 366.30 294.15 112 769.44 735.84 721.28 435.68 369.60 296.80 113 776.31 742.41 727.72 439.57 372.90 299.45 114 783.18 748.98 734.16 443.46 376.20 302.10 115 790.05 755.55 740.60 447.35 379.50 304.75 116 796.92 762.12 747.04 451.24 382.80 307.40 117 803.79 768.69 753.48 455.13 386.10 310.05

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 118 810.66 775.26 759.92 459.02 389.40 312.70 119 817.53 781.83 766.36 462.91 392.70 315.35 120 824.40 788.40 772.80 466.80 396.00 318.00 121 831.27 794.97 779.24 470.69 399.30 320.65 122 838.14 801.54 785.68 474.58 402.60 323.30 123 845.01 808.11 792.12 478.47 405.90 325.95 124 851.88 814.68 798.56 482.36 409.20 328.60 125 858.75 821.25 805.00 486.25 412.50 331.25 126 865.62 827.82 811.44 490.14 415.80 333.90 127 872.49 834.39 817.88 494.03 419.10 336.55 128 879.36 840.96 824.32 497.92 422.40 339.20 129 886.23 847.53 830.76 501.81 425.70 341.85 130 893.10 854.10 837.20 505.70 429.00 344.50 131 899.97 860.67 843.64 509.59 432.30 347.15 132 906.84 867.24 850.08 513.48 435.60 349.80 133 913.71 873.81 856.52 517.37 438.90 352.45 134 920.58 880.38 862.96 521.26 442.20 355.10 135 927.45 886.95 869.40 525.15 445.50 357.75 136 934.32 893.52 875.84 529.04 448.80 360.40 137 941.19 900.09 882.28 532.93 452.10 363.05 138 948.06 906.66 888.72 536.82 455.40 365.70 139 954.93 913.23 895.16 540.71 458.70 368.35 140 961.80 919.80 901.60 544.60 462.00 371.00 141 968.67 926.37 908.04 548.49 465.30 373.65 142 975.54 932.94 914.48 552.38 468.60 376.30 143 982.41 939.51 920.92 556.27 471.90 378.95 144 989.28 946.08 927.36 560.16 475.20 381.60 145 996.15 952.65 933.80 564.05 478.50 384.25 146 1,003.02 959.22 940.24 567.94 481.80 386.90 147 1,009.89 965.79 946.68 571.83 485.10 389.55 148 1,016.76 972.36 953.12 575.72 488.40 392.20 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 149 1,023.63 978.93 959.56 579.61 491.70 394.85 2 Some exceptions apply. See fedex.com/uspackages for details. 150 1,030.50 985.50 966.00 583.50 495.00 397.50 3 By 8 p.m. to residences.

41 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 72.44 $ 42.44 $ 40.77 $ 29.69 ** ** FedEx® Pak * * * * * * 1 lb. $ 99.22 $ 69.22 $ 63.63 $ 33.79 $ 28.93 $ 22.42 2 lbs. 106.14 76.14 71.85 37.39 32.61 23.91 3 116.76 86.76 76.79 42.95 37.47 27.79 4 121.56 91.56 87.03 49.64 43.30 29.24 5 122.93 92.93 88.95 55.43 48.36 33.18 6 139.05 109.05 100.58 61.64 53.76 38.97 7 143.53 113.53 107.73 69.33 60.47 41.12 8 151.89 121.89 114.99 76.71 66.90 45.14 9 152.74 122.74 118.78 83.45 72.79 48.40 10 154.94 124.94 119.70 89.10 77.70 51.41 11 184.03 154.03 137.91 90.56 83.88 54.88 12 190.50 160.50 144.65 103.63 90.37 58.28 13 191.15 161.15 150.52 110.37 96.25 61.89 14 191.36 161.36 156.34 117.12 102.15 65.03 15 192.41 162.41 159.22 123.30 107.54 68.56 16 213.16 183.16 167.51 128.73 112.27 71.44 17 215.98 185.98 171.40 134.54 117.33 74.31 Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 18 216.27 186.27 175.17 140.09 122.19 76.97 19 216.48 186.48 179.12 145.22 126.64 79.57 20 217.75 187.75 180.23 150.38 131.16 82.53 21 228.57 198.57 194.67 155.72 131.62 86.46 22 235.80 205.80 201.76 160.81 140.25 89.47 23 247.97 217.97 203.03 166.61 145.31 93.15 24 249.19 219.19 209.66 172.66 150.61 96.22 25 250.17 220.17 213.88 178.30 155.52 98.94 26 268.66 238.66 225.36 184.36 160.79 102.02 27 273.54 243.54 230.15 190.62 166.25 104.70 28 274.03 244.03 235.86 195.50 170.50 114.14 29 274.24 244.24 237.95 200.75 175.08 117.51 30 275.30 245.30 239.01 206.24 179.88 121.25 31 296.25 266.25 251.37 210.96 183.99 124.96 32 298.35 268.35 256.51 217.15 189.39 128.06 33 303.13 273.13 263.64 222.95 194.46 131.79 34 303.63 273.63 267.33 229.69 200.34 133.94 35 304.11 274.11 267.82 236.62 206.36 134.17 36 313.71 283.71 277.41 242.96 211.90 134.68 37 330.85 300.85 285.77 249.54 217.65 144.81 38 332.57 302.57 291.48 255.90 223.21 147.85 39 332.78 302.78 296.48 262.12 228.60 151.36 40 333.73 303.73 297.44 268.07 233.79 151.72 41 350.43 320.43 311.02 274.12 239.07 157.42 42 352.11 322.11 315.79 279.98 244.20 160.79 43 357.96 327.96 321.52 280.57 249.95 164.03 44 363.70 333.70 327.15 292.15 254.81 166.99 45 364.29 334.29 327.73 297.48 259.46 167.29 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 46 375.86 345.86 339.07 302.52 263.84 170.64 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 377.48 347.48 340.66 308.40 268.97 172.24 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 377.69 347.69 340.87 313.90 273.78 172.46 Any fraction of a pound is rounded up to the next-higher pound. 49 377.90 347.90 341.07 319.24 278.44 172.67 ** One-pound rate applies.

42 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 50 lbs. $ 379.39 $ 349.39 $ 342.53 $ 324.70 $ 283.20 $ 172.97 51 409.18 379.18 369.59 342.26 296.82 178.95 52 420.82 390.82 381.13 346.87 301.34 200.25 53 421.99 391.99 382.29 347.34 301.80 202.39 54 422.40 392.40 382.71 347.76 302.46 202.84 55 423.37 393.37 383.67 348.18 315.41 203.36 56 442.62 412.62 402.76 348.60 316.71 213.49 57 450.33 420.33 410.43 349.02 327.02 214.51 58 459.11 429.11 419.13 349.44 330.83 221.27 59 459.99 429.99 420.01 350.28 334.94 221.95 60 460.89 430.89 420.91 366.81 340.08 222.55 61 478.67 448.67 438.56 369.27 344.91 223.11 62 480.53 450.53 440.41 371.50 345.66 234.22 63 482.65 452.65 442.51 415.80 358.13 241.56 64 496.92 466.92 456.67 421.88 359.38 245.34 65 499.88 469.88 459.61 426.11 359.78 245.77 66 514.56 484.56 474.18 426.54 360.39 247.46

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 67 516.03 486.03 475.64 426.96 360.79 247.89 68 516.45 486.45 476.06 432.67 361.19 248.31 69 516.95 486.95 476.56 437.94 362.42 248.74 70 517.37 487.37 476.98 440.29 381.44 249.17 71 518.25 488.25 477.85 440.71 383.35 249.60 72 534.93 504.93 494.41 441.13 389.87 250.02 73 536.61 506.61 496.07 445.86 390.53 250.45 74 537.03 507.03 496.49 452.15 391.08 250.88 75 537.87 507.87 497.33 453.99 401.91 251.73 76 541.74 511.74 501.70 454.83 408.19 252.59 77 563.38 533.38 522.92 456.86 420.67 253.44 78 577.69 547.69 536.95 458.23 421.92 254.30 79 586.02 556.02 545.11 485.40 444.75 255.15 80 587.65 557.65 546.71 488.13 448.74 256.01 81 618.01 588.01 576.48 489.63 449.58 259.07 82 621.05 591.05 579.46 519.39 450.43 277.90 83 621.89 591.89 580.28 527.54 457.53 294.06 84 622.73 592.73 581.10 528.38 462.44 295.68 85 623.57 593.57 581.93 531.07 463.29 296.54 86 624.41 594.41 582.75 531.91 464.13 297.39 87 627.14 597.14 585.43 532.75 464.98 298.25 88 628.47 598.47 586.73 533.59 465.83 299.10 89 654.98 624.98 605.95 534.43 471.58 299.96 90 657.64 627.64 615.33 535.27 476.47 300.81 91 660.27 630.27 617.91 536.11 477.32 301.67 92 669.71 639.71 627.16 536.95 478.17 302.52 93 670.66 640.66 628.09 537.79 479.01 303.38 94 671.50 641.50 628.92 538.63 479.86 304.23 95 672.34 642.34 629.74 554.97 481.33 305.49 96 677.21 647.21 634.51 588.62 485.10 329.93 97 683.82 653.82 641.00 591.99 495.30 332.38 98 698.71 668.71 654.81 593.10 506.91 333.23 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 99 700.20 670.20 656.20 615.11 515.60 335.09 2 Some exceptions apply. See fedex.com/uspackages for details. 100 701.00 671.00 657.00 634.00 530.00 369.00 3 By 8 p.m. to residences.

43 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 708.01 $ 677.71 $ 663.57 $ 640.34 $ 535.30 $ 372.69 102 715.02 684.42 670.14 646.68 540.60 376.38 103 722.03 691.13 676.71 653.02 545.90 380.07 104 729.04 697.84 683.28 659.36 551.20 383.76 105 736.05 704.55 689.85 665.70 556.50 387.45 106 743.06 711.26 696.42 672.04 561.80 391.14 107 750.07 717.97 702.99 678.38 567.10 394.83 108 757.08 724.68 709.56 684.72 572.40 398.52 109 764.09 731.39 716.13 691.06 577.70 402.21 110 771.10 738.10 722.70 697.40 583.00 405.90 111 778.11 744.81 729.27 703.74 588.30 409.59 112 785.12 751.52 735.84 710.08 593.60 413.28 113 792.13 758.23 742.41 716.42 598.90 416.97 114 799.14 764.94 748.98 722.76 604.20 420.66 115 806.15 771.65 755.55 729.10 609.50 424.35 116 813.16 778.36 762.12 735.44 614.80 428.04 117 820.17 785.07 768.69 741.78 620.10 431.73

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 118 827.18 791.78 775.26 748.12 625.40 435.42 119 834.19 798.49 781.83 754.46 630.70 439.11 120 841.20 805.20 788.40 760.80 636.00 442.80 121 848.21 811.91 794.97 767.14 641.30 446.49 122 855.22 818.62 801.54 773.48 646.60 450.18 123 862.23 825.33 808.11 779.82 651.90 453.87 124 869.24 832.04 814.68 786.16 657.20 457.56 125 876.25 838.75 821.25 792.50 662.50 461.25 126 883.26 845.46 827.82 798.84 667.80 464.94 127 890.27 852.17 834.39 805.18 673.10 468.63 128 897.28 858.88 840.96 811.52 678.40 472.32 129 904.29 865.59 847.53 817.86 683.70 476.01 130 911.30 872.30 854.10 824.20 689.00 479.70 131 918.31 879.01 860.67 830.54 694.30 483.39 132 925.32 885.72 867.24 836.88 699.60 487.08 133 932.33 892.43 873.81 843.22 704.90 490.77 134 939.34 899.14 880.38 849.56 710.20 494.46 135 946.35 905.85 886.95 855.90 715.50 498.15 136 953.36 912.56 893.52 862.24 720.80 501.84 137 960.37 919.27 900.09 868.58 726.10 505.53 138 967.38 925.98 906.66 874.92 731.40 509.22 139 974.39 932.69 913.23 881.26 736.70 512.91 140 981.40 939.40 919.80 887.60 742.00 516.60 141 988.41 946.11 926.37 893.94 747.30 520.29 142 995.42 952.82 932.94 900.28 752.60 523.98 143 1,002.43 959.53 939.51 906.62 757.90 527.67 144 1,009.44 966.24 946.08 912.96 763.20 531.36 145 1,016.45 972.95 952.65 919.30 768.50 535.05 146 1,023.46 979.66 959.22 925.64 773.80 538.74 147 1,030.47 986.37 965.79 931.98 779.10 542.43 148 1,037.48 993.08 972.36 938.32 784.40 546.12 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 149 1,044.49 999.79 978.93 944.66 789.70 549.81 2 Some exceptions apply. See fedex.com/uspackages for details. 150 1,051.50 1,006.50 985.50 951.00 795.00 553.50 3 By 8 p.m. to residences.

44 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 76.70 $ 46.70 $ 44.26 $ 32.82 ** ** FedEx® Pak * * * * * * 1 lb. $ 107.80 $ 77.80 $ 69.16 $ 35.73 $ 30.85 $ 23.34 2 lbs. 111.00 81.00 76.24 41.17 36.20 26.01 3 124.28 94.28 83.91 47.68 41.93 29.11 4 132.39 102.39 91.31 54.45 47.88 33.26 5 133.81 103.81 93.32 60.65 53.35 36.71 6 149.06 119.06 104.25 67.41 59.28 40.79 7 154.27 124.27 112.10 74.82 65.80 46.15 8 161.61 131.61 120.04 82.44 72.49 50.51 9 163.14 133.14 127.98 90.39 79.49 55.43 10 165.30 135.30 129.62 98.32 86.47 59.64 11 189.29 159.29 144.78 101.55 92.69 63.96 12 199.47 169.47 152.66 113.03 99.29 68.02 13 207.62 177.62 160.74 118.53 104.24 71.62 14 208.45 178.45 167.75 123.50 109.69 75.42 15 209.36 179.36 173.31 130.25 114.55 78.59 16 227.48 197.48 177.82 136.42 120.42 82.68 17 229.30 199.30 181.86 144.23 126.84 86.82 Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 18 229.60 199.60 185.76 148.93 132.44 90.76 19 231.02 201.02 189.92 157.53 138.54 94.49 20 232.26 202.26 194.18 162.94 143.29 98.08 21 241.70 211.70 203.24 168.52 148.21 101.52 22 257.85 227.85 217.80 174.97 153.88 105.19 23 264.30 234.30 220.14 180.72 158.93 108.63 24 269.04 239.04 223.02 187.78 161.09 112.37 25 269.64 239.64 233.36 194.40 170.96 116.17 26 275.65 245.65 239.24 201.07 176.84 120.18 27 281.65 251.65 245.23 207.86 182.78 124.40 28 287.24 257.24 250.83 211.89 187.49 128.20 29 294.64 264.64 256.41 215.87 192.19 132.01 30 295.79 265.79 259.38 218.65 197.38 135.47 31 304.88 274.88 265.67 229.32 201.66 135.86 32 306.20 276.20 269.79 231.14 207.26 143.48 33 322.45 292.45 275.95 236.10 212.03 147.20 34 328.62 298.62 281.97 247.06 217.29 150.66 35 331.40 301.40 288.21 253.28 222.07 154.46 36 335.83 305.83 293.56 261.30 227.81 157.62 37 348.07 318.07 298.60 262.66 235.89 160.79 38 349.30 319.30 302.89 268.64 242.03 164.02 39 354.99 324.99 308.25 275.91 248.47 166.99 40 355.70 325.70 314.88 287.21 254.56 170.51 41 360.32 330.32 320.71 296.99 261.19 173.67 42 361.55 331.55 325.04 304.32 267.63 177.33 43 386.10 356.10 333.67 309.96 272.60 181.28 44 388.61 358.61 339.31 315.23 277.24 185.15 45 389.07 359.07 345.60 321.14 282.42 189.00 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 46 393.16 363.16 352.35 326.32 286.98 192.75 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 394.22 364.22 357.07 331.36 287.45 196.68 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 400.85 370.85 363.57 333.63 294.45 200.56 Any fraction of a pound is rounded up to the next-higher pound. 49 401.53 371.53 364.23 338.85 295.15 202.55 ** One-pound rate applies.

45 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 50 lbs. $ 403.05 $ 373.05 $ 365.46 $ 340.49 $ 295.58 $ 202.94 51 433.45 403.45 389.91 359.15 303.88 210.71 52 449.22 419.22 397.82 372.25 325.54 214.91 53 471.73 441.73 406.43 377.72 328.88 215.36 54 473.99 443.99 415.56 378.27 329.29 224.23 55 475.15 445.15 421.47 378.98 329.70 225.13 56 475.58 445.58 430.32 385.65 330.10 226.05 57 482.26 452.26 437.92 389.45 336.77 244.37 58 490.72 460.72 446.24 394.05 337.45 249.36 59 497.37 467.37 453.57 401.83 341.64 253.27 60 499.06 469.06 458.80 406.26 349.22 253.70 61 514.55 484.55 469.68 410.15 352.09 261.94 62 527.40 497.40 476.59 422.00 352.74 266.45 63 528.69 498.69 483.59 427.08 365.31 270.72 64 537.84 507.84 492.58 436.09 366.58 275.00 65 545.82 515.82 500.44 461.24 366.98 279.26 66 554.88 524.88 509.35 463.76 367.61 283.06

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 67 567.25 537.25 516.88 464.19 368.01 283.49 68 568.98 538.98 523.21 464.61 368.42 283.92 69 574.83 544.83 528.97 465.87 369.67 284.54 70 575.55 545.55 529.64 482.77 393.61 296.70 71 589.76 559.76 530.52 484.46 397.54 304.07 72 592.80 562.80 546.64 484.87 397.95 307.35 73 602.75 572.75 556.43 485.39 398.35 307.78 74 610.11 580.11 563.65 495.59 398.91 308.21 75 610.96 580.96 564.50 502.61 409.95 309.07 76 615.30 585.30 573.82 506.81 416.36 316.92 77 616.32 586.32 574.82 507.63 429.18 317.78 78 629.14 599.14 587.39 509.23 436.86 318.65 79 655.59 625.59 613.32 519.20 462.79 319.51 80 658.25 628.25 615.93 544.29 465.99 320.37 81 674.44 644.44 631.80 557.15 466.79 321.79 82 676.06 646.06 633.39 558.45 467.60 349.13 83 676.91 646.91 634.22 572.77 468.41 351.87 84 677.86 647.86 635.15 574.22 476.32 352.73 85 689.41 659.41 646.48 575.04 477.43 353.59 86 692.62 662.62 649.62 575.88 480.28 354.46 87 693.66 663.66 650.64 576.71 481.08 357.30 88 695.09 665.09 652.04 581.43 484.81 358.16 89 709.11 679.11 665.79 582.87 485.62 359.02 90 735.23 705.23 691.40 597.46 486.43 359.88 91 737.85 707.85 693.97 611.40 487.24 360.75 92 738.68 708.68 694.78 612.80 488.04 361.61 93 739.52 709.52 695.60 613.63 488.84 362.47 94 740.36 710.36 696.43 614.46 489.66 363.34 95 741.20 711.20 697.25 615.29 494.00 364.20 96 742.06 712.06 698.09 619.09 494.81 365.06 97 742.89 712.89 698.91 620.89 505.21 365.93 98 744.58 714.58 700.56 651.60 517.05 366.79 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 99 778.22 748.22 733.54 654.68 540.30 382.61 2 Some exceptions apply. See fedex.com/uspackages for details. 100 823.00 793.00 775.00 672.00 599.00 412.00 3 By 8 p.m. to residences.

46 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 831.23 $ 800.93 $ 782.75 $ 678.72 $ 604.99 $ 416.12 102 839.46 808.86 790.50 685.44 610.98 420.24 103 847.69 816.79 798.25 692.16 616.97 424.36 104 855.92 824.72 806.00 698.88 622.96 428.48 105 864.15 832.65 813.75 705.60 628.95 432.60 106 872.38 840.58 821.50 712.32 634.94 436.72 107 880.61 848.51 829.25 719.04 640.93 440.84 108 888.84 856.44 837.00 725.76 646.92 444.96 109 897.07 864.37 844.75 732.48 652.91 449.08 110 905.30 872.30 852.50 739.20 658.90 453.20 111 913.53 880.23 860.25 745.92 664.89 457.32 112 921.76 888.16 868.00 752.64 670.88 461.44 113 929.99 896.09 875.75 759.36 676.87 465.56 114 938.22 904.02 883.50 766.08 682.86 469.68 115 946.45 911.95 891.25 772.80 688.85 473.80 116 954.68 919.88 899.00 779.52 694.84 477.92 117 962.91 927.81 906.75 786.24 700.83 482.04

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 118 971.14 935.74 914.50 792.96 706.82 486.16 119 979.37 943.67 922.25 799.68 712.81 490.28 120 987.60 951.60 930.00 806.40 718.80 494.40 121 995.83 959.53 937.75 813.12 724.79 498.52 122 1,004.06 967.46 945.50 819.84 730.78 502.64 123 1,012.29 975.39 953.25 826.56 736.77 506.76 124 1,020.52 983.32 961.00 833.28 742.76 510.88 125 1,028.75 991.25 968.75 840.00 748.75 515.00 126 1,036.98 999.18 976.50 846.72 754.74 519.12 127 1,045.21 1,007.11 984.25 853.44 760.73 523.24 128 1,053.44 1,015.04 992.00 860.16 766.72 527.36 129 1,061.67 1,022.97 999.75 866.88 772.71 531.48 130 1,069.90 1,030.90 1,007.50 873.60 778.70 535.60 131 1,078.13 1,038.83 1,015.25 880.32 784.69 539.72 132 1,086.36 1,046.76 1,023.00 887.04 790.68 543.84 133 1,094.59 1,054.69 1,030.75 893.76 796.67 547.96 134 1,102.82 1,062.62 1,038.50 900.48 802.66 552.08 135 1,111.05 1,070.55 1,046.25 907.20 808.65 556.20 136 1,119.28 1,078.48 1,054.00 913.92 814.64 560.32 137 1,127.51 1,086.41 1,061.75 920.64 820.63 564.44 138 1,135.74 1,094.34 1,069.50 927.36 826.62 568.56 139 1,143.97 1,102.27 1,077.25 934.08 832.61 572.68 140 1,152.20 1,110.20 1,085.00 940.80 838.60 576.80 141 1,160.43 1,118.13 1,092.75 947.52 844.59 580.92 142 1,168.66 1,126.06 1,100.50 954.24 850.58 585.04 143 1,176.89 1,133.99 1,108.25 960.96 856.57 589.16 144 1,185.12 1,141.92 1,116.00 967.68 862.56 593.28 145 1,193.35 1,149.85 1,123.75 974.40 868.55 597.40 146 1,201.58 1,157.78 1,131.50 981.12 874.54 601.52 147 1,209.81 1,165.71 1,139.25 987.84 880.53 605.64 148 1,218.04 1,173.64 1,147.00 994.56 886.52 609.76 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 149 1,226.27 1,181.57 1,154.75 1,001.28 892.51 613.88 2 Some exceptions apply. See fedex.com/uspackages for details. 150 1,234.50 1,189.50 1,162.50 1,008.00 898.50 618.00 3 By 8 p.m. to residences.

47 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 78.84 $ 48.84 $ 46.28 $ 33.50 ** ** FedEx® Pak * * * * * * 1 lb. $ 109.95 $ 79.95 $ 72.91 $ 36.51 $ 31.49 $ 25.92 2 lbs. 119.30 89.30 81.36 43.36 38.10 30.10 3 127.63 97.63 88.94 49.75 43.71 33.99 4 136.24 106.24 97.38 56.61 49.74 38.88 5 137.72 107.72 98.57 64.40 56.59 43.61 6 154.20 124.20 110.91 70.55 61.98 49.61 7 162.68 132.68 118.52 77.72 68.28 51.66 8 166.82 136.82 125.93 85.50 75.12 56.41 9 169.77 139.77 134.07 93.86 82.46 64.06 10 171.66 141.66 135.72 101.50 89.19 69.07 11 192.48 162.48 149.14 103.59 96.65 74.01 12 202.86 172.86 157.11 117.57 101.28 78.21 13 211.18 181.18 164.69 124.44 109.32 82.95 14 212.02 182.02 172.85 125.98 114.24 87.25 15 212.95 182.95 179.32 133.50 119.42 92.16 16 231.44 201.44 183.90 139.15 124.48 96.27 17 233.29 203.29 187.82 148.29 130.27 100.59 Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 18 233.60 203.60 192.84 151.91 135.21 104.00 19 235.22 205.22 197.81 162.15 142.47 107.78 20 237.27 207.27 198.62 166.41 147.79 112.38 21 254.78 224.78 214.55 172.82 151.34 116.06 22 262.41 232.41 223.64 182.47 157.21 120.39 23 268.99 238.99 224.55 189.26 162.59 121.49 24 273.83 243.83 229.52 196.03 164.32 122.04 25 274.44 244.44 238.03 199.12 178.11 132.87 26 286.61 256.61 250.02 208.30 183.03 136.91 27 298.10 268.10 256.45 213.47 188.77 141.17 28 304.74 274.74 263.75 216.13 193.33 145.70 29 306.19 276.19 269.78 220.19 199.09 150.25 30 309.27 279.27 272.86 223.03 204.13 154.55 31 317.00 287.00 280.59 234.60 209.60 158.74 32 321.62 291.62 285.20 235.77 214.65 163.27 33 333.23 303.23 293.70 240.83 220.11 167.66 34 334.60 304.60 296.13 256.66 225.53 172.75 35 337.43 307.43 296.46 262.97 226.52 173.27 36 343.96 313.96 302.91 267.47 232.37 180.84 37 354.62 324.62 311.31 267.92 243.25 184.97 38 355.69 325.69 317.38 274.02 249.88 188.44 39 361.49 331.49 324.94 291.23 256.38 188.80 40 362.22 332.22 325.70 292.96 262.05 195.63 41 376.64 346.64 339.84 306.29 269.13 199.80 42 384.29 354.29 343.96 314.01 275.89 204.13 43 403.78 373.78 355.37 320.54 281.64 208.87 44 405.74 375.74 365.28 322.21 287.19 213.35 45 406.50 376.50 369.11 331.73 291.47 217.66 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 46 421.08 391.08 377.88 338.55 297.77 222.88 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 422.54 392.54 380.71 339.24 298.40 227.29 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 422.76 392.76 384.83 340.31 300.81 230.80 Any fraction of a pound is rounded up to the next-higher pound. 49 422.96 392.96 385.25 345.63 301.06 231.16 ** One-pound rate applies.

48 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 50 lbs. $ 424.10 $ 394.10 $ 386.37 $ 347.30 $ 301.50 $ 232.15 51 446.77 416.77 406.80 377.00 309.96 251.77 52 478.77 448.77 425.71 384.65 333.13 255.88 53 482.44 452.44 433.50 385.42 335.46 260.37 54 482.87 452.87 435.71 385.84 335.88 260.83 55 490.21 460.21 436.59 386.56 336.30 269.78 56 498.12 468.12 454.14 393.37 336.71 270.68 57 505.54 475.54 455.91 397.24 343.51 279.76 58 506.29 476.29 461.25 401.94 344.20 284.33 59 506.72 476.72 466.27 409.87 348.48 289.57 60 508.45 478.45 467.98 414.39 356.21 294.81 61 542.89 512.89 482.28 432.36 359.14 299.53 62 546.93 516.93 491.24 434.16 359.80 300.01 63 554.91 524.91 513.34 435.63 372.62 309.43 64 556.36 526.36 515.55 464.75 373.92 314.37 65 570.12 540.12 518.25 473.15 374.32 318.82 66 579.31 549.31 524.41 474.00 374.98 324.27

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 67 594.92 564.92 547.15 479.01 375.38 329.36 68 596.54 566.54 553.34 484.74 375.79 333.99 69 604.92 574.92 559.63 492.90 377.07 334.52 70 610.13 580.13 560.73 493.72 401.49 344.84 71 611.36 581.36 561.15 494.15 405.50 350.23 72 620.71 590.71 562.32 494.57 405.91 354.63 73 623.76 593.76 580.69 495.10 406.32 355.08 74 624.19 594.19 582.53 505.51 406.89 355.51 75 625.04 595.04 583.37 512.67 418.15 356.38 76 638.43 608.43 596.49 516.95 424.69 360.19 77 639.77 609.77 597.81 517.79 437.77 377.49 78 641.13 611.13 599.14 519.42 468.93 379.24 79 668.11 638.11 625.59 551.84 472.05 382.78 80 670.82 640.82 628.25 555.18 475.32 383.64 81 687.33 657.33 644.44 568.30 476.13 384.51 82 688.99 658.99 646.06 569.62 476.96 386.38 83 689.85 659.85 646.91 584.23 477.78 396.29 84 690.82 660.82 647.86 585.71 485.85 397.29 85 704.44 674.44 661.21 586.55 486.98 412.10 86 705.88 675.88 662.62 587.40 489.89 413.59 87 706.94 676.94 663.66 588.25 490.71 414.45 88 708.40 678.40 665.09 593.06 494.51 415.31 89 737.54 707.54 693.66 594.53 495.34 416.18 90 750.69 720.69 706.55 621.51 496.16 417.04 91 752.01 722.01 707.85 624.21 496.99 417.90 92 752.86 722.86 708.68 625.06 497.81 418.77 93 753.72 723.72 709.52 625.91 498.62 419.63 94 754.57 724.57 710.36 626.75 499.46 420.49 95 755.43 725.43 711.20 627.60 503.89 421.36 96 756.31 726.31 712.06 631.48 504.71 437.01 97 757.16 727.16 712.89 633.31 515.32 438.59 98 758.88 728.88 714.58 664.64 527.40 439.45 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 793.19 763.19 748.22 667.78 557.27 452.44 99 2 Some exceptions apply. See fedex.com/uspackages for details. 100 861.00 831.00 810.00 705.00 618.00 470.00 3 By 8 p.m. to residences.

49 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 869.61 $ 839.31 $ 818.10 $ 712.05 $ 624.18 $ 474.70 102 878.22 847.62 826.20 719.10 630.36 479.40 103 886.83 855.93 834.30 726.15 636.54 484.10 104 895.44 864.24 842.40 733.20 642.72 488.80 105 904.05 872.55 850.50 740.25 648.90 493.50 106 912.66 880.86 858.60 747.30 655.08 498.20 107 921.27 889.17 866.70 754.35 661.26 502.90 108 929.88 897.48 874.80 761.40 667.44 507.60 109 938.49 905.79 882.90 768.45 673.62 512.30 110 947.10 914.10 891.00 775.50 679.80 517.00 111 955.71 922.41 899.10 782.55 685.98 521.70 112 964.32 930.72 907.20 789.60 692.16 526.40 113 972.93 939.03 915.30 796.65 698.34 531.10 114 981.54 947.34 923.40 803.70 704.52 535.80 115 990.15 955.65 931.50 810.75 710.70 540.50 116 998.76 963.96 939.60 817.80 716.88 545.20 117 1,007.37 972.27 947.70 824.85 723.06 549.90

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 118 1,015.98 980.58 955.80 831.90 729.24 554.60 119 1,024.59 988.89 963.90 838.95 735.42 559.30 120 1,033.20 997.20 972.00 846.00 741.60 564.00 121 1,041.81 1,005.51 980.10 853.05 747.78 568.70 122 1,050.42 1,013.82 988.20 860.10 753.96 573.40 123 1,059.03 1,022.13 996.30 867.15 760.14 578.10 124 1,067.64 1,030.44 1,004.40 874.20 766.32 582.80 125 1,076.25 1,038.75 1,012.50 881.25 772.50 587.50 126 1,084.86 1,047.06 1,020.60 888.30 778.68 592.20 127 1,093.47 1,055.37 1,028.70 895.35 784.86 596.90 128 1,102.08 1,063.68 1,036.80 902.40 791.04 601.60 129 1,110.69 1,071.99 1,044.90 909.45 797.22 606.30 130 1,119.30 1,080.30 1,053.00 916.50 803.40 611.00 131 1,127.91 1,088.61 1,061.10 923.55 809.58 615.70 132 1,136.52 1,096.92 1,069.20 930.60 815.76 620.40 133 1,145.13 1,105.23 1,077.30 937.65 821.94 625.10 134 1,153.74 1,113.54 1,085.40 944.70 828.12 629.80 135 1,162.35 1,121.85 1,093.50 951.75 834.30 634.50 136 1,170.96 1,130.16 1,101.60 958.80 840.48 639.20 137 1,179.57 1,138.47 1,109.70 965.85 846.66 643.90 138 1,188.18 1,146.78 1,117.80 972.90 852.84 648.60 139 1,196.79 1,155.09 1,125.90 979.95 859.02 653.30 140 1,205.40 1,163.40 1,134.00 987.00 865.20 658.00 141 1,214.01 1,171.71 1,142.10 994.05 871.38 662.70 142 1,222.62 1,180.02 1,150.20 1,001.10 877.56 667.40 143 1,231.23 1,188.33 1,158.30 1,008.15 883.74 672.10 144 1,239.84 1,196.64 1,166.40 1,015.20 889.92 676.80 145 1,248.45 1,204.95 1,174.50 1,022.25 896.10 681.50 146 1,257.06 1,213.26 1,182.60 1,029.30 902.28 686.20 147 1,265.67 1,221.57 1,190.70 1,036.35 908.46 690.90 148 1,274.28 1,229.88 1,198.80 1,043.40 914.64 695.60 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 1,282.89 1,238.19 1,206.90 1,050.45 920.82 700.30 2 Some exceptions apply. See fedex.com/uspackages for details. 150 1,291.50 1,246.50 1,215.00 1,057.50 927.00 705.00 3 By 8 p.m. to residences.

50 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates to Alaska and Hawaii1 Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.

To Alaska/Hawaii metro To Alaska/Hawaii rural Zones 9 and 10 11 and 12 Delivery Next day by Next day by Next day by 2nd day by 2nd day by Next day by Next day by 2nd day by Commitment2 9 a.m. 10:30 a.m.3 3 p.m.4 10:30 a.m. 4:30 p.m.5 9 a.m. 10:30 a.m.9 4:30 p.m.5 FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx ® 8 ® ® FedEx® First Priority Standard 2Day A.M. 2Day First Priority 2Day ®6 ® ®7 ®6 ® Envelope Overnight Overnight Overnight Overnight Overnight up to 8 oz. $ 88.56 $ 58.56 $ 52.62 $ 50.24 ** $ 94.74 $ 64.74 ** FedEx® Pak * * * * * * * * 1 lb. $ 118.65 $ 88.65 $ 76.19 $ 51.70 $ 45.59 $ 120.43 $ 90.43 $ 59.01 2 lbs. 127.28 97.28 85.64 57.71 50.89 129.28 99.28 72.07 3 134.72 104.72 92.83 65.89 58.11 152.58 122.58 73.38 4 148.58 118.58 102.06 70.20 61.91 167.66 137.66 76.59 5 158.35 128.35 109.85 76.30 67.28 177.52 147.52 79.26 6 167.64 137.64 119.17 81.12 76.21 187.85 157.85 86.54 7 176.74 146.74 126.28 90.84 77.11 198.20 168.20 87.28 8 185.62 155.62 133.21 91.82 86.40 206.09 176.09 97.68 9 195.68 165.68 142.57 105.35 87.33 215.73 185.73 102.85 10 205.38 175.38 150.96 114.26 100.31 216.97 186.97 107.21 11 220.58 190.58 161.67 121.13 101.61 241.55 211.55 107.65 12 229.86 199.86 167.72 125.51 103.31 246.18 216.18 108.14 13 239.84 209.84 175.58 129.98 114.09 252.06 222.06 117.76 14 240.86 210.86 184.92 135.06 118.56 252.65 222.65 122.38 15 256.00 226.00 192.16 136.18 124.02 263.60 233.60 129.04 16 264.95 234.95 197.01 141.94 129.12 273.48 243.48 136.31 17 270.16 240.16 201.49 154.11 135.28 280.19 250.19 141.90 Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 18 276.11 246.11 206.33 157.26 137.92 289.85 259.85 142.55 19 284.29 254.29 213.80 168.60 148.01 296.65 266.65 155.21 20 289.28 259.28 226.62 169.74 153.25 313.58 283.58 156.92 21 295.25 265.25 228.54 176.28 154.37 321.06 291.06 157.46 22 301.20 271.20 228.75 189.63 160.36 327.52 297.52 168.10 23 308.57 278.57 229.05 196.64 165.85 332.35 302.35 169.17 24 313.84 283.84 234.92 202.43 167.61 337.94 307.94 175.15 25 322.77 292.77 255.37 203.11 185.12 339.74 309.74 193.56 26 327.22 297.22 261.07 216.39 189.96 349.27 319.27 199.52 1 F or FedEx Express Multiweight per-pound rates, 27 333.39 303.39 266.91 217.74 196.10 354.46 324.46 205.53 see pp. 57–58. 2 28 339.07 309.07 274.16 220.46 202.40 361.17 331.17 212.81 S ome exceptions apply. See fedex.com/uspackages for details. 29 343.98 313.98 278.87 224.60 207.50 368.45 338.45 218.77 3 By 5 p.m. to Hawaii. 30 349.68 319.68 283.37 227.50 214.08 369.71 339.71 224.37 4 By 8 p.m. to residences in Alaska. Service is not 31 355.42 325.42 288.40 239.30 219.33 380.50 350.50 231.13 available to Hawaii. See fedex.com/uspackages for details. 32 361.60 331.60 293.92 240.49 226.24 387.78 357.78 237.31 5 By 8 p.m. to residences in Alaska. By 5 p.m. for 33 369.09 339.09 300.68 246.89 226.94 395.26 365.26 239.65 businesses and 8:30 p.m. for residences in Hawaii. 34 373.79 343.79 302.06 267.75 230.68 401.99 371.99 239.89 Some exceptions apply. See fedex.com/uspackages for details. 35 374.56 344.56 302.39 269.85 231.06 409.12 379.12 240.16 6 F edEx First Overnight® is available to select ZIP codes 36 389.87 359.87 308.97 272.96 237.02 417.32 387.32 245.34 in Alaska only. Service is not available to Hawaii. 37 397.58 367.58 317.54 273.28 255.97 423.40 393.40 261.42 7 F edEx Standard Overnight® is available to Alaska 38 404.38 374.38 323.73 279.51 257.87 429.45 399.45 263.03 metro only. Service is not available to Hawaii. 8 ® 39 411.72 381.72 339.40 297.06 269.33 430.08 400.08 281.55 FedEx 2Day A.M.is available to Alaska only. Service is not available to Hawaii. 40 419.37 389.37 340.97 298.82 274.71 431.16 401.16 284.28 9 By 4:30 p.m. to zone 11 businesses and residences 41 427.04 397.04 349.88 319.79 280.71 452.68 422.68 290.85 in Alaska direct-served locations: Anchor Point, 42 435.09 405.09 350.84 327.11 285.79 454.84 424.84 291.51 Eielson AFB, Fairbanks, Fort Wainwrights, Homer, Juneau, Kasilof, Ketchikan, Kodiak, Moose Pass, 43 443.27 413.27 362.48 327.86 292.46 455.79 425.79 304.44 Nikiski, Ninilchik, North Pole, Palmer, Seward, Sitka, 44 452.22 422.22 375.91 328.66 298.29 474.67 444.67 309.56 Soldotna, Sterling and Wasilla. Add one transit day for the following ZIP codes: 99901, 99835, 99824, 458.89 428.89 378.86 344.25 302.62 476.87 446.87 312.32 45 99801, 99686, 99674, 99664, 99652, 99631, 99623 46 466.36 436.36 387.46 345.82 304.10 489.33 459.33 312.60 and 99588. 47 473.38 443.38 388.33 346.03 304.37 490.58 460.58 312.82 * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded 48 481.69 451.69 398.03 347.12 306.84 490.95 460.95 313.03 up to the next-higher pound. 49 484.23 454.23 399.01 368.92 307.09 493.32 463.32 313.24 ** One-pound rate applies.

51 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates to Alaska and Hawaii1 Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.

To Alaska/Hawaii metro To Alaska/Hawaii rural Zones 9 and 10 11 and 12 Delivery Next day by Next day by Next day by 2nd day by 2nd day by Next day by Next day by 2nd day by Commitment2 9 a.m. 10:30 a.m.3 3 p.m.4 10:30 a.m. 4:30 p.m.5 9 a.m. 10:30 a.m.9 4:30 p.m.5 FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M.8 2Day® First Priority 2Day® Service Overnight®6 Overnight® Overnight®6 Overnight®6 Overnight® 50 lbs. $ 489.59 $ 459.59 $ 400.08 $ 371.11 $ 307.53 $ 498.79 $ 468.79 $ 313.69 51 508.07 478.07 421.34 384.54 316.16 527.53 497.53 322.49 52 533.27 503.27 434.76 399.49 339.80 544.24 514.24 350.19 53 535.80 505.80 442.18 403.50 342.17 545.92 515.92 352.97 54 549.40 519.40 444.43 403.92 342.60 559.79 529.79 353.40 55 554.63 524.63 445.33 404.34 343.03 565.13 535.13 353.82 56 556.83 526.83 463.23 404.77 343.45 567.37 537.37 354.25 57 562.01 532.01 465.03 405.19 350.39 576.43 546.43 360.50 58 581.02 551.02 470.48 409.98 351.09 592.39 562.39 361.14 59 582.93 552.93 480.11 443.39 355.45 593.99 563.99 362.56 60 596.06 566.06 481.09 450.80 363.34 607.39 577.39 370.61 61 605.83 575.83 491.93 451.55 366.33 617.35 587.35 373.66 62 606.81 576.81 501.07 458.72 367.00 618.35 588.35 374.35 63 621.89 591.89 525.72 473.83 380.08 633.73 603.73 387.69 64 623.40 593.40 528.19 475.36 381.40 635.27 605.27 389.03 65 624.56 594.56 528.62 482.74 381.81 636.46 606.46 389.45 66 635.88 605.88 534.90 483.48 382.48 660.03 630.03 390.13

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 67 644.46 614.46 561.72 490.03 382.89 662.39 632.39 390.55 68 645.55 615.55 564.41 494.44 383.31 666.07 636.07 390.98 69 646.87 616.87 570.83 504.60 384.62 666.77 636.77 392.32 70 667.10 637.10 571.95 505.62 409.52 680.54 650.54 417.72 71 669.13 639.13 572.38 506.44 413.62 681.92 651.92 421.90 72 675.11 645.11 573.57 522.68 414.03 688.02 658.02 422.32 73 701.55 671.55 596.75 524.31 414.45 714.99 684.99 422.75 74 704.20 674.20 599.07 530.13 415.03 717.69 687.69 423.34 75 705.17 675.17 599.93 530.98 426.52 718.68 688.68 435.06 76 711.90 681.90 616.15 535.53 433.19 725.54 695.54 441.86 77 729.26 699.26 618.48 536.62 446.53 743.25 713.25 455.47 78 758.10 728.10 620.62 538.31 478.32 772.67 742.67 487.89 79 761.00 731.00 663.36 572.01 481.50 775.62 745.62 491.14 761.84 731.84 667.64 580.48 484.83 776.48 746.48 494.53 80 1 F or FedEx Express Multiweight per-pound rates, 81 762.67 732.67 668.49 581.33 485.66 777.33 747.33 495.38 see pp. 57–58. 82 763.51 733.51 669.34 582.71 486.50 778.19 748.19 496.24 2 S ome exceptions apply. See fedex.com/uspackages for details. 83 764.35 734.35 670.97 610.20 487.34 779.04 749.04 497.09 3 By 5 p.m. to Hawaii. 84 765.50 735.50 703.40 612.95 495.57 780.21 750.21 505.49 4 By 8 p.m. to residences in Alaska. Service is not 85 773.33 743.33 719.94 613.80 496.72 803.51 773.51 506.66 available to Hawaii. See fedex.com/uspackages 86 774.81 744.81 721.60 614.60 499.69 809.16 779.16 509.69 for details. 5 87 796.66 766.66 722.46 615.40 500.53 812.00 782.00 510.55 By 8 p.m. to residences in Alaska. By 5 p.m. for businesses and 8:30 p.m. for residences in Hawaii. 88 812.34 782.34 723.31 616.47 504.41 827.99 797.99 514.50 Some exceptions apply. See fedex.com/uspackages 89 813.93 783.93 724.17 637.83 505.25 829.61 799.61 515.36 for details. 6 ® 90 815.59 785.59 733.94 652.03 506.09 831.31 801.31 516.22 F edEx First Overnight is available to select ZIP codes in Alaska only. Service is not available to Hawaii. 91 830.15 800.15 734.92 653.45 506.93 865.30 835.30 517.07 7 F edEx Standard Overnight® is available to Alaska 92 831.61 801.61 735.78 654.25 507.77 876.97 846.97 517.93 metro only. Service is not available to Hawaii. 93 832.46 802.46 736.63 655.05 508.60 885.52 855.52 518.78 8 FedEx 2Day® A.M. is available to Alaska only. 94 848.20 818.20 737.49 656.05 509.45 886.38 856.38 519.64 Service is not available to Hawaii. 9 By 4:30 p.m. to zone 11 businesses and residences 849.78 819.78 738.34 674.04 513.97 887.24 857.24 524.25 95 in Alaska direct-served locations: Anchor Point, 96 850.63 820.63 740.36 677.18 514.81 888.09 858.09 525.11 Eielson AFB, Fairbanks, Fort Wainwrights, Homer, 97 851.49 821.49 780.62 677.98 525.63 888.95 858.95 536.15 Juneau, Kasilof, Ketchikan, Kodiak, Moose Pass, Nikiski, Ninilchik, North Pole, Palmer, Seward, Sitka, 98 853.50 823.50 784.65 678.88 537.95 889.88 859.88 572.72 Soldotna, Sterling and Wasilla. Add one transit day 99 885.12 855.12 838.35 681.14 568.42 902.23 872.23 579.79 for the following ZIP codes: 99901, 99835, 99824, 99801, 99686, 99674, 99664, 99652, 99631, 99623 100 969.00 939.00 851.00 720.00 631.00 989.00 959.00 644.00 and 99588.

52 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates to Alaska and Hawaii1 Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.

To Alaska/Hawaii metro To Alaska/Hawaii rural Zones 9 and 10 11 and 12 Delivery Next day by Next day by Next day by 2nd day by 2nd day by Next day by Next day by 2nd day by Commitment2 9 a.m. 10:30 a.m.3 3 p.m.4 10:30 a.m. 4:30 p.m.5 9 a.m. 10:30 a.m.9 4:30 p.m.5 FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M.8 2Day® First Priority 2Day® Service Overnight®6 Overnight® Overnight®7 Overnight®6 Overnight® 101 lbs. $ 978.69 $ 948.39 $ 859.51 $ 727.20 $ 637.31 $ 998.89 $ 968.59 $ 650.44 102 988.38 957.78 868.02 734.40 643.62 1,008.78 978.18 656.88 103 998.07 967.17 876.53 741.60 649.93 1,018.67 987.77 663.32 104 1,007.76 976.56 885.04 748.80 656.24 1,028.56 997.36 669.76 105 1,017.45 985.95 893.55 756.00 662.55 1,038.45 1,006.95 676.20 106 1,027.14 995.34 902.06 763.20 668.86 1,048.34 1,016.54 682.64 107 1,036.83 1,004.73 910.57 770.40 675.17 1,058.23 1,026.13 689.08 108 1,046.52 1,014.12 919.08 777.60 681.48 1,068.12 1,035.72 695.52 109 1,056.21 1,023.51 927.59 784.80 687.79 1,078.01 1,045.31 701.96 110 1,065.90 1,032.90 936.10 792.00 694.10 1,087.90 1,054.90 708.40 111 1,075.59 1,042.29 944.61 799.20 700.41 1,097.79 1,064.49 714.84 112 1,085.28 1,051.68 953.12 806.40 706.72 1,107.68 1,074.08 721.28 113 1,094.97 1,061.07 961.63 813.60 713.03 1,117.57 1,083.67 727.72 114 1,104.66 1,070.46 970.14 820.80 719.34 1,127.46 1,093.26 734.16 115 1,114.35 1,079.85 978.65 828.00 725.65 1,137.35 1,102.85 740.60 116 1,124.04 1,089.24 987.16 835.20 731.96 1,147.24 1,112.44 747.04 117 1,133.73 1,098.63 995.67 842.40 738.27 1,157.13 1,122.03 753.48

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 118 1,143.42 1,108.02 1,004.18 849.60 744.58 1,167.02 1,131.62 759.92 119 1,153.11 1,117.41 1,012.69 856.80 750.89 1,176.91 1,141.21 766.36 120 1,162.80 1,126.80 1,021.20 864.00 757.20 1,186.80 1,150.80 772.80 121 1,172.49 1,136.19 1,029.71 871.20 763.51 1,196.69 1,160.39 779.24 122 1,182.18 1,145.58 1,038.22 878.40 769.82 1,206.58 1,169.98 785.68 123 1,191.87 1,154.97 1,046.73 885.60 776.13 1,216.47 1,179.57 792.12 124 1,201.56 1,164.36 1,055.24 892.80 782.44 1,226.36 1,189.16 798.56 125 1,211.25 1,173.75 1,063.75 900.00 788.75 1,236.25 1,198.75 805.00 126 1,220.94 1,183.14 1,072.26 907.20 795.06 1,246.14 1,208.34 811.44 127 1,230.63 1,192.53 1,080.77 914.40 801.37 1,256.03 1,217.93 817.88 128 1,240.32 1,201.92 1,089.28 921.60 807.68 1,265.92 1,227.52 824.32 129 1,250.01 1,211.31 1,097.79 928.80 813.99 1,275.81 1,237.11 830.76 130 1,259.70 1,220.70 1,106.30 936.00 820.30 1,285.70 1,246.70 837.20 1 F or FedEx Express Multiweight per-pound rates, 131 1,269.39 1,230.09 1,114.81 943.20 826.61 1,295.59 1,256.29 843.64 see pp. 57–58. 132 1,279.08 1,239.48 1,123.32 950.40 832.92 1,305.48 1,265.88 850.08 2 S ome exceptions apply. See fedex.com/uspackages 133 1,288.77 1,248.87 1,131.83 957.60 839.23 1,315.37 1,275.47 856.52 for details. 3 By 5 p.m. to Hawaii. 134 1,298.46 1,258.26 1,140.34 964.80 845.54 1,325.26 1,285.06 862.96 4 By 8 p.m. to residences in Alaska. Service is not 135 1,308.15 1,267.65 1,148.85 972.00 851.85 1,335.15 1,294.65 869.40 available to Hawaii. See fedex.com/uspackages 136 1,317.84 1,277.04 1,157.36 979.20 858.16 1,345.04 1,304.24 875.84 for details. 137 1,327.53 1,286.43 1,165.87 986.40 864.47 1,354.93 1,313.83 882.28 5 By 8 p.m. to residences in Alaska. By 5 p.m. for businesses and 8:30 p.m. for residences in Hawaii. 138 1,337.22 1,295.82 1,174.38 993.60 870.78 1,364.82 1,323.42 888.72 Some exceptions apply. See fedex.com/uspackages 139 1,346.91 1,305.21 1,182.89 1,000.80 877.09 1,374.71 1,333.01 895.16 for details. 140 1,356.60 1,314.60 1,191.40 1,008.00 883.40 1,384.60 1,342.60 901.60 6 F edEx First Overnight® is available to select ZIP codes in Alaska only. Service is not available to Hawaii. 141 1,366.29 1,323.99 1,199.91 1,015.20 889.71 1,394.49 1,352.19 908.04 7 F edEx Standard Overnight® is available to Alaska 142 1,375.98 1,333.38 1,208.42 1,022.40 896.02 1,404.38 1,361.78 914.48 metro only. Service is not available to Hawaii. 143 1,385.67 1,342.77 1,216.93 1,029.60 902.33 1,414.27 1,371.37 920.92 8 FedEx 2Day® A.M. is available to Alaska only. 144 1,395.36 1,352.16 1,225.44 1,036.80 908.64 1,424.16 1,380.96 927.36 Service is not available to Hawaii. 9 145 1,405.05 1,361.55 1,233.95 1,044.00 914.95 1,434.05 1,390.55 933.80 By 4:30 p.m. to zone 11 businesses and residences in Alaska direct-served locations: Anchor Point, 146 1,414.74 1,370.94 1,242.46 1,051.20 921.26 1,443.94 1,400.14 940.24 Eielson AFB, Fairbanks, Fort Wainwrights, Homer, 147 1,424.43 1,380.33 1,250.97 1,058.40 927.57 1,453.83 1,409.73 946.68 Juneau, Kasilof, Ketchikan, Kodiak, Moose Pass, Nikiski, Ninilchik, North Pole, Palmer, Seward, Sitka, 148 1,434.12 1,389.72 1,259.48 1,065.60 933.88 1,463.72 1,419.32 953.12 Soldotna, Sterling and Wasilla. Add one transit day 149 1,443.81 1,399.11 1,267.99 1,072.80 940.19 1,473.61 1,428.91 959.56 for the following ZIP codes: 99901, 99835, 99824, 99801, 99686, 99674, 99664, 99652, 99631, 99623 150 1,453.50 1,408.50 1,276.50 1,080.00 946.50 1,483.50 1,438.50 966.00 and 99588.

53 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates From Alaska and Hawaii1 Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments.

From Alaska/Hawaii From Alaska/Hawaii Zones 13–16 Zones 13–16 Delivery Next day by Next day by Next day by 2nd day by 2nd day by Delivery Next day by Next day by Next day by 2nd day by 2nd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx ® ® First Priority Standard 2Day® A.M. 2Day® FedEx® First Priority Standard 2Day A.M. 2Day Overnight® Overnight® Overnight® Overnight® Overnight® Overnight® Envelope Service up to 8 oz. $ 64.24 $ 34.24 $ 30.34 $ 29.14 ** 50 lbs. $ 307.57 $ 277.57 $ 245.34 $ 172.43 $ 132.37 FedEx® Pak * * * * * 51 313.70 283.70 260.72 174.65 133.10 1 lb. $ 82.68 $ 52.68 $ 42.87 $ 32.38 $ 28.88 52 327.81 297.81 265.16 175.20 133.52 2 lbs. 86.09 56.09 43.09 35.34 32.59 53 329.33 299.33 269.50 179.98 137.16 3 92.30 62.30 46.09 41.21 35.56 54 330.00 300.00 273.78 180.53 137.59 4 99.00 69.00 57.25 48.08 41.49 55 343.24 313.24 289.99 181.09 138.01 5 104.95 74.95 58.37 52.47 43.03 56 344.64 314.64 291.63 182.63 139.18 6 118.07 88.07 70.66 60.03 51.80 57 372.50 342.50 298.79 184.99 140.97 7 119.60 89.60 74.07 66.19 54.30 58 375.29 345.29 299.51 189.07 144.09 8 134.51 104.51 80.66 68.24 55.98 59 375.73 345.73 300.07 191.65 146.04 9 140.76 110.76 85.29 72.32 56.40 60 376.19 346.19 311.27 196.20 149.52 10 141.40 111.40 94.46 72.89 59.78 61 380.31 350.31 312.41 196.74 149.94 11 150.72 120.72 95.39 73.38 60.13 62 381.23 351.23 312.84 199.97 152.39 12 176.64 146.64 107.80 73.89 60.34 63 398.58 368.58 316.08 202.02 154.00 13 181.28 151.28 110.58 74.40 60.55 64 400.32 370.32 316.50 211.18 160.94 14 181.85 151.85 110.90 74.91 60.77 65 400.78 370.78 316.93 212.11 161.64 15 182.49 152.49 117.11 78.64 60.98 66 401.22 371.22 317.40 221.06 162.07

16 184.36 154.36 117.75 79.57 61.20 in Lbs. Shipments in All Other Packaging / Maximum Weight 67 401.69 371.69 322.85 221.96 163.07 17 184.57 154.57 117.96 82.70 63.50 68 402.11 372.11 323.40 222.39 165.67 Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 18 185.22 155.22 118.17 85.11 65.34 69 402.77 372.77 323.83 222.81 168.27 19 188.70 158.70 119.42 87.68 67.33 70 415.50 385.50 324.25 223.23 170.12 20 189.07 159.07 125.46 90.33 69.35 71 416.78 386.78 324.68 226.34 172.48 21 190.38 160.38 127.70 90.87 69.76 72 417.24 387.24 325.11 228.74 174.33 22 190.86 160.86 134.13 96.31 73.95 73 417.81 387.81 325.54 233.01 177.56 23 191.66 161.66 134.79 96.87 74.38 74 429.13 399.13 325.97 235.43 179.42 24 207.42 177.42 142.35 97.41 74.78 75 430.27 400.27 326.82 250.70 181.61 25 209.01 179.01 145.11 104.43 81.39 76 441.74 411.74 327.68 253.95 187.08 26 218.67 188.67 154.28 105.14 82.06 77 447.85 417.85 328.53 254.80 189.28 27 219.65 189.65 155.29 105.68 82.29 78 448.70 418.70 329.39 255.65 191.81 28 221.73 191.73 163.40 109.41 84.00 79 449.56 419.56 330.24 256.68 194.53 29 222.21 192.21 166.17 109.96 84.41 80 460.76 430.76 331.10 276.88 200.53 30 229.92 199.92 169.29 111.67 85.73 81 461.88 431.88 331.95 278.91 201.38 31 236.31 206.31 175.56 114.52 87.92 82 462.74 432.74 332.81 279.76 202.24 32 236.96 206.96 176.37 117.76 90.40 83 463.59 433.59 333.66 282.27 203.35 33 239.98 209.98 192.45 120.15 92.25 84 464.45 434.45 334.52 285.40 205.62 34 250.47 220.47 194.06 126.02 96.75 85 465.30 435.30 335.38 292.83 221.02 35 251.52 221.52 194.28 126.61 97.21 86 479.94 449.94 352.57 293.68 222.57 36 269.50 239.50 196.45 130.79 98.19 87 510.83 480.83 354.29 297.54 223.43 37 277.39 247.39 200.54 131.22 100.74 88 513.92 483.92 361.78 306.01 230.89 38 290.97 260.97 210.42 133.25 102.29 89 514.78 484.78 362.63 306.86 231.74 39 300.48 270.48 219.30 136.03 104.43 90 529.45 499.45 363.49 307.71 233.44 40 301.45 271.45 223.84 138.07 106.00 91 530.93 500.93 364.83 308.56 234.30 41 305.04 275.04 228.40 141.36 108.53 92 531.78 501.78 391.63 313.68 237.99 42 305.40 275.40 228.86 156.11 117.25 93 532.64 502.64 394.35 314.48 238.84 43 305.62 275.62 236.37 157.60 120.98 94 534.18 504.18 395.21 315.38 239.70 44 305.83 275.83 239.81 158.50 121.41 95 564.27 534.27 408.87 330.14 240.55 45 306.04 276.04 243.55 158.71 121.84 96 567.28 537.28 410.85 331.62 247.98 46 306.26 276.26 243.93 159.26 122.27 97 568.08 538.08 450.27 332.47 252.19 47 306.47 276.47 244.14 162.26 122.68 98 568.88 538.88 454.22 333.32 253.05 48 306.68 276.68 244.36 162.57 124.80 99 571.37 541.37 456.77 334.36 258.80 49 307.14 277.14 244.57 163.12 125.23 100 621.00 591.00 502.00 351.00 287.00

1 F or FedEx Express Multiweight per-pound rates, see pp. 57–58. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. 2 S ome exceptions apply. See fedex.com/uspackages for details. ** One-pound rate applies. 3 By 8 p.m. to residences. 54 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates From Alaska and Hawaii1 Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments.

From Alaska/Hawaii Zones 13–16 Delivery Next day by Next day by Next day by 2nd day by 2nd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Service Overnight® Overnight® Overnight® 101 lbs. $ 627.21 $ 596.91 $ 507.02 $ 354.51 $ 289.87 102 633.42 602.82 512.04 358.02 292.74 103 639.63 608.73 517.06 361.53 295.61 104 645.84 614.64 522.08 365.04 298.48 105 652.05 620.55 527.10 368.55 301.35 106 658.26 626.46 532.12 372.06 304.22 107 664.47 632.37 537.14 375.57 307.09 108 670.68 638.28 542.16 379.08 309.96 109 676.89 644.19 547.18 382.59 312.83 110 683.10 650.10 552.20 386.10 315.70 111 689.31 656.01 557.22 389.61 318.57 112 695.52 661.92 562.24 393.12 321.44 113 701.73 667.83 567.26 396.63 324.31 114 707.94 673.74 572.28 400.14 327.18 115 714.15 679.65 577.30 403.65 330.05 116 720.36 685.56 582.32 407.16 332.92 117 726.57 691.47 587.34 410.67 335.79

Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 118 732.78 697.38 592.36 414.18 338.66 119 738.99 703.29 597.38 417.69 341.53 120 745.20 709.20 602.40 421.20 344.40 121 751.41 715.11 607.42 424.71 347.27 122 757.62 721.02 612.44 428.22 350.14 123 763.83 726.93 617.46 431.73 353.01 124 770.04 732.84 622.48 435.24 355.88 125 776.25 738.75 627.50 438.75 358.75 126 782.46 744.66 632.52 442.26 361.62 127 788.67 750.57 637.54 445.77 364.49 128 794.88 756.48 642.56 449.28 367.36 129 801.09 762.39 647.58 452.79 370.23 130 807.30 768.30 652.60 456.30 373.10 131 813.51 774.21 657.62 459.81 375.97 132 819.72 780.12 662.64 463.32 378.84 133 825.93 786.03 667.66 466.83 381.71 134 832.14 791.94 672.68 470.34 384.58 135 838.35 797.85 677.70 473.85 387.45 136 844.56 803.76 682.72 477.36 390.32 137 850.77 809.67 687.74 480.87 393.19 138 856.98 815.58 692.76 484.38 396.06 139 863.19 821.49 697.78 487.89 398.93 140 869.40 827.40 702.80 491.40 401.80 141 875.61 833.31 707.82 494.91 404.67 142 881.82 839.22 712.84 498.42 407.54 143 888.03 845.13 717.86 501.93 410.41 144 894.24 851.04 722.88 505.44 413.28 145 900.45 856.95 727.90 508.95 416.15 146 906.66 862.86 732.92 512.46 419.02 147 912.87 868.77 737.94 515.97 421.89 148 919.08 874.68 742.96 519.48 424.76 1 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 149 925.29 880.59 747.98 522.99 427.63 2 Some exceptions apply. See fedex.com/uspackages for details. 150 931.50 886.50 753.00 526.50 430.50 3 By 8 p.m. to residences.

55 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates Within Hawaii1 Shipments within Hawaii. FedEx Priority Overnight® is the only service available for FedEx Express® intra-Hawaii package shipments.

Intra-Hawaii Intra-Hawaii Intra-Hawaii Zones Within islands Zones Within islands Zones Within islands Delivery Next day by Delivery Next day by Delivery Next day by Commitment2 5 p.m. Commitment2 5 p.m. Commitment2 5 p.m. FedEx FedEx FedEx ® Priority Priority Priority FedEx ® ® ® Envelope Overnight Service Overnight Service Overnight up to 8 oz. $ 7.00 50 lbs. $ 18.75 101 lbs. $ 31.50 1 lb. $ 7.00 51 19.00 102 31.75 2 lbs. 7.00 52 19.25 103 32.00 3 7.00 53 19.50 104 32.25 4 7.00 54 19.75 105 32.50 5 7.50 55 20.00 106 32.75 6 7.75 56 20.25 107 33.00 7 8.00 57 20.50 108 33.25 8 8.25 58 20.75 109 33.50 9 8.50 59 21.00 110 33.75 10 8.75 60 21.25 111 34.00 11 9.00 61 21.50 112 34.25 12 9.25 62 21.75 113 34.50 13 9.50 63 22.00 114 34.75 14 9.75 64 22.25 115 35.00 15 10.00 65 22.50 116 35.25 16 10.25 66 22.75 117 35.50 Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 17 10.50 67 23.00 in Lbs. Shipments in All Other Packaging / Maximum Weight 118 35.75 Shipments in All Other Packaging / Maximum Weight in Lbs. Shipments in All Other Packaging / Maximum Weight 18 10.75 68 23.25 119 36.00 19 11.00 69 23.50 120 36.25 20 11.25 70 23.75 121 36.50 21 11.50 71 24.00 122 36.75 22 11.75 72 24.25 123 37.00 23 12.00 73 24.50 124 37.25 24 12.25 74 24.75 125 37.50 25 12.50 75 25.00 126 37.75 26 12.75 76 25.25 127 38.00 27 13.00 77 25.50 128 38.25 28 13.25 78 25.75 129 38.50 29 13.50 79 26.00 130 38.75 30 13.75 80 26.25 131 39.00 31 14.00 81 26.50 132 39.25 32 14.25 82 26.75 133 39.50 33 14.50 83 27.00 134 39.75 34 14.75 84 27.25 135 40.00 35 15.00 85 27.50 136 40.25 36 15.25 86 27.75 137 40.50 37 15.50 87 28.00 138 40.75 38 15.75 88 28.25 139 41.00 39 16.00 89 28.50 140 41.25 40 16.25 90 28.75 141 41.50 41 16.50 91 29.00 142 41.75 42 16.75 92 29.25 143 42.00 43 17.00 93 29.50 144 42.25 44 17.25 94 29.75 145 42.50 45 17.50 95 30.00 146 42.75 46 17.75 96 30.25 147 43.00 47 18.00 97 30.50 148 43.25 1 48 18.25 98 30.75 149 43.50 For FedEx Express Multiweight per-pound rates, see pp. 57–58. 2 Some exceptions apply. See fedex.com/uspackages for details. 49 18.50 99 31.00 150 43.75 Any fraction of a pound is rounded up to the next-higher pound. 100 31.25

56 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Package Rates: FedEx Express Multiweight® FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs. or more for FedEx Express Saver® shipments). A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. Zone 2 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 2.70 $ 2.40 $ 2.22 $ 1.70 $ 1.46 $ 1.32 500–999 lbs. 2.68 2.38 2.20 1.68 1.44 1.30 1,000–1,999 lbs. 2.66 2.36 2.18 1.66 1.42 1.28 2,000+ lbs. 2.64 2.34 2.16 1.64 1.40 1.26 Zone 3 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 3.65 $ 3.35 $ 3.28 $ 2.03 $ 1.81 $ 1.67 500–999 lbs. 3.63 3.33 3.26 2.01 1.79 1.65 1,000–1,999 lbs. 3.61 3.31 3.24 1.99 1.77 1.63 2,000+ lbs. 3.59 3.29 3.22 1.97 1.75 1.61 Zone 4 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 6.32 $ 6.02 $ 5.90 $ 2.65 $ 2.34 $ 2.20 500–999 lbs. 6.30 6.00 5.88 2.63 2.32 2.18 1,000–1,999 lbs. 6.28 5.98 5.86 2.61 2.30 2.16 2,000+ lbs. 6.26 5.96 5.84 2.59 2.28 2.14 Zone 5 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 6.87 $ 6.57 $ 6.44 $ 3.89 $ 3.30 $ 2.65 500–999 lbs. 6.85 6.55 6.42 3.87 3.28 2.63 1,000–1,999 lbs. 6.83 6.53 6.40 3.85 3.26 2.61 2,000+ lbs. 6.81 6.51 6.38 3.83 3.24 2.59 Zone 6 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 7.01 $ 6.71 $ 6.57 $ 6.34 $ 5.30 $ 3.69 500–999 lbs. 6.99 6.69 6.55 6.32 5.28 3.67 1,000–1,999 lbs. 6.97 6.67 6.53 6.30 5.26 3.65 2,000+ lbs. 6.95 6.65 6.51 6.28 5.24 3.63 Zone 7 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® FedEx Ground Multiweight® shipment rates are available by contract only. 100–499 lbs. $ 8.23 $ 7.93 $ 7.75 $ 6.72 $ 5.99 $ 4.12 Contact your FedEx account executive for more information. FedEx Ground 500–999 lbs. 8.21 7.91 7.73 6.70 5.97 4.10 multiple-piece shipments may receive per-pound rates if the total shipment weighs 200 lbs. or more. A shipment average minimum package weight 1,000–1,999 lbs. 8.19 7.89 7.71 6.68 5.95 4.08 applies and varies by contract. 2,000+ lbs. 8.17 7.87 7.69 6.66 5.93 4.06 Any fraction of a pound is rounded up to the next-higher pound.

57 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Package Rates: FedEx Express Multiweight FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs. or more for FedEx Express Saver shipments). A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. Zone 8 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 8.61 $ 8.31 $ 8.10 $ 7.05 $ 6.18 $ 4.70 500–999 lbs. 8.59 8.29 8.08 7.03 6.16 4.68 1,000–1,999 lbs. 8.57 8.27 8.06 7.01 6.14 4.66 2,000+ lbs. 8.55 8.25 8.04 6.99 6.12 4.64

Zones 9 and 10 (To AK and HI Metro) Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M.2 2Day® Weight Overnight® Overnight® Overnight® 1 100–499 lbs. $ 9.69 $ 9.39 $ 8.51 $ 7.20 $ 6.31 500–999 lbs. 9.67 9.37 8.49 7.18 6.29 1,000–1,999 lbs. 9.65 9.35 8.47 7.16 6.27 2,000+ lbs. 9.63 9.33 8.45 7.14 6.25

Zones 11 and 12 (To AK and HI Rural) Multiply by total shipment weight. FedEx FedEx FedEx First Priority 2Day® Weight Overnight® Overnight® 100–499 lbs. $ 9.89 $ 9.59 $ 6.44 500–999 lbs. 9.87 9.57 6.42 1,000–1,999 lbs. 9.85 9.55 6.40 2,000+ lbs. 9.83 9.53 6.38

Zones 13–16­ (From AK and HI to Contiguous U.S.) Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Weight Overnight® Overnight® Overnight® 100–499 lbs. $ 6.21 $ 5.91 $ 5.02 $ 3.51 $ 2.87 500–999 lbs. 6.19 5.89 5.00 3.49 2.85 1,000–1,999 lbs. 6.17 5.87 4.98 3.47 2.83 2,000+ lbs. 6.15 5.85 4.96 3.45 2.81 Intra-Hawaii Multiply by total shipment weight. FedEx Priority Weight Overnight® 100–150 lbs. $ 0.31 151+ lbs. 0.29

1 F edEx Standard Overnight is available to Alaska metro only. 2 F edEx 2Day A.M. is available to Alaska only. Service is not available to Hawaii. Any fraction of a pound is rounded up to the next-higher pound.

58 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx SameDay® and FedEx SameDay® Freight Rates Go to fedexsameday.com or call 1.800.399.5999 to request these services. Shipments weighing less than 151 lbs. that contain at least one palletized piece are priced at the 151-lb. FedEx SameDay Freight rate.

FedEx SameDay® Rates (per shipment)1 Total Shipment Weight Rate 0–25 lbs. $240 Each additional lb. in excess of 25 lbs., up to 70 lbs.1 $1.45/lb. Additional lbs. in excess of 70 lbs. (increments of 50 lbs.)1 $100/50 lbs. 1Other additional fees may apply. Prices may vary depending on origin and destination. Discounts may apply for movements of less than 70 miles between origin and destination. Additional discounts may apply for multiple shipments destined to the same city. Call 1.800.399.5999 for details.

FedEx SameDay® Freight Rates Per-pound rates (multiply by total shipment weight).

ZONES 2 3 4 5 6 7 8 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus Weight miles miles miles miles miles miles miles 151–299 lbs. $ 2.83 $ 4.76 $ 5.40 $ 7.98 $ 8.69 $ 10.08 $ 11.11 300–499 lbs. 2.12 3.62 5.40 7.98 8.69 10.08 11.11 500–999 lbs. 2.25 3.28 5.41 8.53 9.35 10.90 11.75 1,000–1,999 lbs. 1.78 3.19 5.37 8.41 9.18 10.80 11.46 2,000+ lbs. 1.73 3.13 5.16 7.55 8.99 10.71 11.34

Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details.

59 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx SameDay and FedEx SameDay Freight Fees Go to fedexsameday.com or call 1.800.399.5999 to request these services.

Special Handling Fees and Other Charges The following fees may apply to your FedEx SameDay and FedEx SameDay Freight shipments. FedEx FedEx SameDay®1 SameDay® Freight Additional Deliveries/Same Address $12.50 – Additional Deliveries/Same City $50 – Applies to multiple-piece shipments in which pieces are delivered to different addresses in the same city. After-Hours Pickup or Delivery $50 – 8 p.m.–8 a.m., Mon.–Fri. Airline-to-Airline Transfer $200 – Alaska and Hawaii Pickup or Delivery $85 – Cancellation Fee $30 $150 Commuter Airline Transfer $50 – Applies to shipments routed through a commuter airline. Declared Value • $3.15 for shipments valued – Maximum of $2,000. between $100.01–$300 • $1.05 per $100 of declared value for shipments valued in excess of $300 Excess Mileage (when applicable) $2.40/mile • $4.25/mile for shipments less than 1,000 lbs. • $4.95/mile for shipments 1,000 lbs. or more Fuel Surcharge Variable2 Variable2 Hold and Ship Charge/Hold and Deliver Charge $50 – Applies to shipments that, at customer request, require an overnight hold. Holiday Pickup or Delivery $75 $2003 Metro Charge – $30 Applies to shipments picked up and/or delivered in select primary metro areas. Assessed once per shipment. Outside Delivery Area Pickup and Delivery – $100 Applies when the pickup and/or delivery point is more than 50 miles from the serving airport(s). Assessed once per shipment. Oversize Package Charge $40 – Applies when one piece in the shipment weighs more than 70 lbs. Pickup and Delivery Reattempt $40 $100 3 Saturday Pickup or Delivery $50 $150 3 Sunday Pickup or Delivery $65 $1753 Tolls Fee Variable4 Variable4 Waiting Time $15 per 15 min. – Applies after the first 15 minutes of wait time.

1 T hese fees apply separately for handling and delivery. That is, the fees shown are per pickup and per delivery. 2 C harges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details. 3 F ee covers both pickup and delivery on the same day. 4 Tolls will be charged as incurred. Tolls will be assessed per shipment regardless of whether the shipment is an exclusive use or co-mingled with other shipments.

60 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx SameDay® City Rates Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services.

FedEx SameDay® City Priority Rates* Multiply per-pound rates by total shipment weight. 0A 0B 0C 0D 0E 0F 0G2 (0–5 (6–10 (11–15 (16–25 (26–35 (36–45 (46+ Zones1 miles) miles) miles) miles) miles) miles) miles)

Delivery Commitment 2 hours 2 hours 2 hours 3 hours 3 hours 4 hours 7 hours3 Ready Time Cutoff No cutoff for shipments to businesses and residences Single-piece shipments Base rate (0–50 lbs.) $ 18.00 $ 23.00 $ 27.00 $ 38.00 $ 50.00 $ 62.00 $ 68.00 Per-pound rate (51–150 lbs.) 0.36 0.46 0.54 0.76 1.00 1.24 1.36 Multiple-piece shipments4 Base rate (0–50 lbs.) $ 21.00 $ 26.00 $ 30.00 $ 41.00 $ 53.00 $ 65.00 $ 71.00 Per-pound rate (51–250 lbs.) 0.42 0.52 0.60 0.82 1.06 1.30 1.42

1Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 An Excess Mileage Fee of $1.50 per mile, or parts thereof, for every mile beyond 45 miles, applies to zone OG shipments. 3 46–60 miles within 5 hours, 60+ miles within 7 hours. 4 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. Maximum shipment weight is 250 lbs.

FedEx SameDay® City Standard Rates* Multiply per-pound rates by total shipment weight. 0A 0B 0C 0D 0E 0F (0–5 (6–10 (11–15 (16–25 26–35 (36–45 Zones1 miles) miles) miles) miles) miles miles) Delivery Commitment 4 hours Ready Time Cutoff Must be ready for pickup by 4 p.m. for shipments to businesses and residences Single-piece shipments Base rate (0–50 lbs.) $ 15.00 $ 19.00 $ 23.00 $ 35.00 $ 47.00 $ 62.00 Per-pound rate (51–150 lbs.) 0.30 0.38 0.46 0.70 0.94 1.24 Multiple-piece shipments2 Base rate (0–50 lbs.) $ 18.00 $ 22.00 $ 26.00 $ 38.00 $ 50.00 $ 65.00 Per-pound rate (51–250 lbs.) 0.36 0.44 0.52 0.76 1.00 1.30

1Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. Maximum shipment weight is 250 lbs.

FedEx SameDay® City Economy Rates* Multiply per-pound rates by total shipment weight. 0A 0B 0C 0D 0E 0F (0–5 (6–10 (11–15 (16–25 (26–3526–35 (36–4536–45 Zones1 miles) miles) miles) miles) miles)miles miles)miles Delivery Commitment 5 p.m. for shipments to businesses, 8 p.m. to residences Ready Time Cutoff Must be ready for pickup by 12 p.m. for shipments to businesses, 3 p.m. for residences Single-piece shipments Base rate (0–50 lbs.) $ 12.00 $ 15.00 $ 18.00 $ 28.00 $ 38.00 $ 46.00 Per-pound rate (51–150 lbs.) 0.24 0.30 0.36 0.56 0.76 0.92 Multiple-piece shipments2 Base rate (0–50 lbs.) $ 14.00 $ 17.00 $ 20.00 $ 30.00 $ 40.00 $ 48.00 Per-pound rate (51–250 lbs.) 0.28 0.34 0.40 0.60 0.80 0.96

1Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by * Go to fedex.com/samedaycity for metro markets served by FedEx SameDay City FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. Priority, FedEx SameDay City Standard and FedEx SameDay City Economy. 2 Multiple packages going to and from the same origin and destination addresses at the same time. Any fraction of a pound is rounded up to the next-higher pound. Multiple-piece shipments include up to 25 pieces per shipment. Maximum shipment weight is 250 lbs. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel- FedEx SameDay City Economy service is not available in the New York City market. surcharge.html for details (see the FedEx Ground fuel surcharge).

61 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx SameDay City Rates and Fees Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services.

FedEx SameDay® City Direct Rates FedEx SameDay® City Route Rates Multiply per-pound rates by total shipment weight. FedEx SameDay City Route rates are available by contract only. Contact your FedEx account 0A 0B 0C 0D 0E 0F 0G2 executive for more information. (0–5 (6–10 (11–15 (16–25 (26–35 (36–45 (46+ Zones1 miles) miles) miles) miles) miles) miles) miles) Packages delivered immediately to their destination after pickup, ® Delivery Commitment with no additional service-related stops in between FedEx SameDay City Custom Rates Ready Time Cutoff No cutoff for shipments to businesses and residences FedEx SameDay City Custom rates are available by contract only. Contact your FedEx account Single-piece shipments executive for more information. Base rate (0–50 lbs.) $ 36.00 $ 46.00 $ 54.00 $ 76.00 $ 100.00 $ 124.00 $ 136.00 Per-pound rate (51–150 lbs.) 0.72 0.92 1.08 1.52 2.00 2.48 2.72 Multiple-piece shipments3 Base rate (0–50 lbs.) $ 41.00 $ 51.00 $ 59.00 $ 81.00 $ 105.00 $ 129.00 $ 141.00 Per-pound rate (51–250 lbs.) 0.82 1.02 1.18 1.62 2.10 2.58 2.82

1Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 An Excess Mileage Fee of $1.50 per mile, or parts thereof, for every mile beyond 45 miles, applies to zone OG shipments. 3 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. sMaximum shipment weight is 250 lbs. FedEx SameDay City Direct service is not available in the New York City market. FedEx SameDay City Direct shipments are not eligible for the FedEx SameDay City Money-Back Guarantee. Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge).

Special Handling Fees and Other Charges The following fees may apply to your FedEx SameDay City shipments. FedEx SameDay® City FedEx SameDay® City (Priority, Standard, Route Economy and Direct) Additional Handling Surcharge (per package) $22 – Applies when (1) the package weighs more than 70 lbs.; or (2) the length, width or height is more than 60 inches; or (3) the length plus width plus height is more than 95 inches. Additional Handling Surcharge (per shipment) $22 – Applies when the shipment is over 37 cubic feet. There is a shipment maximum size of 70 cubic feet. A shipment may consist of up to 25 packages. Address Correction Fee $14 1 – Fee is based on correcting any address-related field of either the pickup or delivery address. After-Hours Pickup $402 $25 per run2 Fee is based on ready time of 8:01 p.m.–6:59 a.m., Mon.–Fri. After-hours pickup is available for FedEx SameDay City Priority, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. Cancellation Fee • $20 (priority)3 $25 per run4 • FedEx SameDay City Priority, FedEx SameDay City Standard, • $20 (standard)3 FedEx SameDay City Economy and FedEx SameDay City Direct: • $15 (economy)3 Fee is applied in lieu of total shipping charges. • $30 (direct)3 • FedEx SameDay City Route: Fee is applied in lieu of full route fee. (Continued on p. 63)

1 If an incomplete or incorrect address is provided, FedEx Office may have to determine the correct address in order to complete the pickup or delivery. 2 Only one surcharge will apply for after-hours pickup, holiday pickup or delivery, Saturday pickup or delivery, or Sunday pickup or delivery, per shipment. 3 This fee applies if a cancellation occurs 30 minutes or less before the ready time. The fee also applies if cancellation results from a pickup exception in which no packages were picked up and the pickup is not rescheduled. 4 This fee applies if cancellation occurs 30 minutes before the ready time of the first shipment of the route, or later. Nonetheless, the full route fee is applied if notice of requested cancellation is not received until after the first pickup arrival scan of the route, even if all the shipments within the route are canceled for any reason, including due to any pickup exception scans. Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge).

62 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx SameDay City Fees Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services.

Special Handling Fees and Other Charges (cont.) The following fees may apply to your FedEx SameDay City shipments.

FedEx SameDay® City FedEx SameDay® City (Priority, Standard, Route Economy and Direct) Declared Value • $3.15 for shipments • $3.15 for runs valued Fee is based on the selected declared value: valued between between $100.01–$300 • FedEx SameDay City Priority, FedEx SameDay City Standard, $100.01–$300 • $1.05 per $100 of FedEx SameDay City Economy and FedEx SameDay City Direct: • $1.05 per $100 of declared value for Maximum of $2,000 per shipment. declared value for ship- runs valued in excess • FedEx SameDay City Route: Maximum of $2,000 per route work order. ments valued in excess of $300 of $300 Evening Delivery Only $3.50 – • Delivery only between 5 p.m.–8 p.m. • Assessed only when a customer selects this option in connection with residential delivery for FedEx SameDay City Economy Excess Mileage (when applicable) $1.50/mile1 – FedEx® Delivery Signature Options (per package) • $4.50 (indirect) • $4.50 (direct) 2 • Indirect Signature Required • $4.50 (direct) • $5.50 (adult) 2 • Direct Signature Required • $5.50 (adult) • Adult Signature Required Direct Signature Required will automatically be applied when the declared value is $500 or more. For FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Economy and FedEx SameDay City Direct, the Indirect Signature Required fee applies to residential delivery only. There is no additional charge for commercial delivery. Fuel Surcharge Variable3 Variable3 Holiday Pickup or Delivery $404,5 $90 per run4,5 Fee is based on a scheduled ready or delivery time occurring on a designated FedEx Office holiday. Holiday pickup or delivery is available for FedEx SameDay City Priority, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. Metro Surcharge $66 – Pickup Attempt $10 7 – Same-day Return to Sender Customer base rate with – Assessed only when the shipper selects this option and the shipment was selected surcharges8 rendered undeliverable. Saturday Pickup or Delivery $404 $25 per run4 Fee is based on a scheduled ready or delivery time occurring on a Saturday. Saturday pickup or delivery is available for FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. Sunday Pickup or Delivery $404 $25 per run4 Fee is based on a scheduled ready or delivery time occurring on a Sunday. Sunday pickup or delivery is available for FedEx SameDay City Priority, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. Tolls Fee Variable9 – Wait Time Surcharge $0.75 per minute10 – Fee is assessed when the courier waits longer than five minutes for the customer in order to be able to begin pickup or delivery of the shipment. 1 The Excess Mileage Fee is charged at $1.50 per mile, or parts thereof, after 45 miles between pickup and delivery address. FedEx SameDay City Priority and FedEx SameDay City Direct are the only FedEx SameDay City services that deliver in excess of 45 miles. 2 Adult Signature Required and Direct Signature Required charges are assessed on a per-piece basis up to a maximum of seven units per run. Indirect Signature Required is included with all shipments at no additional charge. 3 C harges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge). 4 Only one surcharge will apply for after-hours pickup, holiday pickup or delivery, Saturday pickup or delivery, or Sunday pickup or delivery, per shipment. 5 Surcharge supersedes after-hours, Saturday and Sunday surcharges. 6 Applies to New York City market only. 7 Fee applies when a shipment is not ready when we attempt pickup and the pickup is rescheduled. 8 Same-day return to sender is charged on undeliverable shipments when customers have selected that the shipment is to be returned the same day or as soon as possible. 9 Applies to New York City market only. Tolls required to complete the delivery will be quoted during the order placement process. Tolls will be assessed per shipment regardless of whether the shipment is an exclusive use or co-mingled with other shipments. 10 Fee is prorated for partial minutes.

63 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx One Rate® FedEx One Rate, a flat rate pricing option, is available for qualifying FedEx Express U.S. shipments in FedEx Express packaging. FedEx One Rate pricing is an alternative to FedEx® Standard List Rates, account-specific rates or FedEx® Retail Rates. No account-specific discounts apply to the following rate tables. Contents should be compatible with the container and packed securely. Package shape and dimensions may change during transit. If the shape or dimensions change during transit, FedEx may make appropriate adjustments to the packaging type and shipment charges. Go to fedex.com/expresspackaging for recommended weight limits for FedEx Express packaging.

About These Rate Tables • FedEx One Rate is subject to • Shippers are required to use • To qualify for FedEx One Rate In the rate tables that follow: other charges including, but not FedEx Express packaging and pricing, FedEx envelopes must limited to, on-call pickup, Saturday FedEx Express U.S. services weigh 10 lbs. or less, and • FedEx One Rate includes delivery, FedEx® Delivery Signature (FedEx Express Saver, FedEx 2Day, FedEx paks, boxes and tubes any applicable residential Options, additional declared value, FedEx 2Day A.M., FedEx Standard must weigh 50 lbs. or less. surcharges, delivery area and address or account corrections. Overnight, FedEx Priority Overnight surcharges and fuel surcharge. and FedEx First Overnight). Local Zone (Zone 2) Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S. Delivery 3rd day by 2nd day by 2nd day by Next day by Next day by Next day by Commitment1 4:30 p.m.2 4:30 p.m.2 10:30 a.m. 3 p.m.2 10:30 a.m. 8 or 8:30 a.m. FedEx FedEx FedEx FedEx FedEx FedEx Express 2Day® 2Day® A.M. Standard Priority First Service Saver® Overnight® Overnight® Overnight® Packing Type FedEx® Envelope $ 8.50 $ 18.90 $ 25.05 $ 26.15 $ 31.55 $ 73.55 FedEx® Pak 8.75 20.95 26.80 32.15 38.45 80.45 FedEx® Small Box 9.50 20.95 27.95 34.60 39.25 81.25 FedEx® Medium Box 12.35 22.15 28.55 38.90 45.25 87.25 FedEx® Large Box 19.05 24.00 29.70 45.25 50.45 92.45 FedEx® Extra Large Box 30.85 34.00 34.90 51.35 59.95 101.95 FedEx® Tube 30.85 34.00 34.90 51.35 59.95 101.95

Regional Zone (Zones 3–4) Shipments moving generally 151–600 miles from origin to destination anywhere in the contiguous U.S. Delivery 3rd day by 2nd day by 2nd day by Next day by Next day by Next day by Commitment1 4:30 p.m.2 4:30 p.m.2 10:30 a.m. 3 p.m.2 10:30 a.m. 8 or 8:30 a.m. FedEx FedEx FedEx FedEx FedEx FedEx Express 2Day® 2Day® A.M. Standard Priority First Service Saver® Overnight® Overnight® Overnight® Packing Type FedEx® Envelope $ 9.05 $ 20.50 $ 27.40 $ 28.70 $ 42.15 $ 84.15 FedEx® Pak 9.65 22.10 27.95 48.85 63.20 105.20 FedEx® Small Box 10.90 22.10 28.55 53.30 68.85 110.85 FedEx® Medium Box 14.85 24.55 31.15 56.25 78.40 120.40 FedEx® Large Box 20.65 30.20 37.20 67.70 89.05 131.05 FedEx® Extra Large Box 34.90 41.25 47.55 91.70 116.50 158.50 FedEx® Tube 34.90 41.25 47.55 91.70 116.50 158.50

National Zone (Zones 5–8, and Alaska and Hawaii shipments) • Shipments moving generally 601 miles or more from origin to destination anywhere in the contiguous U.S. • Shipments from the contiguous U.S. and Hawaii to Alaska. • Shipments from Alaska and Hawaii to the contiguous U.S. • Shipments from the contiguous U.S. and Alaska to Hawaii. • FedEx Express intra-Alaska shipments (FedEx One Rate pricing is not available for intra-Hawaii shipments). Delivery 3rd day by 2nd day by 2nd day by Next day by Next day by Next day by Commitment1 4:30 p.m.2 4:30 p.m.2 10:30 a.m. 3 p.m.2 10:30 a.m. 8 or 8:30 a.m. FedEx FedEx FedEx FedEx FedEx FedEx Express 2Day® 2Day® A.M.4 Standard Priority First Service Saver® 3 Overnight® 4 Overnight® Overnight® Packing Type FedEx® Envelope $ 11.00 $ 24.30 $ 37.45 $ 38.45 $ 52.30 $ 94.30 FedEx® Pak 11.70 25.00 40.65 63.20 84.45 126.45 ® FedEx Small Box 12.05 25.35 47.00 70.40 94.55 136.55 1 Some exceptions apply. See fedex.com/uspackages for details. ® FedEx Medium Box 15.10 44.25 59.35 73.20 106.95 148.95 2 By 8 p.m. to residences. Some exceptions apply in the National zone. FedEx® Large Box 21.00 55.50 74.35 101.45 123.10 165.10 See fedex.com/uspackages for details. FedEx® Extra Large Box 46.75 86.00 107.55 141.00 170.95 212.95 3 Not available for Alaska and Hawaii shipments. FedEx® Tube 46.75 86.00 107.55 141.00 170.95 212.95 4 Hawaii service is outbound only.

64 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Freight Rates

FedEx First Overnight® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 9–10 11 13–16 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus To AK/HI1 To AK From Weight miles miles miles miles miles miles miles metro rural AK/HI1 151–499 lbs. $ 2.03 $ 3.49 $ 6.15 $ 8.58 $ 8.76 $ 10.98 $ 12.03 $ 13.69 $ 14.38 $ 8.89 500–999 lbs. 1.99 3.25 5.43 8.16 8.33 10.95 12.00 13.27 13.90 8.86 1,000–1,999 lbs. 1.86 3.21 4.87 7.69 8.29 10.92 11.69 12.74 13.79 8.64 2,000+ lbs. 1.82 3.16 4.61 6.82 7.95 10.50 10.75 12.60 12.75 8.61 Minimum Charge 298.00 507.00 882.00 1,266.00 1,321.00 1,576.00 1,757.00 1,967.00 2,063.00 1,270.00

FedEx 1Day® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 9–10 11 13–16 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus To AK/HI1 To AK From Weight miles miles miles miles miles miles miles metro rural AK/HI1 151–499 lbs. $ 1.45 $ 2.49 $ 4.39 $ 6.13 $ 6.26 $ 7.84 $ 8.59 $ 9.78 $ 10.27 $ 6.35 500–999 lbs. 1.42 2.32 3.88 5.83 5.95 7.82 8.57 9.48 9.93 6.33 1,000–1,999 lbs. 1.33 2.29 3.48 5.49 5.92 7.80 8.35 9.10 9.85 6.17 2,000+ lbs. 1.30 2.26 3.29 4.87 5.68 7.50 7.68 9.00 9.11 6.15 Minimum Charge 140.00 239.00 358.00 452.00 480.00 501.00 559.00 1,084.00 1,187.00 501.00

FedEx 2Day® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 9–10 11 13–16 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus To AK/HI1 To AK From Weight miles miles miles miles miles miles miles metro rural AK/HI1 151–499 lbs. $ 1.42 $ 2.34 $ 2.96 $ 3.06 $ 4.57 $ 6.21 $ 7.30 $ 8.34 $ 8.96 $ 3.57 500–999 lbs. 1.40 2.29 2.87 3.04 4.55 6.05 6.91 8.25 8.77 3.52 1,000–1,999 lbs. 1.29 2.23 2.74 3.02 4.42 5.98 6.68 7.84 8.62 3.42 2,000+ lbs. 1.19 2.09 2.68 2.74 3.98 5.21 5.96 7.50 8.58 3.39 Minimum Charge 138.00 222.00 274.00 334.00 377.00 452.00 487.00 929.00 983.00 438.00

FedEx 3Day® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus Weight miles miles miles miles miles miles miles 151–499 lbs. $ 1.38 $ 2.30 $ 2.91 $ 3.02 $ 4.42 $ 5.68 $ 6.58 500–999 lbs. 1.31 2.24 2.81 3.00 4.18 5.51 6.46 1,000–1,999 lbs. 1.26 2.19 2.69 2.98 3.89 5.21 6.34 2,000+ lbs. 1.11 1.95 2.63 2.69 3.65 5.11 5.89 Minimum Charge 137.00 168.00 188.00 208.00 225.00 255.00 289.00

1 I n Hawaii, service is to and from the island of Oahu only. Call 1.800.332.0807 for details. A ny fraction of a pound is rounded up to the next-higher pound. Note: Shipments picked up from or delivered to extended service areas may be handled by cartage agents. For an explanation of delivery commitments or service areas for FedEx Express Freight U.S. services, go to fedex.com/usfreight and select “Delivery commitments” or call 1.800.332.0807.

65 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Puerto Rico: U.S. Export1 Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the U.S., call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

FedEx FedEx FedEx FedEx FedEx FedEx FedEx® International International International International International International ® ® ® ® ® ® Envelope First Priority Economy Weight First Priority Economy up to 8 oz. $ 89.60 $ 42.60 ** 50 lbs. $ 391.20 $ 344.20 $ 266.00 FedEx® Pak* * * * 51 404.15 357.15 275.00 1 lb. $ 115.40 $ 68.40 $ 39.45 52 411.35 364.35 275.55 2 lbs. 121.65 74.65 44.15 53 417.50 370.50 279.70 3 130.20 83.20 50.30 54 424.40 377.40 283.15 4 137.90 90.90 53.60 55 430.30 383.30 291.65 5 145.45 98.45 58.20 56 436.35 389.35 292.55 6 152.55 105.55 61.90 57 442.85 395.85 297.90 7 160.10 113.10 66.75 58 449.80 402.80 302.80 8 166.25 119.25 70.20 59 451.50 404.50 306.95 9 173.90 126.90 75.10 60 461.85 414.85 310.70 10 182.10 135.10 81.50 61 471.00 424.00 316.25 11 189.70 142.70 86.35 62 477.60 430.60 326.55 12 196.65 149.65 89.50 63 484.70 437.70 332.10 13 203.35 156.35 92.70 64 491.70 444.70 332.25 14 210.40 163.40 96.30 65 491.85 444.85 338.05 15 216.20 169.20 100.70 66 499.65 452.65 343.90 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 16 222.80 175.80 104.90 67 513.70 466.70 345.05 17 226.70 179.70 109.90 68 514.85 467.85 354.20 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 231.30 184.30 116.45 69 529.40 482.40 359.25 19 237.40 190.40 120.25 70 535.85 488.85 363.60 20 241.15 194.15 124.60 71 544.75 497.75 364.60 21 245.55 198.55 130.30 72 544.90 497.90 365.50 22 250.10 203.10 135.25 73 553.35 506.35 369.25 23 255.60 208.60 140.25 74 553.45 506.45 385.10 24 259.50 212.50 145.35 75 553.55 506.55 388.00 25 266.15 219.15 150.40 76 574.65 527.65 388.40 26 269.50 222.50 154.25 77 586.60 539.60 390.00 27 274.25 227.25 159.35 78 593.65 546.65 391.20 28 278.45 231.45 164.55 79 595.30 548.30 405.15 29 282.05 235.05 168.60 80 607.80 560.80 405.25 30 286.30 239.30 173.90 81 607.90 560.90 405.80 31 290.60 243.60 178.20 82 617.30 570.30 423.65 32 295.15 248.15 183.90 83 617.45 570.45 426.90 33 300.80 253.80 188.80 84 623.10 576.10 427.10 34 306.00 259.00 193.85 85 623.20 576.20 430.85 35 311.25 264.25 199.00 86 623.35 576.35 431.35 36 316.35 269.35 203.70 87 649.60 602.60 435.35 37 322.25 275.25 208.90 88 649.70 602.70 444.55 38 327.25 280.25 213.75 89 668.90 621.90 445.00 39 332.70 285.70 218.80 90 669.05 622.05 451.70 40 338.50 291.50 223.20 91 684.95 637.95 452.05 41 344.20 297.20 228.05 92 691.90 644.90 455.95 42 350.25 303.25 233.20 93 692.00 645.00 456.15 43 356.40 309.40 237.70 94 692.10 645.10 471.50 44 363.10 316.10 242.35 95 694.45 647.45 471.60 45 368.15 321.15 245.90 96 696.75 649.75 473.85 46 373.70 326.70 251.85 97 711.85 664.85 474.20 1 For FedEx Express Multiweight per-pound rates, see p. 83; 47 378.85 331.85 256.65 98 711.95 664.95 474.55 for express freight rates, see p. 104. * Based on the package weight, the corresponding rate applies. 48 385.05 338.05 261.05 99 721.05 674.05 474.85 Any fraction of a pound is rounded up to the next-higher pound. 49 391.10 344.10 265.90 100 762.00 715.00 516.00 ** One-pound rate applies.

66 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Puerto Rico: U.S. Export1 Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the U.S., call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

FedEx FedEx FedEx International International International Weight First® Priority® Economy® 101 lbs. $ 769.62 $ 722.15 $ 521.16 102 777.24 729.30 526.32 103 784.86 736.45 531.48 104 792.48 743.60 536.64 105 800.10 750.75 541.80 106 807.72 757.90 546.96 107 815.34 765.05 552.12 108 822.96 772.20 557.28 109 830.58 779.35 562.44 110 838.20 786.50 567.60 111 845.82 793.65 572.76 112 853.44 800.80 577.92 113 861.06 807.95 583.08 114 868.68 815.10 588.24 115 876.30 822.25 593.40 116 883.92 829.40 598.56 117 891.54 836.55 603.72 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 118 899.16 843.70 608.88 119 906.78 850.85 614.04 120 914.40 858.00 619.20 121 922.02 865.15 624.36 122 929.64 872.30 629.52 123 937.26 879.45 634.68 124 944.88 886.60 639.84 125 952.50 893.75 645.00 126 960.12 900.90 650.16 127 967.74 908.05 655.32 128 975.36 915.20 660.48 129 982.98 922.35 665.64 130 990.60 929.50 670.80 131 998.22 936.65 675.96 132 1,005.84 943.80 681.12 133 1,013.46 950.95 686.28 134 1,021.08 958.10 691.44 135 1,028.70 965.25 696.60 136 1,036.32 972.40 701.76 137 1,043.94 979.55 706.92 138 1,051.56 986.70 712.08 139 1,059.18 993.85 717.24 140 1,066.80 1,001.00 722.40 141 1,074.42 1,008.15 727.56 142 1,082.04 1,015.30 732.72 143 1,089.66 1,022.45 737.88 144 1,097.28 1,029.60 743.04 145 1,104.90 1,036.75 748.20 146 1,112.52 1,043.90 753.36 147 1,120.14 1,051.05 758.52 148 1,127.76 1,058.20 763.68 149 1,135.38 1,065.35 768.84 1 For FedEx Express Multiweight per-pound rates, see p. 83; 1,143.00 1,072.50 774.00 150 for express freight rates, see p. 104.

67 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express International Package Rates to Canada (Zone A): U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to markets in FedEx® International International International International International International Canada such as: Envelope First® Priority® Economy® Weight First® Priority® Economy® • Calgary up to 8 oz. $ 93.75 $ 46.75 ** 53 lbs. $ 516.85 $ 469.85 $ 387.99 • Hull FedEx® 1 lb. 124.00 77.00 * 54 520.66 473.66 391.10 • Kitchener Pak 2 lbs. 131.25 84.25 * 55 525.60 478.60 395.62 • Montreal 1 lb. $ 135.36 $ 88.36 $ 81.99 56 530.54 483.54 400.14 • Niagara 2 lbs. 144.17 97.17 86.92 57 535.48 488.48 404.66 • Oshawa 3 156.76 109.76 93.48 58 540.42 493.42 409.18 • Ottawa 4 167.88 120.88 99.29 59 543.35 496.35 413.88 • Toronto 5 182.07 135.07 113.45 60 555.92 508.92 418.43 • Vancouver 6 186.01 139.01 117.49 61 558.53 511.53 423.15 • Windsor 7 188.91 141.91 122.10 62 565.58 518.58 427.89 • Winnipeg 8 189.20 142.20 127.49 63 570.46 523.46 440.81 9 189.49 142.49 128.03 64 575.30 528.30 445.68 10 189.78 142.78 131.81 65 581.63 534.63 450.46 11 192.85 145.85 136.02 66 582.29 535.29 451.10 12 194.80 147.80 136.56 67 590.12 543.12 451.55 13 233.69 186.69 146.85 68 592.51 545.51 456.28 14 247.84 200.84 151.89 69 600.87 553.87 461.05 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 255.64 208.64 156.88 70 603.79 556.79 465.73 16 263.41 216.41 164.23 71 606.74 559.74 478.08 17 269.64 222.64 165.51 72 609.69 562.69 479.35 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 274.22 227.22 169.86 73 616.58 569.58 479.92 19 274.68 227.68 174.18 74 624.77 577.77 491.07 20 275.14 228.14 178.51 75 628.80 581.80 492.19 21 275.39 228.39 197.25 76 632.82 585.82 497.00 22 275.64 228.64 201.92 77 635.50 588.50 498.99 23 275.89 228.89 206.03 78 638.18 591.18 501.03 24 276.14 229.14 222.46 79 638.70 591.70 503.05 25 279.00 232.00 225.24 80 645.18 598.18 505.11 26 336.10 289.10 241.18 81 649.22 602.22 507.13 27 354.19 307.19 245.73 82 651.22 604.22 509.16 28 364.82 317.82 254.94 83 653.24 606.24 511.20 29 370.74 323.74 258.82 84 656.68 609.68 513.21 30 377.13 330.13 259.25 85 660.09 613.09 515.25 31 385.04 338.04 264.99 86 663.52 616.52 515.50 32 392.01 345.01 270.73 87 666.92 619.92 515.75 33 399.00 352.00 276.47 88 670.35 623.35 516.00 34 405.98 358.98 282.20 89 673.76 626.76 516.25 35 411.89 364.89 287.96 90 677.19 630.19 516.50 36 416.73 369.73 293.65 91 680.58 633.58 516.75 37 424.25 377.25 299.35 92 683.99 636.99 517.00 38 429.11 382.11 305.10 93 687.43 640.43 517.25 39 436.06 389.06 310.84 94 690.83 643.83 517.50 40 443.06 396.06 316.60 95 694.24 647.24 517.75 41 450.06 403.06 322.36 96 696.00 649.00 518.00 1 42 456.50 409.50 328.14 97 696.25 649.25 518.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 461.90 414.90 333.91 98 696.50 649.50 518.50 the number of pounds (1– 5) greater than the 44 467.82 420.82 339.71 99 696.75 649.75 518.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 474.26 427.26 345.51 100 697.00 650.00 519.00 45 more than 5 pounds, the corresponding FedEx 46 479.10 432.10 351.27 101–150 For FedEx Express Multiweight® per-pound rates, see p. 83. International Priority standard list rate applies. * Based on the package weight, the 47 485.54 438.54 360.86 ® ® FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 491.43 444.43 361.83 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 496.28 449.28 366.05 Additional per-pound Any fraction of a pound is rounded up to 1 50 502.74 455.74 370.83 Base rate rate (if applicable) the next-higher pound. Ancillary clearance 51 505.54 458.54 384.73 FedEx® 10kg Box 1–22 lbs. $ 148.05 $ 6.73 service fees may apply for various clearance services, depending on commodity and ® 232.25 4.15 52 513.51 466.51 387.53 FedEx 25kg Box 1–56 lbs. country/territory; see pp. 117–118 for details.

68 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express International Package Rates to Canada (Zone B): U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to remote areas FedEx® International International International International International International of Canada such as: Envelope First® Priority® Economy® Weight First® Priority® Economy® • New Brunswick up to 8 oz. $ 94.75 $ 47.75 ** 53 lbs. $ 567.63 $ 520.63 $ 436.41 • Newfoundland FedEx® 1 lb. 127.00 80.00 * 54 571.99 524.99 440.68 • Northwest Territories Pak 2 lbs. 135.00 88.00 * 55 577.03 530.03 445.63 • Nova Scotia 1 lb. $ 142.83 $ 95.83 $ 87.26 56 582.07 535.07 450.58 • Prince Edward Island 2 lbs. 152.08 105.08 96.20 57 587.11 540.11 455.53 • Saskatchewan 3 161.39 114.39 104.70 58 592.15 545.15 460.48 • Yukon 4 175.37 128.37 113.08 59 596.70 549.70 469.75 5 201.67 154.67 130.87 60 604.33 557.33 482.75 6 208.38 161.38 134.16 61 606.78 559.78 484.07 7 212.28 165.28 139.35 62 614.52 567.52 491.55 8 212.67 165.67 144.04 63 617.44 570.44 496.16 9 213.01 166.01 152.54 64 623.11 576.11 496.63 10 213.35 166.35 157.68 65 627.49 580.49 497.16 11 213.69 166.69 159.32 66 632.26 585.26 501.47 12 216.16 169.16 160.34 67 638.18 591.18 509.77 13 265.56 218.56 180.32 68 642.45 595.45 510.61 14 276.95 229.95 185.95 69 648.82 601.82 519.13 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 284.69 237.69 195.71 70 651.59 604.59 519.99 16 292.44 245.44 200.13 71 653.99 606.99 528.58 17 299.64 252.64 200.61 72 656.45 609.45 529.46 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 300.37 253.37 205.62 73 667.78 620.78 535.86 19 303.26 256.26 210.69 74 671.49 624.49 536.50 20 303.78 256.78 215.73 75 677.24 630.24 536.75 21 304.05 257.05 246.63 76 681.12 634.12 537.00 22 304.30 257.30 249.73 77 685.40 638.40 537.25 23 304.55 257.55 250.04 78 689.39 642.39 537.50 24 304.80 257.80 250.29 79 693.39 646.39 537.75 25 308.37 261.37 253.75 80 697.39 650.39 538.00 26 379.77 332.77 281.62 81 701.37 654.37 538.25 27 401.27 354.27 295.15 82 705.36 658.36 538.50 28 406.01 359.01 297.34 83 709.36 662.36 538.75 29 410.41 363.41 298.28 84 713.33 666.33 539.00 30 411.19 364.19 309.50 85 717.35 670.35 539.25 31 426.53 379.53 310.65 86 721.36 674.36 539.50 32 432.85 385.85 323.05 87 725.31 678.31 539.75 33 440.50 393.50 328.88 88 729.33 682.33 540.00 34 446.86 399.86 329.48 89 733.30 686.30 540.25 35 453.24 406.24 334.83 90 737.30 690.30 540.50 36 453.92 406.92 340.75 91 741.31 694.31 540.75 37 467.22 420.22 347.21 92 745.28 698.28 541.00 38 472.95 425.95 353.66 93 749.11 702.11 541.25 39 478.65 431.65 360.11 94 749.50 702.50 541.50 40 484.38 437.38 369.86 95 749.75 702.75 541.75 41 490.15 443.15 370.86 96 750.00 703.00 542.00 1 42 497.11 450.11 376.22 97 750.25 703.25 542.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 506.62 459.62 383.20 98 750.50 703.50 542.50 the number of pounds (1– 5) greater than the 44 513.65 466.65 388.55 99 750.75 703.75 542.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 519.35 472.35 393.95 100 751.00 704.00 543.00 45 more than 5 pounds, the corresponding FedEx 46 529.54 482.54 398.81 101–150 For FedEx Express Multiweight® per-pound rates, see p. 83. International Priority standard list rate applies. 47 534.62 487.62 404.70 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 543.66 496.66 414.00 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 548.47 501.47 414.96 Additional per-pound Any fraction of a pound is rounded up to 50 554.39 507.39 420.32 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 558.17 511.17 434.00 FedEx® 10kg Box 1–22 lbs. $ 169.41 $ 7.70 service fees may apply for various clearance ® services, depending on commodity and 52 564.07 517.07 435.38 FedEx 25kg Box 1–56 lbs. 261.62 4.67 country/territory; see pp. 117–118 for details.

69 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Mexico (Zone C): U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Mexico Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 96.50 $ 49.50 ** 53 lbs. $ 581.31 $ 534.31 $ 338.49 FedEx® 1 lb. 116.50 69.50 * 54 586.65 539.65 338.97 Pak 2 lbs. 120.75 73.75 * 55 592.01 545.01 342.48 1 lb. $ 135.49 $ 88.49 $ 79.26 56 597.37 550.37 345.99 2 lbs. 146.89 99.89 85.87 57 602.73 555.73 349.50 3 158.11 111.11 98.08 58 608.09 561.09 353.01 4 171.88 124.88 100.12 59 608.75 561.75 353.39 5 189.34 142.34 117.13 60 618.93 571.93 353.78 6 207.45 160.45 127.69 61 619.95 572.95 358.00 7 217.91 170.91 137.89 62 620.32 573.32 367.75 8 231.89 184.89 151.71 63 620.62 573.62 368.73 9 233.29 186.29 154.55 64 621.13 574.13 369.07 10 233.67 186.67 155.13 65 631.27 584.27 372.24 11 234.05 187.05 166.46 66 632.29 585.29 375.39 12 236.01 189.01 173.68 67 633.65 586.65 378.52 13 275.21 228.21 178.11 68 660.76 613.76 381.67 14 300.20 253.20 178.57 69 663.48 616.48 387.37 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 318.42 271.42 184.42 70 671.62 624.62 387.95 16 320.25 273.25 190.27 71 672.44 625.44 393.69 17 320.80 273.80 196.14 72 672.71 625.71 394.28 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 321.35 274.35 201.98 73 674.41 627.41 397.40 19 321.90 274.90 217.96 74 678.89 631.89 400.55 20 322.45 275.45 224.15 75 683.95 636.95 406.27 21 322.70 275.70 235.05 76 692.06 645.06 406.86 22 322.95 275.95 236.14 77 692.88 645.88 409.99 23 323.20 276.20 236.85 78 696.84 649.84 411.22 24 323.45 276.45 250.93 79 697.24 650.24 429.02 25 325.99 278.99 258.91 80 698.52 651.52 430.80 26 376.79 329.79 259.72 81 724.06 677.06 431.08 27 415.84 368.84 260.10 82 728.09 681.09 431.39 28 434.17 387.17 267.42 83 731.57 684.57 431.74 29 436.02 389.02 276.84 84 735.05 688.05 432.03 30 436.45 389.45 277.79 85 735.49 688.49 437.72 31 436.93 389.93 282.11 86 735.91 688.91 456.03 32 446.33 399.33 283.82 87 736.33 689.33 465.76 33 462.40 415.40 285.57 88 737.09 690.09 466.74 34 464.01 417.01 291.90 89 738.00 691.00 467.04 35 464.32 417.32 292.57 90 756.02 709.02 467.35 36 464.61 417.61 294.33 91 761.40 714.40 467.65 37 464.89 417.89 299.78 92 766.79 719.79 467.95 38 465.98 418.98 303.11 93 769.98 722.98 468.25 39 475.29 428.29 303.45 94 770.31 723.31 468.67 40 476.23 429.23 303.82 95 771.75 724.75 476.94 41 480.60 433.60 305.62 96 772.00 725.00 477.77 1 42 499.21 452.21 305.89 97 772.25 725.25 478.66 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 514.58 467.58 309.87 98 772.50 725.50 478.94 the number of pounds (1– 5) greater than the 44 516.41 469.41 310.28 99 772.75 725.75 481.38 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 517.41 470.41 313.04 100 773.00 726.00 520.00 45 more than 5 pounds, the corresponding FedEx 46 537.23 490.23 318.44 101–150 For FedEx Express Multiweight® per-pound rates, see p. 83. International Priority standard list rate applies. 47 545.28 498.28 325.60 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 551.76 504.76 326.32 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 552.43 505.43 330.77 Additional per-pound Any fraction of a pound is rounded up to 50 559.67 512.67 331.22 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 560.41 513.41 333.43 FedEx® 10kg Box 1–22 lbs. $ 189.26 $ 8.60 service fees may apply for various clearance ® services, depending on commodity and 52 566.00 519.00 335.95 FedEx 25kg Box 1–56 lbs. 279.24 4.99 country/territory; see pp. 117–118 for details.

70 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone D: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Belgium Envelope First® Priority® Economy® Weight First® Priority® Economy® • Channel Islands (U.K.) up to 8 oz. $ 111.00 $ 64.00 ** 53 lbs. $ 826.06 $ 779.06 $ 563.83 • England (U.K.) FedEx® 1 lb. 133.25 86.25 * 54 838.38 791.38 564.89 • France Pak 2 lbs. 138.00 91.00 * 55 850.74 803.74 585.71 • Germany 1 lb. $ 154.47 $ 107.47 $ 95.14 56 863.10 816.10 606.53 • Ireland, Northern (U.K.) 2 lbs. 169.62 122.62 114.36 57 875.46 828.46 627.35 • Ireland, Republic of 3 189.46 142.46 132.20 58 887.82 840.82 648.17 • Italy 4 212.54 165.54 148.15 59 898.27 851.27 650.26 • Luxembourg 5 240.15 193.15 172.78 60 915.58 868.58 650.53 • Monaco 6 251.45 204.45 187.14 61 922.40 875.40 650.80 • Netherlands (Holland) 7 263.22 216.22 191.35 62 940.71 893.71 651.07 • San Marino 8 272.70 225.70 191.91 63 945.24 898.24 651.34 • Scotland (U.K.) 9 273.67 226.67 203.01 64 964.13 917.13 651.61 • Vatican City 10 277.58 230.58 204.12 65 968.05 921.05 651.88 • Wales (U.K.) 11 278.05 231.05 224.32 66 987.58 940.58 652.14 12 280.17 233.17 226.37 67 990.95 943.95 653.47 Not all services are available 13 322.57 275.57 231.77 68 1,011.68 964.68 679.71 to all countries/territories. See 14 351.72 304.72 251.85 69 1,013.77 966.77 682.34 pp. 24–26 for the services Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 362.22 315.22 258.47 70 1,034.53 987.53 707.93 available to your destination. 16 373.28 326.28 278.81 71 1,036.61 989.61 710.49 17 382.51 335.51 280.85 72 1,055.69 1,008.69 737.02 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 383.47 336.47 281.42 73 1,057.61 1,010.61 739.68 19 386.51 339.51 282.36 74 1,078.35 1,031.35 740.08 20 387.19 340.19 301.01 75 1,080.44 1,033.44 740.42 21 387.44 340.44 328.01 76 1,081.53 1,034.53 740.92 22 387.69 340.69 330.72 77 1,103.31 1,056.31 741.21 23 387.94 340.94 331.00 78 1,114.42 1,067.42 741.50 24 388.20 341.20 331.26 79 1,120.26 1,073.26 742.43 25 393.39 346.39 336.30 80 1,126.12 1,079.12 761.02 26 497.19 450.19 434.71 81 1,148.98 1,101.98 763.89 27 533.49 486.49 444.56 82 1,162.46 1,115.46 764.18 28 545.53 498.53 445.55 83 1,163.83 1,116.83 764.47 29 554.83 507.83 445.82 84 1,182.30 1,135.30 764.76 30 565.64 518.64 446.34 85 1,184.15 1,137.15 765.05 31 576.60 529.60 456.64 86 1,199.80 1,152.80 766.01 32 578.32 531.32 457.68 87 1,201.37 1,154.37 785.07 33 612.36 565.36 457.97 88 1,222.19 1,175.19 786.98 34 615.77 568.77 458.24 89 1,224.28 1,177.28 787.35 35 638.70 591.70 458.50 90 1,230.44 1,183.44 787.93 36 649.30 602.30 458.77 91 1,241.56 1,194.56 798.90 37 650.36 603.36 460.59 92 1,246.62 1,199.62 800.00 38 651.94 604.94 496.76 93 1,259.49 1,212.49 800.25 39 683.34 636.34 521.20 94 1,271.72 1,224.72 800.50 40 693.39 646.39 523.65 95 1,281.70 1,234.70 800.75 41 704.56 657.56 523.98 96 1,284.92 1,237.92 801.00 1 42 712.93 665.93 524.25 97 1,285.25 1,238.25 801.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 726.35 679.35 525.33 98 1,285.50 1,238.50 801.50 the number of pounds (1– 5) greater than the 44 735.27 688.27 546.83 99 1,285.75 1,238.75 801.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 745.86 698.86 548.98 100 1,286.00 1,239.00 802.00 45 more than 5 pounds, the corresponding FedEx 46 757.07 710.07 551.56 101–150 For FedEx Express Multiweight® per-pound rates, see p. 83. International Priority standard list rate applies. 47 769.32 722.32 551.82 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 779.94 732.94 552.09 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 790.52 743.52 552.36 Additional per-pound Any fraction of a pound is rounded up to 50 791.62 744.62 552.63 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 812.51 765.51 552.90 FedEx® 10kg Box 1–22 lbs. $ 233.42 $ 10.61 service fees may apply for various clearance ® services, depending on commodity and 52 821.79 774.79 553.43 FedEx 25kg Box 1–56 lbs. 346.64 6.19 country/territory; see pp. 117–118 for details.

71 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone E: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Bulgaria Envelope First® Priority® Economy® Weight First® Priority® Economy® • Czech Republic up to 8 oz. $ 178.50 $ 131.50 ** 53 lbs. $ 1,517.12 $ 1,470.12 $ 1,303.60 • Estonia FedEx® 1 lb. 193.50 146.50 * 54 1,518.92 1,471.92 1,308.41 • Gibraltar Pak 2 lbs. 221.50 174.50 * 55 1,554.88 1,507.88 1,308.90 • Hungary 1 lb. $ 213.33 $ 166.33 $ 111.20 56 1,590.84 1,543.84 1,309.39 • Latvia 2 lbs. 238.82 191.82 148.20 57 1,626.80 1,579.80 1,309.88 • Lithuania 3 280.68 233.68 173.77 58 1,662.76 1,615.76 1,310.37 • Poland 4 318.50 271.50 217.24 59 1,667.62 1,620.62 1,310.64 • Romania 5 348.29 301.29 244.21 60 1,725.17 1,678.17 1,310.90 • Russia 6 366.25 319.25 278.12 61 1,730.93 1,683.93 1,311.17 • Slovak Republic 7 390.34 343.34 308.76 62 1,731.52 1,684.52 1,311.44 • Slovenia 8 406.55 359.55 313.15 63 1,731.78 1,684.78 1,314.88 • South Africa 9 425.18 378.18 363.07 64 1,732.05 1,685.05 1,372.31 10 427.11 380.11 368.98 65 1,732.37 1,685.37 1,378.06 Not all services are available 11 427.88 380.88 369.72 66 1,733.58 1,686.58 1,378.64 to all countries/territories. See 12 431.63 384.63 373.42 67 1,757.75 1,710.75 1,378.89 pp. 25–27 for the services 13 506.63 459.63 398.52 68 1,760.17 1,713.17 1,379.14 available to your destination. 14 555.23 508.23 434.34 69 1,760.46 1,713.46 1,379.39 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 597.97 550.97 500.05 70 1,764.53 1,717.53 1,379.64 16 674.89 627.89 514.67 71 1,790.25 1,743.25 1,379.89 17 682.59 635.59 516.27 72 1,792.83 1,745.83 1,380.14 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 701.91 654.91 548.18 73 1,796.55 1,749.55 1,380.39 19 734.96 687.96 573.75 74 1,870.94 1,823.94 1,380.64 20 738.27 691.27 606.51 75 1,924.81 1,877.81 1,380.89 21 738.61 691.61 654.77 76 1,930.20 1,883.20 1,381.14 22 738.86 691.86 659.60 77 1,937.37 1,890.37 1,381.39 23 739.11 692.11 671.17 78 1,940.14 1,893.14 1,381.69 24 739.51 692.51 672.33 79 1,940.43 1,893.43 1,385.01 25 747.36 700.36 679.96 80 1,940.70 1,893.70 1,400.36 26 904.30 857.30 740.90 81 1,940.96 1,893.96 1,406.75 27 1,001.51 954.51 759.68 82 1,942.33 1,895.33 1,411.14 28 1,051.14 1,004.14 807.61 83 1,969.24 1,922.24 1,498.88 29 1,070.34 1,023.34 849.17 84 1,971.94 1,924.94 1,511.29 30 1,075.64 1,028.64 853.34 85 1,989.28 1,942.28 1,518.38 31 1,076.17 1,029.17 853.76 86 1,997.31 1,950.31 1,519.09 32 1,080.24 1,033.24 854.02 87 2,157.90 2,110.90 1,523.76 33 1,161.45 1,114.45 855.52 88 2,173.96 2,126.96 1,524.24 34 1,174.26 1,127.26 885.37 89 2,175.57 2,128.57 1,533.66 35 1,175.55 1,128.55 888.36 90 2,175.86 2,128.86 1,534.61 36 1,175.81 1,128.81 913.44 91 2,176.14 2,129.14 1,536.23 37 1,176.08 1,129.08 915.95 92 2,176.42 2,129.42 1,536.51 38 1,176.34 1,129.34 952.13 93 2,176.85 2,129.85 1,536.79 39 1,176.61 1,129.61 955.76 94 2,185.24 2,138.24 1,537.07 40 1,176.88 1,129.88 991.99 95 2,352.73 2,305.73 1,537.36 41 1,177.15 1,130.15 997.93 96 2,369.48 2,322.48 1,537.62 1 42 1,181.00 1,134.00 1,100.97 97 2,371.98 2,324.98 1,537.89 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,257.91 1,210.91 1,131.08 98 2,421.79 2,374.79 1,538.19 the number of pounds (1– 5) greater than the 44 1,296.15 1,249.15 1,134.10 99 2,431.31 2,384.31 1,542.10 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,299.98 1,252.98 1,134.41 100 2,524.00 2,477.00 1,612.00 45 more than 5 pounds, the corresponding FedEx 46 1,376.39 1,329.39 1,136.89 101–150 For FedEx Express Multiweight® per-pound rates, see p. 83. International Priority standard list rate applies. 47 1,434.77 1,387.77 1,186.49 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,500.89 1,453.89 1,245.77 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,507.51 1,460.51 1,251.70 Additional per-pound Any fraction of a pound is rounded up to 50 1,512.11 1,465.11 1,252.83 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 1,516.41 1,469.41 1,253.10 FedEx® 10kg Box 1–22 lbs. $ 384.88 $ 17.49 service fees may apply for various clearance ® services, depending on commodity and 52 1,516.85 1,469.85 1,255.53 FedEx 25kg Box 1–56 lbs. 700.61 12.51 country/territory; see pp. 117–118 for details.

72 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone F: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Hong Kong SAR, China Envelope First® Priority® Economy® Weight First® Priority® Economy® • Singapore up to 8 oz. $ 107.50 $ 60.50 ** 53 lbs. $ 801.61 $ 754.61 $ 655.58 • Taiwan, China FedEx® 1 lb. 127.25 80.25 * 54 813.47 766.47 656.09 Pak 2 lbs. 134.25 87.25 * 55 825.43 778.43 664.12 Not all services are available 1 lb. $ 145.76 $ 98.76 $ 91.93 56 837.39 790.39 672.15 to all countries/territories. See 2 lbs. 158.98 111.98 107.23 57 849.35 802.35 680.18 pp. 25–27 for the services 3 180.79 133.79 124.21 58 861.31 814.31 688.21 available to your destination. 4 202.11 155.11 140.58 59 871.58 824.58 707.86 5 235.20 188.20 166.54 60 892.78 845.78 712.59 6 245.91 198.91 179.68 61 894.92 847.92 735.82 7 258.00 211.00 194.10 62 914.94 867.94 740.27 8 268.93 221.93 200.87 63 916.98 869.98 747.16 9 270.03 223.03 209.46 64 937.11 890.11 753.81 10 270.48 223.48 211.97 65 939.15 892.15 760.46 11 270.93 223.93 217.40 66 959.25 912.25 767.10 12 274.26 227.26 220.64 67 961.29 914.29 773.77 13 340.69 293.69 248.00 68 981.37 934.37 780.43 14 358.38 311.38 250.74 69 983.41 936.41 787.07 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 369.66 322.66 266.89 70 1,003.49 956.49 793.71 16 381.54 334.54 268.51 71 1,005.51 958.51 800.39 17 390.54 343.54 283.46 72 1,010.41 963.41 807.02 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 391.44 344.44 284.98 73 1,025.86 978.86 813.68 19 392.13 345.13 300.38 74 1,045.99 998.99 820.34 20 392.83 345.83 310.92 75 1,048.01 1,001.01 826.99 21 393.08 346.08 333.92 76 1,068.09 1,021.09 833.64 22 393.33 346.33 336.23 77 1,070.11 1,023.11 840.28 23 393.58 346.58 336.48 78 1,090.24 1,043.24 846.92 24 393.85 346.85 336.74 79 1,092.26 1,045.26 853.60 25 399.16 352.16 341.90 80 1,112.35 1,065.35 860.24 26 505.36 458.36 415.18 81 1,114.39 1,067.39 866.91 27 533.10 486.10 440.40 82 1,114.90 1,067.90 873.54 28 544.14 497.14 442.99 83 1,115.42 1,068.42 880.22 29 545.26 498.26 458.43 84 1,117.01 1,070.01 886.85 30 546.99 499.99 468.00 85 1,148.47 1,101.47 893.50 31 566.56 519.56 477.35 86 1,163.57 1,116.57 900.16 32 595.84 548.84 486.72 87 1,165.08 1,118.08 906.82 33 606.63 559.63 496.11 88 1,166.14 1,119.14 913.45 34 615.75 568.75 512.65 89 1,187.34 1,140.34 920.10 35 616.67 569.67 522.19 90 1,202.52 1,155.52 926.75 36 618.37 571.37 531.13 91 1,204.08 1,157.08 933.42 37 652.11 605.11 532.26 92 1,219.82 1,172.82 940.07 38 662.67 615.67 554.33 93 1,221.41 1,174.41 941.25 39 674.22 627.22 556.57 94 1,240.88 1,193.88 941.50 40 675.38 628.38 557.39 95 1,242.84 1,195.84 941.75 41 694.53 647.53 571.85 96 1,264.12 1,217.12 942.00 1 42 704.74 657.74 573.35 97 1,266.26 1,219.26 942.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 715.49 668.49 587.79 98 1,273.97 1,226.97 942.50 the number of pounds (1– 5) greater than the 44 725.66 678.66 589.26 99 1,274.75 1,227.75 942.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 736.43 689.43 610.08 100 1,275.00 1,228.00 943.00 45 more than 5 pounds, the corresponding FedEx 46 743.61 696.61 612.20 101–150 For FedEx Express Multiweight® per-pound rates, see p. 83. International Priority standard list rate applies. 47 754.98 707.98 619.24 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 765.73 718.73 622.70 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 777.09 730.09 624.86 Additional per-pound Any fraction of a pound is rounded up to 50 787.43 740.43 627.90 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 788.48 741.48 637.05 FedEx® 10kg Box 1–22 lbs. $ 227.51 $ 10.34 service fees may apply for various clearance ® services, depending on commodity and 52 800.41 753.41 653.86 FedEx 25kg Box 1–56 lbs. 352.41 6.29 country/territory; see pp. 117–118 for details.

73 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone G: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Japan Envelope First® Priority® Economy® Weight First® Priority® Economy® • Korea, South up to 8 oz. $ 107.00 $ 60.00 ** 53 lbs. $ 803.82 $ 756.82 $ 650.24 FedEx® 1 lb. 127.50 80.50 * 54 804.60 757.60 655.76 Not all services are available Pak 2 lbs. 134.50 87.50 * 55 819.35 772.35 664.09 to all countries/territories. See 1 lb. $ 147.88 $ 100.88 $ 91.66 56 834.10 787.10 672.42 pp. 25–27 for the services 2 lbs. 164.85 117.85 108.77 57 848.85 801.85 680.75 available to your destination. 3 182.44 135.44 123.84 58 863.60 816.60 689.08 4 203.96 156.96 139.65 59 874.00 827.00 704.36 5 248.66 201.66 164.53 60 895.26 848.26 709.51 6 261.05 214.05 177.51 61 897.43 850.43 714.95 7 271.48 224.48 188.43 62 917.52 870.52 720.40 8 272.53 225.53 190.01 63 919.58 872.58 725.84 9 272.99 225.99 211.81 64 939.76 892.76 731.29 10 273.45 226.45 213.99 65 941.78 894.78 736.70 11 273.91 226.91 214.42 66 944.91 897.91 742.14 12 276.52 229.52 217.27 67 946.73 899.73 747.57 13 328.56 281.56 256.47 68 982.56 935.56 752.98 14 347.90 300.90 265.25 69 986.17 939.17 758.44 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 364.56 317.56 266.13 70 1,006.33 959.33 763.88 16 379.90 332.90 268.58 71 1,008.35 961.35 769.32 17 381.44 334.44 269.79 72 1,010.46 963.46 774.75 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 382.11 335.11 293.35 73 1,010.94 963.94 780.19 19 382.79 335.79 305.58 74 1,012.85 965.85 785.62 20 383.47 336.47 306.82 75 1,050.93 1,003.93 791.09 21 383.72 336.72 325.29 76 1,071.10 1,024.10 796.52 22 383.97 336.97 327.14 77 1,073.13 1,026.13 801.92 23 384.22 337.22 327.39 78 1,093.29 1,046.29 807.36 24 384.47 337.47 327.64 79 1,095.31 1,048.31 812.80 25 388.95 341.95 331.99 80 1,105.24 1,058.24 818.24 26 478.55 431.55 382.81 81 1,115.28 1,068.28 823.66 27 529.98 482.98 405.19 82 1,125.35 1,078.35 829.12 28 535.13 488.13 407.45 83 1,135.41 1,088.41 834.56 29 543.13 496.13 441.49 84 1,145.48 1,098.48 839.99 30 560.68 513.68 444.92 85 1,146.50 1,099.50 845.43 31 581.88 534.88 453.83 86 1,165.60 1,118.60 850.85 32 584.00 537.00 483.22 87 1,175.65 1,128.65 856.30 33 608.31 561.31 486.17 88 1,176.66 1,129.66 861.74 34 610.75 563.75 486.63 89 1,195.80 1,148.80 867.19 35 612.27 565.27 488.69 90 1,205.84 1,158.84 871.33 36 642.51 595.51 529.58 91 1,215.91 1,168.91 871.75 37 653.90 606.90 533.68 92 1,225.97 1,178.97 872.00 38 664.68 617.68 542.91 93 1,236.04 1,189.04 872.25 39 676.04 629.04 550.40 94 1,246.09 1,199.09 872.50 40 677.19 630.19 552.31 95 1,256.16 1,209.16 872.75 41 678.63 631.63 590.35 96 1,266.22 1,219.22 873.00 1 42 706.69 659.69 594.17 97 1,276.30 1,229.30 873.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 717.47 670.47 594.65 98 1,285.80 1,238.80 873.50 the number of pounds (1– 5) greater than the 44 727.64 680.64 599.24 99 1,286.75 1,239.75 873.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 738.46 691.46 603.78 100 1,287.00 1,240.00 874.00 45 more than 5 pounds, the corresponding FedEx 46 745.64 698.64 611.96 101–150 For FedEx Express Multiweight® per-pound rates, see p. 83. International Priority standard list rate applies. 47 757.04 710.04 612.80 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 758.20 711.20 613.35 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 779.23 732.23 613.78 Additional per-pound Any fraction of a pound is rounded up to 50 789.60 742.60 614.84 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 790.66 743.66 635.83 FedEx® 10kg Box 1–22 lbs. $ 229.77 $ 10.44 service fees may apply for various clearance ® services, depending on commodity and 52 802.62 755.62 637.93 FedEx 25kg Box 1–56 lbs. 342.20 6.11 country/territory; see pp. 117–118 for details.

74 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone H: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Andorra Envelope First® Priority® Economy® Weight First® Priority® Economy® • Austria up to 8 oz. $ 115.25 $ 68.25 ** 53 lbs. $ 948.97 $ 901.97 $ 766.43 • Azores (Portugal) FedEx® 1 lb. 141.25 94.25 * 54 963.92 916.92 769.01 • Denmark Pak 2 lbs. 144.50 97.50 * 55 968.52 921.52 769.28 • Faroe Islands 1 lb. $ 174.22 $ 127.22 $ 105.57 56 973.12 926.12 769.55 • Finland 2 lbs. 197.26 150.26 125.19 57 977.72 930.72 769.82 • Greece 3 214.52 167.52 141.54 58 982.32 935.32 770.09 • Greenland 4 236.20 189.20 155.21 59 1,004.96 957.96 774.98 • Iceland 5 252.03 205.03 185.31 60 1,057.05 1,010.05 775.48 • Liechtenstein 6 269.60 222.60 196.94 61 1,062.26 1,015.26 777.20 • Madeira (Portugal) 7 289.88 242.88 211.03 62 1,065.62 1,018.62 811.17 • Malta 8 307.55 260.55 229.78 63 1,065.96 1,018.96 814.57 • Norway 9 309.32 262.32 235.63 64 1,066.23 1,019.23 817.97 • Portugal 10 309.85 262.85 253.87 65 1,066.49 1,019.49 885.91 • Spain 11 310.38 263.38 255.70 66 1,068.25 1,021.25 892.72 • Sweden 12 312.94 265.94 258.19 67 1,103.23 1,056.23 893.41 • Switzerland 13 364.12 317.12 274.82 68 1,127.80 1,080.80 893.76 14 397.21 350.21 301.86 69 1,140.56 1,093.56 894.05 Not all services are available Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 418.73 371.73 304.58 70 1,143.18 1,096.18 894.32 to all countries/territories. See 16 433.33 386.33 319.82 71 1,195.55 1,148.55 896.68 pp. 25–27 for the services available to your destination. 17 434.80 387.80 327.45 72 1,200.81 1,153.81 896.95 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 435.58 388.58 333.08 73 1,202.67 1,155.67 897.31 19 436.36 389.36 348.14 74 1,239.72 1,192.72 897.58 20 437.14 390.14 350.01 75 1,243.43 1,196.43 897.85 21 437.39 390.39 376.57 76 1,243.82 1,196.82 898.11 22 437.64 390.64 379.23 77 1,244.12 1,197.12 900.59 23 437.89 390.89 379.50 78 1,247.79 1,200.79 939.69 24 438.23 391.23 379.83 79 1,301.21 1,254.21 943.60 25 445.01 398.01 386.41 80 1,306.56 1,259.56 944.00 26 580.61 533.61 505.73 81 1,307.10 1,260.10 944.25 27 602.14 555.14 517.67 82 1,307.37 1,260.37 944.50 28 604.30 557.30 518.87 83 1,307.63 1,260.63 944.75 29 605.92 558.92 519.18 84 1,307.90 1,260.90 945.00 30 638.26 591.26 525.28 85 1,313.20 1,266.20 945.25 31 644.90 597.90 550.76 86 1,349.12 1,302.12 945.50 32 648.12 601.12 553.31 87 1,352.72 1,305.72 945.75 33 651.66 604.66 567.09 88 1,353.08 1,306.08 946.00 34 652.89 605.89 568.64 89 1,355.65 1,308.65 946.25 35 677.44 630.44 599.59 90 1,406.95 1,359.95 946.50 36 679.90 632.90 602.69 91 1,412.08 1,365.08 946.75 37 682.38 635.38 610.79 92 1,415.25 1,368.25 947.00 38 702.14 655.14 611.92 93 1,478.59 1,431.59 947.25 39 710.59 663.59 634.46 94 1,510.26 1,463.26 947.50 40 741.25 694.25 673.14 95 1,526.96 1,479.96 947.75 41 744.33 697.33 677.01 96 1,543.61 1,496.61 948.00 1 42 748.15 701.15 680.72 97 1,545.28 1,498.28 948.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 791.02 744.02 683.43 98 1,558.43 1,511.43 948.50 the number of pounds (1– 5) greater than the 44 832.22 785.22 701.52 99 1,559.75 1,512.75 948.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 856.42 809.42 703.33 100 1,560.00 1,513.00 949.00 45 more than 5 pounds, the corresponding FedEx 46 858.86 811.86 704.66 101–150 For FedEx Express Multiweight® per-pound rates, see p. 83. International Priority standard list rate applies. 47 870.89 823.89 731.08 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 895.25 848.25 736.96 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 897.69 850.69 737.55 Additional per-pound Any fraction of a pound is rounded up to 50 898.80 851.80 739.09 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 920.86 873.86 739.37 FedEx® 10kg Box 1–22 lbs. $ 266.19 $ 12.10 service fees may apply for various clearance ® services, depending on commodity and 52 946.41 899.41 740.66 FedEx 25kg Box 1–56 lbs. 398.26 7.11 country/territory; see pp. 117–118 for details.

75 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone I: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International • Anguilla Envelope Priority® Economy® Weight Priority® Economy® • Antigua up to 8 oz. $ 55.25 ** 53 lbs. $ 607.69 $ 477.38 • Aruba FedEx® 1 lb. 74.00 * 54 608.36 482.68 • Bahamas Pak 2 lbs. 82.00 * 55 620.82 488.02 • Barbados 1 lb. $ 97.40 $ 82.05 56 633.28 493.36 • Barbuda 2 lbs. 103.90 100.78 57 645.74 498.70 • Bermuda 3 117.60 111.97 58 658.20 504.04 • Bonaire 4 134.68 123.28 59 659.55 508.67 • British Virgin Islands 5 151.91 130.47 60 659.81 513.37 • Cayman Islands 6 164.96 145.80 61 661.73 518.92 • Curaçao 7 176.61 156.04 62 699.53 524.47 • Dominica 8 187.04 159.82 63 703.33 533.79 • Dominican Republic 9 188.09 167.75 64 703.72 541.26 • Grenada 10 188.48 175.97 65 704.05 542.01 • Guadeloupe 11 196.16 183.45 66 706.36 547.19 • Haiti 12 200.56 190.57 67 752.50 552.72 • Jamaica 13 213.47 196.92 68 757.14 558.24 • Martinique 14 221.88 202.64 69 757.61 563.82 • Montserrat Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 247.48 210.08 70 757.95 569.37 • Saba 16 263.27 219.39 71 760.29 580.08 • St. Barthelemy • St. Croix (U.S. Virgin Islands) 17 265.07 226.92 72 789.57 581.16 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging • St. Eustatius 18 266.04 236.04 73 792.53 586.01 • St. John (U.S. Virgin Islands) 19 285.35 243.98 74 792.83 591.54 • St. Kitts and Nevis 20 295.96 251.86 75 795.64 597.10 • St. Lucia 21 298.70 270.00 76 850.78 602.65 • St. Maarten/St. Martin 22 298.98 278.21 77 856.31 608.22 • St. Thomas (U.S. Virgin Islands) 23 299.23 286.36 78 856.87 612.81 • St. Vincent 24 299.48 290.75 79 857.13 617.35 • Trinidad and Tobago 80 862.20 621.85 25 301.29 292.51 • Turks and Caicos Islands 26 337.41 314.14 81 862.71 626.38 • U.S. Virgin Islands 27 344.27 322.42 82 863.04 638.30 28 344.97 328.44 83 865.97 639.50 29 345.42 335.35 84 924.55 639.92 30 354.00 343.48 85 930.43 648.12 31 366.55 350.26 86 931.10 648.95 32 382.67 356.47 87 931.36 657.17 33 390.93 363.14 88 931.63 658.00 34 405.30 368.90 89 931.89 672.61 35 407.04 375.59 90 933.49 674.08 36 441.53 381.37 91 965.39 675.25 37 466.14 387.15 92 968.58 676.07 38 468.62 393.82 93 968.91 680.59 39 478.22 400.83 94 969.60 696.01 40 479.19 407.83 95 983.25 697.56 41 488.41 413.23 96 1,027.92 697.83 42 490.47 417.39 97 1,032.39 698.65 43 490.94 423.16 98 1,032.85 704.06 44 500.24 428.48 99 1,037.45 707.70 45 501.65 433.80 100 1,121.00 765.00 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, ® 46 529.69 440.01 101–150 For FedEx Express Multiweight multiply the per-pound rate by the number of pounds (1– 5) greater per-pound rates, see p. 83. than the limit and add it to the base rate. Note: For shipments that 47 532.53 456.14 exceed the weight limit by more than 5 pounds, the corresponding 48 533.55 457.76 FedEx 10kg Box and FedEx 25kg Box Rates FedEx International Priority standard list rate applies. 49 553.89 458.14 These boxes can only be used with FedEx International Priority service. * Based on the package weight, the corresponding rate applies. 50 555.93 462.26 Additional per-pound ** One-pound rate applies. Base rate rate (if applicable) 1 51 595.42 462.92 Any fraction of a pound is rounded up to the next-higher FedEx® 10kg Box 1–22 lbs. $ 200.81 $ 9.13 pound. Ancillary clearance service fees may apply for various 52 601.35 476.06 ® clearance services, depending on commodity and country/territory; FedEx 25kg Box 1–56 lbs. 301.54 5.38 see pp. 117–118 for details.

76 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone J: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Australia Envelope First® Priority® Economy® Weight First® Priority® Economy® • Guam up to 8 oz. $ 121.25 $ 74.25 ** 53 lbs. $ 1,141.71 $ 1,094.71 $ 949.42 • Indonesia FedEx® 1 lb. 146.75 99.75 * 54 1,155.40 1,108.40 958.36 • Macau SAR, China Pak 2 lbs. 155.25 108.25 * 55 1,176.40 1,129.40 970.79 • Malaysia 1 lb. $ 162.44 $ 115.44 $ 107.47 56 1,197.40 1,150.40 983.22 • New Zealand 2 lbs. 189.38 142.38 133.25 57 1,218.40 1,171.40 995.65 • Philippines 3 210.53 163.53 149.01 58 1,239.40 1,192.40 1,008.08 • Thailand 4 237.53 190.53 164.27 59 1,254.94 1,207.94 1,009.33 • Vietnam 5 261.88 214.88 188.71 60 1,296.32 1,249.32 1,010.14 6 282.16 235.16 203.69 61 1,324.13 1,277.13 1,026.21 Not all services are available 7 302.97 255.97 224.09 62 1,330.96 1,283.96 1,027.82 to all countries/territories. See 8 322.68 275.68 241.79 63 1,334.03 1,287.03 1,031.25 pp. 25–27 for the services 9 326.43 279.43 264.77 64 1,393.66 1,346.66 1,034.80 available to your destination. 10 327.00 280.00 267.71 65 1,403.47 1,356.47 1,038.39 11 327.57 280.57 268.25 66 1,404.46 1,357.46 1,041.97 12 331.66 284.66 273.08 67 1,413.23 1,366.23 1,045.56 13 405.25 358.25 332.94 68 1,444.18 1,397.18 1,049.16 14 458.38 411.38 348.41 69 1,447.30 1,400.30 1,052.74 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 478.58 431.58 363.25 70 1,493.94 1,446.94 1,056.33 16 495.87 448.87 386.73 71 1,507.92 1,460.92 1,059.91 17 507.72 460.72 396.04 72 1,521.51 1,474.51 1,063.50 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 508.91 461.91 399.19 73 1,542.72 1,495.72 1,067.08 19 509.84 462.84 421.43 74 1,549.71 1,502.71 1,070.66 20 510.77 463.77 428.85 75 1,550.42 1,503.42 1,074.26 21 511.02 464.02 448.75 76 1,551.99 1,504.99 1,077.84 22 511.27 464.27 450.74 77 1,583.28 1,536.28 1,081.43 23 511.52 464.52 450.99 78 1,586.42 1,539.42 1,085.00 24 511.91 464.91 451.36 79 1,586.74 1,539.74 1,088.59 25 519.12 472.12 458.36 80 1,587.01 1,540.01 1,092.20 26 663.32 616.32 575.80 81 1,587.30 1,540.30 1,095.79 27 697.69 650.69 587.55 82 1,592.95 1,545.95 1,099.35 28 701.13 654.13 610.99 83 1,597.52 1,550.52 1,102.95 29 719.23 672.23 640.70 84 1,687.58 1,640.58 1,106.55 30 721.91 674.91 654.55 85 1,701.61 1,654.61 1,110.12 31 775.27 728.27 678.05 86 1,715.68 1,668.68 1,113.70 32 792.92 745.92 680.45 87 1,729.73 1,682.73 1,116.70 33 810.05 763.05 692.40 88 1,743.76 1,696.76 1,117.00 34 826.53 779.53 705.63 89 1,757.82 1,710.82 1,117.25 35 843.62 796.62 724.57 90 1,771.85 1,724.85 1,117.50 36 845.33 798.33 745.73 91 1,785.90 1,738.90 1,117.75 37 877.77 830.77 747.86 92 1,799.96 1,752.96 1,118.00 38 910.64 863.64 772.54 93 1,813.99 1,766.99 1,118.25 39 926.22 879.22 794.23 94 1,819.22 1,772.22 1,118.50 40 927.79 880.79 797.11 95 1,819.75 1,772.75 1,118.75 41 944.83 897.83 817.33 96 1,820.00 1,773.00 1,119.00 1 42 961.93 914.93 819.36 97 1,820.25 1,773.25 1,119.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 979.02 932.02 846.01 98 1,820.50 1,773.50 1,119.50 the number of pounds (1– 5) greater than the 44 996.10 949.10 857.59 99 1,820.75 1,773.75 1,119.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,013.17 966.17 874.26 100 1,821.00 1,774.00 1,120.00 45 more than 5 pounds, the corresponding FedEx 46 1,044.22 997.22 875.94 101–150 For FedEx Express Multiweight® per-pound rates, see p. 83. International Priority standard list rate applies. 47 1,047.36 1,000.36 876.54 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,064.44 1,017.44 887.88 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,080.87 1,033.87 914.89 Additional per-pound Any fraction of a pound is rounded up to 50 1,096.67 1,049.67 917.60 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 1,098.63 1,051.63 928.27 FedEx® 10kg Box 1–22 lbs. $ 284.91 $ 12.95 service fees may apply for various clearance ® services, depending on commodity and 52 1,137.77 1,090.77 938.89 FedEx 25kg Box 1–56 lbs. 472.37 8.44 country/territory; see pp. 117–118 for details.

77 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone K: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International • Bahrain Envelope Priority® Economy® Weight Priority® Economy® • Brunei up to 8 oz. $ 73.00 ** 53 lbs. $ 1,051.99 $ 863.49 • Cyprus FedEx® 1 lb. 95.50 * 54 1,065.13 868.38 • Egypt Pak 2 lbs. 101.00 * 55 1,066.46 879.60 • Israel 1 lb. $ 111.49 $ 102.10 56 1,067.79 890.82 • Jordan 2 lbs. 129.88 120.96 57 1,069.12 902.04 • Kuwait 3 151.49 133.71 58 1,070.45 913.26 • Lebanon 4 174.47 148.67 59 1,070.75 914.39 • Oman 5 207.38 167.39 60 1,071.04 914.64 • Palestine Autonomous 6 218.40 185.99 61 1,073.44 914.89 • Qatar 7 237.72 204.64 62 1,121.26 915.14 • Saudi Arabia 1 8 265.32 220.78 63 1,171.33 915.39 • Syria 9 268.08 236.49 64 1,176.34 916.39 • Turkey 10 268.62 241.88 65 1,184.73 936.37 • United Arab Emirates 1 11 269.16 246.38 66 1,185.57 938.37 • Yemen Arab Republic 12 271.90 250.31 67 1,185.91 946.74 13 326.64 282.76 68 1,192.41 949.25 14 374.99 306.08 69 1,267.65 959.14 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 408.87 314.50 70 1,275.18 965.60 16 425.24 354.79 71 1,275.94 969.90 17 426.88 359.57 72 1,276.24 974.25 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 438.50 369.58 73 1,278.91 978.57 19 444.38 390.18 74 1,286.63 979.01 20 445.28 397.05 75 1,437.14 987.19 21 445.53 415.80 76 1,452.20 988.02 22 445.78 417.68 77 1,453.71 1,002.62 23 446.03 417.93 78 1,454.01 1,004.09 24 446.31 418.20 79 1,455.45 1,004.49 25 452.10 423.56 80 1,483.24 1,004.91 26 567.85 487.42 81 1,486.03 1,013.11 27 598.96 511.45 82 1,486.34 1,015.50 28 614.54 542.12 83 1,486.62 1,015.75 29 630.05 555.80 84 1,486.98 1,016.00 30 645.52 557.32 85 1,490.27 1,016.25 31 685.77 587.28 86 1,517.50 1,016.50 32 689.81 590.28 87 1,520.23 1,016.75 33 705.62 590.58 88 1,520.51 1,017.00 34 707.21 590.88 89 1,520.77 1,017.25 35 708.03 593.68 90 1,524.07 1,017.51 36 723.98 611.02 91 1,589.89 1,022.63 37 725.59 612.76 92 1,596.48 1,064.83 38 754.37 627.24 93 1,597.15 1,069.07 39 767.93 685.32 94 1,602.67 1,069.50 40 769.30 691.24 95 1,631.30 1,069.75 41 796.37 691.84 96 1,694.53 1,070.00 42 799.09 693.85 97 1,700.86 1,070.25 43 814.03 733.92 98 1,701.50 1,070.50 1 Service suspended as of publication date. For updates call 44 849.87 737.93 99 1,701.75 1,070.75 1.800.GoFedEx 1.800.463.3339 and say “international services.” 45 893.45 738.35 100 1,702.00 1,071.00 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, ® 46 922.21 745.76 101–150 For FedEx Express Multiweight multiply the per-pound rate by the number of pounds (1– 5) greater per-pound rates, see p. 83. than the limit and add it to the base rate. Note: For shipments that 47 925.10 746.51 exceed the weight limit by more than 5 pounds, the corresponding 48 977.78 748.35 FedEx 10kg Box and FedEx 25kg Box Rates FedEx International Priority standard list rate applies. 49 993.56 785.15 These boxes can only be used with FedEx International Priority service. * Based on the package weight, the corresponding rate applies. 50 995.14 788.83 Additional per-pound ** One-pound rate applies. Base rate rate (if applicable) 2 51 1,010.61 812.16 Any fraction of a pound is rounded up to the next-higher FedEx® 10kg Box 1–22 lbs. $ 272.15 $ 12.37 pound. Ancillary clearance service fees may apply for various 52 1,048.19 814.61 ® clearance services, depending on commodity and country/territory; FedEx 25kg Box 1–56 lbs. 452.35 8.08 see pp. 117–118 for details.

78 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone L: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Argentina Envelope First® Priority® Economy® Weight First® Priority® Economy® • Belize up to 8 oz. $ 140.25 $ 93.25 ** 53 lbs. $ 1,463.23 $ 1,416.23 $ 1,090.69 • Bolivia FedEx® 1 lb. 160.00 113.00 * 54 1,464.89 1,417.89 1,091.06 • Brazil Pak 2 lbs. 199.50 152.50 * 55 1,497.95 1,450.95 1,091.34 • Chile 1 lb. $ 184.99 $ 137.99 $ 128.21 56 1,531.01 1,484.01 1,091.62 • Colombia 2 lbs. 213.34 166.34 152.13 57 1,564.07 1,517.07 1,091.90 • Costa Rica 3 245.86 198.86 170.97 58 1,597.13 1,550.13 1,092.18 • Ecuador 4 277.85 230.85 198.48 59 1,600.46 1,553.46 1,092.45 • El Salvador 5 305.67 258.67 214.35 60 1,600.80 1,553.80 1,092.92 • French Guiana 6 339.56 292.56 266.25 61 1,601.06 1,554.06 1,101.95 • Guatemala 7 371.98 324.98 281.23 62 1,601.33 1,554.33 1,102.86 • Guyana 8 433.76 386.76 320.18 63 1,601.59 1,554.59 1,103.13 • Honduras 9 439.94 392.94 346.81 64 1,605.17 1,558.17 1,103.97 • Nicaragua 10 440.73 393.73 349.48 65 1,676.68 1,629.68 1,120.57 • Panama 11 441.52 394.52 376.03 66 1,683.84 1,636.84 1,122.24 • Paraguay 12 445.89 398.89 382.84 67 1,706.29 1,659.29 1,129.12 • Peru 13 533.29 486.29 428.84 68 1,728.33 1,681.33 1,129.81 • Suriname 14 591.37 544.37 461.67 69 1,730.54 1,683.54 1,130.08 • Uruguay Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 619.66 572.66 464.97 70 1,730.81 1,683.81 1,132.63 • Venezuela 16 687.54 640.54 483.14 71 1,733.34 1,686.34 1,183.48 Not all services are available 17 694.34 647.34 509.35 72 1,733.60 1,686.60 1,188.58 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging to all countries/territories. See 18 717.18 670.18 550.39 73 1,733.88 1,686.88 1,189.10 pp. 25–27 for the services 19 724.16 677.16 568.71 74 1,739.38 1,692.38 1,194.64 available to your destination. 20 725.52 678.52 570.55 75 1,849.24 1,802.24 1,195.20 21 725.77 678.77 592.24 76 1,860.23 1,813.23 1,195.47 22 726.02 679.02 610.43 77 1,861.33 1,814.33 1,195.74 23 726.27 679.27 634.61 78 1,861.60 1,814.60 1,198.84 24 726.65 679.65 637.03 79 1,865.49 1,818.49 1,257.20 25 734.13 687.13 639.33 80 1,943.28 1,896.28 1,263.04 26 883.69 836.69 685.14 81 1,951.06 1,904.06 1,263.64 27 898.65 851.65 689.73 82 1,951.85 1,904.85 1,263.90 28 920.40 873.40 693.97 83 1,963.81 1,916.81 1,264.17 29 994.74 947.74 729.38 84 1,988.82 1,941.82 1,264.47 30 1,002.18 955.18 732.93 85 1,991.33 1,944.33 1,264.74 31 1,004.44 957.44 796.40 86 1,991.61 1,944.61 1,265.01 32 1,009.06 962.06 802.75 87 1,991.87 1,944.87 1,265.28 33 1,080.34 1,033.34 809.93 88 1,992.14 1,945.14 1,265.55 34 1,087.47 1,040.47 810.67 89 1,992.41 1,945.41 1,265.82 35 1,089.35 1,042.35 810.98 90 1,992.68 1,945.68 1,266.09 36 1,126.72 1,079.72 812.10 91 1,993.08 1,946.08 1,266.36 37 1,172.46 1,125.46 813.64 92 1,993.35 1,946.35 1,266.66 38 1,195.39 1,148.39 844.32 93 1,993.61 1,946.61 1,266.93 39 1,197.69 1,150.69 929.98 94 1,993.88 1,946.88 1,267.19 40 1,202.96 1,155.96 938.55 95 1,994.14 1,947.14 1,267.46 41 1,221.70 1,174.70 939.41 96 1,994.41 1,947.41 1,267.73 1 42 1,240.40 1,193.40 939.81 97 1,994.67 1,947.67 1,268.00 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,246.57 1,199.57 942.51 98 1,995.03 1,948.03 1,268.31 the number of pounds (1– 5) greater than the 44 1,249.21 1,202.21 942.79 99 2,001.56 1,954.56 1,273.25 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,249.48 1,202.48 943.06 100 2,132.00 2,085.00 1,372.00 45 more than 5 pounds, the corresponding FedEx 46 1,249.74 1,202.74 943.33 101–150 For FedEx Express Multiweight® per-pound rates, see p. 83. International Priority standard list rate applies. 47 1,250.44 1,203.44 948.31 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,264.28 1,217.28 1,047.81 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,265.67 1,218.67 1,057.77 Additional per-pound Any fraction of a pound is rounded up to 50 1,270.32 1,223.32 1,059.19 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 1,363.31 1,316.31 1,087.56 FedEx® 10kg Box 1–22 lbs. $ 399.14 $ 18.14 service fees may apply for various clearance ® services, depending on commodity and 52 1,454.14 1,407.14 1,090.40 FedEx 25kg Box 1–56 lbs. 687.38 12.27 country/territory; see pp. 117–118 for details.

79 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone M: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International • Afghanistan • Liberia Envelope Priority® Economy® Weight Priority® Economy® • Albania • Libya up to 8 oz. $ 139.75 ** 53 lbs. $ 1,470.89 $ 1,195.46 • Algeria • Macedonia FedEx® 1 lb. 151.75 * 54 1,471.39 1,195.74 • American Samoa • Madagascar Pak 2 lbs. 184.50 * 55 1,477.43 1,196.28 • Angola • Malawi 1 lb. $ 174.00 $ 106.54 56 1,483.47 1,196.82 • Armenia • Mali 2 lbs. 190.71 143.70 57 1,489.51 1,197.36 • Azerbaijan • Marshall Islands 3 217.22 162.76 58 1,495.55 1,197.90 • Belarus • Mauritania 4 258.02 196.35 59 1,564.70 1,198.17 • Benin • Mauritius 5 289.02 224.93 60 1,571.62 1,198.44 • Bosnia-Herzegovina • Micronesia 6 306.58 258.73 61 1,572.32 1,198.86 • Botswana • Moldova 7 344.25 270.93 62 1,575.41 1,199.17 • Burkina Faso • Mongolia 8 375.40 302.74 63 1,576.89 1,201.39 • Burundi • Montenegro 9 378.52 350.67 64 1,606.41 1,245.54 • Cambodia • Morocco 10 379.29 355.47 65 1,609.37 1,249.97 • Cameroon • Mozambique 11 394.59 383.09 66 1,609.71 1,272.28 • Cape Verde • Namibia 1 12 399.00 387.37 67 1,616.51 1,279.18 • Central African Republic • New Caledonia 13 487.05 420.18 68 1,752.51 1,280.86 • Chad • Niger 14 547.17 466.65 69 1,766.16 1,314.25 • Congo • Nigeria Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 554.09 477.10 70 1,768.02 1,317.59 • Cook Islands • Palau 16 601.38 478.15 71 1,805.02 1,317.93 • Croatia • Papua New Guinea • Democratic Republic of Congo • Reunion Island 17 629.88 480.19 72 1,810.77 1,318.25 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging • Djibouti • Rwanda 18 661.33 519.65 73 1,850.54 1,324.33 • East Timor • Saipan 19 695.89 555.20 74 1,854.53 1,324.94 • Equatorial Guinea1 • Samoa 20 699.35 558.76 75 1,854.93 1,327.22 • Eritrea • Senegal 21 699.70 629.70 76 1,855.20 1,372.66 • Ethiopia • Serbia 22 699.95 636.80 77 1,855.46 1,377.22 • Fiji • Seychelles 23 700.20 652.70 78 1,855.73 1,377.68 • French Polynesia • Sierra Leone1 24 700.48 654.46 79 1,855.99 1,377.95 • Gabon • Swaziland 80 1,860.19 1,378.22 25 706.08 683.61 • Gambia • Tanzania 26 818.08 758.43 81 1,944.07 1,378.65 • Georgia • Togo 27 945.33 824.14 82 2,025.97 1,378.97 • Ghana • Tonga 28 968.90 830.73 83 2,034.16 1,379.27 • Guinea • Tunisia 29 971.26 831.40 84 2,034.99 1,379.54 • Guinea-Bissau1 • Turkmenistan1 30 973.51 831.67 85 2,036.45 1,379.81 • Iraq • Uganda 31 975.88 831.94 86 2,039.87 1,380.08 • Ivory Coast • Ukraine 32 1,023.12 832.21 87 2,108.13 1,380.35 • Kazakhstan • Uzbekistan 33 1,034.11 832.48 88 2,114.96 1,380.62 • Kenya • Vanuatu 34 1,035.22 832.74 89 2,117.78 1,380.88 • Kyrgyzstan • Wallis and Futuna 35 1,036.33 833.01 90 2,174.07 1,384.51 • Laos • Zambia 36 1,058.34 833.27 91 2,179.71 1,456.96 • Lesotho • Zimbabwe 37 1,078.74 836.33 92 2,180.34 1,544.34 38 1,080.79 897.39 93 2,180.60 1,553.08 Not all services are available to all countries/territories. See 39 1,083.47 903.50 94 2,180.92 1,556.27 pp. 25–27 for the services available to your destination. 40 1,136.91 905.25 95 2,186.34 1,556.60 41 1,211.60 940.23 96 2,294.57 1,561.10 42 1,231.41 957.06 97 2,305.40 1,561.55 43 1,276.29 1,033.06 98 2,328.58 1,561.84 1 Service suspended as of publication date. For updates call 44 1,280.79 1,040.66 99 2,348.45 1,564.95 1.800.GoFedEx 1.800.463.3339 and say “international services.” 45 1,286.62 1,072.61 100 2,725.00 1,569.00 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, ® 46 1,402.97 1,075.81 101–150 For FedEx Express Multiweight multiply the per-pound rate by the number of pounds (1– 5) greater per-pound rates, see p. 83. than the limit and add it to the base rate. Note: For shipments that 47 1,414.67 1,077.66 exceed the weight limit by more than 5 pounds, the corresponding 48 1,415.85 1,079.60 FedEx 10kg Box and FedEx 25kg Box Rates FedEx International Priority standard list rate applies. 49 1,416.13 1,118.21 These boxes can only be used with FedEx International Priority service. * Based on the package weight, the corresponding rate applies. 50 1,416.41 1,122.08 Additional per-pound ** One-pound rate applies. Base rate rate (if applicable) 2 51 1,418.78 1,188.18 Any fraction of a pound is rounded up to the next-higher FedEx® 10kg Box 1–22 lbs. $ 399.25 $ 18.15 pound. Ancillary clearance service fees may apply for various 52 1,466.15 1,194.79 ® clearance services, depending on commodity and country/territory; FedEx 25kg Box 1–56 lbs. 706.33 12.61 see pp. 117–118 for details.

80 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone N: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • China Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 117.25 $ 70.25 ** 53 lbs. $ 1,007.87 $ 960.87 $ 839.01 FedEx® 1 lb. 141.00 94.00 * 54 1,008.96 961.96 842.95 Pak 2 lbs. 149.75 102.75 * 55 1,030.58 983.58 844.15 1 lb. $ 161.69 $ 114.69 $ 108.73 56 1,052.20 1,005.20 845.35 2 lbs. 179.51 132.51 124.42 57 1,073.82 1,026.82 846.55 3 196.26 149.26 138.27 58 1,095.44 1,048.44 847.75 4 215.77 168.77 152.16 59 1,149.92 1,102.92 848.46 5 251.50 204.50 171.58 60 1,183.63 1,136.63 860.34 6 270.62 223.62 186.94 61 1,193.39 1,146.39 861.55 7 294.33 247.33 209.48 62 1,194.40 1,147.40 861.98 8 309.02 262.02 218.72 63 1,196.68 1,149.68 864.02 9 310.49 263.49 226.90 64 1,242.24 1,195.24 866.04 10 311.02 264.02 252.99 65 1,246.80 1,199.80 868.12 11 311.55 264.55 256.84 66 1,247.26 1,200.26 870.13 12 315.24 268.24 259.25 67 1,247.81 1,200.81 872.20 13 388.90 341.90 296.07 68 1,257.00 1,210.00 874.25 14 424.73 377.73 319.07 69 1,272.15 1,225.15 876.30 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 443.31 396.31 330.56 70 1,291.07 1,244.07 878.35 16 461.15 414.15 343.49 71 1,292.98 1,245.98 880.41 17 470.57 423.57 355.57 72 1,310.08 1,263.08 882.44 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 471.52 424.52 356.88 73 1,323.00 1,276.00 884.51 19 472.37 425.37 382.36 74 1,342.61 1,295.61 886.53 20 473.28 426.28 401.31 75 1,344.58 1,297.58 886.82 21 473.53 426.53 413.15 76 1,375.50 1,328.50 890.65 22 473.78 426.78 414.34 77 1,434.53 1,387.53 892.70 23 474.03 427.03 414.59 78 1,440.44 1,393.44 894.73 24 474.35 427.35 414.90 79 1,472.46 1,425.46 896.75 25 480.74 433.74 421.10 80 1,475.68 1,428.68 897.00 26 608.52 561.52 515.27 81 1,476.01 1,429.01 897.25 27 640.90 593.90 534.14 82 1,476.31 1,429.31 897.50 28 644.15 597.15 537.54 83 1,478.22 1,431.22 897.75 29 680.90 633.90 605.21 84 1,516.11 1,469.11 898.00 30 684.58 637.58 611.98 85 1,526.04 1,479.04 898.25 31 718.12 671.12 612.69 86 1,535.88 1,488.88 898.50 32 721.49 674.49 613.63 87 1,536.87 1,489.87 898.75 33 722.87 675.87 632.31 88 1,549.94 1,502.94 899.00 34 749.87 702.87 634.20 89 1,551.25 1,504.25 899.25 35 752.58 705.58 636.36 90 1,551.50 1,504.50 899.50 36 795.16 748.16 679.52 91 1,551.75 1,504.75 899.75 37 799.42 752.42 714.50 92 1,552.00 1,505.00 900.00 38 801.51 754.51 729.32 93 1,552.25 1,505.25 900.25 39 843.01 796.01 730.82 94 1,552.50 1,505.50 900.50 40 847.18 800.18 733.22 95 1,552.75 1,505.75 900.75 41 849.38 802.38 753.16 96 1,553.00 1,506.00 901.00 1 42 893.13 846.13 755.18 97 1,553.25 1,506.25 901.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 897.51 850.51 757.13 98 1,553.50 1,506.50 901.50 the number of pounds (1– 5) greater than the 44 924.74 877.74 795.81 99 1,553.75 1,506.75 901.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 932.64 885.64 813.95 100 1,554.00 1,507.00 902.00 45 more than 5 pounds, the corresponding FedEx 46 940.52 893.52 815.80 101–150 For FedEx Express Multiweight® per-pound rates, see p. 83. International Priority standard list rate applies. 47 941.72 894.72 816.84 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 965.52 918.52 824.24 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 967.91 920.91 824.98 Additional per-pound Any fraction of a pound is rounded up to 50 977.05 930.05 825.44 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 1,004.80 957.80 834.30 FedEx® 10kg Box 1–22 lbs. $ 268.49 $ 12.20 service fees may apply for various clearance ® services, depending on commodity and 52 1,007.58 960.58 838.56 FedEx 25kg Box 1–56 lbs. 433.99 7.75 country/territory; see pp. 117–118 for details.

81 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone O: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Bangladesh Envelope First® Priority® Economy® Weight First® Priority® Economy® • Bhutan up to 8 oz. $ 121.00 $ 74.00 ** 53 lbs. $ 1,115.01 $ 1,068.01 $ 931.88 • India FedEx® 1 lb. 144.25 97.25 * 54 1,129.42 1,082.42 938.42 • Maldives, Republic of Pak 2 lbs. 160.00 113.00 * 55 1,136.88 1,089.88 939.08 • Nepal 1 lb. $ 167.63 $ 120.63 $ 112.09 56 1,144.34 1,097.34 939.74 • Pakistan 2 lbs. 183.83 136.83 124.34 57 1,151.80 1,104.80 940.40 • Sri Lanka 3 198.77 151.77 144.06 58 1,159.26 1,112.26 941.06 4 212.60 165.60 159.15 59 1,211.41 1,164.41 953.90 Not all services are available 5 251.46 204.46 176.67 60 1,216.63 1,169.63 955.20 to all countries/territories. See 6 270.64 223.64 194.31 61 1,217.16 1,170.16 955.49 pp. 25–27 for the services 7 290.42 243.42 214.93 62 1,218.74 1,171.74 955.75 available to your destination. 8 315.42 268.42 235.39 63 1,220.39 1,173.39 958.43 9 328.13 281.13 256.19 64 1,253.29 1,206.29 1,011.97 10 329.41 282.41 261.08 65 1,273.35 1,226.35 1,024.65 11 329.98 282.98 270.76 66 1,280.69 1,233.69 1,025.93 12 332.62 285.62 277.30 67 1,281.45 1,234.45 1,026.20 13 385.42 338.42 298.13 68 1,281.74 1,234.74 1,026.48 14 448.18 401.18 329.30 69 1,282.00 1,235.00 1,026.75 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 454.47 407.47 364.14 70 1,284.42 1,237.42 1,029.59 16 469.06 422.06 392.77 71 1,332.55 1,285.55 1,086.23 17 484.13 437.13 400.30 72 1,337.38 1,290.38 1,091.90 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 497.94 450.94 415.56 73 1,338.94 1,291.94 1,092.47 19 499.33 452.33 437.79 74 1,369.37 1,322.37 1,092.74 20 500.26 453.26 440.02 75 1,372.43 1,325.43 1,093.01 21 500.51 453.51 440.27 76 1,433.53 1,386.53 1,093.28 22 500.76 453.76 440.52 77 1,439.65 1,392.65 1,093.55 23 501.01 454.01 440.77 78 1,478.58 1,431.58 1,093.82 24 501.31 454.31 441.07 79 1,482.53 1,435.53 1,094.09 25 507.29 460.29 446.88 80 1,482.93 1,435.93 1,094.36 26 626.89 579.89 563.00 81 1,483.21 1,436.21 1,095.56 27 674.62 627.62 576.40 82 1,483.50 1,436.50 1,095.83 28 694.07 647.07 618.40 83 1,488.11 1,441.11 1,096.13 29 696.02 649.02 622.73 84 1,488.58 1,441.58 1,102.11 30 698.42 651.42 623.17 85 1,497.88 1,450.88 1,102.71 31 746.30 699.30 623.48 86 1,570.98 1,523.98 1,102.99 32 762.36 715.36 625.34 87 1,578.30 1,531.30 1,105.94 33 775.65 728.65 662.42 88 1,587.10 1,540.10 1,164.81 34 776.99 729.99 685.91 89 1,671.12 1,624.12 1,170.70 35 803.45 756.45 698.90 90 1,679.53 1,632.53 1,232.22 36 806.10 759.10 711.00 91 1,680.38 1,633.38 1,238.38 37 811.31 764.31 722.17 92 1,680.67 1,633.67 1,239.00 38 811.84 764.84 732.56 93 1,680.94 1,633.94 1,239.25 39 812.11 765.11 733.61 94 1,681.21 1,634.21 1,239.50 40 814.15 767.15 744.80 95 1,681.47 1,634.47 1,239.75 41 854.68 807.68 772.94 96 1,681.79 1,634.79 1,240.00 1 42 872.94 825.94 775.76 97 1,682.08 1,635.08 1,240.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 953.48 906.48 803.87 98 1,685.51 1,638.51 1,240.50 the number of pounds (1– 5) greater than the 44 965.55 918.55 806.69 99 1,688.66 1,641.66 1,240.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 966.76 919.76 806.98 100 1,743.00 1,696.00 1,241.00 45 more than 5 pounds, the corresponding FedEx 46 971.93 924.93 808.85 101–150 For FedEx Express Multiweight® per-pound rates, see p. 83. International Priority standard list rate applies. 47 1,001.06 954.06 846.15 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,004.02 957.02 849.89 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,004.33 957.33 873.30 Additional per-pound Any fraction of a pound is rounded up to 50 1,007.83 960.83 875.66 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 1,077.54 1,030.54 875.94 FedEx® 10kg Box 1–22 lbs. $ 285.87 $ 12.99 service fees may apply for various clearance ® services, depending on commodity and 52 1,084.52 1,037.52 878.67 FedEx 25kg Box 1–56 lbs. 460.54 8.22 country/territory; see pp. 117–118 for details.

82 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express Multiweight® Rates: U.S. Export Use these rates when shipping outbound from the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. Puerto Rico FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more. A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. Multiply by total shipment weight. FedEx FedEx FedEx International International International Weight First® Priority® Economy® 100–999 lbs. $ 7.62 $ 7.15 $ 5.16 1,000+ lbs. 7.19 6.72 4.77

FedEx International First® Multiply by total shipment weight.

ZONES Weight A B C D E F G H J L N O 100–999 lbs. $ 6.97 $ 7.51 $ 7.73 $ 12.86 $ 25.24 $ 12.75 $ 12.87 $ 15.60 $ 18.21 $ 21.32 $ 15.54 $ 17.43 1,000+ lbs. 6.52 7.02 7.22 11.99 23.51 11.89 12.00 14.39 16.97 19.86 14.41 16.16

FedEx International Priority® Multiply by total shipment weight.

ZONES Weight A B C D E F G H I J K L M N O 100–999 lbs. $ 6.50 $ 7.04 $ 7.26 $ 12.39 $ 24.77 $ 12.28 $ 12.40 $ 15.13 $ 11.21 $ 17.74 $ 17.02 $ 20.85 $ 27.25 $ 15.07 $ 16.96 1,000+ lbs. 6.05 6.55 6.75 11.52 23.04 11.42 11.53 13.92 10.43 16.50 15.66 19.39 25.07 13.94 15.69

FedEx International Economy® Multiply by total shipment weight.

ZONES Weight A B C D E F G H I J K L M N O 100–999 lbs. $ 5.19 $ 5.43 $ 5.20 $ 8.02 $ 16.12 $ 9.43 $ 8.74 $ 9.49 $ 7.65 $ 11.20 $ 10.71 $ 13.72 $ 15.69 $ 9.02 $ 12.41 1,000+ lbs. 4.85 5.08 4.86 7.50 15.07 8.82 8.17 8.87 7.15 10.47 10.01 12.83 14.43 8.43 11.42

Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 117–118 for details.

83 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Canada (Zone A): U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Canada Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 101.20 $ 54.20 ** 53 lbs. $ 490.12 $ 443.12 $ 328.41 FedEx® 1 lb. 124.95 77.95 * 54 494.83 447.83 329.06 Pak 2 lbs. 125.00 78.00 * 55 499.49 452.49 332.79 1 lb. $ 136.14 $ 89.14 $ 76.77 56 504.15 457.15 336.52 2 lbs. 148.15 101.15 86.67 57 508.81 461.81 340.25 3 159.76 112.76 96.78 58 513.47 466.47 343.98 4 170.97 123.97 105.76 59 519.91 472.91 351.56 5 182.26 135.26 115.25 60 522.87 475.87 354.64 6 193.33 146.33 124.37 61 527.30 480.30 359.97 7 204.10 157.10 133.47 62 531.74 484.74 363.21 8 214.72 167.72 141.10 63 536.17 489.17 367.76 9 225.43 178.43 149.05 64 540.58 493.58 371.70 10 236.15 189.15 156.44 65 545.06 498.06 375.57 11 246.28 199.28 161.57 66 549.50 502.50 379.48 12 255.67 208.67 166.17 67 553.92 506.92 390.69 13 264.40 217.40 170.23 68 561.94 514.94 394.12 14 273.86 226.86 174.88 69 562.75 515.75 401.87 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 283.28 236.28 179.44 70 567.21 520.21 402.66 16 290.43 243.43 183.38 71 575.25 528.25 403.11 17 298.45 251.45 187.97 72 576.08 529.08 412.02 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 304.69 257.69 194.97 73 582.44 535.44 414.54 19 312.55 265.55 197.22 74 584.95 537.95 414.86 20 318.95 271.95 199.39 75 591.31 544.31 415.65 21 326.09 279.09 203.32 76 595.80 548.80 421.48 22 333.18 286.18 211.22 77 603.88 556.88 422.07 23 339.11 292.11 214.91 78 604.69 557.69 431.15 24 346.12 299.12 217.23 79 610.91 563.91 432.07 25 350.93 303.93 218.57 80 611.55 564.55 432.36 26 356.84 309.84 222.51 81 615.61 568.61 432.71 27 362.80 315.80 226.44 82 619.73 572.73 439.61 28 368.70 321.70 233.50 83 627.18 580.18 448.91 29 374.64 327.64 234.21 84 631.53 584.53 449.85 30 380.54 333.54 238.12 85 632.01 585.01 450.17 31 386.74 339.74 242.59 86 641.39 594.39 453.44 32 390.48 343.48 245.30 87 642.33 595.33 460.01 33 395.46 348.46 248.88 88 646.41 599.41 460.68 34 400.48 353.48 255.82 89 650.54 603.54 461.08 35 405.46 358.46 256.53 90 654.63 607.63 468.20 36 410.45 363.45 259.62 91 656.56 609.56 470.54 37 416.25 369.25 264.29 92 663.97 616.97 470.85 38 420.35 373.35 266.79 93 664.72 617.72 476.79 39 425.39 378.39 273.29 94 671.06 624.06 477.39 1 Note: Unless otherwise provided herein, the 40 430.37 383.37 273.95 95 675.12 628.12 484.96 terms and conditions of the country/territory 41 434.90 387.90 277.86 96 679.45 632.45 485.74 of origin apply to U.S. import shipments. 2 42 439.46 392.46 287.15 97 683.77 636.77 500.65 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 447.77 400.77 289.21 98 688.06 641.06 502.53 the number of pounds (1– 5) greater than the 44 448.61 401.61 289.52 99 696.18 649.18 502.86 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 453.20 406.20 293.40 100 697.00 650.00 504.00 45 more than 5 pounds, the corresponding FedEx 46 457.76 410.76 297.30 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 462.35 415.35 301.77 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 466.91 419.91 309.32 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 473.01 426.01 310.08 Additional per-pound Any fraction of a pound is rounded up to 50 477.58 430.58 314.53 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 480.74 433.74 319.40 FedEx® 10kg Box 1–22 lbs. $ 208.92 $ 9.50 service fees may apply for various clearance ® services, depending on commodity and 52 487.02 440.02 322.38 FedEx 25kg Box 1–56 lbs. 304.18 5.43 country/territory; see pp. 117–118 for details.

84 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Mexico (Zone C): U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Mexico Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 99.85 $ 52.85 ** 53 lbs. $ 402.47 $ 355.47 $ 307.87 FedEx® 1 lb. 106.65 59.65 * 54 403.50 356.50 314.37 Pak 2 lbs. 106.70 59.70 * 55 409.09 362.09 323.31 1 lb. $ 112.76 $ 65.76 $ 57.30 56 414.68 367.68 332.25 2 lbs. 120.70 73.70 64.18 57 420.27 373.27 341.19 3 129.37 82.37 71.75 58 425.86 378.86 350.13 4 136.11 89.11 78.35 59 431.38 384.38 351.03 5 143.39 96.39 84.75 60 436.96 389.96 351.71 6 149.60 102.60 91.91 61 443.07 396.07 364.98 7 157.42 110.42 95.21 62 449.19 402.19 375.86 8 161.01 114.01 101.22 63 461.05 414.05 376.96 9 166.70 119.70 104.30 64 467.25 420.25 377.69 10 175.19 128.19 114.54 65 473.41 426.41 385.44 11 176.04 129.04 115.57 66 474.03 427.03 386.22 12 176.78 129.78 122.56 67 479.82 432.82 387.21 13 191.47 144.47 126.60 68 500.65 453.65 406.61 14 198.03 151.03 132.81 69 506.98 459.98 408.56 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 200.88 153.88 134.10 70 513.32 466.32 410.35 16 208.20 161.20 139.81 71 519.60 472.60 415.81 17 213.35 166.35 142.98 72 525.94 478.94 420.89 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 221.81 174.81 154.62 73 536.02 489.02 423.32 19 222.66 175.66 156.21 74 537.03 490.03 424.01 20 226.32 179.32 160.77 75 538.09 491.09 437.57 21 231.39 184.39 165.32 76 541.07 494.07 451.66 22 236.51 189.51 169.88 77 546.66 499.66 453.07 23 242.01 195.01 171.88 78 547.22 500.22 453.95 24 242.57 195.57 178.73 79 558.33 511.33 454.53 25 243.40 196.40 185.62 80 559.45 512.45 454.99 26 259.82 212.82 190.77 81 571.52 524.52 464.12 27 269.87 222.87 200.39 82 582.85 535.85 471.14 28 275.79 228.79 201.36 83 583.99 536.99 471.85 29 281.72 234.72 206.52 84 585.24 538.24 472.18 30 283.16 236.16 211.85 85 609.88 562.88 472.50 31 291.35 244.35 214.15 86 612.36 565.36 476.09 32 296.24 249.24 220.51 87 612.67 565.67 479.77 33 297.70 250.70 222.49 88 612.98 565.98 480.44 34 302.54 255.54 222.82 89 613.29 566.29 493.69 35 311.00 264.00 229.10 90 613.60 566.60 514.81 36 317.29 270.29 237.85 91 614.14 567.14 516.97 37 322.24 275.24 242.18 92 624.92 577.92 517.25 38 327.16 280.16 244.25 93 626.00 579.00 517.71 39 332.10 285.10 253.35 94 626.89 579.89 526.42 1 Note: Unless otherwise provided herein, the 40 337.05 290.05 255.98 95 644.00 597.00 527.30 terms and conditions of the country/territory 41 337.55 290.55 256.32 96 645.73 598.73 527.90 of origin apply to U.S. import shipments. 2 42 347.09 300.09 261.58 97 646.04 599.04 538.43 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 352.20 305.20 268.44 98 651.24 604.24 539.49 the number of pounds (1– 5) greater than the 44 355.46 308.46 272.71 99 670.50 623.50 539.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 362.29 315.29 273.15 100 687.00 640.00 540.00 45 more than 5 pounds, the corresponding FedEx 46 369.97 322.97 277.27 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 370.75 323.75 281.61 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 371.21 324.21 294.47 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 380.23 333.23 295.82 Additional per-pound Any fraction of a pound is rounded up to 50 387.55 340.55 296.35 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 391.76 344.76 306.51 FedEx® 10kg Box 1–22 lbs. $ 130.03 $ 5.91 service fees may apply for various clearance ® services, depending on commodity and 52 392.28 345.28 307.53 FedEx 25kg Box 1–56 lbs. 196.65 3.51 country/territory; see pp. 117–118 for details.

85 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone D: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Belgium Envelope First® Priority® Economy® Weight First® Priority® Economy® • Channel Islands (U.K.) up to 8 oz. $ 142.55 $ 95.55 ** 53 lbs. $ 796.94 $ 749.94 $ 647.27 • England (U.K.) FedEx® 1 lb. 159.60 112.60 * 54 803.14 756.14 651.92 • France Pak 2 lbs. 159.75 112.75 * 55 812.09 765.09 658.97 • Germany 1 lb. $ 201.81 $ 154.81 $ 135.78 56 821.04 774.04 666.02 • Ireland, Northern (U.K.) 2 lbs. 223.64 176.64 154.92 57 829.99 782.99 673.07 • Ireland, Republic of 3 240.86 193.86 169.70 58 838.94 791.94 680.12 • Italy 4 264.05 217.05 190.26 59 850.74 803.74 702.89 • Luxembourg 5 282.51 235.51 206.15 60 856.75 809.75 705.18 • Monaco 6 297.86 250.86 219.96 61 879.22 832.22 705.52 • Netherlands (Holland) 7 311.93 264.93 232.36 62 881.48 834.48 712.16 • San Marino 8 325.77 278.77 244.48 63 882.06 835.06 721.06 • Scotland (U.K.) 9 339.59 292.59 256.14 64 893.58 846.58 728.00 • Vatican City 10 352.33 305.33 267.30 65 916.24 869.24 743.98 • Wales (U.K.) 11 358.10 311.10 279.99 66 918.52 871.52 745.60 12 359.71 312.71 290.59 67 918.96 871.96 748.07 Not all services are available 13 391.81 344.81 302.41 68 927.41 880.41 749.95 from all countries/territories. 14 404.62 357.62 313.63 69 935.89 888.89 756.62 See pp. 25–27 for the services Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 416.11 369.11 323.10 70 944.37 897.37 770.80 available from your origin. 16 428.94 381.94 334.99 71 966.87 919.87 780.62 17 440.46 393.46 344.46 72 978.89 931.89 781.61 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 451.99 404.99 355.20 73 980.10 933.10 794.14 19 463.52 416.52 365.30 74 980.42 933.42 795.41 20 473.51 426.51 374.10 75 986.69 939.69 796.55 21 494.39 447.39 385.58 76 995.12 948.12 815.91 22 496.49 449.49 397.89 77 1,003.63 956.63 817.86 23 503.09 456.09 404.06 78 1,012.09 965.09 823.08 24 503.75 456.75 415.41 79 1,016.96 969.96 832.08 25 505.55 458.55 424.40 80 1,025.47 978.47 851.00 26 541.38 494.38 433.56 81 1,033.34 986.34 852.93 27 554.43 507.43 445.03 82 1,044.93 997.93 853.25 28 565.70 518.70 454.90 83 1,059.34 1,012.34 853.56 29 575.04 528.04 462.21 84 1,060.79 1,013.79 854.77 30 586.26 539.26 472.05 85 1,071.67 1,024.67 878.69 31 597.44 550.44 482.75 86 1,072.89 1,025.89 881.09 32 606.65 559.65 490.81 87 1,096.86 1,049.86 881.46 33 613.80 566.80 497.11 88 1,099.26 1,052.26 881.74 34 622.98 575.98 505.14 89 1,100.49 1,053.49 882.07 35 633.43 586.43 514.32 90 1,124.89 1,077.89 885.35 36 643.34 596.34 523.05 91 1,132.96 1,085.96 906.92 37 652.68 605.68 531.26 92 1,133.77 1,086.77 909.08 38 661.93 614.93 539.35 93 1,139.60 1,092.60 912.44 39 671.10 624.10 547.45 94 1,140.19 1,093.19 915.82 1 Note: Unless otherwise provided herein, the 40 680.31 633.31 555.47 95 1,145.38 1,098.38 916.17 terms and conditions of the country/territory 41 689.31 642.31 562.57 96 1,153.56 1,106.56 916.64 of origin apply to U.S. import shipments. 2 42 698.26 651.26 568.61 97 1,172.53 1,125.53 925.91 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 707.21 660.21 576.69 98 1,174.44 1,127.44 926.84 the number of pounds (1– 5) greater than the 44 716.16 669.16 589.54 99 1,175.98 1,128.98 927.35 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 725.19 678.19 590.83 100 1,206.00 1,159.00 936.00 45 more than 5 pounds, the corresponding FedEx 46 734.15 687.15 607.04 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 740.58 693.58 608.68 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 752.08 705.08 615.97 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 758.46 711.46 621.69 Additional per-pound Any fraction of a pound is rounded up to 50 770.01 723.01 626.11 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 778.52 731.52 637.84 FedEx® 10kg Box 1–22 lbs. $ 312.96 $ 14.23 service fees may apply for various clearance ® services, depending on commodity and 52 787.92 740.92 644.30 FedEx 25kg Box 1–56 lbs. 458.80 8.19 country/territory; see pp. 117–118 for details.

86 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone E: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Bulgaria Envelope First® Priority® Economy® Weight First® Priority® Economy® • Czech Republic up to 8 oz. $ 136.40 $ 89.40 ** 53 lbs. $ 1,380.74 $ 1,333.74 $ 1,153.05 • Estonia FedEx® 1 lb. 162.10 115.10 * 54 1,421.52 1,374.52 1,153.95 • Gibraltar Pak 2 lbs. 181.60 134.60 * 55 1,447.79 1,400.79 1,171.62 • Hungary 1 lb. $ 205.20 $ 158.20 $ 133.68 56 1,474.06 1,427.06 1,189.29 • Latvia 2 lbs. 241.68 194.68 164.51 57 1,500.33 1,453.33 1,206.96 • Lithuania 3 276.68 229.68 194.08 58 1,526.60 1,479.60 1,224.63 • Poland 4 311.64 264.64 223.63 59 1,529.24 1,482.24 1,232.16 • Romania 5 346.63 299.63 253.19 60 1,533.40 1,486.40 1,237.50 • Russia 6 380.09 333.09 281.45 61 1,616.35 1,569.35 1,253.01 • Slovak Republic 7 414.48 367.48 309.94 62 1,624.72 1,577.72 1,304.55 • Slovenia 8 447.03 400.03 348.13 63 1,625.56 1,578.56 1,309.73 • South Africa 9 480.49 433.49 366.27 64 1,627.00 1,580.00 1,346.16 10 513.94 466.94 394.53 65 1,655.66 1,608.66 1,349.81 Not all services are available 11 541.33 494.33 430.28 66 1,745.05 1,698.05 1,350.19 from all countries/territories. 12 563.67 516.67 451.81 67 1,753.99 1,706.99 1,352.63 See pp. 25–27 for the services 13 596.07 549.07 473.21 68 1,754.90 1,707.90 1,401.11 available from your origin. 14 623.42 576.42 491.94 69 1,755.16 1,708.16 1,405.96 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 667.42 620.42 510.20 70 1,757.88 1,710.88 1,408.01 16 673.64 626.64 540.10 71 1,812.17 1,765.17 1,448.92 17 715.10 668.10 549.29 72 1,817.61 1,770.61 1,453.02 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 719.26 672.26 579.40 73 1,820.47 1,773.47 1,453.44 19 744.08 697.08 593.77 74 1,877.43 1,830.43 1,454.58 20 764.90 717.90 624.90 75 1,884.37 1,837.37 1,477.26 21 802.20 755.20 645.62 76 1,885.07 1,838.07 1,555.30 22 810.53 763.53 648.33 77 1,885.33 1,838.33 1,563.12 23 828.80 781.80 697.39 78 1,886.24 1,839.24 1,563.91 24 847.07 800.07 710.21 79 1,904.08 1,857.08 1,564.16 25 857.48 810.48 711.50 80 1,905.87 1,858.87 1,567.18 26 897.83 850.83 712.02 81 1,920.58 1,873.58 1,627.38 27 901.88 854.88 722.29 82 1,950.55 1,903.55 1,633.41 28 944.20 897.20 752.38 83 1,953.56 1,906.56 1,634.02 29 959.61 912.61 756.88 84 2,008.56 1,961.56 1,634.29 30 961.19 914.19 800.07 85 2,058.39 2,011.39 1,634.54 31 992.63 945.63 804.39 86 2,063.38 2,016.38 1,636.45 32 1,022.09 975.09 820.22 87 2,063.89 2,016.89 1,674.45 33 1,028.35 981.35 821.82 88 2,064.15 2,017.15 1,689.83 34 1,029.75 982.75 838.61 89 2,064.42 2,017.42 1,691.38 35 1,057.64 1,010.64 874.75 90 2,064.68 2,017.68 1,693.04 36 1,066.30 1,019.30 878.37 91 2,066.29 2,019.29 1,710.89 37 1,084.55 1,037.55 880.88 92 2,098.33 2,051.33 1,777.50 38 1,102.83 1,055.83 909.94 93 2,136.72 2,089.72 1,786.04 39 1,155.51 1,108.51 930.03 94 2,146.06 2,099.06 1,819.63 1 Note: Unless otherwise provided herein, the 40 1,160.78 1,113.78 950.62 95 2,149.04 2,102.04 1,823.00 terms and conditions of the country/territory 41 1,177.50 1,130.50 957.17 96 2,208.40 2,161.40 1,823.34 of origin apply to U.S. import shipments. 2 42 1,180.70 1,133.70 959.33 97 2,217.36 2,170.36 1,825.10 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,244.59 1,197.59 969.18 98 2,218.26 2,171.26 1,826.50 the number of pounds (1– 5) greater than the 44 1,251.07 1,204.07 1,015.39 99 2,234.67 2,187.67 1,826.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,253.89 1,206.89 1,020.02 100 2,291.00 2,244.00 1,827.00 45 more than 5 pounds, the corresponding FedEx 46 1,310.28 1,263.28 1,075.63 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 1,315.93 1,268.93 1,081.20 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,316.50 1,269.50 1,083.01 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,318.74 1,271.74 1,118.94 Additional per-pound Any fraction of a pound is rounded up to 50 1,347.06 1,300.06 1,122.55 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 1,375.81 1,328.81 1,150.02 FedEx® 10kg Box 1–22 lbs. $ 516.92 $ 23.50 service fees may apply for various clearance ® services, depending on commodity and 52 1,378.70 1,331.70 1,152.77 FedEx 25kg Box 1–56 lbs. 810.73 14.48 country/territory; see pp. 117–118 for details.

87 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone F: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Hong Kong SAR, China Envelope First® Priority® Economy® Weight First® Priority® Economy® • Philippines up to 8 oz. $ 124.30 $ 77.30 ** 53 lbs. $ 845.52 $ 798.52 $ 675.14 FedEx® 1 lb. 152.55 105.55 * 54 880.42 833.42 677.61 Pak 2 lbs. 152.65 105.65 * 55 883.93 836.93 685.94 1 lb. $ 176.00 $ 129.00 $ 106.14 56 887.44 840.44 694.27 2 lbs. 195.63 148.63 125.68 57 890.95 843.95 702.60 3 218.57 171.57 142.35 58 894.46 847.46 710.93 4 236.31 189.31 154.09 59 950.57 903.57 722.20 5 253.70 206.70 171.42 60 959.53 912.53 736.11 6 271.07 224.07 185.82 61 960.88 913.88 738.20 7 287.95 240.95 199.85 62 987.69 940.69 744.76 8 304.25 257.25 215.40 63 1,008.42 961.42 751.72 9 320.60 273.60 226.92 64 1,010.50 963.50 779.52 10 338.04 291.04 241.40 65 1,010.79 963.79 788.77 11 341.01 294.01 255.99 66 1,011.07 964.07 812.86 12 343.08 296.08 280.01 67 1,011.34 964.34 815.28 13 384.32 337.32 282.42 68 1,011.93 964.93 815.77 14 401.45 354.45 293.94 69 1,023.62 976.62 817.32 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 415.90 368.90 305.93 70 1,073.83 1,026.83 848.24 16 427.01 380.01 318.16 71 1,078.86 1,031.86 851.34 17 441.76 394.76 327.44 72 1,110.55 1,063.55 859.90 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 449.16 402.16 336.73 73 1,115.65 1,068.65 860.81 19 465.46 418.46 344.06 74 1,116.59 1,069.59 870.47 20 473.01 426.01 353.29 75 1,135.15 1,088.15 872.94 21 484.55 437.55 361.17 76 1,140.32 1,093.32 922.16 22 485.71 438.71 370.33 77 1,140.84 1,093.84 927.11 23 485.96 438.96 391.93 78 1,142.00 1,095.00 936.49 24 486.21 439.21 399.81 79 1,165.17 1,118.17 937.43 25 488.76 441.76 403.29 80 1,198.19 1,151.19 955.75 26 539.76 492.76 412.64 81 1,201.50 1,154.50 967.06 27 549.99 502.99 421.99 82 1,202.52 1,155.52 968.20 28 560.14 513.14 425.58 83 1,222.83 1,175.83 977.28 29 575.77 528.77 434.78 84 1,235.14 1,188.14 978.19 30 587.27 540.27 448.25 85 1,268.05 1,221.05 979.76 31 598.60 551.60 454.41 86 1,271.36 1,224.36 1,001.45 32 609.18 562.18 476.27 87 1,271.70 1,224.70 1,023.75 33 619.77 572.77 479.71 88 1,271.97 1,224.97 1,025.99 34 631.82 584.82 480.54 89 1,273.15 1,226.15 1,026.74 35 634.73 587.73 492.06 90 1,296.48 1,249.48 1,041.65 36 645.23 598.23 496.04 91 1,332.97 1,285.97 1,063.77 37 655.70 608.70 509.58 92 1,336.62 1,289.62 1,094.88 38 677.40 630.40 518.35 93 1,337.38 1,290.38 1,099.00 39 682.54 635.54 529.21 94 1,351.38 1,304.38 1,099.64 1 Note: Unless otherwise provided herein, the 40 692.73 645.73 530.79 95 1,352.79 1,305.79 1,112.10 terms and conditions of the country/territory 41 707.72 660.72 540.19 96 1,353.97 1,306.97 1,149.89 of origin apply to U.S. import shipments. 2 42 709.78 662.78 554.83 97 1,377.33 1,330.33 1,153.67 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 729.99 682.99 577.00 98 1,380.75 1,333.75 1,186.63 the number of pounds (1– 5) greater than the 44 774.44 727.44 584.32 99 1,381.78 1,334.78 1,189.93 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 778.90 731.90 585.49 100 1,401.00 1,354.00 1,197.00 45 more than 5 pounds, the corresponding FedEx 46 779.36 732.36 608.75 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 779.67 732.67 611.08 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 780.45 733.45 611.58 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 795.77 748.77 621.43 Additional per-pound Any fraction of a pound is rounded up to 50 806.99 759.99 630.65 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 821.71 774.71 648.71 FedEx® 10kg Box 1–22 lbs. $ 296.33 $ 13.47 service fees may apply for various clearance ® services, depending on commodity and 52 830.69 783.69 650.54 FedEx 25kg Box 1–56 lbs. 442.01 7.89 country/territory; see pp. 117–118 for details.

88 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone G: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Japan Envelope First® Priority® Economy® Weight First® Priority® Economy® • Korea, South up to 8 oz. $ 137.90 $ 90.90 ** 53 lbs. $ 940.16 $ 893.16 $ 750.09 FedEx® 1 lb. 167.70 120.70 * 54 964.88 917.88 751.66 Pak 2 lbs. 167.70 120.70 * 55 975.47 928.47 757.47 1 lb. $ 208.32 $ 161.32 $ 127.70 56 986.06 939.06 763.28 2 lbs. 229.03 182.03 144.38 57 996.65 949.65 769.09 3 249.18 202.18 160.05 58 1,007.24 960.24 774.90 4 265.61 218.61 176.45 59 1,017.89 970.89 775.88 5 284.54 237.54 195.44 60 1,032.30 985.30 795.12 6 303.42 256.42 207.32 61 1,038.42 991.42 811.90 7 322.35 275.35 226.55 62 1,048.30 1,001.30 827.85 8 339.45 292.45 241.08 63 1,051.08 1,004.08 834.41 9 362.56 315.56 250.25 64 1,052.36 1,005.36 842.67 10 374.78 327.78 264.55 65 1,077.71 1,030.71 843.52 11 390.60 343.60 282.74 66 1,080.26 1,033.26 843.78 12 400.81 353.81 295.98 67 1,081.58 1,034.58 845.37 13 432.15 385.15 304.88 68 1,107.73 1,060.73 876.98 14 441.80 394.80 324.90 69 1,110.35 1,063.35 890.46 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 468.26 421.26 340.66 70 1,131.65 1,084.65 891.82 16 475.95 428.95 346.88 71 1,141.60 1,094.60 892.50 17 502.60 455.60 367.74 72 1,151.52 1,104.52 906.05 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 519.15 472.15 381.07 73 1,157.19 1,110.19 918.13 19 538.40 491.40 402.55 74 1,171.42 1,124.42 920.12 20 553.93 506.93 409.18 75 1,172.85 1,125.85 942.44 21 561.25 514.25 431.13 76 1,194.58 1,147.58 946.03 22 588.73 541.73 437.29 77 1,196.76 1,149.76 946.39 23 595.14 548.14 451.15 78 1,206.65 1,159.65 946.66 24 607.81 560.81 462.41 79 1,221.08 1,174.08 947.58 25 611.47 564.47 473.63 80 1,231.01 1,184.01 965.47 26 637.23 590.23 486.68 81 1,232.02 1,185.02 967.27 27 651.93 604.93 497.85 82 1,246.24 1,199.24 969.51 28 681.17 634.17 511.93 83 1,260.85 1,213.85 1,013.96 29 693.76 646.76 522.08 84 1,272.73 1,225.73 1,018.42 30 696.06 649.06 534.19 85 1,273.93 1,226.93 1,018.87 31 706.61 659.61 543.88 86 1,277.09 1,230.09 1,022.06 32 719.69 672.69 553.64 87 1,277.63 1,230.63 1,022.87 33 730.19 683.19 570.61 88 1,288.37 1,241.37 1,023.81 34 740.81 693.81 572.31 89 1,289.45 1,242.45 1,042.41 35 765.20 718.20 588.26 90 1,289.72 1,242.72 1,044.71 36 767.65 720.65 591.66 91 1,290.03 1,243.03 1,046.49 37 783.91 736.91 594.70 92 1,296.03 1,249.03 1,046.98 38 797.50 750.50 615.88 93 1,299.20 1,252.20 1,056.78 39 808.29 761.29 618.01 94 1,304.91 1,257.91 1,057.77 1 Note: Unless otherwise provided herein, the 40 816.08 769.08 620.64 95 1,305.49 1,258.49 1,058.02 terms and conditions of the country/territory 41 826.71 779.71 638.56 96 1,308.69 1,261.69 1,058.29 of origin apply to U.S. import shipments. 2 42 837.36 790.36 647.26 97 1,315.91 1,268.91 1,059.36 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 847.98 800.98 659.71 98 1,316.64 1,269.64 1,080.70 the number of pounds (1– 5) greater than the 44 870.13 823.13 673.05 99 1,318.15 1,271.15 1,082.84 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 872.37 825.37 674.39 100 1,345.00 1,298.00 1,086.00 45 more than 5 pounds, the corresponding FedEx 46 883.03 836.03 674.70 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 890.43 843.43 680.65 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 904.33 857.33 696.22 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 911.69 864.69 708.15 Additional per-pound Any fraction of a pound is rounded up to 50 925.67 878.67 713.83 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 927.07 880.07 714.93 FedEx® 10kg Box 1–22 lbs. $ 354.06 $ 16.09 service fees may apply for various clearance ® services, depending on commodity and 52 927.70 880.70 736.90 FedEx 25kg Box 1–56 lbs. 564.72 10.08 country/territory; see pp. 117–118 for details.

89 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone H: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Andorra Envelope First® Priority® Economy® Weight First® Priority® Economy® • Austria up to 8 oz. $ 148.70 $ 101.70 ** 53 lbs. $ 1,069.81 $ 1,022.81 $ 917.82 • Azores (Portugal) FedEx® 1 lb. 176.70 129.70 * 54 1,071.79 1,024.79 933.79 • Denmark Pak 2 lbs. 176.85 129.85 * 55 1,077.79 1,030.79 938.41 • Faroe Islands 1 lb. $ 215.23 $ 168.23 $ 154.89 56 1,083.79 1,036.79 943.03 • Finland 2 lbs. 239.33 192.33 176.77 57 1,089.79 1,042.79 947.65 • Greece 3 259.23 212.23 195.07 58 1,095.79 1,048.79 952.27 • Greenland 4 290.30 243.30 219.39 59 1,106.60 1,059.60 970.72 • Iceland 5 309.80 262.80 241.49 60 1,138.34 1,091.34 972.57 • Liechtenstein 6 326.63 279.63 257.00 61 1,141.52 1,094.52 988.35 • Madeira (Portugal) 7 343.47 296.47 272.45 62 1,156.20 1,109.20 1,009.97 • Malta 8 366.29 319.29 293.39 63 1,157.68 1,110.68 1,012.14 • Norway 9 386.81 339.81 312.20 64 1,159.31 1,112.31 1,014.38 • Portugal 10 408.46 361.46 332.09 65 1,191.39 1,144.39 1,028.80 • Spain 11 425.27 378.27 351.04 66 1,206.28 1,159.28 1,048.99 • Sweden 12 427.69 380.69 367.45 67 1,209.45 1,162.45 1,051.02 • Switzerland 13 475.91 428.91 386.56 68 1,209.77 1,162.77 1,070.14 14 486.82 439.82 403.96 69 1,215.98 1,168.98 1,072.06 Not all services are available Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 504.82 457.82 420.49 70 1,239.96 1,192.96 1,073.06 from all countries/territories. 16 523.58 476.58 437.73 71 1,242.39 1,195.39 1,092.62 See pp. 25–27 for the services available from your origin. 17 542.37 495.37 454.99 72 1,243.14 1,196.14 1,109.35 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 561.14 514.14 472.25 73 1,258.03 1,211.03 1,112.15 19 592.16 545.16 491.30 74 1,287.96 1,240.96 1,112.43 20 598.70 551.70 516.48 75 1,298.15 1,251.15 1,115.25 21 630.60 583.60 525.90 76 1,303.40 1,256.40 1,115.54 22 636.26 589.26 541.23 77 1,303.93 1,256.93 1,115.85 23 654.29 607.29 568.58 78 1,306.01 1,259.01 1,117.73 24 660.27 613.27 576.54 79 1,347.40 1,300.40 1,155.17 25 662.57 615.57 591.05 80 1,351.54 1,304.54 1,195.53 26 708.42 661.42 607.63 81 1,356.42 1,309.42 1,199.58 27 726.46 679.46 624.23 82 1,361.32 1,314.32 1,199.99 28 760.56 713.56 655.57 83 1,366.20 1,319.20 1,200.27 29 778.93 731.93 659.88 84 1,391.28 1,344.28 1,200.81 30 780.77 733.77 686.99 85 1,393.80 1,346.80 1,201.55 31 792.62 745.62 689.71 86 1,415.71 1,368.71 1,216.31 32 822.04 775.04 698.69 87 1,417.91 1,370.91 1,217.79 33 827.19 780.19 707.17 88 1,418.19 1,371.19 1,218.68 34 828.72 781.72 729.67 89 1,418.46 1,371.46 1,219.42 35 859.00 812.00 749.30 90 1,418.73 1,371.73 1,233.35 36 868.04 821.04 757.32 91 1,419.02 1,372.02 1,234.75 37 868.97 821.97 759.87 92 1,419.29 1,372.29 1,235.00 38 887.09 840.09 765.20 93 1,419.64 1,372.64 1,235.25 39 888.92 841.92 773.39 94 1,419.93 1,372.93 1,235.50 1 Note: Unless otherwise provided herein, the 40 900.95 853.95 784.45 95 1,420.28 1,373.28 1,235.75 terms and conditions of the country/territory 41 931.61 884.61 811.57 96 1,424.55 1,377.55 1,236.00 of origin apply to U.S. import shipments. 2 42 942.70 895.70 832.82 97 1,424.99 1,377.99 1,236.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 950.45 903.45 834.96 98 1,426.62 1,379.62 1,236.50 the number of pounds (1– 5) greater than the 44 951.23 904.23 851.66 99 1,458.98 1,411.98 1,236.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 955.07 908.07 853.36 100 1,493.00 1,446.00 1,237.00 45 more than 5 pounds, the corresponding FedEx 46 983.55 936.55 860.47 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 989.69 942.69 863.28 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 990.99 943.99 863.57 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,016.85 969.85 868.01 Additional per-pound Any fraction of a pound is rounded up to 50 1,019.45 972.45 882.39 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 1,020.91 973.91 889.21 FedEx® 10kg Box 1–22 lbs. $ 380.94 $ 17.32 service fees may apply for various clearance ® services, depending on commodity and 52 1,050.10 1,003.10 891.61 FedEx 25kg Box 1–56 lbs. 615.82 11.00 country/territory; see pp. 117–118 for details.

90 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone I: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Anguilla Envelope First® Priority® Economy® Weight First® Priority® Economy® • Antigua up to 8 oz. $ 124.35 $ 77.35 ** 53 lbs. $ 781.63 $ 734.63 $ 672.74 • Aruba FedEx® 1 lb. 137.65 90.65 * 54 791.74 744.74 686.37 • Bahamas Pak 2 lbs. 137.70 90.70 * 55 801.80 754.80 687.74 • Barbados 1 lb. $ 153.19 $ 106.19 $ 90.55 56 811.86 764.86 689.11 • Barbuda 2 lbs. 174.22 127.22 104.73 57 821.92 774.92 690.48 • Bermuda 3 189.09 142.09 121.18 58 831.98 784.98 691.85 • Bonaire 4 203.77 156.77 139.68 59 842.09 795.09 706.06 • British Virgin Islands 5 218.71 171.71 149.17 60 852.18 805.18 708.32 • Cayman Islands 6 232.34 185.34 161.07 61 862.02 815.02 753.52 • Curaçao 7 246.40 199.40 180.18 62 887.71 840.71 758.04 • Dominica 8 260.21 213.21 192.23 63 897.30 850.30 758.51 • Dominican Republic 9 274.08 227.08 193.45 64 899.85 852.85 758.90 • Grenada 10 287.91 240.91 209.36 65 910.21 863.21 766.62 • Guadeloupe 11 292.71 245.71 216.55 66 927.41 880.41 767.40 • Haiti 12 294.35 247.35 232.03 67 929.14 882.14 768.48 • Jamaica 13 327.01 280.01 243.38 68 939.70 892.70 789.91 • Martinique 14 340.05 293.05 249.94 69 940.77 893.77 792.06 • Montserrat Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 353.10 306.10 272.59 70 958.69 911.69 793.83 • Saba 16 365.61 318.61 276.95 71 960.49 913.49 795.02 • St. Barthelemy • St. Croix (U.S. Virgin Islands) 17 378.07 331.07 282.15 72 970.29 923.29 817.86 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging • St. Eustatius 18 390.58 343.58 303.93 73 980.13 933.13 820.15 • St. John (U.S. Virgin Islands) 19 403.08 356.08 309.37 74 998.04 951.04 820.42 • St. Kitts and Nevis 20 415.58 368.58 314.37 75 999.84 952.84 823.14 • St. Lucia 21 428.03 381.03 325.00 76 1,009.68 962.68 877.40 • St. Maarten/St. Martin 77 1,046.84 999.84 902.12 22 440.56 393.56 342.14 • St. Thomas (U.S. Virgin Islands) 23 442.19 395.19 354.72 78 1,064.42 1,017.42 925.41 • St. Vincent 24 442.44 395.44 383.36 79 1,067.06 1,020.06 927.75 • Trinidad and Tobago 25 444.82 397.82 386.23 80 1,067.38 1,020.38 928.02 • Turks and Caicos Islands 26 492.27 445.27 389.08 81 1,067.71 1,020.71 928.52 • U.S. Virgin Islands 27 500.42 453.42 410.09 82 1,068.25 1,021.25 938.41 28 512.40 465.40 412.20 83 1,078.85 1,031.85 939.41 Not all services are available 29 524.34 477.34 415.17 84 1,079.94 1,032.94 939.67 from all countries/territories. 30 536.32 489.32 417.20 85 1,080.90 1,033.90 939.99 See pp. 25–27 for the services 31 547.20 500.20 434.46 86 1,097.68 1,050.68 940.36 available from your origin. 32 558.09 511.09 452.46 87 1,116.18 1,069.18 940.63 33 569.00 522.00 464.30 88 1,118.04 1,071.04 941.02 34 579.85 532.85 472.23 89 1,118.36 1,071.36 948.47 35 590.74 543.74 473.03 90 1,118.71 1,071.71 949.25 36 601.61 554.61 485.16 91 1,124.83 1,077.83 949.55 37 612.50 565.50 491.59 92 1,125.45 1,078.45 950.06 38 623.37 576.37 526.29 93 1,131.79 1,084.79 950.58 39 634.32 587.32 529.77 94 1,138.16 1,091.16 960.89 1 Note: Unless otherwise provided herein, the 40 645.15 598.15 530.13 95 1,158.40 1,111.40 961.93 terms and conditions of the country/territory 41 664.49 617.49 530.48 96 1,160.44 1,113.44 962.19 of origin apply to U.S. import shipments. 2 42 666.43 619.43 536.91 97 1,161.72 1,114.72 962.95 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 677.02 630.02 562.00 98 1,161.98 1,114.98 977.31 the number of pounds (1– 5) greater than the 44 687.64 640.64 564.52 99 1,166.43 1,119.43 978.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 698.24 651.24 565.67 100 1,255.00 1,208.00 979.00 45 more than 5 pounds, the corresponding FedEx 46 708.90 661.90 588.48 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 719.53 672.53 590.82 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 730.16 683.16 591.09 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 740.77 693.77 591.83 Additional per-pound Any fraction of a pound is rounded up to 50 759.57 712.57 606.53 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 761.46 714.46 609.43 FedEx® 10kg Box 1–22 lbs. $ 247.60 $ 11.25 service fees may apply for various clearance ® services, depending on commodity and 52 771.54 724.54 666.98 FedEx 25kg Box 1–56 lbs. 398.07 7.11 country/territory; see pp. 117–118 for details.

91 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone J: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Australia Envelope First® Priority® Economy® Weight First® Priority® Economy® • Guam up to 8 oz. $ 125.00 $ 78.00 ** 53 lbs. $ 1,111.98 $ 1,064.98 $ 860.01 • Indonesia FedEx® 1 lb. 144.20 97.20 * 54 1,124.51 1,077.51 870.45 • Macau SAR, China Pak 2 lbs. 146.00 99.00 * 55 1,138.94 1,091.94 888.59 • Malaysia 1 lb. $ 174.48 $ 127.48 $ 101.89 56 1,153.37 1,106.37 906.73 • New Zealand 2 lbs. 195.71 148.71 120.49 57 1,167.80 1,120.80 924.87 • Singapore 3 218.71 171.71 139.12 58 1,182.23 1,135.23 943.01 • Thailand 4 244.51 197.51 160.77 59 1,226.06 1,179.06 972.56 • Vietnam 5 263.80 216.80 175.66 60 1,230.45 1,183.45 975.52 6 285.92 238.92 201.09 61 1,256.82 1,209.82 1,030.17 Not all services are available 7 308.02 261.02 215.58 62 1,259.47 1,212.47 1,035.64 from all countries/territories. 8 330.74 283.74 231.07 63 1,286.78 1,239.78 1,036.70 See pp. 25–27 for the services 9 349.76 302.76 246.60 64 1,354.84 1,307.84 1,057.71 available from your origin. 10 365.41 318.41 262.16 65 1,361.65 1,314.65 1,062.19 11 366.98 319.98 276.52 66 1,362.34 1,315.34 1,062.65 12 369.34 322.34 307.89 67 1,362.63 1,315.63 1,062.93 13 416.46 369.46 311.14 68 1,363.19 1,316.19 1,063.21 14 439.33 392.33 325.82 69 1,374.37 1,327.37 1,063.52 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 460.78 413.78 334.05 70 1,390.17 1,343.17 1,064.17 16 474.32 427.32 347.32 71 1,407.19 1,360.19 1,077.16 17 493.28 446.28 380.41 72 1,422.92 1,375.92 1,139.61 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 509.04 462.04 383.72 73 1,425.07 1,378.07 1,145.86 19 526.39 479.39 401.55 74 1,467.87 1,420.87 1,148.70 20 548.35 501.35 412.55 75 1,472.15 1,425.15 1,205.27 21 563.17 516.17 426.94 76 1,502.64 1,455.64 1,210.94 22 564.66 517.66 441.34 77 1,505.70 1,458.70 1,211.51 23 564.91 517.91 459.21 78 1,534.87 1,487.87 1,213.80 24 565.16 518.16 480.95 79 1,537.80 1,490.80 1,215.07 25 568.63 521.63 483.13 80 1,554.92 1,507.92 1,240.37 26 638.03 591.03 508.46 81 1,583.28 1,536.28 1,293.51 27 680.39 633.39 511.02 82 1,586.12 1,539.12 1,298.84 28 684.63 637.63 524.95 83 1,603.86 1,556.86 1,301.10 29 701.61 654.61 550.29 84 1,605.64 1,558.64 1,346.20 30 712.62 665.62 552.84 85 1,622.67 1,575.67 1,350.72 31 735.42 688.42 566.74 86 1,624.39 1,577.39 1,351.18 32 737.71 690.71 592.10 87 1,624.78 1,577.78 1,353.06 33 775.86 728.86 594.64 88 1,625.06 1,578.06 1,390.45 34 779.69 732.69 608.56 89 1,629.96 1,582.96 1,394.20 35 799.20 752.20 644.40 90 1,634.77 1,587.77 1,395.60 36 813.28 766.28 648.00 91 1,653.81 1,606.81 1,400.05 37 830.00 783.00 671.29 92 1,655.72 1,608.72 1,404.00 38 853.85 806.85 673.62 93 1,656.34 1,609.34 1,482.88 39 871.15 824.15 678.19 94 1,668.47 1,621.47 1,496.11 1 Note: Unless otherwise provided herein, the 40 887.71 840.71 716.07 95 1,677.47 1,630.47 1,513.28 terms and conditions of the country/territory 41 904.62 857.62 719.86 96 1,678.38 1,631.38 1,515.00 of origin apply to U.S. import shipments. 2 42 917.03 870.03 722.65 97 1,678.68 1,631.68 1,515.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 959.08 912.08 733.91 98 1,678.96 1,631.96 1,515.50 the number of pounds (1– 5) greater than the 44 963.29 916.29 745.99 99 1,679.27 1,632.27 1,515.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 964.54 917.54 747.42 100 1,682.00 1,635.00 1,516.00 45 more than 5 pounds, the corresponding FedEx 46 989.21 942.21 775.74 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 1,001.21 954.21 792.58 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,036.47 989.47 794.28 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,040.00 993.00 802.10 Additional per-pound Any fraction of a pound is rounded up to 50 1,056.88 1,009.88 831.42 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 1,087.66 1,040.66 834.36 FedEx® 10kg Box 1–22 lbs. $ 322.59 $ 14.66 service fees may apply for various clearance ® services, depending on commodity and 52 1,090.75 1,043.75 857.67 FedEx 25kg Box 1–56 lbs. 521.88 9.32 country/territory; see pp. 117–118for details.

92 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone K: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Bahrain Envelope First® Priority® Economy® Weight First® Priority® Economy® • Brunei up to 8 oz. $ 154.05 $ 107.05 ** 53 lbs. $ 1,675.93 $ 1,628.93 $ 1,187.18 • Cyprus FedEx® 1 lb. 171.60 124.60 * 54 1,693.51 1,646.51 1,187.55 • Egypt Pak 2 lbs. 195.50 148.50 * 55 1,722.00 1,675.00 1,194.55 • Israel 1 lb. $ 236.54 $ 189.54 $ 134.68 56 1,750.49 1,703.49 1,201.55 • Jordan 2 lbs. 280.30 233.30 169.05 57 1,778.98 1,731.98 1,208.55 • Kuwait 3 322.22 275.22 200.40 58 1,807.47 1,760.47 1,215.55 • Oman 4 364.13 317.13 229.83 59 1,810.33 1,763.33 1,255.09 • Palestine Autonomous 5 406.04 359.04 255.08 60 1,818.61 1,771.61 1,308.13 • Qatar 6 446.13 399.13 292.12 61 1,858.98 1,811.98 1,313.45 • Saudi Arabia 7 487.36 440.36 312.28 62 1,863.03 1,816.03 1,347.90 • Syria2 8 535.53 488.53 356.03 63 1,866.91 1,819.91 1,351.36 • Turkey 9 566.45 519.45 378.25 64 1,942.21 1,895.21 1,353.24 • United Arab Emirates 10 611.55 564.55 417.59 65 1,949.75 1,902.75 1,353.50 11 616.06 569.06 422.88 66 1,950.51 1,903.51 1,353.81 Not all services are available 12 620.90 573.90 462.07 67 1,953.35 1,906.35 1,359.99 from all countries/territories. 13 717.60 670.60 486.31 68 2,009.91 1,962.91 1,483.45 See pp. 25–27 for the services 14 761.02 714.02 513.06 69 2,015.57 1,968.57 1,495.83 available from your origin. Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 784.44 737.44 516.55 70 2,068.53 2,021.53 1,497.08 16 797.88 750.88 541.33 71 2,073.84 2,026.84 1,505.21 17 827.46 780.46 575.77 72 2,078.31 2,031.31 1,521.94 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 852.55 805.55 610.17 73 2,167.49 2,120.49 1,523.63 19 894.17 847.17 622.27 74 2,176.41 2,129.41 1,543.10 20 907.24 860.24 626.43 75 2,177.31 2,130.31 1,545.06 21 949.43 902.43 659.29 76 2,195.20 2,148.20 1,576.82 22 953.65 906.65 710.56 77 2,206.71 2,159.71 1,636.94 23 954.08 907.08 716.22 78 2,256.94 2,209.94 1,642.96 24 954.33 907.33 730.88 79 2,261.97 2,214.97 1,643.57 25 958.86 911.86 732.35 80 2,309.02 2,262.02 1,647.92 26 1,049.46 1,002.46 732.65 81 2,313.74 2,266.74 1,708.26 27 1,071.40 1,024.40 738.47 82 2,316.04 2,269.04 1,714.30 28 1,093.30 1,046.30 786.80 83 2,361.84 2,314.84 1,714.91 29 1,151.19 1,104.19 805.12 84 2,374.91 2,327.91 1,715.17 30 1,161.70 1,114.70 824.56 85 2,376.22 2,329.22 1,715.44 31 1,163.81 1,116.81 826.52 86 2,376.94 2,329.94 1,715.71 32 1,206.00 1,159.00 841.47 87 2,378.85 2,331.85 1,718.44 33 1,222.95 1,175.95 845.39 88 2,416.80 2,369.80 1,721.34 34 1,224.66 1,177.66 878.88 89 2,420.60 2,373.60 1,721.63 35 1,246.53 1,199.53 929.24 90 2,473.94 2,426.94 1,721.88 36 1,268.43 1,221.43 934.29 91 2,500.84 2,453.84 1,722.14 37 1,307.94 1,260.94 942.24 92 2,503.53 2,456.53 1,726.13 1 Note: Unless otherwise provided herein, the 38 1,312.21 1,265.21 944.23 93 2,503.81 2,456.81 1,805.33 terms and conditions of the country/territory of origin apply to U.S. import shipments. 39 1,358.82 1,311.82 983.80 94 2,506.07 2,459.07 1,813.26 2 Service suspended as of publication date. 40 1,381.14 1,334.14 987.76 95 2,551.21 2,504.21 1,820.29 For updates call 1.800.GoFedEx 1.800.463.3339 41 1,410.01 1,363.01 988.16 96 2,555.75 2,508.75 1,821.00 and say “international services.” 3 42 1,422.94 1,375.94 990.69 97 2,616.52 2,569.52 1,821.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,441.17 1,394.17 1,041.09 98 2,622.61 2,575.61 1,821.50 the number of pounds (1– 5) greater than the 44 1,461.42 1,414.42 1,064.93 99 2,625.10 2,578.10 1,821.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,498.31 1,451.31 1,067.33 100 2,673.00 2,626.00 1,822.00 45 more than 5 pounds, the corresponding FedEx 46 1,535.11 1,488.11 1,067.58 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 1,538.81 1,491.81 1,070.28 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,545.63 1,498.63 1,123.97 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,587.90 1,540.90 1,140.53 Additional per-pound Any fraction of a pound is rounded up to 50 1,641.85 1,594.85 1,165.46 Base rate rate (if applicable) 3 the next-higher pound. Ancillary clearance 51 1,647.25 1,600.25 1,167.96 FedEx® 10kg Box 1–22 lbs. $ 574.15 $ 26.10 service fees may apply for various clearance ® services, depending on commodity and 52 1,648.63 1,601.63 1,185.42 FedEx 25kg Box 1–56 lbs. 912.11 16.29 country/territory; see pp. 117–118 for details.

93 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone L: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Argentina Envelope First® Priority® Economy® Weight First® Priority® Economy® • Belize up to 8 oz. $ 121.60 $ 74.60 ** 53 lbs. $ 939.65 $ 892.65 $ 793.27 • Bolivia FedEx® 1 lb. 137.20 90.20 * 54 948.56 901.56 794.02 • Brazil Pak 2 lbs. 159.65 112.65 * 55 965.44 918.44 808.93 • Chile 1 lb. $ 167.98 $ 120.98 $ 105.11 56 982.32 935.32 823.84 • Colombia 2 lbs. 190.30 143.30 126.45 57 999.20 952.20 838.75 • Costa Rica 3 214.18 167.18 147.25 58 1,016.08 969.08 853.66 • Ecuador 4 238.11 191.11 171.55 59 1,017.79 970.79 874.87 • El Salvador 5 261.75 214.75 189.16 60 1,022.32 975.32 888.85 • French Guiana 6 285.07 238.07 213.58 61 1,033.74 986.74 950.51 • Guatemala 7 308.77 261.77 234.96 62 1,063.31 1,016.31 956.69 • Guyana 8 329.20 282.20 248.53 63 1,066.27 1,019.27 957.31 • Honduras 9 350.28 303.28 267.06 64 1,082.56 1,035.56 957.59 • Nicaragua 10 371.33 324.33 291.08 65 1,103.35 1,056.35 957.87 • Panama 11 374.90 327.90 299.60 66 1,135.65 1,088.65 958.15 • Paraguay 12 377.01 330.01 313.61 67 1,140.90 1,093.90 958.43 • Peru 13 419.14 372.14 327.63 68 1,143.88 1,096.88 960.60 • Suriname 14 435.13 388.13 348.17 69 1,144.70 1,097.70 962.95 • Uruguay Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 458.82 411.82 362.49 70 1,161.02 1,114.02 1,009.75 • Venezuela 16 472.56 425.56 367.53 71 1,169.34 1,122.34 1,014.43 Not all services are available 17 478.88 431.88 380.82 72 1,207.34 1,160.34 1,057.41 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging from all countries/territories. 18 500.09 453.09 391.24 73 1,211.14 1,164.14 1,061.71 See pp. 25–27 for the services 19 516.86 469.86 434.01 74 1,211.53 1,164.53 1,062.15 available from your origin. 20 518.55 471.55 438.29 75 1,218.62 1,171.62 1,062.45 21 532.02 485.02 451.89 76 1,219.33 1,172.33 1,062.71 22 541.28 494.28 453.26 77 1,220.52 1,173.52 1,063.01 23 542.21 495.21 468.82 78 1,244.07 1,197.07 1,063.28 24 542.46 495.46 470.38 79 1,255.71 1,208.71 1,063.57 25 545.09 498.09 483.48 80 1,256.88 1,209.88 1,063.85 26 597.69 550.69 494.16 81 1,258.77 1,211.77 1,064.13 27 610.80 563.80 496.28 82 1,296.41 1,249.41 1,064.71 28 623.84 576.84 526.32 83 1,300.18 1,253.18 1,076.20 29 648.24 601.24 529.33 84 1,300.57 1,253.57 1,097.95 30 661.18 614.18 543.08 85 1,300.85 1,253.85 1,100.13 31 662.82 615.82 560.99 86 1,301.13 1,254.13 1,120.40 32 695.57 648.57 562.79 87 1,301.48 1,254.48 1,122.43 33 698.85 651.85 577.13 88 1,301.80 1,254.80 1,124.55 34 700.03 653.03 584.69 89 1,308.14 1,261.14 1,146.61 35 712.53 665.53 619.28 90 1,314.47 1,267.47 1,150.85 36 725.08 678.08 622.74 91 1,345.30 1,298.30 1,151.29 37 737.57 690.57 623.70 92 1,351.75 1,304.75 1,151.57 38 751.46 704.46 642.76 93 1,363.47 1,316.47 1,152.55 39 763.99 716.99 644.67 94 1,364.66 1,317.66 1,171.89 1 Note: Unless otherwise provided herein, the 40 785.38 738.38 654.59 95 1,376.50 1,329.50 1,195.78 terms and conditions of the country/territory 41 798.05 751.05 670.45 96 1,377.69 1,330.69 1,198.17 of origin apply to U.S. import shipments. 2 42 817.36 770.36 684.97 97 1,378.03 1,331.03 1,198.44 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 824.12 777.12 686.43 98 1,379.21 1,332.21 1,200.07 the number of pounds (1– 5) greater than the 44 835.85 788.85 706.87 99 1,401.63 1,354.63 1,201.25 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 837.22 790.22 708.92 100 1,422.00 1,375.00 1,224.00 45 more than 5 pounds, the corresponding FedEx 46 859.81 812.81 729.53 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 862.08 815.08 731.61 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 874.52 827.52 742.81 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 886.93 839.93 753.58 Additional per-pound Any fraction of a pound is rounded up to 50 899.37 852.37 787.30 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 919.71 872.71 790.68 FedEx® 10kg Box 1–22 lbs. $ 330.26 $ 15.01 service fees may apply for various clearance ® services, depending on commodity and 52 923.94 876.94 792.98 FedEx 25kg Box 1–56 lbs. 498.34 8.90 country/territory; see pp. 117–118 for details.

94 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone M: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Afghanistan • Lesotho Envelope First® Priority® Economy® Weight First® Priority® Economy® • Albania • Liberia up to 8 oz. $ 143.95 $ 96.95 ** 53 lbs. $ 1,672.95 $ 1,625.95 $ 1,382.04 • Algeria • Libya • American Samoa • Macedonia ® 1 lb. 163.95 116.95 54 1,682.64 1,635.64 1,398.78 FedEx * • Angola • Madagascar Pak 2 lbs. 193.10 146.10 * 55 1,683.62 1,636.62 1,435.93 • Armenia • Malawi 1 lb. $ 227.45 $ 180.45 $ 170.31 56 1,684.60 1,637.60 1,473.08 • Azerbaijan • Mali 2 lbs. 267.28 220.28 213.86 57 1,685.58 1,638.58 1,510.23 • Belarus • Marshall Islands • Benin • Mauritania 3 314.19 267.19 252.17 58 1,686.56 1,639.56 1,547.38 • Bosnia-Herzegovina • Mauritius 4 357.47 310.47 293.02 59 1,695.22 1,648.22 1,553.30 • Botswana • Micronesia 5 385.99 338.99 329.11 60 1,696.26 1,649.26 1,556.54 • Burkina Faso • Moldova 6 423.84 376.84 365.86 61 1,716.94 1,669.94 1,557.08 • Burundi • Mongolia • Cambodia • Montenegro 62 1,754.52 1,707.52 1,557.33 7 470.93 423.93 400.10 • Cameroon • Morocco 8 516.30 469.30 455.63 63 1,758.28 1,711.28 1,557.59 • Cape Verde • Mozambique 9 556.67 509.67 494.82 64 1,812.92 1,765.92 1,557.84 • Central African • Namibia 2 10 600.74 553.74 527.98 65 1,854.92 1,807.92 1,558.09 Republic • New Caledonia • Chad • Niger 11 605.15 558.15 531.30 66 1,859.13 1,812.13 1,560.76 • Congo • Nigeria 12 609.60 562.60 544.25 67 1,859.56 1,812.56 1,613.97 • Cook Islands • Palau 13 698.44 651.44 569.68 68 1,861.62 1,814.62 1,682.37 • Croatia • Papua New Guinea 14 711.92 664.92 627.54 69 1,902.72 1,855.72 1,720.48 • Democratic Republic • Reunion Island Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging of Congo • Rwanda 15 743.57 696.57 657.41 70 1,934.77 1,887.77 1,747.27 • Djibouti • Saipan 16 790.47 743.47 701.67 71 1,937.99 1,890.99 1,784.67 • East Timor • Samoa 17 810.45 763.45 741.21 72 1,995.43 1,948.43 1,788.42 • Equatorial Guinea2 • Senegal Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 837.47 790.47 767.44 73 2,002.62 1,955.62 1,788.81 • Eritrea • Serbia • Ethiopia • Seychelles 19 861.12 814.12 770.07 74 2,039.70 1,992.70 1,789.06 • Fiji • Sierra Leone2 20 865.95 818.95 795.09 75 2,043.41 1,996.41 1,789.31 • French Polynesia • Swaziland 21 919.27 872.27 832.78 76 2,045.51 1,998.51 1,789.56 • Gabon • Tanzania • Gambia • Togo 22 924.61 877.61 836.55 77 2,087.44 2,040.44 1,792.36 • Georgia • Tonga 23 925.15 878.15 837.26 78 2,143.10 2,096.10 1,848.17 • Ghana • Tunisia 24 925.40 878.40 837.52 79 2,203.25 2,156.25 1,892.07 • Guinea • Turkmenistan2 2 25 929.53 882.53 837.86 80 2,209.27 2,162.27 1,896.47 • Guinea-Bissau • Uganda • Iraq • Ukraine 26 1,012.04 965.04 844.46 81 2,210.55 2,163.55 1,927.07 • Ivory Coast • Uzbekistan 27 1,050.36 1,003.36 907.62 82 2,235.97 2,188.97 2,047.77 • Kazakhstan • Vanuatu 28 1,054.20 1,007.20 977.86 83 2,294.00 2,247.00 2,059.85 • Kenya • Wallis and Futuna 29 1,114.03 1,067.03 1,009.52 84 2,326.83 2,279.83 2,062.58 • Kyrgyzstan • Zambia • Laos • Zimbabwe 30 1,120.02 1,073.02 1,012.69 85 2,330.12 2,283.12 2,062.86 31 1,120.62 1,073.62 1,013.26 86 2,330.53 2,283.53 2,063.11 Not all services are available 32 1,122.29 1,075.29 1,013.51 87 2,330.81 2,283.81 2,063.36 from all countries/territories. 33 1,155.40 1,108.40 1,017.22 88 2,331.08 2,284.08 2,063.61 See pp. 25–27 for the services 34 1,190.63 1,143.63 1,090.21 89 2,333.98 2,286.98 2,063.86 available from your origin. 35 1,234.64 1,187.64 1,097.51 90 2,391.76 2,344.76 2,064.11 36 1,239.05 1,192.05 1,098.24 91 2,397.56 2,350.56 2,064.36 37 1,243.86 1,196.86 1,100.46 92 2,401.97 2,354.97 2,064.62 1 Note: Unless otherwise provided herein, the 38 1,259.98 1,212.98 1,144.83 93 2,402.42 2,355.42 2,064.87 terms and conditions of the country/territory of origin apply to U.S. import shipments. 39 1,276.80 1,229.80 1,149.43 94 2,406.77 2,359.77 2,065.12 2 Service suspended as of publication date. 40 1,307.09 1,260.09 1,149.89 95 2,493.69 2,446.69 2,065.37 For updates call 1.800.GoFedEx 1.800.463.3339 41 1,328.20 1,281.20 1,150.97 96 2,533.15 2,486.15 2,065.63 and say “international services.” 3 42 1,353.02 1,306.02 1,172.44 97 2,537.10 2,490.10 2,066.02 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,392.77 1,345.77 1,247.70 98 2,537.50 2,490.50 2,073.78 the number of pounds (1– 5) greater than the 44 1,400.92 1,353.92 1,255.25 99 2,537.75 2,490.75 2,218.59 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,403.19 1,356.19 1,256.97 100 2,538.00 2,491.00 2,418.00 45 more than 5 pounds, the corresponding FedEx 46 1,448.41 1,401.41 1,258.78 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 1,454.65 1,407.65 1,259.06 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,475.71 1,428.71 1,263.75 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,496.86 1,449.86 1,268.38 Additional per-pound Any fraction of a pound is rounded up to 50 1,564.45 1,517.45 1,270.23 Base rate rate (if applicable) 3 the next-higher pound. Ancillary clearance 51 1,571.23 1,524.23 1,292.95 FedEx® 10kg Box 1–22 lbs. $ 562.85 $ 25.58 service fees may apply for various clearance ® services, depending on commodity and 52 1,576.08 1,529.08 1,323.65 FedEx 25kg Box 1–56 lbs. 882.78 15.76 country/territory; see pp. 117–118 for details.

95 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone N: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • China Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 115.00 $ 68.00 ** 53 lbs. $ 1,020.20 $ 973.20 $ 815.42 FedEx® 1 lb. 131.30 84.30 * 54 1,059.99 1,012.99 828.90 Pak 2 lbs. 132.90 85.90 * 55 1,070.31 1,023.31 842.50 1 lb. $ 165.00 $ 118.00 $ 97.07 56 1,080.63 1,033.63 856.10 2 lbs. 183.13 136.13 111.95 57 1,090.95 1,043.95 869.70 3 201.74 154.74 127.29 58 1,101.27 1,054.27 883.30 4 220.01 173.01 142.26 59 1,153.44 1,106.44 885.02 5 236.98 189.98 156.30 60 1,170.16 1,123.16 919.04 6 256.47 209.47 175.58 61 1,176.18 1,129.18 935.80 7 275.83 228.83 191.83 62 1,191.45 1,144.45 937.50 8 295.17 248.17 208.08 63 1,193.00 1,146.00 947.51 9 314.56 267.56 224.31 64 1,212.65 1,165.65 949.89 10 335.47 288.47 240.34 65 1,214.62 1,167.62 997.34 11 343.86 296.86 255.23 66 1,235.15 1,188.15 1,015.00 12 346.00 299.00 265.72 67 1,275.68 1,228.68 1,016.79 13 388.69 341.69 286.38 68 1,304.15 1,257.15 1,018.92 14 414.22 367.22 301.96 69 1,313.64 1,266.64 1,036.44 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 433.18 386.18 317.54 70 1,325.95 1,278.95 1,046.07 16 452.92 405.92 334.23 71 1,327.19 1,280.19 1,084.73 17 462.62 415.62 348.37 72 1,328.04 1,281.04 1,088.61 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 489.33 442.33 363.80 73 1,344.57 1,297.57 1,089.38 19 508.06 461.06 379.23 74 1,362.91 1,315.91 1,104.52 20 528.56 481.56 396.12 75 1,408.42 1,361.42 1,118.57 21 545.48 498.48 410.05 76 1,450.61 1,403.61 1,122.09 22 558.30 511.30 425.46 77 1,466.28 1,419.28 1,135.60 23 559.59 512.59 449.01 78 1,467.85 1,420.85 1,159.02 24 559.84 512.84 452.08 79 1,468.16 1,421.16 1,168.17 25 562.70 515.70 467.19 80 1,471.02 1,424.02 1,170.28 26 619.90 572.90 480.56 81 1,510.64 1,463.64 1,198.90 27 646.37 599.37 493.89 82 1,514.62 1,467.62 1,206.94 28 661.41 614.41 515.15 83 1,515.03 1,468.03 1,219.57 29 683.61 636.61 528.72 84 1,517.74 1,470.74 1,232.17 30 693.82 646.82 542.27 85 1,557.42 1,510.42 1,256.60 31 696.49 649.49 545.40 86 1,561.39 1,514.39 1,268.77 32 721.58 674.58 554.78 87 1,575.17 1,528.17 1,269.99 33 725.05 678.05 573.73 88 1,592.45 1,545.45 1,282.62 34 752.03 705.03 591.02 89 1,609.76 1,562.76 1,296.93 35 766.57 719.57 600.40 90 1,647.84 1,600.84 1,320.22 36 788.80 741.80 601.51 91 1,651.66 1,604.66 1,342.69 37 791.03 744.03 623.62 92 1,652.05 1,605.05 1,364.41 38 804.94 757.94 635.25 93 1,652.73 1,605.73 1,366.60 39 826.14 779.14 646.86 94 1,666.13 1,619.13 1,379.40 1 Note: Unless otherwise provided herein, the 40 832.70 785.70 658.51 95 1,680.38 1,633.38 1,380.69 terms and conditions of the country/territory 41 849.64 802.64 672.65 96 1,681.81 1,634.81 1,393.46 of origin apply to U.S. import shipments. 2 42 860.51 813.51 681.73 97 1,682.83 1,635.83 1,394.74 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 874.40 827.40 693.36 98 1,702.88 1,655.88 1,395.01 the number of pounds (1– 5) greater than the 44 876.85 829.85 704.97 99 1,711.02 1,664.02 1,396.39 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 925.75 878.75 719.32 100 1,712.00 1,665.00 1,423.00 45 more than 5 pounds, the corresponding FedEx 46 932.05 885.05 720.76 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 933.19 886.19 728.43 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 955.46 908.46 746.72 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 957.69 910.69 748.56 Additional per-pound Any fraction of a pound is rounded up to 50 971.61 924.61 759.95 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 987.83 940.83 797.99 FedEx® 10kg Box 1–22 lbs. $ 299.25 $ 13.60 service fees may apply for various clearance ® services, depending on commodity and 52 1,017.24 970.24 801.81 FedEx 25kg Box 1–56 lbs. 515.95 9.21 country/territory; see pp. 117–118 for details.

96 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone O: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Bangladesh Envelope First® Priority® Economy® Weight First® Priority® Economy® • Bhutan up to 8 oz. $ 137.65 $ 90.65 ** 53 lbs. $ 956.24 $ 909.24 $ 670.41 • India FedEx® 1 lb. 149.50 102.50 * 54 961.00 914.00 671.95 • Maldives, Republic of Pak 2 lbs. 179.35 132.35 * 55 973.55 926.55 676.09 • Nepal 1 lb. $ 189.41 $ 142.41 $ 105.30 56 986.10 939.10 680.23 • Pakistan 2 lbs. 215.88 168.88 122.56 57 998.65 951.65 684.37 • Sri Lanka 3 237.59 190.59 138.29 58 1,011.20 964.20 688.51 4 259.27 212.27 155.28 59 1,022.30 975.30 728.50 Not all services are available 5 277.87 230.87 168.87 60 1,023.42 976.42 751.62 from all countries/territories. 6 296.48 249.48 183.84 61 1,045.41 998.41 755.90 See pp. 25–27 for the services 7 321.31 274.31 202.75 62 1,047.61 1,000.61 757.16 available from your origin. 8 339.87 292.87 216.48 63 1,059.97 1,012.97 776.22 9 358.44 311.44 229.49 64 1,095.52 1,048.52 788.23 10 372.50 325.50 242.27 65 1,101.96 1,054.96 790.60 11 373.91 326.91 249.83 66 1,102.61 1,055.61 805.38 12 376.53 329.53 264.67 67 1,104.26 1,057.26 806.86 13 428.79 381.79 277.46 68 1,136.75 1,089.75 814.92 14 444.50 397.50 288.90 69 1,168.27 1,121.27 839.49 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 456.09 409.09 298.24 70 1,171.44 1,124.44 844.35 16 475.95 428.95 314.39 71 1,196.39 1,149.39 844.84 17 482.52 435.52 320.90 72 1,198.89 1,151.89 845.48 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 494.25 447.25 331.21 73 1,200.01 1,153.01 857.94 19 518.55 471.55 346.78 74 1,222.30 1,175.30 911.53 20 524.42 477.42 355.16 75 1,234.79 1,187.79 916.90 21 537.32 490.32 356.45 76 1,283.25 1,236.25 917.45 22 538.61 491.61 382.04 77 1,308.30 1,261.30 918.10 23 538.86 491.86 392.70 78 1,310.81 1,263.81 919.86 24 539.11 492.11 401.61 79 1,311.43 1,264.43 927.98 25 542.10 495.10 402.51 80 1,323.54 1,276.54 936.62 26 601.84 554.84 419.93 81 1,324.76 1,277.76 937.64 27 622.07 575.07 447.98 82 1,342.67 1,295.67 957.88 28 636.76 589.76 450.80 83 1,344.47 1,297.47 966.78 29 647.18 600.18 451.28 84 1,356.79 1,309.79 979.19 30 659.73 612.73 454.84 85 1,380.41 1,333.41 996.83 31 672.29 625.29 456.13 86 1,382.79 1,335.79 1,009.93 32 684.82 637.82 481.71 87 1,383.07 1,336.07 1,011.26 33 697.38 650.38 484.59 88 1,383.34 1,336.34 1,011.54 34 709.94 662.94 485.62 89 1,385.07 1,338.07 1,011.88 35 722.49 675.49 506.12 90 1,419.48 1,372.48 1,015.67 36 735.06 688.06 520.75 91 1,422.99 1,375.99 1,016.39 37 756.22 709.22 522.64 92 1,430.89 1,383.89 1,021.96 38 762.78 715.78 538.96 93 1,452.24 1,405.24 1,062.08 39 772.69 725.69 540.60 94 1,454.38 1,407.38 1,078.78 1 Note: Unless otherwise provided herein, the 40 785.23 738.23 555.77 95 1,463.82 1,416.82 1,096.67 terms and conditions of the country/territory 41 797.84 750.84 581.62 96 1,465.27 1,418.27 1,098.46 of origin apply to U.S. import shipments. 2 42 810.39 763.39 584.88 97 1,465.92 1,418.92 1,098.75 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 822.92 775.92 592.43 98 1,478.52 1,431.52 1,103.29 the number of pounds (1– 5) greater than the 44 831.82 784.82 593.19 99 1,483.59 1,436.59 1,103.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 833.20 786.20 593.54 100 1,570.00 1,523.00 1,104.00 45 more than 5 pounds, the corresponding FedEx 46 860.57 813.57 596.06 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 873.16 826.16 614.88 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 874.71 827.71 627.72 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 905.58 858.58 629.01 Additional per-pound Any fraction of a pound is rounded up to 50 910.79 863.79 633.81 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 912.36 865.36 645.46 FedEx® 10kg Box 1–22 lbs. $ 329.78 $ 14.99 service fees may apply for various clearance ® services, depending on commodity and 52 943.53 896.53 655.08 FedEx 25kg Box 1–56 lbs. 495.35 8.85 country/territory; see pp. 117–118 for details.

97 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone P: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Taiwan, China Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 118.95 $ 71.95 ** 53 lbs. $ 1,005.58 $ 958.58 $ 822.91 FedEx® 1 lb. 130.80 83.80 * 54 1,042.95 995.95 843.52 Pak 2 lbs. 154.25 107.25 * 55 1,051.93 1,004.93 856.25 1 lb. $ 166.64 $ 119.64 $ 103.01 56 1,060.91 1,013.91 868.98 2 lbs. 189.72 142.72 122.79 57 1,069.89 1,022.89 881.71 3 211.21 164.21 138.60 58 1,078.87 1,031.87 894.44 4 231.95 184.95 159.09 59 1,079.77 1,032.77 896.86 5 251.31 204.31 172.40 60 1,096.09 1,049.09 945.22 6 270.57 223.57 192.25 61 1,135.45 1,088.45 950.06 7 289.53 242.53 208.58 62 1,139.39 1,092.39 950.55 8 307.47 260.47 219.80 63 1,156.10 1,109.10 951.54 9 326.47 279.47 235.88 64 1,177.16 1,130.16 970.98 10 343.40 296.40 255.00 65 1,196.27 1,149.27 1,006.17 11 345.10 298.10 275.56 66 1,203.62 1,156.62 1,029.39 12 347.26 300.26 288.37 67 1,230.11 1,183.11 1,031.72 13 390.44 343.44 295.47 68 1,249.09 1,202.09 1,037.64 14 407.39 360.39 311.21 69 1,250.99 1,203.99 1,038.24 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 421.80 374.80 322.49 70 1,251.27 1,204.27 1,038.82 16 444.12 397.12 337.20 71 1,252.71 1,205.71 1,050.15 17 459.23 412.23 342.83 72 1,281.34 1,234.34 1,052.49 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 468.70 421.70 371.06 73 1,294.22 1,247.22 1,099.19 19 490.94 443.94 373.90 74 1,326.11 1,279.11 1,122.64 20 506.82 459.82 398.54 75 1,357.11 1,310.11 1,139.81 21 522.72 475.72 404.52 76 1,360.21 1,313.21 1,157.88 22 531.01 484.01 421.84 77 1,366.05 1,319.05 1,159.70 23 531.84 484.84 423.58 78 1,368.62 1,321.62 1,160.10 24 532.09 485.09 445.25 79 1,373.16 1,326.16 1,161.81 25 535.38 488.38 460.27 80 1,374.38 1,327.38 1,195.86 26 601.14 554.14 472.22 81 1,398.54 1,351.54 1,205.62 27 617.89 570.89 483.88 82 1,400.97 1,353.97 1,206.61 28 626.12 579.12 510.55 83 1,431.08 1,384.08 1,208.19 29 642.85 595.85 523.72 84 1,473.21 1,426.21 1,212.13 30 658.54 611.54 526.18 85 1,485.22 1,438.22 1,217.33 31 673.37 626.37 551.13 86 1,493.82 1,446.82 1,246.62 32 688.19 641.19 560.15 87 1,494.69 1,447.69 1,281.39 33 724.37 677.37 585.99 88 1,494.98 1,447.98 1,296.60 34 728.00 681.00 588.59 89 1,495.26 1,448.26 1,298.13 35 742.36 695.36 609.40 90 1,497.16 1,450.16 1,298.40 36 755.43 708.43 613.93 91 1,521.55 1,474.55 1,299.07 37 762.29 715.29 629.33 92 1,523.99 1,476.99 1,312.35 38 785.43 738.43 639.93 93 1,525.40 1,478.40 1,329.42 39 807.66 760.66 652.95 94 1,542.97 1,495.97 1,341.43 1 Note: Unless otherwise provided herein, the 40 818.32 771.32 654.27 95 1,544.74 1,497.74 1,379.87 terms and conditions of the country/territory 41 837.46 790.46 678.53 96 1,545.01 1,498.01 1,383.72 of origin apply to U.S. import shipments. 2 42 840.07 793.07 691.23 97 1,545.28 1,498.28 1,384.11 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 890.01 843.01 703.91 98 1,547.04 1,500.04 1,384.93 the number of pounds (1– 5) greater than the 44 895.01 848.01 711.00 99 1,582.02 1,535.02 1,401.33 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 896.59 849.59 729.58 100 1,624.00 1,577.00 1,412.00 45 more than 5 pounds, the corresponding FedEx 46 911.28 864.28 779.63 101–150 For FedEx Express Multiweight® per-pound rates, see p. 99. International Priority standard list rate applies. 47 912.75 865.75 784.64 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 931.65 884.65 787.33 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 933.55 886.55 788.11 Additional per-pound Any fraction of a pound is rounded up to 50 970.42 923.42 788.95 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 985.16 938.16 805.43 FedEx® 10kg Box 1–22 lbs. $ 300.51 $ 13.66 service fees may apply for various clearance ® services, depending on commodity and 52 994.57 947.57 821.30 FedEx 25kg Box 1–56 lbs. 488.63 8.73 country/territory; see pp. 117–118 for details.

98 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express Multiweight Rates: U.S. Import1 Use these rates when shipping inbound to the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. FedEx International First® Multiply by total shipment weight.

ZONES Weight A C D E F G H I J K L M N O P 100–999 lbs. $ 6.97 $ 6.87 $ 12.06 $ 22.91 $ 14.01 $ 13.45 $ 14.93 $ 12.55 $ 16.82 $ 26.73 $ 14.22 $ 25.38 $ 17.12 $ 15.70 $ 16.24 1,000+ lbs. 6.72 6.62 11.63 21.54 13.51 12.97 14.39 12.05 16.21 25.13 13.85 23.86 16.33 15.23 15.66

FedEx International Priority® Multiply by total shipment weight.

ZONES Weight A C D E F G H I J K L M N O P 100–999 lbs. $ 6.50 $ 6.40 $ 11.59 $ 22.44 $ 13.54 $ 12.98 $ 14.46 $ 12.08 $ 16.35 $ 26.26 $ 13.75 $ 24.91 $ 16.65 $ 15.23 $ 15.77 1,000+ lbs. 6.27 6.17 11.17 21.18 13.05 12.51 13.94 11.65 15.76 24.79 13.39 23.52 15.88 14.83 15.20

FedEx International Economy® Multiply by total shipment weight.

ZONES Weight A C D E F G H I J K L M N O P 100–999 lbs. $ 5.04 $ 5.40 $ 9.36 $ 18.27 $ 11.97 $ 10.86 $ 12.37 $ 9.79 $ 15.16 $ 18.22 $ 12.24 $ 24.18 $ 14.23 $ 11.04 $ 14.12 1,000+ lbs. 4.91 5.21 9.02 17.25 11.54 10.47 11.92 9.44 14.61 17.20 11.92 22.83 13.58 10.75 13.61

1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. A ny fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 117–118 for details.

99 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx® International Next Flight Rates: U.S. Export Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service.

Determine FedEx International Next Flight Rates U.S. to Europe U.S. outbound rates for many of the key destinations FedEx International 1 Next Flight serves are listed here. FedEx International Next Flight serves ORIGIN ZONES more than 220 countries and territories: If your destination is not listed, Destination A B C D call 1.800.974.7333 for rate information. Amsterdam $ 365 $ 365 $ 464 $ 568 To calculate your rate: Athens 378 378 470 576 Barcelona 378 378 470 576 1. Determine the U.S. or Puerto Rico origin zone (A through D) for your Berlin 432 432 556 587 shipment using the table below. Call 1.800.974.7333 to verify which Brussels 365 365 464 568 zone applies to your origin ZIP code. Budapest 482 482 501 587 2. See the appropriate rate table for your shipment’s destination region Copenhagen 378 378 470 576 (Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin Dublin 421 421 470 519 America, Canada). Rates shown are based on a 1-lb. package. Dusseldorf 432 454 556 587 This includes both document and nondocument shipments. Frankfurt 365 365 464 568 Geneva 365 365 464 568 3. Note any additional charges or fees that may apply from the chart on p. 101. Hamburg 432 454 556 587 Helsinki 378 378 470 576 Lisbon 378 378 470 576 Origin Cities (U.S. and Puerto Rico) ZONE1 London 241 241 241 489 New York A Madrid 365 365 464 568 Miami B Manchester 427 427 464 568 Milan 378 378 470 576 Boston; Chicago; Houston; Los Angeles; C Moscow 514 514 525 612 San Francisco; and Washington, D.C. Munich 432 454 556 587 All other cities (including cities in Puerto Rico) D Oslo 378 378 470 576 Paris 365 365 464 568 Prague 482 482 501 587 Rome 365 365 464 568 U.S. to Asia and Australia Stockholm 365 365 464 568 Vienna 440 440 464 568 ORIGIN ZONES1 Warsaw 482 482 501 587 Zurich 365 365 464 568 Destination A B C D Auckland $ 402 $ 402 $ 427 $ 440 Beijing 365 365 427 470 Delhi 402 402 427 440 U.S. to Caribbean Hong Kong SAR 408 408 476 494 Jakarta 440 440 507 507 ORIGIN ZONES1 Kuala Lumpur 440 440 489 507 Destination A B C D Manila 402 402 427 440 Aruba $ 396 $ 312 $ 452 $ 525 Melbourne 440 440 464 476 Bahamas 396 312 452 525 Mumbai 402 402 427 440 Barbados 396 312 452 525 Seoul 365 365 427 470 Curaçao 396 312 452 525 Singapore 408 408 476 494 Dominican Sydney 452 452 476 494 Republic 396 312 452 525 Taipei 402 402 427 440 Grand Cayman 396 312 452 525 Tokyo 408 408 476 494 Jamaica 396 312 452 525 Puerto Rico 396 312 452 525 Trinidad 396 312 452 525

1 C ountry/territory and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.

100 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx International Next Flight Rates: U.S. Export Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service.

U.S. to Middle East and Africa Additional Charges and Fees, and Other Information FedEx International Next Flight shipments require the FedEx International Next 1 ORIGIN ZONES Flight Air Waybill, which the courier will bring to you to complete at time of Destination A B C D pickup. Other export documentation may be required as well. FedEx International Abidjan $ 457 $ 457 $ 494 $ 519 Broker Select and Hold at Location are not available. Abu Dhabi 507 507 525 576 Accra 457 457 494 519 Special Handling Fees and Other Charges Alexandria 441 441 494 519 The following fees apply per shipment. Amman 421 421 494 519 Declared Value Charge1 $1.05 per $100 of value in excess of Bahrain 457 457 494 519 $100 or $9.07 per lb., whichever is greater Beirut 457 457 494 519 Delivery charge for additional document Cairo 421 421 494 519 shipments destined for the same city $75 per additional document Cape Town 457 457 494 519 Electronic Export Information Filing Fee $10 Casablanca 457 457 494 519 Special Handling Fee (when applicable)2 Starting at $2.90 per mile Dakar 457 457 494 519 Weekend or Holiday Delivery Charge $75 Dubai 457 457 494 519 3 Istanbul 457 457 494 519 Hand Carry Fee Quoted at the time of transaction Johannesburg 421 421 494 519 Special Customs Clearance Fee (when applicable) Quoted at the time of transaction Tel Aviv 421 421 494 519 Fuel Surcharge4 Variable 1 A pplies to all shipments with a declared value for carriage of more than $100. 2 A pplies when the pickup and/or delivery point is more than 15 miles from the serving airport(s). Quoted at the time of transaction. U.S. to Latin America 3 I f your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy ORIGIN ZONES1 to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction. Destination A B C D 4 Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/ Asuncion $ 408 $ 318 $ 482 $ 544 shipping/fuel-surcharge.html for details. For FedEx International Next Flight service to/from Puerto Rico, the U.S. export fuel surcharge applies. Bogota 408 318 482 544 Buenos Aires 396 312 452 525 Additional Weight Charges Caracas 408 318 482 544 Guayaquil 408 318 482 544 Charge after the first pound for shipments to European locations (other than Eastern Europe and London) $11.25 per lb. Lima 408 318 482 544 Mexico City 365 340 427 445 Charge after the first pound for shipments to Africa, the Middle 1 Montevideo 396 312 452 525 East and Eastern European locations $14.75 per lb. Panama City 396 312 452 525 Charge after the first pound for shipments to London $10.25 per lb. Quito 408 318 482 544 Charge after the first pound for shipments to Canadian locations $7.75 per lb. Rio de Janeiro 396 312 452 525 Charge after the first pound for shipments to Caribbean locations $9.75 per lb. Santiago 383 298 544 568 Charge after the first pound for shipments to Asia, Central and Sao Paulo 408 318 482 544 South American locations, and Mexico $14.75 per lb. Charge after the first pound for shipments from Miami to Central and South American locations, and Mexico $10.25 per lb. 1 E astern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia, U.S. to Canada Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan, Turkmenistan and Uzbekistan. ORIGIN ZONES1 Destination A B C D Dangerous Goods Calgary $ 402 $ 422 $ 427 $ 452 You cannot ship dangerous goods of any kind via FedEx International Next Montreal 346 346 383 494 Flight service. Ottawa 402 422 427 452 Toronto 346 346 383 494 Declared Value Vancouver 402 422 427 452 For declared-value information, see the Declared Value for Carriage and Limits of Liability section in the FedEx Express International Terms and Conditions. Payment Restrictions We do not accept cash, check, money orders or traveler’s checks for FedEx International Next Flight shipments. All charges, fees, duties and taxes, and ancillary clearance charges are invoiced to the U.S.-based payer.

1 C ountry/territory and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.

101 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx International Next Flight Rates: U.S. Import1 Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service.

Determine FedEx International Next Flight Rates Europe to U.S. U.S. import rates for shipments from many of the key origins FedEx 2 International Next Flight serves are listed here. If your origin is not listed, DESTINATION ZONES call 1.800.974.7333 for rate information. Origin A B C D To calculate your rate: Amsterdam $ 500 $ 500 $ 599 $ 703 Athens 513 513 605 711 1. Determine the U.S. or Puerto Rico destination zone (A through D) for Barcelona 513 513 605 711 your shipment using the table below. Call 1.800.974.7333 to verify Berlin 567 567 691 722 which zone applies to your destination ZIP code. Brussels 500 500 599 703 2. See the appropriate rate table for your shipment’s origin region Budapest 617 617 636 722 (Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin Copenhagen 513 513 605 711 America, Canada). Rates shown are based on a 1-lb. package. Dublin 556 556 605 654 This includes both document and nondocument shipments. Dusseldorf 567 589 691 722 Frankfurt 500 500 599 703 3. Note any additional charges or fees that may apply from the chart on p. 103. Geneva 500 500 599 703 Hamburg 567 589 691 722 Helsinki 513 513 605 711 Lisbon 513 513 605 711 Destination Cities (U.S. and Puerto Rico) ZONE2 London 376 376 376 624 New York A Madrid 500 500 599 703 Miami B Manchester 562 562 599 703 Milan 513 513 605 711 Boston; Chicago; Houston; Los Angeles; C Moscow 649 649 660 747 San Francisco; and Washington, D.C. Munich 567 589 691 722 All other cities (including cities in Puerto Rico) D Oslo 513 513 605 711 Paris 500 500 599 703 Prague 617 617 636 722 Rome 500 500 599 703 Asia and Australia to U.S. Stockholm 500 500 599 703 Vienna 575 575 599 703 DESTINATION ZONES2 Warsaw 617 617 636 722 Zurich 500 500 599 703 Origin A B C D Auckland $ 537 $ 537 $ 562 $ 575 Beijing 500 500 562 605 Delhi 537 537 562 575 Caribbean to U.S. Hong Kong SAR 543 543 611 629 Jakarta 575 575 642 642 DESTINATION ZONES2 Kuala Lumpur 575 575 624 642 Origin A B C D Manila 537 537 562 575 Aruba $ 531 $ 447 $ 587 $ 660 Melbourne 575 575 599 611 Bahamas 531 447 587 660 Mumbai 537 537 562 575 Barbados 531 447 587 660 Seoul 500 500 562 605 Curaçao 531 447 587 660 Singapore 543 543 611 629 Dominican Sydney 587 587 611 629 Republic 531 447 587 660 Taipei 537 537 562 575 Grand Cayman 531 447 587 660 Tokyo 543 543 611 629 Jamaica 531 447 587 660 Puerto Rico 531 447 587 660 Trinidad 531 447 587 660

1 Note: Unless otherwise provided herein, the FedEx Express International Terms and Conditions apply to FedEx International Next Flight U.S. import shipments. 2 C ountry/territory and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.

102 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx International Next Flight Rates: U.S. Import1 Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service.

Middle East and Africa to U.S. Additional Charges and Fees, and Other Information FedEx International Next Flight shipments require the FedEx International Next 2 DESTINATION ZONES Flight Air Waybill, which the courier will bring to the shipper to complete at Origin A B C D time of pickup. Other export documentation may be required as well. FedEx Abidjan $ 592 $ 592 $ 629 $ 654 International Broker Select and Hold at Location are not available. Abu Dhabi 642 642 660 711 Accra 592 592 629 654 Special Handling Fees and Other Charges Alexandria 576 576 629 654 The following fees apply per shipment. Amman 556 556 629 654 Declared Value Charge1 $1.05 per $100 of value in excess of Bahrain 592 592 629 654 $100 or $9.07 per lb., whichever is greater Beirut 592 592 629 654 Delivery charge for additional document Cairo 556 556 629 654 shipments destined for the same city $75 per additional document Cape Town 592 592 629 654 Special Handling Fee (when applicable)2 Starting at $2.90 per mile Casablanca 592 592 629 654 Weekend or Holiday Delivery Charge $75 Dakar 592 592 629 654 Hand Carry Fee3 Quoted at the time of transaction Dubai 592 592 629 654 Istanbul 592 592 629 654 Special Customs Clearance Fee (when applicable) Quoted at the time of transaction Johannesburg 556 556 629 654 Fuel Surcharge4 Variable Tel Aviv 556 556 629 654 1 A pplies to all shipments with a declared value for carriage of more than $100. 2 A pplies when the pickup and/or delivery point is more than 15 miles from the serving airport(s). Quoted at the time of transaction. 3 I f your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can Latin America to U.S. arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction. DESTINATION ZONES2 4 Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/ Origin A B C D shipping/fuel-surcharge.html for details. For FedEx International Next Flight service to/from Puerto Rico, the U.S. export fuel surcharge applies. Asuncion $ 543 $ 453 $ 617 $ 679 Bogota 543 453 617 679 Additional charges and fees may apply. They vary depending on origin country or Buenos Aires 531 447 587 660 territory. Call 1.800.974.7333 for information. Caracas 543 453 617 679 Guayaquil 543 453 617 679 Additional Weight Charges Lima 543 453 617 679 Charge after the first pound for shipments from European locations Mexico City 500 475 562 580 (other than Eastern Europe and London) $11.25 per lb. Montevideo 531 447 587 660 Charge after the first pound for shipments from Africa, the Middle Panama City 531 447 587 660 East and Eastern European locations1 $14.75 per lb. Quito 543 453 617 679 Charge after the first pound for shipments from London $10.25 per lb. Rio de Janeiro 531 447 587 660 Charge after the first pound for shipments from Canadian locations $7.75 per lb. Santiago 518 433 679 703 Sao Paulo 543 453 617 679 Charge after the first pound for shipments from Caribbean locations $9.75 per lb. Charge after the first pound for shipments from Asia, Central and South American locations, and Mexico $14.75 per lb. Charge after the first pound for shipments to Miami from Central Canada to U.S. and South American locations, and Mexico $10.25 per lb. 1 E astern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia, DESTINATION ZONES2 Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan, Turkmenistan and Uzbekistan. Origin A B C D Calgary $ 537 $ 557 $ 562 $ 587 Dangerous Goods Montreal 481 481 518 629 You cannot ship dangerous goods of any kind via FedEx International Next Ottawa 537 557 562 587 Flight service. Toronto 481 481 518 629 Vancouver 537 557 562 587 Declared Value For declared-value information, see the Declared Value for Carriage and Limits of Liability section in the FedEx Express International Terms and Conditions. Payment Restrictions We do not accept cash, check, money orders or traveler’s checks for FedEx 1 Note: Unless otherwise provided herein, the FedEx Express International Terms and Conditions apply to International Next Flight shipments. All charges, fees, duties and taxes, and FedEx International Next Flight U.S. import shipments. ancillary clearance charges are invoiced to the U.S.-based payer. 2 C ountry/territory and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.

103 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Express Freight Rates: U.S. Export Use these rates when shipping outbound from the U.S.

About These Rate Tables • Dropoff and Hold-at-Location Shipments More Than 150 Lbs.: Puerto Rico In the rate tables that follow: Rates refers to rates for shipments To determine the per-pound shipping charge that are dropped off at an origin • Door-to-Door Rates refers to rates for your express freight shipment, please refer airport and held at the destination to the table below. for shipments sent from sender airport for pickup. door to recipient door. Multiply by total shipment weight. Call 1.800.332.0807 for available • Dropoff Rates refers to rates for airport locations. FedEx FedEx shipments that are dropped off at International International ® ® an origin airport and delivered to Priority Economy Weight Freight 1 Freight 1 the recipient’s door. 151–999 lbs. $ 7.15 $ 5.16 • Hold-at-Location Rates refers to 1,000+ lbs. 6.72 4.77 rates for shipments that are picked up at the sender’s location and held at the destination airport for pickup.

FedEx International Priority® Freight Door-to-Door Rates Multiply by total shipment weight.2

ZONES Weight A B C D E F G H I J K L M N O 151–999 lbs. $ 6.13 $ 6.52 $ 6.87 $ 11.59 $ 24.17 $ 11.16 $ 11.40 $ 12.98 $ 10.35 $ 16.84 $ 16.13 $ 20.39 $ 26.43 $ 13.95 $ 14.38 1,000+ lbs. 5.73 6.10 6.42 10.84 22.38 10.43 10.66 12.14 9.57 15.75 15.10 18.86 24.71 13.04 13.30 Minimum Charge 417.70 434.00 462.10 700.05 1,459.90 749.30 734.80 784.00 692.20 1,682.15 974.30 1,236.70 1,596.40 842.60 1,034.70 Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates Multiply by total shipment weight.2

ZONES Weight A B C D E F G H I J K L M N O 151–999 lbs. $ 5.48 $ 5.87 $ 6.22 $ 10.94 $ 23.52 $ 10.51 $ 10.75 $ 12.33 $ 9.70 $ 16.19 $ 15.48 $ 19.74 $ 25.78 $ 13.30 $ 13.73 1,000+ lbs. 5.08 5.45 5.77 10.19 21.73 9.78 10.01 11.49 8.92 15.10 14.45 18.21 24.06 12.39 12.65 Minimum Charge 358.80 375.10 403.20 660.80 1,420.65 690.40 675.90 744.75 633.30 1,584.00 935.00 1,192.30 1,557.15 803.35 975.80

FedEx International Economy® Freight Door-to-Door Rates Multiply by total shipment weight.2

ZONES Weight A B C D E F G H I J K L M N O 151–999 lbs. $ 4.61 $ 4.79 $ 5.10 $ 7.46 $ 14.29 $ 8.27 $ 8.11 $ 8.41 $ 7.64 $ 11.14 $ 10.69 $ 13.65 $ 15.60 $ 8.58 $ 11.42 1,000+ lbs. 4.31 4.44 4.73 6.90 13.36 7.65 7.58 7.78 7.14 10.30 10.00 12.76 14.43 8.02 10.68 Minimum Charge 417.70 434.00 462.10 675.90 1,294.70 749.30 734.80 761.95 692.20 1,682.15 968.55 1,236.70 1,413.40 777.35 1,034.70 Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates Multiply by total shipment weight.2

ZONES Weight A B C D E F G H I J K L M N O 151–999 lbs. $ 3.96 $ 4.14 $ 4.45 $ 6.81 $ 13.64 $ 7.62 $ 7.46 $ 7.76 $ 6.99 $ 10.49 $ 10.04 $ 13.00 $ 14.95 $ 7.93 $ 10.77 1,000+ lbs. 3.66 3.79 4.08 6.25 12.71 7.00 6.93 7.13 6.49 9.65 9.35 12.11 13.78 7.37 10.03 Minimum Charge 358.80 375.10 403.20 617.00 1,235.80 690.40 675.90 703.10 633.30 1,584.00 909.65 1,177.80 1,354.50 718.50 975.80

1 F or an explanation of delivery areas, or to determine the delivery area for your shipment, call 1.800.332.0807. 2 A ny fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 117–118 for details.

104 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Express Freight Rates: U.S. Import1 Use these rates when shipping inbound to the U.S.

About These Rate Tables • Dropoff Rates refers to rates for • Hold-at-Location Rates refers • Dropoff and Hold-at-Location In the rate tables that follow: shipments that are dropped off to rates for shipments that Rates refers to rates for shipments at an origin airport and delivered are picked up at the sender’s that are dropped off at an origin • Door-to-Door Rates refers to to the recipient’s door. location and held at the airport and held at the destination rates for shipments sent from destination airport for pickup. airport for pickup. sender door to recipient door. Call 1.800.332.0807 for available airport locations.

FedEx International Priority® Freight Door-to-Door Rates Multiply by total shipment weight.2

ZONES Weight A C D E F G H I J K L M N O P 151–999 lbs. $ 6.50 $ 6.40 $ 11.59 $ 22.44 $ 13.54 $ 12.98 $ 14.46 $ 12.08 $ 16.35 $ 26.26 $ 13.75 $ 24.91 $ 16.65 $ 15.23 $ 15.77 1,000+ lbs. 6.27 6.17 11.17 21.18 13.05 12.51 13.94 11.65 15.76 24.79 13.39 23.52 15.88 14.83 15.20 Minimum Charge 332.52 386.56 700.04 1,355.38 817.82 783.99 873.38 729.63 987.54 1,586.10 830.50 1,504.56 1,005.66 919.89 952.51 Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates Multiply by total shipment weight.2

ZONES Weight A C D E F G H I J K L M N O P 151–999 lbs. $ 6.40 $ 6.30 $ 11.49 $ 22.34 $ 13.44 $ 12.88 $ 14.31 $ 11.88 $ 16.15 $ 26.06 $ 13.55 $ 24.71 $ 16.45 $ 15.03 $ 15.57 1,000+ lbs. 6.17 6.07 11.07 21.08 12.95 12.41 13.79 11.45 15.56 24.59 13.19 23.32 15.68 14.63 15.00 Minimum Charge 312.56 380.52 694.00 1,349.34 811.78 777.95 864.32 717.55 975.46 1,574.02 818.42 1,492.48 993.58 907.81 940.43

FedEx International Economy® Freight Door-to-Door Rates Multiply by total shipment weight.2

ZONES Weight A C D E F G H I J K L M N O P 151–999 lbs. $ 5.04 $ 5.40 $ 9.36 $ 18.27 $ 11.97 $ 10.86 $ 12.37 $ 9.79 $ 15.16 $ 18.22 $ 12.24 $ 24.18 $ 14.23 $ 11.04 $ 14.12 1,000+ lbs. 4.91 5.21 9.02 17.25 11.54 10.47 11.92 9.44 14.61 17.20 11.92 22.83 13.58 10.75 13.61 Minimum Charge 295.13 326.16 565.34 1,103.51 722.99 655.94 747.15 591.32 915.66 1,100.49 739.30 1,460.47 859.49 666.82 852.85 Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates Multiply by total shipment weight.2

ZONES Weight A C D E F G H I J K L M N O P 151–999 lbs. $ 4.94 $ 5.15 $ 9.11 $ 18.02 $ 11.72 $ 10.61 $ 12.12 $ 9.54 $ 14.91 $ 17.97 $ 11.99 $ 23.93 $ 13.98 $ 10.79 $ 13.87 1,000+ lbs. 4.81 4.96 8.77 17.00 11.29 10.22 11.67 9.19 14.36 16.95 11.67 22.58 13.33 10.50 13.36 Minimum Charge 274.43 311.06 550.24 1,088.41 707.89 640.84 732.05 576.22 900.56 1,085.39 724.20 1,445.37 844.39 651.72 837.75

1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 A ny fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 117–118 for details.

105 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx International Premium® Zones and Rates: U.S. Export Use these rates when shipping outbound from the U.S. For rate information on our other international air cargo services, including FedEx International Express Freight® and FedEx International Airport-to-AirportSM, call 1.877.398.5851.*

Determine FedEx International Destination City Airport Zone1 Destination City Airport Zone1 Premium Rates Australia Melbourne MEL J Hong Kong SAR, China Hong Kong SAR HKG F 1. Find the zone for your destination Sydney SYD India Bengaluru BLR O in the zone table at right. Belgium Antwerp ANR D Mumbai BOM Brussels BRU New Delhi DEL 2. Determine your total shipment weight Brazil Sao Paulo VCP L Indonesia Jakarta CGK J (round up to the next-higher pound). Canada Montreal YUL A Israel Tel Aviv TLV K Toronto YYZ Italy Milan MXP D 3. Multiply the per-pound rate shown Vancouver YVR Japan Nagoya NGO G in the rate table below by the total China2 Beijing PEK N Osaka KIX shipment weight. Guangzhou CAN Tokyo NRT Shanghai PVG Korea, South Incheon ICN G Shenzhen SZX Malaysia Kuala Lumpur KUL J Colombia Bogota BOG L Penang PEN Denmark Copenhagen CPH H Mexico Guadalajara GDL C England (U.K.) Birmingham BHX D Mexico City MEX London LHR Monterrey MTY Manchester MAN Toluca TLC Stansted STN Netherlands (Holland) Amsterdam AMS D France Bordeaux BOD D Eindhoven EIN Lille LIL Panama Panama City PTY L Lyon LYS Philippines Manila MNL J Nantes NTE Singapore Singapore SIN F Paris CDG Spain Barcelona BCN H Germany Berlin TXL D Madrid MAD Bremen BRE Sweden Stockholm ARN H Cologne CGN Switzerland Basel BSL H Dresden DRS Taiwan, China Taipei TPE F Dusseldorf DUS Thailand Bangkok BKK J Frankfurt FRA United Arab Emirates Dubai DXB K Hamburg HAM Vietnam Hanoi HAN J Hanover HAJ Ho Chi Minh City SGN J Munich MUC Nuremberg NUE Stuttgart STR

FedEx International Premium® Multiply by total shipment weight. ZONES Weight A C D F G H J K L N2 O 0–99 lbs. $ 5.94 $ 6.69 $ 11.45 $ 11.02 $ 11.26 $ 12.86 $ 16.76 $ 16.04 $ 20.34 $ 13.84 $ 14.27 100–1,100 lbs. 5.88 6.62 11.34 10.91 11.15 12.73 16.59 15.88 20.14 13.70 14.13 1,101+ lbs. 5.39 6.07 10.40 10.01 10.23 11.68 15.22 14.57 18.48 12.57 12.96 Minimum Charge 90.00 90.00 90.00 90.00 90.00 90.00 90.00 90.00 90.00 90.00 90.00 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 116–117 for details.

* For more information on our international air cargo services, including the minimum charge that applies for FedEx International Express Freight shipments, see the FedEx International Premium and FedEx International Express Freight (IXF) Terms and Conditions at fedex.com/us/terms/other-services. 1 Country/territory and zone alignments are subject to change without notice. 2 Destination surcharges may apply for FedEx International Premium shipments to China that contain dangerous goods. See the Dangerous Goods section in the FedEx International Premium and FedEx International Express Freight (IXF) Terms and Conditions at fedex.com/us/terms/other-services for details.

106 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground® and FedEx Home Delivery® U.S. Rates: Zones 2–8

Service FedEx Ground® and FedEx Home Delivery® FedEx Home Delivery Shipments A $4 residential surcharge Delivery per package will be added to Commitment 1–5 days based on distance to destination FedEx Home Delivery shipments. 2 3 4 5 6 7 8 Zones1 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus miles miles miles miles miles miles miles 1 lb. $ 8.23 $ 8.58 $ 9.35 $ 9.76 $ 10.10 $ 10.22 $ 10.39 2 lbs. 8.89 9.89 10.59 10.82 11.29 11.72 11.92 3 9.25 10.32 11.16 11.62 12.09 12.50 13.11 4 9.52 10.48 11.51 12.26 12.60 13.42 14.05 5 9.87 10.96 12.03 12.92 13.48 14.17 14.97 6 10.19 11.26 12.32 13.30 13.79 14.54 15.25 7 10.77 11.53 12.64 13.72 14.05 14.93 15.98 Maximum Weight in Lbs. Maximum Weight 8 10.98 11.84 12.97 13.98 14.47 15.38 16.52 9 11.15 12.00 13.14 14.10 14.78 16.02 17.40 10 11.41 12.12 13.27 14.49 15.09 16.95 18.55 11 11.91 12.39 13.56 14.58 15.61 18.37 19.78 12 12.11 12.91 13.69 14.79 16.16 19.11 20.70 13 12.28 13.10 13.99 15.22 16.66 20.48 22.05 14 12.60 13.32 14.00 15.44 17.63 21.74 23.53 15 12.67 13.75 14.33 16.14 18.61 22.42 24.97 16 12.93 14.01 14.45 16.26 19.21 23.37 25.71 17 13.16 14.44 14.76 16.87 20.02 24.80 26.44 18 13.17 14.49 14.77 17.52 20.87 25.30 27.99 19 13.48 15.14 15.51 18.28 21.61 26.22 28.95 20 13.67 15.41 15.74 19.19 22.34 27.19 30.57 21 14.07 15.86 16.42 19.22 23.26 28.22 31.51 22 14.24 16.17 17.02 20.12 24.21 29.26 32.89 23 14.30 16.48 17.57 20.70 25.37 30.24 34.19 24 14.68 17.15 18.13 21.36 26.33 30.97 36.15 25 14.85 17.34 18.35 21.98 26.78 32.31 36.86 26 15.56 17.93 19.12 22.66 27.76 33.64 38.37 27 15.94 18.36 19.32 23.03 28.88 34.25 39.02 28 16.22 18.80 20.40 24.53 30.29 35.79 40.90 29 16.41 19.17 20.98 24.86 31.16 36.95 41.60 30 16.73 19.63 21.78 25.84 31.66 37.13 43.33 31 17.11 20.06 21.87 25.92 32.28 38.13 44.71 32 17.12 20.07 22.02 25.93 32.59 38.16 45.63 33 17.23 20.36 22.78 27.15 34.31 39.42 46.42 34 17.50 20.82 23.73 28.10 34.72 40.60 48.64 35 17.82 21.92 24.29 28.78 35.23 41.64 49.46 36 18.09 21.93 24.72 29.77 36.71 43.06 50.92 37 18.36 22.22 25.21 30.42 36.88 44.44 51.41 38 18.64 22.56 25.77 31.16 37.72 45.04 52.37 39 19.08 23.22 26.36 31.51 39.05 46.38 53.45 40 19.10 23.31 26.44 31.87 39.48 46.39 53.82 41 19.35 24.09 27.14 32.65 40.74 47.82 55.48 42 19.46 24.40 28.19 33.07 41.31 48.62 55.77 43 19.91 24.75 28.24 34.42 43.13 50.39 57.28 44 20.19 25.23 29.24 35.37 43.51 51.47 57.88 45 20.21 25.38 29.25 35.38 43.81 52.98 58.29 46 20.65 25.39 29.90 36.04 44.97 53.54 59.83 47 20.74 25.72 30.38 36.30 45.58 54.58 60.79 48 20.75 25.96 30.74 37.27 46.26 55.08 61.76 49 20.76 25.97 30.75 37.28 46.60 56.06 62.12 1 F rom origin to destination anywhere in the contiguous U.S. 50 20.77 25.98 30.76 37.30 46.61 56.20 62.46 Any fraction of a pound is rounded up to the next-higher pound.

107 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground and FedEx Home Delivery U.S. Rates: Zones 2–8

Service FedEx Ground® and FedEx Home Delivery® FedEx Home Delivery Shipments A $4 residential surcharge Delivery per package will be added to Commitment 1–5 days based on distance to destination FedEx Home Delivery shipments. 2 3 4 5 6 7 8 Zones1 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus miles miles miles miles miles miles miles 51 lbs. $ 20.80 $ 26.02 $ 30.80 $ 37.35 $ 46.62 $ 56.21 $ 62.53 52 20.81 26.03 30.82 37.36 46.63 56.22 63.14 53 20.82 26.04 30.83 37.41 46.64 56.23 63.15 54 20.83 26.06 30.89 37.65 46.65 56.24 63.63 55 20.84 26.07 30.90 38.20 46.66 56.25 63.77 56 20.85 26.08 30.94 38.21 46.67 56.26 64.56 57 21.22 26.45 31.31 39.35 46.68 56.27 65.22 Maximum Weight in Lbs. Maximum Weight 58 21.23 26.46 31.32 39.36 46.69 56.28 66.40 59 21.41 26.48 31.74 39.38 47.46 56.38 66.88 60 21.83 27.24 32.27 40.78 47.89 56.70 67.30 61 21.86 27.59 32.28 40.87 48.32 57.02 67.71 62 22.74 29.26 33.12 42.03 48.64 57.90 68.13 63 22.75 29.27 33.13 42.04 48.97 58.01 68.54 64 23.36 29.85 33.99 42.07 49.77 58.39 69.59 65 23.61 30.41 34.00 42.14 50.21 58.52 69.71 66 23.95 30.66 34.01 42.15 50.24 58.70 70.01 67 24.04 30.67 34.02 42.16 50.64 58.99 70.02 68 24.23 31.53 36.07 43.11 50.91 59.33 70.03 69 24.50 31.54 36.08 43.42 51.18 59.34 70.39 70 24.62 31.90 36.51 44.77 52.20 59.35 71.00 71 24.75 31.93 37.09 45.09 53.03 60.87 71.01 72 25.33 31.98 37.96 45.10 53.42 62.88 71.51 73 25.73 32.30 37.97 45.76 53.48 62.89 71.64 74 26.67 32.31 37.98 45.77 54.82 63.58 71.79 75 27.92 32.63 38.25 46.57 55.33 64.23 71.81 76 29.51 34.45 38.49 47.29 56.04 65.28 71.82 77 30.67 34.95 39.30 47.50 56.36 66.52 71.83 78 30.99 36.27 40.47 48.01 56.71 67.63 71.84 79 32.69 37.42 41.08 48.76 57.89 68.68 73.02 80 33.27 38.49 41.66 49.92 58.86 68.98 73.57 81 34.07 38.81 42.66 50.26 59.63 70.04 74.50 82 35.18 40.06 44.45 51.21 59.78 71.84 74.51 83 35.53 40.13 44.60 51.56 60.52 71.86 74.52 84 36.59 41.45 45.90 52.05 61.43 72.72 75.10 85 37.58 41.73 45.93 52.88 62.38 73.51 75.92 86 39.32 43.64 47.73 53.88 63.13 74.88 77.51 87 39.75 43.65 47.74 53.89 63.96 74.94 77.63 88 41.79 45.06 49.70 55.63 64.79 75.72 79.23 89 43.25 45.89 50.21 55.81 65.59 76.50 80.88 90 45.04 47.42 51.39 56.91 65.90 77.55 80.94 91 45.05 47.43 51.40 56.92 66.59 77.56 81.03 92 46.48 48.32 52.16 57.23 67.46 77.57 81.90 93 47.09 49.26 53.66 58.02 67.98 77.58 82.74 94 47.78 50.08 53.91 58.77 68.78 77.59 83.60 95 48.89 51.00 54.28 59.56 69.24 77.86 84.49 96 49.98 51.34 56.27 60.80 69.63 78.40 86.12 97 51.13 52.84 56.81 61.18 70.47 78.41 86.19 98 52.31 53.19 57.10 61.91 71.26 78.99 87.05 99 53.45 54.03 58.75 62.68 72.09 79.78 87.90 1 F rom origin to destination anywhere in the contiguous U.S. 100 54.44 54.92 59.26 63.62 72.88 80.58 88.77 Any fraction of a pound is rounded up to the next-higher pound.

108 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground and FedEx Home Delivery U.S. Rates: Zones 2–8

Service FedEx Ground® and FedEx Home Delivery® FedEx Home Delivery Shipments A $4 residential surcharge Delivery per package will be added to Commitment 1–5 days based on distance to destination FedEx Home Delivery shipments. 2 3 4 5 6 7 8 Zones1 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus miles miles miles miles miles miles miles 101 lbs. $ 54.45 $ 54.93 $ 59.27 $ 63.63 $ 72.89 $ 80.59 $ 88.78 102 54.46 55.07 59.37 63.64 72.90 80.60 88.79 103 55.90 56.46 60.67 64.19 73.75 81.23 88.80 104 56.23 56.74 60.82 64.87 73.98 81.47 89.59 105 57.15 57.58 61.52 66.21 75.11 81.94 90.37 106 58.09 58.45 62.21 66.22 75.13 82.68 91.20 107 58.95 59.32 63.55 67.53 75.80 83.40 92.82 Maximum Weight in Lbs. Maximum Weight 108 59.79 60.17 63.65 67.57 76.50 84.13 92.83 109 61.00 61.01 64.34 68.23 77.17 84.85 93.65 110 61.39 61.90 65.08 68.89 77.93 85.62 94.47 111 62.08 62.59 67.15 70.22 78.58 87.05 96.51 112 63.35 63.88 67.16 70.23 79.25 87.06 96.52 113 63.41 63.93 67.90 70.88 79.96 87.78 98.27 114 64.08 65.26 69.32 72.26 81.31 89.25 98.91 115 64.78 66.00 69.33 72.45 81.32 89.26 98.92 116 65.45 66.25 70.85 72.78 81.87 90.66 99.54 117 66.11 66.95 70.86 74.12 82.53 91.23 101.14 118 66.80 68.32 70.93 74.34 83.20 91.24 102.04 119 67.50 68.40 72.34 74.77 83.91 91.96 103.25 120 69.33 70.05 73.09 75.47 84.59 92.68 103.84 121 69.42 70.06 73.15 76.00 85.13 93.19 103.85 122 69.90 70.73 73.86 76.68 85.79 94.65 104.70 123 70.61 70.80 75.35 77.33 86.47 94.89 105.51 124 71.28 72.18 76.13 78.04 87.18 95.35 107.11 125 72.00 72.19 76.16 78.72 87.85 96.08 107.12 126 73.37 73.59 78.40 79.23 88.37 97.31 109.86 127 73.45 73.62 78.42 79.90 89.03 97.32 109.87 128 74.13 74.16 79.19 80.60 90.39 99.07 111.51 129 75.54 75.83 79.95 81.30 90.40 99.08 111.52 130 75.57 75.84 80.68 81.92 91.05 99.42 113.18 131 76.26 76.32 81.69 82.48 91.54 100.63 113.22 132 77.00 77.80 81.70 83.15 92.23 100.64 114.12 133 77.71 77.92 82.23 83.82 92.88 101.34 114.13 134 78.41 78.52 83.06 84.54 93.59 102.04 114.63 135 79.01 80.07 83.79 85.23 94.35 102.80 116.28 136 79.67 81.02 85.95 85.96 95.11 103.55 116.31 137 80.36 81.03 87.41 87.42 95.66 104.19 117.08 138 81.09 82.31 87.84 88.12 97.35 106.05 119.20 139 81.83 83.14 87.85 88.14 97.64 106.06 119.21 140 82.56 83.38 87.87 88.83 98.14 106.51 120.14 141 83.29 83.92 89.49 89.54 98.68 107.04 120.15 142 83.62 84.71 89.50 90.98 99.42 107.78 121.75 143 84.36 85.48 90.30 90.99 100.17 108.54 121.76 144 85.92 87.92 92.93 92.95 100.94 110.32 123.40 145 86.21 88.79 92.94 93.15 101.70 110.72 123.41 146 86.22 88.80 92.95 93.16 102.45 110.73 124.20 147 87.42 88.83 93.69 93.90 103.18 111.49 125.04 148 88.49 89.48 94.69 94.70 104.71 112.23 125.88 1 F rom origin to destination anywhere in the contiguous U.S. 149 88.66 90.27 95.37 95.39 104.94 112.94 127.29 2 I f the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. 2 150 88.67 91.08 96.93 98.57 105.49 113.73 128.12 Any fraction of a pound is rounded up to the next-higher pound.

109 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground and FedEx Home Delivery U.S. Rates: Alaska and Hawaii Shipments

Service FedEx Ground® and FedEx Home Delivery® FedEx Home Delivery Shipments A $4 residential surcharge Delivery per package will be added to Commitment 1–7 days based on distance to destination FedEx Home Delivery shipments. 17 22 23 25 9 14 92 96 Zones To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 1 lb. $ 31.45 $ 7.29 $ 10.90 $ 11.25 $ 31.45 $ 7.10 $ 10.90 $ 11.25 2 lbs. 34.99 7.39 12.10 12.31 34.99 7.20 12.10 12.31 3 38.02 7.43 13.84 14.23 38.02 7.22 13.84 14.23 4 41.75 7.50 15.58 16.43 41.75 7.28 15.58 16.43 5 45.26 7.59 17.72 18.67 45.26 7.36 17.72 18.67 6 48.84 7.81 19.96 20.99 48.84 7.37 19.96 20.99 7 52.14 8.11 22.12 23.29 52.14 7.45 22.12 23.29

Maximum Weight in Lbs. Maximum Weight 8 53.62 8.41 24.30 25.65 53.62 7.56 24.30 25.65 9 57.40 8.68 26.45 27.97 57.40 7.71 26.45 27.97 10 60.98 8.99 28.62 30.35 60.98 7.80 28.62 30.35 11 64.22 9.27 30.78 32.64 64.22 7.89 30.78 32.64 12 66.98 9.66 32.87 34.89 66.98 8.03 32.87 34.89 13 69.75 9.95 34.82 37.03 69.75 8.11 34.82 37.03 14 72.64 10.28 36.61 39.19 72.64 8.20 36.61 39.19 15 75.31 10.59 38.45 41.33 75.31 8.28 38.45 41.33 16 78.68 10.85 40.16 43.28 78.68 8.36 40.16 43.28 17 82.04 11.19 42.09 45.53 82.04 8.44 42.09 45.53 18 85.43 11.50 44.05 47.78 85.43 8.54 44.05 47.78 19 88.79 11.86 45.95 50.01 88.79 8.65 45.95 50.01 20 91.77 12.17 47.80 52.28 91.77 8.72 47.80 52.28 21 93.87 12.55 49.48 54.53 93.87 8.82 49.48 54.53 22 96.81 12.83 51.08 56.68 96.81 8.90 51.08 56.68 23 99.73 13.16 52.69 58.82 99.73 8.97 52.69 58.82 24 103.00 13.50 54.28 60.96 103.00 9.06 54.28 60.96 25 106.19 13.87 56.02 63.06 106.19 9.16 56.02 63.06 26 109.55 14.24 57.74 65.12 109.55 9.25 57.74 65.12 27 112.58 14.60 59.39 67.13 112.58 9.38 59.39 67.13 28 115.62 14.94 61.12 69.18 115.62 9.42 61.12 69.18 29 118.46 15.31 62.86 71.16 118.46 9.52 62.86 71.16 30 121.29 15.62 64.56 73.20 121.29 9.57 64.56 73.20 31 121.30 15.95 66.29 75.14 121.30 9.69 66.29 75.14 32 123.49 16.19 67.87 76.94 123.49 9.76 67.87 76.94 33 126.07 16.46 69.44 78.59 126.07 9.84 69.44 78.59 34 128.89 16.78 70.96 80.15 128.89 9.97 70.96 80.15 35 132.09 17.11 72.35 81.62 132.09 10.06 72.35 81.62 36 134.91 17.38 73.59 82.99 134.91 10.12 73.59 82.99 37 138.00 17.65 74.84 84.31 138.00 10.23 74.84 84.31 38 141.30 17.93 76.04 85.68 141.30 10.35 76.04 85.68 39 144.35 18.18 77.34 87.00 144.35 10.41 77.34 87.00 40 147.44 18.47 78.59 88.51 147.44 10.51 78.59 88.51 41 149.98 18.72 79.88 90.05 149.98 10.62 79.88 90.05 42 152.81 19.02 81.10 91.63 152.81 10.74 81.10 91.63 43 155.92 19.25 82.31 93.26 155.92 10.85 82.31 93.26 44 158.16 19.55 83.61 94.80 158.16 11.01 83.61 94.80 45 161.21 19.80 84.86 96.38 161.21 11.12 84.86 96.38 46 164.32 20.08 86.11 97.93 164.32 11.32 86.11 97.93 47 167.47 20.33 87.40 99.52 167.47 11.50 87.40 99.52 48 170.33 20.68 88.62 101.11 170.33 11.67 88.62 101.11 49 173.25 21.00 89.87 102.53 173.25 11.89 89.87 102.53 103.89 50 176.16 21.32 91.15 103.89 176.16 12.11 91.15 Any fraction of a pound is rounded up to the next-higher pound.

110 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground and FedEx Home Delivery U.S. Rates: Alaska and Hawaii Shipments

Service FedEx Ground® and FedEx Home Delivery® FedEx Home Delivery Shipments A $4 residential surcharge Delivery per package will be added to Commitment 1–7 days based on distance to destination FedEx Home Delivery shipments. 17 22 23 25 9 14 92 96 Zones To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 51 lbs. $ 177.69 $ 21.61 $ 92.29 $ 105.24 $ 177.69 $ 12.35 $ 92.29 $ 105.24 52 178.05 21.99 93.32 106.57 178.05 12.51 93.32 106.57 53 180.74 22.49 94.36 107.95 180.74 12.75 94.36 107.95 54 183.30 22.67 95.35 109.26 183.30 12.99 95.35 109.26 55 185.76 23.00 96.41 110.67 185.76 13.24 96.41 110.67 56 188.26 23.33 97.32 111.88 188.26 13.48 97.32 111.88 57 190.86 23.63 98.19 112.98 190.86 13.69 98.19 112.98

Maximum Weight in Lbs. Maximum Weight 58 193.37 23.99 99.09 114.13 193.37 13.94 99.09 114.13 59 196.31 24.31 100.05 115.25 196.31 14.20 100.05 115.25 60 199.37 24.64 100.92 116.38 199.37 14.37 100.92 116.38 61 201.82 24.95 101.86 117.40 201.82 14.60 101.86 117.40 62 205.14 25.27 102.79 118.39 205.14 14.87 102.79 118.39 63 208.49 25.61 103.71 119.43 208.49 15.03 103.71 119.43 64 211.97 25.94 104.57 120.39 211.97 15.28 104.57 120.39 65 215.43 26.30 105.45 121.45 215.43 15.55 105.45 121.45 66 218.76 26.62 106.20 122.45 218.76 15.86 106.20 122.45 67 222.08 26.93 107.03 123.45 222.08 15.97 107.03 123.45 68 225.28 27.28 107.76 124.49 225.28 16.32 107.76 124.49 69 228.56 27.61 108.59 125.48 228.56 16.42 108.59 125.48 70 233.37 27.94 109.42 126.47 233.37 16.64 109.42 126.47 71 236.95 28.23 110.17 127.48 236.95 17.18 110.17 127.48 72 240.48 29.49 111.02 128.49 240.48 18.15 111.02 128.49 73 244.00 30.43 111.79 129.52 244.00 18.69 111.79 129.52 74 246.35 31.39 112.70 130.51 246.35 19.83 112.70 130.51 75 249.14 32.08 113.73 131.57 249.14 20.75 113.73 131.57 76 252.21 33.02 114.76 132.56 252.21 21.70 114.76 132.56 77 254.29 33.96 115.76 133.62 254.29 22.38 115.76 133.62 78 255.66 35.25 116.92 134.58 255.66 23.30 116.92 134.58 79 255.70 35.88 118.09 135.63 255.70 24.46 118.09 135.63 80 258.37 36.85 119.20 136.60 258.37 25.38 119.20 136.60 81 260.53 38.49 120.33 137.64 260.53 26.05 120.33 137.64 82 261.83 39.10 121.37 138.63 261.83 27.77 121.37 138.63 83 264.70 40.07 122.39 139.69 264.70 28.44 122.39 139.69 84 267.75 41.06 123.43 140.68 267.75 28.82 123.43 140.68 85 270.86 42.01 124.46 141.71 270.86 30.03 124.46 141.71 86 273.71 42.55 125.59 142.66 273.71 31.22 125.59 142.66 87 276.79 43.48 126.72 143.74 276.79 31.57 126.72 143.74 88 279.85 44.48 127.86 144.67 279.85 32.78 127.86 144.67 89 282.77 45.42 128.90 145.71 282.77 33.41 128.90 145.71 90 285.63 46.40 129.94 146.73 285.63 34.63 129.94 146.73 91 288.69 47.32 130.96 147.75 288.69 35.94 130.96 147.75 92 291.44 48.29 131.97 148.76 291.44 36.86 131.97 148.76 93 294.27 49.70 133.03 149.77 294.27 37.45 133.03 149.77 94 297.06 50.69 134.05 150.80 297.06 38.36 134.05 150.80 95 299.94 51.16 135.18 151.76 299.94 39.31 135.18 151.76 96 302.68 52.62 136.30 152.78 302.68 40.20 136.30 152.78 97 305.57 53.64 137.47 153.81 305.57 41.14 137.47 153.81 98 308.28 54.98 138.61 154.86 308.28 42.46 138.61 154.86 99 311.17 54.99 139.61 155.86 311.17 43.40 139.61 155.86 156.85 100 314.06 56.45 140.66 156.85 314.06 43.94 140.66 Any fraction of a pound is rounded up to the next-higher pound.

111 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground and FedEx Home Delivery U.S. Rates: Alaska and Hawaii Shipments

Service FedEx Ground® and FedEx Home Delivery® FedEx Home Delivery Shipments A $4 residential surcharge Delivery per package will be added to Commitment 1–7 days based on distance to destination FedEx Home Delivery shipments. 17 22 23 25 9 14 92 96 Zones To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 101 lbs. $ 314.07 $ 57.43 $ 141.71 $ 157.89 $ 314.07 $ 44.43 $ 141.71 $ 157.89 102 314.08 57.97 142.71 158.87 314.08 45.77 142.71 158.87 103 314.09 59.38 143.85 159.92 314.09 46.71 143.85 159.92 104 316.81 59.75 145.00 160.91 316.81 48.09 145.00 160.91 105 319.64 61.27 146.12 161.94 319.64 48.11 146.12 161.94 106 322.61 62.25 147.17 162.94 322.61 49.02 147.17 162.94 107 325.58 63.55 148.18 163.91 325.58 49.91 148.18 163.91

Maximum Weight in Lbs. Maximum Weight 108 328.55 64.17 149.22 164.92 328.55 51.34 149.22 164.92 109 331.37 65.17 150.19 165.94 331.37 52.28 150.19 165.94 110 334.16 66.12 151.40 166.98 334.16 52.71 151.40 166.98 111 337.96 67.05 152.53 167.96 337.96 53.60 152.53 167.96 112 341.78 68.05 153.65 169.05 341.78 55.05 153.65 169.05 113 344.74 68.34 154.66 170.25 344.74 55.96 154.66 170.25 114 347.74 70.25 155.73 171.35 347.74 56.33 155.73 171.35 115 350.70 70.26 156.75 172.44 350.70 57.79 156.75 172.44 116 352.89 71.93 157.80 173.63 352.89 58.75 157.80 173.63 117 355.70 72.15 158.88 174.75 355.70 59.13 158.88 174.75 118 358.51 74.55 160.05 175.83 358.51 60.05 160.05 175.83 119 363.69 74.56 161.20 176.88 363.69 60.94 161.20 176.88 120 366.68 76.97 162.29 177.90 366.68 62.49 162.29 177.90 121 369.13 77.72 163.48 178.90 369.13 62.79 163.48 178.90 122 372.26 77.73 164.62 179.88 372.26 64.35 164.62 179.88 123 375.43 78.49 165.72 180.92 375.43 64.62 165.72 180.92 124 378.56 80.38 166.86 181.91 378.56 65.52 166.86 181.91 125 381.72 80.39 167.99 182.96 381.72 66.48 167.99 182.96 126 384.09 81.54 169.21 183.92 384.09 67.39 169.21 183.92 127 387.21 83.29 170.30 184.97 387.21 68.94 170.30 184.97 128 390.36 83.30 171.46 186.10 390.36 69.89 171.46 186.10 129 393.51 84.40 172.60 187.18 393.51 70.12 172.60 187.18 130 396.65 86.24 173.72 188.30 396.65 73.11 173.72 188.30 131 400.93 86.36 174.87 190.59 400.93 73.33 174.87 190.59 132 404.07 86.51 176.03 190.60 404.07 74.05 176.03 190.60 133 410.38 88.28 177.13 191.70 410.38 74.06 177.13 191.70 134 410.39 88.39 178.29 192.84 410.39 74.75 178.29 192.84 135 413.50 90.20 179.44 193.86 413.50 75.66 179.44 193.86 136 416.65 91.05 180.62 194.88 416.65 76.57 180.62 194.88 137 419.83 91.28 182.86 195.88 419.83 77.49 182.86 195.88 138 422.96 92.23 182.87 196.87 422.96 78.41 182.87 196.87 139 426.10 93.17 184.00 197.85 426.10 79.32 184.00 197.85 140 429.09 95.05 186.24 198.90 429.09 80.26 186.24 198.90 141 431.22 95.98 186.25 199.88 431.22 81.93 186.25 199.88 142 434.27 96.02 187.41 200.94 434.27 82.05 187.41 200.94 143 437.22 97.00 188.56 201.93 437.22 83.81 188.56 201.93 144 440.21 99.83 189.73 203.07 440.21 84.70 189.73 203.07 145 443.33 99.86 190.80 204.17 443.33 84.84 190.80 204.17 146 446.49 100.82 191.96 205.31 446.49 85.75 191.96 205.31 147 449.61 101.79 193.11 206.44 449.61 86.66 193.11 206.44 148 452.77 102.77 194.27 207.54 452.77 87.55 194.27 207.54 149 458.10 103.67 195.42 208.70 458.10 89.34 195.42 208.70 1 I f the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. 1 461.24 103.68 196.55 209.81 461.24 89.41 196.55 209.81 150 Any fraction of a pound is rounded up to the next-higher pound.

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FedEx International Ground® Rates: Canada Use these rates when shipping outbound from the U.S. to Canada.1

ZONES ZONES ZONES 51 54 51 54 51 54 1 lb. $ 21.97 $ 34.38 51 lbs. $ 85.72 $ 113.37 101 lbs. $ 115.73 $ 174.41 2 lbs. 23.75 36.16 52 85.73 113.38 102 115.74 174.42 3 24.49 37.91 53 88.10 115.55 103 115.75 174.43 4 26.24 39.96 54 88.11 115.58 104 115.76 174.44 5 27.83 40.44 55 90.16 117.95 105 115.77 174.45 6 29.24 42.45 56 90.17 117.96 106 117.87 178.74 7 30.58 43.12 57 91.83 120.34 107 117.88 178.75

Maximum Weight in Lbs. Maximum Weight 8 31.99 44.66 in Lbs. Maximum Weight 58 99.40 120.35 in Lbs. Maximum Weight 108 117.90 178.76 9 33.30 45.25 59 99.41 122.46 109 117.91 178.77 10 34.69 46.72 60 99.42 122.47 110 117.92 178.78 11 35.43 48.53 61 99.43 125.11 111 121.44 185.77 12 36.64 49.87 62 99.44 125.12 112 121.45 185.78 13 38.11 51.47 63 99.46 127.43 113 121.46 185.80 14 38.12 51.48 64 99.47 127.44 114 121.47 185.81 15 39.21 52.69 65 99.48 129.50 115 121.48 185.83 16 40.52 54.51 66 99.49 129.51 116 124.66 192.82 17 41.60 56.04 67 99.50 131.82 117 124.67 192.83 18 43.08 57.72 68 99.51 131.83 118 124.68 192.84 19 44.43 59.39 69 100.98 134.47 119 124.69 192.85 20 45.53 61.01 70 100.99 134.48 120 124.70 192.86 21 46.63 62.68 71 103.39 136.66 121 127.57 199.83 22 48.04 64.50 72 103.40 136.68 122 127.58 199.84 23 49.22 66.11 73 105.00 139.25 123 127.59 199.85 24 50.49 67.71 74 105.01 139.26 124 127.60 199.88 25 51.47 69.34 75 106.48 142.46 125 127.61 199.89 26 52.69 71.26 76 106.49 142.48 126 130.18 206.94 27 54.17 73.00 77 106.74 143.29 127 130.19 206.98 28 55.46 74.81 78 106.75 143.30 128 130.20 206.99 29 56.75 76.54 79 108.09 146.70 129 130.21 207.00 30 58.04 78.29 80 108.10 146.72 130 130.23 207.01 31 59.13 80.17 81 108.61 149.43 131 133.01 212.60 32 60.41 81.96 82 108.62 149.44 132 133.02 212.61 33 61.91 83.72 83 109.57 152.09 133 133.03 212.62 34 63.08 85.46 84 109.60 152.10 134 133.04 212.63 35 64.29 86.61 85 109.96 155.49 135 133.05 212.64 36 65.46 88.62 86 109.97 155.50 136 135.75 219.43 37 66.94 90.41 87 111.26 158.06 137 135.76 219.44 38 68.15 91.97 88 111.27 158.08 138 135.78 219.45 39 69.71 93.44 89 112.02 160.59 139 135.79 219.46 40 70.88 95.24 90 112.03 160.60 140 135.80 219.47 41 72.11 96.86 91 112.74 163.60 141 138.35 226.82 42 73.26 98.29 92 112.76 163.61 142 138.36 226.83 43 74.62 99.96 93 113.51 166.18 143 138.37 226.85 44 75.58 101.24 94 113.52 166.20 144 138.38 226.86 45 77.00 103.13 95 114.41 168.98 145 138.41 229.07 46 78.24 104.60 96 114.42 168.99 146 141.21 233.73 47 79.45 106.22 97 115.13 171.93 147 141.22 233.75 48 80.49 107.82 98 115.14 171.94 148 141.23 233.76 49 81.84 109.31 99 115.70 174.39 149 141.24 233.78 50 83.19 111.05 100 115.72 174.40 1502 141.25 233.79 1 A dditional weight limits and surcharges apply to certain rural destinations in Canada. See Northern Canada Surcharge on p. 127 for details. 2 I f the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply, depending on commodity and country/territory; see pp. 117–118 for details.

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Fees and Other Shipping Information1 Optional-service fees.

Optional-service fees apply when you select U.S. PACKAGE INTERNATIONAL PACKAGE EXPRESS FREIGHT PAGE specific service options. See pp. 116–130 for SERVICES SERVICES SERVICES NO. ® ® ® ® fee amounts, descriptions and other information. ® ® ® Freight ® ® ® ®

® A.M. Freight Freight Freight ® ® ® ® ® Freight ® Freight ® FedEx First Overnight FedEx Priority Overnight FedEx Standard Overnight FedEx 2Day FedEx 2Day FedEx Express Saver FedEx Ground FedEx Home Delivery FedEx International First FedEx International Priority FedEx International Economy FedEx International Ground FedEx First Overnight FedEx 1Day FedEx 2Day FedEx 3Day FedEx International Priority FedEx International Economy FedEx International Premium More Information OPTIONAL-SERVICE FEES COLLECT ON DELIVERY FedEx® Collect on Delivery (C.O.D.) ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 123 FedEx Ground® C.O.D. ✔ ✔ 124 FedEx Ground® Electronic C.O.D. (E.C.O.D.) ✔ 124 DANGEROUS GOODS AND HAZARDOUS MATERIALS Dangerous Goods (FedEx Express)2 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 119 Hazardous Materials (FedEx Ground) ✔ 126 DELIVERY FedEx Delivery Manager® ✔ ✔ ✔ ✔ ✔ ✔ ✔3 ✔ 123 FedEx® Delivery Signature Options ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 123 FedEx Home Delivery Convenient Delivery Options ✔ 125 Inside Delivery Charge ✔ ✔ ✔ ✔ 126 Reroute of Shipment ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 Saturday Delivery ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 129 PICKUP Express On-Call Pickup Charge (Courier Pickup Charge) ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 122 FedEx Ground® Alternate Address Pickup ✔ ✔ ✔ 124 FedEx Ground® Automated Pickup Weekly Fee ✔ ✔ ✔ 124 Ground On-Call Pickup Charge ✔ ✔ ✔ 125 Ground Weekly Pickup Fee ✔ ✔ ✔ 126 Inside Pickup Charge ✔ ✔ ✔ ✔ ✔ 126 Pickup Charge (FedEx International Premium) ✔ 128 Return Pickup ✔ ✔ ✔ ✔ ✔ ✔ ✔ 129 Saturday Pickup ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 129 PROOF OF DELIVERY Signature Proof of Delivery via FedEx Standard Overnight Envelope ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 130 RETURNS FedEx Email Return Label ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 124 FedEx ExpressTag® ✔ ✔ ✔ ✔ 124 FedEx Ground® Call Tag ✔ ✔ 124 FedEx Print Return Label ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 125 OTHER Declared Value ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 120 Electronic Export Information Filing Fee ✔ ✔ ✔ ✔ ✔ ✔ 122 Extra Services Charge ✔ ✔ ✔ ✔ ✔ 123 FedEx International Controlled Export ✔ ✔ 125 FedEx On Demand Care ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 125 SenseAware® ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 130

1 F or FedEx Express® U.S. import shipments, these fees vary depending on origin country or territory; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx 1.800.463.3339 and say “international services” for package service fees applicable from your origin country or territory, or 1.800.332.0807 for freight service fees. 2 I ncludes accessible and inaccessible dangerous goods, and dry ice. Availability varies by service. See Dangerous Goods on p. 119 for details. 3 The option to schedule your delivery (see p. 123) is not available for FedEx Ground. 114 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Fees and Other Shipping Information Additional shipping fees and other shipping information.

Your shipment may incur fees in addition to U.S. PACKAGE INTERNATIONAL PACKAGE EXPRESS FREIGHT PAGE its base rate. This chart is an overview of SERVICES SERVICES SERVICES NO. ® ® ® ® those fees plus other shipping information. ® ® ® Freight ® ®

See pp. 116–130 for fee amounts, descriptions ® ® and other information. ® A.M. Freight Freight Freight ® ® ® ® ® Freight ® Freight ® FedEx First Overnight FedEx Priority Overnight FedEx Standard Overnight FedEx 2Day FedEx 2Day FedEx Express Saver FedEx Ground FedEx Home Delivery FedEx International First FedEx International Priority FedEx International Economy FedEx International Ground FedEx First Overnight FedEx 1Day FedEx 2Day FedEx 3Day FedEx International Priority FedEx International Economy FedEx International Premium More Information ADDITIONAL SHIPPING FEES Additional Handling Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 116 Peak — Additional Handling Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 116 Additional Handling Surcharge — Non-stackable ✔ ✔ ✔ ✔ ✔ ✔ 117 Address Correction ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 117 Ancillary Clearance Service Fees ✔ ✔ ✔ ✔ ✔ ✔ ✔ 117 Broker Select Option Fee ✔ ✔ ✔ ✔ 118 Change of Air Waybill Charge ✔ 118 Delivery Area Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 120 Delivery Reattempt Charge ✔ ✔ ✔ ✔ 121 Duties and Taxes ✔ ✔ ✔ ✔ ✔ ✔ ✔ 122 Extended Service Area Delivery ✔ ✔ ✔ ✔ 122 Extended Service Area Pickup ✔ ✔ ✔ ✔ ✔ 123 Fuel Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 125 Ground Unauthorized Package Charge ✔ ✔ ✔ 126 Peak — Ground Unauthorized Package Charge ✔ ✔ ✔ 126 International Out-of-Delivery-Area Surcharge ✔ ✔ ✔ ✔ ✔ 126 International Out-of-Pickup-Area Surcharge ✔ ✔ ✔ ✔ ✔ 126 Metro Service Area Delivery ✔ ✔ ✔ ✔ 126 Metro Service Area Pickup ✔ ✔ ✔ ✔ ✔ 127 Missing or Invalid Account Number ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 127 Northern Canada Surcharge ✔ 127 Oversize Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 1 ✔1 ✔1 ✔ 128 Peak — Oversize Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 Payer Rebilling ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 Residential Delivery Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 2 ✔2 ✔2 ✔ ✔ ✔ ✔ ✔ ✔ 2 ✔2 128 Residential Pickup Charge ✔ ✔ ✔ ✔ ✔ 128 Third Party Billing Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 130 OTHER SHIPPING INFORMATION Currency Conversion 119 Delivery Reattempts See pp. 118–126 for details on how dimensional weight may affect your rate, 121 Dimensional Weight guidelines for tendering multiple-piece shipments and other important FedEx 122 Minimum Billable Weight for FedEx Express® Packaging shipping information. 127 Multiple-Piece Shipments 127

1 Effective January 20, 2020. 2 F or U.S. export services, the residential delivery charge applies only to shipments to Canada.

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Fees and Other Shipping Information1 Your shipment may incur fees in addition to its base rate. The following are descriptions of those fees plus other shipping information. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for more information. See p. 64 for information on the fees that may apply to FedEx One Rate® shipments. Separate fees apply for FedEx SameDay® and FedEx® International Next Flight. FedEx Express® shipments from the U.S. to Puerto Rico are assessed the same fees that apply to FedEx Express shipments within the U.S., unless otherwise specified. For FedEx Express U.S. import shipments, fees vary depending on origin country or territory; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx 1.800.463.3339 and say “international services” for package service fees applicable from your origin country or territory, or 1.800.332.0807 for freight service fees. For FedEx Freight fee information, refer to the FXF 100 Series Rules Tariff.

U.S. Express Package Services = FedEx First Overnight®, FedEx Priority Overnight®, FedEx Standard Overnight®, FedEx 2Day® A.M., FedEx 2Day® and FedEx Express Saver® U.S. Ground Services = FedEx Ground® and FedEx Home Delivery® International Express Package Services = FedEx International First®, FedEx International Priority® and FedEx International Economy® International Ground Service = FedEx International Ground® U.S. Express Freight Services = FedEx First Overnight® Freight, FedEx 1Day® Freight, FedEx 2Day® Freight and FedEx 3Day® Freight International Express Freight Services = FedEx International Priority® Freight, FedEx International Economy® Freight and FedEx International Premium® Definition Applicable Services Charges Additional Handling Surcharge Express Package and Ground Services U.S. Express Package Services, • $15 per package (dimension) U.S. Ground Services, • $24 per package (weight) A surcharge applies to any package that: International Ground Service • $13 per package (packaging) (Dimension) International Express Package Services2 • $15 per shipment (dimension) 1) measures greater than 48 inches along its longest side; • $24 per shipment (weight) 2) measures greater than 30 inches along its second-longest side; • $13 per shipment (packaging) (Weight) U.S. Express Freight Services $185 per freight handling unit 3) • has an actual weight greater than 50 lbs. (U.S. Express Package Services, FedEx International Priority Freight, $185 per shipment U.S. Ground Services);3 FedEx International Economy Freight2 • has an actual weight greater than 70 lbs. (International Express Package Services, International Ground Service); (Packaging) Is in non-standard packaging, including any package that: 4) is not fully encased in an outer shipping container; 5) is encased in an outer shipping container not made of corrugated fiberboard (cardboard) materials, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic (e.g., plastic bags) or expanded polystyrene foam (e.g., Styrofoam); 6) is encased in an outer shipping container covered in shrink wrap or stretch wrap; 7) is encased in a soft-sided pack (e.g., courier packs, poly bags and bubble mailers) that exceeds 18 inches along its longest side or 13 inches along its second-longest side or 5 inches in height; 8) is cylindrical, including (without limitation) mailing tubes, cans, buckets, barrels, drums or pails; 9) is bound with metal, plastic or cloth banding, or has wheels, casters, handles, or straps (including packages where the outer surface area is loosely wrapped, or where the contents protrude outside the surface area); or 10) could become entangled in or cause damage to other packages or the FedEx sortation system. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. For U.S. express and ground services, this surcharge applies per piece even if multiple pieces are bundled in a shipment. We reserve the right to assess additional handling charges for packages that require special handling or that require FedEx to apply additional packaging during transit.

Express Freight Services A surcharge applies to any freight handling unit that measures greater than 62 inches 2 The surcharge applies to U.S. import-rated shipments effective January 20, 2020. along its longest side.4 For U.S. express freight services, this surcharge applies on a 3 Effective January 20, 2020. Prior to January 20, 2020, the surcharge applies to any package that has an per-freight-handling-unit basis even if multiple pieces of freight are bundled in a shipment. actual weight greater than 70 lbs. We reserve the right to assess additional handling charges for freight and any freight 4 Effective January 20, 2020. Prior to January 20, 2020, the surcharge applies to any freight handling unit handling unit that require special handling during transit. that measures greater than 70 inches along its longest side.

Peak — Additional Handling Surcharge During specified times of the year, the Peak — Additional Handling Surcharge will apply U.S. Express Package Services, Go to fedex.com/peak-surcharge for to packages meeting the criteria and characteristics of the Additional Handling Surcharge U.S. Ground Services, information on peak surcharges in effect, (see above). International Ground Service including applicable services, surcharge amounts and effective dates.

1 Charges shown do not include any fuel surcharge that may be applicable. 116 fedex.com 1.800.GoFedEx 1.800.463.3339 Go to fedex.com/en-us/shipping/fuel-surcharge.html for details. CONTENTS SERVICES RATES TERMS INDEX

Fees and Other Shipping Information

Definition Applicable Services Charges Additional Handling Surcharge — Non-stackable A surcharge applies to any freight handling unit of a freight shipment that is non-stackable. U.S. Express Freight Services $230 per freight handling unit Non-stackable means the freight handling unit cannot be stacked vertically in a safe and FedEx International Priority Freight, $230 per shipment secure manner. Examples include, but are not limited to, non-stackable freight handling FedEx International Economy Freight units that: 1) do not have a flat and stable top or base; 2) may be damaged if another piece is loaded on them; or 3) have flat and stable loading surfaces but are too narrow to safely and securely support other freight handling units (e.g., 1–2 barrels or drums). For U.S. express freight services, this surcharge applies on a per-freight-handling-unit basis even if multiple pieces of freight are bundled in a shipment. For more information on preparing and palletizing freight, access our comprehensive Packaging Guidelines for Shipping Freight brochure online at fedex.com/packaging.

Address Correction Express. If the shipper provides an incomplete or incorrect recipient address, we may U.S. Express Package Services, U.S. Ground $17 per correction attempt to find the correct address and complete delivery. We may use the address included Services, International Express Package in the shipper’s electronic shipment information to determine whether an address correction Services, International Ground Service, is necessary. We will assess a shipping fee. For shipments receiving FedEx Express FedEx International Priority Freight, Multiweight® pricing, the fee is $17 per package up to a maximum of $119 per shipment. FedEx International Economy Freight Address correction is also required if the recipient phone number is omitted for a Rural U.S. Express Freight Services $88.50 per correction Delivery (RD) address or a Star Route Assignment (SRA) address in Alaska. If we are unable to complete delivery, we are not liable for failing to meet our delivery commitment. Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. box ZIP code. For international shipments destined to a P.O. box address, we may assess the fee if a valid telephone, fax or telex number is not provided for the recipient. For FedEx International Broker Select®, the address correction fee will apply if the broker’s address is incomplete or incorrect on the air waybill or other shipping documentation. If we cannot determine the correct address or cannot reach the broker, we may attempt to contact the sender for address clarification or instructions to return the shipment. If we are unable to complete delivery under these circumstances, we will not be liable for failing to meet our delivery commitment. Ground. If the shipper provides an incomplete, incorrect or P.O. box recipient address, we may attempt to determine the correct address, complete delivery and notify the shipper of the address correction. We may use the address included in the shipper’s electronic shipment information to determine whether an address correction is necessary. We assess an additional charge for delivery or attempted delivery to the corrected address. For shipments receiving FedEx Ground Multiweight® pricing, the fee is $17 per package up to a maximum of $51 per shipment. The money-back guarantee does not apply to these shipments, and we are not liable for failing to complete delivery or meet our scheduled delivery time.

Ancillary Clearance Service Fees FedEx provides import clearance processing for international express package and International Express Package Services, international express freight shipments, and international ground shipments. FedEx may International Express Freight Services charge an ancillary clearance service fee, where applicable, on international shipments Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments) for clearance processing; for services requested by the shipper, recipient or importer of record; or to recover the costs passed to FedEx by the regulatory agency for regulatory Additional Entry Line Items, per line $3 filing. Ancillary clearance service fees that are invoiced are described on a separate line if over 5 lines item on the duty-and-tax invoice. Advancement Fee Greater of $111 or 2% of duty, tax and We may apply these service fees, which are subject to change, to either a U.S.- or merchandise processing fee charges non-U.S.-based shipper, recipient or designated third party. When possible, we will honor Broker Document Transfer $35 the shipper’s request to bill these service fees to the payer as designated on the Bill Duties and Taxes section of the air waybill or shipping label. When we are unable to honor that Broker In-Bond Transfer $75 request, the recipient may be invoiced for applicable ancillary clearance services. Entry Copy, per entry $1 When the Bill Shipper or Bill Third Party option is selected to pay duty-and-tax charges, Entry of Goods Pursuant to U.S. $50 the payer will be invoiced for all applicable ancillary service fees that are assessed for Department of Defense Contracts clearance in the destination country, including all fees resulting from ancillary services that may have been requested by the recipient. Live Entry Processing $20 For more information about the ancillary clearance service fees that may apply to your Other Special Brokerage Processing $7–$62.50 shipment, select your destination country from the list provided at fedex.com/ancillary/ Prior Notice for Food and Food Products $10 go/service. • For more information about FedEx Express U.S. import service fees, select Storage Charge • $20 minimum “United States — FedEx Express.” • $0.04 per lb. per day for the first week, • For more information about FedEx Ground Canada-to-U.S. service fees, select after 48 hours “United States — FedEx Ground.” • $0.08 per lb. per day for the second • For more information about FedEx Ground U.S.-to-Canada service fees, select week and beyond “Canada — FedEx Ground.” U.S. Bureau of Alcohol, Tobacco, Firearms $70 Note: Fees are per shipment unless otherwise noted. and Explosives Clearance

1 Effective January 20, 2020. Prior to January 20, 2020, the fee is the greater of $7 or 2% of duty, tax and merchandise processing fee charges. 117 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

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Definition Applicable Services Charges

Ancillary Clearance Service Fees (cont.) Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments) [cont.] U.S. Fish and Wildlife Service (FWS) Clearance The actual fees assessed by the FWS will assess various fees depending on the FWS, plus an additional $15 FedEx product being imported. FedEx will assess an administrative fee additional administrative fee. U.S. Food and Drug Administration Clearance $20

International Ground Service Ancillary Clearance Service Fees: FedEx Ground (Canada-to-U.S. Shipments) Additional Entry Line Items, per line $3 if over 5 lines Disbursement Fee (may be identified Greater of $7 or 2% of duty, tax and as an Advancement Fee on the merchandise processing fee charges FedEx Ground invoice) U.S. Fish and Wildlife Service (FWS) Clearance The actual fees assessed by the FWS will assess various fees depending on the FWS, plus an additional $15 FedEx product being imported. FedEx will assess an administrative fee additional administrative fee. U.S. Food and Drug Administration Clearance $20 Other Government Agency, per entry Varies

Ancillary Clearance Service Fees: FedEx Ground (U.S.-to-Canada Shipments) Additional Entry Line Items, per line CAD$4.50 if over 5 lines Disbursement Fee (may be identified Greater of CAD$10 or 2.5% of as an Advancement Fee on the duty-and-tax charges FedEx Ground invoice) Fax or Call Fee • CAD$3 (local) • CAD$4 (long distance, U.S. to Canada) Temporary Import Entry, per entry CAD$120 Other Government Agency, per entry CAD$16 Note: Fees are per shipment unless otherwise noted.

Clearance Entry Fee. When a shipment is processed as a brokerage-inclusive shipment International Ground Service and FedEx Ground arranges for clearance services, a clearance entry fee is charged to Clearance Entry Fees: U.S.-to-Canada Shipments cover processes required to check the Commercial Invoice submitted with the shipment and complete entry preparation procedures required by either U.S. Customs and Border Value for Duty (CAD$) Fee (CAD$) Protection or the Canada Border Services Agency, including calculation of applicable $0–$40 $0 duties and taxes for each type of commodity included in the shipment. The clearance entry fee is subject to all applicable Canadian taxes. The payer of duties and taxes is $40.01–$60 $15.45 billed for the clearance entry fee, which is added as an ancillary clearance service fee $60.01–$100 $19.30 to the duty-and-tax invoice. $100.01–$150 $25.50 $150.01–$200 $29 $200.01–$500 $45.35 $500.01–$1,000 $50.75 $1,000.01–$1,600 $60.10 $1,600.01–$3,300 $70 $3,300.01-plus $70 plus $6.03 for each additional $1,000

Clearance Entry Fees: Canada-to-U.S. Shipments Value for Duty Fee $0–$800 $0 $800.01–$1,250 $26 $1,250.01–$2,000 $37.44 $2,000.01-plus $37.44 plus $1.70 for each additional $1,000

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Definition Applicable Services Charges Broker Select Option Fee FedEx International Broker Select shipments may be routed to the FedEx in-bond location FedEx International Priority, Greater of $10 per shipment or that serves your customs broker. When this occurs and you choose to have us deliver the FedEx International Economy, $0.50 per lb. shipment to a recipient who is served by a different FedEx location than your customs FedEx International Priority Freight, broker (such as in a different metropolitan area), a fee may apply. FedEx International Economy Freight

Change of Air Waybill Charge A charge applies to any change on the air waybill due to new sender instructions received FedEx International Premium $6.50 per shipment after a FedEx International Premium shipment has left the airport of departure. When the sender changes the destination and additional shipping is required, the sender is liable for the shipping charges as originally routed, plus transportation charges between the original and amended destination airports.

Currency Conversion FedEx Express customers who need their charges converted to a freely convertible International Express Package Services, For details on currency conversion, see currency (other than U.S. dollars) will be billed using a daily conversion rate. Our source International Express Freight Services the Billing section in the FedEx Express for the daily information is OANDA, an internet exchange rate service. International Terms and Conditions.

Dangerous Goods Accessible Dangerous Goods. Certain dangerous goods must be accessible during FedEx First Overnight, • $105 per package (accessible) transit. You can ship these accessible dangerous goods using FedEx First Overnight, FedEx FedEx Priority Overnight • $51.50 per package (inaccessible) Priority Overnight, FedEx First Overnight Freight, FedEx 1Day Freight, FedEx International • $5.85 per package (dry ice only) First (U.S. inbound), FedEx International Priority, FedEx International Economy (except to FedEx Standard Overnight, FedEx 2Day A.M., • $51.50 per package (inaccessible) Puerto Rico), FedEx International Priority Freight, FedEx International Economy Freight FedEx 2Day, FedEx Express Saver • $5.85 per package (dry ice only) (except to Puerto Rico), FedEx International Premium and FedEx International Express Freight® services. FedEx International First,2 • Greater of $162.50 per shipment or FedEx International Priority, $0.88 per lb. (accessible) Class 1.4 Explosives FedEx International Economy • Greater of $81 per shipment or Class 2.1 Flammable gas $0.44 per lb. (inaccessible) Class 2.2 Non-flammable gas with a “cargo aircraft only” label • $5.85 per shipment, or $5.85 per package for shipments to or from Class 3 Flammable liquid Puerto Rico (dry ice only) Class 4 Flammable solid, spontaneously combustible, dangerous when wet FedEx First Overnight Freight, • Greater of $109.50 per shipment or Class 5 Oxidizer and organic peroxide FedEx 1Day Freight $0.87 per lb. (accessible) Class 8 Corrosive material • Greater of $50.50 per shipment or $0.33 per lb. (inaccessible) Inaccessible Dangerous Goods. You can ship the following dangerous goods classifications via most FedEx Express services. FedEx 2Day Freight, FedEx 3Day Freight Greater of $50.50 per shipment or $0.33 per lb. (inaccessible only) Class 2.2 Non-flammable gas without a “cargo aircraft only” label International Express Freight Services • Greater of $162.50 per shipment or Class 6.1 Toxic $0.88 per lb. (accessible) Class 6.2 Infectious substances • Greater of $81 per shipment or Class 7 Radioactive materials1 $0.44 per lb. (inaccessible) Class 9 Miscellaneous dangerous goods Note: If a shipment contains both dry ice and dangerous goods (accessible or inaccessible), only dangerous goods charges are assessed. The dry-ice surcharge is not assessed. You cannot ship dangerous goods of any kind in the FedEx® 10kg Box or FedEx® 25kg Box with the exception of permitted IATA Section II lithium batteries. Shipments from the U.S. to Puerto Rico that contain dangerous goods or dry ice are assessed the same fees that apply to shipments within the U.S.

1 C lass 7 Radioactive materials cannot be shipped using FedEx First Overnight, FedEx First Overnight Freight or FedEx International First. 2 F or shipments outbound from the U.S., dry ice is the only category of dangerous goods that can be shipped via FedEx International First.

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Definition Applicable Services Charges

Declared Value (Declared Value for Carriage for International Express Package and Freight Services) See the Declared Value and Limits of Liability sections in the FedEx Express Terms and U.S. Express Package Services, • $3.15 for shipments valued between Conditions and the FedEx Ground Tariff for details. U.S. Ground Services, $100.01–$300 The Direct Signature Required FedEx® Delivery Signature Option will automatically be applied International Ground Service • $1.05 per $100 of declared value for to packages shipped to or within the U.S. and to Canada that have a declared value equal shipments valued in excess of $300 to or greater than $500. Direct Signature Required fees will not apply for those packages. International Express Package Services, $1.05 per $100 of value in excess of $100 If U.S. multiple-package shipments or FedEx International Ground multiple-package International Express Freight Services or $9.07 per lb., whichever is greater shipments processed together on a FedEx® electronic shipping solution contain a U.S. Express Freight Services $1.05 per $100 of value in excess of $100 package with a declared value equal to or greater than $500, Direct Signature Required or $1.05 per lb., whichever is greater will automatically be applied to the entire shipment. Direct Signature Required fees will apply only to those packages within the shipment with a declared value of less than $500. See FedEx Delivery Signature Options on p. 123 for more information. For international express multiple-package shipments to the U.S. or Canada processed together on a FedEx electronic shipping solution, Direct Signature Required will automatically be applied to the entire shipment if: 1) the shipment contains a package with a declared value equal to or greater than $500; or 2) package-level data is not provided and the average declared value of the packages in the shipment is equal to or greater than $500 (based on the currency of the destination country). Direct Signature Required fees will not apply to these shipments. See FedEx Delivery Signature Options on p. 123 for more information. Shipments from the U.S. to Puerto Rico are assessed the same declared value fees that apply to shipments within the U.S.

Delivery Area Surcharge1 A delivery area surcharge applies to package shipments destined to select U.S. ZIP codes. U.S. Express Package Services Per-Package Charge Maximum Charge: In addition, a delivery area surcharge applies to FedEx Express and FedEx Ground Multiweight Pricing shipments destined for areas in Alaska and Hawaii that are remote, sparsely populated Commercial $3.10 $15.50 or geographically difficult to access. Go to fedex.com/en-us/service-guide/rates- surcharges.html#express-ground-fees-and-surcharges for a list of ZIP codes where Extended Commercial $3.60 $18 this surcharge applies. Alaska Commercial2 $29 Not applicable A maximum charge may apply for shipments receiving FedEx multiweight pricing. Hawaii Commercial3,4 $8.85 Not applicable For FedEx Ground and FedEx Home Delivery packages that exceed 70 lbs. and are destined to an Alaska ZIP code that receives the delivery area surcharge, the applicable Residential $4.40 $22 fee will be 3.5 times the Alaska commercial or Alaska residential charge. Extended Residential $5.40 $27 Delivery times are extended by 2–5 days (based on location) to Alaska ZIP codes that are Alaska Residential2 $29 Not applicable assessed this surcharge. Hawaii Residential3,4 $8.85 Not applicable

FedEx Ground Commercial $2.95 $14.75

Extended Commercial $3.45 $17.25 Alaska Commercial $30 Not applicable

5 Hawaii Commercial $12 Not applicable Intra-Hawaii Commercial6 $1 Not applicable

FedEx Ground and FedEx Home Delivery Residential (FedEx Ground) $4.40 $22

Residential (FedEx Home Delivery) $4 $20

Extended Residential (FedEx Ground) $5.40 $27 Extended Residential (FedEx Home Delivery) $5.40 $27

Alaska Residential $30 Not applicable Hawaii Residential5 $12 Not applicable

Intra-Hawaii Residential6 $1 Not applicable

1 Does not apply to Hana Highway and Lánai Island in Hawaii. 2 A pplies to FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M. and FedEx 2Day only. 3 A pplies only to FedEx Priority Overnight and FedEx 2Day shipments from the contiguous U.S., Alaska or Hawaii. 4 Does not apply to the island of Oahu, only to neighbor islands inter-island. 5 A pplies only to shipments to Hawaii. Shipments from Hawaii are assessed the regular commercial and residential delivery area surcharges. 6 Services available only for Oahu, no neighbor islands.

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Definition Applicable Services Charges Delivery Reattempt Charge If we cannot complete delivery of a U.S. express freight or international express freight U.S. Express Freight Services Greater of $67 per shipment or shipment on the initial delivery attempt, the shipment will be returned to the nearest $0.073 per lb. FedEx Express Freight ramp location. We will not reattempt delivery unless the shipper or recipient requests it. For U.S. express freight shipments, each shipper- or recipient-arranged reattempt will be subject to a delivery reattempt charge in addition to all other applicable charges. After three attempts to notify the recipient or shipper, or five business days after the initial delivery attempt, whichever comes first, the shipment may be considered undeliverable.

Delivery Reattempts Express and Ground U.S. Nonresidential Shipments. FedEx Express and FedEx Express Services, Ground Services See the definition at left and the Pickup Ground will reattempt delivery if: 1) no one at the recipient address or a neighboring and Delivery section in the FedEx address is available to sign for the package and there is no signature release on file; or Express Terms and Conditions and 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient FedEx Ground Tariff for details. is available to sign for the package. Express and Ground U.S. Residential Shipments. FedEx Express, FedEx Ground and FedEx Home Delivery will reattempt delivery either automatically or upon request if: 1) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 2) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. Express Packages (International). For FedEx Express international packages, we will reattempt delivery either automatically or upon request if: 1) no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. If delivery of a shipment to a residential address (including a residence used as an office) cannot be completed on the initial attempt, we may, at our sole discretion, either reattempt delivery, hold the shipment until we contact the recipient for further delivery instructions, or both. After three attempts to deliver and/or three attempts to notify the recipient, or five business days from the date of shipment, whichever occurs first, the shipment may be considered undeliverable. Ground Packages (International). FedEx Ground will reattempt delivery if: 1) for residential deliveries, no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Ground Tariff for details. FedEx First Overnight and FedEx International First (U.S. Inbound). We may provide three delivery attempts. For shipments that cannot be delivered on the first attempt by the FedEx First Overnight or FedEx International First commitment time, we may reattempt delivery by the FedEx Priority Overnight or FedEx International Priority commitment time on the same day as the first attempted delivery. If necessary, a second reattempt may occur by the FedEx Priority Overnight or FedEx International Priority commitment time the following business day. Express Freight. For more information, see Delivery Reattempt Charge above.

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Definition Applicable Services Charges Dimensional Weight Dimensional weight is calculated by multiplying the length by width by height of each Express Services, Ground Services If the dimensional weight exceeds the package in inches and dividing the total by 139. When dimensional weight applies per actual weight, charges may be assessed shipment, calculate the volume of each piece or freight handling unit in the shipment based on the dimensional weight. See (multiply the length by width by height), then add those volumes together and divide the the definition at left for details. total by 139. If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. If the chargeable weight of a FedEx Ground package exceeds 150 lbs., a prorated per-pound rate will be used. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. Dimensions of one-half inch or greater are rounded up to the next whole number; dimensions less than one-half inch are rounded down. The final calculation is rounded up to the next whole pound. FedEx Express applies dimensional weight to all shipments in customer packaging and may apply it to shipments in FedEx packaging. Dimensional weight applies on a per-package or per-shipment basis for U.S. shipments, and per-shipment for international and U.S.-to- Puerto Rico shipments. Dimensional weight is applicable on a per-freight-handling-unit basis for U.S. express freight shipments and a per-shipment basis for FedEx International Priority Freight and FedEx International Economy Freight shipments. See fedex.com/us/ terms/other-services for FedEx International Premium dimensional weight information. FedEx Ground and FedEx Home Delivery apply dimensional weight to all shipments on a per-package basis.

Duties and Taxes Duties and taxes, including goods and services tax (GST) and value-added tax (VAT), International Express Package Services, See the definition at left, the Duties may be assessed on the contents of the shipment. Any such charges will be billed to International Express Freight Services, and Taxes section in the FedEx Express the recipient, unless you instruct us otherwise. In the event we disburse duties and taxes International Ground Service International Terms and Conditions, and on any given shipment to a customs agency, the payer will be assessed an ancillary the International Service Conditions clearance service fee based on a flat rate or on a percentage of the total amount section in the FedEx Ground Tariff disbursed (see the Advancement Fee [FedEx Express] or the Disbursement Fee [FedEx for details. Ground] listed under Ancillary Clearance Service Fees on pp. 117–118).

Electronic Export Information Filing Fee A fee applies when FedEx files Electronic Export Information (EEI) to the U.S. government’s International Express Package Services, $10 per shipment Automated Export System (AES) via FedEx Export AgentFile® on your behalf. International Express Freight Services

Express On-Call Pickup Charge (Courier Pickup Charge) A charge applies when you request a pickup for a FedEx Express package, including requests U.S. Express Package Services $4 per package made using FedEx electronic shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 International Express Package Services $4 per shipment (say “schedule a pickup”). The charge is itemized separately on your invoice. The charge also applies for pickup of FedEx Express® Prepaid Stamp shipments. (A return pickup charge applies for pickup of FedEx Express® Billable Stamp shipments. See p. 128.) This charge does not apply if you drop off your package at a FedEx shipping location or if you have a regular scheduled pickup for the account used to schedule the FedEx Express on-call pickup. On-call pickups can only be scheduled for shipments paid for with a FedEx account number.

Extended Service Area Delivery Shipments delivered to points outside the FedEx primary service areas are assessed an U.S. Express Freight Services $175 per shipment extended service area delivery charge. No other destination-related, surchargeable freight services are available to extended service areas. For an explanation of FedEx Express® Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807.

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Definition Applicable Services Charges Extended Service Area Pickup Shipments picked up outside the FedEx primary service areas are assessed an extended U.S. Express Freight Services, $175 per shipment service area pickup charge. No other origin-related, surchargeable freight services are FedEx International Premium available from extended service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807.

Extra Services Charge When the shipper or recipient requests a special handling service beyond the standard U.S. Express Freight Services, $99.50 per handler hour freight pickup and delivery features of service outlined in this FedEx Service Guide, or FedEx International Premium ($99.50 minimum) when determined by FedEx, we will assess an extra services charge in addition to all other applicable charges.

FedEx® Collect on Delivery (C.O.D.) If the C.O.D. sender’s shipments have a 20 percent refusal rate, a higher charge may be FedEx Priority Overnight, FedEx Standard $15.50 per package applied. If a C.O.D. shipment is refused by the recipient, we will return the shipment to Overnight, FedEx 2Day A.M., FedEx 2Day, the sender. See the Collect on Delivery (C.O.D.) Service section in the FedEx Express U.S. FedEx Express Saver Terms and Conditions. For shipments receiving FedEx Express Multiweight pricing, the FedEx 1Day Freight, FedEx 2Day Freight, $83 per shipment maximum charge is $108.50 per shipment. FedEx 3Day Freight

FedEx Delivery Manager® A fee is assessed to the package recipient when the recipient requests to schedule U.S. Express Package Services, Schedule Your Delivery a delivery for a specific date, time, or date and time. Recipients can choose from the FedEx Home Delivery • $5.55 per package (delivery on a following delivery options: specific date) • On a specific date (delivery on a specific business day within 7 calendar days after • $5.55 per package (delivery at a the original scheduled delivery date). specified time) • $11.50 per package (delivery on a • At a specified time (delivery between 5 p.m. and 8 p.m. by the original scheduled specific date at a specified time) delivery date). U.S. Express Package Services, Deliver to Another Address • On a specific date at a specified time (delivery within a 2-hour window on a specific U.S. Ground Services (120 miles or less) business day within 7 calendar days on or after the original scheduled delivery date). • $5.55 per package In addition, a fee is assessed to the package recipient when the recipient requests to have Deliver to Another Address packages delivered somewhere other than the original residential address. If the new (more than 120 miles) recipient-requested address is 120 miles or less from the original address the fee is $5.55 • $33.50 per package (delivery 1 day after per package for FedEx Express, FedEx Ground and FedEx Home Delivery packages. If the new the original scheduled delivery date) recipient-requested address is more than 120 miles from the original address, the fee is: • $22.50 per package (delivery 3 days after • $33.50 per package for FedEx Express packages to be delivered 1 day after the original the original scheduled delivery date) scheduled delivery date. • $14.50 per package (delivery via • $22.50 per package for FedEx Express packages to be delivered 3 days after the original FedEx Ground or FedEx Home Delivery) scheduled delivery date. • $14.50 per package for FedEx Ground and FedEx Home Delivery packages.

FedEx® Delivery Signature Options We provide three options when you need a signature upon delivery: Indirect Signature U.S. Express Package Services, • $5.25 per package Required, Direct Signature Required and Adult Signature Required. U.S. Ground Services, (Indirect Signature Required) For U.S. and Canada destinations, Indirect Signature Required is available to residential International Ground Service • $5.25 per package addresses only. For destinations other than the U.S. and Canada, charges for Indirect (Direct Signature Required) Signature Required may not apply. • $6.35 per package (Adult Signature Required) For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing that are subject to per-package signature option charges, the maximum charge is $36.75 per International Express Package Services • $5.25 per shipment shipment for Indirect Signature Required, $36.75 per shipment for Direct Signature Required (Indirect Signature Required) and $44.45 per shipment for Adult Signature Required. When you tender multiple-package • $5.25 per shipment shipments processed together using a FedEx electronic shipping solution to us, any FedEx (Direct Signature Required) Delivery Signature Option that you select will apply to all packages within the shipment. • $6.35 per shipment For Hold at Location shipments, Indirect Signature Required and Direct Signature Required (Adult Signature Required) charges may not apply, but Adult Signature Required charges will apply.

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Definition Applicable Services Charges FedEx Email Return Label A charge applies in addition to shipping charges once the recipient has used the FedEx First Overnight, FedEx Priority $1.05 per label return label. Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight, International Ground Service (Canada to U.S.) International Express Package Services, $1.05 per shipment FedEx International Priority Freight, FedEx International Economy Freight

FedEx ExpressTag® A charge applies in addition to shipping charges when we pick up the package for return FedEx Priority Overnight, FedEx Standard $6.10 per package at your recipient’s location. Overnight, FedEx 2Day A.M., FedEx 2Day

FedEx Ground® Alternate Address Pickup We may provide pickup service to an address other than the shipping location associated U.S. Ground Services, $11.50 per unique address per week with the FedEx Ground account number, upon request, for an additional charge of $11.50 International Ground Service per unique address per week. The fee applies only to FedEx Ground on-call pickups scheduled at an alternate address location by account numbers that are assessed the FedEx Ground® Automated Pickup weekly fee (see below) or the ground weekly pickup fee (see p. 126).

FedEx Ground® Automated Pickup Weekly Fee FedEx Ground may provide automated pickup service to customers for an additional U.S. Ground Services, $14 per week charge. The weekly pickup fee will be assessed to the account number associated with International Ground Service the FedEx Ground Automated Pickup during the week for which one or more automated or on-call pickups are performed. When a FedEx Ground Automated Pickup customer creates a shipment via FedEx Ship Manager® at fedex.com or FedEx Web Services before their designated shipment transmission time, a pickup will occur the same day. FedEx Ship Manager® Software or FedEx Ship Manager® Server users must upload or close shipment information prior to their designated shipment transmission time in order to receive a pickup the same day. Account numbers assessed the FedEx Ground Automated Pickup weekly fee do not pay the ground on-call pickup charge (see p. 125). Also see FedEx Ground Alternate Address Pickup above.

FedEx Ground® Call Tag A $7 charge applies in addition to shipping charges when you request a call tag for a U.S. Ground Services • $7 per package (commercial pickup commercial location via electronic shipping solutions or at fedex.com/pickup. An $8 requested via electronic shipping charge applies in addition to shipping charges when you call FedEx Customer Service solutions or fedex.com/pickup) to request a call tag for a commercial location. For residential locations, an $8 charge • $8 per package (commercial pickup applies in addition to shipping charges when you request a call tag via electronic shipping requested via FedEx Customer Service) solutions, at fedex.com/pickup or by calling FedEx Customer Service. Additional delivery • $8 per package (residential pickup) charges may apply.

FedEx Ground® C.O.D. A charge applies when you direct us to collect payment from your recipient. U.S. Ground Services,1 • $15.50 per package If you select regular or guaranteed funds C.O.D., the charge is $15.50 per package. International Ground Service • Additional charge of $33.50 per package or 4% of the currency C.O.D. If you select currency C.O.D., the charge is $15.50 per package plus an additional charge based amount (whichever is greater) for on your shipment’s destination. For currency C.O.D. shipments within the U.S., the additional currency C.O.D. within the U.S. charge is the greater of $33.50 per package or 4 percent of the currency C.O.D. amount. Additional charge of $33.50 per For currency C.O.D. shipments to Canada, the additional charge is $33.50 per package. package for currency C.O.D. to Canada. Maximum charges apply for shipments receiving FedEx Ground Multiweight pricing. See definition at left. For regular or guaranteed funds C.O.D., the maximum charge is $108.50 per shipment. For currency C.O.D. shipments within the U.S., the maximum charge is $368.50 per shipment plus an additional 4 percent of the C.O.D. amount per package that is in excess of $550. For currency C.O.D. shipments to Canada, the maximum charge is $368.50 per shipment. If you select FedEx Ground C.O.D. for multiple-package shipments processed together using a FedEx electronic shipping solution, all packages within the shipment will be labeled C.O.D.

FedEx Ground® Electronic C.O.D. (E.C.O.D.) A charge applies when you direct us to collect payment from your recipient and deposit U.S. Ground Services1 $15.50 per package, plus a $11.50 or it directly into your bank account. There is an additional weekly service charge of $11.50 $39 weekly charge (see definition at left) for deposit in 48 hours, or $39 for deposit in 24 hours. For shipments receiving FedEx Ground Multiweight pricing, the maximum charge is $108.50 per shipment in addition to the weekly service charge. FedEx Ground E.C.O.D. is available for shipments within the U.S. — it is not available for shipments to or within Canada.

1 N ot available with FedEx Home Delivery.

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Definition Applicable Services Charges FedEx Home Delivery Convenient Delivery Options You can choose a convenient delivery option for recipients with special appointment and FedEx Date Certain Home Delivery® $3.35 per shipment evening requirements. With Indirect Signature Required $3.35 per shipment plus $5.25 per package With Direct Signature Required $3.35 per shipment plus $5.25 per package With Adult Signature Required $3.35 per shipment plus $6.35 per package FedEx Evening Home Delivery® $7.75 per shipment With Indirect Signature Required $7.75 per shipment plus $5.25 per package With Direct Signature Required $7.75 per shipment plus $5.25 per package With Adult Signature Required $7.75 per shipment plus $6.35 per package FedEx Appointment Home Delivery® $17 per shipment With Direct Signature Required Included With Adult Signature Required $17 per shipment plus $6.35 per package

FedEx International Controlled Export A charge applies when you select the FedEx International Controlled Export option for FedEx International Priority, $50 per shipment shipments moving under a U.S. State Department (DSP) license or U.S. Drug Enforcement FedEx International Priority Freight Administration permits. The charge also applies for in-bond shipments moving under a transportation and exportation customs form (CBP7512) from a foreign trade zone or bonded warehouse.

FedEx On Demand Care A charge applies if at your request we take remedial action to protect the integrity of a U.S. Express Package Services Greater of $75 per package or $2 per lb. shipment’s contents in transit. Remedial actions available include dry ice replenishment International Express Package Services Greater of $125 per shipment or and gel pack reconditioning. To be eligible for FedEx On Demand Care you must be a $2.50 per lb. FedEx account holder, and first sign and return a one-time authorization form. The shipper must call 1.800.GoFedEx 1.800.463.3339 after the shipment has been tendered to us — U.S. Express Freight Services Greater of $400 per freight handling unit FedEx On Demand Care cannot be requested before tendering the shipment. FedEx does or $0.75 per lb. not guarantee availability of this service option, or guarantee the content integrity of your FedEx International Priority Freight, Greater of $500 per shipment or shipment if at your request we provide FedEx On Demand Care. FedEx International Economy Freight $0.50 per lb.

FedEx Print Return Label A charge applies in addition to shipping charges once the recipient has used the FedEx First Overnight, FedEx Priority $1.05 per label return label. Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight, International Ground Service (Canada to U.S.) International Express Package Services, $1.05 per shipment FedEx International Priority Freight, FedEx International Economy Freight (U.S. import-rated shipments from all origins)

Fuel Surcharge We reserve the right to assess fuel and other surcharges on shipments, without notice. We Express Services, Ground Services Go to fedex.com/en-us/shipping/ will determine the amount and duration of any such surcharges at our sole discretion. By fuel-surcharge.html for updates tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. to the fuel surcharge. For FedEx Express, the fuel surcharge percentage will be subject to adjustment using the U.S. Gulf Coast (USGC) spot price for a gallon of kerosene-type jet fuel, as published by the U.S. Department of Energy. The surcharge now in effect applies to all FedEx Express U.S., U.S. export and U.S. import shipments, except for FedEx International Express Freight and FedEx International Airport-to-AirportSM shipments. For FedEx Ground, the fuel surcharge percentage will be subject to adjustment using the National U.S. On-Highway Average price for a gallon of diesel fuel, as published by the U.S. Department of Energy.

Ground On-Call Pickup Charge A charge applies when you request a FedEx Ground pickup, including requests made U.S. Ground Services, • $3 per package (future-day pickups using FedEx electronic shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 International Ground Service requested via electronic shipping (say “schedule a pickup”). The charge is itemized separately on your invoice. You will solutions) be charged a maximum of $20 per week for future-day or same-day on-call pickup fees • $4 per package (future-day pickups billed to your account and originating from the same location. This charge does not apply requested via FedEx Customer Service) if you drop off your package at a FedEx shipping location, or if you are assessed the • $4 per package (same-day pickups1 FedEx Ground Automated Pickup weekly fee (see p. 123) or the ground weekly pickup fee requested via electronic shipping (see p. 125) on the account used to schedule the FedEx Ground on-call pickup. The ground solutions) on-call pickup charge also does not apply to FedEx Ground® Package Returns Program • $5 per package (same-day pickups1 pickups (see Return Pickup on p. 128 for fees that apply to FedEx Print Return Label and requested via FedEx Customer Service) FedEx Email Return Label pickups). On-call pickups can only be scheduled for shipments • Maximum of $20 per week per origin paid for with a FedEx account number. location. See definition at left.

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Definition Applicable Services Charges Ground Unauthorized Package Charge A charge of $875 per package will be assessed for the following conditions: U.S. Ground Services, $875 per package • Any package measuring more than 108 inches in length. International Ground Service • Any package measuring more than 165 inches in length and girth combined. • Any package weighing more than 150 lbs. These packages are unauthorized and may be refused, returned to the shipper or disposed of by FedEx Ground. However, at FedEx Ground’s sole discretion, they may be accepted and delivered. Rating will be based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx Ground may make appropriate adjustments to the shipment charges at any time.

Peak — Ground Unauthorized Package Charge During specified times of the year, the Peak — Ground Unauthorized Package Charge will U.S. Ground Services, Go to fedex.com/peak-surcharge for apply to packages meeting the criteria and characteristics of the Ground Unauthorized International Ground Service information on peak surcharges in effect, Package Charge (see above). including applicable services, surcharge amounts and effective dates.

Ground Weekly Pickup Fee FedEx Ground may provide regular scheduled pickup service for an additional charge. The U.S. Ground Services, • $15.50 per week (invoiced weekly ground weekly pickup fee is assessed to the account number associated with the FedEx Ground International Ground Service shipping charges of $75 or more) regular scheduled pickup. The fee amount is determined using the account number’s previously • $31 per week (invoiced weekly invoiced combined weekly FedEx Express, FedEx Ground and FedEx SmartPost® charges. shipping charges of less than $75) Account numbers assessed the ground weekly pickup fee do not pay the ground on-call pickup charge (see p. 124). Also see FedEx Ground Alternate Address Pickup on p. 124.

Hazardous Materials We assess a surcharge on each package containing hazardous materials. Materials FedEx Ground $37 per package classified as ORM-D or Limited Quantity are the only hazardous materials you can ship via FedEx Home Delivery, ORM-D and Limited Quantity only; FedEx Home Delivery and FedEx International Ground (no surcharge applies for ORM-D International Ground Service no charge applies and Limited Quantity).

Inside Delivery Charge When requested, FedEx may move shipments to positions beyond the adjacent loading U.S. Express Freight Services Greater of $110.50 per shipment or area. In doing so, we will assess an inside delivery charge in addition to all other $0.072 per lb. applicable charges. The adjacent loading area is defined as a delivery site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. We will assess an inside delivery charge when shipment breakdown is necessary to fit a shipment through a doorway. FedEx does not provide piece count or piece verification when a breakdown of a freight shipment occurs at the delivery site.

Inside Pickup Charge When requested, FedEx may move shipments from positions beyond the adjacent loading U.S. Express Freight Services, Greater of $110.50 per shipment or area. In doing so, we will assess an inside pickup charge in addition to all other applicable FedEx International Premium $0.072 per lb. charges. The adjacent loading area is defined as a pickup site that is directly accessible from the curb and is no more than 50 feet inside the outermost door.

International Out-of-Delivery-Area Surcharge Shipments delivered to remote and less-accessible locations outside the U.S. are International Express Package Services, Greater of $40 per shipment or assessed an out-of-delivery-area surcharge. Go to fedex.com/rates-surcharges for FedEx International Priority Freight, $0.40 per lb. a list of postal codes or cities by destination country where this surcharge applies. FedEx International Economy Freight

International Out-of-Pickup-Area Surcharge Shipments picked up from remote and less-accessible locations outside the U.S. are International Express Package Services, Greater of $40 per shipment or assessed an out-of-pickup-area surcharge. Go to fedex.com/rates-surcharges for FedEx International Priority Freight, $0.40 per lb. a list of postal codes or cities by origin country where this surcharge applies. FedEx International Economy Freight (U.S. import-rated shipments only, for all services)

Metro Service Area Delivery Shipments delivered to select highly congested metro ZIP codes are assessed a metro U.S. Express Freight Services $175 per shipment service area delivery charge. No other destination-related, surchargeable freight services are available to metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807.

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Definition Applicable Services Charges Metro Service Area Pickup Shipments picked up in select highly congested metro ZIP codes are assessed a metro U.S. Express Freight Services, $175 per shipment service area pickup charge. No other origin-related, surchargeable freight services are FedEx International Premium available from metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807.

Minimum Billable Weight for FedEx Express Packaging A minimum billable weight applies to shipments packaged in FedEx Express boxes U.S. Express Package Services, • A minimum billable weight of 2 lbs. and tubes. International Express Package Services applies to the FedEx® Small Box, FedEx® Medium Box, FedEx® Large Box and FedEx® Extra Large Box for U.S., U.S. export and U.S. import-rated shipments • A minimum billable weight of 9 lbs. applies to the FedEx® Tube for U.S., U.S. export and U.S. import-rated shipments

Missing or Invalid Account Number A fee applies if the shipper does not provide a valid or accurate FedEx account number or Express Services, Ground Services $17 per shipment credit card number for the billing option selected. For FedEx Ground, this includes requests to bill accounts that do not have a U.S. or Canadian billing address.

Multiple-Piece Shipments For FedEx Express and FedEx Ground package services, you can ship multiple pieces U.S. Express Services, FedEx Express Multiweight rates as a multiple-piece shipment if the pieces: 1) use the same service, bill-to instructions, International Express Services may apply. See pp. 56–57 (U.S.) and packaging type and delivery instructions (including FedEx Delivery Signature Options, p. 82 (Puerto Rico and international) collect on delivery, FedEx Express Saturday pickup or delivery, Hold at Location, or FedEx for more details. Home Delivery convenient delivery options); 2) move together on the same day from one Ground Services FedEx Ground Multiweight rates are sender to one recipient; and 3) meet all size, weight and acceptance guidelines for the available by contract only. selected service. Individual packages in a multiple-piece shipment may have different weights, dimensions and declared value. Within the U.S. only, individual packages in a multiple-piece shipment processed using FedEx electronic shipping solutions may contain different designations of dangerous goods (for FedEx Express) or hazardous materials (for FedEx Ground). All labeling requirements, guidelines and restrictions apply. Each individual piece or single handling unit must have an address label showing complete sender and recipient addresses. Multiple-piece shipments tendered as express freight must be palletized, stackable, forkliftable, banded and shrinkwrapped to form single freight handling units. Once a multiple-piece shipment tendered via a U.S. package service reaches a total shipment weight of 100 lbs. for FedEx Express (200 lbs. for FedEx Express Saver) or 200 lbs. for FedEx Ground (with contract-only FedEx Ground Multiweight rates), it is rated based on price per package and price per total shipment weight. You are billed the lower of the two rates. For FedEx Express, a 15-lb. average minimum package weight for the shipment applies. For FedEx Ground, an average minimum package weight for the shipment applies and varies by contract. FedEx Express international multiple-piece shipments are billed based on total shipment weight. FedEx One Rate multiple-piece shipments are not eligible for FedEx Express Multiweight pricing. All FedEx electronic shipping solutions can create shipping labels for FedEx Express and FedEx Ground multiple-piece shipments within the U.S., and will place a master tracking number and package-count sequence and total on each label. A FedEx Express Package US Airbill or FedEx Express Freight US Airbill can accept up to 999 pieces as a multiple- piece shipment (except for shipments in FedEx® Envelope or FedEx 10kg Box and FedEx 25kg Box packaging).

Northern Canada Surcharge An additional charge applies for packages destined to the Yukon, Northwest Territories, International Ground Service • $77.50 per package (packages Nunavut and Labrador. This surcharge applies to postal codes A0K, A0P–A0R, A2V and weighing 70 lbs. or less) X0A–Y9Z. Packages weighing more than 70 lbs. may be refused or returned to the shipper. • $115 per package (packages weighing However, at FedEx Ground’s sole discretion, they may be accepted and delivered. more than 70 lbs., if accepted)

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Definition Applicable Services Charges Oversize Charge An oversize charge applies to packages that exceed 96 inches in length or 130 inches U.S. Express Package Services, $100 per package in length and girth. Rating will be based on the greater of the package’s actual rounded FedEx Ground, International Ground Service weight or dimensional weight, subject to a 90-lb. minimum billable weight. FedEx Express FedEx Home Delivery $120 per package international shipments will not be subject to a 90-lb. minimum billable weight. For more information about extra-large packages, see the Extra-Large Packages and the Package International Express Package Services1 $100 per shipment Restrictions (Size and Weight) sections in the FedEx Express Terms and Conditions, and the Package Restrictions (Size and Weight) section in the FedEx Ground Tariff. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.

Peak — Oversize Charge During specified times of the year, the Peak — Oversize Charge will apply to packages U.S. Express Package Services, Go to fedex.com/peak-surcharge for meeting the criteria and characteristics of the Oversize Charge (see above). U.S. Ground Services, information on peak surcharges in effect, International Ground Service including applicable services, surcharge amounts and effective dates.

Payer Rebilling For every request to change the billing instructions for a shipment, we will assess a fee U.S. Express Package Services, $17 per shipment to the payer in addition to shipping charges. International Express Package Services, U.S. Express Freight Services

Pickup Charge (FedEx International Premium) FedEx International Premium is an airport-to-airport service. Pickup at the shipper’s FedEx International Premium Varies based on shipment weight; location is available for an additional fee. The fees are: minimum charge $20, $0.16 per see definition at left ($20 minimum) pound for shipments that weigh 100–220 lbs., $0.14 per pound for shipments that weigh 221–660 lbs., and $0.12 per pound for shipments that weigh 661 lbs. or more.

Reroute of Shipment A shipping fee is billed to the account number specified on the FedEx airbill or shipping U.S. Express Package Services $17 per package label for each rerouted package; it appears as an address correction on the invoice. U.S. Express Freight Services $88.50 per shipment Reroutes can include delivering to a different address in the same city or changing a hold-at-location instruction to courier delivery. Only one reroute is allowed per package. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. For shipments receiving FedEx Express Multiweight pricing, the fee is $17 per package up to a maximum of $119 per shipment.

Residential Delivery Charge A residential delivery charge applies to shipments addressed to a home or private U.S. Express Package Services, $4.65 per package ($4 per package residence, including locations where a business is operated from a home, or to any U.S. Ground Services, for FedEx Home Delivery) shipment in which the shipper has designated the delivery address as a residence. International Ground Service For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing, International Express Package Services $4.65 per shipment the maximum charge is $41.85 per shipment. (to Canada, and U.S. import-rated shipments from all origins) U.S. Express Freight Services $150 per shipment FedEx International Priority Freight, $150 per shipment FedEx International Economy Freight (to Canada, and U.S. import-rated shipments from all origins)

Residential Pickup Charge Shipments picked up at a home or private residence, including locations where a U.S. Express Freight Services, $150 per shipment business is operated from a home, incur a residential pickup charge in addition to all FedEx International Premium other applicable charges.

1 Effective January 20, 2020.

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Definition Applicable Services Charges Return Pickup A charge applies for pickup of FedEx Print Return Label, FedEx Email Return Label and FedEx First Overnight, FedEx Priority $4 per package FedEx Express Billable Stamp shipments. This charge does not apply if the package is Overnight, FedEx Standard Overnight, dropped off at a FedEx shipping location or included in a regular scheduled pickup. FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services

Saturday Delivery For U.S. package shipments, Saturday delivery is available with FedEx First Overnight, FedEx First Overnight, FedEx Priority $16 per package FedEx Priority Overnight and FedEx 2Day for an additional charge. Overnight, FedEx 2Day (charge is not If FedEx does not deliver or attempt delivery on Saturday because the shipper or recipient applied to shipments rated as FedEx requested a later delivery or informed FedEx that the recipient location is closed on Express Multiweight) Saturday, a Saturday delivery fee will still be charged. If failure to deliver on a Saturday FedEx International Priority $16 per shipment results from an unexcused service failure, the FedEx Money-Back Guarantee may apply. FedEx First Overnight Freight, FedEx $210 per shipment For details on the FedEx Money-Back Guarantee, see the Money-Back Guarantee Policy 1Day Freight, FedEx 2Day Freight, section in the FedEx Express Terms and Conditions. FedEx International Priority Freight For U.S. express freight shipments, Saturday delivery is available to several U.S. markets with FedEx First Overnight Freight, FedEx 1Day Freight and FedEx 2Day Freight for an additional charge. Hold at Location is not available with Saturday express freight delivery. To determine if Saturday delivery is available to your destination, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. For international shipments, Saturday delivery is available for an additional charge in many of the countries served by FedEx International Priority. Saturday delivery also is available for an additional charge to a limited number of Canadian postal codes via FedEx International Priority Freight. In certain Far East and Middle East countries, Saturday is a regular business day, and delivery is available at no extra charge via many FedEx Express international services. U.S.-inbound delivery is available in major markets via FedEx International Priority and FedEx International Priority Freight for an additional charge. Call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) for more information.

Saturday Pickup Saturday pickup is available with FedEx First Overnight, FedEx Priority Overnight, FedEx U.S. Express Package Services $16 per package Standard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver for an FedEx International First, $16 per shipment additional charge. The maximum Saturday pickup charge for FedEx Express U.S. package FedEx International Priority services is $112 per shipment. An additional charge also applies when you request Saturday pickup for FedEx International First or FedEx International Priority shipments. U.S. Express Freight Services, $210 per shipment To check availability, select Shipping Rates & Delivery Times from the Shipping tab at FedEx International Priority Freight, fedex.com. Saturday pickup is not available with FedEx International Economy. FedEx International Economy Freight For U.S. express freight shipments, Saturday pickup is available in several U.S. markets with FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight for an additional charge. To determine if Saturday pickup is available at your location, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com, or call 1.800.332.0807. For U.S. export express freight shipments, Saturday pickup is available in several U.S. markets with FedEx International Priority Freight and FedEx International Economy Freight for an additional charge. To check availability, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com. Call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) for more information.

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Definition Applicable Services Charges SenseAware® FedEx may provide a monitoring solution upon customer request. SenseAware is a U.S. Express Package Services, U.S. Ground contractual service and is billed separately from FedEx transportation. Services, International Express Package SenseAware Single Journey. Order online and pay per use. Services, International Ground Service, U.S. Express Freight Services, International SenseAware Subscription. Unlimited use for a monthly fee. Express Freight Services See senseaware.com for more details. For approved countries refer to SenseAware Single Journey senseaware.com/program-terms-of-use. U.S. Domestic Journey $150 per journey U.S.-to-International Journey $200 per journey National Institute of Standards and Additional $15 per certification Technology (NIST) Certification Probes Additional $25 per any probe

SenseAware Single Journey Accessorial Fees Single Journey Late Fee $10 per day if no return scan 24 hours after journey closes, for up to 14 days Lost or Damaged Device $350 per device Lost or Damaged Dry Ice Probe $130 per probe Lost or Damaged Cryogenic Probe $175 per probe

Signature Proof of Delivery via FedEx Standard Overnight Envelope A charge applies when you request to have FedEx signature proof-of-delivery information U.S. Express Package Services, $6 per request delivered to you via FedEx Standard Overnight. (This information also is available at International Express Package Services, fedex.com for no charge.) U.S. Express Freight Services

Third Party Billing Surcharge A surcharge will apply to shipments that are billed to a third party. The surcharge applies Express Services, Ground Services 2.5% of transportation charges, when an account unrelated to the shipper, as solely determined by FedEx, is billed as a surcharges and additional fees (not third party for the shipment. It will be charged to the third-party payer. See the Billing including duties, taxes and ancillary section in the FedEx Express Terms and Conditions and the FedEx Ground Tariff for the clearance service fees) definition of a Bill Third Party shipment.

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Review Terms

FedEx Express Terms and Conditions 133 U.S. 133 International 148 FedEx Ground Tariff 165 FedEx SameDay® City Tariff 183

131 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Learn More

Terms and Conditions at fedex.com You can view and download the most current version of shipping terms and conditions for FedEx® shipping services, including FedEx Express, FedEx Ground, FedEx Freight and others, at fedex.com/us/terms.

FedEx Express, FedEx Ground and FedEx SameDay City Terms and Conditions

View and download the FedEx Express Terms and Conditions, the FedEx Ground Tariff and the FedEx SameDay® City Tariff.

• FedEx Express: U.S.

• FedEx Express: International

• FedEx Ground Tariff

• FedEx SameDay City Tariff

Terms and Conditions for Other Services

View and download the FXF 100 Series Rules Tariff for FedEx Freight, and the terms and conditions for other FedEx services.

• FedEx International Premium® and FedEx International Express Freight®

• FedEx® International Document Preparation

• FedEx International Controlled Export

• FedEx Freight

132 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express Terms and Conditions U.S. Shipments

Effective January 6, 2020 Updated July 10, 2020

Contents

U.S. Shipments Definitions 134 Non-Waiver 135 Account Numbers 135 Alcoholic Beverages 135 Animals, Ornamental Marine Life (Including Live Fish) and Animal Carcasses 136 Billing 136 Cartage Agents 137 Claims 138 Collect on Delivery (C.O.D.) Service 138 Credit Terms 139 Dangerous Goods 139 Data Privacy 140 Declared Value and Limits of Liability (Not Insurance Coverage) 140 Delivery Signature Options 141 Dimensional Weight (Volumetric Weight) 141 Extra-Large Packages 141 Firearms 141 Fuel and Other Surcharges 141 Inspection of Shipments and Identification Requirement 141 Liabilities Not Assumed 141 Limitations on Legal Actions 142 Money-Back Guarantee Policy 143 Overweight Packages 143 Package Consolidators (Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) 143 Package Restrictions (Size and Weight) 144 Packaging and Marking 144 Perishables 144 Pharmaceuticals 144 Pickup and Delivery 144 Plants and Plant Materials 145 Prohibited Items 145 Proof of Delivery 145 Rate Quotations 146 Refusal or Rejection of Shipments 146 Return Options 146 Routing and Rerouting 146 Service Areas 146 Signature Releases 146 Tobacco and Tobacco Products 147 Undeliverable Shipments 147 Warranties 147

For the most current updates to the FedEx Express Terms and Conditions, please go to fedex.com/us/terms.

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These FedEx Express Terms and Conditions, contained in the FedEx Service Guide, • Shippers may request FedEx One Rate pricing for qualifying FedEx Express supersede all previous terms and conditions, amendments, supplements, and other prior shipments as an alternative to FedEx Standard List Rates, Account-Specific Rates statements concerning the rates and conditions of FedEx Express service to which these or FedEx Retail Rates. See the FedEx One Rate information in the Find Your Rate terms and conditions apply. The contract of carriage as expressed in these terms and section of this Service Guide for details. conditions constitutes the entire agreement between the parties and supersedes all For the most current information regarding areas served and delivery commitments, previous agreements and understandings, whether oral or written, between the parties contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. or any agents, affiliates or subcontractors thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and employees [“FedEx Office”]) with respect to Definitions the subject matter hereof, and each party warrants that it has not relied and will not be “Account-Specific Rates” are the rates paid by FedEx account holders who have relying upon any evaluation, representation or advice from the other party, its agents, discounts applied to their account and who charge their shipping to their FedEx account. affiliates or subcontractors (including any agents, affiliates or employees of FedEx Office) “Airbill” means any shipping document, manifest, label, stamp, electronic entry or except representations expressly made in writing in these terms and conditions. The similar item used to tender shipments to FedEx Express for transportation. Originals downloadable version (PDF) of the FedEx Express Terms and Conditions at fedex.com on must be used (photocopies are not accepted). the date of shipment is controlling. The FedEx Service Guide consists of the service information at fedex.com/ “Billable weight” and “chargeable weight” mean the weight used to calculate the rate. serviceguide and the overview of services in the downloadable FedEx Service Guide The billable weight and chargeable weight are the greater of actual or dimensional weight. (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx “Business day” means Monday through Friday except for the following holidays: Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay City Memorial Day New Year’s Day Tariff. The FedEx Express Terms and Conditions and rates in this book and at fedex. Independence Day Constitution Day (Puerto Rico only) com/serviceguide make up the contract of carriage under which your shipments Labor Day Good Friday (Puerto Rico only) are transported, unless modified under a separate agreement. FedEx reserves the Thanksgiving Day Three Kings Day (Puerto Rico only) right to unilaterally modify, amend, change or supplement the FedEx Service Guide, Christmas Day including, but not limited to, the rates, services, features of service, and these terms Observation of holidays is subject to change. Refer to the holiday list at and conditions, without notice. Only an officer in the Legal Department of FedEx fedex.com/en-us/service-guide/holiday-schedule.html for details. Corporation or successor positions may authorize a supplement to, or modification, change or amendment of, the FedEx Service Guide. No other agent or employee of “Business delivery” means any delivery that is not a residential delivery. FedEx, its affiliates or subsidiaries, nor any other person or party, is authorized to do so. “Commercial delivery” means any delivery that is not a residential delivery. This restriction in modification does not apply to a modification applicable to a single “Consolidator” means any person, corporation, partnership or other entity that is customer and included in a FedEx Sales or FedEx Customer Automation agreement. independent from FedEx and derives income from the consolidation of the packages To the extent a conflict exists between a FedEx Sales or FedEx Customer Automation of others for tender to us, including all FedEx Authorized ShipCenter locations and agreement and these FedEx Express Terms and Conditions, the FedEx Sales or FedEx entities who have executed a Packaging and Pricing Agreement, Package Consolidator Customer Automation agreement controls. Agreement or Packaging Agreement with FedEx. Any failure to enforce or apply a term, condition, or provision of the FedEx Service “Customer,” “sender” or “shipper” means the person whose name is listed on the Guide shall not constitute a waiver of that term, condition or provision or otherwise airbill as the sender. impair our right to enforce or apply such a term, condition or provision in the future. “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation U.S. Shipments and its officers, employees and agents (but does not include cartage agents). The following pages contain the FedEx Express Terms and Conditions applicable to the “FedEx Express Freight” means FedEx First Overnight Freight, FedEx 1Day Freight, transportation of any package, document, envelope, skid, container or other item by FedEx 2Day Freight and FedEx 3Day Freight unless the context requires otherwise. FedEx Express U.S. Services (including FedEx SameDay, FedEx First Overnight, FedEx “FedEx One Rate” is a pricing option for FedEx Express shipments that includes any Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, FedEx applicable residential surcharges, delivery area surcharges and fuel surcharge. FedEx Express Saver, FedEx SameDay Freight, FedEx First Overnight Freight, FedEx 1Day One Rate is subject to other charges including, but not limited to, on-call pickup, Freight, FedEx 2Day Freight and FedEx 3Day Freight), including, but not limited to, any Saturday delivery, FedEx Delivery Signature Options, additional declared value, and such items tendered by customers utilizing FedEx electronic shipping systems, manifests, address or account corrections. Shippers are required to use FedEx Express packaging airbills, labels, shipping software and stamps when shipping between points within and FedEx Express U.S. shipping services (FedEx First Overnight, FedEx Priority Overnight, the U.S., including Hawaii and Alaska. See the International Shipments section when FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver). To shipping to or from international points, including points between Puerto Rico and qualify for FedEx One Rate pricing, FedEx envelopes must weigh 10 lbs. or less, and the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground and the FedEx FedEx paks, boxes and tubes must weigh 50 lbs. or less. SameDay City Tariff when shipping by FedEx SameDay City. If there is a conflict between these terms and conditions and the terms and “Freight” means any single piece, skid or freight handling unit with a chargeable weight conditions on any FedEx airbill, manifest, stamp, shipping label or other transit greater than 150 lbs. Any fraction of a pound is rounded up to the next-higher pound. documentation, the terms and conditions in the FedEx Service Guide, as amended, “Freight handling unit” means any piece, skid, pallet, carton, crate or cargo that is modified, changed or supplemented, will control. unitized or bundled and individually identified with or without a forkliftable base. Rates and service quotations by our employees and agents are based upon “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended information you provide, but final rates and service may vary based upon the shipment or supplemented. actually tendered and the application of these terms and conditions. Rates quoted will “In good credit standing” means: (1) that payment on the FedEx account is current; vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper (2) the account is not in “cash-only” status; and, (3) for commercial or business accounts, has discounts applied to his or her account. the balance does not exceed the credit limit established by FedEx. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their “Length” is the longest side of a package. shipping to their account. “Overcharge” means a charge based on an incorrect rate; an incorrect special handling • Shippers will be quoted Account-Specific Rates if they have a valid FedEx fee; billing a service other than the service selected for the package; billing based on account, have discounts applied to their account and if they charge their shipping incorrect package or shipment weight; billing to the wrong account number; or any other to their account. billing, unrelated to a service failure, that results in an incorrect charge. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. “Package” means any single parcel or piece with a chargeable weight of 150 lbs. or that are paid for by cash, check, debit or credit card instead of being charged to less. Any fraction of a pound is rounded up to the next-higher pound. a valid FedEx account.

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(Definitions, cont.)

“Proof of delivery” means electronically captured delivery information, which may particular accounts and account numbers at any time, for any reason, at its sole include date, time, location and signature information. discretion. Improper, illegal or any other misuse of your FedEx account may also, at “Recipient” means the person whose name is listed on the airbill as the recipient. the sole discretion of FedEx, result in loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any “Reroute” means to deliver a shipment to an address different from that specified on purpose other than shipping with FedEx, unauthorized consolidation of shipments owned the airbill, and includes a change: (1) from one street address to another in the same by different parties, or violations of the terms and conditions in this FedEx Service Guide. city and state; (2) from directions to Hold at Location to a request for delivery to another If your account has been compromised or stolen, the account may be closed and you may location; (3) from the delivery instructions on the airbill to a request to Hold at Location; be issued a new account. However, you will be responsible for all valid charges on the or, (4) from one Hold at Location address to another in the same city and state. Any closed account. Any supplies, materials, rights or privileges that you acquire by holding a requested change to an address that is not a reroute or an address correction is a new FedEx account number may not be used for any purpose other than shipping with FedEx, shipment, and new shipping charges will apply. Note: Reroute does not apply to requests and FedEx may seek damages against you for any improper, illegal or other misuse of made by the recipient using FedEx Delivery Manager to request delivery to another your account. If your account is terminated, we reserve the right, at our sole discretion, address. See FedEx Delivery Manager Terms in the fedex.com Terms of Use. to deny your application for new or additional FedEx account numbers at any time in “Residential delivery” means a shipment addressed to a home or private residence, the future. Except for Canada- and Puerto Rico-based accounts, international account including locations where a business is operated from the home, and/or a shipment in which numbers may not be used for shipments between two points within the U.S. All charges the shipper has designated the delivery address as residential. will be billed and must be remitted in U.S. funds. “Residential pickup” means a pickup from a home or private residence, including Any individual or entity that uses the FedEx account or shipping discounts of another locations where a business is operated from the home. FedEx account holder without authorization will be charged Standard List Rates for all such shipments without prior notice. This includes all shipments, whether they are “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of check, debit or credit card instead of being charged to a valid FedEx account. billing. Unauthorized use includes, but is not limited to, using the shipping discount of “Return option” means FedEx Print Return Label, FedEx Email Return Label, FedEx another FedEx account holder without the knowledge and permission of both FedEx and Express Billable Stamp, FedEx Express Prepaid Stamp and FedEx ExpressTag. the account holder. “Service failure” means delivery of your package 60 seconds or more after our All requests for account numbers are subject to credit investigation and verification published delivery commitment for the FedEx service for that package, except as by our Credit Department and Customer Account Confirmation Department. FedEx utilizes otherwise described in these terms and conditions. business credit reporting agencies, audited financial statements, Standard & Poor’s and Moody’s bond ratings, and other sources as necessary, to determine eligibility for open “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. credit terms. FedEx does not offer consumer credit privileges. Any individual shipping For shipments tendered at a FedEx location after the last pickup time, the ship date for personal use must prepay the shipment charges or establish a FedEx account for is the next business day. billing directly to a major credit card. Stored-value cards or gift cards cannot be used “Shipment” means one or more pieces, either packages or freight, moving on a to open an account; however, such cards may be used for payment when tendering a single airbill. package at staffed FedEx shipping locations, and in conjunction with our credit card “Standard List Rates” are the rates paid by FedEx account holders who do not have acceptance policy. If your FedEx account is billed directly to a credit card, you agree to discounts applied to their account and who charge their shipping to their FedEx account. the following terms: (1) you authorize FedEx to initiate variable charges to the credit card “Transportation charges” mean amounts assessed for movement of a shipment to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any and does not include any other fees or charges that may be assessed under the FedEx unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts Service Guide, such as (but not limited to) declared-value charges, special handling fees, associated with your account without requiring a signed receipt; (4) you agree to keep customs duties and taxes, C.O.D. charges, and surcharges. your card information current (FedEx may receive updates on your card information from participating issuing banks and may update your account profile to avoid service “Valid” as it relates to account numbers means a FedEx account number that has been disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds issued by FedEx and that is in good credit standing. or other charges incurred from attempts to charge and/or place holds on your card; and “You” or “your” means the shipper/sender, recipient and their agents, servants, (6) your agreement to these terms and conditions is to be accepted as authorization to employees, and any other person or entity having or claiming an interest in a shipment. the card issuer to pay all amounts associated with your account. The party to whom a FedEx account number is issued is liable for all charges to Non-Waiver the account, including those resulting from unauthorized use. The account holder is Any failure by us to enforce or apply a term, condition or provision of the FedEx Service responsible for the safekeeping of the account number. The account number should be Guide does not constitute a waiver of that term, condition or provision and does not released only to those authorized to ship on the account. otherwise impair our right to enforce such term, condition or provision. Failure to keep your FedEx account current may result in your account being placed on a cash-only status. Use of an account on cash-only status may result in your package Account Numbers being delayed, rejected or returned until arrangements for payment are completed. If All shipments originating in the U.S. and paid for with cash, check, debit or credit card the account number to be billed is not valid, the shipment may be delayed until an must be tendered at a staffed shipping location, and will be charged FedEx Retail Rates. alternative form of payment is secured. If a package is held or delivery is otherwise For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you delayed because the account is not in good credit standing, you will not be entitled to must pay by cash (not accepted at all FedEx locations), check, money order or credit card. a refund or credit of your transportation charges under the Service Failure Money-Back Payment is required when you give us your package. For “Bill Sender” and “Bill Third Guarantee Policy. Party” transactions, packages will not be accepted unless you provide a valid FedEx You must use your FedEx account number to obtain any discount applicable to your account number. For “Bill Recipient” transactions, packages can be tendered without account. Use of your account number constitutes your agreement that all packages payment, but in order for the package to be delivered, the recipient must provide a valid shipped by us shall be subject to these terms and conditions, as modified, amended FedEx account number or pay with cash, check or money order at time of delivery. If the or supplemented. recipient refuses to pay, the package will be treated as undeliverable and the sender FedEx may provide trade credit information on its account holders to credit bureaus. will be responsible for all transportation charges and other fees, including all special handling fees. Alcoholic Beverages For customers utilizing our electronic systems, a valid FedEx account number is Only licensed entities holding a state and federal license or retailers holding a state required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. license may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must Account numbers are issued by FedEx according to shipping location and are enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol nontransferable. Account numbers are issued and used solely at the discretion of FedEx. with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx FedEx may discontinue the use of accounts, in whole or in part, and terminate all or account executive.

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(Alcoholic Beverages, cont.)

A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits) F. For packages tendered for transportation with a FedEx Express Prepaid Stamp, when both the shipper and recipient are either licensed wholesalers, licensed dealers, FedEx reserves the right to bill the customer for packages that are overweight or require licensed distributors, licensed manufacturers, licensed retailers or licensed importers, special handling. FedEx Express Prepaid Stamps are nonrefundable and nontransferable. subject to additional requirements and all applicable laws and regulations. Contact your G. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, FedEx account executive for complete details. THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR AND AGREES TO PAY B. Licensee to Consumer. FedEx will accept wine shipments from licensed entities ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES, IF THE RECIPIENT directly to consumers, subject to additional requirements and all applicable laws and OR THIRD PARTY FAILS OR REFUSES TO PAY. For FedEx returns shipments, please see regulations. Contact your FedEx account executive for complete details. Shipments of Return Options. beer or spirits to consumers are prohibited. H. Billing and Special Handling Fees: 1. A special handling fee will be charged when no account number appears on the Animals, Ornamental Marine Life (Including Live Fish) airbill or when an incomplete, inaccurate or invalid account number appears on and Animal Carcasses the airbill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is received without A. FedEx Express does not accept live-animal shipments as part of its regular-scheduled a FedEx account number, we will attempt to determine the correct account from service and does not transport household pets such as dogs, cats, birds and hamsters. our records and bill the account for all charges and fees, plus the special handling FedEx Express may accept certain shipments of live animals such as horses, livestock fee. Any applicable discount will apply. If, however, we cannot determine the and zoo animals (to and from zoo locations only) on an exception basis if approved and correct account, the transportation charges plus the special handling fee will be coordinated by the FedEx Animal Desk (call 1.800.405.9052). billed directly to the sender, and no discount will be allowed. See Rates in the If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/ FedEx Service Guide for details. tropical fish and beneficial insects on an exception basis under the following conditions: 2. Payer Rebilling. A special handling fee will be charged to the sender for each 1. Shipments must be from a business to a business (from a breeder to a pet store, request for a change to billing instructions for a package. We will accept for example). requests for change to billing instructions up to 90 days from the invoice date. 2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Requests for rebilling of transportation charges must be received via one Design and Development for the type of animal being shipped. Call 1.800.633.7019 of the approved channels: for assistance. It is the responsibility of the shipper to adequately package a. Submit your request through the Non-Pay option with Electronic Data shipments for all temperature extremes and handling conditions. Interchange (EDI) if you are a registered user; or B. FedEx Express does not accept animal carcass shipments as part of its regular- b. Use our internet application FedEx Billing Online at fedex.com if you are scheduled service. FedEx Express may accept certain shipments of animal heads and a registered user; or other parts for taxidermy if properly packaged. c. Submit your request via fedex.com/us/customersupport/email/express_ If approved by FedEx, we may accept animal carcasses, organs and other parts on ground.html (select Billing/Invoicing as the category). Your request for a an exception basis under the following conditions: rebill of transportation charges must include the current invoice number, 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). the FedEx tracking number, amount and the new FedEx account number 2. The shipper must have its packaging tested and pre-approved by FedEx that you want to rebill; or Packaging Design and Development for the type of animal carcass, organ or d. Submit the request via our automated interactive voice response system part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of at 1.800.GoFedEx 1.800.463.3339 (say “billing”). Your request for a rebill the shipper to adequately package shipments for all temperature extremes and of transportation charges must include your FedEx account number, if any, handling conditions. the current invoice number, the FedEx tracking number and the new FedEx Exception: If the animal carcass, organ or part meets the definition of an infectious account number that you want to rebill. substance (UN 3373, Biological Substance Category B; UN 2814, Infectious Substances 3. A $20 special handling fee will be charged to you for any check or electronic Affecting Humans; or UN 2900, Infectious Substances Affecting Animals) as defined by funds transfer that is dishonored for any reason. the International Air Transportation Association (IATA) Dangerous Goods Regulations, I. Electronically captured data will be used for billing purposes in the event a billing then although approval from the FedEx Animal Desk is required, approval from FedEx copy of the airbill is not available at the time of billing. Packaging Design and Development is not required. Instead, the shipment must be J. Your payment must be accompanied by the remittance data that supports the offered per the current IATA Dangerous Goods Regulations, available at iata.org. Refer payment. Remittance data must include the FedEx invoice number and the associated to the Dangerous Goods section of these terms and conditions or call 1.800.GoFedEx amount(s) being paid on the FedEx invoice. 1.800.463.3339 and say “dangerous goods” to connect to our Dangerous Goods/ 1. FedEx reserves the right to apply payments to the oldest invoices in instances in Hazardous Materials Hotline for more information (outside the U.S. call 1.901.375.6806). which preferred remittance methods are not used and/or remittance details are Contact your FedEx account executive for details and additional requirements. not provided with payment. Billing K. Payment at the airbill level or tracking-number level must be transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. Airbill or tracking number A. “Bill Sender” means charges will be billed to the sender. The sender’s FedEx account must be provided with corresponding invoice number. number must appear on the airbill, and the account must be in good credit standing. The Any customer not using EDI or FedEx Billing Online should mail payment and sender may request an initial rebilling to another party, but all subsequent rebills will be remittance to the address below corresponding to the billing address state: only to the sender. (See section H, Billing and Special Handling Fees.) (By U.S. Postal Service) B. “Bill Recipient” means charges will be billed to the recipient. (This is not C.O.D. For billing addresses in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, service.) The recipient’s FedEx account number must be provided on the airbill at the PR, RI, SC, VA, VT or WV, mail payment and remittance detail to: time of shipment, or by the recipient at the time of delivery, and must be in good credit FedEx standing. If an account number in good credit standing is not provided, the recipient P.O. Box 371461 must pay for the shipment at the time of delivery. Pittsburgh, PA 15250-7461 C. “Bill Third Party” means charges will be billed to someone other than the sender or recipient. Charges for shipments within the U.S. may be billed only to a third party in the For billing addresses in AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, U.S. In order to choose this billing option, the FedEx account number of the third party WA, WI or WY, mail payment and remittance detail to: must appear on the airbill at the time it is tendered and the account must be in good FedEx credit standing. P.O. Box 94515 D. We reserve the right to verify the method of payment for any shipment and to refuse Palatine, IL 60094-4515 any shipment for which the method of payment cannot be verified. E. FedEx may consider payment type in determining pricing and discounts, and reserves  the right to adjust discounts based on payment type.

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(Billing, cont.)

For billing addresses in AL, AR, FL, GA, LA, MS, OK, TN or TX, mail payment and 60 days after the original invoice date (or ship date if prepaid by cash, check, remittance detail to: money order or credit card). FedEx 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed P.O. Box 660481 when your FedEx account is, or has been in the past, more than 60 days past due. Dallas, TX 75266-0481 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, apply any overcharge amounts or other overpayments it agrees are owed to you For billing addresses in AZ, CA, HI, NV, OR or UT, mail payment and remittance detail against the oldest invoices. to: 7. You may request an invoice adjustment for reasons not related to a service FedEx failure in the following ways: P.O. Box 7221 a. Use our internet application FedEx Billing Online at fedex.com if you are a Pasadena, CA 91109-7321 registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or (By FedEx services) c. Submit the request via fedex.com/us/customersupport/email/express_ FedEx Lockbox 360353 ground.html (select Billing/Invoicing as the category). All adjustment Room 154-0455 requests must state the reason an adjustment or refund is warranted and 500 Ross Street must provide the following: the FedEx account number (if any); the FedEx Pittsburgh, PA 15262 tracking number; and the date of shipment; or L. If you receive invoices via EDI, your payment must be accompanied by electronic d. Submit the request via our telephone invoice adjustment system at remittance data that includes the associated: 1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your • Bill-to account number(s). request via the telephone invoice adjustment system, the request must • Invoice number(s). state the reason an adjustment or refund is warranted and must provide • Tracking number(s). the following: the FedEx account number (if any); the FedEx tracking number; • Amount(s) being paid. and the date of shipment; or For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance e. Send your request to: Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. FedEx Some invoice adjustment requests may also be transmitted electronically. Revenue Services Payment for EDI invoices must be submitted electronically via electronic funds 3965 Airways Boulevard transfer (EFT) or by sending a check payment to one of the following: Module G (By FedEx services) Memphis, TN 38116 FedEx ERS A partial payment against an invoice is not considered a request for invoice Attn: Box 371741 adjustment or notice of a refund request. 500 Ross Street 8. We will not be liable for any invoice adjustment unless you comply with the Room 154-0455 notice requirements described above. The filing of a lawsuit against us does Pittsburgh, PA 15250-7741 not constitute compliance with these notice provisions. Phone: 412.234.5494 For additional information or assistance regarding billing issues, contact Revenue Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), Monday (By U.S. Postal Service) through Friday. FedEx ERS O. Additional Taxes. If a federal value-added, consumption or similar tax is applicable P.O. Box 371741 to your shipment, we reserve the right to add that amount to your shipping charges Pittsburgh, PA 15250-7741 without notice. We pay any applicable federal excise tax on the air transportation M. If you are interested in or have questions regarding any of our invoicing or payment portion of our service. methods, contact your FedEx account executive or call Revenue Services at 1.800.GoFedEx P. The shipper and any other party who is liable for payment are responsible for all 1.800.463.3339 (say “billing”), or access our internet application Manage My Account reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for at fedex.com. services rendered by us. Such costs include, but are not limited to, attorneys’ fees, N. Invoice Adjustments/Overcharges: collection agency fees, interest and court costs. 1. We reserve the right to audit shipments to verify service selection, shipment Q. At our sole discretion, FedEx may transfer and assign ownership of, and any rights weight and dimensions. Package shape and dimensions may change during to collect, any and all charges due and payable to us. transit, which can affect the package’s dimensional weight and surcharge R. FedEx will charge for the category of service selected by the shipper, notwithstanding eligibility. If the service selected, weight entered or dimensions entered are any requests for a different delivery time or date, including but not limited to, requests incorrect or change during transit, we may make appropriate adjustments to the made by the recipient using FedEx Delivery Manager. shipment charges at any time. 2. Default Billing. Senders are solely responsible for (i) accurately completing Cartage Agents all sections of the airbill, (ii) accurately entering shipment information into We provide pickup and delivery service to points within our primary service areas. any electronic shipping device and (iii) providing original shipping labels with Service outside our primary service areas may be provided through cartage agents. a unique tracking number for each package in a shipment. If you fail to For more information, please call Customer Service at 1.800.GoFedEx 1.800.463.3339 or provide or correctly enter this information and documentation, you will be Express Freight Customer Service at 1.800.332.0807. billed and agree to pay based on our estimate of the number of packages A. Our delivery commitment time and money-back guarantee policy apply only to the transported and either the dimensional weight at the time of billing or a portion of the transportation handled directly by us (see the Money-Back Guarantee standard default weight-per-package estimate, both of which will be Policy section). The delivery commitment time begins when the cartage agent tenders determined by us at our sole discretion. If no service is marked, we will send the shipment to us and ends when a shipment is available for pickup by you or a cartage your shipment via FedEx Priority Overnight or FedEx 1Day Freight, whichever agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment is applicable. by us for all purposes. Except as stated below for FedEx Express Freight shipments, we 3. Our money-back guarantee policy governs and is the exclusive remedy for are not responsible for service failures as a result of cartage agent pickups or deliveries. requests for refunds or credits related to service failures. (See the Money-Back B. For FedEx Express Freight shipments destined to extended service areas (H4, H5, H6) Guarantee Policy section for applicable notice provisions and other conditions.) and when FedEx arranges delivery by a cartage agent, our delivery commitment time If the money-back guarantee is suspended or revoked, there is no remedy. and money-back guarantee policy apply to both the portion of the transportation handled 4. Requests for invoice adjustments due to an overcharge must be received within directly by us and to the portion of the transportation handled by the cartage agent.

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(Cartage Agents, cont.)

(See the Money-Back Guarantee Policy section.) For FedEx Express Freight shipments pick up the package for salvage, and all rights, title to, and interest in the package shall originating in extended service areas (H4, H5, H6, H7) the delivery commitment time vest with us. begins when the cartage agent tenders the shipment to FedEx. M. You can file a claim in the following ways: C. For FedEx Express Freight shipments destined to H7 extended service areas, our 1. Submit claims online at fedex.com/us/claimsonline. delivery commitment time and money-back guarantee policy apply only to the portion 2. Send written claims, including the completed claim form and supporting of the transportation handled directly by us. The delivery commitment time ends when documentation, via the U.S. Postal Service to: a shipment is available at the FedEx location for pickup by you or a cartage agent. We FedEx Cargo Claims Department are not responsible for service failures as a result of cartage agent pickups from, or P.O. Box 26628 deliveries to, H7 extended service areas. Salt Lake City, UT 84126 D. If you elect to make arrangements for pickup or delivery directly with a cartage 3. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtain agent, you are responsible for all charges and fees assessed by the cartage agent. a case number for your claim, then complete a print copy of the claim form. You The invoice you receive from us will reflect only our charges and fees. may have to submit supporting documentation using FedEx Claims Online or the E. A special handling fee applies; see Rates in the FedEx Service Guide. mailing address listed above. F. Cartage agents are independent contractors. They are neither employees nor agents N. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE of FedEx Express, and we are not responsible for any of their acts or omissions. DENIAL OF YOUR CLAIM. Claims Collect on Delivery (C.O.D.) Service A. We must receive notice of a claim due to failure to properly collect or deliver A. We offer a collect-on-delivery service consisting of transportation of packages, a C.O.D. payment within 21 calendar days after delivery of the shipment. We must collection of a payment instrument issued by or on behalf of the recipient and delivery receive notice of a claim due to damage (visible or concealed), delay (including spoilage of a payment instrument to the shipper. The shipper is responsible for specifying on claims) or shortage within 60 calendar days after delivery of the shipment. (See the the C.O.D. airbill, or in the appropriate field of the FedEx electronic shipping system or Money-Back Guarantee Policy section for the time period to request a refund or credit third-party electronic shipping system, the amount (the C.O.D. amount) and the form of of transportation charges due to a service failure.) We must receive notice of all other payment to be collected. We do not offer a cash-on-delivery service. claims, including, but not limited to, claims for nondelivery or misdelivery, within nine B. If the shipper marks SECURED PAYMENT on the C.O.D. airbill, we will collect months after the package was tendered to FedEx Express for shipment. a cashier’s check, official check or money order. If the shipper marks UNSECURED B. Notice of claims for which you are seeking more than US$100 must be in writing. PAYMENT, we will collect a personal check, certified check, cashier’s check, official All claims must be made within the time limits set forth previously. check, money order or company check. CASH, TRAVELER’S CHECKS, “COM” CHECKS, C. Your notice of claim must include complete shipper and recipient information, as CREDIT CARDS AND COUNTER CHECKS WILL NOT BE ACCEPTED IN PAYMENT OF ANY well as the FedEx tracking number, date of shipment, number of pieces, and shipment C.O.D. AMOUNT. If no payment type is selected, an unsecured payment type will be weight. Failure to provide us with notice in the manner and within the time limits set collected at the time of delivery. forth in paragraphs (A) through (B) will result in denial of your claim, and we will have C. Performance of the C.O.D. service does not make us the agent of the shipper for any no liability or obligation to pay your claim. The filing of a lawsuit does not constitute purpose whatsoever, including, but not limited to, completion of the sale of the goods by compliance with these notice provisions. the shipper to the recipient. If the recipient cannot be located or fails or refuses to pay D. Written documentation supporting the amount of your claim must be delivered to us the C.O.D. amount via the requested instrument, the shipment will be returned to the within nine months after the package was tendered to FedEx Express for shipment. Such shipper, and no refund or credit of either the transportation charges or the C.O.D. charge documentation may include original purchase invoices, estimates or invoices for repair, will be given. expense statements, appraisals, final confirmation screen if online order with proof of D. Checks (including cashier’s, official, certified, business and personal checks) and payment, or other records. These documents must be verifiable to our satisfaction. money orders for the C.O.D. amount will be collected at the shipper’s sole risk, including, E. We are not obligated to act on any claim until all transportation charges have but not limited to, all risk of nonpayment, fraud and forgery. FedEx has no liability with been paid. The claim amount may not be deducted from these charges or from any respect to any such instrument. outstanding balance owed to us. E. The maximum C.O.D. amount is US$50,000 per shipment. THE C.O.D. AMOUNT F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED WITH, DECLARED VALUE. as well as the right to retrieve the damaged package for inspection at a FedEx facility. (See the Declared Value and Limits of Liability section.) The terms and conditions applicable to the original shipment (including any declared F. The original transportation of packages, collection of the payment instrument and value) will govern the disposition of all claims in connection with the shipment, including delivery of the payment instrument are considered a single shipment. The terms and any claim relative to the retrieval, inspection or return of the package. When a package conditions in the Declared Value and Limits of Liability section are applicable to all is picked up for inspection, a receipt for the damaged package will be provided if C.O.D. shipments. If no value is declared, our maximum liability will be the lesser of the requested by the recipient. All of the original shipping cartons, packing and contents C.O.D. amount or US$100. With respect to the C.O.D. shipment sent by a FedEx Express must be made available for our inspection and retained until the claim is concluded. Freight service, if no value is declared, our maximum liability is the greater of US$100 FedEx reserves the right to request a self-inspection requiring proof of damage in the or US$1 per pound. form of photographs of the carton, inner packaging and damaged contents. If requested, G. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, this documentation must be delivered to us within nine months after the package was failure to collect the C.O.D. amount, failure to collect the specified form of payment, tendered to FedEx Express for shipment. collection of an instrument in the wrong amount, or failure or delay in delivering the G. Except in the case of concealed damage, receipt of the shipment by the recipient payment instrument is limited to the declared value, subject in every event to the without written notice of damage on the airbill is prima facie evidence that the shipment maximum declared-value limits and other limitations referenced above and in the was delivered in good condition. Declared Value and Limits of Liability section. H. We do not accept claims from customers whose packages were tendered to FedEx H. If the shipper sends more than one package on a single C.O.D. airbill, the total through a package consolidator. (See the Package Consolidators [Including FedEx declared value for all of the packages must be written in the appropriate airbill section. Authorized ShipCenters] section.) Our maximum liability will be limited to the total value declared subject in every event I. Shipment-status information is not intended or permitted to be used as the basis to to the maximum declared-value limits and other limitations referenced above and in file a claim. the Declared Value and Limits of Liability section. J. Only one claim can be filed in connection with a shipment. Acceptance of payment I. The payment instrument will be forwarded to the shipper via FedEx Standard of a claim shall extinguish any right to recover in connection with that shipment. Overnight where available, and otherwise via FedEx 2Day, and will be directed to the K. In the event that a sender requests FedEx to bill the recipient or a third party for a shipper’s address for the account number on which the C.O.D. shipment was shipped. shipment, and the payer agreed to waive or otherwise limit its right to submit claims, the Return C.O.D. service from Hawaii may be delayed one day due to transit time. payer’s waiver or other limitation will be imputed to the sender. J. Our money-back guarantee policy applies to transportation charges as well as to the L. When we resolve a claim by paying full value for a shipment, we reserve the right to

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(Collect on Delivery [C.O.D.] Service, cont.) additional charge for C.O.D. service and is the exclusive remedy for refund or credit of a. FedEx UN 3373 Pak overwrap (all inner packaging must meet UN 3373 regula- these charges in the event of a service failure. See the Money-Back Guarantee Policy tory requirements; see the Packaging UN 3373 Shipments guide at fedex.com/ section for complete conditions and limitations. When the money-back guarantee is packaging). suspended or revoked, there is no remedy. b. FedEx Medium Clinical Box or FedEx Large Clinical Box (with required inner K. If 20 percent or more of a sender’s C.O.D. shipments are refused, or a sender packaging and markings on the box, and use as allowed by regulatory require- requests changes to the C.O.D. amount for 10 percent or more of its C.O.D. shipments, ments), or the following FedEx Temp-Assure cold shipping boxes: Small Cold FedEx has the option to revoke any discounts applicable to the sender’s account without Box Standard Duration, Medium Cold Box Standard Duration, Medium Cold notice (including discounts for non-C.O.D. shipments) and to impose a special handling Box Extended Duration, Large Cold Box Standard Duration and Large Cold Box fee of US$30 per shipment. Extended Duration. L. C.O.D. transportation charges must be charged to the sender’s FedEx account number. Blood, urine and other specimens not containing infectious substances can be M. C.O.D. is not available for shipments rated with FedEx One Rate pricing. shipped in the FedEx Clinical Pak overwrap with required inner packaging and markings, and use as allowed by the regulatory requirements (see the Clinical Credit Terms Packaging Guide at fedex.com/packaging). A. We do not provide individual consumer credit privileges. The shipper assumes sole responsibility for compliance with all applicable B. As a condition of extending credit privileges, FedEx reserves the right to require governmental regulations. For more information on FedEx guidelines, go to business customers to provide current financial information, agree to bank draft fedex.com/packaging and read our brochures on packaging clinical samples and arrangements for payment on account, provide a security deposit or provide a bank Biological Substance, Category B (UN 3373) specimens. letter of credit. D. Shipments containing dangerous goods are not eligible for FedEx Express return C. When credit privileges are extended, FedEx reserves the right to establish and options, except dry ice, which may be shipped using the FedEx Print Return Label and the enforce a credit limit on your account. At our sole discretion, we may review and amend FedEx Email Return Label. FedEx Express dangerous goods surcharges are not assessed a credit limit on your account. on certain types of dangerous goods, and these may be shipped via FedEx Stamps. See D. The invoice date begins the credit term cycle, and payment is due within 15 days the Dangerous Goods section at fedex.com for a list of dangerous goods that are not from the invoice date. Failure to keep your FedEx account current will result in your assessed a surcharge. account being placed on cash-only status. This status may impair your ability to use our E. FedEx Express does not accept dangerous goods shipments prepared exclusively services, delay your shipments, and may result in the loss of any applicable discounts. for ground shipment. E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, F. FedEx is not required to add dry ice to packages in its system, nor to provide THE PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE re-icing services. PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY G. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval IN SUCH CIRCUMSTANCES. to ship. This applies to IATA Section IA and Section IB lithium batteries. For details, F. The shipper, and any other party who is liable for payment, is responsible for all go to fedex.com and enter keyword “lithium batteries.” FedEx Express does not accept reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for UN 3090 and UN 3480 lithium batteries tendered as IATA Section II shipments; they services rendered by us. Such costs include, but are not limited to, attorneys’ fees, must be tendered as fully regulated IATA Section IA or IB. In addition, FedEx Express collection agency fees, interest and court costs. does not accept waste batteries or batteries being shipped for recycling or disposal, G. Credit privileges will not be restored until you have paid all past-due balances in full including damaged or defective batteries (see IATA variation FX–04). and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect H. FedEx may require shippers to hire a trained pack-and-ship vendor to resolve a such balances. FedEx may require you to secure the account with a form of payment as problem with an undeliverable dangerous goods shipment. If the recipient refuses a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if a package containing dangerous goods, or the package leaks or is damaged, it will all costs, fees and expenses are paid. be returned to the shipper, if possible. If the shipper refuses to accept the returned H. Customers requesting removal from cash-only status must contact the Recovery shipment, or it cannot be returned because of leakage or damage due to faulty Collections department at 1.800.506.7580. packaging, the shipper is responsible for and agrees to reimburse and otherwise I. At our sole discretion, we may apply payments made on your account to any unpaid indemnify FedEx for all costs, fees and expenses it incurs in connection with the cleanup invoice issued on your account. and disposal of the package. The shipper agrees to indemnify FedEx for any and all J. Requests for research or refunds of payment must be received within 60 days from costs, fees and expenses FedEx incurs as a result of the shipper’s failure to comply with the date of payment. FedEx Dangerous Goods shipping requirements. I. We have the right to refuse any package with an odor or any package that is wet Dangerous Goods or leaking. If a dangerous goods shipment damages or contaminates any property, the A. All packages containing dangerous goods must comply with the International Civil shipper is solely responsible for and will reimburse and indemnify FedEx for any and Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous all costs, fees, and expenses it incurs in connection with the cleanup of such damage Goods by Air, the International Air Transport Association (IATA) Dangerous Goods or contamination. Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers J. Not all FedEx locations accept dangerous goods, and we reserve the right to refuse of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with dangerous goods at any location where they cannot be accepted in accordance with all FedEx Express variations listed in the current edition of the IATA Dangerous Goods applicable law. Dangerous goods shipments, including dry ice, are not allowed at FedEx Regulations. The shipper is responsible for complying with all packing requirements and Drop Box locations, FedEx Office Print and Ship Center locations, FedEx Authorized appropriate marking and labeling of the package, documentation, as well as compliance ShipCenter locations, FedEx OnSite locations, or FedEx ShipSite locations, except as with applicable local, state, and federal laws, regulations, ordinances and rules. The noted below: shipper is also responsible for ensuring the recipient complies with all applicable local, 1. Biological Substance, Category B (UN 3373) shipments can be placed in FedEx state and federal laws, regulations, ordinances and rules for applicable hazard classes. Drop Boxes in the U.S. and Puerto Rico. If FedEx Drop Boxes are not available at B. Shippers must comply with all applicable local, state and federal laws governing FedEx Office Print and Ship Center locations, UN 3373 shipments can be handed packing, marking and labeling of shipments of blood and blood products, human and over the counter for acceptance. Contact your local FedEx Office Print and Ship animal specimens, and pathogens or infectious materials. Center location for service questions. C. FedEx packaging may not be used to ship dangerous goods (including dry ice), with 2. FedEx Express shipments containing permitted IATA Section II lithium batteries the following exceptions: are allowed at FedEx Office Print and Ship Center locations and may be placed in 1. Permitted IATA Section II lithium batteries, which may be shipped in FedEx boxes FedEx Drop Boxes. and tubes; and 2. Biological Substance, Category B (UN 3373) shipments may be shipped in the K. The shipper must provide all required information and complete all boxes pertaining following FedEx packaging: to dangerous goods on the FedEx airbill. Shippers utilizing electronic systems to ship

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FedEx Express Terms and Conditions U.S. Shipments

(Dangerous Goods, cont.) dangerous goods must select, as appropriate to the electronic system, the special or US$1 per pound per shipment, an additional amount will be charged for each US$100 services, handling or flag to indicate that their shipment contains dangerous goods. (or fraction thereof) of additional declared value. See Rates in the FedEx Service Guide L. Note: We are required by law to report improperly declared or undeclared for details. shipments of dangerous goods to the U.S. Department of Transportation (DOT). The D. Except as limited below, the maximum declared value per package in any FedEx First shipper may be subject to fines and penalties under applicable law. The DOT/Federal Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx Aviation Administration (FAA) requires every shipper to have job-specific dangerous 2Day or FedEx Express Saver shipment is US$50,000. The maximum declared value per goods training prior to tendering a dangerous goods shipment to FedEx or another air shipment for FedEx SameDay is US$2,000. carrier. When individuals tender a shipment containing dangerous goods it must be E. Except as limited below, the maximum declared value per each freight handling unit properly classified, packaged, marked, labeled and identified as dangerous goods, and in any FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight or FedEx include the correct dangerous goods documentation. 3Day Freight shipment is US$50,000. M. Dangerous goods may not be rerouted to an address other than the original F. Shipments (packages or freight) containing all or part of the following items are intended-recipient’s address provided by the shipper, unless dry ice is the only type limited to a maximum declared value of US$1,000: of dangerous goods contained in the shipment. (Note: All dangerous goods shipments 1. Artwork, including any work created or developed by the application of skill, may be made available as hold for pickup at permissible locations or be returned to taste or creative talent for sale, display or collection. This includes, but is not the sender.) limited to, items (and their parts) such as paintings, drawings, vases, tapestries, N. We are required to maintain proper segregation of incompatible dangerous goods limited-edition prints, fine art, statuary, sculpture and collector’s items. on all vehicles and aircraft. This necessity may cause the shipment to move on the next 2. Film, photographic images (including photographic negatives), photographic available truck route or flight on which proper segregation can be maintained. chromes and photographic slides. O. Accessible dangerous goods can be shipped via FedEx First Overnight Freight and 3. Any commodity that by its inherent nature is particularly susceptible to damage FedEx 1Day Freight to and from primary service areas only. Inaccessible dangerous goods or the market value of which is particularly variable or difficult to ascertain. can be shipped via FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight 4. Antiques, or any commodity that exhibits the style or fashion of a past era and and FedEx 3Day Freight to and from primary and extended service areas. whose history, age or rarity contributes to its value. These items include, but are P. For more information, see Shipping Dangerous Goods via FedEx Express at not limited to, furniture, tableware and glassware. fedex.com/dangerousgoods. If you have questions regarding shipments of dangerous 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, goods, you may call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” to china, crystal, glass, framed glass, and any other commodity with similarly connect to our Dangerous Goods/Hazardous Materials Hotline for assistance (outside fragile qualities. the U.S. call 1.901.375.6806). 6. Plasma screens. 7. Jewelry, including, but not limited to, costume jewelry, watches and their parts, Data Privacy mount gems or stones (precious or semiprecious), industrial diamonds, and FedEx will comply with all applicable data privacy laws, regulations and rules in relation jewelry made of precious metal. to the processing of personal data. FedEx may, at its sole discretion, process personal 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. data for the performance of the services and for those business purposes set forth in 9. Precious metals, including, but not limited to, gold and silver bullion or dust, the FedEx Privacy Notice at fedex.com. FedEx does not sell any personal information to precipitates, or platinum (except as an integral part of electronic machinery). another business or third party. 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food In relation to any personal data provided by you concerning yourself, your employees stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money or agents, a recipient, or any third party in connection with a shipment or otherwise, you orders, gift cards and gift certificates, prepaid calling cards (excluding those that represent that you have complied with applicable data privacy laws, including obtaining require a code for activation), bond coupons, and bearer bonds. the necessary legal basis for the provision of such data to FedEx and the processing by 11. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. FedEx of this data as described in the FedEx Service Guide and providing the relevant 12. Guitars and other musical instruments that are more than 20 years old, and individual with all information in connection with the collection, transfer and processing customized or personalized musical instruments. of such data including the information contained in the FedEx Privacy Notice at fedex.com. 13. Scale models (including, but not limited to, architectural models and dollhouses) FedEx will not be liable for costs, claims, damages and expenses suffered or incurred by and prototypes. FedEx in connection with the shipper’s failure to comply with the Data Privacy section in G. The maximum declared value for the contents of any FedEx Envelope or FedEx Pak these terms and conditions. You agree to indemnify FedEx in respect of all costs, claims, is US$500. Goods with a value (actual or declared) exceeding US$500 should not be damages and expenses suffered or incurred by FedEx in connection with your failure to shipped in a FedEx Envelope or FedEx Pak. (This limitation does not apply to items comply with this section. shipped in the FedEx Clinical Pak or FedEx UN 3373 Pak.) H. When the shipper sends more than one package on an airbill, the total declared Declared Value and Limits of Liability value for all the packages moving on the airbill must be written in the appropriate (Not Insurance Coverage) section of the airbill. Our liability will be limited to the total declared value (not to A. The declared value of any package represents our maximum liability in connection exceed the per-package limit of US$500 or US$50,000 or the per-shipment limit of with a shipment of that package, including, but not limited to, any loss, damage, US$2,000, as described in this section). The declared value for each package will be delay, misdelivery, nondelivery, misinformation, any failure to provide information, or determined by dividing the total declared value by the number of packages on the airbill misdelivery of information relating to the shipment. It is the shipper’s responsibility to unless you provide verifiable evidence supporting a different allocation. prove actual damages. Exposure to and risk of any loss in excess of the declared value I. If a multiple-piece shipment is tendered to FedEx skidded, stackable, forkliftable, is assumed by the shipper. You may transfer this risk to an insurance carrier of your banded and/or shrinkwrapped as a single freight handling unit, the maximum declared choice through the purchase of an insurance policy. Contact an insurance agent or value for that single freight handling unit is US$50,000 and not US$50,000 per package broker if you desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE contained within that multiple-piece shipment. OF ANY KIND. J. The maximum declared value we offer for shipments tendered to FedEx using FedEx B. With respect to U.S. express package services, unless a higher value is declared Stamps purchased from anyone other than FedEx is US$100. and paid for, our liability for each package is limited to US$100. For each package K. The maximum declared value for FedEx Print Return Label and FedEx Email Return exceeding US$100 in declared value, an additional amount will be charged for each Label shipments is US$1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx US$100 in value or fraction thereof. See Rates in the FedEx Service Guide for details. Standard Overnight, FedEx 2Day A.M. and FedEx 2Day, and US$50,000 for FedEx 2Day C. With respect to FedEx Express Freight services, unless a higher value is declared Freight and FedEx 3Day Freight. The maximum declared value for FedEx ExpressTag and paid for, our liability for each freight handling unit is limited to US$100 or US$1 per shipments is US$50,000. We are not liable for any damage to a shipment or any claim pound, whichever is greater. When the declared value exceeds the greater of US$100 arising out of the use of a return option unless the shipment was lost during delivery or there was visible damage noted by the FedEx courier at the time of delivery. We are not

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FedEx Express Terms and Conditions U.S. Shipments

(Declared Value and Limits of Liability [Not Insurance Coverage], cont.) liable for any concealed damage to items returned using FedEx Print Return Label, FedEx Extra-Large Packages Email Return Label, FedEx ExpressTag or FedEx Stamps. Receipt of the shipment by the Pieces weighing less than 151 lbs. that exceed 165 inches in length and girth recipient without notice of damage on delivery is prima facie evidence that the shipment combined (“extra-large” packages) may be accepted as FedEx Express Freight U.S. was delivered in good condition. Our liability for any loss or damage will not exceed shipments. These pieces do not have to be palletized (skidded), stackable or forkliftable. the actual amount of the damage or the declared-value amount, whichever is lower. Dimensional-weight pricing is applicable on a per-freight-handling-unit basis for All other terms and conditions related to FedEx Express claims regulations apply for extra-large packages. The chargeable weight is the greater of the actual weight or shipments sent via a FedEx return option. dimensional weight for extra-large packages and is applied on a per-freight-handling-unit L. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED basis. Each freight handling unit is also subject to a minimum billable weight of 151 lbs. IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE regardless of its actual weight. OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED The length and girth of a package is length plus (2 times the height) plus (2 times MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX the width). If the dimension includes a fraction, a fraction of one-half or greater will be SERVICE GUIDE AS TO SUCH SHIPMENT. rounded up to the next whole number; less than one-half will be rounded down to the M. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, next whole number. DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED A Firearms SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, A. FedEx Express will transport and deliver firearms, antique firearms and replica WHICHEVER IS LESS. firearms, all as defined by the United States Gun Control Act of 1968, as well as N. The shipper is responsible for accurately completing the airbill or other shipping muzzleloaders and black powder firearms (collectively “firearms”), between areas documents, including completion of the declared-value section. We cannot honor served in the U.S., but only between: requests to change the declared-value information on the airbill. 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; O. See the Liabilities Not Assumed section for other limitations and exclusions on law enforcement agencies of the U.S. or any department or agency thereof; and our liability. law enforcement agencies of any state or any department, agency or political P. Additional restrictions may apply to a shipment if sent pursuant to an airline subdivisions thereof; or interline agreement. 2. Where not prohibited by local, state and federal law, from individuals to licensed Q. In the event that FedEx Office procures, accepts tender of, performs, or otherwise importers, licensed manufacturers or licensed dealers (and return of same). undertakes the transportation, delivery or release of a package by FedEx Express, B. If your shipment contains firearms, select the Direct Signature Required or Adult whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, Signature Required Delivery Signature Option, depending on the requirements of your limitation and liberty of whatsoever nature contained in these terms and conditions or shipment. See the Delivery Signature Options section for details. Firearms shipments otherwise available to FedEx Express as if such provision were expressly for its benefit. are not eligible for signature release or indirect delivery. C. Firearms must be shipped via FedEx Priority Overnight service. FedEx Express cannot Delivery Signature Options ship or deliver firearms C.O.D. Firearms shipments cannot be placed in a FedEx Drop Box. FedEx offers Delivery Signature Options for shippers. Not available for all shipments or Firearms shipments are not eligible to be held at Hold at Location facilities. to all destinations. D. Upon presenting the package for shipment, the person tendering the shipment to A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: FedEx Express is required to notify FedEx Express that the package contains a firearm. 1. From someone at the delivery address; or The outside of the package must not be marked, labeled or otherwise identify that the 2. From a neighbor, building manager or other person at a neighboring address; or package contains a firearm. 3. The recipient can sign a FedEx door tag or utilize FedEx Delivery Manager to E. The shipper and recipient must be of legal age as identified by applicable law. authorize release of the package without anyone present. F. The shipper and recipient are required to comply with all applicable government If delivery cannot be completed in these ways, FedEx may reattempt delivery. regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, B. Direct Signature Required. FedEx will obtain a signature from someone at the Tobacco, Firearms and Explosives can provide assistance. delivery address. If no one is at the address, FedEx may reattempt delivery. G. FedEx Express will transport ammunition when packed and labeled in compliance C. Adult Signature Required. FedEx will obtain a signature from someone at least with local, state and federal law, and the Dangerous Goods section of this Service 21 years old (government-issued photo identification required) at the delivery address. Guide. Ammunition is an explosive and must be shipped separately as dangerous goods. If there is no eligible recipient at the delivery address, FedEx may reattempt delivery. You agree not to ship loaded firearms or firearms with ammunition in the same package. D. Shipments to residential addresses may be released without obtaining a signature. If you require a signature for a residential shipment, select one of the Delivery Fuel and Other Surcharges Signature Options. We reserve the right to assess fuel and other surcharges on shipments without notice. E. Indirect Signature Required is not available for shipments to nonresidential addresses. The duration and amount of any surcharge will be determined at our sole discretion. F. Choosing a delivery signature option overrides a signature release. (See the By tendering your shipment to FedEx, you agree to pay the surcharges, as determined Signature Release section.) by FedEx. The fuel surcharge rate, if applicable, is available on fedex.com. G. FedEx will assess the delivery signature charge if the shipper requests the Delivery Signature Option, even if a signature is not obtained, the option requested is not Inspection of Shipments and Identification Requirement available or FedEx is unable to provide a copy of the signature obtained at delivery. We may, at our sole discretion, open and inspect any shipment without notice. We may, H. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and at our sole discretion, require the shipper to provide their government-issued photo Rerouting sections. identification prior to tendering a package to FedEx. Dimensional Weight (Volumetric Weight) Liabilities Not Assumed Transportation charges may be assessed based on dimensional weight, which is a FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE volumetric standard. Dimensional-weight pricing is applicable on a per-package or DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX EXPRESS KNEW OR per-shipment basis to all shipments in customer packaging. FedEx packaging may also SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. be subject to dimensional-weight pricing. If the dimensional weight exceeds the actual In no event shall FedEx Express, including, without limitation, agents, contractors, weight, charges based on the dimensional weight will be assessed. Customers who fail employees and affiliates, be liable for any special, incidental or consequential damages, to apply the dimensional-weight calculation to a package may be assessed dimensional- including, without limitation, loss of profits or income, whether or not FedEx Express had weight charges from FedEx. See the Dimensional Weight description in the Fees and knowledge that such damages might be incurred. Other Shipping Information section of the FedEx Service Guide for additional details. We will not be liable for, nor will any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from:

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(Liabilities Not Assumed, cont.)

A. The act, default or omission of any person or entity, other than FedEx, including 4. FedEx small electronic device packaging, for shipments of cell phones, handheld those of any local, state or federal government agencies. computers, MP3 players and similar items. B. The nature of the shipment, including any defect, characteristic or inherent vice of 5. FedEx tablet packaging, for shipments of tablet computers. the shipment. W. Any shipment containing a prohibited item. (See the Prohibited Items section.) C. Your violation of any of the terms and conditions contained in the FedEx Express X. Our provision of packaging, advice, assistance or guidance on the appropriate Terms and Conditions, as amended or supplemented, or on an airbill, including, but not packaging of shipments unless such advice, assistance or guidance has been approved limited to, the improper or insufficient packing, securing, marking and addressing of in writing by FedEx Packaging Design and Development and the writing expressly shipments, or use of an account number not in good credit standing, or failure to give accepts liability in the event of a damaged shipment. notices in the manner and time prescribed. Y. Failing to meet our delivery commitment for any shipments with an incomplete or D. Perils of the air, public enemies, criminal acts of any person(s) or entities, incorrect address. (See the Undeliverable Shipments section.) including, but not limited to, acts of terrorism, public authorities acting with actual or Z. Failing to deliver or not attempting to deliver a package within the delivery apparent authority, authority of law, local disputes, civil commotion, hazards incident commitment time, if the shipper or recipient requested a later delivery or informed to a state of war, local or national weather conditions, national or local disruptions FedEx that the recipient location is closed during the originally scheduled delivery time. in air or ground transportation networks (as determined solely by us), strikes or AA. The failure to properly designate a delivery address as a Residential Delivery or anticipated strikes (of any entity, including, but not limited to, other carriers, vendors Commercial Delivery, including delivery addresses that were processed through any or suppliers), labor disruptions or shortages caused by pandemic conditions or other address verification function or program. public health event or circumstances, natural disasters (earthquakes, floods and BB. Failing to obtain the signature option requested for shipments using FedEx Delivery hurricanes are examples of natural disasters), conditions that present a danger to Signature Options. (See the Delivery Signature Options section.) our personnel, and disruption or failure of communication and information systems CC. Any package where FedEx records do not reflect that the package was tendered (including, but not limited to, our systems). to FedEx by the shipper. E. Our compliance or noncompliance with verbal or written delivery instructions from DD. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing the sender, recipient or persons claiming to represent the shipper or recipient, including system, internet shipping device or any other electronic shipping method used to ship requests made by the recipient for delivery options using FedEx Delivery Manager. a package, when the shipment is not tendered to FedEx. If you fail to do so and seek F. Our compliance or noncompliance with any request to intercept a shipment in transit, a refund, credit or invoice adjustment, you must comply with the notice provisions or to prevent delivery. in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any G. Damage or loss of articles packaged and sealed by the sender or by person(s) refund, credit or adjustment unless you comply with those notice provisions. acting at the sender’s direction, provided the seal is unbroken at the time of delivery, EE. Damages indicated by any shockwatch, tiltmeter or temperature instruments. the package retains its basic integrity, and the recipient accepts the shipment without FF. Shipments released without obtaining a signature at residential addresses. noting the damage on the delivery record. (See the Delivery Signature Options and Signature Releases sections.) H. Erasure of data from or the loss or irretrievability of data stored on magnetic GG. Shipments released without obtaining a signature at nonresidential addresses tapes, files or other storage media, or erasure or damage of photographic images or when release has been authorized by the shipper or recipient. (See the Delivery soundtracks from exposed film. Signature Options section.) I. The loss of any personal or financial information including, but not limited to, social HH. Loss or damage to alcohol shipments unless an approved packaging type is used security numbers, dates of birth, driver’s license numbers, credit card numbers and or FedEx Packaging Design and Development has preapproved your packaging prior to financial account information. shipment. See the Alcoholic Beverages section for further information. J. Our inability to provide a copy of the delivery record or a copy of the signature II. Dangerous-goods shipments that the shipper did not properly declare, including obtained at delivery. proper documentation, markings, labels and packaging. FedEx Express will not pay a K. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee markings), “fragile” labels or other special directions concerning packages. does not apply. L. Your failure to ship goods in packaging approved by us prior to shipment where such JJ. FedEx will not be liable for the failure to provide any services or service options prior approval is recommended or required. where our records do not reflect that the services or service options were selected by M. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser the shipper. tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for KK. Your use of FedEx customer automation systems or software versions that are specimens, and glass containers such as those used in laboratory test environments. no longer supported by FedEx, or your failure to update or upgrade FedEx customer N. Your use of an incomplete, inaccurate or invalid FedEx account number or your automation hardware or software as provided or directed by FedEx from time to time. failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. Limitations on Legal Actions O. Our failure to notify you of any delay, loss or damage in connection with your Any right you might have to damages, refunds, credits, recovery of reliance interests, shipment or any inaccuracy in such notice. disgorgement, restitution, injunctive relief, declaratory relief or any other legal or P. Performance of any services will not constitute FedEx as the shipper’s or anyone’s equitable relief whatsoever against us under any cause of action arising from the agent for any purpose. transportation of any package pursuant to the FedEx Service Guide shall be extinguished Q. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or unless you file an action within one year from the date of delivery of the shipment or other items when not enclosed in outer packaging, or other general shipping containers from the date on which the shipment should have been delivered. caused by adhesive labels, soiling or marking incidental to transportation. Any right that you might have to damages, refunds, credits, recovery of reliance R. The shipment of perishables, unless shipped in accordance with the Perishables interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal section of these terms and conditions. or equitable relief whatsoever against us under any cause of action arising from the S. The shipper’s failure to provide accurate delivery address information. transportation of any package pursuant to the FedEx Service Guide shall be extinguished T. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. unless you first comply with all applicable notice periods and requirements in these terms U. The shipment of any alcoholic beverages or firearms if you fail to comply with the and conditions including, but not limited to, the periods and requirements for providing applicable terms and conditions. notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and V. Damage to computers, or any components thereof, or any electronic equipment when we understand that timely and complete compliance with such notice periods and shipped in any packaging other than: requirements is a contractual condition precedent to your right to any relief whatsoever, 1. The manufacturer’s original packaging, which is undamaged and has retained a and you must plead compliance with those conditions precedent on the face of any good, rigid condition. complaint that you file against us. You and we agree that FedEx cannot be considered to 2. Packaging that is in accordance with the FedEx packaging guidelines available have breached any obligation to you unless or until we wrongfully deny a claim submitted online at fedex.com/packaging. to us pursuant to the notice periods and requirements contained in these terms and 3. FedEx laptop packaging, for shipments of laptop computers. conditions. Finally, you and we agree that you will comply with applicable notice periods

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(Limitations on Legal Actions, cont.) and requirements even if you believe that such compliance will not result in relief from us and was delivered within 90 minutes of the published delivery commitment time or if you lack knowledge regarding whether such compliance will result in relief from us. for the selected service and destination. You agree that you will not sue us as a class plaintiff or class representative, join as 5. The shipment was scheduled for delivery during the seven calendar days before a class member, or participate as an adverse party in any way in a class-action lawsuit Christmas Day via any FedEx Express U.S. or FedEx Express Freight U.S. service, against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an and was delivered by the end of the day on the published delivery commitment individual plaintiff. date for the selected service and destination. To the extent that any court finds that state rather than federal law applies to any 6. The shipment was rerouted from the delivery address to a Hold at Location address. provision of this contract, the controlling law is the substantive law of the state in which 7. The shipment was undeliverable or returned. you tendered your shipment to us. 8. The shipment contained dangerous goods or dry ice. The performance of any services does not make us an agent of the shipper or any third 9. The shipment was delayed due to an incorrect address or ZIP code or the party for any purpose. unavailability or refusal of an appropriate or eligible person to accept delivery or sign for the package. Money-Back Guarantee Policy 10. The shipment was delayed due to security or other regulatory delays, including We offer a money-back guarantee for our services. This guarantee can be suspended, permanent, regular, or daily security procedures at the recipient location. modified or revoked at our sole discretion without prior notice to you. D. Refund or Credit Requests. To qualify for a refund or credit due to a service A. Money-Back Guarantee. At our option, we will, upon request, either refund or failure, you must notify us of the service failure and request a refund or credit of your credit your transportation charges in the event of a service failure (which means delivery transportation charges in compliance with the conditions listed below. If you do not of your package 60 seconds or more after the published delivery commitment time for comply with these conditions, you are not entitled to receive a refund or credit and the selected service and destination, except as otherwise described in these terms cannot recover compensation for a service failure in any lawsuit. and conditions). This money-back guarantee is your exclusive remedy in the event of a 1. You may request a refund or credit of transportation charges due to a service service failure for the recovery of all or any portion of the FedEx charges for a shipment. failure in the following ways: If the money-back guarantee is suspended, there is no remedy or recovery of charges a. Use our internet application FedEx Billing Online at fedex.com if you are a for a service failure. There are no delivery commitments for shipments on which the registered user; or money-back guarantee is suspended. b. Submit your request through the invoice adjustment feature at fedex.com; or B. Limitations. The following limitations apply: c. Submit the request via our telephone invoice adjustment system at 1. Credits for transportation charges will be applied to the payer’s account only, and 1.800.GoFedEx 1.800.463.3339 (say “billing”). refunds will be made payable to the payer only. d. For FedEx SameDay or FedEx SameDay Freight requests, submit your request 2. At the sole discretion of FedEx, the money-back guarantee may not be honored via our telephone billing option at 1.800.399.5999. when the request is made by, or the information utilized to determine the status of Note: Requests for a refund of FedEx Delivery Manager delivery-option fees the package is determined by, a third party other than the payer of the charges. must be made by the recipient online at fedex.com/billingadjustment. See FedEx 3. Only one refund or credit is permitted per package. In the case of multiple-piece Delivery Manager Terms in the fedex.com Terms of Use. shipments, the money-back guarantee applies to each package in the shipment. If 2. Your notification of a service failure must include your FedEx account number, if a service failure occurs for any package within the shipment, a refund or any; the FedEx tracking number; and the date of the shipment. credit will be given only for the portion of the transportation charges applicable to 3. All requests for refund or credit of transportation charges must be received via that package. one of the approved channels within 15 calendar days of the invoice date or 4. The money-back guarantee for package services destined for areas outside our within 15 calendar days from the ship date if you are paying by credit card or primary service areas applies only to the portion of the transportation provided in advance by cash, check or money order. directly by us. The money-back guarantee for FedEx Express Freight services destined 4. A partial payment against an invoice is not considered a request for invoice for areas outside our primary service areas applies to the portion of the transportation adjustment or notice of a refund request. A notification of the reason for an provided directly by us and may also apply to the portion of the transportation unpaid charge with your payment is not considered a request for an invoice provided by the cartage agent (see the Cartage Agent section for details). adjustment or notice of a refund request if the reason relates to a service failure. 5. Shipments scheduled for delivery on a holiday will be delivered the next business day. Observance of local holidays (e.g., Mardi Gras, St. Patrick’s Day) Overweight Packages may cause delivery delays. In both circumstances, the delivery commitment for If a package weighing more than 150 lbs. is incorrectly marked on the airbill or entered application of the money-back guarantee policy will be extended for a period into any electronic shipping device as either FedEx First Overnight, FedEx Priority equal to the length of the holiday. Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day or FedEx Express 6. If a delivery later than the original delivery commitment time is requested by Saver, then we may audit and correct the service to an available FedEx Express Freight the shipper or recipient before the first delivery attempt is made, the delivery service. Terms and conditions of the applicable FedEx Express Freight service will apply. commitment time for application of the money-back guarantee policy will be If a package weighing more than 150 lbs. is inadvertently tendered for FedEx First adjusted to account for the requested delivery date and/or time. Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 7. If the shipper or recipient informed FedEx that the recipient location is closed on 2Day or FedEx Express Saver, an additional charge of US$2 per pound will be assessed a certain day or at a certain time, the delivery commitment time for application for each pound in excess of 150 lbs. If a package weighing more than 150 lbs. is of the money-back guarantee policy will be the next business day at the delivery inadvertently tendered for FedEx Priority Overnight or FedEx 2Day to or from Puerto commitment time for the service originally selected. Rico, an additional charge of US$2.25 per pound will be assessed for each pound in C. Exceptions. FedEx will not be obligated to refund or credit your transportation excess of 150 lbs. charges if: 1. We provide you with proof of timely delivery, consisting of the date and time of Package Consolidators (Including FedEx Authorized delivery and, if applicable, the name of the person who signed for the shipment, or ShipCenter Locations, and FedEx ShipSite Locations service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities Not Assumed section. at Office Depot and OfficeMax) 2. The service failure resulted, in whole or in part, from any of the circumstances Package Consolidators are responsible for complying with all applicable requirements in described under the Liabilities Not Assumed section. these terms and conditions. 3. The payer’s FedEx account number was not in good credit standing, or payment If you tender packages to a Package Consolidator instead of to us directly, the instructions were invalid, and delivery was delayed until payment arrangements following limitations apply: were secured. A. Package Consolidators are not agents of FedEx, and we are not responsible for any 4. The shipment was scheduled for delivery on the Wednesday immediately prior errors or omissions made by them. to Thanksgiving via any FedEx Express U.S. or FedEx Express Freight U.S. service, B. Package Consolidators may submit claims for refunds or credits for shipping charges

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(Package Consolidators [Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax], cont.) under the money-back guarantee policy. Neither the person or entity tendering the at fedex.com/packaging. Expanded polystyrene foam coolers containing blood, urine package to the Package Consolidator nor the recipient is eligible for refunds or credits and other non-infectious liquid clinical specimens must be shipped inside a sturdy under the money-back guarantee policy. outer packaging. C. In order for a Package Consolidator to receive packaging supplies from FedEx, the F. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be Package Consolidator must first enter into a Packaging and Pricing Agreement or a returned to the sender if possible. If the sender refuses to accept the returned shipment FedEx Authorized ShipCenter Agreement with FedEx. or it cannot be returned because of leakage, or damage due to faulty packaging, the D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, shipper is responsible for and will reimburse FedEx for all costs and fees of any type but they are not required to. Package Consolidators set their own rates for reselling connected with the legal disposal of the shipment, and all costs and fees of any type FedEx services. connected with cleanup of any spill or leakage. E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged G. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. or delayed shipments tendered to a Package Consolidator, as the Package Consolidator Packages containing wet ice must be prepared to prevent the leakage of any liquid, is the shipper of these packages. Package Consolidators are independently owned and regardless of package orientation. For additional wet-ice packaging requirements, refer operated businesses. to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. F. See the Package Consolidator representative for information regarding rates and H. FedEx reserves the right to request a shipper to submit a representative sampling of services and the terms and conditions of carriage. Inquiries or claims regarding shipments the packaging for inspection and testing. If the shipper fails to comply with our request tendered to a Package Consolidator must also be directed to the Package Consolidator. to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be G. As directed by FedEx, Package Consolidators must require a government-issued liable for any damages due to improper packaging. photo ID to validate the identity of their customer and must keep a record of the name I. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx’s and address on the ID of their customer for each package. packaging requirements due to your pattern or practice of insufficient packaging. Claims for damage or loss associated with an identified pattern or practice of insufficient Package Restrictions (Size and Weight) packaging will be denied. Any such claim filed related to your shipments will not be The maximum limits for FedEx Express U.S. packages are 150 lbs. and 119 inches paid, regardless of which party files the claim, unless the claimant can establish that in length and 165 inches in length and girth. Packages that weigh 150 lbs. or less the loss or damage did not result from a failure to use proper packaging. FedEx will and exceed 96 inches in length or 130 inches in length and girth will be considered continue to deny such claims until we determine that you have ceased the pattern or “oversize” packages. Oversize packages will be rated based on the greater of the practice of failing to adhere to the packaging requirements. Nothing in this paragraph package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum is intended to limit FedEx’s right to deny a claim where the shipment in dispute is found billable weight. In addition, an oversize charge will apply; see Rates in the FedEx to have improper packaging. Service Guide. J. Information on how to submit your packaging for testing or evaluation, and tips on Packages that exceed 119 inches in length and 165 inches in length and girth packaging specific commodities (including automotive and mechanical parts, computers may be refused or, if found in the express package network, may be considered for and perishables), are available at fedex.com/packaging. transportation at our sole discretion. These packages also will be rated based on the K. For FedEx Express Freight shipments, freight must be on a skid, pallet or other greater of the package’s actual rounded weight or dimensional weight, subject to a forkliftable base. Boxes should be stacked squarely on the skid without hanging over 90-lb. minimum billable weight, and an oversize charge will apply. the edge, and the weight should be distributed evenly on the skid to avoid excess weight The length and girth of a package is length plus (two times the height) plus (two being placed on materials inside the cartons. Use 70-gauge stretch wrap and pass a times the width). If the dimension includes a fraction, a fraction of one-half or greater minimum of two bands (tightly secured) through the skid voids and around all cartons. will be rounded up to the next whole number; less than one-half will be rounded down L. FedEx account holders may order supplies via fedex.com or by calling 1.800.GoFedEx to the next whole number. 1.800.463.3339 (say “order shipping supplies”). Packaging and Marking Perishables A. You must comply with all applicable local, state and federal laws, including those Shipments containing perishable articles must be packaged for a minimum transit governing packing, marking and labeling for all shipments. time of at least 12 hours greater than our delivery commitment time for the shipment. B. All packages must be prepared and packed by the shipper for safe transportation Perishables coming from Hawaii to the continental U.S. must be packaged for additional with ordinary care in handling in an express-transportation environment. Any transit time. Shipping perishable articles over a weekend or holiday is discouraged, and articles susceptible to damage as a result of conditions that may be encountered in packaging such shipments for longer transit times is required. We recommend that you transportation, such as changes in temperature or atmospheric pressure, must be ship perishable items via FedEx First Overnight, FedEx Priority Overnight, FedEx First adequately protected by proper packaging. Each shipment must be legibly and durably Overnight Freight or FedEx 1Day Freight, and have your proposed packaging evaluated by marked with the name, address and ZIP code of both the shipper and the recipient. FedEx Packaging Design and Development. Information on how to submit your packaging Packages cannot be wrapped in kraft paper. for evaluation is available at fedex.com/packaging. Your failure to use proper packaging C. You must use FedEx packaging or new corrugated boxes in good, rigid condition releases us from any liability for spoiled perishables that we would otherwise assume large enough to allow cushioning of contents on the top, bottom and sides. For guidelines (see the Liabilities Not Assumed section). on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges Pharmaceuticals and protrusions wrapped, and the address label must be secured using the tie-on tag or You are responsible for complying with all applicable local, state and federal laws, the tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, containing pharmaceuticals must not have labels, markings or other written notice that plastic cases, computer cartons or similar types of items whose outer finish might be a pharmaceutical is contained within. Select the Direct Signature Required Delivery damaged by adhesive labels, soiling, marking or other types of surface damage that Signature Option if you require FedEx to obtain a signature from someone at the delivery is normal with ordinary care in handling should be placed in a protective container for address, or the Adult Signature Required Delivery Signature Option if you require an shipment. Casters, wheels and rollers must be removed or packaged. adult signature for delivery. See the Delivery Signature Options section for details. D. FedEx Express Saver shipments cannot use the FedEx Small Box, FedEx Medium Box, FedEx Large Box, FedEx Extra Large Box or FedEx Tube, unless rated with FedEx Pickup and Delivery One Rate pricing. A. We do not offer a restricted-delivery service and may deliver to someone other than E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer the person or entity named as the recipient. We also may make an indirect delivery. container unless tested and approved for acceptance by FedEx Packaging Design Indirect delivery is a completed delivery to an address or location other than the address and Development. Information on how to submit your packaging for testing is available on the airbill and includes shipments delivered via Indirect Signature Required service.

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(Pickup and Delivery, cont.)

Packages cannot be delivered to P.O. boxes or P.O. box ZIP codes. Package addresses Life (Including Live Fish) and Animal Carcasses section. (This restriction does must include the complete street address and ZIP code of the recipient. not apply to properly packaged meat or poultry products intended for human B. If our first delivery attempt of a shipment to a non-residential address is unsuccessful, consumption.) we may make two additional attempts on the following two consecutive business days. d. Human corpses, human body parts, human embryos, or cremated or disinterred If a package still cannot be delivered, we may hold it for two additional business days human remains. and may research its status with the sender, recipient, or both, and receive further e. Shipments that require us to obtain a local, state or federal license for their instruction. After that time, we will return it to the sender as undeliverable. transportation. C. Shipments to hotels, hospitals, government offices or installations, university f. Shipments that may cause damage or delay to equipment, personnel or campuses, or other facilities that utilize a mailroom or other central receiving area will be other shipments. delivered to the central receiving area, unless otherwise authorized and approved by FedEx. g. Items resembling a bomb, hand grenade or other explosive device, except as D. Any person scheduling a pickup other than the sender must provide a FedEx account provided in the Dangerous Goods section. This includes, but is not limited to, number in good credit standing; otherwise, the pickup must be scheduled by the sender. inert products such as novelty items, training aids and works of art. We require a minimum of two hours from the time the shipment(s) will be ready to h. Bump fire stocks and other rapid-fire trigger activators. make the pickup. (Contact FedEx Customer Service for the specific lead times required.) i. Ghost guns and other firearms not containing a serial number. Repeated pickup attempts without packages being ready may result in the cancellation j. Any firearm or other weapon manufactured using a 3-D printing machine. of pickup privileges. k. 3-D printing machines designed, or that function exclusively, to manufacture firearms. E. Proof of pickup is available upon request. You must provide the pickup number l. L ottery tickets and gambling devices where prohibited by law. or FedEx tracking number (also known as the airbill number). We will not provide proof m. Hazardous waste. This includes, but is not limited to, used hypodermic needles of pickup unless you provide this information. or syringes transported for sterilization, recycling, disposal or for any other F. At our sole discretion, we may refuse to pick up or deliver a shipment (package or purpose, or other medical waste. freight), or use alternative pickup or delivery arrangements, to maintain the safety of our n. Packages that are wet, leaking or emit an odor of any kind. employees and in cases in which we believe that our services may be used in violation o. Live insects. of local, state or federal laws. p. Shipments or commodities that are prohibited by applicable local, state or G. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. federal law. H. Pickup and delivery may not be available in all areas. q. Counterfeit goods, including, but not limited to, goods under a trademark that I. A return pickup surcharge applies for FedEx Print Return Label, FedEx Email Return is identical to or substantially indistinguishable from a registered trademark, Label and FedEx Express Billable Stamp shipments. without the approval or oversight of the registered trademark owner (also J. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, commonly referred to as “fake goods” or “knock-offs”). contact the recipient to obtain delivery instructions, or to notify them that a delivery is r. Tobacco and tobacco products, including but not limited to cigarettes, cigars, scheduled, that a delivery has been completed or that a shipment is available for pickup loose tobacco, smokeless tobacco, hookah or shisha. at a Hold at Location facility. FedEx may also accept requests for delivery options from a s. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana recipient using FedEx Delivery Manager. intended for recreational or medicinal use and marijuana-derived cannabidiol K. At its discretion, FedEx may not deliver or attempt delivery within the delivery (“CBD”); any product with a delta-9-tetrahydrocannabinol (“THC”) concentration commitment time of the service requested, if the shipper or recipient requested a later of more than 0.3 percent on a dry weight basis, except as set out in 21 CFR delivery or informed FedEx that the recipient is closed during the delivery commitment 1308.35; and synthetic cannabinoids. time. In this situation, charges will be assessed based on the service initially selected t. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp by the shipper. The shipper or payer is responsible for communicating with the recipient stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR regarding requested later delivery times and is responsible for knowing the days and 1308.35. times that the recipient location can accept FedEx deliveries. u. Any substance that has not been approved for a medical use by the U.S. Food L. If a shipper tenders packages that substantially exceed the number, type, size and/ and Drug Administration and also has been listed as a Drug or Chemical of or weight of packages tendered on average for the location by the shipper throughout Concern by the U.S. Drug Enforcement Administration, including, but not limited the year, FedEx may accept such packages but, at its sole discretion, suspend the FedEx to, kratom and Salvia divinorum. Money-Back Guarantee, if applicable, or adjust commitment times. v. Waste or garbage for disposal. M. We reserve the right to assess a Residential Delivery surcharge on any shipment w. These additional items are prohibited by FedEx SameDay and FedEx SameDay delivered to a home or private residence, including locations where a business is Freight: operated from a home, or on any shipment in which the shipper has designated the – Alcoholic beverages. delivery address as a residence, including shipments where the delivery location has – Dangerous goods, including Common Fireworks (Division 1.4 explosives). The been designated as Residential Delivery in error. following dangerous goods are accepted for shipment: dry ice and Biological Substance, Category B (UN 3373). Plants and Plant Materials – Firearms. You must ship plants and plant materials, including seedlings, plant plugs and cut – Live animals, regardless of any approval as provided in the Animals, flowers, in accordance with applicable local, state and federal laws. Packages containing Ornamental Marine Life (Including Live Fish) and Animal Carcasses section. these items may be inspected by government agencies, which may result in a delay in Edible seafood is accepted; see (b) above. delivery or seizure by government inspectors. FedEx Express is not liable or responsible – Plants and plant materials. for damage, refunds or credits resulting from such delays or seizures. (See the Liabilities Notwithstanding any other provision of the FedEx Service Guide, we are not liable for Not Assumed and Money-Back Guarantee Policy sections.) See guidelines on packaging delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to specific commodities at fedex.com/packaging. indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any Prohibited Items prohibited item for shipment. You are prohibited from tendering the following items for shipment, and you agree not to do so: Proof of Delivery a. Cash and currency. A. We will, when available, provide proof-of-delivery information for packages delivered b. Live animals, except as provided in the Animals, Ornamental Marine Life (Including within our primary service areas when requested by the sender, recipient or third-party Live Fish) and Animal Carcasses section. (Edible seafood, such as live lobsters, payer within 18 months of the shipping date. We assume no liability for our inability crabs or other types of fish and shellfish for human consumption, is acceptable, to provide a record of the proof of delivery. We assume no liability for our inability to provided the shipper is in compliance with all local, state and federal laws.) provide documentation of the proof-of-delivery phone call for FedEx SameDay service. c. Animal carcasses, except as provided in the Animals, Ornamental Marine B. When available, we may also provide an image of the signature proof of delivery

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FedEx Express Terms and Conditions U.S. Shipments

(Proof of Delivery, cont.) online at fedex.com. We will, when available and when requested by the sender, recipient Routing and Rerouting or third-party payer, provide an image of the recipient’s signature along with other delivery FedEx may accept a request to reroute a shipment subject to the following conditions: information that is available in electronic form. The signature proof of delivery is available 1. A special handling charge will be billed to the account number specified on online at fedex.com or via FedEx Ship Manager software or electronic data interchange the FedEx airbill for each rerouted package, and it will appear as an address (EDI). If requested, we will send to the shipper, recipient or third party a copy of the correction on the invoice. This charge will not be applied when a package is signature proof of delivery via fax, or via FedEx Standard Overnight Envelope for a special changed to Hold at Location and the FedEx location is in the same city as the handling fee (see Rates in the FedEx Service Guide for details). city on the airbill. Otherwise, the special handling charges will apply. See Rates C. For FedEx SameDay service, we will, if requested, phone the shipper to provide the in the FedEx Service Guide for details. time of delivery and name of the person who received the delivery. Two attempts are made to contact the shipper within two hours of delivery. If unsuccessful, FedEx has no 2. To reroute a shipment, the sender must call 1.800.GoFedEx 1.800.463.3339 and further obligation to the customer with respect to proof of performance. provide us with a FedEx account number, the FedEx tracking number, the new destination and a valid contact telephone number for the recipient. A reroute to Rate Quotations Hold at Location can also be requested through fedex.com. Rates and service quotations provided to you by FedEx, including but not limited to, 3. We may not honor a reroute request from the recipient other than to Hold at rates and service quotations provided by our employees, agents, interactive voice Location within the original destination city. response systems and customer automation platforms are estimates and will be based 4. Our money-back guarantee policy does not apply to shipments that are rerouted. upon information provided by you, but final rates and service charges may vary from We have no liability or any remedy for service failure for these shipments. the quotes based upon the characteristics of the shipment actually tendered to us and 5. Only one reroute will be allowed per package. the application of these terms and conditions. Any conflict or inconsistency between 6. We may require photo identification of the person authorized to pick up the package. the FedEx Service Guide and other written or oral statements or quotes (except those 7. FedEx may not reroute shipments when Adult Signature Required has been found in a FedEx Sales or FedEx Express Customer Automation agreement) concerning selected or applied as a delivery signature option. the rates, features of service, and terms and conditions applicable to FedEx Express 8. Dangerous goods may not be rerouted to an address other than the original service will be controlled by the FedEx Service Guide, as modified, amended, changed intended-recipient’s address provided by the shipper, unless dry ice is the only or supplemented. We are not liable for, nor will any adjustment, refund or credit of any type of dangerous goods contained in the shipment. (Note: All dangerous goods kind be made, as a result of any discrepancy in any rate or service quotation made prior shipments may be made available as hold for pickup at permissible locations or to tender of the shipment and the rates, and other charges that we invoice to you. Rates be returned to the sender.) quoted will vary depending on whether (1) the shipper is a FedEx account holder and 9. Any requested change to an address that is not a reroute or an address (2) the shipper has discounts applied to his or her account. correction is a new shipment, and new shipping charges will apply. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx We will determine the routing of all shipments, including the mode of transportation account, do not have discounts applied to their account and if they charge their used, and may use air transportation, ground transportation or any combination thereof shipping to their account. in providing our services. We reserve the right to divert any shipment (including use of • Shippers will be quoted Account-Specific Rates if they have a valid FedEx other carriers) in order to facilitate its delivery. account, have discounts applied to their account and if they charge their shipping Note: This section does not apply to requests made by the recipient using FedEx to their account. Delivery Manager to request delivery to another address. See FedEx Delivery Manager • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. Terms in the fedex.com Terms of Use. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. Service Areas • Shippers may request FedEx One Rate pricing for qualifying FedEx Express Service areas are subject to change without notice. For current service area information shipments as an alternative to FedEx Standard List Rates, Account-Specific on selected ZIP codes, please call 1.800.GoFedEx 1.800.463.3339. Rates or FedEx Retail Rates. See the FedEx One Rate information in the Find Your Rate section of this Service Guide for details. Signature Releases A. Shipments with a declared value of less than US$500 may be delivered and released Refusal or Rejection of Shipments without obtaining a signature when the sender has authorized a release or, at our sole We reserve the right to refuse, hold or return any shipment and may do so at our sole option, upon oral or written instruction from the sender or recipient. A shipment may also be discretion and without liability to us. We will execute that right when (but not limited released without a signature if the recipient has provided authorization by signing the Release to cases in which): (1) the shipment may cause damage or delay to other shipments, Delivery Authorization and Indemnification Agreement for Recipients (obtained through your property or personnel; (2) the shipment is likely to sustain damage or loss in transit local FedEx Ship Center or your FedEx account executive) or online using FedEx Delivery because of improper packaging or otherwise; (3) the shipment contains any prohibited Manager. We may authorize shipments released without signature to those with accounts items; (4) the account of the person or entity responsible for payment is not in good in good credit standing and to those who otherwise have established a satisfactory payment credit standing; (5) when acceptance of the shipment may jeopardize our ability to provide history. We also reserve the right to release packages at residential delivery locations without service to other customers; or (6) when FedEx is unable to validate the identity of the obtaining a signature, provided that none of the restrictions below apply. shipper. We have no liability whatsoever for refusal or rejection of shipments. B. At our sole discretion, some shipments may not be released without a delivery signature even when release is authorized, including, but not limited to: Return Options 1. Bill-recipient shipments when the recipient’s FedEx account is not in good credit FedEx Express return options are subject to all other terms and conditions provided in standing or is not indicated on the airbill. the FedEx Express claims regulations, and as a whole, these terms and conditions. The 2. Damaged shipments. contents of a return shipment are subject to the same restrictions and prohibited-item 3. Dangerous goods shipments, except those with dry ice as the only dangerous limitations as the original shipment. goods in the shipment. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS 4. Firearms. THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT 5. C.O.D. shipments. TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, 6. Indirect deliveries. AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL 7. Shipments billed to an invalid or missing credit card number. HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, 8. Alcohol shipments. IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. 9. One or more packages in a multiple-piece shipment if all packages cannot be safely released. 10. The delivery location or circumstances are unsuitable for release without signature as determined at our sole discretion.

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(Signature Releases, cont.)

C. At our sole discretion, shipments having a declared value of US$500 or greater may If you have questions or concerns regarding FedEx services, please send your not be released without a signature even where the release is otherwise authorized. correspondence to: FedEx Customer Relations Department, 3875 Airways Blvd., Module H, Memphis, TN 38116. Tobacco and Tobacco Products Tobacco and tobacco products are prohibited. Please see the Prohibited Items section.

Undeliverable Shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient of a Hold at Location shipment cannot be contacted or the recipient fails to retrieve the shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. When practicable, we will contact the sender for instructions on returning or otherwise disposing of the shipment. If the sender requests return, it will travel by FedEx 2Day, FedEx Express Saver or FedEx Priority Overnight (shipping will be charged to the sender). A. If a package shipment is undeliverable for any reason, we will attempt to notify the shipper to arrange for the shipment’s return. The charges associated with the original shipment remain due and payable within 15 days from the invoice date. If a package is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” B. Package shipments will be returned via FedEx Express Saver service at the shipper’s expense unless contrary instructions are received from the shipper after five business days from the initial delivery attempt. However, nonfreight package shipments will be returned via FedEx Priority Overnight service at no additional charge if the shipment is undeliverable because of a service failure or damage to the shipment caused by FedEx. If the shipment is undeliverable for any other reason, all return charges and fees will be assessed to the original shipper, along with the original transportation charges and fees. C. If a FedEx Express Freight shipment is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” All FedEx Express Freight shipments will be returned via FedEx 3Day Freight. The freight shipment will be returned at no additional charge if the freight shipment is undeliverable because of a service failure. If the shipper requests return via another service, our regular rates will apply. If the freight shipment is undeliverable because of a non-service-failure reason, all return charges and fees will be assessed to the original shipper, along with the original transportation charges and fees. Our money-back guarantee policy does not apply to undeliverable or returned shipments. D. Dangerous goods shipments will only be returned via FedEx Dangerous Goods Service or other appropriate means. A dangerous goods special handling fee applies. The shipper must supply a completed return airbill and all other required documentation. E. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in the sale, destruction or disposal thereof. Warranties WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED.

These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries and affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective retail rates under which packages, documents, skids and containers are accepted for carriage. The most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the rates and conditions of FedEx service to which it applies. © 2020 FedEx. All rights reserved. No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx.

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FedEx Express Terms and Conditions International Shipments (U.S. Edition)

Effective January 6, 2020 Updated July 10, 2020

Contents

International Shipments (U.S. Edition) Definitions 149 Non-Waiver 150 Account Numbers 150 Alcoholic Beverages 151 Billing 151 Carriage Under International Conventions 153 Cartage Agents 153 Claims 153 Collect on Delivery (C.O.D.) Service 153 Credit Terms 154 Customs Clearance 154 Dangerous Goods 154 Data Privacy 155 Declared Value for Carriage and Limits of Liability (Not Insurance Coverage) 155 Delivery Signature Options 156 Dimensional Weight (Volumetric Weight) 157 Duties and Taxes 157 Export Control Laws 157 Extra-Large Packages 157 Fuel and Other Surcharges 158 Inspection of Shipments and Identification Requirement 158 Liabilities Not Assumed 158 Limitations on Legal Actions 159 Live Animals 159 Money-Back Guarantee Policy 159 Package Consolidators (Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) 160 Package Tracking/Tracing 160 Packaging and Marking 160 Perishables 161 Pharmaceuticals 161 Pickup and Delivery 161 Post Office Box Addresses 162 Prohibited Items 162 Proof of Performance (Verbal) 162 Proof of Performance (Written) 162 Rate Quotations 162 Refusal or Rejection of Shipments 163 Restrictions 163 Return and Import Shipping Options 163 Routing and Rerouting 163 Tobacco and Tobacco Products 163 Undeliverable Shipments 163 Warranties 164

For the most current updates to the FedEx Express Terms and Conditions, please go to fedex.com/us/terms.

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These FedEx Express Terms and Conditions, contained in the FedEx Service Guide, • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx supersede all previous terms and conditions, amendments, supplements, and other prior account, do not have discounts applied to their account and if they charge their statements concerning the rates and conditions of FedEx Express service to which these shipping to their account. terms and conditions apply. The contract of carriage as expressed in these terms and • Shippers will be quoted Account-Specific Rates if they have a valid FedEx conditions constitutes the entire agreement between the parties and supersedes all previous account, have discounts applied to their account and if they charge their shipping agreements and understandings, whether oral or written, between the parties or any agents, to their account. affiliates or subcontractors thereof (including FedEx Office and Print Services, Inc. and its • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. agents, affiliates and employees [“FedEx Office”]) with respect to the subject matter hereof, that are paid for by cash, check, debit or credit card instead of being charged to and each party warrants that it has not relied and will not be relying upon any evaluation, a valid FedEx account. representation or advice from the other party, its agents, affiliates or subcontractors Any conflict or inconsistency between the FedEx Service Guide and other written (including any agents, affiliates or employees of FedEx Office) except representations or oral statements concerning the rates, features of service, and terms and conditions expressly made in writing in these terms and conditions. The downloadable version (PDF) of applicable to FedEx Express international services from the U.S. to international locations the FedEx Express Terms and Conditions at fedex.com on the date of shipment is controlling. and many terms regarding importation and inbound clearance of shipments into the U.S. The FedEx Service Guide consists of the service information at fedex.com/ will be controlled by the FedEx Service Guide, as modified, amended or supplemented. serviceguide and the overview of services in the downloadable FedEx Service Guide For the most current information regarding areas served and delivery commitments, (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx contact Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services” Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay City for international information). Tariff. The FedEx Express Terms and Conditions and rates in this book and at fedex. The term “FedEx Express international services” means these services and service com/serviceguide make up the contract of carriage under which your shipments options: FedEx International Next Flight, FedEx International First, FedEx International are transported, unless modified under a separate agreement. FedEx reserves the Priority, FedEx International Priority Freight, FedEx International Broker Select, FedEx right to unilaterally modify, amend, change or supplement the FedEx Service Guide, International Priority DirectDistribution, FedEx International Priority DirectDistribution Freight, including, but not limited to, the rates, services, features of service, and these terms FedEx International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International and conditions, without notice. Only an officer in the Legal Department of FedEx Economy, FedEx International Economy Freight and FedEx International MailService. Corporation or successor positions may authorize a supplement to, or modification, change or amendment of, the FedEx Service Guide. No other agent or employee of Definitions FedEx, its affiliates or subsidiaries, nor any other person or party, is authorized to do so. “Account-Specific Rates” are the rates paid by FedEx account holders who have This restriction in modification does not apply to a modification applicable to a single discounts applied to their account and who charge their shipping to their FedEx account. customer and included in a FedEx Sales or FedEx Customer Automation agreement. “Air waybill” means any shipping document, label, electronic entry or similar item used To the extent a conflict exists between a FedEx Sales or FedEx Customer Automation in the FedEx system for the services described in these terms and conditions. Originals agreement and these FedEx Express Terms and Conditions, the FedEx Sales or FedEx must be used (photocopies are not accepted). Customer Automation agreement controls. Any failure to enforce or apply a term, condition, or provision of the FedEx Service “Ancillary clearance service” means value-added services that FedEx may provide Guide shall not constitute a waiver of that term, condition or provision or otherwise to accommodate the requirements of regulatory agencies, or that customers may request impair our right to enforce or apply such a term, condition or provision in the future. FedEx (or our assigned broker) to perform on the customer’s behalf. Such services are provided in addition to the normal customs-clearance process. Ancillary clearance International Shipments (U.S. Edition) services may incur a service fee that will be invoiced to the designated payer of the The following pages contain the FedEx Express Terms and Conditions applicable to duty-and-tax invoice. FedEx Express international services and service options (including FedEx International “Billable weight” and “chargeable weight” mean the weight used to calculate the rate. Next Flight, FedEx International First, FedEx International Priority, FedEx International The billable weight and chargeable weight are the greater of actual or dimensional weight. Priority Freight, FedEx International Broker Select, FedEx International Priority “Business day” means Monday through Friday except for the following U.S. holidays: DirectDistribution, FedEx International Priority DirectDistribution Freight, FedEx Memorial Day New Year’s Day International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International Independence Day Constitution Day (Puerto Rico only) MailService, FedEx International Economy and FedEx International Economy Freight) from Labor Day Good Friday (Puerto Rico only) the U.S. to selected international destinations and between Puerto Rico and the U.S., Thanksgiving Day Three Kings Day (Puerto Rico only) including, but not limited to, any such items tendered by customers utilizing FedEx Christmas Day electronic shipping systems, air waybills, labels and shipping software. For international Observation of holidays is subject to change. Refer to the holiday list at shipments tendered for FedEx International Premium, FedEx International Express fedex.com/en-us/service-guide/holiday-schedule.html for details. The business Freight or FedEx International Airport-to-Airport, please see the applicable Service day may differ in some international locations due to local customs. Guide, terms and conditions, and/or tariffs for these services. Refer to fedex.com/ us/terms/other-services. (Note: fedex.com URLs are subject to change.) See the U.S. “Consolidator” means any person, corporation, partnership or other entity that is Shipments section when shipping to and from points within the U.S., including Alaska independent from FedEx and derives income from the consolidation of the packages and Hawaii. Shipments originating outside the U.S. for U.S. or other international of others for tender to us, including all FedEx Authorized ShipCenter locations and destinations are subject to local tariffs and the terms and conditions of the FedEx entities who have executed a Packaging and Pricing Agreement, Package Consolidator subsidiary, branch or the independent contractor that accepted the shipment. These Agreement or Packaging Agreement with FedEx. terms and conditions include terms regarding the importation and customs clearance “Customer,” “sender” or “shipper” means the person whose name is listed on the of shipments into the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground. air waybill as the sender. If there is a conflict between these terms and conditions and the terms and “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express conditions on any FedEx air waybill, shipping label or other transit documentation, Corporation and its officers, employees and agents (but does not include cartage agents). the terms and conditions in the FedEx Service Guide, as amended, modified, changed or supplemented, will control to the extent they are not in conflict with the rules “Freight” means any single piece, skid or freight handling unit with a chargeable weight relating to liability for international carriage established by the Warsaw Convention, greater than 150 lbs. Any fraction of a pound is rounded up to the next-higher pound. as amended, or Montreal Convention, other applicable treaties or any applicable tariff. “Freight handling unit” means any piece, skid, pallet, carton, crate or cargo that is Rates and service quotations by our employees and agents are based upon information unitized or bundled and individually identified with or without a forkliftable base. you provide, but final rates and service may vary based upon the shipment actually “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended tendered and the application of these terms and conditions. Rates quoted will vary or supplemented. depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. “In good credit standing” means: (1) that payment on the FedEx account is current;

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(Definitions, cont.)

(2) the account is not in “cash only” status; and, (3) for commercial or business accounts, payment in the destination country) at time of delivery. If the recipient or third party the balance does not exceed the credit limit established by FedEx. refuses to pay any transportation charges and other fees, including, but not limited to, “Length” is the longest side of a package. duties and taxes, the package will be treated as undeliverable and the sender will be responsible for all transportation charges and other fees, including all special handling “Overcharge” means a charge based on an incorrect rate; an incorrect special fees and duties and taxes. handling fee; billing a service other than the service selected for the package; billing For customers utilizing our electronic shipping systems, a valid FedEx account based on incorrect package or shipment weight; billing to the wrong account number; number is required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. or any other billing, unrelated to a service failure, that results in an incorrect charge. Account numbers are issued by FedEx according to shipping location and are “Package” means any single parcel or piece with a chargeable weight of 150 lbs. or nontransferable. Account numbers are issued and used solely at the discretion of FedEx. less. Any fraction of a pound is rounded up to the next-higher pound. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or “Recipient” or “consignee” means the person whose name is listed on the air waybill particular accounts and account numbers at any time, for any reason, at its sole as the recipient. discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. “Reroute” means to deliver a shipment to an address different from that specified on Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any the air waybill, and includes a change: (1) from one street address to another in the purpose other than shipping with FedEx, unauthorized consolidation of shipments owned same city and state, (2) from directions to Hold at Location to a request for delivery to by different parties, or violations of the terms and conditions in this FedEx Service Guide. another location, (3) from the delivery instructions on the air waybill to a request to Hold If your account has been compromised or stolen, the account may be closed and you may at Location, or (4) from one Hold at Location address to another in the same city and be issued a new account. However, you will be responsible for all valid charges on the state. Any requested change to an address that is not a reroute or an address correction closed account. Any supplies, materials, rights or privileges that you acquire by holding a is a new shipment, and new shipping charges will apply. Note: Reroute does not apply FedEx account number may not be used for any purpose other than shipping with FedEx, to requests for delivery to another address made by the recipient through methods and FedEx may seek damages against you for any improper, illegal or other misuse of approved by FedEx. your account. If your account is terminated, we reserve the right, at our sole discretion, “Residential delivery” means a shipment addressed to a home or private residence, to deny your application for new or additional FedEx account numbers at any time in including locations where a business is operated from the home, and/or a shipment in which the future. Except for Canada- and Puerto Rico-based accounts, international account the shipper has designated the delivery address as residential. numbers may not be used for shipments between two points within the U.S. All charges “Residential pickup” means a pickup from a home or private residence, including will be billed and must be remitted in U.S. funds. locations where a business is operated from the home. Any individual or entity that uses the FedEx account or shipping discounts of another FedEx account holder without authorization will be charged Standard List Rates for “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, all such shipments without prior notice. This includes all shipments, whether they are check, debit or credit card instead of being charged to a valid FedEx account. classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of “Service failure” means delivery of your package 60 seconds or more after our billing. Unauthorized use includes, but is not limited to, using the shipping discount of published delivery commitment for the FedEx service for that package, except as another FedEx account holder without the knowledge and permission of both FedEx and otherwise described in these terms and conditions. the account holder. “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. All requests for account numbers are subject to credit investigation and verification For shipments tendered at a FedEx location after the last pickup time, the ship date by our Credit Department and Customer Account Confirmation Department. FedEx utilizes is the next business day. business credit reporting agencies, audited financial statements, Standard & Poor’s and “Shipment” means one or more pieces, either packages or freight, moving on a single Moody’s bond ratings, and other sources as necessary, to determine eligibility for open air waybill. credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for “Standard List Rates” are the rates paid by FedEx account holders who do not have billing directly to a major credit card. Stored-value cards or gift cards cannot be used discounts applied to their account and who charge their shipping to their FedEx account. to open an account; however, such cards may be used for payment when tendering a “Transportation charges” mean amounts assessed for movement of a shipment and package at staffed FedEx shipping locations, and in conjunction with our credit card do not include any other fees or charges that may be assessed under the FedEx Service acceptance policy. If your FedEx account is billed directly to a credit card, you agree to Guide, such as (but not limited to) declared-value charges, special handling fees, the following terms: (1) you authorize FedEx to initiate variable charges to the credit card customs duties and taxes, and surcharges. to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any “Valid” as it relates to account numbers means a FedEx account number that has been unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts issued by FedEx and that is in good credit standing. associated with your account without requiring a signed receipt; (4) you agree to keep your card information current (FedEx may receive updates on your card information “You” or “your” means the shipper/sender, recipient and their agents, servants, from participating issuing banks and may update your account profile to avoid service employees, and any other person or entity having or claiming an interest in a shipment. disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds or other charges incurred from attempts to charge and/or place holds on your card; and Non-Waiver (6) your agreement to these terms and conditions is to be accepted as authorization to Any failure by us to enforce or apply a term, condition or provision of the FedEx Service the card issuer to pay all amounts associated with your account. Guide does not constitute a waiver of that term, condition or provision and does not The party to whom a FedEx account number is issued is liable for all charges to otherwise impair our right to enforce such term, condition or provision. the account, including those resulting from unauthorized use. The account holder is responsible for the safekeeping of the account number. The account number should be Account Numbers released only to those authorized to ship on the account. All shipments originating in the U.S. and paid for with cash, check, debit or credit card Failure to keep your FedEx account current may result in your account being placed must be tendered at a staffed shipping location, and will be charged FedEx Retail Rates. on a cash-only status. Use of an account on cash-only status may result in your package For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you being delayed, rejected or returned until arrangements for payment are completed. If must pay by cash (not accepted at all FedEx locations), check, money order or credit card. the account number to be billed is not valid, the shipment may be refused, delayed or Payment is required when you give us your package. For “Bill Sender” and “Bill Third returned until an alternative form of payment is secured. If a package is held, returned, Party” transactions, packages will not be accepted unless you provide a valid FedEx or delivery is otherwise delayed because the account is not in good credit standing, you account number. will not be entitled to a refund or credit of your transportation charges under the Service For “Bill Recipient” transactions, packages can be tendered without payment, but in Failure Money-Back Guarantee Policy. order for the package to be delivered, the recipient must provide a valid FedEx account You must use your FedEx account number to obtain any discount applicable to your number or pay with cash, check, money order or credit card (if accepted as a form of account. Use of your account number constitutes your agreement that all packages and

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(Account Numbers, cont.) freight shipped via FedEx Express international services shall be subject to these terms • Duty-and-tax charges being rebilled to the consignee or third party when not and conditions, as modified, amended or supplemented. due to a FedEx billing error. FedEx may provide trade credit information on its account holders to credit bureaus. Requests for rebilling of transportation charges must be received via one of the approved channels: Alcoholic Beverages 1. Submit your request through the Non-Pay option with Electronic Data Interchange Only licensed entities holding a state and federal license or retailers holding a state (EDI) if you are a registered user; or license may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must 2. Use our internet application FedEx Billing Online at fedex.com if you are a enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol registered user; or with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx 3. Submit your request via fedex.com/us/customersupport/email/express_ground.html account executive. An ancillary clearance service fee may apply if your shipment (select Billing/Invoicing as the category). Your request for a rebill of transportation requires special import clearance processing; see fedex.com for more information. charges must include the current invoice number, the FedEx tracking number, For U.S. Import: FedEx will not accept shipments of alcohol (beer, wine or spirits) to amount and the new FedEx account number that you want to rebill; or nonlicensed parties located in the U.S. from an international location. FedEx will accept 4. Submit the request via our automated interactive voice response system at shipments of alcohol (beer, wine and spirits) inbound to the U.S. when both the shipper 1.800.GoFedEx 1.800.463.3339 (say “billing”). Your request for a rebill of and recipient are licensed entities. For more information, go to fedex.com/us/wine. The transportation charges must include your FedEx account number, if any, the shipper must hold a license from the country of origin issued in accordance with that current invoice number, the FedEx tracking number and the new FedEx account country’s law and regulations. The recipient, located in the U.S., is required to hold: (1) a number that you want to rebill. basic permit for importer and/or wholesaler issued from the U.S. Department of Treasury, H. Billing and Special Handling Fees: Alcohol and Tobacco Tax and Trade Bureau (TTB), and (2) if applicable, a wholesaler, dealer, 1. A special handling fee will be charged where no account number appears on distributor or manufacturer license issued from the state in which the recipient is located. the air waybill or where an incomplete, inaccurate or invalid account number For U.S. Export: FedEx will accept alcohol shipments for export from the U.S. when appears on the air waybill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” both the shipper and recipient are licensed entities, and wine shipments from licensed transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is entities directly to consumers in a limited number of countries, subject to additional received without a FedEx account number, we will attempt to determine the requirements and all applicable laws and regulations. For more information, go to correct account from our records and bill the account for all charges and fees, fedex.com/us/wine. Shippers located in the U.S. must hold: (1) a basic permit for importer plus the special handling fee. Any applicable discount will apply. If, however, and/or wholesaler issued from the TTB, and (2) if applicable, a wholesaler, dealer, we cannot determine the correct account, the transportation charges plus the distributor, retailer or manufacturer license issued from the state in which the shipper special handling fee will be billed directly to the sender and no discount will is located. be allowed. See Rates in the FedEx Service Guide for details. Contact your FedEx account executive for complete details. 2. A US$20 special handling fee will be charged to you for any check or electronic funds transfer that is dishonored for any reason. Billing I. Duties and taxes may be assessed on the contents of shipments destined for A. “Bill Sender” means the specified charges will be billed to the sender. The sender’s international locations. If we disburse duties and taxes to a customs agency on behalf of FedEx account number must appear in the appropriate section of the air waybill, and the payer, the payer may be assessed an ancillary clearance service fee based on a flat the account should be current. FedEx International Next Flight and FedEx International rate or a percentage of the total amount disbursed (whichever is greater). See the Duties MailService shipments may only be shipped “Bill Sender” and “Bill Third Party,” but all and Taxes section for details. charges must be verified (for U.S. accounts only). For duty-and-tax charges, “Bill Sender” J. Electronically captured data will be used for billing purposes in the event a billing means the sender will be invoiced for applicable duties and taxes and additional copy of the air waybill is not available at the time of billing. ancillary clearance fees incurred. K. Charges in freely convertible currencies other than U.S. dollars are billed to the B. “Bill Recipient” means the specified charges will be billed to the recipient. In order payer’s account. Charges requiring conversion to a currency other than U.S. dollars to choose this billing option, the recipient’s valid FedEx account number must appear on will be calculated daily using the median bid price obtained from OANDA, an internet the air waybill before it is delivered and payment on the account must be current, or the exchange-rate service, except for those currencies where the customary practice is to recipient must pay for the package at time of delivery. If the recipient is billed initially use local bank rates to convert currency for payers in that country. The median bid price and refuses to make payment for the shipment, the charges may be rebilled to a third is the average price at which buyers offer to buy currencies from sellers during the given party. If not paid by the third party, any additional rebilling must be to the sender’s period. These currency conversion rates can be accessed at www.oanda.com. account. The sender is liable for, and will be billed for, all charges and fees in the event The currency-conversion rate in effect one day prior to the ship date will be used for the recipient or any third party does not pay. conversions to non-hyper-inflationary currencies. However, we reserve the right to use C. “Bill Third Party” means the specified charges will be billed to someone other than the exchange rate at invoice date, as opposed to shipment date, in countries where the the sender or recipient. In order to choose this billing option, the third party’s valid FedEx currency is volatile. account number must be entered in the appropriate section of the air waybill and must There is an additional exchange fee of 1.75 percent for conversion from any non-U.S. be in good credit standing. The sender is liable for, and will be billed for, all charges and currency to U.S. dollars, 2.3 percent for U.S. dollars to any currency, and 2.0 percent fees in the event the recipient or any third party does not pay. If the third party refuses between all non-U.S. currency conversions. The currencies of participating European to pay, the transportation charges will automatically be billed to the sender and duties Union countries will have stationary conversion rates to the euro. There is no exchange and taxes to the recipient. If the third party does not have credit arrangements with fee between currencies related to the euro. Charges in currencies other than the U.S. FedEx, the sender will automatically be billed. dollars that are not freely convertible will be converted to U.S. dollars and billed to the D. Invoices for transportation charges are payable within 15 days of the invoice date. payer’s account either at the free-market rate or at the official rate at which FedEx was Invoices for duties and taxes are payable upon receipt. permitted to purchase U.S. dollars in the relevant currency, at our sole option. E. We reserve the right to verify the method of payment for any shipment and to refuse L. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE any shipment for which the method of payment cannot be verified. SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL F. FedEx may consider payment type in determining pricing and discounts, and reserves CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR the right to adjust discounts based on payment type. TAXES WHICH WE HAVE DISBURSED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS G. Payer Rebilling. At our sole discretion, we may accept requests to change billing TO THE CONTRARY, IF THE RECIPIENT OR THIRD PARTY FAILS OR REFUSES TO PAY. instructions from the shipper or current bill-to party up to 90 days from the current For FedEx Global Returns shipments, please see Return and Import Shipping Options. invoice date. FedEx must receive prior approval from the new bill-to party for: M. Your payment must be accompanied by the remittance data that supports the • Transportation charges being rebilled to a consignee or third party when not payment. Remittance data must include the FedEx invoice number and the associated due to a FedEx billing error. amount(s) being paid on the FedEx invoice. Payment at the airbill level or tracking-number • Duty-and-tax charges being rebilled to the shipper if originally billed to the level must be transmitted to FedEx via electronic data interchange (EDI) — see the EDI consignee and not due to a FedEx billing error. section below.

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Payment should be sent using your remittance advice to one of the following: P. Invoice Adjustments/Overcharges: (By FedEx services) 1. We reserve the right to audit shipments to verify service selection, shipment FedEx Lockbox 360353 weight and dimensions. Package shape and dimensions may change during Room 154-0455 transit, which can affect the package’s dimensional weight and surcharge 500 Ross Street eligibility. If the service selected, weight entered or dimensions entered are Pittsburgh, PA 15262 incorrect or change during transit, we may make appropriate adjustments to the shipment charges at any time. (By U.S. Postal Service) 2. Default Billing. Senders are solely responsible for (i) accurately completing all Any customer not using electronic data interchange (EDI) or FedEx Billing Online sections of the air waybill, (ii) accurately entering shipment information into whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, any electronic shipping device and (iii) providing original shipping labels with PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to: a unique tracking number for each package in a shipment. If you fail to provide FedEx or correctly enter this information and documentation, you will be billed and P.O. Box 371461 agree to pay based on our estimate of the number of packages transported Pittsburgh, PA 15250-7461 and either the dimensional weight at the time of billing or a standard default weight-per-package estimate, both of which will be determined by us at our Any customer not using EDI or FedEx Billing Online whose billing address is in sole discretion. If no service is marked, we will send your shipment via FedEx AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should International Priority, FedEx International Economy, FedEx International Priority mail payment and remittance detail to: Freight or FedEx International Economy Freight service as selected by us at our FedEx sole discretion. P.O. Box 94515 For FedEx International Priority and FedEx International Economy services, Palatine, IL 60094-4515 the recipient’s postal code is critical to correct invoicing (to those countries that are in multiple rate scales). Any omission or incorrect entry will result in a billing Any customer not using EDI or FedEx Billing Online whose billing address is in based on a default postal code. AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: 3. Our money-back guarantee policy governs and is the exclusive remedy for FedEx requests for refunds or credits related to service failures. (See the Money-Back P.O. Box 660481 Guarantee Policy section for applicable notice provisions and other conditions.) Dallas, TX 75266-0481 If the money-back guarantee is suspended or revoked, there is no remedy. Any customer not using EDI or FedEx Billing Online whose billing address is in 4. Requests for invoice adjustments due to an overcharge must be received within AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: 60 days after the original invoice date (or ship date if prepaid by cash, check, FedEx money order or credit card). P.O. Box 7221 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed Pasadena, CA 91109-7321 when your FedEx account is, or has been in the past, more than 60 days past due. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, Customers who receive their invoices via FedEx Billing Online should mail their apply any overcharge amounts or other overpayments it agrees are owed to you payment and remittance detail to: against the oldest invoices. FedEx Billing Online 7. You may request an invoice adjustment for reasons not related to a service P.O. Box 371599 failure in the following ways: Pittsburgh, PA 15250-7599 a. Use our internet application FedEx Billing Online at fedex.com if you are a N. If you receive invoices via EDI, your payment must be accompanied by electronic registered user; or remittance data that includes the associated: b. Submit your request through the invoice adjustment feature at fedex.com; or • Bill-to account number(s). c. S ubmit the request via fedex.com/us/customersupport/email/express_ • Invoice number(s). ground.html (select Billing/Invoicing as the category). All adjustment • Tracking number(s). requests must state the reason an adjustment or refund is warranted and • Amount(s) being paid. must provide the following: the FedEx account number (if any); the FedEx For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance tracking number; and the date of shipment; or Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. d. Submit the request via our telephone invoice adjustment system at Some invoice adjustment requests may also be transmitted electronically. 1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your Payment for EDI invoices must be submitted electronically via electronic funds request via the telephone invoice adjustment system, the request must transfer (EFT) or by sending a check payment to one of the following: state the reason an adjustment or refund is warranted and must provide (By FedEx services) the following: the FedEx account number (if any); the FedEx tracking number; FedEx ERS and the date of shipment; or Attn: Box 371741 e. Send your request to: 500 Ross Street FedEx Room 154-0455 Revenue Services Pittsburgh, PA 15250-7741 3965 Airways Boulevard Phone: 412.234.5494 Module G Memphis, TN 38116 (By U.S. Postal Service) A partial payment against an invoice is not considered a request for invoice FedEx ERS adjustment or notice of a refund request. P.O. Box 371741 8. We will not be liable for any invoice adjustment unless you comply with the Pittsburgh, PA 15250-7741 notice requirements described above. The filing of a lawsuit against us does not constitute compliance with these notice provisions. O. If you are interested in or have questions regarding any of our invoicing or payment For additional information or assistance regarding billing issues, contact FedEx methods, contact your FedEx account executive or call Revenue Services at 1.800.GoFedEx Revenue Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), 1.800.463.3339 (say “billing”), or access our internet application Manage My Account Monday through Friday. at fedex.com. Q. Additional Taxes. If a value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable excise tax on the air transportation portion of our service.

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R. The shipper and any other party who is liable for payment are responsible for all within nine months after the package was tendered to FedEx Express for shipment. reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for B. Notice of claims for which you are seeking more than US$100 must be in writing. services rendered by us. Such costs include, but are not limited to, attorneys’ fees, All claims must be made within the time limits set forth above. collection agency fees, interest and court costs. C. Your notice of claim must include complete shipper and recipient information, as S. At our sole discretion, FedEx may transfer and assign ownership of, and any rights well as the FedEx tracking number, date of shipment, number of pieces, and shipment to collect, any and all charges due and payable to us. weight. Failure to provide us with notice in the manner and within the time limits set forth in paragraphs (A) through (B) will result in denial of your claim, and we will have Carriage Under International Conventions no liability or obligation to pay your claim. The filing of a lawsuit does not constitute A. As used in the FedEx Express terms and conditions, “Warsaw Convention” means compliance with these notice provisions. the Convention for the Unification of Certain Rules relating to International Carriage D. Written documentation supporting the amount of your claim must be delivered to us by Air, signed at Warsaw, Oct. 12, 1929, or that convention as amended, including within nine months after the package was tendered to FedEx Express for shipment. Such the Montreal Protocol No. 4. “Montreal Convention” means the Convention for the documentation may include original purchase invoices, estimates or invoices for repair, Unification of Certain Rules relating to International Carriage by Air, signed at Montreal, expense statements, appraisals, final confirmation screen if online order with proof of May 28, 1999. “Carrier” includes the air carrier issuing the air waybill and all air carriers purchase, or other records. These documents must be verifiable to our satisfaction. that carry the goods or perform any other services related to the carriage. E. We are not obligated to act on any claim until all transportation charges have B. When the carriage involves an ultimate destination or stop in a country other than been paid. The claim amount may not be deducted from these charges or from any the country of departure, the Warsaw Convention or Montreal Convention may be outstanding balance owed to us. applicable. The convention governs and, in most cases, limits our liability for loss of, F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises damage to or delay of cargo. as well as the right to retrieve the damaged package for inspection at a FedEx facility. C. The Warsaw Convention and the Montreal Convention limit our liability for loss or The terms and conditions applicable to the original shipment (including any declared delay of or damage to your shipment, unless you declare a higher value for carriage and value) will govern the disposition of all claims in connection with the shipment, including pay the required fee as described below. The interpretation of the relevant Convention’s any claim relative to the retrieval, inspection or return of the package. When a package liability limit may vary depending on the destination country. If the Warsaw Convention as is picked up for inspection, a receipt for the damaged package will be provided if amended by Montreal Protocol No. 4 applies to your shipment, our liability is limited to requested by the recipient. All of the original shipping cartons, packing and contents 17 Special Drawing Rights (SDRs) per kilo, unless you declare a higher value for carriage must be made available for our inspection and retained until the claim is concluded. and pay the required fee. If the Montreal Convention applies to your shipment, our FedEx reserves the right to request a self-inspection requiring proof of damage in the liability is limited to 22 SDRs per kilo, unless you declare a higher value for carriage and form of photographs of the carton, inner packaging and damaged contents. If requested, pay the required fee. Otherwise, our liability is limited to US$9.07 per pound (US$20.00 this documentation must be delivered to us within nine months after the package was per kilo) unless you declare a higher value for carriage and pay the required fee. tendered to FedEx Express for shipment. D. To the extent not in conflict with the rules relating to liability for international G. Except in the case of concealed damage, receipt of the shipment by the recipient carriage as established by the Warsaw Convention or the Montreal Convention, carriage without written notice of damage on the air waybill is prima facie evidence that the and other services performed by us are subject to the provisions of the FedEx Service shipment was delivered in good condition. Guide and applicable tariffs as amended from time to time, which are incorporated in the H. We do not accept claims from customers whose packages were sent through a FedEx Service Guide by reference. The tariffs, if any, may be inspected at our corporate package consolidator. (See the Package Consolidators section.) headquarters in Memphis, Tenn. I. Shipment-status information is not intended or permitted to be used as the basis to E. FedEx assumes no obligation to carry the goods by any specified aircraft or over any file a claim. particular route or to make connections at any point according to any schedules. You J. Only one claim can be filed in connection with a shipment. Acceptance of payment agree FedEx may, without notice, substitute alternative carrier or aircraft, deviate from of a claim shall extinguish any right to recover in connection with that shipment. the route or routes, or cause the goods to be transported by motor vehicle. K. In the event that a sender requests FedEx to bill the recipient or a third party for a THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF TENDER shipment, and the payer agreed to waive or otherwise limit its right to submit claims, the OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY payer’s waiver or other limitation will be imputed to the sender. WAY WE DEEM APPROPRIATE. L. When we resolve a claim by paying full value for a shipment, we reserve the right to pick up the package for salvage, and all rights, title to, and interest in the package shall Cartage Agents vest with us. We provide pickup and delivery to many international locations. M. You can file a claim in the following ways: A. If you elect to make arrangements for pickup or delivery directly with a cartage 1. Submit claims online at fedex.com/us/claimsonline for U.S. export shipments to agent, you are responsible for all charges and fees assessed by the cartage agent. all countries served by FedEx Express and U.S.-inbound shipments from Canada. The invoice you receive from us will reflect only our charges and fees. 2. Send written claims, including the completed claim form and supporting B. Our delivery commitment time and money-back guarantee policy apply only to the documentation, via the U.S. Postal Service to: portion of the transportation handled directly by us. (See the Money-Back Guarantee FedEx Cargo Claims Department Policy section.) The delivery commitment time begins when the cartage agent tenders P.O. Box 26628 the shipment to us and ends when a shipment is available for pickup by you or a cartage Salt Lake City, UT 84126 agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment 3. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtain by us for all purposes. We are not responsible for service failures as a result of cartage a case number for your claim, then complete a print copy of the claim form. You agent pickups or deliveries. may have to submit supporting documentation using FedEx Claims Online or the C. A special handling fee applies; see Rates in the FedEx Service Guide. mailing address listed above. D. Cartage agents are independent contractors. They are neither employees nor agents N. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE of FedEx Express, and we are not responsible for any of their acts or omissions. DENIAL OF YOUR CLAIM. Claims Collect on Delivery (C.O.D.) Service A. We must receive notice of a claim due to damage (visible or concealed), delay We do not offer C.O.D. service to international destinations. A shipment marked “C.O.D.” (including spoilage claims) or shortage within 21 calendar days after delivery of the will be returned and all related charges will be billed to the sender. shipment. (See the Money-Back Guarantee Policy section for the time period to request a refund or credit of transportation charges due to a service failure.) We must receive notice of all other claims, including, but not limited to, claims for nondelivery or misdelivery,

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Credit Terms to do so within a reasonable time as we may determine, the shipment may be A. We do not provide individual consumer credit privileges. considered undeliverable. (See the Undeliverable Shipments section.) If the recipient B. As a condition of extending credit privileges, FedEx reserves the right to require fails to supply the required information or documentation, and local law allows the business customers to provide current financial information, agree to bank draft sender to provide the same, we may attempt to notify the sender. If the sender also arrangements for payment on account, provide a security deposit or provide a bank fails to provide the information or documentation within a reasonable time as we may letter of credit. determine, the shipment will be considered undeliverable. We assume no C. When credit privileges are extended, FedEx reserves the right to establish and responsibility for our inability to complete a delivery due to incorrect or missing enforce a credit limit on your account. At our sole discretion, we may review and amend documentation, whether or not we attempt to notify the recipient or sender. a credit limit on your account. E. Where permissible by local law and unless instructed otherwise (e.g., via “FedEx D. The invoice date begins the credit term cycle, and payment for transportation International Broker Select,” described below), we will provide customs clearance charges is due within 15 days from the invoice date. Failure to keep your FedEx account of your international shipments, acting in the name of and on behalf of the receiver current will result in your account being placed on cash-only status. This status may for the sole purpose of clearing the goods through customs. FedEx will submit your impair your ability to use our services, delay your shipments and may result in the loss shipment information to customs and other regulatory agencies for clearance. FedEx of any applicable discounts. may charge an ancillary clearance service fee, where applicable, on international Duties, taxes and other fees are payable immediately upon receipt of our invoice. shipments for clearance processing, for disbursing duties and taxes to a customs If transportation charges and duties and taxes are on the same invoice, all charges are agency on behalf of the payer, for services requested by the sender, recipient due upon receipt of invoice. or importer of record, or to recover the costs passed to FedEx by the regulatory E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, agency for regulatory filing. The types and amounts of fees vary by country. (See THE PACKAGE MAY BE REFUSED, HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE fedex.com/ancillary/go/service for a list of ancillary clearance service fees in your ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY destination country.) WILL NOT APPLY IN SUCH CIRCUMSTANCES. F. FedEx will not disburse or bill any duties and taxes if the FedEx International F. The shipper, and any other party who is liable for payment, is responsible for all Broker Select service has been selected. The Saturday Delivery service option is not reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for available for FedEx International Broker Select shipments. Commodity acceptability services rendered by us. Such costs include, but are not limited to, attorneys’ fees, and restrictions when using FedEx International Broker Select vary by country. Please collection agency fees, interest and court costs. contact FedEx Customer Service for destination requirements. G. Credit privileges will not be restored until you have paid all past-due balances in full G. In some instances, at our option, we accept instructions to use a designated and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect customs broker other than FedEx (or the broker selected by FedEx) or the broker such balances. FedEx may require you to secure the account with a form of payment as designated by the shipper. In any event, FedEx (or the broker selected by FedEx) a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if reserves the right to clear the shipment if the broker cannot be determined or will not all costs, fees and expenses are paid. perform clearance, or if complete broker information is not provided (including name, H. Customers requesting removal from cash-only status must contact the FedEx address, phone number and postal code). Recovery Collections department at 1.800.506.7580. H. For shipments that must be cleared through customs by the recipient, FedEx will I. We may apply payments made on your account to any unpaid invoice issued on deliver the customs paperwork to the recipient, and delivery of paperwork constitutes your account, at our sole discretion. timely delivery. J. Requests for research or refunds of payment must be received within 60 days I. If acceptable wildlife products are shipped via the FedEx International Broker from the date of payment. Select service option for U.S. import, they must be addressed to a broker at one of the 18 designated U.S. Fish and Wildlife ports. Customs Clearance J. U.S. import shipments that contain products that originate from wildlife or contain wildlife may require original permits/certificates (CITES) for U.S. Fish and Wildlife A. All shipments that cross international borders must be cleared through customs. Service clearance. U.S. importers of wildlife products must obtain an import license The sender is responsible for making sure goods are shipped in compliance with all from the U.S. Fish and Wildlife Service for commercial shipments. customs regulatory requirements, for providing all documentation and information K. The U.S. Food and Drug Administration (FDA) requires completion of FDA Prior required for the clearance, and for representing and warrantying that all statements Notice for certain shipments containing food or food articles for human or animal and information it provides relating to the goods and the clearance of the shipment consumption prior to their arrival in the U.S. A copy of the FDA Prior Notice are and continue to be true, correct and complete, including the appropriate confirmation record must be included with the shipping documentation for all foods Harmonized Tariff Schedule Code. Shipments requiring documentation in addition to and food products that require Prior Notice. the FedEx International Air Waybill, the FedEx International Next Flight Air Waybill or the FedEx International MailService Air Waybill (e.g., a commercial invoice) may require additional transit time. WE RESERVE THE RIGHT AT OUR SOLE DISCRETION Dangerous Goods TO CHARGE YOU WITH ANY PENALTIES, FINES, DAMAGES OR OTHER COSTS OR A. All packages containing dangerous goods must comply with the International Civil EXPENSES, INCLUDING BUT NOT LIMITED TO STORAGE FEES, RESULTING FROM AN Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous ENFORCEMENT ACTION BY ANY COMPETENT GOVERNMENT AUTHORITY, OR BY Goods by Air, the International Air Transport Association (IATA) Dangerous Goods YOUR FAILURE TO COMPLY WITH THE OBLIGATIONS HEREBY LAID OUT. Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers B. The sender is responsible at its own expense for making sure goods shipped of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with internationally are acceptable for entry into the destination country and comply with all FedEx Express variations listed in the current edition of the IATA Dangerous Goods all licensing or permitting requirements when applicable. Regulations. All packages containing dangerous goods must comply with the IATA C. You may also be required to provide additional information to obtain clearance from dangerous-goods regulations. The only exception is for a U.S. territory or commonwealth other regulatory agencies in the destination country prior to delivery to the recipient. such as Puerto Rico. Shippers may use 49CFR when prepared by air as limited by the Shipments that contain goods or products that are regulated by multiple government commodities FedEx Express accepts prepared under these regulations. The shipper is agencies within the destination country (such as the Department of Agriculture, the responsible for complying with all packing requirements and appropriate marking and Food and Drug Administration, the Fish and Wildlife Service and the Federal labeling of the package, documentation, as well as compliance with all applicable local, Communications Commission in the U.S. and comparable agencies in the destination state and federal laws, regulations, ordinances and rules. The shipper is also responsible country) may require additional time for clearance. All charges for shipment to and for ensuring the recipient complies with all applicable local, state and federal laws, return from countries where entry is not permitted are the sender’s responsibility. regulations, ordinances and rules for applicable hazard classes. D. When shipments are held by customs or other agencies due to incorrect or missing Dangerous goods can only be shipped using the FedEx Expanded Service documentation, we may attempt to notify the recipient. If local law requires the correct International Air Waybill when using a paper air waybill for express service. information or documentation to be submitted by the recipient and the recipient fails B. Shippers must comply with all applicable local, state and federal laws governing

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(Dangerous Goods, cont.) packing, marking and labeling of shipments of blood and blood products, human and 2. FedEx Express shipments containing permitted IATA Section II lithium batteries animal specimens, and pathogens or infectious materials. are allowed at FedEx Office Print and Ship Center locations and may be placed in C. FedEx packaging may not be used to ship dangerous goods (including dry ice), with FedEx Drop Boxes. the following exceptions: K. The shipper must provide all required information and complete all boxes pertaining 1. Permitted IATA Section II lithium batteries, which may be shipped in FedEx boxes to dangerous goods on the FedEx air waybill. Shippers utilizing electronic systems to and tubes; and ship dangerous goods must select, as appropriate to the electronic system, the special 2. Biological Substance, Category B (UN 3373) shipments may be shipped in the services, handling or flag to indicate that their shipment contains dangerous goods. following FedEx packaging: L. Note: We are required by law to report improperly declared or undeclared a. FedEx UN 3373 Pak overwrap (all inner packaging must meet UN 3373 regula- shipments of dangerous goods to the U.S. Department of Transportation (DOT). The tory requirements; see the Packaging UN 3373 Shipments guide at fedex.com/ shipper may be subject to fines and penalties under applicable law. The DOT/Federal packaging). Aviation Administration (FAA) requires every shipper to have job-specific dangerous b. FedEx Medium Clinical Box or FedEx Large Clinical Box (with required inner goods training prior to tendering a dangerous goods shipment to FedEx or another air packaging and markings on the box, and use as allowed by regulatory require- carrier. When individuals tender a shipment containing dangerous goods it must be ments), or the following FedEx Temp-Assure cold shipping boxes: Small Cold properly classified, packaged, marked, labeled and identified as dangerous goods, Box Standard Duration, Medium Cold Box Standard Duration, Medium Cold and include the correct dangerous goods documentation. Box Extended Duration, Large Cold Box Standard Duration and Large Cold Box M. Dangerous goods may not be rerouted to an address other than the original Extended Duration. intended-recipient’s address provided by the shipper, unless dry ice is the only type of Blood, urine and other specimens not containing infectious substances can be dangerous goods contained in the shipment. (Note: All dangerous goods shipments may be shipped in the FedEx Clinical Pak overwrap with required inner packaging and markings, made available as hold for pickup at permissible locations or be returned to the sender.) and use as allowed by the regulatory requirements (see the Clinical Packaging Guide at N. We are required to maintain proper segregation of incompatible dangerous goods fedex.com/packaging). on all vehicles and aircraft. This necessity may cause the shipment to move on the next The shipper assumes sole responsibility for compliance with all applicable available truck route or flight on which proper segregation can be maintained. governmental regulations. For more information on FedEx guidelines, go to fedex. O. For more information, see Shipping Dangerous Goods via FedEx Express at com/packaging and read our brochures on packaging clinical samples and Biological fedex.com/dangerousgoods. If you have questions regarding shipments of dangerous Substance, Category B (UN 3373) specimens. goods, you may call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” D. FedEx Express does not accept dangerous goods shipments prepared exclusively to connect to our Dangerous Goods/Hazardous Materials Hotline for assistance for ground shipment. (outside the U.S. call 1.901.375.6806). If you have questions regarding countries E. FedEx is not required to add dry ice to packages in its system or to provide served, commodity restrictions by country or service availability, call 1.800.GoFedEx re-icing services. 1.800.463.3339 and say “international services” for FedEx International Customer Service. F. Each shipment must be accompanied by the 8-1/2” Shipper’s Declaration for Dangerous Goods form when required. Data Privacy Title 49CFR paperwork cannot be used for international dangerous goods shipments FedEx will comply with all applicable data privacy laws, regulations and rules in relation (except for a U.S. territory or commonwealth such as Puerto Rico), and such shipments to the processing of personal data. FedEx may, at its sole discretion, process personal will be refused or returned to the sender. data for the performance of the services and for those business purposes set forth in G. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval the FedEx Privacy Notice at fedex.com. FedEx does not sell any personal information to to ship. This applies to IATA Section IA and Section IB lithium batteries. For details, another business or third party. go to fedex.com and enter keyword “lithium batteries.” FedEx Express does not accept In relation to any personal data provided by you concerning yourself, your employees UN 3090 and UN 3480 lithium batteries tendered as IATA Section II shipments; they or agents, a recipient, or any third party in connection with a shipment or otherwise, you must be tendered as fully regulated IATA Section IA or IB. In addition, FedEx Express represent that you have complied with applicable data privacy laws, including obtaining does not accept waste batteries or batteries being shipped for recycling or disposal, the necessary legal basis for the provision of such data to FedEx and the processing by including damaged or defective batteries (see IATA variation FX–04). FedEx of this data as described in the FedEx Service Guide and providing the relevant H. FedEx may require shippers to hire a trained pack-and-ship vendor to resolve a individual with all information in connection with the collection, transfer and processing problem with an undeliverable dangerous goods shipment. If the recipient refuses of such data including the information contained in the FedEx Privacy Notice at a package or freight piece containing dangerous goods, or the package leaks or is fedex.com. FedEx will not be liable for costs, claims, damages and expenses suffered or damaged, it will be returned to the shipper if possible. If the shipper refuses to accept incurred by FedEx in connection with the shipper’s failure to comply with the Data the returned shipment or it cannot be returned because of leakage or damage due to Privacy section in these terms and conditions. You agree to indemnify FedEx in respect of faulty packaging, the shipper is responsible for and agrees to reimburse and otherwise all costs, claims, damages and expenses suffered or incurred by FedEx in connection indemnify FedEx for all costs, fees, and expenses it incurs in connection with the cleanup with your failure to comply with this section. and disposal of the package or freight piece. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to Declared Value for Carriage and Limits of Liability comply with FedEx Dangerous Goods shipping requirements. (Not Insurance Coverage) I. We have the right to refuse any package or freight piece with an odor or any package The declared value for carriage of any package represents our maximum liability in that is wet or leaking. If a dangerous goods shipment damages or contaminates any connection with a shipment of that package, including, but not limited to, any loss, property, the shipper is solely responsible for and will reimburse and indemnify FedEx damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, for any and all costs, fees and expenses it incurs in connection with the cleanup of such or misdelivery of information relating to the shipment. It is the shipper’s responsibility to damage or contamination. prove actual damages. Exposure to and risk of any loss in excess of the declared value is J. Not all FedEx locations accept dangerous goods, and we reserve the right to refuse assumed by the shipper. You may transfer this risk to an insurance carrier of your choice dangerous goods at any location where they cannot be accepted in accordance with through the purchase of an insurance policy. Contact an insurance agent or broker if you applicable law. Dangerous goods shipments, including dry ice, are not allowed at FedEx desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. Drop Box locations, FedEx Office Print and Ship Center locations, FedEx Authorized A. If for any reason the Warsaw Convention or the Montreal Convention (see the Carriage ShipCenter locations, FedEx OnSite locations, or FedEx ShipSite locations, except as Under International Conventions section) does not govern our liability, our maximum noted below: liability for loss, damage or delay, or any claim with regard to any shipment moving to or 1. Biological Substance, Category B (UN 3373) shipments can be placed in FedEx from the U.S. is limited to US$100, US$9.07 per pound or US$20.00 per kilo, whichever Drop Boxes in the U.S. and Puerto Rico. If FedEx Drop Boxes are not available at is greater, unless you declare a higher value for carriage and pay a greater charge. The FedEx Office Print and Ship Center locations, UN 3373 shipments can be handed interpretation of the relevant Convention’s liability limit may vary depending on the over the counter for acceptance. Contact your local FedEx Office Print and Ship destination country. If the Warsaw Convention as amended by Montreal Protocol No. 4 Center location for service questions.

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(Declared Value for Carriage and Limits of Liability [Not Insurance Coverage], cont.) applies to your shipment, our liability is limited to 17 Special Drawing Rights (SDRs) precipitates, or platinum (except as an integral part of electronic machinery). per kilo, unless you declare a higher value for carriage and pay the required fee. If the 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food Montreal Convention applies to your shipment, our liability is limited to 22 SDRs per kilo, stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money unless you declare a higher value for carriage and pay the required fee. Otherwise, our orders, gift cards and gift certificates, prepaid calling cards (excluding those that liability is limited to US$9.07 per pound (US$20.00 per kilo) unless you declare a higher require a code for activation), bond coupons, and bearer bonds. value for carriage and pay the required fee. 11. Liquor stamps and tax stamps. FedEx International Priority Freight and FedEx International Economy Freight shipments 12. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. have a maximum declared-value limit of US$100,000 to most destinations. FedEx 13. Guitars and other musical instruments that are more than 20 years old, and International Broker Select shipments to many countries are allowed to exceed the customized or personalized musical instruments. country declared-value-for-carriage limit (but not the FedEx International Priority and 14. Scale models (including, but not limited to, architectural models and dollhouses) FedEx International Economy maximum of US$50,000 per shipment). and prototypes. Except as limited below, unless a higher value is declared and paid for, our liability F. The declared value for carriage cannot be greater than the declared value for customs. for each package shipped between Puerto Rico and the U.S. is limited to US$100. G. When the sender has not specified the declared value for carriage of each package For each package exceeding US$100 in declared value, an additional amount will be on an air waybill, but has specified a total declared value for all packages, the declared charged. See Rates in the FedEx Service Guide for details. value for each package will be determined by dividing the total declared value by the Except as limited below, the declared-value limit for shipments between Puerto Rico number of packages on the air waybill unless you provide verifiable evidence supporting and the U.S. is US$50,000 per shipment, rather than US$50,000 per package. a different allocation. The declared value of any package in a shipment cannot exceed For packages shipped between Puerto Rico and the U.S., or sent to any international the declared value of the total shipment. location, the declared value for carriage cannot be greater than the declared value H. Notwithstanding anything else in the FedEx Service Guide, we are not liable for for customs. A FedEx Envelope and FedEx Pak to and from Puerto Rico is limited to a any loss of, damage to or delay, misdelivery or nondelivery of unacceptable shipments, declared value for customs and carriage of US$100. including, but not limited to, cash or currency, nor misdelivery of information. B. If you declare a higher value for carriage, an additional amount will be assessed for I. Notwithstanding anything else in the FedEx Service Guide, we are not liable for any each US$100 (or fraction thereof) by which the declared value for carriage exceeds the loss, damage or delay to any package that is not adequately packaged by the shipper. US$100 or US$9.07 per-pound liability limitation, whichever is applicable. See Rates J. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED in the FedEx Service Guide for details. EVEN IF A HIGHER VALUE IS DECLARED, OUR IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE LIABILITY FOR LOSS, DAMAGE OR DELAY OF A SHIPMENT WILL NOT EXCEED ITS REPAIR OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED COSTS, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX C. The maximum declared value for customs and carriage for the contents of a FedEx SERVICE GUIDE AS TO SUCH SHIPMENT. Envelope or a FedEx Pak, regardless of destination, is US$100 or US$9.07 per pound, K. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, whichever is greater. Goods with a value (actual or declared) exceeding US$100 should DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO not be shipped in a FedEx Envelope or FedEx Pak. PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED A D. The maximum declared value for customs and carriage for a FedEx international SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, shipment, if other than a FedEx Envelope or FedEx Pak, can be found at fedex.com under WHICHEVER IS LESS. the individual country listing. L. The shipper is responsible for accurately completing the air waybill or other shipping Except as limited below, the maximum declared value per shipment for FedEx documents, including completion of the declared-value section. We cannot honor International Next Flight is US$50,000. If a FedEx International Next Flight shipment is requests to change the declared-value information on the air waybill after tender to FedEx. tendered to FedEx palletized or shrinkwrapped as one single unit, the maximum declared M. See the Liabilities Not Assumed section for other limitations and exclusions on value is US$50,000. If more than one FedEx International Next Flight package is shipped our liability. on one air waybill, the declared value for carriage of each package will be determined N. Additional restrictions may apply to a shipment if sent pursuant to an airline by dividing the total declared value for carriage by the number of packages in the interline agreement. shipment; the liability of FedEx for loss or damage will be limited to the actual value O. In the event that FedEx Office procures, accepts tender of, performs, or otherwise of the package(s) lost or damaged, not to exceed the per-package declared value. undertakes the transportation, delivery or release of a package by FedEx Express, E. Shipments (packages or freight) containing all or part of the following items are whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, limited to a maximum declared value for carriage of US$1,000 per shipment or US$9.07 limitation and liberty of whatsoever nature contained in these terms and conditions or per pound, whichever is greater. Import of any of the following items may be prohibited otherwise available to FedEx Express as if such provision were expressly for its benefit. by individual countries, and a lower declared-value limitation for a country will control this stated limitation for such items: Delivery Signature Options 1. Artwork, including any work created or developed by the application of skill, FedEx offers Delivery Signature Options for shippers. Not available for all shipments taste or creative talent for sale, display or collection. This includes, but is not or to all destinations. limited to, items (and their parts) such as paintings, drawings, vases, tapestries, A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: limited-edition prints, fine art, statuary, sculpture and collector’s items. 1. From someone at the delivery address; or 2. Film, photographic images (including photographic negatives), photographic 2. From a neighbor, building manager or other person at a neighboring address; or chromes and photographic slides. 3. Where available, the recipient can sign a FedEx door tag or utilize other FedEx- 3. Any commodity that by its inherent nature is particularly susceptible to damage approved means to authorize release of the package without anyone present. or the market value of which is particularly variable or difficult to ascertain. If delivery cannot be completed in these ways, FedEx may reattempt delivery. 4. Antiques, or any commodity that exhibits the style or fashion of a past era and B. Direct Signature Required. FedEx will obtain a signature from someone at the whose history, age or rarity contributes to its value. These items include, but are delivery address. If no one is at the address, FedEx may reattempt delivery. not limited to, furniture, tableware and glassware. C. Adult Signature Required. FedEx will obtain a signature from someone at 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, the delivery address who is at least the age of majority in the destination country. china, crystal, glass, framed glass, and any other commodity with similarly Government-issued photo identification or other identification customarily accepted by fragile qualities. local authorities is required. In all cases, if there is no eligible recipient at the delivery 6. Plasma screens. address, FedEx may reattempt delivery. 7. Jewelry, including, but not limited to, costume jewelry, watches and their D. Shipments to residential addresses may be released without obtaining a signature. parts, mount gems or stones (precious or semiprecious), industrial diamonds, If you require a signature for a residential shipment, select one of the Delivery and jewelry made of precious metal. Signature Options. 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. E. Choosing a Delivery Signature Option overrides a signature release. 9. Precious metals, including, but not limited to, gold and silver bullion or dust,

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(Delivery Signature Options, cont.)

F. FedEx will assess the delivery signature charge if the shipper requests the Delivery If the shipment clears customs by 5 p.m. on the day arrangements are confirmed, delivery will Signature Option, even if a signature is not obtained, the option requested is not be scheduled for the next business day by 5 p.m. or the end of the local business day. In the available or FedEx is unable to provide a copy of the signature obtained at delivery. event we have cleared packages on your behalf and you do not have credit arrangements G. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and with FedEx, payment may be required prior to the release of your shipment. Rerouting sections. Export Control Laws Dimensional Weight (Volumetric Weight) FedEx Express is headquartered in the U.S. and will not transport shipments that violate Dimensional-weight pricing is applicable on a per-shipment basis to all shipments in U.S. export controls nor export controls in the countries in which we operate, provided customer packaging. FedEx packaging may also be subject to dimensional-weight pricing. they do not conflict with U.S. law. You are responsible for, and warrant, your compliance If the dimensional weight exceeds the actual weight, charges based on the dimensional with all applicable laws, rules and regulations, including, but not limited to, the U.S. weight will be assessed. Customers who fail to apply the dimensional-weight calculation Export Administration Regulations, the U.S. International Traffic in Arms Regulations, to a package may be assessed dimensional-weight charges by FedEx. See the Dimensional the U.S. Foreign Assets Control Regulations and applicable export laws and regulations Weight description in the Fees and Other Shipping Information section of the FedEx of any country to, from, through or over which your shipment may be transported. You Service Guide for additional details. agree, and warrant, that you will comply with all applicable U.S. government sanctions prohibiting the export or re-export of goods, services or technology to countries and Duties and Taxes regions listed by the U.S. government unilaterally or in coordination with other countries’ A. In order to complete clearance of certain items through customs, FedEx may disburse sanctions. In addition, no commodities originating or manufactured in any of these duties and taxes as assessed by customs officials on behalf of the payer and assess countries and regions are accepted for transportation anywhere in the world. For a a surcharge for doing so. For all shipments, FedEx may contact the payer and require current list of FedEx countries and regions served see International Express Package confirmation of reimbursement arrangements as a condition to completion of clearance Zones: U.S. Export and U.S. Import in the FedEx Service Guide or go to fedex.com/ and delivery, and at our sole discretion, require payment of duties and taxes before internationalpackages. release of the shipment to the recipient. Any FedEx Returns service shipments that are forwarded to a third country must also B. FedEx only provides estimates of customs duties and taxes through the Estimate comply with the export control requirements of the country of first departure. You agree Duties and Taxes feature on FedEx Global Trade Manager at fedex.com. Final duties and to furnish such information and complete and attach to the air waybill such documents taxes may vary. as necessary to comply with such laws, rules and regulations. C. In the event the accuracy or propriety of duties and taxes assessed on a shipment is In addition, you specifically warrant that you will not tender any shipments to us if disputed, FedEx or its designated broker may review the shipping documents tendered you or any of the parties involved in the shipment are listed on any of the export controls with the shipment. If FedEx determines that the duties and taxes were properly or sanctions lists published and maintained by: the U.S. Department of Treasury, Office assessed, the shipper agrees to pay the duties and taxes. of Foreign Assets Control; the U.S. Department of Commerce, Bureau of Industry and D. In the event we disburse duties, taxes or other fees to a customs agency, including Security; the U.S. Department of State, Directorate of Defense Trade Controls; the United the U.S. Merchandise Processing Fee, on behalf of the payer, the payer will be assessed Nations Sanctions Committees; the European Union Council; and any other relevant an ancillary clearance service fee based on a flat rate or a percentage of the total authority. In addition, you agree and warrant that you will not attempt to ship to any amount disbursed. This ancillary clearance service fee will vary depending upon the entity owned by any party, in the common ownership interest determined by the relevant destination country. listing authority, subject to U.S. government economic sanctions. E. If the sender fails to designate a payer on the air waybill, duties and taxes will Any shipments requiring a U.S. Department of State license or authorization, or automatically be billed to the recipient where allowed. Bill Sender Duties and Taxes requiring a U.S. Drug Enforcement Administration export permit, and certain in-bond and Bill Third Party Duties and Taxes are options available only for deliveries to shipments, must be shipped using our FedEx International Controlled Export service specified locations (call FedEx Express International Customer Service at 1.800.GoFedEx option, only available with FedEx International Priority, FedEx International Priority 1.800.463.3339 and say “international services”). Freight or FedEx International Priority DirectDistribution services. For further information, F. REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, THE SENDER go to the FedEx International Controlled Export section on fedex.com/en-us/service-guide/ IS ULTIMATELY RESPONSIBLE FOR PAYMENT OF DUTIES AND TAXES AND ALL FEES special-handling-services.html. AND SURCHARGES RELATED TO OUR DISBURSEMENT OF DUTIES AND TAXES IF You agree to identify any shipments requiring any other U.S. government export PAYMENT IS NOT RECEIVED. If a recipient or a third party from whom reimbursement license or permit, and shipments subject to such pre-export regulatory controls confirmation is required refuses to pay the duties and taxes upon request, we may and provide us with information and all necessary documentation to comply with contact the sender. If the sender refuses to make satisfactory arrangements to the applicable U.S. laws and regulations. You are responsible at your expense for reimburse FedEx, the shipment may be returned to the sender (in which case, sender determining U.S. export licensing or permitting requirements for a shipment, obtaining will be responsible both for original and return charges), or placed into a general order any required U.S. export licenses or permits, and ensuring that the consignee is warehouse or a customs-bonded warehouse, or considered undeliverable. authorized as required by the applicable laws and regulations of the origin country, If transportation charges for a shipment are billed to a credit card, FedEx reserves the destination country, and any country(s) asserting jurisdiction over the goods. Further, right to also settle uncollected duties and taxes charges associated with that shipment you are responsible for ensuring that the end-use or end-user of the items shipped does to the credit card account. not violate any specific control policies restricting certain types of exports, reexports G. If FedEx cannot obtain satisfactory confirmation of arrangements to reimburse it for and transfers of specifically enumerated items subject to the U.S. Export Administration amounts to be disbursed for duties and taxes, a shipment might be delayed. Such delays, Regulations. or any other failure to comply with these conditions, constitute liabilities not assumed We assume no liability to you or any other person for any loss or expense — and are not service failures. Accordingly, they are not covered by the money-back including, but not limited to, fines and penalties — if you fail to comply with any guarantee. (See the Liabilities Not Assumed and Money-Back Guarantee Policy sections.) export laws, rules or regulations. H. Payment for duties and taxes will be made by one of the following means at the sole discretion of FedEx: cash, check (personal or business, provided valid identification is Extra-Large Packages offered), credit card, money order, traveler’s check, or debit or deferment account. FedEx Extra-large packages are pieces weighing less than 151 lbs. (or destination country does not accept prepayment of duties and taxes at the time of shipment. limit) that exceed 130 inches (or destination country limit) in length and girth combined. I. We assume no responsibility for shipments abandoned in customs, and such These pieces may be refused, or at our sole discretion may be considered as FedEx shipments may be considered undeliverable. International Priority Freight or FedEx International Economy Freight shipments once J. In the event that we require confirmation of duties and taxes reimbursement accepted by us. Dimensional-weight pricing is applicable on a per-shipment basis for arrangements from the recipient, we will attempt to contact the recipient no later than 12 extra-large packages. The chargeable weight is the greater of the actual weight or p.m. on the day the shipment is available for customs clearance in the destination country dimensional weight for extra-large packages and is applied on a per-shipment basis. and inform the recipient of the estimated duties and taxes amount. If an arrangement The total shipment is subject to a minimum billable weight of 151 lbs. multiplied by satisfactory to us is made, the shipment will then be cleared through customs and delivered. the number of freight handling units.

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Fuel and Other Surcharges or omissions of customs or other regulatory agencies. We reserve the right to assess fuel and other surcharges on shipments without notice. I. Delays in delivery caused by adherence to FedEx policies regarding the payment of The duration and amount of any surcharge will be determined at our sole discretion. duties and taxes or other charges. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined J. Our inability to provide a copy of the delivery record or a copy of the signature by FedEx. The fuel surcharge rate, if applicable, is available on fedex.com. obtained at delivery. K. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, files or other storage media, or erasure or damage of photographic images or Inspection of Shipments and Identification Requirement soundtracks from exposed film. We may, at our sole discretion, open and inspect any shipment without notice. L. The loss of any personal or financial information including, but not limited to, social Governmental authorities may also open and inspect any shipment at any time. We security numbers, dates of birth, driver’s license numbers, credit card numbers and may, at our sole discretion, require the shipper to provide their government-issued financial account information. photo identification prior to tendering a package to FedEx. M. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” markings), “fragile” labels or other special directions concerning packages. Liabilities Not Assumed N. Your failure to ship goods in packaging approved by us prior to shipment where such FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE prior approval is recommended or required. DECLARED VALUE OR US$100 OR THE AMOUNT SET BY THE MONTREAL OR WARSAW O. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser CONVENTIONS (AS AMENDED), WHICHEVER IS GREATER, FOR CARRIAGE OF A SHIPMENT tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for ARISING FROM TRANSPORTATION SUBJECT TO THE TERMS AND CONDITIONS CONTAINED specimens and glass containers such as those used in laboratory test environments. IN THE FEDEX SERVICE GUIDE, WHETHER OR NOT FEDEX EXPRESS KNEW OR SHOULD P. Our failure to notify you of any delay, loss or damage in connection with your HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. shipment or any inaccuracy in such notice. In no event shall FedEx Express, including, without limitation, agents, contractors, Q. Shipments released without obtaining a signature at residential addresses. (See the employees and affiliates, be liable for any special, incidental or consequential damages, Delivery Signature Options section.) including, without limitation, loss of profits or income, whether or not FedEx Express had R. Shipments released without obtaining a signature at nonresidential addresses when knowledge that such damages might be incurred. release has been authorized by the shipper or recipient. (See the Delivery Signature If we inadvertently accept a shipment with a destination city or cities that we do not Options section.) serve in a country to which FedEx Express international services are provided, we may S. Failing to obtain the signature option requested for shipments using Delivery attempt to complete the delivery. However, we will not be liable and we will not provide Signature Options. (See the Delivery Signature Options section.) any proof of delivery. The delivery commitment listed for such country will not apply, T. Our failure or inability to attempt to contact the sender or recipient concerning and the applicable rate will be the highest for that country plus the maximum extended an incomplete or inaccurate address or other recipient information; incorrect, incomplete, service area surcharge. In these cases, the money-back guarantee applies only to the inaccurate or missing documentation; payment of duties and taxes necessary to release portion of the transportation provided directly by us. a shipment; or an incomplete or incorrect customs broker’s address. We will not be liable or responsible for loss, damage or delay caused by events we U. The failure to properly designate a delivery address as a Residential Delivery or cannot control. Commercial Delivery, including delivery addresses that were processed through any We will not be liable for, nor will any adjustment, refund or credit of any kind be address verification function or program. given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or V. Any package where FedEx records do not reflect that the package was tendered to failure to provide information caused by or resulting in whole or in part from: FedEx by the shipper. A. The act, default or omission of any person or entity, other than FedEx, including W. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing those of any local, state or federal government agencies. system, internet shipping device or any other electronic shipping method used to ship B. The nature of the shipment, including any defect, characteristic or inherent vice of a package, when the shipment is not tendered to FedEx. If you fail to do so and seek the shipment. a refund, credit or invoice adjustment, you must comply with the notice provisions C. Your violation of any of the terms and conditions contained in the FedEx Express in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any Terms and Conditions, as amended or supplemented, or on an air waybill, standard refund, credit or adjustment unless you comply with those notice provisions. conditions of carriage, tariff or other terms and conditions applicable to your shipment, X. Your use of an incomplete, inaccurate, or invalid FedEx account number or your including, but not limited to, the improper or insufficient packing, securing, marking failure to provide a valid FedEx account number in good credit standing in the billing and addressing of shipments, or use of an account number not in good credit standing, instructions on shipping documentation. or failure to give notices in the manner and time prescribed. Y. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases, or D. Perils of the air, public enemies, criminal acts of any person(s) or entities other items when not enclosed in outer packaging, or other general shipping containers including, but not limited to, acts of terrorism, public authorities acting with actual caused by adhesive labels, soiling or marking incidental to transportation. or apparent authority, authority of law, local disputes, civil commotion, hazards Z. The shipment of perishables or commodities that could be damaged by exposure incident to a state of war, local, national or international weather conditions (as to heat or cold, including, but not limited to, the shipment of any alcoholic beverages, determined solely by us), local, national or international disruptions in air or ground plants and plant materials, tobacco products, ostrich or emu eggs, or live aquaculture. transportation networks (as determined solely by us), strikes or anticipated strikes AA. The shipper’s failure to provide accurate delivery address information. (of any entity, including, but not limited to, other carriers, vendors or suppliers), BB. Damage to computers, or any components thereof, or any electronic equipment labor disruptions or shortages caused by pandemic conditions or other public health when shipped in any packaging other than: event or circumstances, natural disasters (earthquakes, floods and hurricanes are 1. The manufacturer’s original packaging, which is undamaged and has retained examples of natural disasters), conditions that present a danger to our personnel, a good, rigid condition. and disruption or failure of communication and information systems (including, but 2. Packaging that is in accordance with the FedEx packaging guidelines available not limited to, our systems). online at fedex.com/packaging. E. Our compliance or noncompliance with verbal or written delivery instructions from 3. FedEx laptop packaging, for shipments of laptop computers. the sender, recipient or persons claiming to represent the shipper or recipient. 4. FedEx small electronic device packaging, for shipments of cell phones, handheld F. Our compliance or noncompliance with any request to intercept a shipment in transit, computers, MP3 players and similar items. or to prevent delivery. 5. FedEx tablet packaging, for shipments of tablet computers. G. Damage or loss of articles packaged and sealed by the sender or by person(s) acting CC. Any shipment containing a prohibited item. (See the Prohibited Items section.) at the sender’s direction, provided the seal is unbroken at the time of delivery, the DD. Our provision of packaging, advice, assistance or guidance on the appropriate package retains its basic integrity, and the recipient accepts the shipment without packaging of shipments does not constitute acceptance of liability by FedEx unless noting the damage on the delivery record. such advice, assistance or guidance has been approved in writing by FedEx Packaging H. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts Design and Development and the writing expressly accepts liability in the event of a

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(Liabilities Not Assumed, cont.) damaged shipment. if we deliver a shipment 60 seconds or more after the applicable delivery commitment EE. Failing to meet our delivery commitment for any shipments with an incomplete time. The money-back guarantee applies to shipments tendered using the following or incorrect address. (See the Undeliverable Shipments section.) services: FedEx International First, FedEx International Next Flight, FedEx International FF. Failing to deliver or not attempting to deliver a package within the delivery Priority, FedEx International Priority Freight, FedEx International Economy, FedEx commitment time, if the shipper or recipient requested a later delivery or informed International Economy Freight, FedEx International Priority DirectDistribution, FedEx FedEx that the recipient location is closed during the originally scheduled delivery time. International Priority DirectDistribution Freight and FedEx International Premium. It GG. Damages indicated by any shockwatch, tiltmeter or temperature instruments. does not apply to FedEx International MailService. This money-back guarantee is HH. Loss or damage to alcohol shipments unless an approved packaging type is used your exclusive remedy in the event of a service failure for the recovery of all or any or FedEx Packaging Design and Development has preapproved your packaging prior to portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, shipment. See the Alcoholic Beverages section for further information. there is no remedy or recovery of charges for a service failure. There are no delivery II. Dangerous goods shipments that the shipper did not properly declare, including commitments for shipments on which the money-back guarantee is suspended. proper documentation, markings, labels and packaging. FedEx Express will not pay a B. Limitations. The following limitations apply: claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee 1. Credits for transportation charges will be applied to the payer’s account only, does not apply. and refunds will be made payable to the payer only. JJ. FedEx will not be liable for the failure to provide any services or service options 2. At the sole discretion of FedEx, the money-back guarantee may not be honored where our records do not reflect that the services or service options were selected by when the request is made by, or the information utilized to determine the status the shipper. of the package is determined by, a third party other than the payer of the charges. KK. Your use of FedEx customer automation systems or software versions that are 3. Only one refund or credit is permitted per package. In the case of multiple-piece no longer supported by FedEx, or your failure to update or upgrade FedEx customer shipments, this money-back guarantee applies to each package in the shipment. automation hardware or software as provided or directed by FedEx from time to time. If a service failure occurs for any package within the shipment, a refund or credit will be given only for the portion of the transportation charges applicable Limitations on Legal Actions to that package. For FedEx International Priority DirectDistribution and FedEx In the event that the Warsaw Convention, as amended, or Montreal Convention does International Priority DirectDistribution Freight, the money-back guarantee is not prescribe limitations on legal actions, the following will apply. prorated based on the number and weight of packages within the shipment Any right you might have to damages, refunds, credits, recovery of reliance where delivery is not completed by the service commitment. interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal 4. A credit or refund under our money-back guarantee policy will be applied only or equitable relief whatsoever against us under any cause of action arising from the against charges for the shipment giving rise to the credit. transportation of any package pursuant to the FedEx Service Guide shall be extinguished 5. An exact delivery commitment time can be obtained only by telephoning unless you file an action within one year from the date of delivery of the shipment or International Customer Service and supplying us with all of the following: from the date on which the shipment should have been delivered. 1. Commodity being shipped Any right that you might have to damages, refunds, credits, recovery of reliance 2. Date of the shipment interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal 3. Exact destination or equitable relief whatsoever against us under any cause of action arising from the 4. Weight of the shipment transportation of any package pursuant to the FedEx Service Guide shall be extinguished 5. Value of the shipment unless you first comply with all applicable notice periods and requirements in these terms Any transit time published in the FedEx Service Guide or elsewhere, or quoted by and conditions including, but not limited to, the periods and requirements for providing Customer Service without the above five required facts, is only an estimate and notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and is not a stated delivery commitment time. You agree that our records regarding we understand that timely and complete compliance with such notice periods and quoted delivery times will constitute conclusive proof of any such quotes. requirements is a contractual condition precedent to your right to any relief whatsoever, 6. If a delivery later than the original delivery commitment time is requested by and you must plead compliance with those conditions precedent on the face of any the shipper or recipient before the first delivery attempt is made, the delivery complaint that you file against us. You and we agree that FedEx cannot be considered to commitment time for application of the money-back guarantee policy will be have breached any obligation to you unless or until we wrongfully deny a claim submitted adjusted to account for the requested delivery date and/or time. However, the to us pursuant to the notice periods and requirements contained in these terms and money-back guarantee may not apply to certain shipments for which the recipient conditions. Finally, you and we agree that you will comply with applicable notice periods has requested to modify or customize delivery through methods approved by FedEx. and requirements even if you believe that such compliance will not result in relief from us 7. If the shipper or recipient informed FedEx that the recipient location is closed on or if you lack knowledge regarding whether such compliance will result in relief from us. a certain day or at a certain time, the delivery commitment time for application You agree that you will not sue us as a class plaintiff or class representative, join as of the money-back guarantee policy will be the next business day at the delivery a class member, or participate as an adverse party in any way in a class-action lawsuit commitment time for the service originally selected. against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an 8. This money-back guarantee does not apply to requests for invoice adjustment individual plaintiff. based on overcharges (see the Billing section) or shipments to P.O. box addresses To the extent that any court finds that state rather than federal law applies to any acceptable for delivery (see the Post Office Box Addresses section). provision of this contract, the controlling law is the substantive law of the state in which 9. The money-back guarantee for shipments destined for our extended service areas you tendered your shipment to us. applies only to the portion of the transportation provided directly by us. The performance of any services does not make us an agent of the shipper or any 10. This money-back guarantee applies only to transportation charges paid by third party for any purpose. U.S.-based payers and does not apply to duties, taxes or other charges, including Live Animals ancillary clearance service fees. 11. Holidays in international locations will affect our transit times. Contact FedEx Express does not accept live-animal shipments as part of its regular-scheduled International Customer Service for information on delivery commitments that service and does not transport household pets such as dogs, cats, birds and hamsters. may be affected due to the observance of these holidays. Deliveries normally FedEx Express may accept certain shipments of live animals such as horses, livestock scheduled to be made on the day of holiday observance will be rescheduled and zoo animals (to and from zoo locations only) on an exception basis if approved and for delivery on the next business day. The delivery commitment for application coordinated by the FedEx Animal Desk (call 1.800.405.9052). of the money-back guarantee policy will be extended for a period equal to the Money-Back Guarantee Policy length of the holiday. We offer a money-back guarantee for our services.1 This guarantee can be suspended, 12. If the sender or recipient specifies a customs broker other than FedEx or the modified or revoked at our sole discretion without prior notice to you. broker selected by FedEx (where this service is available), notification may A. Money-Back Guarantee. For U.S.-based payers, we will, at our option, and upon be given to the broker by 12 p.m. on the first business day the shipment is request, either refund or credit to the applicable invoice only your transportation charges available for customs clearance in the destination country, and such notification

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(Money-Back Guarantee Policy, cont.) constitutes timely delivery. Package Consolidators (Including FedEx Authorized 13. For FedEx International Next Flight service, the quoted delivery time may be changed for many reasons, including, but not limited to, the following: flight ShipCenter Locations, and FedEx ShipSite Locations delays or cancellations due to air traffic control, weather or mechanical at Office Depot and OfficeMax) problems. If the delivery commitment is changed, the money-back guarantee FedEx cannot accept a consolidation under FedEx Express international services or will only be applicable to the latest quoted delivery time. FedEx International Broker Select from a forwarder, unless the shipper: C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges if: a. Is a FedEx Authorized ShipCenter or FedEx ShipSite location, or 1. We provide you with proof of timely delivery, consisting of the date and time of b. Ships using FedEx International Airport-to-Airport, or delivery and, if applicable, the name of the person who signed for the shipment, c. Ships using FedEx International Express Freight, or or service-exception information reflecting that the failure to deliver timely d. Ships using FedEx International Premium. resulted from circumstances described under the Liabilities Not Assumed section. In addition, Package Consolidators are responsible for complying with all applicable 2. The service failure resulted, in whole or in part, from any of the circumstances requirements in these terms and conditions including, but not limited to, customs and described under the Liabilities Not Assumed section. other legal requirements applicable to packages tendered for international transportation. 3. The payer’s FedEx account number was not in good credit standing, or payment If you tender packages to a Package Consolidator instead of to us directly, the instructions were invalid, and delivery was delayed until payment arrangements following limitations apply: were secured. A. Package Consolidators are not agents of FedEx, and we are not responsible for any 4. The shipment was scheduled for delivery on the Wednesday immediately prior errors or omissions made by them. to Thanksgiving via any FedEx Express international or FedEx Express Freight B. Package Consolidators may submit claims for refunds or credits for shipping charges international service, and was delivered within 90 minutes of the published under the money-back guarantee policy. Neither the person or entity tendering the delivery commitment time for the selected service and destination. package to the Package Consolidator nor the recipient is eligible for refunds or credits 5. The shipment was scheduled for delivery during the seven calendar days before under the money-back guarantee policy. Christmas Day via any FedEx Express international or FedEx Express Freight C. In order for a Package Consolidator to receive packaging supplies from FedEx, the international service, and was delivered by the end of the day on the published Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx delivery commitment date for the selected service and destination. Authorized ShipCenter Agreement with FedEx. 6. The shipment was undeliverable or returned. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, 7. The shipment contained dangerous goods or dry ice. but they are not required to. Package Consolidators set their own rates for reselling 8. The shipment was delayed due to an incorrect address or to the unavailability FedEx services. or refusal of an appropriate or eligible person to accept delivery or sign for E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged the package. or delayed shipments tendered to a Package Consolidator, as the Package Consolidator 9. The shipment was delayed due to customs or regulatory delays, including, but is the shipper of these packages. Package Consolidators are independently owned and not limited to, any delays resulting from compliance with advance notice or prior operated businesses. notice requirements. F. See the Package Consolidator representative for information regarding rates and 10. The delay in delivery was caused by adherence to FedEx policies regarding services and the terms and conditions of carriage. Inquiries or claims regarding shipments the payment of duties and taxes prior to customs clearance or at delivery. tendered to a Package Consolidator must also be directed to the Package Consolidator. 11. Incorrect FedEx tracking numbers were applied to the subject package or G. As directed by FedEx, Package Consolidators must require a government-issued shipment by customers using FedEx electronic shipping devices. photo ID to validate the identity of their customer and must keep a record of the name 12. Complete recipient information was not provided at the time of tender to FedEx. and address on the ID of their customer for each package. Complete recipient information must be provided on either the air waybill or through any FedEx electronic shipping device. Package Tracking/Tracing 13. You did not book an international freight shipment as required. Tracing of international packages is available upon request. Call FedEx International D. Refund or Credit Requests. To qualify for a refund or credit due to a service Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) and failure, you must notify us of the service failure and request a refund or credit of your a tracing specialist will assist you. To trace your package, you must have all of the transportation charges in compliance with the conditions listed below. If you do not following information when you call us: comply with these conditions, you are not entitled to receive a refund or credit and A. Air waybill number. cannot recover compensation for a service failure in any lawsuit. B. Date of shipment. 1. You may request a refund or credit of transportation charges due to a service C. Recipient’s name and address. failure in the following ways: D. Number of packages and total weight of shipment. a. Use our internet application FedEx Billing Online at fedex.com if you are a E. Contents and value of shipment. registered user; or F. Your name and phone number, so we can call you back. b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via our telephone invoice adjustment system at Packaging and Marking 1.800.GoFedEx 1.800.463.3339 (say “billing”). A. You must comply with all applicable laws (including, but not limited to, local, state, 2. Your notification of a service failure must include your FedEx account number, federal and international laws), including those governing packing, marking and labeling if any; the FedEx tracking number; and the date of the shipment. for all shipments. 3. All requests for refund or credit of transportation charges must be received via B. It is the responsibility of the sender to properly complete the air waybill. The one of the approved channels within 15 calendar days of the invoice date or sender’s address on an air waybill or electronic shipping device must show the country within 15 calendar days from the ship date if you are paying by credit card or in which the shipment is tendered to FedEx. in advance by cash, check or money order. C. All packages must be prepared and packed by the shipper for safe transportation with 4. A partial payment against an invoice is not considered a request for invoice ordinary care in handling in an express-transportation environment. Any articles susceptible adjustment or notice of a refund request. A notification of the reason for an to damage as a result of conditions that may be encountered in transportation, such as unpaid charge with your payment is not considered a request for an invoice changes in temperature or atmospheric pressure, must be adequately protected by proper adjustment or notice of a refund request if the reason relates to a service failure. packaging. FedEx assumes no liability for perishables or commodities that could be 1 Offer void where prohibited by law. damaged by exposure to heat or cold. Each shipment must be legibly and durably marked with the name, address and ZIP code/postal code of both the shipper and recipient. Packages cannot be wrapped in kraft paper.

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(Packaging and Marking, cont.)

D. You must use FedEx packaging or new corrugated boxes in good, rigid condition Enforcement permits must be shipped using the FedEx International Controlled Export large enough to allow cushioning of contents on the top, bottom and sides. For guidelines service option or FedEx air cargo services. on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges Pickup and Delivery and protrusions wrapped, and the address label must be secured using the tie-on tag A. We provide delivery service at no additional charge to international destinations or the tire/crate label provided by FedEx (or you may secure it by wrapping pressure- within primary service areas. sensitive tape completely around the object). Briefcases, luggage, garment bags, B. Agents are utilized for deliveries to points in extended service areas (ESAs). Depending aluminum cases, plastic cases, computer cartons or similar types of items whose outer on the final destination, an ESA surcharge per shipment may be applied for U.S. export finish might be damaged by adhesive labels, soiling, marking or other types of surface shipments; see Rates in the FedEx Service Guide for details. Please call FedEx International damage that is normal with ordinary care in handling should be placed in a protective Customer Service to determine if your shipment will be subject to an ESA surcharge. container for shipment. Casters, wheels and rollers must be removed or packaged. C. We do not offer a restricted-delivery service and may deliver to someone other than E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container the person or entity named as the recipient. We also may make an indirect delivery. unless tested and approved for acceptance by FedEx Packaging Design and Development. Indirect delivery is a completed delivery to an address or location other than the address Information on how to submit your packaging for testing is available at fedex.com/ on the air waybill. Package addresses must include the complete street address and packaging. Expanded polystyrene foam coolers containing blood, urine and other telephone or telex number of the recipient. noninfectious liquid clinical specimens must be shipped inside a sturdy outer packaging. D. Shipments to hotels, hospitals, government offices or installations, university campuses, F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. or other facilities that utilize a mailroom or other central receiving area will be delivered Packages containing wet ice must be prepared to prevent the leakage of any liquid, to the central receiving area, unless otherwise authorized and approved by FedEx. regardless of package orientation. For additional wet-ice packaging requirements, refer E. Any person scheduling a pickup other than the sender must provide a FedEx account to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. number in good credit standing, otherwise the pickup must be scheduled by the sender. G. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be We require a minimum of two hours from the time the shipment(s) will be ready to make returned to the sender if possible. If the sender refuses to accept the returned shipment the pickup. (Contact FedEx International Customer Service for the specific lead times or it cannot be returned because of leakage, or damage due to faulty packaging, the required.) Repeated pickup attempts without packages being ready may result in the shipper is responsible for and will reimburse FedEx for all costs and fees of any type cancellation of pickup privileges. connected with the legal disposal of the shipment, and all costs and fees of any type F. If we inadvertently accept a shipment with a destination city not served in a country connected with cleanup of any spill or leakage. to which FedEx International Priority is provided, we may attempt to complete the H. FedEx reserves the right to request a shipper to submit a representative sampling of delivery. However, certain limitations will apply. (See the Liabilities Not Assumed section.) the packaging for inspection and testing. If the shipper fails to comply with our request G. FedEx International Priority Freight or FedEx International Economy Freight shipments to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be picked up or delivered to H3 areas will be picked up or delivered via cartage agents and a liable for any damages due to improper packaging. special handling fee will apply; see Rates in the FedEx Service Guide. Freight pickup and I. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx’s delivery is not available on weekends (except in offshore locations where standard business packaging requirements due to your pattern or practice of insufficient packaging. Claims for days vary) for FedEx International Priority Freight and FedEx International Economy Freight. damage or loss associated with an identified pattern or practice of insufficient packaging H. Proof of pickup is available upon request. You must provide the pickup number or will be denied. Any such claim filed related to your shipments will not be paid, regardless FedEx tracking number (also known as the air waybill number). We will not provide proof of which party files the claim, unless the claimant can establish that the loss or damage of pickup unless you provide this information. did not result from a failure to use proper packaging. FedEx will continue to deny such I. At our sole discretion, we may refuse to pick up or deliver a shipment (package claims until we determine that you have ceased the pattern or practice of failing to adhere or freight), or use alternative pickup or delivery arrangements, to maintain the safety to the packaging requirements. Nothing in this paragraph is intended to limit FedEx’s right of our employees and in cases in which we believe that our services may be used in to deny a claim where the shipment in dispute is found to have improper packaging. violation of local, state, federal or international laws. J. Information on how to submit your packaging for testing or evaluation, and tips on J. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. packaging specific commodities (including automotive and mechanical parts, computers K. The delivery commitment for FedEx International Next Flight service will be the and perishables), are available at fedex.com/packaging. delivery time quoted to each customer. The quoted delivery time will vary for each K. For international freight shipments, freight must be on a skid, pallet or other shipment and will depend on the availability of suitable commercial airline flights. forkliftable base. Boxes should be stacked squarely on the skid without hanging over the A quoted delivery time may be changed for a variety of reasons, including, but not edge, and the weight should be distributed evenly on the skid to avoid excess weight limited to, flight delays or cancellations due to air traffic control, weather or mechanical being placed on materials inside the cartons. Use 70-gauge stretchwrap and pass a problems. In the event of the occurrence of any of the foregoing, the FedEx International minimum of two bands (tightly secured) through the skid voids and around all cartons. Next Flight Service Desk shall quote a new delivery time to the shipper and recipient (if L. FedEx account holders may order supplies via fedex.com or by calling 1.800.GoFedEx requested by the shipper) by telephone or by customer-reasonably-requested method; this 1.800.463.3339 (say “order shipping supplies”). new delivery time shall then become the quoted delivery time. Two attempts will be made to reach the shipper and two attempts to reach the recipient (if requested by the shipper). Perishables Any such change in the quoted delivery time will be logged in to the tracking system. Shipments containing perishable articles must be packaged for a minimum transit L. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, time of at least 24 hours greater than our delivery commitment time for the shipment. contact the recipient to obtain delivery instructions, or to notify them that a delivery is Shipping perishable articles over a weekend or holiday is discouraged, and packaging scheduled, that a delivery has been completed or that a shipment is available for pickup at such shipments for longer transit times is required. We recommend that you ship a Hold at Location facility. Where available, FedEx may also permit recipients to request perishable items via FedEx International First, FedEx International Priority or FedEx modification or customization of delivery through methods approved by FedEx. International Priority Freight and have your proposed packaging evaluated by FedEx M. At its discretion, FedEx may not deliver or attempt delivery within the delivery Packaging Design and Development. Information on how to submit your packaging for commitment time of the service requested, if the shipper or recipient requested a later evaluation is available at fedex.com/packaging. Some perishables are prohibited from delivery or informed FedEx that the recipient is closed during the delivery commitment shipment (see the Prohibited Items section). For non-prohibited perishable shipments, time. In this situation, charges will be assessed based on the service initially selected your failure to use proper packaging releases us from any liability for spoiled perishables by the shipper. The shipper or payer is responsible for communicating with the recipient that we would otherwise assume (see the Liabilities Not Assumed section). regarding requested later delivery times and is responsible for knowing the days and times that the recipient location can accept FedEx deliveries. Pharmaceuticals N. If a shipper tenders packages that substantially exceed the number, type, size Shipments of pharmaceuticals will only be accepted when tendered in accordance with and/or weight of packages tendered on average for the location by the shipper applicable local, state, federal and international laws. The shipper is responsible for throughout the year, FedEx may accept such packages but, at its sole discretion, compliance with all applicable laws. Controlled shipments moving under U.S. Drug suspend the FedEx Money-Back Guarantee, if applicable, or adjust commitment times.

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(Pickup and Delivery, cont.) O. We reserve the right to assess a Residential Delivery surcharge on any shipment transportation, importation or exportation. delivered to a home or private residence, including locations where a business is 22. Shipments or commodities whose carriage, importation or exportation is operated from a home, or on any shipment in which the shipper has designated the prohibited by any law, statute or regulation. delivery address as a residence, including shipments where the delivery location has 23. Counterfeit goods, including, but not limited to, goods under a trademark that been designated as Residential Delivery in error. is identical to or substantially indistinguishable from a registered trademark, without the approval or oversight of the registered trademark owner (also Post Office Box Addresses commonly referred to as “fake goods” or “knock-offs”). You may use post office box addresses for certain international locations, including 24. Tobacco and tobacco products, including but not limited to cigarettes, cigars, shipments to Puerto Rico, but you must include a valid telephone, fax or telex number loose tobacco, smokeless tobacco, hookah or shisha. on the air waybill. FedEx cannot deliver to U.S. military post office box addresses such as 25. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana APO, FPO and DPO. intended for recreational or medicinal use and marijuana-derived cannabidiol (“CBD”); any product with any amount of tetrahydrocannabinols (“THC”), except Prohibited Items as set out in 21 CFR 1308.35; and synthetic cannabinoids. You are prohibited from tendering the following items for shipment to any international 26. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp destinations unless otherwise indicated, and you agree not to do so. (Additional stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR restrictions may apply depending on destination. Various regulatory clearances in 1308.35. addition to customs clearance may be required for certain commodities, thereby 27. Any substance that has not been approved for a medical use by the U.S. Food extending the transit time.) and Drug Administration and also has been listed as a Drug or Chemical of 1. APO/FPO/DPO addresses. Concern by the U.S. Drug Enforcement Administration, including, but not limited 2. C.O.D. shipments. to, kratom and Salvia divinorum. 3. Human corpses, human organs or body parts, human and animal embryos, or 28. Shipments with a declared value for customs in excess of that permitted for a cremated or disinterred human remains. specific destination. (See the Declared Value for Carriage and Limits of Liability 4. Explosives. (Class 1.4 explosives are acceptable for carriage to Canada, Germany, section in the FedEx Service Guide.) France, Japan, United Arab Emirates and United Kingdom. Note: United Arab 29. Dangerous goods except as permitted under the Dangerous Goods section of Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the these terms and conditions. FedEx Express facility in Dubai.) 30. Packages that are wet, leaking or emit an odor of any kind. 5. Items resembling a bomb, hand grenade or other explosive device, except as 31. Wildlife products that require U.S. Fish and Wildlife Service export clearance by provided in the Dangerous Goods section. This includes, but is not limited to, FedEx prior to exportation from the U.S. inert products such as novelty items, training aids and works of art. 32. In-bond shipments destined to or being withdrawn from a Foreign Trade Zone 6. Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico). or bonded warehouse, unless the FedEx International Broker Select option is 7. Bump fire stocks and other rapid-fire trigger activators. selected for U.S. import shipments, or the FedEx International Controlled Export 8. Ghost guns and other firearms not containing a serial number. service option is selected for U.S. export shipments. 9. Any firearm or other weapon manufactured using a 3-D printing machine. Notwithstanding any other provision of the FedEx Service Guide, we are not liable 10. 3-D printing machines designed, or that function exclusively, to manufacture firearms. for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees 11. Perishable foodstuffs and foods and beverages requiring refrigeration or other to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of environmental control. An exception is available by contract only. Contact your the shipper’s violation of any local, state or federal laws or regulations or from tendering FedEx account executive for information. any prohibited item for shipment. 12. Live animals including insects, except as provided in the Live Animals section 1You may be able to ship these items via FedEx International Controlled Export, FedEx International in the FedEx Service Guide. (Call the FedEx Animal Desk at 1.800.405.9052.) Premium, FedEx International Express Freight or FedEx International Airport-to-Airport. For 13. Animal carcasses, insects and pets. Taxidermy-finished hunting trophies or information on FedEx International Controlled Export, call International Customer Service at completely processed (dried) specimens of whole animals or parts of animals 1.800.GoFedEx 1.800.463.3339 (say “international services”). For information on the other services are acceptable for shipment into the U.S. listed call FedEx Express Freight Customer Service at 1.877.398.5851. 14. Plants and plant material, including cut flowers (cut flowers are acceptable from the U.S. to selected points in Canada and from Colombia, Ecuador and the Proof of Performance (Verbal) Netherlands to the U.S.). When requested by the sender or recipient, verbal confirmation of delivery (date, time 15. Lottery tickets and gambling devices where prohibited by law. and name of person who signed for the shipment) is available. For shipments to many 16. Money (coins, cash, currency, paper money and negotiable instruments countries that we serve, this information is usually available by 12 a.m. local time in the equivalent to cash such as endorsed stocks, bonds and cash letters). country of delivery on the day of scheduled delivery. 17. Pornographic and/or obscene material. For FedEx International Next Flight service, a proof-of-delivery phone call to the 18. Shipments 1 being processed under: shipper stating the date and time of delivery, and the name of the person who signed for a. Duty drawback claims unless advance arrangements are made. the shipment will be performed for every shipment. Two attempts will be made to reach b. Temporary Import Bonds — acceptable under the FedEx International Broker the shipper by telephone. A faxed proof of delivery will also be provided upon request by Select option, for initial import only. the shipper or the recipient. c. U.S. State Department licenses. d. Carnets. e. U.S. Drug Enforcement Administration export permit. Proof of Performance (Written) f. Letters of Credit. Shipments subject to Letters of Credit are generally When requested by the sender or recipient within one year of the shipping date, we prohibited, with the exception of shipments subject to Letters of Credit will, at our option, furnish a photostatic copy of the destination delivery record or calling for a “courier receipt,” as defined by Article 25 of UCP 600, shipped electronically captured delivery information for deliveries made to most points served. using the FedEx Expanded Service International Air Waybill. We assume no liability for our inability to provide a copy of the delivery record. g. Certificate of Registration shipments (CF4455). Signature proof of delivery showing an image of the recipient’s signature may be 19. Hazardous waste. This includes, but is not limited to, used hypodermic needles available online at fedex.com for express deliveries made within the U.S., Canada and or syringes transported for sterilization, recycling, disposal or for any other Puerto Rico. purpose, or other medical waste. 20. Shipments that may cause damage to, or delay of, equipment, personnel or Rate Quotations other shipments. Rates and service quotations provided to you by FedEx, including but not limited to, 21. Shipments that require us to obtain any special license or permit for rates and service quotations provided by our employees, agents, interactive voice

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(Rate Quotations, cont.) response systems and customer automation platforms are estimates and will be based AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES upon information provided by you, but final rates and service charges may vary from the AND ANY DUTIES OR TAXES WHICH WE HAVE DISBURSED, REGARDLESS OF ANY quotes based upon the characteristics of the shipment actually tendered to us and the PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS application of these terms and conditions. We are not liable for, nor will any adjustment, OR REFUSES TO PAY. refund or credit of any kind be made, as a result of any discrepancy in any rate or service Shipments initiated via the Create Import Shipment feature on fedex.com are quotation made prior to tender of the shipment and the rates, and other charges that governed by the terms and conditions applicable to the country from which the shipment we invoice to you. Any conflict or inconsistency between the FedEx Service Guide and originates. Those terms and conditions of service may vary from country to country. other written or oral statements or quotes (except those found in a FedEx Sales or FedEx Consult our local office in the origin country for details. Express Customer Automation agreement) concerning the rates, features of service, and FOR SHIPMENTS INITIATED VIA THE CREATE IMPORT SHIPMENT FEATURE ON terms and conditions applicable to FedEx Express service will be controlled by the FedEx FEDEX.COM, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN Service Guide, as modified, amended, changed or supplemented. FedEx only provides TO FEDEX, THE PARTY THAT INITIATES THE IMPORT SHIPMENT TRANSACTION WITH estimates of customs duties and taxes through the Estimate Duties and Taxes feature FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL on FedEx Global Trade Manager at fedex.com. CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR Rates quoted will vary depending on whether (1) the shipper is a FedEx account TAXES WHICH WE HAVE DISBURSED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS holder and (2) the shipper has discounts applied to his or her account. TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their Routing and Rerouting shipping to their account. We will determine the routing of all shipments. Some shipments may be consolidated • Shippers will be quoted Account-Specific Rates if they have a valid FedEx or forwarded by FedEx for transportation on foreign air carriers, or on either a charter or account, have discounts applied to their account and if they charge their shipping an interline basis as FedEx may determine. We reserve the right to divert any shipment to their account. (including use of other carriers) in order to facilitate its delivery. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. FedEx assumes no obligation to reroute any shipment to a third country, to carry the that are paid for by cash, check, debit or credit card instead of being charged to goods by any specified aircraft or over any particular route or to make connection at any a valid FedEx account. point according to any schedules. You agree that FedEx may, without notice, substitute alternative carrier or aircraft, deviate from the route or routes, or cause the goods to Refusal or Rejection of Shipments be transported by motor vehicle. We reserve the right to refuse, hold or return any shipment and may do so at our sole FedEx may not reroute shipments when Adult Signature Required has been selected discretion and without liability to us. We will execute that right when (but not limited or applied as a delivery signature option. to cases in which): (1) the shipment may cause damage or delay to other shipments, Dangerous goods may not be rerouted to an address other than the original property or personnel; (2) the shipment is likely to sustain damage or loss in transit intended-recipient’s address provided by the shipper, unless dry ice is the only type of because of improper packaging or otherwise; (3) the shipment contains any prohibited dangerous goods contained in the shipment. (Note: All dangerous goods shipments items; (4) the account of the person or entity responsible for payment is not in good may be made available as hold for pickup at permissible locations or be returned to the credit standing; (5) when acceptance of the shipment may jeopardize our ability to provide sender.) service to other customers; or (6) when FedEx is unable to validate the identity of the Any requested change to an address that is not a reroute or an address correction shipper. We have no liability whatsoever for refusal or rejection of shipments. is a new shipment, and new shipping charges will apply. THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF THE Restrictions TENDER OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT A. Size restrictions vary by country. IN ANY WAY WE DEEM APPROPRIATE. B. Per-package weight limits may vary by country. Note: This section does not apply to requests for delivery to another address made C. There is no limit on the aggregate weight of a multiple-piece shipment (except by the recipient through methods approved by FedEx. to Argentina), provided each individual package does not exceed the per-package weight limit for the destination country. Shipments exceeding 500 lbs. require advance Tobacco and Tobacco Products arrangements with us. You must call us to arrange for pickup commitments and delivery Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. commitments. The money-back guarantee will apply only once a delivery commitment has been established by FedEx after pickup of your shipment. Undeliverable Shipments D. No more than one type of service may be indicated on a single air waybill and no An undeliverable shipment is one that cannot be delivered for reasons that include, but more than one FedEx Envelope, FedEx 10kg Box or FedEx 25kg Box may be shipped on are not limited to, any of the following: a single air waybill. • The recipient refuses to pay for a bill-recipient shipment. E. You may ship up to 10 different commodities on a single air waybill. • The recipient refuses to accept the shipment prior to, during or after delivery. F. The declared value for carriage cannot exceed the declared value for customs as • The recipient’s delivery address cannot be located. indicated on the air waybill. • The shipment was addressed to an area not served by FedEx. • The shipment’s contents or packaging are damaged to the point that rewrapping Return and Import Shipping Options is not possible. Shipments returned to the United States using the FedEx Global Returns service option are • The shipment is unable to clear customs. governed by the terms and conditions applicable to the country from which the shipment • The shipment would likely cause damage or delay to other shipments or property is returned. Those terms and conditions of service may vary from country to country. or injury to personnel. Consult fedex.com/globalreturns or our local office in the origin country for details. • The shipment contains prohibited items. Returns customers may use a currency other than U.S. dollars. Note that currency • The recipient’s place of business is closed. conversion rates may fluctuate. If a currency other than U.S. dollars is used, the U.S. • No appropriate person was available to accept the shipment at a delivery location returns party must check the current conversion rate to determine if an Electronic Export on the initial delivery attempt or reattempts. Information (EEI) is required to be filed. If a returns label is sent to the U.S., the U.S. • The shipment was improperly packaged. returns party should always ensure that the Automated Export System (AES) proof of • The recipient of a Hold at Location shipment cannot be contacted or the recipient filing citation or Foreign Trade Regulations (FTR) exemption statement is correctly printed fails to retrieve the shipment. on the label before exporting. Should a shipment be classified as undeliverable or unidentifiable, the following FOR FEDEX GLOBAL RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS guidelines apply: THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT A. If a shipment is undeliverable for any reason, we may attempt to notify the sender TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND to arrange for the return of the shipment if local customs regulations will allow. If the

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(Undeliverable Shipments, cont.) sender cannot be contacted within five business days, we may place the shipment in a general order warehouse or a customs-bonded warehouse or will dispose of the shipment. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in returning, storing or in the sale, destruction or disposal thereof. B. For shipments returned from international points to the U.S., return charges and fees will be assessed to the original shipper, along with the original charges and fees. Also included will be any other charges incurred by us, including, but not limited to, duties, taxes, ancillary clearance fees and storage fees, if applicable. For returned shipments containing dangerous goods, the shipper must supply a completed return air waybill and all other required documents. C. Shipments that cannot be returned due to local regulatory constraints will either be placed in a general order warehouse or a customs-bonded warehouse or disposed of at our sole discretion and at any location. The shipper agrees to pay any costs incurred by FedEx in such placement or disposal. Warranties WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED. If you have questions or concerns regarding FedEx services, please send your correspondence to FedEx Custosmer Relations Department, 3875 Airways Blvd., Module H, Memphis, TN 38116.

These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries and affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective retail rates under which packages, documents, skids and containers are accepted for carriage. The most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the rates and conditions of FedEx service to which it applies. © 2020 FedEx. All rights reserved. No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx.

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FedEx Ground Tariff Tariff 200-GG, effective January 6, 2020 Updated September 28, 2020 (Cancels Tariff 200-FF, effective January 7, 2019)

Contents

Scope of Tariff 166 Definitions 166 Non-Waiver 167 Account Numbers 167 Alcoholic Beverages 167 Animal Carcasses 167 Billing 167 Claims 168 Collect on Delivery (C.O.D.) Service 170 Credit Terms 171 Data Privacy 172 Declared Value and Limits of Liability (Not Insurance Coverage) 172 Delivery Signature Options 172 Dimensional Weight (Volumetric Weight) 173 FedEx Home Delivery 173 Firearms 173 Fuel and Other Surcharges 173 Hazardous Materials 173 Inspection of Shipments and Identification Requirement 174 Liabilities Not Assumed 174 Limitations on Legal Actions 175 Money-Back Guarantee Policy 175 Package Consolidators (Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) 176 Package Restrictions (Size and Weight) 177 Packaging and Marking 177 Pharmaceuticals 177 Pickup and Delivery 177 Plants and Plant Materials 178 Prohibited Items 178 Proof of Delivery 179 Rate Quotations 179 Refusal or Rejection of Shipments 179 Return Options 179 Tobacco and Tobacco Products 179 Undeliverable Shipments 179 Warranties 179 International Service Conditions 180 Additional Information 182

For the most current updates to the FedEx Ground Tariff, please go to fedex.com/us/terms.

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The FedEx Ground Tariff, contained in the FedEx Service Guide, supersedes all previous Definitions terms and conditions, tariffs, amendments, supplements, and other prior statements “Account-Specific Rates” are the rates paid by FedEx account holders who have concerning the rates and conditions of FedEx Ground service to which this tariff applies. discounts applied to their account and who charge their shipping to their FedEx account. The contract of carriage as expressed in this tariff constitutes the entire agreement between the parties and supersedes all previous agreements and understandings, “Business day” means Monday through Friday for FedEx Ground, and Monday through 1 whether oral or written, between the parties or any agents, affiliates or subcontractors Sunday for FedEx Home Delivery, except for the following holidays: thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and Memorial Day Thanksgiving Day employees [“FedEx Office”]) with respect to the subject matter hereof, and each party Independence Day Christmas Day warrants that it has not relied and will not be relying upon any evaluation, representation Labor Day New Year’s Day or advice from the other party, its agents, affiliates or subcontractors (including any Observation of holidays is subject to change. Refer to the holiday list at agents, affiliates or employees of FedEx Office) except representations expressly made fedex.com/en-us/service-guide/holiday-schedule.html for details. in writing in this tariff. “Business delivery” means any delivery that is not a residential delivery. FedEx reserves the right to unilaterally modify, amend or supplement the rates, features of service, services, terms and conditions, and tariff in the FedEx Service Guide “Commercial delivery” means any delivery that is not a residential delivery. applicable to all customers without notice. All modifications, amendments or supplements “Consolidator” means any person, corporation, partnership or other entity that is may be authorized only by an officer in the Legal Department of FedEx Corporation or independent from FedEx and derives income from the consolidation of the packages successor positions, but no other agent or employee of FedEx nor any other agent or of others for tender to us, including all FedEx Authorized ShipCenter locations and party is authorized to do so. entities who have executed a Packaging and Pricing Agreement, Package Consolidator The FedEx Service Guide consists of the service information at fedex.com/ Agreement or Packaging Agreement with FedEx. serviceguide and the overview of services in the downloadable FedEx Service Guide “FedEx,” “FedEx Ground,” “our,” “us” and “we” refer to FedEx Ground Package (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; the FedEx System, Inc., and its officers, employees and agents (but does not include cartage agents). Express Terms and Conditions; this FedEx Ground Tariff; and the FedEx SameDay City “In good credit standing” means: (1) that payment on the FedEx account is current; Tariff. The FedEx Ground Tariff and rates in this book and at fedex.com/serviceguide (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, make up the contract of carriage under which your shipments are transported, unless the balance does not exceed the credit limit established by FedEx. modified under a separate agreement. To the extent that conflicts exist, if any, between the terms and conditions, other parts of the FedEx Service Guide, and the current “Length” is the longest side of a package. versions, if any, of the FedEx Ground Tariff 200 and fedex.com, the downloadable version “Overcharge” means a charge based on an incorrect rate; an incorrect special handling (PDF) of the FedEx Ground Tariff (including any amendments, supplements or both) as fee; billing a service other than the service selected for the package; billing based on then in effect on the date of shipment shall control. incorrect package or shipment weight; billing to the wrong account number; or any other billing, unrelated to a service failure, that results in an incorrect charge. Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to packages originating in the U.S. for transportation via a FedEx Ground service, except “Package” means any container and its contents, and includes any non-containerized article. that this tariff does not apply to packages tendered to FedEx Ground for shipment via “Proof of delivery” means electronically captured delivery information, which may the FedEx SmartPost service. include date, time, location and signature information. “Residential delivery” means a shipment addressed to a home or private residence, Scope of Tariff including locations where a business is operated from the home, and/or a shipment in A. Participating Carriers. FedEx Ground Package System, Inc. (FedEx Ground) with which the shipper has designated the delivery address as residential. FedEx Ground also packages originating in the U.S. has FedEx Home Delivery service for residential packages. B. Governing Publications. Except as otherwise provided, this tariff is governed by the following publications, supplements thereto or succeeding publications thereof: “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, FedEx Zone Locator (U.S.) and the rate information in the FedEx Service Guide in effect check, debit or credit card instead of being charged to a valid FedEx account. at the time of shipment. These publications are available at fedex.com. “Return option” means FedEx Ground Package Returns Program (PRP), FedEx Ground C. Scope of Operations Call Tag, FedEx Print Return Label and FedEx Email Return Label. FedEx Ground Package System, Inc. (U.S.): “Service failure” means FedEx Ground did not deliver your standard ground and 1. To operate as a CONTRACT CARRIER, by motor vehicle, in interstate or foreign multiweight ground package(s) by the end of the scheduled delivery day as published commerce, over irregular routes, transporting GENERAL COMMODITIES (except on fedex.com, except as otherwise described in this tariff. Classes A and B explosives, household goods and commodities in bulk) between “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. points in the U.S. under continuing contract(s) with commercial shippers, For shipments tendered at a FedEx location after the last pickup time, the ship date receivers or brokers of such commodities. is the next business day. 2. To operate as a COMMON CARRIER, by motor vehicle, in interstate or foreign commerce, over irregular routes, transporting GENERAL COMMODITIES (except “Shipment” means one or more packages shipped together to the same recipient. Classes A and B explosives, household goods and commodities in bulk) in “Standard List Rates” are the rates paid by FedEx account holders who do not have packages weighing 150 lbs. or less when transported in a motor vehicle in discounts applied to their account and who charge their shipping to their FedEx account. which no one package exceeds 150 lbs., between ground points in the U.S. “Transportation charges” mean amounts assessed for movement of a shipment 3. To operate as a common and contract carrier, by motor vehicle, in intrastate and does not include any other fees or charges that may be assessed under the FedEx commerce, over irregular routes, transporting GENERAL COMMODITIES (except Service Guide, such as (but not limited to) declared-value charges, special handling fees, Classes A and B explosives, household goods and commodities in bulk) between customs duties and taxes, collect on delivery (C.O.D.) charges, and surcharges. points in the U.S. “Valid” as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. “You” or “your” means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment. 1 Standard Saturday and Sunday delivery and FedEx Home Delivery convenient delivery options are not available to all areas. Saturday and Sunday delivery are available for packages with a scheduled transit time of 1, 2 or 3 business days. For more information on transit times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab, or contact your FedEx account executive.

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Non-Waiver FedEx, at its sole discretion, reserves the right to bill the sender for those charges and Any failure by us to enforce or apply a term, condition or provision of this FedEx Ground assess an invalid account surcharge. Tariff does not constitute a waiver of that term, condition or provision and does not FedEx may provide trade credit information on its account holders to credit bureaus. otherwise impair our right to enforce such term, condition or provision. Alcoholic Beverages Account Numbers Only licensed entities holding a state and federal license or retailers holding a state All shipments originating in the U.S. and paid for with cash, check, debit or credit card license may ship alcohol with FedEx. Consumers may not ship alcohol. Shipments must be tendered at a staffed shipping location, and will be charged FedEx Retail Rates. containing alcoholic beverages are prohibited to locations where FedEx Ground uses Account numbers are issued by FedEx according to shipping location and are a postal service, an interline cartage agent or a freight forwarder for final delivery. nontransferable. Account numbers are issued and used solely at the discretion of FedEx. Shippers must enter into an approved FedEx Alcohol Shipping Agreement before FedEx may discontinue the use of accounts, in whole or in part, and terminate all or shipping any alcohol with FedEx. For more information, go to fedex.com/us/wine or particular accounts and account numbers at any time, for any reason, at its sole contact your FedEx account executive. discretion. Improper, illegal or any other misuse of your FedEx account may also, at A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits) the sole discretion of FedEx, result in loss of discounts or termination of the account. when both the shipper and recipient are either licensed wholesalers, licensed dealers, Improper, illegal or other misuse includes, but is not limited to, unauthorized licensed distributors, licensed manufacturers, licensed retailers or licensed importers, consolidation of shipments owned by different parties, or violations of the terms and subject to additional requirements and all applicable laws and regulations. Contact your conditions in this FedEx Service Guide. If your account has been compromised or stolen, FedEx account executive for complete details. the account may be closed and you may be issued a new account. However, you will B. Licensee to Consumer. FedEx will accept wine shipments from licensed entities be responsible for all valid charges on the closed account. Any materials, rights or directly to consumers, subject to additional requirements and all applicable laws and privileges that you acquire by holding a FedEx account number may not be used for any regulations. Contact your FedEx account executive for complete details. Shipments of purpose other than shipping with FedEx, and FedEx may seek damages against you for beer or spirits to consumers are prohibited. any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional Animal Carcasses FedEx account numbers at any time in the future. All charges will be billed and must be FedEx Ground does not accept animal carcass shipments as part of its regular-scheduled remitted in U.S. funds. service. FedEx Ground may accept certain shipments of animal heads and other parts for Any individual or entity that uses the FedEx account or shipping discounts of another taxidermy if properly packaged. FedEx account holder without authorization will be charged Standard List Rates for If approved by FedEx, we may accept animal carcasses, organs and other parts on all such shipments without prior notice. This includes all shipments, whether they are an exception basis under the following conditions: classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). billing. Unauthorized use includes, but is not limited to, using the shipping discount of 2. The shipper must have its packaging tested and pre-approved by FedEx another FedEx account holder without the knowledge and permission of both FedEx and Packaging Design and Development for the type of animal carcass, organ or the account holder. part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of All requests for account numbers are subject to credit investigation and verification the shipper to adequately package shipments for all temperature extremes and by our Credit Department and Customer Account Confirmation Department. FedEx utilizes handling conditions. business credit reporting agencies, audited financial statements, Standard & Poor’s and Contact your FedEx account executive for details and additional requirements. Moody’s bond ratings, and other sources as necessary, to determine eligibility for open credit terms. FedEx does not offer consumer credit privileges. Any individual shipping Billing for personal use must prepay the shipment charges or establish a FedEx account for A. “Bill Sender” means charges will be billed to the sender. Payment on the account billing directly to a major credit card. Stored-value cards or gift cards cannot be used must be current. The sender may request an initial rebilling to another party, but all to open an account; however, such cards may be used for payment when tendering a subsequent rebills will be only to the sender. package at staffed FedEx shipping locations, and in conjunction with our credit card B. “Bill Recipient’s FedEx Account Number” means charges will be billed to the recipient acceptance policy. If your FedEx account is billed directly to a credit card, you agree to (except for certain additional charges that are billed to the sender, including, but not limited the following terms: (1) you authorize FedEx to initiate variable charges to the credit card to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup charges, to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any address correction fees, and invalid or missing account number fees). “Bill Recipient” should unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts not be confused with C.O.D. service. In order to choose this billing option, the recipient’s associated with your account without requiring a signed receipt; (4) you agree to keep FedEx account number must be inputted into the sender’s electronic shipping system at the your card information current (FedEx may receive updates on your card information time the package is processed and payment on the account must be current. If the recipient from participating issuing banks and may update your account profile to avoid service is billed initially and refuses to make payment for the shipment, the charges may be rebilled disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds to a third party. If not paid by the third party, any additional rebilling will be to the sender’s or other charges incurred from attempts to charge and/or place holds on your card; and account. (See section N, Billing Special Handling Fees.) The sender is liable for, and will be (6) your agreement to these terms and conditions is to be accepted as authorization to billed for, all charges and fees, plus all special handling fees in the event recipient or any the card issuer to pay all amounts associated with your account. third party does not pay. If due to the charges the recipient account exceeds credit limits The party to whom a FedEx account number is issued is liable for all charges to with FedEx Ground, the sender will automatically be billed. the account, including those resulting from unauthorized use. The account holder is C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone responsible for the safekeeping of the account number. The account number should be other than the sender or recipient (except for certain additional charges that are billed to released only to those authorized to ship on the account. the sender, including, but not limited to, weekly pickup fees, alternate address pickup Failure to keep your FedEx account current may result in “termination” of your fees, on-call per-package pickup charges, address correction fees, invalid or missing FedEx Ground service. If the account number to be billed is not valid, the shipment may account number fees, and fees associated with C.O.D. or electronic C.O.D. [E.C.O.D.]). be refused, delayed or returned until an alternative form of payment is secured. If a In order to choose this billing option, the FedEx account number of the third party package is held, returned, or delivery is otherwise delayed because the account is not in must be inputted into the sender’s electronic shipping system at the time the package good credit standing, you will not be entitled to a refund or credit of your transportation is processed and payment on the account must be current. If the third party is billed charges under the money-back guarantee policy. initially and refuses to make payment for the shipment, the charges may be rebilled to You must use your FedEx account number to obtain any discount applicable to your another party, but subsequent requests will only be rebilled to the sender. (See section account. Use of your account number constitutes your agreement that all packages N, Billing Special Handling Fees.) If the party that is rebilled refuses to pay, the sender shipped by us shall be subject to this tariff, as modified, amended or supplemented. is liable for and will be billed for all charges and fees, plus all special handling fees. If For FedEx Ground services, you may only request FedEx to bill accounts with a U.S. due to the charges the third-party account exceeds credit limits with FedEx Ground, the or Canadian billing address. Any request for FedEx to bill otherwise is null and void, and sender will automatically be billed.

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D. “Bill FedEx Ground COLLECT” means transportation charges will be billed to the Any customer not using EDI or FedEx Billing Online whose billing address is in recipient and certain additional charges will be billed to the sender. The transportation AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: charges billed to the recipient include, but are not limited to, fuel surcharges and FedEx out-of-area surcharges. The certain additional charges billed to the sender include, but P.O. Box 660481 are not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package Dallas, TX 75266-0481 pickup charges and address correction fees. In order to choose “Bill FedEx Ground COLLECT,” the sender is responsible for shipping to consignees who are authorized Any customer not using EDI or FedEx Billing Online whose billing address is in COLLECT recipients. If the consignee is not authorized, the sender is liable for, and AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: will be billed for, all charges and fees, plus all special handling fees in the event the FedEx recipient or any third party does not pay. If not paid by the third party, any additional P.O. Box 7221 rebilling will be to the sender’s account (see section N, Billing Special Handling Fees). Pasadena, CA 91109-7321 “Bill FedEx Ground COLLECT” should not be confused with C.O.D. service. Customers who receive their invoices via FedEx Billing Online should mail their When shipping packages using the FedEx Ground COLLECT service option, the sender payment and remittance detail to: agrees to pay all additional charges and surcharges related to the shipment other than FedEx Billing Online those billed to the recipient, as described above. The sender agrees to ship packages P.O. Box 371599 collect only to recipients authorized by FedEx Ground to receive collect shipments. The Pittsburgh, PA 15250-7599 sender further agrees to pay all applicable transportation charges if a package is shipped L. If you receive invoices via EDI, your payment must be accompanied by electronic to an unauthorized recipient or if an authorized recipient refuses to accept delivery of a remittance data that includes the associated: collect shipment. An additional charge will be assessed on any package that is shipped • Bill-to account number(s). collect to a recipient not authorized by FedEx Ground to receive collect packages. • Invoice number(s). E. For “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, • Tracking number(s). if the recipient or third party refuses to pay the charges, refuses delivery or cannot • Amount(s) being paid. be contacted, the sender is responsible and will be billed for any and all charges. For For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, FedEx Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. Ground may verify the method of payment and reserves the right to not accept any Some invoice adjustment requests may also be transmitted electronically. “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” shipment for which Payment for EDI invoices must be submitted electronically via electronic funds such verification cannot be established. transfer (EFT) or by sending a check payment to one of the following: F. FedEx may consider payment type in determining pricing and discounts, and reserves (By FedEx services) the right to adjust discounts based on payment type. FedEx ERS G. The sender’s shipment may be delayed if FedEx Ground determines that it is billed Attn: Box 371741 to a FedEx account number that is not in good credit standing. The service failure 500 Ross Street money-back guarantee will not apply (see the Money-Back Guarantee Policy section Room 154-0455 for details and limitations). Pittsburgh, PA 15250-7741 H. C.O.D. shipments may not be shipped “Collect” or “Bill Recipient.” Shipping charges Phone: 412.234.5494 for C.O.D. shipments must be billed to either a sender’s or third party’s FedEx account number; they may not be paid by cash, check or credit card. (By U.S. Postal Service) I. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX FedEx ERS GROUND, THE SENDER IS ULTIMATELY LIABLE FOR ALL CHARGES AND FEES. For FedEx P.O. Box 371741 returns shipments, please see Return Options. Pittsburgh, PA 15250-7741 J. A special handling fee will be applied for any check or electronic funds transfer (EFT) M. If you are interested in or have questions regarding any of our invoicing or payment that is dishonored due to insufficient funds on deposit or incorrect or insufficient methods, contact your FedEx account executive or call FedEx Revenue Services at signature of the drawer. 1.800.GoFedEx 1.800.463.3339 (say “billing”), or access our internet application Manage K. Your payment must be accompanied by the remittance data that supports the My Account at fedex.com. payment. Remittance data must include the FedEx invoice number and the associated N. Billing Special Handling Fees. A special handling fee will be applied in the amount(s) being paid on the FedEx invoice. Payment at the tracking-number level must be following situations: transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. 1. Invoicing where an incomplete, inaccurate, invalid or deleted account number Payment should be sent using your remittance advice to one of the following: appears in the EDI transmission of shipping information. (By FedEx services) a. For “Bill Sender” transactions, if the account number on the shipping barcode FedEx Lockbox 360353 is incomplete, inaccurate, invalid or deleted, and FedEx Ground is able to Room 154-0455 determine the correct number from FedEx Ground records, all charges and fees, 500 Ross Street plus the special handling fee, will be billed to the sender, and any appropriate Pittsburgh, PA 15262 earned discount will apply. If the correct account number cannot be determined (By U.S. Postal Service) from FedEx Ground records, all charges and fees plus the special handling Any customer not using electronic data interchange (EDI) or FedEx Billing Online fee will be billed to the sender, and no discount will be allowed. whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, b. For “Bill Third Party” or “Bill Recipient” transactions, if the third party or PA, RI, SC, VA, VT or WV should mail payment and remittance detail to: recipient account number in the electronic data interchange (EDI) transmission FedEx is incomplete, inaccurate, invalid or deleted, all charges and fees, plus P.O. Box 371461 the special handling fee, will be billed to the sender. If FedEx Ground can Pittsburgh, PA 15250-7461 determine the sender’s correct account number from FedEx Ground records, it will be used for billing, and any appropriate earned discount will apply. If Any customer not using EDI or FedEx Billing Online whose billing address is in billed to sender and sender’s correct account number cannot be determined AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should from FedEx Ground records, no discount will be allowed. mail payment and remittance detail to: c. The fee for an incomplete, inaccurate, invalid or deleted account number will FedEx be applied only once for each package with such an account number. P.O. Box 94515 2. Payer Rebilling. A special handling fee will be charged to the sender for all Palatine, IL 60094-4515 requests to change a billing from the party billed or the bill-to party shown

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on the shipping transmission. If there are multiple requests, the fee may be 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, applied for each invoice line item, which is rebilled. Requests for rebilling will apply any overcharge amounts or other overpayments it agrees are owed to you be accepted up to 180 days from the invoice date, not counting the invoice date. against the oldest invoices. Requests for rebilling of transportation charges must be received via one of P. Additional Taxes. If a federal value-added, consumption or similar tax is applicable the approved channels: to your shipment, FedEx Ground reserves the right to add that amount to your a. Submit your request through the Non-Pay option with Electronic Data shipment charges. Interchange (EDI) if you are a registered user; or Q. The sender is responsible for all reasonable costs incurred by FedEx Ground in b. Use our internet application FedEx Billing Online at fedex.com if you are attempting to obtain payment on any transaction. Such costs include, but are not a registered user; or limited to, attorneys’ fees, collection agency fees, and interest and court costs. c. Submit your request via fedex.com/us/customersupport/email/express_ R. At our sole discretion, FedEx may transfer and assign ownership of, and any rights ground.html (select Billing/Invoicing as the category). Your request for a to collect, any and all charges due and payable to us. rebill of transportation charges must include the current invoice number, S. Missing or Invalid Account Number. An account number is invalid if it is not the the FedEx tracking number, amount and the new FedEx account number correct account number for the bill-to party, or it is the account number for a recipient that you want to rebill; or or third party who fails to pay the shipping charges. An additional charge will be d. Submit the request via our automated interactive voice response system assessed for each missing or invalid account number. at 1.800.GoFedEx 1.800.463.3339 (say “billing”). Your request for a rebill of transportation charges must include your FedEx account number, if any, Claims the current invoice number, the FedEx tracking number and the new FedEx A. Filing of Claims: account number that you want to rebill. 1. All claims in connection with request for FedEx Ground C.O.D. service and O. Invoice Adjustments/Overcharges: all claims for loss of or damage to property tendered to FedEx Ground for 1. FedEx Ground reserves the right to audit shipments to verify service selection, transportation in interstate or intrastate commerce (U.S.) must be filed in shipment weight and dimensions. Package shape and dimensions may change writing; must include or refer to the Customer Shipping Record, if applicable, during transit, which can affect the package’s dimensional weight and surcharge tracking ID, and date or other facts sufficient to identify the package involved; eligibility. If the service selected, weight entered or dimensions entered are and must be accompanied by documents that prove the value of the property incorrect or change during transit, FedEx Ground may make appropriate and/or extent of the loss or damage. adjustments to the shipment charges at any time. Documentation Requirements. Such documents may include original 2. Default Billing. Senders are responsible for (i) accurately entering shipment purchase invoices, estimates or invoices for repair (repairs are not authorized information in any electronic shipping device and (ii) providing original shipping under this provision and should not be made until FedEx Ground has inspected labels with a unique tracking number for each package in a shipment. Because the the damaged package or expressly waived its right to inspect the damaged number of packages and weight per package are critical to our ability to correctly package), expense statements, appraisal, final confirmation screen if online invoice, any omission or incorrect entry, or unavailable information or documentation, order with proof of purchase, or other certified documents; must assert our will result in a billing based on our estimate of the number of packages transported liability for the alleged loss or damage; and must make claim for the payment and either the standard dimensional factor at the time of billing or a standard of a specified or determinable amount of money. A request for proof of delivery “default” weight-per-package estimate determined at our sole discretion. does not constitute the filing of a claim. 3. You may request an invoice adjustment for reasons not related to a service Notification. In the case of a claim for concealed loss or damage that is not failure in the following ways: discovered at the time of delivery, the sender or recipient must notify FedEx a. Use our internet application FedEx Billing Online at fedex.com if you are a Ground as promptly as possible after the discovery of the damage, and in any registered user; or event no later than 60 days after the date of delivery. Notification should be b. Submit your request through the invoice adjustment feature at fedex.com; or made by calling 1.800.GoFedEx 1.800.463.3339 (say “claims”) and the claimant c. Submit the request via fedex.com/us/customersupport/email/express_ shall be issued a Damaged Call Tag. At the time the Damaged Call Tag is issued, ground.html (select Billing/Invoicing as the category). All adjustment the call center agent will provide a confirmation number. This number should be requests must state the reason an adjustment or refund is warranted and recorded on the claim form along with the original tracking ID where indicated. must provide the following: the FedEx account number (if any); the FedEx Notification does not constitute filing of a claim as required in section C below. tracking number; and the date of shipment; or Except as provided in the paragraph above, receipt of the shipment by the d. Submit the request via our telephone invoice adjustment system at recipient without written notice of damage on the delivery record is prima facie 1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your evidence that the shipment was delivered in good condition. As a condition to request via the telephone invoice adjustment system, the request must FedEx Ground considering a claim, all the original shipping cartons, packing state the reason an adjustment or refund is warranted and must provide (inner and outer) and contents must be made available for FedEx Ground the following: the FedEx account number (if any); the FedEx tracking number; inspections. See the Damaged Property section below for additional details. and the date of shipment; or Package and contents must be retained by the claimant until the claim is resolved. e. I f you choose to send the invoice adjustment request separately from the 2. You can file a claim in the following ways: remittance statement, please send to: a. Submit claims online at fedex.com/us/claimsonline (excluding FedEx Ground FedEx C.O.D. claims) for U.S. shipments, U.S. export shipments to Canada and Revenue Services U.S.-inbound shipments from Canada. 3965 Airways Boulevard b. Send written claims, including the completed claim form and supporting Module G documentation, via the U.S. Postal Service to: Memphis, TN 38116 FedEx Cargo Claims Department A partial payment against an invoice is not considered a request for invoice P.O. Box 26628 adjustment or notice of a refund request. Salt Lake City, UT 84126 4. Requests for invoice adjustment due to an overcharge must be received within c. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to 180 days after the date of shipment. For adjustments due to a service failure, obtain a case number for your claim, then complete a print copy of the claim see the Money-Back Guarantee Policy section. form. You may have to submit supporting documentation using FedEx Claims For additional information or assistance regarding billing issues, please Online or the mailing address listed above. contact a FedEx account executive. 3. FedEx Ground will not voluntarily pay a claim for an uncertain amount, such as 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed “$100 more or less.” FedEx Ground is not obligated to act on any claim until all when your FedEx account is, or has been in the past, more than 60 days past due. transportation charges are paid. The claim amount may not be deducted from

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these charges or any outstanding balance. Ground in the course of transportation and discovered by FedEx Ground prior 4. Bad order reports, appraisal reports of damage, notations of exceptions on delivery to delivery, FedEx Ground will either (1) return the damaged property to the records or other documents, inspection reports issued by FedEx Ground inspectors or shipper or (2) remove any damaged property and ship the balance of undamaged inspection agencies, requests for proof of delivery, and tracer or inspection requests merchandise. If determined to be liable and if damaged property is returned standing alone are not sufficient to comply with these claim filing requirements. to the shipper, FedEx Ground may, at the shipper’s request, pay the full actual 5. FedEx Ground shipment-status information is not intended or permitted to be or declared value of the property, whichever is lower, and title of the property used by the shipper to file claims. (See Shipment-Status Information in the Proof shall thereupon pass to FedEx Ground. If the shipper makes such a request, of Delivery section.) the shipper must hold the damaged property until FedEx Ground has completed 6. In the event that a sender requests FedEx Ground to bill the recipient or a third the processing of the shipper’s claim. FedEx Ground shall not be liable for any party for a shipment, and the payer agreed to waive or otherwise limit its right to special, incidental or consequential damages. submit claims, the payer’s waiver or other limitation will be imputed to the sender. 2. Concealed Loss or Damage. Whenever property is delivered by FedEx Ground 7. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN and damage or loss is subsequently discovered by the recipient, inspection may THE DENIAL OF A CLAIM. be made by FedEx Ground as promptly as practicable after receipt of request 8. FedEx Ground reserves the option to pick up salvage on damaged claims when from the recipient or shipper. The shipper or recipient must notify FedEx Ground the claim is paid in full. as promptly as possible after discovery of the damage, and in any event no B. Acknowledgment of Claims. FedEx Ground will, upon receipt in writing of a proper later than 60 days after the date of delivery. FedEx Ground reserves the right claim filed in the manner and form described in these regulations and accompanied by to inspect a damaged shipment on customer premises as well as the right to the documents described, acknowledge the receipt of such claim in writing within 30 retrieve the damaged shipment for inspection at a local FedEx facility. All of the days after the date of receipt by FedEx Ground unless FedEx Ground shall have paid or original shipping cartons, packing and contents must be available for our inspection declined such claim in writing within 30 days of the receipt thereof. FedEx Ground will and retained until the claim is concluded. Inspection will include examination create either in writing or electronically a separate file for each claim received, assign of the damaged property, the shipping container and its packing, and any other each claim a successive claim file number, and note the claim number assigned on all action necessary to establish all the facts. If a shortage is involved, the inspector documents filed in support of the claim and all records and correspondence relating to will compare the contents of package with the invoice, weigh the shipping the claim, including the written acknowledgment of receipt and, if in its possession, the container and contents, or conduct any other type of investigation necessary to pickup and delivery records covering the package involved. FedEx Ground will record the establish that a loss has occurred. In either case, the inspection will be limited date a claim is received on the face of the claim document. The date of receipt will also to a factual report. The shipper and recipient must cooperate with FedEx Ground be noted on our written acknowledgment of receipt. to assist in the inspection. A written record of our findings will be made and a C. Time Limit for Filing Claims. Claims in connection with requests for FedEx Ground copy given to the shipper for claim support upon request. Any inspection report C.O.D. service and claims for loss, damage or delay must be filed in writing with FedEx issued will be incorporated into the claim file. FedEx reserves the right to request Ground within nine months from the date of delivery, or, in the event that FedEx Ground a self-inspection requiring proof of damage in the form of photographs of the failed to make delivery, within nine months after the package was tendered to FedEx carton, inner packaging and damaged contents. If requested, this documentation Ground for shipment. Suits against FedEx Ground must be instituted within two years must be delivered to us within nine months after the package was tendered to and one day from the date FedEx Ground gives written notice that FedEx Ground has FedEx Ground for shipment. disallowed any part of the claim specified in the notice. If claims are not filed or suits The terms and conditions of the FedEx Ground Tariff applicable to the original are not instituted in accordance with the foregoing provisions, FedEx Ground will not be shipment (including, but not limited to, any declared value or limitation of liability) liable and such claims will not be paid. A Claim Reporting Form can be requested from a will govern the disposition of all claims in connection with said shipment, including FedEx account representative or by calling 1.800.GoFedEx 1.800.463.3339 (say “claims”). any claim relative to the retrieval, inspection, call tag or return of said shipment. D. Investigation of Claims: 3. In the event FedEx Ground does not make an inspection, the recipient must make 1. Each claim must be supported by the original Customer Shipping Record (if the inspection and record all information pertinent to the cause. The recipient’s applicable), evidence that applicable transportation charges have been paid, inspection, in such case, may be considered as the FedEx Ground inspection and and documents that prove the value of the property, and/or extent of the loss will not jeopardize any recovery due the shipper based on the facts contained in or damage. Such documents may include original purchase invoices, estimates the report. or invoices for repair, expense statements, appraisals, or other certified G. Spotted Trailers. The shipper agrees to load any trailers spotted at its facilities documents. The documents must be verifiable to our satisfaction. Where the within 48 hours after being spotted with 225 or more packages per trailer. The shipper property involved in a claim has not been invoiced to the recipient, or where an agrees not to file claims on any package shortages for spotted trailers. Upon written invoice does not show price or value, or where the property involved has not request from the shipper, FedEx Ground agrees to notify the shipper of any package been sold, or where the property has been transferred at bookkeeping values shortages within 120 hours after the shipper’s packages are transmitted to FedEx only, FedEx Ground will, before voluntarily paying a claim thereon, require the Ground. Notification to the shipper shall include date of pickup and the number of claimant to establish the destination value of the quantity shipped, transported packages short of the total provided by the shipper on a computer-generated manifest. or involved, and to certify the correctness of the valuations in writing. The shipper agrees not to file claims in connection with any package shortages reported 2. When a claim for loss of an entire package or an entire shipment cannot otherwise by FedEx Ground to the shipper. be authenticated upon investigation, FedEx Ground will obtain from the recipient of the shipment involved a certified statement in writing that the property for Collect on Delivery (C.O.D.) Service which the claim is filed has not been received from any other source. A. FedEx Ground C.O.D. Service: 3. In the event that the shipper and the recipient have refused a package, the 1. FedEx Ground offers collect-on-delivery service for packages within the U.S. property shall thereupon pass to FedEx Ground. FedEx Ground will not honor a and from the U.S. to Canada (E.C.O.D. remittance is only available for packages claim for an abandoned package. within the U.S.). To request FedEx Ground C.O.D. service, the shipper must E. Disposition of Claims. FedEx Ground will, after receiving a written claim for loss or prepare and attach to each C.O.D. package a C.O.D. label showing the amount damage to the property transported, either pay actual or declared value for the property, to be collected and a C.O.D. barcode label to designate the type of collection. whichever is lower; or decline, or make a firm compromise settlement offer in writing to THE C.O.D. AMOUNT IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED the sender (unless special arrangements have been made) within 120 days after receipt WITH, DECLARED VALUE. If the shipper does not also declare the value of the of claim by FedEx Ground. If a claim cannot be processed and disposed of within 120 package, our liability for loss or damage shall be limited to the loss or damage days after the receipt thereof, FedEx Ground will advise in writing of the status of the actually sustained by the shipper or $100, whichever is lower (see the Declared claim and the reason for the delay in making final disposition. Acceptance of payment Value and Limits of Liability section for details). of a claim shall extinguish any right to recover in connection with that shipment. 2. FedEx Ground will collect for each C.O.D. package the amount shown on the F. Damaged Property: C.O.D. label attached to the package, not to exceed $25,000 per package. If 1. FedEx Ground Discovered Damage. Whenever property is damaged by FedEx collection cannot be made, FedEx Ground will return the C.O.D. package to the

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(Collect on Delivery [C.O.D.] Service, cont.)

shipper. The shipper must attach a C.O.D. barcode label to each C.O.D. package FOR DEPOSIT ONLY to designate the type of collection: FEDEX GROUND A “Regular” C.O.D. barcode label is used when the shipper does not designate AS AGENT FOR THE WITHIN NAMED PAYEE the type of payment to be collected. FedEx Ground will accept money orders or LACK OF ENDORSEMENT GUARANTEED checks (including cashier’s checks, official checks, certified checks, company 3. C.O.D. checks shall be deposited into the FedEx Ground Bank account before the checks and personal checks) as payment. Cash is not an acceptable form of bank’s close of business on the first business day following the delivery date. payment if the “Regular” C.O.D. barcode label is used. Upon deposit to FedEx Ground Bank, FedEx Ground shall cause the proceeds of A “Guaranteed Funds” C.O.D. barcode label is used when the shipper designates all C.O.D. checks to be electronically transferred from FedEx Ground Bank to the a money order, cashier’s check, official check or certified check to be collected. shipper’s bank as shown on a voided check supplied to FedEx Ground during the A “Currency” C.O.D. barcode label is used when the shipper designates enrollment process. only currency to be collected. FedEx Ground will not accept currency in excess of 4. Shipper must notify FedEx Ground of any changes to shipper’s bank, account, or $750 in payment for the C.O.D. amount associated with any one package routing instructions required for EFT. Once notice is received by the FedEx delivered in the U.S. Additional per-package charges for “Currency” C.O.D.-labeled Ground C.O.D. department, changes to EFT instructions may take up to 10 packages delivered in the U.S. will apply. The additional per-package charges business days to take effect. for “Currency” C.O.D.-labeled packages do not apply to shipments from the U.S. 5. If any check collected on behalf of the shipper is timely deposited by FedEx Ground to Canada. but thereafter is dishonored and returned to our bank as non-negotiable, the risk 3. The original transportation of packages, collection of the payment and delivery of nonpayment shall lie with the shipper, and the shipper shall reimburse FedEx of the payment instrument or remittance of the payment are considered a single Ground for the face amount of such check and any bank charges associated with shipment and the terms and conditions in the Declared Value and Limits of the return of the check (non-sufficient funds charges [“NSF charges”]) by permitting Liability section are applicable to the entirety of a C.O.D. shipment. FedEx Ground to reduce subsequent electronic funds remittances by a like amount, 4. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, provided that such returned check is promptly forwarded to the shipper by FedEx failure to collect the C.O.D. amount, failure to collect the specified form of Ground to the shipper’s address. In the event that E.C.O.D. remittances have not payment, collection of an instrument in the wrong amount, or failure or delay been sufficient to allow FedEx Ground to recover check amounts and associated in delivering the payment instrument is limited to the declared value, subject NSF charges within 30 days, the shipper agrees to permit FedEx Ground to in every event to the maximum declared-value limits and other limitations electronically deduct these fees from the shipper’s named financial institution. referenced above and in the Declared Value and Limits of Liability section. FedEx Ground will return any NSF C.O.D. checks to shipper via FedEx 2Day service. 5. All checks (including cashier’s checks, official checks and certified checks) and 6. All collections in the form of cash shall be deposited into the FedEx Ground Bank money orders tendered in payment of C.O.D. packages will be accepted by FedEx account before the bank’s close of business on the first business day following Ground at the shipper’s risk, including, but not limited to, the risk of nonpayment the delivery date. and forgery, and FedEx Ground shall not be liable upon any such instrument. 7. If a bank does not allow a third-party endorsement of money orders or cashier’s 6. An additional charge will be assessed for each request for C.O.D. service to be checks, the money order or cashier’s check will be mailed back to the shipper, performed, whether or not FedEx Ground is able to collect as requested. If the and the amount initially transferred electronically will be deducted from the recipient cannot be located or fails or refuses to pay the C.O.D. amount via the shipper’s subsequent E.C.O.D. remittances. In the event that E.C.O.D. remittances requested instrument, the shipment will be returned to the shipper, and no refund have not been sufficient to allow FedEx Ground to recover the amount initially or credit of either the transportation charges or the C.O.D. charges will be given. transferred from subsequent E.C.O.D. remittances within 30 days, the shipper 7. Shipper represents and warrants it has legal right, interest, or appropriate agrees to permit FedEx Ground to electronically deduct the amounts initially legal title, to the C.O.D. funds subject to be collected and is authorized by the transferred from the shipper’s named financial institution. Shipper agrees to appropriate parties to receive such funds. permit FedEx Ground to also reduce the next electronic funds transfer for the 8. Performance of the C.O.D. service will not constitute FedEx Ground as the shipping charges included in the money order or cashier’s check. shipper’s agent for any purpose, including, but not limited to, completion of the 8. On or before the end of each business day during participation in the E.C.O.D. sale of the goods by the shipper to the recipient. program and thereafter so long as any funds belonging to the shipper remain 9. FedEx Ground C.O.D. shipments are not eligible for Hold at Location. in the possession or control of FedEx Ground, FedEx Ground will transmit the 10. Additional restrictions may apply to C.O.D. deliveries to remote rural areas details of all deposits at the shipper’s designated bank and/or FedEx Ground’s in Canada, including additional limitations on the maximum C.O.D. amount. bank and/or checks returned for insufficient funds to the shipper. Such reporting Please contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 for shall be provided to the shipper by either facsimile transmission or email as more information. selected by the shipper during the enrollment process. B. Collect on Delivery Remittance: 9. In addition to the charge assessed for each C.O.D. package tendered to FedEx 1. Remittance of C.O.D. Collections. FedEx Ground will remit the C.O.D. collection to Ground by the shipper, an additional weekly service charge will be assessed for the shipper within 10 business days from date of collection. The C.O.D. amount the E.C.O.D. service. will be collected and remitted in the currency of the destination country. Our sole 10. At its sole discretion, FedEx reserves the right to revoke a shipper’s E.C.O.D. obligation shall be to timely remit the C.O.D. collection through the U.S. Postal enrollment without notice. Service, and FedEx Ground shall not otherwise be liable for any loss or delay caused by the remittance of the C.O.D. collection. Credit Terms C. Electronic C.O.D. Remittance (E.C.O.D.) E.C.O.D. service requires the approval of A. FedEx Ground does not provide individual consumer credit privileges. FedEx Ground for enrollment. (This service is not available for U.S.-to-Canada shipments.) B. FedEx Ground will extend credit to shippers who, in the sole judgment of FedEx If the shipper is approved by FedEx Ground for enrollment, the following shall apply: Ground, are creditworthy. 1. FedEx Ground E.C.O.D. provides C.O.D. payments for approved shippers by C. As a condition of extending credit privileges, FedEx Ground reserves the right to require electronic funds transfer (EFT) within 24 or 48 hours after the funds are business customers to provide current financial information, agree to bank draft arrangements deposited into the FedEx Ground Bank account as described below. Shipper for payment on account, provide a security deposit or provide a bank letter of credit. must choose either the 24- or 48-hour transfer option at time of enrollment. 1. Deposit Plan. After depositing an amount equivalent to four weeks’ transportation 2. All checks received by FedEx Ground on behalf of the shipper shall be charges as estimated by FedEx Ground, payments are required within 15 days of restrictively endorsed by FedEx Ground in substantially the following language invoice date. The deposit amount is subject to change to reflect revised estimates and deposited into our terminal bank accounts (“FedEx Ground Bank”): of the shipper’s charges. 2. Under the deposit plan, no interest will be paid by FedEx Ground, nor will additional charges be rendered for their services. Net balances will be refunded at the request of the shipper.

171 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground Tariff

(Credit Terms, cont.)

D. When credit privileges are extended, FedEx reserves the right to establish and 2. Film, photographic images (including photographic negatives), photographic enforce a credit limit on your account. At our sole discretion, we may review and amend chromes and photographic slides. a credit limit on your account. 3. Any commodity that by its inherent nature is particularly susceptible to damage E. The invoice date begins the credit term cycle, and payment is due within 15 days or the market value of which is particularly variable or difficult to ascertain. from the invoice date. Failure to keep your FedEx account current will result in 4. Antiques, or any commodity that exhibits the style or fashion of a past era and “termination” of your ground service. whose history, age or rarity contributes to its value. These items include, but are F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE not limited to, furniture, tableware and glassware. PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE 5. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY 6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, IN SUCH CIRCUMSTANCES. crystal, glass, framed glass and any other commodity with similarly fragile qualities. G. The shipper, and any other party who is liable for payment, is responsible for all 7. Plasma screens. reasonable costs incurred by FedEx Ground in obtaining or attempting to obtain payment 8. Jewelry, including, but not limited to, costume jewelry, watches and their parts, for services rendered by FedEx Ground. Such costs include, but are not limited to, mount gems or stones (precious or semiprecious), industrial diamonds, and attorneys’ fees, collection agency fees, interest and court costs. jewelry made of precious metal. H. Credit privileges will not be restored until you have paid all past-due balances in full 9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. and all costs, fees and expenses incurred by FedEx Ground in collecting or attempting to 10. Precious metals, including, but not limited to, gold and silver bullion or dust, collect such balances. FedEx Ground may require you to secure the account with a form precipitates or platinum (except as an integral part of electronic machinery). of payment as a prerequisite to credit restoration. FedEx Ground may decline to restore 11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, credit privileges even if all costs, fees and expenses are paid. food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, I. Customers requesting the reinstatement of their FedEx Ground service must contact money orders, gift cards and gift certificates, prepaid calling cards (excluding the Recovery Collections department at 1.800.506.7580. those that require a code for activation), bond coupons, and bearer bonds. J. At our sole discretion, FedEx Ground may apply payments made on your account to 12. Guitars and other musical instruments that are more than 20 years old, and any unpaid invoice issued on your account. customized or personalized musical instruments. 13. Packages returned through the FedEx Ground Package Returns Program (PRP). Data Privacy See the Return Options section. FedEx will comply with all applicable data privacy laws, regulations and rules in relation 14. Scale models (including, but not limited to, architectural models and dollhouses) to the processing of personal data. FedEx may, at its sole discretion, process personal and prototypes. data for the performance of the services and for those business purposes set forth in E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED the FedEx Privacy Notice at fedex.com. FedEx does not sell any personal information to IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE another business or third party. OF ANY PACKAGE BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED In relation to any personal data provided by you concerning yourself, your employees MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX or agents, a recipient, or any third party in connection with a shipment or otherwise, you SERVICE GUIDE AS TO SUCH PACKAGE. represent that you have complied with applicable data privacy laws, including obtaining F. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, the necessary legal basis for the provision of such data to FedEx and the processing by DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO FedEx of this data as described in the FedEx Service Guide and providing the relevant PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED ITS individual with all information in connection with the collection, transfer and processing REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. of such data including the information contained in the FedEx Privacy Notice at fedex.com. G. See the Liabilities Not Assumed section for other limitations and exclusions on FedEx will not be liable for costs, claims, damages and expenses suffered or incurred by our liability. FedEx in connection with the shipper’s failure to comply with the Data Privacy section in H. In the event that FedEx Office procures, accepts tender of, performs, or otherwise these terms and conditions. You agree to indemnify FedEx in respect of all costs, claims, undertakes the transportation, delivery or release of a package by FedEx Ground, damages and expenses suffered or incurred by FedEx in connection with your failure to whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, comply with this section. limitation and liberty of whatsoever nature contained in this tariff or otherwise available to FedEx Ground as if such provision were expressly for its benefit. Declared Value and Limits of Liability (Not Insurance Coverage) Delivery Signature Options FedEx offers Delivery Signature Options for shippers. Not available for all shipments or A. FedEx Ground liability with regard to any package is limited to the sum of $100 to all destinations. unless a higher value is declared at time of tender and a greater charge paid as provided A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: in the FedEx Service Guide. 1. From someone at the delivery address; or B. The declared value of any package represents our maximum liability in connection 2. From a neighbor, building manager or other person at a neighboring address; or with a package, including, but not limited to, any loss, damage, delay, misdelivery, 3. The recipient can sign a FedEx door tag or utilize FedEx Delivery Manager or other nondelivery, misinformation, any failure to provide information, or misdelivery of FedEx-approved means to authorize release of the package without anyone present. information. Exposure to and risk of any loss in excess of the declared value is either If delivery cannot be completed in these ways, FedEx will reattempt delivery. assumed by the shipper or transferred by the shipper to an insurance carrier through the B. Direct Signature Required. FedEx will obtain a signature from someone at the purchase of an insurance policy. The shipper should contact an insurance agent or broker delivery address. If no one is at the address, FedEx will reattempt delivery. if insurance coverage is desired. FEDEX GROUND DOES NOT PROVIDE INSURANCE C. Adult Signature Required. FedEx will obtain a signature from someone at least COVERAGE OF ANY KIND. 21 years old (19 years old for deliveries to Canada) at the delivery address (government- C. In cases where the shipper declares or agrees in writing that the property being shipped issued photo identification required). If no eligible recipient is at the address, FedEx will is released to a value exceeding $100 per package or article not enclosed in a package, reattempt delivery. an additional charge for each $100 or fraction thereof of total valuation will be assessed D. Shipments to residential addresses may be released without obtaining a signature. to which the base rate applies, up to a maximum declared value of $50,000 per package. If you require a signature for a residential shipment, select one of the Delivery D. Packages containing all or part of the following items are limited to a maximum Signature Options. declared value of $1,000: E. FedEx International Ground. For FedEx International Ground shipments from 1. Artwork, including any work created or developed by the application of skill, the U.S. to residential addresses in Canada, FedEx may release the package without taste or creative talent for sale, display or collection. This includes, but is not a signature. For FedEx International Ground shipments from the U.S. to nonresidential limited to, items (and their parts) such as paintings, drawings, vases, tapestries, addresses in Canada, FedEx will attempt to obtain a signature. limited-edition prints, fine art, statuary, sculpture and collector’s items.

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FedEx Ground Tariff

(Delivery Signature Options, cont.)

F. Indirect Signature Required is not available for shipments to nonresidential addresses. C. FedEx Ground cannot ship or deliver firearms C.O.D. Firearms shipments are not G. FedEx Ground may accept requests for address corrections from a shipper or a eligible to be held at Hold at Location facilities. recipient for shipments involving the Direct Signature Required or Indirect Signature D. Upon presenting the package for shipment, the person tendering the shipment to Required options, alcohol shipments, and shipments where no signature is required. FedEx Ground is required to notify FedEx Ground that the package contains a firearm. H. FedEx will assess the delivery signature charge if the shipper requests the Delivery The outside of the package must not be marked, labeled or otherwise identify that the Signature Option, even if a signature is not obtained, the option requested is not package contains a firearm. available or FedEx is unable to provide a copy of the signature obtained at delivery. E. The shipper and recipient must be of legal age as identified by applicable law. I. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and F. The shipper and recipient are required to comply with all applicable government Delivery, and Proof of Delivery sections. regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, Tobacco, Firearms and Explosives can provide assistance. Dimensional Weight (Volumetric Weight) G. FedEx Ground will transport small-arms ammunition when packed and labeled in Transportation charges may be assessed based on dimensional weight, which is a compliance with local, state and federal law, and the Hazardous Materials section of volumetric standard. Dimensional-weight pricing is applicable on a per-package basis. this Service Guide. Ammunition is an explosive and must be shipped separately as If the dimensional weight exceeds the actual weight, charges based on the dimensional hazardous materials. You agree not to ship loaded firearms or firearms with ammunition weight will be assessed. Customers who fail to apply the dimensional-weight calculation in the same package. to a package may be assessed dimensional-weight charges from FedEx. See the H. FedEx Ground will not accept for transport handguns, assembled or disassembled. Dimensional Weight description in the Fees and Other Shipping Information section of the FedEx Service Guide for additional details. Fuel and Other Surcharges FedEx reserves the right to assess fuel and other surcharges on shipments without FedEx Home Delivery notice. The amount and duration of any such surcharges will be determined at our sole A. A package is defined as a FedEx Home Delivery package if its barcode includes one discretion. By tendering your shipment to FedEx, the shipper agrees to pay the surcharges, of the designated FedEx Home Delivery service codes. as determined by FedEx. The fuel surcharge rate, if applicable, is available at fedex.com. B. Service days for FedEx Home Delivery packages are defined as Monday through Sunday for normal deliveries. Standard Saturday and Sunday delivery and FedEx Home Hazardous Materials Delivery convenient delivery options are not available to all areas. Saturday and Sunday Packages containing hazardous materials, including materials classified as “Other delivery are available for packages with a scheduled transit time of 1, 2 or 3 business Regulated Materials – Domestic” (ORM-D) or Limited Quantity, cannot be shipped via days. For more information on transit times, go to fedex.com and select Shipping Rates FedEx international services, or to, from or within Hawaii or Alaska (consumer-commodity & Delivery Times from the Shipping tab, or contact your FedEx account executive. ORM-D and Limited Quantity can be shipped to Canada if properly labeled). Hazardous C. FedEx Home Delivery shippers must transmit an electronic manifest that contains material shippers must be properly qualified through a FedEx sales representative all package information directly to FedEx Ground in an approved electronic format. The before tendering hazardous material packages via FedEx Ground. electronic transmission must include package weight, destination ZIP code, and recipient A. All packages containing hazardous materials must be properly classified, described, name and address. The package label must meet FedEx Home Delivery specifications, packaged, marked, labeled and in proper condition for transportation according to including the “H” on the bar-code label. applicable regulations and FedEx Ground requirements. FedEx Ground accepts only D. FedEx Home Delivery packages may not weigh more than 150 lbs. FedEx Home certain hazardous materials as listed in the current version of the FedEx Ground Delivery packages may not contain hazardous materials, except for materials classified Hazardous Materials Table, which is available at fedex.com/hazardousmaterials (select as “Other Restricted Materials — Domestic” (ORM-D) or Limited Quantity, and may not the Resources page) and incorporated herein by reference. Contact a FedEx account be shipped under the FedEx Ground COLLECT service program. executive, see fedex.com/hazardousmaterials or call 1.800.GoFedEx 1.800.463.3339 and E. FedEx Home Delivery packages may not be shipped in conjunction with FedEx Ground say “hazardous materials” for more information. C.O.D. services (including C.O.D., Electronic C.O.D. and Currency C.O.D.). B. FedEx Ground does not accept hazardous waste. This includes, but is not limited to, F. All FedEx Home Delivery packages will be considered residential, even if the packages used hypodermic needles or syringes transported for sterilization, recycling, disposal are addressed to a business, and will be subject to the FedEx Home Delivery residential or for any other purpose, or other medical waste. FedEx Ground also does not accept surcharge as published in the FedEx Service Guide in effect at the time of shipment. hazardous substances in reportable quantities. G. Any FedEx Home Delivery package will be eligible for the FedEx Home Delivery C. FedEx Ground does not accept infectious or non-infectious human or animal Money-Back Guarantee and will not be eligible for the FedEx Ground Money-Back cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived Guarantee. FedEx Home Delivery packages must meet all the terms and conditions of from human or animal blood whether in liquid or solid form; biohazards; regulated the FedEx Home Delivery service to qualify for the FedEx Money-Back Guarantee. or non-regulated diagnostic cultures, specimens or samples, whether infectious or H. Any package shipped as a FedEx Home Delivery package that fails to comply with non-infectious; used health care products as defined in Title 49 of the Code of Federal the terms and conditions of this service may be refused by FedEx Ground, or if initially Regulations; and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. accepted by FedEx Ground, may later be returned to the shipper. Noncompliance with the D. FedEx Ground does not accept inhalation hazards. terms and conditions of FedEx Home Delivery may also result in additional charges upon E. Hazardous materials, except ORM-D and Limited Quantity materials, cannot be banded, written notice to the shipper. strapped or taped to form a bundle. Packaging restrictions and service restrictions apply. Unless other U.S. Department of Transportation (DOT) restrictions apply, FedEx Firearms Ground does not accept hazardous materials over 70 lbs. (32 kg). FedEx Ground does not A. FedEx Ground will transport and deliver firearms (excluding handguns), antique accept pails or drums over 8 gallons (32 liters). All pails or drums must be in performance- firearms and replica firearms, all as defined by the United States Gun Control Act of oriented packaging (POP). FedEx Ground will accept authorized pails or drums as single 1968, as well as muzzleloaders and black powder firearms (collectively “firearms”), packaging. Hazardous materials may not be shipped in any FedEx packaging. between areas served in the U.S., but only between: F. Hazardous material shipments, including shipments containing ORM-D materials, 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; Limited Quantity materials or dry ice, are not accepted at FedEx Drop Box locations, law enforcement agencies of the U.S. or any department or agency thereof; and FedEx Office Print and Ship Center locations, FedEx Ship Center locations, FedEx law enforcement agencies of any state or any department, agency or political Express station or ramp locations, FedEx Authorized ShipCenter locations, FedEx OnSite subdivisions thereof; or locations, and unstaffed FedEx locations. 2. Where not prohibited by local, state and federal law, from individuals to licensed G. Batteries, including lithium batteries, may be regulated when shipped for importers, licensed manufacturers or licensed dealers (and return of same). highway transport. Shippers should refer to the most current U.S. Department B. If your shipment contains firearms, select the Direct Signature Required or Adult of Transportation regulations to ensure compliance with marking, labeling and Signature Required Delivery Signature Option, depending on the requirements of your packaging requirements as they pertain to the transportation of batteries. Additional shipment. See the Delivery Signature Options section for details. Firearms shipments restrictions may apply to the transportation of lithium batteries between the are not eligible for signature release, driver release or indirect delivery. contiguous U.S. and Alaska and Hawaii. For details, go to fedex.com and enter

173 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground Tariff

(Hazardous Materials, cont.) keyword “lithium batteries.” FedEx Ground does not accept damaged batteries or misinformation or failure to provide information caused by or resulting in whole or in defective batteries that pose a safety risk. part from: H. Packages containing hazardous materials are not eligible for FedEx Ground return 1. The act, default or omission of any person or entity, other than FedEx, including options, except for packages shipped by preapproved shippers using the FedEx Ground those of any local, state or federal government agencies. Package Returns Program. 2. The nature of the shipment, including any defect, characteristic or inherent vice I. All damaged or leaking hazardous material packages may be properly repackaged, of the shipment. prepared in accordance with applicable DOT regulations and returned to the shipper. 3. The shipper’s violation of any of the terms and conditions contained in this tariff, The undamaged portion of a damaged hazardous materials shipment will be returned to as amended from time to time, including, but not limited to, the improper and the shipper for recycling, reprocessing or disposal. If the shipper refuses to accept the insufficient packing, securing, marking and labeling of shipments, or use of an returned shipment, or if the shipment cannot be returned to the shipper, as determined account number not in good credit standing. at our sole discretion, the shipper is responsible for and will reimburse FedEx Ground for 4. Perils of the air, public enemies, criminal acts of any person(s) or entities, all costs and fees of any type connected with the legal disposal of the shipment and all including, but not limited to, acts of terrorism, public authorities acting with costs and fees of any type connected with cleanup of any spill or leakage. The minimum actual or apparent authority, authority of law, local disputes, civil commotions, reimbursement per package is US$350. Reference the Non-Compliant Hazardous hazards incident to a state of war, local, national or international weather Materials (Hazmat) Reimbursement Program FAQs PDF at https://www.fedex.com/en-us/ conditions (as determined solely by FedEx Ground), local, national or international service-guide/hazardous-materials/resources.html for more information. disruptions in ground transportation networks (as determined solely by FedEx J. No service guarantees (e.g., no FedEx Money-Back Guarantee) will apply to packages Ground), strikes or anticipated strikes (of any entity, including, but not limited not properly prepared in accordance with DOT regulations and FedEx Ground requirements. to, other carriers, vendors or suppliers), labor disruptions or shortages caused K. Hazardous material packages found in the FedEx Ground system not properly by pandemic conditions or other public health event or circumstances, natural prepared in accordance with DOT regulations and FedEx Ground requirements will be disasters (earthquakes, floods and hurricanes are examples of natural disasters), held for customer pickup. If the shipper refuses to pick up or make other arrangements conditions that present a danger to FedEx Ground personnel, and disruption or for delivery acceptable to FedEx Ground, the shipper will reimburse FedEx Ground for failure of communication and information systems (including, but not limited to, all costs and fees of any type connected with the legal disposal of the shipment. The FedEx Ground systems). shipper agrees to indemnify FedEx Ground for any and all costs, fees and expenses 5. Damage or loss of articles packaged and sealed by the sender or by person(s) FedEx Ground incurs as a result of the shipper’s failure to comply with FedEx Hazardous acting at the sender’s direction, provided the seal is unbroken at the time of Materials shipping requirements. The minimum reimbursement per package is US$350. delivery, the package retains its basic integrity, and the recipient accepts the Reference the Non-Compliant Hazardous Materials (Hazmat) Reimbursement Program shipment without noting the damage on the delivery record. FAQs PDF at https://www.fedex.com/en-us/service-guide/hazardous-materials/ 6. Erasure of data from or the loss or irretrievability of data stored on magnetic resources.html for more information. tapes, files or other storage media, or erasure or damage of photographic images L. In the event the shipper loads any FedEx Ground vehicle, the shipper agrees to or soundtracks from exposed film. segregate hazardous materials in accordance with regulations. 7. The loss of any personal or financial information including, but not limited to, M. The shipper may be held accountable for all costs associated with any damaged social security numbers, dates of birth, driver’s license numbers, credit card or leaking hazardous material package that is not properly prepared in accordance with numbers and financial account information. all DOT regulations and FedEx Ground requirements. Cost may include response, cleanup 8. Our inability to provide a copy of the delivery record or a copy of the signature and disposal. Reference the FedEx Ground Hazardous Materials Shipping Guide PDF at obtained at delivery. https://www.fedex.com/en-us/service-guide/hazardous-materials/resources.html for 9. Failing to meet our delivery commitment for any shipments with an incomplete more information. or incorrect address. (See the Undeliverable Shipments section.) N. Materials classified as ORM-D or Limited Quantity are the only hazardous materials 10. Failing to deliver or not attempting to deliver a package on the scheduled that can be shipped via FedEx Home Delivery. delivery day or time, if the shipper or recipient requested a later delivery or O. Dry ice shipments must be marked and customers must notify FedEx at pickup that informed FedEx that the recipient location is closed or unavailable to accept shipments contain dry ice. delivery on the originally scheduled delivery day or time. P. Packages containing hazardous materials are not eligible for signature release, 11. Failing to obtain the signature option requested for shipments using FedEx driver release or indirect delivery. Delivery Signature Options. (See the Delivery Signature Options section.) Q. Charge for Handling Hazardous Materials. In addition to the other rates and charges 12. Shipments released without obtaining a signature at residential addresses. named in this tariff, a charge will be assessed on each package of hazardous materials. (See the Delivery Signature Options and Pickup and Delivery sections.) R. The shipper is required to transmit hazardous material shipping information using a 13. Shipments released without obtaining a signature at nonresidential addresses FedEx electronic shipping solution, a FedEx-recognized hazardous materials vendor software when release has been authorized by the shipper or recipient. (See the Delivery application, a FedEx Compatible Solutions Program application or a custom solution that Signature Options section.) has the ability to transmit hazardous material shipping information electronically. 14. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” markings), “fragile” labels or other special directions concerning packages. Inspection of Shipments and Identification Requirement 15. Damages indicated by any shockwatch, tiltmeter or temperature instruments. FedEx Ground reserves the right, but is not required, to open and inspect any package 16. Your failure to ship goods in packaging approved by us prior to shipment where tendered to it for transport. We may, at our sole discretion, require the shipper to such prior approval is recommended or required. provide their government-issued photo identification prior to tendering a package 17. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser to FedEx. tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for specimens, and glass containers such as those used in laboratory test environments. Liabilities Not Assumed 18. Your use of an incomplete, inaccurate, or invalid FedEx account number or your FEDEX GROUND WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE failure to provide a valid FedEx account number in good credit standing in the DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX GROUND KNEW OR billing instructions on shipping documentation. SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. 19. Our failure to notify you of any delay, loss or damage in connection with your In no event shall FedEx Ground, including, without limitation, agents, contractors, shipment or any inaccuracy in such notice. employees and affiliates, be liable for any special, incidental or consequential damages, 20. Performance of any services will not constitute FedEx Ground as the shipper’s including, without limitation, loss of profits or income, whether or not FedEx Ground had or anyone’s agent for any purpose. knowledge that such damages might be incurred. 21. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases FedEx Ground will not be liable for, nor shall any adjustment, refund or credit of or other items when not enclosed in outer packaging, or other general shipping any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, containers caused by adhesive labels, soiling or marking incidental to transportation.

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(Liabilities Not Assumed, cont.)

22. Any package where FedEx Ground package scan records do not reflect nondelivery, misinformation, any failure to provide information, or misdelivery of acceptance of the package by FedEx Ground from the shipper. information relating to the shipment, must be brought within two years and one day 23. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing from the date FedEx Ground gives written notice that FedEx Ground has disallowed any system, internet shipping device or any other electronic shipping method used to ship part of the claim specified in the notice. a package, when the shipment is not tendered to FedEx. If you fail to do so and seek Any right you might have to damages, refunds, credits recovery of reliance interests, a refund, credit or invoice adjustment, you must comply with the notice provisions disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any relief whatsoever against FedEx Ground under any cause of action arising from the refund, credit or adjustment unless you comply with those notice provisions. transportation of any package pursuant to the FedEx Service Guide shall be extinguished 24. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. unless you first comply with all applicable notice periods and requirements in this tariff 25. The shipment of any alcoholic beverages or firearms if you fail to comply with including, but not limited to, the periods and requirements for providing notice under the applicable terms and conditions. the Billing, Claims and Money-Back Guarantee Policy sections. You and FedEx Ground 26. Damage to computers, or any components thereof, or any electronic equipment understand that timely and complete compliance with such notice periods and when shipped in any packaging other than: requirements is a contractual condition precedent to your right to any relief whatsoever, a. The manufacturer’s original packaging, which is undamaged and has retained and you must plead compliance with those conditions precedent on the face of any a good, rigid condition. complaint that you file against FedEx Ground. You and FedEx Ground agree that FedEx b. Packaging that is in accordance with the FedEx packaging guidelines available Ground cannot be considered to have breached any obligation to you unless or until online at fedex.com/packaging. FedEx Ground wrongfully denies a claim submitted to FedEx Ground pursuant to the c. FedEx laptop packaging, for shipments of laptop computers. notice periods and requirements contained in this tariff. Finally, you and FedEx Ground d. FedEx small electronic device packaging, for shipments of cell phones, agree that you will comply with applicable notice periods and requirements even if you handheld computers, MP3 players and similar items. believe that such compliance will not result in relief from FedEx Ground or if you lack e. FedEx tablet packaging, for shipments of tablet computers. knowledge regarding whether such compliance will result in relief from FedEx Ground. 27. Our provision of packaging, advice, assistance or guidance on the appropriate You agree that you will not sue FedEx Ground as a class plaintiff or class representative, packaging of shipments unless such advice, assistance or guidance has been join as a class member, or participate as an adverse party in any way in a class-action approved in writing by FedEx Packaging Design and Development and the writing lawsuit against FedEx Ground. Nothing in this paragraph, however, limits your rights to expressly accepts liability in the event of a damaged shipment. bring a lawsuit as an individual plaintiff. 28. FedEx Ground does not provide protective services for transportation of perishable To the extent that any court finds that state rather than federal law applies to any commodities or of commodities requiring protection from heat or cold. Such provision of this contract, the controlling law is the substantive law of the state in which commodities will be accepted for transportation solely at the shipper’s risk for you tendered your shipment to FedEx Ground. loss of value or damage occasioned by exposure to heat or cold. The shipper The performance of any services does not make FedEx Ground an agent of the agrees to not file damage claims for perishable items. shipper or any third party for any purpose. 29. FedEx will not be liable for the failure to provide any services or service options where our records do not reflect that the services or service options were Money-Back Guarantee Policy selected by the shipper. We offer a money-back guarantee for our services. This guarantee can be suspended, 30. Our compliance or noncompliance with verbal or written delivery instructions from modified or revoked at our sole discretion without prior notice to you. the sender, recipient or persons claiming to represent the shipper or recipient, A. Money-Back Guarantee. The money-back guarantee is your exclusive remedy in including requests made by the recipient for delivery options using FedEx the event of a service failure for the recovery of all or any portion of the FedEx charges Delivery Manager. for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery 31. Our compliance or noncompliance with any request to intercept a shipment in of charges for a service failure. There are no delivery commitments for shipments on transit, or to prevent delivery. which the money-back guarantee is suspended. 32. The failure to properly designate a delivery address as a Residential Delivery or 1. FedEx Ground Money-Back Guarantee. At our option, we will, upon request, Commercial Delivery, including delivery addresses that were processed through either refund or credit your transportation charges in the event of a service failure any address verification function or program. (which means if FedEx does not deliver the shipper’s standard ground and 33. The shipper’s failure to provide accurate delivery address information. multiweight ground package[s] by the end of the scheduled delivery day as 34. Any shipment containing a prohibited item. (See the Prohibited Items section.) published on fedex.com). 35. Loss or damage to alcohol shipments unless an approved packaging type is used 2. FedEx Home Delivery Money-Back Guarantee. At our option, we will, upon or FedEx Packaging Design and Development has preapproved your packaging request, either refund or credit your transportation charges and residential surcharge prior to shipment. See the Alcoholic Beverages section for further information. in the event of a service failure (which means if FedEx does not deliver the shipper’s 36. Our inability or failure to complete a delivery, or a delay to any delivery, due to residential package[s] by the end of the scheduled delivery day as published on acts or omissions of customs or other regulatory agencies. fedex.com). For shipments designated as FedEx Date Certain Home Delivery, FedEx 37. Delays in delivery caused by adherence to FedEx policies regarding the payment Evening Home Delivery or FedEx Appointment Home Delivery, see the FedEx Home of duties and taxes or other charges. Delivery Money-Back Guarantee for Convenient Delivery Options section below. 38. Our failure or inability to attempt to contact the sender or recipient concerning 3. FedEx Home Delivery Money-Back Guarantee for Convenient Delivery an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing Options. At our option, we will, upon request, either refund or credit your documentation; payment of duties and taxes necessary to release a shipment; or transportation charges, residential surcharge and the applicable convenient an incomplete or incorrect customs broker’s address. delivery option charge in the event of a service failure (which means if FedEx 39. Hazardous-materials shipments that the shipper did not properly declare, does not provide the FedEx Home Delivery convenient delivery option service including proper documentation, markings, labels and packaging. FedEx Ground requested for the shipper’s package[s], as described below). will not pay a claim on undeclared or hidden hazardous materials and the FedEx a. FedEx Date Certain Home Delivery Money-Back Guarantee. The FedEx Money-Back Guarantee does not apply. Date Certain Home Delivery Money-Back Guarantee applies if the shipment is 40. Your use of FedEx customer automation systems or software versions that not delivered on the valid date requested. To be considered valid, the requested are no longer supported by FedEx, or your failure to update or upgrade FedEx date must be no earlier than the scheduled delivery as published on fedex.com customer automation hardware or software as provided or directed by FedEx and cannot be a FedEx holiday. If the delivery date requested is invalid, the from time to time. FedEx Date Certain Home Delivery Money-Back Guarantee will not apply. b. FedEx Evening Home Delivery Money-Back Guarantee. The FedEx Limitations on Legal Actions Evening Home Delivery Money-Back Guarantee applies if the shipment is not Any civil claim for overcharges must be brought within 18 months after the claim accrues. delivered between 5 and 8 p.m. on or before the scheduled delivery date as Any civil claim for, including, but not limited to, any loss, damage, delay, misdelivery, published on fedex.com.

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(Money-Back Guarantee Policy, cont.)

c. FedEx Appointment Home Delivery Money-Back Guarantee. The FedEx necessary for package sorting by FedEx Ground, to the extent required by the Appointment Home Delivery Money-Back Guarantee applies if the shipment Shipper’s Agreement with FedEx Ground. For FedEx Appointment Home Delivery is not delivered within one hour before or after the time, and on the date, shipments, a valid telephone number for the recipient must be included in the requested by the recipient and agreed to by FedEx. data-entry information when the shipment is processed. B. Limitations. The following limitations apply: 5. The package was not picked up by a FedEx Ground driver at the shipper’s 1. A credit or refund under the money-back guarantee will be applied only against location or an alternate address location, at a FedEx Office Print and Ship Center, charges for the shipment giving rise to the credit. at a FedEx Ship Center, at a FedEx Authorized ShipCenter or at a FedEx Drop Box 2. At the sole discretion of FedEx, the money-back guarantee may not be honored prior to that location’s regular scheduled pickup time. If a package is accepted when the request is made by, or the information utilized to determine the status of by FedEx Ground after a location’s regular scheduled pickup time, an additional the package is determined by, a third party other than the payer of the charges. transit day may be added to the scheduled delivery date. 3. The FedEx Ground Money-Back Guarantee applies to deliveries within the U.S. 6. The package was tendered for transportation on the Monday after Thanksgiving For shipments destined to Canada, the FedEx Money-Back Guarantee only through Christmas Eve. applies to transportation charges related to brokerage-inclusive service. 7. The shipment contained special instructions, including, but not limited to, 4. If FedEx Ground utilizes the U.S. Postal Service or an interline cartage agent for FedEx Ground Call Tag service and FedEx Delivery Signature Options. delivery to remote rural areas, the money-back guarantee only applies to the 8. There was an unexpected large release of packages from your shipping location. portion of transportation provided directly by FedEx Ground. 9. The package met the definitions for additional handling, address correction, 5. Packages tendered to FedEx Ground for delivery on the day after Thanksgiving oversize or unauthorized. See the Fees and Other Shipping Information section will be scheduled for delivery on that day if the recipient business is open, but of the FedEx Service Guide for additional details. in any event, the delivery commitment will be extended to the next business day 10. FedEx received a request to redirect the shipment from a delivery address to a for application of the money-back guarantee. Hold at Location address. 6. Packages tendered for delivery on holidays that are business days for FedEx 11. The shipment was undeliverable or returned. Ground (for example, Good Friday and Presidents Day) will be scheduled for D. Refund or Credit Requests. To qualify for a refund or credit due to a service delivery on that day if the recipient business is open. However, if the recipient failure, you must notify us of the service failure and request a refund or credit in business is known by FedEx Ground to be closed due to the holiday, the compliance with the conditions listed below. If you do not comply with these conditions, packages will be scheduled for delivery on the next business day the recipient is you are not entitled to receive a refund or credit and cannot recover compensation for a open, but the money-back guarantee will not apply. service failure in any lawsuit. 7. To be eligible for the FedEx Home Delivery Money-Back Guarantee for Convenient 1. You may request a refund or credit due to a service failure in the following ways: Delivery Options, the shipper must have fulfilled the following conditions: a. Use our internet application FedEx Billing Online at fedex.com if you are a a. Prepare and attach to each package a 128 bar-code label showing the registered user; or delivery option requested. The shipper must also provide FedEx Ground b. Submit your request through the invoice adjustment feature at fedex.com; or with the required electronic information for the service level selected. c. Submit the request via our telephone invoice adjustment system at b. Convenient delivery options are offered at the shipment level. To qualify as 1.800.GoFedEx 1.800.463.3339 (say “billing”). a shipment, one or more packages must have the following: Note: Requests for a refund of FedEx Delivery Manager delivery-option fees – The same shipper number must be made by the recipient online at fedex.com/billingadjustment. See FedEx – The same origin location Delivery Manager Terms in the fedex.com Terms of Use. – The same ship date 2. Your notification of a service failure must include your FedEx tracking number – The same recipient address and invoice number, if applicable. – The same convenient delivery option selected 3. All requests for a refund or credit must be received via one of the approved 8. If a delivery later than the original scheduled delivery day or time is requested channels within 15 calendar days of the invoice date or within 15 calendar days by the shipper or recipient before the first delivery attempt is made, the delivery from the ship date if you are paying by credit card or in advance by cash, check commitment for application of the money-back guarantee policy will be adjusted or money order. to account for the requested delivery date and/or time. 4. A partial payment against an invoice is not considered a request for invoice 9. If the shipper or recipient informed FedEx that the recipient location is closed on adjustment or notice of a refund request. A notification of the reason for an a certain day or at a certain time, or unavailable to accept delivery, the delivery unpaid charge with your payment is not considered a request for an invoice commitment for application of the money-back guarantee policy will be the next adjustment or notice of a refund request if the reason relates to a service failure. business day. 10. If the package is placed in a FedEx Drop Box, the delivery commitment for Package Consolidators (Including FedEx Authorized application of the money-back guarantee will be extended by 1 business day. ShipCenter Locations, and FedEx ShipSite Locations C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges, residential surcharge or convenient delivery option charge if: at Office Depot and OfficeMax) 1. We provide you with proof of timely delivery, consisting of the date and time of Package Consolidators are responsible for complying with all applicable requirements in delivery and, if applicable, the name of the person who signed for the shipment, this tariff including, but not limited to, customs and other legal requirements applicable or service-exception information reflecting that the failure to deliver timely to packages tendered for international transportation. resulted from circumstances described under the Liabilities Not Assumed section. If you tender packages to a Package Consolidator instead of to us directly, the 2. The service failure resulted, in whole or in part, from any of the circumstances following limitations apply: described under the Liabilities Not Assumed section. A. Package Consolidators are not agents of FedEx, and we are not responsible for any 3. The shipper did not properly label the package in accordance with the FedEx errors or omissions made by them. Service Guide, including, without limitation, affixing the correct business name B. Package Consolidators may submit claims for refunds or credits for shipping charges and contact name (for FedEx Ground packages) or recipient name (for FedEx under the money-back guarantee policy. Neither the person or entity tendering the Home Delivery packages) and deliverable address (number, street, city, state, package to the Package Consolidator nor the recipient is eligible for refunds or credits and a five-digit ZIP code) and correctly placing the customer-specific FedEx under the money-back guarantee policy. Ground or FedEx Home Delivery bar-code label on the package. For FedEx Home C. In order for a Package Consolidator to receive packaging supplies from FedEx, the Delivery packages, the shipper must print the letter “H” (Home) on the address Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx label in accordance with the FedEx Home Delivery label specifications. Authorized ShipCenter Agreement with FedEx. 4. The shipper did not timely and accurately transmit all electronic package-level D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, data required, including, but not limited to, any electronic package-level data but they are not required to. Package Consolidators set their own rates for reselling FedEx services.

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(Package Consolidators [Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax], cont.)

E. Package Consolidators are not required to have the FedEx Ground Declared Value B. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be Shipment Form at their location. Dropoff customers should bring their own FedEx returned to the sender, if possible. If the sender refuses to accept the returned shipment Ground Declared Value Shipment Form to the Package Consolidator with declared or it cannot be returned because of leakage or damage due to faulty packaging, the value dropoff packages. shipper is responsible for and will reimburse FedEx Ground for all costs and fees of any F. FedEx Ground assumes no liability, other than to the Package Consolidator, for lost, type connected with the legal disposal of the shipment and all costs and fees of any damaged or delayed shipments tendered to a Package Consolidator, as the Package type connected with cleanup of any spill or leakage. Consolidator is the shipper of these packages. The Package Consolidator’s barcode must C. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not appear as the shipper’s barcode for all shipments paid for at a Package Consolidator. limited to, electronic and electrical devices, scientific testing equipment, fragile glass, Package Consolidators are independently owned and operated businesses. crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and G. See the Package Consolidator representative for information regarding rates and Development prior to shipping. services and the terms and conditions of carriage. Inquiries or claims regarding shipments D. Package Inspection and Testing. FedEx Ground reserves the right to request a tendered to a Package Consolidator must also be directed to the Package Consolidator. shipper to submit a representative sampling of the packaging for inspection and testing. H. As directed by FedEx, Package Consolidators must require a government-issued If the shipper fails to comply with our request to inspect and test the packaging, or the photo ID to validate the identity of their customer and must keep a record of the name sampling fails FedEx testing, FedEx Ground will not be liable for any damages due to and address on the ID of their customer for each package. improper packaging. E. FedEx Ground may issue written notice to you if you repeatedly fail to adhere to Package Restrictions (Size and Weight) FedEx Ground’s packaging requirements due to your pattern or practice of insufficient A. FedEx Ground will accept for transport packages that weigh up to the maximum packaging. Claims for damage or loss associated with an identified pattern or practice of package weight published in the FedEx Service Guide in effect at the time of shipment insufficient packaging will be denied. Any such claim filed related to your shipments will and that measure up to 165 inches in combined length and girth. FedEx reserves not be paid, regardless of which party files the claim, unless the claimant can establish the right to assess additional handling, oversize package and unauthorized package that the loss or damage did not result from a failure to use proper packaging. FedEx surcharges on any package whose dimensions are altered during transit, causing it to Ground will continue to deny such claims until we determine that you have ceased the meet the parameters for these charges. pattern or practice of failing to adhere to the packaging requirements. Nothing in this MEASUREMENT OF LENGTH AND GIRTH: paragraph is intended to limit FedEx Ground’s right to deny a claim where the shipment a. Regular-Shaped Packages: The length and girth of a package is length plus in dispute is found to have improper packaging. (two times the height) plus (two times the width). If the dimension includes a F. Preshipment Inspection and Testing for Oversize Packages. At the sole fraction, a fraction of one-half or greater will be rounded up to the next whole discretion of FedEx Ground, FedEx Ground may require a shipper of packages classified number; less than one-half will be rounded down to the next whole number. as Oversize, as defined in the Rates section of the FedEx Service Guide, to submit a b. Irregular-Shaped Packages and Regular-Shaped Articles With Hollow or representative sampling of the oversize packaging for inspection and testing. If the Open Spaces: To measure combined length and girth, assume the package shipper fails to comply with our request to inspect and test oversize packaging or the or article to be enclosed in a six-sided, rectangular container, and then sampling fails FedEx testing, FedEx Ground will not be liable for any damage to shipper’s determine the combined length and girth as for regular-shaped packages. oversize packages. B. Charge for Unauthorized Packages. In addition to the other rates and charges For general packaging assistance, including packing, sealing and labeling tips named in this tariff, a charge will be assessed for the following conditions: and information on how to submit your packaging for testing or evaluation, go to 1. Any package measuring more than 108 inches in length.1 fedex.com/packaging. 2. Any package measuring more than 165 inches in length and girth combined.1 3. Any package measuring more than 150 lbs.1 Pharmaceuticals Unauthorized packages will be rated based on the greater of the package’s actual You are responsible for complying with all applicable local, state and federal rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight. laws, regulations, ordinances and rules governing the shipment of pharmaceuticals. 1 These packages are unauthorized and may be refused, returned to the shipper or disposed of by Packages containing pharmaceuticals must not have labels, markings or other FedEx Ground. However, at FedEx Ground’s sole discretion, they may be accepted and delivered. written notice that a pharmaceutical is contained within. Select the Direct Signature In the event of disposal, the shipper, if known, agrees to pay any costs incurred in the disposal. Required Delivery Signature Option if you require FedEx to obtain a signature from someone at the delivery address, or the Adult Signature Required Delivery Signature Option if you require an adult signature for delivery. See the Delivery Signature Packaging and Marking Options section for details. A. All packages must be prepared and packed by the sender for safe transportation with ordinary care in handling. Recipient address labels should be placed on both sides Pickup and Delivery of each package with an additional label enclosed inside. Any articles susceptible to A. Pickup Service: damage as a result of conditions that may be encountered in air ground transportation, 1. FedEx Ground may provide on-call pickup service for a per-package pickup fee such as changes in temperature, must be adequately protected by proper packaging. for customers that do not have a FedEx Ground regular scheduled pickup. This Each shipment must be legibly and durably marked with the name, address and ZIP code fee may be higher if the pickup is made the same day it is requested or if the of both the shipper and recipient. The ZIP code is crucial to the efficient movement of request is made through FedEx Customer Service. the package through the FedEx Ground system. 2. FedEx Ground may provide pickup service for a weekly pickup fee to regular New corrugated boxes in good, rigid condition large enough to allow cushioning scheduled pickup customers. of contents on the top, bottom and sides should be used. For guidelines on packaging 3. An alternate address pickup fee may apply to pickup service at shipping specific commodities go to fedex.com/packaging. Items that cannot be packed into locations other than the location associated with the FedEx Ground account cartons (auto tail pipes, mufflers, tires, rims, and so on) must have all sharp edges and number. The alternate address pickup fee only applies to account numbers protrusions wrapped, and the address label must be secured using the tie-on tag or the assessed the weekly pickup fee. tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive 4. Charges for pickup service shall apply in addition to the rates set forth in the tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, FedEx Service Guide in effect at the time of shipment. Upon payment of the plastic cases, computer cartons or similar types of items whose outer finish might be applicable pickup service charge, FedEx Ground will call at the shipper’s damaged by adhesive labels, soiling, marking or other types of surface damage that premises once each business day, if required, to pick up packages for delivery is normal with ordinary care in handling should be placed in a protective container for to all points served by FedEx Ground. shipment. Casters, wheels or rollers must be removed or packaged. 5. A return pickup surcharge applies for FedEx Print Return Label and FedEx Email Expanded polystyrene foam coolers must be shipped inside a sturdy outer container Return Label shipments. unless tested and approved for acceptance by FedEx Packaging Design and Development. 6. The shipper agrees to declare all applicable additional charges on the Customer Information on how to submit your packaging for testing is available at fedex.com/packaging. Shipping Record or Declared Value Shipment Form, if applicable. FedEx Ground

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FedEx Ground Tariff

(Pickup and Delivery, cont.) reserves the right to assess additional charges on those packages that the shipper Prohibited Items does not properly rate and to re-rate packages the shipper fails to rate properly. You are prohibited from tendering the following items for shipment, and you agree not B. Delivery. FedEx Ground does not offer a restricted-delivery service and may deliver to do so: to someone other than the person or entity named as the recipient. We also may make 1. Money, cash, coins, currency, paper money and negotiable instruments an indirect delivery. Indirect delivery is a completed delivery to an address or location equivalent to cash, such as endorsed stocks, bonds and cash letters. other than the address on the label and includes shipments delivered via Indirect 2. All live animals. (Edible seafood, such as live lobsters, crabs or other types of Signature Required service. FedEx Ground may release the package with no signature at fish and shellfish for human consumption, is acceptable, provided the shipper a residential address if none of the FedEx Delivery Signature Options are selected. FedEx is in compliance with all local, state, and federal laws.) Ground will attempt to obtain a signature for shipments to nonresidential addresses, 3. Animal carcasses, except as provided in the Animal Carcasses section. (This except that when FedEx Ground uses a postal service, an interline cartage agent or a restriction does not apply to properly packaged meat or poultry products freight forwarder for final delivery, we may release such shipments with no signature intended for human consumption.) if a FedEx Delivery Signature Option is not selected. If a Delivery Signature Option is 4. Human corpses, human organs or body parts, human and animal embryos, or selected and FedEx Ground uses a postal service, an interline cartage agent or a freight cremated or disinterred human remains. forwarder for final delivery, one of the following may occur at FedEx Ground’s discretion: 5. Shipments that require us to obtain a local, state or federal license for their 1. If available, a cartage agent that can return a signature may be selected; or transportation. 2. If a signature cannot be returned, FedEx Ground may call the shipper and request 6. Shipments that may cause damage or delay to equipment, personnel or other to eliminate the signature requirement; or shipments. 3. The package may be returned to the shipper. 7. Items resembling a bomb, hand grenade or other explosive device, except as Where a signature is required, FedEx will make up to three attempts at delivery. A notice provided in the Hazardous Materials section. This includes, but is not limited to, that delivery has been attempted will be left at the recipient’s address after the first and inert products such as novelty items, training aids and works of art. second attempts. (See the Delivery Signature Options section.) 8. Lottery tickets and gambling devices where prohibited by law. At our sole discretion, shipments having a declared value of $500 or greater in the 9. Hazardous waste. This includes, but is not limited to, used hypodermic needles currency of the destination country may not be released without a signature even where or syringes transported for sterilization, recycling, disposal or for any other the release is otherwise authorized. purpose, or other medical waste. FedEx Ground also does not accept hazardous FedEx Ground may, at its sole discretion, utilize a postal service, an interline cartage substances in reportable quantities. agent, a freight forwarding service or other carrier for pickups and deliveries, which may 10. Liquid mercury, in any quantity, not contained as a necessary component in any result in additional transit days and/or service restrictions. Our tender of a shipment to product or piece of equipment in its original manufactured state. a postal service, an interline cartage agent, a freight forwarding service or other carrier 11. Infectious or non-infectious human or animal cells, tissue, bodily fluids, blood, constitutes delivery of the shipment by us for all purposes. blood products, plasma, or any other material derived from human or animal Shipments to hotels, hospitals, government offices or installations, university campuses, blood whether in liquid or solid form; biohazards; regulated or non-regulated or other facilities that utilize a mailroom or other central receiving area will be delivered to diagnostic cultures, specimens or samples, whether infectious or non-infectious; the central receiving area, unless otherwise authorized and approved by FedEx Ground. used health care products as defined in Title 49 of the Code of Federal Regulations; In order to facilitate delivery or release of a shipment, FedEx Ground may, at its sole and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. discretion, contact the recipient to obtain delivery instructions, or to notify them that a 12. Inhalation hazards. delivery is scheduled, that a delivery has been completed or that a shipment is available 13. Packages that are wet, leaking or emit an odor of any kind. for pickup at a Hold at Location facility. FedEx may also accept requests for delivery 14. Live insects. options from a recipient using FedEx Delivery Manager. 15. Shipments or commodities that are prohibited by applicable local, state or At its discretion, FedEx may not deliver or attempt delivery on the scheduled delivery federal law. day if the shipper or recipient requested a later delivery or informed FedEx that the 16. Counterfeit goods, including, but not limited to, goods under a trademark that recipient is closed or unavailable to accept delivery on the scheduled delivery day. is identical to or substantially indistinguishable from a registered trademark, In this situation, charges will be assessed based on the service initially selected by without the approval or oversight of the registered trademark owner (also the shipper. The shipper or payer is responsible for communicating with the recipient commonly referred to as “fake goods” or “knock-offs”). regarding requested later delivery times and is responsible for knowing the days and 17. T obacco and tobacco products, including but not limited to cigarettes, cigars, times that the recipient location can accept FedEx deliveries. loose tobacco, smokeless tobacco, hookah or shisha. We reserve the right to assess a Residential Delivery surcharge on any shipment 18. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana delivered to a home or private residence, including locations where a business is intended for recreational or medicinal use and marijuana-derived cannabidiol operated from a home, or on any shipment in which the shipper has designated the (“CBD”); any product with a delta-9-tetrahydrocannabinol (“THC”) concentration delivery address as a residence, including shipments where the delivery location has of more than 0.3 percent on a dry weight basis, except as set out in 21 CFR been designated as Residential Delivery in error. 1308.35; and synthetic cannabinoids. C. Redirect to Hold at Location: 19. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp 1. The shipper or recipient may request to redirect a package to a FedEx Office stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR location within the FedEx Ground/FedEx Home Delivery terminal delivery area 1308.35. of the original address. 20. Any substance that has not been approved for a medical use by the U.S. Food 2. Shipments that are requested to be redirected to Hold at Location are not and Drug Administration and also has been listed as a Drug or Chemical of eligible for the FedEx money-back guarantee. Concern by the U.S. Drug Enforcement Administration, including, but not limited to, kratom and Salvia divinorum. Plants and Plant Materials 21. Common fireworks. Shipping of plants and plant materials is discouraged by FedEx Ground. FedEx Ground 22. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. assumes no liabilities if such materials are damaged in transit or if damages result from in weight. delay of shipment. If you choose to ship plants or plant materials, including seedlings, 23. Restriction for Service to Alaska and Hawaii. The following goods are prohibited: plant plugs and cut flowers, they must be shipped in accordance with applicable those of unusual value, hazardous materials (including UN 3090 Lithium local, state and federal laws. Packages containing these items may be inspected by Metal Batteries, UN 3480 Lithium Ion Batteries, ORM-D and Limited Quantity government agencies, which may result in a delay in delivery or seizure by government materials), household goods, commodities in bulk, commodities requiring special inspectors. FedEx Ground is not liable or responsible for damage, refunds or credits equipment or handling and those commodities injurious or contaminating resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back to other lading, nondomesticated animal products, dangerous goods, furs, Guarantee Policy sections.)

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(Prohibited Items, cont.)

hazardous substances or any materials regulated by the DOT or by the B. Written authorization from FedEx Ground is required to participate in the Package International Civil Aviation Organization (ICAO), jewelry, live animals, perishables Returns Program (PRP). The maximum liability assumed by FedEx Ground for packages (including, but not limited to, perishable foodstuffs and foods and beverages returned through PRP, FedEx Print Return Label or FedEx Email Return Label is limited to requiring refrigeration or other environmental control), plants and seeds. $100 unless a higher value is declared, up to a maximum of $1,000, at time of tender 24. Hazardous materials service, including limited quantity, ORM-D, combustible liquids and a greater charge paid (see the Declared Value and Limits of Liability section). The and all lithium batteries, is not available to or from air-serviced locations, including, shipper may declare a value up to $50,000 for packages returned through the FedEx but not limited to: Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI; The Ground Call Tag. The declared value of the FedEx Ground Call Tag may not exceed the Bass Islands, OH; and Kelley's Island, OH. value of the declared value on the original shipment. The shipper may not declare a value 25. Handguns. for a package returned to FedEx Ground through a damage call tag. FedEx Ground shall not 26. Bump fire stocks and other rapid-fire trigger activators. be liable for any damage to a shipment or claim arising out of the use of a return option 27. Ghost guns and other firearms not containing a serial number. unless the package was lost during shipment or there was visible damage noted by the 28. Any firearm or other weapon manufactured using a 3-D printing machine. driver at time of delivery. FedEx Ground shall not be liable for any concealed damage for 29. 3-D printing machines designed, or that function exclusively, to manufacture firearms. items returned by using PRP, FedEx Print Return Label or FedEx Email Return Label. Receipt 30. Waste or garbage for disposal. of a shipment without written notice of damage on the delivery record is prima facie Notwithstanding any other provision of the FedEx Service Guide, we are not liable evidence that the shipment was delivered in good condition. The FedEx Ground liability for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees for any loss or damage arising out of an authorized return shipment shall never exceed to indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incurs the actual amount of damage or the declared amount, whichever is lower. All other as a result of the shipper’s violation of any local, state or federal laws or regulations or terms and conditions related to FedEx Ground claims regulations and, as a whole, the from tendering any prohibited item for shipment. tariff, shall apply for packages shipped through the use of a FedEx Ground return option. C. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS Proof of Delivery THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT A. Verification of Delivery. Shippers may obtain proof of package delivery, including TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, delivery date, online at fedex.com or by calling FedEx Customer Service at 1.800.GoFedEx AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL 1.800.463.3339. There is no additional charge for this service. HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, B. Shipment-Status Information. FedEx Ground may provide selected shippers a daily IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. or weekly list generated from our shipment-status information. This list is provided so that shippers will have a quick, abbreviated record of packages shipped and received. Tobacco and Tobacco Products Shipment-status files contain preliminary and incomplete delivery data. It is not intended Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. or permitted to be used to file claims or to determine whether any individual shipment fails to meet FedEx Ground service commitments. Undeliverable Shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but Rate Quotations are not limited to, any of the following: Rates and service quotations provided to you by FedEx, including but not limited to, • The recipient refuses to pay for a bill-recipient shipment. rates and service quotations provided by our employees, agents, interactive voice • The recipient of a Hold at Location shipment cannot be contacted or the recipient response systems and customer automation platforms are estimates and will be based fails to retrieve the shipment. upon information provided by you, but final rates and service charges may vary from the • The recipient refuses to accept the shipment prior to, during or after delivery. quotes based upon the characteristics of the shipment actually tendered to us and the • The recipient’s delivery address cannot be located. application of this tariff. Rates quoted will vary depending on whether (1) the shipper is • The shipment was addressed to an area not served by FedEx. a FedEx account holder and (2) the shipper has discounts applied to his or her account. • The shipment’s contents or packaging are damaged to the point that rewrapping • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx is not possible. account, do not have discounts applied to their account and if they charge their • The shipment would likely cause damage or delay to other shipments or property shipping to their account. or injury to personnel. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx • The shipment contains prohibited items. account, have discounts applied to their account and if they charge their shipping • The recipient’s place of business is closed. to their account. • No appropriate person was available to accept the shipment at a delivery location • Shippers will be quoted FedEx Retail Rates for shipments originating in the on the initial delivery attempt or reattempts. U.S. that are paid for by cash, check, debit or credit card instead of being charged • The shipment was improperly packaged. to a valid FedEx account. • The shipment contains unauthorized packages (see the Package Restrictions For the most current information regarding areas served and delivery [Size and Weight] section). commitments, check online at fedex.com or contact FedEx Customer Service at • FedEx is requested to return the shipment to the shipper. 1.800.GoFedEx 1.800.463.3339. A. Undeliverable shipments may be returned at the payer’s expense. Shipments will be returned at no additional charge if the shipment is undeliverable because of damage to Refusal or Rejection of Shipments the shipment caused by FedEx. However, if the shipment is undeliverable for any other FedEx Ground reserves the right to refuse to transport unauthorized packages and any reason, FedEx Ground reserves the right to assess return transportation charges and fees package that it, at its sole discretion, determines to be dangerous, hazardous or likely to the original payer, along with the original transportation charges and fees. to soil, taint or otherwise damage other shippers’ property or FedEx Ground equipment, B. Our money-back guarantee policy does not apply to undeliverable or returned shipments. personnel or contractors, or is improperly or insecurely packaged or wrapped, or is C. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy economically or operationally impracticable to transport, or when FedEx is unable to or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper validate the identity of the shipper. Packages must be packaged and wrapped so as to agrees to transfer and convey good and sufficient title of the contents of undeliverable pass the procedures described in the Packaging and Marking section covering testing of shipments to FedEx, and agrees to pay any costs incurred in the sale, destruction or the packaged products weighing under 150 lbs. (68 kg). disposal thereof. Return Options Warranties A. FedEx Ground return options are subject to all other terms and conditions provided FEDEX GROUND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY in the FedEx Ground claims regulations, and as a whole, the tariff. The contents of a DISCLAIMS ANY AND ALL WARRANTIES. return shipment are subject to the same restrictions and prohibited-item limitations as the original shipment.

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International Service Conditions U.S. government sanctions prohibiting the export or re-export of goods, services In addition to the preceding terms and conditions, the additional terms and conditions or technology to countries and regions listed by the U.S. government unilaterally below apply exclusively to international shipments to Canada. or in coordination with other countries’ sanctions. In addition, no commodities A. Billing: originating or manufactured in any of these countries and regions are accepted 1. Invoicing. Duties, taxes, clearance entry (brokerage) fees and ancillary clearance for transportation anywhere in the world. service fees may be assessed on the contents of shipments destined for Canada. Any FedEx Returns service shipments that are forwarded to a third country These are payable by the importer of record (normally the consignee, unless must also comply with the export control requirements of the country of first otherwise indicated) in the first instance. For FedEx International Ground departure. You agree to furnish such information and complete and attach to brokerage-inclusive shipments, duties and taxes may be billed to the shipper, the shipment such documents as necessary to comply with such laws, rules recipient or third party. If a clearance entry fee applies, the payer of duties and and regulations. taxes will be billed for the clearance entry fee. Charges to the shipper’s account In addition, you specifically warrant that you will not tender any shipments in currencies other than U.S. dollars will be converted to U.S. dollars, using a to us if you or any of the parties involved in the shipment are listed on any of the export controls or sanctions lists published and maintained by: the U.S. weekly Wall Street Journal conversion rate corresponding to the pickup date of the shipment or, for FedEx International Ground Distribution, the date FedEx Department of Treasury, Office of Foreign Assets Control; the U.S. Department Ground takes possession of the shipment. A service fee may apply. The clearance of Commerce, Bureau of Industry and Security; the U.S. Department of entry fee is subject to all applicable Canadian taxes. State, Directorate of Defense Trade Controls; the United Nations Sanctions Regardless of any payment instructions to the contrary, the shipper is Committees; the European Union Council; and any other relevant authority. ultimately liable for all charges and fees relating to a shipment, including, but In addition, you agree and warrant that you will not attempt to ship to any not limited to, any duties or taxes that FedEx Ground has disbursed. Shippers entity owned by any party, in the common ownership interest determined by are responsible for accurately completing all sections of the required export the relevant listing authority, subject to U.S. government economic sanctions. documentation and for the entry of accurate shipment information (including, but Further, you are responsible for ensuring that the end-use or end-user of the not limited to, commodity descriptions and values for duty) on the Commercial items shipped does not violate any specific control policies restricting certain Invoice and in any electronic device or software program. types of exports, reexports and transfers of specifically enumerated items 2. Responsibility for Payment. The shipper is responsible for all charges, including subject to the U.S. Export Administration Regulations. transportation charges, duties and clearance entry (brokerage) fees, ancillary We assume no liability to you or any other person for any loss or expense — clearance service fees, governmental penalties and fines, taxes, FedEx Ground including, but not limited to, fines and penalties — if you fail to comply with attorney fees and legal costs related to this shipment, and charges related to any export laws, rules or regulations. broker unassigned shipments, or broker select shipments where the broker Shipments crossing international borders must be cleared through customs information provided is incorrect. The shipper will also be responsible for any cost in the destination country before being delivered to the consignee. You are FedEx Ground may incur in returning shipments to the shipper or warehousing responsible for providing FedEx with the importer of record’s customs broker. them, pending disposition. This can be done by entering broker information on the Commercial Invoice B. Consolidation Service. Shippers utilizing FedEx International Ground Consolidation or by selecting the broker select option and entering broker information in the must meet all requirements as stated in the program-requirements document. By utilizing automation device. If the importer of record is self-clearing the shipment through this consolidation service, the shipper agrees that: customs, you must specifically indicate that on the shipment documentation or 1. FedEx Ground will determine in its sole discretion which shipments will be clearance fees may apply. consolidated or excluded from a consolidation. The shipper agrees to provide all required documentation for the customs 2. FedEx Ground is not liable for any increased brokerage costs associated with clearance and certifies that all statements and information on said documentation, shipments that are not ultimately consolidated and clear customs as separate including documentation submitted electronically, are true and correct. The shipper shipments. Any non-consolidated shipment may require a separate customs authorizes FedEx Ground to forward all information of any nature regarding brokerage charge. shipments to any and all governmental or regulatory agencies that request or 3. FedEx Ground reserves the right to update program requirements and participant require such information. The shipper understands that making false declarations or eligibility at any time. statements may result in civil and criminal penalties, including forfeiture and sale. 4. All associated fees, limitations, liabilities not assumed and other terms of this If the shipper does not complete all documents required for carriage, or if FedEx Ground Tariff apply to any packages shipped under this program. the documents submitted are not appropriate for the services or destinations Please contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 for more information. specified, the shipper hereby authorizes FedEx Ground, where permitted by law, C. Customs Clearance. Brokerage-inclusive service is the automatic default for FedEx to complete, correct or replace the documents for the shipper at the shipper’s International Ground shipping on FedEx electronic shipping solutions. In some instances, expense. However, FedEx Ground is not obligated to do so. at the option of FedEx Ground, FedEx Ground may accept instructions from the importer If a substitute form of Commercial Invoice is needed to complete delivery of of record to use a designated customs broker other than the broker arranged by FedEx the shipment, and FedEx Ground completes such a document, the terms of this Ground or the broker designated by the shipper. In this case, the shipment will no longer tariff will continue to govern. be considered a brokerage-inclusive shipment. When shipments are held by customs or other agencies because of incorrect When FedEx Ground arranges clearance services, a clearance entry fee will be added or missing documentation, FedEx Ground may attempt to notify the consignee or as an ancillary clearance service fee to the duty-and-tax invoice to cover processes shipper, as determined by local law. If the consignee or shipper fails to supply required to check the Commercial Invoice submitted with the shipment and to complete the required information or documentation, the shipment may be determined entry preparation procedures required by either U.S. Customs and Border Protection or to be undeliverable. FedEx Ground assumes no responsibility for the inability to the Canada Border Services Agency, including calculation of applicable duties and taxes complete a delivery due to incorrect or missing documentation. Shipments held for each type of commodity included in the shipment. by customs or other agencies because of incorrect or missing documentation will 1. U.S. Export Shipments. FedEx Ground is headquartered in the U.S. and will require additional transit time. not transport shipments that violate U.S. export controls nor export controls 2. U.S. Import Shipments. Shipments originating outside the U.S. for delivery in in the countries in which we operate, provided they do not conflict with U.S. the U.S. are subject to local tariffs and the service conditions of FedEx Ground. law. You are responsible for, and warrant, your compliance with all applicable These service conditions include terms regarding the importation and customs laws, rules and regulations, including, but not limited to, the U.S. Export clearance of shipments into the U.S. from Canada. Administration Regulations, the U.S. International Traffic in Arms Regulations, U.S. Customs regulations require the Social Security Number (SSN) of an the U.S. Foreign Assets Control Regulations and applicable export laws and individual and the Internal Revenue Service Employer Identification Number (EIN) regulations of any country to, from, through or over which your shipment may of the U.S. consignee for certain shipments being imported into the U.S. This be transported. You agree, and warrant, that you will comply with all applicable information must be included on the Commercial Invoice for all U.S. import

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shipments. The EIN or SSN must be on file with the U.S. Customs Service. Any 20. Prescription drugs (personal and commercial), regardless of whether shipments changes to a company address, or the EIN or SSN, should be provided to FedEx have met the requirements set by Health Canada or other government Ground for system updating. Shipments that arrive in the U.S. that do not have departments, or are exempt from applicable requirements. the correct EIN or SSN may be detained until that information can be obtained 21. Any substance that has not been approved for a medical use by the U.S. Food from the consignee or determined otherwise. This requirement applies to and Drug Administration and also has been listed as a Drug or Chemical of shipments imported to the U.S. requiring a formal entry. Concern by the U.S. Drug Enforcement Administration, including, but not limited D. Duties and Taxes. In order to expedite customs clearance, FedEx Ground may elect to, kratom and Salvia divinorum. to disburse duties and taxes on the importer’s behalf. A FedEx Ground agent or employee 22. Perishables (including, but not limited to, perishable foodstuffs and foods may contact the importer to confirm arrangements for reimbursement of amounts to be and beverages; perishable pharmaceuticals; and any other items requiring disbursed. For brokerage-inclusive shipments, duties and taxes may generally be billed to refrigeration or other environmental control). the shipper, consignee or third party as designated on the Commercial Invoice or entered 23. Plants, plant materials and seeds, including cut flowers. in an automation device. 24. Pornographic and/or obscene material. E. Inspection of Shipments and Identification Requirement. FedEx Ground, or 25. Tobacco and tobacco products, including but not limited to cigarettes, cigars, its agents or brokers, may open and inspect any or all packages in a shipment at any loose tobacco, smokeless tobacco, hookah or shisha. time. This action may be initiated by FedEx Ground or at the request of government 26. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana authorities. We may, at our sole discretion, require the shipper to provide their intended for recreational or medicinal use and marijuana-derived cannabidiol government-issued photo identification prior to tendering a package to FedEx. (“CBD”); any product with any amount of tetrahydrocannabinols (“THC”), except F. Northern Canada Surcharge. Canada packages destined to the Yukon, Northwest as set out in 21 CFR 1308.35; and synthetic cannabinoids. Territories, Nunavut and Labrador are restricted to a maximum 70-lb. weight limit and 27. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp will incur an additional charge. Packages weighing more than 70 lbs. may be refused stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR or returned to the shipper. However, at FedEx Ground’s sole discretion, they may be 1308.35. accepted and delivered for an additional charge. These additional charges apply 28. Personal Effects and Household Effects. Used items intended for personal use to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z. The charges are in addition to and not for sale. These include, but are not limited to, luggage sent prior to applicable transportation charges. or following a trip, used clothing, jewelry, toiletries, personal electronics, golf G. Postal Codes and Telephone Numbers. The consignee’s postal code, telephone clubs, furniture, dishes, linens, books, artwork and home décor. number and contact name are critical information and should be included on both the 29. Lottery tickets and gambling devices where prohibited by law. Commercial Invoice and address label. 30. Shipments being processed under: H. Prohibited Items. You are prohibited from tendering the following items for a. Duty drawback claims unless advance arrangements are made shipment to Canada, and you agree not to do so. This list is not all-inclusive and is b. Temporary Import Bonds subject to modification without notice. FedEx Ground reserves the right to open and c. Carnets inspect any package tendered for delivery. FedEx Ground will refuse and may return d. U.S. Drug Enforcement Administration export permit any shipment that is considered unsafe, unlawful, or violates the terms and conditions e. Letters of credit of the FedEx Ground Tariff. f. Certificate of Registration 1. Alcoholic beverages. g. United States Foreign Trade Zones or bonded warehouses. 2. Ammunition of any kind. h. An export license or any type of export authorization, including any agreements 3. All live animals, dead animals and animals that have been mounted. or license exceptions/exemptions, or Electronic Export Information (EEI), 4. Money, cash, coins, currency, paper money and negotiable instruments regardless of value. This includes, but is not limited to, goods subject to: equivalent to cash, such as endorsed stocks, bonds and cash letters. – U.S. State Department licenses or any other State Department 5. Dangerous goods. authorizations; 6. Firearms, weaponry and their parts (and replicas thereof). – Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) licenses 7. Bump fire stocks and other rapid-fire trigger activators. or any other ATF authorizations; 8. Ghost guns and other firearms not containing a serial number. – International Traffic in Arms Regulations (ITAR); 9. Any firearm or other weapon manufactured using a 3-D printing machine. – Export Administration Regulations (EAR); 10. 3-D printing machines designed, or that function exclusively, to manufacture firearms. – The Convention on International Trade in Endangered Species of Wild 11. Explosives, fireworks, flares, matches. Fauna and Flora (CITES); or 12. Items resembling a bomb, hand grenade or other explosive device, except as – The Kimberley Process Clean Diamond Trade Act. provided in the Hazardous Materials section. This includes, but is not limited 31. Shipments that may cause damage to, or delay of, equipment, personnel or to, inert products such as novelty items, training aids and works of art. other shipments. 13. Furs. 32. Shipments that require FedEx Ground to obtain any special license or permit for 14. Hazardous materials (shipments classified as “Other Regulated Materials — transportation, importation or exportation. Domestic” [ORM-D] or Limited Quantity are allowed if they contain consumer 33. Shipments whose carriage, importation or exportation is prohibited by any law, commodities only and are properly labeled). statute or regulation. 15. Hazardous waste. This includes, but is not limited to, used hypodermic needles 34. Shipments containing products manufactured in sanctioned countries or or syringes transported for sterilization, recycling, disposal or for any other regions, regardless of whether a permit has been issued by a government purpose, or other medical waste. FedEx Ground also does not accept hazardous agency or whether the specific goods are exempt from applicable sanctions. substances in reportable quantities. Shippers are responsible for determining the country of origin of goods shipped 16. Liquid mercury, in any quantity, not contained as a necessary component in any and for reviewing the government sanctions lists prior to tendering packages to product or piece of equipment in its original manufactured state. FedEx Ground. 17. Infectious or non-infectious human or animal cells, tissue, bodily fluids, blood, 35. Packages that are wet, leaking or emit an odor of any kind. blood products, plasma, or any other material derived from human or animal 36. Improperly packaged shipments. blood whether in liquid or solid form; biohazards; regulated or non-regulated 37. Waste or garbage for disposal. diagnostic cultures, specimens or samples, whether infectious or non-infectious; 38. Live insects. used health care products as defined in Title 49 of the Code of Federal Regulations; I. Return and Import Shipping Options. Shipments returned from Canada using and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. the FedEx Global Returns service option, or shipments initiated via the Create Import 18. Inhalation hazards. Shipment feature on fedex.com, are governed by the FedEx Service Guide, Canadian 19. Human corpses, human organs or body parts, human and animal embryos, or edition. Consult fedex.com/globalreturns for details on return shipments. cremated or disinterred human remains. FOR SHIPMENTS INITIATED VIA THE CREATE IMPORT SHIPMENT FEATURE ON

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FEDEX.COM, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES THE IMPORT SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR TAXES WHICH WE HAVE DISBURSED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. J. Shipper Warranty. The shipper warrants that each article in each shipment will possess the required paperwork to export, will be properly described on the Commercial Invoice, will be acceptable for transport by FedEx Ground, and will be properly marked, addressed and packaged to ensure safe transportation with ordinary care in handling. K. Undeliverable Shipments. The shipper may elect to have a shipment returned if the shipment is refused by the consignee or for any other reason cannot be delivered. If a shipment is returned to the shipper, the shipper is responsible for payment of both the original transportation charges and the return charges. All duties and taxes, assessed in the destination country as well as the origin country upon return, are also the responsibility of the shipper. All return charges are payable immediately upon request. A shipper may elect to “abandon” the shipment in the destination country. If a shipment is abandoned, FedEx Ground, at its discretion, reserves the right to dispose of the merchandise. The shipper will be responsible for any charges associated with disposal. Additional Information For additional information on shipping with FedEx, please consult the additional sections of the FedEx Service Guide: the service information at fedex.com/serviceguide and in the downloadable FedEx Service Guide; Rates; the FedEx Express Terms and Conditions; and the FedEx SameDay City Tariff. You can also call us at 1.800.GoFedEx 1.800.463.3339.

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182 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx SameDay® City Tariff Effective January 6, 2020 Updated May 29, 2020

Contents

Scope of Tariff 184 Definitions 184 Non-Waiver 184 Account Numbers 184 After-Hours Pickup and Saturday, Sunday or Holiday Pickup or Delivery 185 Alcoholic Beverages 185 Animal Carcasses 185 Billing 185 Cancellation 186 Claims 186 Credit Terms and Payment 187 Data Privacy 187 Declared Value and Limits of Liability (Not Insurance Coverage) 188 Delivery Signature Options 188 Evening Delivery Only Fee 188 Fuel and Other Surcharges 188 Hazardous Materials 188 Inspection of Shipments and Identification Requirement 189 Liabilities Not Assumed 189 Limitations on Legal Actions and Governing Law 190 Money-Back Guarantee Policy 190 Package Consolidators (Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) 191 Package/Shipment Restrictions (Size and Weight) 191 Packaging and Marking 191 Pharmaceuticals 192 Pickup and Delivery 192 Pickup Attempt 192 Plants and Plant Materials 192 Prohibited Items 192 Proof of Delivery 193 Rate Quotations 193 Refusal or Rejection of Shipments 193 Return Options 193 Routing and Rerouting 193 Same-Day Return to Sender 193 Service Areas 194 Signature Releases 194 Tobacco and Tobacco Products 194 Undeliverable Shipments 194 Warranties 194 Additional Information 194

For the most current updates to the FedEx SameDay City Tariff, please go to fedex.com/us/terms.

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The FedEx SameDay City Tariff, contained in the FedEx Service Guide, supersedes “Proof of delivery” means electronically captured delivery information, which may all previous terms and conditions, tariffs, amendments, supplements, and other prior include date, time, location and signature information. statements concerning the rates and conditions of FedEx SameDay City service to which “Reroute” means to deliver a shipment to an address different from that specified this tariff applies. This tariff constitutes the entire agreement between the parties and on the shipping label, and includes a change from one street address to another. Any supersedes all previous agreements and understandings, whether oral or written, with requested change to an address that is not a reroute or an address correction is a new respect to the subject matter hereof, and any entity receiving services hereunder or the shipment, and new shipment charges will apply. benefit of services hereunder warrants and represents that it has not relied and will not be relying upon any statement, representation or advice regarding such service except “Ready time” means the time the customer specified the shipment will be ready for pickup. representations expressly made in this tariff. “Residential delivery” means a shipment addressed to a home or private residence, FedEx reserves the right to unilaterally modify, amend or supplement this tariff and including locations where a business is operated from the home, and/or a shipment in the FedEx Service Guide at any time without notice, which revisions shall take effect which the shipper has designated the delivery address as residential. immediately. No modifications, amendments or supplements are authorized or effective “Service failure” means we arrived 60 seconds or more after the delivery commitment unless published by FedEx at fedex.com. for the FedEx SameDay City service selected for that shipment, except as otherwise The FedEx Service Guide consists of the service information at fedex.com/ described in this tariff. serviceguide and the overview of services in the downloadable FedEx Service Guide (U.S. “Ship date” or “shipment date” is the date the shipment is physically tendered to and U.S. export); U.S. retail rates; the FedEx Express Terms and Conditions; the FedEx FedEx. For shipments tendered at a FedEx location after the last pickup time, the ship Ground Tariff; and this FedEx SameDay City Tariff. The FedEx SameDay City Tariff and date is the next business day. rates in this book and at fedex.com/serviceguide make up the contract of carriage under which your shipments are transported, unless modified under a separate agreement. The “Shipment” means one or more packages shipped together to the same recipient. downloadable version (PDF) of the FedEx SameDay City Tariff available at fedex.com in “Standard List Rates” are rates paid by any shipper who does not have a FedEx effect on the shipment date (as defined herein) shall control. account, who does not have discounts applied to their FedEx account or who pays by any means other than charging to a FedEx account. Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to shipments originating in the U.S. for transportation via a FedEx SameDay City service. “Transportation charges” mean amounts assessed for movement of a shipment and does not include any other fees or charges that may be assessed under the FedEx Scope of Tariff Service Guide, such as (but not limited to) declared-value charges, special handling fees, A. Participating Carriers. FedEx Office and Print Services, Inc. and its subcontractors. customs duties and taxes, and surcharges. Any subcontractor used by FedEx is subject to the obligations applicable to FedEx herein, “Valid” as it relates to account numbers means a FedEx account number that has been and is likewise entitled to any and all exclusions from or limitations to liability applicable issued by FedEx and that is in good credit standing. to FedEx. “You” or “your” means the shipper/sender, recipient and their agents, servants, B. Governing Publications. Except as otherwise provided, this tariff is governed employees, and any other person or entity having or claiming an interest in a shipment. by the following publication, supplements thereto or succeeding publications thereof: the rate information in the FedEx Service Guide in effect at the time of shipment. This Non-Waiver publication is available at fedex.com. Any failure by us to enforce or apply a term, condition, right or provision of this FedEx C. FedEx SameDay City Scope of Operations. Where available, as determined in SameDay City Tariff does not constitute a waiver of that term, condition, right or provision the sole discretion of FedEx, FedEx SameDay City service offers same-day pickup and and does not otherwise impair our right to enforce such term, condition or provision. delivery in select metropolitan U.S. service areas seven days a week, 365 days a year, for packages weighing less than 150 lbs. Account Numbers Account-Specific Rates will not apply unless charged to a valid FedEx account. FedEx Definitions account holders who pay for shipments originating in the U.S. with a credit card instead “Account-Specific Rates” are the rates paid by FedEx account holders who have of charging to a valid FedEx account will be charged Standard List Rates. discounts applied to their account and who charge their shipping to their FedEx account. Account numbers are issued by FedEx according to shipping location and are “Business day” means Monday through Friday for FedEx, except for the following holidays: nontransferable. Account numbers are issued and used solely at the discretion of Memorial Day Thanksgiving Day FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate Independence Day Christmas Day all or particular accounts and account numbers at any time, for any reason, at its Labor Day New Year’s Day sole discretion. Improper, illegal or any other misuse of your FedEx account may Observation of holidays is subject to change. Refer to the holiday list at also, at the sole discretion of FedEx, result in loss of discounts or termination of the fedex.com/en-us/service-guide/holiday-schedule.html for details. account. Improper, illegal or other misuse includes, but is not limited to, unauthorized consolidation of shipments owned by different parties, or violations of the terms and “Commercial delivery” means any delivery that is not a residential delivery. conditions in this FedEx Service Guide. If your account has been compromised or stolen, “FedEx,” “FedEx Office,” “our,” “us” and “we” refer to FedEx Office and Print the account may be closed and you may be issued a new account. However, you will Services, Inc., and its employees, affiliates and agents. be responsible for all valid charges on the closed account. Any materials, rights or “In good credit standing” means: (1) that payment on the FedEx account is current; privileges that you acquire by holding a FedEx account number may not be used for any (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, purpose other than shipping with FedEx, and FedEx may seek damages against you for the balance does not exceed the credit limit established by FedEx. any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional “Length” is the longest side of a package. FedEx account numbers at any time in the future. All charges will be billed and must be “Metropolitan U.S. service areas” means those metropolitan areas listed in the remitted in U.S. funds. service information at fedex.com/serviceguide which offer FedEx SameDay City service. Any individual or entity that uses the FedEx account or shipping discounts of another “Overcharge” means a charge based on an incorrect rate; an incorrect special handling FedEx account holder without authorization will be charged Standard List Rates for fee; billing a service other than the service selected for the shipment; billing based on all such shipments without prior notice. This includes all shipments, whether they are incorrect package or shipment weight; billing to the wrong account number; or any other classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of billing, unrelated to a service failure, that results in an incorrect charge. billing. Unauthorized use includes, but is not limited to, using the shipping discount of another FedEx account holder without the knowledge and permission of both FedEx and “Package” means any single parcel or piece with a chargeable weight of 150 lbs. or the account holder. less, including the container and its contents. Any fraction of a pound is rounded up to All requests for account numbers are subject to credit investigation and verification the next-higher pound. by our Credit Department and Customer Account Confirmation Department. FedEx utilizes

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(Account Numbers, cont.) business credit reporting agencies, audited financial statements, Standard & Poor’s and Billing Moody’s bond ratings, and other sources as necessary, to determine eligibility for open A. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, OR credit terms. FedEx does not offer consumer credit privileges. Any individual shipping ANY PROVISION OF THIS TARIFF CONTEMPLATING INVOICING OF OR PAYMENT BY A THIRD for personal use must prepay the shipment charges or establish a FedEx account for PARTY, THE SENDER IS ULTIMATELY LIABLE FOR ANY AND ALL CHARGES AND FEES. billing directly to a major credit card. Stored-value cards or gift cards cannot be used B. “Bill Sender” means charges will be billed to the sender. Payment on the account to open an account; however, such cards may be used for payment when tendering a must be current. The sender may request an initial rebilling to another party, but all shipment at staffed FedEx shipping locations, and in conjunction with our credit card subsequent rebills will be only to the sender, and the sender will remain ultimately acceptance policy. If your FedEx account is billed directly to a credit card, you agree to responsible for payment of all such charges not paid by such other party during the the following terms: (1) you authorize FedEx to initiate variable charges to the credit card applicable invoice period. to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts other than the sender or recipient (except for certain additional charges that are billed associated with your account without requiring a signed receipt; (4) you agree to keep to the sender, including, but not limited to, weekly pickup fees, alternate address pickup your card information current (FedEx may receive updates on your card information fees, on-call per-package pickup charges, address correction fees, and invalid or missing from participating issuing banks and may update your account profile to avoid service account number fees). In order to choose this billing option, the FedEx account number disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds of the third party must be inputted into the sender’s electronic shipping system at the or other charges incurred from attempts to charge and/or place holds on your card; and time the shipment is processed and payment on the account must be current. If the third (6) your agreement to these terms and conditions is to be accepted as authorization to the card issuer to pay all amounts associated with your account. party is billed initially and refuses to make payment for the shipment, the charges may The party to whom a FedEx account number is issued is liable for all charges to be rebilled to another party, but subsequent requests will only be rebilled to the sender. the account, including those resulting from unauthorized use. The account holder is (See section K, Billing Special Handling Fees.) If the party that is rebilled refuses or fails responsible for the safekeeping of the account number. The account number should be to pay in the applicable invoice period, the sender is liable for and will be billed for all released only to those authorized to ship on the account. charges and fees, plus all special handling fees. If due to the charges the third-party Failure to keep your FedEx account current may result in “termination” of your FedEx account exceeds credit limits with FedEx, the sender will automatically be billed. SameDay City service. If the account number to be billed is not valid, the shipment may D. For “Bill Third Party” transactions, if the third party refuses to pay the charges, be refused, delayed or returned until an alternative form of payment is secured. If a refuses delivery, fails to pay within the applicable invoice period, or cannot be shipment is held, returned, or delivery is otherwise delayed because the account is not in contacted, the sender is responsible and will be billed for any and all charges. For “Bill good credit standing, you will not be entitled to a refund or credit of your transportation Third Party” transactions, we may verify the method of payment and reserve the right charges under the money-back guarantee policy. to not accept any “Bill Third Party” shipment for which such verification cannot be You must use your FedEx account number to obtain any discount applicable to your established. account. Use of your account number constitutes your agreement that all shipments E. FedEx may consider payment type in determining pricing and discounts, and reserves shipped by us shall be subject to this tariff, as modified, amended or supplemented. the right to adjust discounts based on payment type. For FedEx SameDay City services, you may only request FedEx to bill accounts with a F. The sender’s shipment may be delayed if we determine that it is billed to a FedEx U.S. or Canadian billing address. Any request for FedEx to bill otherwise is null and void, account number that is not in good credit standing. The service failure money-back and FedEx, at its sole discretion, reserves the right to bill the sender for those charges. guarantee will not apply (see the Money-Back Guarantee Policy section for details FedEx may provide trade credit information on its account holders to credit bureaus. and limitations). G. A special handling fee will be applied for any check or electronic funds transfer After-Hours Pickup and Saturday, Sunday or (EFT) that is dishonored due to insufficient funds on deposit or incorrect or insufficient signature of the drawer. Holiday Pickup or Delivery H. Your payment must be accompanied by the remittance data that supports the Additional fees apply for after-hours pickup, Saturday pickup or delivery, Sunday pickup payment. Remittance data must include the FedEx invoice number and the associated or delivery, or holiday pickup or delivery. The after-hours fee applies to ready times of amount(s) being paid on the FedEx invoice. Payment at the tracking-number level must be 8:01 p.m.–6:59 a.m., Mon.–Fri. Only one surcharge will apply for after-hours pickup, Saturday transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. pickup or delivery, Sunday pickup or delivery, or holiday pickup or delivery, per shipment. Payment should be sent using your remittance advice to one of the following: (By FedEx services) Alcoholic Beverages FedEx Lockbox 360353 FedEx SameDay City does not accept alcoholic beverages as part of its regular-scheduled Room 154-0455 service. Shipments of alcoholic beverages require prior approval from FedEx SameDay 500 Ross Street City and must be shipped on an approved FedEx account number in markets where the Pittsburgh, PA 15262 shipping of alcoholic beverages is permitted. Contact your FedEx account executive for more information. (By U.S. Postal Service) Any customer not using electronic data interchange (EDI) or FedEx Billing Online Animal Carcasses should mail payment and remittance detail to: FedEx SameDay City does not accept animal carcass shipments as part of its regular- FedEx scheduled service. FedEx SameDay City may accept certain shipments of animal heads P.O. Box 371461 and other parts for taxidermy if properly packaged. Pittsburgh, PA 15250-7461 If approved by FedEx, we may accept animal carcasses, organs and other parts on an exception basis under the following conditions: Customers who receive their invoices via FedEx Billing Online should mail their 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). payment and remittance detail to: 2. The shipper must have its packaging tested and pre-approved by FedEx FedEx Billing Online Packaging Design and Development for the type of animal carcass, organ or P.O. Box 371599 part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of Pittsburgh, PA 15250-7599 the shipper to adequately package shipments for all temperature extremes and I. If you receive invoices via EDI, your payment must be accompanied by electronic handling conditions. remittance data that includes the associated: Contact your FedEx account executive for details and additional requirements. • Bill-to account number(s). • Invoice number(s). • Tracking number(s). • Amount(s) being paid.

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(Billing, cont.)

For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance telephone invoice adjustment system, the request must state the reason you believe Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. an adjustment or refund is warranted and must provide the following: the FedEx Some invoice adjustment requests may also be transmitted electronically. account number (if any); the FedEx tracking number; and the date of shipment. All Payment for EDI invoices must be submitted electronically via electronic funds requests for adjustments must be made by an agent of the billed account. transfer (EFT) or by sending a check payment to one of the following: A partial payment against an invoice is not considered a request for invoice (By FedEx services) adjustment or notice of a refund request. FedEx ERS 4. Requests for invoice adjustment due to an overcharge (including unidentified Attn: Box 371741 payments and duplicate payments) must be received within 60 days after the 500 Ross Street date of shipment. For adjustments due to a service failure, see the Money-Back Room 154-0455 Guarantee Policy section. Pittsburgh, PA 15250-7741 For additional information or assistance regarding billing issues, please Phone: 412.234.5494 contact a FedEx account executive. 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed (By U.S. Postal Service) when your FedEx account is, or has been in the past, more than 60 days past due. FedEx ERS 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, P.O. Box 371741 apply any overcharge amounts or other overpayments it agrees are owed to you Pittsburgh, PA 15250-7741 against the oldest invoices. J. If you are interested in or have questions regarding any of our invoicing or payment M. Additional Taxes. If any value-added, consumption or similar tax is applicable to methods, contact your FedEx account executive or call FedEx SameDay Services at your shipment, we reserve the right to add that amount to your shipment charges. 1.800.399.5999 (option 4). N. The sender is responsible for all reasonable costs incurred by FedEx in attempting to K. Billing Special Handling Fees. A special handling fee will be applied in the obtain payment on any transaction. Such costs include, but are not limited to, attorneys’ following situations: fees, collection agency fees, and interest and court costs. 1. Invoicing where an incomplete, inaccurate, invalid or deleted account number O. At our sole discretion, FedEx may transfer and assign ownership of, and any rights appears in the EDI transmission of shipping information. to collect, any and all charges due and payable to us. a. For “Bill Sender” transactions, if the account number on the shipping barcode P. Missing or Invalid Account Number. An account number is invalid if it is not the is incomplete, inaccurate, invalid or deleted, and we are able to determine correct account number for the bill-to party, or it is the account number for a third party the correct number from our records, all charges and fees, plus the special who fails to pay the shipping charges. An additional charge will be assessed for each handling fee, will be billed to the sender. If the correct account number missing or invalid account number. cannot be determined from our records, all charges and fees plus the special handling fee will be billed to the sender. Cancellation b. For “Bill Third Party” transactions, if the third party account number in the A cancellation fee will be assessed if a cancellation occurs 30 minutes or less before electronic data interchange (EDI) transmission is incomplete, inaccurate, the ready time. The fee also applies if cancellation results from a pickup exception in invalid or deleted, all charges and fees, plus the special handling fee, will which no packages were picked up and the pickup is not rescheduled. be billed to the sender. If we can determine the sender’s correct account number from our records, it will be used for billing. Claims c. The fee for an incomplete, inaccurate, invalid or deleted account number will A. Filing of Claims: be applied only once for each package with such an account number. 1. With respect to any alleged or actual loss, damage, delay, misdelivery or 2. Payer Rebilling. A special handling fee will be charged to the sender for all nondelivery with respect to any shipment, a claim must be filed in accordance requests to change a billing from the party billed or the bill-to party shown on with the provisions of this item as a condition precedent to any liability of FedEx the shipping transmission, which fee may be applied to each invoice line item and any recovery by the claimant. FedEx liability with respect to any such claim, which is rebilled. Requests for rebilling will be accepted up to 180 days from the if any, shall be governed by the provisions of this tariff. Claims must be filed by invoice date, not counting the invoice date. the beneficial owner of the shipment, and by filing, the claimant warrants and Requests for rebilling of transportation charges must be received via one of represents that it is the owner of the goods in question. the approved channels: 2. All claims must be submitted on forms made available by FedEx, or otherwise a. Submit your request through the Non-Pay option with Electronic Data contain information required by FedEx. FedEx shall have no obligation to consider Interchange (EDI) if you are a registered user; or or to pay any claim that does not conform to FedEx requirements. You can file a b. Call customer service at 1.800.399.5999 and select the billing prompt. claim in the following ways: L. Invoice Adjustments/Overcharges: a. Submit claims through email at [email protected]. 1. We reserve the right to audit shipments, including those submitted via an b. Send written claims, including the completed claim form and supporting electronic shipping device, to verify service selection and package or shipment documentation, via the U.S. Postal Service or fax to: weight and dimensions. Package shape and dimensions may change during FedEx SameDay Service transit, which can affect the package’s dimensional weight and surcharge Attn: Claims Specialist eligibility. If the service selected, weight entered or dimensions entered are 3469 Dearborn Plaza incorrect or change during transit, we may make appropriate adjustments to the Hapeville, GA 30354 shipment charges at any time. Fax: 1.404.305.1523 2. Default Billing. Senders are responsible for providing (i) complete and accurate c. Call customer service at 1.800.399.5999 to obtain steps to submit a case shipment information, including entry in any electronic shipping device, and number for your claim, then complete a print copy of the claim form. You (ii) original shipping labels with a unique tracking number for each package in a may have to submit supporting documentation using the mailing address or shipment. Because the number of packages and weight per package are critical fax number listed above. to our ability to correctly invoice, any omission or incorrect entry, or unavailable 3. FedEx will not voluntarily pay a claim for an uncertain amount, such as “$100 information or documentation, will result in a billing based on our estimate of more or less.” We are not obligated to act on any claim until all transportation the number of packages transported and either the standard dimensional factor charges are paid. The claim amount may not be deducted from these charges or at the time of billing or a standard “default” weight-per-package estimate any outstanding balance. determined at our sole discretion. 4. Bad order reports, appraisal reports of damage, notations of exceptions on 3. You may request an invoice adjustment for reasons not related to a service failure delivery records or other documents, inspection reports issued by our inspectors or by calling 1.800.399.5999 (select option 4, then option 1 to leave a voice message inspection agencies, requests for proof of delivery, and tracer or inspection requests or option 2 to speak with a live agent). If you choose to submit your request via the standing alone are not sufficient to comply with these claim filing requirements.

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(Claims, cont.)

5. FedEx SameDay City shipment-status information is not intended or permitted to 2. Concealed Loss or Damage. Whenever property is delivered by FedEx and be used by the shipper to file claims. damage or loss that was not evident upon reasonable inspection at the time 6. In the event that a sender requests FedEx to bill the recipient or a third party for of delivery is not noted at the time of delivery, if the shipper or recipient notify a shipment, and the payer agreed to waive or otherwise limit its right to submit FedEx of the damage or shortage within 5 days of the date of delivery, then claims, the payer’s waiver or other limitation will be imputed to the sender. FedEx will process the claim as if the damage or shortage had been noted by 7. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN the recipient at the time of delivery. THE DENIAL OF A CLAIM. 3. FedEx reserves the right to inspect a damaged shipment on customer premises 8. Upon payment of a claim, FedEx may, in its sole discretion, elect to take title as well as the right to retrieve the damaged shipment for inspection at a local to, and salvage, any goods with respect to which payment has been made. By FedEx facility. All of the original shipping cartons, packing and contents must be accepting payment, the claimant warrants and represents that it will transfer available for our inspection and retained until the claim is concluded. Inspection title of such goods to FedEx upon request, and waives any and all claims arising will include examination of the damaged property, the shipping container and its from or related to any such salvage. packing, and any other action necessary to establish all the facts. If a shortage B. Acknowledgment of Claims. FedEx will, upon receipt in writing of a proper claim is involved, the inspector will compare the contents of the shipment with the filed in the manner and form described in this tariff and accompanied by the documents invoice, weigh the shipping container and contents, or conduct any other type required or requested by FedEx, acknowledge the receipt of such claim in writing within of investigation necessary to establish that a loss has occurred. In either case, 30 days after the date of receipt by FedEx unless FedEx shall have paid or declined such the inspection will be limited to a factual report. The shipper and recipient must claim in writing within 30 days of the receipt thereof. FedEx will create either in writing cooperate with FedEx to assist in the inspection. A written record of our findings or electronically a separate file for each claim received, assign each claim a successive will be made and a copy given to the shipper for claim support upon request. claim file number, and note the claim number assigned on all documents filed in support Any inspection report issued will be incorporated into the claim file. of the claim and all records and correspondence relating to the claim, including the 4. In the event FedEx does not make an inspection, the recipient must make the written acknowledgment of receipt and, if in its possession, the pickup and delivery inspection and record all information pertinent to the cause. The recipient’s records covering the shipment involved. FedEx will record the date a claim is received inspection, in such case, may be considered as the FedEx inspection and will on the face of the claim document. The date of receipt will also be noted on our written not jeopardize any recovery due the shipper based on the facts contained in acknowledgment of receipt. the report. C. Time Limit for Filing Claims. Claims for loss, damage or delay must be filed in G. The claimant, and any other party with an interest in the shipment, shall exercise writing with FedEx within nine months from the date of delivery, or, in the event that reasonable care in mitigating damages arising from or related to any claim of loss, FedEx failed to make delivery, within nine months after the shipment was tendered to damage, delay, misdelivery or nondelivery with respect to any package. FedEx for shipment. Suits against FedEx must be instituted within two years and one day from the date FedEx gives written notice that FedEx has disallowed any part of the claim Credit Terms and Payment specified in the notice. If claims are not filed or suits are not instituted in accordance A. We do not provide individual consumer credit privileges. with the foregoing provisions, FedEx will not be liable and such claims will not be paid. B. We will extend credit to shippers who, in the sole judgment of FedEx, are A Claim Reporting Form can be requested from a FedEx account representative or by creditworthy. calling 1.800.399.5999. C. As a condition of extending credit privileges, we reserve the right to require business D. Investigation of Claims: customers to provide current financial information, agree to bank draft arrangements for 1. Each claim must be supported by the original Customer Shipping Record (if payment on account, provide a security deposit or provide a bank letter of credit. applicable), evidence that applicable transportation charges have been paid, D. When credit privileges are extended, FedEx reserves the right to establish and and documents that prove the value of the property, and/or extent of the loss enforce a credit limit on your account. At our sole discretion, we may review and amend or damage. Such documents may include original purchase invoices, estimates a credit limit on your account. or invoices for repair, expense statements, appraisals, pictures of the damage E. The invoice date begins the credit term cycle, and payment in full and without offset and inside and outside packaging, or other certified documents. The documents is due within 15 days from the invoice date. Failure to keep your FedEx account current must be verifiable to our satisfaction. Where the property involved in a claim has will result in your account being placed on cash-only status. This status may impair not been invoiced to the recipient, or where an invoice does not show price or your ability to use our services, delay your shipments, and may result in the loss of any value, or where the property involved has not been sold, or where the property applicable discounts. has been transferred at bookkeeping values only, FedEx will, before voluntarily F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE paying a claim thereon, require the claimant to establish the destination value SHIPMENT MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE of the quantity shipped, transported or involved, and to certify the correctness PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY of the valuations in writing. IN SUCH CIRCUMSTANCES. 2. When a claim for loss of an entire package or an entire shipment cannot G. Credit privileges will not be restored until you have paid all past-due balances in otherwise be authenticated upon investigation, FedEx will obtain from the full and all costs, fees and expenses incurred by FedEx in collecting or attempting to recipient of the shipment involved a certified statement in writing that the collect such balances. We may require you to secure the account with a form of payment property for which the claim is filed has not been received from any other source. as a prerequisite to credit restoration. We may decline to restore credit privileges even 3. In the event that the shipper and the recipient have refused a package, the if all costs, fees and expenses are paid. property shall thereupon pass to FedEx. FedEx will not honor a claim for an H. Customers requesting the reinstatement of their FedEx SameDay City service must abandoned package. contact the Recovery Collections department at 1.800.506.7580. E. Disposition of Claims. FedEx will, after receiving a written claim for loss or I. At our sole discretion, we may apply payments made on your account to any unpaid damage to the property transported, either pay actual or declared value for the property, invoice issued on your account. whichever is lower; or decline, or make a firm compromise settlement offer in writing to the sender (unless special arrangements have been made) within 120 days after receipt Data Privacy of claim by FedEx. If a claim cannot be processed and disposed of within 120 days FedEx will comply with all applicable data privacy laws, regulations and rules in relation after the receipt thereof, FedEx will advise in writing of the status of the claim and the to the processing of personal data. FedEx may, at its sole discretion, process personal reason for the delay in making final disposition. Acceptance of payment of a claim shall data for the performance of the services and for those business purposes set forth in extinguish any right to recover in connection with that shipment. the FedEx Privacy Notice at fedex.com. FedEx does not sell any personal information to F. Damaged Property: another business or third party. 1. FedEx Discovered Damage. Whenever property is damaged by FedEx in the In relation to any personal data provided by you concerning yourself, your employees course of transportation and discovered by FedEx prior to delivery, FedEx will or agents, a recipient, or any third party in connection with a shipment or otherwise, you either (1) return the damaged property to the shipper or (2) remove any damaged represent that you have complied with applicable data privacy laws, including obtaining property and ship the balance of undamaged merchandise. the necessary legal basis for the provision of such data to FedEx and the processing by

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(Data Privacy, cont.)

FedEx of this data as described in the FedEx Service Guide and providing the relevant ITS REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER individual with all information in connection with the collection, transfer and processing IS LESS. of such data including the information contained in the FedEx Privacy Notice at fedex.com. G. See the Liabilities Not Assumed section for other limitations and exclusions on FedEx will not be liable for costs, claims, damages and expenses suffered or incurred by our liability. FedEx in connection with the shipper’s failure to comply with the Data Privacy section in H. With respect to any device or media upon or within which data or other information these terms and conditions. You agree to indemnify FedEx in respect of all costs, claims, (whether in print or electronic form) is maintained, the value of such device or media is damages and expenses suffered or incurred by FedEx in connection with your failure to limited to the cost to repair or replace such device or media without consideration for comply with this section. the data or other information contained therein or set forth thereon. By tendering any such device or media, the party making such tender acknowledges and agrees that Declared Value and Limits of Liability back-up copies of any and all data or information contained therein or set forth thereon (Not Insurance Coverage) are being maintained and can be readily reproduced. A. If FedEx is liable for loss, damage, delay or misdelivery arising from or related to loss or damage to shipments in accordance with the provisions of this tariff, FedEx liability Delivery Signature Options is limited to the sum of $100 per shipment unless a higher value is declared at time of FedEx offers three Delivery Signature Options for shippers: tender and a greater charge paid as provided in the FedEx Service Guide. A. Indirect Signature Required. FedEx will obtain a signature in one of two ways: B. The declared value of any shipment represents our maximum liability in connection 1. From someone at the delivery address; or with a shipment, including, but not limited to, any loss, damage, delay, misdelivery, 2. From a neighbor, building manager or other person at a neighboring address. nondelivery, misinformation, any failure to provide information or misdelivery of B. Direct Signature Required. FedEx will obtain a signature from someone at the information. Exposure to and risk of any loss in excess of the declared value is either delivery address. If no one is at the address, FedEx will reattempt delivery the following assumed by the owner or transferred by the owner to an insurance carrier through the business day unless marked return to sender. purchase of an insurance policy. The shipper should contact an insurance agent or broker C. Adult Signature Required. FedEx will obtain a signature from someone at least if insurance coverage is desired. FEDEX DOES NOT PROVIDE INSURANCE COVERAGE OF 21 years old (government-issued photo identification required) at the delivery address. ANY KIND. If no eligible recipient is at the address, FedEx will reattempt delivery the following C. In cases where the shipper declares or agrees in writing that the property being business day unless marked return to sender. shipped is released to a value exceeding $100 per shipment or article not enclosed in D. Shipments to residential addresses may be released without obtaining a signature. a shipment, an additional charge for each $100 or fraction thereof of total valuation If you require a signature for a residential shipment, select one of the Delivery will be assessed to which the base rate applies, up to a maximum declared value of Signature Options. $2,000 per shipment. E. Indirect Signature Required is not available for shipments to nonresidential addresses. D. The foregoing notwithstanding, shipments containing all or part of the following F. FedEx may accept requests for address corrections from a shipper or a recipient items are limited to a maximum declared value of $1,000: for shipments involving the Direct Signature Required or Indirect Signature Required 1. Artwork, including any work created or developed by the application of skill, options, and shipments where no signature is required. taste or creative talent for sale, display or collection. This includes, but is not G. FedEx will assess the delivery signature charge if the shipper requests the Delivery limited to, items (and their parts) such as paintings, drawings, vases, tapestries, Signature Option, even if a signature is not obtained, the option requested is not limited-edition prints, fine art, statuary, sculpture and collector’s items. available or FedEx is unable to provide a copy of the signature obtained at delivery. 2. Film, photographic images (including photographic negatives), photographic H. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and chromes and photographic slides. Delivery, and Proof of Delivery sections. 3. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. Evening Delivery Only Fee 4. Antiques, or any commodity that exhibits the style or fashion of a past era and An additional evening delivery only fee will be assessed for delivery between whose history, age or rarity contributes to its value. These items include, but are 5:00 p.m.–8:00 p.m. when a customer selects this option in connection with not limited to, furniture, tableware and glassware. residential delivery for FedEx SameDay City Economy. 5. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. 6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, Fuel and Other Surcharges crystal, glass, framed glass and any other commodity with similarly fragile qualities. FedEx reserves the right to assess fuel and other surcharges on shipments without 7. Plasma screens or any device which includes a plasma screen. notice. The amount and duration of any such surcharges will be determined at our 8. Jewelry, including, but not limited to, costume jewelry, watches and their parts, sole discretion. By tendering your shipment to FedEx, the shipper agrees to pay the mount gems or stones (precious or semiprecious), industrial diamonds, and surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, will follow jewelry made of precious metal. the FedEx Ground fuel surcharge table and is available at fedex.com. 9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 10. Precious metals, including, but not limited to, gold and silver bullion or dust, Hazardous Materials precipitates or platinum (except as an integral part of electronic machinery). A. Hazardous materials, except as specified in this section, are prohibited. Please see 11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food the Prohibited Items section. stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money B. FedEx accepts only certain hazardous materials. Contact a FedEx account executive, orders, gift cards and gift certificates, prepaid calling cards (excluding those that see fedex.com/hazardousmaterials or call 1.800.GoFedEx 1.800.463.3339 and say require a code for activation), bond coupons, and bearer bonds. “hazardous materials” for more information. Specifically, FedEx accepts only dry ice 12. Musical instruments that are more than 20 years old, or any customized or and Category B (UN 3373) hazardous materials for shipment. personalized musical instruments. C. Permissible shipments must be properly classified, described, packaged, marked, 13. Scale models (including, but not limited to, architectural models and dollhouses) labeled and in proper condition for transportation according to applicable laws, rules and prototypes. and regulations and FedEx SameDay City requirements. E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN D. In no event will any waste material (including any hazardous waste or any material THIS TARIFF IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE OF ANY SHIPMENT intended to be recycled), any material regulated as an inhalation hazard, or any material BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT defined as a “hazardous substance” be tendered to FedEx for transportation. This CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO includes, but is not limited to, used hypodermic needles or syringes transported for SUCH SHIPMENT. sterilization, recycling, disposal or for any other purpose, or other medical waste. F. REGARDLESS OF THE DECLARED VALUE OF A SHIPMENT, OUR LIABILITY FOR LOSS, E. With the exception of Category B (UN 3373) shipments, FedEx does not accept, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE and you agree not to tender, any infectious human or animal cells, tissue, bodily fluids, TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED blood, blood products, plasma, or any other material derived from human or animal

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(Hazardous Materials, cont.) blood whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic 3. The shipper’s violation of, or failure to comply with, any of the terms and cultures, specimens or samples, whether infectious or non-infectious; used health care conditions contained in this tariff, as amended from time to time, including, products as defined in Title 49 of the Code of Federal Regulations; and any materials but not limited to, the improper and insufficient packing, securing, marking and regulated as UN 2814, UN 2900, and UN 3291. labeling of shipments, use of an account number not in good credit standing, or F. Shippers who tender Biological Substance, Category B (UN 3373) shipments must failure to provide complete and accurate information, including, but not limited comply with all applicable local, state and federal laws governing packing, marking to, descriptions of cargo, addresses, etc. and labeling of shipments of blood and blood products, human and animal specimens, 4. Public enemies, criminal acts of any person(s) or entities, including, but not and pathogens or infectious materials. The shipper assumes sole responsibility for limited to, acts of terrorism, public authorities acting with actual or apparent compliance with all applicable governmental regulations. For more information on FedEx authority, authority of law, local disputes, civil commotions, hazards incident to guidelines, go to fedex.com/packaging and read our brochures on packaging clinical a state of war, weather conditions (as determined solely by FedEx), disruptions samples and Biological Substance, Category B (UN 3373) specimens. in FedEx SameDay City transportation networks (as determined solely by G. Shipments containing hazardous materials cannot be banded, strapped or taped FedEx), strikes or anticipated strikes (of any entity, including, but not limited to form a bundle. to, other carriers, vendors or suppliers), labor disruptions or shortages caused H. All shipments containing dry ice require shipment marking and labeling. For by pandemic conditions or other public health event or circumstances, natural additional information on proper packing or labeling call 1.800.GoFedEx 1.800.463.3339 disasters (earthquakes, floods and hurricanes are examples of natural disasters), and say “hazardous materials.” conditions that present a danger to FedEx personnel, and disruption or failure I. Batteries, including lithium batteries, may be regulated when shipped for highway of communication and information systems (including, but not limited to, transport. Shippers should refer to the most current U.S. Department of Transportation FedEx systems). regulations to ensure compliance with marking, labeling and packaging requirements 5. Damage or loss of articles packaged and sealed by the sender or by person(s) as they pertain to the transportation of batteries. For details, go to fedex.com and enter acting at the sender’s direction, provided the seal is unbroken at the time of keyword “lithium batteries.” FedEx does not accept waste batteries or batteries being delivery, the shipment retains its basic integrity, and the recipient accepts the shipped for recycling or disposal, including damaged or defective batteries. shipment without noting the damage on the delivery record. J. We have the right to refuse any shipment with an odor or any shipment that is wet 6. Erasure of information or data, or loss or irretrievability of information or data, or leaking. If a shipment damages or contaminates any property, the shipper is solely including but not limited to information or data stored on magnetic tapes, responsible for and will reimburse and indemnify FedEx for any and all costs, fees and files or other storage media, or erasure or damage of photographic images expenses it incurs in connection with the cleanup of such damage or contamination. or soundtracks. K. Hazardous material shipments found in the FedEx SameDay City system not properly 7. The loss of any personal or financial information including, but not limited to, prepared in accordance with DOT regulations and FedEx SameDay City requirements social security numbers, dates of birth, driver’s license numbers, credit card will be returned to the originating pickup location. If the shipper refuses return of the numbers and financial account information. shipment, the shipper will reimburse FedEx for all costs and fees of any type connected 8. Our inability to provide a copy of the delivery record or a copy of the signature with the legal disposal of the shipment. The shipper agrees to indemnify FedEx for any obtained at delivery. and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to 9. Failing to deliver or to meet our delivery commitment for any shipments with an comply with FedEx hazardous materials shipping requirements. incomplete or incorrect address. (See the Undeliverable Shipments section.) L. Hazardous materials may not be rerouted to an address other than the original 10. Failing to deliver or not attempting to deliver a shipment on the scheduled intended-recipient’s address provided by the shipper, unless dry ice is the only type of delivery day or time, if the shipper or recipient requested a later delivery or hazardous materials contained in the shipment. informed FedEx that the recipient location is closed or unavailable to accept M. Shipments containing hazardous materials are not eligible for signature release, delivery on the originally scheduled delivery day or time. driver release or indirect delivery. 11. Failing to obtain the signature option requested for shipments using FedEx Delivery Signature Options. (See the Delivery Signature Options section.) Inspection of Shipments and Identification Requirement 12. Shipments released without obtaining a signature at residential addresses. FedEx reserves the right, but is not required, to open and inspect any shipment tendered (See the Delivery Signature Options and Pickup and Delivery sections.) to it for transport. We may, at our sole discretion, require the shipper to provide their 13. Shipments released without obtaining a signature at nonresidential addresses government-issued photo identification prior to tendering a package to FedEx. when release has been authorized by the shipper or recipient. (See the Delivery Signature Options section.) Liabilities Not Assumed 14. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end FEDEX WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE LESSER OF THE up” markings), “fragile” labels or other special directions concerning packages. ACTUAL COST TO REPAIR OR REPLACE THE GOODS IN QUESTION OR THE DECLARED 15. Damages indicated by any shockwatch, tiltmeter or temperature instruments. VALUE OF A SHIPMENT, IF ANY, WHETHER OR NOT FEDEX KNEW OR SHOULD HAVE 16. Your failure to ship goods in packaging approved by us prior to shipment where KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. such prior approval is recommended or required. IN NO EVENT SHALL FEDEX, INCLUDING, WITHOUT LIMITATION, AGENTS, 17. Your use of an incomplete, inaccurate, or invalid FedEx account number or your CONTRACTORS, EMPLOYEES AND AFFILIATES, BE LIABLE FOR ANY SPECIAL, failure to provide a valid FedEx account number in good credit standing in the INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, billing instructions on shipping documentation. LOSS OF PROFITS OR INCOME, BUSINESS INTERRUPTION, OR CLAIMS INVOLVING 18. Our failure to notify you of any delay, loss or damage in connection with your ACTUAL OR ALLEGED THEFT OR MISAPPROPRIATION OF IDENTITY, WHETHER OR NOT shipment or any inaccuracy in such notice. FEDEX HAD KNOWLEDGE THAT SUCH DAMAGES MIGHT BE INCURRED. 19. Any shipment where FedEx package scan records do not reflect acceptance of THE SOLE LIABILITY OF FEDEX, AND THE SOLE RECOVERY OF ANY CLAIM, the package by FedEx. WITH RESPECT TO ANY LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, 20. Any shipments not actually tendered to and accepted by FedEx. Where service MISINFORMATION OR ANY FAILURE TO PROVIDE INFORMATION, SHALL BE AS SET is requested, and the shipper fails to cancel the service in accordance with this FORTH IN, AND PURSUANT TO, THIS TARIFF. Without in any way limiting the foregoing, section, a cancellation fee may be imposed. FedEx will not be liable for, nor shall any adjustment, refund or credit of any kind be 21. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation system, internet shipping device or any other electronic shipping method used to or failure to provide information caused by or resulting in whole or in part from: ship a package, when the shipment is not tendered to FedEx. If you fail to do so 1. The act, default or omission of any person or entity, other than FedEx, including and seek a refund, credit or invoice adjustment, you must comply with the notice those of any local, state or federal government agencies. provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is 2. The nature of the shipment, including any defect, characteristic or inherent vice not liable for any refund, credit or adjustment unless you comply with those of the shipment. notice provisions.

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(Liabilities Not Assumed, cont.)

22. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. 36. Your use of FedEx customer automation systems or software versions that 23. Damage to computers, or any components thereof, or any electronic equipment are no longer supported by FedEx, or your failure to update or upgrade FedEx when shipped in any packaging other than: customer automation hardware or software as provided or directed by FedEx a. The manufacturer’s original packaging, which is undamaged and has retained from time to time. a good, rigid condition. b. Packaging that is in accordance with the FedEx packaging guidelines Limitations on Legal Actions and Governing Law available online at fedex.com/packaging. Any civil claim for overcharges (including, but not limited to, duplicate payments and c. FedEx laptop packaging, for shipments of laptop computers. unidentified payments) must be brought within 18 months after the claim accrues. d. FedEx small electronic device packaging, for shipments of cell phones, Any legal proceeding arising from or related to any loss, damage, delay, misdelivery, handheld computers, MP3 players and similar items. nondelivery, misinformation, any failure to provide information, or misdelivery of e. FedEx tablet packaging, for shipments of tablet computers. information relating to the shipment, must be brought within two years and one day 24. Packaging of a shipment, including failure to comply with the provisions of this tariff from the date FedEx gives written notice that FedEx has disallowed any part of the regarding packaging, or our provision of packaging, advice, assistance or guidance on claim specified in the notice. the appropriate packaging of shipments unless such advice, assistance or guidance Any right you might have to damages, refunds, credits, recovery of reliance has been approved in writing by FedEx Packaging Design and Development and interests, disgorgement, restitution, injunctive relief, declaratory relief or any other the writing expressly accepts liability in the event of a damaged shipment. FedEx legal or equitable relief whatsoever against FedEx under any cause of action arising reserves the right to request a shipper to submit a representative sampling of the from the transportation of any shipment pursuant to the FedEx Service Guide shall be packaging for inspection and testing. If the shipper fails to comply with our request extinguished unless you first comply with all applicable notice periods and requirements to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not in this tariff including, but not limited to, the periods and requirements for providing be liable for any damages due to improper packaging. FedEx may issue written notice notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and to you if you repeatedly fail to adhere to FedEx packaging requirements due to your FedEx understand that timely and complete compliance with such notice periods and pattern or practice of insufficient packaging. Claims for damage or loss associated requirements is a contractual condition precedent to your right to any relief whatsoever, with an identified pattern or practice of insufficient packaging will be denied. Any and you must plead compliance with those conditions precedent on the face of any such claim filed related to your shipments will not be paid, regardless of which complaint that you file against FedEx. You and FedEx agree that FedEx cannot be party files the claim, unless the claimant can establish that the loss or damage did considered to have breached any obligation to you unless or until FedEx wrongfully not result from a failure to use proper packaging. FedEx will continue to deny such denies a claim submitted to FedEx pursuant to the notice periods and requirements claims until we determine that you have ceased the pattern or practice of failing to contained in this tariff. Finally, you and FedEx agree that you will comply with applicable adhere to the packaging requirements. Nothing in this paragraph is intended to limit notice periods and requirements even if you believe that such compliance will not result FedEx’s right to deny a claim where the shipment in dispute is found to have improper in relief from FedEx or if you lack knowledge regarding whether such compliance will packaging. At the sole discretion of FedEx, FedEx may require a shipper of packages result in relief from FedEx. classified as Oversize, as defined in the Rates section of the FedEx Service Guide, You agree that you will not sue FedEx as a class plaintiff or class representative, to submit a representative sampling of the oversize packaging for inspection and join as a class member, or participate as an adverse party in any way in a class-action testing. If the shipper fails to comply with our request to inspect and test oversize lawsuit against FedEx. Nothing in this paragraph, however, limits your rights to bring a packaging or the sampling fails FedEx testing, FedEx will not be liable for any damage lawsuit as an individual plaintiff. to shipper’s oversize packages. To the extent that any court finds that state rather than federal law applies to any 25. FedEx does not provide protective services for transportation of perishable provision of this contract, the controlling law is the substantive law of the state in which commodities or of commodities requiring protection from heat or cold. Such you tendered your shipment to FedEx. To the extent there is a conflict between the commodities will be accepted for transportation solely at the shipper’s risk for provisions of this tariff and any rights or remedies contained in Part B of Subtitle IV to loss of value or damage occasioned by exposure to heat or cold, or the inherent Title 49 of the U.S. Code, the provisions of this tariff shall govern. vice of such perishable commodities. Shipments containing perishable articles The performance of any services does not make FedEx an agent of the shipper or must be packaged for a minimum transit time of at least 12 hours greater than any third party for any purpose. the shipment’s delivery commitment time. 26. The failure to provide any services or service options where our records do not Money-Back Guarantee Policy reflect that the services or service options were selected by the shipper. Subject to the provisions of this tariff limiting shipper’s right thereto, we offer a 27. Our compliance or noncompliance with verbal or written delivery instructions money-back guarantee for our services. This guarantee can be suspended, modified from the sender, recipient or persons claiming to represent the shipper or or revoked at our sole discretion without prior notice to you. recipient, including requests made by the recipient for delivery options using A. Money-Back Guarantee. At our option, we will, upon request, either refund or FedEx Delivery Manager. credit your transportation charges in the event of a service failure (which means delivery 28. Our compliance or noncompliance with any request to intercept a shipment in of your shipment 60 seconds or more after the published delivery commitment time transit, or to prevent delivery. for the selected service and destination, except as otherwise described in these terms 29. The failure to properly designate a delivery address as a Residential Delivery or and conditions). This money-back guarantee is your exclusive remedy in the event of a Commercial Delivery, including delivery addresses that were processed through service failure for the recovery of all or any portion of the FedEx charges for a shipment. any address verification function or program. If the money-back guarantee is suspended, there is no remedy or recovery of charges 30. The shipper’s failure to provide accurate delivery address information. for a service failure. There are no delivery commitments for shipments on which the 31. Any shipment containing a prohibited item. (See the Prohibited Items section.) money-back guarantee is suspended. 32. Our inability or failure to complete a delivery, or a delay to any delivery, due to B. Limitations. The following limitations apply to any refund or credit related to a acts or omissions of regulatory agencies. service failure: 33. Delays in delivery caused by adherence to FedEx policies regarding the payment 1. A credit or refund under the money-back guarantee will be applied only against of duties and taxes or other charges. charges for the shipment giving rise to the credit. 34. Our failure or inability to attempt to contact the sender or recipient concerning 2. At the sole discretion of FedEx, the money-back guarantee may not be honored an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing when the request is made by, or the information utilized to determine the status of documentation; payment of duties and taxes necessary to release a shipment; the shipment is determined by, a third party other than the payer of the charges. or an incomplete or incorrect customs broker’s address. 3. The FedEx SameDay City Money-Back Guarantee applies only to deliveries within 35. Hazardous-materials shipments that the shipper did not properly declare, the U.S. including proper documentation, markings, labels and packaging. FedEx will 4. Shipments tendered for delivery on holidays that are business days for FedEx not pay a claim on undeclared or hidden hazardous materials and the FedEx (for example, Good Friday and Presidents Day) will be scheduled for delivery on Money-Back Guarantee does not apply. that day if the recipient business is open. However, if the recipient business is

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(Money-Back Guarantee Policy, cont.) known by FedEx to be closed due to the holiday, the shipments will be scheduled Package Consolidators (Including FedEx Authorized for delivery on the next business day the recipient is open, but the money-back guarantee will not apply. ShipCenter Locations, and FedEx ShipSite Locations 5. If a delivery later than the original scheduled delivery time is requested by at Office Depot and OfficeMax) the shipper or recipient before the first delivery attempt is made, the delivery Package Consolidators are responsible for complying with all applicable requirements in commitment for application of the money-back guarantee policy will be adjusted this tariff. to account for the requested delivery time. If you tender packages to a Package Consolidator instead of to us directly, the 6. If the shipper or recipient informed FedEx that the recipient location is closed on following limitations apply: a certain day or at a certain time, or unavailable to accept delivery, the delivery A. Package Consolidators are not agents of FedEx, and we are not responsible for any commitment for application of the money-back guarantee policy will be the next errors or omissions made by them. business day. B. Package Consolidators may submit claims for refunds or credits for shipping charges C. Exceptions. FedEx will not be obligated to refund or credit your transportation under the money-back guarantee policy. Neither the person or entity tendering the charges or convenient delivery option charge if: package to the Package Consolidator nor the recipient is eligible for refunds or credits 1. We provide you with proof of timely delivery, consisting of the date and time of under the money-back guarantee policy. delivery and, if applicable, the name of the person who signed for the shipment, C. In order for a Package Consolidator to receive packaging supplies from FedEx, the or service-exception information reflecting that the failure to deliver timely resulted Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx from circumstances described under the Liabilities Not Assumed section. Authorized ShipCenter Agreement with FedEx. 2. The service failure resulted, in whole or in part, from any of the circumstances D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, described under the Liabilities Not Assumed section. but they are not required to. Package Consolidators set their own rates for reselling 3. The shipper did not properly label the shipment in accordance with the FedEx FedEx services. Service Guide, including, without limitation, affixing the correct business name E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged and contact name and deliverable address (number, street, city, state, and a or delayed shipments tendered to a Package Consolidator, as the Package Consolidator five-digit ZIP code) and correctly placing the customer-specific FedEx SameDay is the shipper of these packages. Package Consolidators are independently owned and City bar-code label on the package. operated businesses. 4. The shipment contained special instructions, including, but not limited to, FedEx F. See the Package Consolidator representative for information regarding rates and Delivery Signature Options or change in delivery commit time. services and the terms and conditions of carriage. Inquiries or claims regarding shipments 5. There was an unexpected material increase in the number of packages tendered tendered to a Package Consolidator must also be directed to the Package Consolidator. from your shipping location. G. As directed by FedEx, Package Consolidators must require a government-issued 6. A charge for additional handling or address correction applied; see Rates in the photo ID to validate the identity of their customer and must keep a record of the name FedEx Service Guide for details. and address on the ID of their customer for each package. 7. FedEx received a request to redirect the shipment from a delivery address to a Hold at Location address. Package/Shipment Restrictions (Size and Weight) 8. The package was unauthorized (see the Package/Shipment Restrictions [Size The maximum limits for FedEx SameDay City packages are 150 lbs., 65 inches (in length, and Weight] section). width or height) and 120 inches in length plus width plus height. A shipment may 9. The shipment was undeliverable or returned. consist of multiple packages. The maximum limits for FedEx SameDay City shipments 10. The shipment contained hazardous materials. are 250 lbs. and 70 cubic feet. FedEx SameDay City Priority, FedEx SameDay City 11. The shipment was delayed due to an incorrect address or ZIP code or the Standard, FedEx SameDay City Economy and FedEx SameDay City Direct multiple-piece unavailability or refusal of an appropriate or eligible person to accept delivery shipments include up to 25 pieces per shipment. FedEx SameDay City Route total piece or sign for the shipment, including signatures obtained via FedEx Delivery count can vary per route. Signature Options. FedEx reserves the right to assess additional handling, oversize package and 12. The shipment was delayed due to security or other regulatory delays, including unauthorized package surcharges on any package whose dimensions are altered during permanent, regular, or daily security procedures at the recipient location. transit, causing it to meet the parameters for these charges. 13. The shipment was not properly prepared in accordance with DOT regulations and FedEx SameDay City requirements. Packaging and Marking 14. The shipment was tendered for delivery via FedEx SameDay City Direct. A. You must comply with all applicable local, state and federal laws, including those D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, governing packing, marking and labeling for all shipments. you must notify us of the service failure and request a refund or credit in compliance B. All shipments must be prepared and packed by the sender in such a manner as with the conditions listed below. If you do not comply with these conditions, you are to be able to withstand the normal rigors of surface transportation and associated not entitled to receive a refund or credit and cannot recover compensation for a service handling. Shipper must print and affix a FedEx SameDay City label to each package failure in any lawsuit. within a shipment. 1. You may request a refund or credit due to a service failure by submitting the C. For guidelines on packaging specific commodities go to fedex.com/packaging. Items request via our telephone billing option at 1.800.399.5999 (select option 4, that cannot be packed into cartons (auto tail pipes, mufflers, tires, rims, and so on) must then option 1 to leave a voice message or option 2 to speak with a live agent). have all sharp edges and protrusions wrapped, and the address label must be secured 2. Your notification of a service failure must include your FedEx tracking number using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by and invoice number, if applicable. wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, 3. All requests for a refund or credit must be received via one of the approved garment bags, aluminum cases, plastic cases, computer cartons or any other item whose channels within 15 calendar days of the invoice date or within 15 calendar days outer finish might be damaged by adhesive labels, soiling, marking or other types of from the ship date if you are paying by credit card. All requests for adjustments surface damage that is normal with ordinary care in handling should be placed in a must be made by an agent of the billed account. protective container for shipment. FedEx is not responsible for damage to said items if 4. A partial payment against an invoice is not considered a request for invoice not placed in a protective container. Exposed casters, wheels or rollers are prohibited adjustment or notice of a refund request. A notification of the reason for an and must be removed or packaged. unpaid charge with your payment is not considered a request for an invoice D. Polystyrene foam coolers must be shipped inside a sturdy outer container unless tested adjustment or notice of a refund request if the reason relates to a service failure. and approved for acceptance by FedEx Packaging Design and Development. Information on how to submit your packaging for testing is available at fedex.com/packaging. E. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be returned to the sender, if possible. If the sender refuses to accept the returned shipment

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(Packaging and Marking, cont.) or it cannot be returned because of leakage or damage due to faulty packaging, the damages result from delay of shipment. If you choose to ship plants or plant materials, shipper is responsible for and will reimburse FedEx for all costs and fees of any type including seedlings, plant plugs and cut flowers, they must be shipped in accordance connected with the legal disposal of the shipment and all costs and fees of any type with applicable local, state and federal laws. Shipments containing these items may be connected with cleanup of any spill or leakage. inspected by government agencies, which may result in a delay in delivery or seizure by F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. government inspectors. FedEx is not liable or responsible for damage, refunds or credits Shipments containing wet ice must be prepared to prevent the leakage of any liquid, resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back regardless of package orientation. For additional wet-ice packaging requirements, refer Guarantee Policy sections.) to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. G. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not Prohibited Items limited to, electronic and electrical devices, scientific testing equipment, fragile glass, You are prohibited from tendering the following items for shipment, and you agree not crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and to do so: Development prior to shipping. 1. Money, cash, coins, currency, paper money and negotiable instruments For general packaging assistance, including packing, sealing and labeling tips equivalent to cash, such as endorsed stocks, bonds and cash letters. and information on how to submit your packaging for testing or evaluation, go to 2. All live animals. (Edible seafood, such as live lobsters, crabs or other types of fedex.com/packaging. fish and shellfish for human consumption, is acceptable, provided the shipper is in compliance with all local, state, and federal laws.) Pharmaceuticals 3. Animal carcasses, except as provided in the Animal Carcasses section. (This You are responsible for complying with all applicable local, state and federal laws, restriction does not apply to properly packaged meat or poultry products regulations, ordinances and rules governing the tendering of pharmaceuticals for intended for human consumption.) shipment. Shipments containing pharmaceuticals must not have labels, markings or other 4. Human corpses, human organs or body parts, human and animal embryos, or written notice that a pharmaceutical is contained within. Select the Direct Signature cremated or disinterred human remains. Required Delivery Signature Option if you require FedEx to obtain a signature from 5. Shipments that require us to obtain a local, state or federal license for their someone at the delivery address, or the Adult Signature Required Delivery Signature transportation. Option if you require an adult signature for delivery. See the Delivery Signature Options 6. Shipments that may cause damage or delay to equipment, personnel or other section for details. shipments. 7. Items resembling a bomb, hand grenade or other explosive or incendiary device. Pickup and Delivery This includes, but is not limited to, inert products such as novelty items, training A. We do not offer a restricted-delivery service and may deliver to someone other than aids and works of art. the person or entity named as the recipient. We also may make an indirect delivery. 8. Lottery tickets and gambling devices where prohibited by law. Indirect delivery is a completed delivery to an address or location other than the address 9. Waste material (including any hazardous waste or any material intended to be on the applicable address label and includes shipments delivered via Indirect Signature recycled), or any material defined as a “hazardous substance.” This includes, Required service. Shipments cannot be delivered to P.O. boxes or P.O. box ZIP codes. but is not limited to, used hypodermic needles or syringes transported for Package addresses must include the complete street address and ZIP code of the sterilization, recycling, disposal or for any other purpose, or other medical waste. recipient. 10. Infectious human or animal cells, tissue, bodily fluids, blood, blood products, B. If our first delivery attempt of a shipment to a residential or non-residential address plasma, or any other material derived from human or animal blood whether in is unsuccessful, we may make an additional attempt on the following business day liquid or solid form; biohazards; regulated or non-regulated diagnostic cultures, unless the shipper requests and pays for same-day return to sender service. specimens or samples, whether infectious or non-infectious; used health care C. Shipments to hotels, hospitals, government offices or installations, university products as defined in Title 49 of the Code of Federal Regulations; and any campuses, or other facilities that utilize a mailroom or other central receiving area will materials regulated as UN 2814, UN 2900, and UN 3291. be delivered to the central receiving area, unless otherwise authorized and approved 11. Hazardous materials, except as provided in the Hazardous Materials section. by FedEx. 12. Inhalation hazards. 13. Shipments that are wet, leaking or emit an odor of any kind. D. At our sole discretion, we may refuse to pick up or deliver a shipment (package or 14. Live insects. freight), or use alternative pickup or delivery arrangements, to maintain the safety of our 15. Shipments or commodities that are prohibited by applicable local, state or employees and in cases in which we believe that our services may be used in violation federal law. of local, state or federal laws. 16. Counterfeit goods, including, but not limited to, goods under a trademark that E. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. is identical to or substantially indistinguishable from a registered trademark, F. Pickup and delivery may not be available in all areas. without the approval or oversight of the registered trademark owner (also G. In order to facilitate delivery or release of a shipment, FedEx may, at its sole commonly referred to as “fake goods” or “knock-offs”). discretion, contact the shipper and/or recipient to obtain delivery instructions, or to 17. Tobacco and tobacco products, including but not limited to cigarettes, cigars, notify them that a delivery is scheduled or that a delivery has been completed. loose tobacco, smokeless tobacco, hookah or shisha. H. FedEx SameDay City multiple-piece shipments are limited to 25 pieces per shipment. 18. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana I. Special handling fees and additional surcharges may apply for FedEx SameDay City intended for recreational or medicinal use and marijuana-derived cannabidiol shipment requests. See the FedEx SameDay City Fees section for details. (“CBD”); any product with a delta-9-tetrahydrocannabinol (“THC”) concentration J. Shipment zone and mileage are calculated by FedEx based on multiple factors to of more than 0.3 percent on a dry weight basis, except as set out in 21 CFR maximize efficiency in the sole discretion and determination of FedEx. 1308.35; and synthetic cannabinoids. 19. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp Pickup Attempt stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR A fee applies when a shipment is not ready when we attempt pickup and the pickup is 1308.35. rescheduled. In addition, if the original service selected is unavailable at the rescheduled 20. Any substance that has not been approved for a medical use by the U.S. Food ready time, the service level will be upgraded to maintain same-day delivery and the and Drug Administration and also has been listed as a Drug or Chemical of shipment will be rerated accordingly. The new ready time can be the current day until 8 Concern by the U.S. Drug Enforcement Administration, including, but not limited p.m. or the next business day between 7 a.m. and 8 p.m. A new ready time requested to, kratom and Salvia divinorum. outside of those times will require a new shipment request by the customer. 21. Fireworks. 22. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. Plants and Plant Materials in weight. FedEx assumes no liabilities if plants and plant materials are damaged in transit or if 23. Firearms, weaponry and their parts (and replicas thereof).

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(Prohibited Items, cont.)

24. Bump fire stocks and other rapid-fire trigger activators. items; (4) the account of the person or entity responsible for payment is not in good 25. Ghost guns and other firearms not containing a serial number. credit standing; (5) when acceptance of the shipment may jeopardize our ability to provide 26. Any firearm or other weapon manufactured using a 3-D printing machine. service to other customers; or (6) when FedEx is unable to validate the identity of the 27. 3-D printing machines designed, or that function exclusively, to manufacture shipper. We have no liability whatsoever for refusal or rejection of shipments. firearms. 28. Waste batteries or batteries being shipped for recycling or disposal, including Return Options damaged or defective batteries. A. In the event a shipment is undeliverable, the shipment will be stored overnight and Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delivery reattempted the next business day. If after the second delivery attempt the delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees shipment is still not able to be delivered, the shipment will be stored overnight and to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the returned to the shipper on the third business day. The foregoing notwithstanding, if shipper’s violation of any local, state or federal laws or regulations or from tendering any the shipper desires the shipment to be returned on the same day, Same-Day Return To prohibited item for shipment. Sender may be selected at time of tender for a fee. Once selected any undeliverable shipment will be returned to the origin location the same day. For applicability of Proof of Delivery requests for returns, refer to the Same-Day Return to Sender section of this tariff. FedEx A. Verification of Delivery. Shippers may obtain proof of shipment delivery, including SameDay City return options are subject to all other terms and conditions provided in delivery date, online at fedexsameday.com, via the FedEx SameDay City mobile app or the FedEx SameDay City claims regulations, and as a whole, the tariff. The contents of by calling FedEx SameDay Customer Service at 1.800.399.5999. There is no additional a return shipment are subject to the same restrictions and prohibited-item limitations as charge for this service. the original shipment. B. We will, when available, provide proof-of-delivery information for shipments B. Return to Sender must be selected at the time of order entry for return authorization delivered within our primary service areas when requested by the sender, recipient or if not delivered same day. The contents of a return shipment are subject to the same third-party payer within 18 months of the shipping date. We assume no liability for restrictions and prohibited-item limitations as the original shipment. FedEx shall not be our inability to provide a record of the proof of delivery. We assume no liability for our liable for any damage to a shipment or claim arising out of the use of a return to sender inability to provide documentation of the proof-of-delivery phone call for FedEx SameDay option unless the shipment was lost during shipment or there was visible damage noted City service. by the driver at time of delivery. FedEx shall not be liable for any concealed damage C. When available, we may also provide an image of the signature proof of delivery. for items returned by selecting return to sender. Receipt of a shipment without written We will, when available and when requested by the sender, recipient or third-party notice of damage on the delivery record is prima facie evidence that the shipment was payer, provide an image of the recipient’s signature along with other delivery information delivered in good condition. FedEx liability for any loss or damage arising out of an that is available in electronic form. authorized return to sender shipment shall never exceed the actual amount of damage D. For FedEx SameDay City service, we will, if requested, email the shipper to provide or the declared amount, whichever is lower. All other terms and conditions related the time of delivery and name of the person who received the delivery. An attempt is to FedEx SameDay City claims regulations and, as a whole, the tariff, shall apply for made to contact the shipper and/or recipient at the time of delivery. If unsuccessful, shipments shipped through the use of a FedEx SameDay City return option. FedEx has no further obligation to the customer with respect to proof of performance. C. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN TO SENDER SHIPMENT Rate Quotations TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, Rates and service quotations provided to you by FedEx, including but not limited to, AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL rates and service quotations provided by our employees, agents, interactive voice HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, response systems and customer automation platforms are estimates and will be based IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. upon information provided by you, but final rates and service charges may vary from the quotes based upon the characteristics of the shipment actually tendered to us and Routing and Rerouting the application of this tariff. Any conflict or inconsistency between the FedEx Service FedEx may accept a request to reroute a shipment subject to the following conditions: Guide and other written or oral statements or quotes (except those found in a FedEx 1. A special handling charge will be billed per the payment method specified for SameDay City agreement) concerning the rates, features of service, and terms and each rerouted shipment, and it will appear as an address correction on the conditions applicable to FedEx SameDay City service will be controlled by the FedEx invoice. See Rates in the FedEx Service Guide for details. Service Guide, as modified, amended, changed or supplemented. We are not liable 2. To reroute a shipment, the sender must call FedEx SameDay Customer Service for, nor will any adjustment, refund or credit of any kind be made, as a result of any at 1.800.399.5999 and provide us with a FedEx account number, the FedEx discrepancy in any rate or service quotation made prior to tender of the shipment and tracking number, the new destination and a valid contact telephone number the rates, and other charges that we invoice to you. Rates quoted will vary depending for the recipient. on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts 3. We may not honor a reroute request from the recipient. applied to his or her account. 4. Our money-back guarantee policy does not apply to shipments that are rerouted. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx We have no liability or any remedy for service failure for these shipments. account, do not have discounts applied to their account and if they charge their 5. Only one reroute will be allowed per shipment. shipping to their account. 6. FedEx may not reroute shipments when Adult Signature Required has been • Shippers will be quoted Account-Specific Rates if they have a valid FedEx selected as a delivery signature option. account, have discounts applied to their account and if they charge their shipping 7. Hazardous materials may not be rerouted to an address other than the original to their account. intended-recipient’s address provided by the shipper, unless dry ice is the only type For the most current information regarding areas served and delivery commitments, of hazardous materials contained in the shipment. check online at fedex.com/samedaycity or contact FedEx SameDay City Customer Service 8. Any requested change to an address that is not a reroute or an address at 1.800.399.5999. correction is a new shipment, and new shipping charges will apply. We will determine the routing of all shipments. Refusal or Rejection of Shipments We reserve the right to refuse, hold or return any shipment and may do so at our sole Same-Day Return to Sender discretion and without liability to us. We will execute that right when (but not limited Same-day return to sender is a fee charged on undeliverable shipments when to cases in which): (1) the shipment may cause damage or delay to other shipments, customers have selected that the shipment is to be returned the same day or as soon property or personnel; (2) the shipment is likely to sustain damage or loss in transit as possible. It is assessed only when the shipper selects this option and the shipment because of improper packaging or otherwise; (3) the shipment contains any prohibited was rendered undeliverable.

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Service Areas Additional Information Service areas are subject to change without notice. For current service area information For additional information on shipping with FedEx, please consult the additional sections on selected ZIP codes, please go to fedexsameday.com or call customer service at of the FedEx Service Guide: the service information at fedex.com/serviceguide and in the 1.800.399.5999. downloadable FedEx Service Guide; Rates; the FedEx Express Terms and Conditions; and the FedEx Ground Tariff. You can also call us at 1.800.GoFedEx 1.800.463.3339. Signature Releases A. Shipments with a declared value of less than US$500 may be delivered and released © 2020 FedEx. All rights reserved. without obtaining a signature when the sender has authorized a release or, at our sole option, upon oral or written instruction from the sender or recipient. We may authorize shipments released without signature to those with accounts in good credit standing and to those who otherwise have established a satisfactory payment history. We also reserve the right to release shipments at residential delivery locations without obtaining a signature, provided that none of the restrictions below apply. B. At our sole discretion, some shipments may not be released without a delivery signature even when release is authorized, including, but not limited to: 1. Damaged shipments. 2. Hazardous materials shipments, except those with dry ice as the only hazardous materials in the shipment. 3. Shipments billed to an invalid or missing credit card number. 4. One or more packages in a multiple-piece shipment if all packages cannot be safely released. 5. The delivery location or circumstances are unsuitable for release without signature as determined at our sole discretion. C. At our sole discretion, shipments having a declared value of US$500 or greater may not be released without a signature even where the release is otherwise authorized. Tobacco and Tobacco Products Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. Undeliverable Shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx SameDay City. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. A. Undeliverable shipments may be returned via FedEx SameDay City service at the payer’s expense. Shipments will be returned via FedEx SameDay City service at no additional charge if the shipment is undeliverable because of damage to the shipment caused by FedEx. However, if the shipment is undeliverable for any other reason, FedEx reserves the right to assess return transportation charges and fees to the original payer, along with the original transportation charges and fees. If a package is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” B. Our money-back guarantee policy does not apply to undeliverable or returned shipments. C. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in the sale, destruction or disposal thereof. Warranties FEDEX MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES.

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Index For in-depth information about FedEx® services and how to ship, go to fedex.com/serviceguide.

1-Business-Day Delivery Options Air Distribution ...... 10 International Freight ...... 9–10 Air Freight Forwarding ...... 10 International Package ...... 5 Air Waybills ...... 17 U.S. Freight ...... 7 Airbills ...... 17 U.S. Package ...... 2 Aircraft, Chartering ...... 8 1Day Freight Airline-to-Airline Transfer Fee (SameDay) ...... 60 Fees and Other Shipping Information ...... 114–130 Airport-to-Airport, International ...... 9 Rates ...... 65 Alaska Service Description ...... 7 Express Package Rates ...... 51–55, 58 2-Business-Day Delivery Options General Information...... 4 International Freight ...... 9–10 Ground and Home Delivery Rates ...... 110–112 International Package ...... 5–6 One Rate Pricing ...... 64 U.S. Freight ...... 7 Pickup or Delivery Fee (SameDay) ...... 60 U.S. Package ...... 3 Albertsons, OnSite Locations at ...... 18 2Day Alcoholic Beverages (Terms and Conditions) ...... 135, 151, 167, 185 Fees and Other Shipping Information ...... 114–130 Alternate Address Pickup Charge, Ground ...... 114, 124 Rates ...... 30–58 Ancillary Clearance Service Fees ...... 115, 117–118 Rates, One Rate Pricing ...... 64 Android, FedEx Mobile for ...... 19 Service Description ...... 3 Animal Carcasses (Terms and Conditions) ...... 167, 185 2Day A.M. Animals, Ornamental Marine Life (Including Live Fish) and Fees and Other Shipping Information ...... 114–130 Animal Carcasses (Terms and Conditions) ...... 136 Rates ...... 30–58 Apparel, Shipping via International MailService ...... 6 Rates, One Rate Pricing ...... 64 Appointment Home Delivery ...... 12, 124 Service Description ...... 3 Apps, Mobile ...... 19 2Day Freight Artwork, Packaging for ...... 16 Fees and Other Shipping Information ...... 114–130 Authorized ShipCenter Locations ...... 18 Rates ...... 65 Automated Pickup, Ground ...... 114, 124 Service Description ...... 7 Automatic Debit (Payment Option) ...... 20 3-Business-Day Delivery Options Auto Parts, How to Pack ...... 15 International Freight ...... 9–10 International Package ...... 5–6 B U.S. Freight ...... 7 U.S. Package ...... 3 Barcode Labels ...... 17 3Day Freight Batteries, How to Pack ...... 15 Fees and Other Shipping Information ...... 114–130 Batteries, How to Ship Training ...... 14 Rates ...... 65 Bill of Lading, FedEx Freight ...... 17 Service Description ...... 7 Billing (Terms and Conditions) ...... 136, 151, 167, 180, 185 10kg Box and 25kg Box Billing Online ...... 20 Rates ...... 68–98 Billing Options ...... 20 Description ...... 5 Books, Shipping via International MailService ...... 6 Boxes 10kg Box and 25kg Box ...... 5 A Express Options ...... 16 Account, Opening Freight...... 8 Online: fedex.com/new Purchasing ...... 16 Call 1.800.GoFedEx 1.800.463.3339 and say “new account setup” Brochures, Shipping via International MailService ...... 6 Account Management ...... 20 Broker Select, International Online: fedex.com/accountmanagement Applicable Services and Fees ...... 115, 119 Account Numbers (Terms and Conditions) ...... 135, 150, 167, 184 Description ...... 13 Add Special Options ...... 12–13 Documentation ...... 17 Additional Deliveries Fee (SameDay) ...... 60, 62 Business Delivery Options via Ground ...... 3 Additional Document Charge (International Next Flight) ...... 101, 103 Additional Handling Surcharge ...... 115–116 C Additional Handling Surcharge — Non-stackable ...... 115, 117 Additional Shipping Fees ...... 115, 116–130 Call Tag, Ground Additional Weight Charges (International Next Flight) ...... 101, 103 Applicable Services and Fees ...... 114, 124 Address Correction Fee ...... 115, 117 Description ...... 11 Address Correction Fee (SameDay) ...... 62 Canada Adult Signature Required ...... 12, 123 Express Freight Rates, U.S. Export ...... 104, 106 Aerospace Solutions ...... 13 Express Freight Rates, U.S. Import ...... 105 After-Hours Fee (SameDay) ...... 60, 62 Express Package Rates, U.S. Export ...... 68–69, 83 After-Hours Pickup and Saturday, Sunday or Holiday Pickup or Delivery Express Package Rates, U.S. Import ...... 84, 99 (Terms and Conditions) ...... 185 Ground Rates ...... 113 After You Ship ...... 19–20 Ground Service Description ...... 6 Air Cargo Services ...... 9 Northern Canada Surcharge ...... 115, 127

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Index

C (cont.) Zones ...... 29 How to Pack ...... 15 Cancellation (Terms and Conditions) ...... 186 Pickup Scheduling ...... 14 Cancellation Fee (SameDay) ...... 60, 62 Online: fedex.com/dangerousgoods Cargo Services ...... 9 Call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” Carriage Under International Conventions (Terms and Conditions) ...... 153 Call 1.901.375.6806 outside the U.S. Cartage Agents (Terms and Conditions) ...... 137, 153 Dangerous Goods (Terms and Conditions) ...... 139, 154 Cash (Payment Option) ...... 20 Data Privacy (Terms and Conditions) ...... 140, 155, 172, 187 Catalogs, Shipping via International MailService ...... 6 Date Certain Home Delivery ...... 12, 124 CDs, Shipping via International MailService ...... 6 Deaf, Telecommunications Device for the Cellphones, Packaging for ...... 16 Call 1.800.238.4461 Certificate of Origin ...... 17 Declared Value and Limits of Liability (Terms and Conditions) ...... 140, 155, 172, 188 Change of Air Waybill Charge ...... 115, 119 Declared Value Charge ...... 60, 62, 101, 103, 114, 120 Charges. See Fees; Rates Declared Value Shipment Form, Ground ...... 17 Charters ...... 8 Definitions (Terms and Conditions) ...... 134, 149, 166, 184 Checks (Payment Option) ...... 20 Delicate Shipments, Custom Critical ...... 8 Choose a Service ...... 2–11 Delivery Area Surcharge ...... 115, 120 Online: fedex.com/servicefinder Delivery Fees ...... 60, 62–63, 101, 103, 114–130 Claims (Terms and Conditions) ...... 138, 153, 169, 186 Delivery Manager ...... 12, 114, 123 Call 1.800.GoFedEx 1.800.463.3339 and say “claims” Delivery Notice ...... 12, 114, 123 Clearance Entry Fee ...... 118 Delivery Reattempt Charge ...... 115, 121 Clinical Samples, How to Pack ...... 15 Delivery Reattempt Charge (SameDay) ...... 60, 63 C.O.D. See Collect on Delivery (C.O.D.); Collect on Delivery (C.O.D.) Service Delivery Reattempts ...... 115, 121 (Terms and Conditions); Ground C.O.D.; Ground Electronic C.O.D. (E.C.O.D.) Delivery Services Collect on Delivery (C.O.D.) International Freight ...... 9–10 Applicable Services and Fees ...... 114, 123 International Package ...... 5–6 Description ...... 13 U.S. Freight ...... 7–8 Collect on Delivery (C.O.D.) Service (Terms and Conditions) ...... 138, 153, 170 U.S. Package ...... 2–3 Commercial Invoice ...... 17 Delivery Signature Options Commuter Airline Transfer Fee (SameDay) ...... 60 Applicable Services and Fees ...... 63, 114, 123 Compare Services and Rates ...... 22 Description ...... 12 Computers, How to Pack ...... 15 Delivery Signature Options (Terms and Conditions) ...... 141, 156, 172, 188 Computers, Packaging for ...... 16 Dimensional Weight ...... 115, 122 Confirmation of Delivery ...... 13, 19 Dimensional Weight (Terms and Conditions) ...... 141, 157, 173 Consolidated Shipments ...... 10 Direct Signature Required ...... 114, 123 Consolidation Service (Terms and Conditions) ...... 180 Direct-Distribution Services ...... 10 Contents ...... 1 Documentation, Shipment ...... 17 Control Delivery ...... 12, 114, 123 Door Tags ...... 12 Controlled Export, International Online: fedex.com/options Applicable Services and Fees ...... 114, 125 Drop Boxes ...... 18 Description ...... 13 Dropoff Shipments ...... 18 Convenient Delivery Options, Home Delivery ...... 12, 114, 125 Online: fedex.com/locate Countries Served Duties and Taxes ...... 115, 122 International Economy, International First and International Priority ...... 25–27 Duties and Taxes (Terms and Conditions) ...... 157, 181 International Economy Freight and International Priority Freight ...... 28 International Next Flight ...... 100–103 E International Premium ...... 106 Courier Pickup Charge ...... 114, 122 Early-Morning Services. See First Overnight; First Overnight Freight; International First Credit Card (Payment Option) ...... 20 Economy Services. See International Economy; International Economy Freight Credit Terms (Terms and Conditions) ...... 139, 154, 171, 187 EDI (Electronic Data Interchange) ...... 20 Currency Conversion Fee ...... 115, 119 EEI (Electronic Export Information) ...... 17, 101, 114, 122 Custom Critical ...... 8 Electronic C.O.D. (E.C.O.D.), Ground Call 1.800.762.3787 Applicable Services and Fees ...... 114, 124 Customer Service Description ...... 13 Call 1.800.GoFedEx 1.800.463.3339 Electronic Data Interchange (EDI) ...... 20 Customize Delivery to a Residence ...... 12 Electronic Export Information (EEI) ...... 17, 101, 114, 122 Customs Clearance ...... 13, 115, 117–119 Electronic Funds Transfer (Payment Option) ...... 20 Customs Clearance (Terms and Conditions) ...... 154, 180 Electronics, Packaging for ...... 16 Email Return Label Applicable Services and Fees ...... 114, 124 D Description ...... 11 Dangerous Goods (Express) Emergency Shipments. See Custom Critical; International Next Flight; SameDay; Applicable Services and Fees ...... 114, 119 SameDay City; SameDay Freight Description ...... 14 Envelopes ...... 2, 16 Documentation ...... 17 Environmental Information ...... 16 Dropoff ...... 14 Online: fedex.com/social-responsibility

196 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

E (cont.) Evening Delivery Only Fee (SameDay) ...... 62 Service Description ...... 3 Evening Delivery Only Fee (Terms and Conditions) ...... 188 ExpressTag Evening Home Delivery ...... 12, 124 Applicable Services and Fees ...... 114, 124 Excess Mileage Fee (SameDay) ...... 60, 62 Description ...... 11 Expanded Service International Air Waybill ...... 17 Express Terms and Conditions Export AgentFile ...... 17, 122 International ...... 148–164 Export Control Laws (Terms and Conditions) ...... 157 U.S...... 133–147 Export Documentation ...... 17 See also Ground Tariff; SameDay City Tariff Export Rates (From the U.S.) ...... 66–83, 100–101, 104, 106, 113 Extended Service Area Delivery Fee ...... 115, 122 Export Services (From the U.S.) ...... 5–6, 9–10 Extended Service Area Pickup Fee ...... 115, 123 Express Billable Stamps ...... 11 Extra Hours ...... 12 Express Documentation ...... 17 Extra-Large Packages (Terms and Conditions) ...... 141, 157 Express Freight Services, International Extra Services Charge ...... 114, 123 Dangerous Goods ...... 14, 114, 119 Documentation ...... 17 F Fees and Other Shipping Information ...... 114–130 Rate Calculation ...... 24 Fee Changes ...... 23 Services ...... 9–10 Online: fedex.com/us/shipping-rates U.S. Export Rates ...... 104, 106 Fees ...... 60, 62–63, 101, 103, 114–130 U.S. Import Rates ...... 105 Find Your Rate ...... 21–130 Zones ...... 28, 29, 106 Firearms (Terms and Conditions) ...... 141, 173 Online: fedex.com/internationalfreight First Overnight Express Freight Services, U.S. Fees and Other Shipping Information ...... 114–130 Dangerous Goods ...... 14, 114, 119 Rates ...... 30–58 Documentation ...... 17 Rates, One Rate Pricing ...... 64 Fees and Other Shipping Information ...... 60, 114–130 Service Description ...... 2 Rate Calculation ...... 24 First Overnight Freight Rates ...... 59, 65 Fees and Other Shipping Information ...... 114–130 Services ...... 7 Rates ...... 65 Online: fedex.com/usfreight Service Description ...... 7 Express Freight US Airbill ...... 17 Flat-Rate International Shipping ...... 5 Express Multiweight Flat-Rate LTL Freight Shipping ...... 8 Description ...... 8 Flat-Rate Pricing, U.S...... 64 U.S. Export Rates ...... 83 Flowers, How to Pack ...... 15 U.S. Import Rates ...... 99 Framed Art, Packaging for ...... 16 U.S. Rates ...... 57–58 Freight Box, FedEx ...... 8 Express On-Call Pickup Charge ...... 114, 122 Freight Documentation (LTL) ...... 17 Express Package Services, International Freight Economy (LTL) ...... 8 Canada Rates ...... 68–69, 83, 84, 99 Freight, FedEx ...... 8 Dangerous Goods ...... 14, 114, 119 Call 1.866.393.4585 Documentation ...... 17 Freight Packaging Resources (LTL) ...... 8, 15–16 Fees and Other Shipping Information ...... 101, 103, 114–130 Online: fedex.com/packagingfreight Mexico Rates ...... 70, 83, 85, 99 Freight Priority (LTL) ...... 8 Puerto Rico Rates ...... 66–67, 83 Freight Services, International ...... 9–10 Rate Calculation ...... 24 Online: fedex.com/internationalfreight Services ...... 5–6 See also Custom Critical; Express Freight Services, International; Freight, FedEx; U.S. Export Rates ...... 66–83, 100–101 Trade Networks U.S. Import Rates ...... 84–99, 102–103 Freight Services, U.S...... 7–8 Zones ...... 25–27, 29 Online: fedex.com/usfreight Online: fedex.com/internationalpackages See also Custom Critical; Express Freight Services, U.S.; Freight, FedEx; Trade Express Package Services, U.S. Networks Dangerous Goods ...... 14, 114, 119 Fuel Surcharge ...... 60, 63, 115, 125 Documentation ...... 17 Fuel Surcharge (Terms and Conditions) ...... 141, 158, 173, 188 Fees and Other Shipping Information ...... 60, 114–130 Rate Calculation ...... 24 G Rates ...... 30–60, 64 Global Returns ...... 11 Services ...... 2–3 Global Trade Manager ...... 10 Online: fedex.com/uspackages Golf Bags and Clubs, Packaging for ...... 16 Express Package US Airbill ...... 17 Ground (U.S.) Express Saver Fees and Other Shipping Information ...... 114–130 Fees and Other Shipping Information ...... 114–130 Rates ...... 107–112 Rates ...... 30–50, 57–58 Service Description ...... 3 Rates, One Rate Pricing ...... 64 Ground Alternate Address Pickup ...... 114, 124 Ground Automated Pickup ...... 114, 124

197 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

G (cont.) Ground Barcode Labels ...... 17 Rates ...... 107–112 Ground Call Tag Service Description ...... 3 Applicable Services and Fees ...... 114, 124 Home Delivery (Terms and Conditions) ...... 173 Description ...... 11 How to Pack ...... 15–16 Ground C.O.D. Online: fedex.com/packaging; fedex.com/packagingfreight Applicable Services and Fees ...... 114, 124 How to Track the Status of a Shipment ...... 19 Description ...... 13 Ground COLLECT ...... 20 I Ground Declared Value Shipment Form ...... 17 Ground Documentation ...... 17 IATA (023) Air Waybill ...... 9 Ground Electronic C.O.D. (E.C.O.D.) IATA Neutral Air Waybill ...... 9 Applicable Services and Fees ...... 114, 124 Import Rates (to the U.S.) ...... 84–99, 102–103, 105 Description ...... 11 Indirect Signature Required ...... 12, 123 Ground, International Service to Canada Industry Solutions ...... 13 Documentation ...... 17 Inside Delivery Charge ...... 114, 126 Fees and Other Shipping Information ...... 114–130 Inside Pickup Charge ...... 114, 126 Northern Canada Surcharge ...... 115, 127 InSight (Tracking) ...... 19 Rate Calculation ...... 29 Inspection of Shipments and Identification Requirement Rates ...... 113 (Terms and Conditions) ...... 141, 158, 174, 181, 189 Service Description ...... 6 International Air Waybill ...... 17 Zones ...... 29 International Air Waybill, Expanded Service ...... 17 Ground International Shipment Label ...... 17 International Airport-to-Airport ...... 9 Ground Multiweight ...... 3, 6, 57, 127 International Broker Select Ground On-Call Pickup Charge ...... 114, 125 Applicable Services and Fees ...... 115, 119 Ground Package Returns Program ...... 11 Description ...... 13 Ground Services, U.S. Documentation ...... 17 Documentation ...... 17 International Controlled Export Fees and Other Shipping Information ...... 114–130 Applicable Services and Fees ...... 114, 125 Hazardous Materials ...... 14, 114, 126 Description ...... 13 Rate Calculation ...... 24 International Destinations By Service Rates ...... 176–112 International Economy, International First and International Priority ...... 25–27 Service Description ...... 3 International Economy Freight and International Priority Freight ...... 28 International Next Flight ...... 100–103 See also SmartPost Ground Tariff ...... 165–182 International Premium ...... 106 International Direct Economy Ocean ...... 10 See also Express Terms and Conditions; SameDay City Tariff Ground Unauthorized Package Charge ...... 115, 126 International Direct Priority Ocean ...... 10 Ground Weekly Pickup Fee ...... 114, 126 International DirectDistribution: Air and Ocean ...... 10 Guarantee, Money-Back ...... 3 International DirectDistribution: Surface ...... 10 Guarantee, Money-Back (Terms and Conditions) ...... 142, 159, 174, 188 International Economy Fees and Other Shipping Information ...... 114–130 Rates ...... 66–99 H Service Description ...... 6 Hand Carry Fee (International Next Flight) ...... 101, 103 Zones ...... 25–27, 29 Hawaii International Economy DirectDistribution ...... 10 Express Package Rates ...... 51–56, 58 International Economy Freight Ground and Home Delivery Rates ...... 110–112 Fees and Other Shipping Information ...... 114–130 General Information...... 4 Rates ...... 104–105 One Rate Pricing ...... 64 Service Description ...... 9 Pickup or Delivery Fee (SameDay) ...... 60 Zones ...... 28–29 Hazardous Materials (Ground) International Express Freight ...... 9 Applicable Services and Fees ...... 114, 126 International First Description ...... 14 Fees and Other Shipping Information ...... 114–130 Pickup Scheduling ...... 14 Rates ...... 66–71, 73–75, 77, 79, 81–94, 96–99 Online: fedex.com/hazardousmaterials Service Description ...... 5 Call 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials” Zones ...... 25–27, 29 Hazardous Materials (Terms and Conditions) ...... 173, 188 International Freight Services ...... 9–10 Healthcare Solutions ...... 13 Online: fedex.com/internationalfreight High-Security Shipments, Custom Critical ...... 8 See also Custom Critical; Express Freight Services, International; Freight, FedEx; Hold and Ship Charge (SameDay) ...... 60, 63 Trade Networks Hold at Location ...... 12 International Ground to Canada Holiday or Weekend Delivery Charge (International Next Flight) ...... 101, 103 Documentation ...... 17 Holiday Pickup or Delivery Charge (SameDay) ...... 60, 63 Fees and Other Shipping Information ...... 114–130 Home, Customize Delivery to a ...... 12 Northern Canada Surcharge ...... 115, 127 Home Delivery Rate Calculation ...... 29 Convenient Delivery Options ...... 12, 114, 125 Rates ...... 113 Fees and Other Shipping Information ...... 114–130

198 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

I (cont.) Service Description ...... 6 Manage Your Account ...... 20 Zones ...... 29 Online: fedex.com/accountmanagement International MailService ...... 6 Mechanical Parts, How to Pack ...... 15 International Next Flight Metro Charge (SameDay) ...... 60 Fees and Other Shipping Information ...... 101, 103 Metro Service Area Delivery Fee ...... 115, 126 Rates ...... 100–103 Metro Service Area Pickup Fee ...... 115, 127 Service Description ...... 5 Mexico International Out-of-Delivery-Area Surcharge ...... 115, 126 Express Freight Rates, U.S. Export ...... 104, 106 International Out-of-Pickup-Area Surcharge ...... 115, 126 Express Freight Rates, U.S. Import ...... 105 International Package Services ...... 5–6 Express Package Rates, U.S. Export ...... 70, 83 Online: fedex.com/internationalpackages Express Package Rates, U.S. Import ...... 85, 99 See also Express Package Services, International; Ground, International Minimum Billable Weight for Express Packaging ...... 115, 127 Service to Canada Missing or Invalid Account Number Fee ...... 115, 127 International Premium Mobile Devices, Tracking Shipments From ...... 19 Fees and Other Shipping Information ...... 114–130 Mobile Shipping ...... 19 Rates ...... 106 Money-Back Guarantee ...... 3 Service Description ...... 9 Money-Back Guarantee Policy (Terms and Conditions) ...... 143, 159, 175, 190 Zones ...... 106 Money Orders (Payment Option) ...... 20 International Priority Multiple-Piece Shipments ...... 115, 127 Fees and Other Shipping Information ...... 114–130 See also Multiweight, Express; Multiweight, Ground Rates ...... 66–99 Multiweight, Express ...... 8 Service Description ...... 5 U.S. Export Rates ...... 83 Zones ...... 25–27, 29 U.S. Import Rates ...... 99 International Priority DirectDistribution ...... 10 U.S. Rates ...... 57–58 International Priority DirectDistribution Freight ...... 10 Multiweight, Ground ...... 3, 6, 57, 127 International Priority Freight Fees and Other Shipping Information ...... 114–130 N Rates ...... 104–105 Service Description ...... 9 New Customer Information Zones ...... 28–29 Online: fedex.com/new International Service Conditions (Terms and Conditions) ...... 180 Next Flight, International ...... 5, 100–103 International Shipping Information ...... 10 Next-Business-Day Delivery. See 1Day Freight; First Overnight; First Overnight Invalid or Missing Account Number Fee ...... 115, 127 Freight; International First; Priority Overnight; Standard Overnight Invoice Processing ...... 20 Non-Waiver (Terms and Conditions) ...... 135, 150, 167, 184 iPhone, FedEx Mobile for ...... 19 Northern Canada Surcharge ...... 115, 127 Northern Canada Surcharge (Terms and Conditions) ...... 181 K O Kroger, OnSite Locations at ...... 18 Ocean Distribution ...... 10 Ocean Freight Forwarding ...... 10 L Office Depot and OfficeMax Locations, ShipSite at ...... 18 Labels Office Print and Ship Centers ...... 16, 18 Creating Shipping Labels ...... 17 Office Shipping Services ...... 2, 61–63 Ground Barcode Labels ...... 17 On Demand Care ...... 114, 125 LTL Freight ...... 16 On-Call Pickup Charge, Express ...... 114, 122 Mobile Shipping Labels ...... 19 On-Call Pickup Charge, Ground ...... 114, 125 Packing Tips ...... 15 One Rate Pricing ...... 64 Return Shipping Labels ...... 11 Online Account Management ...... 20 Online: fedex.com/createlabels; fedex.com/returnsolutions Online Billing ...... 20 Laptop Computers, Packaging for ...... 16 Online Resources ...... Back Cover Legal-Size Envelope ...... 16 Online: fedex.com Less-Than-Truckload (LTL) Freight Delivery ...... 8, 15–16 OnSite Locations ...... 18 Letter-Size Envelope ...... 16 Opening an Account Liabilities Not Assumed (Terms and Conditions) ...... 141, 158, 174, 189 Online: fedex.com/new Limitations on Legal Actions (Terms and Conditions) ...... 142, 159, 175, 190 Call 1.800.GoFedEx 1.800.463.3339 and say “new account setup” Lithium Batteries ...... 14 Optional Service Fees ...... 114, 116–130 Live Animals (Terms and Conditions) ...... 159 Out-of-Delivery-Area Surcharge, International ...... 115, 126 Locations ...... 18 Out-of-Pickup-Area Surcharge, International ...... 115, 126 Online: fedex.com/locate Outside Delivery Area Pickup or Delivery Fee (SameDay) ...... 60 LTL (Less-Than-Truckload) Freight Delivery ...... 8, 15–16 Overnight Delivery. See 1Day Freight; First Overnight; First Overnight Freight; Luggage, Packaging for ...... 16 International First; Priority Overnight; Standard Overnight Oversize Charge ...... 115, 128 M Oversize Package Charge (SameDay) ...... 60, 63 Overview of Services ...... 2–20 MailService, International ...... 6 Overweight Packages (Terms and Conditions) ...... 143 Manage Delivery ...... 12, 114, 123 199 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

P Phone Numbers ...... Back Cover Pickup ...... 12 Package and Freight Pickup Fees Online: fedex.com/pickupanddropoff Express On-Call ...... 114, 122 Pickup and Delivery (Terms and Conditions) ...... 144, 161, 177, 192 Extended Service Area ...... 115, 123 Pickup and Delivery Reattempt Charge (SameDay) ...... 60, 63 Ground Alternate Address ...... 114, 124 Pickup Attempt (Terms and Conditions) ...... 192 Ground Automated Pickup ...... 114, 124 Pickup Attempt Charge (SameDay) ...... 63 Ground On-Call ...... 114, 125 Pickup Fees Ground Weekly ...... 114, 126 Express On-Call ...... 114, 122 Inside ...... 114, 126 Extended Service Area ...... 115, 123 International Out-of-Pickup-Area ...... 115, 126 Ground Alternate Address ...... 114, 124 International Premium ...... 114, 128 Ground Automated Pickup ...... 114, 124 Metro Service Area ...... 115, 127 Ground On-Call ...... 114, 125 Residential ...... 115, 128 Ground Weekly ...... 114, 126 Return ...... 114, 128 Inside ...... 114, 126 SameDay ...... 60 International Out-of-Pickup-Area ...... 115, 126 SameDay City...... 62–63 International Premium ...... 114, 128 Saturday ...... 114, 129 Metro Service Area ...... 115, 127 Package Consolidators (Including FedEx Authorized ShipCenter Locations, Residential ...... 115, 128 and FedEx ShipSite Locations at Office Depot and OfficeMax) Return ...... 114, 128 (Terms and Conditions) ...... 143, 160, 176, 191 SameDay ...... 60 Package Design and Testing Resources ...... 15 SameDay City...... 62–63 Package Dropoff ...... 18 Saturday ...... 114, 129 Online: fedex.com/locate Plants and Plant Materials (Terms and Conditions) ...... 145, 178, 192 Package Pickup ...... 12 Plants, How to Pack ...... 15 Online: fedex.com/pickupanddropoff P.O.D...... 13, 114, 130 See also Saturday Delivery or Pickup Post Office Box Addresses (Terms and Conditions) ...... 162 Package Restrictions, Size and Weight (Terms and Conditions) ...... 144, 177, 191 Postal Codes and Telephone Numbers (Terms and Conditions) ...... 181 Package Returns Program, Ground ...... 11 Premium, International Package Services, International ...... 5–6 Fees and Other Shipping Information ...... 114–130 Online: fedex.com/internationalpackages Rates ...... 106 See also Express Package Services, International; Ground, International Service Description ...... 9 Service to Canada Zones ...... 106 Package Services, U.S...... 2–3 Prepare Your Shipment ...... 15–18 Online: fedex.com/uspackages Pricing ...... 21–130 See also Express Package Services, U.S.; Ground Services, U.S.; Office Shipping Print Online ...... 18 Services Print Return Label Package/Shipment Restrictions, Size and Weight (Terms and Conditions) ...... 191 Applicable Services and Fees ...... 114, 125 Package Size and Weight Description ...... 11 Determination for Rate Calculation ...... 24 Printing Services ...... 18 Limit ...... 2 Priority Overnight Minimum Billable Weight for Express Packaging ...... 115, 127 Fees and Other Shipping Information ...... 114–130 Package Tracking/Tracing (Terms and Conditions) ...... 160 Rates ...... 30–58 Packaging and Marking (Terms and Conditions) ...... 144, 160, 177, 191 Rates, One Rate Pricing ...... 64 Packing Resources and Supplies ...... 8, 15–16 Service Description ...... 2 Online: fedex.com/packaging; fedex.com/packagingfreight Priority Services. See International Priority; International Priority Freight; Packing Tips Priority Overnight LTL Freight ...... 15 Prohibited Items (Terms and Conditions) ...... 145, 162, 178, 181, 193 Packages ...... 15 Proof of Delivery (P.O.D.) ...... 13, 114, 130 Padded Mailers ...... 16 Proof of Delivery (Terms and Conditions) ...... 145, 179, 193 Paks ...... 16 Proof of Performance, Verbal (Terms and Conditions) ...... 162 Pallet Size and Weight Proof of Performance, Written (Terms and Conditions) ...... 162 Determination for Rate Calculation ...... 24 Puerto Rico Limit ...... 9 Express Freight Rates ...... 104 Payer Rebilling Fee ...... 115, 128 Express Package Rates ...... 66–67, 83 Payment and Invoicing Options ...... 20 Peak — Additional Handling Surcharge ...... 115, 116 Peak — Ground Unauthorized Package Charge ...... 115, 126 R Peak — Oversize Charge ...... 115, 128 Rate Changes ...... 23 Peanuts, Packing ...... 15 Online: fedex.com/us/shipping-rates Perishables, How to Pack ...... 15 Rate Information, How to Access ...... 22–23 Perishables (Terms and Conditions) ...... 144, 161 Rate Quotations (Terms and Conditions) ...... 146, 162, 179, 193 Pharmaceuticals (Terms and Conditions) ...... 144, 161, 177, 192 Rate Tools at fedex.com Online: fedex.com/ratefinder

200 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

R (cont.) Rates Scheduling a Pickup ...... 12 Express Freight, U.S...... 65 Online: fedex.com/pickupanddropoff Express Freight, U.S. Export ...... 104, 106 Scope of Tariff (Terms and Conditions) ...... 166, 184 Express Freight, U.S. Import ...... 105 SenseAware ...... 114, 130 Express Package, U.S...... 30–60, 634 Service Areas (Terms and Conditions) ...... 146, 194 Express Package, U.S. Export ...... 66–83, 100–101 Service, Choose a ...... 2–11 Express Package, U.S. Import ...... 84–99, 102–103 Online: fedex.com/servicefinder Ground (U.S.) and Home Delivery ...... 107–112 Service Guide How to Calculate ...... 24 Online: fedex.com/serviceguide International Ground to Canada ...... 113 Ship Center Locations ...... 18 International Next Flight ...... 100–103 Ship Dangerous Goods and Hazardous Materials ...... 14 International Premium ...... 106 Ship Manager at fedex.com ...... 17 Multiweight ...... 57–58, 83, 99 Ship Manager Lite ...... 17 One Rate ...... 64 Shipment Restrictions, Size and Weight (Terms and Conditions) ...... 189 Retail ...... 1, 24 Shipment-Status Tracking ...... 19 SameDay Services ...... 59–62 Online: fedex.com/en-us/tracking Online: fedex.com/us/shipping-rates Shipper Warranty (Terms and Conditions) ...... 182 Recycling ...... 16 Shipping Labels Online: fedex.com/social-responsibility Creating Shipping Labels ...... 17 Refusal or Rejection of Shipments (Terms and Conditions) ...... 146, 163, 179, 193 Ground Barcode Labels ...... 17 Reroute a Shipment ...... 12, 114, 123, 128 LTL Freight ...... 16 Reroute of Shipment Fee ...... 114, 128 Mobile Shipping Labels ...... 19 Residential Delivery Charge ...... 115, 128 Packing Tips ...... 15 Residential Delivery Management ...... 12, 114, 123 Return Shipping Labels ...... 11 Residential Delivery Options via Ground ...... 3 Online: fedex.com/createlabels; fedex.com/returnsolutions Residential Pickup Charge ...... 115, 128 Shipping Locations ...... 18 Restrictions (Terms and Conditions) ...... 163 Online: fedex.com/locate Retail Rates ...... 1, 24 Shipping Supplies ...... 16 Online: fedex.com/ratefinder Online: fedex.com Retail Shipping Locations ...... 18 Call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies” Return and Import Shipping Options (Terms and Conditions) ...... 163, 182 ShipSite at Office Depot and OfficeMax Locations ...... 18 Return Options (Terms and Conditions) ...... 146, 179, 193 Signature Options Return Pickup ...... 114, 129 Applicable Services and Fees ...... 63, 114, 123 Return Shipping Solutions ...... 11 Description ...... 12 Online: fedex.com/returnsolutions Signature Proof of Delivery Review Terms ...... 131–194 Applicable Services and Fees ...... 114, 130 Routing and Rerouting (Terms and Conditions) ...... 146, 163, 193 Description ...... 13 Rush Delivery. See Custom Critical; International Next Flight; SameDay; Signature Releases (Terms and Conditions) ...... 146, 194 SameDay City; SameDay Freight Size and Weight. See Package Size and Weight; Pallet Size and Weight SmartPost ...... 3 S SmartPost Returns ...... 11 Special Customs Clearance Fee (International Next Flight) ...... 101, 103 SameDay Special Handling Services ...... 13 Rates ...... 59 Special Options ...... 12–13 Service Description ...... 2 Stamps, FedEx ...... 11 Special Handling Fees and Other Charges ...... 60 Standard Overnight SameDay City Fees and Other Shipping Information ...... 114–130 Rates ...... 61–62 Rates ...... 30–58 Service Description ...... 2 Rates, One Rate Pricing ...... 64 Special Handling Fees and Other Charges ...... 62–63 Service Description ...... 2 SameDay City Tariff ...... 183–194 Sunday Delivery or Pickup Charge (SameDay) ...... 60, 63 Express Terms and Conditions; Ground Tariff See also Supplies ...... 16 Same-Day Delivery. Custom Critical; International Next Flight; SameDay; See Online: fedex.com SameDay City; SameDay Freight Call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies” SameDay Freight Supply Chain Management ...... 13 Rates ...... 59 Surcharge Changes ...... 23 Service Description ...... 7 Online: fedex.com/us/shipping-rates Special Handling Fees and Other Charges ...... 60 Surcharges ...... 60, 62–63, 101, 103, 114–130 Same-Day Return to Sender (Terms and Conditions) ...... 193 Surface Distribution Service ...... 10 Saturday Delivery or Pickup Surface Expedite ...... 8 Applicable Services and Fees ...... 114, 129 Sustainability ...... 16 Description ...... 13 Online: fedex.com/social-responsibility Saturday Delivery or Pickup Charge (SameDay) ...... 60, 63

201 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

T Z Tablet Computers, Packaging for ...... 16 Zones Tags Canada ...... 29 ExpressTag ...... 11, 114, 124 International Express Freight Services ...... 28 Ground Call Tag ...... 11, 114, 124 International Express Package Services ...... 25–27 Tape (Packing) ...... 15, 16 International Premium ...... 106 Tariff, FedEx Ground ...... 165–182 See also Express Terms and Conditions; SameDay City Tariff Tariff, FedEx SameDay City ...... 183–194 See also Express Terms and Conditions; Ground Tariff Taxes and Duties ...... 115, 122 Telecommunications Device for the Deaf Call 1.800.238.4461 Temperature-Control Services ...... 13 Temperature-Sensitive Shipments, Custom Critical ...... 8 Terms and Conditions, Express International ...... 148–164 U.S...... 133–147 See also Ground Tariff; SameDay City Tariff Terms and Conditions at fedex.com Online: fedex.com/us/terms Third Party Billing Surcharge ...... 115, 130 Tobacco and Tobacco Products (Terms and Conditions) ...... 147, 163, 179, 194 Tracking ...... 19 Online: fedex.com/en-us/tracking Trade Networks ...... 10 Call 1.800.249.2953 Training, Shipping Dangerous Goods or Hazardous Materials ...... 14 U UN 3373 Shipments, How to Pack ...... 15 Undeliverable Shipments (Terms and Conditions) ...... 147, 163, 179, 182, 194 Urgent Delivery. See Custom Critical; International Next Flight; SameDay; SameDay City; SameDay Freight URLs ...... Back Cover US Airbill, Express Freight ...... 17 US Airbill, Express Package ...... 17 U.S. Freight Services ...... 7–8 Online: fedex.com/usfreight See also Custom Critical; Express Freight Services, U.S.; Freight, FedEx; Trade Networks U.S. Package Services ...... 2–3 Online: fedex.com/uspackages See also Express Package Services, U.S.; Ground Services, U.S.; Office Shipping Services V Value-Added Options ...... 12–13 W Waiting Time Fee (SameDay) ...... 60, 63 Walgreens, OnSite Locations at ...... 18 Warranties (Terms and Conditions) ...... 147, 164, 179, 182, 194 Website Online: fedex.com Weekend or Holiday Delivery Fee (International Next Flight) ...... 101, 103 Weekly Pickup Fee, Ground ...... 114, 126 Weight and Size. See Package Size and Weight; Pallet Size and Weight

202 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

The following service marks, trademarks and trade names, among others, are trademarks, service marks and trade names of Federal Express Corporation or the respective companies for which registrations, or applications for registration, are on file, as applicable: FEDERAL EXPRESS, FEDEX EXPRESS, FEDEX GROUND, FEDEX OFFICE, FEDEX FREIGHT, FEDEX CUSTOM CRITICAL, FEDEX TRADE NETWORKS, FEDEX SUPPLY CHAIN, THE FEDEX LOGO, FEDEX, MY FEDEX, FEDEX SAMEDAY, FEDEX FIRST OVERNIGHT, FEDEX PRIORITY OVERNIGHT, FEDEX STANDARD OVERNIGHT, FEDEX 2DAY A.M., FEDEX 2DAY, FEDEX EXPRESS SAVER, FEDEX SAMEDAY CITY, FEDEX SAMEDAY CITY PRIORITY, FEDEX SAMEDAY CITY STANDARD, FEDEX SAMEDAY CITY ECONOMY, FEDEX SAMEDAY CITY DIRECT, FEDEX SAMEDAY CITY ROUTE, FEDEX SAMEDAY CITY CUSTOM, FEDEX SAMEDAY FREIGHT, FEDEX FIRST OVERNIGHT FREIGHT, FEDEX 1DAY FREIGHT, FEDEX 2DAY FREIGHT, FEDEX 3DAY FREIGHT, FEDEX EXPRESS FREIGHT, FEDEX FREIGHT PRIORITY, FEDEX FREIGHT ECONOMY, FEDEX INTERNATIONAL NEXT FLIGHT, FEDEX INTERNATIONAL FIRST, FEDEX INTERNATIONAL PRIORITY, FEDEX INTERNATIONAL PRIORITY DIRECTDISTRIBUTION, FEDEX INTERNATIONAL ECONOMY DIRECTDISTRIBUTION, FEDEX INTERNATIONAL ECONOMY, FEDEX INTERNATIONAL MAILSERVICE, FEDEX 10KG BOX, FEDEX 25KG BOX, FEDEX INTERNATIONAL BROKER SELECT, FEDEX INTERNATIONAL PRIORITY FREIGHT, FEDEX INTERNATIONAL ECONOMY FREIGHT, FEDEX INTERNATIONAL DIRECTDISTRIBUTION, FEDEX INTERNATIONAL PRIORITY DIRECTDISTRIBUTION FREIGHT, FEDEX INTERNATIONAL PREMIUM, FEDEX INTERNATIONAL EXPRESS FREIGHT, FEDEX INTERNATIONAL AIRPORT-TO-AIRPORT, FEDEX INTERNATIONAL DIRECT ECONOMY OCEAN, FEDEX INTERNATIONAL DIRECT PRIORITY OCEAN, FEDEX CHARTERS, FEDEX HOME DELIVERY, FEDEX SMARTPOST, FEDEX DATE CERTAIN HOME DELIVERY, FEDEX EVENING HOME DELIVERY, FEDEX APPOINTMENT HOME DELIVERY, FEDEX EXPRESS MULTIWEIGHT, FEDEX GROUND MULTIWEIGHT, FEDEX INTERNATIONAL GROUND, FEDEX INTERNATIONAL GROUND DISTRIBUTION, FEDEX INTERNATIONAL GROUND CONSOLIDATION, FEDEX DELIVERY SIGNATURE OPTIONS, FEDEX DELIVERY MANAGER, FEDEX COLLECT ON DELIVERY (C.O.D.), FEDEX GROUND C.O.D., FEDEX GROUND ELECTRONIC C.O.D. (E.C.O.D.), FEDEX GROUND COLLECT, FEDEX SHIP MANAGER, FEDEX SHIP MANAGER LITE, FEDEX SHIP MANAGER AT FEDEX.COM, FEDEX EXPRESSTAG, FEDEX EXPRESS BILLABLE STAMPS, FEDEX GROUND CALL TAG, FEDEX GROUND PACKAGE RETURNS PROGRAM, FEDEX SMARTPOST RETURNS, FEDEX GLOBAL RETURNS, FEDEX BILLING ONLINE, FEDEX GLOBAL TRADE MANAGER, FEDEX EXPORT AGENTFILE, FEDEX TRACKING, FEDEX INSIGHT, FEDEX MOBILE, FEDEX GROUND ALTERNATE ADDRESS PICKUP, FEDEX GROUND AUTOMATED PICKUP, FEDEX OFFICE PRINT ONLINE, FEDEX OFFICE PRINT AND SHIP CENTER, FEDEX SHIP CENTER, FEDEX AUTHORIZED SHIPCENTER, FEDEX SHIPSITE, FEDEX DROP BOX, FEDEX RETAIL RATES, FEDEX ONE RATE, FEDEX INTERNATIONAL AIR WAYBILL, FEDEX EXPANDED SERVICE INTERNATIONAL AIR WAYBILL, FEDEX INTERNATIONAL DOCUMENT PREPARATION, FEDEX ENVELOPE, LEGAL SIZE REUSABLE FEDEX ENVELOPE, FEDEX PAK, FEDEX CLINICAL PAK, FEDEX MEDIUM CLINICAL BOX, FEDEX LARGE CLINICAL BOX, FEDEX UN 3373 PAK, FEDEX SMALL BOX, FEDEX MEDIUM BOX, FEDEX LARGE BOX, FEDEX EXTRA LARGE BOX, FEDEX TUBE, FEDEX TEMP-ASSURE, SENSEAWARE, SURFACE EXPEDITE, FEDEX CLAIMS ONLINE AND FEDEX EXTRA HOURS.

All other marks are the property of their respective owners.

© 2020 FedEx. All rights reserved. Back Cover

Your Shipping Resources

Online Ship a package fedex.com/us/shipping Learn how to pack fedex.com/packaging Schedule a pickup fedex.com/pickup Track package status fedex.com/en-us/tracking Get service information fedex.com/serviceguide Use international shipping tools fedex.com/international Manage your account fedex.com/accountmanagement Get started as a new customer fedex.com/new

On the Phone SAY PRESS “Schedule a pickup” 1 “Track a package” 2 “Find FedEx locations” 3 “Order shipping supplies” 4 “Get rates” 5 “Claims” 61 “Billing and payments” 62 Customer Service 1.800.GoFedEx 1.800.463.3339 “Technical support” 63 “FedEx Office services” 64 “New account setup” 65 “Freight” 66 “Dangerous goods” 81 “Hazardous materials” 81 “Representative” 0

FedEx International Customer Service 1.800.GoFedEx 1.800.463.3339 (say “international services”) FedEx SameDay® Services 1.800.399.5999 FedEx Express Freight Customer Service 1.800.332.0807 FedEx Freight 1.866.393.4585 FedEx Custom Critical 1.800.762.3787 FedEx Trade Networks 1.800.249.2953 FedEx® Charters 1.800.238.0181 FedEx Regulatory Consulting 1.800.851.3336 FedEx Packaging Services 1.800.633.7019 Telecommunications Device for the Deaf 1.800.238.4461 (7 a.m. to 8 p.m. CT, weekdays)

In Person Printed on paper containing 10% post-consumer waste. FedEx Locations fedex.com/locate Your service guide was packaged and fulfilled FedEx Office 1.800.GoFedEx 1.800.463.3339 by team members from and say “FedEx Office services” The Baddour Center. For more information, visit www.baddour.org.

2050468R Rev. September 2020