Hardware Announcement June 22, 1999

IBM IntelliStation E Pro with Pentium III Processor — High-Performance 2D Graphics

Overview The E Pro complements this system bandwidth with superior 2D graphics At a Glance New models of the IntelliStation E technology, standard CD-ROM, and Pro provide even more processing high-performance EIDE or Wide Ultra New models of the IntelliStation E muscle at up to 550 MHz with new SCSI hard drives. Pro offer high levels of dynamic media instructions and performance through advanced enhanced floating point performance Features technology, application  compatibility, and system offered by the Intel Pentium III The IntelliStation E Pro boosts reliability. processor. system manageability and reduces The E Pro offers true workstation the total cost of ownership with these Technology includes: industry-leading features: performance at a desktop system • price. It excels at application 450, 500, and 550 MHz • Integrated 10/100 Ethernet with Pentium III microprocessors performance, including advanced Wake on LAN manageability features, while with 100 MHz processor bus, • Alert on LAN  remaining low in cost. MMX technology, and 512 KB • SMART Reaction of ECC on-board L2 cache • 2 With its desktop design, the Asset ID • • High-performance 2D graphics IntelliStation E Pro is especially well AssetCare • solutions with the Matrox suited for the needs of business and DMI BIOS and hardware Millennium G400 finance. instrumentation • New multidisplay models that Graphics The IntelliStation E Pro continues the tradition of intensive testing and can support two monitors Matrox Millennium G400 provides compatibility of leading workstation simultaneously with the Appian excellent high-performance 2D applications. You can be confident J Pro graphics adapter with graphics for entry and mainstream that the E Pro is a stable, powerful, 16 MB of standard memory workstation applications: usable system that can help • 100 MHz SDRAM memory maximize your productivity. • Mechanical engineering (MCAE) • 1 Accelerated Graphics Port • Mechanical computer-aided MHz only measures microprocessor (AGP) design (MCAD) internal clock speed, not application performance. Many factors affect • Digital content creation (DCC) • Latest Intel 440BX core logic application performance. chip set that enables a 100 MHz • Electronic design automation 2 Asset ID allows your computer to (EDA) be “scanned” by hand-held front side system bus • Software engineering radio-frequency-emitting devices • High-performance 7200 rpm • Geographical information supplied by various independent companies. EIDE or Wide Ultra SCSI hard systems (GIS) drives Over 120 applications are certified Planned Availability Date • 40x-17x CD-ROM drive or tested for the highest level of compatibility. July 30, 1999 • Industry-leading asset and manageability tools, including Added Performance integrated 10/100 Ethernet with Wake on LAN The total system bus bandwidth is increased with the Intel Pentium III microprocessor running at 450, 500, EXTRA! EXTRA! . . . and 550 MHz1, using the 440BX core Subscribe to IBM iSource, your electronic to enable: source for customized IBM information! Go to our Web site at • http://www.ibm.com/isource 100 MHz front side system bus or send an e-mail to • 100 MHz SDRAM memory [email protected] • Accelerated Graphics Port (AGP) with the word SUBSCRIBE in the body.

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 199-161 Description Advanced Industrial Design Four Bays The latest IntelliStation E Pro models, a new line of value-based Windows NT workstations, offer • Two accessible 3.5-inch slim bays (one with diskette unprecedented capability and performance at a desktop drive) system price. • One accessible 5.25-inch bay (CD-ROM) • One internal 3.5-inch slim bay (hard drive) The IntelliStation E Pro provides leadership technology, advanced industrial design, and IBM quality, service, and Five Expansion Card Slots support. It is ideal for financial analyses, MCAD, EDA, digital media, content creation, software engineering, and • One AGP slot for Matrox Millennium G400 geographical information industries. • One full-length ISA slot (unoccupied) • One full-length shared PCI/ISA slot (unoccupied) General Product Attributes • Two half-length PCI slots (two unoccupied, except SCSI models where the SCSI controller occupies one slot) • 450, 500, and 550 MHz Pentium III microprocessors Note: Refer to the Limitations section for slot with 100 MHz bus speed and MMX technology availability and card length restrictions. • 512 KB of on-board L2 cache System Software • Models with 64 MB and 128 MB3 ECC SDRAM memory (single DIMM configurations) All models run Microsoft Windows NT 4.0 Workstation − All standard models have two additional open with Service Release 4 and are shipped with a DIMM slots available. (Some AAP models with ready-to-configure (RTC) CD-ROM that has applications 256 MB of memory have one DIMM slot available.) and device driver support for Windows NT Workstation − Maximum 768 MB PC100 DRAM memory capacity and Windows 95. • 40x maximum4 (40x-17x variable-speed) CD-ROM drive Note: Applications may vary from retail version and may standard not include all functions. Not all applications are available separately; titles subject to change. • Wide Ultra SCSI hard disk controller (model 85x and some AAP configurations) All models are shipped with the following: • 5 9.1 GB 7200 rpm Wide Ultra SCSI hard drives with • Lotus SmartSuite license6 Self-Monitoring, Analysis, and Reporting Technology • Norton AntiVirus for IBM (OEM version) (S.M.A.R.T.) • ViaVoice 98 • 6.8 GB 7200 rpm EIDE S.M.A.R.T. hard drives • Access to IBM HomePage Creator • “Try and Buy” Software Suite from Hummingbird • 13.5 GB 7200 rpm EIDE S.M.A.R.T. hard drives Communications: − Exceed • Matrox Millennium G400 AGP graphics adapter − Exceed 3D • Additional memory, graphic adapter, and hard drive − NFS Maestro Solo configurations available via AAP • Client Services for Netfinity • Intel LANDesk Client Manager • Audio (Crystal 4235): Refer to the Software Requirements section for a full list − Supports 16-bit Sound Blaster Pro applications of software shipped with the IntelliStation E Pro. − One 3.5-mm line-out with active pre-amp mini jack − One 3.5-mm mic-in mini jack and one 3.5-mm line-in 6 Diskette copies and hardcopy publications are charged jack separately. • One 3.5-inch, 1.44 MB diskette drive All models are shipped with Windows NT 4.0 Workstation with Service Pack 4 and include an RTC CD-ROM that has • Two high-speed serial ports and one high-speed applications and device driver support for Windows NT parallel port Workstation, Windows 98, and Windows 95. • Two universal serial bus (USB) ports All models are shipped with the following: • New IBM 104-key keyboard and a three-button mouse • Lotus SmartSuite license • Plug-and-play capability • Norton AntiVirus for IBM (OEM version) • ViaVoice Gold 3 MB equals one million bytes. Mb equals one million bits. • Access to IBM HomePage Creator GB equals one billion bytes. • “Try and Buy” Software Suite from Hummingbird 4 Variable read rate. Actual playback speed will vary and is often less than the maximum possible. Communications: 5 GB equals one billion bytes when referring to hard drive − Exceed capacity; accessible capacity may be less. − Exceed 3D − NFS Maestro Solo Leadership Technology • Client Services for Netfinity • Intel LANDesk Client Manager • High-performance 2D graphics with Matrox Millennium G400 Graphics Accelerator (standard 16 MB video Compatibility, Service, and Support memory) • Accelerated Graphics Port (AGP) slot on system board • Compatible with most industry standard interfaces and • Integrated 10/100 Ethernet with Wake on LAN devices: − PCI/ISA

199-161 -2- − EIDE/SCSI Information regarding non-IBM products and services are − AGP republications under the Information and Readiness − USB Disclosure Act based on information supplied by other • ′ companies about the products and services they offer. Manufactured to meet IBM s high quality standards IBM has not independently verified the contents of these • Service and support: republications and takes no responsibility for the accuracy of completeness of information contained in − Three-year parts such republications. − One-year IBM On-Site Repair This computer system maintains the date and time using Certified for Success an internal battery backed-up hardware clock. Consistent with PC industry standards, the hardware clock relies on timer functions in POST/BIOS to update the first two digits Applications in the workstation segment are more of the year, called the century indicator (from “19” to complex and require more support than traditional “20”). Operating systems use the hardware clock to set business productivity applications. Customers using their own date and time services each time the system is these applications require a close relationship with booted. After bootup, some operating systems deactivate independent software vendors (ISVs) and verification of some timer functions in BIOS and rely on their own date compatibility or certification from those vendors. and time functions during use. Customers demand assurances of compatibility testing for the hardware and operating systems and certification of The POST/BIOS will ensure that the hardware clock the applications. century indicator is correctly updated to “20” the first time the system is booted up after the year 2000 occurs. In response to this requirement, IBM provides hardware If the system unit is powered “on” during the year 2000 and technical support to ISVs in each of the specified transition, the characteristics of the operating system will application segments to establish the highest level of determine whether the hardware clock century indicator compatibility, quality, and application performance. IBM is immediately updated during use. If the operating tests for hardware compatibility with various operating system does not immediately update the hardware clock systems. Additionally, IBM continues to work with century indicator, the user may accomplish this by selected ISVs to obtain their certification. rebooting the system. A delay in updating the hardware For the latest information on ISV compatibility testing and clock century indicator should not affect application certifications, visit the IBM Web site at URL: programs if, consistent with good programming practice, they obtain date and time information from a http://www.us.pc.ibm.com/intellistation/ Year-2000-ready operating system, or use the BIOS GET prodinfo/apps.html DATE function call (1A) and do not directly access the hardware clock. Advanced Manageability Refer to IBM′s Statement of Limited Warranty for terms governing IBM′s support obligations. For a copy of IBM′s The IntelliStation E Pro supports the following Statement of Limited Warranty, customers can contact manageability applications and tools: their authorized IBM Business Partner or IBM customer • Remote program load (RPL) and dynamic host representative. configuration protocol (DHCP), flash-over LAN, and In the United States, customers can also call CMOS-over-LAN 800-722-2227. • Wake on LAN for remote management This is a Year 2000 Readiness Disclosure. • Desktop Management Interface (DMI) BIOS V2.0 and DMI software For additional information about Year-2000-related topics, visit the IBM Personal Systems Group (PSG) Web page • LANClient Control Manager software at: • IBM Universal Management Agent http://www.ibm.com/pc/year2000

Year 2000 The service end date for this Year-2000-ready product is July 30, 2005. This product is Year 2000 ready. When used in accordance with its associated documentation, it is Product Positioning capable of correctly processing, providing, and/or receiving date data within and between the twentieth and The new IntelliStation E Pro offers a suite of professional twenty-first centuries, provided that all products (for workstation solutions to help achieve higher levels of example, hardware, software, and firmware) used with the productivity and creativity. E Pro models provide an product properly exchange accurate date data with it. optimal migration path if you are moving from  This statement of Year-2000-ready status applies only to UNIX -based applications to Windows NT workstation the IBM hardware content and does not apply to any applications. software (system software or application software) The IntelliStation E Pro is optimized for workstation content that may be preinstalled or otherwise provided applications, including: by IBM with the purchase of the IBM hardware product. For non-IBM products, whether or not obtained from IBM, • Financial analysis consult directly with the third-party product developer for • MCAD information about how its products will handle the Year • EDA 2000 transition. In some cases, IBM may pass along • Digital media content creation information that third parties have provided about the • Software engineering status of their products. • Geographical information systems

-3- 199-161 For high-performance AGP 2D graphics, these models include the Matrox Millennium G400 AGP graphics adapter with 16 MB video memory. The price/performance advantages and manageability of IntelliStation E Pro encourage more and more customers to migrate from UNIX to Windows NT workstation. Because some UNIX applications have not yet been ported to Windows NT workstation, IntelliStations can be enabled to run UNIX applications through a suite of Hummingbird software solutions, such as Exceed 5.1.3 or NFS Maestro Solo 5.1.3. A Hummingbird “try and buy” software suite is shipped with each system to access UNIX-based applications (X clients) and NFS-based resources from within the familiar Windows NT Workstation operating environment. Hummingbird Communications Ltd. offers a special price on their applications to purchasers of an IntelliStation E Pro (refer to the README file on the “try and buy” CD for details). The manageability features of the IntelliStation family benefit all users, not just those with hundreds of machines on their networks. Using Wake on LAN, LANClient Control Manager, Client Services for Netfinity, or Intel LANDesk Client Manager, most administration and management of a network can be accomplished from a remote administration location. This reduces the number of on-site calls needed to administer a network. From its sleek and elegant exterior design to its uncluttered interior, the Intellstation E Pro is thoughtfully designed for easy upgrades and power. All models have two memory DIMM slots and four adapter slots available for customer upgrade (except SCSI models, which have three slots available).

Trademarks

IntelliStation, Wake on LAN, Alert on LAN, SMART Reaction, Asset ID, ViaVoice, Hummingbird, and LANClient Control Manager are trademarks of International Business Machines Corporation in the United States or other countries or both. Netfinity is a registered trademark of International Business Machines Corporation in the United States or other countries or both. Pentium, MMX, and LANDesk are trademarks of Intel Corporation. Microsoft and Windows are trademarks of Microsoft Corporation. Windows NT is a registered trademark of Microsoft Corporation. UNIX is a registered trademark in the United States and other countries exclusively through X/Open Company Limited. Lotus SmartSuite is a registered trademark of Lotus Development Corporation. Other company, product, and service names may be trademarks or service marks of others.

199-161 -4- IBM US Announcement Supplemental Information

June 22, 1999

Authorized Assembler Program (AAP) Information The following publications are available. To order, contact your IBM representative. Several IntelliStation E Pro models are approved for AAP assembly. Combining Options by IBM building blocks Part Order with open bay models and selected operating systems Title Number Number pub packs greatly increases the number of IBM-approved E Pro system configurations that Business Partners can IntelliStation User Guide 01K4634 S01K-4634 provide to satisfy customer requirements. Hardware Maintenance Manual 37L5312 S83G-7789 IBM IntelliStation Diagnostic 37L5313 S37L-5313 The new, approved nonstandard configurations that can be created by using combinations of the Intellistation The Publication Notification System (PNS) is available. E Pro models and the OBI options can be ordered by other resellers from the Business Partners who are Technical Information authorized assemblers.

The IBM Business Partner — PC AAP is a fulfillment Hardware Information initiative that supports IBM Business Partner requirements to provide high-quality, customized Monitors: IBM monitors supported by the IntelliStation solutions. The program offers the qualified Business E Pro will be reflected in the compatibility report made Partner the potential for greater inventory flexibility by available to marketing and support channels when testing performing final product assembly and testing of selected is complete. IBM PCs to specific customer orders closer to the time of distribution and end-user installation. The assembly and The G94, P72, P92, and P202 monitors support the IBM testing procedures prescribed by IBM for use by the Business Audio Kit (02K0241), which provides businesses authorized assemblers conform to quality standards that with an audio speaker for training and educating customers expect from IBM products. employees at their workstations. The business audio (non-stereo) speaker, which includes the most frequently used audio controls, can be placed on the desktop or, with Education Support the included accessory bar, and can be attached to certain IBM monitors. This puts the speaker and controls No self-study or classroom courses are available on the desktop where they are easily accessible to the specifically for the IntelliStation E Pro. Call IBM Education system user. Jacks are included for attaching up to two and Training at 800-IBM-TEACH (426-8322) for education stereo headphones and one mono microphone. The audio catalogs, schedules, and enrollments. through the headphones is in stereo. The speaker provides a monophonic signal that is muted when a Publications headphone is being used. A volume control is included to control the level of the speaker and headphones. This low-cost, easy-to-install mono speaker uses the system′s The following publications are shipped with the audio I/O jacks and requires no batteries or AC adapter. IntelliStation E Pro. 2D Graphics Part Title Number Matrox Millennium G400 AGP Video Adapter: Models with high-performance 2D requirements include IntelliStation User Guide 01K4634 the Matrox Millennium G400 graphics accelerator. This Installing Options On RTC CD adapter features 16 MB of video memory standard. About Your Software 37L2079 The following publications are shipped with models that Technical Capabilities have Windows NT preinstalled. • Completely integrated video subsystem on a chip including 2D, 3D, and a video port Part Title Number • 66 MHz accelerated graphics port (AGP) 2X system bus interface with sideband address support Windows NT Workstation Package 37L2073 Installation Guide • Command list busmastering support for super-fast 2D Update Information performance Registration Card • 128-bit, 166 MHz SGRAM interface with block write and Limited Warranty write-per-bit support Certificate of Authenticity Windows NT EULA • 256-bit DualBus internal data bus on the video chip

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 199-161 • 3D engine that is Direct3D optimized with the following │1856 x 1392 │2,583,552 │8, 16, 24 │ 8, 16, 24, 32│60─75 │ │1920 x 1440 │2,764,800 │8, 16, 24 │ 8, 16, 24, 32│60─75 │ hardware features: │2048 x 1536 │3,145,728 │8, 16 │ 8, 16, 24, 32│60─66 │ − ├─────────────┴───────────┴─────────────┴──────────────┴───────┤ 3D floating point setup engine ││ − True alpha blending │* Even though the Matrox Millennium G400 adapter is not │ − Specular highlighting │ shipped with 8 MB of video memory, the 8 MB column is shown │ − Vertex and table fogging │ to indicate what color depths are gained by having 16 MB of │ − Double and triple buffer for smooth animations │ video memory instead of 8 MB. │ ││ − Optional 16- or 32-bit Z buffer for accurate depth │** HDTV ── High Definition TV │ rendering └──────────────────────────────────────────────────────────────┘ − Gouraud lighting for accurate lighting − Full scene antialiasing − Texturing: dual texture processing, per-pixel Software Information: The new IntelliStation E Pro trilinear filtered, perspective corrected, video models were tested for compatibility with Windows NT 4.0 textures, compression (CLUT4, CLUT8), on-chip Workstation. A documented compatibility report will be texture cache made available to marketing and support channels when − Color dither for crisp colors with a small amount of testing is complete. memory − Zooming All models ship with a ready-to-configure (RTC) CD-ROM that has applications and device-driver support for • Video processor that includes the following hardware Windows NT Workstation and Windows 95. features: Note: Although these systems are compatibility tested − Vibrant color quality (VCQ) rendering using 32 bpp with the above operating systems, additional video driver color accuracy support may be required from the operating system − Color space conversion (YUV to RGBxx) vendor. − Hardware scaling with X and Y interpolation for high-quality video playback Software1: The following software is preinstalled in all the − Chroma keying Windows NT 4.0 (Workstation) systems. − Graphics overlay support for fast performance − Support for MPEG-1, video in/out, and TV tuner • Windows NT 4.0 (Workstation) hardware upgrades • Windows Internet Explorer 4.0 install • IBM Welcome Center • 300 MHz, 64-bit external RAMDAC, which supports up − IBM Product Registration to 75 Hz refresh rate at 1920 x 1440 − IBM Utilities for Windows 95/Windows NT 4.0 • Fastest 2D performance in the industry (WinBench99) (Workstation) − Install Online Books for Windows 95/Windows NT 4.0 • FLASHable video BIOS that can be upgraded by (Workstation) diskette − Online books • PC 98, AGP 2.0, VESA VBE V2.0, DDC2B-compliant − Installing Additional Software Overview help files − Device drivers: • Advanced power management support (DPMS) -- Crystal Audio drivers -- 10/100 Intel Ethernet drivers • Complete plug-and-play support -- Matrox Millennium G400 • Multihead configurations are supported when any of -- Adaptec 7800 Family Manager Set the following Matrox Video adapters are installed in -- Bus Mastering IDE/SMART the system along with the Matrox Millennium G400 The following software is ready to install in all AGP video adapter: Windows NT 4.0 (Workstation) systems. − Matrox Millennium G200 SD PCI video adapter • − Matrox Productiva G100 Mutli-Monitor adapter ConfigSafe for Windows NT 4.0 • Norton AntiVirus for IBM (OEM Version) • The following multimedia upgrades are available at • IBM Manageability Tools: retail stores or from Matrox: − DMI Service Provider − DMI BIOS Instrumentation − — Video Output Matrox Maven − IBM PC System Monitor Instrumentation − — Video Input + Tuner Matrox Rainbow Runner G − IBM AssetCare Serial Number Information Series − DVD hardware assist card — Matrox DVD Video 1 Applications may vary from retail version and may not include all functions. Not all applications available Display modes separately; titles are subject to change. ┌─────────────┬───────────┬─────────────┬──────────────┬───────┐ Note: The most current IntelliStation application and │Resolution │Total Pixel│Color Depths │Color Depths │Refresh│ device driver version numbers are available from the │ │Coverage │with 8 MB │with 16 MB │Rates │ IntelliStation Web page at: │ │(Dots) │bpp* │bpp* │(Hz) │ ├─────────────┼───────────┼─────────────┼──────────────┼───────┤ │ 640 x 480 │ 307,200 │8, 16, 24, 32│ 8, 16, 24, 32│60─120 │ http://www.pc.ibm.com/support?page=IBM+ │ 800 x 600 │ 480,000 │8, 16, 24, 32│ 8, 16, 24, 32│60─120 │ IntelliStation │1024 x 768 │ 786,432 │8, 16, 24, 32│ 8, 16, 24, 32│60─120 │ │1152 x 864 │ 995,328 │8, 16, 24, 32│ 8, 16, 24, 32│60─110 │ Search through: │1280 x 1024 │1,310,720 │8, 16, 24, 32│ 8, 16, 24, 32│60─100 │ │1600 x 1024 │1,638,400 │8, 16, 24, 32│ 8, 16, 24, 32│60─100 │ • Family (E Pro) │1600 x 1200 │1,920,000 │8, 16, 24, 32│ 8, 16, 24, 32│60─85 │ • Machine Type (6893) │1920 x 1034**│1,985,280 │8, 16, 24, 32│ 8, 16, 24, 32│60I │ • │1600 x 1280 │2,048,000 │8, 16, 24, 32│ 8, 16, 24, 32│60─85 │ Online Publications │1920 x 1080 │2,073,600 │8, 16, 24, 32│ 8, 16, 24, 32│60─75 │ │1920 x 1200 │2,304,000 │8, 16, 24 │ 8, 16, 24, 32│60─80 │ │1792 x 1344 │2,408,448 │8, 16, 24 │ 8, 16, 24, 32│60─85 │ │1800 x 1440 │2,592,000 │8, 16, 24 │ 8, 16, 24, 32│60─80 │

199-161 -2- Software Shipped with the Systems: The following Flash ROM supports Compatibility BIOS (CBIOS) and software is shipped with all Windows NT 4.0 (Workstation) POST. systems. ConfigSafe (Imagine LAN Inc.): This comprehensive • Microsoft Windows NT 4.0 (Workstation) configuration tracking and recovery tool tracks changes • Adaptec 7800 Family Manager Set that are made by the user or by applications to the • Adaptec SCSI Full Utilities system registry and configuration files, file versions • Artisoft CoSession Remote 32 for (including DLLs, EXEs, and device drivers), computer Windows 95/Windows NT 4.0 hardware, and network connections. It generates reports • Bus Mastering IDE/SMART for Windows NT 4.0 that show specific changes in configuration files during a • ConfigSafe for Windows NT 4.0 given time period, takes periodic snapshots of your • Crystal Audio drivers configuration files automatically, and restores the • Matrox Millennium G400 computer to a previously working configuration. • Norton AntiVirus for IBM (OEM Version) • IBM Manageability Tools: ConfigSafe can be a valuable troubleshooting tool, − DMI Service Provider especially if problems develop after you install a new − DMI BIOS Instrumentation application or adapter. Before you make any changes to − IBM PC System Monitor Instrumentation your system configuration, use ConfigSafe to take a − IBM AssetCare Serial Number Information snapshot of your current working configuration. Then you • IBM Global Network Dialer for can easily return to that configuration if your computer Windows 95/Windows NT 4.0 becomes disabled by changes in the configuration files. • Client Services for Netfinity — (IBM Netfinity) • IBM Product Registration If you are unable to solve a problem and you need • IBM Utilities for Windows NT 4.0 (Workstation) assistance from IBM technical support, use ConfigSafe to • Install Online Books for Windows NT 4.0 (Workstation) generate a report about recent changes in your • Intel Ethernet Driver configuration before you call the IBM Support Line. The • Online books IBM technical support representative can use the • Tivoli Lightweight Client Framework information in this report to help you quickly solve the • PC-Doctor for Windows NT problem and return your computer to working condition. • Lotus SmartSuite 97 License2 • Intel LANDesk Client Manager (CD-ROM) Artisoft CoSession: Artisoft CoSession is a • ViaVoice 98 communication tool that enables an IBM technician or • Hummingbird “Try and Buy” Software Suite in-house administrator to diagnose and fix computer (CD-ROM) problems from a remote location. The connection can be made through an optional modem or a LAN connection. 2 Diskette copies and hardcopy publications are available for an additional charge. Client Services for Netfinity: Netfinity Services enables you to view detailed information about your IntelliStation Application Descriptions hardware and software, browse DMI information, set up alerts to monitor a variety of system resources, and Advanced Power Management: IntelliStation E Pro manage your access security. If your computer is supports the Advanced Power Management Specification, connected to a network that has Netfinity Manager Version 1.2. installed, Netfinity Manager can gather information for asset management and monitor the operation of your Advanced Power Management provides a cooperative computer. environment in which applications, operating systems, and device drivers work together to reduce power This application also monitors hard disk drives to detect consumption. potential failure conditions. To work with this application, a drive must be enabled to support the S.M.A.R.T. feature. All models have the advanced power management feature called standby. This power management feature IBM Universal Management Agent: Reduce the total cost places the system in standby mode after a user-defined of ownership (TCO) or enterprise client/server time interval has elapsed with no activity. The system installations by deploying this seamless systems resumes operation when the keyboard or mouse is used. management tool to control and manage selected networked IBM PC 300 , IntelliStation, and ThinkPad The scheduler feature starts events when the system is systems. Reductions to TCO are achieved through: off or in the standby mode. Some events are resume or program initiation. • Reduced down time • Increased productivity of IS personnel and end users The Wake on LAN feature allows a remote network • Reduced service and support costs administrator or server to communicate with the system even when it is powered off. Recognizing the need to provide a comprehensive systems management tool to help enterprise IS personnel The Wake Up on Ring feature allows your computer to manage and control heterogeneous networked PCs, IBM receive voice messages and faxes (with optional fax has teamed with Intel to produce a standards-based modem supporting Wake Up on Ring) even while it is technology to address these complex, diverse powered off. environments. The initiative, Universal Management, consists of three elements: BIOS: IntelliStation E Pro uses IBM BIOS, which supports the following features: • Universal Management Agent — integrates with major systems management applications • PCI BIOS Specification Version 2.1 • Plug and Play BIOS Specification Version 1.0A • Netfinity Manager — a management console to collect • DMI BIOS Specification Version 2.0 information and manage PC-based desktops, servers, and laptops via the Universal Management Agent information

-3- 199-161 • Universal Management Plug-ins — extensions to the registers its configuration information in a management industry standard foundation to provide ongoing information format (MIF) file that follows an industry system management support for new technologies standard format. The IntelliStation is DMI Specification 2.0-compliant. Support documentation is built into the The Universal Management Agent is a common client help system. management agent based on Intel LANDesk Client Manager, Tivoli Management Agent, and Netfinity • DMI BIOS Instrumentation Manager Services technology. It is designed to integrate seamlessly into LANDesk desktop and administrator Retrieves information from the system BIOS, such as environments, and through extensions, this same memory configuration, BIOS version and date, and seamless integration is enabled for other systems microprocessor and cache information. management environments, such as: • PC System Monitor Instrumentation • Tivoli Framework Monitors system-board temperatures,system voltages, •  Tivoli NetView and fan speed, and detects removal of the computer • Microsoft SMS • cover. Data is reported to the DMI service layer. IBM Netfinity Manager System management software, such as Netfinity The Universal Management Agent supports Universal Services or LANDesk Client Manager, can then send Management plug-ins that enable systems management an alert to the user or the system administrator if a support for future technologies. This first release is problem occurs. supported in Windows NT 4.0 and Windows 95 • AssetCare Serial Number Information environments. Retrieves the serial numbers of system components. Device Drivers: Device drivers for factory-installed features, such as audio, graphics and SCSI, are also LANClient Control Manager (LCCM): Leverages the provided on the RTC CD-ROM for Windows NT manageability features integrated into new IBM PCs. Workstation and Windows 95. LCCM helps reduce the support tasks performed by PC support personnel from initial setup and throughout the Diskette Factory: Creates copies of diskettes for some life of the PC. Configuring the PC for an end user is easily of the device drivers contained on the RTC CD-ROM. done over the network by dragging and dropping the selected PC identifier onto a predefined operating profile. Hummingbird ″Try and Buy″ Software Suite: Contains the Once configured, the IBM PC is an operational system that following software shipped with each IntelliStation E Pro. boots locally to support an end user, and yet the LCCM administrator can regain control of the system to perform • Exceed 6.0.1 various tasks as needed. The Exceed X server transforms your IntelliStation E Lotus SmartSuite 97 License Pro into a fully functional X Window terminal. You can access UNIX -based applications (X clients) from • Lotus 1-2-3 within the familiar Windows 95 or Windows NT • Lotus Approach workstation environments. It also provides a full set • Lotus Word Pro of TCP/IP client applications, such as telnet, TN3270, • Lotus Freelance Graphics TN5250, ftp, smtp e-mail, network news reader, and • Lotus Organizer ping. • Lotus ScreenCam • Exceed 3-D 6.0.1 LANDesk Client Manager 3.0 for Windows NT: Self-help Adds support to the Exceed X server for OpenGL 3-D tools, including a PC health meter, local alerting of graphics. potential problems, and hardware and software inventories. It automatically polls memory and hardware • NFS Maestro Solo 5.1.4 to detect potential failure conditions, and takes periodic snapshots of critical configuration files for change Transforms your IntelliStation E Pro into a fully management and restoration. functional NFS client. You can access NFS-based resources from within the familiar Microsoft This application also monitors hard disk drives to detect Windows 95 or Windows NT Workstation potential failure conditions. To work with this application, environments. a drive must be enabled to support the S.M.A.R.T. feature. Hummingbird Communications, Ltd., is offering a special price on their applications to purchasers of an Microsoft Internet Explorer 4.0: This Web browser IntelliStation E Pro. Refer to the README file on the “Try includes e-mail and news reader clients. and Buy” CD-ROM for details. Plug-and-Play Support: Plug-and-Play specifications Norton AntiVirus for IBM: This comprehensive antivirus make it easier for users to install, upgrade, and make product can detect and remove viruses from your changes to their PCs. Systems that use Plug-and-Play computer. adapter cards are self-configuring. IBM Manageability Tools Setup: Includes the Desktop Tivoli Lightweight Client Framework: Tivoli Management Management Interface (DMI) Service Provider, DMI BIOS Environment (TME) applications discover and distribute Instrumentation, PC System Monitor Instrumentation, and software and retrieve a software inventory. the IBM AssetCare serial number information program. DMI Service Provider: Developed by IBM and the Intel PC-Doctor Diagnostics (Watergate Software, Inc.): These Corporation, this tool can help administrators manage diagnostic tools for isolating problems also provide and control hardware and software products on desktop information about your computer operating system computers and servers. Each DMI-compliant component

199-161 -4- environment and installed features. Support • System off: 10° to -43°C (50° to 110°F) at 0 to 2,134 documentation is built into the help system. m (0 to 7,000 ft)

The diagnostics provided with the system have a Advanced Power Management: Power consumption cosession feature that runs diagnostics remotely over a depends on many variables, including system memory, phone line when a modem is attached to the system. graphics memory, and number and type of hard drives and adapter cards installed. The IntelliStation E Pro has ViaVoice 98: This productivity enhancement tool lets you processor power management and full support for the dictate text and commands directly into today′s most Advanced Configuration and Power Interface (APCI) popular applications. It provides the ability to voice-surf specification. the World Wide Web. Noise Level Specifications: Declared Acoustical Noise You have voice control of the desktop and text can be Emissions (idle mode): LWAd = 4.5 Bels read back to you. A system can be customized to identify frequently used sentences and paragraphs with a single Note: The noise emission level stated is the declared word. (upper limit) A-weighted sound power level, in Bels, for a random sample of machines, typically configured and Specified Operating Environment operating in idle mode (powered on, but no DASD read/write or other I/O activity). All measurements have Hard Drive Specifications been made in accordance with ANSI S12.10 and reported in conformance with ISO 9296. 13.5 GB 9.1 GB 6.8 GB EIDE Wide Ultra EIDE Equipment Approvals SCSI • FCC — Certified to comply with Part 15 FCC Rules, Formatted capacity 13.5 GB 9.1 GB 6.8 GB Class A limits when network interface controller (NIC) Average read seek time 9.0 ms 7.0 ms 9.0 ms is in use • — — Average latency 4.17 ms 4.17 ms 4.17 ms UL UL 1950 Third Edition (U.S. legal OSHA) • — — Interface EIDE Wide Ultra EIDE NOM (Mexico Legal Requirement) • CSA — C22.2 No. 950 (Canada — Legal Requirement) SCSI • S.M.A.R.T. Enabled Enabled Enabled IEC 950 Second Edition with 1, 2, and 3 amendments • — — rpm 7200 7200 7200 CUL C22. No. 950 M93 • ICES-003 — Canada • — CD-ROM Specifications NMB-003 du Canada

40x maximum 17x minimum (variable-speed) CD-ROM ISO Compliance: All IntelliStation E Pro models are ISO 9241-3-capable when used with an ISO-capable monitor Formatted capacity 650 MB and appropriate software with ISO-compliant fonts. Average access time 90 ms A supplier′s declaration is available for these systems. Media transfer rate 33.3 MB/s (Ultra DMA mode 2), This document contains detailed test results of product 16.7 MB/s platforms against recognized national and international (Multiword DMA mode 2 standards/guidelines on ergonomics, emissions, and or PIO mode 4) acoustics. A significant part of this document addresses (burst rate) the ISO 9241 and ANSI/HFS 100 ergonomics standards. Technology Full CAV This declaration demonstrates IBM′s commitment to (Constant Angular Velocity) product excellence and is available through local IBM Interface EIDE offices. Buffer 128 KB Operating Environment Mechanical Specifications (Dimensions/Weights) • Temperature: 10° to 32°C (50° to 90°F) • Width: 450 mm (17.72 in) • Depth: 450 mm (17.72 in) • Relative humidity: 8% to 80% • Height: 128 mm (5.02 in) • • Weight: Heat output: − 10.0 kg (22.0 lb) (minimum shipping configuration) − Minimum: 245 Btu/hr / 70 W − 11.4 kg (25.0 lb) (maximum configuration as − Maximum: 704 Btu/hr / 207 W shipped) • Electrical power: Electrical Power Specifications − 90 to 137 V AC, .25 kVA maximum • 145 W supply continuous with a variable-speed fan − 180 to 265 V AC, .25 kVA maximum • 110 V AC or 220 V AC operation controlled by an • Capacity of exhaust: .42 cubic meter/minimum 15 CFM accessible manual switch in rear of unit • Built-in overload and surge protection: • Noise level: 4.9 Bels − 100-127 (nominal) V AC; 50-60 Hz; 5.0 A (maximum) • − 200-240 (nominal) V AC; 50-60 Hz; 3.0 A (maximum) Leakage current: • Input kilovolt-amperes (kVA) (approximately): − 750 uA @ 220 V − Minimum configuration: 0.08 kVA − 450 uA @ 120 V − Maximum configuration: 0.28 kVA • Inrush current: 105 A (maximum) Ambient Air Temperature Specifications Hardware Requirements • System on: 10° to 32°C (50° to 90°F) at 0 to 2,134 m (0 to 7,000 ft)

-5- 199-161 IBM monitors supported by the IntelliStation E Pro will be • Maximum internal hard disk capacities assume the reflected in the compatibility report to be made available replacement of any standard hard drives and the to marketing and support channels when testing is population of all hard disk bays with the largest complete. currently supported drives available from IBM. • Software Requirements: The new IntelliStation E Pro The maximum internal SCSI hard drive capacity is models were tested for compatibility with the following 18.2 GB, two 9.1 GB 7200 rpm Ultra Wide SCSI hard operating systems. A documented compatibility report drives. will be made available to marketing and support channels • The maximum EIDE hard drive capacity is 40.8 GB, two when testing is complete. 20.4 GB EIDE hard drives. • Windows NT 4.0 Workstation • Achieving 20.4 GB capacity on the IDE hard drive • Windows 98 depends on the device driver installed in your • Windows 95 computer. You can view the hard-disk capacity information by using the Windows NT Disk These new IntelliStation E Pro models are shipped with Administrator program. Windows NT 4.0 Workstation preinstalled. The IntelliStation model 6893 is shipped with the Intel Systems Compatibility Report: The IntelliStation E Pro PIIX NT busmaster device driver version 2.03, which has been tested for compatibility with numerous supports Ultra DMA hard disks larger then 8.4 GB. operating systems. A documented compatibility report will be made available to marketing and support channels The Windows NT 4.0 ATAPI 1.2 device driver supports when testing is completed. the 9.1 GB hard disk drive capacity, but does not support Ultra DMA. With the ATAPI 1.2 device driver To access IntelliStation compatibility reports, visit the installed, the hard-disk capacity is displayed as World Wide Web at URL: 8691 MB when you use the Windows NT Disk Administrator program to view hard-disk information. http://www.pc.ibm.com/intellistation/support Use the following formula to convert the Windows NT For software not included in the compatibility test report, disk capacity format to a decimal representation of contact the manufacturer or place of purchase to validate capacity size. This number represents the drive compatibility. capacity, not the usable size. Limitations (1 MB is 1048576) 1048576 x 8691 = 93174016, or 9.1 GB • A universal mounting kit is required when installing a second hard drive. If a 7200 rpm hard drive is being • A maximum of two diskette drives are supported. installed with this kit, it will result in some additional ┌────────────────────────┐ noise. For a better acoustic solution a soft mount Slot │ AGP Adapter │ installing kit is available from AirSpeed (01K5873). 5 └────────────────────────┘ Matrox Millennium G400 • When a tape drive is installed in this product, an ┌────────────────────────┐ installation kit and a bezel is required (01K5873) Slot │ One─half PCI Adapter │ Open slot available from AirSpeed. 4 └────────────────────────┘ ┌────────────────────────┐ Adaptec SCSI Adapter in • When installing the E Pro in a vertical orientation, an Slot │ One─half PCI Adapter │ Models 85x, and some 3 └────────────────────────┘ AAP models IBM floor stand is required and is available from ┌────────────────────────┐ AirSpeed (02K2734). Shared │ Full PCI Adapter │ Open slot Slot 2 └────────────────────────┘ Contact: ┌──────────────────────────────────────┐ │ Full ISA Adapter │ Open slot AirSpeed Inc. └──────────────────────────────────────┘ Telephone: 919-304-5000 ┌──────────────────────────────────────┐ e-mail: [email protected] Slot │ Full ISA Adapter │ Open └──────────────────────────────────────┘

• The IBM PCMCIA Adapter for PCI (81G4233) is not supported. Planning Information • With 32-bit addressing, the maximum memory address space on the IntelliStation E Pro models is 768 MB. Customer Responsibilities: The IntelliStation E Pro is The Pentium II microprocessor limits cacheable designated as customer setup (CSU). CSU allowance is memory to 1 GB. Of the 1 GB of maximum cacheable one day. system memory, the system requires 348 KB for its use. Cable Orders: Except for system power, keyboard, and mouse connections, there are no cabling requirements. • IDE models are not shipped with a SCSI cable to All cables are provided with the system unit, and the support internal SCSI devices. instructions are provided as part of initial setup. • Installing internal SCSI devices in an EIDE model IDE models are not shipped with a SCSI cable to support requires an industry standard cable. internal SCSI devices. To install internal SCSI devices in an IDE model, an industry standard cable is required. • The IntelliStation E Pro does not support EDO memory. • Only 168-pin, 100 MHz, 3.3 V industry standard PC100 Installability: The IntelliStation is designed to function in memory DIMMs are supported. a horizontal and a vertical position. Proper installation in the vertical orientation requires the optional IBM Floor • A maximum of two internally mounted Ultra SCSI hard Stand (02K2734) to assist in the prevention of the drives is supported. minitower tipping over.

199-161 -6- Following the setup instructions, you attach and install the of a LAN connection and tracking intrusion regardless keyboard and peripherals. Power is then turned on and of whether the system is fully powered on. Alert on setup is run after the system successfully completes its LAN also notifies you when environmental conditions, initial power-on self-tests (POST). such as the temperature, are abnormal. The Alert on LAN offering is made possible by the IBM and Intel The setup utility resides in ROM. In some instances, you Advanced Manageability Alliance (AMA). are prompted to run this utility, or you can press the F1 key during memory POST. • Asset ID The IntelliStation E Pro has a universal power supply that A comprehensive solution for the deployment, operates with either 115 V AC or 230 V AC. The power inventory, and security challenges companies face supply has a manual switch that controls the correct today, Asset ID combines radio frequency (RF) operating voltage. All power supplies have built-in technology embedded into the IntelliStation E Pro overload protection and surge protection. along with applications and hardware devices provided by the Asset ID inventory management and access Packaging: One box control partner. • System unit carton With Asset ID your IntelliStation is “scanned” by various radio frequency emitting devices supplied by − System unit (6893) independent companies. Asset ID is intended for use − Hardware assembly package only with radio frequency equipment that meets − Power cord (U.S. and Canada — 110 V AC) ANSI/IEEE C95.1 1991 (RF) radiation limits. − Keyboard, mouse − Hardware publications These solutions can be deployed with IBM PCs while − Software publications package they are still in their shipping container, allowing a • detailed physical inventory to be taken when the Keyboard carton system is powered off, and allowing PC movement is ′ Basic keyboard (02K0862) tracked using the company s security system. Asset ID enablement is standard on IntelliStation E Pro Security, Auditability, and Control systems. An enhanced EEPROM within the system can be accessed via DMI-compliant systems management Improved Asset Protection: Part of the IBM commitment software through the network or an external RF link to ensuring that customers can concentrate on their such as hand-held RF read/write units. Both the business, AssetCare is a comprehensive offering of network and RF access points provide full read/write system security and data protection capabilities that capability to the enhanced EEPROM. This enhanced helps IBM customers protect their technology and EEPROM contains detailed information about your information assets. AssetCare does not describe a single system configuration and provides the space for technology or feature, but rather an entire set of offerings storing additional information that can be tailored for and a commitment to continued IBM innovation and each system. Examples of customer data include standards leadership in system and data security. end-user name, office location, lease data, and required software image. The AssetCare initiative has two focus areas: better system security and better data protection. The − EEPROM IntelliStation E Pro is equipped with a range of features that address both of these focus areas. Containing asset information, the EEPROM provides easy access to information regarding the System security includes theft deterrence, detection of configuration of the system. system tampering, and asset recovery. The IntelliStation − Asset control and monitoring E Pro has the following security attributes: The manageability chip and DMI-compliance help • Serialization and Registration to ensure that network administrators are notified IntelliStation E Pro systems and high-value when an IntelliStation E Pro is opened without components can be registered with a third-party authorization. The administrator can then take security company (Retainagroup Ltd.) that maintains appropriate action to prevent system tampering or a database of serialized components and their theft. registered owners for a fee. Asset registration helps Data protection ensures data integrity and prevents its to deter theft and increases the probability that stolen loss. The IntelliStation E Pro has the following data components will be returned. To register, visit the protection attributes: Retainagroup home page at URL: •  http://www.retainagroup.com SMART Reaction • Alert on LAN SMART Reaction can help save time and money by allowing remote and unattended system backups and Enhances your ability to monitor PCs locally or data restoration. remotely. Alert on LAN immediately notifies you of • system events such as chassis intrusion, client S.M.A.R.T. analysis disconnect from the network, or system startup errors S.M.A.R.T. hard drives are used in all models. This regardless of the power state of the system. technology can warn both the user and network Alert on LAN provides both systems management and administrator when a hard drive failure may be asset protection. Systems management notifies you imminent, by measuring parameters such as rotation of configuration changes during power-on self-test speed and head wear. In the case of predictable (POST), notification of system errors during POST, and failures, costly data loss can be avoided by backing up notification of operating system hangs or errors. Asset data and replacing the hard disk drive. protection tracks the system presence via monitoring

-7- 199-161 • Environmental control and monitoring The customer is responsible for evaluation, selection, and implementation of security features, administrative The manageability chip constantly monitors system procedures, and appropriate controls in application voltage and processor temperature and alerts the systems and communications facilities. network administrator when a potential system failure may occur. This allows a preventative system backup to be performed. Terms and Conditions • Virus protection This product is available for purchase under the terms of Each IntelliStation E Pro is shipped with Norton the IBM Customer Agreement (ICA). AntiVirus for IBM. Additionally, using LANClient IBM hardware products are manufactured from new parts, Control Manager, Wake on LAN , and the new LAN or new and used parts. In some cases, the hardware boot sequence, network administrators can efficiently product may have been previously installed. schedule and perform scanning and file maintenance functions on all systems from one central location Regardless, IBM warranty terms apply. during nonproductive times. • ConfigSafe IBM Credit Corporation Financing: Yes Tracks changes to critical system files, directories, and Copies of the IBM Statement of Limited Warranty can be network settings and allows a system to be reset to a obtained by contacting your reseller or calling IBM. In the previously working configuration. If a failure occurs United States, call IBM at 800-772-2227. In Canada, call due to file or driver corruption, ConfigSafe assists IBM at 800-565-3344. system and file restoration, saving significant time in data recovery and restoration. Warranty Period • LANClient Control Manager (LCCM) System Hardware Leverages the manageability features integrated into • Parts: Three years the IntelliStation family of products. LCCM helps • Labor: One year reduce the support tasks performed by support personal at initial setup and throughout the life of your Warranty Service system. Configuring the IntelliStation for an end user • is easily done over the network by dragging and First year: IBM On-Site Repair (IOR), 9 hours a day, 5 dropping the selected system identifier onto a days a week, Monday through Friday (end of second predefined operating profile. Once configured, the business day). Service must be performed by IBM or IntelliStation is an operational system that boots an IBM reseller authorized to perform warranty locally to support the end user, yet the LCCM service. Customers should contact the HelpCenter administrator can regain control of the system to at 800-772-2227. perform various tasks as needed. • Second and third years: Parts exchange only, The IntelliStation E Pro supports the following security customers should contact the HelpCenter at features: 800-772-2227. • Cover key lock The HelpCenter will assist customers with hardware • Cover tamper detect switch problem isolation to determine if warranty service or • Secure fixed DASD parts exchange is required. Some parts of the system, • Serial EEPROM with write protect such as the keyboard, mouse, and memory, are con- • Power-on password sidered customer replaceable units (CRUs). • Setup utility password (administrator password) • Keyboard/mouse password International Warranty Service: Customers who travel • Wake on LAN password prompt or need to move products to another country will be able • Boot sequence control to register the products for IBM International Warranty • Boot without keyboard or mouse Service. Upon registering with the International Warranty • Diskette boot inhibit Service Office (IWSO), IBM will issue an International • Disable mouse Warranty Service Certificate that will be honored virtually • Disable external SCSI port worldwide, where IBM or IBM resellers sell and service • Diskette write-protect IBM PC products. During the original warranty period, • Diskette I/O control customers will be provided service through the service • Hard drive I/O control delivery methods available for their specific IBM system • Serial port I/O control in the servicing country. • Parallel port I/O control For more information on IBM International Warranty • Secure access openings (vents, louvers) Service in the United States and Canada, or to register • Secure removable media your IBM PC systems, contact IBM at 800-IWS-7426 • Data storage for LCCM function (497-7426). Refer to Services Announcement 694-028, • U Bolt enabled dated October 17, 1994. • Vital product data (VPD) stored in on-board flash ROM • Write-protection control circuit for flash ROM Licensing: IBM and some non-IBM programs are licensed To assist in security, system management, and asset under the terms and conditions of the IBM License management, the following system identifiers (vital Agreements that ship with the system. IBM may also product data) are provided: provide programs with this system that come with their own license agreements. Unless expressly provided by • Machine type and model IBM, IBM and non-IBM programs are provided “AS IS” • System serial number WITHOUT WARRANTIES OF ANY KIND, INCLUDING, BUT • Manufacturing identifier NOT LIMITED TO THE IMPLIED WARRANTIES OF

199-161 -8- MERCHANTABILITY AND FITNESS FOR A PARTICULAR Mid-Range System Option: The IntelliStation E Pro is an PURPOSE. eligible machine for the Mid-Range System Option of the ICA. Maintenance Services Eligible Discount ServiceElect (ESA): ServiceElect Statement of Work Type Three-Year Five-Year (SOW — Z125-5510) provides hardware warranty service upgrades, maintenance and selected annuity support 6893 5% 5% services in one agreement. Corporate Service Option: The IntelliStation E Pro is an Warranty Service Upgrade: During the warranty period, eligible machine for the Corporate Service Option of the warranty service upgrade provides an enhanced level of ICA. service for an additional charge. This enhanced level of service provides a higher level of on-site service labor in Discount year one, and provides on-site labor during the second Option Three-Year Five-Year and third years. Parts are covered for three years by the original warranty. The following warranty service Network 7% 7% upgrade options are available. System 5% 5% • IOR, 9 hours per day, Monday through Friday excluding Extended Maintenance Option: Yes holidays, next business day response. Central Facility Maintenance Service (CFMS) Option: Yes • IOR, 24 hours per day, 7 days a week, 4 hour average response. When a type of service involves the exchange of a machine part, the replacement may not be new, but will Maintenance Service be in good working order.

• IOR, 9 hours per day, Monday through Friday excluding Non-IBM Parts Support: IBM Service will provide holidays, next business day response. hardware problem determination on non-IBM parts • IOR, 24 hours per day, 7 days a week, 4 hour average (adapter cards, PCMCIA cards, disk drives, and so forth), response. installed within IBM PSG/PC systems covered under IBM Warranty Service Upgrade, or IBM Maintenance Services, ServicePac for Warranty and Maintenance Options: and provide the labor to replace the failing part at no The announced products may be eligible for ServicePac additional charge. If IBM has a Technical Service for Warranty and Maintenance Options. ServicePac for Agreement (TSA) with the manufacturer of the failing part, warranty and maintenance options provide convenient IBM may also source and replace the failing part at no prepackaged offerings for warranty service upgrades and additional charge. For all other non-IBM parts, the maintenance services. customer is responsible for sourcing the part, installation labor will be provided at no additional. Refer to the charges section for information on the availability of ServicePac offerings. IBM Hourly Service Rate Classification: One

For additional information, visit our Web site at: Rental Offering: No

http://www.partner.us.pc.ibm.com Field-Installable Features: Yes

Maintenance Services (ICA): Currently available Model Conversions: No maintenance services for ICA legacy contracts. The preferred go to market offerings are ServiceElect. Customer Setup: Yes However, ICA legacy contracts will still be available for current customers until such time when they are Graduated Charges: No withdrawn.

Alternative Service (Warranty Service Upgrades): During Charges the warranty period, warranty service upgrade provides an enhanced level of service for an additional charge. Machine This enhanced level of service provides a higher level of Type/ Part on-site service labor in year one, and provides on-site Description Model Number ERP3 labor during the second and third years. Parts are covered for three years by the original warranty. The IntelliStation E Pro following warranty service upgrade options are available. • IOR, 9 hours per day, Monday through Friday excluding 450 MHz Pentium III, 6893-80U 689380U $1,829 holidays, next business day response. 64 MB ECC, 6.8 GB 7200 rpm EIDE, 40x • IOR, 24 hours per day, 7 days a week, 4 hour average max (variable-speed) response. CD-ROM, Matrox Millennium G400 Maintenance Service 10/100 Ethernet, Windows NT 4.0, • IOR, 9 hours per day, Monday through Friday excluding RTC CD holidays, next business day response. • IOR, 24 hours per day, 7 days a week, 4 hour average response.

-9- 199-161 Machine Maintenance Service Charges Type/ Part Description Model Number ERP ServiceElect (ESA) Charges

500 MHz Pentium III, 6893-81U 689381U $2,149 ESA Warranty Service Upgrades 64 MB ECC, 6.8 GB 7200 rpm EIDE, 40x Machine max (variable-speed) Type/ IOR IOR CD-ROM, Matrox Model 9 x 5 24 x 7 Millennium G400, 10/100 Ethernet, 6893-80U $199 $549 Windows NT 4.0, 6893-81U 199 549 RTC CD 6893-82U 199 549 6893-84U 199 549 500 MHz Pentium III, 6893-82U 689382U 2,379 6893-85U 199 549 128 MB ECC, 13.5 GB 6893-86U 199 549 7200 rpm EIDE, 40x max (variable-speed) ESA Maintenance Services CD-ROM Matrox Millennium G400 6893-80U $180 $270 10/100 Ethernet, 6893-81U 180 270 Windows NT 4.0, 6893-82U 180 270 RTC CD 6893-84U 180 270 6893-85U 180 270 550 MHz Pentium III, 6893-84U 689384U 2,759 6893-86U 180 270 128 MB ECC, 13.5 GB 7200 rpm EIDE, 40x Maintenance Service Charges (ICA) max (variable-speed) CD-ROM Matrox Millennium G400 Alternative Service (Warranty Service Upgrades) 10/100 Ethernet, Windows NT 4.0, RTC CD Machine Type/ IOR IOR 550 MHz Pentium III, 6893-85U 689385U 3,029 Model 9 x 5 24 x 7 128 MB ECC, 9.1 GB Wide Ultra SCSI 6893-80U $199 $549 7200 rpm, 40x max 6893-81U 199 549 (variable-speed) 6893-82U 199 549 CD-ROM Matrox 6893-84U 199 549 Millennium G400, 6893-85U 199 549 10/100 Ethernet, 6893-86U 199 549 Windows NT 4.0, RTC CD Maintenance Service

500 MHz Pentium III, 6893-86U 689386U 2,799 128 MB ECC, 6.8 GB Machine EIDE 7200 rpm Hard Type/ IOR IOR CFMS Drive, 40x max Model 9 x 5 24 x 7 9 x 5 (variable-speed) CD-ROM Appian J Pro, 6893-80U $171 $257 $163 10/100 Ethernet, 6893-81U 171 257 163 Windows NT 4.0 6893-82U 171 257 163 RTC CD 6893-84U 171 257 163 6893-85U 171 257 163 3 Estimated reseller price to end user. Actual reseller price 6893-86U 171 257 163 may vary. 6893-87U 171 257 163 6893-88U 171 257 163 6893-89U 171 257 163

ServicePac for Warranty and Maintenance

On-Site Physical Electronic Purchase Upgrade Pac Pac Price4

9 x 5 4300954 30L9200 $199 24 x 7 31L2721 31L2725 549 4 Purchase price reflects the purchase price for a single unit acquired from IBM and is subject to change without notice. This price shall not limit, in any way, IBM resellers ability to set their own price.

199-161 -10- Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at: http://www.financing.ibm.com

Trademarks

IntelliStation, IBM Global Network, ViaVoice, Hummingbird, Netfinity Manager, LANClient Control Manager, Alert on LAN, Asset ID, SMART Reaction, and Wake on LAN are trademarks of International Business Machines Corporation in the United States or other countries or both. Netfinity, PC 300, ThinkPad, NetView, HelpCenter, and ServicePac are registered trademarks of International Business Machines Corporation in the United States or other countries or both. LANDesk and Pentium are trademarks of Intel Corporation. Windows and Microsoft are trademarks of Microsoft Corporation. Windows NT is a registered trademark of Microsoft Corporation. UNIX is a registered trademark in the United States and other countries exclusively through X/Open Company Limited. Tivoli Management Environment is a trademark of Tivoli Systems, Inc. in the United States or other countries or both. Lotus SmartSuite, Lotus, 1-2-3, Approach, Word Pro, Freelance Graphics, Lotus Organizer, and ScreenCam are registered trademarks of Lotus Development Corporation. Other company, product, and service names may be trademarks or service marks of others.

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