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8RR]V[T\b_P\ZZb[Vaf N[QRP\[\ZfT_\dV[T Member FDIC. Citizens Bank is a brand name of RBS Citizens, N.A. and Citizens Bank of Pennsylvania. We’re changing the world one voice at a time. Thousands of Bay State residents struggle every day with the rising cost of health care and saving for retirement. It’s time we ensure health and long-term financial security for all. That’s why AARP is leading Divided We Fail, an initiative to give voice to millions of Americans who are tired of letting Washington gridlock stand in the way of affordable, quality health care and long-term financial security. K^h^i 9^k^YZYLZ;V^a#dg\ idYVn# SPRING 2008 CommonWealth 1 CommonWealth editor Bruce Mohl [email protected] | 617.742.6800 ext. 105 executive editor Michael Jonas [email protected] | 617.742.6800 ext. 124 managing editor Robert David Sullivan [email protected] | 617.742.6800 ext. 121 staff writer Gabrielle Gurley [email protected] | 617.742.6800 ext. 142 art director Heather Hartshorn contributing writers Mary Carey, Christopher Daly, Dave Denison, Ray Hainer, Richard A. Hogarty, James V. Horrigan, Dan Kennedy, Jeffrey Klineman, REALtalk is a lively series about Neil Miller, Mark Murphy, Laura Pappano, Robert Preer, Phil Primack, B.J. Roche, Ralph Whitehead Jr., what young professionals and Katharine Whittemore washington correspondent Shawn Zeller working adults can do to make a proofreader Jessica Murphy living, raise a family, and build editorial advisors Mickey Edwards, Ed Fouhy, Alex S. Jones, Mary Jo Meisner, Ellen Ruppel Shell, Alan Wolfe stronger communities for us all. publisher Gregory Torres [email protected] | 617.742.6800 ext. 103 Join in the discussion and become sponsorship and advertising Rob Zaccardi one of the more than 1,000 [email protected] | 617.742.6800 ext. 101 circulation Krisela Millios participants involved in RealTalk. [email protected] | 617.742.6800 ext. 145 For information about upcoming RealTalk programs—including our > Full contents, as well as online exclusives, are available at www.massinc.org networking events—log on to www.massinc.org. CommonWealth (ISSN pending) is published quarterly by the Massachusetts Institute for a New Commonwealth (MassINC), 18 Tremont St., Suite 1120, Boston, MA 02108. Telephone: 617-742-6800 ext. 109, fax: 617-589-0929. Volume 13, Number 2, Spring 2008. Third Class postage paid at Holliston, MA. To subscribe to CommonWealth, become a Friend of MassINC for $50 per PRESENTED BY: year and receive discounts on MassINC research reports and invitations to MassINC and ONEin3 Boston and MassINC forums and events. Postmaster: Send address changes to Circulation supported by over a dozen Greater Boston Director, MassINC, 18 Tremont St., Suite 1120, Boston, MA 02108. Letters to the civic organizations. editor accepted by e-mail at [email protected]. The views expressed in this publication are those of the authors and not necessarily those of MassINC’s RealTalk is supported in part by generous directors, advisors, or staff. contributions from the Boston Redevelop- MassINC is a 501(c)(3) tax-exempt charitable organization. The mission of ment Authority, The New Community Fund MassINC is to develop a public agenda for Massachusetts that promotes and State Street Corporation. the growth and vitality of the middle class. MassINC is a nonpartisan, evidence-based organization. MassINC’s work is published for educational purposes and should not be construed as an attempt to influence any election or legislative action. 2 CommonWealth SPRING 2008 For information on The joining The Citizens’ Circle, contact MassINC CITIZENS’CIRCLE at (617) 742-6800 ext. 101 MassINC’s Citizens’ Circle brings together people who care about the future of Massachusetts. The generosity of our Citizens’ Circle members has a powerful impact on every aspect of our work. We are pleased to extend significant benefits, including invitations to our private Newsmaker series, to those who join with a minimum annual contribution of $1,000. Anonymous (8) William & Laura Eaton Dennis M. Kelleher Randy Peeler David Abromowitz Philip J. Edmundson William E. Kelly Hilary Pennington & Brian Bosworth Tom & Marsha Alperin Susan & William Elsbree Tom Kershaw Finley H. Perry, Jr. Joseph D. Alviani & Wendy Everett Julie & Mitchell Kertzman Daniel A. Phillips Elizabeth Bell Stengel Scott D. Farmelant Klarman Family Foundation Diana C. Pisciotta & Carol & Howard Anderson Juliette Fay & Bill O’Brien Richard L. Kobus Mark S. Sternman Ronald M. Ansin Fish Family Foundation Stephen W. Kidder & Judith Malone Michael E. Porter Marjorie Arons-Barron & David Feinberg Deanna Larkin John & Joyce Quelch James Barron Grace Fey Anne & Robert Larner Dr. Mitchell T. Rabkin Richard J. & Mary A. Barry Newell Flather Gloria & Allen Larson John R. Regier David Begelfer Christopher Fox & Ellen Remmer Susan Winston Leff Richard Rendon The Bilezikian Family Robert B. Fraser Paul & Barbara Levy Thomas & Susan Riley Joan & John Bok Nicholas Fyntrilakis Chuck & Susie Longfield Mark & Sarah Robinson Kathleen & John Born Chris & Hilary Gabrieli R.J. Lyman Fran & Charles Rodgers Frank & Mardi Bowles Darius W. Gaskins, Jr. Carolyn & Peter Lynch Barbara & Stephen Roop Ian & Hannah Bowles John Gillespie & Susan Orlean Kevin Maguire Michael & Ellen Sandler John A. Brennan Jr. Paula Gold John & Marjorie Malpiede John Sasso Rick & Nonnie Burnes Lena & Ronald Goldberg Jack Manning Helen Chin Schlichte Andrew J. Calamare Carol R. & Avram J. Goldberg Anne & Paul Marcus Karen Schwartzman & Bob Melia Heather & Chuck Campion Philip & Sandra Gordon William P. McDermott Richard P. Sergel Marsh & Missy Carter Jim & Meg Gordon The Honorable Patricia McGovern Robert K. Sheridan Neil & Martha Chayet Mr. & Mrs. C. Jeffrey Grogan Katherine S. McHugh Richard J. Snyder Gerald & Kate Chertavian Paul S. Grogan Ed & Sue Merritt Alan D. Solomont & Meredith & Eugene Clapp Susan Lewis Solomont Kathleen Gross Mark Maloney & Georgia Murray Margaret J. Clowes Helen B. Spaulding Barbara & Steve Grossman Dan M. Martin John F. Cogan Jr. Patricia & David F. Squire Paul Guzzi Paul & Judy Mattera Dorothy & Edward Colbert Harriett Stanley Ray & Gloria White Hammond David McGrath Ferdinand Colloredo-Mansfeld John Stefanini Scott Harshbarger & Peter & Rosanne Bacon Meade Franz Colloredo-Mansfeld The Honorable Jane Swift Judith Stephenson Melvin Miller & Sandra Casagrand Woolsey S. Conover Ben & Kate Taylor Harold Hestnes Mills & Company Robert Coughlin M. Joshua Tolkoff Arnold Hiatt Nicholas & Nayla Mitropoulos William J. Cotter Gregory Torres & Elizabeth Pattullo Joanne Hilferty James T. Morris William F. Coyne Jr. A. Raymond Tye Michael Hogan & Margaret Dwyer Edward Murphy & Ann-Ellen Hornidge John Craigin & Marilyn Fife Tom & Tory Vallely Maria & Raymond Howell John E. Murphy, Jr. Cheryl Cronin E. Denis Walsh Laura Johnson Pamela A. Murray Michael F. Cronin Michael D. Webb Philip Johnston Paul Nace & Sally Jackson Stephen P.Crosby & Helen R. Strieder David C. Weinstein Jeffrey Jones Bruce & Pam Nardella Bob Crowe Robert F. White Robin & Tripp Jones Scott A. Nathan Sandrine & John Cullinane Jr. Michael J. Whouley Sara & Hugh Jones Richard Neumeier Sally Currier & Saul Pannell Helene & Grant Wilson Ronnie & Steve Kanarek Fred Newman Thomas G. Davis Leonard A. Wilson Martin S. Kaplan Elizabeth Nichols Richard B. DeWolfe Ellen Zane Dennis J. Kearney Paul C. O’Brien Gerard F. Doherty Paul Zintl Michael B. Keating, Esq. Joseph O’Donnell Roger D. Donoghue SPRING 2008 CommonWealth 3 The most chairman of the board important name Ann-Ellen Hornidge board of directors on the card Gregory Torres, ex officio Tripp Jones Jay Ash Elaine Kamarck David Begelfer Bruce Katz isn’t ours. Andrew J. Calamare Paul Mattera Neil Chayet William P. McDermott Geri Denterlein Melvin B. Miller Mark Erlich Michael E. Porter It’s yours. David H. Feinberg Mark E. Robinson Robert B. Fraser Charles S. Rodgers Tom Green Tom Trimarco C. Jeffrey Grogan Eric Turner Harold Hestnes David C. Weinstein Harvard Pilgrim is not a building. Joanne Jaxtimer Karyn M. Wilson Jeffrey Jones We are not a health center. We are a health plan that lets you choose honorary Mitchell Kertzman, founding chairman your doctor and where to get care. John C. Rennie, in memoriam Wherever you work. Wherever you president Gregory Torres live. Wherever you are. executive vice president John Schneider director of program development Katherine S. McHugh Some products require referrals. director of strategic partnerships Rob Zaccardi To find out more, talk with your research director Dana Ansel employer or visit harvardpilgrim.org. programs & policy associate Eric McLean-Shinaman research associate Ben Forman director of public affairs Emily Wood director of finance & administration David Martin office manager Krisela Millios intern Rachel McCloskey > For information about upcoming MassINC events, transcripts of past events, and an archive of Name: Yours current and past MassINC research reports, visit ID# HPS345678-00 our Web site at www.massinc.org. A complete version of our 2007 report Mass Jobs: Meeting the Challenges of a Shifting Economy is now available as a PDF file. 4 CommonWealth SPRING 2008 CommonWealth volume 13, number 2 | spring 2008 ARTICLES DEPARTMENTS 7 | CORRESPONDENCE 7 | EDITOR’S NOTE 9 | INQUIRIES Gov. Patrick gains some momentum; the inspector general acts as ombudsman; the Red Sox open up to ticket resales; South Coast rail stirs the pot; an 82-year-old state employee finally retires. Steve Martin on the set of 16 | STATISTICALLY SIGNIFICANT