TOWN COUNCIL: MAYOR Sue McKortoff COUNCILLORS CJ Rhodes, Carol Youngberg, Mike Campol, Jim King, WATER COUNCILLORS Claude Moreira, Sarabjit Rai CONTACT INFO: 8707 Main Street, Box 3010, Osoyoos BC V0H1V0 TF 1-888-495-6515 T 250-495-6515 F 250-495-2400 E [email protected] W www.osoyoos.ca

MAYOR’S MESSAGE CHIEF ADMINISTRATIVE OFFICER’S REPORT On behalf of Osoyoos Town Council and In 2016, our administrative and operational teams continued their Staff, I am pleased to present the 2016 commitment to overall success and excellence in the delivery of Annual Report. This report provides the municipal services to the Osoyoos residents and visitors. A big part community with an update on projects of this commitment was delivering services to all in a cost effective identified in our 4 year Business Plan. and efficient manner, enabling municipal tax and utility rates that are the envy of other communities.  We are pleased to see the completion I am happy to report that we achieved remarkable success on many of Gyro Park/Beach Phase 2 using of the initiatives identified in the 2016 Business Plan and illustrated Resort Municipality (RM) Funding; we adaptability to respond to the evolving priorities that challenged us will continue to lobby for RM funds. during the course of the year. The Business Plan identifies projects on a four year basis and successfully functions as a staff and Council  Council is pleased to see the completion of our new Fire Hall! reference and planning tool. The enclosed departmental reports provide an in-depth The grand opening will be in May 2017. summary of activities; however, I would like to highlight some of our most notable achievements:  The community celebrated in June 2016, with the successful lobby to keep Osoyoos Secondary School open. Council has  Planning for the community’s future success- Administration under took several been proactive by meeting with Provincial Ministers at UBCM, planning and design projects to ensure that Osoyoos is positioned for future on issues concerning roads, water and sewer infrastructure, infrastructure replacements and funding that will enable decreased costs to local users. education and health. Projects included development of affordable housing related policies, agreements and development of the public Affordable Housing Authority, Asset Management Plan, Gyro  We also continue to serve on the Destination Osoyoos (DO) Park Pier Costing Study, Parks and Trails Master Plan, Lakeshore Dr to Cottonwood Board, the Okanagan Regional Library (ORL) Board, Regional Bike Path Plan and administrative activities related to the Southeast meadow lark District of Okanagan Similkameen (RDOS) and attend all subdivision. Board and Education meeting at School District (SD) 53.  Council/Administration Transparency and Community Engagement – Continued to have open meetings for budget development, held a public budget consultation meeting, Mission Statement webcasting and television broadcasting of council meetings, continued to release in camera motions, connect with the community through E-news and community To provide quality community services and facilities, which meet engagement in planning for the Gyro Park Pier, Parks and Trails Master Plan and the needs of the current and future residents of Osoyoos, in a Inflatable Water Park. Council also engaged the community during the school closure socially, economically and environmentally sustainable manner. battle.  Infrastructure Construction – Completed projects included Gyro Park Phase B, Fire Hall, In keeping with this statement we strive to ensure that we provide reconstruction of 74th Ave. from 85st to Highway #3, Canal Trail with 2 km of paving, a safe environment, efficiently managed services and an attractive bike path paving at Pioneer Walkway and Highway #3, Wren Place redevelopment and Town for both our citizens and our many visitors. completion of Southeast Meadowlark Subdivision.

 Service Efficiency – Added staff in the finance department and implemented seasonal I would like to acknowledge and thank the Volunteers who worker in parks, continued to develop a policy governance environment. contribute countless hours to our community. The many Festivals, Conferences, Farmers Markets, Horse Racing, Live Music are  Community Finances- Continued with modest tax and utility fee increases and sought annual events that can only happen with the support of our out additional funding from other sources. Success grant applications were made by dedicated volunteers. Our community groups, coaches, and staff to assist with water twinning ($2.2M), student employment ($18k) and Western mentors provide our residents and visitors with numerous Arts, Diversification for Canal Trail ($59K), Asset Management ($8K) and OBWB- Sewer Sports and Leisure activities all year. ($11K).

As Mayor of the Town of Osoyoos, it is my great privilege to be Notable challenges and opportunities for 2017 will include: continued Resort Municipality associated with the Council and Staff who are working so diligently Initiative project expenditure on the development of Canal Trail lighting, continued threat to to provide the best quality services to our residents, in a fiscally Osoyoos Secondary School closure, exploring boundary expansion, impacts of RCMP cost responsible manner. increases and sale of Southeast Meadowlark subdivision property for housing, determining future of town hall and continued policy governance recommendations. Osoyoos shall continue to be a transparent, inclusive and progressive community My appreciation is extended to all council members, staff and volunteers whose efforts made this another successful year. I look forward to continuing to serve the Osoyoos Mayor Sue McKortoff community and implementing the directions of Council to provide high quality services and improve the quality of life in Osoyoos. Barry Romanko, CAO

This is a summary version only, the full version of the 2016 Annual Report is available at the Town Hall or online at www.osoyoos.ca CORPORATE SERVICES ____ DESTINATION OSOYOOS _

LAND ISSUES ECORDS ANAGEMENT R M VISION OF THE ORGANIZATION  A Licence to Use the Airport lands was  All Departments worked toward moving all Destination Osoyoos will lead the Osoyoos granted to both Wine Country Racing electronic documents into the central network community in delivering Canada’s Warmest Association and Penticton Model drive. Airplane Club each for a one year term. Welcome and in becoming an all season INTERSESTING INFORMATION destination of choice with a vibrant, sustainable economy.  Council Committee of the Whole meetings totalled NEW BYLAWS PASSED 15.2 hours with 56 resolutions; Regular Open SUMMARY OF ACHIEVEMENTS  Animal Control Bylaw No. 1316, 2016 meetings totalled 27.12 hours with 358 resolutions was adopted. This consolidated the passed; and Special Open Meetings including  Played an active representative role on former Cat Control and Dog bylaws Public Hearings totalled 3.93 hours with 2 local economic development task forces and includes regulations for exotic and resolutions passed. related to planning and development for other animals. the Osoyoos Airport Society, local trans-  Preliminary work on a Delegation of portation committees, and local hospitality Authority Bylaw. COMPLAINTS/CUSTOMER CONCERNS housing groups.

 309 complaints were registered at Town office in TRANSIT  Initiated the process of negotiating a new 2016 this is up from 257 complaints in 2015 and visitor centre location and agreement for  The Director of Corporate Services 189 in 2014. the next 5 years. continued to sit on the Regional Transit Committee. This committee has been  In development of a brand new Economic BYLAW ENFORCEMENT working diligently toward a regional Development Website and Osoyoos Eco- service including a regional rider’s  Seasonal workers continued to be an issue in 2016. nomic Development Brand to attract new guide and standardized rate structure. The town continues to work with the RCMP and businesses and increase relocation to More information will be coming focusing Bylaw Enforcement on parks and beaches Osoyoos. forward in 2017. to minimize issues. The Town again provided $10,000 for additional RCMP patrols for the parks  In development of several packages with The Regional District of Okanagan and beaches. Four park expulsion letters were new and existing events in order to in- Similkameen has agreed to take on the handed out during 2016. crease overnight stays during shoulder operating agreement with BC Transit  Bylaw Officers completed unsightly property season. for the South Okanagan Transit inspections on 89 different properties. Some of  Launched “Ski Baldy, Stay Osoyoos” System. This transition is scheduled to these properties required several inspections, campaign to position Osoyoos as a year- take place April 1, 2017. taking up a considerable amount of enforcement round destination. time. ONTRACTS ONITORED C M  There were 28 dogs and 41 cats impounded in ECONOMIC DEVELOPMENT & TOURISM  Victim Services 2016. This is up drastically from 2015 where there DEVELOPMENT  Bylaw Enforcement were 10 Dogs and 6 Cats impounded.  BC Transit/South Okanagan Transit  The following park infractions were dealt with by the  Destination Osoyoos is in development of a Society Bylaw Officers during the summer: brand new Economic Development Web-  site and Osoyoos Economic Development EMERGENCY MANAGEMENT Infraction 2014 2015 2016 brand focused on attracting new business- (May-August) es and increase relocation to Osoyoos. The  The Director of Corporate Services is also appointed the Emergency Alcohol 916 897 134 website is continuing to grow to include an active job board, interactive map, and land/ Program Coordinator. Dog 704 703 888  The Director attended the spring building inventory. readiness seminar in Kelowna on April Smoking 895 831 758  In 2016, DO distributed 90,000 Official 5, 2016. This was organized by the Nuisance 27 23 69 Visitor Guides throughout Canada, and Emergency Management B.C. Regional USA. office and had presentations from Boat in Swimming 15 6 20 various government agencies. Area  DO continued to distribute the Osoyoos  Lake levels were monitored during the Relocation Guides and posted the guide to Unauthorized Selling 10 5 0 spring and although the Similkameen the DO website resulting in approximately River threatened to cause some Traffic 29 26 0 300 views online. flooding issues, there was no flooding Tightrope 5 3 22  DO continued to provide exceptional one of Osoyoos Lake in 2016. on one visitor information services through-  The Mayor and Director of Corporate Inappropriate Cloth- 7 4 4 out 2016 with a total of 3,172 visitors. Services spoke at the Mayor’s prayer ing breakfast in April regarding the wildfires  DO continued to support and grow its Am- of 2015 and the impact it had on our Drive/Park on Grass 6 3 11 bassador Team for the purpose of having community. Skateboard 0 0 131 them assist DO in supporting local commu-  Emergency Support Services (ESS) nity events and activities and look forward was deployed on August 10, 2016 and Camp in Park 0 0 6 to growing this team for 2017. August 17, 2016 for two separate  DO is credited with successfully bolstering residential fires. The ESS Director for  In addition, approximately 73 Warning tickets were the shoulder seasons (October through Osoyoos is Eileen Varga. issued as opposed to 41 in 2015. 48 Municipal June) by directly target marketing local Tickets were issued for the following infractions: events and campaigns that showcase our RECORDS MANAGEMENT  Boat Trailer Parking – 30 unique culture, weather, and geographic  Parks – 5  The e.Filing system continues to be area. DO assisted in marketing the Cactus  Traffic - 10 improved. Jalopies Desert Wine Tour to attract 5000  Mooring – 1 people to a weekend long event in early  Water Conservation – 1 June of 2016.  Animal Control - 1

This is a summary version only, the full version of the 2016 Annual Report is available at the Town Hall or online at www.osoyoos.ca PLANNING & DEVELOPMENT SERVICES The following are highlights from the PLANNING CONTINUED projects and activities undertaken by the  PLA-017 Near Market Affordable Housing (MNAH) Program Guidelines require, Planning and Development Services among other things, that developers building in IRD areas set aside 15% of their total Department during 2016: housing as affordable units and sell them at a 15% discount to eligible households ORGANIZATIONAL and they, in turn, may only resell them at a limited profit based on inflationary increases. Developers are also required to fully integrate affordable units in with their  The Director continued membership in market housing and with identical exterior designs following our IRD guidelines. the Waterfront Steering Committee (WSC), and Traffic Safety Committee  PLA-018 Town of Osoyoos Affordable Housing Authority (AHA) establishes an (TSC). independent citizen representative group to assess applicants for affordable housing, with a priority on younger working households with children.  The Director continued as Town CONSTRUCTION representative on the Technical Implementation Committee (TAC) for  59 building permits were issued in 2016 for a total construction value of $6.88 the South Okanagan Regional Growth million. Permits included 13 new single-family dwellings. Strategy (RGS), including their recent focus on a 5-year Strategy Review.  Approximately 230 building inspections were made. 2 stop work orders were issued and 3 Do Not Occupy Notices were posted.  The Senior Building Inspector completed membership in the Fire Hall  In 2016, 160 fire safety inspections and follow-ups were completed. Coordination Committee and remained  13 sign permits issued in 2016 for a value of $600.00 involved in the project until occupancy.

LANNING P BUSINESS LICENCES Affordable Housing In 2016, the Town introduced its affordable Licence Type No. of Licences Value of Licences housing program which draws from and Renewed Municipal Business Licenses 401 $35,656.00 implements the following three sets of foundational policies: Renewed Inter-Community Licenses 20 $3,00.00 New Municipal Licenses 68 $4,192.40 1. The Town Council’s PLA-011 New Inter-Community Licences 3 $450.00 Affordable Housing Policies recognize that the community’s affordable Total 470 $43,298.40 housing needs are multifaceted but place a first priority on assisting  48 business license inspections were completed following-up on safety issues. younger working households facing financial barriers to purchase their own home. 2. The OCP SE Meadowlark Area Plan OPERATIONAL SERVICES promotes medium-density housing in this area with a requirement that all In 2016, the Operational Services Sands Condominiums (including new developers include an affordable Department was involved in 20 various access stairs to the beach area). housing component as a condition of capital projects, equipment purchases and rezoning, i.e. so-called “inclusionary planning. The following are some of the PARKS zoning”, which the Town is foremost in 2016 accomplishments:  Creation of a new xeriscape landscape applying in BC. On the strength of the feature at the intersection of Kingfisher / Plan policies, the Agricultural Land ROAD WORKS 89th Avenue. Commission has an “agreement in  The Reconstruction of 74th Avenue principle” to release the mostly ALR between 89th and 85th Street project  Installation of improved flooring (more lands in the area for development as was completed. durable and washable) at Gyro, needed. Goodman, Lions washrooms. 3. A new Intensive Residential  The Reconstruction of 74th Avenue th  Installation of additional landscaping at Development (IRD) zone allows a between 89 – Main Street was the North end of the Gyro Park parking variety of largely ground - entry completed. area. housing types at medium densities,  A 3 m wide asphalt pathway was including optional affordable units. It is ANDFILL constructed parallel to Main Street L accompanied by OCP Intensive between Harbour Key and Residential Development Permit  Complete detailed design for the landfill Cottonwood Drive. Area (IRDPA) Guidelines using text and closure plan. graphic guidelines to promote quality  A 3 m wide asphalt pathway was  Excavation and stockpile of and harmonious housing design, i.e. so constructed parallel to the Pioneer approximately 5,000 m3 of silt material -called “form-based zoning” on which Walkway. to be ultimately used as final cover for the Town is also a leader. First the landfill. application of this zoning is in SE  A Pedestrian Access pathway (with Meadowlark. stairs) was constructed between  The Operational Services department Spartan Drive and the parking lot at assumed responsibility of the operation Gyro Park at 78th Avenue. Staff built on the foregoing policy base by of the scale house at the Osoyoos Sanitary Landfill. preparing two companion policies in 2016  Construction of a new retaining Wall which were approved by Council after legal near the beach adjacent to the White review:

This is a summary version only, the full version of the 2016 Annual Report is available at the Town Hall or online at www.osoyoos.ca COMMUNITY SERVICES T FINANCIAL SERVICES In 2016, the Town of Osoyoos welcomed many new The Finance department’s responsibilities  Processing accounts payable, changes and additions. The Town is extremely pleased and authority comes from legislation receivables and payroll. with the High School staying open and will continue to mandated by the Community Charter,  Maintaining & updating cemetery work with the teachers and students on a regular basis to Provincial and Federal Statutes and records. partner with special events and fulfill graduation Municipal Bylaws.  Developing & maintaining financial requirements. The Community Services department had systems. THE DEPARTMENT’S MAIN GOALS ARE a number of changes including a major upgrade to the  Borrowing & investing surplus & playground equipment at Lions Park, updates to the fees  To provide excellent financial services to reserve funds. and charges bylaw, signed a new License of occupation the citizens of Osoyoos, Town Council, Total revenues generated in 2016 from with the Desert Park Exhibition Society and continued staff, visitors and external agencies. the sale of land &/or services, taxation, with past programs and events like the Cactus Kids  To provide sound and timely financial grants, fees and other sources totaled Summer program, the Osprey Nest camera and volunteer advice to Council and the administration $11,387,211, less expenses of appreciation event. Community Services also welcomed to assist in making the best decisions on $8,996,261, for a net revenue of behalf of the citizens of Osoyoos. back Sarah Dynneson as she returned from maternity $2,390,950.  To safeguard the assets of the Town of leave. A sincere gratitude once again to the Osoyoos Osoyoos. 2016 saw a 1.97% increase to Rotary Club for their generous sponsorship of $2520 for municipal taxes, a $20.00 increase to public skating programs at the Sun Bowl Arena. The F UNCTIONS OF THE FINANCE DEPARTMENT residential water user fees, a $6.86 following are highlights throughout the year: Preparation and monitoring of the 5 Year increase to residential sewer user fees, and a $2.49 increase to garbage/ Financial Plan and the Annual Financial ADMINISTRATION Statements. recycling fees.  Preparing and interpreting interim  Staff produced three leisure guides throughout the financial statements. The 2016 Audited Financial Statements year.  Levying and collecting municipal taxes can be found in the Full Version of the and utility fees. Annual Report which can be viewed  Application was made to the HRDC grant program. online at www.osoyoos.ca. The Town received $28,000 to help offset the wages for the Cactus Kids Club and Public Works summer students. FIRE DEPARTMENT T  The Town of Osoyoos started to implement the Municipal Insurance (MIA) portal for groups and The Town of Osoyoos operates a Volunteer Fire Department which consists of 30 paid individuals who rent the Sonora Community Center on-call firefighters. In 2016, the department responded to 176 calls, 128 for the Town of and Town facilities. Osoyoos, 46 for Rural Area “A” and 2 mutual aid calls to Keremeos. In addition, the Town contracts protection services to the Osoyoos Rural Fire Protection District and to the  Sarah Dynneson returned to work on July 6. Kelly Osoyoos Indian Band. Law left at that time after filling in for the past year. The Town continues to maintain the mutual aid agreement with neighboring Fire  Community Service Grant Applications – received Departments to provide assistance if additional resources are required. 22 applications, most of which were approved by Council. Some of the funding including minor The Town continues to enforce the False Alarm System Regulation Bylaw No. 1259 baseball (equipment), minor hockey (rink dividers), implemented in 2010. The intent of the bylaw was to decrease the number of false alarms and the curling club improvements. In total Council responded to by the Fire Department, thereby ensuring department availability to respond to emergencies. As a step to promote prevention, a fee of $350 will be imposed for the approved grants in the amount of $61,500. second and any additional false alarms responded to within the same calendar year.

 Memorial Bench Program – A total of 8 Memorial The Fire Department moved into their brand benches were purchased and installed in 2016. 2016 Responses Town Rural new Fire Hall just prior to Christmas. Other applications are also under review for

placement. Alarm Activations 35 8 The firefighters continued to host their annual  The Town of Osoyoos took part in the sale and Ambulance Assists 19 3 fundraisers in 2016 which included the Oyster promotion of compost bins in partnership with the Feed and annual Easter weekend haircuts. Chimney Fire 1 0 RDOS. The organization of these involves enormous Natural Gas Leak 3 0 amounts of volunteer time by members and  Fees and services bylaw was increased by the their families to ensure that these events run consumer price index at 2.23%. C02 Alarm 2 2 smoothly. Burning 2 2 PROGRMA AND SPECIAL EVENTS Complaints Funds raised were donated to:  New programs for 2016 such as the Jr Mad MVI 21 15  Burn Unit at Vancouver General Hospital scientist, swimming lessons and Tai Chi were well Brush Fire 2 2  BC Cancer Agency received. Other programs such as floor hockey, Vehicle Fire 2 0  Multiple Sclerosis Society youth soccer nuts and blast ball were also very Structure Fire 8 5  Ronald McDonald House  Two bursaries awarded to graduating popular. Smoke Sighting 5 2 students at Osoyoos Secondary School Water Rescue 2 1  Adult evening fitness classes went well. Boot  South Okanagan General Hospital camps and Zumba were great additions. Public Service 8 2  Pediatric Unit at Penticton Regional Misc. 12 2 Hospital  Adult volleyball league increased to 12 teams. Mutal Aid 0 2  Desert Valley Hospice  BC Family Day Skate – The Town of Osoyoos Total 126 72 received a grant from BCRPA to help offset the costs of the event. There were over 100 people who attended the event.

 Staff organized two family splash day events at the Splash Park.