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Case Study Musgrave Group Case Study Musgrave Group Flexible accessplanit solution creates time for European retailer accessplanit saves The Musgrave Group 40% in processing time in first year The Client The Musgrave Group is a retail business with a turnover exceeding €4.5bn, operating in Spain, UK and Ireland. Founded in 1876 the business specialises in the food and grocery market with household name brands including: Budgens, Londis, SuperValu, MACE, Musgrave MarketPlace and Musgrave Foodservices. The company has a workforce of over 55,000 employees across Europe and operates from a head office in Cork, Ireland. The Business Challenge The Musgrave Group were using an out of date system ‘ProClarity’ together with a series of excel spreadsheets to manage and monitor the training and development of their 55,000 employees across 650 stores. The system was labour intensive, time consuming and extremely inefficient. The information held was difficult to access and track, and reporting was patchy and limited. The team required a system with the capability to meet their international requirements, tick all their ‘must have’ boxes and achieve all of this within a realistic budget. The accessplanit Solution By taking the time to understanding the process and limitations of Musgrave Group’s current system, accessplanit were able to advise on how the system would be the best fit, and which modules would maximise efficiency and drive out costs. accessplanit offered the smoothest transition and has the ability to handle the scale of management required whilst remaining flexible. With the accessplanit system, clients only use the modules that suit their business – you don’t pay for a set with package with features that are not relevant to your business. The modules relevant to Musgrave Group were:- Document Generator - automatically generating course Online Booking - offering real-time course information and correspondence, information for attendees and trainers and instant booking across the 650 stores. certificates. Report Writer - used to produce standard and bespoke Resource Management - giving the ability to schedule trainers and management reports on every aspect of the company’s training venues to the 300+ annual courses, avoiding any duplication and and development, including business intelligence to use for future administration error. planning. “The accessplanit software is saving us about 40% in processing time, however we would expect it to save us more time going forward.” Emma Hayes, Head of Training, The Musgrave Group “The advantage of accessplanit’s approach is the flexibility to provide customers with just the modules they require – ensuring the system is perfect for their needs.” Dave Evans, Managing Director, accessplanit Client Benefits ROI - automated processes have led to a significant 40% initial Instant Visibility - real time information on all aspects of training reduction in resource with the expectation that this figure will has improved tracking, control and speeded up the decision- improve in the near future. making process. Empowerment and Motivation - employees have greater Improved Planning - in depth reports on all areas of training control over their own learning. 24/7 online booking gives the including costs, highlights any areas for concern or improvement stores instant access to arrange training at a time that suits their and allows management to plan with confidence. business requirements. “The service so far in terms of rollout has been excellent including the follow up support we received from the support team. We are extremely happy with the service we have received from accessplanit.” Emma Hayes, Head of Training, The Musgrave Group About accessplanit accessplanit is a software house dedicated to the ongoing development of the most powerful web-based learning and training management system available today. Our system streamlines business processes, automates communication, and provides effortless end-to-end solutions from course registration through to reporting. Now you can take control and obtain a full overview of your entire training business – making decisions simpler and life easier. Our team is dedicated to working closely with customers to ensure that after implementation your platform delivers immediate results and adds value. Our purpose: making life easier for customers! LEARN MORE t: 0845 543 0229 www.accessplanit.com.
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