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THE REST OF STORY Vbiume 1. Numbers 5 & 6 THE May-June 1965 International Electronic Mail Service

There are perhaps as many as 25 com- lEMS uses the "tymnet packet switching panies in the United States that offer elec- network, one of ttfe largest, with nodes or tronic mail services. The services vary in of- local call-in locations available to most of ferings and costs, each trying to appeal to the United States, "tymnet has rather elab- a general or specialized market niche. Four orate on-line capabilities, called Ontyme, of the most well-known are Western Union available to lEMS users. You can use the (with Easylink to telex, mailgram etc), MCI Ontyme text editor to write your letters or (MCI Mail), ITT (Diaicom) and the US use the word processor in your PC and copy Postal Service (E-COM). How do you that text into your letter. The entire capa- choose one over theother? And if you want bility is so extensive that it would take some true computer to computer electronic mail time to learn, though for electronic mail with your customers how do you know only a small subset must be mastered. Ex- which service to use, since they may each tensiveon-line documentation is available. use a different service? If you try to use Charges for the lEMS services include several services, you will have to pay fees 550/year per mailbox (with a minimum of for each, learn different protocols, and two), $5/month per ID, S3/hour connect check your mail box in each service regular- time, 5.25/1000 characters input or output ly to see whether any messages are waiting. and S.Ol/1000 characters per day for file A California company, International storage. Use of Mailgram, Telex, E-COM, Electronic Mail Service (lEMS), provides MCI Mail etc is subject to their normal one common consistent link into Western charges as well as a S.lO surcharge/message. Union, MCI Mail, ITT and the Post Of- lEMS consolidates all the charges incurred fice. You establish your mailboxes on lEMS from using any of the connected-to services and from them can send and receive mes- into one monthly bill, which can be op- sages electronically within lEMS or between tionally departmentalized. Unlike the other it and the other major electronic ma'l sup- electronic mail facilities, lEMS is happy to pliers. Using lEMS you would be certain look at special customizing for particular of receiving electronic correspondence from applications. your clients no matter which of the major If you want to use electronic mail, want services they used. You do not need to sign- capabilities of the major vendors, but want up with, learn procedures of and constant- to avoid some of the costs and chaos that ly check mailboxes spread over several net- could result, lEMS may be the answer. For works. lEMS offers flexibility without more information write or call lEMS, 21686 chaos. Stevens Creek Blvd., Cupertino, CA 95014; 408/446-4367. ■

INTERNATIONAL SLECTRONIC G3AIL SERVICE

UlllwuS 21686 Stevens Creek Blvd, Cupertino, CA. 95014 (408)446-4257 BULK RATE CORPORATE TIMES POSTAGE PAID "Technology and Business Communications" PERMIT 4083 lEMS Provides Interlinkage

C UPERTINO Adjacent to the What lEMS does is provide the Tymnet, plus an annual fee railroad tracks— crossing Stevens link. We can. and do. link all the per ID subscription fee. Creek Boulevard is a row of available electronic mail services Besides the individual user, storefronts reminiscent of an old with each other. As new elec- companies have used lEMS to West pioneering town. The tronic services are introduced, establish or enhance their own classic black-on-yellow they become part of our net- E-Mail system. lEMS' client list "Western Union" sign is prom- work." includes Memorex, Computer- inently displayed in the "store" Building their interlinking ser- land, RDM Systems. window of the International vice has taken years to construct, Sydney Development Corpora- Electronic Mail Service. A front requiring first-hand knowledge tion and Chevron Oil. office equipped with a barred of how the telecommunications "We have installed private ticket window and a manual networks work. The service is electronic mail systems for our telegraph key gives the further completelyfinanced by the small larger clients, tailored to meet impression of a turn-of-the- firm's employees, who have pre- their specific requirements," century telegraph office. viously worked for ITT, IBM, Oliver stated. Some clients re- Closer examination, however, Western Union, Hewlett- quire dedicated hardware and reveals that lEMS is more likely Packard, Memorex and other software. Companies with a lot from the 2 1st than the 19th cen- high-tech giants. of traffic and requiring confiden- tury. Behind the rustic doors of "As this service has never been tiality choose this route." thefront office lies a labyrinthof done we have had to Other companies, like Com- telecommunications and com- build our operation slowly, one puterland, hae several dedicated puter gear interlinked with the step at a time," continued electronic mail boxes for each international nervous system of Oliver. "When we first construct store or office. Each of these today's electronic mailnetworks. a link it is operated manually: mailboxes can handle specific- "We are successful because we then we automate the process. types of like ac- hae a lot of competition." said We now have the capacity to counting, inventory control,new Dennis President of automaticallyreformat messages product reviews, etc. The head lEMS. "We make it possible for from one electronic mail system office or any of the branch of- anyone to send and receive mes- to another, while maintaining an fices can send "carbon copies" sages with any other electronic audit trail ofall messages sent." of memos instantly to anyone mail system." Because of this interlinking else in (he network. With Com- A major problem with elec- ability, lEMS can provide its puterland. lEMS enances its in- tronic mail today, according to customerswith a full spectrum of house E-mail system by pro- is that there are no cross- online electronic mail services, viding interconnection services to linkages among the electronic including Telex, TWX, Postal other electronic networks. mail systems. E-Com. MCI Mail, and Dial- "We providea simplelow-cost "Let's say one company sub- corn. lEMS online costs are set of communications services scribes to MCI Mail and another among the lowest in the industry, for companies of ail si7es," to Easy I.ink. Because they are on charging only per hour con- claimed Oliver. "We areprepar- different networks, they cannot nect time to the lEMS network ing for a well connected future." casilv send E-Mail to each other. through the international carrier. ( MARCH 198?

(INTEHNATIONAL BLECTTONIC G3AIL SERVICE

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Radio Telex Used to Access Computer Services International Electronic Mail Service (lEMS) showed that it is possible to access computer based services from the thousands of ships equipped with radio telex machines via a demonstration of a ship- board radio telex machine connected to a computer host on a packet switched network. The demonstration took place aboard the passenger liner Royal Viking Sea. Until recently, only ships equipped with expensive satellite communications equipment could access the computer hosts available on the Tymnet and Telenet packetswitched networks. This latest development makes a variety of computer services available to thousands of ships plying the high seas without making an investment in newequipment or time lost in refitting and retraining for satellite communications. Cupertino, California-based lEMS provides a range of communication and interconnection services for clients of all sizes.

INTERNATIONAL IiLECTRONIC L3AIL. SERVICE

lEMS 21686 Stevens Creek Blvd. Cupertino, CA. 95014 (408)446-4367

<■ ■*-■ WHOLE/DEARTH

SoftwareJCatalog &Review 140 TELECOMMUNICATING

THE COST OF NETWORKING ConnectCharge (Per ConnectedHour| Name of Hours Evenings Weekends ChargePer Other Initial Charge Monthly Charge! Business a Transaction Charges Network 300BAUO 1200 BAUD 300 BAUD 1200 BAUD CompuServe $19.95 None $12.50* $6* $12.50* None $500-51,000 per month pp.142,144, (Includes one for maintaining yourown 146 free hour) conference* CONFER II 20.00 10.00 $21 None None p.147 per group(2 or minimum per more members) group Dow JonesNt "/Retrievalpp.l 12,144 (Any member in choose oneof tireeplans:) Standard 75.00 None 72.00 72.00 12.00 12.00 None hour extrafree-text search Blue Chip 175.00 None 72.00 72.00 7.80 7.80 None $16.29/hour extra for ($lOO annual) free-text search Executive None 50.00 48.00 48.00 7.80 7.80 None hour extra for free-text search EasyLink None None 14.40 27.00 14.40 27.00 15 per address, $2-5 .15 extraforsigning on p. 145 per overseas from remote locations vis *TELEX. WATS lines. Electronic None 75.00 7.50 7.50 3.00 3.00 None $15/monthly (approx.) Information storage fees for each Exchange conference you create. System(EIES) p.147 International $100 ($5O per $5 per account $3.00 $3.00 25Cper 1000 characters None Electronic Mail account. lEMS (a 250-word message Service (lEMS) has a 2-account costs500); per p.145 minimum). overseas TELEX* MCI Mail None None None None Per message: S1 as None None p.145 electronic mail, as first class mail, $6 and up as overnight mail or TELEX. The Source SlOO SlO(S1 fee plus 525.75 76 None $10/monthly (approx). pp.141, $9 minimum storage fees for each 145, 146 connect conference you create. change). * surcharge if you use a differenttransmission network than CompuServe's own(will affectpeople in somesmall cities), a- Depends onwhether theconference(SIG) includes extratext databases. * TELEX rate dependson destination. This table shows the relative costslor CompuServe, Dow JonesNews/Retrieval, and The The Source. Source Telecomputing Corporation, communication networksreviewed in thisbook. Source.) Informationandmembership are 1616AndersonRoad, McLean, VA 22102; (Only those thatyouwould actuallysubscribe to available horn: 800/336-3330. areincluded. Comp-U-Store, torinstance, is CompuServe, 5000Arlington Centre, Box 20212, For addresses ol theother services listed, available through threeol thenetworks here-- Columbus, OH 43220;800/848-8990. seetheindividualreviews on thepages indicated.

ONTERNATIONAL 3LECTRONIC G2AIU SERVICE

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TWo to threeyears' worth ARTKLEINER: NewsNet outrages me, justas Many go back two orthree years. NewsNet's otexpensivenewsletters. . . many of its industry newsletters do: they're easy-to-use commands let youfind articlesby ail too damnedexpensive, and only add to the scanning titles or searching for key words. NEWSNET cultish mystique of insideaccess. But these The best calledFlash , flags publications news, that in van.rfpnpnriinnn« „„ do help trackspecialized everything comes related to a suSKJSis and they're cheaper and more currentonline particular topicand delivers iX dailv to y°ur and wkends); monthly minimum; average than in print- The selection includes Defense account. Use their On-LineComputer session: NewsNet, 945 Havertord Road, Bryn Industry Report, IBM Watch, Legislative Telephone Directory to find someone'sTELEX PA 19010: 800/345-1301 or(in Pennsylvania) Intelligence Week, Fiber/Laser News and or SourceMail number. 215/527-8030. Entrepreneurial Manager'sNewsletter.

A typical lettersenton MCI Mail: written and InstantdeliveryatSIperletter Electronic Mail telecommunicatedonapersonal computer, printed outin MCls officesin aremote city, and MfM MAII deliveredasa localletter through regular first ivmmi. class mail. For anextraSlO/month. you canstore See tableon p. 140for rates; MCI Mail, 2000M yourletterheadand signature withMCl, with street, N.W., Third Floor, Washington, DC 20036; their laserprinter, they'llprint themoneach letter. 800/MCI-2255.

ART KLEINER: If you own a modem or telephoneterminal, join MCI Mail—joining The nation s new postal system andreceiving messages costs nothing. For S1 youcan send an MCI Mail messageto someone's terminal,and for $2, send a message prints IrtKleiner/Nhole EartA that MCI out and drops off as Front: Whole Sarin Catalog GateFive (load regular first class mail. Higher rates ensure CA <*49tri my iiUfning morerapid hand-delivery; for a short la«e manuscript that mustbe across the country tomorrow, MCI Mail is probably the cheapest ,o Know that ITU. message you nold in youi of the aouity to iend anyone letter ($6) overnightmessage deliveryservice. MIL If paying for this letter. MCI Mail t2 Cheap, .luil? Significantly, Puroiator Courier works with, 3ut "c aren't paying Tor '.his letter That's wny, not against. MCI Mail. part jf tnij I'd very «ucft like for you to let ttn( wnen it arrives Ana if you do that I will proudly .Hap.ay ay pride First Clan I sent MCI Mail successfully two minutes ' -iunnc I've lost ,uy head This '.est me*safe I signed Whole Earth SoftwareCataltaf after on the first time. Youcan send ISO Gate Five (toad end of the day. Meopenad trie . and oi popped messages over the TELEX network easily, for Mell. fotta fo But thai about $2 extra to most countries ($1 in the you jet it foura. ArtK U.S.). Finding subscribers' addresses is tricky; MCI Mail needs abetter directory. As with other electronicmail networks, you can send the same messageto twelve people as easily as toone, butbe wary: MCI Mail, unlike The Source, will chargeyou for twelve letters! (Suggested by Harry Newton)

Low-costaccess to TELEX ... on each like a group chartering an Pay by the minute . . . airplane. Western Union's EASYLINK is also EASYLINK the only way to send yourcomputer text as a SOURCEMAIL telegram, and the cheapest way to send or ta hia «» «un»«, «.«" c»«vi iuvoUM M M v ... , » y , s:saE:s hnks to many««*corporate mail<* sgurßKKS!S2?'i«. McLean. VA 22102; 800/336-3797 or (in Virginia) lEMS m^.as * Anderson Road McLean W 22102 703/448-8877. --networks as it can find. 703/734-7500.'

EASYLINK has easycommands and oneof .„„,.,„._ ,_, "tm-n.. -. ART INTERNATIONAL ELECTRONIC~ the manuals in the It lets you KLEINER: Theoldest electronic mail best business. system ,or MAIL SERVICE (lEMS) forward incoming messagesto others with Pereonal computers is still the your own comments attached, and tagyour st versatile. As with MCI Mail, with p. you See tableon 140for rates; International sessions so that several users can share the "SourceMail can learn to send and receive Service, Electronic Mail 21686 Stevens Creek same account. Unfortunately, it wont let you messages within minutes. You pay by the Cupertino, CA 408/446-4367. m,nute but ' edit a mistake in amessage before you send ' tnere s no extra char9e for it. lEMS permits editing, but uses OnTyme s mu,tiple copies - To cut costs messages your processor ART KLEINER: Some of your would-be (for you on y°ur word Processor and then- send them arduous commands instructions, 1" communications electronic mail correspondents may be type cxc * " help instead of just ?or help). V 0 software. reachable only via corporate mail systems- Both networks work well with themore *SourceMail" offers a widerange of alternatives Tymshare's OnTyme. ITTs Dialcom. and the automated communications software(pages _you can reply t0 messages as you read them send copies t0 other e ,e kee three or four interwoven international TELEX 150-154), particularly MITE CROSSTALK and ' P °P P services. Corporations can afford thehefty ASCII which provide the electronic ot groups wt1 a get one message,- or minimum fees, but the rest of us can now link confirmation (called an "answerback") "expressmail"° your"message so it goes to in through thesetwo networks, which bundle requiredfor TELEXing. the ,ront of the receiver's incoming queue, their members into one "corporate* account

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Twotothree years' worth ART KLEINER: NewsNet outrages me, justas Many go back two orthree years. NewsNet's otexpensivenewsletters. . . manyof its industry newsletters do: they're easy-to-usecommands let you find articlesby all too damnedexpensive, and only add to the scanning titles or searching for key words. NEWSNET cultish mystique of insideaccess. But these The best calledFlash, flags publications help specialized everything R9t.< uar»ri.n.nrfinn «« v.***„««..««„ do track news, that comes in related to a and they're cheaper and more current online Particular topic and deliversit daily to your mSSSISn in print and wkends); Sl5 monthly minimum; average than - The selection includes Defense account. Use their On-LineComputer session: NewsNet, 945 Havertord Road, Bryn Industry Report, IBM Watch, Legislative TelephoneDirectory to find someone'sTELEX Mawr,PA 19010; 800/345-1301 or(in Pennsylvania) Intelligence Week, Fiber/LaserNewsand or SourceMail number. 215/527-8030. EntrepreneurialManager's Newsletter.

A typical letter sentonMCIMail: written and Instantdeliveryat$1perletter . . . Electronic Mail telecommunicatedonapersonal computer, printed outin MCls officesin aremote city, and MP] MAII deliveredasa local letterthrough regular first mmim class mail. For anextra SlO/month. you can store Seetableon p. 140for rates; MCI Mail, 2000M yourletterheadand signature with with street, Third Floor, Washington, DC 20036; their laser printer, they'llprint themoneach letter. 800/MCI-2255.

ARTKLEINER: Ifyou own a modem or telephoneterminal, join MCI Mail— joining MCI Mail s new postal system The nation and receiving messages costsnothing. For S1 you can send an MCI Mail messageto ' 1 -\U someone's terminal,and for S2, send a messagethat MCI prints out and drops off as CjLima Art "l**"""'**10 E«rUi FfUHC Whole fiarirt Software** Catalaf regular mail. Higher I*>o Gate Five Howl first class rates ensure Sear Lyn. Yoi i* more rapid hand-delivery; for a short ipeaM at Whole Ear* lly say manuscript that mustbe across thecountry tomorrow, MCI Mail is probably thecheapest Ltiat thia Resaage you nold in y< ($6) overnight message deliveryservice. I [f paying ror thu iettei MCI Mail ia t2 'Iheap. nuil? Significantly, PurolatorCourier works with, 3ui aren't paying for '.hi ■Ny not against, MCI Mail. 't tula teat. d mie. First Class I sent MCI Mail successfully two minutes I t*tole Earth Software Cala.ua> after signed on the first time. You cansend ISO Gate Five Road SanaaIt CA -I44M> messages over theTELEX networkeasily, for about$2 extrato most countries (S1 in the U.S.). Finding subscribers' addresses is tricky; MCI Mail needs a better directory. As with other electronic mail networks, you can send the same messageto twelvepeople as easilyas toone, but be wary: MCI Mail, unlike The will charge youfor twelve letters! (Suggested by HarryNewton)

Low-costaccessto TELEX... on each like a group charteringan Pay by the minute . . . airplane. Western Union's EASYLINK is also EASYLINK the only way to send yourcomputer textas a SOURCEMAIL c— telegram, and thecheapest way to send or -un "- c»c«. .uv n A W (See receive At reasonable you, c nte, Western— - 1651 Old Meadow .. TELEXes. a cost to | ""?? W SS±.Tnion SSfEEIH" |CMC „,,„„„„„,„,..,♦-corporate „,,;> p."ft140); Source* Telecomputing""V*?Corporation, 1616 McLean, VA 22102; 800/336-3797 or(in Virginia) lEMS lmks t0 as manV mail Anderson Road McLean VA 22102- -703/448-8877. networks as it can find. 703/734-7500.

has easy commands and _ ,_, »-. ....« EASYLINK one of .__„, .i.-~.-~... .. ARTKLEINER: TheT1 oldestelectronic mail INTERNATIONAL ELECTRONIC the best manuals in thebusiness. It lets you MAIL SERVICE (lEMS) forward incoming messages to otherswith sVstem for pers nal computers is still the your comments attached, and tag your mostversatile. °As with MCI Mail, with own you See tableon p. 140 forrates; International sessions so that several users can share the SourceMail can learn to send and receive Electronic Mail Service. 21686 Stevens Creek it let you messages within minutes. Youpay by the Cupertino, CA sameaccount. Unfortunately, won't m, Blvd.. 408/446-4367. message you ute out there s no extrachar9efor edit amistake in a before send / T it. lEMS permits editing, but uses OnTyme's multip,e" copies - To cut costs type messages ART KLEINER: Some of yourwould-be arduous commands (for instructions, you on y°ur word Processor and then- send them . h electronic mail correspondents may be type cxc *" " help instead of just? or helhelp). V"' communications software. f offers range alternatives reachableonly viacorporate mail systems- Both networks work well with the more SourceMail a wide of Both you you Tymshares OnTyme. ITT's Oialcom, and the automated communications software(pages ~ can reply t0 messa9es « read them, copies three or fourinterwoven international TELEX 150-154) particularly MITE and send to other people, keep lists CROSSTALK groups services. Corporations can afford the hefty ASCII EXPRESS, which provide theelectronic of who Wl a 9et one message,or express your message minimum fees, but the rest of us can now link confirmation(called an "answerback") mail " " so it goesto in through these two networks, which bundle required for TELEXing. the front the receiver's incoming queue. their members into one "corporate* account °*

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