2019NEW ZEALAND RED CROSS Annual Report PŪRONGO Ā-TAU Red Cross Rīpeka Whero Aotearoa has Aotearoa Whero Rīpeka Cross Red Zealand New this ever-changing In doing good. of history a proud Cross Red Zealand New home and overseas, at world, making a difference. are and staff members and recover for prepared are Ensuring neighbourhoods supporting new they Kiwis as settle, disasters, quickly from Shops Cross in one of our Red a treasure helping people find New Zealand. in Aotearoa good for of being here all part – it’s teams response disaster our for year This has been a busy including emergencies nationwide to who responded and West attack fires, the Nelson Tasman on building our focus strengthened flooding. We’ve Coast face to and ready prepared are that communities resilient crises. future be the primary to proud of refugee We are provider This New Zealand. Aotearoa in programmes settlement people 1,008 programmes, our migration through year new have a safe home and are 22 countries from their lives. rebuilding some of the to respond to we continue Internationally crises. Our international humanitarian urgent most world’s are experts, healthcare many of whom are delegates, We have care. medical emergency lifesaving providing neighbours, Pacific with our relationship a strong preparedness, building, disaster capacity strengthening and recovery. response by everydayOur mission is powered of human kindness. acts is and internationally communities Our work in our local be possible without and would not reaching diverse and far and supporters. staff of our amazing members, the efforts

NEW ZEALAND RED CROSS NEW ZEALAND Our mission is to improve the lives the lives improve Our mission is to mobilising people by of vulnerable of humanity and the power resilience. enhancing community

PŪRONGO Ā-TAU 2019 REPORT ANNUAL

NEW ZEALAND RED CROSS ANNUAL REPORT 2019 Disaster response team members at our exercise.

1 What We Stand For Tā Mātou Kaupapa NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 The Red Cross Fundamental Principles guide all we do, whether it’s supporting new Kiwis as they settle in Aotearoa New Zealand or providing medical care in Bangladesh.

2 Our Fundamental Principles HUMANITY INDEPENDENCE TE NGĀKAU ATAWHAI TE TŪ MOTUHAKE

The International Red Cross and Red Crescent The International Red Cross and Red Crescent Movement, born of a desire to bring assistance without Movement is independent. The National Societies, discrimination to the wounded on the battlefield, while auxiliaries in the humanitarian services of endeavours, in its international and national capacity, their governments and subject to the laws of their to prevent and alleviate human suffering wherever it respective countries, must always maintain their may be found. Its purpose is to protect life and health autonomy so that they may be able at all times to act and to ensure respect for the human being. It promotes in accordance with the principles of the Movement. mutual understanding, friendship, cooperation and lasting peace amongst all peoples. VOLUNTARY SERVICE HE RATONGA TŪAO

IMPARTIALITY It is a voluntary relief movement not prompted in any TE TŌKEKETANGA manner by desire for gain. It makes no discrimination as to nationality, race, religious beliefs, class or political opinions. It endeavours to relieve the suffering of individuals, UNITY being guided solely by their needs, and to give priority TE KOTAHITANGA to the most urgent cases of distress. There can be only one Red Cross or one Red Crescent Society in any one country. It must be open to all. It must NEUTRALITY carry on its humanitarian work throughout its territory. TE WHAKARAUPAPA

In order to continue to enjoy the confidence of all, the UNIVERSALITY International Red Cross and Red Crescent Movement O TE AO may not take sides in hostilities or engage at any The International Red Cross and Red Crescent time in controversies of a political, racial, religious or Movement, in which all societies have equal status and ideological nature. share equal responsibilities and duties in helping each other, is worldwide.

3 A New Zealand Red Cross disaster response team member visits the memorial for victims of the Christchurch attack. NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019

4 In many ways, this year has been about looking forward, as we have progressed our Strategy 2030 development which will guide our work for the next 10 years to 2030. Strategy 2030 articulates what our unique points of difference are, such as international humanitarian law, and will also help us to focus our efforts primarily on three core service areas – disaster risk management, international programmes and migration programmes. It has been great to meet with our people throughout the consultation process and hear what makes them passionate about being involved in New Zealand Red Cross. The National Board is looking forward to the next steps of this strategy journey.

The International Federation of Red Cross and Red Crescent National Societies (IFRC) has also been hard at work on their Strategy 2030, giving us the opportunity to provide feedback and also President’s align our national strategy. This year has also been a challenging one, with New Zealand forever changed following the Christchurch attack on 15 March. Report At such a dark time however, it was so encouraging to see the way that New Zealand Red Cross was able to support those directly affected as well as our wider communities around Pūrongo ā-Motu the country, particularly our Muslim friends and family. I am so proud of our people who showed that violence and hate a te Perehitini have no place in our society, and that we are defined by our common humanity.

On behalf of the National Board, thank you to our members, As I progress through my first year as staff and supporters for your contribution during the year. With the National President, it is wonderful the Strategy 2030 planning coming to its completion, we are to reflect on the many things we have looking forward to continuing to work together to improve the done to support our communities and lives of vulnerable people and enhance community resilience. to ensure that New Zealand Red Cross Kerry Nickels is fit for the future. NATIONAL PRESIDENT

5 NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019

Niamh Lawless, Secretary General, met members of the New Zealand Red Cross team responding to the Nelson Tasman fires. 6 We responded to many needs in our communities, both domestically and internationally, by deploying our highly- skilled members and staff. This included responding to the Sulawesi earthquakes and tsunami, the migration crisis in Cox’s Bazar, the Nelson Tasman fires, and an organisation- wide response following the Christchurch attack on 15 March. This tragic event was particularly challenging for our people, but I am so proud of how they looked after both the affected communities and each other.

This year the public was informed that one of our international delegates, Louisa Akavi, was abducted in Syria in 2013 and Secretary remains missing. This is an extremely difficult situation for Louisa’s family, friends and colleagues, as well as the wider New Zealand Red Cross whānau. We continue to support Louisa’s family, and work closely with the and General’s the International Committee of the Red Cross (ICRC) to bring Louisa safely back home. report To enable us to be fit for the future and to better serve our communities, we have also completed internal change processes Pūrongo a te affecting staffing structures within New Zealand Red Cross. This has been challenging particularly for those directly affected, so I Hēkeretari Matua would like to thank everyone for your support throughout these processes. We have also made good progress in working towards becoming more financially sustainable, which is worth celebrating.

It has been both an exciting and Thank you to everyone who has supported the work of New Zealand Red Cross this year. Whether you have given your time or challenging year for New Zealand donated to us, engaged with our first aid team or supported our Red Cross, with lots of hard work to retail shops, we are very grateful and look forward to another year help prepare Strategy 2030, while of supporting our communities together. also responding to exceptional Niamh Lawless circumstances in our communities. SECRETARY GENERAL

7 Philippa (Pip) Stewart NATIONAL VICE PRESIDENT NOVEMBER 2014, ELECTED NATIONAL VICE PRESIDENT NOVEMBER 2018 With qualifications in nursing, public health and business, Pip’s background is in operational service delivery and senior and executive management, including work as a New Zealand Red Cross international delegate. She is currently Chief Executive Officer of the charity Brackenridge in Christchurch and is on the board of the NZ Disability Support Network.

“It’s humbling to support New Zealand Red Cross people helping mobilise the power of humanity, upholding our Fundamental Principles in all that they do.”

Sarita Aldred Governance NATIONAL YOUTH REPRESENTATIVE, NOVEMBER 2018 Kāwanatanga Sarita’s journey with New Zealand Red Cross began in 2013, and she is now involved in many activities in her home town of . Sarita takes pride in seeing young people who begin at grassroots level and become leaders in their communities and nationally. Sarita was previously Co-Deputy Chair of the National Youth Panel and the Asia-Pacific Youth Network liaison for New Kerry Nickels Zealand Red Cross. NATIONAL PRESIDENT NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 NOVEMBER 2015, “Building resilience in communities is at the core of what we do as ELECTED PRESIDENT NOVEMBER 2018 an organisation. All our work makes me proud to be part of the new generation of members and leaders within New Zealand Red Cross.” Kerry is a lawyer who has held legal, governance and commercial roles in retail, utilities and financial businesses. She is currently the General Counsel and Company Secretary for The Warehouse Group. Prior to joining the National Board, Kerry was Chair of the New Zealand Red Cross Area Council. We also acknowledge “I am committed to ensuring we continue to work We also acknowledge Jenny McMahon, Jerry Talbot and Mat Darling together as ‘one team’ to maximise our ability to do who concluded their time on the National Board in November 2018. great things for and in our communities, both locally Jenny and Mat retired after reaching the end of their terms and Jerry and overseas.” did not seek re-election after many years’ service. We would like to thank them for their commitment to the National Board, along with their wider involvement with New Zealand Red Cross and their continued support.

8 John Dyer, NZGD Wendy Lau OCTOBER 2017 NOVEMBER 2018 John initially joined New Zealand Red Cross Wendy became a member of New Zealand Red in 2001 as a member of the Central Region Cross in 2014 and was most recently the chair of Board. After deploying to Indonesia as a New Zealand Red Cross the New Zealand Red Cross Auckland Area Council. Initially trained international delegate in 2005, he then worked for the International as a Chartered Accountant, Wendy has held risk, governance and Federation of Red Cross and Red Crescent Societies in Geneva until strategy roles in financial services and consulting. September 2016. He joined the National Board in October 2017. “New Zealand Red Cross has been part of the fabric of our country “I am proud to be part of an organisation with such dedicated for the past century, touching the lives of our people in their times of people working actively every day for the good of communities, and need. It’s an honour to be part of this work.” who are prepared to step up, selflessly going the extra mile, when they are needed.” Marama Royal NOVEMBER 2018 – SEPTEMBER 2019 QSM Sue Ineson, Marama joined New Zealand Red Cross as a NOVEMBER 2018 Maori Advisory Committee Member in 2017 Sue has extensive experience in the non-profit and was elected to the National Board in 2018. Marama is an sector, having held various governance and experienced Senior Manager having worked in government and senior roles in a number of organisations. Sue was previously a non-government organisations over the past 40 years, however her New Zealand Red Cross branch and area council member and the interests are now in governance and directorship roles. Marama is a Board Chair of Refugee Trauma Recovery which is now part of New Justice of the Peace, a community role she has held since 2002. Zealand Red Cross. “I feel honoured to be part of New Zealand Red Cross Rīpeka Whero “It is an exciting time to be part of New Zealand Red Cross as we develop Aotearoa. We have a long and proud history not only in Aotearoa but Strategy 2030, ensuring the organisation continues to remain fit for internationally. He aha te mea nui o te ao? He tāngata, he tāngata, purpose in a changing and increasingly complex world.” he tāngata. What is the most important thing in this world? It is the people.” Warren Johnstone OCTOBER 2017 Scott Tambisari Warren is a qualified Chartered Accountant and NOVEMBER 2016 is currently the Managing Partner and Senior Scott works for Nelson City Council in community Audit Partner at BDO Christchurch. He joined the National Board development alongside his governance roles. He was previously in October 2017. President of the New Zealand Red Cross Nelson Branch, Deputy Chair of our Tasman/Marlborough Area Council and Deputy Chair “I continue to be amazed and inspired by the work that New Zealand of our National Youth Panel before joining the National Board in Red Cross people are doing. Their incredible commitment and November 2016. energy makes a real difference in the lives of vulnerable people.” “There is one main reason why I’m involved with New Zealand Red Cross and why I’m immensely proud of our organisation - our people! We have some really fantastic people out there doing incredible work to support the most vulnerable in our communities.” 9 Empowering youth to be involved

We are proud of the growing movement of young people involved in New Zealand Red Cross. Our National Youth Panel seeks to support, equip and involve young humanitarians even more actively within our communities.

This year our Panel was elected by their peers at the biannual National Youth Forum hosted in Dunedin with young people coming together from around Aotearoa New Zealand. Their strategic focus moving forward is the development of the National Youth Policy and working National alongside the newly appointed Youth Activators around the country. The Panel also feeds into the Pacific Youth Network which is an advocacy platform for youth in 14 Youth Panel Pacific nations. Te Mana Rangatahi Sarita Aldred National Youth Panel Chair NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 Michael Richardson

Michael is currently studying towards his degrees in psychology and business management at the University of Waikato. Having joined New Zealand Red Cross in 2015 as a refugee support volunteer, he has since partaken in Youth as Agents of Behavioural Change training and is a committed Disaster Welfare and Support Team (DWST) member. Michael has recently returned from Fiji as a delegate of the International Federation of Red Cross and Red Crescent Societies’ Pacific Youth Network.

10 Mili Davie-Martin Dylan Walsh

Mili grew up in Dargaville and moved to Hamilton to Originally from Masterton, Dylan has been a DWST member study a Bachelor of Nursing. She then returned to for the past five years. He is currently enjoying studying Northland to pursue a career in nursing in Whangarei. In a Bachelor of Arts at Massey University, majoring in 2017, Mili joined DWST and is now on the National Youth Defence Studies and Emergency Management. Dylan was Panel. Mili’s goal is to continue her training and join the previously involved with the Youth in Emergency Services international delegate programme, and in future be programme in his region. deployed as a registered nurse. Daniel (Dan) Wilden Isobelle (Izzy) Lane Born and raised in Dunedin, Dan joined New Zealand Originally from Nelson, Izzy has spent the past five Red Cross as a member in 2014 through the Youth years in Dunedin where she gained her Bachelor of Law Emergency Preparedness Programme. He now actively and Bachelor of Arts in Human Geography. During her participates in many activities in Dunedin, particularly studies, she joined DWST. Currently living in , focusing on youth development and leadership of youth Izzy pursues her passion of humanitarian work and is within New Zealand Red Cross. eager to support and engage youth in the community. Belle Davenport Octavia Sheha Belle lives in Christchurch and studies Education and Octavia works as an Integrated Business Planning Development. Belle is passionate about community, Lead at Fonterra and has a Commerce degree from the youth development and strengthening young people. University of Auckland. Octavia is a former refugee who She enacts this through her involvement with New arrived in New Zealand in the 1990s. Octavia has been Zealand Red Cross and various Christchurch-based involved with many non-profit organisations and is a community organisations. DWST Deputy Team Leader.

11

12 NEW ZEALAND RED CROSS ANNUAL REPORT 2019 REPORT ANNUAL CROSS RED ZEALAND NEW

RESTORING FAMILY LINKS DISASTER RISK MANAGEMENT scale response, 32members volunteered Nelson Tasman fires was ourlargest- used by used by Hazard Appiscurrently ZealandNew Red Cross’ 2,040 Responded to enquiries. loved ones. in theirsearch for missing Helped families 380 153,000 75 hours Team members. Welfare andSupport trained Disaster 115 over

21

users. active ?

days.

INTERNATIONAL PROGRAMMES 40% international delegates We deployed our who specialiseinhealthcare. ZealandNew Red Cross delegates ofdeployments were MIGRATION PROGRAMMES programme, we welcomed Through oursettlement start-up employment. work experience and were supported into within theprogramme Nearly people 370 65 That’s onejobaday! times to 1,008 20 were in Asia Pacific.were inAsia 22 of deployments 58% countries. countries.

from people RED CROSS SHOPS FIRST AID 798 50 volunteer at theirlocal Red Cross Shop. people generously gave theirtimeto 68,675 across Aotearoa Zealand. New people were trained infirst aid Aotearoa Zealand. New Red Cross Shopsacross

COMMUNITY PROGRAMMES 119,107 hours ofvolunteered time. 289 in Northland,Taranaki and Wairarapa. Winter Warmer Packs were provided to households 3,300 via Curtain Banks. curtains sentout 476,142 2,282 meals delivered. Meals OnWheelsdrivers. people transported through Community Transport. 14,439 13

14 NEW ZEALAND RED CROSS ANNUAL REPORT 2019 REPORT ANNUAL CROSS RED ZEALAND NEW

MAP KEY Communications Disaster Management National Society Development NIGERIA SWITZERLAND Abbie Hamilton Karen Page Jennifer Hughes Miriam Bugden Where intheworld are our internationaldelegates? Protection Health Climate Change YEMEN Rolands Selis IRAQ Jennifer Hughes Judy Owen SOUTH SUDAN AFGHANISTAN Louise Humphreys Kaye Wilson Karen Page Abbie Hamilton Lucy Gallagher Gail Corbett BANGLADESH Guru Dev Singh Guru Dev Fiona Blair Bronwyn McBain Barbara Turnbull Alix McGinity Alistair Ineson Wendy Stuart MYANMAR Emergency Response Unit and Telecommunications Information Technology Amanda Aye Felicity Gapes INDONESIA Stephen Scott Rosalind Adnitt Merle Weber Leina Isno Laura Johannsen Janet Gorrell Where in the world are our international delegates?

FEDERATED STATES OF MICRONESIA Cate Keville

SOLOMON ISLANDS Guru Dev Singh SAMOA Vivienne Euini

FIJI COOK ISLANDS Lesley Jacobson Cate Keville Cate Keville

ASIA PACIFIC REGION Sue Chamberlain Tricia Wilden Felicity Gapes Olivia Warrick Malcolm Johnstone Hanna Butler Maria Manaton Daniell Cowley Stephen Manson

We also acknowledge Louisa Akavi, our friend and colleague, who remains missing.

15 This has been a busy year for our disaster response teams and broader New Zealand Red Cross whānau. We responded to eight emergencies nationwide, including the Nelson Tasman fires, Christchurch attack and West Coast flooding. For the fires, 32 members volunteered 2,040 hours over 21 days. We continued to refresh our disaster response training for our 22 teams and 380 members, and introduced the Volunteer Rescue digital tool, which enables more efficient deployment during emergencies. Our recovery team continued to support communities affected by the November 2016 earthquake by coordinating community events, establishing a Kaikoura Community Relief Team, and providing AEDs and first aid training. We joined the Floods Resilience Alliance, a three-year partnership with the International Federation of Red Cross Disaster Risk and Red Crescent Societies and the Zurich Foundation, focused on enhancing resilience to floods and other Management adverse events. We also enhanced our psychosocial support training and began developing a Community Engagement Toolkit, to Whakahaere Mōrearea help equip our people to support their communities before, Aituā during and after disasters. As part of our strategy in building the effectiveness, NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 sustainability and efficiency of DRM, we continue to Disasters don’t discriminate — they strengthen our relationships with Civil Defence Emergency Management (CDEM), Fire and Emergency New Zealand and can happen at any time, anywhere . and affect anyone. Our disaster risk management programmes help local Our New Zealand Red Cross Hazard App is currently used by 12 CDEM groups. With 153,000 active users, this app communities prepare for, respond to has been embraced by the public and our partners as New and recover from disasters. Zealand’s leading mobile disaster alert tool. High-priority We have made great strides to alerts, such as tsunami warnings, will soon be broadcast over the app, enabling greater dissemination of messages strengthen our kaupapa for disaster and potential to save lives. risk management (DRM) - our vision to connect, care and prepare.

16 Sarah Bradley, who was evacuated during the Nelson Tasman fires.

“Red Cross has been an incredible support. We could see that they were tired as well, but they were still there for us. Red Cross is just different. They make you feel so much better.”

17 In February 2019, Christchurch was reinstated as a settlement location, after an eight-year gap due to the earthquakes. Christchurch is now the eighth location in Aotearoa New Zealand to welcome former refugees.

Through our Pathways to Settlement programme, we welcomed 1,008 people from 22 countries. Many of these new Kiwis are from Syria, Myanmar and Colombia.

Our work would not be possible without our dedicated team who support former refugees as they establish a home in their new communities. This past year, close to 1,600 people have given their time and resources to contribute to our refugee settlement work across Aotearoa New Zealand.

Through our Pathways to Employment programme, which connects new Kiwis with local businesses and offers support on their employment journey, more than 430 Migration former refugees actively sought work. Nearly 370 people within the programme were supported into employment or work experience. An additional 41 people were supported Programmes to pursue full-time education. Our settlement youth workers, with their own personal Ngā Kaupapa refugee journey, continue to make an impact with young new Kiwis. This innovative service provides youth-focused Hunga Whakarere orientation and support, and the feedback and outcomes of NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 this service are incredibly inspiring.

Across the year, Refugee Trauma Recovery (RTR), our We are proud to welcome people from Wellington-based service, assisted 116 former refugees in refugee backgrounds to Aotearoa New addressing challenges arising from traumatic experiences. Zealand and support them to make a We also provided support after the Christchurch attack to home, connect with new communities RTR clients, and individuals working for local Wellington and gain employment. community and social services. RTR represented New Zealand Red Cross on an International Federation of Red Cross and Red Crescent Societies working group, addressing pressing mental health and psychosocial needs of people affected by conflict, disasters and emergencies.

18 John, a refugee support volunteer, has become good friends with Hassan who is a former refugee from Afghanistan.

“He talks to me about what he’s been up to in his life; he’s happy to talk about anything. Hassan is just looking forward to the future. He’s working towards it. His plan is there, all in his head.”

19 This year, the Restoring Family Links (RFL) team responded to 115 new enquiries from individuals and families across 44 countries.

We assisted 75 families in their search for missing loved ones or to ensure ongoing communication between family members, and provided referral support to 40 individuals and families. We continued to manage 38 enquiries that were initiated in previous years as case resolution can sometimes be a complex, lengthy process.

We continued working alongside authorities to develop a coordinated response to enquiries for the missing Restoring during large-scale domestic disasters. In March 2019, the International Committee of the Red Cross (ICRC) activated a page on their Restoring Family Links website, at the request Family Links of New Zealand Police following the Christchurch attack. The RFL team subsequently responded to 158 missing Te Whakaroa I Ngā person enquiries from 18 countries including New Zealand. Our RFL Programme Coordinator was deployed to Hononga Whānau ICRC Geneva in May and is contributing to the ongoing

NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 development of the RFL Global Strategy. In her place, we were fortunate to recruit an experienced colleague from We work to reconnect families across who is acting as the RFL Coordinator during this time. the world separated by armed conflict, disaster and migration. We do this As people are increasingly forced to make desperate through helping search for missing choices and take dangerous routes in search of safety loved ones, facilitating the exchange and a better life, the number of missing people will only increase, making this unique service even more important. of family news and attempting to We continue to build and enhance our RFL service, one of identify the fate of those reported the oldest services in the International Red Cross and Red missing. Crescent Movement.

20 “Being separated from loved ones by conflict, migration or disaster can have far-reaching and devastating impacts on a person’s life. Our service helps ease this trauma of separation by working to find those who are missing.” — Katherine Wright, Restoring Family Links Coordinator.

21 Resilient communities are better able to withstand and recover from the impact of disasters and crises.

We continue to work with communities to identify vulnerabilities to potential disasters and support them to build on their existing preparedness and recovery capabilities.

In the past 12 months, we have deployed our highly skilled international delegates who have provided technical expertise in over 20 countries 65 times, responding to some of the world’s most urgent humanitarian crises.

As part of the International Federation of Red Cross and Red Crescent Societies’ global disaster surge system, New Zealand Red Cross hosts one of five Information Technology and Telecommunications Emergency Response Units. Our team travels to disaster-affected areas, to restore information technology and telecommunication systems. As part of the International response to the 2018 Sulawesi earthquake and tsunami in Indonesia, they rebuilt critical communications infrastructure Programmes and provided a communications lifeline to affected communities. We worked closely with our Pacific neighbours supporting capacity building, climate resilience, first aid instructor Ngā Kaupapa Ā-Ao training, and disaster preparedness, response and recovery. Our international delegates who are specialised in climate change have strengthened weather forecasting and early NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 warning systems. This will help Pacific communities prepare Our international programmes for extreme climate conditions. We wish to acknowledge provide assistance to communities the Ministry of Foreign Affairs and Trade for supporting our affected by disasters and conflicts humanitarian efforts within the Pacific and beyond. around the world, and work with our In response to the humanitarian crisis in Bangladesh, our neighbouring Pacific Island National international delegates, who are experts in healthcare, were Societies to grow capacity and deployed to provide lifesaving emergency medical care. resilience in the region. This year, Red Cross nurse Felicity Gapes was awarded the highest international nursing distinction, the Florence Nightingale medal. For over a decade Felicity has been a New Zealand Red Cross international delegate and has worked in regions of conflict and political instability.

22 “I’m just doing my job and I feel privileged to be part of a team providing the basics of healthcare to those affected by conflict.”

Felicity Gapes, New Zealand Red Cross international delegate specialising in health, and recent recipient of the Florence Nightingale Award.

23 2019 marks the 70th anniversary of the Geneva Conventions, which provides an opportunity for all parties to renew support for these important foundations of international law.

To mark this anniversary, we launched an innovative campaign to identify and support young leaders to meet the humanitarian challenges we face, including the challenge to promote and uphold the rules of war.

Our International Humanitarian Law (IHL) Advisor delivered educational seminars across Aotearoa New Zealand, to raise awareness of IHL and other important related issues. To date, around 300 New Zealand Red Cross staff and members across the country have gathered to reflect on International the distinctive identity of Red Cross: IHL, the Fundamental Principles and the values of those principles that help build a culture of nonviolence and peace.

Humanitarian We promoted awareness of the Treaty on the Prohibition of Nuclear Weapons, an important milestone in the ongoing effort to secure a global ban on the use of nuclear weapons. Law We also continued to provide the secretariat for the IHL Committee, which is made up of government ministries NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 Ture Ngā Tangata o te Ao and experts from civil society to advise on and support the implementation of IHL obligations.

In December 2018, we hosted the seventh IHL Moot Court New Zealand Red Cross takes pride in competition, aimed at raising awareness of the laws of promoting knowledge and respect for war. The annual Moot Court competition provides an opportunity for law students from across New Zealand to international humanitarian law — the make their case and apply the law in a practical setting of ‘rules of war’ protecting people who a war crimes tribunal. The moot problems are fictional but are not, or are no longer, taking part in deal with real issues. Thank you to the judges, Victoria Law a conflict. School, Bell Gully and the International Committee of the Red Cross (ICRC) for their support.

24 “I think IHL is relevant to today’s society as conflicts become more complex and there are not the two sides to a battle anymore.”

George Wietzke, University of Canterbury.

25 Every day, our members are busy volunteering in communities across the country, and this year, they clocked up an incredible 119,107 hours to help us do good in Aotearoa New Zealand.

Our Meals on Wheels and Community Transport drivers have been friendly and familiar faces helping keep people connected with their communities. This year, our Meals on Wheels teams delivered more than 476,142 meals to people throughout the country and our Community Transport drivers assisted 14,439 people to reach appointments, often by arrangement with local District Health Boards.

As winter approached, our members helped 450 households keep warm with 3,300 pairs of curtains. Our partnership with AMI Insurance also helped us provide Winter Warmer Packs to 289 households in Northland, Taranaki and Wairarapa. We also delivered first aid training Community through our People Savers programme to 15,624 primary and intermediate students. Our members continue to deliver locally-led projects, from educating young people Programmes on international humanitarian law in Hawke’s Bay to providing an outreach support service to those who have Ngā Kaupapa Hapori been affected by earthquakes. Our members and staff have a long history of doing good and this year we focused on how we can continue to meet NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 the evolving needs of our communities. We are on a journey You’ll find good people doing good to transition to a new operating model to help inspire things in neighbourhoods right across and enable our members and communities to proactively Aotearoa New Zealand. Whether it’s deliver humanitarian action. This includes strengthening delivering a hot meal, providing a lift and mobilising communities to build resilience and to the doctor or empowering young preparedness. people, our friendly people make a Some of our recent projects involved engaging with Pacific difference in communities. peoples on co-creating disaster preparedness resources for local communities and supporting Neighbours Day by encouraging community connectedness. We also implemented Kia Pakari, a resource for primary and intermediate students aimed at increasing knowledge around preparing for disasters.

26 De’Anne volunteers as a programme coordinator in Wellington.

“I enjoy volunteering because I’m able to interact with people in our community.”

27 Our dedicated team of first aid instructors have delivered lifesaving skills to 68,675 people in Aotearoa New Zealand this year, a substantial increase from previous years. We achieved this by providing a full range of quality training courses delivered by highly qualified instructors.

We continued to upgrade our training venues with advanced technology, enhancing our participants’ learning experience. We also implemented key changes which allowed our specialist instructors to focus on training, while enabling other staff to promote our products and services.

Our innovative app learning programme is being further developed, offering a unique point of difference which has been well received. We are also evolving our psychosocial First Aid first aid course and expanding this into the new Mental Whakaora Whāwhai Health Matters programme. Our extensive new range of high quality first aid kits and equipment has proved popular. These industry-specific kits include biohazard clean-up systems, eye care, and new Our successful first aid training and innovative bandages and dressings. The Powerheart programme builds confidence within range of automated external defibrillators (AEDs) continue to lead the market, evidenced this year by the number NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 our communities, minimising risk and of lives saved following a sudden cardiac arrest. Leading saving lives and provides funds to technology through cardio pulmonary resuscitation (CPR) support our activities. feedback and automatic shock make this product the ideal lifesaving device in the workplace.

With superior training courses and our extensive first aid product range, we provide a complete solution to clients in complying with health, safety and wellbeing requirements.

We continue as a Category 1 training provider, assisting communities to be resilient by providing lifesaving knowledge and tools that are of a world-class standard.

28 “The more people that know what to do in an emergency, the more lives are saved.”

Betty Tannous, a New Zealand Red Cross first aid instructor in Christchurch.

29 Red Cross Shops raise funds to support our programmes at home and overseas. We have had a successful year with continued growth in sales from our newly branded shops and super stores. Our shops are not only built on sustainability principles, but they also provide items to people at a price they can afford.

As part of our plan to grow our Auckland presence, we opened two new Red Cross Super Stores, in Henderson and Wairau Park. Our and Upper Hutt Red Cross Shops were relocated and renovated with new branding.

Our seven new super stores are prospering, improving our Red Cross revenue stream and increasing brand exposure in local communities. We currently have 35 Red Cross Shops, seven Red Cross Super Stores, and eight branch-led Red Cross Shops Shops, totalling 50 shops nationwide. We continue to value our relationships with ServiceIQ Ngā Toa Rīpeka Whero and our growing list of retailers donating surplus stock to our Red Cross Shops, including Kathmandu, Country Road, H&M, Zara, David Jones, Sportscraft, Rodd &

NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 Gun and Mission Brown. We will continue to build Our Red Cross Shops are run by new relationships with companies that donate goods passionate people doing great things, otherwise destined for landfill. including our committed members Our delivery trucks are vital in helping to secure bulk donating their time and energy, donations that enable us to offer a complete delivery together with support from local service for furniture and household goods. communities donating goods. Our shops provide a sustainable and In the coming year we will continue our rollout of new super stores in major cities and look for opportunities to create ethical option when people wish to New Zealand Red Cross hubs in the community, further donate unwanted clothes, books, develop our team skills, increase our sales and enhance our furniture and other items. Red Cross Shop brand.

30 “I’ve learned lots of things, but it’s about the quality of people who come here to help. I love helping people and I’d seen many things about Red Cross helping people internationally. I wanted to be a part of it.”

Oudi is one of the team at our Red Cross Super Store in Wairau Park, Auckland. 31 Our 2018 Annual Report was selected as Highly Commended in the Tier 1 (over $30 million of annual expenses) New Zealand Charity Reporting Awards. The judges were impressed by the effectiveness, innovation and overall presentation of the financial and non-financial information in the Annual Report.

The Group includes the results of New Zealand Red Cross Incorporated including Red Cross Branches and the New Zealand Red Cross Foundation, a charitable trust that invests funds on behalf of New Zealand Red Cross.

The following table summarises the financial performance of New Zealand Red Cross Group, highlighting the surplus Financial from ongoing activities, programmes funded by special Summary appeals and investment activities. OVERVIEW OF THE YEAR Whakarāpopototanga Operating results tend to vary year to year due to when special appeal income is received and spent on Pūtea humanitarian activities, which can be across a number

NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 of years. An example of this has been the Christchurch Earthquake Recovery programme, where income was received after the 2010 and 2011 earthquakes, and was The New Zealand Red Cross Group spent on community-focused response, recovery and recorded a total net surplus for the resilience activities over the subsequent financial years. year of $0.730 million for the 12 New Zealand Red Cross Incorporated’s net deficit from months to 30 June 2019. This is after operating activities has decreased from the previous year due spending $23.9 million on a range of to the reduced expenditure on the Christchurch earthquake of humanitarian activities. February 2011 and the Canterbury earthquake of September 2010 recovery programmes. There was also an increase in revenue from our trading and fundraising activities.

32 TRADING AND FUNDRAISING ACTIVITIES New Zealand Red Cross Group 2019 2018

(in thousands of dollars) • Net revenue from fundraising increased by Net income from trading and 23%. Individual giving, corporate sponsorships, 12,637 9,044 fundraising activities trusts and foundations continue to be a major source of fundraising. This included a generous response Income from contracts and grants 10,242 9,104 from New Zealand and overseas communities in the (excl. Foundation) aftermath of the Christchurch attack. Foundation annual operating grant 2,100 2,320 • The net trading income from our first aid activities Other revenue 1,487 1,996 has increased by 39% due to our extensive range of first aid training courses and products which provide Humanitarian activities (19,181) (18,893) a complete health and safety solution for individuals Administration and and businesses. (6,747) (5,682) management activities • Red Cross Shops have also had a successful year of Net operating surplus/(deficit) sales, with an increase in net surplus of 36% largely 538 (2,111) before legacies and special appeals due to our new super stores.

Legacies income 2,748 5,000 • Legacies continue to be generously gifted and are Special appeals income 597 2,059 primarily used to fund humanitarian activities, including 25% of all legacies received being invested Christchurch recovery programme (2,181) (3,612) in the Foundation to strengthen our capital reserves. These funds fluctuate from year to year. In 2019 we Other special appeals (2,539) (2,958) received $2.7 million compared to $5 million in 2018. Gain on property holdings 186 839 • Special appeals raised $0.6 million with the majority Net deficit from New Zealand of the funds raised for the Indonesia earthquake and (651) (783) Red Cross Incorporated tsunami of 2018. Donations were also received for the Bangladesh crisis, Cyclone Idai in Mozambique and Net surplus from New Zealand 1,381 2,477 Red Cross Foundation Kerala (South India) floods.

Total comprehensive revenue 730 1,694 and expenses

33 HUMANITARIAN ACTIVITIES • Expenditure on our international programmes which includes supporting our international delegates in the During the year, we spent a total of $23.9 million field, the resilience of our Pacific Island National Societies on humanitarian activities including community neighbours, and other National Societies faced with programmes, migration programmes and emergencies, has totalled $5.1 million. This is funded international programmes. through fundraising as well as a contract with the Ministry of Foreign Affairs and Trade.

2019 HUMANITARIAN ACTIVITIES • A third of the funds spent on humanitarian activites is for in thousands of dollars our migration programmes, which included supporting 1,008 former refugees to settle and connect with their new communities, and helping nearly 80% of those actively INTERNATIONAL seeking work find employment or work experience. This is PROGRAMMES ($5,143) largely funded by government contracts. • Our community programmes continue to mobilise our MIGRATION PROGRAMMES COMMUNITY strong membership who volunteer approximately 120,000 ($7,800) PROGRAMMES ($4,811) hours of humanitarian action to support the vulnerable and isolated members of our communities, as well as implementing programmes to increase community resilience and preparedness in the event of a disaster.

• A further $2.1 million was spent on Christchurch NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 DISASTER RISK earthquake recovery activities and $2.5 million of special CHRISTCHURCH MANAGEMENT appeal funds was spent on North Canterbury earthquake ($1,427) OTHER SPECIAL RECOVERY APPEALS ($2,181) recovery activities ($0.98 million), international and ($2,539) Pacific disasters.

• The work carried out by our branches represents an • Through our disaster risk management important component of both our fundraising revenue as programmes, we trained 380 Disaster Welfare and well as the delivery of domestic community programmes. Support Team members and volunteered 2,040 The net income generated by branches in the year hours over 21 days as part of the Nelson Tasman totalled $0.6 million from activities including our street fires response. Our New Zealand Red Cross Hazard appeal and other fundraising activities, including book App, which disseminates disaster warning and fairs and retail trading. alerts, currently has 153,000 active users.

34 RED CROSS FOUNDATION New Zealand Red Cross Foundation 2019 2018

The Red Cross Foundation generates revenue that (in thousands of dollars) provides annual funding to New Zealand Red Cross Total Revenue 1,343 954 while also maintaining the value of investments. The Foundation paid an operating grant of $2.1 million to Operating Grant to NZRC 2,100 2,320 New Zealand Red Cross during the year, which goes to Interest paid to NZRC on Deposits 183 170 support the delivery of humanitarian activities. Other Expenses 159 152 The Foundation made a net surplus of $3.481 million before paying the $2.1 million operating grant to New Total Expenses 2,442 2,642 Zealand Red Cross Incorporated, resulting in a net Net Loss (1,099) (1,688) surplus for the year of $1.381 million. This included an increase in the fair value of the Foundation’s Net Gain on financial instruments 2,480 4,165 investments of $2.480 million. Total assets managed and hedges by the Foundation were $54.721 million at 30 June 2019, an increase of $1.9 million on the previous Net Surplus 1,381 2,477 financial year.

The Foundation continues to be well served by the STATEMENT OF FINANCIAL POSITION Trustees who volunteer their time to ensure the funds Members’ funds represented by Net Assets at of New Zealand Red Cross are invested wisely for the 30 June 2019 were $93.8 million (2018: $93 million). long-term benefit of the National Society. Net Assets includes cash $14 million (2018: $14.3 million), property, plant, equipment and intangibles of $30 million (2018: $29.2 million) and investments of $51 million (2018: $49.6 million). The financial position of the New Zealand Red Cross Group remains in a healthy position with an increase of $4.7 million in accumulated funds, although we will always be dependent on the success of our ongoing fundraising efforts and trading activities to support humanitarian needs. Financial stewardship of the New Zealand Red Cross Group’s investment continues to ensure New Zealand Red Cross’ future financial sustainability.

35 New Zealand Red Cross Incorporated

SUMMARY FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2019 NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019

36 NEW ZEALAND RED CROSS GROUP SUMMARY STATEMENT OF COMPREHENSIVE REVENUE AND EXPENSE FOR THE YEAR ENDED 30 JUNE 2019

in thousands of dollars Note 2019 2018 REVENUE

Trading Activities 14,928 13,048

Contracts and Grants 10,242 9,104

Donations and Fundraising 15,073 14,647

Legacies 2,748 5,000

Dividends 1,247 797

Other Revenue 1,584 2,153

Total Revenue 4 45,822 44,749

EXPENDITURE

Employee Entitlements 23,286 23,127

Other Expenses 24,472 24,932

Total Operating Expenses 47,758 48,059

Net deficit from Operating Activities (1,936) (3,310)

Change in Fair Value Investments 2,480 4,165

Net surplus after Fair Value Adjustments 544 855

Net Gain on Land and Buildings Revaluation 186 839

Total Comprehensive Revenue and Expense 730 1,694

The accompanying notes on pages 40–41 form part of these summary consolidated financial statements

37 NEW ZEALAND RED CROSS GROUP SUMMARY STATEMENT OF FINANCIAL POSITION AS AT 30 JUNE 2019

in thousands of dollars 2019 2018 ASSETS

Total Current Assets 17,989 18,447

Total Non-current Assets 81,139 78,853

Total Assets 99,128 97,300 LIABILITIES

Total Current Liabilities 5,370 4,271

Net Assets 93,758 93,029 MEMBERS’ FUNDS

Accumulated Funds 74,738 70,072

Restricted Funds 1,973 6,096

Asset Revaluation Reserve 17,047 16,861

Total Members’ Funds 93,758 93,029 NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019

The accompanying notes on pages 40–41 form part of these summary consolidated financial statements

For and on behalf of the National Board who authorised the issue of these summary consolidated financial statements on 14 September 2019.

Kerry Nickels Niamh Lawless National President Secretary General

38 NEW ZEALAND RED CROSS GROUP SUMMARY STATEMENT OF CHANGES IN MEMBERS’ FUNDS FOR THE YEAR ENDED 30 JUNE 2019

in thousands of dollars 2019 2018

Opening Members’ Funds 93,029 91,335

Net Surplus after Fair Value Adjustments 544 855

Other Comprehensive Revenue and Expense 186 839

Total Comprehensive Revenue and Expense 730 1,694

Closing Members’ Funds 93,758 93,029

The accompanying notes on pages 40–41 form part of these summary consolidated financial statements

NEW ZEALAND RED CROSS GROUP SUMMARY STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 30 JUNE 2019

in thousands of dollars 2019 2018

Net cash flows from Operating Activities 1,114 965

Net cash flows from Investing Activities (1,412) (2,205)

Net Decrease in Cash and Cash Equivalents (298) (1,240)

Cash and Cash Equivalents at the beginning of the year 14,298 15,538

Cash and Cash Equivalents at the end of the year 14,000 14,298

The accompanying notes on pages 40–41 form part of these summary consolidated financial statements

39 NEW ZEALAND RED CROSS GROUP NOTES TO THE SUMMARY FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2019

NOTE 1: REPORTING ENTITY The full financial statements are available on request by contacting the General Manager, Commercial and The consolidated financial statements for the year ended Shared Services, PO Box 12-140, Wellington 6144 or 30 June 2019 comprise the activities of New Zealand email [email protected]. The full financial Red Cross Incorporated and the New Zealand Red Cross statements have been prepared in accordance with Foundation (the Group). Generally Accepted Accounting Practice in New Zealand. New Zealand Red Cross Incorporated (New Zealand They comply with Tier 1 PBE accounting standards. Red Cross) is registered as a charity, under the Charities Act 2005. NOTE 3: MEMBERS’ FUNDS The New Zealand Red Cross Foundation (The Foundation) Members’ Funds comprise Accumulated Funds, is a charitable trust registered under the Charitable Trusts Restricted Funds, Christchurch Reserve and the Asset Act 1957. The Foundation was established in 1978 to hold Revaluation Reserve: and invest funds on behalf of New Zealand Red Cross. • Accumulated Funds are those received and used for The consolidated financial statements were authorised general purposes; for issue by the National Board on 14 September 2019.

NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 • Restricted Funds are funds that have been restricted by the donor or by the National Board as to their use; NOTE 2: BASIS OF PREPARATION • Christchurch Reserve represents the balance of funds The summary financial statements have been extracted held from the two earthquake appeals launched in from the full financial statements of the Group. The September 2010 and February 2011; and summary financial statements have been prepared in accordance with PBE FRS 43 Summary Financial • Asset Revaluation Reserve represents the Statements. The summary financial statements cannot accumulated revaluation increases in the fair value of be expected to provide a complete understanding land and buildings. as that provided by the full financial statements. Information extracted from the full financial statements has not been restated or reclassified.

40 NEW ZEALAND RED CROSS GROUP NOTES TO THE SUMMARY FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2019

NOTE 4: SUMMARY OF REVENUE

in thousands of dollars 2019 2018

REVENUE

Sale of Goods and Services 14,928 13,048

Dividends 1,247 797

Other Exchange Revenue 606 1,284

Revenue from Exchange Transactions 16,781 15,129

Grants and Donations 25,315 23,751

Legacies 2,748 5,000

Other non-Exchange Revenue 978 869

Revenue from non-Exchange Transactions 29,041 29,620

Total Revenue 45,822 44,749

NOTE 5: CONTINGENT LIABILITIES There are no contingent liabilities at balance date.

NOTE 6: EVENTS AFTER BALANCE DATE Legacies of $0.4m were received in July 2019, which have been recognised as revenue with a corresponding receivable for the year ended 30 June 2019 (2018: $0.75m).

41 Independent Auditor’s Report on the Summary Financial Statements

To the Members of New Zealand Red Cross Incorporated

Qualified Opinion The summary financial statements of New Zealand Red Cross Incorporated (the ‘Society’) and its subsidiaries (the ‘Group’), which comprise the summary consolidated statement of financial position as at 30 June 2019, and the summary consolidated statement of comprehensive revenue and expense, summary consolidated statement of changes in members’ funds and summary consolidated cash flow statement for the year then ended, and related notes, are derived from the audited consolidated financial statements of the Group for the year ended 30 June 2019. We expressed a qualified audit opinion on those financial statements in our report date 14 September 2019. In our opinion, the accompanying summary consolidated financial statements, on pages 37 to 41, are consistent, in all material respects, with the audited consolidated financial statements, in accordance with PBE FRS 43: Summary Financial Statements issued by the New Zealand Accounting Standards Board. However, the summary consolidated financial statements are qualified to the equivalent extent as the audited consolidated financial statements of the Group for the year ended 30 June 2019.

Summary consolidated The summary consolidated financial statements do not contain all the disclosures required financial statements by Public Benefit Entity Standards. Reading the summary consolidated financial statements and the auditor’s report thereon, therefore, is not a substitute for reading the audited consolidated financial statements and the auditor’s report. The summary consolidated financial statements and the audited consolidated financial statements do not reflect the effects of events that occurred subsequent to the date of our report on the audited consolidated financial statements. The audited consolidated We expressed a modified audit opinion on the audited consolidated financial statements in financial statements and our our report dated 14 September 2019. The basis for our qualified audit opinion is that, in report thereon common with other organisations of a similar nature, control over the revenues from donations prior to being banked is limited. It was not practicable to extend our examination of donations beyond the accounting for amounts received as shown by the accounting records of the group, or to determine the effect of the limited control. The National Board’s The National Board is responsible on behalf of the Group for the preparation of the responsibilities for the summary consolidated financial statements in accordance with PBE FRS 43: Summary summary consolidated Financial Statements. financial statements NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 Auditor’s responsibilities Our responsibility is to express an opinion on whether the summary consolidated financial statements are consistent, in all material respects, with the audited financial consolidated statements based on our procedures, which were conducted in accordance with International Standard on Auditing (New Zealand) 810 (Revised): Engagements to Report on Summary Financial Statements (‘ISA (NZ) 810’). Other than in our capacity as auditor and the provision of advisory services, we have no relationship with or interests in the Society or any of its subsidiaries. These services have not impaired our independence as auditor of the Society and Group.

Restriction on use This report is made solely to the National Board. Our audit has been undertaken so that we might state to the National Board those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the National Board as a body, for our audit work, for this report, or for the opinions we have formed.

Deloitte Limited Wellington, New Zealand 14 September 2019

42 Our Open Roads driver training programme is available to former refugee clients in four cities across Aotearoa New Zealand. 43 Thank You Tēnā Rawa Atu Koe

Our humanitarian work at home and overseas would not be possible

NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 without the generous assistance of our partners, donors, supporters and hardworking members. Every day, thousands of Kiwis give up their time and lend a hand. To everyone who has supported New Zealand Red Cross, thank you.

44 Corporate partners Government partnerships

PRINCIPAL PARTNERS Department of Internal Ministry of Foreign Affairs Affairs and Trade • National Lottery Ministry of Social Community Fund Development • Office of Ethnic Communities Ministry of Youth Development Ministry of Business, Innovation and COMMUNITY PARTNERS Employment

Trusts and supporting charities

Hoku Foundation JN Williams Memorial

Corporate supporters Trust Otago Community Trust Public Trust 3M Room-Simmonds Graymont Charitable Trust Carpet Court Ltd John Lewis Central Lakes Trust The James Urquhart Colenso BBDO Vero Eastern and Central Family Trust Constellation Brands Community Trust The Phillip Verry Visa New Zealand Greenlea Foundation Charitable Foundation DFS Trust The Southern Trust Guardian Trust Trust House Limited

45 Honours and Awards Ngā Hōnore Me Ngā Tohu NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019

46 INTERNATIONAL AWARDS

FLORENCE NIGHTINGALE MEDAL (FNM) Felicity Gapes

NEW ZEALAND RED CROSS AWARDS

HONORARY LIFE MEMBER SERVICE AWARD – 50 YEARS SERVICE AWARD – 40 YEARS Bronwyn Bailey, Motueka Pat Berry, Hastings Carolyn Avery, Auckland Pat Berry, Hastings Noeline Blogg, Geraldine Trish Bunting, Auckland Dorothy Harris, Upper Hutt Pat Boyden, Hastings Patricia Cannan, Timaru Margaret Nixon, Motueka Velda Buckley, Auckland Jenny Connor, Hastings Betty Rikard, Upper Hutt Isla Everett, Geraldine Liz Gollan, Central Hawke’s Bay Margaret Tapper, Motueka Jill Granger, Auckland Jerry Hoggarth, Hastings Murray Granger, Auckland Ruth Lamb, Napier SERVICE AWARD – 80 YEARS Doreen Smith, Geraldine Nila Mangin, Te Aroha Te Aroha Branch Jerry Talbot, HDA, Naomi Montgomery, Auckland Central Hawke’s Bay Kitreen Ritchie, Central Hawke’s Bay SERVICE AWARD – 70 YEARS Waitoa Branch Helen Stephens, Central Hawke’s Shirley King, Central Hawke’s Bay Bay Jen Wells, Central Hawke’s Bay SERVICE AWARD – 45 YEARS Eleanor Thomas, Timaru Selina Walker, Waitoa SERVICE AWARD – 60 YEARS Sue Williams, Auckland Gladys Bland, Geraldine Janet Woods, Ashburton Jane Crosse, Napier Helen Kearney, Whangarei

47 PATRON

Her Excellency the Right Honourable Dame Patsy Reddy, GNZM, QSO, Governor-General of New Zealand

NATIONAL BOARD

NATIONAL PRESIDENT BOARD MEMBER CHANGES DURING THE 2018/2019 Kerry Nickels FINANCIAL YEAR

RESIGNED MEMBERS VICE PRESIDENT National Dr Jenny McMahon Philippa (Pip) Stewart 6 NOVEMBER 2010 – 3 NOVEMBER 2018 YOUTH REPRESENTATIVE Mathew Darling Directory 11 NOVEMBER 2012 – Sarita Aldred 3 NOVEMBER 2018 Rārangi Ingo Ā-Motu Jerry Talbot John Dyer 11 NOVEMBER 2012 – 3 NOVEMBER 2018 Sue Ineson

NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019 Warren Johnstone As at 30 June 2019 NEW BOARD MEMBERS Wendy Lau Sue Ineson Marama Royal* 3 NOVEMBER 2018 Scott Tambisari Marama Royal* 3 NOVEMBER 2018 – SEPTEMBER 2019 Sarita Aldred, Youth Representative 3 NOVEMBER 2018 Wendy Lau 3 NOVEMBER 2018

*Resigned September 2019 48 COUNSELLORS OF HONOUR MANAGEMENT

Terry Butt Dr Jenny McMahon, SECRETARY GENERAL GENERAL MANAGER HUMANITARIAN ONZM MBE, FNM, Niamh Lawless DEVELOPMENT Joan Cockburn, CRSNZ CBE, JP (retired) Shaun Greaves GENERAL MANAGER Patricia O’Brien, QSO DISASTER RISK Lynette Jones, CNZM MANAGEMENT GENERAL MANAGER Jane Smith COMMERCIAL AND Jocelyn, Lady Keith, Angela Sutherland SHARED SERVICES CBE Sydney Smith Anne Smith GENERAL MANAGER The Right Honourable John Stevens MIGRATION Justice Sir Kenneth Rachel O’Connor GENERAL MANAGER Jerry Talbot, HDA COMMUNICATIONS, Keith, ONZ, KBE, QC MARKETING AND FUNDRAISING Paul Watson GENERAL MANAGER Dr Ron Mackenzie, QSO INTERNATIONAL Shane Chisholm Kate Jones Penny Mason, ONZM The Very Reverend Gavin Yates

Peter Young

OFFICIALS

INTERNATIONAL HUMANITARIAN LAW CONSULTANT The Right Honourable Justice Sir Kenneth Keith, ONZ, KBE, QC

49 Get Involved Me Whakauru Atu NEW ZEALAND RED CROSSNEW ZEALAND ANNUAL REPORT 2019

50 Become a donor Join us Connect or a regular giver By becoming a New Zealand Red Join our online communities: Your generosity will provide relief to Cross member, you are joining facebook.com/ communities affected by disaster, one of the largest humanitarian NewZealandRedCross support families that are forced to organisations in the world and flee their homeland as they settle can make a real difference in twitter.com/NZRedCross in New Zealand, train highly-skilled your neighbourhood. Whether Red Cross international delegates to volunteering in a disaster response nz.linkedin.com/company/ help vulnerable people in countries team or for one of our many new-zealand-red-cross around the world, and much more. community activities, you will be an instagram.com/nzredcross important part of the New Zealand Red Cross family. Leave a lasting gift in your will Learn first aid Leaving a gift to New Zealand Red Cross in your will is one of the most Learn lifesaving skills from a world significant and lasting ways you can leader in first aid right here in New help people in need in New Zealand Zealand, or purchase a quality and around the world, now and for first aid kit for your home, car or future generations. workplace from our online shop.

Fundraise for us Shop

Get busy fundraising with us! Donate your quality goods, Whether it’s helping collect for our volunteer or shop at one of street appeal, running a marathon our 50 Red Cross Shops around or holding a bake sale, fundraising New Zealand. is fun and every dollar you raise will help people in need. redcross.org.nz 0800 RED CROSS