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The Value of Our Volunteers

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The Value of Our Volunteers 1 The value of our volunteers A Volunteering Study Focusing on the Participants, Facilitators and Community of the 2015 Youth Emergency Preparedness Programme (YEPP) Dunedin, New Zealand New Zealand Red Cross Society by Hannah Cruickshank Sarita Aldred National Youth Panel National Youth Panel New Zealand Red Cross New Zealand Red Cross Strategy 2020 voices the collective determination of the IFRC to move forward in tackling the major challenges that confront humanity in the next decade. Informed by the needs and vulnerabilities of the diverse communities with whom we work, as well as the basic rights and freedoms to which all are entitled, this strategy seeks to benefit all who look to Red Cross Red Crescent to help to build a more humane, dignified, and peaceful world. Over the next ten years, the collective focus of the IFRC will be on achieving the following strategic aims: 1. Save lives, protect livelihoods, and strengthen recovery from disasters and crises 2. Enable healthy and safe living 3. Promote social inclusion and a culture of non-violence and peace © International Federation of Red Cross and Red Crescent Societies, Asia Pacific Regional office Asia Pacific Region, Kuala Lumpur, 2017 The Ampwalk, Suite 10.02 (North Block) Any part of this publication may be cited, copied, 218 Jalan Ampang translated into other languages or adapted to meet local 50450, Kuala Lumpur, Malaysia needs without prior permission from the International Tel: +60 3 9207 5700 Federation of Red Cross and Red Crescent Societies, Fax: +60 3 2161 0670 provided that the source is clearly stated. Requests for E-mail: [email protected] commercial reproduction should be directed to the IFRC at [email protected] P.O. Box 372 CH-1211 Geneva 19 All photos used in this study are copyright of the IFRC Switzerland unless otherwise indicated. Telephone: +41 22 730 4222 Telefax: +41 22 733 0395 E-mail: [email protected] Cover photo: New Zealand RC Web site: http://www.ifrc.org International Federation of Red Cross and Red Crescent Societies The value of our volunteers A Volunteering Study focusing on the Participants, Facilitators and Community of the 2015 Youth Emergency Preparedness Programme (YEPP) Dunedin, New Zealand | New Zealand Red Cross Society Table of Contents Executive summary 2 1. Introduction 3 Methodology of the Study 3 New Zealand Red Cross (NZRC) 4 Youth in the New Zealand Red Cross 4 Youth Emergency Preparedness Programme – Dunedin, New Zealand 5 2. The economic value of our youth volunteers 10 A. Total number of volunteer hours 10 B. Full-time staff equivalent of the total number of volunteer hours 11 C. Total volunteer investment 11 D. Total volunteer value 13 E. The VIVA ratio 14 F. Per capita costs and contributions 14 3. The social value of youth volunteering 15 4. What other values does volunteering bring? 20 5. Conclusion 22 6. Recommendations 23 Acknowledgement 24 About the authors 24 List of tables Table 1. Total number of hours rendered by volunteers 10 Table 2. Hours rendered by male and female volunteers 10 Table 3. Total volunteer investment in 2015 11 Table 4. Total volunteer value 13 1 International Federation of Red Cross and Red Crescent Societies The value of our volunteers A Volunteering Study focusing on the Participants, Facilitators and Community of the 2015 Youth Emergency Preparedness Programme (YEPP) Dunedin, New Zealand | New Zealand Red Cross Society Executive summary The Youth Emergency Preparedness program has operated in Dunedin, New Zealand for the past 9 years. It teaches young people key skills in emergency preparedness. This study has focused on the 2015 program, and found it to be extremely beneficial to the participants, facilitators, and the wider community, as there are more people with the knowledge and skills to step up and take charge in an emergency. The study also found the programme is considered enjoyable and educational. Participants were seen to develop their confidence and grow from young unsure individuals to a cohesive team that consisted of a number of people who could step up and take charge in an emergency. The leadership development and increase in confidence was noticed by the student’s peers and parents. As an example, one of the participants came across a car accident outside of YEPP hours and proceeded to extract a passenger from the car and attempt resuscitation on them until emergency services arrived. The study revealed that in one year (2015), a total of 3,800 volunteer hours were spent on the programme, this is the equivalent of 2 full-time employees. For the NZD $3,000 invested in the programme, New Zealand Red Cross received the equivalent of NZD $124,000.00 worth of time from volunteers, giving us a VIVA ratio of 1:41.33. The recommendations gathered from this At a glance! study include the need for more funding, • Total number of volunteer hours: 3800 as currently much of the cost is met by the • Equivalent full time staff for the total volunteers; further training for facilitators number of volunteer hours: 2 to ensure their skills are appropriate and • total volunteer value: NZD 124,000.00 up to date; better recruiting processes to • Investment: NZD 3,000 ensure wider community participation in • VIVA ratio: 41.33:1 the programme; and the development of a toolbox to ease implementation of YEPP in other communities in New Zealand and Recommendations around the world. 1. Funding 2. Training 3. Recruitment 4. Toolbox For full list of recommendations, turn to page 23. 2 International Federation of Red Cross and Red Crescent Societies The value of our volunteers A Volunteering Study focusing on the Participants, Facilitators and Community of the 2015 Youth Emergency Preparedness Programme (YEPP) Dunedin, New Zealand | New Zealand Red Cross Society 1. Introduction I developed valuable skills so “that I can be of some use during The objective of this study was to determine both disaster situations, be that the social and the economic value of the work done helping others or just taking by volunteers involved in the Youth Emergency care of myself. I enjoyed building Preparedness Programme (YEPP) held in Dunedin New friendships and working Zealand in 2015. This will help to determine the amount effectively in a team. of work provided to the New Zealand Red Cross from Casey, YEPP participant ” its volunteers. YEPP is a 20 week programme run by volunteer members within New Zealand Red Cross for secondary school students between the ages of 15-18. The programme teaches leadership skills to young people who live in a disaster prone country; it indirectly benefits their families and communities as well. This study has reviewed the data from between the 1st Jan 2015 to the 31 Dec 2015. There is a lot of time and effort put into both the facilitators and participants for this programme and therefore knowing its value is important to not only the New Zealand Red Cross, but wider international communities. The authors of this review are Hannah Cruickshank and Sarita Aldred from New Zealand Red Cross’ National Youth Panel. Methodology of the Study YEPP Stakeholders This study is a retrospective qualitative case study. A number of surveys and interviews were Red Cross Participant’s community conducted within 3 main stakeholder groups: Family Wider the 2015 YEPP participants, the 2015 YEPP YEPP community Other facilitators, and the other benefitting parties Facilitators (including the Red Cross community, wider YEPP Participant community organisations, and participants families.). Responses were collated and the raw data analysed using the ‘VIVA’ format (as outlined in IFRC 2011) so that data can be able to Survey responses be compared with other audits in the IFRC VIVA 10 Returned series. From this it is possible to determine some 8 Not returned of the social and economic value that volunteers 6 in the New Zealand Red Cross provide to their 4 communities. As this data will be collected from a 2 wide range of benefactors it will provide a holistic 0 NZRC and generalised view of how the YEP programme Families Facilitators Community benefits to the wider New Zealand community. Participants 3 International Federation of Red Cross and Red Crescent Societies The value of our volunteers A Volunteering Study focusing on the Participants, Facilitators and Community of the 2015 Youth Emergency Preparedness Programme (YEPP) Dunedin, New Zealand | New Zealand Red Cross Society New Zealand Red Cross (NZRC) The New Zealand Red Cross (NZRC) was established in 1915 as a branch of the British Red Cross. Following the work of the Red Cross in the 1931 Hawkes Bay Earthquake, NZRC became formally recognized as a National Society by the New Zealand Government and the international Red Cross and Red Crescent Movement (the Movement). As New Zealand is uniquely situated on the boundary of two NZRC/Ella Mackenzie tectonic plates, there is a significant risk of Participants undertaking a stretcher carry during training. natural hazards. Thus NZRC has an important role in disaster preparedness, response, recovery, and disaster risk reduction. NZRC is a member of the Movement’s 190 National Societies. While disaster support is still a key focus of the National Society there are many other areas of involvement including community transport, meals-on- wheels drivers, first-aid training and community refugee resettlement programmes in New Zealand. For more information about The mission of the New Zealand Red Cross is: to improve the the NZRC and its services go lives of vulnerable people by mobilising the power of humanity to www.redcross.org.nz and enhancing community resilience. Youth in the New Zealand Red Cross Youth within the New Zealand Red Cross are an integral part of our Society. Nationally there is no one youth structure for each age group (such as Junior Red Cross, or Red Cross Youth) rather youth are involved with all aspects of NZRCs governance, and programmes.
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