MEMBERSHIP RESOURCE DIRECTORY 2016-17 RETAIL ALLIANCE PROMOTES AND SUPPORTS THE HEALTHY GROWTH OF RETAIL BUSINESSES AND TRADE IN HAMPTON ROADS THROUGH EDUCATION, ADVOCACY AND MEMBER BENEFITS TABLE OF CONTENTS ABOUT RA .................................................4 Chairman’s & President’s Message 4 Vision, Mission & Values 4 Premier Partners and Signature Members 6 Publisher Historical Overview 8 Kylie Ross Sibert The Retail Alliance Team 10 Vice President, Corporate Communications Board of Directors 12 [email protected] Index of Advertisers 13 Retail Alliance Membership Inquiries EVENTS ................................................... 14 Beth Cook Retail Happy Hour 15 [email protected] Discover Retail Alliance 15 Joyce Smith The Retail Breakfast Club 15 [email protected] STRIVE Lunch & Learn Webinar 16 Retailer of the Year 16 LOVEVA Membership Inquiries Loss Prevention Task Force 17 Katherine Seibt SERVICES ................................................ 20 [email protected] Endorsed Vendor Benefits 21 Design • Constant Contact 21 Kylie Ross Sibert • Data Genesis 21 • Dominion Dental 21 • Interstate Cash Register 22 Photography • OfficeMax 22 Retail Alliance staff and members • OneSource 22 • Payday Payroll 22 Retail Alliance • UPS 23 838 Granby St, Norfolk, VA 23510 • Retail Alliance Insurance Network (RAIN) 23 (757) 466-1600 Member Programs & Services 24 • Advertising Co-ops 24 Facebook.com/retailalliance • Advocacy 24 @retailalliance • Entertainment 25 youtube.com/retailalliance • LOVEVA 25 • Meeting Room Space 25 linkedin.com/company/retail-alliance • Membership Directory 26 • Member Spotlight 26 • Mystery Shopping 26 • Newsletter Advertising 26 While every effort has been made to ensure • Retail Pulse 26 the accuracy of information and listings • Resource Library 27 contained herein, Retail Alliance assumes • Retail Crime Alert 27 no liability for errors or omissions. • Validator 100 POS Counterfeit Device 27 • Veteran’s ID Card 27 © 2016 Retail Alliance. All rights reserved. No part of this publication may be reproduced or transmitted by any forms Retail Alliance Business Solutions 28 or means without written permission from Retail Alliance. The Retail Alliance logo is a registered trademark of Retail MEMBER LISTINGS ............................. 30 Alliance. All rights reserved. Only current RA members may use the name and logo in their advertising and marketing Member Listings (alphabetical) 31 materials as permitted by Retail Alliance. Category Index 57 The LOVEVA logo is a registered trademark of the Retail Alliance. All rights reserved. The LOVEVA logo should not be reproduced or used without permission from the Retail MEMBERSHIP APPLICATION ........... 61 Alliance. Local initiative, LOVEVA, and our advocacy work with the State Legislature. CHAIRMAN’S The state of the Retail Alliance is strong. We look forward to serving you and appreciate your membership and encourage ABOUT RA you to take advantage of the resources that your membership MESSAGE offers. It is my honor to serve as Chairman of the Board at Retail Sincerely, Alliance and I follow in the foot steps of both my Grandfather Ben Willis and Father who served as Chairmen of our predecessor, The Retail Merchants Association. The name has changed in recent years but our focus of serving the retail merchants of Hampton Roads continues. Our priorities are to provide advocacy locally and in Richmond, education geared to retailers, networking (Owner, Willis Furniture) opportunities, and group services. Chairman of the Board, Retail Alliance We have a dedicated staff who are motivated and empowered to help you be successful. We are particularly proud of our Buy or Mimosa is served to boot! Our Buy Local campaign, LOVEVA, is now entering its second year. The growth of transactions, PRESIDENT’S downloads and participating businesses is amazing. Advocacy is always front and center when it comes to legislative issues; Accelerated Sales Tax, Felony Threshold, E-fairness, MESSAGE Transportation, BPOL, etc, are battles that we are prepared Welcome to our third Resource Directory. As you are aware as to fight. However, legislators are moved by numbers and soon as a membership directory is printed it becomes outdated grassroots initiatives, your industry needs your help!! immediately, therefore, again this year, the directory will be With any member organization, member engagement is available both in print and online, with the next print edition crucial. We strive to provide a strong value proposition while being in 2018 and the online version updated in 2017. maintaining a very affordable dues structure. Please stay As you thumb through the directory our goal, “To be a trusted engaged, attend our events, get involved with advocacy, and resource for the success of local retailers”, should stand out support your industry. Browse through our schedule of events, as not only our mission but a reality. You have a great team pencil us in and send some staff. Retail is an industry to be comprised of high energy, creative and passionate individuals proud of. It’s the second highest employer and economic dedicated to the fulfillment of our mission. Take notice of our provider in the state of Virginia! board of directors that are both visionary and supportive of the Take a moment, look through the directory, use it as a resource initiatives that truly add value to your membership. guide and please support those advertisers/partners who made You will find an addition to our education offerings, “Strive”. the third edition possible! Our new lunch & learn monthly webinar will focus on different Regards, elements of retail. The Breakfast Club is now moving into its third year and has become a much anticipated monthly forum that brings our members together for fun, education and networking. Remember we meet on the 4th Thursday of the month, January through October splitting host sites between Raymond J. Mattes the Peninsula and Southside. Full breakfast and a Bloody Mary President/CEO, Retail Alliance VISION We will be recognized as the premier organization CORE VALUES 1. We aspire to contribute every day to your success. serving the interests of local retailers in Greater Hampton Roads. 2. We believe that freely sharing information and knowledge is the basis for positive growth. 3. We care passionately about our work, your business, MISSION the communities we serve, and we celebrate your To be a trusted resource for the success accomplishments as we do our own. of local retailers. 4 2016/2017 Retail Alliance Membership Resource Directory ABOUT RA Tired of seeing your jewelry on someone else? Come by and look at one-of-a-kind hand-made pieces, or maybe we can help you reset your older or inherited pieces and give them another life. All repairs and work are done on the premises. We have over 50 years of combined experience with award-winning, nationally recognized and published jewelers. You can also come visit us at the Boardwalk Art Show and the Port Warwick Art and Sculpture Show. Or find our jewelry on artist site www.etsy.com/shop/simplyunique. 1215 George Washington Memorial Hwy (just down from the County Grill) 757-597-7018 • www.simplyuniquejd.com Closed Sunday and Monday 2016/2017 Retail Alliance Membership Resource Directory 5 PREMIER ABOUT RA PARTNERS Cultivating Community SIGNATURE MEMBERS Sheraton Norfolk Waterside 6 2016/2017 Retail Alliance Membership Resource Directory ABOUT RA IGNITE SOMETHING ONLY THE PERFECT CUT CAN UNLEASH A DIAMOND’S BRILLIANCE. 2018 Coliseum Dr Hampton, VA | 757.838.2328 4640-11A Monticello Ave Williamsburg, VA | 757.229.5388 Kingsdaughters.org goodmanandsons.com 2016/2017 Retail Alliance Membership Resource Directory 7 6159-GoodmanSons.indd 1 12/8/15 10:43 AM HISTORICAL OVERVIEW In 1902, the Norfolk Chamber of Commerce determined ABOUT RA that retailers’ needs were different from most businesses. Thus, the Retail Merchants Association was created in 1903. The issues that were addressed by the new association were timeless in nature. They included networking opportunities, transportation, advertising, licensing, taxes, holiday closings, etc. During the early years of the association, the extension of credit by retailers was a crucial part of day-to-day business. With the creation of the Retail Merchants Association (RMA) in 1903, RMA was in the right place at Retail Alliance Business Solutions continuing to represent the right time to cater to the credit reporting needs of its Equifax as the Sales Agent in Hampton Roads. The members. In 1906, the purchase of the Norfolk Bureau of Business Solutions team also represent Data Genesis’ Credit was the ideal fit for the organization. credit card processing solutions throughout Hampton Roads. Throughout the years, RMA focused on credit reporting initiatives. Through automation and other peripheral Retail Alliance continues as the association and non-profit services (mortgage credit reporting and recovery arm of Retail Alliance, providing advocacy, benefits and services), the credit bureau became a major revenue education to retailers throughout the region. generator. The goals and strategies employed over the last century Changes in technology, automation, and national mergers serve as a solid foundation for the coming years as the supplanted the need for a local credit bureau and its expansion of Retail Alliance continues and we strive for peripheral services. continuous improvement of offerings and representation for all local retailers. The credit reporting