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Monroe County Rural Transit Optimization Study Final Report

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Monroe County Rural Transit Optimization Study Final Report Monroe County Rural Transit Optimization Study Final Report Prepared for Area 10 Agency on Aging May 31, 2019 3131 South Dixie Hwy. Suite 545 Dayton, OH 45439 937.299.5007 www.rlsandassoc.com Table of Contents Introduction, Study Purpose and Scope ........................................................................................................ 1 Service Analysis ..................................................................................................................................................... 2 Methodology ......................................................................................................................................................................... 2 Study Area .............................................................................................................................................................................. 2 Rural Transit ......................................................................................................................................................................... 2 Organizational Structure ............................................................................................................................................ 3 Vehicle Fleet ..................................................................................................................................................................... 5 Fleet Utilization ............................................................................................................................................................ 10 Ridership Levels and Trends .................................................................................................................................. 12 Door to Door Characteristics ....................................................................................................................................... 14 Express Route Characteristics ..................................................................................................................................... 20 Financial Analysis ............................................................................................................................................................. 28 Performance Evaluation ................................................................................................................................................ 35 Community Input ................................................................................................................................................. 39 Public and Stakeholder Engagement ........................................................................................................................ 39 Stakeholder Input ............................................................................................................................................................. 39 Monroe County Council ............................................................................................................................................. 40 Monroe County Commissioners ............................................................................................................................ 44 Bloomington/Monroe County Metropolitan Planning Organization Citizens Advisory Committee ....................................................................................................................................................................... 46 Human Service Agencies ........................................................................................................................................... 47 Economic Development Agencies ......................................................................................................................... 50 Monroe County Public Works and Planning ..................................................................................................... 51 Community Foundation of Bloomington & Monroe County ...................................................................... 53 Bloomington Health Foundation ........................................................................................................................... 54 Cook Group Incorporated ......................................................................................................................................... 56 Beloved Transportation ............................................................................................................................................ 58 Stakeholder Input: Conclusions .................................................................................................................................. 59 Rural Transit Staff Input ................................................................................................................................................ 60 Public Input ......................................................................................................................................................................... 62 Monroe County Transit Optimization Study Public Meeting #1 .............................................................. 62 Monroe County Transit Optimization Study Public Meeting #2 .............................................................. 64 Monroe County Transit Optimization Study Public Meeting #3 .............................................................. 65 Rural Transit Rider Survey ........................................................................................................................................... 66 General Public Survey ..................................................................................................................................................... 77 Community Input: Conclusions ................................................................................................................................... 90 Demand Analysis ................................................................................................................................................. 91 Demographic Analysis .................................................................................................................................................... 91 Population Projection ..................................................................................................................................................... 91 Population Density ........................................................................................................................................................... 92 Older Adult Population ................................................................................................................................................... 94 Household Incomes and Poverty ................................................................................................................................ 97 Zero-Vehicle Households ............................................................................................................................................... 99 Transit Propensity ............................................................................................................................................................ 99 3131 S DIXIE HWY ● DAYTON, OHIO 45439 ● 937.299.5007 VOICE ● 937.299.1055 FAX ● WWW.RLSANDASSOC.COM Commute Patterns ......................................................................................................................................................... 103 Transit System Peer Analysis ................................................................................................................................... 107 Technical Analysis Conclusions ............................................................................................................................... 115 Recommendations and Financial Plan...................................................................................................... 116 Service Concept #1: Adopt a Cost Allocation Model ....................................................................................... 118 Service Concept #2: Expand Capacity on Door to Door Service ................................................................. 120 Service Concept #3: Park 48 Connector ............................................................................................................... 121 Service Concept #4: Shopper Shuttle Expansion .............................................................................................. 127 Fleet Utilization for Service Concepts #2, #3 and #4 ................................................................................ 128 Service Concept #5: Transportation Scheduling Software ........................................................................... 130 Service Concept #6: Revised Staffing Model ...................................................................................................... 133 Service Concept #7: New Marketing Efforts ....................................................................................................... 134 Regional Commuter Service Concepts .................................................................................................................. 135 Regional Commuter Service Concept #1: Vanpooling ............................................................................... 135 Regional Commuter
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