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Advances in Social Science, Education and Humanities Research, volume 354 2nd International Conference on Applied Science and Technology 2019 - Social Sciences Track (iCASTSS 2019) Motivation and Self-Efficacy of Travel and Tourism Business Study Program Using English to Support The Graduate Competence A.A. Ayu Ngurah Harmini Gede Ginaya Cok Istri Sri Wedhari Tourism Department Tourism Department Tourism Department Politeknik Negeri Bali Politeknik Negeri Bali Politeknik Negeri Bali Denpasar, Indonesia Denpasar, Indonesia Denpasar, Indonesia [email protected] [email protected] [email protected] I Dewa Gede Ari Pemayun Tourism Department Politeknik Negeri Bali Denpasar, Indonesia [email protected] Abstract—Tourism Department, State Polytechnic of Bali enterprise where the teacher’s role is to provide learners with has carried out a curriculum review on the three study the knowledge and skills they think students need and to programs in 2007, two years up to when this study is assess whether the learners have met the expectations. The performed. Travel and Tourism Study Program is one of the students’ role is to learn the material taught to them, and, study program that its curriculum was reviewed. As a result, during assessment, to demonstrate what they know. the study program management has decided to emphasize that However, these two roles seem very simplified. Effective English has to be mastered in order to support the core teachers ought to look for and find ways to motivate their subjects and support the graduates’ competence where English students, encourage them, teach them learning skills, and is widely used in the industry where they are employed. This also teach them ways to continue learning outside the study is aimed at investigating the effect of motivation and classroom and away from the teacher (Richards and Rodgers, self-efficacy on the survival and communicative level learners 2014). It is necessary for teachers to help their students and factors causing the high level of self- efficacy and its influence on their English speaking ability. This study recognize their emotional temperature and lower their applies descriptive qualitative research method. The data were affective filter when it is interfering with learning [11-14]. collected through participating observation, interviews with What kind of input, environment, motivation, and learner the learners as well as literature study. The study found, so far characteristics are associated with higher levels of language self-efficacy gives a significant effect on learners’ speaking learning? This is a very important question that includes ability at the survival and communicative level. It was also language learning strategies and self-efficacy, two constructs found that the four criteria in motivation and self- efficacy that have received different levels of attention in the research have significant influence, which the most dominant is the on second language acquisition. Teachers and other language criteria of learners ‘psychic and emotional state of speaking English endeavor. This study contributes empirically that practitioners are increasingly aware of the existence of instructors can update their instruction techniques by learning strategies and self-efficacy. But the extent to which observing learners’ motivation and self- efficacy through these two constructs might play a role in foreign language communicative activities and practices. Additionally, learners learning has not been fully investigated. In fact, they have can find out learning condition during the teaching learning been either unknown, ignored, or neglected by many process in the purpose of creating a comfortable and conducive language teaching approaches. There is still a need to learning atmosphere. improve teaching by focusing on how learners conduct learning tasks in second language acquisition [15-18]. Keywords—motivation, self-efficacy, speaking ability, Although language instructors carry much responsibility, this survival level, communicative level study stemmed from the belief that much of the success in language learning rests with individual students and their ability to take advantage of every opportunity to learn. I. INTRODUCTION Regardless of the approach with which they are taught, The purpose of this study was to investigate the effective learners are active, self-directed, and engaged in interrelationships among language acquisition, motivation, learning; they have acquired the skills, tools, and attitudes self-efficacy, and language ability in a foreign language necessary to overcome most learning and communication environment in survival and communicative level of students difficulties. in Travel and Tourism Business Program Study, Tourism Sondang [19], provides a definition of motivation as a Department, State Polytechnic of Bali. As a matter of fact, it driving force that results in someone willing and willing to is quite difficult to realize an independent learning of mobilize their abilities, energy and time in order to achieve learners that most language teaching approaches lack an predetermined goals. Thus motivation is an impulse made by emphasis on learner autonomy, feelings and attitudes [1-10]. someone or group of people certain to do a wish so that the According to them, language teaching is more viewed as an Copyright © 2019, the Authors. Published by Atlantis Press. This is an open access article under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/). 334 Advances in Social Science, Education and Humanities Research, volume 354 goals they want can be achieved. For that reason, motivation Bungtilu Laiskodat, where the discourse was viral on the is an internal process that activates, guides, and maintains social media Whatts App Timor Express. Not just a behavior in a certain time span. In other words, motivation is discourse, Viktor Laiskodat has signed a governor regulation what causes us to want to do it, causing us to still want to do (PERGUB) on English Language Day (HBI) on December and determine which direction we want to do. Motivation to 21, 2018. The HBI aims to support the improvement of learn is one of the things that really determines the success of human resources especially to deal with the development of students in learning something. That way, a student will exert tourism in East Nusa Tenggara (NTT). With regard to the every effort to get success in the learning process. In learning idea of the governor, the author as Chair of the Tourism English, even this is needed. Students who have strong Travel Business Study Program (Kaprodi) felt also called to motivation will be better able to learn English faster than follow what was done by the governor of NTT, given the students who have no motivation. Of course, there will be a Department of Tourism of the Polytechnic of Bali, especially lot of things that motivate someone to learn English, among the Travel Tourism Study Program vision: “To become the them are ideals and interests. Someone who has aspirations leading vocational education center in the field of tourism related to English, will make him more motivated to learn that is innovative, adaptive and internationally competitive in this language. For example, when someone aspires to go to 2025”. school or work in a country that uses English as his daily language, then that person will be motivated to be able to Based on this internationally competitive vision, the master English very well. The goal, so that they will not authors see the need for internal preparation both for experience communication problems when they are in the educators, education staff, and students to realize the vision country. There are some people who are interested in of the Study Program. Besides that, the Tourism Travel learning foreign languages, both English and other Business Study Program, which has one profile, is a Tour languages. In this condition, usually English is the first Leader and Tour Guide that requires students to be competent in English. The A Accreditation Achievement foreign language to be learned before learning other foreign languages. This is reasonable, because English is an achieved by the Tourism Travel Business Study Program at international lingua franca that is used worldwide especially the Tourism Department, demands this Study Program to open English-language classes. This program to improve the in tourism and hospitality industry. quality of human resources is directed in order to achieve Motivation in learning is of two types, namely the type of strategic goals towards international quality standards. intrinsic motivation and the type of extrinsic motivation. Therefore, the authors are very interested in conducting a Intrinsic motivation is motivation or encouragement that preliminary survey of compulsory communication with comes from within the individual. Extrinsic motivation is English in the Tourism Study Program of the Department of motivation or encouragement that comes from outside the Tourism of the Bali State Polytechnic. The initial survey will individual [20-23]. Extrinsic motivation for students in a be done by the author to students, educators (lecturers), and university is closely related to the surrounding environment. educational staff. While extrinsic motivation in higher education is more influenced by the surrounding environment such as: want to get high recognition (self-esteem), appreciation from II. METHODOLOGY lecturers, to get a scholarship, and automatically increase A.