Shimao Property Sustainability Report
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Shimao Property Sustainability Report SHIMAO PROPERTY HOLDINGS LIMITED (Incorporated(Incorporated inin thethe CaymanCayman IslandsIslands withwith limitedlimited liability)liability) StockStock Code:00813.HKCode:00813.HK 2017 Shimao Property Sustainability Report Contents Introduction Chairman’s Statement About Us Social Care Corporate Culture and Value Green Operation Scope of the Report 05 Chairman’s Statement 06 Vision & Mission 10 Cultural Inheritance 36 Corporate Culture 45 Environment Protection Concept 54 - Shimao donated Map of 36 Reporting Standards 05 Business Model and Operating 11 Pioneer Employer 46 Environment Organization 54 Mountains and Waters Along the Framework Performance Silk Road created in Ming Dynasty Accessibility 05 Employee’s Health and 47 37 Development Green Construction 55 Awards and Recognitions 12 - Research and Protection Project for the Hall of Mental Green Project 57 Cultivation Safety Operation 49 Green Office and Traveling 58 Overall Scheme of Community Care 38 Employee Care 50 Sustainable Development - Hong Kong’s New Home Association 38 New Urban Life Customer-Oriented - Shimao Summer Camp for 50 Green Community 59 Employee’s Children Medical Assistance For 40 New Urban Taste Customer Satisfaction 51 Communications within 14 16 32 Poverty Alleviation - Shimao FUN Family Day Stakeholders - Product Advancement 16 Customer Privacy Protection 32 - China Red Ribbon Foundation 40 Education Fund 51 Index Materiality Assessment 15 - Green City Concept 20 - Shimao Charity Hospital 41 Customer Interaction Platform 32 Accountability System 52 - Enriching the Skyline of a City 22 - Nanjing Shimao Rainbow Care 42 Environmental, 60 - Shimao Club 34 Anti-Fraud 52 - New Urban Lifestyle 24 Center for Children with Severe Social and Governance - Shimao Photosynthetic Education 35 Diseases Community 2.0 Reporting Guide Index of the 42 Strategic Cooperation 26 - “Spectacled Brother” Charity Stock Exchange - AED Community 35 Activity - FC Barcelona “Sports Excellency” 26 Strategy Volunteer Services 43 - Shimao Star Hotel 28 - Class III of Grade Three 43 - Supply Chain Management 29 Quality Management 30 02 03 Introduction Scope of the Report This report is a complementary material for the 2017 annual report of Shimao. While the annual report focuses mainly on the Company’s business performance and corporate governance, this report concentrates on Shimao’s performance in sustainable development and corporate social responsibility, as well as its future plans and objectives, including the impacts of the Company’s operation on the environment, society and economy. This report states Shimao’s guidelines and performance in sustain- able development by 31 December 2017. The content includes the performance of and measures taken by Shimao and its subsidiaries, but excludes the data and information of the companies that Shimao does not have holding interest in. Reporting Standards This report is compiled in accordance with the newly revised Environmental, Social and Governance (ESG) Reporting Guide, under Appendix 27 to the Rules Governing the Listing of Securities on the Stock Exchange of Hong Kong Limited. Accessibility A soft copy of this report can be downloaded from http://www.shim- aoproperty.com. If you have any enquiry or wish to advise us on Shimao’s sustainable development, please email us via csr@shim- aogroup.com. 04 05 Chairman’s Statement With an inherent sense of responsibil- By investing in urban public infrastructure inuously cut resource consumption and made further donations to purchase the ity and sustained ingenuity, Shimao of nearly 60 cities nationwide, Shimao carbon emissions in our construction and “Map of Mountains and Waters Along the experienced a year of quality growth in seeks to create “scarcity value” for the commercial activities. Attentive to the det- Silk Road” and help this national treasure 2017, as its results exceeded one hu- cities, build urban landmarks and fast-track ails of urban life, we fill the gap between from Ming Dynasty return to its motherland. ndred billion. Shimao’s robust growth the urbanization process. As a high-profile residential and life demands. For instance, In respect of community care and poverty rests on the comprehensive lifting of its icon of Shimao products, InterContinental we have rolled out a series of activities relief, we keep increasing our investment to soft power, which has injected a stron- Shanghai Wonderland set a world record such as cultivating an education ecosphe- raise funds and provide daily necessities g and sustainable impetus into its hig- as the five-star hotel with the lowest altitude re in Shimao communities, building a Hello for Hong Kong’s New Home Association in h-speed quality development in the y- around the globe.Applying ingenious craft- Kitty indoor pavilion with the Bund as its th- Hong Kong. In addition, the relocated ears to come. During the process, we smanship to harsh geographical conditions eme and introducing AED equipment to Nanjing Shimao Rainbow Care Center with have remained attentive to our social and unimaginable locations, Shimao has communities. These activities have blende- Severe Diseases for Children occupies an responsibility, taking an active part in delivered premium projects that are eco-fr- d Shimao Property’s new concept of urban area five times larger than its predecessor, public welfare activities, caring about iendly and cost-efficient in respect of cons- living into people’s daily life. It is also worth with the beds three times larger, which can the well-being of average citizens and truction and operation. As for product des- mentioning that tens of thousands of teen- provide better medical service for more developing along with our cities. ign, we remain stable and down-to-earth to agers have benefited from our joint “Youth orphans who need intensive care. pursue quality rather than speed. Through Training Program” with FC Barcelona. So- constant trial and error, we manage to pre- me of them have even gained access to Looking back at 2017, we witnessed the vail over the greatest construction difficul- the quality resources of overseas training, Belt and Road Initiative enter a period of ties and work out a miracle of our Shenzhen which improve the physique, disposition comprehensive and more intensive imple- Shimao Qianhai Center. and competitive strength of these young mentation, as more and more industries football players. This has provided a boost and businesses joined the “Maritime Silk Shimao never deviates from its primary to the national strength from its source. Road” and the “Silk Road Economic Belt”. mission to improve the quality of life and Against the fresh backdrop, Shimao inten- city. Starting from the perspective of “urba- The success of a company is supported ds to grow along with the Chinese econo- n operation”, Shimao works to create the by social recognition and help as well as my and deliver concerted efforts with all optimal lifestyle for Chinese citizens in an social progress and prosperity. With the employees to create greater value, all-around manner. Focused on sustain- gratitude to and responsibility for its count- fulfill its corporate social responsibility and able development, we constantly explore ry and society, Shimao engages itself in serve the whole society. With joint efforts, innovative green technologies and incorp- public welfare such as poverty alleviation we will surmount every challenge. With orate an eco-perspective throughout the through medical service, education exch- collective wisdom, we will succeed in every lifecycle of our projects, from design and anges, culture inheritance and community cause. Here, I would like to thank our cust- R&D to construction and operation. By development, allowing tens of thousands omers, investors, partners and all Shimao doing so, we strive to present green, healthy of families and individuals to regain hope people. Your support paves the way for and environmentally-friendly products with and realize their dreams. In respect of Shimao's bright future. a responsible attitude. During property co- inheriting Chinese civilization, we supported Justice of the Peace nstruction and operation we take the initiat- the “The Research and Protection Project Mr. Hui Wing Mau ive to replace the traditional high energy-c- for the Hall of Mental Cultivation”, a project onsuming model with one that features that made smooth progress this year and is optimized design, high-standard material expected to restore Palace Museum to its selection and smart operation, which cont- former glory soon. Apart from that, Shimao 06 07 OrganizationOrganization ChartChart TThehe Boardboard of of Directors directors GroupGroup Executiveexecutive Committee committee HumanHuman DDevelopmentevelopment Audit&Audit& FinancialFinancial EEngineeringngineering CostCost FinancialFinanfcial ResourcesResources OperationOperation CustomerCustomer SalesSales LegalLegal PurchasingPurchasing ThemeTheme HHotelotel PPropertyroperty LListingisting GGrouproup andand informationInformation ControlControl MManagementanagement MManagementanagementManagementManagement & & ManagementManagementManagementManagement ManagementManagement AffairsAffairs Management ParkPark ManagementManagement ManagementManagement AAffairsffairs Designdesign Management MManagemanagement PlatformPlatform FunctionFunction Center Center Center Administra Center Center Center CenterCenter companyCompany companyCompany companyCompany DDepartmentepartment Center CCenterenter Center Center