Centralized Command, Customized Control Casino Cosmopol Maximizes Its Multi-Site Surveillance
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GAMING Centralized command, customized control Casino Cosmopol maximizes its multi-site surveillance “Our casinos are renowned international leisure destinations. We need to ensure we have a constant overview of activity to provide a safe, secure, and high-quality gaming experience for our customers.” Ted Nilsson Assistant Surveillance Manager, Casino Cosmopol Sweden-based Casino Cosmopol, a wholly-owned subsidiary of AB Svenska Spel, has upgraded its surveillance with an integrated solution from Synectics to streamline security and gaming table management across four separate sites. Supporting its IP migration strategy provide a safe, secure, and high-quality Customized views, – with the chain of casinos set to gaming experience for our customers. maximized mapping become fully IP by December 2018 – The end-to-end solution developed by the Synergy 3 command and control “For over ten years now, Synectics Synectics gives security managers at platform enables 24/7 centralized has been helping us do that, previously each site 24/7 access to camera footage management of over 1,300 third-party with Synergy Pro. But with our to support day-to-day operations and cameras and access control systems changing IP needs and a move to decision-making, while overarching from a command center in Solna. centralized monitoring and evidence camera, access, and alarm management management, we knew that upgrading sits with the 20-strong surveillance Building on a ten-year partnership to Synergy 3 would deliver in line with team in the Solna command center. Ted Nilsson, Assistant Surveillance the progression path we had set in Manager at Casino Cosmopol, said: “In motion. Having visited a Synectics Integrated GIS mapping capabilities a typical year we welcome over one Synergy 3 site in Las Vegas to see afford operators in Solna a real-time, million guests through our doors – last first-hand how the upgrade would precise picture of gaming table activity, year from more than 80 different benefit our business, we asked them high foot-traffic zones, and other critical countries. Our casinos are renowned to design a command and control areas across casinos located in international leisure destinations, and solution tailored to meet our specific Stockholm, Göteborg, Malmö, as such, we need to ensure we have a and evolving needs.” and Sundsvall. constant overview of activity to Casino Cosmopol CASE STUDY “The mapping in Synergy 3 is a major the central surveillance team has a have the added comfort of familiarity, PROJECT DETAILS step forward for us”, explained Ted. wealth of glanceable data at their while still gaining the benefits of the fingertips. “This is a really popular complete situational awareness Client feature”, continued Ted, “as it means Synergy 3 can deliver.” Casino Cosmopol that operators aren’t losing valuable time searching for information. Instead, Reliable, solutions-focused support Location the data required is presented to them With multiple levels of redundancy and Sweden how and when they want it.” resilience, including real-time data replication and hardware failover, the For further information on the products, Open integration for Synergy 3-driven solution eliminates services, and systems offered by tailored specifications the threat of data loss or single point Synectics, visit synecticsglobal.com. Another crucial feature of the Synergy of network failure. While an essential 3 upgrade is the level and scope of requirement of the upgrade brief for PR contact integration made possible for Casino the government-owned operator, the For further editorial information, Cosmopol, taking advantage of a wide peace of mind provided is reflective of please contact: range of ONVIF-compliant cameras a broader focus on problem-solving. (including IP, HD, megapixel, fisheye, E: [email protected] and multisensor). Because it is an Customer view open-architecture solution, Synergy 3 “I don’t want to lose sleep at night leverages Casino Cosmopol’s preferred worrying about potential problems,” “The mapping in Synergy 3 is a major IT platforms such as Hewlett Packard said Ted, “and working with Synectics, step forward for us. As well as the (HP) servers and workstations, I don’t have to. Ever since we first ability to swiftly display a wide range of incorporating Dell EMC VMWare started working together, I’ve felt locational data, the intuitive field-of- virtualization, with the Synergy database looked after. The team has always view switching enables advanced hosted on Microsoft SQL Server. worked hard to understand our specific person-of-interest tracking across sites. needs and develop practical solutions It’s a great advantage. David Aindow, Product and Technology to tackle the challenges we face.” Director at Synectics, said: “Being able “There’s also another distinct benefit to utilize third-party technology and “It’s all about receiving the right with Synergy 3’s dynamic mapping. existing IT infrastructure has delivered support. And that doesn’t stop with Delivering the highest quality guest significant benefits to Casino Cosmopol. the technology. As part of our Synergy experience consistently means This versatility, in terms of the devices 3 upgrade, our operators have all keeping things fresh and exciting, and systems chosen, has ensured that received bespoke training to make which often involves changing layout or the most appropriate equipment is sure we get the most out of all the aspects of the gaming and hospitality specified. During the design phase, features and capabilities the solution environments we offer. Therefore, the careful consideration was taken to ensure offers. We chose to upgrade to solution had to be as adaptable as we legacy investment is maximized, without Synergy 3 because it met all our are, and the mapping functionality is compromising future migration plans requirements for centralized command just one example of this flexibility.” and the adoption of new technology. and customizable control, but also because we knew Synectics would Customizable display views, which can “By deploying Synergy 3 across deliver on their promises and exceed be tailored to individual operator existing hardware, both the surveillance our expectations.” preferences and task allocation, ensure operators and maintenance teams Synectics designs integrated end-to-end surveillance control systems for the world’s most demanding security environments. We excel at complex projects that require innovative, tailored solutions with high reliability and flexibility, specifically for casinos, oil and gas, marine, public space, banking, transport and critical infrastructure applications. Synectics’ Systems division is part of Synectics plc, a global leader in advanced surveillance, security and integration technologies and services. Synectics [email protected] Literature Reference: CS-COSMOPOL/1019/A4 Iss 2 Copyright © Synectic Systems Group Limited 2019. All Rights Reserved. synecticsglobal.com.