Vertical White Paper www..com RESOURCE MANAGEMENT

SUSE® Enterprise 10 in Manufacturing SUSE Linux Enterprise 10 in Manufacturing

Table of Contents: 2 . . . . . Simplify, Secure and Consolidate Your Enterprise from the Data Center to the Shop Floor

2 . . . . . Delivering Mission-critical IT Services within the Manufacturing Industry

4 . . . . . Why Now is the Time for Linux in Manufacturing

6 . . . . . Making an Impact with SUSE Linux Enterprise in Manufacturing

11 . . . . . Why Manufacturers Should Choose Novell for Linux

12 . . . . . Conclusion

p. 1 Simplify, Secure and Consolidate Your Enterprise from the Data Center to the Shop Floor

SUSE Linux Enterprise Delivering Mission-critical SUSE Linux Enterprise . The most Server integrates the Xen IT Services within the reliable, secure and scalable Linux operating hypervisor for virtualiza- Manufacturing Industry system designed for the most critical data tion, so you can organize center workloads—such as your Oracle* or As a manufacturer, you face an extremely your IT infrastructure SAP* enterprise deployments. challenging, competitive environment. just as your operations SUSE Linux Enterprise Desktop. The Globalization, mergers and acquisitions and group organizes your best Linux desktop for production environment. rapid innovation pressure you to drive new businesses today. Its flexible design enables products to market faster and at lower costs. both fixed-function deployments and high- To maintain your competitive advantage end computing—enabling you to use one and ensure sustainable growth in this operating system across your factory floor environment, you need to: workstations and engineering departments. SUSE Linux Enterprise Desktop is the first Reduce cycle times through better Linux* desktop to give the basic office business processes worker complete office functionality, Decrease time-to-market interoperability features and productivity Increase security for collaboration and improvements—providing you with a new, compliance viable solution for substantially reducing Provide high-availability business desktop total cost of ownership (TCO). infrastructure applications Novell Customer Center. One location to Allow authorized users secure, reliable, obtain support, updates and renewals for any-time-access to enterprise applications all your SUSE Linux Enterprise product subscriptions.

SUSE® Linux Enterprise Server from Novell® enables you to deliver mission-critical IT Novell also offers a powerful set of tools services—with enhanced security and reduced (including YaST, AutoYaST, Novell AppArmor™ costs—while improving data center reliability and Novell ZENworks® Linux Management) and performance. that simplify server administration, application deployments, application security and overall Introducing SUSE Linux Enterprise 10 systems management. These tools reduce the cost of managing and integrating your SUSE Linux Enterprise 10 is the Platform for network. In addition, SUSE Linux Enterprise ™ the Open Enterprise . Novell designed SUSE Server integrates the Xen* hypervisor for Linux Enterprise to be the best-engineered, virtualization, so you can organize your IT lowest-cost and most interoperable platform infrastructure just as your operations group for enterprise computing. From the desktop to organizes your production environment based the data center, only SUSE Linux Enterprise 10 on demand. The result is higher levels of offers a complete open source platform for consolidation and server utilization. the mission-critical applications that drive your business. SUSE Linux Enterprise 10 Increases Benefits with Virtualization The SUSE Linux Enterprise 10 platform Two major new developments will have a comprises the following components: dramatic effect on virtualization technology

p. 2 SUSE Linux Enterprise 10 in Manufacturing www.novell.com

adoption. On the hardware side, x86 archi- virtualization technology, you can decouple SUSE Linux Enterprise 10 tecture-based microprocessor manufacturers from hardware to pool IT resources. continues to lead the way have released a new generation of chips that Although virtualization technology has many in data center virtualiza- support virtualization natively. On the software uses in corporate infrastructure computing, tion, with support for both side, the open-source Xen hypervisor virtual you can gain advantages in two main areas: x86-based processors machine technology has eliminated much of consolidating hardware and increasing and mainframes. the performance impact associated with the utilization of your compute capacity. mediation layer of full virtualization and soft- ware emulation. Xen also drives down the Like many manufacturers, you likely have an overall cost of virtualization. abundance of home-grown or legacy appli- cations. You can now use virtualization to Novell expertise and technologies will play consolidate them on less expensive commod- prominent roles in virtualized data centers. ity hardware without having to rewrite old SUSE Linux Enterprise 10 continues to lead applications. You can simply run your applica- the way in data center virtualization, with support for both x86-based processors and tions as guests on your new hardware running mainframes. In addition, Novell is the first SUSE Linux Enterprise Server. In addition, enterprise Linux vendor to ship Xen as part engineering environments have often over- of its distribution. extended computing capacity as a function of the application types and versions they are Virtualization offers you impressive new levels running. With virtualization technology, you of resource utilization and improvements in can substantially increase compute-capacity availability, manageability, scalability, perform- utilization by using the same hardware to ance and application security. By employing run multiple applications independently.

Figure 1. The Xen architecture enables virtualized operating systems to talk directly to hardware, with minimal impact on performance.

p. 3 Manufacturers cannot afford to delay Linux can configure a modular, rich system that helps you consolidate servers, reduce costs and deployment any longer. Highly competitive consistently achieve high quality of service. industries—such as retail and financial SUSE Linux Enterprise Real Time also sup- ports Concurrent’s powerful NightStar* tools services—have embraced Linux as a for debugging and analyzing complex, time- way to stave off competitive pressures critical Linux applications. and re-think the way that IT will help Why Now is the Time for Linux grow their businesses. in Manufacturing Drivers such as the Internet boom, Y2K, the growth of enterprise resource planning By choosing SUSE Linux You can also combine the Xen hypervisor (ERP) and the lack of wide-area networks Enterprise Real Time offered in SUSE Linux Enterprise Server 10 (WANs) led to decentralized infrastructures for your deterministic with next-generation chips that support and excess operational costs. These costs computing needs, you virtualization natively. For highly qualified rise as you factor in underutilized servers and can configure a modular, environments, you can deploy as many redundant support organizations deployed at rich system that helps fully virtualized machines as you need each site. To a manufacturer looking to make you consolidate servers, under one qualification. your business lean, this is unacceptable. reduce costs and To innovate and get your products to market consistently achieve Introducing SUSE Linux Enterprise faster than ever before, you need to reduce high quality of service. Real Time operational costs and automate manage- SUSE Linux Enterprise Real Time is an ment—even at remote sites—while increasing industry-standard, real-time version of Linux security and ensuring agility. This means for Intel- and AMD-based multiprocessors. making smart choices in base infrastructure This platform, an enriched distribution of the technology. Manufacturers cannot afford to SUSE Linux Enterprise kernel from Novell, delay Linux deployment any longer. Highly provides you with guaranteed performance competitive industries—such as retail and in time-critical environments for hardware- financial services—have embraced Linux as in-the-loop simulations, data acquisition a way to stave off competitive pressures and or process control. Key features—including re-think the way that IT will help grow their CPU shielding, kernel preemption, low latency businesses. Manufacturers have lagged and priority inheritance—help you achieve behind this wave but can now leverage sustainable, hard real-time performance on the proven successes of their counterparts Linux. You can also rely on capabilities that in these industries. improve quality of service and enable a service-oriented infrastructure. These features Numerous leading-edge manufacturers are include distributed shared memory, Xen virtu- using Linux throughout their enterprises— alization and real-time cluster file systems, from the data center to the shop floor. By re- all of which SUSE Linux Enterprise Real Time placing costly UNIX* or Microsoft* Windows* enhances significantly with its low latency deployments with Linux, you, too, can signif- and deterministic processing. icantly reduce costs and improve system performance. Following is a closer look at By choosing SUSE Linux Enterprise Real Time specific areas where Linux can provide you for your deterministic computing needs, you an advantage.

p. 4 SUSE Linux Enterprise 10 in Manufacturing www.novell.com

Replacing UNIX with SUSE Linux require a robust, data center-grade operating Enterprise Server system. SUSE Linux Enterprise Server is the number one Linux operating system for the Manufacturers have many areas of oppor- “With Novell, we are mainframe today. It is the best-engineered, tunity for UNIX replacement because they able to deliver enterprise most secure and most scalable enterprise- often run numerous legacy applications. Linux solutions at mid- These may be older, home-grown enterprise class Linux operating system on the market. market realities. We built applications established before enterprise- SUSE Linux Enterprise Server has achieved a solution for Success wide enterprise resource planning (ERP) evaluation assurance level 4+ (EAL 4+) Apparel based on the systems, or they may be green-screen security certification and is the Linux operating principles of virtualization, applications used on the shop floor or in system of choice for the top supercomputer in open technology and warehouse environments. These applications the world, the IBM* Blue Gene of Lawrence disaster recovery— typically run on UNIX, and if you upgraded Livermore National Labs. You can deploy everything needed to any of these as recently as five years ago, Linux on all major enterprise hardware archi- survive as a business you likely did so on UNIX. The problem is tectures, including x86 and x86-64 servers, in the 21st century.” that you kept the high cost associated with clusters, blades, grid environments and UNIX. Today, you can eliminate those excess mainframes. For new deployments or IT Francis Poeta initiatives, Linux is often the preferred President hardware costs and high maintenance fees P&M Computers by deploying low-cost, high-performance operating system. commodity hardware running a highly stable and scalable enterprise-class Linux operating Replacing Windows with SUSE Linux system. If you are considering migrating home- Enterprise Server grown or legacy applications to Linux, there Although replacing Windows servers and are many skilled Novell partner consultants desktops requires slightly different consider- who can help with the move. For specialized ations from that of UNIX replacement, the in-house or heavily customized applications, virtualization technology possible with SUSE the similarity of Linux to UNIX helps to reduce the complexity of application re-writes. Linux Enterprise Server makes the prospect of running Windows-based applications on In addition, many essential but simple appli- Linux servers viable and economical. cation deployments—including Web, e-mail, file and print—are still running on UNIX in You should consider moving from Windows manufacturing enterprises today. By migrat- to Linux in the following areas: ing your application infrastructure to Linux systems, you can achieve the same levels File and print servers of performance, reliability, scalability and Web servers security with much lower annual investment. E-mail servers Shop floor servers Many mission-critical enterprise applica- Engineering desktops tions—such as ERP, customer relationship Desktops for sales support functions, such management (CRM), product life cycle man- as customer service representatives and agement (PLM) and enterprise databases— accounts payable/receivable managers

p. 5 Success Apparel Realizes Significant Benefits by Moving “We operate in an from to SUSE Linux Enterprise Server industry with small Based in New York, Success Apparel is a By moving from a Windows environment margins, so any savings leading children’s apparel manufacturer, to SUSE Linux Enterprise Server running from technology goes selling merchandise to a variety of retail- VMware, Success Apparel consolidated straight to the bottom ers, including Wal-Mart, Target, Kohl’s and its servers by more than 50 percent. line. Because our JCPenney. Before moving to a new corpo- Consolidation greatly reduced the com- new environment is so rate location, Success Apparel sought a pany’s total cost of ownership, significantly much more stable and new and reliable infrastructure to accom- reduced the amount of space needed in manageable than before, modate a smaller data center. Success its data center and freed up considerable we have more time to Apparel consulted with P&M Computers, amounts of time for IT staff to concentrate spend finding new Inc., a Novell Gold Partner in New Jersey on other projects. Consolidation also ways for technology specializing in Linux, who suggested creat- reduced administration time by 25 percent to make a difference ing a virtual infrastructure with SUSE Linux since the IT staff no longer needed to install to our business.” Enterprise Server and VMware*. regular patches and re-boot servers.

Steve Golub Manager of Operations Success Apparel Making an Impact with implementing costly countermeasures against SUSE Linux Enterprise threats to corporate data and information in Manufacturing assets. Novell helps you reduce costs, improve Whether you run your company’s internal system performance and utilization and Web site, customer portal, ERP system or increase security and management through Oracle database, Novell can help you a combination of software and services reduce cost and complexity. designed for today’s data center needs. If you are still running your edge servers and In Your Corporate Data Center infrastructure workloads on UNIX, then you should consider switching to SUSE Linux You’re now on the other side of the global- Enterprise Server, especially since typical ization wave that led to your company’s UNIX-based systems are expensive and aggressive expansion. Today, you’re focused inflexible, with applications tied to specific on IT resource rationalization throughout your hardware. You’ll be able to replace your enterprise without compromising application expensive UNIX boxes and infrastructure uptime and IT security. You require the flex- ibility and agility that will take you into the with a rugged enterprise-class operating future, allowing you to grow your infrastructure system that delivers reliability, scalability and in proportion to your business needs. As a security—and saves you money. In addition, manufacturer, you are especially vulnerable if you are considering a refresh of your ERP to IT risk given the large number of access systems, this is an ideal time to examine the points you have extended to various networks. underlying operating system for your ERP For this reason, security-minded IT profes- applications. By moving to Linux, you can sionals in your enterprise are constantly save significant money on both software burdened with patching systems and and hardware.

p. 6 SUSE Linux Enterprise 10 in Manufacturing www.novell.com

In Your Design and Engineering Environment Engineers have been turning to Linux as a high-performance, low-cost alternative for Like many manufacturers, you are always looking for ways to decrease the cost and their high-end computing needs. increase the speed with which you design and engineer your products. In other words, Computational Servers and Clusters. SUSE Linux Enterprise you need to shrink the product life cycle. SUSE Linux Enterprise Server is a proven, Server is the operating The applications your engineers use and the mature Linux solution designed specifically system of choice for high- infrastructure they employ largely determine to meet the demands of large enterprises performance computing. their cost-to-speed ratio. Your IT managers and their specialized design and engineer- likely do not make infrastructure decisions that coincide with engineering priorities. ing departments. The solution meets these Although most IT managers are continuously requirements by delivering UNIX-like per- looking for ways to increase IT utilization in formance and reliability on commodity the data center, this objective has not tradi- blades and servers as well as high-end SMP tionally aligned with engineering’s need for hardware. It supports 64-bit processing, application speed and isolation. Engineers clustering and other high-performance, high- have been turning to Linux for years as a availability technologies. With scalability to high-performance, low-cost alternative for 1,024 CPUs, more than 10 TB of physical their high-end computing needs. If you are memory, an automated installation system not driving the IT decisions for your engineer- (AutoYaST), remote administration (Novell ing environment, it’s time to engage with your ZENworks Linux Management) and world- engineering peers in a dialogue. Everyone class, enterprise-level support, SUSE Linux benefits when engineering is covered with Enterprise Server is the operating system the same enterprise solution guarantees that of choice for high-performance computing. extend to all other parts of the enterprise. Furthermore, with the new capabilities

Phoenix Contact Achieves Increased Database and SAP Performance with SUSE Linux Enterprise Server “Our Oracle databases used to run on PA RISC Phoenix Contact manufactures electrical wide ERP system Phoenix Contact selected servers. Now SUSE Linux connections and automation technology SAP running on SUSE Linux Enterprise Enterprise Server offers and is one of Germany’s most successful Server from Novell. the same performance medium-sized enterprises. Seeking to on Intel-based standard improve its database platform, the com- The migration to SUSE Linux Enterprise hardware. The price pany migrated its Oracle databases to run Server has been a turning point for Phoenix difference between on SUSE Linux Enterprise Server. The results Contact. The company has dramatically these two alternatives were impressive—substantially improved improved its system performance and is truly immense.” database availability and a drastic increase reduced administrative workload and costs in the system’s price/performance ratio. significantly compared to the company’s Dietmar Stein When looking to implement an enterprise- previous UNIX solution. System Phoenix Contact

p. 7 With SUSE Linux Enterprise Desktop, as Novell ZENworks Linux Management for remote patch and update management. your engineers can work from a single, UNIX- Engineering Laboratory Simulations. As like workstation with the added security part of SUSE Linux Enterprise 10, Novell is delivering SUSE Linux Enterprise Real Time afforded by Linux. to offer guaranteed, ultra-low latency and repeatability to manufacturers. Engineering As part of SUSE Linux afforded by the Xen hypervisor included in labs leverage the newest technologies for Enterprise 10, Novell is SUSE Linux Enterprise Server, engineering virtual prototyping and validation testing of delivering SUSE Linux can finally explore ways to optimize its new products. Many simulation programs, Enterprise Real Time to compute-capacity utilization. tests and process control systems require offer guaranteed, ultra-low Engineering Desktops. SUSE Linux an ultra-low latency operating system in latency and repeatability Enterprise Desktop offers a much-awaited order to ensure realistic simulations or to manufacturers. solution for engineers who have spent continuous data capture. Technologies years working from dual workstations. such as dual-core multiprocessors and Engineers typically have two workstations— distributed computing in the engineering lab one for design or engineering tools running have impacted data latency. SUSE Linux on UNIX or Linux—and one for their office Enterprise Real Time provides guaranteed, tools (e-mail, calendaring and office suite) deterministic quality of service for real- usually running on Windows. Maintaining time applications. UNIX desktops and Windows licenses is quite expensive, and both systems require Below are some examples of how manufac- excessively expensive hardware. Moreover, turers have been deploying both SUSE Linux engineers often share your company’s Enterprise Server and SUSE Linux Enterprise intellectual property through e-mail collabo- Real Time in their design and engineering ration, which may be more vulnerable to environments. malicious attacks when run through your Windows office and e-mail environment. Areas to Consider SUSE Linux With SUSE Linux Enterprise Desktop, your Enterprise 10 for Design engineers can work from a single, UNIX- and Engineering like workstation with the added security Computer-aided Engineering. Manufac- afforded by Linux. SUSE Linux Enterprise turers in the automotive, aerospace, Desktop offers many new features that will defense and machinery industries use excite your engineers, such as: computer-aided engineering (CAE) to – High-end video driver support with create higher-quality products through enhanced 3-D graphics faster and more complete design itera- – Office interoperability tions. With CAE, they can ensure their – Hardware plug-n-play products comply with the ever-increasing – Multilevel security regulatory demands that affect their designs. – Mobility However, computer-aided engineering – Systems management tools rely heavily on memory, computing – Software development tools power, and graphics capability to run com- – The ability to create clean-room plex computations. SUSE Linux Enterprise environments Server helps you successfully use CAE tools, allowing your design teams to: SUSE Linux Enterprise Desktop comes with Novell AppArmor application security, – Easily take advantage of spare YaST and AutoYaST installation tools as well computing cycles

p. 8 SUSE Linux Enterprise 10 in Manufacturing www.novell.com

– Increase and manage scale-out capacity try, there is constant pressure to design With SUSE Linux to deal with computational requirements smaller and more complex integrated Enterprise Server, derived from more complex testing circuits, printed circuit boards and field your IT managers – Increase scale-up capacity to capture programmable gate arrays. Electronics can quickly and easily whole models with visualization and manufacturers are in a race to bring their provide engineers with simulations products to market more quickly and sell an operating system that scales with more With SUSE Linux Enterprise Server, your IT them for less. The high cost of proprietary processor power, managers can quickly and easily provide platforms, combined with growing perform- greater amounts of engineers with an operating system that ance limitations, has caused design engi- memory, and faster scales with more processor power, greater neers and EDA software vendors to adopt graphics capabilities. amounts of memory, and faster graphics commercial enterprise Linux distributions. capabilities. In turn, your engineers can In fact, for the EDA market, Gartner, Inc. now focus on designing better products predicts that “Linux growth is projected to ______without worrying about whether the com- continue to be quite robust … at the expense puting infrastructure can accommodate of UNIX and NT operating systems.”† † “Forecast: Electronic Design Automation, Worldwide, their needs. Novell makes all of the cost and performance 2004–2009,” Nancy Wu Virtual Simulation. Hardware-in-the-loop and Laurie Balch (2004) advantages of Linux available to the EDA (HIL) simulation offers you a highly realistic simulation of equipment in a virtual oper- environment while providing a stable, well- ational environment. In order for these managed and fully-supported enterprise simulations to be realistic, they require a platform. This includes making the latest real-time operating system that guarantees Linux technology available in consistent, deterministic processing in sub-second controlled, enterprise-ready distributions; intervals. Novell offers SUSE Linux Enterprise providing a complete and mature ecosys- Real Time to meet the needs of these tem of service and support; offering a full specialized simulation programs. stack of Linux products; and dedicating Electronic Design Automation. In today’s resources and talent to the specialized Electronic Design Automation (EDA) indus- needs of the EDA industry.

Audi AG Uses SUSE Linux Enterprise Server to Optimize Designs in Shorter Timeframes “As well as reducing complexity on the soft- Audi AG, one of the world’s leading Audi adopted SUSE Linux Enterprise ware side, our choosing prestige car manufacturers, has more Server for two separate solutions: one in Linux means that we can than 52,000 employees and produces and crash simulation and one in aerodynamics select the best generic sells more than 829,000 vehicles annually. and computational fluid dynamics. The hardware from competing To accelerate design cycles and minimize improved price-performance delivered by manufacturers—so we physical prototyping costs, Audi makes SUSE Linux Enterprise Server running on can achieve much better extensive use of CAE and runs several a 64-bit architecture helps Audi run more price-performance.” large clusters of servers for high-perform- detailed computational models within ance computing. With engineers always shorter timeframes. Design cycles can Hans-Ulrik von Bülow striving to improve the detail and accuracy now include greater detail and more itera- CAE-Methods of modeling, there is constant pressure tion, enabling engineers to optimize their Audi AG on the IT system to deliver more comput- designs without delaying the production ing power. start of new vehicles.

p. 9 QUALCOMM Reduces Hardware Costs, Doubles Performance “SUSE Linux Enterprise and Frees up IT Staff with SUSE Linux Enterprise Server Server gave us great QUALCOMM CDMA Technologies (QCT), QCT has reduced its hardware costs by Opteron support right out a QUALCOMM business unit, is the more than 50 percent while doubling per- of the box and will simpli- world’s largest provider of 3G chipset formance. A clean kernel simplifies cus- fy our migration path with and software technology. QCT decided tomizations and has helped the company a better price and to move much of its CDMA development reduce the time spent on patches by nearly improved performance. to a 64-bit Linux platform to improve the 50 percent, freeing up IT staff for more We are heavily invested performance of its EDA applications. important projects. The ability to work in in Linux. Many of the a 64-bit environment helps the company other vendors we work By migrating its EDA environment to SUSE produce chips significantly faster and with are excited that Linux Enterprise Server on a 64-bit platform, with the highest quality. we’ve chosen SUSE Linux because they like working with the kernel. Scientific Research and Development. Server-based, Thin-client Computing for We haven’t found any In a similar fashion, pharmaceutical, the Shop Floor. Most of your shop floor hardware that isn’t com- bio-tech and chemical companies are employees do not need the majority of patible with SUSE Linux constantly looking for ways to accelerate features found in a thick client. And like Enterprise Server.” research and development, improve data many manufacturers, your organization management and enable collaborative may be striving to cut down on the risks Mike Broxterman Staff IT Engineer Manager research. To achieve these objectives, IT of vulnerability and viruses inherent in thick- Qualcomm CDMA Technologies decision-makers in these companies rely client usage. A server-based, thin-client on their hardware and application providers solution moves applications and the entire for much of the technological innovation desktop experience to a server-based without much consideration for the impact computing model with thin-client devices that an operating system can have. SUSE or re-deployed PCs operating as thin Linux Enterprise 10 offers companies in the clients. This solution meets your organi- scientific industries the most cost-effective, zation’s specific functional needs while secure and scalable operating system for providing greater security on the factory both server and desktop computing for their floor at a lower cost. Manufacturers are R&D labs. In addition, since SUSE Linux employing SUSE Linux Enterprise Server Enterprise Server is the first to support and SUSE Linux Enterprise Desktop as virtualization-enabled chipsets, enterprises robust solutions to deliver the reduced in these highly regulated industries can set of applications required by assembly now deploy multiple instances of their line or warehouse workers. software per re-qualified guest. Real-Time Linux for Process Control and Test and Measure. As with hardware- On the Factory Floor in-the-loop simulations, many of the process control and testing systems you have As a manufacturer, your success greatly deployed on the shop floor require the depends upon the processes performed on deterministic quality-of-service features the factory floor. By deploying SUSE Linux provided by a real-time operating system. Enterprise Server on the shop floor, you gain SUSE Linux Enterprise Real Time offers the same efficiency you’ve realized in the manufacturers the highest performance data center and you add a low-cost, highly real-time Linux for these applications. reliable operating system with all the addi- tional security features you require.

p. 10 SUSE Linux Enterprise 10 in Manufacturing www.novell.com

On the Desktop The features in SUSE Linux Enterprise The best way to think about introducing Linux Desktop will transform the way on the desktop is to consider the various segments of desktop users within your enter- your office workers interact with their prise. Novell defines five types of desktop desktop environments. users: fixed function, transactional, technical, basic and power users. In manufacturing, these segments translate into the following support. In essence, the features in SUSE SUSE Linux Enterprise types of users: shop floor or warehouse users, Linux Enterprise Desktop will transform the Desktop offers simplified sales support, engineers, field sales and way your office workers interact with their management and users in finance or accounting. desktop environments. They will have a remote control as well more enjoyable experience while improving as application level With SUSE Linux Enterprise Desktop, you their efficiency and productivity. security, a built-in firewall benefit in the following areas: Engineers. The performance and inter- and lock-down features operability features in SUSE Linux Enterprise for increased security Cost Desktop offer engineers the ability to finally of highly sensitive Power consolidate their desktop PCs with their information. Manageability engineering workstations. This consolida- Usability and interoperability tion not only produces substantial cost Security savings in terms of freed up hardware and reduced license costs, but also greatly And, SUSE Linux Enterprise Desktop is an impacts an engineer’s daily productivity. ideal solution for the following users in a By consolidating on one workstation engi- manufacturing organization: neers can be more responsive and also potentially become truly mobile. Factory/warehouse workers. As a factory or warehouse workstation, SUSE Linux Why Manufacturers Should Enterprise Desktop offers simplified man- Choose Novell for Linux agement and remote control as well as Novell Support application level security, a built-in firewall and lock-down features for increased Novell provides organizations of all sizes security of highly sensitive information. with the technical services they need to Sales and sales support representatives. define and achieve their specific objectives. The usability and productivity features Our professional and customizable services incorporated into SUSE Linux Enterprise are customer-focused—not product-driven— Desktop offer customer service represen- and backed by more than 20 years’ experi- tatives and field sales personnel unique ence in building and supporting technical advantages. These features provide solutions for multivendor, global enterprises. important productivity and interoperability Regardless of the platform mix in your envi- enhancements, including desktop-wide ronment, our global technical support team— integrated search, advanced 3-D graphics, the largest offered by any Linux vendor— animated desktop navigation (such as provides the support you need. From award- single-command tiling of applications and winning self-support options to management multiple desktop environments), interoper- partnerships with Novell, we will help you find ability with Microsoft Office*; plug-and-play, the level of support that meets your needs enhanced mobility features and multimedia and fits your budget.

p. 11 Only SUSE Linux Enterprise Server offers an Conclusion open, scalable, high-performance solution SUSE Linux Enterprise is the Platform for the Open Enterprise. It includes SUSE Linux that comes with application security, Enterprise Server, which is designed to handle mission-critical workloads that will allow you to significantly reduce infrastructure total cost Supporting your The entire SUSE Linux Enterprise 10 platform of ownership (TCO) from the data center to critical applications is backed by the award-winning Novell glob- the shop floor. Developed and backed by al support team, which has a proven track Many of the software Novell, only SUSE Linux Enterprise Server record of excellence: applications that you run offers an open, scalable, high-performance today are supported on solution that comes with application security, Ranked number one for support by SUSE Linux Enterprise virtualization and integrated systems manage- VARBusiness Server. Examples include: ment across a full range of hardware archi- Achieved Support Center Practices (SCP) tectures. In addition, SUSE Linux Enterprise Certification—the only Linux vendor to do so SAP Desktop is the best desktop Linux operating Received Service and Support Professionals Oracle system for businesses today. Developed and Association (SSPA) Star Finalist Award 2005 Siebel backed by Novell, it provides market-leading Resolves 65 percent of all calls within WebSphere usability and seamless interoperability with five minutes Symantec/Veritas existing computer systems deployed in a Staffs 11 major global support centers, VMware manufacturing enterprise. with 800 Linux-trained engineers available BEA 24x7x365 Egenera Supported and certified by the world’s mySQL leading hardware and software vendors, All products inside of SUSE Linux Enterprise Legato SUSE Linux Enterprise is backed by award- 10 also seamlessly integrate with Novell IBM Tivoli winning Novell technical support and a Customer Center so that customers and IBM Rational global ecosystem of partners and services. partners can easily manage their subscrip- Cadence With SUSE Linux Enterprise, manufacturers tions and support entitlements. This integra- Synopsys can dramatically reduce costs while deploying tion ensures uninterrupted access to software Mentor Graphics the most secure and reliable platform from updates and security patches. UGS data center servers, engineering clusters, QAD SMPs or a shop floor workstation. Global Ecosystem of Partners CA / Netegrity Abaqus With more than 1,300 members in the SUSE Linux Enterprise 10 is backed by Fluent Novell Technology Partner program, we offer a seven-year lifecycle guarantee. When CD-Adapco a robust network of industry partners who you choose SUSE Linux enterprise, you’re Cape Systems stand ready to help you get the most from subscribing to the best-engineered Linux Open Terra your Novell investment. Of the technology platform in the world and to regular updates partner products available today, more than through the Novell Customer Center. 1,800 are certified on SUSE Linux Enterprise and 2,400 are certified on other Novell prod- Contact us today to learn more. Visit ucts. We have long-standing partnerships www.novell.com/industries/manufacturing with leading independent hardware and or call 1 800 529 3400 to set up a meeting software vendors, and we have forged with a Novell sales representative. partnerships with prominent open source independent software vendors.

p. 12 SUSE Linux Enterprise 10 in Manufacturing www.novell.com

The Benefits of SUSE Linux The Benefits of SUSE Linux SUSE Linux Enterprise Enterprise Server Enterprise Desktop Desktop operates seamlessly with existing When you choose SUSE Linux Enterprise When you choose SUSE Linux Enterprise IT systems, allowing Server, you get the following benefits: Desktop, you get the following benefits: organizations to leverage their existing investments. A cost-effective data center solution. All-in-one desktop solution. Novell main- SUSE Linux Enterprise Server enables virtu- tains one of the industry’s largest Linux alization and offers wide-ranging hardware desktop development teams to deliver an compatibility, integrated management, all-in-one solution that includes an office and flexible subscriptions, making it the suite (OpenOffice.org 2.0 Novell Edition); industry leader in lowering the total cost a Web browser (Mozilla* Firefox*); a collab- of owning and managing your data center oration suite (Novell Evolution™); instant and shop floor. messaging (Gaim instant messenger); Powerful, integrated security. Only file organization (Novell iFolder® file and SUSE Linux Enterprise Server comes with access management) and multimedia integrated security to provide ironclad pro- support for Adobe*, Macromedia* tection for your systems and processes— and RealNetworks*. at no extra cost. Market-leading usability. SUSE Linux Superior performance and reliability. Enterprise Desktop was designed with the SUSE Linux Enterprise Server delivers end user in mind, making the system intu- UNIX-like performance and reliability on itive and easy to navigate from the outset. commodity blades and servers as well as New usability features include an enhanced high-end mainframes. user interface, redesigned menus and Best-engineered server. SUSE Linux Enter- tightly integrated applications. prise Server is the best-engineered server Seamless interoperability with existing available for your rigorous data center and enterprise systems. SUSE Linux Enterprise shop floor quality assurance processes. Desktop operates seamlessly with existing Essential business services. SUSE Linux IT systems, allowing organizations to lever- Enterprise Server offers out-of-the box age their existing investments. This means support for more than 1,000 open source applications, including Web application that SUSE Linux Enterprise Desktop readily servers and databases as well as file, net- coexists with Windows, Mac, UNIX and work, print and security services. In addition, other operating systems. 1,300 partners provide 1,700 applications Easy remote administration. SUSE Linux that are certified to run on SUSE Linux Enterprise Desktop includes tools such as Enterprise Server and span a broad range AutoYaST automated installation system of horizontal and vertical markets. and Novell ZENworks Linux Management Flexible, easy-to-use management tools. that make it easy to remotely access, SUSE Linux Enterprise Server offers administer, control and configure end-user significant IT savings with a set of intuitive workstations management resources, including AutoYaST Network standards support. Improved for automated installation and Novell network support allows users to continue ZENworks Linux Management for easy using their current network and provide the remote administration. same standards for security, including World-class support. SUSE Linux Enterprise Novell eDirectory™ and Active Directory*. Server is backed by the award-winning In addition, new wireless network capabili- Novell global support team with a proven ties allow users to easily utilize available track record of excellence. wireless networks.

p. 13 To learn more about Novell technology in Manufacturing visit www.novell.com/industries/manufacturing

www.novell.com

Powerful, integrated security. Only projects making SUSE Linux Enterprise SUSE Linux Enterprise Desktop comes Desktop an ideal launch environment for

with an integrated personal firewall and innovations such as Beagle® integrated Contact your local Novell Novell AppArmor support for application search, Banshee™ music management, Solutions Provider, or call security—at no extra cost. F-Spot photo library management and Novell at: Open source innovation. Novell is a sig- Tomboy note-taking application. 1 888 321 4272 U.S./Canada nificant contributor to many open source 1 801 861 4272 Worldwide 1 801 861 8473 Facsimile

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