LIBRARY BOARD TELECONFERENCE MEETING AGENDA Thursday, December 17, 2020

Language interpreters, including Sign-language, are available at no cost. To arrange, please call 503-681-6100 or TTY 503-681-6284, 72 hours prior to the meeting.

Board Meeting - 6:00 pm - Brookwood Library Board Room The City of Hillsboro invites you to listen to the Library Board meeting using the Zoom teleconference meeting details listed below.

Zoom Teleconference Phone: 1-346-248-7799 or 1-253-215-8782 Meeting ID: 848 5449 8953 Password: 326980 URL: https://us02web.zoom.us/j/84854498953?pwd=SWU1R3pZenAxRUEvVHB4V2NDaEo2dz09

Call to Order - Roll Call

1. Consent Agenda

1.1. November 19, 2020 Library Board Minutes Library Board - 19 Nov 2020 - Minutes DRAFT

2. Public Comment

Written Comments: If you wish to provide written comments, email [email protected] before 8 am on the day of the meeting. The agenda packet will be updated after 8 am with the comments received.

Verbal Comments: If you wish to speak during the meeting, please raise your Zoom hand at the start of the Public Comment section of the agenda. When the Board Chair calls out your name, you will be unmuted and have three minutes to speak. Members of the public using Zoom will not be able to share their screen during the meeting; presentation materials should be submitted as written testimony.

3. New Business

3.1. Library Administrative Rules:

Recommend to Council for Approval – Case, 5 minutes • Library Administrative Rules, Internet Access and Computer Use • Request for Reconsideration Form Library Administrative Rules, Internet Access and Computer Use, 2020 draft - clean

copy Request for Reconsideration Form - draft - clean copy

4. Trainings, Discussions and Reports

4.1. Discussion of Collection Development Policy and Process – All, 30 minutes Library Administrative Rules Collection Development - Final Draft

4.2. Discussion of Board Chair Nomination Process – Case, 15 minutes

4.3. Board Member Recruitment – Brooks, 5 minutes

4.4. Advocacy Reports • Friends and Foundation Report - Madsen, Muller, 15 minutes • City Council Meetings

4.5. Director's Report November 2020 - Brooks, 15 minutes Directors Report December 2020

4.6. Library Statistics - Christian 20 minutes 10 Year legacy Statistics_Nov_20 Library Data Statistics Mosaic Draft November 2020 Circ Stats

4.7. Board Chair Highlights - Case 5 minutes

5. Advice/Information Items

5.1. News Articles Information items Volunteer Engagement Report - December 2020 WCCLS Thank you note Word on the Floor - December 2020

5.2. General Resources • 2020 Library Schedule • Roberts Rules cheat-sheet

Adjourn

Page 2 of 31

LIBRARY BOARD MINUTES Thursday, November 19, 2020

Teleconference

Present: Board Chair Elizabeth Case, Board Vice-chair Rommel Rodriguez Ibarra, Board Member Linda Mokler, Board Member Chris Armstrong, Board Member Katie Rhyne, Board Member Citlalli Nunez-Barragan, and Board Member Mel Adams and Gail Madsen (ex officio)

Excused:

Staff Simone Brooks, Karen Muller, Hillary Ostlund, Ken Christian, Carol Reich, Linda Osuna Present: and Cheryl Gill

Board Meeting - 6:00 pm - Brookwood Library Board Room

Call to Order - Roll Call

1. Consent Agenda

1.1. September 17, 2020 Minutes Corrected

CORRECTIONS: 3.5, 3.6, 3.7 remove duplicate text 'made a motion'.

1.2. October 15, 2020 Library Board Minutes

CORRECTIONS: mark Rodriguez absent. Correct to Armstrong from Anderson.

Chris Armstrong made a motion to approve October 15, 2020 minutes with corrections. Rommel Rodriguez Ibarra seconded the motion. CARRIED. 7-0 Rommel Rodriguez Ibarra, Chris Armstrong, Elizabeth Case, Linda Mokler, Katie Rhyne, Citlalli Nunez-Barragan, and Mel Adams voted yes.

2. Public Comment Muller reported no public comments were received.

3. New Business

3.1. Library Administrative Rules: ...... - Muller, 5 minutes

Katie Rhyne made a motion to approve the Library Administrative Rules, Declaration of

Page 3 of 31 Surplus Books, 2020 Rommel Rodriguez Ibarra seconded the motion. CARRIED. 7-0 Rommel Rodriguez Ibarra, Katie Rhyne, Elizabeth Case, Linda Mokler, Chris Armstrong, Citlalli Nunez-Barragan, and Mel Adams voted yes.

4. Trainings, Discussions and Reports

4.1. Intellectual Freedom Training – Lopez, 30 minutes

Lopez, Librarian Supervisor with the Explore team gave a Power Point presentation:

• What is Intellectual Freedom? • Why is Intellectual Freedom Important? • Key ALA Documents • Library Bill of Rights • Code of Ethics • Freedom to Read Statement • What does this mean for public service at HPL? • Collections- • Collection Development, Materials Selection Guidelines • Patron Privacy-Confidentiality of Library Records • Internet Access-Internet Access and Computer Use • Review some Scenarios: - Patron wants a book on something you find offensive - If a patron complains that another patron is viewing porn on one of the computers - What should staff do if a patron complains that a book in the children’s section has content that is not appropriate for children • Top 10 Most Challenged Books of 2019—a video

4.2. Discussion of Collection Development Process – Christian, 15 minutes

Christian explained the collaboration in refining this policy. There are 2 goals:

1. How to make the policy more accessible and strip out library industry terms. 2. Be intentional about terminology. Mokler began a discussion about whether or not this new version is overly vague and lacks specificity and wondered if the Board should table the approval and take a step back to gather community input and have a further discussion at a later date. The Board questioned the purpose of the document and who seeks it out? This document is most commonly used in regard to a request for reconsideration. It was decided to table the discussion until the December 17, 2020 meeting.

4.3. Library Administrative Rule, Collection Development – Christian, 15 minutes

Board members will submit questions and give the document more thought. Tomorrow Case will email the most up to date /original copy to all members who will submit questions. Case requested a reply by Monday, November 23rd, then Case and Brooks will discuss the responses and pull information for a larger discussion at the December 17th meeting.

Page 4 of 31

4.4. Discussion of Request for Reconsideration Form – Muller, 10 minutes

Muller advised there were not a lot of edits made to this form. • The checkbox options for requested reconsideration of materials were changed from ‘books’ to ‘books/ebooks’. • ‘other’ was changed to ‘recording’ • The text “In this form “book” is used to refer to any of the various library formats which could be video or sound recordings” was deleted. • The term ‘book’ was replaced with ‘item’ throughout the document to be more holistic in what may be challenged.

A suggestion was made to add email instead of, or in addition to, the phone number in the footer.

4.5. Library Administrative Rules, Internet Access and Computer Use - Muller, 15 minutes

Muller pointed out the first sentence was made cleaner. • The heading ‘Rules’ was replaced with ‘Guidelines for Use’. • This portion of the sentence ‘or to access materials which by local community standards would be obscene’ was deleted. Who is ‘community’ and what is obscene? • ‘Computers are not filtered’ was added. Motion to approve will be up at the December 17, 2020 Board meeting.

4.6. Advocacy Reports  Friends and Foundation Report - Madsen, Muller, 15 minutes  City Council Meetings

FOUNDATION: Madsen reports two new funding initiatives: 1. “Generous Words” with a goal of $5,000 for 500 books to address the needs of low income households. These funds will be used to purchase high quality children’s’ literature. Every $10 raised will be used to purchase these items and they will be distributed by the Tiny Branches. 2. Expand mobile internet hotspots. Kits will be purchased to provide internet service to low income households. $12,000 will be used in the first year to purchase 25 kits. Future sustainment will be at $10,000/year.

David Edwards interviewed Chelsea Caine, information about this will go out on social media and the Foundation website.

FRIENDS: Muller reports the Friends were back in building a few weeks ago but with the freeze this has been suspended again. The Friends are currently working out of Barbara Wright’s home. The Friends had a very successful donation drive and are hopeful they can get back into the

Page 5 of 31 building soon.

4.7. Director's Report November 2020 - Brooks, 15 minutes

Brooks advised the Director position recruitment has currently received 31 applications and the posting closes on December 6th. Brooks is happy with how the recruitment is moving along

Muller reported that the Coffee Court construction has been delayed due to the Governor’s Covid-19 restrictions and that the Library will be closed on Thanksgiving, Christmas and New Year’s.

The Board members requested a virtual tour of the Coffee Court construction.

Reich stated the NovelBranch has arrived at the Hidden Creek Community Center. Brooks advised the Youth Access Library Card (YALA) data is in from the Hillsboro School District and is in the process of activation.

Osuna reported on upcoming programming: The online Hillsboro Candidate Forum took place October 17th.

Hillsboro Symphony Orchestra group JAZZ & THE HARPIST will perform a 40 minute holiday concert, in two 20-minute segments, at the Walters Cultural Arts Center on Thursday, December 10, between 7-9pm, without an audience, to be filmed by Tualatin Valley Community Television.

Storytime is on hiatus so there are repeats of prior storytimes available on the Library YouTube channel.

Private and Charter schools are working with Reich to get them on board with the YALA program.

The Event guide will be in pdf form and on the website.

Osuna’s team pulled together resources for Native American Heritage Month in November.

Brooks reported the Safe Sleep Village closes tomorrow. Osuna added Outreach delivered books and resources to WCCLS who helped deliver the resources to the Safe Sleep Village.

Ostlund advised HPL Express is now different as of yesterday. Library Leadership is looking at the instructional video, editing it to get the video updated with the new processes and posted to social media.

Vol engagement is on hiatus. Refer to Marcia’s report in the packet

4.8. Library Statistics - Christian 10 minutes

Page 6 of 31

Christian presented “Exploring Library Data” • What is Success? • Starting with Questions • What Data? • Library Data Management Plan • Numbers vs Metrics & Measurements • Library Statistics Over 10 Years-October 2020 • Questions for future meetings?

In her email to the Board members tomorrow Case will include a request for information on what data you would like to see. Case will bring that information to the December meeting.

4.9. Board Chair Highlights - Case 5 minutes

Case asked: As we head into the holiday season what book is on your gift giving list?

5. Advice/Information Items

5.1. Items of Interest

5.2. General Resources

6. Adjourn Rhyne made a motion to adjourn, Rodriguez seconded.

Page 7 of 31 Page 8 of 31

Library Administrative Rules: Internet Access and Computer Use

Purpose provides access to a variety of information resources, including those available through the internet. It is important that users realize the internet is a global entity with a highly diverse user population and information content; not all sources on the internet provide accurate, complete, or current information. It is up to the user to evaluate the validity of information found. It is also important to note that the library cannot completely restrict access to materials or protect users from materials they may find offensive.

Guidelines for Use  Internet computers will not be used for illegal activity or to access illegal materials. Be considerate in your use of the internet; you are in a public place.  Computers are not filtered.  Users must end their session and leave the terminal when asked to do so by Library staff.  Users will not make any attempt to gain unauthorized access to restricted files or networks, or to damage or modify computer equipment or software.  Users will respect the privacy of other users, and will refrain from attempting to view or read material being used by others.  By mutual agreement, two or more persons may share one access session as long as their behavior and conversation does not disturb other users or library staff and they do not physically block or impede access within the library.  The computers do not allow users to permanently save to the hard drive. Documents are not saved when a computer station times out.

Internet Stations in Children’s Areas

Internet stations in the children’s areas are reserved for use by children (preschool through grade 8) at their caregiver’s discretion. Caregivers visiting the library with children may use these Internet stations only if no children are waiting to use them.

Wireless Network adopted July 22, 2011 reviewed May 2016 , May 2017, November 2020 page 1 of 2

Page 9 of 31 Washington County Cooperative Library Services (WCCLS) provides a wireless network at both the Brookwood and the Library. For further details, please see the WCCLS Terms of Use (http://www.wccls.org/about/wcclswifi).

Privacy Protection Library internet terminals are in a public area and offer little privacy for the individual user. The staff does reserve the right to ask a patron not to access a site that displays images that may be offensive to other library users.

Users should be aware that it is their responsibility to protect their privacy while sending information via the internet; take care with interactions involving personal information.

The library avoids collecting or maintaining records that could compromise the privacy of library patrons and will only disclose your records as required to do so by law. Every public access internet workstation in the library uses software that essentially destroys the content of each user’s session.

The Library Bill of Rights and the Internet The Hillsboro Library Board endorses the American Library Association’s document “Access to Electronic Information, Services and Networks: an Interpretation of the Library Bill of Rights.” (http://www.ala.org/advocacy/sites/ala.org.advocacy/files/content/intfreedom/librarybill/interpretatio ns/accesstoelectronic.pdf)

adopted July 22, 2011 page 2 of 2 reviewed May 201, May 2017, November 2020

Page 10 of 31

REQUEST FOR RECONSIDERATION OF LIBRARY MATERIAL (This form must be filled out completely.)

Which format? Book/eBook Magazine Recording

Title Author Publisher Request initiated by Address City State Zip Phone __ Email______If you are representing an organization, what is the name of the organization?

1. The entire item should be read, viewed, or listened to before completing this form. Did you do so? If not, what parts did you read/view/listen to?

2. To what in the item do you object? (please attach comments)

3. What is your concern about this item?

4. Are you aware of reviews of this item?

5. How do you believe this violates the library’s selection procedure (please attach comments)

6. What would you like your library to do about this item? Return it to the staff selection committee/department for re-evaluation Other: Explain

7. Do you have suggestions for additions to the collection that would complement or balance this title?

______

Page 11 of 31 Page 12 of 31

Introduction: Our Policy Defined Formatted: Indent: Left: 0" Formatted: Font: (Default) Arial, 12 pt, Font color: Auto Definition of terms: Formatted: Normal, Allow hanging punctuation  “Dynamic” means active. We actively refresh, replace, and replenish our collection, to ensure it stays relevant, Formatted: Not Highlight useful, or entertaining.  “Diverse” means a diversity of formats, a diversity of viewpoints, and a diversity of creators. We collect materials in many different formats. Books will always be a cornerstone of libraries but we also fill our collection with DVDs, board games, musical instruments, gaming systems, cake makers (we have a cake pop maker, but cake makers is an unclear term and not an item in the LOT, sewing machines, and many other things that create an experience, or have value for our community. We live in one of the most diverse cities in Oregon and we make sure our collection reflects that. Our shelves are filled with a diverse range of views and languages and are written by a diverse range of people representative of their communities.  “Collection” means everything you can check out from the library, or use while you are here. It’s a long list and we’re proud of that.  “For everyone” is our mission statement and a concept that we’re committed to.means just that. We’re for everyone. That’s our mission statement and we take it seriously. We want our collection to be interesting or useful to every single person in our community. We strive to close gaps as we discover them. We invite dialogue with our community about our collection. We always try to make it better.  “Our community” means everyone in the Washington County service area, whether they’re an active library user or not. That includes anyone who is visiting.

Our Commitments

The Library Will…  Provide a dynamic and diverse collection which reflects the community’s needs, interests, local standards, and diversity.  Provide a collection available in a diverse array of formats, appropriate for all users (like audiobooks, for example, in addition to printed books).  Deselect, or weed, the collection regularly to ensure it stays current, accurate, and useful to the community.  Provide a large and vibrant Spanish language collection to support our Latinx population. The Library will also collect and maintain smaller collections in the following non-English languages most commonly spoken in Hillsboro: Hindi, Japanese, Chinese, Korean, and Vietnamese.  Consider public interest and demand to develop the collection. Public interest and demand will be assessed through collection use patterns and community purchase suggestions, which are always welcome.  Consider the need for a diversity of subjects and viewpoints to be included in a balanced collection.  Focus on purchasing current, popular (non-academic) materials for its collection.  Consider the nature of the physical branch locations and the community they serve when developing the collection. For example, the collection at Brookwood will look a little different than the collection at Shute Park.  Engage in dialogue with the community about the collection. Formatted: Not Highlight  Only accept donations that are outright gifts, without restriction. Donors should not assume that any materials Formatted: Font: (Default) +Body (Calibri), 11 pt they donate will be added to the collection. The material will still be evaluated by library selectors and may not Formatted: Font: (Default) +Body (Calibri), 11 pt be included in the collection. For more information see the full gift policy at http://www.hillsboro- oregon.gov/departments/library/about-the- library/library-policies.

Page 13 of 31

Formatted: Font: (Default) Arial, 12 pt, Font color: Auto Selectors Will Consider These Items When Selecting Formatted: Normal, Allow hanging punctuation 1. collection objectives 2. existing subject coverage 3. community needs, interest, and demand 4. timeliness of topic 5. current or historical significance of author or subject 6. professional reviews, awards, and lists from recognized authorities 7. diversity of viewpoint and diversity of creator’s background and perspective 8. creativity 9. entertainment or enjoyment.

The Library Will Not…  Act in loco parentis. Parents or legal guardians maintain all responsibility for children’s and teen’s’ access to and use of library material. From the library’s perspective, all cardholders, regardless of age, have the right to access all material in the library. Any restrictions on this access lies with the parent or legal guardian.  Automatically re-purchase items that are withdrawn, lost, damaged, or missing. The selectors will evaluate these on a case-by-case basis.

Selectors Will Consider These Items When Selecting. 1. collection objectives 2. existing subject coverage 3. community needs, interest, and demand 4. timeliness of topic 5. current or historical significance of author or subject 6. professional reviews, awards, and lists from recognized authorities 7. diversity of viewpoint and diversity of creator’s background and perspective 8. creativity 9. entertainment or enjoyment.

Requests for Reconsideration If a patron objects to the presence of any library material, the complaint will be referred immediately to the Collection Development Supervisor who will discuss the matter with the complainant. Notification will be given to the Library Director and the Assistant Library Director.

If the patron wishes, they will be supplied with these Collection Development rules, including the “Request for Reconsideration of Library Materials” form. The Collection Development Supervisor will examine the item in question, check reviews, and determine if it conforms to the standards of the materials selection procedure. The Library Director will be consulted about the decision. The Collection Development Supervisor and Director will decide whether to keep the item in question, in the collection, move the item, or withdraw the item, and will write to the complainant giving the reasons for the decision. The Hillsboro Library Board will also be notified of the complaint and the decision. Materials subject to a request for reconsideration shall not be removed pending final action.

If the complainant wishes to appeal the decision, they may present the complaint to the appropriate Assistant City Manager. Hillsboro Library Board by letter for final review, or by making prior arrangements to be on the agenda of a Board meeting. The Board Assistant City Manager will consider the complaint and the staff recommendation and will make the final decision on the appeal. One final appeal for reconsideration may be made to the City

Page 14 of 31 Manager. Each “Request for Reconsideration of Library Materials” will be limited to one challenge per title per family every five years.

Page 15 of 31 Page 16 of 31

Director’s Report For the December 2020 Board Meeting

Library Director Recruitment Update (Simone)

Facilities (Karen)

 Virtual tour of Coffee Court

WCCLS and Exec Board Updates (Simone, Karen/Hillary)

 Fine Free – timeline update  Action item at January 5, 2021, Board of Commissioners meeting about extension of current IGAs (Public Services Library Agreement [PLSA] and the Information Network Agreement [INA])

Board Recruitment (Simone)

With Citlalli Nuñez-Barragan’s departure from the Board we will be recruiting for a new member from unincorporated Washington County. The timeline for the recruitment is:

 Recruitment open through January 4, 2021  Applications distributed to all Board members for review January 6, 2021  Review by Board members due to Elizabeth by January 8  Recommendations sent to Mayor Callaway by January 9  Meeting with Mayor Callaway, Simone, Elizabeth, and Karen week of January 11, 2021  Appointment on City Council agenda January 19, 2021  New Board member attends first meeting January 21, 2021

Staff Highlights (Hillary)

 Teresa Werner retired 12/15/20 after 30 years of service.  Friends of the Library donated $1330 to HomePlate Youth Services as part of the Teen Summer Reading Program reading challenge, led by Librarian Aryn Orwig. (Thank you, Friends!)  Several HPL staff presenting at OLA (virtual) conference April 18 – 24 o Find Your Next Reader’s Advisory Model: Creating and Marketing a Holistic Collection Advisory Service – presented by Elena Gleason, Jenny Moore, Karen Hayes, Julie Botting, and Anna Nakano-Baker.

City of Hillsboro Library Board – Director’s Report, November 2020 - Page 1

Page 17 of 31 o Beyond Words for Programs and Platforms - presented by Katy Pretz, Elizabeth Lopez, Rocío Espinoza-Cotero, Linda Osuna, and potentially others involved in programming/events o A Library on the Loose in Your Community – presented by Rocío and Linda o Finding the Right People: Mission and Values Based Recruitment - presented by Molly Brandt and Hillary Ostlund  Research in Public Libraries (RIPL) conference happening – highlights to be shared at a future meeting perhaps. Jessica Gagnon, Bo Erickson, and Phil Delgado are attending and helping as facilitators at this data-focused conference.

Program/Event/Marketing Highlights (Linda)

 Look for new designated signage at both Brookwood and Shute Park Libraries for Curbside Service. There will be 6 parking spots at Brookwood and 3 at Shute Park for patrons to stop in pick-up their library materials in a safe and contact-free way.  Youth Access Cards will be distributed to City Charter School beginning in January 2021. This service is a continuation of the library’s Student Success initiative and Outreach efforts to reach private schools in the HPL service area. (Rocio Cotero-Espinoza & Carol Reich).  Beginning this month, Shelf Talk newsletter will be emailed at the beginning of each month. Each issue will highlight library services, upcoming events and programming. Look for it in your inbox!

City of Hillsboro Library Board – Director’s Report, November 2020 – Page 2

Page 18 of 31 Library Statistics Over 10 years

November 2020

Circulation

Circulation Type Year of Date Month of D.. 3M without Nulls FY 2011 November L2G/OD without Nulls Renewal (Physical Items) FY 2016 November Checkout (Physcial Items) FY 2020 November

FY 2021 November

0K 20K 40K 60K 80K 100K 120K 140K 160K 180K 200K 220K Total Number of Items

Events and Attendance Volunteer Hours Traffic Count

Date Date Date FY 2011 FY 2016 FY 2020 FY 2021 FY 2011 FY 2016 FY 2020 FY 2021 FY 2011 FY 2016 FY 2020 FY 2021 3500 2500 70K 3,283 65,418 2,281 64,170 65,296 100 2,108 3000 2,021 60K 2000 t n

u 80 s o 2500 2,388 50K n C

o t r n t s t a r a n p u P

i 1500 u

o c 1,953 f o i 40K o

2000 H t C

r r

60 r a e e m P b e a

t r g m n g n u u o i l r

N 30K

1500 o m P 1000 l V a m t a 40 o r T g o r 1000 20K P

500 20 500 10K 239 142 0 0 0 0K

Page 19 of 31 Nov Nov Nov Nov Nov Nov Nov Nov Nov Nov Nov Nov Page 20 of 31 Hillsboro Public Library by the numbers Calendar year 2020

Current month displayed: October 2020

Digtial circulation Checkouts (physical items) Volunteer hours 41,807 54,287 239.2 ▼ +0.0% ▼ -14.1% ▼ -0.3%

40K 100K 2K

20K 50K 1K

0K 0K 0K

Total interactions Event attendance Program count

13,509 127 9

▲ +82.5% ▼ -27.0% ▼ -62.5%

4K 10K 100

5K 2K 50

0K 0K 0 Page 21 of 31 Page 22 of 31 November 2020 Circulation Statistics All Checkouts Overdrive Polaris Polaris Total November 2019 Percent Library Check-Ins Checkouts Checkouts Renewals Checkouts Checkouts Change 5,545 2,111 5,440 3,581 11,132 14,546 -23.47% 2,017 1,402 1,969 874 4,245 5,629 -24.59% Beaverton City Libraries 52,164 44,920 47,279 30,710 122,909 217,563 -43.51% Cedar Mill Community Libraries 60,518 33,907 56,989 35,390 126,286 196,547 -35.75% Cooperative Admin Office 0 66 48 138 252 229 10.04% 2,586 1,152 2,138 1,142 4,432 9,721 -54.41% Forest Grove City Library 6,556 5,931 6,322 3,044 15,297 23,899 -35.99% Garden Home Community Library 7,559 3,678 7,222 3,658 14,558 16,283 -10.59% Hillsboro Public Libraries 56,725 41,102 54,287 32,330 127,719 199,158 -35.87% Internal Loans (External) 133 0 646 100 746 1,278 -41.63% Library Outreach Services 895 232 1,013 484 1,729 1,612 7.26% North Plains Public Library 2,015 1,234 1,974 1,353 4,561 6,186 -26.27% 7,184 8,294 6,158 4,211 18,663 29,574 -36.89% 21,957 18,766 22,149 11,982 52,897 92,930 -43.08% 10,076 10,562 9,530 6,619 26,711 47,763 -44.08% West Slope Community Library 3,605 4,518 2,128 3,428 10,074 24,371 -58.66% WCCLS - Unallocated to libraries 0 0 0 0 0 0 0 Library Total 239,535 177,875 225,292 139,044 542,211 887,289 -38.89%

All Checkouts Overdrive Polaris Polaris Total November 2019 Percent Check-Ins Checkouts Checkouts Renewals Checkouts Checkouts Change Beaverton Main 38,503 35,009 35,497 22,451 92,957 158,838 -41.48% Beaverton Murray Scholls 13,661 9,911 11,782 8,259 29,952 58,725 -49.00% Cedar Mill 37,352 21,094 35,439 20,383 76,916 130,778 -41.19% Bethany Library 23,166 12,813 21,550 15,007 49,370 65,769 -24.93% Hillsboro Brookwood 48,979 35,721 46,834 27,903 110,458 169,766 -34.94% Hillsboro Shute Park 7,746 5,381 7,342 4,375 17,098 29,389 -41.82% Hillsboro Library BookOMat 0 0 111 52 163 3 Page 23 of 31 Page 24 of 31 Information Items Hillsboro Library Board Meeting December 17, 2020

Hillsboro Library news

After Months of Isolation, Hillsboro Public Library Reopens Its Buildings https://www.pacindex.com/news/2020/11/12/after-months-of-isolation-hillsboro-public-library-reopens-its-buildings/

Of Interest

Library Books: A Small Antidote to a Life of Perpetual Dissatisfaction https://www.nytimes.com/2020/12/08/magazine/public-libraries.html

STORYTIME IS COMING TO PUBLIC RESTROOMS https://bookriot.com/looterature-bathroom-books/

General Library news

Amazon Publishing in Talks to Offer E-books to Public Libraries https://www.publishersweekly.com/pw/by-topic/industry-news/libraries/article/85068-dpla-in-talks-to-offer-amazon- publishing-e-books-to-libraries.html

Portland-area libraries stop, reduce some services during state-wide coronavirus ‘freeze’ https://www.oregonlive.com/coronavirus/2020/11/portland-area-libraries-stop-reduce-some-services-during-state- wide-coronavirus-freeze.html

Final push for COVID relief: ALA issues broad call for library advocates http://www.ala.org/news/member-news/2020/12/final-push-covid-relief-ala-issues-broad-call-library-advocates

Page 25 of 31 Page 26 of 31

December 2020: Volunteer Engagement Report From Marcia Hale, Volunteer Services Coordinator In November, our volunteers continued to support our mission, though their in-building engagement has once again been placed on pause.

 Eight Volunteers sat with the Shute Park ballot box the first three days of November, sharing 21 hours.

 Barbara Wright and a few select Friends volunteers continue to place items on Amazon and process donations generally before staff arrives or leaves after the business day.

 One of our Tiny Branch adopters is a Girl Scout leader: Ruth Carlson graciously coordinated another Children’s book donation drive with the Girl Scouts with her neighborhood troops. We did a drive in donation event on November 7 receiving several hundred children’s and young adult books. Three Volunteers helped us unpack the van and sort the books a few days later. Another volunteer came in and unpacked the book boxes, sorted, and shelved the Tiny Branch books in our storage area so they are easier to access when our “Main branch” needs to be refilled. We have eight Tiny Branches, with seven active at this time (’s TB is in a construction zone so we’ve elected to keep it closed until the park fully reopens this spring, this branch is serviced by Joan and Mayor Steve Callaway). All the branches are enjoying a brisk business once again.

 Volunteers support our STEM packets by coming in after hours to stuff the packets with the activities, and now are picking up “take home” boxes to prepare the STEM packets at home. We have 8-14 volunteers who regularly participate in this activity depending on need. In November they shared 65 hours on these projects.

While our numbers have significantly changed from past years, enthusiasm and support remains high with the volunteers who are engaged with us. For comparison, this time last year 190 volunteers gave us 2,032 hours. This year, 34 volunteers were active in November, with a little over 239 hours; and we had a surge in October when volunteers starting to return to tasks in the building and helped with Friends of the Library donation events.

Once the pandemic freezes/pauses and delays are over I am predicting we will lose a good number of our volunteers, due to Covid concerns. However, I also predict this is an opportunity to gain new volunteers as we are still receiving new applications and people are eager to get involved serving community. Our waitlist at present includes 54 people who have applied since the shutdown.

Once we are ready to welcome volunteers back more fully, we will quickly (re)engage people, and will have an opportunity to really evaluate what roles we need volunteers to fill. This time is giving staff an opportunity to truly look at how volunteers can best support their program needs, and be more mindful in asking for volunteer support so people are fulfilling meaningful support roles.

Page 27 of 31 Page 28 of 31 Cheryl Gill

Subject: FW: Thank you!!

From: PJ Bentley [mailto:[email protected]] Sent: Tuesday, November 17, 2020 2:30 PM To: Karen Muller Cc: Courtney Sheedy ; Lisa Tattersall Subject: Thank you!!

Hi Karen!

We just wanted to offer a sincere “thank you” for the funds Hillsboro is transferring to WCCLS to help with Overdrive purchases. Please share this thanks with any HPL staff who were involved.

As you know, we are seeing levels of demand way higher than what we had planned for, and $10,000 can really make a difference. We’re anticipating a few blockbuster releases in the next couple months, and these funds will help abate some long holds queues for patrons. We’re proud to be your partners in getting books into the hands of readers.

As a token of our appreciation, please enjoy the best gif of 2020. I think of it anytime I hear good news now. 😊

Thank you!

PJ Bentley Countywide Collections Supervisor Washington County Cooperative Library Services [email protected] Pronouns: he/him

Currently reading Red Pill, Blue Pill: How to Counteract the Conspiracy Theories That Are Killing Us by David A. Neiwert

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