Panoramic Tripod Head

QuickPan® Panoramic Tripod Head

User’s Guide - V1.4 - Feb 2007 QuickPan Panoramic Tripod Head Overview Welcome to the Kaidan QuickPan and Panoramic Photography

Thank you for purchasing a Kaidan QuickPan Panoramic Tripod Head. This manual is designed to help you understand how to use your Quick- Pan to create quality panoramas. This document will be revised from time to time and updated versions can be down loaded from the QuickPan page on the Kaidan web site.

QuickPan Overview

The QuickPan family is built around a stur dy and precise Rota tor Base with interchangable index ing ClickDiscs. There are several camera brackets that slide and lock onto the Rotator Base. The QuickPan IV rotator design supersedes the QuickPan III rotator and uses a new ﬂ at detent disc design.

A panoramic tripod head makes it easy to capture a sequence of photos that are stitched to form a complete panoramic image. It holds the camera in the portrait ori en ta tion, positions the cam era so that it ro tates around the optical center or nodal point of the lens and provides a repeatable and adjustable click-stop indexing mechanism. QuickPan Rotator with Optional Twin-Axis Adapter and Standard Camera Bracket The QuickPan Family Introducing the QuickPan Components

Rotator Base (QuickPan ) Standard Camera Brack et

This heavy-duty design is lighter and more com- The Standard Camera Bracket is designed pact than previous models and the compe tition. to support most digi tal and ﬁ lm cam er as in a The QuickPan bases employ interchangeable por trait ori en ta tion. Used prima ri ly to shoot indexing ClickDiscs or rings that support various sin gle-row cy lin dri cal panora mas it is adjust ed click-stop positions. These can be easily swapped along the hori zon tal arm to locate the camera at any time and contrib ute to the light weight. in the side-to-side orien ta tion. There are three The indexing mechanism requires no lubrication slots in the brack et, that when used with vari ous or adjust ments and has no loose parts. The base po si tion ing aids, pro vide the fore-aft adjust ment con tains an integral circu lar bubble level and ac- of the camera's nodal point, over the ro ta tion al commodates either 1/4” or 3/8” tripod threads. cen ter of the tripod head. Earlier models used The latest QuickPan IV Rota tor Base (Aug 04) an aluminum bracket while recent models use a will also ac cept older Kaidan camera brackets high-strength composite material (inset). A Quick (i.e. KiWi+, QuickPan). Release Plate is optional.

Twin-Axis Adapter Spherical Camera Bracket

The Twin-Axis Adapter is designed to support most The Spherical Camera Bracket is designed to dig i tal and fi lm cam er as that are equipped with sup port most digi tal and fi lm cam er as and to fi sheye lens es, or will appeal to those users who de- per mit the an gu lar up/down el e va tion for the sire two in de pen dent axes of adjust ment. It can be cap ture of multirow spher i cal and QuickTime® used with either the Standard Camera Bracket or VR Cubic pan oramas. This bracket is ideal for with the Compact Camera Bracket. The two axes those software ap pli ca tions that stitch mul ti ple of adjust ment positions the lens in such a manner rows of im ages, in clud ing up/down "cap" shots so as not to cap ture any more of the Rota tor Base such as REALVIZ Stitcher. The Spher i cal Camera than nec es sary. When a camera equipped with a Brack et can also be posi tioned at a level zero circular fi sheye lens is in stalled on the brack et, only degrees, thus fulfi lling the same functions as the a small segment of the Rota tor Base will ap pear in Standard Camera Bracket. You can also use the the im age. This fea ture makes the Twin-Axis Adapter Spherical Camera Bracket for shooting single- ideal for those using iPIX software, Panoweaver and row cylinders as well. An optional Arca-Quick oth er software ap pli ca tions that use circular fi sheye Release Camera Plate is also available. images. Both camera brackets support optional Quick Release Camera Plates. QuickPan Rotator Base HowHow to install and removeremove the indexing discs and adjusting the indexing forceforce

Installing Detent Discs 4) The new Detent Disc is in stalled by pushing it into the re cessed area in the top 1) To install or change the of the Rotator Hub as shown Detent Discs simply loosen at left. the silver thumbscrew on the side of the black Rotator Sil ver 5) Replace the Horizontal Hub by turning it in a counter Thumbscrew Brack et Assembly into the clock wise direction. Do not Rotator Hub. Push the as- remove the screw, just turn sembly down into the hub several times. You do not need to fully engage and collapse to remove the head from the the plunger, then tight en the tripod. thumbscrew.

2) Once the thumbscrew is Adjusting the Force loosened, pull the Horizontal of the Spring Plunger Brack et Assembly upward out of the Rotator Hub. You may The screw, shown at left, can need to wiggle it a bit as you be used to position the spring lift it out of the hub. plung er up and down. You can use a screwdriver (or a thin coin) to adjust the indexing or click-stop force. The spring plunger is set from the factory, but you may ﬁ nd that you pre- 3) Once the Horizontal fer a harder click-stop action. Brack et Assembly is re moved, the Detent Disc can be Be sure to not overtighten changed by grabbing the the plung er so that the metal pro trud ing tab on the detent body of the plunger would ring and pulling it up out of Note: The QuickPan IV rotator uses a stainless steel come in contact with the the Rotator Housing. ball plunger that is different from the plastic nosed indexing ring. Also be sure plunger on the QuickPan III. Be sure to use only the that the plunger is not set stainless steel ball plungers (available from Kaidan) on deep enough as this will cause the QuickPan IV rotators. excessive play in the indexing ac tion. QuickPan Rotator Base Tripod threaded bushing adapter Mounting camera bracket

The QuickPan III / IV Rotator Bases comes To mount your camera bracket with a tripod adapter bushing which ac- onto the rotator loosen the clamp commodates both 1/4 inch and 3/8 inch tri pod mounts. lever at the bottom of the camera bracket. To loosen the clamp lever grab the lever and turn coun- 1/4 inch Tripod terclockwise. The clamp lever is turned clockwise to tighten and If your tripod has a 1/4 inch threaded counterclockwise to loosen. The mount, leave the brass bushing in the center hole in the bottom of the rotator as lever part of the clamp lever is shown at right. spring-loaded and can be repositioned by pulling outwards against spring pressure and moved clockwise or counterclockwise. Next position the end of the horizontal bracket of the rotator and slide it into the slot at the bottom of the 3/8 inch Tripod camera bracket. Note: There are various images If your tripod has 3/8 inch threaded mount, throughout this manual showing remove the brass bushing by un screw ing it the mounting conﬁ gurations of the in a coun ter clock wise di rec tion and screw- cmarea brackets on the rotator. ing it into the adjacent hole in a clock wise direction using a coin (or large screwdriver) as shown at right.

Use the spare outer hole to store the brass bushing when you're using the 3/8 inch thread. That way, you won't lose the bushing! slot Standard Camera Bracket - Camera Mounting Mounting your camera on the Stan dard Camera Bracket

To mount your camera, ﬁ rst select The left-right adjustment to center the ap pro pri ate slot in the Ver ti cal your lens over the pivot point is Cam era Bracket that will best ac com plished by loosening the lo cate the tri pod mounting thread clamp lever and sliding the bracket. on your camera. You may need to Be sure to tighten the clamp lever re po si tion the Cap tive Cam era to lock the brack et in place. Note: Knob. To re move the knob simply To loosen the clamp lever grab slide it along the slot to the end the lever and turn clockwise to that has the threaded hole. Care- tighten and counterclockwise to ful ly un screw the knob out of the loosen. The lever part of the clamp threaded hole, be ing care ful not to lever is spring-loaded and can be crossthread the knob. Re place the repositioned by pulling outwards knob into the ap pro pri ate slot by against spring pressure and moved re vers ing the pro ce dure. clockwise or counterclockwise.

Note: Al ways keep the offset StandardStandard CamerCameraa BrBracketacket The fore-aft adjustment is made por tion of the Ver ti cal Bracket on the QuickPan Rotator by loosening the camera knob to wards the rear of the camera. and sliding the camera along the slot. There are camera adjustment Next, in stall the knob into the ap- shoes and lugs to locate your pro pri ate slot then into the tripod camera on the bracket and to help mounting hole of your camera. position the camera along the slot. Turn the knob into the camera These devices will also make it until it bot toms out, then turn the easy to remove and replace your knob clock wise until the cam era is cam era when you use it for other tight on the Vertical Brack et. Don’t tasks. wor ry about getting the camera lev el at this time, as this is a task slot you’ll need to do when you’re ready to shoot. StandardStandard CamerCameraa BrBracketacket Spherical Camera Bracket - Camera Mounting Mounting your camera on the Spherical Bracket

The Spherical Camera Mounting that are provided for you to help Brack et has a rotat ing swing arm locate and posi tion the camera. These which is held into po sition by large are also helpful when you want to black locking knob. The knob allows remove and replace the camera and you to posi tion the arm and your return it to the proper location. camera from plus 90 degrees to minus 90 degrees . An optional camera mount is also avail able with a quick-release mount. In Mounted on the swing arm is an this case you would attach the a plate adjust able camera mount. This mount (Arca-Swiss) to your camera and this can be adjusted along the length plate would then dovetail into a mating of the swing arm by loosening and plate on the optional camera mount. tightening the clamp lever. Note: The clamp lever can be repositioned by Adjusting the camera position for the pulling out on the lever to disengage nodal point is made by loosening the it. To remove the camera mount, ap pro pri ate locking knobs and sliding simply loosen the knob and slide the either the camera mount plate along mount off of the swing arm. the swing arm, or sliding the entire Spherical with Universal assemblage along the arm of the The universal camera mount (shown) Rotator Base. Be sure to tighten the has a number of slots for you to Camera Mount knobs when you’re done posi tion ing choose from to mount your cam- the camera. era. It’s important to make sure that the centerline of your camera’s lens Note: To loosen the clamp lever intersects the pivot axis of the swing grab the lever and turn clockwise arm. Since some cameras have tripod to tighten and counterclockwise to mounting threads that are not inline loosen. The lever part of the clamp with the center of the camera, it may lever is spring-loaded and can be be necessary to use one of the various slots on the bracket. repositioned by pulling outwards against the spring pressure and There are camera mounting shoes Spherical with Quick Release moved clockwise or counterclock- (ﬂ at shaped) and lugs (triangle shaped) Camera Mount wise. Camera Mounting - Standard Camera Bracket Mounting your camera on the camera brackets

For the Standard Camera Bracket, The fore-aft adjustment is made by shown at right, select the ap pro pri ate loosen ing the solver knob on the slot in the brack et that will best lo cate slider and then moving the entire as- the tri pod mounting thread on your sem bly along the arm of the Rotator particular camera. You may need to re- Base. po si tion the camera knob to another slot in or der to achieve this. To re- There are cam era adjust ment shoes move the knob simply slide the knob and lugs (shown at left) to help lo cate along the slot to the end that has the your camera on the bracket and to threaded hole. Careful ly un screw the help po si tion the camera along the knob out of the threaded hole, be ing slot. These de vic es will also make it careful not to crossthread the knob. easy to re move and re place your cam- Re place the knob into the ap pro pri ate era when you use it for other tasks. slot by re vers ing the procedure. Note: You can also mount the optional In stall the knob into the ap pro pri ate Quick Release Plate onto the Standard slot then into the tripod mounting Camera Bracket. hole of your camera. Don’t wor ry about getting the camera lev el at this Note: To loosen the clamp lever time, as this is a task you’ll need to do grab the lever and turn clockwise when you’re ready to shoot. to tighten and counterclockwise to loosen. The lever part of the clamp The left-right adjustment to center lever is spring-loaded and can be your lens over the pivot point is ac- com plished by loosening the clamp repositioned by pulling outwards lever and sliding the camera bracket against the spring pressure and in and out of the slider. Be sure to moved clockwise or counterclock- tight en the clamp lever to lock the wise. brack et in place. QuickPan Rotator with Standard Camera Bracket and optional Twin-Axis Adapter. Nodal Point What is it and how do I ﬁ nd it?

This is one of the most frequently about six inches away from your asked questions when it comes to open eye. Rock your head from stitcher-based panorama creation. side to side. Notice how your Once you understand the basics, fi nger moves with respect to you’ll be able to easily locate the the background. This relative nodal point for any camera and movement is due to the fact that lens combination. you’re not rotating your head around your eye’s nodal point, Simply put, the nodal point is the which is somewhere in the center point inside your camera where of your eyeball. Instead, you’re the light rays converge and fl ip rotating about your spine which over. When shooting a panorama is several inches to the rear and it’s necessary to rotate about off to one side. It is this relative this point to eliminate the image side-to-side motion that we will mismatch caused by parallax error. strive to eliminate when setting up a camera for VR panoramas. It’s also worth noting that the nodal point is not the same as Parallax error can be easily demonstrated. It’s the rel a tive move- Step 1: The side-to-side adjustment the fi lm plane, which is often ment caused by a shifting point of view. In this ex am ple, you eye marked on the underneath side of is moving with respect to your hand and the background. Once your camera is fastened to many 35mm cameras. Generally, your camera bracket, move to the for most 35mm cameras and front of the tripod head so you’re lenses, the nodal point is located looking into the lens. Adjust the somewhere towards the center of camera bracket so that the center the lens barrel. of the lens is direct ly over the pivot axis of the tripod head. Try Parallax error can be easily to be as accurate as possible. You demonstrated by this simple should strive to get this adjust- experiment. Close one eye and ment within plus/minus a 1/16th of hold your index fi nger upright an inch. Nodal Point (continued) What is it and how do I fi nd it?

Step 2: Fore-Aft Adjustment move with respect to each other as you rotate the pan from left to This step is most easily right. Slide the camera to the front accomplished out of doors. Find or rear as required to eliminate a vertical edge or line, such as a this relative movement. doorway or edge of a building. Position your camera and tripod about 2-1/2 feet away, or as close Step 3: Record Your Results as possible with the edge still in focus when you look through Looking through the viewfi nder align a close object (brick wall) After you’ve discovered the two the viewfi nder. If you’re using with a faraway ob ject (tele phone pole). As you ro tate the camera location dimensions, be sure to a multirow head such as the from side-to-side there should be no relative move ment be tween record the settings. The QuickPan QuickPan III Spherical, set the the two objects as shown to the right. III has convenient indicator swing arm to a level horizontal scales for this purpose. These position (zero degrees). numbers represent the nodal point for this given camera and Looking through the camera’s lens combination. If you change viewfi nder, fi nd another vertical cameras or lenses, this procedure edge or line that is far away, such may have to be repeated as another building or telephone pole. Align the two objects and Step 5: How About Rangefi nder rotate the pan head so they are in Cameras? the left hand side of the viewfi nder. A rangefi nder camera is a Rotate the pan head so the two camera where you look through objects move over to the right a separate viewfi nder and not hand side of the viewfi nder. Unless If, as shown above, the two objects move with re spect to one through the actual lens. The you’ve managed to unwittingly and another in the viewinder, slide the camera fore or aft in process is basically the same. locate the right position, you order to elim i nate this move ment. Here, the tele phone pole Locate the Side-to-Side adjustment should notice the two objects will has moved be hind the brick wall. as discussed in Step 1. When it Nodal Point (continued) What is it and how do I fi nd it? comes to the Fore-Aft adjustment, you won’t be able to look through the viewfi nder to determine the proper setting since the viewfi nder is a separate optical path that doesn’t really “see” the same image as the fi lm.

Instead, you’ll have to start with the bracket all the way to the front and take pairs of test shots. Each pair will have the vertically aligned objects in the left and then the right side of the viewﬁ nder. After each pair of photos, slide the bracket rearward and repeat the process. Slide the bracket the same increment each time (i.e. 10mm). Be sure to record the scale setting for each pair of images. Process the ﬁ lm, or in the case of digital cameras, download the images to your computer.

At the end of this process you will be able locate the pair of images with the least relative movement. If no single image is optimum, you may need to interpolate between two images to ﬁ nd the closest value. Shooting Panoramas How do I begin?

constantly repeats from shot to shot. You aligned with respect to rotation when How much Overlap? may need to experiment somewhat to viewed from the front (looking into the The amount you turn the camera for each obtain the best results. lens). shot varies. It is dependent on a number of factors such as the fi eld of view (the angle) Taking the Photos This can happen because the camera is not of your camera and lens, as well as which When you’re ready to shoot, make sure seated fl ush against the upright bracket. program you intend to use. For example, that the camera is securely attached to the This is pretty common since many cameras in their QuickTime VR Authoring Studio, QuickPan III. You should use a tripod that is have mounting screws that are not in the Apple recommended that the images sturdy, ideally one that has a center support center of the base. Many cameras have should overlap by anywhere from one-third system of braces to help keep the camera screws off to one end of the camera or at to one-half. That’s a good rule of thumb from fl exing. the edge of the camera and this can cause for most stitching applications. You should the camera to not be pulled down evenly check with the recommendations of the Proper leveling is important and often onto the tripod head mounting plate. software that you intend to use in order to misunderstood. When it comes to leveling determine overlap requirements. there are two things that are fairly Another problem is that CCDs may not important. With multirow panoramas be accurately positioned within the camera How many Shots? (i.e. Stitcher) the issue of leveling is less body and respect to the mounting surface. Once you’ve determined the overlap, you’ll crucial and primarily involves aestethics It only takes a fraction of degree and with be able to fi gure out how many shots. and placement of the horizon. We’ll other manufacturing tolerances this can The easiest way to do this is to simply concentrate primarily on cylindrical or add up to be noticeable. look through the viewfi nder and turn the single-row panoramas. camera to achieve the desired amount of This misalignment can also happen if the overlap. You then check the angle readout First, the camera's optical axis should be upright bracket is bent or is not exactly to see how far you turned the camera. parallel with the rotation plane of the perpendicular to the rotation plane of the Round the angular value to the nearest tripod head. In other words the camera head. At Kaidan we check this dimension convenient value. For most stitching should not be pointed up or down with very closely to ensure it's as close to 90° as programs, it is generally not that important respect to the plane of rotation. reasonbly possible. to use a precise overlap value. However, it should be noted that some programs are Secondly, it's also somewhat important for The effect of a rotated camera (when more sensitive to an overlap value that the camera and fi lm/CCD to be properly viewed looking into the lens) is a Shooting Panoramas (continued) How do I begin? stairstepping of images as you progress rotation plane and the camera/CCD is not around the panorama. Stairstepping has rotated, slight variations in level as the head nothing to do with the state of the entire rotates is generally not a problem. head being level with respect to the horizon. This can be corrected by rotating As you shoot around the circle, try to all the images a slight amount in your avoid capturing any moving objects that authoring program. might come into your fi eld of view. There is no harm in waiting, for example, while You can also shim the camera/head to a person walks past before shooting the compensate for such misalignment errors photo. as well. A few layers of tape is usually all that it takes. Let me also reiterate what's You may also want to check with the not as important as some people think. software developer of the stitching software that you’re using to get their The overall level of the head/camera is recommendations for exposure settings not as critical in order to produce good and other camera settings. stitched results. As long as the camera is We hope you enjoy shooting your not tilted or rotated and as long as the panoramas and if you have any questions or camera is positioned so that the optical problems using our equipment, please let axis is parallel to the rotation plane, you us know. can tilt or position the entire head so that it's not level to the horizon and it won't affect the image.

Now, it might produce a panorama that is tilted with respect to the horizon but that might be an artistic choice or something you want to do on purpose.

As long as the optical axis is parallel to the Warranty and Product Return Infor ma tion

Copyright © 2007 Kaidan, Inc. All Rights Re served. First Edition, Feb 20027 QuickPan dam ag es, or lim i ta tions on how long an im plied warranty lasts, so the above exclusions their ship ping compa ny. is a trademark of Kaidan, Inc. Other products men tioned here in may be trademarks or lim ita tions may not ap ply to you. This warranty and any claims which arise with the • If damages occur in shipping, customer must sub mit claim with ship ping com pany of their re spec tive compa nies. Patents Pending. Kaidan product(s) are gov erned by the laws of the state of Penn sylva nia. By purchasing pri or to any action by Kaidan. this product, customer ac knowl edges and agrees to these Lim its and Exclu sions. If a Information in this manual is subject to change with out notice and does not repre sent prob lem with your Kaidan prod uct de vel ops during the war ran ty pe ri od, im medi ate ly Items Part of Special Bundle a com mit ment on the part of Kaidan. No part of this manual may be reproduced con tact Kaidan for assis tance. or transmit ted in any form or by any means, electronic or me chan i cal, including If item(s) are part of a special bundle of fer, return of part of the bun dle will void any pho to copy ing, re cord ing, or in for ma tion storage and re triev al systems, or translat ed C • Product Return Policy spe cial pricing and the item(s) remaining in the pos ses sion of the cus tom er will revert to an oth er lan guage, for any purpose oth er than the lic ens ee’s personal use and to their regular Sug gested Re tail Price (SRP). The credit, to customer, will refl ect the as spe cifi cal ly allowed in the li cens ing agree ment, without the ex press written All Kaidan products come with a 30-day re turn pol i cy (a minimum 15 percent dif fer ence of the actual product SRP from the amount of credit due customer. per mis sion of Kaidan. re stocking fees may apply) from date of purchase, with the ex cep tion of software or vid eo tapes. Both of the aforementioned items are copy right ed and subject to the laws Shipping Costs Kaidan Warranty and Return Policy con cern ing in tel lec tu al property. Kaidan will replace de fec tive soft ware/vid eo tapes free of charge upon return receipt of de fec tive item(s). Prod ucts re turned under this policy, All shipping costs, VAT, duties and return costs are sole re sponsi bil i ty of cus tom er. If A • Limited Warranty ex clud ing re place ment of de fec tive items, must be shipped at pur chas er’s expense. cus tom er pur chases thru Kaidan dis trib u tor or reseller, cus tom er is responsible for Pur chaser must ship prod uct with an approved trace able ser vice, such as FedEx, and all ship ping and VAT costs in curred by that dis trib u tor or reseller. These charges are In the event of a defect in materials or work man ship, Kaidan will repair the product with ap pro pri ate levels of ship ping insurance for the item being returned. Kaidan will non-refundable. For instructions on the return of your product, follow the Product with new or re built parts for a period of three-hundred and sixty fi ve (365) days not be held re spon si ble for returned items lost or dam aged in transit. Kaidan will issue Re turn Pro ce dure be low from the date of original pur chase. Such work will be per formed free of charge. a refund to customer’s account if the fol low ing con di tions are satis fi ed: Follow the Product Re turn Procedure (Section D following). Likewise, any software D • Product Return Pro ce dure pur chased from Kaidan also comes with a one year war ranty if your disc or me dia 1) Receipt of item(s) in a restockable condi tion. is defective or dam aged. This war ran ty is ex tend ed only to the orig i nal purchas er When returning a product, cus tom er must fi rst contact Kaidan (or the dis trib u tor/ and is not transfer able. A pur chase re ceipt or other proof of orig i nal pur chase will Criteria for Restockable Condition is as fol lows: reseller) and obtain a Return Material Au tho ri za tion Num ber (RMA#). After re ceiv ing be re quired before war ran ty per for mance is rendered. This warranty only covers the RMA#, custom er will be in struct ed to return product directly to Kaidan. Re turned failures due to de fects in ma te ri als or work man ship which oc cur dur ing nor mal • All parts are included in box; hardware, man u als, discs, nuts/bolts, tools. goods must be shipped with an ap proved traceable service, such as FedEx, and with use. It does not cover damag es or fail ures which are caused from ac ci dent, misuse, • No signs of damage; scratches, bent parts, miss ing piec es, markings, al ter ations, or ap pro pri ate levels of ship ping insurance for the item being re turned. Kaidan will not abuse, ne glect, mis han dling, mis ap pli ca tion, alteration, faulty instal la tion, modi fi ca tion, ad di tions to the product. be held responsible for re turned items lost or damaged in transit. RMA numbers ser vice by anyone other than an au tho rized rep re sen ta tive of Kaidan, Acts of God, • All packaging materials are intact; foam, pea nuts, card board, bubble bags. are valid for 15 days, and the product(s) must be received by Kaidan before the or by products not supplied by Kaidan. • No signs of excess usage or wear to the prod uct. RMA expires. We are unable to accept for return any product(s) received after the This warranty covers any damage incurred dur ing orig i nal shipment of product to ex pi ra tion of the RMA. cus tom er. Any item resold, or distributed by, and not explicitly man u fac tured by Kaidan Items of Non-Restockable Condition are subject to the following: will be cov ered by their re spec tive com pa ny’s product war ran ty. Return Packaging • Restocking Fee(s) - a minimum of 15% and possible ad di tion al fees based on B • Warranty Exclusions the con di tion of the product (how the product best meets the cri te ria above), at The product packaging must refl ect customer name, address, RMA# as well as Kaidan’s discre tion. Kaidan infor ma tion: There are no express warranties except as listed above. Non-Restockable Condition - constitutes the fol low ing: Kaidan Incorporated Kaidan shall not be liable for special, in ci den tal, con se quen tial or pu nitive damag es, 703 E. Pennsylvania Blvd • Feasterville, PA 19053 • U.S.A. in clud ing, without lim i ta tion, loss of good will, profi ts or rev enue, loss of the use of this • Missing parts; hardware, manuals, discs, nuts/bolts, tools, and packag ing ma te rials; Attention: Return Department per RMA# ______product or any asso ci at ed equip ment, cost of sub sti tute equip ment, downtime costs, foam, pea nuts, card board, bub ble bags. or claims of any party dealing with buy er for such damages,resulting from use of this • Signs of damage; scratches, bent parts, miss ing piec es, mark ings, al ter ations, ad- Contact Information: Voice: 215-364-1778 • Fax: 215-322-4186 product or arising from breach of warranty or con tract, negligance, or any other legal di tions to the product. http://www.kaidan.com • E-mail: [email protected] theory . All express and implied warranties, in clud ing the warranties of mer chantabil i ty • Signs of excess usage or wear to the prod uct. and fi t ness for a particular purpose, are lim it ed to the ap pli cable war ranty period set • Damage or loss incurred during uninsured ship ping to Kaidan. In this case, Kaidan forth above. Some states do not allow the ex clu sion or lim i ta tion of con se quential can not issue any type of re fund. Customer will be re sponsi ble to sub mit claim with