ALUMNIPUBLISHED FOR SHELL ALUMNI IN THE AMERICAS | WWW.SHELL.US/ALUMNINEWSMARCH 2016 ULTIMATE JOURNEY TO THE DEEP WATER MAKES ENERGY LAST FRONTIER HEADLINES IN EFFICIENCY -URSA BASIN Shell alumnus takes the trip Shell Eco-marathon of a lifetime. Shell announces Americas returns 100 million boe discovery to Detroit. at Kaikias field.

QUEST OPENS PAGE 4 2 SHELL NEWS

ALUMNINEWS AlumniNews is published for Shell US and Canada.

Editors: Design: Heather Pray Russell and Jackie Panera Production Centre of Excellence Shell Communications Writer/copy editor: Shell Human Resources: Susan Diemont-Conwell Annette Chavez Torma Communications and Alicia Gomez A WORD FROM OUR EDITORS GO GREEN! A company that is simpler, more focused and U.S. AlumniNews moving to a digital more competitive. That’s the aim of a recent version starting December 2016 global structure change introduced by CEO Beginning with our December 2016 issue, Ben van Beurden and implemented at the AlumniNews will be delivered in an start of 2016. Along with the evolved global electronic format and will no longer be structure come projects that exemplify Shell’s offered as a printed and mailed publication. continued innovation and willingness to lead CONTENTS We invite our U.S. subscribers to sign up the industry. online at www.shell.us/alumni or by email This issue of AlumniNews features articles on at [email protected]. We will notify the company’s support of ’s climate you directly when the latest version of change proposal and the historic opening of AlumniNews is posted online each quarter. Quest, a carbon capture and storage project designed to capture more than 1 million tons of carbon dioxide (CO²) each year. We’ve also brought you articles on exciting announcements at Geismar and in the Mars-Ursa Basin. We invite you to read how Shell is helping to power an indigenous HIGHLIGHTS community in the Philippines and how one Shell employee beat the odds and broke Increasing production barriers for women in the U.S. Army 03 Geismar to become largest alpha olefins producer in the world. Rangers. Be sure to check out our regional Deep Water makes headlines in the Mars-Ursa Basin section of the magazine for more news of Shell announces 100 million boe discovery at Kaikias field. interest, as well as updates on alumni activities in your area. Technology for a lower-carbon world 04 Landmark Quest carbon capture and storage project opens. And don’t forget to send us story ideas for Delivering carbon capture and storage the Alumni Features section of the magazine. 05 Our contact details can be found on the back One team’s ‘Quest’ for excellence. page. We look forward to hearing from you! Responsible development Shell supports Alberta’s climate plan. Enjoy the spring! Shell Eco-marathon Americas returns to Detroit 06 Student teams compete for ultimate energy efficiency. Heather Pray Russell and Economic, environmental strengths Jackie Panera 11 Lorraine Mitchelmore discusses climate change, Canadian energy. Editors, AlumniNews magazine Lorraine Mitchelmore leaves Shell New executives named. The power of technology 12 Shell delivers record-breaking Ferrari performance. Lighting up lives Shell impacts indigenous community. CHECK US OUT ONLINE! Out of her comfort zone Visit www.shell.us/alumni 13 Shell engineer joins elite ranks of U.S. Army Rangers. for everything alumni. An unforgettable energy experience Need forms? Want back issues of AlumniNews 14 Shell’s Energy 4 Seven Billion winner talks Zanskar. magazine? Visit our Shell alumni website for helpful links and phone numbers and the Journey to the last frontier latest news on Shell. Also, connect with us by 15 Pilot takes the trip of a lifetime. emailing [email protected] to give us feedback and tell us what you’d like to see on the site. SHELL NEWS 3

DEEP WATER MAKES INCREASING PRODUCTION HEADLINES IN THE Geismar to become largest alpha olefins MARS-URSA BASIN producer in the world Shell announces 100 million boe discovery at Kaikias field

Upstream deepwater platform, Ursa.

Deep Water made headlines after a recent discovery in the Mars- Ursa basin. The company found 100 million barrels of oil equivalent (boe) buried at its Kaikias field, located approximately 60 miles offshore, south of the Louisiana coast. The high-value opportunity is situated in close proximity to existing Shell infrastructure in this deepwater Gulf of Mexico heartland.

Shell is adding 425,000 tons of alpha olefins capacity at Geismar. Kaikias builds on Shell’s exploration and development leadership position in the Mars-Ursa basin, and nearby Shell is taking production at Geismar nearby Norco and Deer Park sites, and field infrastructure to the Kaikias to a whole new level. The company’s operational flexibility to allow us to leases presents opportunities for cost decision to increase alpha olefins (AO) respond to market conditions.” efficiencies, potentially reducing the production at its chemical manufacturing overall development cost. site in Louisiana will make Geismar the Located next to the Mississippi River, largest AO producer in the world. about 20 miles south of Baton Rouge, Managing costs and ensuring this stand-alone chemicals site also project competitiveness continues The new capacity brings total AO produces alcohols, ethoxylates, ethylene to be a focus for Shell. In fact, Shell production at Geismar to more than oxide and ethylene glycols and has a completed the drilling and appraisal 1.3 million tons per annum. The chemical strong track record of reliability and safe of Kaikias ahead of schedule and is used in the production of stronger and performance. under budget, allowing the company lighter polyethylene plastic for packaging to achieve more than 20% in cost and bottles, as well as engine and Construction of the new unit will savings. This achievement was industrial oils and drilling fluids. begin in the first quarter of 2016, reached despite the company drilling and 1,000 additional workers will be the longest well ever drilled by Shell “This important investment demonstrates onsite during peak construction. “This at 34,500 feet measured depth. our ongoing commitment to the growth expansion project is great news for potential in chemicals,” says Graham Shell’s Geismar site and the region,” At a water depth of 4,575 feet van’t Hoff, executive vice president, Shell says Rhoman Hardy, general manager (1,395 meters), the Mars-Ursa Chemicals. “With the investment in new, at Geismar. “We are now focused on basin is characterized as having profitable facilities, the safe and efficient integration of high-quality oil in world-class quality is well placed to respond to increased this high-value project into the plant’s reservoirs. Shell owns and operates global customer demand for linear alpha day-to-day operations. Shell remains a three infrastructure hosts in the olefins. We have strong technology, vital economic engine in this region and Mars-Ursa basin, making it a key advantaged ethylene feedstock from a good corporate neighbor.” « strategic hub. « 4 SHELL NEWS

TECHNOLOGY FOR A LOWER-CARBON WORLD Landmark Quest carbon capture and storage project opens

Ahead of the COP21 climate conference A comprehensive and sophisticated make CCS more accessible and drive in Paris in late 2015, CEO Ben van measurement, monitoring and verification down future project costs. Beurden journeyed to Canada to (MMV) system ensures captured CO² officially open Shell’s flagship carbon remains safely and permanently stored. Other collaborations include field-testing capture and storage (CCS) project, The robust MMV program design earned advanced MMV technologies for which will help to reduce carbon dioxide Quest the world’s first Certificate of underground CO² storage with the U.S. (CO²) emissions. Fitness for safe CO² storage from world- Department of Energy and work from a renowned risk management firm Det doctoral university student at Quest, to “Quest represents a significant milestone Norske Veritas (DNV). deliver on the UK-Canada joint statement in the successful design, construction and on CCS issued in 2014. use of CCS technology on a commercial Supportive neighbors scale,” says van Beurden. “Quest is Local community support was essential to A pillar of Shell’s CO² reduction a blueprint for future CCS projects building Quest. Early consultation efforts strategy globally. Together with government and focused on landowners and residents Along with energy efficiency, joint venture partners, we are sharing living along the proposed CO² pipeline advanced fuels technology and use of the know-how to help make CCS route or near the proposed injection biofuels, CCS is a core part of Shell’s technologies more accessible and cost- wells, as well as local government. CO² reduction strategy. Shell has a effective for the energy industry and other Stakeholder input led Shell to make more portfolio of CCS demonstration projects key industrial sectors of the economy.” than 30 pipeline route adjustments. supporting competence development The pipeline was also routed to follow and public advocacy. The company will Safe, permanent CO² storage 17 miles (28 kilometers) of existing continue using these projects to advocate While CCS technologies have been pipeline right-of-way to minimize for greater government engagement around for decades, they are now environmental impact. in CCS, more industry investment being used in an innovative way to to bring down the cost of CCS and capture CO². Using Shell’s ADIP-X A community advisory panel, which increased public acceptance of CCS amine technology, CO² is extracted from includes local residents, regulatory and CO² storage. process gas streams. The captured gas is agencies and members of the compressed into a liquid state, transported academic community, still meets with While Shell is at the forefront of CCS through a 40-mile (65-kilometer) pipeline Shell quarterly to hear updates on development with projects like Quest, and injected more than one mile (two the monitoring, measurement and progress around the world must also kilometers) underground below multiple verification program and to advise on accelerate for society to realize the layers of impermeable rock formations. how best to share information more significant CO² reduction potential broadly in the community. of CCS. Today, CCS remains the only Shell has decades of experience with viable option for large-scale industrial subsurface reservoirs, rock properties Collaborating to advance CCS CO² reduction. The International Energy and the ways in which gases are Quest was made possible through strong Agency has said that CCS could account transported and stored. The deep governmental support from Alberta and for as much as one-fifth the reduction Basal Cambrian Sandstone formation Canada. As part of the government- needed by 2050, and that without CCS, underlying large parts of Alberta is funding arrangements, Shell actively the cost to society to combat climate considered particularly ideal for safe shares information about Quest design, change could be up to 40% higher. « CO² storage. processes and lessons learned to help SHELL NEWS 5

DELIVERING CARBON RESPONSIBLE CAPTURE AND STORAGE DEVELOPMENT One team’s ‘Quest’ for excellence Shell supports Alberta's climate plan

The launch featured exhibits on CCS, including a virtual tour. is helping to change the conversation about climate change, the and infrastructure. The company, along with Canadian Natural Resources Limited, Cenovus Energy Inc. and Inc., has backed the Alberta government’s climate plan for the oil and natural gas industry. The plan includes a carbon-pricing regime, coupled with an overall emissions limit for the oil sands. These measures provide It takes a particular brand of “When we entered the construction predictability and certainty and commitment—and teamwork—to phase, there was a heightened sense will help ensure that producers can achieve the extraordinary. That kind of urgency,” Losty recalls. “You could responsibly develop and grow this of shared purpose and collaboration also see that people weren’t being so significant Canadian resource while has been a hallmark of Shell Canada’s self-oriented. It was a case of sharing a also addressing global concerns Quest Carbon Capture and Storage common goal.” about climate change. (CCS) project, leading Shell to complete construction under budget and ahead of The project has already won construction By directing revenue generated schedule in 2015. excellence awards for the capture facility, from the new carbon-pricing regime which was designed by Fluor. Now the toward development of potentially “No one on the team ever said, ‘This focus is on Project-to-Asset handover, game-changing greenhouse gas is not my job.’ There was a sense of providing the Scotford with a (GHG) reduction technologies, the ownership at every level,” says John project that fits seamlessly into existing Alberta plan lays the foundation for Losty, Quest maintenance and integrity operations. “We have to make sure to get the province to become a global manager. “And people weren’t afraid that right,” says Losty. With that in mind, leader in addressing climate change. to step outside of their comfort zones and target completion dates for deliverables It also creates the conditions for take on new kinds of tasks and roles. It was have been aligned with key project Alberta’s oil to become carbon a way for people to grow as professionals milestones and shared with the asset. competitive on the global stage and as they delivered the project.” for Canadians to begin receiving full There is a sense of recognition, after value for their oil exports. Located at Shell’s all of the hard work, that something in Alberta, Canada, Quest is designed exceptional has been accomplished— “Canadians have high expectations to capture and safely store more than and that even more can be done, notes of themselves when it comes to 1 million tons of carbon dioxide (CO²) Losty. “People on the team feel a great protecting the environment and each year—equal to the emissions from sense of pride, but all along, they managing economic growth, and about 250,000 cars. realized that they had a job to do. And the world expects much of Canada,” we know that we have to keep working says Lorraine Mitchelmore, former “Throughout the project, we had strong to get the most of Quest,” he says. « president and country chair, Shell collaboration with Projects & Technology Canada, and EVP, Shell Heavy and with our contractors,” notes Tim Oil. “Alberta’s new climate change Wiwchar, Quest business opportunity policy sends a clear message that manager. “There was some thought early Alberta intends to live up to those on that it could take two to three months expectations. Today’s announcement to complete commercial tests, but we sets Canadian oil on the path to were able to do so in 35 days. It was a becoming the most environmentally tremendous achievement.” and economically competitive in the world.” Along with that collaborative spirit, the Quest team adopted a fit-for-purpose methodology in delivering Flawless Project Delivery (FDP) requirements. 6 SHELL NEWS

SHELL ECO-MARATHON AMERICAS RETURNS TO DETROIT Student teams compete for ultimate energy efficiency

After a successful first event in Detroit in on their seventh and final outing, it all the future—a career in the energy or 2015, Shell Eco-marathon will celebrate came together: “We were one of the last automotive industry. It is also a business its 10th running in the Americas from cars on the track,” Confalone says. “We opportunity for Shell to parlay current April 22 to 24, 2016, in what Travel & were really lucky to be able to go again and future customers into successful Leisure hails as one of the best places to right after and get that last one in.” The business partnerships. “With Shell at visit this year, Detroit. last run hit the jackpot at 3,421 miles per the helm, they are able to bring the right gallon (1,454 kilometers per liter)—just people and partnerships to truly make More than 1,000 bright and ambitious 2% better than Laval. Both teams this event an educational platform on high school and university students from competed in custom, Prototype-designed innovation and sustainable mobility around the Americas will bring their vehicles powered by Shell nitrogen- and give the opportunity-of-a-lifetime futuristic vehicles to compete on the enriched gasoline. learning experience for the students who streets of downtown Detroit. All ages are participate,” says Roger Penske, founder invited to witness innovation in action and chairman, Penske Corporation. at this free, three-day, family-friendly weekend to discover, think, create, For 2016, 140 teams are vying for the make and learn with hands-on activities 125 spots available to compete for celebrating science, technology, ultimate energy efficiency. Annual engineering, math and energy. competitors from Brazil, Canada, Guatemala, Mexico and the U.S. The 2015 event featured nail-biting will face healthy competition from The winning vehicle from the University of drama and a last-minute win from an Toronto edged out 2014’s winner by 2%. new locales to join this academic unexpected challenger. By mid-day engineering competition for the Sunday, perennial favorite Laval first time, including Ecuador, Puerto University of Quebec posted an Aside from the ultimate goal of seeing Rico and Venezuela. These teams astounding 3,365 miles per gallon which team’s vehicle goes the farthest will compete in two design types: (1,431 kilometers per liter) and felt using the least amount of energy, Shell Prototype or UrbanConcept and seven confident about a sixth competition Eco-marathon’s global program in the energy types: Shell Nitrogen-Enriched victory. Meanwhile, the University of Americas, Asia and Europe acts as Gasoline, Shell Diesel, Ethanol, Shell Toronto team battled problems all day, a hands-on, problem-solving project GTL (Gas-to-Liquid), CNG, Hydrogen including four failed runs and a crash. for students to gain and exercise new or Battery Electric. To learn more or “We had problems with our battery, knowledge, learn outside of their usual to follow the competition along in and our steering actually broke,” says classroom setting and understand where real-time from April 22 to 24, visit Toronto driver Kristine Confalone. Then, all of this hard work may lead to in www.shellecomarathon.us. «

Shell Eco-marathon returns to Detroit April 22-24. REGIONAL FOCUS Canada 7

GOOD AS GOLD Shell recognized as good business partner, great place to work for aboriginal peoples Roxanne Hodgson

Roxanne Hodgson has always felt proud acknowledged in this way by well- community. Programs like Banff working for Shell. But representing the respected members of the aboriginal Leadership Centre and Indspire, company at the Canadian Council for community in Canada—that’s huge.” which Shell has supported for more Aboriginal Business (CCAB) gala, her than 26 years, facilitate education, pride took on an even brighter glow—in Kerry Margetts, general manager, training and leadership-development fact, you might say it glittered like gold. Contracting & Procurement - Heavy Oil & opportunities for aboriginal peoples. Unconventionals, notes there are many Shell is the founding sponsor of At the fall gala in September, Shell things Shell Canada is doing to be a Indspire’s “Industry in the Classroom – Canada received gold certification for better partner, employer and neighbor to Careers in Oil & Gas Module.” Progressive Aboriginal Relations (PAR), aboriginal peoples. “This takes significant a CCAB-sponsored program that effort and collaboration, but the results Shell’s internal employee network Abnet acknowledges leadership and corporate are excellent business partners who are offers resources for all employees who performance in aboriginal relations. safe and provide cost-effective solutions.” want to learn more, volunteer to gain experience or are seeking connection to The certification is recognized as an Since 2005, Shell Canada has spent the wider aboriginal community within indication of a good business partner, a nearly $2 billion with aboriginal-owned Shell. Hodgson says the PAR verification great place to work and the company’s contracting companies through its oil report highlighted many areas where commitment to prosperity in aboriginal sands operations. Many relationship Shell has advanced since it achieved a communities. The designation is holders also spend time informally silver rating in 2012, but there are still supported by an independent, third-party mentoring aboriginal-owned businesses opportunities to improve further. “In some verification of company reports, and the working to improve safety or be more areas, we do things really well, and final certification level is determined by a competitive in bidding processes for much of it has to do with the fact that our jury comprised of aboriginal business local contracts. Even as operating costs processes and relationships have matured people. Shell is the only integrated oil and and contracting spend overall are being with years of effort,” she says. “In some gas producer operating across Canada reduced, Shell is maintaining, if not parts of our business where these are just that is recognized at the gold level. increasing, the share of its overall spend now being established, it will take some with aboriginal contractors. Shell also time to see similar outcomes, but we need Hodgson, an external relations advisor has three dedicated diversity focal to keep working at it.” who works with indigenous communities, recruiters. These roles are unique in the led the cross-functional team that industry and focus mainly on engaging The important thing to remember, undertook the intensive, months-long internally and externally to ensure Hodgson says, is that no one needs to application process. She said the gold aboriginal peoples know of and can reinvent the wheel; there are many good standing is an affirmation of what she compete effectively for roles within Shell. practices and experiences within Shell sees in practice each work day. “I know from which to draw. “One of the most how much effort and resources we invest Connected to community positive developments we’re seeing is as an organization to do the right thing Shell Canada is the only company leaders within Shell reaching out for and to partner effectively with aboriginal operating in the oil sands that maintains advice and coaching from their peers in communities, and I see examples every satellite office locations in Fort McKay other businesses. It’s inspiring to see our day of people making a difference and Fort Chipewyan as a way of being leaders championing this important focus through their work. But to have this accessible and connected to the for Shell.” « 8 REGIONAL FOCUS Canada

WHERE THERE’S SMOKE … Shell fuels keep A Shell truck fuels a firefighting helicopter. Photo courtesy of Graham Watt, La Ronge firefighters in the air

The forest fire season of 2015 was operations manager, Shell Aviation, constant supply of jet fuel were available— unprecedented in geographic scope and Americas. “Working as ONE Team, the despite some of the most challenging impact. Northern Saskatchewan was one focus was on finding safe solutions despite transportation and delivery conditions of the hardest hit regions with more than having no control over highway closures, ever experienced by Shell Aviation. 13,000 residents evacuated, many from refinery shortages and reduced visibility the Town of La Ronge. Less winter snow grounding firefighting operations.” “Forest fire season happens every year. and an exceptionally dry spring resulted This year was especially intense,” says in the region’s heaviest forest fire season Working in co-operation with the Joe Giulford, secondary transport in decades. Saskatchewan Department of Environment advisor. “The challenge is keeping and Resource Management (SERM), Watt personnel and industry assets safe, while As the exclusive supplier of aviation fuels was in daily contact with Shell Operations, at the same time, ensuring that first to the fire-fighting effort in Northern Supply and Transportation focal points. responders have what they need. All our Saskatchewan, Shell (through its La Ronge HSSE principles and values were in the drivers went above and beyond, with on-airport agent, Graham Watt), saw forefront on every decision made. With safety the number one priority, always.” demand for jet volumes (both on and off regular reporting to all stakeholders, daily the airport) more than double, year over communications monitored details like “The HSSE culture that we promote is the year, at the height of the 2015 fire season. current fuel inventories, staffing and fatigue way we do business. Coming to the close levels and proximity of the fire to Shell assets. of this extraordinary fire season with zero “As the fires grew in size, so did the incidents is a proof point that these HSSE demand for fuel,” says Ryan Lefebvre, Trading, Supply and Distribution teams rules are not only the way we do business; operations manager, General Aviation. worked with external partners, like Shell’s these standards work effectively in a “At the height of the fires, Graham and third-party hauler, to ensure sufficient crisis,” says Robert Duchesne, business his team were processing up to five tanker trucks, seasoned drivers and a development executive, North America. « loads daily, in and out.”

The situation was precarious and even more so once access to the airport and TOP 100 EMPLOYER terminal via the main highway was lost Shell recognized as superior workplace to fire. Shell had to divert fuel to other caches spread throughout the region to keep firefighting aircraft in the air, such For the 16th consecutive year, Shell different ideas, to have healthy, as the Convair air tankers and Super was named as one of Canada’s Top constructive discussions and debates is Huey helicopters used by local, 100 employers. To become one of important to me.” provincial and federal agencies. Making Canada’s top employers, a company matters even more challenging, the must demonstrate a superior workplace Other honors awarded in 2015 include: Scotford Refinery, supplier for this for employees. Areas evaluated include ■■ Canada’s Best Diversity Employers northern location, experienced physical workplace, work and social 2015 unplanned production issues, with atmosphere, employee communications, ■■ Alberta’s Top 70 Employers 2015 impacts on product and delivery. training and skills development, and ■■ Canada’s Top Employers for Young community involvement. People in 2015 Shell business functions across the ■■ North America’s 2015 Top 100 Most network worked in close collaboration to “A big part of Shell’s story begins with In Demand Employers. « demonstrate and deliver outstanding you—employees who help create the communications, logistical planning, desirable workplace culture that is transportation and safe delivery of fuel, found at Shell today,” says Lorraine resulting in an injury-free season. Mitchelmore, former Canada country chair and executive vice president, “The Shell team’s work is perhaps one of Heavy Oil. “Valuing and creating the strongest examples in recent memory diversity of culture, gender and ideas, of individuals from different functions and a non-threatening, inclusive This was the 16th year Shell earned working seamlessly together, resulting in environment where people can feel recognition. zero incidents,” says Lyle Witkowicz, comfortable to be different, to have REGIONAL FOCUS Canada 9

APPRECIATING TALKING SAFETY CUSTOMERS Shelburne team meets with Nova Scotia Team Scotford brings Legislative Assembly Vegas to Shell Canada is taking its safety message to the House of Assembly. Two retail stations weeks after the company spudded its first exploration well in the Shelburne Basin, Shelburne team members appeared before the Nova Scotia Legislative Team Scotford volunteers brought the Assembly to discuss the deepwater exploration project and the strong thrills, spectacle and style of Sin City to emphasis Shell places on safety. Edmonton retail stations in October for Shell’s third-annual customer appreciation day. Over 20 employees rolled out the red carpet at the pumps, gifting retail customers with $50 in free Shell V-Power NiTRO+ Premium Gasoline. Shell spudded its first exploration well in the Shelburne Basin in October 2015. “Without a single doubt, I feel this was the best customer appreciation day event “First and foremost, we wanted to highlight the measures we take to operate I have ever attended,” says Carl Laliberte, safely and the focus we have on preventing any incident from occurring,” says Shell Retail district manager. “It was so Christine Pagan, Atlantic Canada venture manager. “While this makes the well organized, fun, stress-free, safe and probability of a well control incident extremely low, we also recognize that incident-free, with rewarding smiles from since the Deepwater Horizon well control incident in 2010, there is an all our customers.” increased expectation that companies demonstrate that they have comprehensive emergency-response plans in place to respond to any event.” Each customer was also given the opportunity to choose a card from the Recent media articles have concentrated attention on the role of capping deck, scan it at the pumps and win a stacks in oil spill-response plans. As part of the presentation and questioning fabulous prize. The stacked deck included that followed, the team stressed Shell’s ability to respond immediately to any free fuel for a year, Oilers tickets, 64GB emergency and addressed misinformation in the media that has drawn iPads and free oil changes for a year. « incorrect comparisons between capping stack response-time requirements in the U.S. versus Atlantic Canada.

Representatives from the Canada-Nova Scotia Offshore Petroleum Board (CNSOPB) also participated to discuss the regulatory oversight that the Shelburne project received and during questioning, commended Shell Canada on its extensive consultation for the project.

Shell Canada spudded its first exploration well in the Shelburne Basin on October 23, 2015, after receiving necessary approvals from the regulator. In 2015/2016, the company plans to drill two wells consecutively (Cheshire and Monterey Jack) on its Shelburne exploration licenses, located in the deep water about 155 miles (250 kilometers) offshore Nova Scotia. Future exploration activities will depend on the results of these two wells.” « Scotford brought Sin City to Edmonton.

RETIREMENTS NAME LAST POSITION Liza Alamag (Jan. 2016) Financial Controls Analyst Nancy Connon-Gunby (Jan. 2016) Groundbirch & BC Technical Assistant, IM Janis Gayle (Feb. 2016) Thermal Well Design Mark Harding (Jan. 2016) Senior Technical Data Management Workflow Consultant James D. Mclean (March 2016) DS Process Safety Services Team (FDG), Manufacturing J. Ashley Nixon (Dec. 2015) NGO & Stakeholder Relations Manager, Americas Nancy Renaux (Dec. 2015) Researcher Analytical Services STCC Rita Shamess (Aug. 2015) Paralegal, Toronto Law Dept. 10 REGIONAL FOCUS Canada

USEFUL INFORMATION CONNECT Shell Benefits Centre WITH OTHER To view your coverage, find information about plans and make changes when appropriate, contact the Shell Benefits Centre: ALUMNI! n T oll-free at 1-877-550-3539 (1-416-390-2633 if outside Canada and the U.S.) from 6 a.m. to 6 p.m. Mountain Time any business day, or Retiree associations n Go to www.mybenefitscentre.com/Shell and use the message centre. User ID: Last six digits of your Shell People Personnel Number In the event of the death of a retiree, spouse of a retiree or dependent, contact the Shell Shell Friendship Club Benefits Centre. The Shell Benefits Centre will help initiate any applicable insurance claim Bill Wright process and will also help manage the necessary changes to your benefits and pension. 589 Montcalm Street, Repentigny, QC J6A 2L1 P: 1-450-654-9311 Health and Dental E: [email protected] Sun Life Financial administers health and dental benefits. For assistance with health and dental claims and coverage information, contact the Sun Life Financial Customer Care Centre: L’O.A.S.I.S. n T oll-free at 1-866-203-4526 (1-800-9876-5470 if outside Canada) Gaétan Vachon from 6 a.m. to 6 p.m. Mountain Time any business day, or 5489, rue du Menuet, Charny, n Go to www.mysunlife.ca to visit the Sun Life Financial Member Services website QC G6X 2Z2 and select Secure messages. P: 1-418-832-4333 E: [email protected]

CONTRACT NUMBERS MEMBER ID Shell Canada Retirement Association of British Columbia Extended 150113 Dave Peters Health Care 1512 Nichol Road 100 followed by the last six White Rock, BC V4B 3J8 Dental 150113 digits of your Shell People P: 1-604 531-3182 Personnel Number E: [email protected] Retiree HSA Plus 20573 Shell Manitoba Retirees’ Emergency Travel Assistance Association For emergency travel assistance, contact Europ Assistance USA Inc. (Europ Assistance): Jim Rodgers n T oll-free at 1-800-511-4610 in Canada and the U.S. 837 Buckingham Road, Winnipeg, n Collect at 1-202-296-7493 from outside the U.S. MB R3R 1C3 n From Cuba by calling 66-12-12 for an international operator. Ask for 1-202-296-7493 P: 1-204-888-9708 (collect call). In Cuba, toll-free dialing or calls from public phones are not available. E: [email protected]

Sarnia Ontario Chapter, SOAR Tom Bourque Life Insurance 332 Tawny Road, Sarnia, Desjardins Financial Security (Desjardins) underwrites the Retiree Life Insurance plan ON N7S 5J6 under Policy 530011. P: 1-519-542-8722 To view your life insurance coverage, find and link to information about the plan E: [email protected] and make beneficiary changes, contact the Shell Benefits Centre: n Go to www.mybenefitscentre.com/Shell. Shell Ontario Association of n Select myBenefits. Retirees (SOAR) Fred Resch York Mills/Leslie P.O. Box 36014 HR Service Desk Americas 1859 Leslie Street For pension payments, T4, T4A, income tax and all other questions, Toronto, On M3B 1X0 contact the HR Service Desk Americas: P: 1-905-471-1969 n T oll-free at 1-800-663-9898 (1-403-691-2900 if outside Canada), E: [email protected] n Email [email protected]. Shell Golden Pecten Club P.O. Box 502, Pincher Creek, AB T0K 1W0 P: 1-403-627-4741

Shell Oiltimers Club (Alberta) www.shelloiltimers.com SHELL NEWS 11

ECONOMIC, ENVIRONMENTAL STRENGTHS Lorraine Mitchelmore discusses climate change, Canadian energy

Lorraine Mitchelmore, former Shell parts of the world, hydrocarbon energy businessperson, you never want to Canada country chair and president provides the basics to keep people cancel a project,” she said. and EVP, Heavy Oil, recently shared alive. She acknowledged, however, that Shell’s thoughts on climate change at the energy is changing. “If we don’t change “When it came to Carmon Creek, the Pollution Probe Gala in Ontario. how we make and use the energy that project didn’t rank in our global portfolio, underpins our lives, climate change will and we couldn’t sanction the project due Speaking of the gala’s theme, Strong change how we live. And when it comes to current uncertainties, including the Communities, Mitchelmore noted to climate change, we know that if our lack of infrastructure to move Canadian that one measure of a community’s industry is not part of the solution, the crude oil to global commodity markets. strength is how it handles differences solution will not include our industry.” As an executive for a global company’s of opinion. She acknowledged the operations in Canada and as a debates around energy. “The debate Mitchelmore said that the company is Canadian, this decision hurt. A lot.” we need to be having in this country actually excited about governments is not whether we pursue economic or putting a price on carbon. “We believe Mitchelmore said that Canada has a environmental objectives. The debate I government-based, carbon-pricing major challenge when it comes to energy want to have in this country on energy is mechanisms are the most efficient projects. “We are the only major energy- how we become the most competitive, way to change behavior. It’s just basic producing country in the world that does economically and environmentally.” economics,” she said. “This is why not have access to global markets.” She we advocate around the world for noted that 98% of Canada’s oil goes to A part of the solution governments to put a price on carbon. the U.S. “We all know what happens She then went on to share about two Where a carbon price exists, we when you have only one customer. recent Shell announcements, including advocate for governments to make it And as we have seen with the recent Quest, which will capture 1 million high enough to make a difference.” Keystone XL decision, we are vulnerable tons of carbon dioxide (CO²) from to the decisions made by that one Shell’s oil sands upgrader each year. The need for global markets customer in another country. If we are “We know carbon capture and storage She then talked about a second not going to build new pipelines to take (CCS) is not a silver bullet, but we also important announcement: the our oil to market, let us as Canadians know CCS has a big role to play in cancellation of the Carmon Creek oil make that decision for ourselves. Let combatting climate change.” sands expansion project, which would us not have it made for us by another have added 80,000 barrels per day country,” she said. While those in North America often of oil and created 3,500 construction take energy for granted, Mitchelmore jobs and 350 permanent jobs. “This To view Mitchelmore’s speech, cautioned not to forget that in some was a very tough decision. As a visit www.shell.ca. «

LORRAINE MITCHELMORE LEAVES SHELL New executives named

After 13 years with Shell, Lorraine As of January 1, Michael Crothers, Zoe Yujnovich, based in Calgary now Mitchelmore has left the company. based in Calgary, now serves as Canada serves as executive vice president, Mitchelmore served as executive vice country chair. This is in addition to his Heavy Oil. Yujnovich has over 20 years president for Upstream Americas - Heavy role as vice president, North America of global experience in the mining Oil and Shell Canada country chair. She Unconventionals. Crothers served as industry and joined Shell in 2014 as has more than 25 years of experience, managing director of Shell E&P Ireland vice president, Oil Sands Joint Venture. including various exploration and from 2011 to 2014 and led the Corrib She now leads the Heavy Oil business, production roles in Canada, Australia, gas venture. With more than 30 years including the mining North Sea, Gulf of Mexico, Africa of experience, Crothers has led teams facilities, the Scotford Upgrader and and the Middle East. Mitchelmore is a across Shell's upstream and downstream Insitu operations. Yujnovich holds board member of the Canadian Council businesses, and his assignments have an engineering degree from the of Chief Executives and the Bank of taken him to over 30 countries throughout University of Western Australia, as Montreal, a member of the Catalyst Asia, Europe, Africa, and North and well as a master’s degree in business Canada Board of Advisors and the South America. Crothers graduated administration and an executive MBA 2015 chair of the Governor General’s in 1984 as a chemical engineer with from the University of Utah. Leadership Conference. distinction from the University of Alberta. 12 SHELL NEWS

THE POWER OF TECHNOLOGY Shell delivers record- breaking Ferrari performance Vettel celebrates his win in Singapore.

Shell V-Power and Shell Helix Ultra the 2015 season as part of a relentless, the team back to winning ways. Now the with PurePlus Technology lubricant aggressive pursuit of performance. hard work continues ahead of 2016.” delivered an unparalleled 25% of total The fuel upgrades represent one of the performance gain to the SF15-T Formula greatest step changes offered by Shell in “The considerable improvements Shell 1 power unit in 2015. This gain saved the history of the technical partnership made with its Shell V-Power race fuel the Italian team almost half a second per with Scuderia Ferrari. and Shell Helix Ultra with PurePlus lap—an average of 30 seconds a race. Technology lubricant really did “It was always our plan to adopt a more contribute to our own improvements Aggressive pursuit of performance aggressive strategy in 2015 with the on the race track, not only helping Shell Helix Ultra with PurePlus Technology development of our Shell V-Power race to deliver greater horsepower, but is the first motor oil made from natural fuel in comparison to previous years,” reliability as well,” notes James Allison, gas and helped ensure the Ferrari V6 says Guy Lovett, innovation manager, technical director, Scuderia Ferrari. turbo-charged power unit was one of the Motorsport. “We worked closer than “Our technical partnership with Shell most reliable on the grid in 2015. ever with our Ferrari colleagues in has never been stronger and we look Maranello where we fully integrated our forward to continuing our work with Five new powerful blends of Shell development plans to optimize the fuel- them for at least the next five years with V-Power race fuel were introduced to engine package. It was great to see that the aim of winning more races and Vettel and Raikkonen’s cars throughout our hard work paid off, helping to power championships.” «

LIGHTING UP LIVES Shell impacts indigenous community

When you’re off the beaten track, you Shell saw that a life-changing in their human rights, such as adequate can sometimes be forgotten. That’s what improvement was possible. With livelihood, education and healthcare.” happened to the Batak Tribe, residents consistent and frequent engagements of Sitio Kalakuasan, a small, indigenous with the community, the company Today, local schools, a church, a community in Palawan, the Philippines. installed a hydropower generator, “livelihood center” and clinic now have With no electricity, the tribe had limited which is supplemented by solar power round-the-clock access to energy, and prospects for an adequate livelihood, and linked to an array of rechargeable doctors are able to diagnose and treat education and sufficient healthcare. batteries. This new generator produces 90% of suspected malaria cases within “We relied on the little food we gathered electricity for the Batak. Tribesmen have 24 hours. More than 30 tribe members from the forest,” says chieftain Dioniso been trained to operate and maintain the have been trained in solar-lamp Saavedra. “We really had nothing.” hydro and solar system, and today, all assembly and have so far produced over homes in Sitio Kalakuasan are powered 40 solar lamps used in forest-gathering. The tribe is situated not far from the by the mini-grid. Further, household incomes have risen Malampaya Deep Water Gas-to-Power by 40% through the sale of handicrafts. Project, which is operated by Shell “Access to energy is one of Shell’s global on behalf of its joint venture partners. social investment priorities,” says Sankie Chieftain Dioniso sums up Shell’s impact The project supplies energy to the Simbulan, Shell Philippines Upstream very simply: “Lighting up our homes Philippines' largest island, Luzon. social performance advisor. “While we means lighting up our lives.” « aim to power large cities and industries, With water and sunlight free and we also want to empower small, abundant in this off-grid community, off-grid communities, supporting them EMPLOYEE FEATURE 13

“ Considered to be among the toughest military training in the world, Ranger School focuses on combat leadership and small unit tactics.”

Lisa Jaster graduated from the U.S. Army Ranger School in the fall of 2015.

OUT OF HER COMFORT ZONE Shell engineer joins elite ranks of U.S. Army Rangers

With an already impressive list of Shell, she served in both Iraq and successful career and other interests like achievements under her belt, Upstream Afghanistan, earning both a Bronze Star CrossFit and Brazilian Jiu Jitsu. “We're a Project Delivery Engineer Lisa Jaster and Combat Action Badge. She’s also family that plays together,” she says. has reached a new echelon of lived the other side of the experience, as “Each one of us competes in something, accomplishment, becoming the third her husband, a Marine lieutenant colonel, and both my kids and my husband are woman ever to graduate from U.S. Army completed two deployments to Iraq. The actively involved in my training.” Ranger School. couple met while they were both on active duty and now have two young children. Jaster says it comes down to teamwork Considered to be among the toughest Both still serve in the Reserves. and a strong support network. “My military training in the world, Ranger husband held down the fort for six School focuses on combat leadership When Jaster left active duty and joined months while I was gone. Our family and small unit tactics. It requires extreme Shell in 2007, meeting others who and friends were always ready to lend physical exertion with minimal food and served in the military helped her adjust a helping hand. I’m grateful that Shell sleep. Only one-quarter of enrollees to her new working environment—a afforded me the opportunity to be a part graduate without ever having to repeat starkly different culture than the military. of a pretty big moment for women and any phases of the course, and just 40% Shell’s employee network MilNet our military.” of entrants graduate at all. assists in this adjustment and focuses on supporting military veterans. If there is one key reflection from the While students are typically in their 20s experience, Jaster says it’s gaining when they enter the Ranger School, Jaster’s colleagues say with her focus an appreciation for what she has. Jaster was 37 years old and one of just and performance under pressure, they “I realized that I adore my life. I really 19 women in her class of almost 400. had every confidence she would rise to have an amazing husband and have In the fall of 2015, she became the third the challenge of Army Ranger training. been blessed with two wonderful woman ever to graduate the course at “Her ability to do well under pressure children. I like my gym, my dojo, my job, Fort Benning after a grueling six months is exemplified in this achievement and my friends, my church... I don't need that tested her physically, mentally and it comes as no surprise to us that she anything more to be happy.” emotionally. Due in large part to Jaster and was successful,” says Jaster's manager two other extraordinary women, Ranger Hans Hofland, who was interviewed by Jaster hopes her example will encourage School is now officially open to women. the Washington Post shortly after news others to pursue their passions, no matter broke of her graduation. how daunting the challenge might “Ranger School was a huge commitment seem. “Get out of your comfort zone. for my entire family. I am blessed to Since completing the training in Awesome things rarely happen while have a husband who understands and October, Jaster has been adjusting to you’re watching from the sidelines. It’s loves me just the way I am. Without his the increased attention. She expects the successes and challenges that make support, I could not have stuck it out,” life to quiet down before long, though you who you are.” « Jaster says. she admits her routine has never been entirely normal. She credits her family’s Major Jaster is no stranger to the intense “play together” philosophy as key in demands of military life. Before joining her ability to balance family time, a 14 EMPLOYEE FEATURE

Energy 4 Seven Billion winner Ben Stephenson.

The Zanskar Ski School provides equipment and ski instruction to the Zanskari people.

describe how energy makes it possible. AN UNFORGETTABLE For winner Stephenson’s dream energy experience, he asked to take unpaid leave ENERGY EXPERIENCE from work and use the $25,000 E47B prize to transport additional ski equipment Shell’s Energy 4 Seven Billion winner needed to build a second ski hut in talks Zanskar Zanskari, allowing greater numbers of the community to have better transportation during the long winter months. Imagine living through a Canadian However, with Zanskar at 13,000 feet winter in a home with no central (4,000 meters) above sea level, trees One year later in July 2015, Stephenson heating. What would you do all day? don’t grow very tall due to the thin air, took his dream energy experience trip, How would you stay warm? Would you and wood is stored for use in cremations traveling during one of four months have any energy to exercise? This is the or for emergency fuel. Stephenson that the road through Zanskar is open. reality of life in Zanskar, an isolated soon realized that the Zanskari were Stephenson transported 20 pairs of skis, Himalayan community where Senior very skilled energy conservationists boots and poles and climbing equipment Structural/Production Geologist Ben and wanted to help them travel more from Calgary to Delhi and then across Stephenson wanted to have his dream effectively too. the Himalaya to Leh. energy experience. “I collected together some skis and with the In addition to the ski hut, Stephenson Stephenson first visited Zanskar in 1993 help of my good friends, Amin and Dorjay, also allocated his winnings toward as an aspiring geologist, trekking across we started a ski school,” he says. Since establishing a training ground for the mountains collecting rocks for his opening in 1998, the ski school works to climbing and rock rescue, with steel studies. He returned during the winter, on help raise the standard of living of Zanskari anchors and bolts. He brought with him a ski tour, eager to learn how the Zanskari by providing a means for communication, climbing harnesses, ropes and helmets could survive in such a harsh climate. rescue, sport and enhanced health and to suit all ages. He then allocated the fitness. “We have a ski store, about 100 remaining funds toward re-building the “I encountered deep snow on my journey pairs of skis, and every year, Zanskari ski store, which after 17 years, is in need and witnessed the Zanskari wade through children and adults learn to ski.” of a major renovation. thigh-deep snow for hours at a time, just to reach the next village,” Stephenson In 2014, Stephenson entered the Shell Upon his return, Stephenson could not says. “I was amazed that the Zanskari Canada’s Energy 4 Seven Billion (E47B) wait to share his incredible journey—a hadn’t adapted the use of skis themselves, campaign, which asked Shell employees journey that is sure to assist the Zanskari as the efficiency of movement on back- and the public to submit a dream for years to come. For more information, country skis allows one to glide.” experience, initiative or project and to visit www.zanskarskischool.org. « ALUMNUS FEATURE 15

JOURNEY TO THE LAST FRONTIER Pilot takes the trip of a lifetime

From 10,000 feet in the air, the mountains of Alaska are vast, beautiful, awe inspiring…and dangerous—particularly if you’re piloting a small plane. “I would sometimes wonder what my chances were of being found,” says Tom Newell, (’99 Services Integration Group).

For many retirees, bucket lists include travel to far-off destinations. That was the same for Newell. The difference, however, is how Newell planned to get to his far-off destination—Barrow, Alaska, the northernmost city in the U.S. and 3,300 nautical miles away from his home in Richmond, Texas.

“A fellow pilot and I had always talked about making the trip.” The two were inspired by Discovery Channel’s Flying Wild Alaska. The documentary series Newell visits with Jim and Ferno Tweto In Barrow, Alaska, Newell gives a shout-out to in Unalakleet. his Naval Academy classmates. followed Jim and Ferno Tweto, who own and operate their own airline, battling often unpredictable, harsh Alaskan is capable of doing minor maintenance When Newell landed at Barrow, the weather conditions. on his aircraft, he made sure a licensed sight of the northern-most airport in mechanic gave it a thorough evaluation. the U.S., he was struck by the isolation The two decided to make the 10-day trip And, he brought lots of tools on the flight. of the North Slope city. “There are no in June of 2015—each piloting his own highways to Barrow. The highway north plane. “We flew solo. Our wives were The two pilots also each packed 27 from Fairbanks ends at Bettles, which not as enthusiastic about the trip and days of food. “We brought a pretty is about 245 nautical miles south of decided to stay home,” he muses. hefty medical aid kit and survival gear Barrow. Everything has to be flown in.” like fire-starters, signaling devices, lots That includes the fresh lettuce and Newell is no stranger to piloting small of blankets, sleeping bags, shelter and tomatoes that Newell enjoyed on his aircraft. In 1964, Newell graduated even a hand ax.” hamburger. “The day we were there, it from the Naval Academy and entered was 40 degrees Fahrenheit and rainy— flight training. He flew combat missions Though Newell never needed that and that was in June! The Arctic Sea was in Vietnam from 1966 through 1968 survival gear, the two pilots were still frozen at the shoreline. I gained a and served on active duty with the U.S. weathered-in and had to rearrange their whole new appreciation for those who Navy for 10 years, later serving in the flight path several times. “The wrinkle work on the North Slope!” Reserves. After retirement, while living is that if it’s raining low, even though in Buffalo, Wyoming, Newell served you’re flying higher than the rain, it’s Back on the ground, Newell only has as a pilot in many search-and-rescue still cold enough that you have to worry one regret. “I wish we had taken more operations. about icing. And that was in June!” time for side trips.” Though Newell has no current plan for a similar adventure, Flying over Alaska’s vast, isolated The two took several side trips, including he keeps his wings from getting dusty mountain region required preparation. landing at Unalakleet, home of the with small trips around Texas. “When my “There’s a saying that goes ‘It’s a whole Tweto family. “We were refueling at a son was running for judge of the Texas lot better to be on the ground wishing fixed-base operator nearby and asked Court of Criminal Appeals, I’d fly him you were up in the air, than being up in someone if Jim and Ferno still lived there. to two events in one day. That was my the air wishing you were down on the He told us they were down at the end of contribution to the campaign.” ground.’ We did our best to mitigate the ramp. We walked over. Ferno was potentially dangerous scenarios.” driving a forklift and Jim was loading a And, food trips are a must. “We’ll do plane. They stopped what they were doing barbecue in Lockhart or Fredericksburg That included a mechanical check-up for and spent some time talking to us. They for lunch. I call it my $100 hamburger!” « his BeechCraft Baron. Though Newell were very cordial and fun to talk with.” Communications - Heather Pray Russell P.O. Box 2463 Houston, Texas 77252-2463

STORY IDEAS WELCOME! AlumniNews magazine is looking for recent story ideas for our Alumni Features To submit story ideas for the U.S., email [email protected] section! In this part of the magazine, we highlight alumni who are staying active or mail a letter to Shell Oil Company Communications – Heather Pray Russell, and making a difference in retirement. If you know of someone who would make P.O. Box 2463, Houston, Texas 77252-2463. To submit story ideas a great profile for the magazine, please send us his/her phone number and email for Canada, email [email protected] or mail a letter to address, along with a brief description of the story idea. Jackie Panera, Shell Canada Limited, 400 4th Avenue S.W., P.O. Box 100 Station M, Calgary, Alberta T2P 2H5, Canada.

THE QUEST UP HERE, TOO MUCH CO IS A PROBLEM FOR LESS CO² ² One answer to rising CO emissions could be an ² innovative technology called carbon capture and storage (CCS). CCS captures CO from industrial ² facilities and stores it deep underground, safely and permanently.

The Quest CCS Project will take more than 1 million tons of CO a year from the Scotford Upgrader ² and store it 2 km underground, helping reduce the carbon footprint of the Project. And it’s contributing to global CCS knowledge, as we all work toward a lower carbon future.

Learn more at: www.shell.ca/quest

CARBON DEEP DOWN THERE, CAPTURE AND STORAGE. WE HAVE A SOLUTION PUTTING CO² IN ITS PLACE.