FIVE-YEAR FACT BOOK plc FINANCIAL AND OPERATIONAL INFORMATION 2005–2009 ABBREVIATIONS We help meet the world’s growing demand for energy in Currencies € euro economically, environmentally £ pound sterling and socially responsible ways. $ US dollar

Units of measurement acre approximately 0.4 hectares or 4 square kilometres About this report b(/d) barrels (per day) bcf/d billion cubic feet per day This five-year fact book enables the reader to see our boe(/d) barrel of oil equivalent (per day); has financial and operational performance over varying been converted to oil equivalent using a factor of timescales – from 2005 to 2009, with every year in 5,800 scf per barrel between. Wherever possible, the facts and figures have dwt deadweight tonnes kboe/d thousand barrels of oil equivalent per day been made comparable. The information in this publication km kilometres is best understood in combination with the narrative km2 square kilometres contained in our Annual Report and Form 20-F 2009. m metres MM million Information from this and our other reports is available for MMBtu million British thermal unit online reading and downloading at: mtpa million tonnes per annum www.shell.com/annualreports mscm million standard cubic metres MW megawatts The webpages contain interactive chart generators, per day volumes are converted to a daily basis using a downloadable tables in Excel format, hyperlinks to other calendar year webpages and an enhanced search tool. Sections of the scf standard cubic feet reports can also be downloaded separately or combined tcf trillion cubic feet into a custom-made PDF file. tcfe trillion cubic feet equivalent tpa tonnes per annum

Products GTL LNG LPG liquefied gas MEG monoethylene glycol NGL natural gas liquids

Miscellaneous ADR American Depositary Receipt AGM Annual General Meeting CCS current cost of supply CFFO cash flow from operations

CO2 carbon dioxide EAI Shell share of equity-accounted investments EOR enhanced oil recovery FEED front end engineering and design FID final investment decision FLNG floating liquefied natural gas NGO non-governmental organisation OECD Organisation for Economic Co-operation and Development OMEGA Only Mono- Glycol Advanced OML onshore oil mining lease OPEC Organisation of the Petroleum Exporting Countries Key to symbols OPL oil prospecting licence PSA production-sharing agreement related information online, such as on www.shell.com, PSC production-sharing contract or e-mail address R&D research and development telephone number SEC Securities and Exchange fax number Commission SUBS Shell subsidiaries postal address WTI West Intermediate Shell Financial and Operational Information 2005–2009 1

Table of contents Consolidated data 53 Our locations Review of the year 54 Consolidated statement of income 2 Our businesses 54 Earnings per share 3 Transition 2009 55 Consolidated balance sheet 4 Strategy 56 Consolidated statement of Cash flowS 6 Market overview 57 Additional segmental information 7 results 2005–2009 57 Fixed assets 8 Key development projects 58 QUARTERLY EARNINGS Upstream 58 Quarterly Identified items 11 Highlights 59 TAXATION 12 Exploration 60 Capital employed 14 Options for future growth 60 Capital investment 16 LNG 60 DEPRECIATION, DEPLETION AND 17 production AMORTISATION 18 PROVED Reserves 61 FINANCIAL RATIOS 19 Europe 61 Employees 23 Africa Upstream data 26 Asia (including middle east and Russia) 62 PROVED oil and gas Reserves 33 Australia/Oceania 65 Oil, Gas, synthetic crude Oil and 35 Americas bitumen Production Downstream 68 acreage and wells 41 Highlights 70 UPSTREAM EARNINGS 42 Refining 72 Oil and gas exploration and 43 Supply and Distribution PRODUCTION activities earnings 43 Business to business (B2B) 74 44 Retail 75 LNG and GTl 45 Lubricants Downstream data 46 Chemicals 76 Oil Products and refining locations 47 Trading 78 Oil sales and Retail sites Alternative Energy 79 Revenue and shipping 48 Wind 80 chemicals and Manufacturing 49 Biofuels locations

Projects & Technology Supplementary information 50 Focusing on Technology 82 Share information 51 organisation 2009 83 Dividends 51 innovation and R&D 83 Financial calendar 52 Project execution 85 Contact information 52 Contracting & procurement (C&P) 2 Shell Financial and Operational Information 2005–2009 Review of the year

OUR Businesses

a c d E

b J M

K

F H M

l

G N chemical I products used for . Plastics . Coatings . Detergents

refined oil products . (Bio) Fuels gas and . Lubricants electricity . Bitumen . Industrial use . Liquefied . Domestic use petroleum gas

UPSTREAM DOWNSTREAM

. Exploring for oil and gas a . Refining oil into fuels and lubricants J . Developing fieldsb . Producing petrochemicals K . Producing oil and gas c . Developing biofuels l . Mining oil sands d . Trading M . Extracting bitumen E . Retail sales N F . . Liquefying gas by cooling (LNG) Managing CO2 emissions . Regasifying LNG G . Supply and distribution . Converting gas to liquid products . Business-to-business sales (GTL) H . Generating wind energy I Shell Financial and Operational Information 2005–2009 3 Review of the year

Review of the year

Transition 2009

ORGANISATION Upstream Americas manages the including the raw materials for plastics, On July 1, 2009, succeeded upstream businesses in North and South coatings and detergents used in the as Chief Executive America. It searches for and recovers crude manufacture of textiles, medical supplies Officer (CEO). On the same date, a series oil and natural gas, liquefies and transports and computers. Downstream also trades of changes in the organisation and gas and operates the upstream and Shell’s hydrocarbons and other energy- responsibilities of senior management midstream infrastructure necessary to related products, supplies the Downstream became effective. The changes were part deliver oil and gas to market. Upstream businesses, markets gas and power and of the reorganisation programme, called Americas also extracts bitumen from oil provides shipping services. In addition, “Transition 2009”. The aim of the sands that is converted into synthetic crude Downstream oversees Shell’s interests in programme was to enhance accountability oil. Additionally, it manages the US-based alternative energy (excluding wind) and for operating performance and technology wind business. It is organised into business- manages its CO2 emissions. development within Shell’s organisation, wide units and supporting units. thereby quickening decision-making and Projects & Technology manages the execution as well as reducing costs. Downstream manages Shell’s delivery of Shell’s major projects and drives manufacturing, distribution and marketing the research and innovation to create BUSINESSES activities for oil products and chemicals. technology solutions. It provides technical Upstream International manages the These activities are organised into globally services and technology capability upstream businesses outside the Americas. managed classes of business, including covering both Upstream and Downstream It searches for and recovers crude oil and chemicals, some regionally and globally activities. It is also responsible for providing natural gas, liquefies and transports gas managed activities and supporting functional leadership across Shell in the and operates the upstream and midstream activities. Manufacturing and supply areas of safety and environment, as well as infrastructure necessary to deliver oil and includes refining, supply and shipping of contracting and procurement. gas to market. Upstream International also crude oil. Marketing sells a range of manages the global LNG business, GTL and products including fuels, lubricants, bitumen the wind business in Europe. The activities and liquefied petroleum gas (LPG) for are organised within geographical units, home, transport and industrial use. some business-wide units and supporting Chemicals produces and markets units. petrochemicals for industrial customers,

Changes in the organisation as per july 1, 2009

PREVIOUS NEW TOP LEVEL STRUCTURE STRUCTURE

EXPLORATION & PRODUCTION UPSTREAM INTERNATIONAL GAS & POWER UPSTREAM AMERICAS

OIL SANDS

OIL PRODUCTS

DOWNSTREAM

CHEMICALS

PROJECTS & TECHNOLOGY 4 Shell Financial and Operational Information 2005–2009 Review of the year

Strategy

highlights Upstream Downstream Financial outlook . Profitable growth; oil and gas price . Stable capital employed . Generation of surplus cash flow through upside . Fewer refineries; upgraded chemicals assets cycle . ~80% of total capital spending . M ore concentrated marketing portfolio . Investment for growth . Sustained exploration investment . C ompetitive pay-out

Our strategy seeks to reinforce our position PERFORMANCE FOCUS GROWTH DELIVERY as a leader in the global oil and gas We will work on continuous improvements in Shell has some 11 billion boe of new oil and industry in order to generate competitive operational excellence, with an emphasis on gas resources under construction, and it has shareholder returns and help meet global safety, asset performance and operating selective downstream growth opportunities. energy demand in a responsible way. In costs. We have firm plans in place for $1 Net capital investment is expected to be Upstream, where we expect some 80% of billion of cost savings in 2010, and staff $25-27 billion per year for 2011-14, with capital spending, we focus on exploration reduction of some 2,000 positions by the up to $3 billion per year of asset sales and for new oil and gas resources, and end of 2011. We expect asset sales of up to $25-30 billion per year of organic developing growth projects using Shell’s $3 billion per year as Shell exits from investment. Annual spending will be driven technology and management experience. non-core positions across the company. by the timing of investment decisions and the In Downstream, which will account for some There are new initiatives in hand that are near-term macroeconomic outlook as Shell 20% of capital spending, we expect expected to improve the status of Shell’s invests for long-term growth. Cash flow from relatively steady capital employed, with industry-leading Downstream by focusing on operations excluding net working capital selective growth investments. We have the most profitable positions and growth movements was $24 billion in 2009. We defined three distinct layers for Shell’s potential. Shell has plans to reduce its expect cash flow to grow by around 50% strategy development: near-term world-wide refining capacity by 15% and from 2009–2012, assuming a $60/b oil performance focus; medium-term growth 35% of its current retail markets. We are also price and a more normal environment for delivery; and maturation of next-generation taking steps to further improve our chemical natural gas prices and downstream margins. project options. assets quality. In an $80/b world, 2012 cash flow should be at least 80% higher than 2009 levels. Downstream, Shell is adding new chemical capacity in Singapore and refining capacity STRATEGY TIMELINE in the USA, and is making selective growth

MATURING NEXT-GENERATION investments in marketing. Oil and gas PROJECT OPTIONS production is expected to average 3.5 million boe/d in 2012, compared with 3.1 NEW WAVE OF PRODUCTION GROWTH million boe/d in 2009 – an increase of 11%. PERFORMANCE FOCUS NEXT-GENERATION PROJECT OPTIONS REJUVENATING PORTFOLIO: Shell has built up a substantial portfolio of UPSTREAM AND DOWNSTREAM options for its next wave of growth, with over 8 billion boe of resources in the design or concept-selection stage. This portfolio 2004 2008 2012 2015+ has been designed to capture oil-price upside and minimise our exposure to cost FINANCIAL FRAMEWORK inflation and political risk. Key elements of this portfolio include deep water Gulf of CASH PERFORMANCE Mexico, North America tight gas and . ~50-80% CFFO increase 2009-12 Australia LNG. Exploration, which $60-80/b oil-price scenarios delivered 2.4 billion boe of new resources . Surplus cash flow 2012 at $60/b PAY-OUT INVESTMENT in 2009, underpins the strategy to access . Dividend linked to business results . $25-27 billion net capex/year new resources. Shell is working to mature . Scrip dividend option . Up to $3 billion/year asset sales these project options, with an emphasis on . >$10 billion expected in 2010 . Affordability, profitability, portfolio BALANCE SHEET financial return.T he portfolio has the

. 0-30% gearing through cycle potential to deliver growth to around 2020. . Balance sheet underpins investment . Capital employment grows steadily Shell Financial and Operational Information 2005–2009 5 Review of the year

CAPITAL EMPLOYED BY BUSINESS CAPITAL EMPLOYED BY REGION CAPITAL UNDER CONSTRUCTION $ billion % $ billion

200 100 50

40 150 75

30

100 50

20

50 25 10

0 0 0 2009 2012 2009 2012 2007 2008 2009 2010 2011 Downstream Europe Upstream Upstream Asia-Pacific Downstream Other Americas

NEW CASH FLOW GENERATION ADDING TO UPSTREAM UNIT CASH FLOWS OIL AND GAS PRODUCTION GROWTH $ billion $/boe kboe/d

15 4,000

10 40 5 3,000

0

−5 2,000

20 −10

−15 1,000

−20

−25 0 0 2007 2008 2009 2010 2011 2012 2009 2012 2009+ start-ups: 2009 2010 2012 2014 Project capex Project cash flows $60/b 2012 impact Oil and gas production, forecast at $70/b $80/b Post-FID key projects and 2009 start-ups; including GTL, oil sands , LNG liquefaction, Refining, Chemicals; forecast at $70/b oil price.

CONVERTING RESOURCES TO PRODUCTION CONVERTING RESOURCES TO PRODUCTION MARKETING PORTFOLIO % On-stream 2009 Under construction billion boe recources % Retail Lubricants Aviation fuels Bulk fuels

100 Exploration: 100 Australia Gas N.America Tight gas 30 Gulf of Mexico 75 75 Prelude Pearls (CMOC) 20 50 50 Gorgon N.America Gas Caesar/Tonga 10 25 25 Sakhalin II Parque das Conchas

0 0 0 Resources Production Resources Production 2008 2009 09 12 09 12 09 12 09 12 Traditional Sour On-stream #sites #markets #markets #markets LNG Deep water Under construction Direct Tight gas Heavy oil/EOR Design and concept selection Indirect GTL Longer-term upside Exits 6 Shell Financial and Operational Information 2005–2009 Review of the year

Market overview

Price and margin information Year Average 2009 2008 2007 2006[A] 2005[A] Shell REALISED PRICES SUBS EAI SUBS EAI SUBS EAI SUBS SUBS Oil and NGL ($/b) Europe 55.53 56.97 89.28 86.33 68.45 73.12 59.28 49.61 Asia 57.50 36.53 95.92 49.78 67.49 53.53 62.08 51.61 Australia/Oceania 50.47 56.16[C] 85.92 99.99[C] 72.70 78.29[C] 58.88 38.72 Africa 61.45 98.52 72.92 64.51 54.49 North America – USA 57.25 56.24 97.95 89.74 66.49 64.45 58.53 49.00 North America – Canada 39.26 67.07[B] 50.27[B] 49.85 44.45 South America 57.76 58.00 79.42 82.25 63.09 71.21 56.32 43.38 Total 57.39 42.49 92.75 63.59 67.99 59.23 60.64 50.59 Natural gas ($/thousand scf) Europe 7.06 8.17 9.46 10.87 7.24 8.54 6.94 4.99 Asia 3.61 4.26 4.67 7.06 3.46 3.15 2.70 2.73 Australia/Oceania 5.29 3.94[C] 2.96 4.13[C] 2.22 1.81[C] 1.66 2.27 Africa 1.71 1.67 1.20 1.40 1.57 North America – USA 4.36 5.02 9.61 12.15 7.23 9.85 7.74 8.43 North America – Canada 3.73 7.71 5.90 6.09 6.98 South America 3.18 4.37 3.58 3.43 2.73 Total 4.83 6.73 6.85 9.63 5.14 6.83 5.08 4.77 Oil sands related ($/b) North America – Synthetic crude oil 56.23 North America – Bitumen 50.00 North America – Minable oil sands 88.98 61.97 53.93 47.67 Industry 2009 2008 2007 2006 2005 Oil and gas marker industry prices Brent ($/b) 61.55 97.14 72.45 65.13 54.46 WTI ($/b) 61.75 99.72 72.16 66.02 56.54 Henry Hub ($/MMBtu) 3.90 8.85 6.94 6.77 8.79 UK National Balancing Point (pence/therm) 30.93 58.06 30.01 41.93 41.58 Japanese Crude Cocktail – JCC ($/b) 60.59 102.41 69.04 63.95 50.98 Refining marker industry gross margins [D] ($/b) US West Coast margin 5.85 9.40 15.95 16.05 14.45 US Gulf Coast margin 5.90 8.95 16.30 14.55 12.30 Rotterdam Brent 1.80 5.25 4.45 3.15 4.60 Singapore – 3.00 2.80 1.80 2.90 Chemical margins [D] ($/tonne) US 288.00 445.00 334.00 452.00 413.00 Western Europe naphtha 323.00 675.00 424.00 459.00 407.00 North East Asia naphtha 18.00 17.00 216.00 481.00 350.00 [A] EAI prices available from 2007. [B] Includes bitumen. [C] Estimate based on publicly available data. [D] Industry margins based on available market information at the end of the year.

OIL AND GAS MARKER INDUSTRY PRICES REFINING MARKER INDUSTRY GROSS MARGINS CHEMICAL MARGINS $/b $/MMBtu $/b $/tonne

120 12 18 800

16 700 100 10 14 600 80 8 12 500 10 60 6 400 8 300 40 4 6 200 4 20 2 2 100

0 0 0 0 2005 2006 2007 2008 2009 2005 2006 2007 2008 2009 2005 2006 2007 2008 2009 Brent Henry Hub ($/MMBtu) US West Coast margin Rotterdam Brent US ethane North East Asia naphtha WTI JCC US Gulf Coast margin Singapore Western Europe naphtha Shell Financial and Operational Information 2005–2009 7 Review of the year

Results 2005–2009

INCOME ATTRIBUTABLE TO REVENUE CASH FLOW FROM OPERATING ACTIVITIES [A] ROYAL DUTCH SHELL PLC SHAREHOLDERS $ million $ million $ million

458,361 31,331 40,667 26,277 355,782 25,442 25,311 35,983 35,748 35,777 318,845 306,731 278,188 23,819

12,518

2009 2008 2007 2006 2005 2009 2008 2007 2006 2005 2009 2008 2007 2006 2005 [A] Excludes working capital movements.

DIVIDENDS PAID TO BASIC EARNINGS PER SHARE TOTAL EQUITY ROYAL DUTCH SHELL PLC SHAREHOLDERS $ $ million $ million 5.00 138,135 10,526 10,556 4.27 128,866 125,968 3.97 9,516 3.79 114,945 9,001 8,142 97,924

2.04

2009 2008 2007 2006 2005 2009 2008 2007 2006 2005 2009 2008 2007 2006 2005

SUMMARY OF RESULTS $ million 2009 2008 2007 2006 2005 Upstream 8,354 26,506 18,094 17,852 15,827 Downstream (CCS basis) 258 5,309 8,588 8,098 8,103 Corporate and minority interest 1,192 (449) 882 (585) (1,199) CCS earnings 9,804 31,366 27,564 25,365 22,731 Estimated CCS adjustment for Downstream 2,714 (5,089) 3,767 77 2,580 Income attributable to shareholders 12,518 26,277 31,331 25,442 25,311

Basic CCS earnings per share ($) 1.60 5.09 4.39 3.96 3.42 Estimated CCS adjustment per share ($) 0.44 (0.82) 0.61 0.01 0.37 Basic earnings per share ($) 2.04 4.27 5.00 3.97 3.79 Cash flow from operating activities 21,488 43,918 34,461 31,696 30,113 Cash flow from operating activities per share ($) 3.51 7.13 5.50 4.95 4.51 Dividend per share [A] ($) 1.68 1.60 1.44 1.27 1.13

[A] From 2007 onwards dividends are declared in US dollars. Previous years’ dividends were declared in euros and translated, for comparison purposes, to US dollars (based on the US dollar dividend of American Depositary Receipts converted to ordinary shares in the applicable period).

IDENTIFIED ITEMS BY BUSINESS SEGMENT $ million 2009 2008 2007 2006 2005 Upstream (134) 3,487 1,471 641 1,643 Downstream (CCS basis) (1,682) (435) 299 (75) (289) Corporate and minority interest 67 (96) 489 (247) (79) CCS earnings impact (1,749) 2,956 2,259 319 1,275 8 Shell Financial and Operational Information 2005–2009 Review of the year

Key development projects

GJOA CORRIB AOSP EXP1 SCHOONEBEEK KASHAGAN NORTH AMERICA TIGHT GAS WEST QURNA 1 PORT ARTHUR MAJNOON CAESAR/TONGA QATARGAS 4 PERDIDO PEARL GTL SAS AMAL STEAM HARWEEL GUMUSUT BONGA NW QARN ALAM SINGAPORE GBARAN UBIE PH 1 CHEMICALS

PLUTO (WOODSIDE) NORTH RANKIN B GORGON

Key Oil/gas Refining/chemicals n Integrated upstream/downstream

key projects Peak production LNG 100% Shell Start-up Project Country Shell share(%) 100% (kboe/d) capacity (mtpa) Products Category operated 2010-11 AOSP Exp 1 Canada 60 106 Heavy oil/EOR n Caesar/Tonga USA 22.5 51 Deep water Gbaran Ubie Ph 1 Nigeria 30 250 Traditional n Gjoa 12 107 Traditional Harweel 34 43 Heavy oil/EOR North America Tight gas USA/Canada Various 100[A] Tight gas n Pearl GTL 100 320 140,000 b/d GTL+ GTL n Perdido USA 35 100 Deep water n Pluto LNG T1 (Woodside) Australia 31[B] 129 4.3 LNG Qarn Alam Oman 34 36 Heavy oil/EOR Qatargas 4 Qatar 30 280 7.8 LNG Schoonebeek The Netherlands 30 20 Heavy oil/EOR n Shell Eastern Petrochemicals Singapore 100 800,000 tpa ethylene Downstream n 2012-13 Amal Steam Oman 34 22 Heavy oil/EOR Corrib Ireland 45 57 Traditional n Gumusut Malaysia 33 135 Deep water n Kashagan Ph 1 Kazakhstan 16.8 300 Sour Majnoon/West Qurna 1 Iraq 45/15 >30[A] Traditional n North Rankin B Australia 16.7 268 Traditional Port Arthur Refinery Expansion USA 50 325 Downstream SAS Abu Dhabi 9.5 95 Traditional 2014+ Bonga NW Nigeria 55 43 Deep water n Gorgon LNG T1-3 Australia 25 440 15 LNG [A] Shell share. [B] Shell direct and indirect position via its 34.27% shareholding in Woodside Petroleum Ltd. Shell Financial and Operational Information 2005–2009 9 Review of the year

Pearl GTL highlights (Shell interest 100% via PSC; Shell operated) Key development projects under construction Pearl GTL, which is being constructed by . Upstream production expected to reach 3.5 million boe/d in 2012, an increase of Qatar Petroleum and Shell, will be the 11% from 2009; world’s largest gas-to-liquids (GTL) plant. . 2010-11 will see 12 new upstream start-ups, which will add around 600,000 boe/d Shell is funding 100% of the project’s by 2012-13; development costs under a profit-sharing . Projects will access 11 billion boe of new oil and gas resources; agreement with the State of Qatar. The . Some 7.6 mtpa of new LNG capacity, an increase of some 40% over 2009 levels; culmination of over 30 years of Shell . Selective downstream growth opportunities. experience with GTL technologies, the project is designed to produce 120,000 boe/d of natural gas liquids PROGRESSING NEW PROJECTS Perdido and 140,000 b/d of GTL products from Sakhalin II (Shell interest 35.4%; Shell operated) 320,000 boe/d of natural gas piped (Shell interest 27.5%) The Perdido project involves the installation in from the offshore North field. Major The Sakhalin II project is one of the world’s of drilling, production, processing and construction will be completed by the end largest integrated oil and gas projects. Its export facilities on a huge spar that floats in of 2010, with production ramp-up in 2011. first year-round oil exports started in the ultra-deep waters of the Gulf of Mexico. December 2008, and its first LNG exports The floating spar was anchored in place in Qatargas 4 began in March 2009. To make those 2008, and its drilling and production (Shell interest 30%) exports possible, two offshore platforms platform was installed in 2009. Export The Qatargas 4 LNG project, a joint and some 300 km of offshore pipelines pipelines – 124 km long for the oil and 172 venture with Qatar Petroleum set up under were built to bring oil and gas production km long for the gas – have been laid. The a tax-and-royalty contractual structure, is to Sakhalin Island, in the far east of Russia. fields to be developed include Great White, designed to convert some 1.4 billion scf/d Two 800 km-long pipelines then take the Tobago and Silvertip. All in all, about 35 of natural gas into liquefied natural gas hydrocarbons to the Sakhalin II oil export undersea wells are to be drilled. One of (LNG) and natural gas liquids (NGLs). The terminal and liquefied natural gas (LNG) them was completed at a world-record project will add to Shell’s current worldwide plant – Russia’s first. In the third quarter of water depth of over 2,850 m. Production LNG capacity of 18.5 mtpa, sustaining its 2009, the project achieved peak from the project started at the end of March industry leadership in LNG. Qatargas 4 production of over 400,000 boe/d and 2010. Projected peak production is some will have a capacity of 7.8 mtpa of LNG successfully ramped up production from its 100,000 boe/d. and some 70,000 boe/d of NGLs. The two LNG trains. LNG will be sold to customers in China, the AOSP Expansion 1 UAE and the USA as well as in new markets Parque das Conchas (Shell interest 60%; Shell operated) currently being developed. Qatargas 4 (Shell interest 50%; Shell operated) The Expansion 1 project is intended to upstream peak production is expected to The Parque das Conchas project (originally boost the production capacity of the reach 280,000 boe/d. Major construction known as the BC-10 project) was designed Project (AOSP) by will be completed by the end of 2010, with to produce predominantly heavy oil from 100,000 b/d, from its current capacity of production ramp-up in 2011. three fields lying under 1,780 m of water 155,000 b/d. The AOSP currently offshore Brazil. It is a technically sythesises a crude oil at the Scotford Gbaran Ubie challenging project. Not only are the Upgrader from the bitumen extracted from (Shell 30%; Shell Petroleum Development waters very deep, but the reservoirs, which oil sands of the Muskeg River Mine in Company operated) lie some two kilometres under the seabed, , Canada. The Expansion 1 project The Gbaran Ubie project is one of are at low pressure. Cutting-edge includes: installation of mining and Nigeria’s largest oil and gas developments. technologies had to be applied to deliver extraction facilities at Jackpine Mine, which The project scope includes the drilling sufficient power and heat to process the lies east of the Muskeg River Mine; building of 30 new wells over an area of heavy crude on the seafloor. The project up of the froth treatment facilities at Muskeg approximately 650 km2, the construction of also marks the first undersea application of River; the addition of another processing a central processing facility to process both gas separators and pressure-boosting train to the ; the oil and gas, and the laying of more than pumps. The first phase of the project entails construction of common infrastructure, such 300 km of flowlines and pipelines. The gas drilling 10 wells and tying them back to a as power transmission lines, roads, camps will be delivered to the Nigeria LNG plant double-hulled floating production, storage and on-site pipelines to support future and a nearby power station. When and offloading vessel with a processing expansions. The project is expected to be completed between 2010 and 2011, it will capacity of 100,000 boe/d of oil and 50 completed between 2010 and 2011. have a peak production capacity of one million scf/d of natural gas. Production billion scf/d of gas and more than from the fields started in the second half of 70,000 b/d of oil. The project will help to 2009. meet government targets to reduce the flaring of gas. 10 Shell Financial and Operational Information 2005–2009 Upstream Shell Financial and Operational Information 2005–2009 11 Upstream

Upstream

highlights . Production of 3.1 million boe/d; . LNG sales volume of 13.4 million tonnes; . Added 3.4 billion boe of proved reserves. Made 11 notable . Delivered first production from two projects, Parque das exploration discoveries in Australia, the US Gulf of Mexico Conchas in Brazil and Sakhalin II in Russia; (GoM), Malaysia, Norway and Oman and had particularly . FID taken on 15 mtpa Gorgon LNG project in Australia, strong results from exploration and appraisal drilling in the Caesar Tonga in GoM, USA and on SAS in Abu Dhabi; North American Haynesville and Groundbirch tight-gas areas, . Three LNG projects under construction in Qatar and Australia; and offshore Western Australia; . New flagship Upstream projects such as Perdido in GoM, . Completed acquisitions of new exploration licences in Australia, AOSP 1 in Canada, Gbaran Ubie in Nigeria, Pearl GTL and Brazil, Canada, Guyana, Italy, Jordan, Norway and the USA Qatargas 4 in Qatar progressed well. and successfully bid for new licences in Egypt, South Africa and French Guiana;

Key statistics 2009 2008 2007 2006 2005 Segment earnings ($ million) Upstream International 7,209 19,298 12,453 12,773 10,819 Upstream Americas 1,145 7,208 5,641 5,079 5,008 Total Upstream earnings ($ million) 8,354 26,506 18,094 17,852 15,827 of which Integrated gas 1,785 4,093 3,144 2,642 2,295 Upstream cash flow from operations [A] ($ million) 18,445 35,448 25,870 26,430 22,289 Crude oil production [B] (thousand b/d) 1,581 1,693 1,818 1,948 1,998 Natural gas production [B] (million scf/d) 8,483 8,569 8,214 8,368 8,263 Synthetic oil production [B] (thousand b/d) 80 Bitumen production [B] (thousand b/d) 19 Mined Oil Sands production [B] (thousand b/d) 78 81 82 95 Total production [B] [C] (thousand boe/d) 3,142 3,248 3,315 3,473 3,518 Equity LNG sales volume (million tonnes) 13.4 13.1 13.2 12.1 10.7 Upstream capital investment ($ million) 23,951 32,166 21,362 20,281 13,698 Upstream capital employed ($ million) 98,826 83,997 71,711 71,414 56,984 Upstream employees (thousands) 23 22 22 22 21 [A] Excludes net working capital movements. [B] Available for sale. [C] 5,800 million cubic feet of natural gas is equal to one million boe.

EARNINGS OIL AND GAS PRODUCTION $ billion million boe/d million tonnes

4 4 4

3 3 3

2 2 2

1 1 1

0 0 0 Q408 Q109 Q209 Q309 Q409 Q408 Q109 Q209 Q309 Q409 Other Upstream Oil and NGL Integrated gas Gas Equity LNG sales volumes Excluding identified items (million tonnes) 12 Shell Financial and Operational Information 2005–2009 Upstream

be finalised in 2010. Additionally, we have Lower Tertiary Stones discovery, with Exploration signed agreements to conduct studies to three wells now drilled. Total oil in place determine the hydrocarbon potential of may amount to 5 billion barrels, and we Shell’s exploration strategy is designed to certain areas in China and South Africa. are looking into an early production replace production and to build a strong system to assess its potential. portfolio of new field developments for Technology future growth. We have exploration Shell uses appropriate technologies at North America Tight Gas licences in some of the most promising different stages of evaluation. We integrate . We have material positions in two of the sedimentary basins around the world and our own technologies with the best from the most promising formations: the have had significant success discovering external market. We use these technologies Haynesville Shale in the US states of Texas resources in them. We focus on keeping our to assess the scale, risk and resource and Louisiana and the Montney Shale in cost structure low and competitive. potential of geological basins, reservoirs the Canadian province of British Innovative seismic technology, extensive and prospects. In addition, we use Columbia. In 2009, the results of drilling geological knowledge, integrated gas technology to optimise the costs and in that acreage enabled us to increase our positions, and early access to prospective development scenarios required to bring resource base by 8 tcfe. acreage – all these characteristics have the discoveries into production. . Put together through a series of farm-ins, contributed to our success in exploration. joint ventures leasing and small Shell has invested in high-performance acquisitions at a competitive cost of Discoveries hardware and developed software that $0.45 per million scf, our total North Shell has delivered strong exploration allows us to apply proprietary seismic America tight-gas resource base now results over the last five years. On average, techniques. We combine this with stands at 3.7 billion boe. we found more than 1.5 billion boe of new technology that places seismic sensors . Our tight-gas production increased by hydrocarbon resources each year. In 2009 directly on the seabed. This allows us to over 60% in 2009, and we have the alone, Shell added 2.4 billion boe of better see exploration prospects beneath resource potential to more than double it resources on the basis of exploratory and complex features like salt bodies deep by 2020, to over 400,000 boe/d. appraisal drilling. below the seabed. We have been working . This is a flexible portfolio, where spending on subsalt and deep complex imaging in levels can be moved up or down, During 2009 we participated in 345 the Gulf of Mexico, the North Sea, and in depending on near-term gas prices and successful wells drilled outside proved Brazil. Fully integrating technology in our rig rates, and spending choices elsewhere areas. They comprised 28 conventional oil exploration programme enables us to in the company. and gas wells, 148 unconventional gas identify the most attractive opportunities, . Economics are also attractive in a $4-6/ exploration and appraisal wells, and 169 manage risk and uncertainty, improve our MMBtu gas price range. As we continue appraisal wells near known fields. Eleven success rate, and lower our unit finding with the appraisal and development notable discoveries were made during costs. programme in tight gas, we are seeing 2009 – in Australia, the US Gulf of Mexico, sharp improvements in drilling costs and Malaysia, Norway and Oman. We also reduced drilling times. This improves saw particularly strong results from Key 2009 Discovery Areas further the economics of these exploration and appraisal drilling in the developments. North American Haynesville and Australia LNG Groundbirch tight-gas areas. In appraisal . Exploratory and appraisal drilling drilling, we participated in three notable continued in Shell-operated acreage RESOURCES ADDITIONS successes in onshore and offshore Australia around the Prelude gas field, whose billion boe and the UK. development is being evaluated on the 2.5 basis of a floating liquefied natural gas Our exploration finding cost over the last (FLNG) plant. Combined with Prelude, the 2.0 five years has averaged $2-3/boe – a 2009 Concerto discovery brings the total competitive rate. We spent a total of around gas resources in the area to over 3 tcf. $3.3 billion on exploration in 2009. . Chevron-operated wells have revealed 1.5 more gas around the Gorgon field, (Shell Acreage additions interest 25%) increasing the likelihood for 1.0 Since 2005 Shell has acquired exploration new LNG trains in the development rights to some 400,000 km2. During this project there, beyond the three that are 0.5 period, our focus has shifted towards under construction today. OECD countries and areas with political stability and benefits from price upside. In Gulf of Mexico 0 2009, Shell acquired exploration rights to . Notable discoveries include fields in the 01 02 03 04 05 06 07 08 09 Oil 2 some 100,000 km of acreage, mainly Basin: Vito and West Boreas in Gas from licences in Australia, Brazil, Canada, 2009 and South Deimos in the early Guyana, Italy, Jordan, Norway and the 2010. The Vito field alone is estimated to USA. We also successfully bid for new have more than 200 million barrels of licences in Egypt, South Africa and French recoverable resources. Guiana; the corresponding agreements will . We have also done appraisal work at the Shell Financial and Operational Information 2005–2009 13 Upstream

Significant 2009 acreage Egypt an area of 22,250 km2 located in the additions In May 2009, we were awarded a one-third, central, southern and north-western regions non-operating stake in the North Damietta of the country. Australia Offshore Block 3. The acreage covers an We acquired one licence (W08-22) in the area of around 1,600 km2. The transaction Norway Exmouth area, which lies 480 km offshore was approved in February 2010. Shell was awarded a 40% operating interest north-west Australia. The licence acreage in Block 6705/12 (PL 538). Furthermore, covers more than 6,400 km2. French Guiana Shell was awarded a 20% stake in the In November 2009, we acquired a PL527 licence in the sub-basalt part of the Brazil one-third non-operating interest in the Vøring Basin. This area is close to the PL326 As announced in December 2008, we Guyane Maritime Permit, approximately and PL392 licences where the Gro and submitted the highest bid on all five blocks 150 km offshore. The permit area covers Asterix discovery wells were drilled. (SF-T-80, SF-T-81, SF-T-82, SF-T-83 and approximately 32,000 km2 situated in SF-T-93) in the ANP Bid Round 10 in the water 2,000–3,000 metres deep. South Africa onshore São Francisco basin. The blocks’ Shell successfully bid for the exploration acreage totals 11,000 km2. The transaction Guyana rights in the Orange Basin deep-water area was completed in June 2009. Shell acquired a 25% interest in the off the country’s west coast in November Stabroek deep-water exploration licence 2009. The area covers approximately Canada and petroleum agreement. The licence 37,000 km2. In December 2009, the We expanded further our tight-gas holdings covers 47,000 km2. The transaction was South African Petroleum Authorities in British Columbia. approved in February 2009. awarded Shell a Technical Cooperation Permit for a one-year study to determine China Italy the hydrocarbon potential in parts of the We signed an agreement with PetroChina In late 2008, Shell acquired equity interests Karoo Basin in central South Africa. in November 2009 to assess the shale (Shell interest from 55% to 70%) in six gas resources in Sichuan province. blocks (GR17-NP, GR18-NP, GR19-NP USA – Gulf of Mexico Work commenced in January 2010 in GR20-NP, GR21-NP, GR22-NP) located in In 2009, we acquired 42 blocks in the the Fushun block, which covers an area the Sicily channel, offshore Italy. We would central and eastern Gulf of Mexico through of approximately 4,000 km2. In March assume operatorship for the drilling phase. Lease Sales 208 and 210, and in March 2010, Shell and China National Petroleum Final agreements were signed in January 2010 we were the apparent high bidder on Corporation agreed to jointly develop 2009. further 20 blocks in Lease Sale 213. and produce natural gas in an area of approximately 4,000 km2 in the Jinqiu Jordan USA – Onshore block of central Sichuan. The production Shell secured the right to explore and We also acquired additional leases in the sharing contract is subject to the Chinese potentially develop the country’s oil shale Rocky Mountains and in northern Louisiana central government approval. resources. We will assess the resources in in 2009.

Exploration performance

NORWAY CHUKCHI BEAUFORT

UK SWEDEN ORPHAN GERMANY UKRAINE CASPIAN NORTH AMERICA TIGHT GAS ITALY SYRIA CHINA

JORDAN GULF OF MEXICO OMAN NORTH AFRICA PHILIPPINES FRENCH GUIANA GUYANA NIGERIA GABON COLOMBIA

BRAZIL AUSTRALIA SOUTH AFRICA Key n 2005 – March 2010 acreage access n 2009 exploration and appraisal success 14 Shell Financial and Operational Information 2005–2009 Upstream

Options for future growth

Shell has over 8 billion boe of hydrocarbon We are working to turn them into solid The main areas of potential growth include resources at the design or concept-selection project plans, driven by financial returns. the Gulf of Mexico, onshore North America phase of development. They constitute our Approximately 35 new projects are and offshore Australia. potential for new growth until around 2020. contained in our set of plan options.

GULF OF MEXICO W. Boreas, S. Deimos . Shell 100% (operator) USA . >150 million boe resources In the Gulf of Mexico Shell has established at least three new production hubs – at the Mars B . Feasibility study for TLP, Shell 72% (operator) Vito, Stones and Mars B fields – with more . ~100,000 boe/d potential than 150,000 boe/d production potential. In early 2010, exploration drilling Vito . >200 million boe resources discovered a fourth potential hub at the APPOMATTOX . ~100,000 boe/d potential . Shell 55% (operator) Nakika Appomattox field. MARS URSA Caesar/Tonga BRUTUS . ~50,000 boe/d AUGER . 2009 FID HOLSTEIN . Shell 22.5% CAESAR/TONGA Auger TLP . Cardamom Deep discovery and appraisal STONES . ~20,000 boe/d potential PERDIDO . Shell 100% (operator)

Stones . 2-5 bln boe in place; complex reservoir GULF OF MEXICO . Assessing early production options . ~80,000 boe/d full development potential . Shell 35% (operator) Key Perdido Spar n New hub . On-stream 2010 . n Existing production hub 0 200 km Industry first from Lower Tertiary sands in deep water . ~100,000 boe/d, Shell 35% (operator)

AUSTRALIA LNG SHELL GLOBAL LNG CAPACITY GROWTH mtpa Greater Sunrise . 7.6 mpta new LNG capacity 2009-15 40 (~40% increase); Others . ~10 mtpa medium-term LNG options; Curtis Island Qatargas 4 Gorgon . Prelude 30 Prelude ~1.4 bcf/d (~240,000 boe/d) new Browse Pluto production potential. (Woodside)

Australia is set to underpin Shell’s next 20 Derby tranche of liquefied natural gas (LNG) Broome

developments, which promise as much as North West Shelf 10 10 mtpa of additional capacity by 2020. If Pluto (Woodside) AUSTRALIA

realised, these developments would Gorgon Dampier increase our total LNG production capacity to about 35 mtpa. Early in 2010, Shell and 0 PetroChina offered to purchase Arrow 2009 2010-15 ~2020 On-stream Energy. On successful completion of the Construction acquisition, a joint venture would own 0 500 km Design Shell direct and indirect position via Arrow’s Queensland coal-bed Options its 34.27% shareholding in Woodside. (CBM) assets and domestic power business as well as Shell’s Queensland CBM assets and its site for a proposed LNG plant on Curtis Island, near Gladstone. The offer is subject to the customary conditions, including the approvals of regulators and Arrow shareholders. Shell Financial and Operational Information 2005–2009 15 Upstream

NORTH AMERICA Tight gas TIGHT GAS PRODUCTION AND POTENTIAL kboe/d bcf/d . 21 tcfe (3.7 bln boe) resources position; 500 3 . 8 tcfe resources added with 2009 drilling; . >250,000 boe/d growth potential to 400 2020.  WEST CANADA 2 In North America Shell has made great 300 progress with tight gas, adding 8 tcfe of resources in 2009. Our tight-gas resources 200 now total 21 tcfe (3.7 billion boe). Tight- 1 PINEDALE gas production increased by over 60% in 100 2009. Our current portfolio has the potential for more than 400,000 boe/d of 0 0 production by 2020.  HAYNESVILLE 04-05 06-07 08 09 10-11 ~2020 On-stream Construction 0 1,000 km SOUTH TEXAS Options

STRONG PORTFOLIO OF PRE-FID OPTIONS POTENTIAL 2014–2020 START-UPS Peak production LNG 100% Shell Phase Project Country Shell share (%) 100% (kboe/d) capacity (mtpa) Category operated STUDY Bonga North Nigeria 55 95 Deep water n Bonga South West Nigeria 55 110 Deep water n Bosi Field Development Nigeria 44 130 Deep water Erha North Ph 3 Nigeria 44 40 Deep water Sabah Gas: KBB Malaysia 30 130 Deep water Vito USA 55 100 Deep water n AOSP Debottlenecking Ph 2&3 Canada 60 50 Heavy oil/EOR Rabab/Harweel Oman 34 40 Heavy oil/EOR Browse LNG Australia 25[B] 320 > 10 LNG Curtis Island LNG Australia tbd tbd tbd LNG n NLNG Train 7 Nigeria 27 220 8.4 LNG Sunrise Australia 38[B] 125 ~4 LNG Clair Ph 2 UK 19 105 Traditional Fram Development UK 28 35 Traditional n Gbaran Ubie Ph 3 Nigeria 30 60 Traditional Pearls (CMOC) Kazakhstan 55 50 Traditional Stones USA 35 80 Traditional n DESIGN BC-10 Ph 2 Brazil 50 35 Deep water n BS-4 EWT & EPS Brazil 40 35 Deep water n Malikai Malaysia 35 60 Deep water n Mars B USA 72 100 Deep water n West Boreas, South Deimos USA 100 tbd Deep water AOSP Debottlenecking Ph 1 Canada 60 30 Heavy oil/EOR n Carmon Creek Ph 1 Canada 100 40 Heavy oil/EOR Pluto LNG T2 (Woodside) Australia 34[B] > 100 4.3 LNG Prelude Australia 100 120 3.6 LNG n North America Tight gas North America Various > 350[A] Tight gas 1.8 Bab ThG & Hb2 Abu Dhabi 10 45 Traditional Champion Waterflood Brunei 50 30 Traditional n Gbaran Ubie Ph 2 Nigeria 30 45 Traditional n Kashagan Ph 2 Kazakhstan 17 550 Sour Majnoon full field/West Qurna 1 Iraq 45/15 >150[A] Traditional n Tempa Rossa Italy 25 45 Traditional Val d’Agri FDP Ph 2 Italy 39 60 Traditional [A] Shell entitlement at $70/b. [B] Shell direct and indirect position via its 34.27% shareholding in Woodside Petroleum Ltd. 16 Shell Financial and Operational Information 2005–2009 Upstream

LNG

Liquefied natural gas (LNG) demand is construction. We also own equity in two Asia-Pacific, Europe and North America. growing by as much as 6% per year, and regasification terminals, one in India and by some estimates LNG demand will another in Mexico, and we have capacity We have three new LNG plants under double, from 182 mtpa in 2009 to over rights in several others; all together, they construction: Qatargas 4 (Shell interest 360 mtpa in 2020. amount to more than 15 mtpa. 30%) in Qatar as well as Pluto (Shell indirect interest 31%) and Gorgon (Shell Our expertise in the LNG industry is based Our LNG plants stand out as technical interest 25%) in Australia. When they are on the more than 45 years of technical achievements. The Qalhat LNG and Oman brought on-stream in the period 2010– advice that we have provided for LNG plants have the best performance of 2014+, the Shell-share LNG capacity will liquefaction plants around the world any LNG plant in tropical conditions. The grow to around 26 mtpa. Further capacity – including the world’s first, which came recently completed Sakhalin II LNG plant, is expected to come from projects under on-stream in 1964 at Arzew, Algeria. Since in contrast, has been designed to have the evaluation and development in Australia then, we have provided technical advice for best performance in cold climates. Some of and Libya.

projects that account for 40% of today’s our plants have the lowest CO2 emissions in LNG production. the industry. With our current and future assets, we are well positioned to capture the growth Shell not only has the most experience but In joint ventures with partners, we currently opportunities in LNG. also the largest LNG portfolio of any produce LNG in Australia, Brunei, international oil and gas company. Malaysia, Nigeria, Oman and Russia. We have 18.5 mtpa of Shell-share In 2009 our equity sales amounted to liquefaction capacity currently in operation 13.4 million tonnes, which were delivered and approximately 7.6 mtpa more under under long-term contracts to markets in

Historical chart

1972 1983 1989 1999 2000 2005 2009 2010 2010-11 2014+

Brunei Malaysia NWS Nigeria Oman Qalhat Sakhalin Qatargas 4 Pluto (Woodside) Gorgon T1-3

In operation Under construction

LNG CAPACITY AT YEAR-END SHELL’S LNG RELIABILITY 2009 LNG SALES VOLUMES mtpa % %

30 100

USA Europe Asia-Pacific 20

95

10

0 90

BP 2006 2007 2008 2009 BG Shell Total Chevron 2009 2015 Projects in operation or under construction Shell Financial and Operational Information 2005–2009 17 Upstream

SHELL’s global LNG portfolio

QATARGAS 4 ELBA ISLAND

PLUTO (WOODSIDE) GORGON

Key n LNG – operation n LNG – construction n Regasification – operation n Regasification – construction

Production

Production reflects the reliability of existing The lower 2009 production is attributable Currently, Shell has projects under Upstream production facilities and the to the production declines in existing fields, construction that will access some 11 billion on-time delivery of new wells and projects. OPEC restrictions, security issues in boe of new oil and gas resources. Many of It is one of Shell’s key performance Nigeria, and higher maintenance these new projects will be long-lived assets indicators, because changes in production downtime – mainly in the UK. These that can run for decades, with low decline have a significant impact on Shell’s cash declines were partly offset by new field rates. By 2012 our production is expected flow. Longer term, a key strategic goal is the start-ups, the continuing ramp-up of fields, to reach 3.5 million boe – an 11% increase accessing and unlocking of new reserves so PSC price effects and a comparatively mild from 2009. Additionally, we have over that production can grow with a strong 2009 hurricane season in the USA. 8 billion boe of hydrocarbon resources at per-barrel cash generation. Shell investment the design or concept-selection phase of decision-making focuses on generating Production from mature fields can fall at a development. They constitute our potential shareholder value through the most rate of 15% per year or more. Our for new growth until around 2020. We are economically attractive projects rather than portfolio’s average annual production working to turn them into solid project plans focusing on specific reserve or volume decline rate has been about 5%. In 2009 – some 35 of them – driven by financial targets. field declines were predominantly seen in returns. the UK and the USA, but they were also Production for the year 2009 amounted to seen in Australia, Brazil, Canada, 3,142 thousand boe/d, which was 3% Denmark, Malaysia and Norway. The lower than in 2008. Overall, crude oil replacement of the forgone production with production was down 5% and natural-gas new production is a significant challenge production was about the same relative to for the industry. In our case, the incremental 2008. Excluding the impact of divestments, production from new field start-ups and the OPEC production-quota restrictions and the continuing ramp-up of fields in 2009 effect of oil-price changes in the entitlements – some 200 thousand boe/d – more than of production-sharing contracts (PSCs), offset the field declines during the year. production was 2% lower in 2009 than in 2008. 18 Shell Financial and Operational Information 2005–2009 Upstream

proved Reserves

In December 2008, the United States Excluding acquisitions and divestments but Securities and Exchange Commission (SEC) including year-end price effects, proved adopted revisions to the reporting rules reserves additions in 2009 amounted to governing oil and gas reserves. These 288% of the year’s production. Over the revisions were later adopted by the three-year period 2007–2009, we added Financial Accounting Standards Board on average some 2.0 billion boe to our (FASB) in January 2010. Our proved reserves every year, resulting in a reserve- reserves volumes reported for the end of replacement ratio of 164%. 2009 have been determined in accordance with these updated rules. 2009 was a record year for additions to proved oil and gas reserves. The largest At the end of 2009, the proved oil and proved reserves additions came from new gas reserves excluding minority interest fields linked to the Gorgon LNG project in amounted to 14.1 billion boe – almost 19% Australia, deep-water field developments in more than the 2008 and 2007 levels. the Gulf of Mexico (Perdido and Auger) Reserve life (an estimate of how many years and Brazil (Parque das Conchas), and the it would take to exhaust the current proved expansion of the Athabasca Oil Sands reserves base at the current level of Project in Canada. Proved reserves production) has increased from 10 years at revisions were also made across the global end 2008 to approximately 12 years at the Shell portfolio – in China, Kazakhstan, end of 2009. Malaysia, the Netherlands, Nigeria, Qatar and Russia.

Major reserves additions 2007–2009

NORWAY

CANADA NETHERLANDS RUSSIA KAZAKHSTAN

USA CHINA

QATARGAS 4 PEARL

NIGERIA MALAYSIA

AUSTRALIA

Proved oil and gas reserves excluding minority interest billion boe 2009 2008 2007 2006 2005 Organic reserves additions [A] 3.2 1.1 1.5 2.0 1.0 Production 1.2 1.2 1.2 1.3 1.3 Total proved reserves 14.1 11.9 11.9 11.9 11.3 [A] Excluding acquisitions, divestments and year-end price impact. Shell Financial and Operational Information 2005–2009 19 Upstream

NAM’s other important asset – the Europe Schoonebeek oil field (Shell interest 30%) – is the largest in northwest Europe. It had been shut down since 1996 as highlights production had been deemed to be no . Shell’s European production amounted to 0.9 million boe/d, which is around 29% of longer economical. In 2008, however, a our total 2009 production; decision was taken to redevelop the field on . Our oil and gas exploration and production earnings after tax from subsidiaries in the the basis of horizontal wells combined with region were $1.2 billion. Our share of oil and gas exploration and production low-pressure steam injection. The field’s earnings of equity-accounted investments was $1.5 billion; production is now planned to be restarted . We are participating in the development of three key projects: Corrib in Ireland, Gjoa between 2010 and 2011, with an in Norway and Schoonebeek in the Netherlands. expected peak production of some 20,000 boe/d.

Key figures 2009 % of total Total production [A] (thousand boe/d) 914 29% Oil and NGL production [A] (thousand b/d) 317 20% Natural gas production [A] (million scf/d) 3,470 41% Gross developed and undeveloped acreage (thousand acres) 18,815 6% Proved oil and gas reserves excluding minority interest [B] (million boe) 3,256 23% [A] Available for sale. [B] Includes proved reserves associated with future production that will be consumed in operations.

Denmark further exploration interests in six licences Shell holds a non-operating 46% interest in offshore Ireland, of which four are a producing concession that was granted in operated. 1962 and will expire in 2042. The concession includes the producing Halfdan Italy field. Shell’s concession interest will reduce Shell has interests in the Val d’Agri field to 36.8% in July 2012, when the (Shell interest 39.23%), which has been in government increases its position to a 20% production since 1996, and in the Tempa fully participating stake in the concession. Rossa field (Shell interest 25%), currently We also hold an interest in one other under development. Shell also has 100% non-operated exploration licence. interests in nearby exploration prospects and between 55% and 70% interest in six The Halfdan IV Project, which extends the exploration blocks in the Sicily Channel. development of the Halfdan field, was started in early 2008. New processing The Netherlands facilities will maximise production from new Shell operates via its 50% shareholding in wells, thereby accelerating the hydrocarbon Nederlandse Aardolie Maatschappij B.V. recovery and increasing the volume (NAM), the largest hydrocarbon producer ultimately recovered from the field. in the Netherlands. About half of NAM’s gas production comes from the giant In 2009, Shell participated in the well that onshore Groningen gas field (Shell interest made the Luke discovery. 30%). The field was discovered in 1959 and has been producing since 1965. It Ireland currently supplements production from small Shell is the operator of the Corrib Gas gas fields and meets swings in demand by Project currently under development (Shell means of underground gas storage interest 45%). The project is largely facilities, thereby playing a crucial role in complete, with five offshore wells ready for assuring the security of Dutch and European production, an offshore pipeline laid during gas supply. It has a production capacity of the summer of 2009 and an onshore up to 2.8 million boe/d. The Groningen processing terminal nearly finished. The field operates with 100% reliability and has completion is pending a final decision from so far supplied gas within the contract the Irish planning board on an application requirement of less than one hour of for a 9-km onshore pipeline. All the gas will downtime every 20 years. In 2009, a be supplied to the Irish market. At peak 15-year modernisation programme was production, Corrib is expected to supply up finalised, allowing the Groningen field to to 60% of the country’s gas needs. Shell has operate for another 50 years. 20 Shell Financial and Operational Information 2005–2009 Upstream

Norway The Draugen field (Shell interest 26%) has Norwegian gas transportation and Shell has been active in Norway since the been producing for 15 years. And it is processing systems, pipelines and late 1960s. We are the operator of the expected to continue producing for another terminals. Draugen oil field and – since December 15 years, allowing some 70% of the field’s 2007 – the operator of the oil to be recovered. gas field. We are also a partner in over 20 production licences on the Norwegian In November 2009, Shell announced that it continental shelf, including those covering would transfer all of its interests in the the Troll and Statfjord fields. We are the Valhall and Hod offshore fields to theH ess operator in eight of those licences. Corporation in exchange for their entire upstream portfolio in Gabon and its interest The Ormen Lange field (Shell interest 17%) in the Clair field, which lies in British waters is Norway’s second biggest gas field. It is west of the Shetland Islands. The located 120 km offshore in water depth of transaction is subject to government between 800 and 1,100 m. The field’s approval and other requisite consents. geological complexity and the harsh offshore conditions have necessitated the In June 2009, Shell successfully drilled the application of innovative undersea first exploration well in the Gro gas field of production technology. Undersea pipelines Production Licence 326 (Shell interest 50%). transport the produced gas to the Current estimates from Norwegian Plant, from where the world’s longest Petroleum Directorate put the field’s gas undersea gas pipeline takes it 1,200 km to volumes in the range between 0.3 and 3 Easington in the UK. Ormen Lange has tcf. An appraisal well will be drilled in demonstrated excellent operational 2010 to confirm the field’s potential upside. performance since its start-up in September We have also participated in the Asterix 2007. In November 2009, it reached its discovery (Shell interest 10%). peak production of around 430,000 boe/d, equivalent to about 20% of the UK’s Shell additionally holds interests in potential gas needs. development assets and in several  The Nyhamna processing plant in Norway. Shell Financial and Operational Information 2005–2009 21 Upstream

UK As a result of a strategic swap of assets with Shell is one of the largest integrated oil and Hess (see Norway section for details), gas companies in the UK, with production Shell’s stake in the Clair field of the UK in 2009 amounting to 207,000 boe/d for would increase from 18.7% to 28%. Shell – almost 7% of our total group Transaction is subject to government production. Shell operates a significant approval and other requisite consents. number of its fields in the UK continental shelf (UKCS) on behalf of a joint venture set In 2009, Shell successfully drilled a well to up in 1964. The venture (Shell interest 50%) appraise the Fram field (Shell interest 28%, was awarded 75 licences, which first operator) in the central North Sea. The yielded gas in 1968 (from the Leman field) field’s development plan is based on four and oil in 1975 (from the Auk field). The horizontal wells with evacuation via a venture also jointly owns the giant Brent 20 km tie-in to the Curlew platform. oilfield, which is operated by Shell. Shell also has non-operating interests in the The UKCS is a mature area, so growing Schiehallion, Clair and Loyal fields in the production is a challenging endeavour. West Shetlands area of the Atlantic Margin. Most of Shell’s UK oil and gas production comes from the North Sea. The northern Other and central sectors of the North Sea contain Shell also has interests in Austria, Germany, a mixture of oil and gas fields, whereas the Greece, Hungary, Slovakia, Spain, southern sector contains mostly gas fields. Sweden and Ukraine.

A Italy { Shell oil projects { Terminal Shell gas pipeline Shell interest (land) b Ukraine { Shell gas projects {[ 2009 discoveries from Shell oil pipeline Shell interest (sea) core exploration activities b { Shell oil and gas projects A 39A: Italy 39B: Ukraine

SLOVENIA A B CROATIA KHARKIV

BOSNIA AND Dnieper-Donetsk SAN MARINO HERZEGOVINA

ITALY

UKRAINE MONTENEGRO ROME

ADRIATIC SEA

NAPLES

" Tempa Rossa " """ " """

Val d'Agri KHERSON

TYRRHENIAN SEA

SEA OF AZOV

PALERMO G.R17-22.NP

IONIAN SEA RUSSIA

TUNISIA

0 100 200 300 400 km 0 50 100 150 200 km 22 Shell Financial and Operational Information 2005–2009 Upstream

c North-west Europe { Shell oil projects { Terminal Shell gas pipeline Shell interest (land) c { Shell gas projects {[ 2009 discoveries from Shell oil pipeline Shell interest (sea) core exploration activities { Shell40 oilC and: N gaso projectsrth West Europe

C

"" Asterix

ICELAND "" Gro

" Onyx SW " " " Draugen

"Ormen Lange

" Nyhamna

Tobermory " Penguin Statfjord " " " Brent """ " Gjoa """ " " " NORWAY "" " "" Kvitebjorn " """ " "" Clair " Troll SWEDEN Loyal " " " Schiehallion " "" " Sullom Voe " Beryl Kingfisher " """" Benbecula "" " """ Forties "" Nelson Gannet " Goldeneye Merganser " Pierce

"" Shearwater " """ St. Fergus " "" Starling " Valhall " " "" " " Fram "" """ " Harald Guillemot "" """" " "" Bittern " " Luke "" " Dooish Curlew "" " Valdemar " " Roar " " " DENMARK " " " Tyra Gorm "" " Nybro """ " " Halfdan "" """ " " "" Skjold "" Dan " Caravel " Bellanaboy Bridge Carrack L/09-FA Galleon Corrib L/09 L/09-FB Barque " Harkema IRELAND K15 " K08A "" Groningen "" " EASINGTON " " " "" " " Norg "" " "" " " """ """"" "" """"" "" "" " """ """ " " """" "" " Eleveld-NN "" "" """""""""" " " """ "" "" """"" " "" "" Shamrock " " """""""""""" " """""" "" """" " " """" """"""" "" """" " " " " """ """ """"" "" """ " "" "" " """ " " " "" " "" "" " " "" " " " "" Den Held"er """ """" """ " " Bacton """ """ """ """"""" " "Callantsoo"g" """ " " "" "" " " UNITED KINGDOM " " " """" "" "" K17A "" "" "" " Leman " """" K15-FD-W IJmuiden """" K11-Zebra " " "" " " """ Schoonebeek Hoek V Holland """""""" " """ """ NETHERLANDS """"""" Maasvlakte """ " " GERMANY

BELGIUM

LUXEMBOURG FRANCE Hemmelte/Kneheim/Vahren Klostar/Kirchseelte/Ortholz Boetersen Ostervesede

0 100 200 300 400 km Shell Financial and Operational Information 2005–2009 23 Upstream

and 70,000 b/d of oil. As part of the Africa project, SPDC will drill more than 30 new oil and gas wells. It is also building a central processing facility that will deliver the gas to highlights power plants and Nigeria LNG. . Shell’s African production amounted to almost 0.4 million boe/d, which is around 12% of our total 2009 production; Security continues to be a challenge for . Our oil and gas exploration and production earnings after tax from subsidiaries in the SPDC. Its facilities were subjected to attacks region were $0.8 billion; in 2009. On the financing side, however, . We are participating in the development of Gbaran Ubie Phase 1 project in Nigeria progress has been made. By the end of and have a few additional projects in the design and study stages. 2009, all requirements were met for the utilisation of the bridge loan to cover historical under-funding and for the full implementation of the Modified Carry Key figures Agreement for ongoing projects. 2009 % of total Total production [A] (thousand boe/d) 363 12% Offshore Oil and NGL production [A] (thousand b/d) 284 18% Shell has interests in 12 offshore fields Natural gas production [A] (million scf/d) 455 5% through its various companies. The Shell Gross developed and undeveloped acreage (thousand acres) 34,489 12% Nigeria Exploration and Production Proved oil and gas reserves excluding minority interest [B] (million boe) 1,249 9% Company (SNEPCo, Shell interest 100%) [A] Available for sale. has interests in three deep-water blocks, [B] Includes proved reserves associated with future production that will be consumed in operations. two of which it operates. This includes SNEPCo-operated , Nigeria’s Egypt Hess Corporation announced in 2009 (see first deep-water field. Lying 120 km Shell has been operating in Egypt since Norway section on page 20) would increase offshore, it has a production capacity of 1911. In Egypt, Shell has a 50% interest in Shell’s interest in its Gabonese production more than 200,000 b/d of oil and the Badr El-Din Petroleum Company licences from 42.5% to 52.5% in Rabi- 150 million scf/d of gas. Nigeria’s first (Bapetco) joint venture with the Egyptian Kounga, from 44.3% to 94.3% in Toucan time-lapse (4D) seismic survey, acquired General Petroleum Corporation (the and from 20% to 60% in Atora. Its interest in by SNEPCo, will maximise its oil recovery. Egyptian national oil company). Shell also the Ozigo exploration licence would likewise Development of Bonga North West and participates in offshore exploration increase from 44.3% to 94%. The other nearby fields is underway. concession in the North-west Damietta transaction is subject to government region. An exploration campaign in the approval and other requisite consents. SPDC holds interests in six shallow-water latter started at end of 2009. leases, five of which expired on November Nigeria 30, 2008. Under the Nigerian Petroleum In May 2009, we were awarded a 33.3% Shell has been in Nigeria longer than any Act, however, SPDC is entitled to an interest in a third offshore block, the North other energy company. We have a long-term extension. For the time being, the fields’ Damietta. The corresponding formal commitment to the country and its people. pre-expiry status is maintained by means of agreement was signed in February 2010. a court order issued on November 26, The block covers an area of some 1,600 km2 Onshore 2008. The parties involved are pursuing a of the Nile Delta basin. In December 2009, Shell Petroleum Development Company negotiated resolution. In July 2009, we Shell acquired a 40% working interest and (SPDC, Shell interest 30%), the largest oil restarted production from the EA field in will be the operator of the Alam El Shawish and gas joint venture in the Niger Delta, one of the disputed licence areas. The field West concession. Located in the country’s holds 30 onshore oil mining leases (OML). had been shut-down since 2006 as a result Western Desert, the concession contains The leases expire in 2019. of security incidents there. confirmed oil and gas discoveries. As part of the Afam Integrated Gas and Nigeria Liquefied Natural Gas Gabon Power Project, SPDC supplied gas in 2009 (NLNG) Shell discovered oil in the Gamba area of for the ramp-up of power output of the 640 Coming on-stream in 1999, the Nigeria Gabon in the early 1960s. Today, we have MW Afam VI Power Plant and for fuel-gas LNG plant (Shell interest 25.6%) was the first interests in nine onshore mining concessions production from the Okoloma Gas Plant. LNG plant in the country. It has a capacity of and exploitation permits, six of which we When fully operational, the project will 21.6 mtpa LNG and 5 mtpa of natural gas operate. An exploitation licence is being increase Nigeria’s power supply by about liquids. SPDC is its largest gas supplier, and finalised for theK oula and Damier fields in 20% and domestic gas supply by 20%. Shell is its largest LNG purchaser. the Awoun permit. Three non-Shell-operated SPDC currently produces about two-thirds of concessions (Avocette, Coucal and Atora) the country’s total domestic gas. The Other expire between 2010 and 2021. We also Gbaran-Ubie integrated oil and gas project Shell also has interests in Algeria, hold the Igoumou Marin permit in ultra-deep (Shell interest 30%) is developing an area of Cameroon, Ghana, Libya, Morocco, water and two offshore exploration and approximately 650 km2 in Bayelsa State. South Africa and Tunisia. production-sharing contracts – BC9 and When fully operational, it is expected to BCD10. A strategic swap of assets with the have a peak production of 1 bcf/d of gas 24 Shell Financial and Operational Information 2005–2009 Upstream

A C Nigeria and Cameroon { Shell oil projects { Terminal Shell gas pipeline Shell interest (land) b Gabon { Shell gas projects {[ 2009 discoveries from Shell oil pipeline Shell interest (sea) core exploration activities C Libya { Shell oil and gas projects A 48A: Nigeria and Cameroon B

A

LAGOS NIGERIA

" " " " Oben " " Gbetiokun " " " " " " " " " " BIGHT OF BENIN Escravos " " "" " " " " " " Biseni - Samabri (SBM 3) " " " " WA"RRI " " " " " " " " " Assa " OML 133 " Erha-N " " " " " " Zarama " " "" " Bosi Erha Forcados-Yokri Odidi "" Utorogu " " Ubie Forcados " " " " " " " " " " " " " " " " " " " " CAMEROON "" " " " CALABAR " " " " " " Afam OML 79 " " Gbaran " EJA " " " " " "" " " "" " " " " " EA " Soku " " " " Nun River " PORT" H"AR"COURT " " " " " " Bobo " Bonga NW Kolo Creek " " O" ML 11 " " OML 13 " Bonga " Santa Barbara " " " " OPL 322 OML 118 " " " " " C-18 " Nembe Creek " Bonga-SW " " " " " " Cawthorne Bonny Rio del Rey Dissoni N Channel "" " H A Kalaekule Lokele Dissoni OPL 286 " OPL 285 OML 72 " C-32 " " " DOUALA Brass " OPL 284 J K J W (SBM) OPL 238 MALABO

Ngolo Doro " EQUATORIAL GUINEA OML 135 " 49D: Libya " "

Zabazaba " Bolia BIGHT OF BIAFRA OPL 245 " Etan

0 50 100 150 200 km 48B: Gabon

B C EQUATORIAL BENGHAZI GUINEA

SAO TOME Igoumou Marin AND PRINCIPE LIBREVILLE

Zueitina " Ras Lanuf GABON " Brega Port Gentil LAMBARENE NC212 " NC215 Tsiengui " Koula NC213 Damier Avocette NC211A M'Boukou """ Area 89 "" Coucal " NC214 " Toucan " NC211B Rabi

BC 9 " LIBYA " " CONGO NC211C BCD 10

MAYUMBA Atora Totou Gamba-Ivinga

0 50 100 150 200 km 0 50 100 150 200 km Shell Financial and Operational Information 2005–2009 25 Upstream

D Algeria and Tunisia { Shell oil projects { Terminal Shell gas pipeline Shell interest (land) D E E Egypt { Shell gas projects {[ 2009 discoveries from Shell oil pipeline Shell interest (sea) core exploration activities 4{9CShell: Aoil landge gasri aprojects and Tunisia

PORTUGAL SPAIN D ITALY

ALGIERS TUNIS

GIBRALTAR MALTA

Metouia

Mellitah TRIPOLI TUNISIA " MOROCCO

ALGERIA

Zerafa LIBYA

MAURITANIA

MALI

0 100 200 300 400 km 55D: Egypt

E

La 52 "

Kg 45 " NE Med. Sea Deep Water

NE Med. Sea MEDITERRANEAN SEA Deep Water

NW Damietta

MATRUH PORT SAID Obaiyed ALEXANDRIA "" " " " " TANTA LIBYA "

" " " SUEZ " " " CAIRO " "" " " " " " " """ "" " "" " "" " """ " " " " NE Abu Gharadiq " EL FAIYUM Badr El Din Sitra West Sitra EGYPT

0 50 100 150 200 km 26 Shell Financial and Operational Information 2005–2009 Upstream

Fields® technologies have enabled the Asia (including middle east and russia) production platforms of these projects to be unmanned; operations are controlled remotely from the main production hub at highlights the Champion 7 complex. . Shell’s production in the Asia region amounted to over 0.9 million boe/d, which is around 30% of our total 2009 production; China . Our oil and gas exploration and production earnings after tax from subsidiaries in the Shell began producing oil in China in region were almost $1.0 billion. Our share of oil and gas exploration and production 1964, from the Xijiang offshore fields (Shell earnings of equity-accounted investments was $0.6 billion; interest ranges from 24.5% to 47.8%). . We are participating in the development of ten key projects in the region: Harweel, Since 2007 we also have been operating Qarn Alam and Amal Steam in Oman, Pearl GTL and Qatargas 4 LNG in Qatar, the onshore Changbei tight gas field (Shell Kashagan in Kazakhstan, Gumusut in Malaysia, Majnoon and West Qurna 1 in Iraq, interest 50%). The field’s development is and SAS in Abu Dhabi. based on dual lateral horizontal wells, whose production rates are up to 10 times greater than those of conventionally fractured vertical wells. Other Shell interests Key figures in China include the North Shilou coal-bed 2009 % of total methane project (Shell interest 55%) and Total production [A] (thousand boe/d) 945 30% the Yueyang coal gasification plant, a Oil and NGL production [A] (thousand b/d) 588 37% 50:50 joint venture. Natural gas production [A] (million scf/d) 2,069 24% Gross developed and undeveloped acreage (thousand acres) 109,351 36% Iraq Proved oil and gas reserves excluding minority interest [B] (million boe) 5,243 37% The Iraqi Ministry of Oil awarded Shell a [A] Available for sale. 20-year contract as lead contractor and [B] Includes proved reserves associated with future production that will be consumed in operations. operator in the development of the Majnoon oilfield. The Iraqi state owns 25% Brunei plant in the Asia-Pacific region. BLNG of the participating interest, Shell will hold Shell has been operating in Brunei since currently has a total capacity of 7.8 mtpa. a 45% share and Petronas will hold the 1913. The first commercial oilfield, Seria, It sells most of the LNG on long-term remaining 30%. Shell was also awarded a was discovered in 1929. Today, we are contracts to buyers in and Korea. 15% interest in the West Qurna 1 field, as 50:50 partners with the national part of an ExxonMobil-led consortium. government in the Brunei Shell Petroleum Shell also has a 35% interest in the Block B According to the contracts’ provisions, Company Sendirian Berhad (BSP). BSP concession, which contains the Maharaja Shell’s equity entitlement volumes will be holds long-term oil and gas concession Lela gas field, and a 54% operating interest lower than the Shell interest implies. rights onshore and offshore Brunei. Its main in exploration Block A. producing fields are Champion, Ampa, Iron Majnoon, located in southern Iraq, is one Duke and Fairley. BSP sells most of its Two offshore field-development projects of the world’s largest oil fields. The current natural gas production to Brunei LNG – Mampak Block 4 and Bugan Phase 2 – level of production is approximately (BLNG, Shell interest 25%) – the first LNG came on-stream in 2009. Shell Smart 45,000 boe/d. The first phase of the development is expected to raise its  Majnoon in Iraq. production to some 175,000 boe/d by 2012. This will be achieved by expanding the existing facilities and targeting the simplest reservoir zones. There is potential to reach 1.8 million boe/d of oil and associated gas in the second half of the next decade. This much larger possible development would be subject to a separate investment decision around 2012 or later. Oil will be exported by pipelines and terminals, with assistance from Shell to expand the transportation capacity to these facilities.

Shell signed a heads of agreement with the Iraqi Ministry of Oil in September 2008 which sets out the commercial principles to establish a joint venture between Shell and the South Gas Company. The South Gas Company would be the 51% majority shareholder in the joint venture, with Shell Shell Financial and Operational Information 2005–2009 27 Upstream

holding 44% and In Sarawak we operate 16 gas fields with 43,000 boe/d. At Qarn Alam, one of the holding 5%. The joint venture would gather, a Shell interest of between 37.5% and world’s largest steam-injection projects in a treat and process raw gas produced within 70%. Nearly all of the produced gas is fractured carbonate reservoir is expected to Basrah and sell the processed natural gas supplied to the Malaysia LNG Dua and reach peak production of 36,000 boe/d. (and associated products such as Tiga plants (Shell interest 15%) at Bintulu, At Marmul, polymer injection is increasing condensate and LPG) for use in the Sarawak. The plants have a total capacity the ultimate recovery from an existing field. domestic and export markets. Work is of 14.6 mtpa of LNG, which is delivered to ongoing to secure government approvals. markets in the Far East. We have a 40% In 2009, we took the final investment interest in the Baram Delta PSC, a 50% decision to develop the Amal fields by Kazakhstan interest in the fields of Block SK-308 and means of steam. The fields are expected to Shell has been doing business in the exploration interests in Block SK-307 and in reach a peak production of 22,000 boe/d. Caspian region for more than 100 years. the deep-water Block SK-E. In 2009, we Amal oil is heavy, limiting the rate of We are one of the largest foreign investors took the final investment decision to production as well as the percentage of the in Kazakhstan today. The offshore proceed with the F28 field-development oil that can ultimately be recovered with Kashagan field (Shell interest 16.81%) is project under the SK-308 PSC. conventional means. The application of one of the largest oil discoveries made in steam, however, will enable it to be the past 30 years. This shallow-water field Since 1993 we also operate a GTL plant produced more quickly and in greater covers an area of approximately 3,400 (Shell interest 72%) based on a proprietary volumes. km2. Phased development of the field will Fischer-Tropsch catalyst. It is located lead to peak production averaging adjacent to the LNG plants at Bintulu. This Shell also participates in the development 300,000 boe/d from Phase 1, increasing 14,700 b/d capacity plant converts 3 of the Mukhaizna oil field (Shell interest further with additional phases of million cubic metres of natural gas per day 17%) where horizontal steam flooding will development. Shell and KazMunayGas will into transport fuels and other high-quality be applied on a large scale. This field is manage production operations on behalf of liquid products. expected to contribute significantly to the the operator. We are also executing country’s oil production capacity. Kashagan Phase 2 front-end engineering In Sabah we operate four producing and design. offshore oil fields (with a 50% Shell interest In 2009, PDO made a notable discovery – in three and an 80% interest in one) and the Al Ghubar South field – which lies close Shell and partners are also further have interests in PSCs for the exploration to the existing Al Ghubar and Qarn Alam appraising oil and gas discoveries made in and development of a further three offshore fields. Two further oil discoveries were previous years at Kalamkas, Aktote, Kairan blocks (Shell interests ranging from 35% to made at Dafiq West in the north of PDO’s and Kashagan South West. 40%). In addition, Shell has a 50% interest concession area and Anbar in the central in offshore blocks ND-6 and ND-7. We region of the Sultanate. Shell is also a 55% partner in the Pearls operate the unitised Gumusut field (Shell PSA that covers an area of some 1,000 km2 interest 33%), which is currently being Shell also has a 30% interest in Oman LNG in a water depth of nine metres in the north developed, and the Malikai field (Shell (capacity 7.1 mtpa), which supplies Far Caspian Sea. The block contains two oil interest 35%). Shell also has a 30% interest Eastern markets under long-term contracts, discoveries, Khazar (2007) and Auezov in the Kebabangan field held through the and an indirect interest of 11% in Qalhat (2008), which are currently under Kebabangan Cluster PSC and the LNG (capacity 3.7 mtpa). appraisal. In 2009, a successful appraisal Kebabangan Petroleum Operating well and production test were completed at Company. Philippines Khazar. The Caspian Pipeline Consortium Shell holds a 45% interest in the PSC for (Shell interest 5.1%) exports production Oman Block SC-38, which includes a production from west Kazakhstan to the Black Sea. The Shell has been involved in operations in licence for the deep-water Malampaya, pipeline, extending 1,510 km over difficult Oman since 1937. We hold a 34% interest Camago and San Martin fields. Current terrain, has been operational since October in Petroleum Development Oman (PDO), the production comprises gas and condensate, 2001. In December 2009, the Caspian operator of an oil concession (expiring in which are processed via an offshore Pipeline Consortium shareholders approved 2044) covering more than 100,000 km2. platform north-west of the island of a pipeline expansion plan. The expansion PDO has developed more than 120 oil and Palawan. We also are the operator of project is expected to be fully completed in gas fields and drilled more than 3,700 oil offshore Block SC-60 (Shell interest 55%), early 2015. and gas wells. It produces about 80% of an area north-east of Palawan. Oman’s oil and most of its natural gas. PDO Malaysia has a number of pilot and commercial-scale Shell has been operating in Malaysia since projects based on enhanced oil recovery 1910. We continue to be an industry leader (EOR) technologies. Shell has established a in the region – notably in the use of Smart regional EOR research and development Fields® technology, which can optimise a hub in Oman. field’s production. As contractor to the national oil company PETRONAS, we At Harweel, the first miscible gas-flood produce oil and gas located offshore project in the global Shell portfolio aims to Sarawak and Sabah under 15 PSCs in which increase the field’s recovery up to fourfold, Shell’s interests range from 30% to 80%. with an expected peak production rate of 28 Shell Financial and Operational Information 2005–2009 Upstream

Qatar Syria with the oil produced by ADCO. In 2009, Following approval from Qatar Petroleum, Shell holds interests ranging from 62.5% to Shell signed an agreement with Abu Dhabi Shell made the final investment decision on 66.67% in three PSCs (Deir Ez Zor, Fourth National Oil Company to extend the the integrated Pearl GTL project in 2006. Annex and Ash Sham) that expire between GASCO joint venture until 2028. Construction began later that year. Under 2018 and 2024. Shell’s production the agreement with the national amounted to some 23,000 boe/d in 2009. Rest of Asia government, Shell provides 100% of the Shell is also a party to a gas-utilisation Shell also has interests in India, , Japan, project funding. The fully integrated project agreement for the collection, processing Jordan, Pakistan, Saudi Arabia, Singapore, includes the production, transport and and sharing of natural gas from designated and Turkey. processing of some 320,000 boe/d of gas fields for use in Syrian power generation from the offshore North field. The gas will and other industrial plants. be processed in the world’s largest gas-to-liquids complex to yield around We also have entered into two PSCs for 120,000 boe/d of natural gas liquids and Blocks 13 and 15 in the south of Syria. The ethane, and 140,000 b/d of clean liquid four-year exploration period for these hydrocarbon products. Construction of the blocks expires in February 2011. Seismic Pearl GTL project is scheduled to be data have been acquired, and an completed by the end of 2010 with exploration drilling programme is under production ramp-up in 2011. preparation. In November 2009, Shell farmed out a 30% stake in the PSCs to Tri The final investment decision for the Ocean Energy. Shell remains the operator Qatargas 4 LNG Project (Shell interest with 70% interest. 30%) was made in December 2005. The project comprises the integrated United Arab Emirates development of upstream facilities to Shell has been involved in the emirate of produce some 1.4 bcf/d of natural gas Abu Dhabi since 1939. Today, Shell holds from the offshore North field and an a concessionary share of 9.5% in the oil onshore gas-processing facility with a and gas operations run by Abu Dhabi single LNG train of around 7.8 mtpa Company for Onshore Oil Operations capacity. The LNG will be shipped to (ADCO). The licence expires in 2014. In markets in North America, China and the January 2009 ADCO took a final United Arab Emirates. The upstream investment decision to further develop facilities consist of three unmanned Sahil, Asab and Shah fields (SAS). We also platforms, up to 33 wells and two undersea have a 15% interest in the licence of Abu pipelines. Construction of the Qatargas 4 Dhabi Gas Industries Limited (GASCO), project is expected to be substantially which exports the and as complete by the end of 2010 with well as the heavier liquid hydrocarbons it production ramp-up in 2011. extracts from the wet natural gas associated  Pearl GTL in Qatar. Russia Shell is one of the largest foreign investors in Russia. We have a 27.5% interest in one of the world’s largest integrated oil and gas export projects: Sakhalin II. The project is a significant engineering achievement in its own right, given its remoteness and the subarctic conditions in which it operates. Sakhalin II was fully completed in early 2009, enabling Russia to export its first LNG cargo in March. In the third quarter of 2009 it achieved peak production of over 400,000 boe/d and successfully ramped up production from its two LNG trains (with a combined capacity of 9.6 mtpa).

Salym Petroleum Development (Shell interest 50%) is developing three oil fields in a licence area of over 2,100 km2 in western Siberia. Full-scale production reached almost 160,000 boe/d in the second half of 2009. Shell Financial and Operational Information 2005–2009 29 Upstream

A Iran, Qatar, United Arab { Shell oil projects { Terminal Shell gas pipeline Shell interest (land) Emirates, Saudi Arabia { Shell gas projects {[ 2009 discoveries from Shell oil pipeline Shell interest (sea) core exploration activities A and Oman { Shell oil and gas projects b 54B: Pakistan b Pakistan

B PAKISTAN

INDIA

Bhit " 54A: Gulf States " Badhra

A HYDERABAD

IRAQ IRAN KARACHI

" KUWAIT Nowrooz Soroosh "

0 50 100 150 200 km

" South Pars North Field

" Qatargas 4 " BAHRAIN Pearl GTL " Ras Laffan UNITED ARAB QATAR EMIRATES

ABU DHABI SUHAR " Al Dabb'iya Bab " Rumaitha Ruwais " " " Sahil Bu Hasa " Bida Al Qemzan " Ufuq Asab " Huwaila " Lekhwair SAUDI ARABIA Dafiq West-1 " Shah " " " "" Qusahwira """ OMAN " Natih SUR " " "" " Kidan North - Arab Fahud " " Yibal " " " " Burhaan Al Huwaisah " " " " " " "" " " " " Kidan South - Arab Musallim " " " Mabrouk " " " " "" " " " " Qarn Alam Rub Al-Khali " Barik " " " " Saih Rawl " " Al Ghubar S " " " Zauliyah " " """ " Wafra " " " """ " " "" " """ Blocks 5 to 9 " "" " Mukhaizna " " " " " " " " " "" Anbar " """ Budour NE " " " " " """ " """ Thayfut Birba Nimr "" " """ """ Qaharir " " " """ " "" Simsim " """" " " """" Amin " "" """ " """"""" """" """" " """ " """ Amal " "" " """"" "" " """"""" """ """ """ """ Marmul " " " " """ " Qata Ghafeer " Rahab YEMEN Harweel Dhahaban RAYSUT

0 100 200 300 400 km 30 Shell Financial and Operational Information 2005–2009 Upstream

c Syria { Shell oil projects { Terminal Shell gas pipeline Shell interest (land)

d c Jordan { Shell gas projects {[ 2009 discoveries from Shell oil pipeline Shell interest (sea) d core exploration activities { Shell oil and gas projects 55C: Syria

Ghawari El Isba c Yimken An Nishan Shahel Thayyem-M Al Kharrata Jazieh Thayyem-R " Ash Shola " " Sijan Rasein " " Azraq " " Jarnof Mqaat SYRIA " " " " " Saban Maleh " Omar North " " " " Tanak North " Omar " Tanak " " Galban Omar North East " " "

" " " "

Al Ishara East " Abou Hardan Tayyani East Shdeha

Jido " Sarhit El Ward North BLOCK XIII (Amouria) El Ahmar

BLOCK XV

IRAQ

JORDAN

0 25 50 75 100 km 55E: Jordan

d SYRIA North West Oil Shale IRAQ

AMMAN

Central Oil Shale

ISRAEL JORDAN

SAUDI ARABIA

South Oil Shale

EGYPT

0 50 100 150 200 km Shell Financial and Operational Information 2005–2009 31 Upstream

e Russia – Salym { Shell oil projects { Terminal Shell gas pipeline Shell interest (land) e f { [ f Russia – Sakhalin Shell gas projects { 2009 discoveries from Shell oil pipeline Shell interest (sea) core exploration5 activities6F: Russia - Sakhalin g g China – Onshore { Shell oil and gas projects H 5China6E: –R Offshoreussia - Salym h

OKHA e f

" " Piltun/Astokhskoye

RUSSIA

Onshore Processing " " Lunskoye Facility (OPF)

RUSSIA KHANTY-MANSIYSK NEFTEYUGANSK

West Salym" " Vadelyp " Upper Salym Sakhalin

KHOLMSK YUZHNO-SAKHALINSK

LNG Plant " Oil Export Terminal KAZAKHSTAN 60E: China - offshore 0 100 200 6300 D:4 0C0 kmhina - onshore 0 50 100 150 200 km

g h CHINA

HONG KONG

YINCHUAN " Changbei

North Shilou CHINA

Xijiang 24-1&3 Field "

XI'AN Xijiang 30-2 Field "

0 100 200 300 400 km 0 10 20 30 40 km 32 Shell Financial and Operational Information 2005–2009 Upstream

i i Kazakhstan { Shell oil projects { Terminal Shell gas pipeline Shell interest (land) j Philippines { Shell gas projects {[ 2009 discoveries from Shell oil pipeline Shell interest (sea) core exploration activities K { j Brunei and East Malaysia Shell oil and gas projects K 56G: Caspian 61G: Philippines

i j BATANGAS

KAZAKHSTAN

PHILIPPINES

Kashagan SW ATYRAU Kashagan RUSSIA

" " Kairan Kalamkas More " " " Aktote San Martin " "" " Khazar SC 38 Arman Auezov Malampaya "

AKTAU

CASPIAN SEA SAN JOSE DE BUENAVISTA

GEORGIA

ARMENIA AZERBAIJAN SC 60 TURKMENISTAN

61H: Brunei and East Malaysia

0 100 200 300 400 km 0 50 100 150 200 km

" k " " " " Barton " " South Furious"

" Ubah " Saint Joseph ""Kebabangan Malikai " M1 Saderi " Petai " Pisagan " KOTA KINABALU Jintan " Serai " Gumusut - Kakap"" Fairley Kinabalu Selangkir M4 South West Ampa Maharaja Lela " M3 " Champion " Fairley Baram " MALAYSIA " M3S Baram Magpie "" " Labuan "" " " " Baronia Mampak "" PHILIPPINES Bijan " " Bugan " " " " SK-308 " " Iron Duke " " " F14 " Beryl " " BANDAR SERI BEGAWAN G7 " " " " Cili Padi B11 B12 " " F23 " " " " " " " " "" """ " " " " " " "" F28 " F6 Selasih Betty " " "" BLNG Bokor " " Seria "" " Miri " E6 " " F13 " BRUNEI

E8 " E11 Rasau Laila Shallow Clastic D12 " ND6 ND7

" Bintulu BINTULU

INDONESIA

0 50 100 150 200 km Shell Financial and Operational Information 2005–2009 33 Upstream

The technology enables gas to be processed Australia/Oceania offshore, reducing the development’s costs and minimising its environmental impact. The front-end engineering and design (FEED) as highlights well as the work for the necessary . Shell’s production in the Australia/Oceania region amounted to 0.2 million boe/d, environmental approvals have started. The which is around 7% of our total 2009 production; FEED is being undertaken as part of Shell’s . Our oil and gas exploration and production earnings after tax from subsidiaries in the contract with the Technip-Samsung Heavy region were $0.5 billion. Our share of oil and gas exploration and production Industries consortium for the design, earnings of equity-accounted investments was $0.3 billion; construction and installation of multiple FLNG . We are participating in the development of three key projects in the region: Pluto LNG facilities. Shell also has rights to the gas of T1 (Woodside), North Rankin B and Gorgon LNG T1-3 in Australia. the nearby Crux field (AC/P23) and operates the AC/P41 block (Shell interest 80%), where the Libra-1 gas discovery was made in 2008.

Key figures Shell is a partner in the Browse joint venture 2009 % of total (Shell interest approximately 25%) covering Total production [A] (thousand boe/d) 206 7% the Torosa, Brecknock and Calliance gas Oil and NGL production [A] (thousand b/d) 65 4% fields. In early 2010, the joint-venture Natural gas production [A] (million scf/d) 817 10% participants agreed to begin designing the Gross developed and undeveloped acreage (thousand acres) 85,221 28% development of the Browse resources for an Proved oil and gas reserves excluding minority interest [B] (million boe) 1,278 9% LNG plant at James Price Point on the [A] Available for sale. Dampier Peninsula of Western Australia. [B] Includes proved reserves associated with future production that will be consumed in operations. In the Timor Sea Shell holds interests in the Australia final investment decision for the project was large Sunrise and Evans Shoal gas fields Shell started its operations in Australia in taken in September 2009, and construction (Shell interests 38% and 25% respectively). 1901. Currently we have interests in activities on Barrow Island commenced in Partners are evaluating two development offshore production and exploration December 2009. Plans call for the concepts for Greater Sunrise gas, which licences in the North-west Shelf (NWS) and installation of production equipment directly would be delivered either to an offshore Greater Gorgon areas of the Carnarvon on the ocean floor, in water as deep as Shell FLNG plant or to the onshore Darwin Basin, as well as in the Browse Basin and 1,300 metres. Two subsea pipelines with a LNG plant. Timor Sea areas. Some of these interests combined length of 240 kilometres will are held directly and some indirectly, carry the gas to facilities on Barrow Island. Early in 2010 Shell and PetroChina offered through a 34.27% shareholding in The Gorgon project will supply global gas to purchase Arrow Energy. On successful Woodside Petroleum Ltd. Shell provides markets to at least 2050. It is also expected completion of the acquisition, a joint technical leadership and support for the to be a world leader in capturing the venture would own Arrow’s Queensland NWS development (Shell interest 22.4%). carbon dioxide by-product from the fields coal-bed methane (CBM) assets and Gas and condensate are currently and storing it safely underground, more domestic power business. They would also produced from the North Rankin A, than two kilometres beneath Barrow Island. own Shell’s Queensland CBM assets and its Goodwyn, Perseus and Angel facilities. In 2009, Shell participated in the discoveries site for a proposed LNG plant on Curtis They are piped to the expanded NWS of the Achilles, Satyr, Yellowglen and Kentish Island, near Gladstone. The offer is still onshore gas processing facility and LNG Knock fields (Shell interest 25% – except for subject to the customary conditions, plant on the Burrup Peninsula. With Train 5 the last, where it is 50%), all of which are including the approvals of regulators and brought on-stream in 2008, the LNG plant found in the Greater Gorgon area. Shell also Arrow shareholders. has a total capacity of 16.3 mtpa. participated in the Clio-2 (Shell interest 33%) The Curtis Island LNG project is based on Construction continued in 2009 on the new appraisal well in the same area. dual liquefaction trains, and additional North Rankin B platform, which is designed trains could be added given successful to recover remaining low-pressure gas from In the Carnarvon Basin, Shell has a 33% further appraisal. It has been granted the North Rankin fields. Shell has also a interest in the nearby WA-16-R permit, “significant project” status by the 31% indirect interest in Woodside’s Pluto where in 2008 a discovery was made with Queensland government, triggering an LNG Project currently under construction. the Iago-2 well. In 2009, it also was environmental permitting process. awarded a 50% interest in W08-22 licence The Gorgon LNG (Shell interest 25%) in the deep-water Exmouth Plateau area. New Zealand project involves the development of the Shell has an 83.75% interest in the offshore largest gas discoveries to date in Australia, Shell is the operator and 100% equity holder Maui gas field, a 50% interest in the beginning with the offshore Gorgon (Shell of a permit area in the Browse Basin in which onshore Kapuni gas field and a 48% interest interest 25%), Jansz (Shell interest 25%) two separate gas fields were found – Prelude in the offshore Pohokura gas field. The and Io (Shell interest 12.5%) fields. It is the in 2007 and Concerto in 2009. In October produced gas is sold domestically, mainly single largest resource project in Australia. 2009 we announced plans to develop these under long-term contracts. Shell also has With a capacity of 15 mtpa, it is also the fields on the basis of our innovative Floating interests in other exploration licence areas world’s largest foundation LNG project. The Liquefied Natural Gas (FLNG) technology. in the Taranaki Basin. 34 Shell Financial and Operational Information 2005–2009 Upstream

59A: Australia West

A West Australia { Shell oil projects { Terminal Shell gas pipeline Shell interest (land) A b East Australia { Shell gas projects {[ 2009 discoveries from Shell oil pipeline Shell interest (sea) core exploration activities b C New Zealand { Shell oil and gas projects

C

" Greater Sunrise a INDONESIA " Evans Shoal

"" Crux WA-371-P Libra Concerto-1 "" " " " Echuca Shoals " Torosa Prelude " Brecknock Calliance

Goodwyn Goodwyn South Perseus Dockrell Gaea Echo/Yodel North Rankin Dixon Persephone Wilcox Egret DERBY Iago Hermes Pluto BROOME Geryon Cossack Eurytion Angel Chandon Wanaea Tidepole AUSTRALIA Yellowglen-1 "" " """" """ Kentish Knock-1 "" "" " "" " """ " " " " "" " "" Eendracht Jansz/Io "" " "" """ Maenad "" "" " Pueblo DAMPIER

Satyr-1 Clio-2 Lady Nora Achilles-1 Orthrus EXMOUTH Clio Gorgon

0 100 200 300 400 km 59B: Australia East Arrow 59C: New Zealand

b c

Pohokura " NEW PLYMOUTH

NEW ZEALAND

GLADSTONE " Kapuni Maui " AUSTRALIA

Kogan North "" Daandine " Tipton West BRISBANE

Queensland New South Wales

0 100 200 300 400 km 0 25 50 75 100 km Shell Financial and Operational Information 2005–2009 35 Upstream

We have a 100% interest in the Niglintgak Americas gas field and are a joint-venture partner of the proposed Mackenzie Gas Project, which includes a 1,200 km pipeline to highlights transport natural gas from the Mackenzie . Shell’s production in the Americas amounted to 0.7 million boe/d, which is around Delta to North American markets. Shell is 23% of our total 2009 production; the largest offshore leaseholder off the west . Our oil and gas exploration and production earnings after tax from subsidiaries in the coast of Canada, although the acreage region were $4 million. Our share of oil and gas exploration and production earnings remains under government moratorium. of equity-accounted investments was $0.6 billion; . We are participating in the development of key projects in the Americas region: In 2009, Shell continued developing Perdido and Caesar Tonga in the GoM in the USA, Expansion 1 of the Athabasca Oil unconventional gas resources in the Alberta Sands Project in Canada and North America tight-gas projects. Deep Basin and at Groundbirch through drilling programmes and investment in infrastructure. We hold approximately 2,400 km2 in these areas. The Groundbirch Key figures area reached 100 million scf/d production 2009 % of total in November 2009, with plans for further Total production [A] (thousand boe/d) 714 23% growth. We also had encouraging results Oil and NGL production [A] (thousand b/d) 327 21% from exploration and appraisal drilling in Natural gas production [A] (million scf/d) 1,672 20% the area. Synthetic crude oil production [A] (thousand b/d) 80 100% Bitumen production [A] (thousand b/d) 19 100% In addition, we are designing a well-test Gross developed and undeveloped acreage (thousand acres) 53,165 18% programme for coal-bed methane resources Proved oil and gas reserves excluding minority interest [B] (million boe) 3,106 22% in a concession of some 3,200 km2 in [A] Available for sale. British Columbia. [B] Includes proved reserves associated with future production that will be consumed in operations. Bitumen Brazil In addition, Shell holds an 18% interest in Bitumen that is too deep for surface mining Shell is the operator of several producing Brazil Companhia de Gas de São Paulo is produced in-situ, that is, by means of fields offshore Brazil. They include Bijupirá (Comgás), a natural-gas distribution wells. In the Peace River area of Alberta the and Salema (Shell interest 80%) as well as company in the state of São Paulo. bitumen is recovered using cold (primary) three others (Shell interest 50%) that have and thermal (enhanced) technologies. In been developed as part of the Parque das Canada Cold Lake, Alberta, steam technology is Conchas (BC-10) project. We are also the Shell is one of the largest integrated being applied to accelerate the natural operator of two heavy-oil fields in the petroleum companies in the country. It is gravity drainage of the bitumen into wells. offshore Block BS-4 (Shell interest 40%) also one of the oldest, having started We are also evaluating the application of whose potential development concepts are operations in Canada in 1911. We advanced in-situ recovery technologies to being assessed. In addition, we have produce natural gas, natural gas liquids, the heavy-oil resources throughout some interests ranging from 17.5% to 100% in bitumen (a very heavy crude oil) and 1,200 km2 of the Grosmont oil-sands area seven deep-water exploration blocks in the extract a synthetic crude oil from mined oil in north Alberta. Campos, Santos and Espirito Santo basins. sands. As a by-product of our gas and oil Shell operates two of these blocks. sands production, we also produce sulphur. Oil sands and synthetic crude oil Our operations are located mainly in The amount of oil that can be recovered In 2009, production started from the Parque Alberta and British Columbia, where the from Canada’s oil sands amounts to more das Conchas project. The wellheads of the main leases or assets are held. In total, than 170 billion barrels – a volume of producing wells lie under some two Shell holds over 2,100 leases. recoverable oil resources second only in kilometres of water. They are linked to the size to that of Saudi Arabia. Only 2% of Espirito Santo, a floating production, Gas and sulphur these resources have been developed to storage and offloading (FPSO) vessel with a The majority of Shell’s Canadian gas date. Shell has operations in each of capacity to process 100,000 barrels of oil production comes from the Foothills region Alberta’s three main oil-sands deposits. and 50 million cubic feet of natural gas a of Alberta. Shell owns and operates four day (100% basis). Initial production is natural-gas-processing and sulphur- The Athabasca Oil Sands Project (AOSP) in expected to be about 60,000 boe/d, extraction plants in southern and south- northeast Alberta mines bitumen-saturated leaving some headroom in the FPSO for central Alberta, placing it among the sand from which synthetic crude oil is additional production growth from improved world’s largest producers and marketers of produced. Operated by Shell, AOSP is a recovery or future nearby discoveries. sulphur. In addition, we hold a 31.3% joint venture (Shell share 60%) that holds interest in the Sable Offshore Energy the Muskeg River Mine lease (Lease 13). Also in 2009, Shell formally received Project, a natural gas complex in eastern The oil sand is open-pit mined, using a truck exploration rights to five onshore blocks Canada, and have a non-operating 20% and shovel operation, then processed on comprising over 11,000 km2 in the São interest in a field in the deep-water Orphan site to yield a bitumen product. The product Francisco basin. Basin off the east coast of Newfoundland. is transported by pipeline for further 36 Shell Financial and Operational Information 2005–2009 Upstream

processing at the Shell-operated Scotford far south-west GoM. A floating spar was operations at Pinedale, which are now Upgrader, located in the area of installed in 2,450 m water depth, and allowed under revised federal central Alberta. The upgrading process drilling and production platforms were environmental rules. adds hydrogen to the bitumen, breaking up placed on the spar. We set a world record the large hydrocarbon molecules. The result for the deepest offshore well completion Also in 2009, we added to our substantial is a wide range of synthetic crude oils – under 2,850 m of water – at the satellite acreage position in the Haynesville shale suitable as feedstock for refineries. AOSP’s Silvertip field. Projected peak production is tight-gas resources of north-west Louisiana, current bitumen production capacity is some 100,000 boe/d. where we had some encouraging results 155,000 boe/d. An expansion of AOSP, from exploration and appraisal drilling. expected to be completed between 2010 In 2009, we acquired 42 central and Our Haynesville activities are being and 2011, will add about 100,000 barrels eastern GoM blocks through Lease Sales executed through joint operations (Shell of daily production capacity. 208 and 210, and in March 2010 we interest 50%), with a total of approximately were the apparent high bidder on 25 drilling rigs in operation as of Through our Quest project, we are additional 20 blocks in Lease Sale 213. January 1, 2010. A ramp-up of operations exploring the feasibility of capturing the We also participated in three notable is planned for 2010.

Scotford Upgrader’s CO2 emissions and discoveries: Cardamom Deep (Shell interest transporting the gas by pipeline to an 100%), West Boreas (Shell interest 100%) In California, Shell has a 51.8% equity underground storage site. and Vito (Shell interest 55%). stake in Aera, which operates some 15,000 wells producing about 170,000 Shell also holds a number of other minable Offshore Alaska boe/d of heavy oil and gas. Aera accounts oil-sands leases in the Athabasca region Shell holds over 410 federal leases in the for around 30% of the state’s production. with expiry dates ranging from 2010 to Beaufort and Chukchi Seas but did not 2020. By completing a minimum level of pursue offshore drilling or seismic In addition, we hold three federal leases in development prior to their expiry, the leases programmes on them in 2009. It the Piceance Basin of north-west Colorado may be extended. concentrated on obtaining permits and for which we continue to research ways to other preparatory work to advance more develop the area’s oil-shale resources. Mexico limited single-year drilling plans in 2010. Shell has a 50% interest in an LNG The modified plans, developed in LNG regasification terminal at Altamira, on consultation with native stakeholders, were Shell holds LNG import capacity rights of Mexico’s Gulf coast, and a 75% interest in approved by the Minerals Management 4.6 mtpa at regasification terminals in a separate marketing company that holds Service. Final permits remain to be granted Maryland and Georgia. In 2009, the capacity rights to the terminal. Shell before drilling can begin. construction continued on the expansion of also holds capacity rights at the Costa Azul the Elba Island terminal in Georgia, where LNG import terminal in Baja California on Onshore Shell will have an additional 4.2 mtpa of Mexico’s west coast. Shell is using efficient multi-rig drilling capacity rights. methods to develop “tight” gas resources in USA low-permeability reservoirs in south Texas Rest of the Americas Shell, which has been active in the USA and at Pinedale, Wyoming. Drilling and Shell also has interests in Argentina, since 1912, is a major oil and gas completing several wells simultaneously Colombia, French Guiana, Guyana and producer in the Gulf of Mexico (GoM). We reduces costs. In 2009, Shell and partners Venezuela. also produce gas from onshore fields in recorded their first year-round drilling south Texas, Wyoming and Louisiana and  The Muskeg River Mine in Canada. heavy oil and gas from onshore fields in California.

Gulf of Mexico Shell has been operating in the GoM for five decades. Our operations there now provide some 60% of our US oil and gas production. We hold more than 460 federal offshore leases, about a quarter of them containing producing fields. We operate five deep-water tension-leg platforms along with a dozen other platforms with an average Shell-share production of over 270,000 boe/d in 2009. Key producing fields are Auger, Mars, Ram Powell, Ursa, Princess, Brutus, NaKika and Deimos.

In March 2010 Shell and its partners started production from the Perdido project (Shell operator; Shell interest 35.4%) in the Shell Financial and Operational Information 2005–2009 37 Upstream

A California { Shell oil projects { Terminal Shell gas pipeline Shell interest (land) b Washington, Wyoming, { Shell gas projects {[ 2009 discoveries from Shell oil pipeline Shell interest (sea) b core exploration activities A and Colorado { Shell oil and gas projects C C South43 TexasA: C andalif Gulforn iofa Mexico 43B: Washington,Wyoming, Utah, and Colorado

a b " Waterton CANADA Coalinga "

" San Ardo UNITED STATES

Washington

" Lost Hills Montana Belridge " Cymric " " McKittrick

" Midway Sunset Idaho CODY California Oregon Wyoming UNITED STATES Pinedale "

Ventura " ROCK SPRINGS

Brea- LOS ANGELES Olinda Nevada " Utah Huntington Colorado Beach " California

0 25 50 75 100 km 0 100 200 300 400 km 43C: Gulf of Mexico

c "" "" "" "" "" Haynesville Mississippi "" "" UNITED STATES "" Alabama

Louisiana Texas Florida

Fairway " NEW ORLEANS " Port Arthur MORGAN CITY Ram-Powell MP 188 Tahoe " Marlin WD 143 " Kepler (Nakika) SS 76 " " " Cognac Ariel (Nakika) EI 163" " NaKika " Europa Ursa North " Herschel Elmer "" "" Enchilada Hickory King " " Fourier Salsa " " Coulomb (Nakika) " """"""" Conger Cougar Angus " Mensa " "" East Anstey (Nakika) " Popeye Princess Rincon N. " Bullwinkle " " " Antiqua" " " " Manatee " " Brutus Ursa La Copita " " " Troika Crosby Lyda "" Deimos " " Mars Auger "" Front Runner McAllen Ranch Habanero " Oregano " " Glider Vito Santa Fe Ranch Llano West Boreas Macaroni Magnolia Holstein " Schmidt Friesian " Serrano " "" " Caesar " "" Cadre """ " Stones """" " Santellana " Tonga " """" Javelina " Cardamom-R Amore Perdido McAllen W McAllen Pharr Belle Ferguson MEXICO McAllen S. GULF OF MEXICO Borosa NW Hind W

0 100 200 300 400 km " "" "" " """ " """" """ "" "" " "" "" """ """""" "" " """""" " "" " "" " " " "" "" """ " " " "" " " "" " """"" " " """ """ " " " " """ " "

38 Shell Financial and Operational Information 2005–2009 Upstream

D d Alaska { Shell oil projects { Terminal Shell gas pipeline Shell interest (land)

e f { Shell gas projects {[ 2009 discoveries from Shell oil pipeline Shell interest (sea) e 44NovaD: M ScotiaacKenzie, Alaska core exploration activities f Alberta and { Shell oil and gas projects British Columbia 44E: Nova Scotia

BEAUFORT SEA d NR03 e NR05-06 CANADA NR06 CHUKCHI SEA MACKENZIE BAY " NR06-07 EL-435 Kaktovik RUSSIA Inuvik " Newfoundland

NOME Alaska

DAWSON Nova Scotia CANADA UNITED STATES HALIFAX

" Sable Island " ANCHORAGE " " WHITEHORSE

KODIAK """ 44F: Canada - Alberta and British "Columbia "" " " 0 200 400 600 800 km 0 200 400 600 800 km

f Klappan Area

UNITED STATES

CANADA

FORT ST JOHN Namur Groundbirch (Montney) Peace River II " """ "" Peace River Ells River " Jackpine Mine " " "" Grosmont Muskeg River Mine Peace " Seal River I " Woodenhouse GRANDE PRAIRIE FORT MC MURRAY "" Chipmunk Athabasca British Columbia

Alberta

Alberta Deep Basin

"

Marsh " Scotford Refinery Orion Anderson Upgrader & Chemical plant " Cold Lake EDMONTON

Clearwater " Saskatchewan Limestone " " " Panther " Caroline " " Burnt Timber " Jumping Pound " CALGARY

UNITED STATES Waterton " "

0 100 200 300 400 km Shell Financial and Operational Information 2005–2009 39 Upstream

h g G Guyana { Shell oil projects { Terminal Shell gas pipeline Shell interest (land) h Colombia and Venezuela { Shell gas projects {[ 2009 discoveries from Shell oil pipeline Shell interest (sea) i core exploration activities i Brazil and Argentina { Shell oil and gas projects 45: Guyana 45G: Colombia and Venezuela

g h TRINIDAD AND TOBAGO

MARACAIBO

Urdaneta West Stabroek " Urdaneta Oeste MABARUMA

PANAMA

VENEZUELA VENEZUELA GEORGETOWN

PARAMARIBO COLOMBIA

GUYANA

SURINAME FRENCH GUIANA BOGOTA

Cano Sur (C) BRAZIL Cano Sur (B) Cano Sur (A)

0 100 200 43050 H:4 0B0 kmrazil and Argentina 0 100 200 300 400 km

i BRAZIL

BRASILIA BOLIVIA

Nautilus Argonauta Ostra Macueta Abalone Cerro Tuyunti """ " """ RIO DE JANEIRO " " Salema PARAGUAY Bijupira SAO PAULO "" San Pedrito " Atlanta San Pedro Merluza Oliva

ARGENTINA

URUGUAY

BUENOS AIRES MONTEVIDEO

0 250 500 750 1,000 km 40 Shell Financial and Operational Information 2005–2009 Downstream Shell Financial and Operational Information 2005–2009 41 Downstream

Downstream

highlights . In terms of safety performance 2009 was the best year ever in . Plans to exit from 15% of our world-wide refining capacity and Downstream; 35% of our current retail markets, which equates to about 5% of . In November 2009 the monoethylene glycol unit and in March Shell-branded retail sites around the world. Montreal East 2010 the ethylene cracker within the Shell Eastern Refinery to be converted into a terminal; Petrochemicals Complex in Singapore started up successfully; . Non-binding memorandum of understanding to form a $12 . Construction progressed on the 325,000 b/d expansion of the billion joint venture with Cosan in Brazil for the production, Motiva Port Arthur refinery in the USA (Shell interest 50%); supply, distribution and retailing of ethanol-based transport fuels.

Key statistics 2009 2008 2007 2006 2005 Downstream CCS earnings ($ million) Oil products (58) 5,153 6,906 7,003 7,321 Chemicals 316 156 1,682 1,095 782 Total 258 5,309 8,588 8,098 8,103 Estimated CCS adjustment ($ million) 2,796 (5,270) 3,857 67 2,659 Downstream earnings ($ million) Oil products 2,592 444 10,394 7,101 9,771 Chemicals 462 (405) 2,051 1,064 991 Total 3,054 39 12,445 8,165 10,762 Downstream cash flow from operations [A] ($ million) 5,839 1,750 13,150 9,069 14,453 Total Oil products sales (thousand b/d) 6,156 6,568 6,625 6,485 7,057 Chemicals sales volumes (thousand tonnes) 18,311 20,327 22,555 23,137 22,826 Refinery intake (thousand b/d) 3,067 3,388 3,779 3,862 3,981 Oil products refinery availability (%) 93 91 91 92 92 Petrochemicals manufacturing plant availability (%) 92 94 93 90 93 Downstream capital investment ($ million) 7,510 6,036 5,295 4,346 3,450 Downstream capital employed ($ million) 62,632 54,050 65,042 50,661 42,728 Downstream employees (thousands) 62 64 69 73 79 [A] Excludes working capital movements.

CCS EARNINGS AVAILABILITY AND SALES VOLUMES $ billion % volume

1.5 100 10

1.0 80 8

0.5 60 6

0.0 40 4

- 0.5 20 2

-1.0 Q408 Q109 Q209 Q309 Q409 Q408 Q109 Q209 Q309 Q409 Oil products Refinery availability Chemicals Chemicals availability Oil products sales (million b/d) Excluding identified items Chemicals sales (million tonnes) 42 Shell Financial and Operational Information 2005–2009 Downstream

Refining

We have interests in more than 35 refining sites worldwide. Together, they are capable of processing some four million barrels of crude oil a day into a wide range of products, including gasoline, diesel, heating oil, aviation fuel, marine fuel, lubricants, liquefied petroleum gas, sulphur and bitumen. Around 40% of our refining capacity is in Europe and Africa, 30% in the Americas and 30% in Asia-Pacific.

Safety is top priority in all of our businesses, including Refining. In 2009, we further improved personal and process safety at our manufacturing sites. We also continued with our site-specific sustainable- Refinery portfolio development programmes, which help us act as a good neighbour.

Energy efficiency improvements at our refineries and chemical plants have contributed to a reduction in our greenhouse gas emissions. Achieving even greater efficiency will help us deliver more profitability – so too will greater operational reliability. The average availability of our refineries – a measure of their operational excellence – was 93% in 2009.

A key part of our strategy is to divest non-core assets while investing in high- growth markets, especially in the East. We aim to create a Downstream portfolio Key that is more focused on larger, integrated n ≥ 100,000 b/d refining sites that are better able to respond n < 100,000 b/d to tighter fuel specifications and growth n to be converted into terminal/closed opportunities. We will continue to review n sold in April 2010 our portfolio against market conditions.

The Port Arthur refinery in Texas, part of the joint venture (Shell SHELL REFINING CAPACITY REFINERY SCALE AND COMPLEXITY interest 50%), will be our largest refinery kb/d kb/d Nelson index once an expansion project there is 5,000 2002-09 250 10 completed. The expanded refinery, which -18% will be one of the largest in the world, will 2009-12 4,000 have a total capacity of some 600,000 -15% barrels of crude oil a day and be capable 200 9 of handling most grades of crude oil, even 3,000 those of the lowest quality. New technology will also lower most emissions from the 2,000 refinery on a per-barrel basis. 150 8

1,000

0 100 7 2002 2006 2009 2012 2002 2006 2009 2012 Europe and Africa Average refinery size Americas Refinery complexity Asia-Pacific Shell Financial and Operational Information 2005–2009 43 Downstream

Supply and BUSINESS TO BUSINESs distribution (B2B) A network of some 250 distribution We sell fuels and speciality products and Shell Commercial Fuels provides facilities with more than 2,500 storage services to a broad range of commercial transport, industrial and heating fuels and tanks in around 60 countries serves to customers through six separate businesses: related services to more than 200,000 deliver feedstocks to our refineries and customers in more than 40 countries. Our chemical plants as well as finished products Shell Aviation provides fuel for more Commercial Road Transport business to our Marketing businesses and customers than 7,000 aircraft every day at over 850 supplies road haulage and bus companies worldwide. We move products in Europe, airports across some 55 countries. On worldwide through a global network of sites the USA and other parts of the world average, it refuels a plane every 12 and offers payment through Shell’s card through 9,000 km of onshore and offshore seconds. Customers range from private system. More than 500,000 fuel cards are pipelines. Our global fleet of around 7,000 pilots to the largest global airlines. Louis in operation. Shell-owned or contracted trucks travels Blériot’s wood-framed plane was fueled by over 1.7 million kilometres every day, Shell when, in 1909, he became the first Shell Bitumen supplies around 11,000 making a delivery somewhere in the world person to fly across the English Channel. tonnes of bitumen products every day every seven seconds. Shell Aviation thus celebrated 100 years of – enough to resurface one kilometre of road Refinery portfolio delivering innovation to the aviation every four minutes – to some 1,600 Through various means, we have industry in 2009. customers worldwide. It is developing systematically reduced the cost and time of innovative products, such as Warm deliveries. We have adopted fuel-saving Shell Marine Products provides fuels, Mix and Shell Floraphalte, which can be driving techniques, made larger deliveries lubricants and related technical services to mixed and laid at lower temperatures, and made the best use of vehicle the marine industry. It supplies over 100 thereby reducing energy use and carbon availability. We also continue to look at grades of lubricants and 20 different types dioxide emissions. In 2009, we have opportunities to manage stock levels more of fuel for vessels powered by diesel, commissioned a second bitumen plant in efficiently in response to changes in market steam-turbine and gas-turbine engines. It India. conditions. serves more than 15,000 customer vessels, ranging from large ocean-going tankers to Shell Sulphur Solutions develops A large refinery can put as many as small fishing boats, in more than 600 ports innovative products made from sulphur, a 30 different crudes through 25 different in 49 countries. natural by-product of oil and gas distillation and treatment processes to end processing. Products include: Shell up with a hundred or so different products. Shell Gas (LPG) provides liquefied Thiopave, a paving material that can Specialised computer applications are petroleum gas and related services to prolong road life; Shell Thiocrete, a highly therefore used to schedule refinery runs and domestic, commercial and industrial durable, fast-setting concrete; and Shell to meet demand in many regions. They help customers in 29 countries for activities as Thiogro, a new family of fertilisers to us to assess the value of crude oils, diverse as transport, cooking, heating and enhance crop yield in sulphur-responsive maximise refinery margins, optimise lighting. soils. transport and forecast demand, thereby balancing regional supply and demand.

 Passenger flight powered by GTL Jet fuel, UK. 44 Shell Financial and Operational Information 2005–2009 Downstream

Retail

Our branded fuel retail network is the over 160 fully Shell-branded sites in Tianjin, agreement to operate at least 120 co- world’s largest, with around 44,000 service Beijing, Guangdong, Chengdu and branded sites. In 2009, we signed an stations in more than 80 countries selling Chongqing. In November 2009, agreement with Tesco in Hungary to more than 145 billion litres of fuel in 2009. we opened our tenth service station in rebrand their fuel stations as Shell, The 2009 Shell global customer tracker partnership with Shaanxi Yanchang in increasing the number of our branded survey ranked us as the preferred global Shaanxi province. The Shaanxi Yanchang stations in that country to 249. We are also brand of service station. joint venture plans to build and operate present in 49 of the 50 states in the USA. around 100 service stations in the province. Our experience in fuel development, over [A] Based on a minimum tank size and fill up of 50 more than 100 years, underpins our We are also strengthening our presence in litres. Comparison between standard gasoline position today as a leading provider of certain retail markets of Europe. In Ukraine, with and without fuel economy formula. Actual innovative fuels. Differentiated fuels with we established a joint venture to operate a savings may vary according to vehicle, driving special formulations designed to clean network of some 150 Shell branded retail conditions and driving style. engines and improve performance are sites and in Switzerland signed an available in more than 60 countries under the Shell V-Power brand. Our Fuel Economy formula for petrol and diesel is also Countries with Shell retail branded presence available in nearly 30 countries.

In 2009, we launched Shell FuelSave in five markets: The Netherlands, Turkey, Hong Kong, Malaysia and Singapore. Tests have shown that the new formula can save up to one litre of fuel per tankful [A], enabling customers to spend less on petrol and to

contribute to the reduction of CO2 emissions associated with transport. Shell’s FuelSave programme also aims to inform motorists of driving techniques and car-care tips that can help them get the most out of the Shell fuel they buy.

Shell has close technical partnerships with and Ducati Corse. Our fuel has helped Ferrari to achieve more than 150 victories on tracks and 10 World Constructors’ Championship titles. These relationships enable our scientists and engineers to develop cutting-edge fuel technologies for the racetrack that can then be transferred to GLOBAL BRAND PREFERENCE DIFFERENTIATED FUELS GROWTH road fuels for the benefit of our customers. % % Shell retail margin by key product category 20 100 As part of our strategy to refocus our global Downstream portfolio on profitability, we plan to exit 35% of our current retail 15 75 markets, which contain about 5% of Shell-branded service stations around the world. Accordingly, we announced in early 10 50 April 2010 that we would be reviewing ownership options for our Downstream businesses in 21 countries in Africa. 5 25

At the same time, we are actively pursuing business opportunities in developing retail 0 0 markets in Asia. In the Jiangsu province of Shell Competitors (Majors) 2006 2009 Q4 2009 Main grade fuels China our joint venture with Sinopec Q4 2008 Differentiated fuels manages over 400 sites, half of which are Non-fuels products dual-branded. Separately, we now operate Source: Global Brand Tracker Shell Financial and Operational Information 2005–2009 45 Downstream

Lubricants

For the third consecutive year, we have company to build a lubricants oil blending One of the ways we push the boundaries of been named the number one global plant in Russia. Its commercial operations lubricants technology is by working closely lubricants supplier, selling more lubricants are expected to begin by the end of 2010. with top motor racing teams, such as than any other company in the world, with We invest significantly in technology and Scuderia Ferrari. These technical around 13% share of the market in volume work closely with our customers to develop partnerships enable us to expand our terms (source: Kline & Company, 2008). innovative lubricants. Our focus is on knowledge of lubrication science and developing products and services that transfer cutting-edge technology from the We make and sell a wide variety of provide both superior protection and racetrack to our commercial products. lubricants to meet customer needs across a efficiency for our clients. range of applications. These include consumer motoring, heavy-duty transport, mining, power generation and general engineering. Shell’s portfolio of lubricant brands includes , , Shell Helix, Shell Rotella, Shell Tellus and Shell Rimula. Shell also owns a portfolio of car-care products and ® services. lubricants portfolio

Our lubricants are marketed in approximately 100 countries. We have leading positions in both mature and emerging markets. Shell is the top lubricants supplier in the USA – the world’s largest lubricants market – and the top international supplier by volume in China – the world’s fastest-growing lubricants market.

We continue to expand in the emerging markets. In November 2009, we opened our sixth lubricants oil blending plant in Zhuhai, Guangdong Province, China. With a production capacity of 200 million litres a year, and the potential for an expansion to Key 400 million litres a year, the complex could n Lubricants oil blending plants become one of Shell’s top three lubricants n Base oil manufacturing plants oil blending plants worldwide in volume n Under construction terms. We are also the first international oil

GLOBAL LUBRICANTS MARKET SHARE GLOBAL LUBRICANTS DEMAND GROWTH LUBRICANTS UNIT MARGIN % million tonnes $/b

13 45

12 40

11 35

10

30 9

25 8

7 20 2002 2003 2004 2005 2006 2007 2008 2008 2012 Main grade Synthetics Shell Main grade ExxonMobil Synthetics BP Source: Kline & Company, 2008 46 Shell Financial and Operational Information 2005–2009 Downstream

Chemicals

We produce and sell petrochemicals to Shell petrochemical alcohols have enabled In Singapore we have completed a major 1,300 major industrial customers the development of more concentrated new petrochemical facility that improves worldwide, with the 20 largest accounting household laundry detergents that clean the integration of Shell’s refining and for about 50% of our third-party sales clothes at lower temperatures. Compared chemicals assets there. The Shell Eastern proceeds. Shell’s range of petrochemicals with traditional powders, the new laundry Petrochemicals Complex (SEPC), which is includes: base chemicals, such as ethylene, detergents not only require less detergent our largest chemicals investment to date, propylene and aromatics; first-line per wash but also reduce packaging, will help meet long-term demand growth in derivatives, such as styrene monomer, transport costs and shelf space. Washing the East. The project, for which construction propylene oxide, solvents, detergent laundry at colder temperatures also saves started in 2006, includes modifications and alcohols and ethylene oxide; and polymers, energy for the consumer. additions to the Shell Bukom refinery, a new such as polytrimethylene terephthalate, world-scale 800,000-tonnes-a-year polypropylene and polyethylene. These Over many decades we have developed ethylene cracker, a 750,000-tonnes-a-year products are used to make everyday items, the proprietary technology, processes and monoethylene glycol (MEG) plant and a such as plastics, detergents, textiles, catalysts that enable Shell to enjoy a 155,000-tonnes-a-year butadiene medical equipment and computers. All in powerful competitive edge in our core extraction plant. The new MEG unit started all, we sold more than 18 million tonnes petrochemical markets. We will continue as planned, in November 2009. It is one of of bulk petrochemicals in 2009. to focus on synergies amongst our chemical the largest in the world, reinforcing Shell’s plants, refineries and Upstream businesses ambition to maintain a leading position in We also produce additives for fuel and to increase the supply of the best available the growing Asian petrochemicals market. lubricants and catalysts for refinery and feedstock for our crackers. Based on advanced OMEGA technologies petrochemical markets. Shell catalysts have created by Shell, the unit will increase steadily improved the production of Our Chemicals strategy remains focused commercial MEG yields by up to 10%, ethylene oxide, an important building block on our portfolio of crackers and selected use less water during manufacturing and for synthetic fabrics, plastic bottles and first-line derivatives, which are sold in bulk virtually eliminate all by-products. The anti-freeze. More efficient ethylene oxide to large industrial customers. We aim to ethylene cracker complex started

production lowers CO2 emissions and saves strengthen our asset base in the Americas operations in March 2010. the industry hundreds of millions of dollars. and Europe through operational excellence and highly targeted investments. We also intend to achieve profitable growth in Asia-Pacific and in the Middle East.

Chemicals Portfolio

POLYOLEFINS/ BASE CHEMICALS FIRST-LINE DERIVATIVES POLYMERS [A]

SOLVENTS/ PHENOL

POLYTRIMETHYLENE PROPANE DIOL TEREPHTHALATE

ETHYLENE OXIDE/ GLYCOLS

LOWER HIGHER OLEFINS OLEFINS AND DERIVATIVES

REFINERY POLYPROPYLENE

STYRENE MONOMER/ AROMATICS POLYETHYLENE PROPYLENE OXIDE [A]

[A] Majority through joint ventures. Shell Financial and Operational Information 2005–2009 47 Downstream

Trading

Shell Trading is the business name of a global organisation that manages the risks associated with international trading in support of Shell’s Upstream and Downstream businesses. It also manages a shipping fleet of more than 50 vessels for the bulk transport of crude oil, liquid petroleum gas and liquefied natural gas (LNG). Its supply portfolio includes the largest equity share of LNG of any international company.

Shell Trading comprises a network of separate companies that deal in various commodities throughout the world: natural gas, electrical power, crude oil, refined products, chemical feedstocks and environmental products. The companies share knowledge and best practice as well as common systems and controls while operating out of multiple locations, including Houston, London, Dubai,  The Shell Houston trading floor, USA. Rotterdam and Singapore.

Two major organisational units of Shell own power-generation and gas-storage Trading are Shell Energy Europe and Shell assets. Together with its subsidiaries, Shell Energy North America. The former trades Energy North America employs more than and markets gas, power and carbon 700 professionals. dioxide throughout Europe, serving more than 7,000 customers. The latter trades and markets Shell’s natural gas production from North America, benefiting from access to its

Crude oil and petrolEum products supply chain

PRODUCTS CRUDE REFINING AND SECONDARY PRIMARY UPSTREAM LOGISTICS CHEMICALS TERMINALS DISTRIBUTION CUSTOMERS DISTRIBUTION

SHELL TRADING 48 Shell Financial and Operational Information 2005–2009 Alternative energy

Alternative Energy

Wind

Shell is involved in 11 wind projects in Europe and North America with a total generating capacity of around 1,100 MW (Shell share 550 MW). Almost 900 MW of the total capacity come from some 722 wind turbines of eight wind projects in the USA that are part of a 50:50 joint venture. The biggest single one, the 264 MW Mount Storm wind project in West Virginia, USA, began operations in 2008.

We are also 50:50 partners in three joint-venture wind projects in Spain, Germany and the Netherlands. All in all, they involve a total of some 170 wind turbines with an aggregate capacity of some 200 MW.

INSTALLED CAPACITY MW, Shell share

600

500

400

300

200

100

0 2005 2006 2007 2008 2009 USA Other Shell Financial and Operational Information 2005–2009 49 Alternative energy

Biofuels

Shell has a 30-year history of biofuel Since 2002, Shell has been working with Since 2008 Shell has been working with development and investment. Buying, Iogen Corporation, a Canadian company, Virent Energy Systems in the USA on a trading, storing, blending and distributing to develop the processing technology for research project to convert plant sugars biofuels are now part of our usual business. the enzymatic production of ethanol from directly into gasoline and diesel, rather We believe we are the world’s largest straw. The Iogen demonstration plant is than ethanol. The collaboration could distributor of conventional biofuels, selling currently producing 40,000 litres of herald the availability of biofuels that can some 9 billion litres in 2009. And we are advanced biofuel each month. In June be blended in higher proportions with continuing to build capacity in conventional 2009, the gasoline purchased at a Shell standard gasoline. In March 2010, biofuels that meet our corporate and social services station in Ottawa, Canada, Shell and Virent announced the successful responsibility criteria. contained 100% ethanol from the Iogen start-up of the world’s first biogasoline demonstration plant. Some of the ethanol demonstration plant. The demonstration In February 2010, Shell and Cosan has also been blended into the Shell plant has the capacity to produce up to signed a non-binding memorandum of V-Power fuel that Shell supplies to the 38,000 litres of fuel per year, which will understanding to form a $12 billion Scuderia Ferrari racing team for the 2010 be used for engine and fleet testing. downstream joint venture for the production Formula One season, which began in of ethanol, sugar and power as well Bahrain with a one-two finish for the team. In 2009, we strengthened our partnership as the supply, distribution and retail of with the US company Codexis to develop transportation fuels in Brazil. With annual In 2007, Shell formed joint venture “super enzymes” to convert biomass to fuel. production capacity of about 2 billion litres company to operate a pilot facility Research is focused on adapting enzymes per year and significant growth aspirations, in Hawaii to grow marine algae for the to improve the conversion of a range of the joint venture would be one of the production of a vegetable oil that can then raw materials into biofuels. Our work with world’s largest ethanol producers. This be converted into biodiesel. Algae hold Codexis will increase our knowledge of a deal would mark Shell’s first move into the great promise because they grow very number of non-food biofuel feedstocks, new production of today’s biofuels. rapidly, are rich in vegetable oil and can conversion processes and alternative fuel be cultivated in ponds of seawater, products. Shell recognises the sustainability minimising the use of fertile land and challenges associated with some biofuels. fresh water. For that reason, we are working to ensure that the feedstocks and conversion processes for the biofuels we purchase Biofuels today are as sustainable as possible. In IOGEN Cellulosic 2007, we introduced environmental and ethanol from social clauses into the contracts for the wheat straw bio-components that we purchase for blending. And we monitor how well our CODEXIS suppliers adhere to those clauses. We are Cooperation also working with NGOs, policy makers agreement on enzyme VIRENT and industry coalitions to develop and technology Cooperation promote robust global standards for agreement on catalyst ensuring the sustainability of biofuels technology production. CELLANA Joint venture Advanced biofuels, based on feedstocks with HR such as crop waste or inedible plants and Biopetroleum on marine on new conversion processes, offer the algae potential for improved CO2 reductions and improved fuel characteristics. Shell was one of the first energy companies to invest in advanced biofuels. Our technology division RESEARCH FIRST GENERATION AGREEMENTS BIOFUELS has a dedicated team working on biofuel- . Research teams in . Purchase, store, blend, related research at four centres in the UK, the UK, the USA, the trade and distribute Netherlands and India biofuels the USA, the Netherlands and India. Its Key . Agreements with . World’s largest efforts are complemented by agreements n academic institutions distributor: 9 billion First generation distribution in Brazil, China, USA litres in 2009 with experts in academic institutions across n Technology partnerships and UK . Building capacity the world. Shell also has technical n Next-generation pilot partnerships with leading biotechnology n Next-generation feedstock companies exploring new production techniques for advanced biofuels. 50 Shell Financial and Operational Information 2005–2009 Projects & Technology

Projects & technology

FOCUSING ON TECHNOLOGY

It is increasingly difficult to find, develop and process hydrocarbon resources. Adding to the challenge, the demand for energy continues to grow. Shell has a proud heritage of applying novel technologies to overcome these challenges. And we have strengthened this application of technology by putting our engineers and technical staff in close contact with our front-line operations personnel.

Our technology focuses on three strategic areas. Firstly, we aim to improve continually the safety, reliability, and efficiencys of our current operations. Secondly, we focus on technologies to deliver growth; ultra- deepwater developments and tight gas are good examples. Thirdly, we look for technology to shape the future. In some cases, such as Canadian heavy oil, Shell has firm stakes in the ground; in others, such as the Arctic offshore, we are at earlier stages of development.

Shell is committed to its partnerships with universities, technical partners, national oil companies, governments and commercial enterprises. We believe that our shareholders, partners and customers can all benefit from the joint pursuit of socially and environmentally responsible energy sources. Shell Financial and Operational Information 2005–2009 51 Projects & Technology

organisation 2009

The Projects & Technology (P&T) P&T has been given single-point globally in our existing assets and plants. organisation was created in 2009 to accountability for all of Shell’s R&D, making Putting project engineering and project capitalise on Shell’s competitive edge in it more efficient and less costly to manage. management under one roof allows for developing new technologies as well as in further standardisation of equipment and designing, planning and constructing oil The hallmark of P&T is its capability to design. It also ensures that our engineers and gas facilities. Working closely with deliver fully integrated technical, are using the same practices and simplified Shell’s Upstream and Downstream commercial and managerial services processes across Shell. businesses, P&T supports the delivery of through a combination of proprietary large-scale, complex projects safely, on technology and third-party products. We time and on budget. also can replicate effective solutions

Pillars of Projects & Technology

INNOVATION TECHNOLOGY PROJECT EXECUTION AND R&D SOLUTIONS & DEPLOYMENT CONTRACTING & PROCUREMENT

SAFETY & ENVIRONMENT

. Right technology . Right concept . Design one – build many . Performance . Implementation and . World class management replication performance

INNOVATION AND R&D

The creative talent behind Shell involve the best brains in the world to technologies has been unified in one P&T overcome the challenges of our industry. team: Innovation, Research and Development (IR&D). In implementing Shell’s holistic technology strategy, it develops differentiating technologies whose application can be envisaged in two to twenty years’ time. These technologies include “game changers” that create future businesses for Shell. As customers today may not know what they will need in ten years, IR&D also works to assess potential wants and needs as well as how best to address them.

Alongside its research centres, P&T has a number of laboratories in countries where Shell operates, including Oman, Qatar, Canada and Norway. They allow us to tap into local capabilities and develop technology where it is needed most. We also collaborate in numerous R&D projects Key with universities and institutes around the n Technology centres world. Through our research centres and n External collaboration collaborative projects, we are able to 52 Shell Financial and Operational Information 2005–2009 Projects & Technology

Project execution

Shell’s Upstream and Downstream The key accountability for the next two This project-execution model is not new to businesses manage the stakeholder and phases of a project – the definition of Shell. We successfully implemented it some commercial issues from project inception to specifications and the construction – rests years ago for our deep-water projects in the routine operations and beyond. But once a squarely within the P&T organisation. The Gulf of Mexico, and we have gradually new project moves into the concept- front-end engineering and detailed design adopted it for some major projects selection phase, project engineers from the work, the construction and the facilities’ elsewhere – the Parque das Conchas P&T organisation come in. They provide the start-up are all managed within P&T. Once (BC-10) project in Brazil as well as the conceptual engineering as well as the the project has come on-stream, the Gumusut project in Malaysia, for example. worldwide contracting and procurement accountability for operating the assets But Shell is now implementing this model required to move the project forward. passes back to the local business. worldwide.

Project execution accountability

START ASSESS SELECT DEFINE FID EXECUTE OPERATE UP

PROJECT RAMP-UP TO FEASIBILITY STUDY CONCEPT SELECTION CONSTRUCTION SPECIFICATIONS FULL CAPACITY

COMMERCIAL AND STAKEHOLDER MANAGEMENT

DEFINITION OF BUSINESS OPPORTUNITY PROJECT EXECUTION ASSET MANAGEMENT

TECHNOLOGY SOLUTIONS, CONTRACTING & PROCUREMENT

Upstream or Downstream accountability Projects & Technology accountability

CONTRACTING & PROCUREMENT (C&P)

The purpose of the Contracting & designed to ensure the most fit-for-purpose Every year, Shell manages a total of nearly Procurement (C&P) organisation is to ensure and cost effective use of third-party $70 billion of expenditure on goods and that Shell’s Upstream and Downstream technologies. We aim to improve safety services for both itself as well as its businesses get the most value for their performance, reduce project and partners. Our approach to managing those money when they buy materials, supplies technology costs, maximise value to the supply chains is based on getting the best and services. Moreover, C&P, in business and thereby create higher profit total cost of ownership throughout the life collaboration with our technical teams, is margins for us and our partners. cycle of the assets.

GLOBAL CONTRACTOR SPENDING GLOBAL CONTRACTOR SPENDING Business Category

Upstream Capital projects Downstream Operating spend Support services Wells Shell Financial and Operational Information 2005–2009 53 Consolidated data

Consolidated data

Our Locations

EUROPE ASIA [A] NORTH AMERICA Upstream Downstream Upstream Downstream Upstream Downstream Austria n n Brunei n n Barbados n Belgium n China n n Canada n n Bulgaria n Guam n Costa Rica n Czech Republic n India n n Dominican Republic n Denmark n n Indonesia n El Salvador n Finland n Iran n n Mexico n n France n Iraq n Panama n Germany n n Japan n n Puerto Rico n Gibraltar n Jordan n Trinidad & Tobago n Greece n n Kazakhstan n USA n n Hungary n n Laos n Ireland n n Malaysia n n Italy n n Oman n n SOUTH AMERICA Luxembourg n Pakistan n n Upstream Downstream The Netherlands n n Papua New Guinea n Argentina n n Norway n n Philippines n n Brazil n n Poland n Qatar n Chile n Portugal n Russia n n Colombia n n Slovakia n n Saudi Arabia n n French Guiana n Slovenia n Singapore n n Guyana n Spain n n South Korea n n Peru n Sweden n n Sri Lanka n Venezuela n n Switzerland n Syria n UK n n Taiwan n Ukraine n n Thailand n Turkey n n United Arab Emirates n n AFRICA Vietnam n Upstream Downstream [A] Including Middle East and Russia. Algeria n n Benin n Botswana n AUSTRALIA/Oceania Burkina Faso n Upstream Downstream Cameroon n Australia n n Cape Verde Islands n New Zealand n n Côte d’Ivoire n Egypt n n Gabon n Ghana n n Guinea n Kenya n Libya n Madagascar n Mali n Mauritius n Morocco n n Namibia n Nigeria n La Réunion n Senegal n South Africa n n Tanzania n Togo n Tunisia n n Uganda n 54 Shell Financial and Operational Information 2005–2009 Consolidated data

Consolidated financial DATA

CONSOLIDATED STATEMENT OF INCOME $ million 2009 2008 2007 2006 2005 Revenue 278,188 458,361 355,782 318,845 306,731 Share of profit of equity-accounted investments 4,976 7,446 8,234 6,671 7,123 Interest and other income [A] 1,965 5,133 5,760 2,000 2,545 Total revenue and other income 285,129 470,940 369,776 327,516 316,399 Purchases [B] 203,075 359,587 262,255 230,845 225,487 Production and manufacturing expenses 25,301 25,565 23,219 19,801 16,843 Selling, distribution and administrative expenses 17,430 16,906 16,449 16,268 14,780 Research and development 1,125 1,230 1,167 812 517 Exploration 2,178 1,995 1,822 1,398 1,157 Depreciation, depletion and amortisation 14,458 13,656 13,180 12,615 11,981 Interest expense 542 1,181 1,108 1,149 1,067 Income before taxation 21,020 50,820 50,576 44,628 44,567 Taxation 8,302 24,344 18,650 18,317 17,999 Income from continuing operations 12,718 26,476 31,926 26,311 26,568 Income/(loss) from discontinued operations – – – – (307) Income for the period 12,718 26,476 31,926 26,311 26,261 Income attributable to minority interest 200 199 595 869 950 Income attributable to Royal Dutch Shell plc shareholders 12,518 26,277 31,331 25,442 25,311

Estimated CCS adjustment for Downstream (2,714) 5,089 (3,767) (77) (2,580) CCS earnings 9,804 31,366 27,564 25,365 22,731 [A] Includes gains/(losses) on sale of assets. [B] Includes inventory movements.

EARNINGS PER SHARE $ 2009 2008 2007 2006 2005 Basic earnings per share 2.04 4.27 5.00 3.97 3.79 From continuing operations 2.04 4.27 5.00 3.97 3.84 From discontinued operations – – – – (0.05) Diluted earnings per share 2.04 4.26 4.99 3.95 3.78 From continuing operations 2.04 4.26 4.99 3.95 3.83 From discontinued operations – – – – (0.05) Basic weighted average number of A and B shares (number of shares, millions) [A] 6,124.9 6,159.1 6,263.8 6,413.4 6,674.2 Diluted weighted average number of class A and B shares (number of shares, millions) [A] 6,128.9 6,171.5 6,283.8 6,440.0 6,694.4 [A] Royal Dutch Shell plc ordinary shares of €0.07 each. Shell Financial and Operational Information 2005–2009 55 Consolidated data

CONSOLIDATED BALANCE SHEET (AT DECEMBER 31) $ million 2009 2008 2007 2006 2005 Assets Non-current assets Intangible assets 5,356 5,021 5,366 4,808 4,350 Property, plant and equipment 131,619 112,038 101,521 [A] 100,988 87,558 Upstream 97,208 80,302 68,493 70,534 58,534 Downstream 33,513 30,876 31,945 29,571 28,205 Corporate 898 860 1,083 883 819 Equity-accounted investments 31,175 28,327 29,153 [A] 20,740 16,905 Investments in securities 3,874 4,065 3,461 4,493 3,672 Deferred tax 4,533 3,418 3,253 2,968 2,562 Pre-paid pension costs 10,009 6,198 5,559 3,926 2,486 Other 9,158 6,764 5,760 5,468 4,091 195,724 165,831 154,073 143,391 121,624 Current assets Inventories 27,410 19,342 31,503 23,215 19,776 Accounts receivable 59,328 82,040 74,238 59,668 66,386 Cash and cash equivalents 9,719 15,188 9,656 9,002 11,730 96,457 116,570 115,397 91,885 97,892 Total assets 292,181 282,401 269,470 235,276 219,516 Liabilities Non-current liabilities Debt 30,862 13,772 12,363 9,713 7,578 Deferred tax 13,838 12,518 13,039 13,094 10,763 Retirement benefit obligations 5,923 5,469 6,165 6,096 5,807 Other provisions 14,048 12,570 13,658 10,355 7,385 Other 4,586 3,677 3,893 4,325 5,095 69,257 48,006 49,118 43,583 36,628 Current liabilities Debt 4,171 9,497 5,736 6,060 5,338 Accounts payable and accrued liabilities 67,161 85,091 75,697 62,556 69,013 Taxes payable 9,189 8,107 9,733 6,021 8,782 Retirement benefit obligations 461 383 426 319 282 Other provisions 3,807 2,451 2,792 1,792 1,549 84,789 105,529 94,384 76,748 84,964 Total liabilities 154,046 153,535 143,502 120,331 121,592 Equity Ordinary share capital 527 527 536 545 571 Treasury shares (1,711) (1,867) (2,392) (3,316) (3,809) Other reserves 9,982 3,178 14,148 8,820 3,584 Retained earnings 127,633 125,447 111,668 [A] 99,677 90,578 Equity attributable to Royal Dutch Shell plc shareholders 136,431 127,285 123,960 105,726 90,924 Minority interest 1,704 1,581 2,008 [A] 9,219 7,000 Total equity 138,135 128,866 125,968 114,945 97,924 Total liabilities and equity 292,181 282,401 269,470 235,276 219,516 [A] In March 2007, Shell acquired the minority interests in for a cash consideration of $7.1 billion. This was reflected as a decrease in minority interest and in retained earnings of $1,639 million and $5,445 million respectively. In April 2007, Shell sold half of its interest in Sakhalin II, reducing its interest from 55% to 27.5%, for a sales price of $4.1 billion. As a result of this transaction, Sakhalin II has been accounted for as an associated company rather than as a subsidiary with effect from April 2007. The main impact on the Consolidated Balance Sheet was a decrease of $15.7 billion in property, plant and equipment and $6.7 billion in minority interest, and an increase in investments: equity-accounted investments of $3.7 billion. 56 Shell Financial and Operational Information 2005–2009 Consolidated data

CONSOLIDATED STATEMENT OF Cash flowS [A] $ million 2009 2008 2007 2006 2005 Cash flow from operating activities: Income for the period 12,718 26,476 31,926 26,311 26,261 Adjustment for: Current taxation 9,297 24,452 20,076 17,338 19,435 Interest (income)/expense 1,247 1,039 550 716 632 Depreciation, depletion and amortisation 14,458 13,656 13,180 12,615 11,981 (Net gains)/losses on sale of assets (781) (4,071) (3,349) (571) (1,313) Decrease/(increase) in net working capital (2,331) 7,935 (6,206) (4,052) (5,664) Share of profit of equity-accounted investments (4,976) (7,446) (8,234) (6,671) (7,123) Dividends received from equity-accounted investments 4,903 9,325 6,955 5,488 6,709 Deferred taxation and other provisions (1,925) (1,030) (773) 1,833 (1,515) Other (1,879) (549) (801) (266) (47) Cash flow from operating activities (pre-tax) 30,731 69,787 53,324 52,741 49,356 Taxation paid (9,243) (25,869) (18,863) (21,045) (19,243) Cash flow from operating activities 21,488 43,918 34,461 31,696 30,113 Cash flow from investing activities: Capital expenditure (26,516) (35,065) (24,576) (22,922) (15,904) Investments in equity-accounted investments (2,955) (1,885) (1,852) (851) (705) Proceeds from sale of assets 1,325 4,737 8,566 [B] 1,611 2,310 Proceeds from sale of equity-accounted investments 1,633 2,062 1,012 282 4,313 (Additions to)/proceeds from sale of securities (105) 224 1,055 22 362 Interest received 384 1,012 1,225 997 863 Cash flow used in investing activities (26,234) (28,915) (14,570) (20,861) (8,761) Cash flow from financing activities: Net (decrease)/increase in debt with maturity period within three months (6,507) 4,161 (455) 75 (956) Other debt: New borrowings 19,742 3,555 4,565 4,263 2,130 Repayments (2,534) (2,890) (2,796) (2,232) (2,656) Interest paid (902) (1,371) (1,235) (1,296) (1,124) Change in minority interest 62 40 (6,757)[B] 1,434 1,143 Net issue/(repurchase) of shares – (3,573) (4,387) (8,047) (4,988) Dividends paid to: Royal Dutch Shell plc shareholders (10,526) (9,516) (9,001) (8,142) (10,556) Minority interest (191) (325) (203) (289) (293) Treasury shares: Net sales/(purchases) and dividends received 27 525 876 493 378 Payments to former Royal Dutch shareholders – – – – (1,651) Cash flow used in financing activities (829) (9,394) (19,393) (13,741) (18,573) Currency translation differences relating to cash and cash equivalents 106 (77) 156 178 (250) (Decrease)/increase in cash and cash equivalents (5,469) 5,532 654 (2,728) 2,529 Cash and cash equivalents at January 1 15,188 9,656 9,002 11,730 9,201 Cash and cash equivalents at December 31 9,719 15,188 9,656 9,002 11,730 [A] This statement reflects cash flows arising from the activities of Shell companies as measured in their own currencies, translated into dollars at quarterly average rates of exchange. Accordingly, cash flows recorded exclude both the currency translation differences which arise as a result of translating the assets and liabilities of non-dollar Shell companies to dollars at year-end rates of exchange (except for those arising on cash and cash equivalents) and non-cash investing and financing activities. [B] In March 2007, Shell acquired the minority interests in Shell Canada for a cash consideration of $7.1 billion. This was reflected as a decrease in minority interest and in retained earnings of $1,639 million and $5,445 million respectively. In April 2007, Shell sold half of its interest in Sakhalin II, reducing its interest from 55% to 27.5%, for a sales price of $4.1 billion. As a result of this transaction, Sakhalin II has been accounted for as an associated company rather than as a subsidiary with effect from April 2007. The main impact on the Consolidated Balance Sheet was a decrease of $15.7 billion in property, plant and equipment and $6.7 billion in minority interest, and an increase in investments: equity accounted investments of $3.7 billion. Shell Financial and Operational Information 2005–2009 57 Consolidated data

Additional segmental information $ million 2009 2008 2007 2006 2005 Upstream Segment earnings 8,354 26,506 18,094 17,852 15,827 Including: Exploration 2,178 1,995 1,822 1,398 1,157 Depreciation, depletion and amortisation 9,875 9,906 9,913 9,298 8,568 Share of profit of equity-accounted investments 3,852 7,521 5,446 4,593 5,117 Production and manufacturing expenses 13,958 13,763 13,122 10,577 8,170 Selling, distribution and administrative expenses 2,206 2,030 2,015 1,970 1,604 Cash flow from operations 19,935 38,681 27,363 25,473 20,927 Less: Net working capital movements 1,490 3,233 1,493 (957) (1,362) Cash flow from operations excluding net working capital movements 18,445 35,448 25,870 26,430 22,289 Capital employed 98,826 83,997 71,711 71,414 56,984 Downstream Segment CCS earnings 258 5,309 8,588 8,098 8,103 Including: Depreciation, depletion and amortisation 4,399 3,574 3,106 3,242 3,302 Share of profit of equity-accounted investments 661 834 2,406 2,070 1,627 Production and manufacturing expenses 11,829 12,225 10,546 9,450 7,983 Selling, distribution and administrative expenses 14,505 14,451 13,858 13,270 12,602 Cash flow from operations 4,056 8,607 5,468 5,422 12,452 Less: Net working capital movements (1,783) 6,857 (7,682) (3,647) (2,001) Cash flow from operations excluding net working capital movements 5,839 1,750 13,150 9,069 14,453 Capital employed 62,632 54,050 65,042 50,661 42,728 Corporate Segment earnings 1,310 (69) 1,387 294 (328) Cash flow from operations (2,503) (3,370) 1,630 801 (3,266) Less: Net working capital movements (2,039) (2,155) (17) 552 (2,301) Cash flow from operations excluding net working capital movements (464) (1,215) 1,647 249 (965) Capital employed 11,710 14,088 7,314 8,643 11,128 Shell group CCS earnings 9,922 31,746 28,069 26,244 23,602 Minority interest (118) (380) (505) (879) (871) CCS earnings (after minority interest) 9,804 31,366 27,564 25,365 22,731 Cash flow from operations 21,488 43,918 34,461 31,696 30,113 Less: Net working capital movements (2,332) 7,935 (6,206) (4,052) (5,664) Cash flow from operations excluding net working capital movements 23,820 35,983 40,667 35,748 35,777 Capital employed 173,168 152,135 144,067 130,718 110,840

FIXED ASSETS [A] (At December 31) $ million 2009 2008 2007 2006 2005 Upstream Europe 18,478 16,550 20,270 19,154 16,390 Asia-Pacific 16,307 13,094 12,775 10,898 9,472 Other 38,637 32,886 26,921 31,277 24,918 Upstream International 73,422 62,530 59,966 61,329 50,780 Upstream Americas 46,391 39,228 28,232 23,180 18,292 Downstream Oil Products 38,166 35,002 38,907 34,947 32,407 Chemicals 11,642 10,486 9,958 8,837 8,500 Corporate 2,403 2,205 2,438 2,736 2,506 Total 172,024 149,451 139,501 131,029 112,485 [A] Comprises intangible assets, property, plant and equipment, equity-accounted investments and investments in securities. 58 Shell Financial and Operational Information 2005–2009 Consolidated data

Quarterly earnings by business segment $ million 2009 2008 Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Upstream* [A] Europe 1,461 209 362 724 2,756 1,748 1,240 3,213 2,608 8,809 Asia-Pacific 751 722 566 575 2,614 1,021 1,290 1,031 1,140 4,482 Other 320 471 467 581 1,839 1,470 1,638 1,833 1,066 6,007 Upstream International 2,532 1,402 1,395 1,880 7,209 4,239 4,168 6,077 4,814 19,298 Upstream Americas (348) 689 148 656 1,145 2,100 2,689 2,570 (151) 7,208 Total 2,184 2,091 1,543 2,536 8,354 6,339 6,857 8,647 4,663 26,506 * of which Integrated gas [B] 511 441 473 360 1,785 881 1,044 1,217 951 4,093 Downstream (CCS basis) Oil Products 1,077 (257) 1,163 (2,041) (58) 1,195 1,075 2,303 580 5,153 Chemicals [C] (74) (18) 129 279 316 201 (142) 116 (19) 156 Total 1,003 (275) 1,292 (1,762) 258 1,396 933 2,419 561 5,309 Corporate and minority interest Interest and investment income/(expense) 21 25 59 255 360 110 81 178 (41) 328 Currency exchange gains/(losses) (46) 379 160 151 644 (62) 27 (264) (351) (650) Other – including taxation 158 144 (17) 21 306 98 93 43 19 253 Corporate 133 548 202 427 1,310 146 201 (43) (373) (69) Minority interest (23) (24) (47) (24) (118) (105) (89) (120) (66) (380) Total 110 524 155 403 1,192 41 112 (163) (439) (449) CCS earnings 3,297 2,340 2,990 1,177 9,804 7,776 7,902 10,903 4,785 31,366 Estimated CCS adjustment for Downstream 191 1,482 257 784 2,714 1,307 3,654 (2,455) (7,595) (5,089) Income attributable to Royal Dutch Shell plc shareholders 3,488 3,822 3,247 1,961 12,518 9,083 11,556 8,448 (2,810) 26,277

REPORTED QUARTERLY EARNINGS BY BUSINESS SEGMENT $ million 2009 2008 Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Downstream Oil Products 1,381 1,161 1,356 (1,306) 2,592 2,368 4,539 (45) (6,418) 444 Chemicals [C] (182) 103 187 354 462 348 157 (79) (831) (405) Total 1,199 1,264 1,543 (952) 3,054 2,716 4,696 (124) (7,249) 39

QUARTERLY IDENTIFIED ITEMS BY BUSINESS SEGMENT $ million 2009 2008 Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Upstream* [A] Europe 233 (389) 49 (76) (183) (161) (373) 1,737 906 2,109 Asia-Pacific 65 70 46 (256) (75) – 47 (67) 35 15 Other 97 – (15) (33) 49 – 132 193 430 755 Upstream International 395 (319) 80 (365) (209) (161) (194) 1,863 1,371 2,879 Upstream Americas (65) 204 (203) 139 75 84 (8) 505 27 608 Total 330 (115) (123) (226) (134) (77) (202) 2,368 1,398 3,487 * of which Integrated gas [B] 80 (6) 125 (232) (33) – 35 104 91 230 Downstream (CCS basis) Oil Products (186) (611) 576 (1,429) (1,650) – (269) 477 (383) (175) Chemicals (19) (67) (40) 94 (32) – (206) (32) (22) (260) Total (205) (678) 536 (1,335) (1,682) – (475) 445 (405) (435) Corporate and minority interest Corporate 162 (17) (42) (36) 67 – – – (96) (96) Minority interest – – – – – – – – – – Total 162 (17) (42) (36) 67 – – – (96) (96) CCS earnings impact 287 (810) 371 (1,597) (1,749) (77) (677) 2,813 897 2,956

[A] Europe: Europe. Asia-Pacific: East Asia and Australia/Oceania. Other: Africa, Middle East and CIS. Americas: North and South America. [B] Integrated gas is part of the Upstream segment. It incorporates Liquefied Natural Gas, including LNG marketing and trading, and Gas to Liquids operations, as previously reported in the Gas & Power segment. In addition the associated upstream oil and gas production activities from projects, where there are integrated fiscal and ownership structures across the value chain, are also included in Integrated gas. These include the Sakhalin II and North West Shelf projects that are on stream, and Pearl, Qatargas 4, Gorgon and Pluto (Woodside) projects that are currently under construction. Power generation and coal gasification activities are also included in Integrated gas. [C] Includes losses from discontinued operations of $214 million in Q1 2005 and $93 million in Q3 2005. Shell Financial and Operational Information 2005–2009 59 Consolidated data

Quarterly earnings by business segment $ million Quarterly earnings by business segment $ million 2009 2008 2007 2006 2005 Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Upstream* [A] Europe 1,461 209 362 724 2,756 1,748 1,240 3,213 2,608 8,809 1,386 1,009 472 2,952 5,819 1,771 1,410 721 1,550 5,452 1,241 613 2,594 1,245 5,693 Asia-Pacific 751 722 566 575 2,614 1,021 1,290 1,031 1,140 4,482 748 649 665 1,015 3,077 804 664 795 643 2,906 495 615 733 660 2,503 Other 320 471 467 581 1,839 1,470 1,638 1,833 1,066 6,007 927 963 1,531 136 3,557 673 1,129 1,450 1,163 4,415 411 429 901 882 2,623 Upstream International 2,532 1,402 1,395 1,880 7,209 4,239 4,168 6,077 4,814 19,298 3,061 2,621 2,668 4,103 12,453 3,248 3,203 2,966 3,356 12,773 2,147 1,657 4,228 2,787 10,819 Upstream Americas (348) 689 148 656 1,145 2,100 2,689 2,570 (151) 7,208 1,260 1,466 1,433 1,482 5,641 1,264 1,314 1,562 939 5,079 1,289 1,105 1,309 1,305 5,008 Total 2,184 2,091 1,543 2,536 8,354 6,339 6,857 8,647 4,663 26,506 4,321 4,087 4,101 5,585 18,094 4,512 4,517 4,528 4,295 17,852 3,436 2,762 5,537 4,092 15,827 * of which Integrated gas [B] 511 441 473 360 1,785 881 1,044 1,217 951 4,093 798 806 692 848 3,144 563 420 957 702 2,642 497 271 741 786 2,295 Downstream (CCS basis) Oil Products 1,077 (257) 1,163 (2,041) (58) 1,195 1,075 2,303 580 5,153 1,478 2,929 1,628 871 6,906 1,324 2,060 2,156 1,463 7,003 1,863 2,017 1,649 1,792 7,321 Chemicals [C] (74) (18) 129 279 316 201 (142) 116 (19) 156 480 494 360 348 1,682 139 348 335 273 1,095 354 280 140 8 782 Total 1,003 (275) 1,292 (1,762) 258 1,396 933 2,419 561 5,309 1,958 3,423 1,988 1,219 8,588 1,463 2,408 2,491 1,736 8,098 2,217 2,297 1,789 1,800 8,103 Corporate and minority interest Interest and investment income/(expense) 21 25 59 255 360 110 81 178 (41) 328 583 158 122 12 875 – 38 37 1 76 (70) (74) 71 51 (22) Currency exchange gains/(losses) (46) 379 160 151 644 (62) 27 (264) (351) (650) 46 20 57 82 205 112 (73) (19) 93 113 (40) (6) 126 (145) (65) Other – including taxation 158 144 (17) 21 306 98 93 43 19 253 172 (1) 234 (98) 307 115 (413) 248 155 105 (3) (133) (27) (78) (241) Corporate 133 548 202 427 1,310 146 201 (43) (373) (69) 801 177 413 (4) 1,387 227 (448) 266 249 294 (113) (213) 170 (172) (328) Minority interest (23) (24) (47) (24) (118) (105) (89) (120) (66) (380) (148) (131) (110) (116) (505) (114) (163) (337) (265) (879) (85) (199) (308) (279) (871) Total 110 524 155 403 1,192 41 112 (163) (439) (449) 653 46 303 (120) 882 113 (611) (71) (16) (585) (198) (412) (138) (451) (1,199) CCS earnings 3,297 2,340 2,990 1,177 9,804 7,776 7,902 10,903 4,785 31,366 6,932 7,556 6,392 6,684 27,564 6,088 6,314 6,948 6,015 25,365 5,455 4,647 7,188 5,441 22,731 Estimated CCS adjustment for Downstream 191 1,482 257 784 2,714 1,307 3,654 (2,455) (7,595) (5,089) 349 1,111 524 1,783 3,767 805 1,010 (1,006) (732) 77 1,220 589 1,844 (1,073) 2,580 Income attributable to Royal Dutch Shell plc shareholders 3,488 3,822 3,247 1,961 12,518 9,083 11,556 8,448 (2,810) 26,277 7,281 8,667 6,916 8,467 31,331 6,893 7,324 5,942 5,283 25,442 6,675 5,236 9,032 4,368 25,311

REPORTED QUARTERLY EARNINGS BY BUSINESS SEGMENT $ million REPORTED QUARTERLY EARNINGS BY BUSINESS SEGMENT $ million 2009 2008 2007 2006 2005 Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Downstream Oil Products 1,381 1,161 1,356 (1,306) 2,592 2,368 4,539 (45) (6,418) 444 1,792 3,921 2,130 2,551 10,394 2,094 3,012 1,210 785 7,101 3,034 2,653 3,363 721 9,771 Chemicals [C] (182) 103 187 354 462 348 157 (79) (831) (405) 527 626 397 501 2,051 183 446 251 184 1,064 449 259 321 (38) 991 Total 1,199 1,264 1,543 (952) 3,054 2,716 4,696 (124) (7,249) 39 2,319 4,547 2,527 3,052 12,445 2,277 3,458 1,461 969 8,165 3,483 2,912 3,684 683 10,762

QUARTERLY IDENTIFIED ITEMS BY BUSINESS SEGMENT $ million QUARTERLY IDENTIFIED ITEMS BY BUSINESS SEGMENT $ million 2009 2008 2007 2006 2005 Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Q1 Q2 Q3 Q4 year Upstream* [A] Europe 233 (389) 49 (76) (183) (161) (373) 1,737 906 2,109 (93) 19 (62) 1,317 1,181 118 147 (163) 460 562 (24) (169) 1,883 (148) 1,542 Asia-Pacific 65 70 46 (256) (75) – 47 (67) 35 15 – – – 145 145 – – – – – 25 104 53 – 182 Other 97 – (15) (33) 49 – 132 193 430 755 126 136 122 (827) (443) – – – (71) (71) (39) (92) (165) 167 (129) Upstream International 395 (319) 80 (365) (209) (161) (194) 1,863 1,371 2,879 33 155 60 635 883 118 147 (163) 389 491 (38) (157) 1,771 19 1,595 Upstream Americas (65) 204 (203) 139 75 84 (8) 505 27 608 110 245 66 167 588 (5) 157 – (2) 150 45 (218) 88 133 48 Total 330 (115) (123) (226) (134) (77) (202) 2,368 1,398 3,487 143 400 126 802 1,471 113 304 (163) 387 641 7 (375) 1,859 152 1,643 * of which Integrated gas [B] 80 (6) 125 (232) (33) – 35 104 91 230 110 473 1 145 729 – – – – – 48 (75) 102 – 75 Downstream (CCS basis) Oil Products (186) (611) 576 (1,429) (1,650) – (269) 477 (383) (175) (176) 205 121 177 327 – (65) – 103 38 427 – (60) (91) 276 Chemicals (19) (67) (40) 94 (32) – (206) (32) (22) (260) – – 18 (46) (28) – (30) – (83) (113) (217) (80) (184) (84) (565) Total (205) (678) 536 (1,335) (1,682) – (475) 445 (405) (435) (176) 205 139 131 299 – (95) – 20 (75) 210 (80) (244) (175) (289) Corporate and minority interest Corporate 162 (17) (42) (36) 67 – – – (96) (96) 404 55 – 30 489 – (400) 86 108 (206) – (90) – 93 3 Minority interest – – – – – – – – – – – – – – – – (41) – – (41) – – (46) (36) (82) Total 162 (17) (42) (36) 67 – – – (96) (96) 404 55 – 30 489 – (441) 86 108 (247) – (90) (46) 57 (79) CCS earnings impact 287 (810) 371 (1,597) (1,749) (77) (677) 2,813 897 2,956 371 660 265 963 2,259 113 (232) (77) 515 319 217 (545) 1,569 34 1,275

[A] E urope: Europe. Asia-Pacific: East Asia and Australia/Oceania. TAXATION $ million Other: Africa, Middle East and CIS. 2009 2008 2007 2006 2005 Americas: North and South America. Current taxation 9,297 24,452 20,076 17,338 19,435 [B] Integrated gas is part of the Upstream segment. It incorporates Liquefied Natural Gas, including LNG marketing and trading, and Gas to Liquids operations, as Deferred taxation (995) (108) (1,426) 979 (1,436) previously reported in the Gas & Power segment. In addition the associated upstream oil and gas production activities from projects, where there are integrated fiscal Total 8,302 24,344 18,650 18,317 17,999 and ownership structures across the value chain, are also included in Integrated gas. These include the Sakhalin II and North West Shelf projects that are on stream, As percentage of income before taxation 40% 48% 37% 41% 40% and Pearl, Qatargas 4, Gorgon and Pluto (Woodside) projects that are currently under construction. Power generation and coal gasification activities are also included in Integrated gas. [C] Includes losses from discontinued operations of $214 million in Q1 2005 and $93 million in Q3 2005. 60 Shell Financial and Operational Information 2005–2009 Consolidated data

CAPITAL EMPLOYED [A] (At December 31) $ million 2009 2008 2007 2006 2005 Upstream Europe 9,767 7,615 11,227 12,133 8,628 Asia-Pacific 13,352 10,035 9,932 8,237 6,948 Other 35,779 32,164 25,699 30,263 23,050 Upstream International 58,898 49,814 46,858 50,633 38,626 Upstream Americas 39,928 34,183 24,853 20,781 18,358 Downstream Oil Products 50,751 44,146 54,471 42,193 34,206 Chemicals 11,881 9,904 10,571 8,468 8,522 Corporate 11,710 14,088 7,314 8,643 11,128 Total 173,168 152,135 144,067 130,718 110,840 [A] Consists of total equity, current debt and non-current debt.

CAPITAL INVESTMENT $ million 2009 2008 2007 2006 2005 Capital expenditure Upstream Europe 2,484 2,690 2,670 2,600 1,899 Asia-Pacific 2,010 1,720 1,458 1,323 1,183 Other 8,415 8,719 7,777 7,611 6,968 Upstream International 12,909 13,129 11,905 11,534 10,050 Upstream Americas 8,366 15,829 6,700 7,109 2,377 Total Upstream 21,275 28,958 18,605 18,643 12,427 Downstream Oil Products 4,058 3,828 3,671 3,363 2,814 Chemicals 1,988 2,085 1,415 821 387 Total Downstream 6,046 5,913 5,086 4,184 3,201 Corporate 273 241 414 269 288 Total capital expenditure 27,594 35,112 24,105 23,096 15,916 Exploration expense 1,186 1,447 1,115 949 815 New equity in equity-accounted investments 1,270 1,294 1,472 598 390 New loans to equity-accounted investments 1,685 591 380 253 315 Total capital investment 31,735 38,444 27,072 24,896 17,436 Comprising: Upstream* 23,951 32,166 21,362 20,281 13,698 Upstream International 14,776 15,380 13,963 12,667 10,865 Upstream Americas 9,175 16,786 7,399 7,614 2,833 Downstream 7,510 6,036 5,295 4,346 3,450 Oil Products 5,516 3,939 3,876 3,469 2,851 Chemicals 1,994 2,097 1,419 877 599 Corporate 274 242 415 269 288 Total 31,735 38,444 27,072 24,896 17,436 *of which Integrated gas 6,254 7,865 6,826 6,068 4,800

DEPRECIATION, DEPLETION AND AMORTISATION $ million 2009 2008 2007 2006 2005 Upstream Europe 2,746 3,113 3,319 3,259 3,780 Asia-Pacific 1,091 1,426 1,193 946 837 Other 1,507 1,944 2,397 1,958 1,248 Upstream International 5,344 6,483 6,909 6,163 5,865 Upstream Americas 4,531 3,423 3,004 3,135 2,703 Downstream Oil Products 3,469 2,686 2,440 2,574 2,703 Chemicals 930 888 666 668 599 Corporate 184 176 161 75 111 Total 14,458 13,656 13,180 12,615 11,981 Shell Financial and Operational Information 2005–2009 61 Consolidated data

FINANCIAL RATIOS 2009 2008 2007 2006 2005 Return on average capital employed Income attributable to Royal Dutch Shell plc shareholders adjusted for interest expense, less tax for the period, as % of the Shell share of average capital employed 8.0 18.3 23.7 22.3 24.8 Return on sales Income attributable to Royal Dutch Shell plc shareholders plus minority interest as % of sales proceeds (including sales taxes, etc.) 3.5 4.8 7.3 6.8 6.9 Return on equity Income attributable to Royal Dutch Shell plc shareholders as % of average net assets (i.e. equity attributable to Royal Dutch Shell plc shareholders and minority interest) 9.4 20.6 26.0 23.9 26.7 Current ratio Current assets : current liabilities 1.1 1.1 1.2 1.2 1.2 Long-term debt ratio Non-current debt as % of capital employed less current debt 18.3 9.7 8.9 7.8 7.2 Total debt ratio Non-current debt plus current debt as % of capital employed 20.2 15.3 12.6 12.1 11.7 Gearing ratio at December 31 Net debt as % of total capital 15.5 5.9 6.3 5.6 1.2

Employees

EMPLOYEES BY SEGMENT (average numbers) thousands EMPLOYEES BY COUNTRY (average numbers) thousands 2009 2008 2007 2006 2005 2009 2008 2007 2006 2005 Upstream 23 22 22 22 21 Argentina 3 3 3 3 3 Downstream 62 64 69 73 79 Australia 3 3 3 3 3 Corporate [A] 16 16 13 13 9 Brazil 2 2 2 2 2 Total 101 102 104 108 109 Canada 6 6 6 5 5 [A] Corporate includes employees working in shared service centres. China/Hong Kong 4 4 4 3 2 France 1 2 3 4 4 Germany 5 5 6 6 6 India 2 1 1 [A] [A] EMPLOYEES BY GEOGRAPHICAL AREA Malaysia 7 7 7 6 5 (average numbers) thousands Morocco 1 1 1 1 1 2009 2008 2007 2006 2005 The Netherlands 9 9 10 10 10 The Netherlands 9 9 10 10 10 Nigeria 2 2 2 2 2 UK 8 8 8 8 7 Norway 1 1 1 1 1 Other 14 15 17 19 22 Philippines 3 3 1 1 1 Europe 31 32 35 37 39 Poland 2 1 1 1 1 Africa, Asia, Australia/Oceania 34 34 33 35 33 Qatar 1 1 [A] [A] [A] USA 22 23 24 24 24 Russia [A] [A] 1 3 2 Other Americas 14 13 12 12 13 Singapore 3 3 2 2 2 Total 101 102 104 108 109 South Africa 2 2 1 2 2 Thailand 1 1 2 3 4 UK 8 8 8 8 7 USA 22 23 24 23 24 88 88 89 89 87 As percentage of total 87% 86% 85% 82% 80% Total 101 102 104 108 109 [A] Fewer than 500 employees.

EMPLOYEE COSTS [A] $ million 2009 2008 2007 2006 2005 Remuneration 10,608 10,581 10,021 8,827 8,286 Social law taxes 818 890 854 712 681 Retirement benefits 2,679 (302) 98 743 768 Share-based compensation 642 241 589 462 376 Total 14,747 11,410 11,562 10,744 10,111 [A] In addition, there were redundancy costs in 2009 of $1,535 million (2008: $85 million; 2007: $ 397 million). 62 Shell Financial and Operational Information 2005–2009 Upstream data

Upstream data

PROVED OIL AND GAS RESERVES – excluding minority interest

The tables present oil and gas reserves on a Proven minable oil sands reserves are in the proved oil and gas reserves. net basis which means that it includes the reported separately for 2005–2008. As a Moreover, from 2009 onwards bitumen reserves relating to (i) the Shell subsidiaries result of SEC rule changes these proven proved reserves are reported separately. In excluding the reserves attributable to minority minable oil sands reserves have been previous years the bitumen proved reserves interest holders in our subsidiaries and (ii) the converted to synthetic crude oil proved were included in the reported proved oil Shell share of equity-accounted investments. reserves and from 2009 these are included and gas reserves in Canada.

PROVED CRUDE OIL AND NATURAL GAS LIQUIDS, SYNTHETIC CRUDE OIL AND BITUMEN RESERVES FOR SHELL SUBSIDIARIES AND EQUITY-ACCOUNTED INVESTMENTS [A] (At December 31) million barrels 2009 2008 2007 2006 2005 Europe 526 491 641 723 871 Asia 1,830 1,562 1,604 1,599 1,674 Australia/Oceania 135 124 126 82 91 Africa 725 590 562 771 875 North America – USA 710 588 672 710 841 North America – Canada Oil and NGL 38 48 119 108 64 Synthetic crude oil 1,599 Bitumen 57 South America 57 32 39 42 63 Total including year-end price effects 5,677 3,435 3,763 4,035 4,479

PROVED NATURAL GAS RESERVES FOR SHELL SUBSIDIARIES AND EQUITY-ACCOUNTED INVESTMENTS [A][C] thousand (At December 31) million scf 2009 2008 2007 2006 2005 Europe 15,835 15,732 16,481 16,853 17,722 Asia 19,797 18,791 16,224 15,325 9,507 Australia/Oceania 6,632 3,100 2,686 2,570 2,691 Africa 3,033 1,759 1,741 2,272 2,446 North America – USA 2,323 2,402 2,480 2,634 2,698 North America – Canada 1,172 1,231 923 852 925 South America 243 303 334 230 271 Total including year-end price effects 49,035 43,318 40,869 40,736 36,260

PROVEN MINABLE OIL SANDS RESERVES (At December 31) million barrels 2008 2007 2006 2005 Total including year-end price effects 997 1,111 884 582

TOTAL PROVED OIL AND GAS RESERVES [A][B][D] (At December 31) million boe 2009 2008 2007 2006 2005 Europe 3,256 3,203 3,482 3,629 3,926 Asia 5,243 4,802 4,402 4,240 3,313 Australia/Oceania 1,278 659 589 526 555 Africa 1,249 893 862 1,163 1,297 North America – USA 1,111 1,002 1,100 1,164 1,306 North America – Canada 1,896 1,257 1,388 1,139 805 South America 99 84 97 81 110 Total proved reserves attributable to Royal Dutch Shell plc shareholders including year-end price effects 14,132 11,900 11,920 11,942 11,312 Year-end price effects 260 19 (183) (59) (60) [A] 2009 includes proved reserves associated with future production that will be consumed in operations. These volumes were not included in previous years. [B] Proven minable oil sands included for 2005–2008. [C] These quantities have not been adjusted to standard heat content. [D] For this purpose, natural gas has been converted to barrels of oil equivalent using a factor of 5,800 scf per barrel. Shell Financial and Operational Information 2005–2009 63 Upstream data

PROVED OIL AND GAS RESERVES – changes

The tables present changes in the reserves of reserves are reported separately for (i) Shell subsidiaries without deduction of the 2005–2008. As a result of SEC rule changes reserves attributable to minority interest these proven minable oil sands reserves have holders in our subsidiaries and (ii) the Shell been converted to synthetic crude oil proved share of equity-accounted investments. reserves and from 2009 these are included Changes in proven minable oil sands in the proved oil and gas reserves.

PROVED CRUDE OIL AND NATURAL GAS LIQUIDS, SYNTHETIC CRUDE OIL AND BITUMEN RESERVES FOR SHELL SUBSIDIARIES AND EQUITY-ACCOUNTED INVESTMENTS [A] (At December 31) million barrels 2009 2008 2007 2006 2005 Revisions and reclassifications 1,205 [B] 242 164 (55) 92 Improved recovery 42 54 59 27 6 Extensions and discoveries 617 51 225 250 380 Purchases of minerals in place – 4 – 89 14 Sales of minerals in place (1) (65) (206) (39) (15) Total additions including year-end price effects 1,863 286 242 272 477 Production (616) (619) (663) (711) (729)

PROVED NATURAL GAS FOR SHELL SUBSIDIARIES AND EQUITY-ACCOUNTED INVESTMENTS [A][C] thousand (At December 31) million scf 2009 2008 2007 2006 2005 Revisions and reclassifications 4,688 4,184 1,388 (156) (612) Improved recovery 1 – 1 – 2 Extensions and discoveries 4,326 968 3,636 7,651 2,577 Purchases of minerals in place 16 448 1 115 135 Sales of minerals in place – (19) (5,275) (29) (21) Total additions including year-end price effects 9,031 5,581 (249) 7,581 2,081 Production (3,315) (3,137) (2,998) (3,055) (3,032)

MINABLE OIL SANDS (At December 31) million barrels 2008 2007 2006 2005 Revisions and reclassifications (85) 6 (19) 166 Extensions and discoveries – – 437 – Total additions including year-end price effects (85) 6 418 166 Production (29) (29) (30) (35)

TOTAL PROVED OIL AND GAS RESERVES CHANGES [A][D][E] (At December 31) million boe 2009 2008 2007 2006 2005 Revisions and reclassifications 2,014 [B] 878 409 (101) 153 Improved recovery 42 54 59 27 6 Extensions and discoveries 1,362 219 853 2,006 825 Purchases of minerals in place 3 81 – 109 37 Sales of minerals in place (1) (68) (1,115) (44) (19) Total additions including year-end price effects 3,420 1,164 206 1,997 1,002 Year-end price effects 260 19 (183) (59) (60) Total additions excluding year-end price effects 3,160 1,145 389 2,056 1,062 Production (1,187) (1,189) (1,210) (1,268) (1,287) [A] 2009 includes proved reserves associated with volumes consumed in operations. These volumes were not included in previous years. [B] Excludes the 997 million bbls of previously booked proven minable oil sands reserves. [C] These quantities have not been adjusted to standard heat content. [D] Proven minable oil sands included for 2005–2008. [E] For this purpose, natural gas has been converted to boe using a factor of 5,800 scf per barrel. 64 Shell Financial and Operational Information 2005–2009 Upstream data

proved oil and gas reserves – changes by region 2009

The tables present changes in the reserves minable oil sands reserves have been of (i) Shell subsidiaries without deduction of converted to synthetic crude oil proved the reserves attributable to minority interest reserves and from 2009 these are included holders in our subsidiaries and (ii) the Shell in the proved oil and gas reserves. share of equity-accounted investments. As a Moreover, from 2009 onwards bitumen result of SEC rule changes these proven proved reserves are reported separately.

PROVED CRUDE OIL AND NATURAL GAS LIQUIDS, SYNTHETIC CRUDE OIL AND BITUMEN RESERVES FOR SHELL SUBSIDIARIES AND EQUITY-ACCOUNTED INVESTMENTS [A] (At December 31) million barrels Australia/ North America South Europe Asia Oceania Africa USA Canada America Total Oil and Oil and Oil and Oil and Oil and Oil and Synthetic Oil and NGL NGL NGL NGL NGL NGL crude oil Bitumen NGL All products Revisions and reclassifications 145 410 16 189 165 4 210 [B] 54 12 1,205 Improved recovery – 41 – 1 – – – – – 42 Extensions and discoveries 7 33 19 51 57 1 423 2 24 617 Purchases of minerals in place – – – – – – – – – – Sales of minerals in place (1) – – – – – – – – (1) Total additions including year-end price effects 151 484 35 241 222 5 633 56 36 1,863 Production (116) (216) (24) (104) (100) (7) (31) (7) (11) (616)

NATURAL GAS FOR SHELL SUBSIDIARIES AND EQUITY-ACCOUNTED INVESTMENTS [A][C] thousand million scf Australia/ North America South Europe Asia Oceania Africa USA Canada America Total Revisions and reclassifications 1,345 1,588 956 740 99 (4) (36) 4,688 Improved recovery – 1 – – – – – 1 Extensions and discoveries 59 269 2,880 720 230 160 8 4,326 Purchases of minerals in place – – 16 – – – – 16 Sales of minerals in place – – – – – – – – Total additions including year-end price effects 1,404 1,858 3,852 1,460 329 156 (28) 9,031 Production (1,301) (858) (320) (181) (408) (215) (32) (3,315)

TOTAL PROVED RESERVES CHANGES [A][D] million boe Australia/ North America South Europe Asia Oceania Africa USA Canada America Total Oil, NGL Oil, NGL Oil, NGL Oil, NGL Oil, NGL Oil, NGL Synthetic Oil, NGL and gas and gas and gas and gas and gas and gas crude oil Bitumen and gas All products Revisions and reclassifications 377 684 181 318 181 3 210 [B] 54 6 2,014 Improved recovery – 41 – 1 – – – – – 42 Extensions and discoveries 18 78 515 175 97 29 423 2 25 1,362 Purchases of minerals in place – – 3 – – – – – – 3 Sales of minerals in place (1) – – – – – – – – (1) Total additions including year-end price effects 394 803 699 494 278 32 633 56 31 3,420 Year-end price effect 260 Production (341) (363) (80) (136) (169) (44) (31) (7) (16) (1,187) Reserves replacement ratio excluding acquisitions and divestments and year-end price effects 266% Reserves replacement ratio excluding acquisitions and divestments, including year-end price effects 288% Reserves replacement ratio including acquisitions and divestments and year-end price effects 288% [A] Includes proved reserves associated with volumes consumed in operations. These volumes were not included in previous years. [B] Excludes the 997 million of previously booked proven minable oil sands. [C] These quantities have not been adjusted to standard heat content. [D] For this purpose, natural gas has been converted to barrels of oil equivalent using a factor of 5,800 scf per barrel. Shell Financial and Operational Information 2005–2009 65 Upstream data

Oil, Gas, synthetic crude oil and bitumen Production

OIL PRODUCTION available for sale [A] thousand b/d 2009 2008 2007 2006 2005 SUBS EAI SUBS EAI SUBS EAI SUBS EAI SUBS EAI Europe UK 110 154 183 223 250 Denmark 107 114 126 134 143 Norway 62 67 69 85 107 Italy 30 32 35 44 30 The Netherlands 5 5 6 6 7 Germany 3 3 4 4 4 Total Europe 312 5 370 5 417 6 490 6 534 7 Asia Oman 195 192 191 202 214 United Arab Emirates 127 146 146 147 134 Russia 106 70 51 32 20 33 2 Brunei 2 76 1 80 2 90 2 102 2 93 Malaysia 39 38 42 42 41 Syria 22 22 24 30 36 China 11 14 17 20 20 Iran 5 10 10 11 8 Philippines 4 5 5 5 4 Others 1 1 1 2 2 Total Asia 278 310 282 297 291 288 344 271 358 231 Australia/Oceania Australia 18 35 17 39 25 33 27 30 31 22 New Zealand 12 12 13 14 15 Total Australia/Oceania 30 35 29 39 38 33 41 30 46 22 Africa Nigeria 231 266 287 293 324 Gabon 29 30 31 32 36 Cameroon 12 13 14 14 13 Egypt 12 9 10 11 14 Total Africa 284 318 342 350 387 North America USA 195 78 190 82 238 86 230 92 236 97 Canada 20 46[B] 47[B] 38[B] 39[B] Total North America 215 78 236 82 285 86 268 92 275 97 South America Brazil 24 23 22 25 26 Others 1 9 1 11 1 9 23 8 15 Total South America 25 9 24 11 23 9 48 8 41 Total oil production 1,144 437 1,259 434 1,396 422 1,541 407 1,641 357 [A] Includes natural gas liquids. Royalty purchases are excluded. In those countries where PSCs operate, the figures shown represent the entitlement of the subsidiaries concerned under those contracts. [B] Includes bitumen production. 66 Shell Financial and Operational Information 2005–2009 Upstream data

NATURAL GAS PRODUCTION AVAILABLE FOR SALE [A] million scf/d 2009 2008 2007 2006 2005 SUBS EAI SUBS EAI SUBS EAI SUBS EAI SUBS EAI Europe The Netherlands 1,639 1,741 1,518 1,525 1,562 Norway 593 492 357 325 298 UK 561 678 663 775 925 Denmark 335 406 369 416 410 Germany 311 333 390 421 428 Italy 31 29 34 38 25 Austria 19 23 11 Total Europe 1,831 1,639 1,938 1,741 1,813 1,537 1,975 1,548 2,086 1,573 Asia Malaysia 886 874 865 956 858 Brunei 44 473 51 499 47 506 57 517 47 497 China 257 231 106 36 Russia 192 Philippines 121 113 109 85 89 Syria 4 6 7 11 15 Others 92 86 76 79 75 Total Asia 1,404 665 1,361 499 1,210 506 1,224 517 1,084 497 Australia/Oceania Australia 383 216 345 215 339 203 329 200 331 194 New Zealand 218 216 230 241 234 Total Australia/Oceania 601 216 561 215 569 203 570 200 565 194 Africa Nigeria 292 552 584 455 377 Egypt 163 145 167 201 238 Total Africa 455 697 751 656 615 North America USA 1,055 6 1,048 5 1,124 6 1,161 2 1,146 4 Canada 530 406 402 425 413 Total North America 1,585 6 1,454 5 1,526 6 1,586 2 1,559 4 South America Brazil 18 33 35 41 43 Others 63 65 58 49 43 Total South America 81 98 93 90 86 Total gas production 5,957 2,526 6,109 2,460 5,962 2,252 6,101 2,267 5,995 2,268 [A] In those countries where PSCs operate, the figures shown represent the entitlement of the subsidiaries concerned under those contracts. Shell Financial and Operational Information 2005–2009 67 Upstream data

Total PRODUCTION available for sale [A][B] thousand boe/d 2009 2008 2007 2006 2005 SUBS EAI SUBS EAI SUBS EAI SUBS EAI SUBS EAI Europe UK 207 271 297 356 410 Denmark 164 184 190 206 214 Norway 164 152 131 141 158 Italy 35 37 41 51 34 The Netherlands 287 305 268 269 276 Germany 57 60 71 77 78 Austria 3 4 2 Total Europe 627 287 704 305 730 271 831 273 894 278 Asia Oman 195 192 191 202 214 United Arab Emirates 127 146 146 147 134 Russia 139 70 51 32 20 33 2 Brunei 10 157 10 166 10 177 12 191 10 179 Malaysia 192 189 191 206 189 Syria 23 23 25 32 39 China 56 54 35 26 20 Iran 5 10 10 11 8 Philippines 25 24 24 20 19 Others 15 1 15 1 13 1 14 2 13 2 Total Asia 521 424 517 383 499 375 555 360 545 317 Australia/Oceania Australia 85 72 77 76 83 65 84 65 89 55 New Zealand 49 49 53 56 55 Total Australia/Oceania 134 72 126 76 136 65 139 65 144 55 Africa Nigeria 281 361 388 371 389 Gabon 29 30 31 32 36 Cameroon 12 13 14 14 13 Egypt 41 34 39 46 55 Total Africa 363 438 472 463 493 North America USA 377 79 370 83 432 87 431 92 433 98 Canada 111 116[B] 116[B] 111 110 Total North America 488 79 486 83 548 87 542 92 543 98 South America Brazil 27 29 28 32 34 Others 12 9 12 11 11 9 31 8 22 Total South America 39 9 41 11 39 9 63 8 56 Total oil and gas production 2,172 871 2,312 858 2,424 810 2,593 798 2,675 748 Synthetic oil production 80 Bitumen production 19 Mined oil sands production 78 81 82 95 Grand total 2,270 871 2,390 858 2,505 810 2,675 798 2,770 748 [A] 5,800 million scf of natural gas is equal to one million boe. [B] Includes natural gas liquids. Royalty purchases are excluded. In those countries where PSCs operate, the figures shown represent the entitlement of the subsidiaries concerned under those contracts. 68 Shell Financial and Operational Information 2005–2009 Upstream data

acreage and wells

OIL AND GAS ACREAGE [A][B][C] (At December 31) thousand acres OIL AND GAS ACREAGE [A][B][C] (At December 31) thousand acres 2009 2008 2007 2006 2005 Developed Undeveloped Developed Undeveloped Developed Undeveloped Developed Undeveloped Developed Undeveloped Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Europe 9,045 2,592 9,770 3,653 9,646 2,785 8,924 3,038 Europe 10,253 2,894 10,384 3,007 9,850 3,225 12,860 4,025 9,852 3,110 14,507 4,415 Asia 30,969 11,108 78,382 40,547 31,252 11,260 74,749 36,811 Asia 32,677 11,971 76,890 32,269 37,657 12,765 73,162 29,938 37,658 12,849 74,767 30,880 Australia/Oceania 2,276 568 82,945 24,326 2,146 552 79,548 23,052 Australia/Oceania 2,013 516 82,560 20,791 1,391 392 107,718 26,000 1,351 373 104,705 25,337 Africa 7,393 2,615 27,096 18,656 7,314 2,582 26,959 20,289 Africa 7,568 2,709 38,203 24,079 7,577 2,722 35,516 24,024 7,583 2,775 38,402 23,511 North America – USA 1,030 597 6,250 5,027 1,009 593 6,238 4,973 North America – USA 1,067 620 4,825 3,542 1,234 665 3,962 3,280 1,250 563 4,359 3,069 North America – Canada 966 628 26,712 19,448 1,025 707 27,792 19,546 North America – Canada 803 544 27,409 19,200 751 497 27,725 19,279 679 440 27,191 18,965 South America 126 59 18,081 7,178 115 53 4,387 1,877 South America 114 54 4,387 1,877 194 72 2,688 1,049 193 111 2,906 1,349 Total 51,805 18,167 249,236 118,835 52,507 18,532 228,597 109,586 Total 54,495 19,308 244,658 104,765 58,654 20,338 263,631 107,595 58,566 20,221 266,837 107,526

NUMBER OF PRODUCTIVE WELLS [A][B] (At December 31) NUMBER OF PRODUCTIVE WELLS [A][B] (At December 31) 2009 2008 2007 2006 2005 Oil Gas Oil Gas Oil Gas Oil Gas Oil Gas Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Europe 1,544 423 1,343 446 1,569 422 1,323 440 Europe 1,638 427 1,334 452 1,647 475 1,487 461 1,762 491 1,355 448 Asia 6,751 2,250 207 99 6,043 2,038 200 95 Asia 5,652 1,906 178 85 5,381 1,854 170 81 5,155 1,731 168 77 Australia/Oceania 39 6 566 122 42 9 319 60 Australia/Oceania 31 7 116 34 20 5 97 30 25 7 103 25 Africa 1,150 415 80 53 1,163 420 79 49 Africa 1,028 374 71 47 972 358 82 55 1,258 434 74 50 North America – USA 15,425 7,835 1,640 1,170 15,505 7,828 1,412 1,037 North America – USA 15,493 7,825 1,040 765 15,977 8,077 1,069 830 16,159 8,270 873 636 North America – Canada 446 382 947 713 429 365 888 665 North America – Canada 360 303 339 262 295 238 316 245 65 65 293 278 South America 72 32 12 5 68 29 12 5 South America 67 29 12 6 60 26 10 5 57 52 10 6 Total 25,427 11,343 4,795 2,608 24,819 11,111 4,233 2,351 Total 24,269 10,871 3,090 1,651 24,352 11,033 3,231 1,707 24,481 11,050 2,876 1,520

NUMBER OF NET PRODUCTIVE WELLS AND DRY HOLES DRILLED [A] (At December 31) NUMBER OF NET PRODUCTIVE WELLS AND DRY HOLES DRILLED [A] (At December 31) 2009 2008 2007 2006 2005 Productive Dry Productive Dry Productive Dry Productive Dry Productive Dry Exploratory Exploratory Europe 6 3 9 3 Europe 10 1 7 7 5 3 Asia 38 10 27 4 Asia 41 7 21 5 7 2 Australia/Oceania 24 3 6 2 Australia/Oceania 3 8 2 2 2 1 Africa 8 4 13 4 Africa 11 6 10 5 11 4 North America – USA 49 2 13 4 North America – USA 23 3 30 3 9 3 North America – Canada 32 19 41 46 North America – Canada 50 10 22 3 3 3 South America 1 – 3 1 South America 1 1 – – – 1 Total 158 41 112 64 Total 139 36 92 25 37 17 Development Development Europe 15 – 7 1 Europe 18 1 32 1 25 – Asia 260 3 210 1 Asia 185 2 172 1 186 4 Australia/Oceania 27 – 3 – Australia/Oceania 3 – 5 – 4 – Africa 12 1 17 1 Africa 22 – 20 1 16 1 North America – USA 424 1 475 1 North America – USA 475 2 478 – 446 – North America – Canada 45 – 59 – North America – Canada 42 – 74 2 22 – South America 5 – 2 – South America 2 – 2 – 4 – Total 788 5 773 4 Total 747 5 783 5 703 5 [A] Including equity-accounted investments. [B] The term “gross” relates to the total activity in which Shell subsidiaries and equity-accounted investments have an interest, and the term “net” relates to the sum of the fractional interests owned by Shell subsidiaries plus the Shell share of equity-accounted investments’ fractional interest. [C] One thousand acres equals approximately 4 km2. Shell Financial and Operational Information 2005–2009 69 Upstream data

OIL AND GAS ACREAGE [A][B][C] (At December 31) thousand acres OIL AND GAS ACREAGE [A][B][C] (At December 31) thousand acres 2009 2008 2007 2006 2005 Developed Undeveloped Developed Undeveloped Developed Undeveloped Developed Undeveloped Developed Undeveloped Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Europe 9,045 2,592 9,770 3,653 9,646 2,785 8,924 3,038 Europe 10,253 2,894 10,384 3,007 9,850 3,225 12,860 4,025 9,852 3,110 14,507 4,415 Asia 30,969 11,108 78,382 40,547 31,252 11,260 74,749 36,811 Asia 32,677 11,971 76,890 32,269 37,657 12,765 73,162 29,938 37,658 12,849 74,767 30,880 Australia/Oceania 2,276 568 82,945 24,326 2,146 552 79,548 23,052 Australia/Oceania 2,013 516 82,560 20,791 1,391 392 107,718 26,000 1,351 373 104,705 25,337 Africa 7,393 2,615 27,096 18,656 7,314 2,582 26,959 20,289 Africa 7,568 2,709 38,203 24,079 7,577 2,722 35,516 24,024 7,583 2,775 38,402 23,511 North America – USA 1,030 597 6,250 5,027 1,009 593 6,238 4,973 North America – USA 1,067 620 4,825 3,542 1,234 665 3,962 3,280 1,250 563 4,359 3,069 North America – Canada 966 628 26,712 19,448 1,025 707 27,792 19,546 North America – Canada 803 544 27,409 19,200 751 497 27,725 19,279 679 440 27,191 18,965 South America 126 59 18,081 7,178 115 53 4,387 1,877 South America 114 54 4,387 1,877 194 72 2,688 1,049 193 111 2,906 1,349 Total 51,805 18,167 249,236 118,835 52,507 18,532 228,597 109,586 Total 54,495 19,308 244,658 104,765 58,654 20,338 263,631 107,595 58,566 20,221 266,837 107,526

NUMBER OF PRODUCTIVE WELLS [A][B] (At December 31) NUMBER OF PRODUCTIVE WELLS [A][B] (At December 31) 2009 2008 2007 2006 2005 Oil Gas Oil Gas Oil Gas Oil Gas Oil Gas Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net Europe 1,544 423 1,343 446 1,569 422 1,323 440 Europe 1,638 427 1,334 452 1,647 475 1,487 461 1,762 491 1,355 448 Asia 6,751 2,250 207 99 6,043 2,038 200 95 Asia 5,652 1,906 178 85 5,381 1,854 170 81 5,155 1,731 168 77 Australia/Oceania 39 6 566 122 42 9 319 60 Australia/Oceania 31 7 116 34 20 5 97 30 25 7 103 25 Africa 1,150 415 80 53 1,163 420 79 49 Africa 1,028 374 71 47 972 358 82 55 1,258 434 74 50 North America – USA 15,425 7,835 1,640 1,170 15,505 7,828 1,412 1,037 North America – USA 15,493 7,825 1,040 765 15,977 8,077 1,069 830 16,159 8,270 873 636 North America – Canada 446 382 947 713 429 365 888 665 North America – Canada 360 303 339 262 295 238 316 245 65 65 293 278 South America 72 32 12 5 68 29 12 5 South America 67 29 12 6 60 26 10 5 57 52 10 6 Total 25,427 11,343 4,795 2,608 24,819 11,111 4,233 2,351 Total 24,269 10,871 3,090 1,651 24,352 11,033 3,231 1,707 24,481 11,050 2,876 1,520

NUMBER OF NET PRODUCTIVE WELLS AND DRY HOLES DRILLED [A] (At December 31) NUMBER OF NET PRODUCTIVE WELLS AND DRY HOLES DRILLED [A] (At December 31) 2009 2008 2007 2006 2005 Productive Dry Productive Dry Productive Dry Productive Dry Productive Dry Exploratory Exploratory Europe 6 3 9 3 Europe 10 1 7 7 5 3 Asia 38 10 27 4 Asia 41 7 21 5 7 2 Australia/Oceania 24 3 6 2 Australia/Oceania 3 8 2 2 2 1 Africa 8 4 13 4 Africa 11 6 10 5 11 4 North America – USA 49 2 13 4 North America – USA 23 3 30 3 9 3 North America – Canada 32 19 41 46 North America – Canada 50 10 22 3 3 3 South America 1 – 3 1 South America 1 1 – – – 1 Total 158 41 112 64 Total 139 36 92 25 37 17 Development Development Europe 15 – 7 1 Europe 18 1 32 1 25 – Asia 260 3 210 1 Asia 185 2 172 1 186 4 Australia/Oceania 27 – 3 – Australia/Oceania 3 – 5 – 4 – Africa 12 1 17 1 Africa 22 – 20 1 16 1 North America – USA 424 1 475 1 North America – USA 475 2 478 – 446 – North America – Canada 45 – 59 – North America – Canada 42 – 74 2 22 – South America 5 – 2 – South America 2 – 2 – 4 – Total 788 5 773 4 Total 747 5 783 5 703 5

[A] Including equity-accounted investments. [A] Including equity-accounted investments. [B] The term “gross” relates to the total activity in which Shell subsidiaries and equity-accounted investments have an interest, and the term “net” relates to the sum of [B] The term “gross” relates to the total activity in which Shell subsidiaries and equity-accounted investments have an interest, and the term “net” relates to the sum of the fractional interests owned by Shell subsidiaries plus the Shell share of equity-accounted investments’ fractional interest. the fractional interests owned by Shell subsidiaries plus the Shell share of equity-accounted investments’ fractional interest. [C] One thousand acres equals approximately 4 km2. [C] One thousand acres equals approximately 4 km2. 70 Shell Financial and Operational Information 2005–2009 Upstream data

Upstream Earnings

2009 $ million Upstream Upstream Europe Asia-Pacific [A] Other [B] International Americas Total Revenue (third party and inter-segment) 20,403 6,617 15,316 42,336 12,804 55,140 Share of profit of equity-accounted investments 1,485 740 983 3,208 644 3,852 Interest and other income 75 379 82 536 116 652 Total revenue and other income 21,963 7,736 16,381 46,080 13,564 59,644 Purchases 7,341 1,187 1,500 10,028 1,618 11,646 Production and manufacturing expenses 3,229 1,705 3,548 8,482 5,414 13,896 Taxes other than income tax 322 316 506 1,144 124 1,268 Selling, distribution and administrative expenses 1,555 71 39 1,665 541 2,206 Research and development 415 – – 415 219 634 Exploration 273 276 660 1,209 969 2,178 Depreciation, depletion and amortisation 2,745 1,091 1,508 5,344 4,531 9,875 Interest expense 338 22 138 498 147 645 Earnings before taxation 5,745 3,068 8,482 17,295 1 17,296 Taxation 2,989 454 6,643 10,086 (1,144) 8,942 Earnings after taxation 2,756 2,614 1,839 7,209 1,145 8,354 Cash flow from operations 4,724 3,723 4,412 12,859 7,076 19,935 Less: Net working capital movements 894 (84) (372) 438 1,052 1,490 Cash flow from operations excluding net working capital movements 3,830 3,807 4,784 12,421 6,024 18,445

2008 $ million Upstream Upstream Europe Asia-Pacific [A] Other [B] International Americas Total Revenue (third party and inter-segment) 28,979 10,050 25,233 64,262 24,046 88,308 Share of profit of equity-accounted investments 2,582 1,433 2,065 6,080 1,441 7,521 Interest and other income 2,304 690 446 3,440 684 4,124 Total revenue and other income 33,865 12,173 27,744 73,782 26,171 99,953 Purchases 7,164 2,553 1,910 11,627 5,231 16,858 Production and manufacturing expenses 3,131 1,494 3,465 8,090 5,572 13,662 Taxes other than income tax 502 875 903 2,280 191 2,471 Selling, distribution and administrative expenses 1,431 120 26 1,577 453 2,030 Research and development 481 – – 481 295 776 Exploration 416 185 388 989 1,006 1,995 Depreciation, depletion and amortisation 3,114 1,426 1,943 6,483 3,423 9,906 Interest expense 348 23 111 482 104 586 Earnings before taxation 17,278 5,497 18,998 41,773 9,896 51,669 Taxation 8,469 1,015 12,991 22,475 2,688 25,163 Earnings after taxation 8,809 4,482 6,007 19,298 7,208 26,506 Cash flow from operations 12,885 5,644 9,977 28,506 10,175 38,681 Less: Net working capital movements 1,466 314 1,737 3,517 (284) 3,233 Cash flow from operations excluding net working capital movements 11,419 5,330 8,240 24,989 10,459 35,448 [A] Asia-Pacific: East Asia and Australia/Oceania. [B] Other: Africa, Middle East and CIS. Shell Financial and Operational Information 2005–2009 71 Upstream data

2007 $ million Upstream Upstream Europe Asia-Pacific [A] Other [B] International Americas Total Revenue (third party and inter-segment) 21,080 6,807 20,111 47,998 19,280 67,278 Share of profit of equity-accounted investments 1,767 897 1,612 4,276 1,170 5,446 Interest and other income 1,815 399 19 2,233 805 3,038 Total revenue and other income 24,662 8,103 21,742 54,507 21,255 75,762 Purchases 4,725 1,333 1,831 7,889 4,059 11,948 Production and manufacturing expenses 3,257 997 4,301 8,555 4,493 13,048 Taxes other than income tax 401 498 839 1,738 140 1,878 Selling, distribution and administrative expenses 1,242 85 37 1,364 651 2,015 Research and development 439 – – 439 427 866 Exploration 178 259 408 845 977 1,822 Depreciation, depletion and amortisation 3,319 1,193 2,397 6,909 3,004 9,913 Interest expense 300 18 74 392 79 471 Earnings before taxation 10,801 3,720 11,855 26,376 7,425 33,801 Taxation 4,982 643 8,298 13,923 1,784 15,707 Earnings after taxation 5,819 3,077 3,557 12,453 5,641 18,094 Cash flow from operations 6,394 4,105 7,287 17,786 9,577 27,363 Less: Net working capital movements (174) (110) 63 (221) 1,714 1,493 Cash flow from operations excluding net working capital movements 6,568 4,215 7,224 18,007 7,863 25,870

2006 $ million Upstream Upstream Europe Asia-Pacific [A] Other [B] International Americas Total Revenue (third party and inter-segment) 23,367 5,539 18,515 47,421 18,195 65,616 Share of profit of equity-accounted investments 1,493 936 1,174 3,603 990 4,593 Interest and other income 113 152 16 281 198 479 Total revenue and other income 24,973 6,627 19,705 51,305 19,383 70,688 Purchases 4,572 481 1,127 6,180 3,522 9,702 Production and manufacturing expenses 2,800 830 2,993 6,623 3,883 10,506 Taxes other than income tax 345 354 802 1,501 139 1,640 Selling, distribution and administrative expenses 1,299 60 54 1,413 557 1,970 Research and development 281 – – 281 433 714 Exploration 214 165 368 747 651 1,398 Depreciation, depletion and amortisation 3,260 946 1,957 6,163 3,135 9,298 Interest expense 221 20 57 298 56 354 Earnings before taxation 11,981 3,771 12,347 28,099 7,007 35,106 Taxation 6,529 865 7,932 15,326 1,928 17,254 Earnings after taxation 5,452 2,906 4,415 12,773 5,079 17,852 Cash flow from operations 6,513 3,956 5,937 16,406 9,067 25,473 Less: Net working capital movements (1,457) (145) 68 (1,534) 577 (957) Cash flow from operations excluding net working capital movements 7,970 4,101 5,869 17,940 8,490 26,430

2005 $ million Upstream Upstream Europe Asia-Pacific [A] Other [B] International Americas Total Revenue (third party and inter-segment) 21,550 4,026 16,197 41,773 18,812 60,585 Share of profit of equity-accounted investments 2,945 759 758 4,462 655 5,117 Interest and other income 323 198 11 532 350 882 Total revenue and other income 24,818 4,983 16,966 46,767 19,817 66,584 Purchases 7,678 112 745 8,535 5,154 13,689 Production and manufacturing expenses 2,027 626 2,047 4,700 3,392 8,092 Taxes other than income tax 276 249 1,362 1,887 131 2,018 Selling, distribution and administrative expenses 971 61 50 1,082 522 1,604 Research and development 232 4 3 239 186 425 Exploration 172 56 307 535 622 1,157 Depreciation, depletion and amortisation 3,779 837 1,249 5,865 2,703 8,568 Interest expense 189 17 63 269 45 314 Earnings before taxation 9,494 3,021 11,140 23,655 7,062 30,717 Taxation 3,801 518 8,517 12,836 2,054 14,890 Earnings after taxation 5,693 2,503 2,623 10,819 5,008 15,827 Cash flow from operations 7,237 3,367 4,228 14,832 6,095 20,927 Less: Net working capital movements 789 950 (326) 1,413 (2,775) (1,362) Cash flow from operations excluding net working capital movements 6,448 2,417 4,554 13,419 8,870 22,289 72 Shell Financial and Operational Information 2005–2009 Upstream data

Oil and GAS exploration and production activities earnings

Shell subsidiaries

2009 $ MILLION Australia/ North America South Europe Asia Oceania Africa USA Canada [B] America Total Revenue: Third parties 2,945 2,449 1,001 1,613 3,055 348 119 11,530 Sales between businesses 8,271 8,170 877 5,524 2,774 3,334 486 29,436 Total 11,216 10,619 1,878 7,137 5,829 3,682 605 40,966 Production costs excluding taxes 2,729 1,113 177 1,285 1,666 1,963 184 9,117 Taxes other than income tax [A] 322 185 172 465 56 – 68 1,268 Exploration expense 273 208 196 532 610 177 182 2,178 Depreciation, depletion and amortisation 2,730 937 307 1,233 2,440 1,999 124 9,770 Other income/(costs) (1,064) (2,458) (463) (444) (653) (1,075) (72) (6,229) Earnings before taxation 4,098 5,718 563 3,178 404 (1,532) (25) 12,404 Taxation 2,886 4,744 69 2,370 (458) (572) (126) 8,913 Earnings after taxation 1,212 974 494 808 862 (960) 101 3,491

$/boe Revenue 48.96 55.94 38.51 53.95 42.37 47.95 42.54 49.44 Production costs excluding taxes 11.91 5.86 3.63 9.71 12.11 25.56 12.94 11.00 Taxes other than income tax [A] 1.41 0.97 3.53 3.51 0.41 – 4.78 1.53 Exploration expense 1.19 1.10 4.02 4.02 4.43 2.31 12.80 2.63 Depreciation, depletion and amortisation 11.92 4.94 6.29 9.32 17.74 26.03 8.72 11.79 Other income/(costs) (4.64) (12.95) (9.50) (3.37) (4.74) (14.00) (5.06) (7.52) Earnings before taxation 17.89 30.12 11.54 24.02 2.94 (19.95) (1.76) 14.97 Taxation 12.60 24.99 1.41 17.91 (3.33) (7.45) (8.86) 10.76 Earnings after taxation 5.29 5.13 10.13 6.11 6.27 (12.50) 7.10 4.21 [A] Includes cash paid royalties to governments outside North America. [B] Includes synthetic crude oil activities of earnings after taxation of $249 million.

2008 $ MILLION Australia/ North America South Europe Asia Oceania Africa USA Canada America Total Revenue: Third parties 6,210 3,764 170 3,104 5,219 1,131 479 20,077 Sales between businesses 13,771 13,001 1,440 8,429 5,235 1,573 371 43,820 Total 19,981 16,765 1,610 11,533 10,454 2,704 850 63,897 Production costs excluding taxes 2,383 1,331 157 1,207 1,294 750 161 7,283 Taxes other than income tax [A] 501 639 258 882 101 – 90 2,471 Exploration expense 414 131 143 300 680 180 147 1,995 Depreciation, depletion and amortisation 3,102 1,299 220 1,595 2,166 880 74 9,336 Other income/(costs) (440) (2,107) 8 (20) (76) (330) (41) (3,006) Earnings before taxation 13,141 11,258 840 7,529 6,137 564 337 39,806 Taxation 8,391 9,098 205 4,505 2,044 11 287 24,541 Earnings after taxation 4,750 2,160 635 3,024 4,093 553 50 15,265

$/boe Revenue 77.53 88.66 34.99 71.91 77.05 63.69 56.79 75.50 Production costs excluding taxes 9.25 7.01 3.41 7.53 9.54 17.67 10.76 8.61 Taxes other than income tax [A] 1.94 3.38 5.61 5.50 0.74 – 6.01 2.92 Exploration expense 1.61 0.69 3.11 1.87 5.01 4.24 9.82 2.36 Depreciation, depletion and amortisation 12.04 6.87 4.78 9.95 15.96 20.73 4.94 11.03 Other income/(costs) (1.70) (11.17) 0.17 (0.11) (0.57) (7.77) (2.75) (3.54) Earnings before taxation 50.99 59.54 18.25 46.95 45.23 13.28 22.51 47.04 Taxation 32.56 48.12 4.45 28.09 15.06 0.25 19.17 29.00 Earnings after taxation 18.43 11.42 13.80 18.86 30.17 13.03 3.34 18.04 [A] Includes cash paid royalties to governments outside North America. Shell Financial and Operational Information 2005–2009 73 Upstream data

2007 $ MILLION Australia/ North America South Europe Asia Oceania Africa USA Canada America Total Revenue: Third parties 3,750 2,961 226 1,108 3,099 1,322 192 12,658 Sales between businesses 11,654 9,097 1,352 8,955 5,765 1,021 501 38,345 Total 15,404 12,058 1,578 10,063 8,864 2,343 693 51,003 Production costs excluding taxes 2,433 1,313 131 1,312 1,242 655 158 7,244 Taxes other than income tax [A] 401 342 165 829 74 – 67 1,878 Exploration expense 178 141 183 345 675 246 54 1,822 Depreciation, depletion and amortisation 3,311 893 350 2,168 2,183 514 13 9,432 Other income/(costs) 107 (1,529) 90 (1,670) (398) (708) (44) (4,152) Earnings before taxation 9,188 7,840 839 3,739 4,292 220 357 26,475 Taxation 4,961 6,499 139 2,332 1,488 (66) 19 15,372 Earnings after taxation 4,227 1,341 700 1,407 2,804 286 338 11,103

$/boe Revenue 57.84 66.12 31.76 58.47 56.24 55.19 48.64 57.65 Production costs excluding taxes 9.15 7.20 2.64 7.62 7.88 15.43 11.09 8.19 Taxes other than income tax [A] 1.51 1.88 3.32 4.82 0.47 – 4.70 2.12 Exploration expense 0.67 0.77 3.68 2.00 4.28 5.79 3.79 2.06 Depreciation, depletion and amortisation 12.43 4.90 7.05 12.60 13.85 12.11 0.91 10.66 Other income/(costs) 0.42 (8.38) 1.82 (9.70) (2.53) (16.68) (3.09) (4.70) Earnings before taxation 34.50 42.99 16.89 21.73 27.23 5.18 25.06 29.92 Taxation 18.63 35.64 2.80 13.55 9.44 (1.56) 1.34 17.37 Earnings after taxation 15.87 7.35 14.09 8.18 17.79 6.74 23.72 12.55 [A] Includes cash paid royalties to governments outside North America.

2006 $ MILLION Australia/ North America South Europe Asia Oceania Africa USA Canada America Total Revenue: Third parties 5,937 3,800 258 887 2,339 1,094 473 14,788 Sales between businesses 11,287 8,305 1,065 7,393 6,266 879 509 35,704 Total 17,224 12,105 1,323 8,280 8,605 1,973 982 50,492 Production costs excluding taxes 2,291 1,256 123 928 1,199 556 151 6,504 Taxes other than income tax [A] 345 272 140 744 71 – 67 1,639 Exploration expense 214 90 104 340 471 122 57 1,398 Depreciation, depletion and amortisation 3,498 880 225 1,705 1,823 351 683 9,165 Other income/(costs) (781) (1,128) (249) (199) (649) (388) (106) (3,500) Earnings before taxation 10,095 8,479 482 4,364 4,392 556 (82) 28,286 Taxation 6,381 6,331 188 2,248 1,538 158 (27) 16,817 Earnings after taxation 3,714 2,148 294 2,116 2,854 398 (55) 11,469

$/boe Revenue 56.82 59.75 26.03 48.98 54.80 48.58 42.36 53.35 Production costs excluding taxes 7.56 6.20 2.42 5.49 7.64 13.69 6.51 6.87 Taxes other than income tax [A] 1.14 1.34 2.75 4.40 0.45 – 2.89 1.73 Exploration expense 0.71 0.44 2.05 2.01 3.00 3.00 2.46 1.48 Depreciation, depletion and amortisation 11.54 4.34 4.43 10.09 11.61 8.64 29.46 9.68 Other income/(costs) (2.57) (5.58) (4.90) (1.17) (4.13) (9.56) (4.58) (3.70) Earnings before taxation 33.30 41.85 9.48 25.82 27.97 13.69 (3.54) 29.89 Taxation 21.05 31.25 3.70 13.30 9.79 3.89 (1.17) 17.77 Earnings after taxation 12.25 10.60 5.78 12.52 18.18 9.80 (2.37) 12.12 [A] Includes cash paid royalties to governments outside North America. 74 Shell Financial and Operational Information 2005–2009 Upstream data

2005 $ MILLION Australia/ North America South Europe Asia Oceania Africa USA Canada America Total Revenue: Third parties 3,399 2,925 79 225 2,850 1,089 369 10,936 Sales between businesses 9,869 6,861 940 7,503 5,050 971 385 31,579 Total 13,268 9,786 1,019 7,728 7,900 2,060 754 42,515 Production costs excluding taxes 1,968 1,038 135 718 962 362 147 5,330 Taxes other than income tax [A] 277 183 118 1310 78 – 53 2,019 Exploration expense 213 75 17 229 378 139 107 1,158 Depreciation, depletion and amortisation 3,888 817 252 975 1629 291 529 8,381 Other income/(costs) (413) (480) (28) 84 (346) (574) 118 (1,639) Earnings before taxation 6,509 7,193 469 4,580 4,507 694 36 23,988 Taxation 3,767 5,190 69 3,728 1,533 277 (41) 14,523 Earnings after taxation 2,742 2,003 400 852 2,974 417 77 9,465

$/boe Revenue 40.68 49.20 19.47 42.94 49.92 51.21 37.00 43.55 Production costs excluding taxes 6.03 5.22 2.58 3.99 6.08 9.00 7.21 5.46 Taxes other than income tax [A] 0.85 0.92 2.25 7.28 0.49 – 2.60 2.07 Exploration expense 0.65 0.38 0.32 1.27 2.39 3.46 5.25 1.19 Depreciation, depletion and amortisation 11.92 4.11 4.81 5.42 10.29 7.23 25.96 8.59 Other income/(costs) (1.28) (2.40) (0.55) 0.47 (2.19) (14.27) 5.79 (1.67) Earnings before taxation 19.95 36.17 8.96 25.45 28.48 17.25 1.77 24.57 Taxation 11.54 26.10 1.32 20.72 9.69 6.88 (2.01) 14.87 Earnings after taxation 8.41 10.07 7.64 4.73 18.79 10.37 3.78 9.70 [A] Includes cash paid royalties to governments outside North America.

Shell share of equity-accounted investments

2009–2005 $ million Australia/ North America South 2009 Europe Asia Oceania [B] Africa USA Canada America Total Third party revenue 4,965 4,962 1,053 1,613 192 12,785 Production costs excluding taxes 334 843 148 454 42 1,821 Taxes other than income tax [A] 2,201 1,446 72 3 9 3,731 Exploration expense 13 126 92 1 232 Depreciation, depletion and amortisation 300 964 294 293 297 2,148 Other income/(costs) 332 (76) 30 342 (36) 592 Earnings before taxation 2,449 1,507 477 1,204 (192) 5,445 Taxation 940 955 194 437 11 2,537 Earnings after taxation 1,509 552 283 767 (203) 2,908 2008 2,519 467 535 1,281 3 165 4,970 2007 1,667 597 238 929 7 145 3,583 2006 1,411 509 230 875 6 44 3,075 2005 2,854 348 181 723 6 4,112 [A] Includes cash paid royalties to governments outside North America. [B] Shell owns 34.27% of Woodside Petroleum Ltd, a publicly listed company on the Australian stock exchange. We have limited access to data; accordingly the numbers are estimated.

oil sands

OIL SANDS UNIT OPERATING COSTS $/b 2009 2008 2007 2006 2005 Mining and upgrader cash operating costs [A] 29.51 38.15 28.92 29.65 18.29 Depreciation, depletion and amortisation costs 4.88 5.68 4.42 5.13 4.83 Total unit costs 37.37 43.83 33.34 34.78 23.12 [A] Unit cash operating cost defined as: operating, selling and general expenses plus cash costs items included in cost of goods sold excluding pre-development and centrally allocated costs divided by synthetic crude sales volumes excluding blend stock. Shell Financial and Operational Information 2005–2009 75 Upstream data

LNG and GTL

LNG REGASIFICATION TERMINAL CAPACITY (At December 31, 2009) Project name Location Shell capacity rights (mtpa) Capacity right period Status Start-up date Huelva Huelva, Spain 0.3[A] 2001–2009 In operation 1988 Barcelona Barcelona, Spain 0.9[A] 2005–2020 In operation 1969 Hazira Gujarat, India 2.2 from 2005 In operation 2005 Altamira Altamira, Mexico 3.3 from 2006 In operation 2006 Cove Point Lusby, MD, USA 1.8 2003–2023 In operation 2003 Costa Azul Baja California, Mexico 2.9 2008–2028 In operation 2008 Elba Island [B] Elba Island, GA, USA 2.8 2006–2036 In operation 2006 Elba Expansion Elba Island, GA, USA 4.2 2010–2035 In construction 2010 [A] Capacity rights as at end 2009, which will change over capacity right period. [B] Capacity leased to third party until 2010.

LNG GAS CARRIERS [A] (At December 31) number of ships thousand mscm Contract 2009 2008 2007 2006 2005 2009 2008 2007 2006 2005 Owned/demise-hire (LNG) 5 5 6[B] 6 6 657 657 797 797 797 Time-charter (LNG)[C] 3 4 5 4 1 427 566 849 573 145 Total 8 9 11 10 7 1,084 1,233 1,646 1,370 942 [A] Excludes LNG ships owned or chartered by LNG joint ventures. [B] One of these ships with a capacity of 139,000 mscm was sold in 2008. [C] Three of these ships were on flexible charter based on market demand.

SHELL SHARE OF LNG SALES VOLUME million tonnes GTL PLANTS (At December 31, 2009) 2009 2008 2007 2006 2005 Shell interest 100% capacity Australia 3.2 2.6 2.6 2.6 2.6 Location (%) (b/d) Status Brunei 1.6 1.8 1.9 1.9 1.7 Malaysia Bintulu 72 14,700 In operation Malaysia 2.2 2.3 2.3 2.1 2.0 Pearl Train 1 Qatar 100 70,000 In construction Nigeria 2.9 4.2 4.2 3.3 2.3 Pearl Train 2 Qatar 100 70,000 In construction Oman 2.1 2.2 2.2 2.2 2.1 Sakhalin 1.4 – – – – Total 13.4 13.1 13.2 12.1 10.7

SHELL INTEREST, DIRECT AND INDIRECT, IN LIQUEFACTION PLANT CAPACITY (At December 31, 2009) Shell interest, direct 100% capacity Location and indirect (%) (mtpa)[A] Australia North West Shelf Karratha 22 16.3 Brunei LNG Lumut 25 7.8 Malaysia LNG (Dua and Tiga) Bintulu 15 14.6[B] Nigeria LNG Bonny 26 21.6 Oman LNG Sur 30 7.1 Oman (Qalhat) Sur 11 3.7 Sakhalin II Train 1 and 2 Sakhalin 28 9.6 [A] As reported by the joint venture partner. [B] Our interests in Dua and Tiga plants are due to expire in 2015 and 2023 respectively.

CAPACITY UNDER CONSTRUCTION (At December 31, 2009) Shell interest, direct 100% capacity Location and indirect (%) (mtpa)[A] Qatargas 4 Ras Laffan 30 7.8 Australia Pluto I Karratha 31[B] 4.3 Gorgon Barrow Island 25 15 [A] As reported by the operator. [B] Based on 90% Woodside shareholding in the Pluto I plant. 76 Shell Financial and Operational Information 2005–2009 Downstream data

DOWNstream data

Oil Products and refining locations

OIL PRODUCTS REFINERY AVAILABILITY % 2009 2008 2007 2006 2005 Average worldwide 93 91 91 92 92

COST OF CRUDE OIL PROCESSED OR CONSUMED [A] $/b 2009 2008 2007 2006 2005 Total 58.96 94.05 71.83 60.46 48.24

OPERABLE CRUDE OIL DISTILLATION CAPACITY [B] thousand b/calendar day [C][G] 2009 2008 2007 2006 2005 Europe 1,519 1,601 1,815 1,823 1,822 Africa, Asia, Australia/Oceania 935 923 953 927 899 USA 801 803 835 893 893 Other Americas 384 351 350 348 350 Total 3,639 3,678 3,953 3,991 3,964

CRUDE OIL PROCESSED [D] thousand b/d [C] 2009 2008 2007 2006 2005 Europe 1,251 1,394 1,644 1,641 1,701 Africa, Asia, Australia/Oceania 523 683 765 751 802 USA 721 751 789 874 855 Other Americas 288 294 299 303 315 Total 2,783 3,122 3,497 3,569 3,673 Shell share of equity-accounted investments 360 372 392 417 455

REFINERY PROCESSING INTAKE [E] thousand b/d [C] 2009 2008 2007 2006 2005 Crude oil 2,783 3,123 3,496 3,617 3,722 Feedstocks 284 265 283 245 259 3,067 3,388 3,779 3,862 3,981 Europe 1,330 1,481 1,731 1,732 1,804 Africa, Asia, Australia/Oceania 596 729 811 808 849 USA 805 826 879 956 953 Other Americas 336 352 358 366 375 Total 3,067 3,388 3,779 3,862 3,981 Metric equivalent (mtpa) 153 167 185 189 195

REFINERY PROCESSING OUTTURN [F] thousand b/d [C] 2009 2008 2007 2006 2005 Gasolines 1,179 1,229 1,363 1,444 1,492 Kerosines 341 375 366 368 382 Gas/Diesel oils 1,025 1,145 1,190 1,215 1,256 Fuel oil 279 315 348 346 391 Other products 432 471 593 597 567 Total 3,256 3,535 3,860 3,970 4,088 [A] Includes upstream margin on crude supplied by Shell and equity-accounted investment exploration and production companies. [B] Shell average operating capacity for the year and excluding mothballed capacity. [C] One barrel per day is equivalent to approximately 50 tonnes a year, depending on the specific gravity of the crude oil. [D] Including natural gas liquids; includes processing for others and excludes processing by others. [E] Including crude oil and natural gas liquids plus feedstocks processed in crude oil distillation units and in secondary conversion units. [F] Excluding “own use” and products acquired for blending purposes. [G] Calendar day capacity is the maximum sustainable capacity minus capacity loss due to normal unit down time. Shell Financial and Operational Information 2005–2009 77 Downstream data

LOCATION, PERCENTAGE OF SHELL INTEREST AND CAPACITY OF REFINing Locations [A] (At December 31, 2009) thousand b/calendar day Refinery Shell Atmospheric Thermal cracking/ Catalytic Capacity 100% location Asset class interest %[B] distillation visbreaking/coking cracking hydrocracking Europe Czech Republic Kralupy 16 59 22 Litvinov 16 101 14 30 Denmark Fredericia  100 65 40 Germany Harburg  100 105 14 15 Heide n 100 83 14 16 Miro 32 310 65 89 Schwedt  38 220 47 50 Rheinland n  100 327 57 79 The Netherlands Pernis n  90 404 45 48 81 Norway Mongstad 21 203 23 55 Sweden Gothenburg 100 80 31 Turkey Batman 1 20 Izmir 1 218 17 14 17 Izmit 1 216 13 24 Kirikale 1 107 14 UK Eastham 50 20 Stanlow  100 272 69 Asia-Pacific Australia Clyde 100 79 35 Geelong  100 118 38 Japan Mizue (Toa)   18 60 22 38 Ohgimachi (Showa) [C]   35 110 Yamaguchi  13 110 25 Yokkaichi   26 193 55 Malaysia Port Dickson  51 109 39 New Zealand Whangarei [D] 17 104 28 Pakistan Karachi 30 43 Philippines Tabangao  67 85 31 Singapore Pulau Bukom   100 462 63 34 30 Middle East Saudi Arabia Al Jubail  50 290 85 45 Africa South Africa Durban  38 165 25 34 USA California Martinez   100 143 42 65 37 Louisiana Convent  50 227 81 45 Norco n 50 229 25 107 34 Texas Deer Park n  50 312 79 63 53 Port Arthur  50 275 50 81 Washington Puget Sound   100 136 23 52 Other Americas Argentina Buenos Aires   100 100 18 20 Canada Alberta Scotford  100 92 62 Ontario Sarnia  100 71 5 19 9 Quebec Montreal East [C]  100 122 15 27 14 El Salvador Acajutla 35 20 [A] Excludes mothballed capacity. [B] Percentage rounded to nearest whole percentage point where appropriate. [C] To be converted into terminal/closed. [D] Sold in April 2010.

n Integrated refinery and chemical complex.  Cogeneration capacity.  Refineries with some chemical production. 78 Shell Financial and Operational Information 2005–2009 Downstream data

Oil sales and retail sites

OIL SALES [A] thousand b/d SALES BY PRODUCT AS PERCENTAGE 2009 2008 2007 2006 2005 of TOTAL PRODUCT SALES % Europe 2009 2008 2007 2006 2005 Gasolines 415 408 501 563 569 Gasolines 33.6 31.2 32.9 34.0 34.1 Kerosines 198 224 205 207 223 Kerosines 12.0 12.1 11.4 11.6 11.5 Gas/Diesel oils 766 855 834 859 920 Gas/Diesel oils 33.0 34.3 34.7 32.5 32.5 Fuel oil 113 193 178 153 196 Fuel oil 9.8 11.3 10.6 11.5 12.0 Other products 145 151 168 191 185 Other products 11.5 11.1 10.4 10.4 9.9 Total 1,637 1,831 1,886 1,973 2,093 Total 100.0 100.0 100.0 100.0 100.0 Africa, Asia, Australia/Oceania Gasolines 394 361 368 356 318 Kerosines 168 167 168 167 174 BRANDED RETAIL SITES number of sites at year-end Gas/Diesel oils 453 456 455 450 470 2009 2008 2007 2006 2005 Fuel oil 101 121 141 140 151 Europe 11,406 11,605 11,575 11,455 11,180 Other products 147 152 151 114 119 Middle East, Asia-Pacific 9,624 10,115 10,040 10,075 9,970 Total 1,263 1,257 1,283 1,227 1,232 Africa 2,191 2,385 2,430 2,450 2,415 USA [C] USA 14,459 14,300 14,370 14,080 15,400 Gasolines 802 801 851 845 1,068 Other Americas 6,232 6,200 6,745 6,665 6,800 Kerosines 164 175 166 168 236 Total 43,912 44,605 45,160 44,725 45,765 Gas/Diesel oils 183 248 257 232 368 Fuel oil 61 45 39 51 107 Other products 117 133 174 175 234 Total 1,327 1,402 1,487 1,471 2,013 Other Americas Gasolines 277 270 260 247 263 Kerosines 78 76 71 71 74 Gas/Diesel oils 232 242 242 237 251 Fuel oil 51 58 63 65 77 Other products 58 73 36 37 43 Total 696 719 672 657 708 Export sales [B] Gasolines 183 211 198 195 186 Kerosines 133 150 146 136 104 Gas/Diesel oils 397 453 507 328 287 Fuel oil 278 325 283 338 313 Other products 242 220 163 160 121 Total 1,233 1,359 1,297 1,157 1,011 Total product sales [C] Gasolines 2,071 2,051 2,178 2,206 2,404 Kerosines 741 792 756 749 811 Gas/Diesel oils 2,031 2,254 2,295 2,106 2,296 Fuel oil 604 742 704 747 844 Other products 709 729 692 677 702 Total 6,156 6,568 6,625 6,485 7,057 [A] Sales figures exclude deliveries to other companies under reciprocal purchase and sale arrangements which are in the nature of exchanges. Sales of condensate and natural gas liquids are included. [B] Export sales as a percentage of total oil sales amount to 20.0% in 2009, 20.7% in 2008, 19.6% in 2007, 17.8% in 2006 and 14.3% in 2005. [C] Certain contracts are held for trading purposes and reported net rather than gross with effect from Q3 2005. The effect in 2009 is a reduction in oil product sales of approximately 739,000 b/d, 698,000 b/d in 2008, 805,000 b/d in 2007 and 844,000 b/d in 2006. Shell Financial and Operational Information 2005–2009 79 Downstream data

revenue and shipping

Oil products REVENUE $ million 2009 2008 2007 2006 2005 By product Gasolines 60,683 86,125 75,387 65,910 62,189 Kerosines 20,228 37,961 26,060 23,485 21,775 Gas/Diesel oils 59,510 108,905 80,458 68,899 63,357 Fuel oil 13,320 20,800 14,972 13,948 13,218 Other products 22,265 29,115 23,160 20,182 17,505 Total 176,006 282,906 220,037 192,424 178,044 By geographical area [A] Europe 48,314 85,417 65,697 60,755 55,968 Africa, Asia, Australia/Oceania 37,887 56,576 43,986 37,869 31,705 USA 36,697 57,981 49,598 44,370 49,574 Other Americas 22,612 30,990 23,679 21,465 19,957 Oil products export sales [A] 30,496 51,942 37,077 27,965 20,840 Total 176,006 282,906 220,037 192,424 178,044 [A] By country of destination, except where the ultimate destination is not known at the time of sale, in which case the sales are shown as export sales.

OIL TANKERS [A] (At December 31) number of ships million deadweight tonnes 2009 2008 2007 2006 2005 2009 2008 2007 2006 2005 Owned/demise-hired VLCCs (very large crude carriers ≥ 160,000 dwt) – – – – 4 – – – – 1.2 Large range (45,000 – 160,000 dwt) 6 7 8 11 13 0.6 0.6 0.7 0.9 0.8 Medium range (25,000 – 45,000 dwt) 1 5 5 5 5 0.1 0.2 0.2 0.2 0.2 General purpose (10,000 – 25,000 dwt)/Specialist 3 4 4 5 5 – 0.1 0.1 0.1 0.1 Total 10 16 17 21 27 0.7 0.9 1.0 1.2 2.3 Time-chartered [B][C] VLCCs (very large crude carriers ≥ 160,000 dwt) [D] 13 8 7 7 1 3.9 2.4 2.1 2.1 0.3 Large range (45,000 – 160,000 dwt) 37 32 31 22 18 2.9 2.5 2.6 1.9 1.6 Medium range (25,000 – 45,000 dwt) 7 13 14 14 14 0.3 0.5 0.5 0.5 0.5 General purpose (10,000 – 25,000 dwt)/Specialist 15 26 25 24 13 0.2 0.4 0.4 0.4 0.3 Total 72 79 77 67 46 7.3 5.8 5.6 4.9 2.7 Total oil tankers 82 95 94 88 73 8.0 6.7 6.6 6.1 5.0 Owned/demise-hired under construction or on order – – 1 1 1 – – 0.1 – 0.1

LPG GAS CARRIERS [A][E] (At December 31) number of ships thousand cubic metres 2009 2008 2007 2006 2005 2009 2008 2007 2006 2005 Time-chartered (LPG) 2 5 3 2 2 154 399 212 166 136 [A] Oil tankers, ocean going articulated tug barges and gas carriers of 10,000 dwt and above which are owned/chartered by subsidiaries where the equity shareholding is at least 50%. [B] Time-chartered oil tankers include consecutive voyage charters. [C] Contracts of affreightment are not included. [D] Four of the time-chartered VLCCs are directly manned and managed by subsidiaries. [E] LNG shipping is covered under Upstream data on page 75. 80 Shell Financial and Operational Information 2005–2009 Downstream data

chemicals and manufacturing locations

CHEMICALS MANUFACTURING PLANT AVAILABILITY % 2009 2008 2007 2006 2005 Average worldwide 92 94 93 90 93

SALES VOLUMES BY MAIN PRODUCT CATEGORY [A] thousand tonnes 2009 2008 2007 2006 2005 Base chemicals 10,166 11,573 12,968 14,146 13,710 First-line derivatives 8,143 8,746 9,577 8,964 8,891 Other 2 8 10 27 225 Total 18,311 20,327 22,555 23,137 22,826

SALES VOLUMES BY REGION [A] thousand tonnes 2009 2008 2007 2006 2005 Europe 7386 8,472 8,908 9,361 10,018 Africa, Asia, Australia/Oceania 4,831 4,924 5,466 5,673 5,252 USA 5,833 6,362 7,469 7,464 6,893 Other Americas 261 569 712 639 663 Total 18,311 20,327 22,555 23,137 22,826

ETHYLENE CAPACITY [C][D] 2009 2008 2007 2006 2005 Nominal capacity (thousand tonnes/year) 5,182 5,827 6,216 6,178 6,414 Utilisation 80% 87% 90% 86% 86% [A] Excluding volumes sold by equity-accounted investments, chemical feedstock trading and by-products. [B] Excluding revenue from equity-accounted investments, chemical feedstock trading and intersegment revenue. [C] Shell and equity-accounted investments. [D] Data includes our share of capacity entitlement (offtake rights) that may be different from nominal equity interest. With effect from 2008 we have excluded from our ethylene capacity, certain US units which have been taken offline for a long-term or indefinite period. Nominal capacity is quoted as at December 31, 2009. Utilisation is based on the annual average capacity.

CHEMICAL PRODUCTS AND THEIR MAJOR APPLICATIONS Product group Some typical end uses Base chemicals: ethylene, propylene and aromatics Feedstock for petrochemical derivatives typically used for: polyethylene film for packaging, carrier bags, polypropylene for moulded plastic buckets, food containers, polyvinyl chloride (PVC) for drainpipes Ethylene oxide/glycols (EO/G) Brake fluids, polyethylene terephthalate (PET) plastics, polyester, packaging, antifreeze Higher olefins and derivatives (HODer) Sunscreen, shower gel, automobile interiors, wire insulation, detergents Propane diol/polytrimethylene terephthalate (PDO/PTT) Carpets, textiles, engineering thermoplastics, fibres Styrene monomer/propylene oxide (SM/PO) Waterproof leisure wear, artificial sports tracks, foam mattresses, CD cases, insulation Solvents/phenol Pharmaceuticals, perfumes, paints, kitchen and bathroom cleaners Shell Financial and Operational Information 2005–2009 81 Downstream data

LOCATION AND SHELL SHARE PRODUCTION CAPACITY OF MANUFACTURING PLANTS [A] (At December 31, 2009) thousand tpa Location Plant Ethylene Styrene monomer Ethylene Glycols Heavy Olefins Additional Products Europe The Netherlands Moerdijk 900 755 170 A, I UK Stanlow 330 A, I, O Mossmorran 410 Germany Rheinland 470 A Heide 100 A USA Louisiana Geismar 375 920 I Norco 1,420 A Texas Deer Park 835 A, I Other Americas Canada Scotford 440 450 A, I Middle East Saudi Arabia Al Jubail 366 400 A, O Asia-Pacific Singapore Jurong Island 281 700 841 A, I, P, O Japan Yamaguchi 11 A China Nanhai 400 275 160 A, I, P Total 5,182 2,570 1,996 1,261 [A] Includes joint-venture plants, with the exception of the Infineum additives joint ventures. A Aromatics/Lower Olefins. I Intermediates. P Polyethylene, Polypropylene. O Other.

OTHER LOCATIONS Location Plant Products Europe UK Wilton [A] I Germany Harburg I Schwedt A Karlsruhe A The Netherlands Pernis A, I, O USA Washington Puget Sound O Alabama Mobile A Texas Port Arthur A California Martinez O Other Americas Argentina Buenos Aires I Canada Montreal I Sarnia A, I Asia-Pacific Australia Geelong A, I Japan Kawasaki A, I Yokkaichi A Malaysia Bintulu I Port Dickson A Philippines Tabangao I Singapore Pulau Bukom A, I New Zealand Gracefield I Africa South Africa Durban I, O [A] Closed in January 2010. A Aromatics/Lower Olefins. I Intermediates. P Polyethylene, Polypropylene. O Other. 82 Shell Financial and Operational Information 2005–2009 Supplementary information

Supplementary information

Share information

SHARE PRICES Euronext Amsterdam[A] London Stock Exchange New York Stock Exchange[C] high Low year-end high Low year-end high Low year-end € € € pence pence pence $ $ $ Royal Dutch ordinary shares/ Royal Dutch New York Shares 2005 (Jan 1 – Sep 30) 28.38[B] 20.92[B] 25.80[B] 67.45[D] 55.37[D] 62.80[D] RDSA/RDS Class A ADRs 2005 (Jul 20 – Dec 31) 27.67 24.12 25.78 1,894 1,633 1,771 68.08 57.79 61.49 2006 28.53 24.32 26.72 1,974 1,661 1,785 72.38 60.17 70.79 2007 31.35 23.72 28.75 2,152 1,611 2,111 88.31 62.71 84.20 2008 29.63 16.25 18.75 2,278 1,276 1,805 88.73 41.62 52.94 2009 21.46 15.27 21.10 1,944 1,362 1,882 63.75 38.29 60.11

Euronext Amsterdam London Stock Exchange[E] New York Stock Exchange[F] high Low year-end high Low year-end high Low year-end € € € pence pence pence $ $ $ Shell Transport Ordinary Shares/ Shell Transport ADRs 2005 (Jan 1 – Jul 19) 1,991 1,528 1,838 69.86 57.75 64.56 RDSB/RDS Class B ADRs 2005 (Jul 20 – Dec 31) 28.90 25.41 27.08 1,968 1,717 1,858 70.94 60.69 64.53 2006 30.04 25.18 26.66 2,071 1,686 1,790 74.93 62.75 71.15 2007 32.20 23.64 28.46 2,173 1,600 2,090 87.94 62.20 83.00 2008 29.16 15.84 18.50 2,245 1,223 1,726 87.54 41.41 51.43 2009 20.99 14.90 20.30 1,897 1,315 1,812 62.26 37.16 58.13 [A] Pursuant to the terms of the Unification (in 2005, Royal Dutch Shell plc became the single parent company of Royal Dutch and Shell Transport, the two former public parent companies of the Shell group), holders of Royal Dutch ordinary shares received two Royal Dutch Shell plc Class A ordinary shares for each Royal Dutch ordinary share. To assist comparison, the historical prices of the Royal Dutch ordinary shares have been divided by 2 to reflect such exchange ratio. [B] Royal Dutch ordinary shares continued to trade on Euronext Amsterdam following the completion of the Unification until such shares were delisted on September 30, 2005. [C] Pursuant to the terms of the Unification, holders of Royal Dutch New York Shares received one Royal Dutch Shell plc Class A ADR for each Royal Dutch New York Share. Each Royal Dutch Shell plc Class A ADR represents two Royal Dutch Shell plc Class A ordinary shares. [D] The New York Stock Exchange halted trading in the Royal Dutch New York Shares on October 3, 2005, following delisting in Amsterdam, and resumed trading in the Royal Dutch New York Shares on October 31, 2005, following the joint public announcement by Royal Dutch Shell plc and Royal Dutch of the definitive terms of the legal merger between Royal Dutch and its wholly owned subsidiary Shell Petroleum N.V., in which all outstanding Royal Dutch shares were exchanged for €52.21 (or the equivalent in loan notes). The table excludes trading in Royal Dutch New York Shares for the period from October 3, 2005, through their delisting on November 21, 2005. [E] Pursuant to the terms of the Unification, holders of Shell Transport Ordinary Shares (including Shell Transport Ordinary Shares to which holders of Shell Transport bearer warrants were entitled) received 0.287333066 Royal Dutch Shell plc Class B ordinary shares for each Shell Transport Ordinary Share. To assist comparison, the historical prices of the Shell Transport Ordinary Shares have been divided by 0.287333066 to reflect such exchange ratio. [F] Pursuant to the terms of the Unification, holders of Shell Transport ADRs received 0.861999198 Royal Dutch Shell plc Class B ADRs for each Shell Transport ADR. To assist comparison, the historical prices of the Shell Transport ADRs have been divided by 0.861999198 to reflect such exchange ratio. Each Royal Dutch Shell plc Class B ADR represents two Royal Dutch Shell plc Class B ordinary shares. Shell Financial and Operational Information 2005–2009 83 Supplementary information

Dividends

Dividends are declared in US dollars. Dividends declared on Class CLASS A AND B SHARES $ A shares are paid by default in euros, although holders of Class A 2009 2008 2007 2006 2005 shares are able to elect to receive dividends in pound sterling. Q1 0.42 0.40 0.36 – – Dividends declared on Class B shares are paid by default in pounds Q2 0.42 0.40 0.36 – – sterling, although holders of Class B shares are able to elect to Q3 0.42 0.40 0.36 – – receive dividends in euros. Dividends declared on ADRs are paid in Q4 0.42 0.40 0.36 – – US dollars. Eligible shareholders must make currency elections by Total 1.68 1.60 1.44 – – the day before the declaration date. It is expected that holders of Class B ordinary shares will receive dividends through the dividend CLASS A SHARES € access mechanism applicable to such shares. 2009[A] 2008[A] 2007[A] 2006 2005 Q1 0.32 0.26 0.26 0.25 0.23[B] After servicing outstanding debt, Shell’s first priority for applying Q2 0.30 0.26 0.26 0.25 0.23 its cash is payment of the dividend. Q3 0.28 0.31 0.25 0.25 0.23 Q4 0.30 0.30 0.24 0.25 0.23 Shell’s policy of growing the dividend in US dollar at least in line Total declared during the year 1.21 1.13 1.02 1.00 0.92 with inflation over time has changed beginning in 2010. Going Amount paid during the year 1.21 1.07 1.03 0.98 1.21 forward, the policy will be to grow the dividend in US dollar over time in line with our view of the underlying earnings and cash flow of Shell. When setting the dividend, the Board looks at a range of CLASS B SHARES [B] pence factors, including the macro environment, the current balance sheet 2009 2008 2007 2006 2005 and future investment plans. In addition, Shell may choose to return Q1 28.65 20.05 18.09 17.13 15.84[B] cash to shareholders through share buybacks, subject to the capital Q2 25.59 20.21 17.56 17.08 15.89 requirements of Shell. Q3 25.65 24.54 17.59 16.77 15.64 Q4 26.36 27.97 18.11 16.60 15.64 Total declared during the year 106.25 92.77 71.35 67.58 63.01 Amount paid during the year 107.86 82.91 69.84 66.62 84.61

Financial calendar

Financial year ends December 31, 2009 CLASS A ADRs $ 2009 2008 2007 2006 2005 Announcements Q1 0.84 0.80 0.72 0.63 0.59[B] First quarter results for 2010 April 28, 2010 Q2 0.84 0.80 0.72 0.63 0.55 Second quarter results for 2010 July 29, 2010 Q3 0.84 0.80 0.72 0.63 0.56 Third quarter results for 2010 October 28, 2010 Q4 0.84 0.80 0.72 0.65 0.56 Total declared during the year 3.36 3.20 2.88 2.54 2.26 Dividend timetable [A] Amount paid during the year 3.32 3.12 2.81 2.45 3.04 2010 First quarter interim Announced April 28, 2010

Ex-dividend date May 5, 2010 CLASS B ADRs $ Record date May 7, 2010 2009 2008 2007 2006 2005 Payment date June 9, 2010 Q1 0.84 0.80 0.72 0.63 0.57[B] Q2 0.84 0.80 0.72 0.63 0.55 2010 Second quarter interim Q3 0.84 0.80 0.72 0.63 0.56 Announced July 29, 2010 Q4 0.84 0.80 0.72 0.65 0.56 Ex-dividend date August 4, 2010 Total declared during the year 3.36 3.20 2.88 2.54 2.24 Record date August 6, 2010 Amount paid during the year 3.32 3.12 2.81 2.45 3.10 Payment date September 8, 2010 [A] Euro equivalent, rounded to the nearest euro cent. [B] Pound sterling equivalent. 2010 Third quarter interim Announced October 28, 2010 Ex-dividend date November 3, 2010 Record date November 5, 2010 Payment date December 8, 2010

Annual General Meeting May 18, 2010 [A] This timetable is the intended timetable as announced on October 29, 2009. 84 Shell Financial and Operational Information 2005–2009 Supplementary information

About this publication This publication contains forward-looking statements This publication has not been subject to audit. To facilitate a better understanding of underlying business concerning the financial condition, results of operations performance, the financial results are also presented on an and businesses of Royal Dutch Shell plc (the Company). The United States Securities and Exchange Commission estimated current cost of supplies (CCS) basis as applied All statements other than statements of historical fact are, (SEC) permits oil and gas companies, in their filings with the for the Downstream segment earnings. Earnings on an or may be deemed to be, forward-looking statements. SEC, to disclose only proved reserves that a company has estimated current cost of supplies basis provides useful Forward-looking statements are statements of future demonstrated by actual production or conclusive formation information concerning the effect of changes in the cost of expectations that are based on management’s current tests to be economically and legally producible under supplies on Shell’s results of operations and is a measure to expectations and assumptions and involve known and existing economic and operating conditions. We use certain manage the performance of the Downstream segment but is unknown risks and uncertainties that could cause actual terms in this publication that SEC’s guidelines strictly prohibit not a measure of financial performance under IFRS. results, performance or events to differ materially from us from including in filings with the SEC. U.S. Investors are those expressed or implied in these statements. Forward- urged to consider closely the disclosure in our Form 20-F, Except as otherwise noted, the figures shown in this looking statements include, among other things, statements File No 001-32575, available on the SEC website www.sec. publication are stated in US dollars. As used herein all concerning the potential exposure of Shell to market risks gov. You can also obtain these forms from the SEC by calling references to “dollars” or “$” are to the US currency. and statements expressing management’s expectations, 1-800-SEC-0330. beliefs, estimates, forecasts, projections and assumptions. Internal segment reporting is on a global basis. For the These forward-looking statements are identified by their The companies in which the Company directly and indirectly main segments an analysis of certain data is provided in use of terms and phrases such as “anticipate”, “believe”, owns investments are separate entities. In this publication this publication between the USA and the world outside the “could”, “estimate”, “expect”, “goals”, “intend”, “may”, “Shell” is sometimes used for convenience where references USA. “objectives”, “outlook”, “plan”, “probably”, “project”, are made to the Company and its subsidiaries in general. “risks”, “scheduled”, “seek”, “should”, “target”, “will” and Likewise, the words “we”, “us” and “our” are also used to Assets and liabilities of non-US dollar subsidiaries are similar terms and phrases. Also included as forward-looking refer to subsidiaries in general or to those who work for translated to US dollars at year-end rates of exchange, whilst statements in this publication is our disclosure of reserves, them. These expressions are also used where no useful their statements of income and cash flows are translated at proved oil and gas reserves, resources, and all future purpose is served by identifying the particular company or quarterly average rates. Translation differences arising on estimates of refining capacity, oil and gas production, companies. “Subsidiaries”, “Shell subsidiaries” and “Shell consolidation are taken directly to a currency translation capital investment and expenditure, cash from operations, companies” as used in this publication refer to companies differences account within equity. Upon divestment or dividends, share buybacks and investments. There are a over which the Company, either directly or indirectly, has liquidation of an entity, cumulative currency translation number of factors that could affect the future operations control through a majority of the voting rights or the right to differences related to that entity are taken to income. of Shell and could cause those results to differ materially exercise control or to obtain the majority of the benefits and from those expressed in the forward-looking statements be exposed to the majority of the risks. The Consolidated The maps in this publication are intended only to give an included in this publication, including (without limitation): (a) Financial Statements consolidate the financial statements impression of the magnitude of Shell’s Upstream activities in price fluctuations in crude oil and natural gas; (b) changes of the Parent Company and all subsidiaries. The companies certain parts of the world. The maps are not comprehensive in demand for Shell’s products; (c) currency fluctuations; in which Shell has significant influence but not control are and show primarily major projects and assets mentioned (d) drilling and production results; (e) reserve estimates; referred to as “associated companies” or “associates” and in this publication. The maps must not be considered (f) loss of market share and industry competition; (g) companies in which Shell has joint control are referred to authoritative, particularly in respect of delimitation of environmental and physical risks; (h) risks associated with as “jointly controlled entities”. Joint ventures are comprised national, concession or other boundaries, nor in respect the identification of suitable potential acquisition properties of jointly controlled entities and jointly controlled assets. In of the representation of pipeline routes and landfalls, field and targets, and successful negotiation and completion of this publication, associates and jointly controlled entities are sizes or positions. The maps mainly describe the situation as such transactions; (i) the risk of doing business in developing also referred to as “equity-accounted investments”. at December 31, 2009. countries and countries subject to international sanctions; (j) legislative, fiscal and regulatory developments including The term “Shell interest” is used for convenience to indicate This publication contains references to Shell’s website. regulatory measures as a result of climate changes; (k) the direct and/or indirect (for example, through our 34% These references are for the reader’s convenience only. economic and financial market conditions in various shareholding in Woodside Petroleum Ltd.) ownership interest Shell is not incorporating by reference any information countries and regions; (l) political risks, including the risks held by Shell in a venture, partnership or company, after posted on www.shell.com. of expropriation and renegotiation of the terms of contracts exclusion of all third-party interests. with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement for The term “reserves” in this publication means SEC proved oil shared costs; and (m) changes in trading conditions. All and gas reserves. forward-looking statements contained in this publication are expressly qualified in their entirety by the cautionary The term “resources” in this publication includes quantities statements contained or referred to in this section. Readers of oil and gas not yet classified as SEC proved oil and should not place undue reliance on forward-looking gas reserves. Resources are consistent with the Society of statements. Additional factors that may affect future results Petroleum Engineers 2P and 2C definitions. are contained in the Company’s 20-F for the year ended December 31, 2009 (available at www.shell.com/investor There can be no assurance that dividend payments will and www.sec.gov). These factors also should be considered match or exceed those set out in this publication in the by the reader. Each forward-looking statement speaks only future, or that they will be made at all. as of the date of this publication, April 30, 2010. Neither the Company nor any of its subsidiaries undertake any The Financial Statements contained in this publication obligation to publicly update or revise any forward-looking have been prepared in accordance with the provisions statement as a result of new information, future events or of the Companies Act 2006, Article 4 of the International other information. In light of these risks, results could differ Accounting Standards (IAS) Regulation and with both materially from those stated, implied or inferred from the International Financial Reporting Standards (IFRS) as forward-looking statements contained in this publication. issued by the International Accounting Standards Board (IASB) and IFRS as adopted by the European Union. IFRS as Please refer to the Annual Report and Form 20-F for the year defined above includes International Financial Reporting ended December 31, 2009 for a description of certain Interpretations Committee (IFRIC) interpretations. important factors, risks and uncertainties that may affect the businesses of Shell. Shell Financial and Operational Information 2005–2009 85 Contact information contact information

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