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SUCCESS STORIES: SEVEN YEARS OF SUCCESS

MTA SMALL BUSINESS DEVELOPMENT PROGRAM THE NEW PARADIGM FOR SMALL BUSINESS IN TRANSPORTATION

The Nation’s First Regional Small Business Mentoring Program MTA Small Business MTA Small Business MTA Emerging Mentoring Program Federal Program Contractor Program YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 72010-2017, AND MOVING FORWARD

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 1 MTA SMALL BUSINESS DEVELOPMENT PROGRAM THE NEW PARADIGM FOR SMALL BUSINESS IN TRANSPORTATION

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The Power of An Idea A Statewide Diversity The Leaders Creating a Bring small business Commitment Behind the Program Mentoring Program to the MTA, and they Governor Andrew M. Top down visions A simple idea, going will build it. Cuomo and his team advance the MTA viral at the MTA. make a transformative diversity agenda. commitment. 36 38 41 44 The MTA Team 2017: The Year of Creating Business Breaking that Builds Small Business Change Through Barriers Small Business at the MTA What's New at the Capital and bonding – “The speed of the MTA SBDP – It's a MTA Small Business two keys to boss is the speed of mini MBA degree Development Program project success. the team.” for contractors. -Lee Iacocca YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 72010-2017, AND MOVING FORWARD 12 32 34 35

SBDP A Regional Economic Our Numbers Talk Payments Success Stories Development Program Over 5,000 new jobs Running Express Nine contractors Numbers that make created and more. There’s a new share their stories a difference for procurement small business. paradigm at the MTA.

From an idea, to a program, to a new paradigm for small business in the transportation industry: Open 46 the pages that follow to a new chapter for contract opportunities for minority, women, disadvantaged and Navigate the MTA SBDP service-disabled veteran-owned SMALL BUSINESSES in the Four programs and four ways to grow transportation industry. your company. THE POWER OF AN IDEA

4 Metropolitan Transportation Authority he power of an idea is transformative. The

power of people to execute on that idea is T the story of the Metropolitan Transportation Authority’s Small Business Development Program.

In 2009, with the appointment of a new Chief

Diversity Officer for the MTA, a new roadmap for small business growth and development was envisioned. The design for a comprehensive technical assistance program that would provide both classroom and field training to small contractors, especially certified minority, women and disadvantaged businesses, was launched.

The program was built on a simple idea: engage small contractors in the MTA environment through in-class training and support each individual contractor on small projects that would be competitively bid. It was a simple learn and earn model that would be the foundation of an award- winning program that would attract hundreds of candidates and inevitably build a pool of small business contractors who would graduate from the intensive eight-year program. Today, almost 300 contractors are actively enrolled in the program, and

97 have graduated.

5 A STATEWIDE DIVERSITY COMMITMENT

ew York is leading the nation in expanding opportunities for N minority - and women-owned business enterprises (MWBEs) and small businesses. MWBEs are critical to creating a strong and diverse workforce, and this administration has consistently worked to break through the barriers that limited their participation in State contracting."

Governor Andrew M. Cuomo State

6 Metropolitan Transportation Authority nder Governor Cuomo’s leadership, MWBE participation U in State contracting has flourished, and we continue to push the needle forward. With a goal of 30 percent participation, and initiatives such as the MTA Small Business Development Program, New York State leads the nation in creating opportunities for MWBEs and small businesses.”

Alphonso David Counsel to the Governor Office of the Governor of New York State

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 7 THE LEADERS BEHIND THE PROGRAM

CHANGE STARTS AT THE TOP

our MTA leaders have set the course for the growth of a more inclusive MTA procurement Fprocess: former MTA Executive Director and CEO Elliot G. Sander, who served from 2007 -2009, former MTA Chairman and CEO Jay Walder, who served from 2009 to 2011 and former Chairman and CEO Joseph Lhota, who served in 2012 and recognized the first class of 142 Minority, Women and Disadvantaged Business Owner (MWBE) who had been awarded Joseph Lhota Thomas F. Prendergast MTA Chairman MTA Chairman & CEO $16.6 million in the first year of the MTA's Small January 9, 2012 – December 31, 2012 June 20, 2013 - January 31, 2017 February 1, 2017 – Present Business Development Program (SBDP). These MTA leaders set the course for launching and growing the MTA SBDP.

Chairman and CEO Thomas J. Prendergast, who retired in January, 2017, welcomed the addition of the Small Business Federal Program (SBFP) in 2013 that expanded opportunities for disadvantaged business enterprises to work on federally-funded projects and continued his strong support of MWBEs within the MTA. When Chairman Prendergast retired, payments to Minority, Women and Disadvantage Businesses (MWDBEs) had increased from six percent Jay H. Walder Elliot G. Sander to 24% over the seven years since the MTA SBDP Chairman & CEO Executive Director & CEO October 5, 2009 - October 21, 2011 January, 2007- May 7, 2009 began. That growth represented over $1.4 billion in contracts awarded to MWDBE firms.

Each leader committed to supporting and building the SBDP and expanding it pragmatically throughout the operating agencies in collaboration with the MTA’s Department of Diversity and Civil Rights. Their leadership in embracing the MTA’s diversity programs has contributed to changing the paradigm for small business at the MTA and in the transportation industry.

THE MTA’S CHANGE AGENTS FOR SMALL BUSINESS Today, ten professionals affirm their commitment to small business participation in MTA Procurements. Each of these professionals, whether they lead agencies or steward programs that contribute to contract opportunities, are the MTA’s change agents for small business.

Joe Lhota Patrick Foye Fernando Ferrer Veronique Hakim Honorable John J. Molloy Chairman President Vice Chairman Managing Director MTA Board Member Metropolitan Transportation Authority Metropolitan Transportation Authority Metropolitan Transportation Authority Metropolitan Transportation Authority Chair Diversity Committee Metropolitan Transportation Authority

Michael J. Garner, MBA Donald Spero Darryl Irick Patrick Nowakowski Joseph Giulietti Chief Diversity Officer Deputy Chief Financial Officer Acting President, NYC Transit President, MTA President, MTA Metro-North Railroad Metropolitan Transportation Authority Metropolitan Transportation Authority President, MTA Bus Company CREATING A MENTORING PROGRAM

deas move as people move within organizations, Iand often they go viral. Michael J. Garner, then a Senior Director at the School Construction Authority, and the architect of its well-recognized mentoring program, accepted a position at the Metropolitan Transportation Authority as its first Chief Diversity Officer. That move launched the start of the MTA’s new Small Business Development Program that would be the umbrella to several new programs that are operating today.

With a new vision for diversity participation in place, there were several challenges that required solutions. Driving the process was the recognition that the MTA, with its six independent operating agencies, over 60,000 employees and historic procurement programs that maintained laser focus on safety, timely delivery and complex project Michael J. Garner, MBA delivery, was not a welcoming environment for Chief Diversity Officer small businesses generally unfamiliar with the Metropolitan Transportation Authority transportation market.

The challenge was very real: how could the " ...the mandate was clearly delivered: MTA Team attract contractors who were more develop a new way to include small comfortable in the building market into the more business in MTA procurements. This complex, higher risk transportation industry? directive was to become the driving force for the MTA’s Small Business Development Program."

10 Metropolitan Transportation Authority NAVIGATING A NEW PARADIGM

new paradigm is a totally MTA,” noted Assembly Member newly-elected Governor Andrew M. new way of doing things Wright. “While we knew the Cuomo immediately announced A that has a significant journey would not be easy, we also that he was increasing MWBE impact on business. The term is knew the outcome would be a goals to 20 percent. The stars were very applicable to what occurred game changer.” now aligned for a new MWBE at the MTA. utilization goal to be met and a Next, a construction management new MTA program to facilitate the Under the leadership of Elliot team had to be secured that MTA’s success in achieving equal G. Sander, then the MTA’s would provide the technical opportunity in its Authority-wide Executive Director and CEO, oversight for this program; procurements. the mandate was clearly consultants had to be retained delivered: develop a new way to to develop state-of-the-industry New York State has been the include small business in MTA training for small businesses that innovative force in driving increased procurements. This directive would support these contractors’ utilization. At the Fourth Annual was to become the driving force ability to perform successfully in New York State MWBE Forum in for the MTA’s small business the very challenging transportation 2014, Governor Andrew M. Cuomo development program. And the market; and the program needed announced that his Administration MTA team went to work. to be crafted and shaped into one was increasing its goal for minority- that would recruit construction and-women-owned enterprises First, legislation had to be contractors for MTA transportation state contracting utilization to 30 secured that would provide the projects as well as meet the percent, representing the highest approval and funding for the demanding safety and project target goal in the nation for any new program. In 2010, enabling management requirements of state government at that time. legislation was introduced by the MTA. Assemblyman Keith L.T. Wright The new MTA Small Business and was passed by both houses THE STARS ALIGNING Development Program had its roots of the legislature and signed in New York State’s mandate for At the same time that the MTA into law. The New York equal opportunity in government was developing a Small Business State-funded Small Business contracting and also with former Mentoring Program, then New Mentoring Program was created. President Barack Obama’s York State Governor David mandate to create new jobs. The Patterson had set statewide MWBE “We knew at the outset that stars were aligned to change utilization goals to 10 percent for this program would chart a new the paradigm for small business state contracts. In 2010, as the course for leveling the playing procurement at the MTA, new MTA program moved forward, field for small business at the and, inevitably, in the transportation industry.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 11 SMALL BUSINESS DEVELOPMENT PROGRAM SUCCESS STORIES

During the past seven years, the MTA’s Small Business Development Program (SBDP) has provided numerous Minority, Women and Disadvantaged Business Enterprises (MWDBEs) and Service Connected Disabled Veterans (SDVOBs) with the tools and skillsets they need to expand both their companies and business opportunities. This award-winning program has graduated dozens of contractors, many of whom have seen successful beyond the MTA, winning both private and public contracts.

The contractors in the pages that follow have graduated from various programs of the MTA SBDP. The innovative strategic curriculum, combined with the MTA’s commitment to identifying right-sized contracts, has provided these contractors with the opportunity to excel tremendously in the transportation industry, both on state and federal projects. Every contractor listed in this special section has used their grit, dedication and commitment to excellence to successfully complete MTA projects within the SBDP as well as projects outside of the program including and the Second Avenue Subway and Fix and Fortify projects throughout New York City.

Several contractors are featured in the pages that follow. Read more about their projects, their accomplishments and the new jobs they are creating for New York.

Classico Building Maintenance F.W. Clarke Electrical, Inc. Lashay’s Construction & Development, Inc. Malcom Patrick Corporation Monpat Construction, Inc. Riggs Construction SH5 Construction Corporation Verdugos General Contractors Corporation Zion Contracting

12 Metropolitan Transportation Authority Maria Rios Fitzroy Clarke Andrew Simmons Classico Building Maintenance Inc. F.W. Clarke Electrical Contractors, Inc. Lashay’s Construction & Development Co., Inc. NYS Certified MWBE NYS Certified MBE NYS Certified MBE and MTA Certified DBE

Cleve Taylor Mihir B. Patel MIchael DeRiggs Malcolm Patrick Corporation Monpat Construction, Inc. Riggs Construction Co., Inc. NYS Certified MBE and NYS Certified MBE and NYS Certified MBE and MTA Certified DBE MTA Certified DBE MTA Certified DBE

Yasmeen Latif Marcos Verdugo Hely Duarte SH5 Construction Verdugos General Zion Contracting, LLC NYS Certified MBE and Contractors Corporation NYS Certified MBE and MTA Certified DBE NYS Certified MBE and MTA Certified DBE MTA Certified DBE

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 13 SUCCESS STORY CLASSICO BUILDING MAINTENANCE INC.

EMPOWERING BUSINESS THROUGH EDUCATION

lassico Building Maintenance, Inc. has been providing cleaning and maintenance services for commercial, retail, military and construction Cprojects in the private and public sectors for more than 30 years. The firm is focused on providing dependable, professional services for its customers. Its objective is always to protect our client’s investment— from post-construction cleaning, to general office cleaning, to exterior window cleaning, and landscape maintenance.

Within the past five years, Maria Rios has guided her business into a new direction – post construction clean up. After finding success in providing dependable, professional clean-up services for her customers, Rios further expanded Classico yet again, and began offering her customers repair and painting services.

Similar to other small businesses throughout the city, Rios was ready to expand her company, take on larger projects and a more pronounced role in construction industry. To develop the skills and knowledge required on larger Maria Rios projects, Rios applied to the MTA’s SBDP and was accepted in 2014. She Classico Building Maintenance Inc. attributes the shift in her firm’s marketing approach to the education, both in- NYS Certified MWBE class and on the job, that she is receiving from the SBDP.

Within a year of entering the SBDP, Rios found her company working on key MTA projects. Rios credits her success to the one-on-one instruction and individual attention she receives at SBDP. “I am learning first-hand the best practices of working with the MTA and other agencies and authorities,” said Rios. Seasoned instructors walked Rios and her colleagues through examining contracts, developing safety plans and writing accurate bidding estimates. Since being introduced to Carver Bank through the MTA’s SBDP, Rios applied to Carver and received a loan needed to grow her businesses.

Through SBDP Rios develops new networking and partnership opportunities. With her fellow classmates, she has created standing relationships with other contractors as well as more established firms. She is continuing to bid on projects outside of the MTA. Rios has been working on a $168,235 contract for the Henry Hudson Bridge, providing cleaning and maintenance services for outdoor areas, plank grove, and weed and debris removal.

14 Metropolitan Transportation Authority CLASSICO BUILDING MAINTENANCE INC.

Classico Building Maintenance, Inc. (Classico) was incorporated in 2001, and is a New York State Certified Minority Women Owned Business providing full service janitorial cleaning services in the Tri-State area. Classico, a Bronx based Business, employs over 75 employees with annual revenues of over $3 million. Classico offers a full-range of contract and on-demand facility service solutions, including commercial cleaning services, window cleaning, painting and post-construction clean up. For more information about the firm, visit: www.classicobmi.com

Total Contract Awards: $168,000 Total Jobs Created: 4 The Classico team works effectively to clean and maintain trails for the safety and enjoyment of pedestrians.

Classico is working to remove the obstructions and leaves Classico will continue to be relied upon throughout the from the outfall trail. region for its successful restoration and maintenance services.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 15 SUCCESS STORY F.W. CLARKE ELECTRICAL CONTRACTORS, INC.

BREAKING INTO NEW BUSINESS OPPORTUNITIES

itzroy Clarke built his company on a foundation of delivering quality electrical contracting services at a fair and honest price. During the three Fdecades he has been in the business, he has learned that providing quality products and services from start to finish on every project is key. Through positive word of mouth, Clarke, built a long-standing reputation in New York City. He has completed many private projects as well as projects with the New York City School Construction Authority. A union electrical contractor, the firm is a member of Local #3 IBEW and the New York Electrical Contractors Association.

When Clarke was ready to take his company to the next level, he applied and was accepted to the MTA’s Small Business Development Program (SBDP). He received hands on guidance on project analytics, system lay-outs and design. Clark also learned in depth about the MTA’s policies and procedures and how to acclimate his business to a more rigorous transportation work environment. “But most important,” said Clarke, “The MTA helped me break into the transportation market and create a new business opportunity for my company.” Fitzroy Clarke F.W. Clarke Electrical Contractors, Inc. F. W. Clarke recently won a $865,000 project to build Help Point Stations NYS Certified MBE for various locations in . Clark attributes his success directly to the MTA’s SBDP. According to Clark, the MTA was instrumental in getting the firm started and helping it acclimate to a new work environment. The MTA provided guidance and hands-on assistance to resolve logistic and technical areas in which the firm was unfamiliar. And, the firm adapted and performed well, as evidenced by its on time, on budget and no safety incidence performance. The firm also applied for and received a loans from Carver Bank and Chase Bank. According to Clarke, access to short term loans supported the successful completion of several projects.

Clarke also notes that the MTA Training program assisted him in analyzing issues from a very professional perspective. Even after 30 years, Clarke admits that he was surprised at how many new things he could learn and notes that the program can help any small business at any stage of its growth. He admits, “I am learning so many new skills, I can’t wait to learn more and keep my company growing. I am so grateful to Michael Garner for creating this program and for his skillful direction to make this program a success. Without him and his direction, none of this would be possible.”

16 Metropolitan Transportation Authority F.W. CLARKE ELECTRICAL CONTRACTORS, INC.

For thirty years, Fitzroy Clarke, President and Founder of Bronx-based, F.W. Clarke Electrical Contractors, Inc. (F.W. Clarke) has been providing electrical contracting services throughout New York State. The firm’s services include: general electrical work for industrial environments, including wiring for light, heat and power. The firm serves clients in the commercial and industrial sectors. F.W. Clarke is a member of Local #3, International Brotherhood of Electrical Workers and a member of the New York Electrical Contractors Association. The firm may be contacted by telephone at (718) 652-6345.

Total Contract Awards: $865,000 This innovative technology has been designed to maximize Total Jobs Created: 21 convenient access during emergencies.

These Help Point Stations have been strategically located at F.W. Clarke effectively performs electrical services work in various locations in Queens. Queens for the community's benefit.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 17 SUCCESS STORY RIGGS CONSTRUCTION CO., INC.

NAVIGATING CHALLENGING SITE CONDITIONS

y the time Michael DeRiggs, Founder and President of Riggs Construction Co., Inc. (Riggs), entered the MTA Small Business Mentoring BProgram (SBMP) in 2010, he was already laying the groundwork for a successful career in New York City construction.

The firm, which offers a wide range of general contracting and construction services, was hard at work completing a handful of jobs around the city, and DeRiggs was interested in expanding the firm’s presence in New York’s expanding transportation industry. “The SBMP gave us an opportunity to learn how to do business with a highly-detailed government authority such as the MTA,” says DeRiggs.

After enrolling in the program, Riggs was initially awarded the Long Island Rail Road Platform Handrail Replacement project at , which was also the first project awarded by the MTA Long Island Rail Road through the SBMP. The $412,000 project required the removal and replacement of the existing platform railings over a busy roadway and was completed below the Michael DeRiggs engineer’s original estimate. Riggs Construction Co., Inc. NYS Certified MBE and By his third year in the program, and having successfully completed his first MTA Certified DBE project, DeRiggs enrolled in the SBFP, where he won a $1.2 million project to rehabilitate the MTA’s Holban Yard Employee Parking Facilities. For this project, the Riggs team worked during a season of arctic conditions to perform asphalt paving, concrete work and painting on days when it was warm enough to perform the work. “Despite the treacherous weather, we learned a lot,” explains DeRiggs.

According to DeRiggs, “With more SBFP projects in the pipeline, we are in an ideal position to utilize our experience from the SBMP and SBFP for more work in New York’s transportation industry. We thank Michael J. Garner for his leadership, and the MTA for supporting this transformative progress.”

18 Metropolitan Transportation Authority RIGGS CONSTRUCTION CO., INC.

QUEENS VILLAGE STATION Founded in 1992, Riggs Construction Co., Inc. provides general construction and construction management services and is a certified MBE and a MTA Certified DBE. The firm’s construction team is comprised of highly skilled and knowledgeable managers with more than 20 years of experience in the industry. Riggs specializes in comprehensive alterations, renovations, additions to existing structures and new construction. For more information, visit: www.riggsusa.com

Total Contract Awards: $1.6 Million Total Jobs Created: 38 Riggs Construction at work on installing platform railing for the LIRR’s Queens Village Station.

Newly installed railings. Queens Village Station

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 19 SUCCESS STORY VERDUGOS GENERAL CONTRACTORS CORPORATION

HARD WORK AND DEDICATION TO FULFILL THE AMERICAN DREAM

orn in Ecuador, Marco Verdugo entered the construction business by working with his father and following in his footsteps. At 18 years old, he Bjoined the industry as a laborer. From there, he become a foreman, then a supervisor and finally, a project manager before fulfilling a dream that took nearly five years of planning to fulfill: founding his own construction company. At its inception in 1998, Verdugos Construction Corporation was a one-man shop operating out of his home. He received part-time help from his brothers to complete private construction jobs such as retaining walls, pavers, foundations and excavations.

Verdugo had grander plans for his company and grew his team to 15 full- time staff. Through his work, he was consistently urged to inquire into the Metropolitan Transportation Authority (MTA)’s Small Business Development Program (SBDP). Upon doing so, Verdugo's business changed forever.

He entered Tier I of the program in 2013. Because of his diligence within the program, his firm was awarded a contract to serve as the primary contractor to perform concrete repair and electrical work on the Marine Parkway Bridge. Marco Verdugo The job taught Verdugo and his staff valuable business skills such as how Verdugos General Contractors Corporation to navigate the administrative and approval processes for major projects, NYS Certified MBE and especially those in which conditions are challenging. MTA Certified DBE After successfully completing the project and receiving bonding approval, Verdugo petitioned to advance from Tier I to Tier II, and his petition was granted. Because of his drive, the firm was able to join the MTA’s Federal Business Development Program which enabled him to bid for higher valued projects.

Soon after, he bid for and won the Stillwell Avenue Terminal Utility Building Resiliency project. His team is presently working as Prime Contractors on the project and has a goal of hiring eight percent DBE subcontractors. The firm will be repairing significant flood damage caused by Hurricane Sandy, including concrete repairs and installing flood barriers to prevent similar damage from happening in the future.

“The SBDP has made me a better contractor and businessman,” reflected Verdugo. “My fulltime team and I have been able to take the program’s classes together to raise our own safety and business standards while enabling us to develop the savviness it takes to build the firm and win major contracts. Now, we get to help other construction firms while winning major projects.”

20 Metropolitan Transportation Authority VERDUGOS GENERAL CONTRACTORS CORPORATION

Verdugos General Contractors is a general contracting firm that was founded in 1998 by Marco Verdugo. The firm began working with private clients but has since expanded to work with public clients such as the MTA, New York City Parks, the NYC Department of Design and Construction and the NYC School Construction Company. The firm is a New York City and New York State certified MBE. It is also certified as a Disadvantaged Business Enterprise by The Port Authority of New York and New Jersey. The firm may be contacted by calling 718-235-9727.

Total Contract Awards: $1,731,019.08 Total Jobs Created: 15 Corporation’s first project awarded after joining the MTA SBDP was the Marine Parkway Bridge Repair project.

The team performed concrete repair and electrical work. Verdugos delivered the project on time and on budget.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 21 SH5 CONSTRUCTION SUCCESS STORY SH5 CONSTRUCTION CORPORATION

A SECOND-GENERATION BUSINESS, ACHIEVING THE AMERICAN DREAM

asmeen Latif emigrated from Sialkot, Pakistan to the United States when she was 17 years old to join her father, Mohammed Latif, who was working in YNYC as a contractor. In 2004, Mr. Latif founded his own general contracting company, SH5 Construction Corporation

As a teenager, Yasmeen was intrigued about construction and small business development. As her siblings spent their time focusing on working for other firms, Yasmeen worked endless hours to grow her family business, while continuing her education.

In 2005, she graduated from the NYC College of Technology with her Associate’s degree in Construction Management Technology and dedicated her full attention towards her family business growth.

In 2010, Yasmeen applied to and was accepted to Tier I of MTA Small Business Development Program (SBDP). “We received hands-on instruction for estimating, technical assistance, blue-print training and change orders,” said Yasmeen. “Through the SBDP, our entire staff was trained to the MTA’s rigorous safety standards. We integrated this training into every project we have taken on and it has made us a stronger, more efficient team.”

After successfully completing Tier I, Yasmeen was accepted into Tier II of the MTA SBDP. SH5 was awarded a $2.5 million contract as a General Contractor to replace four staircases at the Grand Street subway station in Williamsburg, . This was another complex project that included required two phased construction in heavy traffic areas. The project also involved replacement of reinforced concrete overhead slabs, stairs, complex shoring, granite risers, & and tiles etc. The project also had a tight deadline of 14 months and required close coordinate coordination with the NYCDOT and local business owners. SH5 credits the access to capital, bonding and safety training provided by the MTA SBDP as being instrumental to the project’s completion on-time and within on-budget completion.

Yasmeen has also added a Construction Management Branch branch of SH5 and is working with the MTA SBDP’s team of experts to develop and put into placeimplement a strategic business plan. “Every year, my father and I sit down together to set our goals for the year, . and sSince we have become part of the MTA SBDP, we have exceeded our targets,” said Yasmeen. “I give credit to my father who brought me into this industry.

“We are proud to be a part of New York City. And, through the projects we have worked on with the MTA, we have helped to build it.”

22 Metropolitan Transportation Authority SH5 CONSTRUCTION CORPORATION

SH5 Construction Corp. is a full service, fully bonded and family-owned General Contracting and Construction Management firm. SH5 Construction started work for residential remodeling and gradually moved towards commercial, retail, & industrial construction industry. The firm is an expert in a wide variety of services including concrete, masonry, site work, waterproofing, grout injection and more. SH5 Construction Corp. is certified as a W/MBE, DBE/SBE and is prequalified to do business with numerous city & state agencies. For more information, visit: http://www.sh5construction.com/

Total Contract Awards: $3.801 million Total Jobs Created: 55 Yasmeen Latif and her father, Mohammed Latif, with their team during the Grand Street Subway stairs rebuild.

SH5 team installing rebar at the Grand Street subway station. The Grand Street Subway station in Williamsburg with newly installed staircases.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 23 SUCCESS STORY LASHAY’S CONSTRUCTION & DEVELOPMENT CO., INC.

THE POWER OF THINKING AS A BIG BUSINESS

ndrew Simmons, President of Lashay’s Construction & Development Co., Inc. had big visions for his company ten Ayears ago. When the MTA introduced the MTA Small Business Mentoring Program (SBMP), Simmons saw an opportunity to do just that. He met with Michael J. Garner, MBA, Chief Diversity Officer of the MTA, to explore how his firm could transition from subcontracting work to prime contracting work. After enrolling in the program, Lashay’s won its first contract as general contractor for the MTA Metro-North Railroad Port Jervis Station Improvement Project.

Originally estimated at $1 million, the $644,000 project included demolition and removal of the existing platform shelter by replacing it with a new platform shelter, installation of temporary shelter, light poles, concrete slabs, asphalt surfacing and site work. Lashay’s also upgraded the station’s existing electrical system and installed a new public announcement system.

Andrew Simmons After successfully completing the Port Jervis Project, during his fourth year Lashay’s Construction & Development Co., Inc. in the SBMP, Simmons won the MTA Avenue N and Avenue X Station Help NYS Certified MBE and Points Project. This $934,000 project represented a significant growth in MTA Certified DBE contract size for Lashay’s, and it allowed the firm to gain experience in installing new electrical technologies as a prime contractor.

After the graduating from Tier 1 and being accepted into Tier 2, the firm was recently awarded a $2.5 million contract for complex renovation work in the Queens Midtown Tunnel that includes renovating the terracotta roof, installing new siding, replacing the inside piping and repairing the Evase stacks. For the first time Simmons received bonding, a tremendous milestone of growth for him both personally and professionally. According to Simmons, “I look at the marketplace differently because of our success at the MTA, and I see new and bigger opportunities within our reach.” With new confidence as a prime contractor, he is bidding and winning new projects throughout the City.

24 Metropolitan Transportation Authority LASHAY’S CONSTRUCTION & DEVELOPMENT CO., INC.

Lashay’s Construction & Development Co. Inc. (Lashay’s) is a New York State Certified Minority Business Enterprise and provides a wide range of construction related services for projects varying in scope, budget, schedule and complexity. The firm’s experience spans across several markets, including residential, commercial and transportation. Lashay’s is a certified Minority Owned Business Enterprise (MBE) and a Disadvantaged Business Enterprise (DBE) with offices located in the Bronx and Yonkers. For more firm information, visit: www.lashaysconstruction.com

Total Contract Awards: $4.2 Million Total Jobs Created: 100 Lashay’s team first completed the Port Jervis Station Improvement Project.

Lashay’s team also successfully completed work on the MTA Today, Lashay’s continues to work with the MTA on Port Jervis Station Project. new projects.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 25 SUCCESS STORY MALCOLM PATRICK CORPORATION

A FOCUS ON SAFETY AND THE FUTURE

uring his participation in the MTA’s Small Business Mentoring Program, Cleve Taylor has expanded the opportunities available to the DMalcolm Patrick Corporation. Taylor successfully partnered with TDX Construction Corporation and Tutor Perini Corporation on Hudson Yards, the largest private real estate development project in the history of the United States and the largest development in New York City since Rockefeller Center. Taylor provided labor and items for general conditions on Tower C & Terra Firma.

Working on the Hudson Yards project has given Taylor access to his first multi-billion dollar, private project. Taylor has since expanded to bidding and winning larger contracts within the SBMP Tier 2, including a $3 million Prime contract by the MTA Long Island Railroad to rehabilitate the Morris Park Communications Building in Richmond Hill, NY.

With his firm’s expansion and success in the New York market through the SBDP, Taylor has differentiated his firm from his competition with an emphasis Cleve Taylor on safety. Taylor has also expanded his project portfolio with other government Malcolm Patrick Corporation agencies as a result of his success with the MTA. NYS Certified MBE and MTA Certified DBE The hands-on experience and guidance provided by SBDP instructors has given Taylor the personal leadership tools to grow and expand Malcolm Patrick Corporation. Recently, he was guided through the process of obtaining certified financial statements, giving surety bonding firms confirmation of Malcolm Patrick’s financial stability. Taylor learned the bonding process, inside and out, further building his confidence to bid and win larger projects as a prime contractor.

Through the SBDP, Taylor has honed his management skills and has become an assertive, capable team leader. Every day he works together with his staff, who continues to grow alongside him. The knowledge, confidence and access to opportunities is trickling down through the Malcolm Patrick Corporation, giving all its employees the determination to work together to move the company forward.

“My work in the SBDP and our success in bidding and completing the Hudson Yards contract have put my firm on a new success path,” affirmed Taylor.

26 Metropolitan Transportation Authority MALCOLM PATRICK CORPORATION

Malcolm Patrick Corporation (Malcolm Patrick) is a certified Minority Owned Business Enterprise (MBE) and a certified Disadvantaged Business Enterprise (DBE). The firm provides quality site work, concrete placement fencing, railing, barrier and scaffolds in the New York metropolitan area. Malcolm Patrick’s services also include demolition, site removal, storm water systems, erosion control, site grading and more. For more information about the firm visit: www.malcolmpatrick.com

Total Contract Awards: $5.6 Million Total Jobs Created: 130 Malcolm Patrick rehabilitated the LIRR Morris Park Communications Building to include lead paint removal, concrete repairs, CMU block, foundation wall replacement, new windows, a new HVAC system, and new paint.

Malcolm Patrick rigged six condensers for installation of a CMU Block Installation at the LIRR Morris Park Mitsubishi City Multi HVAC System. Communications Building.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 27 SUCCESS STORY MONPAT CONSTRUCTION, INC.

TAKING STORM RECOVERY TO THE NEXT LEVEL

ounded in 1993, Monpat Construction, Inc. has successfully completed numerous commercial construction projects. With over five million square Ffeet of roofing installed, monumental historic restoration projects such as Teddy Roosevelt’s Sagamore Hill Home and emergency flood mitigation in the wake of Hurricane Sandy, Monpat has established itself as reputable commercial contractor in the tri-state area. Patel also is a licensed distributor of several roofing and construction products and has deployed these technologies to support new contracts in the resiliency market.

Since Hurricane Sandy, Mihir Patel, President of Monpat Construction, has become an expert in the resiliency market, specifically subway flood mitigation and emergency response.

Through the Small Business Mentoring Program (SBMP), Monpat Construction was awarded a $747,000 contract from the MTA to perform flood mitigation testing services, using cutting-edge technology to limit the flow of water into subway stations. This state of-the-art project covers subway entrances and Mihir B. Patel minimizes flood water from entering, should another natural disaster like Monpat Construction, Inc. Hurricane Sandy impact New York City again. “The results of the projects were NYS Certified MBE and remarkable,” said Patel. “Today, Monpat Construction is now ready, on call and MTA Certified DBE equipped to install these temporary flood mitigation devices before a natural disaster similar to Hurricane Sandy.”

Through the skills he has gained at the SBDP, Patel has drastically grown his company, bidding on and winning large private and public projects. Monpat Construction recently completed the LaGuardia Bus Depot, an MTA project in the amount of $2.9 million. Patel also completed the Rail Control Center on 54th Street, a $3.1 million MTA project, as well as the Ulmer Park Bus Depot, a $3.6 million project, which was completed 6 months ahead of schedule. Because of Monpat’s performance on these contracts we were awarded a $500,000.00 change order to complete a bus lift at MJ Quill Depot. The firm is currently working on a new $3.5 million barreled roof for CUNY in downtown Brooklyn and a $5.5 million roof replacement at Ulster County Correctional Facility for NYS OGS. Monpat Construction has also completed other large private and public projects, including Westchester Medical Center, the New York Armory, 6 to 6 Magnet School, Eastport South Manor High School, Bronx Community College, Yukon Bus Depot, Mid-Orange Correctional Facility, Norwood Correctional Facility, North Rockland Psychiatric Facility, 2nd Ave. Subway and Dyre Ave. Roofs and more.

28 Metropolitan Transportation Authority MONPAT CONSTRUCTION, INC.

Since 1993, Monpat Construction, Inc. (Monpat Construction) is a New York City and New York State certified Minority Business Enterprise and federally certified Disadvantaged Business Enterprise. The firm has been involved in a variety of major construction projects. It specializes in flood mitigation, roofing, waterproofing, playground equipment and installation of Glass Fiber Reinforced Concrete (GFRC) Panels. Monpat Construction has successfully completed nearly five million square feet of roofing in the Tri-State area. For more information about the firm, visit: www.monpat.com

Total Contract Awards: $6.9 Million Total Jobs Created: 151 Monpat Construction worked with the MTA to test and utilize this innovative technology to protect the city’s subway.

With this cutting edge storm technology, only an inch of water Monpat’s team tested the new technology by simulating can enter a subway grate every 15 minutes. flood conditions.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 29 SUCCESS STORY ZION CONTRACTING, LLC

AN EXPRESS PATH TO PUBLIC SECTOR CONTRACTS

ely Manuel Duarte founded Zion Contracting in 2009, and has been participating in the MTA’s SBDP for almost five years. After enrolling Hin SBDP in 2011, Duarte received his first MTA Construction contract, the Henry Hudson Bridge Service Building Facade Restoration project. The $222,000 project represented Zion’s first assignment as a general contractor in the public sector.

Fast forward five years and Duarte has distinguished his firm as one of New York’s most capable, innovative and thriving general contractors. Through his participation in the SBDP, Duarte has utilized the skills and knowledge gained to grow his company. Working in Tier 1, he received hands-on training from seasoned industry professionals. After graduating, Duarte was accepted in Tier 2, where he continues to build upon his experience, implementing the education he has received over the past five years. According to Duarte, “Access to bonding, capital and partnership opportunities have brought Zion Contracting to the next level and these resources are helping create new business opportunities.” Hely Duarte Zion Contracting, LLC Through the SBDP, Duarte continues to expand Zion Contracting’s portfolio, NYS Certified MBE and and has been competitively bidding and winning contracts to build back MTA Certified DBE New York City, participating in the MTA’s Fix and Fortify Sandy recovery program. As the MTA continues vital work to convert temporary repairs into permanent improvements that will fix and fortify the subway system to return it to its condition before Superstorm Sandy, Zion Contracting is an emerging top competitor in the resiliency market.

Recently, Zion Contracting was awarded two contracts, totaling over $9.5 million to rehabilitate the Far rockaway bus depot and the . The work at the Far Rockaway bus depot includes demolition of existing damaged facility, reconstruction of new office space, new HVAC work, lighting, concrete, masonry, front store, new translucent panels and finishes. In the Morris Park project, Zion will be creating new asphalt road access and parking spaces, installing new fences and gates and handling the removal of tracks and contaminated soil.

30 Metropolitan Transportation Authority ZION CONTRACTING, LLC

Zion Contracting, LLC (Zion Contracting) one of New York’s premier general contractors, was established in 2009 in Lynnbrook, New York. Zion’s team of experienced and professional general contractors offers a wide range of construction-related and building restoration services. For more information, please contact the firm at (516) 960-2414.

Total Contract Awards: $17 Million Total Jobs Created: 180

The Queens Midtown Tunnel Building Restoration Project was Zion’s fourth contract with the SBMP.

Zion was also awarded a $4 MM contract for the Today, Zion is working successfully on several projects Rehabilitation of the Circuit Breaker House in Westchester for the MTA, including Rehabilitation of the Circuit Breaker Train Yard. House in Westchester Train Yard.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 31 REGIONAL ECONOMIC DEVELOPMENT FOR SMALL BUSINESS SUCCESS

NUMBERS THAT MAKE A DIFFERENCE FOR SMALL BUSINESSES

he MTA Small Business Development Program (SBDP), which includes the MTA Small Business Mentoring Program (SBMP), the MTA Small Business Federal Program (SBFP) and the MTA Emerging Contractor Program (ECP), is T changing the economic landscape of New York by giving small businesses, including New York State certified Minority and Women Business Enterprises (MWBEs), MTA certified Disadvantaged Business Enterprises (DBEs) and Service-Disable Veteran-Owned Businesses a unique opportunity to learn, earn and grow in the transportation industry.

Over its first seven years, the SBDP has created landmark small business inclusion successes in terms of job creation, contract awards and more. In addition, in just five years since being launched, the SBFP – the nation’s first regional small business mentoring program – is successfully building MWDBE prime contractors through its innovative model and unprecedented contract opportunities. The statistics and numbers reported here and on the following pages highlight those successes and reflect the value that the SBDP is creating for small businesses throughout the region.

NEW REGIONAL JOB CREATION

The SBDP serves as an economic engine within the region’s small business community. During the first seven years of the program, 6,000 jobs were created within the MTA’s 14 county service region and primarily MWDBE business communities.

THE FIRST SEVEN YEARS 162 D

COST EFFECTIVENESS ARDE AW VINGS SA

CTS TED Since the inception of the SBDP, 162 contracts have been COST awarded to small businesses, totaling $230.3 million. Over the life of these projects $8,896,863 were cost savings achieved below the MTA's original ACTUAL engineering estimate. COST NUMBER OF CONTRA 0 $0 PROJECT COSTS IN MILLIONS

32 Metropolitan Transportation Authority SBMP SBFP

NEW PRIME CONTRACTS 71% 49% of contracts of contracts In the first seven years of the SBDP,162 contracts of the awarded awarded total 240 were awarded to NYS certified Minority and to MWBEs to DBEs Women Business Enterprises (MWBEs) and MTA certified Disadvantaged Business Enterprises (DBEs) contractors who now serve as prime contractors. Within the SBMP, 138 Within the SBFP, This represents 71% of the Tier 1 projects, 70% of Tier 2 of 187 contracts were 13 of 32 contracts projects and 49% of SBFP projects were awarded through awarded to NYS certified were awarded to the SBMP. MWBEs, totaling MTA certified DBEs, 71% MWBE totaling 49% DBE participation. participation.

ACCESS TO CAPITAL

Through a strategic partnership with Carver Federal Savings Bank, the MTA has approved 98 loans totaling $13.1 million to MTA SBDP contractors. 98 loans $13.1 million

ACCESS TO BONDING

The MTA has hired Willis of New York and teamed up with Centaur Insurance Services and Crum & Forster Surety to offer SBDP contractors exclusiveaccess to bonding through its innovative program model. Through Centaur, a total of $39 million single line bonds were allocated to 16 firms.

CONSTRUCTION CLASSROOM TRAINING

Over 293 contractors are actively enrolled in the program and 358 have completed the 13-session training program which provides focused in-class training complemented with hands-on field training provided by the MTA’s Construction Manager and its team.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 33 OUR NUMBERS TALK CONTRACT AWARD GROWTH

250.0 Launched in July 2010, the SBDP exceeded $230.3 million its original Year One legislative target of $10 200.0 $221.5 million million by awarding $14.5 million. By the end $193 million of Year Two, over $16.2 million was awarded 150.0 for a cumulative total of over $30 million for

55 projects. In 2013, with the introduction of 100.0 $113.6 million the SBFP, the SBDP awarded another $33 $67.2 million $66.6 million $63.4million $60.3 million 50.0 million total cumulative contracts. In Year Four, $9.6 million $30.7million $31.0 million $9.6 million the SBDP again exceeded its goals, awarding $9.6 million $14.5 million over $50.2 million in contracts which brought $9.6 million the cumulative total for the first four years to 2010 2011 2012 2013 2014 2015 2016 2017* $113.6 million in prime contract awards. In year five, $79.4 million in contracts were awarded. Year six awarded another $28.5 million. Year seven, that is still in progress, has awarded $8.8 million in contract awards for a cumulative total of $230.3 million for the first seven years of the program.

2015 – 2019 FIVE YEAR CAPITAL PROGRAM ESTIMATED PROJECT AWARDS*

Small Business Mentoring Program # of Projects 600 $501M  Tier 1 $195M 280 500 $195M  Tier 2 $153M 75 $ 400 153M Small Business Federal Program $153M  SBFP $153M 75 300 Totals** 200  All Programs $501M 430 100 0  Estimated Job Creation of over 12,000 jobs *** Tier 1 Tier 2 SBFP Totals

*Subject to Approval of Capital Plan | **Based on 10% Growth per Year | ***Source: New York State Department of Transportation (NYSDOT) As an average statewide estimate, the Department has chosen 24 jobs per $1 million dollars ($1M) of construction value to calculate the estimated number of direct, indirect and induced jobs created or saved. Jobs Created and Employment Reporting ( https://www.dot.ny.gov/recovery/jobs?nd=nysdot)

SUCCESSFUL CONTRACTOR PERFORMANCE

Thus far, 157 of the 206 Tier 1 and Tier 2 awarded projects from the 76% SBDP have been substantially completed or closed out. 76% of the total contracts contracts awarded were delivered on time and within budget, with many successfully projects being completed ahead of schedule. closed REGIONAL INCLUSION

The MTA SBDP attracts firms from across the 14-county region that the MTA serves, including the states of New Jersey, New York and Connecticut.

Certification of Tier 1 firms based on 158 prequalified* MBE 90 WBE 19 DBE 21 Non-Certified 58 * firms may have multiple certifications

34 Metropolitan Transportation Authority PAYMENTS NOW RUNNING EXPRESS

With over $230.3 million in contracts awarded to small construction businesses in its first seven years, the MTA Small Business Development Program (SBDP), through the MTA Small Business Mentoring Program (SBMP) and the MTA Small Business Federal Program (SBFP), has delivered business growth for small construction contractors. The program was specifically designed to help small businesses, including MWDBEs, gain access to more capital and bonding, more contracts and increased business opportunities. Payments, awards, change orders, submittals and RFIs are all now handled in record-setting time to support participating businesses. The following processes have been streamlined to ensure business success and reflect the responsive procurement paradigm that has been created at the MTA:

PAYMENTS AWARDS

On average, the MTA is paying If you are a successful bidder, contractors within your business will receive a just 10 business days. notice of contract award in less than 22 business days after the bid opening date.

CLOSEOUTS CHANGE ORDERS

On average, the MTA is On average, change orders processing final acceptance are processed in less than certificates for projects in just 15 business days. 15 business days.

SUBMITTALS RFIs

The MTA has streamlined the Have a question about project submittal process for your business, plans and/or specifications? The providing approvals for project MTA responds to your requests submittals, on average, for information in just in just 10 business days. five business days.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 35 THE MTA TEAM THAT BUILDS SMALL BUSINESS

ver the last seven years, a special team at the MTA O has worked together to build a program that has created a new paradigm in the transportation industry. It is a paradigm that is building small business in every part of the MTA.

As Michael Jordan said, “Talent wins games, but teamwork and intelligence win championships." The MTA has organized an outstanding group of professionals from all parts of the MTA who work together to produce the results that are Michael J. Garner, MBA creating new opportunities for Chief Diversity Officer Metropolitan Transportation Authority small business.

The full MTA Team is comprised over 30 professionals who include three professionals provide support to the full Deputy Chief Diversity Officer from the MTA: Craig F. Stewart, program. The team is led by and TDX professionals including: Senior Director, MTA Capital Michael J. Garner, MBA, the Joseph Fitzpatrick, Principal, Programs, Michael Wetherell, MTA’s Chief Diversity Officer Robert Buxbaum, SBDP Project P.E. Director, MTA Office of and program architect. He is Executive, Michael Riegel, Construction Oversight and supported by George Cleary, Program Manager, MTA SBDP Amil Patel, Director, MTA Small and Nadir Jones, MTA Manager. Deputy Chief Diversity Officer of Business Development Program the SBDP. and professionals from TDX MTA Agency Support. Each of Construction Corporation (TDX). the MTA agencies also provide The program is organized into MWBE liaisons who interface integrated parts: Construction The construction manager with the SBDP professionals Management Mentoring is TDX, who has served the to complete the integrated Services (Scope A) and Business program for the past seven years. organizational process to ensure Development Technical The lead professionals include: projects are available for bidding Assistance (Scope B). Joseph Fitzpatrick, Principal, and winning bidders are meeting TDX, and Mutiu Babatunde, individual agency requirements. The Construction Mentoring. Program Manager, MTA Small core team includes Scope A, Business Development Program Construction Management The MTA Department of (Construction Management The Services professionals comprised Diversity and Civil Rights. Services) TDX. MTA Department of Diversity of MTA leadership and TDX and Civil Rights also supports Construction Corporation Business Development and the full SBDP program as well executives who have served the Coaching. Scope B professionals as other diversity and civil rights program for the past seven years. include a team from the activities and a full complement This team provides technical MTA and TDX who provide of disadvantaged business support to the participating technical business development enterprise certification services. SBDP contractors once they assistance to the contractors. bid and win a project. The These professionals include core members of this group George Cleary, the MTA’s SBDP

36 Metropolitan Transportation Authority SBDP PROGRAM LEADERSHIP

Michael J. Garner, MBA Donald Spero Chief Diversity Officer Deputy Chief Financial Officer Metropolitan Transportation Authority Metropolitan Transportation Authority

SCOPE A CONSTRUCTION MANAGEMENT SERVICES

Michael Wetherell, P.E. Amil Patel, P.E. Joseph Fitzpatrick Mutiu Babatunde Director, MTA Office of Director, MTA Small Business Principal, TDX Program Manager Construction Oversight Development Program Construction Corporation MTA Small Business Development Program (Construction Management Services) TDX Construction Corporation

SCOPE B TRAINING AND BUSINESS DEVELOPMENT SERVICES

George Cleary Joseph Fitzpatrick Michael Riegel Nadir Jones Deputy Chief Diversity Officer, Principal, TDX Program Manager Manager Small Business Development Program Construction Corporation MTA Small Business MTA Small Business MTA Department of Diversity and Development Program Development Program Civil Rights MTA AGENCY MWDBE COMPLIANCE MANAGERS

Sonia Mercado Christine Norman Rashia Mason Christopher Bennett Melissa Jones Nydia Coliman Supplier Diversity Manager MWDBE Procurement MWDBE Procurement MWDBE Procurement MWDBE Procurement MWDBE Procurement MTA Business Service Center Compliance Manager Compliance Manager Compliance Manager Compliance Manager Compliance Manager MTA Metro-North Railroad MTA Long Island Rail Road MTA Bridges and Tunnels MTA Capital Construction MTA Bus Company

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 37 THE YEAR OF SMALL 2017 BUSINESS AT THE MTA

ince its inception in 2010, the MTA’s Small Business Development Program (SBDP) has provided support and S initiatives for MWDBEs that assist them in establishing successful, long-term business relationships with the MTA. From mentoring to training, program participants gain the skills and tools they need to enable them to become larger prime MTA contractors and subcontractors. According to Michael J. Garner, MBA, the MTA’s Chief Diversity Officer and architect of the Small Business Development Program and its affiliate mentoring programs, “We are advancing mentoring to a new level in 2017 — creating the new paradigm for small business in the transportation industry.”

TRANSFORMING SKILLED CONTRACTORS INTO SUCCESSFUL BUSINESS OWNERS

"We are advancing The MTA SBDP mentor contractors are supported by a focused mentoring to a new training and assessment program that utilizes a robust curriculum level in 2017—creating of classroom instruction supplemented by field training. Referred the new paradigm for to as “Scope A,” participants work closely with experienced project small business in the manager mentors, who provide guidance on project contracts transportation industry.” and execution.

Michael J. Garner, MBA 'MINI MBA' FOR CONTRACTORS Chief Diversity Officer Metropolitan Scope B focuses on skills needed to run a business as well as Transportation Authority complete profitable projects. Some contractors even refer to it as a ‘mini MBA program for contractors’ as a result of its intensive emphasis on practical examination of case studies and project illustrations to facilitate a clearer understanding of how project management and profitability inter-relate.

As Scope B has developed, TDX Construction Corporation, the Scope A and B Construction Manager, recognized that to transform program participants into successful business owners, they would need to supplement the existing Scope B program with different types of training and business development services.

This year, under the direction of George Cleary, Deputy Chief Diversity Officer for the Small Business Development Programs and Michael Riegel, Program Manager, who leads the new Business Development Mentoring Services Team for Scope B services, the program has been re-imagined to include new assessment tools, new business support programs and one-on-one business planning and coaching.

From staffing, back-office support, accounting, business planning and marketing, the Scope B Business Development Team is changing the mindset of the program participants from contractors to business owners, who have received the strategic training to take their companies to the next level.

38 Metropolitan Transportation Authority THE NEW MTA BUSINESS DEVELOPMENT ‘OPPORTUNITY TEAM’

he MTA Small Business Mentoring Program has created a new professional team charged with providing technical assistance in T critical business management operations areas and one-on-one coaching and business planning support to the program’s contractors. Unique in so many ways, the MTA Opportunity Team delivers customized training and professional development to each mentor contractor in the program.

“We know that one size does not fit all,” says Mr. Cleary, who is responsible for oversight of the program that falls within the operations of the MTA’s Department of Diversity and Civil Rights. “That is why we have developed an even-more focused approach to providing technical and business development assistance. Individualized assessment enables us to evaluate each contractor’s strengths and capacities and create a business roadmap for that contractor.”

The MTA Small Business Mentoring Program is comprised of two tiers, Tier 1 which is a four-year program that requires a full program of 13 classes taken over a year and the opportunity to bid on projects during that year. With successful graduation from Tier 1, the Tier 2 program continues for an additional four-years enabling contractors to bid on larger projects valued up to $3 million. For contractors who have greater capacity, they may enter the Small Business Federal Program that offers even larger contract opportunities on federally-funded projects. “The eight-year program is a challenging one, but many of our graduates have gone on to bid and win multi-million dollar projects and enter a new pool of construction talent at the MTA,” noted Mr. Garner, who takes great pride in every success his mentor contractors achieve.

SCOPE B REIMAGINED The design of the new Scope B program utilizes a variety of milestones for each contractor to meet during the two, four-year terms, and equally, it sets in place a system of program metrics for the Scope B Opportunity Team.

The enhanced business assistance program has been designed to help contractors navigate several areas with the support of individual professionals as well as support teams. The services provided include:

• Accounting and Financial Support Services With the assistance of one of the leading minority-owned accounting firms, contractors are gaining a ‘business owners' mindset’ as they deal with company and personal finances.

• Strategic financing guidance and access to loans and bonding. Renewed emphasis on managing cash flow and preparing for bonding applications are key parts of the Scope B services.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 39 • Legal support. Understanding contracts and conducting contract reviews are an imperative service provided by the new “Scope B” Team. Legal costs are burdensome and can sink an emerging construction firm in its early years. MTA SBDP contractors receive an in-depth understanding of construction contract law and gain practical contract review techniques and approaches.

• Business Assessment and Action Plan Support. These services, delivered by a team of professionals dedicated to this area, are helping the Scope B team manage the assessment process and provide back- office implementation support for individual contractors’ action plans.

• Business Plan Development. Developing a business plan is a high priority in the 2017 SBMP. In 2017, ten firms have been selected to work closely with a leading business strategist.

• Programmatic Transition Support This year, Scope B will include transition support for participating contractors to grow within the MTA as well as move into other construction projects at other agencies and authorities.

• Focus Training Program Content. Often referred to as a mini MBA, the MTA SBDP is revitalizing and refining its course content this year to focus on a case study approach in its sessions. Based on the Harvard Business School approach, case studies offer a multi-perspective approach to examining business issues and developing creative solutions and decision-making approaches.

DELIVERY DRIVES RESULTS While these areas noted above are common to many technical assistance programs, the key differentiator for the MTA is the depth and breadth in which the program has chosen to deliver its services. The emphasis on assessment and continual periodic assessment is now becoming an institutionalized part of the SBDP. Assessments are conducted twice a year for each participating contractor and action plans are developed based on those evaluations.

Each contractor is supported by a team of consultants who provide different types of technical support and training once the initial evaluation is completed.

This new, individualized approach will reveal important assets that each contractor brings to the program explained Mr. Riegel. “We are learning more about what each small business really needs, and re-imagining a program that will support individual success on a greater scale,” he added.

Key also to the program’s success, emphasized Mr. Riegel, is its focus on measurement and assessment. Twice annually during each year of the Tier 1 and Tier 2 programs, each contractor is evaluated by a series of metrics, including financial statements, to determine how the contractor’s business is performing. “You can’t hide from the numbers,” says Mr. Riegel. “But the nice part of our periodic assessment is when help is needed, the MTA Opportunity Team is here to do just that.” BUSINESS CREATING CHANGE

WHAT’S NEW AT THE MTA SMALL BUSINESS DEVELOPMENT PROGRAM

Now in its seventh year, the MTA Customer satisfaction rules. The SBDP – A NEW INFLUENCER AT THE MTA Small Business Development goal of the SBDP program is to create The entire MTA will benefit from the Program is growing, and changing. personal and in-depth connections with new changes occurring in the SBDP program participants. Individual staff is program’s operations. “The goal of The MTA has brought on a new assigned to each contractor as a point the program is to bring it to more Opportunity Team of consultants of contact. This enables contractors contractors,” explains Michael J. Garner, with expertise specifically-designed to contact staff with issues inside and the MTA’s Chief Diversity Officer and to deliver much needed business outside of the SBDP, and the approach program architect. “In 2017, we services that will create important facilitates issues to be elevated and will be increasing our marketing change for the participating mentor resolved quickly. efforts through the use of social contractors as well as the growth of media platforms including LinkedIn, the program throughout the MTA. Answer the phone. It may be your Facebook, and You Tube. “ New client-centric services delivered SBDP Advisor. Another important through the newly-organized Scope B feature is being added to the Increasing communication and Opportunity Team drill-down on the communication equation: the SBDP outreach, inside and outside the key performance and progress factors Opportunity team will increase its MTA. The SBDP is opening doors for that will predict business success. telephone and in-person contact in increased communication inside and For the mentor contractors, several lieu of email. Personal connections outside the MTA. The SBDP is opening new areas of enhancements are will drive contractor engagement. doors for increased communication inside and outside the MTA. The being integrated into the program How are you doing? The program will be implementing closed for 2017: improved training, a new third component of program groups for program participants and client-centric service focus and enhancement is the increased use trainers to maintain engagement. At increased assessments. These new of assessments. Today, the SBDP the same time, the MTA SBDP will areas are changing the historical Opportunity Team is bringing out be increasing outreach efforts across technical assistance program into an measurement tools and an expanded the region to create new activities to engaging, interactive program that assessment process to make sure introduce the program to increase targets the specific needs of that goals are being achieved more recruitment of appropriate each contractor. transparently for both program prospective contractors. A fresh approach to professional participants and the MTA. The process will include: electronic surveys to development. Through the work A Program for Everyone. With four establish baseline information, in- of experienced consultants, all of programs tied to experience and person meetings with the SBDP and the SBDP training materials will be qualifications in operation, the goal is the Office of Construction Oversight, revamped and reimagined to present to increase new contractor interest and the development of individualized material consistently in each of the 13 applications to the program. For 2017, action plans to meet contractor goals workshops. Adding to the classroom the SBDP is planning new networking and objectives, semi-annual reviews engagement experience, a case study events for program participants with of action plan progress and regularly approach, traditionally used in the external and internal contractors. Plans scheduled check-in calls to ensure best business schools in the country, to host programs with current and progress on action plan items. That will be introduced across all classes. previous program contractors to share question, ‘how are you doing?’ will be Sessions will also benefit from MTA- lesson learned and best practices are answered by both the contractor and related videos as well as industry- also being made. There also will be the SBDP Opportunity Team Advisor related programs and interactive, regular and ongoing conversations and provide the mentor contractor small-group activities. A supporting between SBDP staff and the contractor with important information that can webinar series for ongoing learning community as well increased support his or her business growth. opportunities is planned for later presentations to outside groups to this year. promote the program. A series of regular newsletters to the program contractor will round out the new communications program.

41 MEET SEVERAL OF THE MTA SMALL BUSINESS DEVELOPMENT PROGRAM BUSINESS COACHES

he MTA SBDP focuses on T the individual advancement of each of the contractors in its mentoring programs. Leading professionals comprise the coaching team that will provide guidance and direction

to the participating MTA “Cash is King in small business. By “Through the MTA SBDP, we are SBDP contractors. Meet providing financial services to the providing contractors with a MTA’s SBDP contractors, we are combination of tools, the positive several of them here. helping these small business owners mindset and resources to motivate refine their financial literacy skills, them to think with a CEO Mindset. taking their companies to the This team is shaping the next next level.” generation of MTA contractors, who through their diverse backgrounds Frederick E. Davis, Jr., CPA, MST, JD and skill sets, are building a Tax Partner, Mitchell Titus stronger, better and more resilient transportation system in New York State."

Paisley Demby, MBA CEO, PBN Consulting LLC

Frederick E. Davis, Jr. is a tax partner With over 25 years of finance and at Mitchell Titus, the largest minority- strategic management experience, controlled accounting firm in the Paisley Demby is one of the country’s United States. Mr. Davis is a Certified leading business coaches and Public Accountant and holds a CEO of PBN Consulting LLC. Master’s Degree in Taxation and a Law Mr. Demby is an inspirational and Degree. He takes his passion for both motivational CEO trainer, with firsthand education and financial literacy and knowledge of multiple industries provides training to the MTA’s SBDP’s and how to accelerate growth of any contractors. Along with his team at company. He has been responsible Mitchell Titus, Mr. Davis provides MTA for the training and development of SBDP contractors with support in over 12,000 business owners, using preparing financial statements, Quick workshops that rejuvenate clients Books, the importance of cash-flow to set and achieve greater goals, while statement and maintaining accurate removing barriers that impede their records. Mitchell Titus provides companies growth. Mr. Demby is also assurance, advisory and tax services the Business Services Director of to Fortune 1000 organizations, the Goldman Sachs 10,000 Small financial service firms, not-for-profit Businesses Initiative at LaGuardia organizations, real estate entities, Community College. government and public sector entities and middle market companies.

42 Metropolitan Transportation Authority MEET SEVERAL OF THE MTA SMALL BUSINESS DEVELOPMENT PROGRAM BUSINESS COACHES

“At the Harlem Business Alliance, we “We work with MTA SBDP contractors “I want small businesses to see are passionate about helping small to understand the importance of that defining strategic growth is businesses succeed and grow. This properly negotiating, reading and imperative to their success. Through innovative partnership with the MTA’s executing their contracts. A contract the MTA’s SBDP, we are working SBDP will enable more entrepreneurs is a roadmap to project success, one-on-one with these constructions to scale their businesses, secure and it is our mission to assist these firms to build confidence, capacity more contracts, offer better jobs and contractors into making smart and competence by using strategic strengthen their communities.” and strategic legal decisions framework, real data, insights and before, during and upon a training expertise.” Regina Smith, MBA project’s completion.” Executive Director Nicole Valentine, Esq., President and Chief Harlem Business Alliance Charles E. Williams III, Esq., Partner Strategy Officer Construction and Real Estate Law Practice Synergy Business Development Peckar & Abramson, P.C.

The Harlem Business Alliance Peckar & Abramson Partner, Charles A fourth generation entrepreneur, (HBA), serves as an advocate for E. Williams III focuses his practice Nicole Valentine is passionate about the preservation and retention of on construction, real property, helping small businesses grow and Harlem's business community. Regina government relations issues and succeed. Ms. Valentine is the creator Smith, HBA’s Executive Director, uses commercial litigation, including the of the “Winly” Strategy App for her skills in financial management, representation of sureties. Since 1978, Entrepreneurs and is the Publisher advocacy, fundraising and strategic Peckar & Abramson has been known of #WINNING: The Business Growth planning to develop cohesive public/ for their leadership and innovation Strategy Book. Winly Business Tools private partnerships that assist in construction law. As partner in the are used globally and CEOS use existing and emerging businesses, firm's construction and real estate law Winly’s playbooks to assess, grow community residents and youth. MTA practice, Mr. Williams provides in-class and scale their businesses. As SBDP contractors benefit from Ms. guidance on contracts and contract Smith’s team of professionals who negotiation for contractors in the the President of Synergy Business provide support in technology, project MTA SBDP. Mr. Williams teaches the Development and a former M&A management, marketing and Construction Law and Contract Review attorney, Ms. Valentine is refining the business development. workshop in the MTA Training program MTA’s SBDP training experience to and also provides advisory services incorporate a case study business throughout the program. school approach and best in class industry practices.

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 43 BREAKING THRO U GH BARRIERS ACCESS TO CAPITAL

o bid and win larger projects, CARVER FEDERAL SAVINGS the Metropolitan Transportation BANK AND THE POWER T Authority (MTA) recognized that OF CREDIT one of the greatest barriers to building capacity for New York State certified The Carver Loan team works with small businesses access is to capital each contractor to assist them and surety bonding. By creating through the loan approval process. strategic relationships with some Loans can be used for project of the nation’s most innovative and mobilization as well as a project’s highly-respected firms, the MTA SBDP progress, which is crucial to the is providing program participants with success of the program. Carver also the capital to start projects and the supports a company’s ability to surety bonds to win them. create a track record of successful project completion and loan history, GAINING CONFIDENCE which provides contractors with the THROUGH THE ACCESS power and confidence of credit. TO CAPITAL Since the inception of the SBDP, "The MTA SBDP is the MTA has approved 84 loans, The MTA SBDP responded to the partnering with Carver to totaling $11.6 million to MTA financial barriers limiting their assist their contractors in SBDP contractors, program participants’ growth by creating a track record providing a game changing tool: of successful project completion and loan access to capital. Bidding and winning history, providing these a project is only half the battle for any small businesses with the small business; a substantial amount power and confidence of of funding is necessary to even start capital and credit.” a project.

Recognizing this challenge, Carver Niles Stewart, First Vice Federal Savings Bank, through President and Commercial its subsidiary, Carver Community Lending Team Manager, Development Corporation, formed a powerful alliance designed to provide Carver Federal Savings Bank loans to qualified SBDP construction contractors. During Tier 1 and Tier 2 of the SBDP, contractors can access up to $150,000 in short term loans. Mobilization monies to support a project at its start and access to a credit line or loan through its completion are key components for any business to surpass their potential. Through this program, contractors now have the ability to purchase materials, hire highly trained staff and get their projects off the ground.

44 Metropolitan Transportation Authority BREAKING THRO U GH BARRIERS BIDDING AND WINNING WITH SURETY BONDING

onding is the competitive edge approach gives contractors one- that gives small, emerging on-one face time with a team B contractors the power to bid comprised of experienced surety on and win larger projects. Without bonding professionals, who have a bonding, these firms are left out proven track record assisting small of the highly competitive pool of construction contractors in acquiring contractors who have the financial and increasing their bond capacity. and project-based experience to win medium to large contracts. Also part of the process is the identification of the right professional The MTA has developed a relationship services support team. A firm’s with Willis, Centaur Insurance accountant, attorney, banker and Services and Crum & Forster Surety to bonding specialist become strategic provide technical assistance for surety partners to help shape and guide bonding applications for the SBMP a firm’s growth. The institutional contractors. The three firms comprise knowledge provided by the MTA’s the MTA’s Small Business Bonding Small Business Bonding Team Team, and they work with SBMP supports this process with the "The bonding program participants through the complex intellectual capital and negotiating offered by the MTA is life process of surveying their financials, skills required to provide the surety changing for contractors. reviewing their insurance and bond support to each contractor in The bonds they receive preparing other required bonding the program. through the program are documentation to prepare for often the first they’ve the applications. Access to capital, the power of good received, opening credit and the financial backing of new doors of Through Willis of New York, Centaur exciting opportunity.” Insurance Services and Crum & surety bonding is changing the way Forster Surety, SBDP contractors have contractors in the MTA SBDP are an exclusive opportunity to access able to do business immediately Martin “Marty” Lyons, bonding through this innovative and long into the future. As the MTA President, Centaur program model. Through Centaur, continues to address the historical Insurance Services one client, Minhas Construction, who barriers for small, emerging firms, the rose through the ranks at the MTA contractors in the SBDP are growing, program, received a $39 million bond. bidding on larger projects and creating a more diverse and skilled A GAME CHANGING workforce for the MTA and New York State. COMPETITIVE EDGE

The bonding program offered by MTA’s SBDP is life changing for contractors. The bonds they gain access to through the program are often the first they have ever received, opening new doors of exciting opportunities.

The MTA SBDP Small Business Bonding Program starts with a customized analysis and evaluation of each firm’s strength and weaknesses. This exclusive

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 45 NAVIGATE THE MTA SBDP

mall construction businesses are encouraged to apply to the MTA Small Business Development Program MTA SMALL BUSINESS S (SBDP), including small businesses that are currently participating in mentor programs administered by other public agencies and small businesses certified for participation in EMERGING state and federal MWDBE programs. The MTA will afford CONTRACTOR all applicants with an equal opportunity for consideration, without discrimination due to race, creed, color, national origin, PROGRAM religion, sex, sexual orientation, age, disability or marital status. WHO IS THE Certified MWDBE, SDVOB and Small A small business wishing to participate in the MTA’s mentoring PROGRAM FOR? Business Contractors who have been in programs must apply for admission and be pre-qualified business for at least one year by the MTA for specific construction industry trades. The application and prequalification process is designed to ensure that participants in the mentoring program have a sufficient foundation of experience, finances and skills to demonstrate that, with the assistance provided by the MTA, they can complete small MTA projects safely, on time, within budget and continue to grow. PROGRAM One year, from the firm’s first LENGTH bidding opportunity Financial capability is key in the assessment required during the prequalification process. Financial statements are a preliminary tool and an ongoing one used to evaluate the FIRM INCOME No income restrictions and no CAPS AND bonding restrictions contractor during the progress of the program. Financial BONDING statements, along with prior experience, help the MTA SBD RESTRICTIONS Assessment Team guide the contractor into the right program.

A prequalified firm that is accepted into the Small Business MINIMUM One year of business experience Mentoring Program and meets the requirements for continued REQUIREMENTS participation will be eligible to participate in the Tier 1 program for up to four years. Upon successful completion of Tier 1, the graduate firm will be eligible to participate for up to four additional years in the Tier 2 program. Tier 2 is only available to successful participants of Tier 1. Firms that are accepted into the MTA Small Business Federal Program (SBFP) are not eligible to participate concurrently in the SBMP. If they are already enrolled in the SBMP, they may transition to the SBFP TRAINING Satisfactory completion of 13-session MTA Training Program if they meet the requirements and are accepted into the program.

When reviewing a firm’s application, the MTA’s assessment will include a thorough evaluation involving a variety of factors, BONDING No bonding required taking into account the firm’s size and the fact that it is seeking enrollment in the SBMP or SBFP to gain the knowledge and experience necessary to do business with the MTA. CAPITAL On an award, up to 30% of the ACCESS contract value Now with the launch of the Emerging Contractor Program, applicants who may not be ready to enter Tier 1 will be able to enter a new program that will provide technical assistance as OWNER The MTA provides an Owner-Controlled well as the opportunity to refine their skills and market position CONTROLLED Insurance Program (OCIP) for later entry into Tier 1. The Pre-Qualification Process is an INSURANCE intensive process that is the first step for entry into the SBMP UNION Not applicable as well as its other programs. TRANSITION

46 Metropolitan Transportation Authority PROGRAM SNAPSHOT

MTA SMALL BUSINESS MTA SMALL BUSINESS MTA SMALL BUSINESS MENTORING MENTORING FEDERAL PROGRAM PROGRAM PROGRAM Tier 1 Tier 2

Certified MWDBE, SDVOB and Small Certified MWDBE, SDVOB and Small Certified Disadvantaged Business Business Construction Contractors Business Contractors who have Enterprises and Small Business graduated from the SBMP Tier 1 or Construction Contractors demonstrate comparable experience. Firms that graduate from the SBMP Tier 1 must re-certify to participate in the SBMP Tier 2. It is recommended to apply for Tier 2 at least one year prior to graduating from tier 1

Four years Four years Four years

Applicants must not exceed $3 million Applicants must not exceed $5 million Applicants must not exceed $ 5 million in average annual gross sales over the in average annual gross sales over the in average annual gross sales over the past three calendar years. The program past three calendar years. The program past three calendar years. The program offers bonding assistance to qualified offers bonding assistance to offers bonding assistance to applicants for future growth qualified applicants qualified applicants

Applicants must have a minimum of • Be in business for at least two years • Be in business for at least one year two years of business experience and • Not have a net worth (excluding • Not have a net worth (excluding must provide at least two references for primary residence) exceeding primary residence) exceeding commercial work in each of the trades $3.5 million $1.32 million for which they would like to be pre- • Provide at least two references for • Provide at least two references for qualified. Projects listed must be valued commercial work - valued at no less commercial work - valued at no less in excess of $25,000 each than $500,000 in every trade for than $500,000 in every trade for which it wishes to be pre- qualified which it wishes to be pre- qualified

Satisfactory completion of 13-session Accepted firms must attend an Accepted firms must attend an MTA Training Program assessment session. Prescriptive assessment session. Prescriptive recommendations will be made for recommendations will be made for training and other technical training and other technical assistant referrals assistant referrals

No bonding required Be capable (with MTA assistance) of Be capable (with MTA assistance) of being bonded for up to $3 million being bonded for up to $3 million

Opportunity to apply for loans up to Opportunity to apply for loans up to Opportunity to apply for loans up to $150,000, or 30% of the contract value, $900,000, or 30% of the contract value, $900,000, or 30% of the contract value, whichever is less whichever is less whichever is less

The MTA provides an Owner-Controlled The MTA provides an Owner-Controlled The MTA provides an Owner-Controlled Insurance Program (OCIP) Insurance Program (OCIP) Insurance Program (OCIP)

Union transition assistance available Union transition assistance available Union transition assistance available

7 YEARS OF SUCCESS BUILDING CERTIFIED MINORITY, WOMEN-OWNED, DISADVANTAGED BUSINESS ENTERPRISES AND SMALL BUSINESSES 47 MTA New York City Transit MTA Long Island Rail Road MTA Metro-North Railroad MTA Bridges and Tunnels MTA Bus Company MTA Capital Construction

The Metropolitan Transportation Authority (MTA) is North America’s largest transportation network, serving a population of 15.2 million people in the 5,000 square-mile area fanning out from New York City through Long Island, southeastern New York State and Connecticut.

MTA subways, buses and railroads provide 2.73 billion trips each year to New Yorkers – the equivalent of about one in every three users of mass transit in the United States and two- thirds of the nation’s rail riders. MTA bridges and tunnels carry more than 285 million vehicles a year – more than any bridge and tunnel authority in the nation.

The MTA will afford all applicants with an equal opportunity for consideration, without discrimination due to race, creed, color, national origin, religion, sex, sexual orientation, age, disability or marital status.

This publication is current as of October 2017 and is subject to change.

All images are copyright MTA/Patrick Cashin

MTA Department of Diversity and Civil Rights 2 Broadway, 16th Floor New York, NY 10004-2207 web.mta.info/sbdp