QUICK START GUIDE Check the box contents STEP CODA D3.1 Wi-Fi Gateway Look in the box and make sure you have the following: (MoCA Optional) 1 Read me CODA-4580/4680/ 4780 first! CODA-4582/4682/ 4782 POWER CORD

Connect to the network Set up your wireless network ETHERNET CABLE QUICK START GUIDE 0440010287N0

Connect the cable port Connect the power adapter

STEP Connect the device’s CABLE connector to a cable outlet in STEP Connect the included power adapter from the POWER port to 2 your home. 3 a wall outlet.

Access LAN for initial configuration User configuration

Changing your password Self-InstallationSTEP To complete initial setup, yourTo connectCODA will your launch personal Easy device Connect STEP For initial setup, click “LET’S GO” to test your connection and 3 (phone, tablet, computer) to the enter your preferred SSID and Passphrase. The Wi-Fi Passphrase 1. Connect directly to your Wi-Fi Instructions user interface on the first connecteddefault network: device. You can access it (For Self-Install & Re-Install)Check the box contents will also act as your password with the username “cusadmin” modem via an EthernetQUICK cable orSTART GUIDE 4 using a laptop connected by“HitronXXXXX-EasyConnect” a Ethernet cable or any mobile 5 STEP • Connect via Wi-Fi, using the Default wirelessly via your Wi-FiCODA D3.1 Wi-Fi Gateway Before you begin, devicemake sure Lookwith inyou the the box have and default make sure youWi-Fi have the network following: name found on the back the next time you visit 192.168.0.1. Make sure to complete the Wi-Fi network and Default key (MoCA Optional) the following: 2. Open a web browser and visit label1 of your new CODA. (password) located on a sticker on the Easy Connect walkthrough so it does not come back. If the • Wi-Fi modem Check the box contents back of your 192.168.0.1 QUICK START GUIDE CODA receives a factory reset, the Easy Connect interface will STEP CODA D3.1 Wi-Fi Gateway • Power cord Look in the box and make sure you have the following: Wi-Fi modem. Read me Check the box contents (MoCA Optional) QUICK START GUIDE appear again. 3. Sign in using the following credentials • CoaxialEthernet cable cord1 Method STEP LookCODA-4580/4680/ in the box and make sure 4780 you have the following: Example:Wi-Fi Method CODA D3.1 Wi-Fi Gateway POWER CORD (MoCA Optional)first! 1 CODA-4582/4682/ 4782 • EthernetRead me cable Model Name: XXXXXXXXX P/N:0123456789AB a. Username: cusadmin PMN: DOCSIS 3.1 wifi Gateway Read meCODA-4580/4680/ 4780 CM MAC:AB9876543210 (optionalfirst! for connectingCODA-4582/4682/ devices) 4782 POWER CORD S/N:AB1234567890 CODA-4580/4680/ 4780 first! CODA-4582/4682/ 4782 POWER CORD Alaska’s Best b. Password: (your Wi-Fi network H/W: XX • Wi-Fi enabled device Default Wi-Fi network:HitronXXXXX-EasyConnect Connect to the network Default key:AB123456790 password) Connect to the(phone/tablet/computer) network Connect to the network Set up yourSet up wireless your wireless network networkSet up your wireless networkETHERNET CABLE ETHERNETQUICKETHERNET START CABLE GUIDECABLE QUICK START GUIDEQUICK START GUIDE Wi-Fi Experience, 0440010287N0 0440010287N0 • Click “Wireless” from the0440010287N0 top bar Connect the Wi-Fi cable modem to Configure your home network with a Connect the cable port Connect the power adapter Connect the cable port the cable outletConnect in your the power home adapter using custom name and password. 1 STEP STEP 4 • Under Multiple SSID Settings change Connect the device’s CABLE connector to a cable outlet in Connect the included power adapter from the POWER port to AK-Fi your home. a wall outlet. Connect the cableSTEP portConnect the device’s CABLE connectorthe2 to coaxial a cable outlet in cableSTEP cord.Connect the included the3 power power adapter from theadapter POWER port to • Your personal device should the password to the new password your home. a wall outlet. 2 • Connect your modem3 to the coax outlet automatically open a web browser with and click “save changes”STEP Connect the device’s CABLE connector to a cable outlet in STEP Connect the included power adapter from the POWER port to your home. using one of the coax cablesa wall provided. outlet. the Hitron Easy Connect Wizard. ° Note: If you change 2your Wi-Fi 3 • When it connects, click “let’s go” and follow the steps to set up your Wi-Fi password you will need to enter it modem by creating a Wi-Fi network

again on all of your devices in your Access LAN for initial configuration User configuration name and password. STEP To completeWireless initial setup, your CODA will launch EasyDevices Connect STEP For initial setup,(Optional) click “LET’S GO” to test your connection and Setup complete home before they will connect user interface on the first connected device. You can access it enter your preferred SSID and Passphrase. The Wi-Fi Passphrase• Troubleshooting: If your personal 4 using a laptop connected by a Ethernet cable or any mobile 5 will also act as your password with the username “cusadmin” device with the default Wi-Fi network name found on the back the next time you visit 192.168.0.1. Make sure to complete the device doesn’t automatically open the again Access LAN for initial configuration label of your new CODA. User configuration Easy Connect walkthrough so it does not come back. If the CODA receives a factory reset, the Easy Connect interface will Hitron Easy Connect Wizard, open a STEP To complete initial setup, your CODAEthernet will launch Method Easy Connect Wi-FiSTEP Method For initial setup, click “LET’Sappear GO” again. to test your connection and STEP Model Name: XXXXXXXXX P/N:0123456789AB user interface on the first connected device. You can access it PMN: DOCSIS 3.1 wifiConnect Gateway enterCM MAC:AB9876543210 your preferred yourSSID and Passphrase. wireless The Wi-Fi Passphrase devices with the correct SSID and Note: If you have two Wi-Fi S/N:AB1234567890 web browser and type 192.168.0.1 into ° H/W: XX using a laptop connected by a Ethernet cable or any mobile Default Wi-Fi network:HitronXXXXX-EasyConnectwill also act as your password with the username “cusadmin” 4 Default key:AB1234567905 the address bar at the top, then press Congratulations! You have successfully set up your CODA. If you have any device with the default Wi-Fi network name found on the back Passphrasethe next time you visit 192.168.0.1. chosen Make sure to completein Step the 5. networks (example: MyWiFi 2.4G label of your new CODA. Easy Connect walkthrough so it does not come back. If the press ENTER and continue Step 4. Your CODA receives a factory reset, the Easy Connect interface will problems, see the section below for help identifying the problem. and MyWiFi 5G) you will have to Ethernet Method ConnectWi-Fi Method the includedappear power again. adapter browser should display a page where Model Name: XXXXXXXXX P/N:0123456789AB PMN: DOCSIS 3.1 wifi Gateway CM MAC:AB9876543210 fromS/N:AB1234567890 the 6power port to a wall outlet. you click “let’s go” and follow the steps. H/W: XXWireless Devices (Optional) Setup complete 2 Default Wi-Fi network:HitronXXXXX-EasyConnect change your password on both Default key:AB123456790 Access LAN for initial configuration STEP Connect your wireless devices with the correctUser SSID and configuration Passphrase chosen in Step 5. Congratulations! You have successfully set up your CODA. If you have any• Pro Tip: If you’ve already set up your networks problems, see the section below for help identifying the problem. 6 To connect a wireless device with the Wi-Fidevices Protected to connect Setup to a particular button Wi-Fi IP addresses STEP To complete initial setup, your CODA will Tolaunch connect a wireless Easy device Connect with the Wi-Fi Protected SetupSTEP button ForIP initial addresses setup, click “LET’S GO” to test your connection and user interface on the first connected device.(WPS), YouYou need can to first access the GUI it with enterIf your your CODA is successfullypreferred connected SSID to the and network Passphrase. (see LED display) Thenetwork Wi-Fi Passphrase name and password, you can the user “cusadmin”(WPS), and your Wi-Fi Passphrase You need tobut youfirst cannot access access the Internet from a connected the computer, GUI your with If your CODA is successfully connected to the network (see LED display) using a laptop connected by a Ethernet cableas password, or enterany the mobile Wireless page to willdevice’s also IP addressact as may yourbe set up password incorrectly. with the usernameuse “cusadmin”the same on your new Wi-Fi modem 4 Wireless Devices (Optional) enable WPS and set Encrypt Mode to AES Setup complete5 device with the default Wi-Fi network namethen save found the changes. on the back theIn nextyour device’s time control you panel, visit ensure that192.168.0.1. the computer is configured Make to sure to complete the Press the WPS buttonthe on the unituser and on “cusadmin”receive anand IP address automatically your (recommended) Wi-Fi or that it hasPassphrase a static for simplicity. but you cannot access the Internet from a connected computer, your Terms and conditions: label of yourSTEP new ConnectCODA. your wireless devices with the device correct you SSIDwish toand connect within 2 EasyIP address Connect in the following walkthrough range: 192.168.100.10~192.168.100.254. so it does not come back. If the Passphrase chosen in Step 5. minutes of each other while they are in the Congratulations! You have successfullyFor more information, set up your consult CODA. your Ifoperating you have system’s any documentation. 6 coverage area.as password,problems, see theenter sectionCODA below the for receives help identifying Wireless a factory the problem. reset, page the Easy to Connect interface will device’s IP addressAK-Fi may be set up incorrectly. By using GCI internet, you agreeEthernet to the Method terms of Wi-Fi Method appear again. OPTIONAL— To connect a wireless device with the Wi-Fi Protected Setupenable button WPSIP addresses and set Encrypt Mode to AES service located on our website, which include an(WPS), You need to first access theModel GUI Name: with XXXXXXXXX P/N:0123456789AB If your CODA is successfully connected to the network (see LED display) Direct Ethernet Connection. PMN: DOCSIS 3.1 wifi Gateway 5 CM MAC:AB9876543210 the user “cusadmin” and your Wi-FiS/N:AB1234567890 Passphrase but you cannot access the Internet from a connected computer, your Home Wi-Fi as password, enter the Wireless page to • Connect the modemdevice’s IP address to themay be setpower up incorrectly. cord or agreement to arbitrate. To review the terms for H/W: XX • Connect your computer to the modem enable WPS and set Encrypt ModeDefault to Wi-Fi AES network:HitronXXXXX-EasyConnect then save the changes. In your device’s control panel, ensure that the computer is configured to Default key:AB123456790 adaptor provided and then plug into an your GCI service, please refer to the following: then save the changes. In your device’s control panel, ensure that the computer is configured to with an Ethernet cable and open a web Press the WPS button on the unit and on electricalPress outlet. thereceive WPS an IP address button automatically (recommended) on the or that unit it has a static and on http://www.gci.com/terms/internet. the device you wish to connect within 2 IP address in the following range: 192.168.100.10~192.168.100.254. browser (i.e. Internet Explorer, Chrome, receive an IP address automatically (recommended) or that it has a static minutes of each other while they are in the For more information, consult your operating system’s documentation. coverage area. • Your themodem’s device status you indicator wish tolights connect will within 2 Firefox or Safari). Please call GCI Customer Service at IP address in the following range: 192.168.100.10~192.168.100.254. beginminutes to turn on. of The each modem other will bewhile online they are in the 800-800-4800 if you would like to receive a in just a few minutes, once the @ symbol For additional support For more information, consult your operating system’s documentation. printed copy of the terms and conditions. locatedcoverage on the front area. of the modem stops Wireless Devices (Optional) flashing and remainsSetup lit. complete call 800-800-4800

STEP Connect your wireless devices with the correct SSID and Passphrase chosen in Step 5. Congratulations! You have successfully set up your CODA. If you have any 6 problems, see the section below for help identifying the problem. To connect a wireless device with the Wi-Fi Protected Setup button IP addresses (WPS), You need to first access the GUI with If your CODA is successfully connected to the network (see LED display) the user “cusadmin” and your Wi-Fi Passphrase but you cannot access the Internet from a connected computer, your as password, enter the Wireless page to device’s IP address may be set up incorrectly. enable WPS and set Encrypt Mode to AES then save the changes. In your device’s control panel, ensure that the computer is configured to Press the WPS button on the unit and on receive an IP address automatically (recommended) or that it has a static the device you wish to connect within 2 IP address in the following range: 192.168.100.10~192.168.100.254. minutes of each other while they are in the For more information, consult your operating system’s documentation. coverage area. Location: How to deactivate Wi-Fi to The location of your modem is very important. To make sure you get the most out use your personal router: of your GCI-provided home Wi-Fi service, the installer will help you find the ideal spot in your home to place the Wi-Fi modem for maximum speed and coverage. You can turn off the router portion of However, if you need to move your modem, please keep in mind: your GCI Wi-Fi modem if you plan to use a different router. • Choose a central location close to where you connect to Wi-Fi the most • Keep Wi-Fi modem visible and avoid placing inside or behind cabinets or furniture This will prevent the GCI Wi-Fi modem from sending out Wi-Fi and allow a • Maintain space from appliances, electronics and metal, concrete, or glass router of your choosing to do that job. • Position the modem upright and elevated on a shelf or table Once this is done the GCI Wi-Fi modem will no longer broadcast Wi-Fi and you will no longer have the ability to access Performance: it from the 192.168.0.1 IP address from a From bank accounts to home security Newer devices connecting to the Wi-Fi achieve higher speeds. Older devices web browser. If you change your mind cameras, your AK-Fi Home Wi-Fi is may not perform as well, even under ideal conditions because they are not later, no problem, just give GCI Tech the connection gateway for all of your as compatible. For faster speeds with these devices, try using an Ethernet Support a call and we can help you turn connected devices. Because of this, connection instead. it back on. you want to ensure your information is protected. • Connect directly to your gateway via Devices: an Ethernet cable or wirelessly via Create a unique password your Wi-Fi Expected Speeds for Expected Speeds for for your Home Wi-Fi Age of Device *Typical Wi-Fi speeds under normal Computers or Laptops* Phones & Tablets* conditions with a compatible service plan • Open a web browser and visit This password should be something and router. Extenders may be needed to you haven’t used before, and are willing 2011–present 150+ Mbps 75+ Mbps supplement home Wi-Fi coverage and 192.168.0.1 to share with trusted friends and family 2007–2010 50+ Mbps 25+ Mbps improve speeds in slower areas of your home, which GCI offers with our professional when they want to connect to your 2006 or earlier Up to 25 Mbps Up to 25 Mbps installation services. Please contact us at • Sign in using the following Wi-Fi. See gci.com for steps to set up a 800-800-4800 to find out more. credentials: guest network. If you are unable to achieve the speeds for your device noted in the above ° Username: cusadmin Your password should be at least nine table and are experiencing service quality issues, please note: characters long, and include a blend of ° Password: (your Wi-Fi network upper and lower case letters, numbers, To achieve the upper range of your speed tier, you must be password) and special characters. connected via a wired Ethernet connection. Speeds through a To help you remember your password, hardwired connection are inherently faster than speeds over • Navigate to ‘Basic’ then select we’ve provided a place for you to write Wi-Fi due to potential wireless interference. ‘Gateway Function’ it down here. Please keep this in a There are a number of external factors that may limit your speed; secure location such as your home safe • Under as a result, actual speeds may vary. External factors that could “Residential Gateway or lockbox. select impact speeds include external interference, other downloads/ Function” “Disabled” and click uploads in progress, open programs on the device you are using, “Save” as well as the number of devices simultaneously connected to your home Wi-Fi network. • It will ask you to confirm your choice by clicking “OK” then Your speeds may also be impacted by the age and processing your modem will reboot” speed of your device, the websites you are visiting, and whether your devices are free of viruses, malware, and other security risks.