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THE ROYAL EDINBURGH HOSPITAL a Guide for Patients, HOSPITAL Relatives and ROYAL EDINBURGH Carersthe ‘Publications’)

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THE ROYAL EDINBURGH HOSPITAL a Guide for Patients, HOSPITAL Relatives and ROYAL EDINBURGH Carersthe ‘Publications’) This booklet is on the NHS Lothian website at www.nhslothian.scot.nhs.uk (from the home page, click on ‘News and Publications’ and then THE EDINBURGH ROYAL HOSPITAL ‘Publications’). For a copy in , or your community Ref: 00541 The Royal Edinburgh Hospital, Guide for Patients, larger Relatives andprint, Carers Braille ARABIC THE ROYAL EDINBURGH HOSPITAL language, please call 0131 242 8181 and quote reference number 00541. A guide for patients, relatives and carers هﺬا اﻟﻜﺘﻴﺐ، ﻣﺴﺘﺸﻔﻰ أدﻧﺒﺮة اﻟﻤﻠﻜﻲ، ﻣﺮﺷﺪ ﻟﻠﻤﺮﺿﻰ، وأﻗﺎرﺑﻬﻢ، واﻟﻘﺎﺋﻤﻴﻦ ﻋﻠﻰ رﻋﺎﻳﺘﻬﻢ، ﻣﻮﺟﻮد ﻓﻲ ﻣﻮﻗﻊ اﻹﻧﺘﺮﻧﺖ اﻟﺨﺎص ﺑﺨﺪﻣﺔ اﻟﺼﺤﺔ اﻟﻮﻃﻨﻴﺔ (NHS) اﻟﻌﻨﻮان: www.nhslothian.scot.nhs.uk . ﻟﻠﺤﺼﻮل ﻋﻠﻰ ﻧﺴﺨﺔ ﻣﻦ اﻟﻜﺘﻴﺐ، ﻳﺮﺟﻰ اﻻﺗﺼﺎل هﺎﺗﻔﻴﺎً ﺑـﻮاﺳﻄﺔ اﻟﺮﻗﻢ:8181 242 0131 وذآﺮ رﻗﻢ اﻹﺷﺎرة 00541 ITS 00541-Simplified Chinese The Royal Edinburgh Hospital, a guide for patients, relatives and carers carers and relatives patients, for guide A www.nhslothian.scot.nhs.uk 00541নামক বকেলটিট এনএইচএস লািদয়ান এর ওেয়বসাইট এ পাওয় যােব ৤ বাংলায় এর একিট কিপ পাওয়ার জন দয় কের 0131 242 8181 এ ফান করেবন এবং রফাের নর 00541 উেখ করেবন ৤ ITS 00541-Traditional Chinese ࢷۤጛᏔཽܿĂ༫༫༫༫ၢĂᑍઐᑗᒎ፛ၢĂᑍઐᑗᒎ፛ (The Royal EdinburghڐࢷۤጛᏔཽܿĂશଜڐቃݿᔇશଜ۾ቃݿᔇ۾ቃݿᔇ۾ Hospital, a guide for patients, relatives and carers) ᏲᏴ፞ਪਪ෍ۣ୉ॲᇗവᛇፎॊࠀ 00541 ༿༿༿༿ᒘ࢟ᒘ࢟ᒘ࢟ᒘ࢟۾ᎷჃནᒦᆪᆪ۾ăᎷჃནᒦᆪᆪ۾ࡼᆀᐶLjᆀᒍᆐ www.nhslothian.scot.nhs.ukăăăᎷჃནᒦᆪᆪ ੓ 00541ăăăܠ8181Lj݀༿ႁ߲ݬఠ 242 0131 ࢷۤጛᏔཽܿĂ༫ၢĂᑍઐᑗᒎ፛༫༫ၢĂᑍઐᑗᒎ፛ (The Royal EdinburghڐࢷۤጛᏔཽܿĂ༫શଜڐቃݿᔇશଜ۾ቃݿᔇ۾ቃݿᔇ۾ Hospital, a guide for patients, relatives and carers) ᏲᏴ፞ਪਪ෍ۣ୉ॲᇗവᛇፎॊࠀ ༿༿༿༿ᒘ࢟ᒘ࢟ᒘ࢟ᒘ࢟۾ᎷჃནᒦᆪᆪ۾ăᎷჃནᒦᆪᆪ۾ࡼᆀᐶLjᆀᒍᆐ www.nhslothian.scot.nhs.ukăăăᎷჃནᒦᆪᆪ 00541. REH booklet panel. Polish ੓ 00541ăăăܠ8181Lj݀༿ႁ߲ݬఠ 242 0131 Niniejsza broszura Szpital The Royal Edinburgh Hospital, przewodnik dla pacjentów, krewnych oraz opiekunów (ang. The Royal EdinburghRef. ITS/00541 Hospital, - REH Booklet Panel. a Urdu guide for patients, relatives and carers), dostępna jest na stronie internetowej NHS Lothian www.nhslothian.scot.nhs.uk. Aby uzyskać kopię broszury w języku polskim, prosimy zadzwonić pod nr tel. 0131 242 8181 i podać numer referencyjny 00541. The Royal Edinburgh Hospital, a guide for patients relatives and carers www.nhslothian.scot.nhs.uk 00541 0131 242 8181 Royal Edinburgh Hospital Morningside Place Edinburgh EH10 5HF Phone: 0131 537 6000 www.nhslothian.scot.nhs.uk This booklet was written and designed by NHS Lothian, July 2010. Crisis Support Mental Health Assessment Edinburgh Crisis Centre: a 24-hour Service: a team of mental health service providing community-based nurses providing a 24-hour service emotional and practical support to who will assess your mental health people over 18 who are using or needs in an emergency. have used mental health services in Phone: 0131 537 6000 Edinburgh – and their carers – when they are facing a crisis. The centre The Samaritans: provides provides a free telephone helpline confidential, non-judgmental emotional as well as face-to-face support. support, 24 hours a day, for people Address: who are experiencing feelings PO Box 23768, Edinburgh EH7 5XE of distress or despair, including those which could lead to suicide. Website: The service is offered by phone, www.edinburghcrisiscentre.org.uk e-mail, or face-to-face. E-mail: [email protected] or Address: [email protected] 25 Torphichen Street, Edinburgh EH3 8HX Helpline: Freephone 0808 801 0414 Website: www.samaritans.org Breathing Space: a free and E-mail: [email protected] confidential helpline for any individual Phone: Helpline 08457 90 90 90 who is experiencing low mood or depression, or who is unusually worried and in need of someone to talk to. The phone line 0800 83 85 87 is open 24 hours at weekends Every effort has been made to (6pm Friday – 6am Monday) and ensure that the information in this Photos: Anne Elliot/Artlink from 6pm to 2am on weekdays booklet was accurate at the time Ewen Meldrum (Monday – Thursday). of going to press – July 2010. Chris Watt Photography 48 CONTENTS WELCOME Visitors ........................... 22 Citizens Advice at REH ...38 The Royal Edinburgh Catering services ........... 22 The Volunteering Hub .....39 Hospital ........................... 1 Protected mealtimes ...... 23 Artlink ............................ 39 Safety and respect ...........3 Bringing food Students and research ... 40 Getting here .....................4 into hospital ................... 23 Confi dentiality and Map of Royal Laundry ......................... 24 sharing information ......... 40 Edinburgh Hospital ...........5 Occupational therapy ..... 24 Patient and carer Accessibility and Physiotherapy ................ 25 involvement in the NHS .. 41 communication needs ......7 Social work ...................25 Compliments, suggestions Lesbian, Gay, Bisexual Benefi ts and welfare .......26 and complaints .............. 42 and Transgender Patients’ funds ...............27 Helping the hospital ....... 42 (LGBT) support ................ 7 Dentist, Chiropodist, Volunteer services .......... 43 No smoking policy ............ 8 Optician and Illegal drugs and alcohol ...8 Hairdresser .................... 27 USEFUL INFORMATION Infection control ............... 9 Mental health Fire procedure ..................9 GENERAL INFORMATION information (contacts) .....44 Spiritual care ..................28 General advice OUTPATIENT INFORMATION Leaving hospital ............. 29 and information ..............45 When you arrive ..............10 The Mental Health Advocacy Services .........46 Waiting to be seen ..........10 (Care and Treatment) Support Services ........... 47 Your appointment ............11 (Scotland) Act 2003 ....... 30 Crisis Support ................48 Medical students .............11 Advance statement ........ 30 Prescriptions Named person ............... 31 for medications ...............12 Advocacy ....................... 31 The Patients’ Council ..... 32 INPATIENT INFORMATION Edinburgh Preparing to come Carers Council ................ 33 to hospital .......................13 Mail .............................. 33 Money and valuables .......13 Telephones .................... 34 Mobile phones Internet access .............. 34 and cameras ..................14 Refreshments ................. 34 Electrical equipment ........14 The Dining Room ........... 35 Medications ....................14 The Verandah Tearoom ... 35 The wards .......................15 The WRVS shop ............. 35 Admission .......................16 The Hive ........................ 36 Your care team ................17 The Craiglockhart Keyworker/ Centre .......................... 37 named nurse ...................17 Information Detention, observation Resource Room .............37 and passes .....................18 The Patients’ Library ..... 38 1 WELCOME The Royal Edinburgh Hospital Welcome to the Royal Edinburgh Hospital. The hospital provides psychiatric and mental health services, including treatment for learning disabilities and dementia, Location and a wide range of specialist services, which include: The hospital is in Morningside, a pleasant and welcoming community • Child and Adolescent Mental with shops, cafes and a public Health Services library. The hospital has large • Forensic psychiatry grounds with beautiful mature trees, (The Orchard Clinic) picnic benches, pathways and • Learning disabilities orchards, which we hope you will (The Greenbank Centre and enjoy during your stay or visit here. the William Fraser Centre) • Brain injuries History (The Robert Fergusson Unit) The Royal Edinburgh Hospital has a • Eating disorders long history of caring for those with (The Cullen Centre) mental health conditions. It was • Traumatic stress founded after the tragic death of (The Rivers Centre) Edinburgh poet Robert Fergusson, • Alcohol and substance misuse at the age of 24. Fergusson had a (The Ritson Clinic). serious head injury, after falling down a fl ight of stairs, which led to him being deemed ‘insensible’. When his mother could no longer look after him, Fergusson was sent to the city’s Bedlam madhouse, where he died in October 1774, almost certainly as a result of his head injury. 1 Fergusson’s doctor, Andrew Duncan, or sewing, and to take part in sports, was moved by the poet’s death and including curling. A printing press decided to set up a hospital in the was installed and a magazine, The city which would look after people Morningside Mirror, was produced. with mental illness with greater dignity Mackinnon’s successor, Dr David and respect. Duncan launched a Skae, was interested in the fundraising appeal in 1792, and classifi cation of mental illness, and in 1806, Parliament granted £2,000. began to develop the hospital’s The money was used to buy a large international reputation as a house in Morningside with four acres postgraduate training centre. of land, and the architect Robert Reid was commissioned to design At the turn of the 20th century, a new building, which came to be attitudes towards mental illness called the East House. slowly started to change. In 1922, the hospital was renamed the Royal The hospital opened in 1813. At fi rst Edinburgh Hospital for Mental and it was only for patients whose families Nervous Disorders. could afford to pay. The West House, now called Mackinnon House, opened Throughout the 20th century, the in 1842, for poor patients. It took hospital introduced pioneering over the care of the city’s Bedlam and innovative services to meet inmates in 1844. the needs of its patients. Changes were made to refl ect advances The hospital’s fi rst Physician in the understanding, diagnosis Superintendent
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