Microsoft Exchange Online for Enterprises
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Microsoft Exchange Online for Enterprises Service Description Published: June 28, 2011 For the latest information, please see Microsoft Office 365. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication and is subject to change at any time without notice to you. This document is provided “as-is.” Information and views expressed in this document, including URL and other Internet Web site references, may change without notice. You bear the risk of using it. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. This document does not provide you with any legal rights to any intellectual property in any Microsoft product. You may copy and use this document for your internal, reference purposes. This document is confidential and proprietary to Microsoft. It is disclosed and can be used only pursuant to a non-disclosure agreement. The descriptions of other companies’ products in this document, if any, are provided only as a convenience to you. Any such references should not be considered an endorsement or support by Microsoft. Microsoft cannot guarantee their accuracy, and the products may change over time. Also, the descriptions are intended as brief highlights to aid understanding, rather than as thorough coverage. For authoritative descriptions of these products, please consult their respective manufacturers. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. All trademarks are the property of their respective companies. ©2011 Microsoft Corporation. All rights reserved. Microsoft, Access, Active Directory, Backstage, Excel, InfoPath, Internet Explorer, Lync, OneNote, Outlook, PowerPoint, PowerShell, SharePoint, Silverlight, Windows Live, Windows Mobile, Windows Server, Windows Vista, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. 2 Microsoft Exchange Online for Enterprises Service Description | June 2011 The names of actual companies and products mentioned herein may be the trademarks of their respective owners. 3 Microsoft Exchange Online for Enterprises Service Description | June 2011 Contents Introduction ....................................................................................................................................8 Features of Microsoft Office 365 ..................................................................................................9 Office Desktop Setup ........................................................................................................................... 10 Federated Identity and Single Sign On ............................................................................................. 10 International Availability ...................................................................................................................... 11 Data Center Locations ......................................................................................................................... 11 Localization ........................................................................................................................................... 11 Exchange Online Service Details ................................................................................................. 13 Exchange Online Client Languages .................................................................................................... 13 Exchange Online Administration Languages .................................................................................... 13 Subscription Plans ................................................................................................................................ 13 Mailbox Size Limits ............................................................................................................................... 15 Mailbox Capacity Alerts ....................................................................................................................... 15 Message Size Limits ............................................................................................................................. 16 Recipient Limits .................................................................................................................................... 16 Message Rate Limits ............................................................................................................................ 17 Other Limits ........................................................................................................................................... 17 Deleted Item Recovery ........................................................................................................................ 17 Deleted Mailbox Recovery .................................................................................................................. 17 Mailbox Backup .................................................................................................................................... 18 Service Continuity Management ........................................................................................................ 18 Access to Exchange Online .......................................................................................................... 20 Microsoft Outlook ................................................................................................................................ 20 4 Microsoft Exchange Online for Enterprises Service Description | June 2011 Outlook Web App ................................................................................................................................ 21 Microsoft Outlook for Mac 2011 ........................................................................................................ 23 Microsoft Office Entourage 2008 Web Services Edition ................................................................. 24 IMAP ....................................................................................................................................................... 24 POP ......................................................................................................................................................... 24 SMTP ...................................................................................................................................................... 24 Exchange ActiveSync (Mobile Devices) ............................................................................................. 24 Email Features and Configurations ............................................................................................ 27 Delegate Access (Send on Behalf Permissions) ................................................................................ 27 Send As Permissions ............................................................................................................................ 27 Shared Mailboxes ................................................................................................................................. 27 Catch-all Mailbox ................................................................................................................................. 28 Inbox Rules ............................................................................................................................................ 28 MailTips ................................................................................................................................................. 28 Connected Accounts ............................................................................................................................ 28 Contacts and Distribution Groups .............................................................................................. 29 Distribution Groups .............................................................................................................................. 29 Global Address List............................................................................................................................... 30 Custom Address Lists ........................................................................................................................... 30 External Contacts .................................................................................................................................. 30 Calendar Features ......................................................................................................................... 32 Out-of-Office Replies ........................................................................................................................... 32 Federated Calendar Sharing ............................................................................................................... 32 Calendar Sharing through iCal ........................................................................................................... 32 Conference Rooms and Resource Mailboxes ..................................................................................