“A Word From Our Sponsor…” Measuring The Value Of Commercial Audiences
Jeff Boehme Chief Research Officer Kantar Media Audiences, North America
Kantar Snapshot Corporate Overview
World Leader In Consumer Research… …TV Measurement in 65 Countries
© 2013 Kantar Media 2 Kantar Media Audiences Measurement Technology PeopleMeter
Who is watching?
Return Path data
Personal Meters
Delivered via Infosys+ Internet Audience Measurement
3 © 2013 Kantar Media Kantar Media Audiences What Is Return Path Data?
Return Path Data (RPD) is any user activity collected from a digital device defined by a start time and a duration returned to the platform provider
• Second/second precision • Passive collection • PI-compliant • Device-specific • Larger samples • Cross-device
4 © 2013 Kantar Media Kantar Media RPD Benefits Anonymous Respondent Level Audience Metrics
– Commercial & Promo Measurement • Ratings, retention & tune-away • By network/program • Category/brand – Product Placement/Contextual Advertising • Track on-screen tuning to content – Precision Metrics • Respondent-level second/second tuning • Competitive performance • Content analyses • Live/Time-shifted • Consumer Segments – Advanced Audience Measurement • Interactive/Addressable/T-commerce advertising – TV Effectiveness & Engagement • Behavior segmentation - matching tuning to purchase behavior
5 5 © 2013 Kantar Media Where Is Media Measurement Going? Requirement Traditional Advanced (Meters) (RPD) Broadcast & established networks √ √ Emerging channels/regional/ X √ sub-channels/platform measurement Commercial ratings/ad avoidance X √ Promo Evaluation X √ Behavior Segmentation X √ Advanced advertising X √ (Interactive/T-commerce/addressable) TV Everywhere X √
6 © 2013 Kantar Media Commercial Measurement Analytics Recent Industry Activity
• ARF White Papers • Commercial Tuneaway • Super Bowl Ad Effectiveness • High Definition • State Of The Union • “Beyond Demographics”
7 © 2013 Kantar Media The Current TV Commercial Business Context: 2012 Key Numbers
21.6 Million Ad Occurrences
4.6 Million Promos
26% Of Total Primetime Content
~$73 Billion Expenditures
Source: 2012 Kantar Media Intelligence
8 © 2013 Kantar Media The Issue: Ad Avoidance Commercial Audiences Are 13% Lower Than The Programs In Which They Appear
Live/+3 Total Day Commercial Avoidance Commercial Tuning Potentially Costs Advertisers ~$9 Billion
87%
13%
Source: Kantar Media Audiences RPD 5/12; Kantar Media Intelligence 2012
9 © 2013 Kantar Media Kantar Media RPD Provides News Metrics To Measure Ad Avoidance
Media Influence • RPD provides second/second tuning Genre Program • Media placement can now be evaluated across 10 Frequency Channel measurable influences Time- Daypart shifting
Product Duration Category
Position Pod in Pod
Source: Kantar Media Audiences RPD
10 © 2013 Kantar Media Kantar Media RPD Services Advanced Metrics To Manage Commercial Avoidance
Measuring Commercial Behavior Tuneaway – Second/second – Measures the holding power of a commercial at the first second – The percentage of seconds not tuned compared to the total seconds based on the audience tuned at the first second
102.0 100.0 98.0 96.0 94.0 92.0 90.0
88.0
22:04:58 22:04:59 22:05:00 22:05:01 22:05:02 22:05:03 22:05:04 22:05:05 22:05:06 22:05:07 22:05:08 22:05:09 22:05:10 22:05:11 22:05:12 22:05:13 22:05:14 22:05:15 22:05:16 22:05:17 22:05:18 22:05:19 22:05:20 22:05:21 22:05:22 22:05:23 22:05:24 22:05:25 22:05:26 22:05:27 Source: Kantar Media Audiences RPD
11 © 2013 Kantar Media Kantar Media RPD Services Advanced Metrics To Manage Commercial Avoidance
Measuring Commercial Behavior Commercial Tuning Index (CTI) – Second/second – CTI measures the holding power of a commercial for all seconds tuned – Ratio of a commercial’s average audience relative to the full program audience 105.0 103.0
101.0
99.0
97.0
95.0
Source: Kantar Media Audiences RPD
12 © 2013 Kantar Media Kantar Media Commercial Measurement Case Studies Kantar Media RPD Services Case Studies – Commercial Ratings
Top 25 Rated 2013 Super Bowl Commercials
2013 Super Bowl Commercial Ranking Airtime HH Length Rating (%) CBS-Person Of Interest/CBS: Person of Interest Promo 10:31:06 PM 47.4 20 Samsung Galaxy/Celebrities Argue Over Next Big Thing 10:29:06 PM 47.2 120 Mercedes Benz Autos/W. Dafoe & K. Upton: Soul 10:21:41 PM 46.6 60 Tide/Miracle Stain 10:13:54 PM 46.5 60 Soda Stream/Bubbles Set Free 10:14:54 PM 46.3 30 Kia Trucks/Space Babies 10:05:51 PM 46.2 60 CBS-Hawaii Five-O/CBS: Hawaii Five-O Promo 10:22:41 PM 46.2 20 CBS-Elementary/CBS: Elementary Promo 9:59:27 PM 46.1 20 CBS-Job/CBS: The Job Promo 10:23:01 PM 46.1 20 CBS Cares/PSA/Wounded Warrior Donation Solicitation 10:06:51 PM 45.9 20 Dodge Trucks/P. Harvey: Farmer 9:57:27 PM 45.8 120 NFL National Football League/NFL Football Promo 10:07:11 PM 45.6 10 NFL National Football League/NFL Football Promo 7:54:03 PM 45.4 30 Lincoln Autos/Memorable Roadtrips 9:33:25 PM 45.3 30 NFL Network Cable TV/D. Sanders: Rookie 9:51:04 PM 45.3 60 Kia Autos/A. Campanella: Hotbots 9:25:32 PM 45.2 30 CBS: C. Ferguson Super Bowl Special Promo 9:52:04 PM 45.1 5 CBS-Elementary/CBS: Elementary Promo 7:47:10 PM 45.1 20 Bridgestone/Moment of the Year: Baltimore Comeback 7:46:40 PM 45.1 30 Skechers GOrun 2/Man Chases Cheetah 7:46:10 PM 45.1 30 CBS-Various Programs/CBS: Various Programs Promo 10:15:24 PM 45.1 30 Taco Bell Restaurant/Viva Young 7:45:10 PM 45.1 60 Lincoln Autos/Not What You Think 7:49:27 PM 45.0 30 CBS-Various Programs/CBS: Various Programs Promo 9:36:58 PM 45.0 30 Budweiser/Man Reunited With Clydesdale 9:35:58 PM 45.0 60
14 © 2013 Kantar Media Kantar Media RPD Services Case Studies – Commercial Pod Evaluation MTV’s Jersey Shore HH RPD Ratings 2/17/11 10-11PM
2.0
1.8
1.6
1.4
1.2
1.0
0.8 HH RPD Ratings RPD HH
0.6
0.4
0.2
Pod #5 Pod #6 Pod
Pod #2 Pod #3 Pod
Pod #1 Pod #4 Pod
0.0
10:00:00PM 10:01:00PM 10:02:00PM 10:03:00PM 10:04:00PM 10:05:00PM 10:06:00PM 10:07:00PM 10:08:00PM 10:09:00PM 10:10:00PM 10:11:00PM 10:12:00PM 10:13:00PM 10:14:00PM 10:15:00PM 10:16:00PM 10:17:00PM 10:18:00PM 10:19:00PM 10:20:00PM 10:21:00PM 10:22:00PM 10:23:00PM 10:24:00PM 10:25:00PM 10:26:00PM 10:27:00PM 10:28:00PM 10:29:00PM 10:30:00PM 10:31:00PM 10:32:00PM 10:33:00PM 10:34:00PM 10:35:00PM 10:36:00PM 10:37:00PM 10:38:00PM 10:39:00PM 10:40:00PM 10:41:00PM 10:42:00PM 10:43:00PM 10:44:00PM 10:45:00PM 10:46:00PM 10:47:00PM 10:48:00PM 10:49:00PM 10:50:00PM 10:51:00PM 10:52:00PM 10:53:00PM 10:54:00PM 10:55:00PM 10:56:00PM 10:57:00PM 10:58:00PM 10:59:00PM 11:00:00PM
Source: Kantar Media Audiences DIRECTView™ – 2/17/11RPD HHs, Live
15 © 2013 Kantar Media Kantar Media RPD Services Case Studies – Contextual Ratings State Of The Union Tuning Analysis By Topic 2/12/13 9p-10:30p EST
4.5
4.0
3.5
Pre President Speaks
3.0 Medicare and Social Security
Americans Americans Serving Abroad Vets &
Health Health Care
Voting
Budget Budget and Debt
Stories
Guns
Energyand
Equal Pay Equal
Economyand Jobs
Infrastructure
Immigration Reform Immigration
Community Community Investment
Post
Tax Tax Reform Minimum Minimum Wage
-
Housing
Education
NationalSecurity
HH Rating HH
Speech
US Leadership US
Trade
-
2.5 Speech
C
2.0
limate limate
1.5
C
hange
1.0
0.5
0.0
9:00PM 9:01PM 9:02PM 9:03PM 9:04PM 9:05PM 9:06PM 9:07PM 9:08PM 9:09PM 9:10PM 9:11PM 9:13PM 9:14PM 9:15PM 9:16PM 9:17PM 9:18PM 9:19PM 9:20PM 9:21PM 9:22PM 9:23PM 9:24PM 9:26PM 9:27PM 9:28PM 9:29PM 9:30PM 9:31PM 9:32PM 9:33PM 9:34PM 9:35PM 9:36PM 9:37PM 9:39PM 9:40PM 9:41PM 9:42PM 9:43PM 9:44PM 9:45PM 9:46PM 9:47PM 9:48PM 9:49PM 9:50PM 9:52PM 9:53PM 9:54PM 9:55PM 9:56PM 9:57PM 9:58PM 9:59PM
10:00PM 10:01PM 10:02PM 10:03PM 10:05PM 10:06PM 10:07PM 10:08PM 10:09PM 10:10PM 10:11PM 10:12PM 10:13PM 10:14PM 10:15PM 10:16PM 10:18PM 10:19PM 10:20PM 10:21PM 10:22PM 10:23PM 10:24PM 10:25PM 10:26PM 10:27PM 10:28PM 10:29PM
ABC Bloomberg CBS CNN CNBC
FOX Business FOX FOX News MSNBC NBC
Source: Kantar Media Audiences DIRECTView – 2/12/13 RPD HHs, Live
16 © 2013 Kantar Media Kantar Media RPD Services Case Studies – HD vs. SD Commercial Retention HD Commercials Hold Audiences Better Than SD
-29% 5.0 -30% 4.5 4.7 -30% -27% 4.0 4.4
3.5 -33% 3.7 3.0 3.0 3.3 3.0 3.1 2.5 2.6 % % Tuneaway 2.0 2.2 1.5 2.0 1.0
0.5 0.0 Auto Motion Pictures Restaurants CPG Telecom
HD Broadcasts SD Broadcasts
Source: Kantar Media Audiences
17 17 © 2013 Kantar Media KMA RPD Behavior Segmentation Matching HH Tuning & Consumer Activity
Third Party Match
Consumer Actual HH TV tuning is Purchase TV matched with actual Records Audiences consumer purchases (RPD) through 3rd Party privacy-protected procedures.
Matched Database
18 © 2013 Kantar Media Kantar Media RPD Services Case Studies – Contextual Advertising Effectiveness TNT’s Forest Gump HH Ratings 1/28/12 8pm-11pm Total HHs Chocolate Candy Buyers
2.0
1.8
1.6
1.4
1.2
1.0
HH RPD Ratings RPD HH 0.8
0.6
0.4
0.2
Pod Pod #3
Pod Pod #9
Pod Pod #7
Pod Pod #4
Pod Pod #6
Pod Pod #2
Pod Pod #8 Pod Pod #1
0.0 Pod #5
8:00 PM 8:00 PM 8:02 PM 8:04 PM 8:06 PM 8:08 PM 8:10 PM 8:12 PM 8:14 PM 8:16 PM 8:18 PM 8:20 PM 8:22 PM 8:25 PM 8:27 PM 8:29 PM 8:31 PM 8:33 PM 8:35 PM 8:37 PM 8:39 PM 8:41 PM 8:43 PM 8:45 PM 8:47 PM 8:50 PM 8:52 PM 8:54 PM 8:56 PM 8:58 PM 9:00 PM 9:02 PM 9:04 PM 9:06 PM 9:08 PM 9:10 PM 9:12 PM 9:15 PM 9:17 PM 9:19 PM 9:21 PM 9:23 PM 9:25 PM 9:27 PM 9:29 PM 9:31 PM 9:33 PM 9:35 PM 9:37 PM 9:40 PM 9:42 PM 9:44 PM 9:46 PM 9:48 PM 9:50 PM 9:52 PM 9:54 PM 9:56 PM 9:58
10:00 PM 10:00 PM 10:02 PM 10:05 PM 10:07 PM 10:09 PM 10:11 PM 10:13 PM 10:15 PM 10:17 PM 10:19 PM 10:21 PM 10:23 PM 10:25 PM 10:27 PM 10:30 PM 10:32 PM 10:34 PM 10:36 PM 10:38 PM 10:40 PM 10:42 PM 10:44 PM 10:46 PM 10:48 PM 10:50 PM 10:52 PM 10:55 PM 10:57 PM 10:59
Source: Kantar Media Audiences DIRECTView – 1/28/12RPD HHs, Live
19 © 2013 Kantar Media © 2013 Kantar Media Kantar Media RPD Services Healthy Choice Campaign EKG - Reach, Wearout & Media Spend % Build Reach, CTI Live+3 and Cumulative TV Spend* for Healthy Choice J. Lynch: Roles Some Ingredients Play Campaign 10/31/11-3/25/12
% Build Reach - All HHs % Cume GRPs - All HHs $000 %/Index CTI Live+3 - All HHs Cumulative TV Spend ($M) 140 $1,800
GRPs $1,600 120 consistently
build $1,400
100 $1,200
80 $1,000
60 Audience reach $800 peaks half-way into the $600 40 campaign Commercial Ad spend $400 wearout appears continues to 20 after 2/3rd of the increase during the campaign $200 campaign
0 $0
1/2/12 1/9/12 2/6/12 3/5/12
11/7/11 12/5/11 1/16/12 1/23/12 1/30/12 2/13/12 2/20/12 2/27/12 3/12/12 3/19/12
10/31/11 11/14/11 11/21/11 11/28/11 12/12/11 12/19/11 12/26/11 Ad Spending Source: Kantar Media Intelligence 2012. Campaign 439 spot occurrences Audience Source: Kantar Media Audiences DIRECTView – RPD HHs, Live +3
2 20 © 2013 Kantar Media 0 Kantar Media RPD Services AMC Walking Dead Promo Campaign “EKG” – Reach and Wearout % Build Reach and CTI Live+3 Among Total Households and HHs Tuning to Premiere 1/1 – 2/10/13
%/Index % Build Reach - Total HHs CTI Live+3 - Walking Dead Tuning HHs % Build Reach - Walking Dead Tuning HHs 120
100
80 Promo performance declines Campaign cumes to 91% of tuned 60 HHs
40 Consistent total reach & accelerates
20 Cross-channel promos added significant reach
0
1/1/13 1/2/13 1/3/13 1/4/13 1/5/13 1/6/13 1/7/13 1/8/13 1/9/13 2/1/13 2/2/13 2/3/13 2/4/13 2/5/13 2/6/13 2/7/13 2/8/13 2/9/13
1/10/13 1/11/13 1/12/13 1/13/13 1/14/13 1/15/13 1/16/13 1/17/13 1/18/13 1/19/13 1/20/13 1/21/13 1/22/13 1/23/13 1/24/13 1/25/13 1/26/13 1/27/13 1/28/13 1/29/13 1/30/13 1/31/13 2/10/13
Source: Kantar Media Audiences;1,282 Total Promo Spots: 85% on AMC; 15% on other Networks
2 21 © 2013 Kantar Media 1 Kantar Media Services – Return Path Data (RPD) Commercial Measurement - Advanced Analytics
What is the actual audience to the specific ad & promo campaigns? • Second/second tuning • Networks, programs, dayparts • Campaign performance Is the audience avoiding the commercial? • Commercial tuning index • Tuneaway • Wearout At what point does the commercial audience stop growing? • Audience duplication • By campaign Competition: Which campaign scores the highest? • Performance by category/brand/genre Investment: Which campaigns are most effective & engaging? • Campaign EKG - TV audience, expenditures and commercial avoidance by campaign • Effectiveness & Engagement - campaign exposure impact
22 © 2013 Kantar Media Discussion