Introduction to the Dutch Council for Refugees Speaker: Rob DUBBELMAN DCR Limburg, Local Manager Sittard-Geleen Dutch Council for Refugees the Organisation
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Introduction to The Dutch Council for Refugees Speaker: Rob DUBBELMAN DCR Limburg, Local Manager Sittard-Geleen Dutch Council for Refugees The organisation ● Founded in 1979 ● 6,800 volunteers ● 1 National Office in Amsterdam ● 12 Regional Offices (foundations) ● supported by 600 paid employees ● Represented in: – 305 municipalities (90%) – approx. 45 asylum reception centres Mission 'To defend the rights of refugees and asylum seekers and assist them in starting a new life' Dutch Council for Refugees Limburg Regional Office Association of DCR Foundations An introduction ● Limburg Council for Refugees makes part of the national association of DCR ● DCR is an voluntary association of 12 regional foundations of Refugee Councils Its legal status is comparable to a non profit foundation (comp. RSPCA in UK, eV in DE, cvba/scrl in BE, Croix Rouge in FR) ● Limburg Refugee Council is located in the province of Limburg (deep South) Core tasks of the National Office ● Inform members of Parliament on refugee issues ● Carries out active lobby for refugee rights ● Support Desk: supplies information and advice to asylum lawyers and informs volunteers on law, asylum and administration ● Initiates and facilitates projects to promote integration of refugees ● Committed to increase public support for refugees (by campaigns, website, social media.etc) ● Supports the Regional offices (ict, promotion) Core tasks of the Regional Offices ● Volunteers assist refugees in asylum centres and in local communities ● Support refugees at: housing, administration, asylum procedure, language training, integration, finding jobs ● Work is carried out by volunteers who are supported by staff ● Helps reinforcing correct image and position of refugees; by PR campaigns (such as festivals, lectures, public events, debates etc) ● Find support for refugees at local authorities (province and municipalities) Dutch Council for Refugees in the future ● Ambitious plan to merge 12 Regional Foundations into 1 National Office and 5 Regional Offices ● The merging process will start in 2015 ● In negotiation with trade unions and works councils of the regions and national office ● Objective: to reduce costs, harmonise work processes and equating procedures, positioning and profiling as one organisation Council for Refugees Limburg ● Merged from local volunteer council groups into one Foundation of Limburg Council for Refugees in 2008 ● 450 volunteers, 8 volunteering Board members ● Supported by 40 paid employees and 1 Regional Executive Manager ● Represented in 18 municipalities and 5 Asylum Reception Centres (one to come) ● Known throughout the province Dutch Council for Refugees Limburg Share II City Visit Exchange program Geleen, Maastricht, February 2015 Volunteering Active role of Dutch citizens and active citizenship The Dutch Government encourages (and in many cases obliges) citizens to take up an active role in society. In one word: participation Speaker: Romke HAMELEERS DCR Limburg, Policy Advisor Participation It involves cooperation, willingness to take part in society; take up his own role and responsibilities In other words: don’t stay home and do nothing. No active role, no support from government. ●Working ●Volunteering ●Supporting Volunteers in the Netherlands 35 years of voluntary work at DCR ● Voluntary work is a tradition in NL Dutch Council for Refugees profiles itself as ‘a professional organisation with volunteers’ ● Willingness voluntary work remains high: – 2007: 5.6 million, 45% of the Dutch population, for Added value: an average of 3.7 hours a week – Involvement, approachable and quality of – 2013: 50% of the Dutch population for an average support of 5 hours a week – Bridge the gap between refugees and society – Shaping mutual integration Dutch Council for Refugees Limburg Share II City Visit Exchange program Geleen, Maastricht, February 2015 DCR focuses attention on volunteers Focused attention on volunteers A large organisation is to be structured and facilitate services Key policy principles: ● Research ● Valuation ; volunteers are vital (our gold) ● Policy document ● Strengthening ; uniformity in provision of ● National projects and campaigns services, clearly defined responsibilities, ● Regional projects resources and measures and volunteer participation ● Amplification ; use of competencies, networking, facility for differentiation and broadening tasks, diversity Volunteers in the Netherlands Volunteers in the Netherlands Who, where, what? Current challenge ● Elderly, highly educated, without paid work, religious background, having altruistic values. ● The Dutch society has to deal with public ● Differences between regions: e.g. provinces of problems; Friesland and Limburg, cities vs. countryside ● The Dutch government is retreating their services ● In the neighbourhood, to take more than one job, and gives way to a civil society dominated by supporting/executive or board, commissions market forces ● Seek involvement at groups with same concerns Volunteers in the Netherlands Volunteers in the Netherlands Developments Policy Individualisation affects voluntary work for a great ● Objective : not only to recruit volunteers but to deal ensure that volunteers work during their whole life course ● New identity of volunteers: ● By means of good volunteer management – shorter and occasional commitment ● No 'one size fits all approach', but a policy that – driven by personal interests, current agenda, choose free time for their own fits the organization and motivation of the volunteers – They want a challenge, develop themselves, have enriching experience Dutch Council for Refugees Limburg Share II City Visit Exchange program Geleen, Maastricht, February 2015 Role of our volunteers Role of our volunteers Our volunteers take up an active role to help the They support the refugees during the three phases: refugees integrate in the Dutch society. 1. Resettlement: housing, registration, administration Refugees are to take up an active role as well! They 2. Integration: help practicing the language, learn to take follow three phases in the participation process: up their duties for having social welfare 1. Resettlement: housing 3. Participation: challenge refugees to take active role in 2. Integration: language learning and follow duties finding an professional education or finding a job 3. Participation: Orientation on employment Support of volunteers The volunteers cannot carry out their work without any support ●DCR : guidance by local manager, providing facilities like office rooms, computers, information centres ●Municipalities : subsidies, cooperation with DCR and its volunteers on welfare, language classes and labour ●Province : subsidies and provides a platform for cooperation with municipalities on regional level Dutch Council for Refugees Limburg Share II City Visit Exchange program Geleen, Maastricht, February 2015 Resettlement in Resettlement by Volunteers Sittard-Geleen 1. Differences Dutch Council for Refugees Limburg 2. Expertise SHARE II 3. Manual City Visit Exchange 4-5 February Speaker: Rob DUBBELMAN Coordinator DCR in Sittard-Geleen Resettlement by Volunteers Resettlement by Volunteers 1. Differences 2. Expertise Pre housing Regular refugee vs resettlement refugee Coaching during integration Language integration course Preliminary phase Language coach Phased schedule Legal guidance Registration process Employment VVS (refugee-monitoring-system) demo Public support Social workers Resettlement by Volunteers 3. Manual Role of the Municipality Policy 1. Support Volunteers 2. Monitoring Coordinator 3. Policy Municipality External companies Checklist Dutch Council for Refugees Limburg Share II City Visit Exchange program Geleen, Maastricht, February 2015 Role of the Municipality Role of the Municipality 1. Support 2. Monitoring Intake Case managers Financial loan Communication with DCfR Pay back in monthly installments COA (Central Agency for the Reception of Asylum Seekers) Housing Role of the Municipality The Pros and Cons for Volunteers 3. Policy National targets Policy makers External contacts The Pros and Cons for Volunteers The pros and cons for Volunteers 1.Pros 1.Cons Feel useful in society, social involvement Unpaid Improved self-perception Takes time Discover and develop their own abilities Responsibility (but less than in paid work) New contacts / broaden network Chance that they exceed their limits Good for resumes Long term friendships Get to know their way in the neighborhood Dutch Council for Refugees Limburg Share II City Visit Exchange program Geleen, Maastricht, February 2015 Thank you ! Dutch Council for Refugees Share II City Visit Exchange programme Geleen and Maastricht, February 2015 Volunteers are the heart and strength of the organisation Training programs for volunteers of the Dutch Council for Refugees Speaker: Mrs. Beline MUKUMUNANA Trainer DCR Netherlands Volunteers are professionals A necessary balance Volunteers are the professionals with: ● A necessary balance ●intense involvement is to be found between ●qualities skills, capacities, and work/task demands ●skills ● Training facilitates this ●knowledge ●creativity ●flexilibilty Aim Give and take ● How can these qualities be optimally used for support, counselling and coaching of asylum seekers and refugees? ● Our volunteers must carry out their tasks and activities in a competent and professional manner ● Our basic principle: our clients are to become self- ● The National Office of DCR can support them independent in the shortest possible time frame through