Id Information

MBOXDESIGN Logo Development 4 / May 18, 2010

INFORMATION ID DELIVERY SY STEMS

INFORMATION DELIVERY SY STEMS

® ID MANAGED BY

ID AIRPORT SYSTEMS

INTEGRATED AIRPORT COMMUNICATION SOLUTIONS

MBOXDESIGN Logo Development 4 / May 18, 2010

INFORMATION ID DELIVERY SY STEMS

INFORMATION DELIVERY SY STEMS

® ID MANAGED BY

INFORMATION DELIVERY SY STEMS

® ID MANAGED BY

A Partner as well as a Platform When you choose IDX you are choosing a company with extensive experience in large system planning and deployment who understands your communications system is a mission-critical component of your operation. Comprehensive system training is provided on all aspects of your system. IDX training engineers will work your operations, administrative, and IT staff on-site to ensure that they have a thorough understanding of their system. Additionally, regularly scheduled airport system training seminars are offered at our Salt Lake City training facility for refresher or new staff training.

Full Solution Provider System Training, testing, support, and extended warranty

Mission Critical Testing System quality assurance and specified performance validation are achieved through thorough factory and site acceptance testing. Testing of your system will include testing certification of components networks and other devices to ensure that all design goals are met.

Warranty and Maintenance Plans Ensure Peak Performance Our support will continue after system testing and acceptance. We offer full extended warranty and maintenance plans that will ensure your IDX communication systems are operating at peak performance. Our Help Desk is staffed by support engineers 24 hours a day, seven days a week who can use built-in diagnostic tools to remotely assist your staff or troubleshoot and correct system problems. On-site support is always available through our network of trained IDX system dealers who can provide preventative maintenance, hardware upgrades, and system support.

For more information about the IDX family of system products, please contact your Harman Professional dealer or representative. From Com-Net Software, the MUFIDS industry leaders, comes the first truly integrated airport communication system solution. Managed by the powerful ECLIPSX™ suite of software applications, IDX provides a completely integrated audio and visual airport communication system allowing effective passenger communications for both the airport and airlines.

Audio and Visual COMMUNICATION INTEGRATION

Outside the Airport Before a passenger enters the airport IDX systems are at work providing essential flight information for your facility through our interfaces for the airport website, mobile devices, and touchtone telephones.

Inside the Airport Comprehensive Communications Management Ensures a Positive Customer Experience Once in the terminal, IDX systems expertly provide the latest flight arrival and departure information using high resolution display technology to guide both passengers and greeters alike to baggage claim, screening, arrival, and departure areas. Public Address announcements provide travelers with critical audio information from the curbside throughout the airport to gate hold rooms by using system components designed for high intelligibility in noisy environments. Courtesy Announcement, Gate Boarding, Visual Paging, and Security Checkpoint systems are all examples of the IDX integrated audio announcement and display management systems working together to effectively provide synchronized ADA-compliant audible and visual announcements to the traveling public. Our industry leading touchscreen mic stations allow for various types of live and recorded multi-lingual announcements as well as serving as MUFIDS input stations to update gate and flight information. Complete Digital System

IDX Systems use Cobra-Net ™ Technology Utilizing Standard Ethernet Networking

The IDX Display and Announcement Systems offer important advantages because they are all-digital Ethernet Industry Standard Software Leverage an airport’s existing Ethernet network The feature-rich ECLIPSX Client user interface is significantly reducing the overall cost of system an industry standard used by several airlines as implementation. their system-wide FIDS application. Open, Modular Software PROVEN The ECLIPSX family of software products is In addition to being flexible and easy to use, the fully modular and open allowing customers ECLIPSX software is also proven, having been the flexibility to upgrade as their needs change installed in over 350 system installations worldwide. as well as interface to a variety of 3rd party or Redundancy Options legacy hardware and software systems. All IDX critical system components including .NET Platform servers, DSP’s, power amplifiers, and mic stations Based on Microsoft’s .NET programming are available in a variety of redundancy options platform and utilizing Windows Server 2008™ that increase safety and security for the public. 64-bit application and SQL Server 2008™, Loudspeakers are available in UL-rated versions ECLIPSX provides airport users an integrated for increased safety requirements. System Data Management System that improves reliability is further increased by providing backup operational efficiencies. storage of all audible and visual announcements broadcast in the system. Additionally, system Web Components monitoring and diagnostics are provided ECLIPSX also takes advantage of web service between the mic station, loudspeaker, and components such as XML which allows for the display endpoints with all test results available highest level of operation between the multiple for facility monitoring via a dashboard view from ECLIPSX applications. the ECLIPSX Central application. Information Display Systems

Arrival & Departure Gate Information Baggage Claim

General Announcement Security Checkpoint Visual Paging DEN Denver, CO Denver International Airport

FPO Freeport, Bahamas Grand Bahama International Airport

ASE Aspen, CO Aspen-Pitkin County Airport

ICT Wichita, KS Wichita Mid - Continent Airport

MAF Midland, TX Midland International Airport

GEG Spokane, WA Spokane International Airport

BWI Baltimore, MD Baltimore Washington International Thurgood Marshall Airport LIT Little Rock, AR Little Rock National Airport Adams Field Airport Installations LGA New York, NY LaGuardia Airport, Port Authority

MDT Harrisburg, PA CMH Columbus, OH ELP El Paso, TX Harrisburg International Airport, Olmsted Field Port Columbus International Airport El Paso International Airport

ROC Rochester, NY SDF Louisville. KY EWR Newark, NJ Greater Rochester International Airport Louisville International Airport Newark Liberty International Airport

ALB Albany, NY STL St. Louis, MO AMA Amarillo, TX Albany International Airport Lambert-St Louis International Airport Rick Husband Amarillo International Airport

ABE Allentown, PA DSM Des Moines, IA YQB Quebec, Canada Lehigh Valley International Airport Des Moines International Airport Aeroport International Jean Lesage de Quebec

DCA Washington DC TYS Knoxville, TN PDX Portland, OR Ronald Reagan Washington National Airport McGhee Tyson Airport Portland International Airport

CLT Charlotte, NC MLI Moline, IL GRK Killeen, TX Charlotte Douglas International Airport Quad City International Airport Robert Gray Army Airfififfiield

AVL Asheville, NC CAK Akron, OH MFE McAllen, TX Asheville Regional Airport Akron-Canton Regional Airport McAllen-Miller International Airport

CHS Charleston, SC OMA Omaha, NE ROA Roanoke, VA Charleston International Airport Eppley Airffield Roanoke Regional Airport

MYR Myrtle Beach, SC JAC Jackson, WY BLV St. Louis, IL Myrtle Beach International Airport Jackson Hole Airport Scott AFB/Mid-America

MCO Orlando, FL ANC Anchorage, AK IAG Niagara Falls, NY Orlando International Airport Ted Stevens Anchorage International Airport Niagara Falls International Airport

TPA Tampa, FL TUS Tucson, AZ BDA Bermuda Tampa International Airport Tucson International Airport L.F. Wade International Airport SRQ BOI Sarasota, FL Boise, ID EGE Eagle, CO Sarasota-Bradenton International Airport Boise Air Terminal Eagle County Regional Airport RSW LAX Fort Myers, FL Los Angeles, CA HRL Southwest Florida International Airport Los Angeles International Airport Harlingen, TX Rio Grande Valley International Airport MSN Madison, WI SNA Santa Ana, CA Dane County Regional Airport John Wayne Airport SLC Salt Lake City, UT Salt Lake City International Airport MKE ONT Milwaukee, WI Ontario, CA *Owned by Skywest Airlines General Mitchell International Airport Ontario International Airport PSP Palm Springs, CA CLE Cleveland, OH BFL Bakersfififfiield, CA Cleveland-Hopkins International Airport Bakersfififfiield Municipal Airport Palm Springs International Airport

DAY Dayton, OH RNO Reno, NV STG St. George, UT Dayton International Airport Reno-Tahoe International Airport St. George Airport Managed by

Airport Installations ®

Full Function Touch Screen Mic Station

IDX is a full communication system provider incorporating the highest quality audio and visual system components to achieve performance unmatched in the industry. Our solutions are modular and scalable to meet customer needs as their requirements change. IDX systems are designed to be open and flexible so as to easily integrate with the many common use technologies available today.

OUR MISSION At IDX, we know the needs of both airport management and travelers. Our mission is fully dedicated to establishing the most effective communication systems possible to provide the best information delivery that minimizes traveler stress and ensures the most positive airport experience.

Eclipsx Server Ambient Noise Analysis Core Database Engine Automatically controls audio volume levels in real time based on ambient or background noise levels FLIGHT INFORMATION DISPLAY SYSTEM (FIDS) Backup Power Amplifier System Displays up-to-date flight information to Amplifier system automatically inserts a arriving and departing passengers spare amplifier for a failed unit

Screen Designer Digital Microphone Stations Visual design tool which allows the design, Touchscreen and 4-button digital paging stations using creation and editing for display templates Cobra-Net™ digital audio over Ethernet networks

Display, Announcement, and

Data Management Systems

Wayfinding Displays AODB Interface Provides passengers navigational Flight records interface to Airport information throughout facility Operational Database

Sign Controller System Interfaces Driver application for LED signage for Host interfaces to airport and hotel web sites, indoor and outdoor use Interactive Voice Response (IVR) Text-to-Speech, Text-to-Speech radio broadcast, and other Visual Paging data interfaces Synchronized ADA-compliant audible and visual FAA, TSA, and Public Remote Command Communication Service Announcements Remote Command Center interface providing comprehensive command and control including Loudspeaker System complete system backup in the event of Loudspeakers of various types designed catastrophic system failures for the airport’s acoustical space including UL rated life safety units Mobile/Remote Communication interface to mobile communication systems Courtesy Announcement System Synchronized ADA-compliant audible and Life Safety Systems visual passenger announcements using Systems mandated by AHJ with complete system Text-to-Speech multi-lingual engines redundancy, supervision, and diagnostics

Gate Boarding System Reporting Systems Multi-lingual synchronized ADA-compliant Comprehensive system diagnostics package that audible and visual gate hold room tests all components in the system and provides flight announcements reports and alerts via various electronic media