I am forwarding this memo to be distributed to Town Council & County Commissioners prior to the Feb 25 Airport workshop. This memo documents the study done by START Bus staff last fall. This study presents ball park estimates of the cost of numerous options for providing public transportation to the airport. This study is not specifically included in the agenda for the workshop but I believe it would be helpful, for each of you, to review this memo prior to the workshop.

START

MEMORANDUM

TO: START Board FR: Michael Wackerly, Director START Bus DT: December 13, 2012 RE: Analysis of Public Transportation Options for Airport

As discussed at several recent START meeting we have been directed by the Town and County to conduct a study on this topic. The START Board gave some direction to this study at the past meeting and this memo summarizes the efforts on this study to date.

As background the 2010 study exploring options available for providing enhanced service, was reviewed. The conclusion of this study did not recommend the initiation of START bus service between Jackson and the Jackson Hole Airport at this time. The technical analysis, consisting of three statistically-significant surveys of residents, airport passengers, and employees, does not provide compelling evidence of latent and transit-supportive demand for such service. The study did suggest an opportunity to experiment with subsidies to bring down the cost of existing airport oriented transportation options.

Note: Residents of the affordable housing development across from Jackson Hole Golf and Tennis have sent a letter in support of public transit to the airport (including a stop at Gros Ventre Junction.)

The survey data compiled in the 2010 study was analyzed as a first step in the current study.

The next step in the study was the collection of additional data. The airport provided the following;

1. A copy of the current contract with Alltrans for the shuttle service. This contract expires on June 30, 2013. 2. Flight schedules for all months of the year. 3. Shift times for all workers at the airport. 4. Fares for the existing shuttle are: Town of Jackson: $16. Teton Village: $26.

This data was analyzed to develop possible service schedules and cost estimates.

Alternate 1- Frequent START Bus Service- the START board directed staff to develop an ideal schedule for public transportation to the airport, as a starting point. The staff used the shift times and flight schedules to determine that the ideal schedule would consist of service from Teton Village through the town of Jackson and to the airport. The service would begin in time to deliver employees and passengers to the airport by 5 AM and run once every 30 minutes, with the last run leaving the airport after the last work shift ends at 11:30 PM. The estimated annual operating cost of this service would be $1,400,000. The initial capital cost to purchase 5 buses to run this service (four 25 ft buses and one 40 ft bus); including one spare bus would be $700,000. If it assumed that the average ridership would be 3 riders per run and the fare was $10 fare revenue would amount to $400,000 per year. This level of ridership would probably take at least a year of service to be realized; therefore the subsidy would likely need to be higher during the first year.

It is important to realize that due to the number of buses that would need to be added to the fleet; START Bus would not be able to implement this alternate with its own bus fleet until the new maintenance facility is constructed.

Alternate 2- Private Vendor- Existing Shuttle Plus- Based on my analysis of this issue, over the last few years, I believe the most cost effective solution would be to subsidize one of the private operators to provide expanded public transportation from the airport. This recommendation is based on the fact that one of the private operators (Alltrans) already has a contract to provide shuttle bus service for each incoming and departing flight. The complaint about this existing service is that it only stops at hotels and that the fare is too high. Subsidizing this service would enable the service to be expanded to include more stops and to lower the fare that is charged.

The proposed system will include runs to meet the schedules of airport employees. This may require runs to be added to the existing Alltrans shuttle schedule. I would also recommend that park and ride lots (that provide overnight parking) be established in town and at Stilson. Service to these lots would be included in the expanded private operator shuttle service.

An analysis of this alternative was also conducted. It was assumed that two additional runs per day would be made. The cost of contracting for this service has been estimated at $600,000 per year. If it assumed that the average ridership would be 5 riders per run and the fare was $10 fare revenue would amount to $300,000 per year. Something in the range of $300,000 of local funding would be needed annually.

Please note that in response to an October 26 newspaper article on this study; John Pearson (of Alltrans) emailed me his concerns about this article. It was his opinion that the cost estimates in the study are too high. The only way to obtain a more accurate cost estimate of this second alternative is to write a Request for Proposals (RFP), and solicit proposals from private vendors.

Alternate 3- Employee Shuttle Service- with a private vendor to provide a shuttle service designed to serve employees. This alternate would be run next summer on a trial basis. This service would be open to the public and some airline passengers should be able to take advantage of it. The service would be designed through use of the data on employee shifts and residence locations provided by the airport and by survey of airport employees conducted prior to finalizing the RFP. A preliminary cost estimate is $70,000 for the summer season.

We will also consider the effect on ridership on this service of the price and amount of employee parking at the airport.

Note: based on an employee survey conducted by the airport (November 2012) less than 20 employees would ride the service described in this alternate. The airport provided the following Synopsis of the results of the survey:: While about half of the employees surveyed are generally interested in public transportation, only a small minority would be interested based on the stops and times proposed and only if the shuttle were $5 or less per day. The most common reason for choosing to take mass transit or not was the concern over being able to make it home if they were required to stay late at work or had to leave work early for an emergency

Alternate 4- Employee Shuttle Service -including Moose- This alternate is the same as #3 with the addition of two trips to Moose each day to serve GTNP employees.

Alternate 5- Subsidizing Lower Fares on Existing Alltrans Shuttle. (Alltrans) already has a contract to provide shuttle bus service for each incoming and departing flight. The complaint about this existing service is that it only stops at hotels and that the fare is too high. Subsidizing this service would enable the service to be expanded to include more stops and to lower the fare that is charged. Alternate #2 is similar to this alternate. The difference is that alternate #2 would replace the Alltrans contract with the airport with a completely new contract to entirely fund the shuttle service. Alternate #2 would also add runs to meet employee schedules. Alternate #5 would not replace the Alltrans contract, and would not add runs but add a few stops to existing runs and would subsidize the fares collected to reduce the cost to the rider.

The current Alltrans contract includes bus stops at all hotels (in town and Teton Village) and the Aspens/Racquet Club. This alternate would add (On call) stops at the Teton Village (START Bus stop), Stilson, Kmart, Town Parking garage, START Bus stop at St Johns Hospital, Home Ranch, Gros Ventre junction, and possibly one or two more stops in the Town of Jackson. This alternate would also include the availability of free over night parking at Stilson and the Town Parking garage.

Alltrans would have the right to require reservations to guarantee pick up or drop off.

The Alltrans web site lists the shuttle fares as:

Town of Jackson: 1 way-$16. Round Trip-$31 Aspens/Raquet Club, Teton Village: 1 way-$26. Round Trip-$47 Jenny Lake Lodge (Summer) 1 way-$35. Round Trip-$70 Jackson Lake Lodge (Summer) 1 way-$45. Round Trip-$90 Colter Bay Village (Summer) 1-way-$50. Round Trip-$100 Please Add 6% Sales Tax

This alternate would not subsidize trips to GTNP.

This alternate would use funds provided by the Town, County, and/or the airport to subsidize these fares to lower the cost to the rider. This alternate would charge riders a specified per cent of their normal fare (say 50 % ) and Alltrans would bill START Bus for the difference. Bill would show number of riders per run by each fare type. START Bus would have the right to audit billing data by random checks of bus ridership.

Fares from Gros Ventre Junction would be same as airport pick ups; fares for Stilson would be an average of Jackson and Teton Village fares.

This alternate also has the advantage that it could be implemented with very little lead time. This alternate could be implemented in as little as 30 to 60 days.

An estimate of the ridership on Alternate 5 is 23,000 rides per year. This includes a 28% increase in ridership due to the added stops, the availability of free overnight parking, and the lower fare. Based on this ridership estimate the fare subsidy would amount to $220,000 per year.

The airport has approximately 10 times the airline passengers per day in the summer compared to the winter. This means the estimated ridership for the summer would be 14,000 and the fare subsidy would be $130,000.

The following table illustrates the cost estimate for each of the above alternates operating for the whole year or in the summer only.

Alternate Initial Annual Annual First Year Capital Operating Fare Funding Cost Cost Revenue Required

Frequent START Bus Service- Year Round $700,000 $1,400,000 $400,000 $1,700,000

Frequent START Bus Service- Summer Only $700,000 $460,000 $130,000 $1,030,000

Expand Existing Shuttle Bus- Year Round $600,000 $300,000 $300,000

Expand Existing Shuttle Bus- Summer Only $200,000 $80.000 $120,000

Employee Shuttle Year Round $200,000 $200,000

Employee Shuttle Summer Only $70,000 $70,000

Employee Shuttle + Moose Year Round $210,000 $210,000

Employee Shuttle + Moose Summer Only $73,000 $73,000

Subsidize Lower Fare on Existing Shuttle Bus- Year Round $220,000

Subsidize Lower Fare on Existing Shuttle Bus- Summer Only $130,000

If the Town and County decide to implement one of these alternates the START Bus staff would recommend implementing Alternate #5- Subsidizing Lower Fares on Existing Alltrans Shuttle for one summer season; as a first step in providing improved public transit to the Jackson Hole Airport. This service could be monitored and evaluated after the summer season is complete. Data on the ridership of this service could be used to plan an expanded public transit service in the future. This service could be implemented in as little as 30 to 60 days.

If the Town and County select one of the other alternates; the soonest implementation date could be June 1. To meet that implementation date the following schedule of activities would take place:

1. Work with Town and Teton Village to commit park and ride locations by February 15. 2. START staff develop RFP to solicit proposals from private operators by February 15. 3. Solicit private operator proposals in response to RFP. Due April 1. 4. Proposals reviewed by START staff. Recommendation made to START Board, airport, and Town & County. Contractor selected at May JIM. 5. Draft and award contract to private operator by May 30.

1

Jackson Hole Airport Ground Transportation Service Study

EXECUTIVE SUMMARY – May 2010

Introduction

The Jackson Hole Airport Ground Transportation Service Study is an attempt to determine if enhanced ground transportation service to and from the Jackson Hole Airport from various points within Teton County and, to a limited extent, from points outside the county, is an objective that should be pursued utilizing the public and private transportation resources found within the county.

Background and Context

In recent years, the subject of providing enhanced ground transportation service to and from the Jackson Hole Airport has been broached on a fairly regular basis with staff of the START Bus system as well as elected officials of Teton County. The impetus for discussing such enhanced service has generally come from members of the public who were, for one reason or another, not fully satisfied with the options currently available to them. To address this subject in a thorough and evenhanded way, the Teton County Planning and Development Department, in association with START Bus, determined that a study exploring options available for providing enhanced service and examining the support for such options should be undertaken. The project was envisioned as a survey project that would attempt to target one or more user groups at the airport to gauge the desire of those groups for enhanced service.

Nelson Engineering, in association with Charlier Associates, Inc. (CAI), a nationally-recognized multimodal transportation planning firm in Boulder, Colorado, and National Research Center, Inc. (NRC), also based in Boulder, which has a nearly thirty year history of conducting citizen surveys in local government, including extensive experience conducting transportation-related surveys, was selected in a competitive proposal process to carry forward with the project.

Summary Conclusions and Recommendations

This study does not recommend the initiation of START bus service between Jackson and the Jackson Hole Airport at this time. The technical analysis, consisting of three statistically- significant surveys of residents, airport passengers, and employees, does not provide compelling evidence of latent and transit-supportive demand for such service. It does provide support for the concept of using sales tax funding—but not new revenues—for increased funding of transportation options to and from the airport.

The study also found very high usage of private transportation options, such as personal vehicles and rental cars, and correspondingly low usage of the most transit-similar options of shuttles and taxis among both residents (especially) and non-residents.

Jackson Hole Airport Ground Transportation Service Study 2

Together, these results suggest an opportunity to experiment with subsidies, vouchers, or similar mechanisms to bring down the cost of existing airport-oriented transportation options to encourage their increased use. This option is less expensive and more flexible than initiating new bus service. The analysis also indicates an opportunity to experiment with an employee- oriented ridesharing/ride-matching program.

Project Approach and Methodology

The work of the project was conducted in five significant steps:

Brainstorming Session/Project Kick-off Meeting

Development of the Survey Instruments The development of three survey instruments followed immediately on the heels of the brain- storming session and kick-off meeting. The three targeted groups were: residents of Teton County, users of the Jackson Hole Airport, and employees of the airport, Grand Teton National Park, and the National Museum of Wildlife Art.

Survey Implementation The three surveys were implemented in different manners. The survey of Teton County residents was implemented through an on-line survey for which participation was solicited through a random mailing to a statistically significant portion of the county’s residents. The survey of airport users was implemented through intercept surveys conducted by live interviewers working at the airport. And the survey of employees was implemented by a distribution and collection of survey documents at the three worksites (airport, national park, and museum). This third effort was augmented by the option of completing the survey through on- line means if so desired by individuals taking the survey.

The design and implementation of all three surveys were conducted in accordance with social surveying methodologies and best practices. All three surveys were also designed and conducted to yield statistically significant and valid output data as a sound foundation for data analysis and policy recommendations. More detailed information about survey methodology and statistical validity is contained in the Appendix.

Data Analysis The data that resulted from the surveys were reviewed and refined to make the drawing of conclusions straightforward. The conclusions and implications drawn from each of the survey efforts are incorporated within this report.

Report Preparation & Presentation The preparation of the project report has been a collaborative effort of the team members, with input from staff of the Teton County Planning and Development Department and START Bus. The final report is to be presented by representatives of Nelson Engineering and Charlier Associates, Inc. at a joint meeting of the START Bus Board and Town and County officials on June 7, 2010.

Jackson Hole Airport Ground Transportation Service Study 3

Survey Results – Resident Survey

The Resident Survey illuminated several informative and interesting findings, particularly in contrast with the Intercept Survey. The Resident Survey results show very mixed support for increased ground transportation service between Jackson and the airport, particularly potential START service. While residents support—with conditions—increased funding for such service and the concept of a free, in-town park-and-ride lot, they overwhelmingly provide or arrange their own transportation to/from the airport. They do not generally use existing airport transportation options and have multiple vehicles available at home. Support drops substantially if in-town parking is not free, or if transferring is required.

Local residents are the most difficult “customer market” to capture with airport-oriented transit service, particularly in a community like Jackson. Residents have their own door-to-door transportation, and especially in Jackson, a high-degree of car/ride-sharing. Residents prefer point-to-point transportation, the most difficult and expensive public transit service to provide. The most compelling airport transit incentives—time, distance, and parking cost—are largely not present in Jackson, given that the airport is only about 10 miles away and airport parking is relatively inexpensive. (Stakeholders also noted that parking fees are not strictly enforced and many drivers choose not to pay them.) Accordingly, and not surprisingly, residents do not heavily use existing transportation options, such as taxis and Alltrans. As the survey results indicate, residents also do not like to leave their cars in a lot for extended periods, whether at the existing airport parking lot or a conceptual in-town park-and-ride lot. Finally, local residents— unlike visitors and employees—have unpredictable airport travel patterns, both during a “typical” week and even throughout a given day. While the perceived high cost of existing transportation options may provide some incentive for a public transit or other expanded transportation option, the ease and overwhelming use of private transportation provide just as strong a disincentive and demonstrate lack of latent demand for START service.

Survey Results – Airport Intercept Survey

The Intercept Survey questioned arriving and departing passengers at Jackson Hole Airport Wednesday through Sunday throughout the day during the weeks of March 15th and March 22nd, 2010. A total of 587 interviews were completed. Approximately 40 percent each were non- resident departures and arrivals.

The Intercept Survey results show stronger support for increased ground transportation service between Jackson and the airport among residents arriving or departing than did the Resident Survey. However, resident travel to/from the airport shows similar trends between the two surveys. Additionally, less than half of responding residents actually live in Jackson, meaning any bus service to the airport would likely require at least one transfer—a strong disincentive for airport-oriented transit service. Conversely, residents—whether arriving or departing—indicated higher support levels for funding transportation options as well as for a central parking facility. This increased support may be explained to some extent by the notion that transportation options are of topical and priority concern to residents at the airport as opposed to being a more abstract concept to residents completing the Resident Survey that may not have traveled for months.

Jackson Hole Airport Ground Transportation Service Study 4

The Intercept Survey results show mixed support among non-residents. Over half support the concept of bus or van service if it went to the places they needed to travel. Yet, over half also indicated they needed or would need their own transportation, and almost half rented or will rent a car during their visit. Almost the entire remainder used point-to-point transportation, such as taxi, with few or no stops in between. Together, these trends indicate that visitors prioritize convenience over cost, and that they value point-to-point direct service, the most difficult and expensive operational model for public transit, or even shuttle service, to provide. Accordingly, only an average of seven percent of non-residents used Alltrans, with less than one percent of residents doing so.

If local residents are the most difficult “customer market” to serve with airport-oriented transit service as noted previously, tourists and visitors are a close second, for many of the same reasons. Non-residents need point-to-point transportation and are not significantly price- sensitive. Their schedules are somewhat more predictable by time of day, but not necessarily by time of week or year. As with residents, the prevalent use of rental cars and other private transportation, and the lack of use of Alltrans, and even taxis, demonstrate lack of latent demand for START service.

Survey Results – Employee Survey

The Employee Survey was targeted to employees at the Jackson Hole Airport, National Museum of Wildlife Art, and Grand Teton National Park. In total, 126 surveys were completed and are summarized below.

The Employee Survey results show strong support for increased transportation options. The prevalent availability and use of private vehicles and free parking are strong disincentives to new START service. However, the high rate of carpooling and other trends, such as commute distance, route directness, single job, and daytime shift, indicate a reasonable opportunity for a large-scale coordinated vanpool and/or ride-sharing/ride-matching program.

Overall Conclusions and Recommendations

There are three major policy options moving forward:  Option #1: Do Nothing: Make no changes to existing airport transportation options.  Option #2: New START service: Implement new START service between Jackson and the airport.  Option #3: Modify/supplement existing service: Change the service or cost parameters of existing transportation options.

Each is discussed in more detail below.

Option #1: Do Nothing

Jackson Hole Airport Ground Transportation Service Study 5

Though not politically popular, this is a viable option if no other alternative is compellingly better. This study recommends this option in the short-term, with investigation and possible implementation of Option #3, discussed below.

Option #2: New START Service Based on the cumulative results of the three surveys, new START service between Jackson and the Jackson Hole Airport is not recommended. Airport-oriented transit service is difficult to provide in any context, but particularly in the Jackson region, where residents have very high rates of access to and use of private automobiles and ridesharing, the airport is not that far away, and the cost of airport parking is relatively inexpensive. Airport-oriented transit service generally needs to be either “door-to-door,” especially for tourists/visitors, or park-and-ride oriented. The former is not feasible for fixed route transit service. This configuration already exists in the form of Alltrans and taxis that are not highly used, especially by residents. The latter is not feasible in the Jackson area because of the lack of concentrated and productive gathering points to generate ridership close to residential areas, the unpredictable transit need and travel patterns of airport users, the relatively short distance between Jackson and the airport, the lack of strong distance, time, congestion, and cost disincentives to driving, and other similar factors.

Option #3: Modify/Supplement Existing Service This study recommends further investigation and possible implementation of two concepts. To address resident and visitor/tourist airport transportation needs, the first concept is to provide a transportation voucher or subsidy to incentivize the increased use of existing airport transportation services. This concept is similar to many ski town airports, including JHA, offering what are known as “minimum revenue guarantees” to guarantee a certain amount and level of airline service by providing financial incentives.

For ground transportation service to/from the airport, the subsidy could be provided to the existing transportation providers, such as Alltrans to lower their fares, or directly to travelers as a voucher to be used on the service option of their choosing. In either case, the objective is to lower the effective fare or cost charged to the passenger as an incentive to increase the use of such transportation options and to discourage driving private vehicles to the airport. Doing so in the form of an incentive mechanism that lowers the price for transportation service—rather than increasing airport parking rates, for example—is also more politically palatable, an important consideration if the funding for this concept would come from sales tax or other public funds.

This concept could be structured with a time limit and linked to ridership amounts or travel share (the percentage of all airport trips provided by such transportation services) through a periodically-conducted travel diary survey similar to that undertaken for this study. Such a structure would promote credibility, transparency, and accountability in the use of public revenues to fund it.

To address employee transportation needs, this study recommends investigation and possible implementation of a regional Transportation Demand Management (TDM) program emphasizing ridesharing, ride-matching, vanpools, guaranteed ride home, and similar strategies. There are many options and details to consider about how it would be funded and administered, but the

Jackson Hole Airport Ground Transportation Service Study 6

objective is to match transportation mobility needs and travel patterns to incentivize shared transportation in a way that is flexible in terms of geography, travel patterns, shift times, and other parameters.

A tailored and flexible TDM program may be more successful than conventional fixed route bus service because it can be more targeted and flexible. A TDM program also has more flexibility in that it can be funded and administered either publicly or privately, and its components can involve everything from funding new transportation service to providing a transportation allowance to employees that they can use to defray carpool costs, pay for parking if they choose to drive alone, or other options. A successful TDM program can also set the stage for bus service in the future.

As a basis of analysis and comparison only, a concept for new START service between Jackson and JHA was defined and costed out. Such service, consisting of an average of four round trips a day, six days a week throughout the year would cost approximately $101,000 annually in combined capital and operating costs. With a $5 fare, 50 percent of passengers paying this full fare (due to senior/children discounts, passes, etc.), and presuming a robust level of ridership, approximately half of the annual cost could theoretically be covered by fares. This 50 percent “farebox recovery ratio” is actually quite high, and may or may not be realistic. And, it is important to note that fare revenues come in slowly over time, whereas costs are significant and upfront, particularly capital costs.

The two concepts recommended under Option #3 were not costed out due to their complexity and the need for further analysis. Even so, the comparison with conceptual START service provides a baseline for doing so.

Jackson Hole Airport Ground Transportation Service Study

Jackson Hole Airport Ground Transportation Service Study

Draft – May 2010

Project Partners/Funders Teton County START Bus

Prepared by:

In association with:

Jackson Hole Airport Ground Transportation Service Study

Table of Contents

● Introduction 1 ● Background and Context 1 ● Summary Conclusions and Recommendations 1 ● Project Approach and Methodology 2 ● Survey Results—Resident Survey 3 ● Survey Results—Airport Intercept Survey 5 ● Survey Results—Employee Survey 7 ● Overall Conclusions and Recommendations 9

Appendices

● Stakeholders Meeting Summary ● Public Opinion Survey of Teton County Residents ● Airport Intercept Survey ● Employee Survey ● Taxi Fares Establishment and Modification

Jackson Hole Airport Ground Transportation Service Study 1

Introduction

The Jackson Hole Airport Ground Transportation Service Study is an attempt to determine if enhanced ground transportation service to and from the Jackson Hole Airport from various points within Teton County and, to a limited extent, from points outside the county, is an objective that should be pursued utilizing the public and private transportation resources found within the county.

Background and Context

In recent years, the subject of providing enhanced ground transportation service to and from the Jackson Hole Airport has been broached on a fairly regular basis with staff of the START Bus system as well as elected officials of Teton County. The impetus for discussing such enhanced service has generally come from members of the public who were, for one reason or another, not fully satisfied with the options currently available to them. To address this subject in a thorough and evenhanded way, the Teton County Planning and Development Department, in association with START Bus, determined that a study exploring options available for providing enhanced service and examining the support for such options should be undertaken. The project was envisioned as a survey project that would attempt to target one or more user groups at the airport to gauge the desire of those groups for enhanced service.

Nelson Engineering, in association with Charlier Associates, Inc. (CAI), a nationally-recognized multimodal transportation planning firm in Boulder, Colorado, and National Research Center, Inc. (NRC), also based in Boulder, which has a nearly thirty year history of conducting citizen surveys in local government, including extensive experience conducting transportation-related surveys, was selected in a competitive proposal process to carry forward with the project.

Summary Conclusions and Recommendations

This study does not recommend the initiation of START bus service between Jackson and the Jackson Hole Airport at this time. The technical analysis, consisting of three statistically- significant surveys of residents, airport passengers, and employees, does not provide compelling evidence of latent and transit-supportive demand for such service. It does provide support for the concept of using sales tax funding—but not new revenues—for increased funding of transportation options to and from the airport.

The study also found very high usage of private transportation options, such as personal vehicles and rental cars, and correspondingly low usage of the most transit-similar options of shuttles and taxis among both residents (especially) and non-residents.

Together, these results suggest an opportunity to experiment with subsidies, vouchers, or similar mechanisms to bring down the cost of existing airport-oriented transportation options to encourage their increased use. This option is less expensive and more flexible than initiating new bus service. The analysis also indicates an opportunity to experiment with an employee- oriented ridesharing/ride-matching program.

Jackson Hole Airport Ground Transportation Service Study 2

Project Approach and Methodology

The work of the project was conducted in five significant steps:

Brainstorming Session/Project Kick-off Meeting The collective expertise and experience of the team members (Nelson Engineering, Charlier Associates, Inc., and National Research Center, Inc.), as well as that of staff of the Teton County Planning and Development Department and START Bus was tapped in an initial brainstorming session. This meeting was then followed by a kick-off meeting in which project stakeholders— START, Teton County Planning and Development, Jackson Hole Airport, Jackson Hole Chamber of Commerce, Town of Jackson, Grand Teton National Park, Jackson Hole Alltrans, taxi service providers, hotel shuttle service providers, and executive service providers—were invited to participate and contribute background, suggestions, and opinions from their multiple perspectives about the proposed effort and the possible outcomes from the effort. A summary of the stakeholder meeting is included in the Appendix.

Development of the Survey Instruments The development of three survey instruments followed immediately on the heels of the brain- storming session and kick-off meeting. Utilizing the transit expertise of Charlier Associates, Inc. (CAI) and the survey expertise of National Research Center, Inc. (NRC) and building on the information that the brainstorming session and kick-off meeting yielded, the team developed three targeted survey instruments. The three targeted groups were: residents of Teton County, users of the Jackson Hole Airport, and employees of the airport, Grand Teton National Park, and the National Museum of Wildlife Art.

Survey Implementation The three surveys were implemented in different manners. The survey of Teton County residents was implemented through an on-line survey for which participation was solicited through a random mailing to a statistically significant portion of the county’s residents. The survey of airport users was implemented through intercept surveys conducted by live interviewers working at the airport. And the survey of employees was implemented by a distribution and collection of survey documents at the three worksites (airport, national park, and museum). This third effort was augmented by the option of completing the survey through on- line means if so desired by individuals taking the survey.

The design and implementation of all three surveys were conducted in accordance with social surveying methodologies and best practices. All three surveys were also designed and conducted to yield statistically significant and valid output data as a sound foundation for data analysis and policy recommendations. More detailed information about survey methodology and statistical validity is contained in the Appendix.

Data Analysis The data that resulted from the surveys were reviewed by NRC, CAI, and NE, discussed by the team members, and refined to make the drawing of conclusions straightforward. The conclusions and implications drawn from each of the survey efforts are incorporated within this report.

Jackson Hole Airport Ground Transportation Service Study 3

Report Preparation & Presentation The preparation of the project report has been a collaborative effort of the team members, with input from staff of the Teton County Planning and Development Department and START Bus. The final report is to be presented by representatives of Nelson Engineering and Charlier Associates, Inc. at a joint meeting of the START Bus Board and Town and County officials on June 7, 2010.

Survey Results – Resident Survey

The Resident Survey illuminated several informative and interesting findings, particularly in contrast with the Intercept Survey. According to the Resident Survey:

Profile of Recent Jackson Hole Airport Fliers • 84% flew out of JHA at least once in the past year. • Of those using JHA, about 34% flew 1-2 times, while 66% flew three or more times. • 81% of flights were for leisure/other, while 19% were business trips. • Just over half (53%) of fliers traveled alone, while most others flew with one other person, usually (84%) a family member. • Most trips are multi-day trips, with an average duration of nine days. • 67% of fliers check luggage, usually one bag.

Getting to/from the Airport – Recent Fliers (Past 12 Months) • 56% were dropped off at JHA; 35% drove and parked. (Many participants noted that they arranged to have their car picked up after they left and then returned to the airport upon their return.) • For respondents’ most recent air travel, 82% were picked up at the airport upon returning to Jackson; 6% each took a taxi, used a commercial van service, or made other arrangements.

Level of Support for Various Transportation Options • 55% strongly or somewhat support the use of sales tax dollars to increase transportation options between Jackson and the airport. • However, 64% strongly or somewhat oppose raising taxes or developing a new revenue stream for the same purpose. • If a free parking facility were available in Jackson with connecting bus or van service to the airport, 59% would be very or somewhat likely to use it. If parking were not free, but substantially less than current airport parking rates, only 41% would be very or somewhat likely to use it, with 59% not at all likely. • Several respondents noted that they live either north of the airport or closer to the airport than to Jackson. Additionally, several respondents noted concern with potential additional time, schedule, and convenience hassles as a reason not to use such a facility. Conversely, others felt they would save money and not have to worry about finding a parking space at the airport. Finally, many also noted concerns about vehicle theft or damage and their existing ease of having friends or family provide transportation to the airport as reasons not to use a parking facility, even if free.

Jackson Hole Airport Ground Transportation Service Study 4

• When asked about support for bus service to the airport with a need to transfer at the parking facility, respondents were evenly split whether they would be likely to use it. • 70% of respondents would be willing to pay a $3-$5 fare for bus or van service between Jackson and the airport. However, only 42% would pay $6-$10, and less than 10% would pay more than a $10 fare. • The top three reasons for not riding transit service to/from the airport are: o Losing the freedom and convenience of driving: 57% o Worry about being late and missing a flight: 53% o Being stuck at the airport if the plane is late: 44%

Survey Respondents Profile • 68% currently do not use START service; 13% each use it 1-2 times a month or more than five times a month. • 75% have at least two cars in their household. 88% have one or more vehicles available per household member 16 and older. • 44% live in Jackson, 13% in Wilson, and 12% in unincorporated Teton County. • 62% own their home, 70% of which are single family residences. • 40% have annual household incomes of at least $50,000, with 40% having incomes greater than $100,000. • Respondents are very stratified by age, with the two largest ranges being 25-34 (28%) and 45-54 (29%). • 53% are male, 47% female.

Conclusions and Implications The Resident Survey results show very mixed support for increased ground transportation service between Jackson and the airport, particularly potential START service. While residents support—with conditions—increased funding for such service and the concept of a free, in-town park-and-ride lot, they overwhelmingly provide or arrange their own transportation to/from the airport. They do not generally use existing airport transportation options and have multiple vehicles available at home. Support drops substantially if in-town parking is not free, or if transferring is required.

Local residents are the most difficult “customer market” to capture with airport-oriented transit service, particularly in a community like Jackson. Residents have their own door-to-door transportation, and especially in Jackson, a high-degree of car/ride-sharing. Residents prefer point-to-point transportation, the most difficult and expensive public transit service to provide. The most compelling airport transit incentives—time, distance, and parking cost—are largely not present in Jackson, given that the airport is only about 10 miles away and airport parking is relatively inexpensive. (Stakeholders also noted that parking fees are not strictly enforced and many drivers choose not to pay them.) Accordingly, and not surprisingly, residents do not heavily use existing transportation options, such as taxis and Alltrans. As the survey results indicate, residents also do not like to leave their cars in a lot for extended periods, whether at the existing airport parking lot or a conceptual in-town park-and-ride lot. Finally, local residents— unlike visitors and employees—have unpredictable airport travel patterns, both during a “typical” week and even throughout a given day. While the perceived high cost of existing transportation options may provide some incentive for a public transit or other expanded

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transportation option, the ease and overwhelming use of private transportation provide just as strong a disincentive and demonstrate lack of latent demand for START service.

Survey Results – Airport Intercept Survey

The Intercept Survey questioned arriving and departing passengers at Jackson Hole Airport Wednesday through Sunday throughout the day during the weeks of March 15th and March 22nd, 2010. A total of 587 interviews were completed. Approximately 40 percent each were non- resident departures and arrivals. The appendix contains further methodology discussion, the survey form, and detailed results.

Summary Profile of Non-Resident Departures • 86% were in the Jackson area for vacation, and 87% checked luggage. • Almost 60% stayed for 4-5 days, and 90% stayed for one week or less. • 75% stayed in Teton Village (45%) or Jackson (30%). • 55% needed their own transportation during their visit. • 44% used a rental car to get to the airport; 23% used a taxi, 12% got dropped off by a friend or family member, and 11% used a hotel shuttle. Only 6% used Alltrans. • 55% would be very or somewhat likely to use bus or van service to/from the airport if it went to the place they visited, even with a transfer in Jackson.

Summary Profile of Resident Departures • 33% live in Jackson, 21% in Wilson, 7% combined in Victor and Driggs, 6% in Teton Village, and 1% in unincorporated Teton County. • 51% are traveling for vacation, while almost 30% each are traveling also or only for business or to visit family or friends. • 46% got dropped off at the airport by a friend or family member; another 46% parked their own car at the airport. 6% used a taxi; less than 1% used Alltrans. • 76% of respondents had to pay to park. • 82% would strongly (52%) or somewhat (30%) support the use of sales tax to increase transportation options between Jackson and the airport. • If a free parking facility were available in Jackson with connecting bus or van service to the airport, 76% would be very or somewhat likely to use it. If parking were not free, but substantially less than current airport parking rates, 70% would still be very or somewhat likely to use it. • When asked about support for bus service to the airport with a need to transfer at the parking facility, 74% said they would be very or somewhat likely to use it. • 87% of respondents would be willing to pay a $3-$5 fare for bus or van service between Jackson and the airport. 63% would pay $6-$10, and 31% would pay more than a $10 fare.

Summary Profile of Non-Resident Arrivals • 88% were in the Jackson area for vacation. Almost half (45%) are visiting for the first time, while 34% visit at least once a year. • About 65% were to stay for 4-5 days, and 94% were to stay for one week or less.

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• 71% will stay in Teton Village (46%) or Jackson (25%). • About 52% stated they will need their own transportation during their visit. • About 40% will rent a car to reach their destination, while almost 27% will ride a taxi and 15% will be picked up by a friend or family member. About 17% will take shuttles—Alltrans (8%) or a hotel shuttle (9%). • 65% would be very or somewhat likely to use bus or van service to/from the airport if it went to the place they visited, even with a transfer in Jackson.

Summary Profile of Resident Arrivals • 44% live in Jackson, 14% in Wilson, 8% in Star Valley, 11% in Driggs (3% in Victor), 6% in Teton Village, and 3% in unincorporated Teton County. • 58% are traveling to visit family or friends, 22% for business, and 19% specifically for vacation. • 50% will be picked up at the airport by a friend or family member; another 36% parked their own car at the airport. 11% will a taxi; less than 1% used Alltrans. • 85% of respondents had to pay to park. • 86% would strongly (57%), or somewhat (29%), support the use of sales tax to increase transportation options between Jackson and the airport. • If a free parking facility were available in Jackson with connecting bus or van service to the airport, 81% would be very or somewhat likely to use it. If parking were not free, but substantially less than current airport parking rates, 72% would still be very or somewhat likely to use it. • When asked about support for bus service to the airport with a need to transfer at the parking facility, 83% said they would be very or somewhat likely to use it. • 88% of respondents would be willing to pay a $3-$5 fare for bus or van service between Jackson and the airport. 50% would pay $6-$10, and 39% would pay more than a $10 fare.

Conclusions and Implications The Intercept Survey results show stronger support for increased ground transportation service between Jackson and the airport among residents arriving or departing than did the Resident Survey. However, resident travel to/from the airport shows similar trends between the two surveys. Additionally, less than half of responding residents actually live in Jackson, meaning any bus service to the airport would likely require at least one transfer—a strong disincentive for airport-oriented transit service. Conversely, residents—whether arriving or departing—indicated higher support levels for funding transportation options as well as for a central parking facility. This increased support may be explained to some extent by the notion that transportation options are of topical and priority concern to residents at the airport as opposed to being a more abstract concept to residents completing the Resident Survey that may not have traveled for months.

The Intercept Survey results show mixed support among non-residents. Over half support the concept of bus or van service if it went to the places they needed to travel. Yet, over half also indicated they needed or would need their own transportation, and almost half rented or will rent a car during their visit. Almost the entire remainder used point-to-point transportation, such as taxi, with few or no stops in between. Together, these trends indicate that visitors prioritize convenience over cost, and that they value point-to-point direct service, the most difficult and

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expensive operational model for public transit, or even shuttle service, to provide. Accordingly, only an average of seven percent of non-residents used Alltrans, with less than one percent of residents doing so.

If local residents are the most difficult “customer market” to serve with airport-oriented transit service as noted previously, tourists and visitors are a close second, for many of the same reasons. Non-residents need point-to-point transportation and are not significantly price- sensitive. Their schedules are somewhat more predictable by time of day, but not necessarily by time of week or year. As with residents, the prevalent use of rental cars and other private transportation, and the lack of use of Alltrans, and even taxis, demonstrate lack of latent demand for START service.

Survey Results – Employee Survey

The Employee Survey was targeted to employees at the Jackson Hole Airport, National Museum of Wildlife Art, and Grand Teton National Park. In total, 126 surveys were completed and are summarized below. As with the other surveys, the Appendix contains further methodology discussion, the survey form, and detailed results.

Summary of Work Commute • 67% drove alone to work, 20% carpooled, 8% walked or biked, and 2% rode transit. These trends hold true to within a couple percentage points during both winter and summer. • 38% live within 10 miles of work, 22% within 15 miles, another 17% within 30 miles, and 23% more than 30 miles. • About 2/3 (64%) left for work between 6:00-9:00 am, and 83% came straight to work. • 52% have a commute of 20 minutes or fewer; 36% have a 20-60 minute commute, and 13% have a commute longer than one hour. • Only 54% leave work between 4:00-6:00 pm. 10% each leave between 1:00-2:00 pm and 9:00-10:00 pm. • 81% indicated their shifts are not tied to specific flight arrivals or departures. • 68% do not need to travel once they get to work; 13% made one trip, and 14% made two trips. For such trips, 72% drove alone, 14% rode a bus, and 10% carpooled. • Almost half (45%) indicated their job requires errands or meetings away from the work site. For 85% of these workers, such requirements occur daily. 56% use an employer-provided vehicle, while 40% use their own vehicle. • 62% of those who drive to work have free parking; 20% park in a paid lot. During a typical period, 58% have free parking and 30% park in a paid lot.

Level of Support for Various Transportation Options • Fully 94% support the use of sales tax dollars to develop transit service between Jackson and the airport, museum, and GTNP/Moose. • If a free parking facility were available in Jackson with connecting bus or van service to place of work, 71% would be very or somewhat likely to use it. If other bus service connected to the facility in Jackson, 66% would be very or somewhat likely to take a bus to work.

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• 71% would pay up to a $5 round trip transit fare to ride to work, but only 8% would pay up to $10. No one would pay more than $10. • The most common reasons for not riding transit service to/from work: o Need to run errands before/after work (44%) o Like the freedom and convenience of a car (43%) o Don’t want to be stuck if shift runs late (36%) o Don’t want to be late to work if the bus is late (34%) o Need a car to run work errands or attend meetings (21%) • The most common reasons for using such transit service: o Reduce personal vehicle wear and tear (87%) o Better for the environment (77%) o Reduce commute cost (74%) o Relax, read, or work during commute (58%) o Reduce driving amount (49%) • 88% strongly or somewhat support the use of sales tax dollars to develop vanpooling options for employees of the airport, museum, and GTNP. • 77% would be strongly or somewhat likely to use a vanpooling service if logistically feasible.

Survey Respondents Profile • 86% have only one job. 93% are full-time. • 60% have a “typical” daytime work shift. 25% work early mornings to mid- afternoon, and 11% work afternoons to evenings. 3% work evenings/nights, no-one works a “graveyard” shift. • 33% are office workers, 30% are “other,” 17% work in “security service,” and 12% have clerical positions. • 17% make $12 an hour or less, 50% make up to $25/hour, 33% make more than $25/hour. • 26% have average household incomes below $50,000; 67% have average household incomes of $50,000 to $150,000. • 64% of households have 2-3 vehicles, 98% have at least one, and 75% have at least two. Average household size (16 and older) is 2.15. • 91% indicate that a vehicle is usually available for commuting to work. • 37% live in Jackson; 7% in Star Valley; 6% each in Rafter J Ranch, South Park, Colter Bay, and Victor, and 2% in unincorporated Teton County.

Conclusions and Implications The Employee Survey results show strong support for increased transportation options. The prevalent availability and use of private vehicles and free parking are strong disincentives to new START service. However, the high rate of carpooling and other trends, such as commute distance, route directness, single job, and daytime shift, indicate a reasonable opportunity for a large-scale coordinated vanpool and/or ride-sharing/ride-matching program.

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Overall Conclusions and Recommendations

There are three major policy options moving forward: • Option #1: Do Nothing: Make no changes to existing airport transportation options. • Option #2: New START service: Implement new START service between Jackson and the airport. • Option #3: Modify/supplement existing service: Change the service or cost parameters of existing transportation options.

Each is discussed in more detail below.

Option #1: Do Nothing Though not politically popular, this is a viable option if no other alternative is compellingly better. This study recommends this option in the short-term, with investigation and possible implementation of Option #3, discussed below.

Option #2: New START Service Based on the cumulative results of the three surveys, new START service between Jackson and the Jackson Hole Airport is not recommended. Airport-oriented transit service is difficult to provide in any context, but particularly in the Jackson region, where residents have very high rates of access to and use of private automobiles and ridesharing, the airport is not that far away, and the cost of airport parking is relatively inexpensive. Airport-oriented transit service generally needs to be either “door-to-door,” especially for tourists/visitors, or park-and-ride oriented. The former is not feasible for fixed route transit service. This configuration already exists in the form of Alltrans and taxis that are not highly used, especially by residents. The latter is not feasible in the Jackson area because of the lack of concentrated and productive gathering points to generate ridership close to residential areas, the unpredictable transit need and travel patterns of airport users, the relatively short distance between Jackson and the airport, the lack of strong distance, time, congestion, and cost disincentives to driving, and other similar factors.

Option #3: Modify/Supplement Existing Service This study recommends further investigation and possible implementation of two concepts. To address resident and visitor/tourist airport transportation needs, the first concept is to provide a transportation voucher or subsidy to incentivize the increased use of existing airport transportation services. This concept is similar to many ski town airports, including JHA, offering what are known as “minimum revenue guarantees” to guarantee a certain amount and level of airline service by providing financial incentives.

For ground transportation service to/from the airport, the subsidy could be provided to the existing transportation providers, such as Alltrans to lower their fares, or directly to travelers as a voucher to be used on the service option of their choosing. In either case, the objective is to lower the effective fare or cost charged to the passenger as an incentive to increase the use of such transportation options and to discourage driving private vehicles to the airport. Doing so in the form of an incentive mechanism that lowers the price for transportation service—rather than

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increasing airport parking rates, for example—is also more politically palatable, an important consideration if the funding for this concept would come from sales tax or other public funds.

This concept could be structured with a time limit and linked to ridership amounts or travel share (the percentage of all airport trips provided by such transportation services) through a periodically-conducted travel diary survey similar to that undertaken for this study. Such a structure would promote credibility, transparency, and accountability in the use of public revenues to fund it.

To address employee transportation needs, this study recommends investigation and possible implementation of a regional Transportation Demand Management (TDM) program emphasizing ridesharing, ride-matching, vanpools, guaranteed ride home, and similar strategies. There are many options and details to consider about how it would be funded and administered, but the objective is to match transportation mobility needs and travel patterns to incentivize shared transportation in a way that is flexible in terms of geography, travel patterns, shift times, and other parameters.

A tailored and flexible TDM program may be more successful than conventional fixed route bus service because it can be more targeted and flexible. A TDM program also has more flexibility in that it can be funded and administered either publicly or privately, and its components can involve everything from funding new transportation service to providing a transportation allowance to employees that they can use to defray carpool costs, pay for parking if they choose to drive alone, or other options. A successful TDM program can also set the stage for bus service in the future.

As a basis of analysis and comparison only, a concept for new START service between Jackson and JHA was defined and costed out. Such service, consisting of an average of four round trips a day, six days a week throughout the year would cost approximately $101,000 annually in combined capital and operating costs. With a $5 fare, 50 percent of passengers paying this full fare (due to senior/children discounts, passes, etc.), and presuming a robust level of ridership, approximately half of the annual cost could theoretically be covered by fares. This 50 percent “farebox recovery ratio” is actually quite high, and may or may not be realistic. And, it is important to note that fare revenues come in slowly over time, whereas costs are significant and upfront, particularly capital costs.

The two concepts recommended under Option #3 were not costed out due to their complexity and the need for further analysis. Even so, the comparison with conceptual START service provides a baseline for doing so.

Jackson Hole Airport Ground Transportation Service Study Meeting Log Jackson Hole Airport Ground Transportation Service Study Prepared: 2/15/10 by: JMR

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Initial Stakeholders Meeting February 9, 2010, 1:00 pm – Antler Motel Meeting Room

Participating:

Stakeholders • Ted Pierce, John Pearson – Alltrans, Inc. • Vikki Howell – Driver Provider • Jeff Noffsinger – Town of Jackson • Michael Wackerly, Janice Sowder – START Bus • Paula Stevens – Teton County • Craig Logan – Jackson Hole Airport • Bob Vogel, Carol Cunningham, Chris Finlay – Grand Teton National Park • Tim O’Donoghue – Jackson Hole Chamber of Commerce • Taxicab companies invited but unable to attend

Consultant Team • Sinclair “Sandy” Buckstaff, Jr., PE – Nelson Engineering • Jacob Riger, AICP - Charlier Associates, Inc. • Erin Caldwell, MSPH – National Research Center, Inc. (via phone)

The consultant team introduced the project, emphasizing its objective to examine all reasonable transportation options to address increasing community inquiries for expanded and more affordable ground transportation service between Jackson and the Jackson Hole Airport. The project is not specifically or exclusively about extending START service to the airport or focusing on any individual provider, but rather to analyze the feasibility of making any changes to how service is provided. The purpose of this meeting was to formally initiate the project with stakeholders and to gather their input, data, comments, and perspectives going forward.

Notes (Major Comments and Input from Participants)1:

¾ The project should clearly explain major issues and options, as well as carefully define study purpose and potential customer markets, given the many technical, policy, and political complexities involved.

¾ While the primary study mission is to examine transportation to/from the airport, the effort should consider and leverage, as appropriate, transportation to/from the

1 Meeting notes are not verbatim or chronological, but rather a synthesis of major ideas, comments, and other participant input received.

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museum and GTNP (Moose). Mobility for GTNP employees (between home and job site) is a major issue. Parking in Moose is significantly impacted due to ongoing construction.

¾ There are approximately 40 GTNP employees who live in Jackson full-time, and about 30 seasonal employees. There are about 150 employees in winter, and 300 in summer, duty-stationed in Moose.

¾ Reverse commuting is also an important mobility issue to consider.

¾ Local residents are interested in “bikes on buses” to/from GTNP. A bicycle/pedestrian pathway is currently under construction that will link GTNP to Flat Creek.

¾ Alltrans and START have had a good working relationship. Joint service in Teton Valley is a primary example.

¾ Alltrans has been expanding excursion service to GTNP. It has been providing service to/from the airport since 1973. The company tried to implement an airport employee shuttle a few years ago – there was much interest but very little committed participation. On a related note, it was emphasized that transit surveys are usually very over-stated in gauging potential ridership or market demand.

¾ Airport employee schedules are tied to actual aircraft arrival. It is estimated that 30% of airline operations are irregular. Based on flight schedules, employee transportation needs span from 3:30-4:00 am to 90 minutes after the last plane arrival at night.

¾ Alltrans serves any and every hotel, condo, etc. in the area. It does not operate on a set schedule, but rather is available with each incoming/outgoing flight. Reservations can be made. Per its contract with the airport, it does not serve private residences.

¾ The airport transportation market is very diluted and saturated among various transportation modes and providers. The recession has made the situation much worse. Rental cars serve a great majority of the market (85% in winter and up to 95% in summer). Along with Alltrans, 24 taxi companies serve the airport, and some hotels provide transportation as well.

¾ Approximately 15% of passenger traffic is local residents, and less than 5% for Alltrans. Local residents have the greatest discretion and “leakage” regarding airport choice and use of the Jackson Hole airport. Many residents are willing to drive the

Meeting Log Jackson Hole Airport Ground Transportation Service Study Prepared: 2/15/10 by: JMR

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long distance to Salt Lake City or Idaho Falls for less expensive flights. Even so, the Jackson Hole Airport serves 600,000 passengers annually, a level equivalent to airports in some much larger cities.

¾ The airport transportation market greatly expanded after adopted FHWA regulations for transportation providers, as illustrated by the growth in taxi providers over time from three to 24 currently.

¾ The primary airport market is winter (versus summer), for ski season. It was noted that because skiing is expensive, a certain expectation level is created for transportation as an amenity to/from the resort. There are three transportation service levels: executive (limos), individual (taxis), and shared transport (shuttles).

¾ It was emphasized again that affordable and convenient airport transportation are driving this project. START’s extensive service in town, to/from Teton Valley, and to/from outlying areas has created a level of satisfaction and expectation regarding personal mobility that the public and elected officials want to expand for travel to/from the airport.

¾ The Chamber receives many calls from visitors who expect affordable airport transportation because they come from big cities or other countries where it is commonplace. Their inquiries relate to the airport, the museum, and GTNP (Moose).

¾ Although the primary study focus is cost-efficient and community-focused transportation to/from the airport, there is also interest in employee transportation to/from the museum and GTNP (Moose). Particularly regarding GTNP, there is recognition that transportation involves mobility to/from the Park and then within the Park once visitors have arrived.

¾ The idea of a central transportation hub in or near town was discussed, such as a park-and-ride facility, to facilitate connecting transit service to the airport. Part of the equation might be to charge a premium for airport parking to incentivize (and perhaps even fund) other transportation options, but that doing so may be politically unfeasible.

¾ The current airport construction will be largely complete in May, and entirely finished by November. Post-construction, the airport will have 340 public parking spaces (less than before). These spaces cost $8 per day, but payment is on an honor system. There are 120 employee spaces (all free). Though there are approximately 500 airport employees, there is usually a surplus of employee parking spaces due to

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offset shifts, etc. About 55%-60% of airport employees live outside Teton County. The airport cannot expand parking horizontally or vertically.

¾ It was recommended to consider the Energy Sustainability Project by the Town and County for political context and support for this project.

¾ Rates are set by the Town for taxicab companies with no flexibility. Transportation operating costs in the region are very high due to its extreme climate, geographic isolation, and other factors.

¾ This project should consider fiscal impacts to existing transportation providers. New airport transportation service may put existing providers out of business. Employee transportation might be a logical focus for this project, and potentially for expanded START service.

¾ Finally, how does transportation fit with environmental and wildlife protection, an important regional planning objective? Reducing vehicle trips is the key. Additionally, professional transportation provider drivers are more familiar with wildlife and other environmental and local factors than tourists and visitors are.

The consultant team concluded the meeting by providing an overview of the transportation survey effort that will be the next major project task. The team emphasized collaboration with the stakeholders throughout the project.

Jackson Hole Airport Ground Transportation Study Public Opinion Survey of Teton County Residents Summary of Results April 2010

Prepared by:

3005 30th Street • Boulder, Colorado 80301 • t: 303-444-7863 • f: 303-444-1145 • www.n-r-c.com Results from the Public Opinion Survey of Teton County Residents April 2010 Summary of Results Background As a part of the Jackson Hole Airport Ground Transportation Study, three separate survey efforts were undertaken: 1) a survey of residents of Teton County, 2) a survey of Jackson Hole Airport employees (and employees of Grand Teton National Park and the Museum, which could also perhaps be served by transportation options for the Airport), and 3) a survey of users of the airport. This document contains the results from the resident survey. For this survey undertaking, a random sample of 3,000 addresses in Teton County was obtained using a list source based on the United States Postal Service (USPS) database, updated every three months. An individual within each household was randomly selected to complete the survey using the birthday method. The birthday method selects a person within the household by asking the “person whose birthday has most recently passed” to complete the questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction was contained in the cover letter accompanying the questionnaire. Each selected household was contacted twice. The first contact was a postcard invitation asking those who had received it to go online to complete the survey. About a week later, a second postcard was sent, asking those who had not yet responded to do so. A copy of the survey materials can be found in Attachment #1: Resident Survey Materials. A total of 408 surveys were completed online. About 9% of the 3,000 postcards mailed were returned because the housing unit was vacant or the postal service was unable to deliver the survey as addressed. Of the 2,738 households presumed to have received a survey, 14.9% completed the online survey. A sample size of 408 results in a 95% confidence interval (or “margin of error”) of plus or minus 4.9 percentage points.

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 1 Results from the Public Opinion Survey of Teton County Residents April 2010

Tables of Results

Question #1 During the previous 12 months, about how many times did you catch Percent of Respondents a flight out of Jackson Hole Airport? None 16% One or more times 84% Total 100%

Question #2 How many times did you catch a flight out of Jackson Hole Airport in Percent of Respondents the previous 12 months? 1 16% 2 18% 3 17% 4 16% 5 9% 6 9% 7 2% 8 4% 9 1% 10 3% 12 1% 14 0% 15 1% 16 0% 17 0% 18 0% 20 1% 24 1% 25 0% 40 0% 52 0% Total 100%

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 2 Results from the Public Opinion Survey of Teton County Residents April 2010

Question #3 For these flights, how many times did you: Average Percent of Trips Have someone else drop you off 56% Drive and park at the airport 35% Take a taxicab 5% Take a limousine 0% Take an AllTrans shuttle 4% Take a hotel shuttle 1% Take a bus to the Town of Jackson and then have someone drop you 0% off

Question #3h Other ♦ you should have start bus service to airport ♦ left car, someone picked it up after ♦ Left a car at the airport in the morning, someone else picked it up the same day all 5 times. ♦ Drove self and someone else picked up the car ♦ 5 - returned rental car ♦ 1 (car rental drop)

Question #4 How many of these flights were for business, and how many for Average Percent of Trips leisure? Business 19% Leisure/family matters 81%

Question #5 What was the purpose of your most recent flight? Percent of Respondents Business 21% Leisure/family matters 79% Total 100%

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 3 Results from the Public Opinion Survey of Teton County Residents April 2010

Question #6 With how many other people were you traveling? Percent of Respondents No one, was traveling by myself 53% One or more others 47% Total 100%

Question #6a Percent of Respondents NOT How many others? traveling alone 0 1% 1 68% 2 12% 3 17% 4 1% 5 1% 12 0% Total 100%

Question #7 Percent of Respondents NOT With whom were you traveling? traveling alone With friends or work colleagues 16% With family members 84% Total 100%

Question #7a Percent of Respondents traveling Were any of these family members under age 16? with family members Yes 34% No 66% Total 100%

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 4 Results from the Public Opinion Survey of Teton County Residents April 2010

Question #8 How did you get TO the airport for your most recent flight? Percent of Respondents Someone dropped me/us off 56% I/we drove and parked at the airport 34% I/we took a taxicab 4% I/we took a limousine 0% I/we used a commercial van service 2% I/we took a bus to the Town of Jackson and then someone dropped us 0% off Other 3% Total 100%

Question #8 Other ♦ We drove ourselves and someone else picked up our car ♦ we drove and it was an airport employee I was with so we parked in employee parking ♦ we drove , left our car, a neighbour picked it up and took it home ♦ someone picks my car up ♦ left car, someone came and picked it up for us after ♦ I drove to and someone picked up my car ♦ i drove then someone picked my car up! ♦ Drove to airport, left car and had it picked up by family member ♦ Drove out, someone picked up the car the same day. ♦ drove myself, someone picked up my car ♦ drove my car ♦ Drove and returned a rental car ♦ alltrans service ♦ Alltrans ♦ alltrans ♦ Alltrans

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 5 Results from the Public Opinion Survey of Teton County Residents April 2010

Question #9 How many days did your most recent trip last? Percent of Respondents 1 0% 2 2% 3 9% 4 13% 5 17% 6 9% 7 11% 8 6% 9 3% 10 10% 11 1% 12 1% 13 0% 14 7% 15 0% 16 3% 17 1% 20 0% 21 2% 22 0% 24 0% 28 1% 30 1% 60 0% 65 0% 80 0% 90 0% 96 0% 100 0% Total 100%

Question #9 Average number of days most How many days did your most recent trip last? recent trip lasted How many days did your most recent trip last? 9 days

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 6 Results from the Public Opinion Survey of Teton County Residents April 2010

Question #10 How many, if any, pieces of luggage did you check? Percent of Respondents 0 33% 1 43% 2 18% 3 3% 4 3% 5 1% Total 100%

Question #11 Did you check skis or snowboards? Percent of Respondents No 98% Yes 2% Total 100%

Question #12 Did you check a pet? Percent of Respondents No 98% Yes 2% Total 100%

Question #13 Did you check other oversize baggage? Percent of Respondents No 97% Yes 3% Total 100%

Question #13a: What did you check? ♦ surfboards ♦ surfboard ♦ suitcase ♦ skis ♦ golf clubs ♦ Golf Clubs ♦ golf clubs ♦ bags ♦ bag ♦ A bag of clothing ♦ 1 backpack, 1 bike box

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 7 Results from the Public Opinion Survey of Teton County Residents April 2010

Question #14 How did you get FROM the airport on your return? Percent of Respondents Someone picked me/us off 82% Someone picked me/us up, and then we took a bus the rest of the 0% way home I /we drove our car home from the airport 0% I/we took a taxicab 6% I/we took a limousine 0% I/we used a commercial van service 6% I/we took a bus to the Town of Jackson and then someone dropped us 0% off Other 6% Total 100%

Question #14 Other ♦ we had a car dropped off the day we arrived ♦ took rental car home b/c return flight was cancelled ♦ Someone left our vehicle in the parking lot and we drove home. ♦ someone dropped our car off the day of our arrival, then we drove it home ♦ Someone dropped off our car that morning and we drove home ourselves ♦ Someone dropped off my car during the day and I drove it home. ♦ someone dropped off my car and I drove home ♦ someone dropped a car off at the airport for me that morning ♦ someone dropped a car and we drove home ♦ rode with friend on same return flight ♦ picked up a rental vehicle ♦ my car was dropped off at the airport earlier in the day ♦ met a friend who gave me a ride home ♦ friend dropped off my car, I drove home ♦ friend dropped off car at parking lot ♦ drove back to Jackson from initial destination ♦ drove a car someone had left for me earlier that day ♦ By luck hitched a ride home with a fellow employee who had also just flown into Jackson. ♦ alltrans ♦ Alltrans ♦ alltrans ♦ A friend flew out the day before and left their car for us.

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Question #15 How many flights out of Jackson Hole Airport do you typically make in Percent of Respondents a year? None 13% One or more 87% Total 100%

Question #15a Percent of Respondents Making How many? One or More Flights out of JHA 1 14% 2 24% 3 18% 4 13% 5 10% 6 9% 7 1% 8 3% 9 0% 10 2% 12 2% 14 0% 15 2% 17 0% 20 0% 22 0% 24 1% 25 0% 28 0% Total 100%

Question #16 What time of year do you usually fly out of Jackson Hole Airport? Percent of Respondents* (Please check all that apply.) Winter 31% Spring 48% Summer 24% Fall 39% Whenever I need to 59% *Percents may add to more than 100% as respondents could give more than one answer

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Question #17 How do you usually get to and from the airport when you fly out of Percent of Respondents Jackson Hole Airport? Someone drops me off 58% I drive and park at the airport 33% I take a taxicab 4% I take a limousine 0% I use a commercial van service 3% I take a bus to the Town of Jackson and then someone drops me off 0% Other 2% Total 100%

Question #17 Other ♦ wWe drive our selves and someone picks up the car they then return teh car we we arrive home and then we drive ourselves home ♦ sometimes I park ♦ return my rented vehicle at the airport ♦ park and have vehicle picked up by family member ♦ my car is either shuttled from or to the airport so it doesn't stay overnight ♦ It depends how long I am gone. More than a week, I take a cab. ♦ I drive to and someone picks up my car ♦ I drive my car, someone comes and picks it up for me that day and takes it back to my house ♦ I drive & park, someone picks up my car ♦ friend drops off my car the day of arrival ♦ either get dropped off or drive, depends on lenth of trip ♦ drive myself and Snow King Shuttle ♦ drive & park, friend keeps car til return ♦ Car shuttle ♦ Also drop a car for me ♦ alltrans ♦ Alltrans ♦ 1/2 the time I park at airport and 1/2 time I get someone to drop me off

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Question #18 How many flights out of airports other than Jackson Hole Airport do Percent of Respondents you typically make in a year? None 40% One or more 60% Total 100%

Question #18a Percent of Respondents How many? Who Make Flights From Airports OTHER Than JHA 1 40% 2 32% 3 6% 4 8% 5 2% 6 2% 7 2% 8 1% 10 2% 12 1% 15 1% 16 0% 20 1% 30 1% 36 0% 45 0% Total 100%

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Question #19: Why do you fly out of airports other than Jackson Hole Airport? ♦ We live part of year near D.C. and have taken trips from their. ♦ We live in Northern Michigan. Visits to relatives. ♦ We live in Arizona when not in Jackson. ♦ We have an airplane in Driggs ♦ We have a home in Casper, although we don't spend much time there, and we tend to fly from Denver...often meeting relatives or friends for the flight. ♦ Visiting other places ♦ vegas trip non stop flights out of Idaho Falls ♦ University of Idaho; just for two years ♦ transit to destination ♦ To visit family in secondary location, or to return home to Jackson ♦ To use frequent flyer miles or for convenience ♦ To save on airfare. Flying out of Jackson Hole is convenient but expensive ♦ to save money on ticket price. ♦ To save money ♦ To return to Jackson Hole, of course! ♦ to return ♦ to gwt back to Jackson ♦ To get home to Jackson ♦ tO GET BACK TO jACKSON HOLE ♦ to get a cheaper fare ♦ To get a better fare ♦ Ticket price lower and/or schedule more convenient ♦ ticket price and/or schedule ♦ this question confuses me because obviously when I leave Jackson I come back to Jackson from various airports. I never fly out of SLC or IDA if that's what you're asking. Always JAC. But when I come back it's usually out of PBI, SFO and LGA. ♦ They are cheaper!!! ♦ The fares are much cheaper ♦ The exorbitant cost of flights out of Jackson. ♦ spend part of spring and fall in philadelphia ♦ Sometimes because more or less expensive flights are available from Idaho Falls or because I am staying with family in Florida. ♦ Snow problem, cost, and access to stores in Idaho Falls or Salt Lake City ♦ SLC ♦ SLC ♦ SLC ♦ Scheduling for business ♦ schedules and/or price ♦ schedule or expense ♦ schedule and/or cost ♦ save money ♦ Salt Lake City, UT&CR;&LF;Idaho Falls, ID

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♦ salt lake city ♦ Salt Lake City ♦ salt lake ♦ returns and connections ♦ return to jackson ♦ Return flights ♦ reside in different location ♦ Prices are sometimes better out of Idaho Falls, ID. ♦ Prices are cheaper ♦ price, airline doesn't fly here ♦ Price! ♦ price or no flights to specfic place ♦ price or location ♦ price of flight ♦ price is lower ♦ price is better out of SLC or IF. On one occassion I flew out of Riverton to get a better price. ♦ Price and direct flights ♦ Price and convenient to stay with friends in other cities. ♦ price and convenience ♦ Price ♦ Price ♦ Price ♦ price ♦ Price ♦ price ♦ price ♦ Price ♦ Price ♦ Price ♦ price ♦ price ♦ other homes ♦ open jaw travel ♦ Often cheaper airfare, better connections to certain destinations, nearby shuttle pick-up to I.F. from Wilson. ♦ Much better deals, especially vacation packages,when you fly out of Salt Lake City. ♦ more convenient and/or that is how flight gets booked ♦ Money - The winter ski-fly subsidy program keeps fares unreasonably high ♦ Mainly business, other trips ar liesure and family matters ♦ Lower pricing ♦ lower prices ♦ Lower price and, or better connections. ♦ Lower cost

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♦ Less Expensive. ♦ less expensive, better connections ♦ less expensive flights by hundreds of dollars ♦ less expensive flight options ♦ less expensive fares ♦ less expensive fare ♦ Less expensive ♦ less expensive ♦ Less expensive ♦ less expensive ♦ less expensive ♦ less expensive ♦ less expensive ♦ less costly ♦ Leisure travel and we own multiple homes ♦ Leisure ♦ JH is way too damn expensive to fly in and out of for "normal" locals ♦ it's where I am visiting at the time ♦ It's cheaper. ♦ It's cheaper ♦ It was less expensive ♦ It is considerably cheaper to fly out of other airports. ♦ it is cheaper ♦ im in another city ♦ If there is cheaper airfare. ♦ If less expensive ♦ If I have my dog, I will fly out of Idaho Falls. Jackson Airport is NOT dog friendly. ♦ Idaho Falls&CR;&LF;Salt Lake City ♦ Idaho Falls for ; Salt Lake City if it's significantly cheaper ♦ IDA, typically cheaper flights, and consistent off season schedule ♦ IDA or SLC usually have cheaper fares&CR;&LF;Both airports are operated better than JAC ♦ I need to get back to Jackson Hole. ♦ I live in another place besides JH. ♦ I have family and do business in Salt Lake City, and it is convienient to drive there to do those things and then catch my flight. ♦ I have a second home (Jackson is my primary home) so I sometimes have to fly out of that area's airport. ♦ I Fly MY Own Aircraft And Will Not Do Business With Jeff Brown. Jackson Airport is not friendly to General Aviation Aircraft Over priced and snotty people. ♦ I commute from Ohio ♦ I am opposed to the Jackson Hole Airport being located in a National Park. It's wrong, it's helped to ruin this beautiful valley and poeple who want it here are greedy and self centered and contributing to the downfall of one of the earths most wonderful places. Shame on you, you will get what you deserve. ♦ I am not in Jackson Hole all the time.

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♦ I am in AZ part of the year and sometimes I cannot get a flight out of Jackson and have to go to Idaho Falls. ♦ i am back east for a period of time ♦ I am away from Jackson ♦ have another home in a different location ♦ Friendlier and less rude staff, CHEAPER and easier parking, lower fares. Overall better airport experience. ♦ For business, leisure travel and to visit my son in college. ♦ Flights out of Jackson Hole are not always but for the most part veeerrryyy expensive compared to surrounding airports. ♦ Flight schedules, availability and cost ♦ Family Occasions ♦ Ease of directions and where to go ♦ direct flights ♦ costs less (Idaho Falls) ♦ Cost. It's cheaper to fly out of Salt Lake. ♦ Cost. Availability of flights. Leave pet at relative's home. ♦ Cost, Schedule and/or limiting flying in and out of Grand Teton National Park ♦ Cost, less expensive at larger airports. ♦ Cost, flight schedules ♦ cost, convenience if passing through SLC ♦ Cost to fly from JAC to SLC or DEN to pick up other flights, or already in Salt Lake for other reasons and flew out of there. ♦ Cost savings ♦ Cost other near locations ♦ cost or direct flights. ♦ Cost of plane ticket ♦ cost of Jackson flight&CR;&LF;Idaho falls cheaper and I can do errands over there to make the extra distance worthwhile ♦ Cost and convenience ♦ cost ♦ cost ♦ Cost ♦ cost ♦ cost ♦ Cost ♦ Cost ♦ cost ♦ Cost ♦ Cost ♦ Convenience ♦ connections ♦ cheaper. Don't like the Dash plane - too small. ♦ cheaper, duh!

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♦ Cheaper, better schedule ♦ cheaper&CR;&LF;more convenient schedule ♦ cheaper with more flight options ♦ cheaper to fly out of Idaho Falls ♦ cheaper to drive to SLC; some flights aren't available from JH ♦ cheaper tickets ♦ Cheaper tickets ♦ cheaper prices, drive to SLC ♦ Cheaper flights. ♦ Cheaper flights! ♦ Cheaper flights out of SLC and Idaho Falls. Better access out of SLC to destinations. ♦ cheaper flights ♦ Cheaper Flights ♦ Cheaper flight&CR;&LF;More direct flight&CR;&LF;Arranged a buddy pass from a friend and that airport is required for use ♦ cheaper fares ♦ cheaper fairs ♦ cheaper airfare or more convenient schedule ♦ Cheaper airfare ♦ cheaper ♦ Cheaper ♦ cheaper ♦ Cheaper ♦ cheaper ♦ cheaper ♦ Cheaper ♦ cheaper ♦ cheaper ♦ cheaper ♦ Certain flights are a lot less expensive out of SLC ♦ Business trips ♦ business ♦ Business ♦ better pricing, different carriers servicing different regions ♦ better prices and/ or connections ♦ better price ♦ better price ♦ better flight times and/or prices ♦ better fares ♦ Better connections, better prices during off-season ♦ Better connections from SLC. ♦ Better connections and less expensive.&CR;&LF;Parking is always available. ♦ better connections and less expensive

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♦ better connection or better price ♦ Because we live part time in California and the UK and work as international consultants ♦ Because they are where I am. ♦ because the rates are way lower, otherwise I would always fly out of Jackson even if a few dollars higher ♦ Because sometimes it's MUCH cheaper to fly out of Salt Lake ♦ Because Jackson does not have direct flights to most destinations. ♦ because it is too expensive to fly out of jackson ♦ bECAUSE i WAS FORCED TO GO TO IDAHO FALLS, PROVIDING MY OWN TRANSPORTATION BECAUSE&CR;&LF;DELTA HAS NOT RESUMED SERVICE AFTER THE &CR;&LF; CONSTRUCTION WAS COMPLETED AND ALL&CR;&LF;TRANS NO LONGER PROVIDED TRANSPORTATION ♦ Because I need to. ♦ Because flying out of Jackson is very expensive. It usually costs more than 300-500 more ♦ bc it is cheaper.&CR;&LF;cheaper to park car too.&CR;&LF; ♦ Air fare, usually. ♦ 2nd home ♦ $$$$$ Duh.

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Question #20 In general, to what extent would you support or oppose use of sales tax dollars to increase ground transportation service options between Percent of Respondents the Town of Jackson and Jackson Hole Airport? Strongly support 19% Somewhat support 36% Somewhat oppose 22% Strongly oppose 23% Total 100%

Question #21 To what extent would you support a new revenue stream (new tax increase) to operate ground transportation services between the Town Percent of Respondents of Jackson and Jackson Hole Airport? Strongly support 9% Somewhat support 27% Somewhat oppose 24% Strongly oppose 40% Total 100%

Question #22 If there were a parking facility with free parking available in the Town of Jackson where you could park your car to pick up a bus or van to Percent of Respondents the airport, how likely would you be to park there and take a bus to the Jackson Hole Airport for the flights you take? Very likely 30% Somewhat likely 29% Not at all likely 41% Total 100%

Question #23: Why would you be likely or unlikely to use such an service? ♦ Yes because of cost of parking.&CR;&LF;No because of added time. ♦ Would rather park at my place of employment than a public lot ♦ would probably depend on the length of the trip and corresponding cost for parking at the airport - not worth it for a short trip, probably worth it for a longer trip ♦ Would prefer to leave my car parked at home for an extended period of time. ♦ would not like to leave car in parking lot unattended. Alltrans provides very reliable service and I have used them for years. ♦ would depend on fee; convenience ♦ would be easier and cheaper ♦ With the expansion of the airport it is a very stressful guessing game if I am going to be able to find a place to park. Catching a flight is stressful enough. I find the cost of taxi drivers is getting too hign, and

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they are difficult to find when you get off of a large plane. A $5 shuttle/bus would be a great option from town. ♦ with a small child where would her carseat go, plus we have too much stuff to move it more than once ♦ why park my car there when i can leave at home ♦ When your car is left there, people know you not coming right back. ♦ We would love to take public transportation to the airport. We like to minimize the use of individual cars. ♦ We travel with young grandchildren in the winter and it would be a hassle to retrieve our luggage, load them on a van, get to parking in town, unload them, load them into the cold car, etc. ♦ we need satellite parking. current cab fares are unrealistic for local travel. ♦ we live north of town, only 2.5 miles to JAC ♦ We live just north of the airport. ♦ We live closer to the airport than the town of Jackson. ♦ We live close to the airport, north of town, and we always drive to the airport. ♦ We live beside the airport. ♦ We live at JHGT which is right next to the airport ♦ We live 30 miles north of the airport (Pacific Creek area) so this would be of no use for us. ♦ We like to park at the airport and do not like shuttle service..it is difficult with baggage, especially with skis or golf clubs. ♦ We have other people who will drop us off and pick us up so we can leave our car at home. ♦ We come from north of the airport ♦ we already have taxis that pick us up at our door....they provide a great service. why would I get into my car, park it and switch to another vehicle, thats insane ♦ want flexibility of having my car at airport waiting for me ♦ Want a secure parking lot and immediate access to my vehicle on return. ♦ Very likely because parking is so limited at the airport and is expensive. Would be convenient to not have to ask friends/family to make special trips to drop you off and pick you up. ♦ very convenient to ride a bus and not park there ♦ use taxis ♦ unneeded as there is always someone to take me to the airport ♦ unlikely. Why pay more in taxes if I can buy a friend coffee and have a ride to and from the airport? ♦ TSA big pain in the ASS. Why don't you ask more questions about the awful TSA system at the JH airport? ♦ Too much time.Cabs or cxar drop off is way better. ♦ Too far away. The great thing about Jackson is that it is a small town and small town conveniences such as parking right next to the airport are important. I think the existing network of cabs and hotel shuttles is more than adequate. ♦ Too expensive to park at the airport. ♦ too complicated because of all the delays in winter. I would rather be on my own. ♦ Too big of a hassle to coordinate with the bus and to get luggage on and off. I might do it if by myself. But definitely not with the kids, because you wouldn't know when you might get delayed flying back in and then there might not be a bus late at night to get back to your car in town. ♦ to limit energy use - remove several car-trips from that route- (assuming schedule worked) ♦ to avoid the hassle of someone having to drive me out there, or pick me up ♦ To avoid paying to park

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♦ time would be the only issues for me ♦ time inconvenience ♦ There are times when it is a hassle to have someone drive me to the airport. It would be convenient at those times. ♦ The parking hassle at the airport has long been such a hassle. Getting free shuttle's out to the airport both directions would be great for locals and tourists alike. Nothing is worse than welcoming a tourist to the valley with an expensive cab ride into town and or the Village. ♦ The drop off thing seems to work really well ♦ the convenience of being pick up/ dropped off in town. ♦ The convenience of being able to park in town and take a bus or van would be appreciated. My only question would be how long a person is able to leave their car in this "free parking". If it's limited to four days or less then residents will need to figure out a car pick up situation. Let's avoid all of this and utilize the START bus for our airport. ♦ The airport parking lot is always congested and taxis are expensive.&CR;&LF;Generally my flights are at inconveint times and I won't bother a freind for a ride ♦ the airport is so close to town anyway. seems like a hassle. plus i would hate to see a big parking lot somewhere in town. ♦ The airport is not that far away. ♦ The airport is close enough, and I don't fly often enough to park my car somewhere other than at my home. I would not support a new facility or a new tax for something that I personally would not benefit from. ♦ That's a good idea but I would like to see how it works before I would be in favor ♦ Taxi cabs are a rip off ♦ Takes more time, parking at airport is reasonable, if I'm going to be gone a long time someone drops me off ♦ Sounds like a wonderful option that doesn't impose on anyone ♦ So we would not have to pay for parking at the airport. ♦ Seems convenient ♦ Security would have to be provided as part of the parking facility. As I live in town, a bus or shuttle to the airport would be a better option so I could simply leave my car at home. ♦ security issues at the parking area? ♦ security ♦ scheduling with relation to flight and convenience with my plans ♦ Scheduling and costs are considerations.&CR;&LF;Also if travelling with young children, car seats, strollers, etc, it could be a hassle ♦ save parking fees ♦ save on parking fee, time savings for person picking up and dropping off at airport ♦ save money, reduce carbon footprint ♦ Save money, be assured of a place to park. ♦ Save money&CR;&LF; ♦ Save money on parking which can be expensive if a vehicle is parked at the airport for a week or more. ♦ Save money and hassle of paying and finding a parking spot at the airport. ♦ Save cost of parking at airport. ♦ save $24-50 ♦ probably not convenient and wouldn't want to arrive in a large group to the airport

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♦ Prefer to use public transportation if possible and reduce individual car trips. ♦ Prefer the convenience of driving my own vehicle home when returning to Jackson ♦ Parking is very limited at the airport, sometimes not even available ♦ one less car ♦ not needed ♦ not having to park at the airport with so few spaces ♦ not have to pay for parking fees and Not waste fuel on having someone dropping me off ♦ Not convenient to where I live ♦ Not applicable to us --- we live 2 miles north of the airport ♦ no parking fee - THO the service would have to be frequent (maybe hourly)&CR;&LF;Tho, if for only a few days, I'd drive to the airport&CR;&LF;AND if the return service were frequent ♦ Nice to leave car at home in the garage where it's safe and protected from bad weather. ♦ need inexpensive transport that is single-parent toddler friendly! Need porters to help at the airport ALL the time. thnx! ♦ my trips range from 1 week to 2 months - prefer to leave car at home in garage in wilson ♦ My first choice would be to have a friend take me and pick me up from the airport. Second choice is to drive my car to a free lot in Jackson and then take a bus. ♦ Most of the time, we/I receive rides to the airport, I suppose, if I could get dropped off somewhere in town, I'd be nice to help reduce traffic out to the airport and take a bus. ♦ More convenient ♦ Make room for free parking at the airport, not in town. ♦ Live north of Town, 4 minutes from airport. ♦ live north of town would be going out of my way ♦ Live in town so would not need to park the car! Also - GM at a local Inn. Guests could use "public" transportation. ♦ live closer to airport ♦ Live close and have others drive me. ♦ Likely if the trip was less than a week stay. Unlikely if the trip was longer (then I would get dropped off and not want my car parked in town for so long). ♦ Like everything else...reliability and convenience. ♦ Less traffic and automobiles in BTNP. ♦ less expensive ♦ Less cost, but depends on convenience. ♦ less cost ♦ Less convenient particularly with weather and flight delays. ♦ Jackson lacks extensive, reasonably priced public transportation (especially to the airport). I favor such a system for all of our citizens in order to cut down on fuel use and as a matter of convenience. ♦ It's really not too great of a distance between the Town of Jackson and the airport for me to consider it worthwhile. ♦ It's just better for me to have someone go drop me off at the airport. ♦ Its free and I assume there would be space (which is a problem right now at the airport). ♦ It's free and doesn't cause anyone any inconvenience, it also decreases the number of vehicles on the road. ♦ iT WOULD SAVE WORRYING ABOUT WHETHER I WOULD FIND A PARKING PLACE AT THE AIRPORT, AND WOULD SAVE THE EXPENSE OF PARKING THERE. I WOULD BE

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ESPECIALLY LIKELY TO USE THE VAN OR BUS IF IT RAN FREQUENTLY, SO I DID NOT HAVE TO SPEND HOURS IN TRANSIT BEFORE THE FLIGHT. ♦ it would save parking money &CR;&LF;but, it would take longer to get to / from the airport ♦ It would make traveling out of JH much easier and convenient. ♦ It would have to be a whole new set of cars and drivers than is available now ♦ It would depend on how timely the service was. ♦ It would depend on how much the shuttle service cost to the airport and how often it operated. If the service did not operate on a frequent, dependable schedule throughout the day it would make me much less likely to utilize the service. How the shuttle would accommodate the arrivals of late flights...etc would also be important. ♦ It would depend if there was a charge for the van or bus. If it is reasonable, then I would likely park my car at the parking facility. ♦ It would be very convenient, however I like to run on my own schedule. If I were prepared and had the time, I would use it. ♦ It would be less expensive to park but also less convenient. I'd probably use that lot if I couldn't get dropped off at the airport. ♦ It would be great to have easy access to the airport without having to pay for parking. ♦ It would be easy, convenient and I wouldn't need pay the high price to leave my van parked at the airport or try to find someone to drop and pick me up at the airport. ♦ It would be easier to park and unload luggage at the airport. ♦ it sounds very convenient. I hate the system of getting a ticket (parking) (especially in the dark) and then searching for a parking place (especially after a snow storm and there's not much available.) Also rental cars take up A LOT of space. Why don't we tax them? ♦ It is such a short distance from town to the airport that it is never too difficult to get a ride. If all my friends were busy I would look for the cheapest alternative. ♦ It is more convenient to have somebody drop me off or pick me up. Don't have to wait for the crowd. ♦ It is a great service to offer, however I have a small baby so it might be more hassle! Definitely would use the service if/when I travel alone... ♦ It get expensive to leave your car at the airport for extended periods of time. ♦ It depends on how often it runs (i.e., how long will I be waiting for it after returning from a trip.) ♦ It depends on how good the transportation service is. If it is frequent enough and convenient enough I would use it. Also, you may want to look at increasing the airport parking fees to further incentivize use of the free parking in Town. Not now it doesn't cost much to park your car at the airport long term. ♦ inexpensive ♦ inconvienience vs. driving ourselves to the airport ♦ Inconvenient ♦ Inconvenient ♦ inconvenient ♦ inconvenient ♦ Inconvenience, am travelling with a baby ♦ inconvenience is the main reason. would rather pay for convenience of direct access ♦ Inconvenience considering the cost of my time ♦ I'll drive to Salt Lake of IF and park before I'll pay to fly out of Jackson - what a rip off! ♦ if they ran at least every 20 minutes. Better than spending money at the airport lot.

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♦ if the bus ran often enough to not have to be 3 hours early AND if it ran all hours for those early morning flights, then i would be more likely. A better solution would be an AFFORDABLE shuttle van. ♦ If it were covered, it would protect the car from snow. ♦ if it was easy and timely i would use it ♦ if it was convenient it would be nice to have. I don't like leaving my car in that sort of lot for long periods. Also travel has enough hassles without another transfer. If my flight cancels then I need to wait for another shuttle back to town and eventually another shuttle to airport again. ♦ If it is free or less than I could drive my own vehicle. ♦ If in an emergency, there were no one available to provide a ride to or from the airport, I might consider parking FOR FREE and taking a bus to the airport. ♦ If I were traveling by myself, this would be a possibililty bit with two kids its just not feasible. ♦ If I didn't have anyone to drop me off at the airport, I would rather use free parking than to pay at the airport. ♦ If I can get a friend to bring me/pick me up, I will use that option. ♦ If I am flying, I want my car to take me and bring me home. I do not want to wait for transportation. I waste enough time waiting at airports. ♦ If I am driving or being transported to the town of Jackson, I could not afford the time delay waiting for a bus. Would simply drive the 10 mins to the airport.&CR;&LF; ♦ I'd rather leave my car at home or for a short trip at the airport. ♦ I'd be afraid of my vehicle not being watched and possibly vandalized. ♦ I wouldn't leave my car unless there was security available. ♦ I would want to ensure the safety of my vehicle, but if that was secure, I would like that very much ♦ I would want the bus schedule to run pretty frequently so that I wouldn't have to arrive at the airport earlier than necessary. Same goes for returning back to town. Don't want to wait a half hour for a shuttle to arrive. ♦ I would use the service ONLY if I had no one to take me to the airport ♦ I would use the service because then I would not have to pay for parking, also I would not have to find someone to drop me off or pick me up. ♦ I would use it if making a long trip and couldn't find friends to take me to the airport. I think it is a good idea. ♦ I would still find a ride from a friend to the airport. ♦ I would rather drive myself, therefore depending on no one else for the timeliness required in airline travel ♦ i would rather be dropped off ♦ I would rather be driven or park at the airport ♦ I would probably take the START bus to the van pickup location ♦ I would prefer to save the vehicle parking fee at the airport; however, the hours of operation would need to accomodate me for me to use a bus or van to the airport. ♦ I would only use if my wife and daughter were traveling with me ♦ I would not leave my vehicle unattended. I also do not beleive that tax payers should have to support any additional services when we have private sector businesses already providing those same services. Does this community truely need duplicate services?

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♦ I would like the option to have a START bus to the airport. The town has a huge, mostly unused, parking garage. Put the two together. Nearly 100% of commercial airports Jackson's size have public transit. Its not that hard a decision. Do not cave to the inevitable the taxi driver complaints. ♦ I would just like more parking at the airport. The one time I did park there (for a 7:00 flight), I was worried the whole time before I got there that I would not be able to find a spot because of the construction. ♦ I would happily travel to and from the airport on public transportation if it were convenient and served my flight well. I would not take public transit if it significantly increased my travel time to/from the airport, or if the schedule forced me to arrive significantly early for a flight. ♦ I work there and would like the service if the bus or van operated early in the morning. ♦ I usually leave my car with a friend in Moose and get dropped off. I don't like leaving my car at my apartment for long periods of time especially during the winter. And I wouldn't really like parking it at a lot, but I might catch a ride to get on the bus. ♦ I usually get someone to come and pick my car up the day of departure, then have someone drop it off the day I arrive back to Jackson ♦ I use public transportation at the destination traveled to. Using bus costs less than own vehicle. ♦ I typically leave early in the AM...making that stop/transfer would make for an even early wake- up....which is already ridiculous due to the 2 hour pre-flight arrival requirment. ♦ I think that it is important to have a public transporation option to the airport. it is better for the environment and it would ease the parking issues at the airport. I would take it everytime I needed to fly. ♦ i sounds as if it would be economical ♦ I prefer to get directly into my own car upon arrival. ♦ I prefer my own transportation, but this could be useful. ♦ I no longer keep a car (walk and use bus only so this would mean I wouldn't have to bother friends) ♦ I look for two things: convenience and cost. This would take care of both. ♦ I live within the Town of Jackson which makes walking to a central location easy. ♦ I live very close to the airport ♦ i live on the northside ♦ I live north of town. Driving to Jackson would be out of my way and defeat the whole purpose of using a van to the airport. ♦ I live north of town in Moran and it would be out of the way. ♦ I live north of town and it would not be efficient to drive to town to park and then go to the airport. ♦ I live north of town ♦ I live North of the airport ♦ I live north of Moran. If there were a shuttle that came to Moran, I would always try to take it. ♦ I live near the airport ♦ I live near the airport ♦ I live just west of the airport so I would never drive all the way to town simply to get a ride to the airport. ♦ I live in town, someone always can take me to the airport ♦ I live in town so would not need to park my car somewhere else ♦ I live in town and a bus would be convenient. Cab fares are too high to justify the expense for such a short ride.

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♦ I live in the Town of Jackson, so I already have a free place to park (i.e. my driveway). But I would certainly use the bus from town to the aiport. ♦ I live in the town of Jackson and have family to take me to the airport. ♦ I live in Moran so Jackson to Airport transportation is will not help me. ♦ I live in Moran and usually drive from my home to the airport&CR;&LF; ♦ i live closer to the airport than town ♦ I live closer to the airport than to town. ♦ I live close to town ♦ i live close to the airport.it is closer to the airport than it is to jackson ♦ I live close to the airport ♦ I live close to the airport ♦ i live by the airport ♦ I live between Town & the Airport ♦ I live 4 miles from the airport on 89. It would depend on the price from/to Jackson. Getting a taxi to pick me up for a 4 mi. ride is the same as from town - this is unfair. ♦ I live 10 miles north of the airport. ♦ I like the convenience of driving to the airport but would prefer the more environmentally friendly bus service. ♦ I have two kids under the age of 3. Loading them up, driving to a parking lot, unloading, getting on a bus to the airport, unloading AGAIN at the airport would be a nightmare. I am getting a headache just thinking about that scenario. ♦ I have start bus near my house. If I could use no car at all that would be best ♦ I have friends and family who are able to help me either pick up a vehicle I drive and park at the airport, or drop me off, and I am happy to reciprocate and take them when necessary. ♦ I have family that would drive me to the airport. ♦ I have a home north of town and going into town to park would be inconvienient ♦ I have a fused neck and cannot lift my luggage - I always need help. ♦ I dont want to leave my car in town, pay more taxes, and take jobs from taxi drivers ♦ I don't live in Jackson ♦ I don't live in Jackson ♦ I dont live down town... but I would use it to cut down on my carbon footprint. ♦ I don't like to leave my car at the airport and a taxi is very expensive and inconvenient. ♦ I do not live in town, so it is just as easy to ask a neighbor to drop me off at the airport. I would do the same for them. ♦ I do not like to leave my car unatended. ♦ I come from South of town and stopping, parking, and waiting for a bus would significantly delay my travel to/from the airport, and would add hassle with respect to loading/unloading luggage. ♦ I can't stand to pay to park. It would depend upon user friendliness. If it were convenient to use I would take a bus. ♦ I believe in supporting local businesses such as our taxi companies. I have a very dependable company that I use. Besides you all are complaining about loosing sales tax revenue and by taking the business away from the taxi companies, which pay sales taxes to the community, you would decrease your sales taxes even more. What are you people thinking, sometimes, I really have to wonder whether or not you want any people to actually live here and be able to support themselves. Besides, the town can hardly afford to operate as it is right now, let alone add another ridiculous service like transportation to and

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from the airport. You would put all the taxi companies out of business because that is where they make the majority of their income from. I hope you are not serious about this ridiculous proposal of offering transportation to the airport, stay to worrying about town government. Besides, I wasn't aware of the fact that we built public parking lots for the locals to park their cars in while they fly off around the world. I thought the public parking lots were for the benefit of the tourists having a place to park. I would not be very supportive of our $11.4 Million dollar parking garage being used as a parking lot for airport shuttle services, or any of our public parking lots for that matter. I am absolutely totally against this whole concept. ♦ I believe in private enterprise,ie; Shuttle or Taxi service providers already in existence to provide this service. NOT tax subsidised free or pay services that compete with private enterprise. Plus, all we've ever heard is how parking is problematic already for both town and airport...I don't see parking IN town somewhere to go to the airport as the solution. ♦ I am usually in a time crunch to and from. ♦ I AM BLUE-CARD HANBDICAPPED...PUBLIC &CR;&LF;TRANSPORTATION MOST LIKELY WOULD NOT MEET &CR;&LF;MY SPECIAL NEEDS ♦ I always fly from SLC, mostly because of cost, but I also purchase wholesale supplies while I'm there. ♦ I already live near the airport so wouldn't need to drive to town ♦ I actually live North of Jackson so often would not need to do that. ♦ Highly, Highly Likely. Please provide a bus to the airport. My company does approximately 100 automobile pick ups and drop offs for our clients. We often try to bike but time does not allow for it and we take one car our with 2 ppl and pick up another car causing twice as many cars driving the route. ♦ Have lots of family and friends that can drive me to and from. ♦ Have availability to have someone take me out or pick up my car, same with my return ♦ hassle dealing w/ bags, skis, kids ♦ Hardly ever fly out of Jackson ♦ Great idea--like parking at Stilson rather than the mountain. My only hesitation would be timing/frequency of such a service. ♦ getting on an off a bus is physically difficult for my husband. We would be flying together ♦ Get the airport OUT of the park! Go away ♦ get dropped off ♦ get dropped off ♦ Friends drive us ♦ Frequency of shuttle service to airport would be important. Also cost of shuttle would have to be less than parking would be. ♦ Free Parking/especially in the winter ♦ Free parking would be the incentive. ♦ Free parking in town is attractive becauuse it's cheap -and parking at the airport is crowded and problematical. The problem would be that the family usually uses the first flight out in the morning. How would the parking-airport link accomodate such early hours? ♦ Free is well...free. Parking at the parking garage would be fine, but the shuttle would need to be very timely, as the convience factor of having an accessible airport leads to driving for short trips. For longer duration trips it makes more sense to get a ride or shuttle. ♦ For the convienence. ♦ flight times do not corresponde with normal bus service, ie 5am, 10pm ♦ family or friend drop off

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♦ easier to park at airport or have someone drop me off ♦ Easier to park at airport and if I am going to have to be dependent on a shuttle I will just go to SLC and save money all the way around. ♦ Easier to have someone drop me off and pick me up ♦ ease of service ♦ ease of dropping/picking off/up no parking fees at airport ♦ duh! ♦ Dont trust the bus service that would take me to the airport. Dont want to be stranded at 5 am in the dark and miss the flight. Most flights leave early if you have a long way to go in one day. ♦ don't plan on flying anywhere ♦ Don't fly often and present bus system is OK ♦ depends upon the schedule ♦ depends on the security ♦ depends on the length of stay. If anything I would probably have some one drop me off at the bus. ♦ depends on flight times, time of year etc ♦ Depends if I could be dropped off by a friend or not ♦ Depending on frequency of bus schedule & flight compatability. I hate to wait too long at the airport when returning and I don't want to be there too long ahead of departure. ♦ Decrease traffic on the hwy. The money isn't that big of deal. Paying $7 a day or whatever is usually expensed or not a big out of pocket compared to overall travel. ♦ cost, convenience ♦ Cost savings/convienence ♦ cost of shuttle??? ♦ convience. We're all going the same place. Couldn't we use the vacant parking garage we already have? ♦ Convenience, security of facility ♦ Convenience, no transfer of luggage, less time required to get to airport ♦ Convenience of very early or very late flights coming and going, self sufficiency of getting myself to the bus pick up point at odd hours of day. ♦ Convenience of parking at the airport ♦ Convenience and time required for total travel from home in Wilson to Airport ♦ Convenience and cost saving ♦ Convenience and cost - although my experience is that the paid parking at JH Airport is not strictly enforced. ♦ convenience and cost ♦ convenience ♦ Convenience ♦ Convenience ♦ convenience ♦ convenience ♦ Compared to other airports (such as LAX) $8 a day to park at JAC a day is a bargain. The convenience of getting into the car at JH airport after a long trip is more important than lugging bags in and out of transportation from JH airport into downtown Jackson. ♦ Cheaper than airport parking ♦ cheaper and more efficient (burns less fuel to take people in mass)

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♦ cause its only 8 miles to the airport and friends can always give you a ride. ♦ can't answer these questions without more information. ♦ busses suck ♦ best use of resources....fuel, limit pollution. ♦ Because you wouldn't have to pay an outragus cab fair or bother friends and family for a ride. ♦ Because when I leave it is usually for long periods of time. ♦ Because the drive from home to the airport is already quite short and I usually have my girlfriend drop me off, I might not use it. However, if we were both traveling I would really appreciate having the option of free parking, even if it is at a satellite lot. ♦ Because the airport is so close and convenient, parking in town wouldn't save that much time. ♦ Because that would not cause me to trouble friends to take me and pick me back up. ♦ Because of the lack of affordable public transportation currently available from Jackson to the airport. ♦ Because of the inconvienience. ♦ Because it's convenient and free ♦ Because it is more convienient to not drive out to the airport and just park in town. ♦ Because it could mean less trafic on the road and more convenient. ♦ Because I usually get dropped off. ♦ Because I live North of town behind the airport. It's the same distance to town for us as it is to the airport but in opposite directions. It is not effective for us to drive to town and then take a shuttle to the airport. ♦ Because I live north of teh Airport and it would be pointless for me to drive to Jackson to backtrack to teh Airport. ♦ Because I live near the airport. ♦ Because I live in the town and I usually leave for 2 weeks to a month. I would not want to leave my car sitting in a parking lot for that period of time ♦ Because I live in Moose. ♦ Because I live at Golf and Tennis-4 miles from airport ♦ because i am fine, with using a cab service.and my car can stay at home. ♦ Because $8/night is outrageous for this small airport but cabs are even more outrageous and no public bus service goes out there. I have been upset about this for years. Airport doesn't want people parking out there and charges a fortune, but they also set cab fares and those are way too high! ♦ AS LONG AS THE TRANSPORTATION CHARGES WERE MINIMAL AND THE SCHEDULE WAS GOOD I MIGHT USE IT. i COULD SEE IT BEING VERY HECTIC DURING BUSY TIMES ♦ as long as it was more affordable than taking a cab ♦ as long as it ran at times when planes departed and/or arrived, and that it didn't need to get you to the airport two hours ahead, then I would use it. ♦ As compared to other cities with airports (!) it is not a tough nor long commute to JH Airport; otherwise as well, why not leave my car parked at home if I have a ride or use one of the many taxi services already here that go to the airport. But seriously, there is plenty of room for parking at the airport itself. They could just bring down the cost of airport parking or have a limit on the number of weeks a car can be parked there to reasonably accomodate people leaving and coming back here. ♦ As a resident of Jackson, my family needs my vehicle when I'm away. ♦ Amount of luggage ♦ Alternative airport transportation options are sorely lacking, but security for a vehicle left unattended in town would be a concern.

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Question #24 If there were a parking facility available in the Town of Jackson with daily rates substantially less than airport parking where you could park your car to pick up a bus or van to the airport, how likely would Percent of Respondents you be to park there and take a bus to the Jackson Hole Airport for the flights you take? Very likely 12% Somewhat likely 29% Not at all likely 59% Total 100%

Question #25 If you could take bus service to the airport, but you would have to transfer at the parking facility, how likely would you be to take a bus to Percent of Respondents the Jackson Hole Airport for the flights you take? Very likely 16% Somewhat likely 34% Not at all likely 51% Total 100%

Question #26: Why would you be likely or unlikely to use such an option? ♦ your asking the same questions over and over to try and get a different answer. Keep the government out of our lives. ♦ would not use due to the travel from my home that is north of town ♦ Would not leave car unattended in lot while gone. Alltrans has been very dependable for me in the past. ♦ would depend on how much luggage, convenience, weather, etc ♦ Would be foolish to drive to town and leave my car for a couple of weeks ♦ Why would I pay to park my vehicle when I could park it for free at my home, and authorize use of my tax dollars to operate such a scheme? WHY? How could this plan possibly benefit me? ♦ Why not? ♦ What an absolute inconvenience it would be as well as, as I stated before, a terrible concept of allowing the town to control transportation to and from the airport, thereby depriving our independent taxi companies of being able to maintain their businesses to be financially successful ♦ We would rather drive and have the convenience of getting right to our car without waiting. We might try the reduced parking rate in a garage in town w/transfer to the airport if we didn't have to wait long for the transfer on either end. Convenience is more of a factor than cost at this point. ♦ We usually take the early flight out of Jackson...so would have to factor in the time and risk of getting up earlier to catch a bus ♦ We travel with 2 children, including a baby, and transfers can be difficult. ♦ We travel from north of the airport ♦ We transfer buses in town so to transfer for the airport shuttle would not be a big deal. If people are traveling with a lot of baggage then it could create headaches

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♦ We live just north of the airport. ♦ We live closer to the airport than to the town of Jackson. ♦ We live close to the airport and would never drive into town to go to the airport. ♦ We live beside the airport. ♦ We live 30 miles NORTH of the airport so this would not serve our needs. ♦ We have other people available to take us to and from the airport, use of a shuttle would not be necessary. ♦ wE HAVE OTHER OPTIONS ♦ We have already had a taxi service not show up to pick us up because they got a "bigger group at the Village" and would make more money, they left us stranded at 4:30 am. Unlikely that we'd use two bus services, in the bad weather, they might have engine trouble and not make it. Not good ♦ Want to see how it works before committing ♦ use taxis ♦ TSA too much is unpredictable at the airport- I'm not going to add to the stress by sitting on a buss. ♦ Traveling with three young children is difficult without adding an extra step to the traveling process. ♦ Traveling produces its own stress. I would not choose to add any additional travel time, shuffle time and/or the opportunity to have luggage misplaced or mishandled prior to a vacation. ♦ Travel is already a huge inconvenience as is...why would I want to add one more. ♦ Transferring with luggage might be a pain. ♦ Transfer option would be important depending upong what baggage I had. ♦ Transfer is not inconvenient. I use several transfers at destination. ♦ Town is not a convenient location for me. ♦ Too unnecessary. ♦ Too much trouble. ♦ Too much trouble and time. ♦ Too much time required ♦ Too much schlepping... ♦ too much of a hazzle ♦ too much loading and unloading ♦ too much hassle ♦ Too much added time ♦ Time required ♦ time and convenience ♦ This question does not make sense. ♦ This option sound like a lot of added time to pre-departure travel. However, if it were convenient and efficient I would be more likely to use it. ♦ The timing for a bus AND a plane is too complex compared to the simplicity of being driven to the airport. ♦ The time it would take. ♦ The reason I would not pay for parking then take a bus is because I can get a ride from a friend of family member. But if parking was free, or better yet, there were better bus facilities I would for sure take the bus. It's ridiculous there is no bus service to the airport. I know there is tremendous pressure from the taxi lobby, but who cares? This is a public/environmental matter. It's also embarrassing when tourists arrive and it costs $35 to get to town, on top of the $500+ they just paid to get here. ♦ the luggage transfer would be a hassle

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♦ The local cabs suck. Tourists would like this. For me the buses would need to be frequent and free. ♦ The drop off works really well ♦ The bus would have to be free or charge a minimal fee and the wait time at the transfer facility would have to be 15 minutes or less. ♦ The bus to the airport is not the issue here...it IS, if I am a local, why would'nt I want to leave my car at home if it's already not going to be at the Airport(?), and how do I get from my home to a parking or transfer hub? ♦ takes too much time ♦ SPECIAL NEEDS ISSUES ♦ Sounds like too much hassle to be switching buses. ♦ sounds like a hassle to load & unload heavy baggage ♦ Seems like more trouble than catching a ride with a friend or hopping on an airport shuttle that picks up close to my house. ♦ Seems convenient ♦ See previous answer. Any public transportation option would be an improvement over the current lack of transportation. ♦ See my previous statement. ♦ see answer two questions ago ♦ Security would still be a prime concern. If I felt my parked vehicle or my person was at risk, I would not at all likely take this option ♦ Schedule of shuttle. ♦ save on parking ♦ Save money. ♦ Same response as before.&CR;&LF; ♦ Same reasons as before. You are having people not only move themselves but also luggage and small children. Not practical. Will be a huge waste of money, but the county and town seem to be really good at wasting money and raising taxes to cover their wasting spending. ♦ same reasons as answered before ♦ Same reason as before ♦ same reason ♦ same as previous answer ♦ same as previous ♦ Same as last explanation. ♦ Same as before, nice to have my car safe in my garage. ♦ same as before ♦ Same answer as before. First choice is to have a friend take me. I will only take bus if parking is free. ♦ same answer as before ♦ Prefer to use public transportation to reduce individual car trips, but schedules and transfers would need to be regular and convenient. ♦ People want to drive their own cars to the airport, especially people with families like me ♦ PAYING FOR PARKING WOULD LESSEN THE ATTRACTIVENESS OF PUBLIC TRANSPORTATION ♦ Parking at the airport is always questionable and I would rather take a bus than wonder if I would be able to find a parking space. ♦ other option better

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♦ Only if there was a heated/cooled option to wait for flight with no a big wait time in connection. it would have to be free or it wouldnt be worth the wait. ♦ Not time efficient. Faster to just drive to airport myself...time is precious. ♦ not needed ♦ not flying anywhere ♦ Not convenient to where I live ♦ Not convenient or fast enough ♦ Not convenient ♦ Not as convenient as free parking and a bus to the airport. ♦ Not applicable to us --- we live 2 miles north of the airport ♦ not a problem for me ♦ no buses from wilson ♦ no bus service where I live ♦ Need help with my luggage - cannot lift on my own. ♦ Most Airports have long term parking that is a little off site. Parking in town just seems a little far. If there were an off site long term lot out by the airport with a shuttle, that would be preferable. ♦ More convenient, cheaper than airport parking ♦ might be tough with luggage. ♦ luggage ♦ Live close to airport. ♦ Likely due to cost. ♦ Lack of parking at the airport along with public transportation to alleviate congestion & save fuel. ♦ Just find a way to get free bus service to and from the airport, enough said. It is long overdue. ♦ It's so much more convenient than the hassle of parking at the airport. ♦ It's easy to get a ride to the airport. It's not that inconvenient for people to drop you off, so I'd choose that over the hassle of the bus and transfer. ♦ it would not be necessary to have someone drive me to the airport if a bus was available ♦ It would just be easier to catch a ride and save myself the time. ♦ it would depend on the time involved to get transfer and get to the airport ♦ it would be easier to have a friend drop me off at the airport. could go when I wanted and not have to wait for the bus schedule. ♦ It would be easier to have a friend drive me ♦ It would add extra time to an already exhaustive amount of time to travel. Keep the parking on-site. ♦ It seems a good idea if you have a safe place to park ♦ It is an option I would try. I would take the shuttle but get a drop off from a friend/family rather than leave a car to get vandalized. It isn't the parking fee as much as the exposure to the car. ♦ Inconvenient ♦ inconvenient ♦ inconvenient ♦ inconvenient ♦ inconvenient ♦ Inconvenience considering the cost of my time ♦ inconvenience and time ♦ inconvenience

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♦ inconvenience ♦ Inconvenience ♦ Inconveinence ♦ I'm used to getting a bus at metro airports to go get my rental car. The bus must be often, otherwise I"d drive my own car ♦ i'm okay with supporting a cab company or cab companies.except i dont like the russian cab company.or moldavian, as i support only true americans and not illegal immigrants. ♦ I'm not sure I understand the question. I live in Town, so I would likely walk or get a ride to the parking facility and catch the bus to airport there, so I could leave my car at home. ♦ I'm not even 100% sure of what this question is asking. Transfer buses at a parking facility? ♦ I'm confused what you mean by "transfer" at the parking facility ♦ if there is a START bus connection ♦ If parking, bus and timing were conveinent, then I would use the service. Would the bus fare be per person, or per "group". This would make a significant difference to my answers ♦ If parking were $2/day and the shuttle to the airport was free and every 15 minutes (or more frequent). It has to be inexpensive and convenient. ♦ If it was convenient for me time wise I would maybe do it occassionaly, however it would be more convenient at the airport. ♦ If it takes much longer than driving to the airport myself, I probably wouldn't use it. Flying out of Jackson usually means a long day anyway. Best not to make it any longer! ♦ I'd rather have someone drop me off. ♦ I'd do this if someone else couldn't take me. ♦ I wouldn't mind transferring buses. The bus option is worth it because it's eco friendly, convenient and cost effective. ♦ I would want to make sure that I would be able to make my flight on time. Transferring equals delays in my mind. ♦ I would use this option ONLY if I had no one to take me to the airport ♦ I would take the START Bus gladly from The Aspens to the JH Airport. Taxi and shuttle services are expensive for 1 person and not as energy efficient as the public bus. ♦ I would rather pay to be picked up at my house ♦ I would rather leave my car at home if it will be an extended period. ♦ I read this as though you can catch a bus to town from where you now live. No bus service is available where we live ♦ I might as well leave my car at home. A system for START connecting to an airport shuttle would be useful but timing it could be very difficult as it might cause a crowd to hit the airport at the same time creating long lines. ♦ I live only 3 miles from the Jackson Hole Airport ♦ I live north of Town, approximately 2 miles south of the airport; while I support the concept of alternative transportation, it would not apply to me. ♦ I live North of the airport. ♦ I live near the airport. ♦ I live near the airport ♦ I live near the airport ♦ i live l mi. from airport ♦ I live just west of the airport and would never drive to town to catch a bus back to the airport.

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♦ I live in town and would probably take a bus to the parking facility, or try to get a ride. Last choice would be to leave my car at the facility. ♦ I live in town ♦ I live in the town of Jackson and have family to take me to the airport. ♦ i live closer to the airport than ToJ ♦ I live close to the airport ♦ I live close to the airport ♦ i live by the airport ♦ I live betweeh Town & the Airport ♦ I like public transportation so would support it. ♦ I like driving out to the airport. It is a nice scenic activity for the family. ♦ I imagine this would be taking the START Bus the the parking lot and then picking up the aiport bus. THat sounds good to me.&CR;&LF;I currently only use the START bus in the winter to get to Teton Village. ♦ I haven't used the bus system enough to make a good decision on this. I don't think this would affect my decision though. ♦ I have to transfer from the car too ♦ I have family in Jackson that usually will give a ride to the airport but i like the idea. ♦ I have a bus stop near my house, so a transfer at the parking facility would not be too much of a hassle for getting home. ♦ I find it can be most convenient to have a friend drive me to the airport. Then I can leave my car at home in my own garage. If I were to use a bus, I wouldn't mind having to transfer anywhere. (as long as I'm not impatient because i'm running late!) ♦ I don't understand what you mean by "transfer at th eparking facility" ♦ I don't understand the question. ♦ I don't live in town and I don't have bus service at my house. ♦ I don't like buses ♦ I do not support the bus system as it stands now . ♦ I dislike driving on the highway in Winter. ♦ I couldn't take a city bus, they don't run to Rafter J, so I'd just drive to the parking facility anyway. ♦ I could leave my car at home and take the bus from my house. ♦ I can get someone to take me for free or do a car shuttle. Travel is expensive enough without adding the cost of parking. ♦ I am unlikely to use this airport at all. ♦ I am not clear where I would be transfering but Jackson Hole Airport parking lot is not very large.&CR;&LF; ♦ I am gone too long ♦ Hassle and We often travel with surf boards ♦ hassle ♦ get dropped off ♦ friends will drop me off ♦ free bus would be nice ♦ for improved efficiency ♦ Family would take me to airport

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♦ family or friend drop off ♦ eco friendly... ♦ easier to just get a ride ♦ easier to have someone drop me off ♦ easier than driving ♦ Driving and parking at the airport is more convenient ♦ Dragging luggage on and off another vehicle would be hard. Bus schedule might not be convenient. ♦ Don't understand the question -- transfer??? ♦ don't understand the question ♦ don't ride buses ♦ do not understand the question ♦ Depends upon the schedule ♦ depends on time of flight ♦ Depends on rate and wait times. ♦ Depending on flight time and availability of a ride from a friend I would use the bus if convenient ♦ cost?? ♦ Cost wouldn't justify the extra time ♦ Cost savings of parking fees ♦ cost and convenience ♦ Convenience, cost, fuel efficiency ♦ Convenience and cost. ♦ Convenience and ability to change plans when a flight is cancelled. ♦ Convenience ♦ Charge for the bus, not the parking. The cab rates are ludicris ♦ car can be left at home. saves gas. ♦ busses suck ♦ Better than no space at the airport ♦ Being able to take a bus to the airport from town would be a great asset for the community. For the previous question, I would like to add a comment: I live in the Town of Jackson and therefore would utilize bus service from town to the airport, however, I would be unlikely to pay to park in town in order to utilize the service because I would likely be able to walk or bike to the parking facility. ♦ Becuase the whole point of having someone drive you out to the airport is so you don't have to pay to park. It's still paying to park even if it's in town. Cost outweighs the convienience. ♦ Because that is more of a hassle ♦ Because of the lack of affordable public transportation currently available from Jackson to the airport. ♦ Because I would always be returning a rental vehicle ♦ Because I live north of town--in Kelly! ♦ Badly worded question, are you talking about 2 facilities? ♦ As long as there are spaces available to park in town I would use it. During heavily traveled holidays it is a battle trying to find a space with the expansion. It would be nice to be able to catch the van/shuttle from town without having to park at a designated lot. I would pay $5 each direction. I think it would lower the traffic congestion at the airport. ♦ As I said, I never fly from Jackson ♦ amount of luggage

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♦ already explained ♦ Airport shuttles in cities with them give you door to door service and I'd just get somebody to give me a ride or petition for larger (if nec.)and cheaper parking right at the airport itself. It's only a few miles out of town, its really easier just to drive yourself there. It makes scheduling easier, too. You have to be at the airport early but who, due to the bus schedule wants to have to end up being even earlier (so as not to be late) than necessary, & end up waiting in the airport even longer? I say we be conscious of the tax burden on people until the economy is booming to think about this. ♦ again, only on longer duration trips. ♦ Again, living north of Moran this does not apply to me. If these were options at Moran then my answer would be Very Likely. ♦ Again, it depends on how frequent and convenient the bus service is. Will it take me an extra half hour or hour to use the bus versus taking my car up to the airport? ♦ again, depends on cost ♦ Again with two small kids (under age of 2), this is not feasible. ♦ Again our location makes these options not even remotely effective ♦ Again it sounds like a a possibilty that doesn't impose on friends or family for a lift ♦ Again i live North of teh Aiprport and it woul dbe pointless for me to pay and park in Jackson to backtrack to the Airport. ♦ Again how easy it is. ♦ Actually, I don't quite understand the question. Is this the same question as the last two? Or do you mean and additional transfer? ♦ A bus transfer in JH wouldn't be that bad, even with a ton of luggage. ♦ 2 kids under 3. ♦ ... of course, then it would cost more money because you'd feel obliged to give a tip to the bus driver... so you'd still be paying more. ♦ $$$$$$$$$$$

Question #27 How much, if at all, would you be willing to pay as the fare to take a Yes No Total bus or van from the Town of Jackson to the Jackson Hole Airport? Would you pay $3 to $5 per round trip? 70% 30% 100% Would you pay $6 to $10 per round trip? 42% 58% 100% Would you pay $11 to $15 per round trip? 8% 92% 100% Would you pay $16 to $20 per round trip? 5% 95% 100%

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 36 Results from the Public Opinion Survey of Teton County Residents April 2010

Question #28 Which of the following are reasons you would NOT ride transit service to and from the airport? Percent of Respondents* (Please check all that apply.) Don’t want to be stuck at the airport if my plane is late 44% Don’t want to worry about missing my flight if the bus is late 53% Too difficult to deal with the luggage on the bus 32% Too difficult to deal with children when taking a bus to the airport 19% Too much of a hassle to get to a bus stop 30% Like the freedom and convenience of taking a car 57% Other 27% *Percents may add to more than 100% as respondents could give more than one answer

Question #28 Other ♦ worried about car theft if car left in town ♦ We travel from north of the airport. ♦ We live out of town, so would have to leave a car at town. Use of a bus would really depend on how well the operation was run, how reliable, reasonable, user friendly and how early in the morning and late at night. (What if one had lost luggage?) ♦ we live north of the airport ♦ want to decide for myself when to leave/arrive ♦ using scheduled shuttle or private taxi serices is very convient ♦ TSA ♦ time and schedule vs my flight plan ♦ This is a really dumb idea and the idiot elected official that came up with this idea should be exposed. ♦ There should be at least two shuttles an hour in order to make more flights. ♦ Start bus tried this some years ago when the population was smaller . It didn't work then and it won't work now . who are you kidding? ♦ since we travel once a year or less we can usually find a ride ♦ Seems less of a hassle to get dropped off and not have to worry about timing the bus as well as the flight. ♦ security of auto ♦ schedule ♦ Same response as before. ♦ Price ♦ price ♦ prefer to leave car at home and no bus service where I live ♦ prefer taxi service directly to and from my home ♦ Poor schedule options and loss of pre departure personal time. ♦ Please see my other comment sections ♦ physically difficult to use the bus ♦ Only if I had a lot of luggage and could not carry to START bus stop in the Aspens

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♦ not conveient to where I live ♦ Not applicable --- we live 2 miles north of airport ♦ none, I would take the transport service ♦ needs to be frequent (hourly) ♦ nasty weather is always easier to negotiate using a car to go direct. ♦ must have help at the airport for single parent with toddler and luggage ♦ More build up in Jackson to provide all the parking ♦ long waits if bus and flight schedules aren't in sync ♦ live North of town ♦ Live north of airport ♦ live near airport ♦ Live in Golf & Tennis going into town makes little sense. ♦ Live close to airport. ♦ just for scheduling problems ♦ Jackson is out of my way to the airport ♦ It's a waste of both tax dollars and my own money! ♦ It makes more sense to have an affordable shuttle service like real towns with airports. ♦ It is free to have a friend give a ride, then we reciprocate. Hotels should offer shuttles and locals take care of each other. So it is all taken care of! ♦ Inconvenient schedule or prolonged travel time ♦ In addition to all above, I live near airport. ♦ I'm tired and just want to get home ♦ If you were asking about public tansit from Kelly, my answers would be relevant. ♦ if the cost were about equal, I would drive myself. ♦ If I had a ride to/from the airport ♦ I/We would use it often ♦ I wouldn't use if the bus didn't operate very early in the morning so I could get to work on time. ♦ I would wonder if my car would be safe left in a town parking lot for an extended period of time? ♦ I would have to drive past the airport, on my way from Moran, which would probably double the total time it would take to finally arrive at the airport on a bus ♦ I would have to drive 12 miles to the parking lot ♦ I worry about the bus not being full enough to deem the bus necessary to drive into the park. ♦ I object to tax dollars subsidizing this. ♦ I live very close to airport ♦ I live north of town ♦ I live North of town ♦ I live near the airport. ♦ I live just west of the airport so would never drive to town to get back to the airport ♦ I live just north of the airport. ♦ i live closer to the airport than town ♦ I live closer to the airport than to the town of Jackson. ♦ I live close to the airport ♦ I live close to the airport

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♦ I live approx. 2 miles south of the airport. ♦ I live 3 miles from the airport ♦ I HAVE SPECIAL NEEDS ♦ I have family to take me to the airport. ♦ I avoid Jackson Airport as much as possible ♦ High costs. ♦ Have other people to take me to the airport. ♦ Have family or friends that could drop me at the airport ♦ Handicapped ♦ Good activity for the kiddos ♦ Give the independent cab drivers a chance to make a living. ♦ Get the airport out of the park. ♦ Friends take us ♦ Friends or family would be FREE ♦ frequency of the bus schedule ♦ feeling that I would have to give a 'tip' in addition to the fare ♦ family & friends good byes: tradition for 30+yrs ♦ Eliminate rental car parking and provide more space ♦ early flights ♦ dont want to spend extra time getting to the airport, especially in the early morning hours ♦ dont want to pay ♦ Don't live near transit lines ♦ don't live in Jackson ♦ Don't fly from there ♦ Doesn't work for living north of the airport. ♦ Do not like waiting. ♦ depends upon the schedule ♦ depends on bus scheduling and wait time at either end of bus stop ♦ costs me time to and from airport for a transfer that only saves a few miles gas (not good return on investment) ♦ Cost. Parking in town needs to be plentiful and free. ♦ Cost (easier to have someone drop off/pick up, and extra time needed. ♦ Convenience, friends ♦ close to town so friends can drop off ♦ car theft at parking lot ♦ cab service is the american way! ♦ Buses will not be running Borth of teh Airport ♦ bus schedule (convenience), bus fees (prefer them to be $0-$2) ♦ because of where we live it is not feasible ♦ as long as the bus picked you up at the parking facility, I would take it. Don't want to walk through town with all my luggage! ♦ Arriving at the airport at the same time with a large group of people competing for limited check-in resources

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 39 Results from the Public Opinion Survey of Teton County Residents April 2010

♦ All of these reasons are valid, but would not prevent me from taking public transit. ♦ all of the above might apply depending on the situation ♦ Again, it is not a matter of taking a bus to or from the Airport...I do it to SLC all the time. It's getting to a hub and then leaving a vehicle unattended/unprotected,(I'm sure the town/county assumes NO responsibility) I could go on & on!? ♦ After determining the reliability of this service I would also want to know the safety or security of the parking lot where I left my car. ♦ afraid of car security ♦ Added time as opposed to driving

Question #30 About how many times a month, if at all, do you usually use a START Percent of Respondents bus? Never 68% Once or twice a month 13% Three to four times a month 6% Five times or more a month 13% Total 100%

Question #31 At present, how many motorized vehicles – cars, vans, or light trucks -- Percent of Respondents does your household have the use of? 0 0% 1 25% 2 49% 3 16% 4 6% 5 2% 6 1% 9 0% 10 0% 11 0% Total 100%

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 40 Results from the Public Opinion Survey of Teton County Residents April 2010

Question #32 How many people currently live in your household? Average Number of People Please include yourself how many 16 and older 2.0 how many under 16 0.4 Total 2.4

Ratio of Vehicles per Driver Average vehicles per household member 16 and older Percent of Respondents Less than one vehicle per HH member 16 and older 12% One or more vehicles per HH member 16 and older 88% Total 100%

Question #33 Where do you live? Percent of Respondents Town of Jackson (within the town limits) 44% Alta 0% Hoback 5% Moose Wilson Road 3% Rafter J Ranch 7% South Park 8% Teton Village 3% Wilson 13% Kelly 2% Moran 2% Colter Bay 1% Unincorporated Teton County 12% Total 100%

Question #34 Do you rent or own your home? Percent of Respondents Own 62% Rent 38% Total 100%

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 41 Results from the Public Opinion Survey of Teton County Residents April 2010

Question #35 Which best describes the building you live in? Percent of Respondents Single family home 70% Townhouse, condominium, duplex or apartment 27% Mobile home 2% Other 1% Total 100%

Question #36 About how much was your household’s total income before taxes in 2009? (Please include in your total income money from all sources for Percent of Respondents all persons living in your household.) Less than $24,999 5% $25,000 to $49,999 15% $50,000 to $99,999 40% $100,000 to $149,999 21% $150,000 to $199,999 7% $200,000 or more 12% Total 100%

Question #37 In which category is your age? Percent of Respondents Under 18 0% 18-24 years 3% 25-34 years 28% 35-44 years 15% 45-54 years 29% 55-64 years 16% 65 years or older 10% Total 100%

Question #38 What is your gender? Percent of Respondents Female 47% Male 53% Total 100%

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 42 Results from the Public Opinion Survey of Teton County Residents April 2010

Attachment #1: Resident Survey Materials On the following pages can be found copies of the invitation postcards and the survey questions asked.

Jackson Hole Airport Ground Transportation Study (2010-04-21) Page 43 Dear Teton County Resident, Dear Teton County Resident, We want to hear from you! Your household has been randomly selected to participate in We want to hear from you! Your household has been randomly selected to participate in the Teton County Airport Transportation Survey. We want to know about your travel to the Teton County Airport Transportation Survey. We want to know about your travel to and from the Jackson Hole Airport and about new options that could be provided. Your and from the Jackson Hole Airport and about new options that could be provided. Your participation in this survey is very important, because only a small number of participation in this survey is very important, because only a small number of households have been asked to complete the survey. households have been asked to complete the survey. To participate in the survey, you will need to access the Internet. If you do not have To participate in the survey, you will need to access the Internet. If you do not have Internet access at home or work, you can visit one of the County’s libraries at Internet access at home or work, you can visit one of the County’s libraries at 125 Virginian Lane in Jackson or 15 Alta School Rd. in Alta. 125 Virginian Lane in Jackson or 15 Alta School Rd. in Alta. To get a representative sample of people living in Teton County, we would like to have To get a representative sample of people living in Teton County, we would like to have the person within your household who completes the questionnaire to be randomly the person within your household who completes the questionnaire to be randomly selected. We do this by asking that the questionnaire be completed by the adult (anyone selected. We do this by asking that the questionnaire be completed by the adult (anyone 18 years or older) in your household who most recently had a birthday. That person’s 18 years or older) in your household who most recently had a birthday. That person’s year of birth does not matter, as long as he or she is 18 years of age or older. Your year of birth does not matter, as long as he or she is 18 years of age or older. Your responses will remain completely anonymous. Responses will be reported in summary responses will remain completely anonymous. Responses will be reported in summary form only, and analyzed by the consultant team conducting the survey. form only, and analyzed by the consultant team conducting the survey. The Web site where you can take the survey is: The Web site where you can take the survey is: www.n-r-c.com/survey/Airport.htm www.n-r-c.com/survey/Airport.htm We greatly appreciate your time! We greatly appreciate your time! Sincerely, Paula Stevens, Associate Planning Director Sincerely, Paula Stevens, Associate Planning Director

Dear Teton County Resident, Dear Teton County Resident, We want to hear from you! Your household has been randomly selected to participate in We want to hear from you! Your household has been randomly selected to participate in the Teton County Airport Transportation Survey. We want to know about your travel to the Teton County Airport Transportation Survey. We want to know about your travel to and from the Jackson Hole Airport and about new options that could be provided. Your and from the Jackson Hole Airport and about new options that could be provided. Your participation in this survey is very important, because only a small number of participation in this survey is very important, because only a small number of households have been asked to complete the survey. households have been asked to complete the survey. To participate in the survey, you will need to access the Internet. If you do not have To participate in the survey, you will need to access the Internet. If you do not have Internet access at home or work, you can visit one of the County’s libraries at Internet access at home or work, you can visit one of the County’s libraries at 125 Virginian Lane in Jackson or 15 Alta School Rd. in Alta. 125 Virginian Lane in Jackson or 15 Alta School Rd. in Alta. To get a representative sample of people living in Teton County, we would like to have To get a representative sample of people living in Teton County, we would like to have the person within your household who completes the questionnaire to be randomly the person within your household who completes the questionnaire to be randomly selected. We do this by asking that the questionnaire be completed by the adult (anyone selected. We do this by asking that the questionnaire be completed by the adult (anyone 18 years or older) in your household who most recently had a birthday. That person’s 18 years or older) in your household who most recently had a birthday. That person’s year of birth does not matter, as long as he or she is 18 years of age or older. Your year of birth does not matter, as long as he or she is 18 years of age or older. Your responses will remain completely anonymous. Responses will be reported in summary responses will remain completely anonymous. Responses will be reported in summary form only, and analyzed by the consultant team conducting the survey. form only, and analyzed by the consultant team conducting the survey. The Web site where you can take the survey is: The Web site where you can take the survey is: www.n-r-c.com/survey/Airport.htm www.n-r-c.com/survey/Airport.htm We greatly appreciate your time! We greatly appreciate your time! Sincerely, Paula Stevens, Associate Planning Director Sincerely, Paula Stevens, Associate Planning Director Dear Teton County Resident, Dear Teton County Resident, About a week ago, we sent an invitation to your household to participate in the Teton County About a week ago, we sent an invitation to your household to participate in the Teton County Airport Transportation Survey. If you have already done so, we thank you. Airport Transportation Survey. If you have already done so, we thank you. If you have not, we urge you to participate! We want to know about your travel to and from If you have not, we urge you to participate! We want to know about your travel to and from the Jackson Hole Airport and about new options that could be provided. Your participation in the Jackson Hole Airport and about new options that could be provided. Your participation in this survey is very important, because only a small number of households have been asked this survey is very important, because only a small number of households have been asked to complete the survey. to complete the survey. To participate in the survey, you will need to access the Internet. If you do not have Internet To participate in the survey, you will need to access the Internet. If you do not have Internet access at home or work, you can visit one of the County’s libraries at access at home or work, you can visit one of the County’s libraries at 125 Virginian Lane in Jackson or 15 Alta School Rd. in Alta. 125 Virginian Lane in Jackson or 15 Alta School Rd. in Alta. To get a representative sample of people living in Teton County, we would like to have the To get a representative sample of people living in Teton County, we would like to have the person within your household who completes the questionnaire to be randomly selected. We person within your household who completes the questionnaire to be randomly selected. We do this by asking that the questionnaire be completed by the adult (anyone 18 years or do this by asking that the questionnaire be completed by the adult (anyone 18 years or older) in your household who most recently had a birthday. That person’s year of birth does older) in your household who most recently had a birthday. That person’s year of birth does not matter, as long as he or she is 18 years of age or older. Your responses will remain not matter, as long as he or she is 18 years of age or older. Your responses will remain completely anonymous. Responses will be reported in summary form only, and analyzed by completely anonymous. Responses will be reported in summary form only, and analyzed by the consultant team conducting the survey. the consultant team conducting the survey. The Web site where you can take the survey is: The Web site where you can take the survey is: www.n-r-c.com/survey/Airport.htm www.n-r-c.com/survey/Airport.htm We greatly appreciate your time! We greatly appreciate your time! Sincerely, Paula Stevens, Associate Planning Director Sincerely, Paula Stevens, Associate Planning Director

Dear Teton County Resident, Dear Teton County Resident, About a week ago, we sent an invitation to your household to participate in the Teton County About a week ago, we sent an invitation to your household to participate in the Teton County Airport Transportation Survey. If you have already done so, we thank you. Airport Transportation Survey. If you have already done so, we thank you. If you have not, we urge you to participate! We want to know about your travel to and from If you have not, we urge you to participate! We want to know about your travel to and from the Jackson Hole Airport and about new options that could be provided. Your participation in the Jackson Hole Airport and about new options that could be provided. Your participation in this survey is very important, because only a small number of households have been asked this survey is very important, because only a small number of households have been asked to complete the survey. to complete the survey. To participate in the survey, you will need to access the Internet. If you do not have Internet To participate in the survey, you will need to access the Internet. If you do not have Internet access at home or work, you can visit one of the County’s libraries at access at home or work, you can visit one of the County’s libraries at 125 Virginian Lane in Jackson or 15 Alta School Rd. in Alta. 125 Virginian Lane in Jackson or 15 Alta School Rd. in Alta. To get a representative sample of people living in Teton County, we would like to have the To get a representative sample of people living in Teton County, we would like to have the person within your household who completes the questionnaire to be randomly selected. We person within your household who completes the questionnaire to be randomly selected. We do this by asking that the questionnaire be completed by the adult (anyone 18 years or do this by asking that the questionnaire be completed by the adult (anyone 18 years or older) in your household who most recently had a birthday. That person’s year of birth does older) in your household who most recently had a birthday. That person’s year of birth does not matter, as long as he or she is 18 years of age or older. Your responses will remain not matter, as long as he or she is 18 years of age or older. Your responses will remain completely anonymous. Responses will be reported in summary form only, and analyzed by completely anonymous. Responses will be reported in summary form only, and analyzed by the consultant team conducting the survey. the consultant team conducting the survey. The Web site where you can take the survey is: The Web site where you can take the survey is: www.n-r-c.com/survey/Airport.htm www.n-r-c.com/survey/Airport.htm We greatly appreciate your time! We greatly appreciate your time! Sincerely, Paula Stevens, Associate Planning Director Sincerely, Paula Stevens, Associate Planning Director

Teton County Teton County Planning & Development PRESORTED Planning & Development PRESORTED FIRST CLASS MAIL FIRST CLASS MAIL 200 S Willow Street US POSTAGE 200 S Willow Street US POSTAGE PAID PAID PO Box 1727 BOULDER, CO PO Box 1727 BOULDER, CO Jackson, WY 83001 PERMIT NO. 94 Jackson, WY 83001 PERMIT NO. 94

Teton County Teton County Planning & Development PRESORTED Planning & Development PRESORTED FIRST CLASS MAIL FIRST CLASS MAIL 200 S Willow Street US POSTAGE 200 S Willow Street US POSTAGE PAID PAID PO Box 1727 BOULDER, CO PO Box 1727 BOULDER, CO Jackson, WY 83001 PERMIT NO. 94 Jackson, WY 83001 PERMIT NO. 94

Teton County Airport Transportation Survey 2010 (version 2010-03-11; Note: this survey will only be available online) Thank you for participating in the Teton County Airport Transportation Survey. Please only complete this survey once, and please only complete it if you received a postcard invitation in the mail. All of your responses are completely confidential, and will be reported in group form only.

Airport Use 7. With whom were you traveling? 1. During the previous 12 months, about how many times did you catch a flight out of Jackson Hole ‰ With other friends or work colleagues Airport? ‰ With other family members Æ Were any of these family ‰ None (0)Æ go to question #15 members under age 16? ‰ One or more times ‰ Yes 2. How many times did you catch ‰ No a flight out of Jackson Hole Airport in the previous 12 months?...... ______8. How did you get TO the airport for your most recent flight? 3. For these flights, how many times did you: ‰ Someone dropped me/us off Have someone else drop you off...... ______‰ I /we drove and parked at the airport ‰ I/we took a taxicab Drive and park at the airport ...... ______‰ I/we took a limousine ‰ I/we used a commercial van service Take a taxicab...... ______‰ I/we took a bus to the Town of Jackson and Take a limousine ...... ______then someone dropped us off ‰ Other: ______Take an AllTrans shuttle or hotel shuttle .....______9. How many days did your Take a hotel shuttle...... ______most recent trip last? ...... ______Take a bus to the Town of Jackson and then have someone drop you off ...... ______10. How many, if any, pieces of luggage did you check? ...... ______Other: ______...... ______

4. How many of these flights were for business, and 11. Did you check skis or snowboards? how many for leisure? ‰ No ‰ Yes

Business...... ______12. Did you check a pet? Leisure/family matters...... ______‰ No ‰ Yes

These next few questions are about your most 13. Did you check other oversize baggage? recent flight. Please answer these questions about ‰ No the flight you most recently made. ‰ Yes Æ what did you check? ______

5. What was the purpose of your most recent flight? 14. How did you get FROM the airport on your return? ‰ Business ‰ Someone picked me/us off ‰ Leisure/family matters ‰ Someone picked me/us up, and then we took a bus the rest of the way home 6. With how many other people were you traveling? ‰ I /we drove our car home from the airport ‰ No one, was traveling by myself ‰ I/we took a taxicab Æ go to question #8 ‰ I/we took a limousine ‰ One or more others ‰ I/we used a commercial van service Æ how many other? ______‰ I/we took a bus to the Town of Jackson and then someone dropped us off ‰ Other: ______

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15. How many flights out of Jackson Hole Airport do Development of Ground Transportation you typically make in a year? Service ‰ None (0) 20. In general, to what extent would you support or Æ go to question #20 oppose use of sales tax dollars to increase ground ‰ One or more transportation service options between the Town Æ how many? ______of Jackson and Jackson Hole Airport? 16. What time of year do you usually fly out of ‰ Strongly support Jackson Hole Airport? (Please check all that ‰ Somewhat support apply.) ‰ Somewhat oppose ‰ Winter ‰ Strongly oppose ‰ Spring 21. To what extent would you support a new revenue ‰ Summer stream (new tax increase) to operate ground ‰ Fall transportation services between the Town of ‰ Whenever I need to Jackson and Jackson Hole Airport? 17. How do you usually get to and from the airport ‰ Strongly support when you fly out of Jackson Hole Airport? ‰ Somewhat support ‰ Someone drops me off ‰ Somewhat oppose ‰ I drive and park at the airport ‰ Strongly oppose

‰ I take a taxicab 22. If there were a parking facility with free parking ‰ I take a limousine available in the Town of Jackson where you could ‰ I use a commercial van service park your car to pick up a bus or van to the airport, ‰ I take a bus to the Town of Jackson and then how likely would you be to park there and take a someone drops me off bus to the Jackson Hole Airport for the flights you ‰ Other: ______take?

18. How many flights out of airports other than ‰ Very likely Jackson Hole Airport do you typically make in a ‰ Somewhat likely year? ‰ Not at all likely

‰ None (0) 23. Why would you be likely or unlikely to use such an Æ go to question #20 service? ‰ One or more Æ how many? ______

______19. Why do you fly out of airports other than Jackson

Hole Airport? 24. If there were a parking facility available in the ______Town of Jackson with daily rates substantially less than airport parking where you could park your car ______to pick up a bus or van to the airport, how likely would you be to park there and take a bus to the Jackson Hole Airport for the flights you take? ‰ Very likely ‰ Somewhat likely ‰ Not at all likely

25. If you could take bus service to the airport, but you would have to transfer at the parking facility, how likely would you be to take a bus to the Jackson Hole Airport for the flights you take? ‰ Very likely ‰ Somewhat likely ‰ Not at all likely

26. Why would you be likely or unlikely to use such an option? ______

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27. How much, if at all, would you be willing to pay as 32. How many people currently live in your the fare to take a bus or van from the Town of household? Jackson to the Jackson Hole Airport? Please include yourself: yes no Would you pay $3 to $5 per round trip?...... ‰ ‰ how many 16 and older ..... Would you pay $6 to $10 per round trip? ..... ‰ ‰ Would you pay $11 to $15 per round trip?... ‰ ‰ how many under 16 ..... Would you pay $16 to $20 per round trip? .. ‰ ‰ how many total ..... 28. Which of the following are reasons you would NOT ride transit service to and from the airport? 33. Where do you live? (Please check all that apply.) ‰ Town of Jackson (within the town limits) ‰ Don’t want to be stuck at the airport if my ‰ Alta plane is late ‰ Hoback ‰ Don’t want to worry about missing my flight if ‰ Moose Wilson Road the bus is late ‰ Rafter J Ranch ‰ Too difficult to deal with the luggage on the ‰ South Park bus ‰ Teton Village ‰ Too difficult to deal with children when taking ‰ Wilson a bus to the airport ‰ Kelly ‰ Too much of a hassle to get to a bus stop ‰ Moran ‰ Like the freedom and convenience of taking a ‰ Colter Bay car ‰ Unincorporated Teton County ‰ Other: ______34. Do you rent or own your home? 29. Which of the following are reasons you WOULD ‰ Rent ride transit service to and from the airport? ‰ Own (Please check all that apply.) ‰ Want a cheaper option than a taxicab or 35. Which best describes the building you live in? limousine ‰ Single family home ‰ Want a cheaper option than paying to park at ‰ Townhouse, condominium, duplex or the airport apartment ‰ Don’t want to impose on friends or family ‰ Mobile home members to take me ‰ Other ‰ Other: ______36. About how much was your household’s total

About You and Your Household income before taxes in 2009? (Please include in your total income money from all sources for all 30. About how many times a month, if at all, do you persons living in your household.) usually use a START bus? ‰ Less than $24,999 ‰ Never ‰ $25,000 to $49,999 ‰ Once or twice a month ‰ $50,000 to $99,999 ‰ Three or four times a month ‰ $100,000 to $149,999 ‰ Five times or more a month ‰ $150,000 to $199,999

‰ $200,000 or more 31. At present, how many motorized vehicles – cars, vans, or light trucks -- does your household have the use of? 37. In which category is your age? ‰ Under 18 ‰ 45-54 years ‰ 18-24 years ‰ 55-64 years ______motorized vehicles ‰ 25-34 years ‰ 65 years or older ‰ 35-44 years

38. What is your gender? ‰ Female ‰ Male

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Jackson Hole Airport Ground Transportation Study Airport Intercept Survey Summary of Results April 2010

Prepared by:

3005 30th Street • Boulder, Colorado 80301 • t: 303-444-7863 • f: 303-444-1145 • www.n-r-c.com Results from the Airport Intercept Survey April 2010 Summary of Results Background As a part of the Jackson Hole Airport Ground Transportation Study, three separate survey efforts were undertaken: 1) a survey of residents of Teton County, 2) a survey of Jackson Hole Airport employees (and employees of Grand Teton National Park and the Museum, which could also perhaps be served by transportation options for the Airport), and 3) an intercept survey of users of the airport. This document contains the results from the intercept survey conducted at the airport. For this data collection effort, interviewers intercepted people at the airport as they were arriving or departing for flights out of Jackson Hole Airport. These interviews were conducted Wednesday through Sunday throughout the day the weeks of March 15 and March 22, 2010. Interviewers were instructed to survey every party arriving or departing from the Airport during lower use times. During times when there were too many people to survey them all, systematic sampling was used to produce a representative sample. The interviewers were instructed to count every 2nd person after completing an interview, and ask that person to participate. If the person refused, they were to begin the count again and approach the next appropriate party. Interviewers were instructed not to exclude anyone on the basis of age, appearance, race, etc. Refusal forms were given to the interviewers on which they were to record how many parties they approached that refused to be interviewed. These forms were not maintained during all shifts. During the shifts in which refusals were tracked, a total of 286 parties were approached and invited to participate in the survey. Of these, 239 completed a survey while 47 refused, a response rate of 84%. Overall, a total of 587 interviews were completed. The table below shows the number of interviews of each type that were completed, and the corresponding margin of error (also known as the 95% confidence interval).

Number of Interviews Margin of Error Non-Resident Departure 223 ±6.6% Resident Departure 91 ±10.3% Non-Resident Arrival 237 ±6.4% Resident Arrival 36 ±16.3% Total 587 ±4.0%

A copy of the survey materials can be found in Attachment #1: Airport Intercept Survey Materials.

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 1 Results from the Airport Intercept Survey April 2010 Tables of Results

Type of Flight Type of Flight Percent of Respondents Non-Resident Departure 38.0% Resident Departure 15.5% Non-Resident Arrival 40.4% Resident Arrival 6.1% Total 100.0%

Non-Resident Departures

Non-Resident Departure: State of Residence State of Residence Percent of Respondents AL 1.5% AZ 2.9% CA 11.8% CO 2.2% CT 0.7% FL 2.9% GA 2.2% GERMANY 0.7% HI 0.7% IL 5.9% IN 0.7% MA 2.2% MI 1.5% MS 2.9% MT 1.5% MULTI 0.7% NV 1.5% NY 2.2% OK 3.7% OR 3.7% PA 2.2% PR 0.7% TN 2.9% TX 39.0% VA 0.7% WA 2.2% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 2 Results from the Airport Intercept Survey April 2010

Non-Resident Departure: Purpose of Trip What was the main purpose of your trip? Percent of Respondents* Business 11.7% Vacation 86.5% Visit Yellowstone .0% Other .9% Visit family or friends 6.3% Skiing 56.1% Visit Grand Teton National Park .0% * Percents may add to more than 100% as respondents could give more than one answer. Other responses included: Personal, Save money.

Non-Resident Departure: Number in Group How many people are you flying with in addition to yourself? Percent of Respondents Just myself 16.6% 1 other 24.7% 2 others 21.1% 3 others 19.7% 4 others 6.7% 5 or more others 11.2% Total 100.0%

Non-Resident Departure: Checked Luggage Did/will you check any luggage? Percent of Respondents No 13.5% Yes 86.5% Total 100.0%

Non-Resident Departure: Checked Skis/Snowboards Did/will you check skis or snowboards? Percent of Respondents No 58.7% Yes 41.3% Total 100.0%

Non-Resident Departure: Checked Other Oversize Luggage Did/will you check other oversize baggage? Percent of Respondents No 97.3% Yes 2.7% Total 100.0% Items checked included: suitcase, suitcases, suitcases, suitcases, suitcases

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 3 Results from the Airport Intercept Survey April 2010

Non-Resident Departure: Length of Stay How many days did you stay on your visit? Percent of Respondents 1 .5% 2 4.4% 3 8.3% 4 22.8% 5 36.4% 6 11.2% 7 9.7% 8 2.4% 9 1.9% 10 1.5% 12 .5% 17 .5% Total 100.0%

Non-Resident Departure: Length of Stay How many weeks did you stay on your visit? Percent of Respondents 1 88.9% 4 5.6% 13 5.6% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 4 Results from the Airport Intercept Survey April 2010

Non-Resident Departure: Where Stayed Where did you stay on your visit? Percent of Respondents Hotel in Teton Village 33.2% Hotel in Jackson 30.0% Hotel somewhere else 2.7% Condo or other rental in Teton Village 12.1% Condo or other rental in Jackson 1.3% Home of friend or family member 13.5% Other 7.2% Total 100.0%

Hotel in Teton Village ♦ Teton Cl. ♦ Antler ♦ Virginian Lodge ♦ 4 Seas ♦ Teton Lodge ♦ Antler ♦ White Buff ♦ 4 Seas. ♦ Teton Lodge ♦ Antler ♦ White Buffalo ♦ 4 Seas. ♦ Teton Mountain ♦ Antler Inn ♦ Wort ♦ 4 Seas. Lodge ♦ Antler Inn ♦ Wort ♦ 49er ♦ Teton Mountain ♦ Cbv ♦ Wort ♦ Alpenhof Lodge ♦ Cbv ♦ Wyo. Inn ♦ Alpenhof ♦ Teton Mt. Lodge ♦ Cowboy Lodge ♦ Wyoming Inn ♦ Alpine ♦ Teton Mt. Lodge ♦ Elk Country Inn Hotel Somewhere Else ♦ Csl ♦ Teton Mt. Village ♦ Homewood ♦ Aman. ♦ Inn ♦ Tml ♦ Homewood ♦ Grand Targee ♦ Inn Of Jackson Hole ♦ Tml ♦ Homewood ♦ Grand Targee ♦ Jackson ♦ Tml ♦ Homewood ♦ Jackson Inn ♦ Tml ♦ Grand Targee ♦ Homewood Sweets ♦ Moose Creek ♦ Tml ♦ Jtl Other ♦ Rust K ♦ Tuckaway ♦ King ♦ Amizone ♦ Skl ♦ Wort ♦ King ♦ Aspens ♦ Snake River ♦ Wyoming Inn ♦ Rust C ♦ Crested Butte Co ♦ Snake River ♦ Wyoming Inn ♦ Rustic ♦ Ghee ♦ Snake River Lodge Hotel in Jackson ♦ Rustic ♦ Island Park ♦ Snake River Lodge ♦ 4 Seas. ♦ Rustic Inn ♦ Jackson Property ♦ Srl ♦ 4 Seas. ♦ Snow King ♦ Pinedale ♦ Srl ♦ 49er ♦ Snow King ♦ River Creek Co ♦ T Club ♦ 49er ♦ Snow King ♦ Targee ♦ T Club ♦ 49er ♦ Snow King ♦ Teton Springs Victor ♦ T M Lodge ♦ Alpine ♦ Snow King Id ♦ Terra ♦ Antler ♦ Snow King ♦ Vic ♦ Teton Cl. ♦ Antler ♦ Snow King

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 5 Results from the Airport Intercept Survey April 2010

Non-Resident Departure: Need Own Transportation During Visit Did you need your own transportation during your visit, or would you have been able to walk, or use a taxi, bus or shuttle service to get to the places Percent of Respondents you wanted to go? Needed own transportation 55.2% Could have walked or used taxi/bus/shuttle service 44.8% Total 100.0%

Non-Resident Departure: Means Used to Get to Airport How did you get to the airport today? Percent of Respondents Got dropped off by friend or family member 11.7% My own car parked at airport .9% Taxicab 22.9% Rental car 43.9% AllTrans Shuttle 6.3% Hotel shuttle 11.2% Limousine 1.3% Other (see responses below) 1.8% Total 100.0% Other responses: Car; Cost; Family Car; Friend; Independence, Truck

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 6 Results from the Airport Intercept Survey April 2010

Non-Resident Departure: Likelihood of Using Bus or Van Service to Get to Airport If there were bus or van service to and from the airport to the place you visited, with a transfer in the Town of Jackson if your visit was not in Percent of Respondents Jackson, how likely would you be to use it? Very likely 32.0% Somewhat likely 23.0% Not at all likely 45.0% Total 100.0%

Why would you be likely or unlikely to use such a service?

♦ Cheaper ♦ Depending on where ♦ Less rental car ♦ Option ♦ Affordable ble you stayed ♦ Like own ♦ Option ♦ Bizness ♦ Did it the same way transportation ♦ Option ♦ Bounced around no matter what ♦ Like public transits ♦ Option ♦ Business ♦ Don’t trust ♦ Lot of stuff ♦ Option convenience ♦ Cheap ♦ Eco friendly go for ♦ Made it easy ♦ Options economy ♦ Cheaper ♦ Maybe for future use ♦ Options ♦ Economy of cost ♦ Cheaper ♦ More options ♦ Options ♦ Efficience in travel ♦ Cheaper ♦ Need car – bus ♦ Options ♦ Efficiency ♦ Cheaper ♦ No use ♦ Pester rental cars ♦ Efficiency/convenien ♦ Company pays for ♦ Not interested ♦ Possible option ce rental car ♦ Not need ♦ Prefer freedom of car ♦ Efficient ♦ Convenience ♦ Not needed ♦ Prefer renting ♦ Family ♦ Convenience ♦ Not needed ♦ Prefer taxi ♦ Freedom ♦ Convenience ♦ Not needed ♦ Privacy ♦ Freedom of car ♦ Convenience ♦ Not needed ♦ Rant ♦ Future option ♦ Convenience ♦ Not needed ♦ Rented a car ♦ Good idea ♦ Convenience ♦ Not needed ♦ Right thing to do ♦ Had a car avail. ♦ Convenience ♦ Not needed ♦ Save money ♦ Help the family ♦ Convenience ♦ Not needed ♦ Save money ♦ Help with cost ♦ Convenience & cost ♦ Not needed ♦ Shuttle – not needed ♦ Hotel service ♦ Convenience/cost is ♦ Not needed included ♦ Still give him a ride more affordable ♦ Not needed ♦ Hotel shuttle ♦ Taxi expensive ♦ Convenient ♦ Not needed ♦ Hotel shuttle – free ♦ Time stuff ♦ Convenient ♦ Not needed ♦ In future maybe ♦ Timing ♦ Convenient ♦ Not needed ♦ Independence ♦ Too much stuff ♦ Convenient ♦ Not needed ♦ Independence ♦ Too much stuff ♦ Convenient ♦ Not needed ♦ Independence ♦ Usually stay in town ♦ Cost ♦ Option ♦ Independence

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 7 Results from the Airport Intercept Survey April 2010

Non-Resident Departure: Frequency of Visits to the Jackson Area How often do you visit the Jackson area? Percent of Respondents This is my first time 39.6% More than once a year 22.1% Every year 20.7% Every other year 4.1% Every few years 13.5% Total 100.0%

Non-Resident Departure: Season of Visits to Jackson When do you usually visit the Jackson area? Percent of Respondents* In the winter 98.8% In the summer 36.3% In the spring or fall 20.2% * Percents may add to more than 100% as respondents could give more than one answer.

Non-Resident Departure: Age of Respondent Which category contains your age? Percent of Respondents under 16 .0% 16-17 .5% 18-24 5.9% 25-34 14.4% 35-44 32.4% 45-54 36.0% 55-64 7.7% 65 + 3.2% Total 100.0%

Non-Resident Departure: Sex of Respondent Sex of Respondent Percent of Respondents Male 64.8% Female 35.2% Total 100.0%

Non-Resident Departure: Children in Group? Children in Group? Percent of Respondents yes 33.3% no 66.7% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 8 Results from the Airport Intercept Survey April 2010

Non-Resident Departure: Day of Week Interviewed Day of Week Interviewed Percent of Respondents Wednesday 9.7% Thursday 31.3% Friday 29.5% Saturday 15.7% Sunday 13.8% Total 100.0%

Non-Resident Departure: Day of Week Interviewed Day of Week Interviewed Percent of Respondents weekday 70.5% weekend 29.5% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 9 Results from the Airport Intercept Survey April 2010

Resident Departures

Resident Departure: Location of Residence Where do you live? Percent of Respondents Town of Jackson (within the town limits) 33.0% Unincorporated Teton County 1.1% Teton Village 5.5% Moose Wilson Road 1.1% Wilson 20.9% Colter Bay .0% Alpine 1.1% Other (see responses below) 17.6% Alta 1.1% Rafter J Ranch 5.5% Kelly 1.1% Victor 3.3% Star Valley 2.2% Hoback 2.2% South Park .0% Moran 1.1% Driggs 3.3% Total 100.0% Other responses: Afton, Airport, Id Falls, Idaho Falls, Pinedale, Pinedale, Pinedale, Pinedale, Pinedale, Rexburg, Rigby, Star Valley, Yellowstone

Resident Departure: Purpose of Trip What is the main purpose of your trip? Percent of Respondents* Business 28.6% Visit family or friends 29.7% Other 1.1% Vacation 50.5% Skiing .0% * Percents may add to more than 100% as respondents could give more than one answer.

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 10 Results from the Airport Intercept Survey April 2010

Resident Departure: Number in Group How many people are you flying with in addition to yourself? Percent of Respondents Just myself 50.5% 1 other 29.7% 2 others 13.2% 3 others 4.4% 4 others .0% 5 or more others 2.2% Total 100.0%

Resident Departure: Checked Luggage Did/will you check any luggage? Percent of Respondents No 47.3% Yes 52.7% Total 100.0%

Resident Departure: Checked Skis/Snowboards Did/will you check skis or snowboards? Percent of Respondents No 95.6% Yes 4.4% Total 100.0%

Resident Departure: Checked Other Oversize Luggage Did/will you check other oversize baggage? Percent of Respondents No 98.9% Yes 1.1% Total 100.0%

Resident Departure: Means Used to Get to Airport How did you get to the airport today? Percent of Respondents Got dropped off by friend or family member 46.2% My own car parked at airport 46.2% Taxicab 5.5% Rental car .0% AllTrans Shuttle .0% Hotel shuttle 2.2% Limousine .0% Other .0% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 11 Results from the Airport Intercept Survey April 2010

Resident Departure: Pay for Parking Did you have to pay to park? Percent of Respondents No 24.4% Yes 75.6% Total 100.0%

Resident Departure: Support Sales Tax to Develop Transit Service In general, to what extent would you support use of sales tax to develop Percent of Respondents transit service between the Town of Jackson and the airport? Strongly support 51.7% Somewhat support 30.3% Do not support 18.0% Total 100.0%

Resident Departure: Likelihood of Using Parking Facility in Town of Jackson to Take Bus or Van to Airport If there were a parking facility with free parking available in the Town of Jackson where you could park your car to pick up a bus or van to the Percent of Respondents airport, how likely would you be to park there and take a bus to the airport? Very likely 57.8% Somewhat likely 17.8% Not at all likely 24.4% Total 100.0%

Why would you be likely or unlikely to use such a service? ♦ Because of taxi ♦ Free ♦ Lower cost ♦ Option drivers ♦ Free ♦ Not needed ♦ Option ♦ Believe that private is ♦ Free ♦ Not needed ♦ Option working ♦ Free ♦ Not needed ♦ Option ♦ Can’t leave car at park ♦ Free ♦ Not needed ♦ Other options ♦ Conveniencce ♦ Free & convenient ♦ Not needed ♦ Park & options ♦ Convenience ♦ Free convenience ♦ Not needed ♦ Park security? ♦ Convenience ♦ Free help with time ♦ Not needed ♦ Really good ♦ Convenient ♦ Free plus support idea ♦ Not needed ♦ Save money ♦ Convenient ♦ Hard time park ♦ Not needed ♦ Time ♦ Convenient/economic ♦ Hassle ♦ Not use ♦ Use on personal but al ♦ Help economy/less ♦ Option not on business trip ♦ Don’t use taxes fossil? ♦ Option ♦ Village ♦ Don’t want taxes ♦ If times were right ♦ Option raised ♦ Kids ♦ Option ♦ Economical ♦ Limits traffic ♦ Option

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 12 Results from the Airport Intercept Survey April 2010

Resident Departure: Likelihood of Using Parking Facility With Reduced Rates in Town of Jackson to Take Bus or Van to Airport If there were a parking facility available in the Town of Jackson with daily rates substantially less than airport parking where you could park your car Percent of Respondents to pick up a bus or van to the airport, how likely would you be to park there and take a bus to the airport? Very likely 48.9% Somewhat likely 21.1% Not at all likely 30.0% Total 100.0%

Resident Departure: Likelihood of Using Connecting Bus Service If other bus service connected to the parking facility where you could catch a bus or van to the airport, how likely would you be to take a bus to the Percent of Respondents airport? Very likely 48.4% Somewhat likely 25.3% Not at all likely 26.4% Total 100.0%

Why would you be likely or unlikely to use such an option? ♦ Baggage ♦ Efficient ♦ Not needed ♦ Option ♦ Cheaper ♦ Help pay for it ♦ Not needed ♦ Option ♦ Child ♦ Helpful ♦ Not needed ♦ Option ♦ Convenience ♦ Inconvience others ♦ Not needed ♦ Option ♦ Convenience ♦ It was connection to ♦ Not needed ♦ Option/convenient ♦ Convenience wilson ♦ Not needed ♦ Options ♦ Convenience ♦ It would be good ♦ Not needed ♦ Other options ♦ Convenience ♦ Kids ♦ Not really neededd ♦ Really good ♦ Convenience ♦ More convenient ♦ Not use ♦ Save money ♦ Doesn’t fit ♦ Not needed ♦ Option ♦ Time ♦ Doesn’t meld ♦ Not needed ♦ Option ♦ Use on personal but ♦ Don’t use taxes ♦ Not needed ♦ Option not on biz ♦ Don’t want taxes ♦ Not needed ♦ Option ♦ Usually get rid raised ♦ Not needed ♦ Option

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 13 Results from the Airport Intercept Survey April 2010

Resident Departure: Willingness to Pay for Van or Bus Service to Airport What rate would you be willing to pay to ride a bus or van to the airport? Yes No Total Would you pay $3 to $5 round trip? 86.7% 13.3% 100.0% Would you pay $6 to $10 round trip? 62.5% 37.5% 100.0% Would you pay $11 to $15 round trip? 25.0% 75.0% 100.0% Would you pay $16 to $20 round trip? 5.9% 94.1% 100.0%

Resident Departure: Age of Respondent Which category contains your age? Percent of Respondents under 16 2.3% 16-17 1.1% 18-24 3.4% 25-34 35.2% 35-44 23.9% 45-54 15.9% 55-64 17.0% 65 + 1.1% Total 100.0%

Resident Departure: Sex of Respondent Sex of Respondent Percent of Respondents Male 51.8% Female 48.2% Total 100.0%

Resident Departure: Children in Group? Children in Group? Percent of Respondents yes 10.3% no 89.7% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 14 Results from the Airport Intercept Survey April 2010

Resident Departure: Day of Week Interviewed Day of Week Interviewed Percent of Respondents Wednesday 6.7% Thursday 51.7% Friday 27.0% Saturday 3.4% Sunday 11.2% Total 100.0%

Resident Departure: Day of Week Interviewed Day of Week Interviewed Percent of Respondents weekday 85.4% weekend 14.6% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 15 Results from the Airport Intercept Survey April 2010

Non-Resident Arrivals

State of Residence State of Residence Percent of Respondents AL 2.7% AR 1.8% AZ 3.6% CA 10.9% CAN 0.9% CO 3.6% CT 1.8% DC 3.6% ENG. 0.9% FL 0.9% FLA 0.9% IL 0.9% IN 0.9% KY 0.9% LA 0.9% MA 2.7% MD 1.8% MI 3.6% MN 4.5% ND 0.9% NJ 1.8% NY 10.0% OH 2.7% OK 0.9% OR 2.7% PA 1.8% TN 0.9% TX 20.0% UK 2.7% VA 1.8% WA 4.5% WI 0.9% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 16 Results from the Airport Intercept Survey April 2010

Non-Resident Arrival: Purpose of Trip What is the main purpose of your trip? Percent of Respondents* Business 9.3% Vacation 88.2% Visit Yellowstone .4% Other .4% Visit family or friends 9.7% Skiing 57.0% Visit Grand Teton National Park .8% * Percents may add to more than 100% as respondents could give more than one answer.

Non-Resident Arrival: Number in Group How many people are you flying with in addition to yourself? Percent of Respondents Just myself 16.6% 1 other 34.9% 2 others 20.0% 3 others 13.6% 4 others 5.1% 5 or more others 9.8% Total 100.0%

Non-Resident Arrival: Checked Luggage Did you check any luggage? Percent of Respondents No 4.2% Yes 95.8% Total 100.0%

Non-Resident Arrival: Checked Skis/Snowboards Did you check skis or snowboards? Percent of Respondents No 52.7% Yes 47.3% Total 100.0%

Non-Resident Arrival: Checked a Pet Did you check a pet? Percent of Respondents No 99.6% Yes .4% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 17 Results from the Airport Intercept Survey April 2010

Non-Resident Arrival: Checked Other Oversize Luggage Did you check other oversize baggage? Percent of Respondents No 91.1% Yes 8.9% Total 100.0% Note: Items checked included: Duffle bag, Heavy bags, Ski, Ski, Ski, Ski, Skies, Snowbd, Snowboards, Suitcase, Suitcase, Suitcase, Suitcase, Suitcase, Suitcases, Suitcases, Suitcases, Suitcases

Non-Resident Arrival: Length of Stay How many days will you stay on your visit? Percent of Respondents 1 .5% 2 1.5% 3 9.9% 4 34.7% 5 30.7% 6 9.4% 7 6.4% 8 2.0% 10 2.0% 11 1.0% 12 .5% 14 1.0% 20 .5% Total 100.0%

Non-Resident Arrival: Length of Stay How many weeks will you stay on your visit? Percent of Respondents 1 93.9% 2 6.1% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 18 Results from the Airport Intercept Survey April 2010

Non-Resident Arrival: Where Will Stay Where will you stay on your visit? Percent of Respondents Hotel in Teton Village 36.3% Hotel in Jackson 21.9% Hotel somewhere else 3.4% Condo or other rental in Teton Village 10.1% Condo or other rental in Jackson 3.0% Home of friend or family member 16.5% Other 8.9% Total 100.0%

Hotel in Teton Village Hotel in Jackson Hotel somewhere else ♦ 4 Seas. ♦ Snake River ♦ 49er ♦ Aman. ♦ 4 Seas. ♦ Snake River Lodge ♦ 49er ♦ Aman.. ♦ 4 Seas. ♦ Snake River Lodge ♦ Antler ♦ Driggs ♦ 4 Seas. ♦ Snake River Lodge ♦ Antler ♦ Grand Targee ♦ 4 Seas. ♦ Snake River Lodge ♦ Best Western ♦ Tog Ldg ♦ 4 Season ♦ Snake River Lodge ♦ Bin Other ♦ 4 Season ♦ Snake Rtv. ♦ Cbv ♦ Alpine ♦ 4 Seasons ♦ Terra ♦ Cbv ♦ Aspen ♦ 4 Seasons ♦ Terra ♦ Cowboy Inn ♦ Cabin – Sv ♦ 4 Seasons ♦ Terra ♦ Homewood Sweets ♦ Driggs Condo ♦ 4 Seasons ♦ Terra ♦ Inn At Jackson Hole ♦ Dubions ♦ 49er ♦ Terra ♦ Jackson Lodge ♦ House Grand Targee ♦ Alpen ♦ Terra ♦ King ♦ Montana ♦ Alpine House ♦ Teton Lodge ♦ Rustic Inn ♦ Pinedale ♦ Alpinehof ♦ Teton Mountain ♦ Rustic Inn ♦ Pinedale ♦ Amangani Lodge ♦ Rustic Inn ♦ Rent A Home ♦ Amgoni ♦ Teton Mountain ♦ Rustic Inn Somewhere ♦ Anglers Lodge ♦ S King ♦ Spring Creek Ranch ♦ Antler ♦ Teton Mt. Lodge ♦ Snake Spa? ♦ Teton Lodge ♦ Four Seasons ♦ Teton Mt. Lodge ♦ Snow King ♦ Teton Lodge ♦ Hostel ♦ Teton Mtn. Lodge ♦ Super 8 ♦ Teton Lodge ♦ Hostel ♦ Teton Terra ♦ Towson ♦ Teton Pines ♦ Hotel Terra ♦ Teton Village Inn ♦ Wort ♦ Teton Science Center ♦ Inn At Teton ♦ Tml ♦ Wort ♦ Togwotee ♦ Inn Ojh ♦ Vc ♦ Wort ♦ Togwotee & Condo ♦ Jackson Inn ♦ Wort ♦ Open House ♦ Snake River

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 19 Results from the Airport Intercept Survey April 2010

Non-Resident Arrival: Need Own Transportation During Visit Will you need your own transportation during your visit, or would you be able to walk, or use a taxi, bus or shuttle service to get to the places you Percent of Respondents want to go? Need own transportation 51.7% Could walk or use taxi/bus/shuttle service 43.6% Don't know 4.7% Total 100.0%

Non-Resident Arrival: Means Using to Get from Airport to Destination How are you planning to get from the airport to your destination? Percent of Respondents Getting picked up by friend or family member 15.2% Taxicab 26.6% Rental car 40.1% AllTrans Shuttle 7.6% Hotel shuttle 8.9% Limousine .4% Other 1.3% Total 100.0%

Non-Resident Arrival: Likelihood of Using Bus or Van Service to Get to Airport If there were bus or van service to and from the airport to the place you visited, with a transfer in the Town of Jackson if your visit was not in Percent of Respondents Jackson, how likely would you be to use it? Very likely 40.5% Somewhat likely 24.9% Not at all likely 34.6% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 20 Results from the Airport Intercept Survey April 2010

Why would you be likely or unlikely to use such a service? ♦ Alltrans mother ♦ Convenient ♦ Maybe not ♦ Option ♦ Alpine ♦ Convenient ♦ Maybe the tntn ♦ Option ♦ Appreciated ♦ Convenient/cost ♦ Might use in time ♦ Option ♦ Business ♦ Convenient/options ♦ Money & options ♦ Option ♦ Cheap & convenient ♦ Convience ♦ Money saving ♦ Option ♦ Cheap & easy ♦ Cost ♦ Not going to jackson ♦ Option ♦ Cheaper ♦ Cost ♦ Not going to jact ♦ Option ♦ Cheaper ♦ Cost ♦ Not need ♦ Option ♦ Cheaper ♦ Cost ♦ Not need ♦ Option ♦ Cheaper ♦ Cost ♦ Not needed ♦ Option ♦ Cheaper ♦ Cost & convenience ♦ Not needed ♦ Option ♦ Cheaper ♦ Doesn’t fit ♦ Not needed ♦ Option ♦ Cheaper and more ♦ Doesn’t like busses ♦ Not needed ♦ Option regular ♦ Don’t like busses ♦ Not needed ♦ Option ♦ Convenience ♦ Don’t need it ♦ Not needed ♦ Option ♦ Convenience ♦ Don’t need it ♦ Not needed ♦ Option ♦ Convenience ♦ Don’t need it ♦ Not needed ♦ Option ♦ Convenience ♦ Easier ♦ Not needed ♦ Option ♦ Convenience ♦ Easier ♦ Not needed ♦ Option ♦ Convenience ♦ Easier/cheaper ♦ Not needed ♦ Option to play with ♦ Convenience ♦ Easy ♦ Not needed ♦ Option to think a bit ♦ Convenience ♦ Efficient ♦ Not needed ♦ Options ♦ Convenience ♦ Efficient/convenient ♦ Not needed ♦ Options ♦ Convenience ♦ Expensive ♦ Not needed ♦ Options ♦ Convenience ♦ Fuel efficient ♦ Not needed ♦ Options ♦ Convenience ♦ Going all the way to ♦ Not needed ♦ Options ♦ Convenience teton village ♦ Not needed ♦ Options ♦ Convenience ♦ Good options ♦ Not needed ♦ Options/cost ♦ Convenience ♦ Help friend ♦ Not needed ♦ Rental car not needed ♦ Convenience & cost ♦ Helpful for ♦ Not needed ♦ Shuttle ♦ Convenience lacking convenience ♦ Not needed ♦ Too much stuff ♦ Convenient ♦ If he was skiing ♦ Not needed ♦ Too much stuff ♦ Convenient ♦ Kids/family ♦ Not needed ♦ Too much stuff ♦ Convenient ♦ King ♦ Not needed ♦ Too much stuff ♦ Convenient ♦ Like rental cars ♦ Not needed ♦ Too much time ♦ Convenient ♦ Like to go around ♦ Not sure ♦ Too much trouble ♦ Convenient ♦ Likely if short ride & ♦ Option freq busses ♦ Convenient ♦ Option ♦ Likes conv. Of car

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 21 Results from the Airport Intercept Survey April 2010

Non-Resident Arrival: Frequency of Visits to the Jackson Area How often do you visit the Jackson area? Percent of Respondents This is my first time 45.3% More than once a year 14.0% Every year 19.9% Every other year 5.1% Every few years 15.7% Total 100.0%

Non-Resident Arrival: Season of Visits to Jackson When do you usually visit the Jackson area? Percent of Respondents* In the winter 99.5% In the summer 27.9% In the spring or fall 12.6% * Percents may add to more than 100% as respondents could give more than one answer.

Non-Resident Arrival: Age of Respondent Which category contains your age? Percent of Respondents under 16 .0% 16-17 .0% 18-24 4.6% 25-34 24.1% 35-44 36.7% 45-54 27.8% 55-64 4.2% 65 + 2.5% Total 100.0%

Non-Resident Arrival: Sex of Respondent Sex of Respondent Percent of Respondents Male 50.9% Female 49.1% Total 100.0%

Non-Resident Arrival: Children in Group? Children in Group? Percent of Respondents yes 12.3% no 87.7% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 22 Results from the Airport Intercept Survey April 2010

Non-Resident Arrival: Day of Week Interviewed Day of Week Interviewed Percent of Respondents Wednesday 10.6% Thursday 40.3% Friday 15.7% Saturday 21.2% Sunday 12.3% Total 100.0%

Non-Resident Arrival: Day of Week Interviewed Day of Week Interviewed Percent of Respondents weekday 66.5% weekend 33.5% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 23 Results from the Airport Intercept Survey April 2010

Resident Arrivals

Resident Arrival: Location of Residence Where do you live? Percent of Respondents Town of Jackson (within the town limits) 44.4% Unincorporated Teton County 2.8% Teton Village 5.6% Moose Wilson Road .0% Wilson 13.9% Colter Bay .0% Alpine .0% Other (see other responses below) 8.3% Alta .0% Rafter J Ranch .0% Kelly .0% Victor 2.8% Star Valley 8.3% Hoback .0% South Park .0% Moran 2.8% Driggs 11.1% Total 100.0% Other responses: Id Falls, Pinedale, Pinedale

Resident Arrival: Purpose of Trip What was the main purpose of your trip? Percent of Respondents* Business 22.2% Visit family or friends 58.3% Other 5.6% Vacation 19.4% Skiing .0% * Percents may add to more than 100% as respondents could give more than one answer. Other responses: 2 homes, Army grad

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 24 Results from the Airport Intercept Survey April 2010

Resident Arrival: Number in Group How many people are/did you fly with in addition to yourself? Percent of Respondents Just myself 47.2% 1 other 30.6% 2 others 11.1% 3 others 8.3% 4 others 2.8% 5 or more others .0% Total 100.0%

Resident Arrival: Checked Luggage Did you check any luggage? Percent of Respondents No 22.2% Yes 77.8% Total 100.0%

Resident Arrival: Checked Skis/Snowboards Did you check skis or snowboards? Percent of Respondents No 97.2% Yes 2.8% Total 100.0%

Resident Arrival: Checked Other Oversize Luggage Did you check other oversize baggage? Percent of Respondents No 100.0% Yes .0% Total 100.0% Items checked included: odd sch., suitcase

Resident Arrival: Checked Other a Pet Did you check a pet? Percent of Respondents No 97.2% Yes 2.8% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 25 Results from the Airport Intercept Survey April 2010

Resident Arrival: Means Using to Get from Airport How are you planning get from the airport to your destination? Percent of Respondents Getting picked up by friend or family member 50.0% My own car parked at airport 36.1% Taxicab 11.1% Rental car .0% AllTrans Shuttle .0% Hotel shuttle .0% Limousine .0% Other 2.8% Total 100.0% Other response: Salt Lake Express

Resident Arrival: Pay for Parking Did you have to pay to park? Percent of Respondents No 15.4% Yes 84.6% Total 100.0%

Resident Arrival: Support Sales Tax to Develop Transit Service In general, to what extent would you support use of sales tax to develop Percent of Respondents transit service between the Town of Jackson and the airport? Strongly support 57.1% Somewhat support 28.6% Do not support 14.3% Total 100.0%

Resident Arrival: Likelihood of Using Parking Facility in Town of Jackson to Take Bus or Van to Airport If there were a parking facility with free parking available in the Town of Jackson where you could park your car to pick up a bus or van to the Percent of Respondents airport, how likely would you be to park there and take a bus to the airport? Very likely 55.6% Somewhat likely 25.0% Not at all likely 19.4% Total 100.0%

Why would you be likely or unlikely to use such an service? ♦ Better for the ♦ Free & convenient ♦ Not needed ♦ Rarely use environment ♦ If it fits my schedule ♦ Not needed ♦ Too expensive to park ♦ Don’t need it ♦ Like it is ♦ Option ♦ Uncomfortable with ♦ Free ♦ Not need ♦ Rarely use leave car for 2 weeks

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 26 Results from the Airport Intercept Survey April 2010

Resident Arrival: Likelihood of Using Parking Facility With Reduced Rates in Town of Jackson to Take Bus or Van to Airport If there were a parking facility available in the Town of Jackson with daily rates substantially less than airport parking where you could park your car Percent of Respondents to pick up a bus or van to the airport, how likely would you be to park there and take a bus to the airport? Very likely 55.6% Somewhat likely 16.7% Not at all likely 27.8% Total 100.0%

Resident Arrival: Likelihood of Using Connecting Bus Service If other bus service connected to the parking facility where you could catch a bus or van to the airport, how likely would you be to take a bus to the Percent of Respondents airport? Very likely 60.0% Somewhat likely 22.9% Not at all likely 17.1% Total 100.0%

Why would you be likely or unlikely to use such an option? ♦ Affordable ♦ Like it is ♦ Not needed ♦ Cheaper ♦ Make it easier ♦ Option ♦ Convenience ♦ More choices ♦ Rarely use ♦ Convenient ♦ Not need ♦ Don’t need it ♦ Not needed

Resident Arrival: Willingness to Pay for Van or Bus Service to Airport What rate would you be willing to pay to ride a bus or van to the airport? Yes No Total Would you pay $3 to $5 round trip? 88.0% 12.0% 100.0% Would you pay $6 to $10 round trip? 50.0% 50.0% 100.0% Would you pay $11 to $15 round trip? 31.3% 68.8% 100.0% Would you pay $16 to $20 round trip? 7.7% 92.3% 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 27 Results from the Airport Intercept Survey April 2010

Resident Arrival: Age of Respondent Which category contains your age? Percent of Respondents under 16 2.8% 16-17 .0% 18-24 2.8% 25-34 22.2% 35-44 30.6% 45-54 19.4% 55-64 16.7% 65 + 5.6% Total 100.0%

Resident Arrival: Sex of Respondent Sex of Respondent Percent of Respondents Male 45.5% Female 54.5% Total 100.0%

Resident Arrival: Children in Group? Children in Group? Percent of Respondents yes 13.6% no 86.4% Total 100.0%

Resident Arrival: Day of Week Interviewed Day of Week Interviewed Percent of Respondents Wednesday 8.3% Thursday 36.1% Friday 22.2% Saturday 11.1% Sunday 22.2% Total 100.0%

Resident Arrival: Day of Week Interviewed Day of Week Interviewed Percent of Respondents weekday 66.7% weekend 33.3% Total 100.0%

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 28 Results from the Airport Intercept Survey April 2010

Attachment #1: Airport Intercept Survey Materials On the following pages can be found copies of the survey questions asked as a part of the Jackson Hole Airport Intercept Survey.

Jackson Hole Airport Ground Transportation Study (2010-04-16) Page 29 Jackson Hole Airport Intercept Survey (version 03-03-2010)

Hello, my name is ______and I am working on behalf of Teton County and Jackson Hole Airport. We are conducting a survey of people who are flying in and out of this airport. I’d like to ask you a few quick questions. [IF YOU ALREADY KNOW IF THE PERSON IS ARRIVING OR DEPARTING, SKIP QUESTION #1 AND GO TO THE APPROPRIATE COLUMN. 1. Are you here to catch an outbound flight, or have you just arrived off of a flight? ‰ Catching outbound flight [continue with DEPARTURES questions on this page] ‰ Just arrived off of a flight [flip page over for ARRIVALS questions]] ‰ Picking someone up, dropping someone off, other [THANK AND TERMINATE] DEPARTURES 2. Are you leaving home to make a trip, or are you returning home after a trip here in the Jackson Hole area? ‰ Returning home (was here as a visitor) Æ What state/country are you from? ______------> GO TO COLUMN 1 ‰ Jackson was one stop, now going somewhere else not home ------> GO TO COLUMN 1 ‰ Leaving home in Jackson area to make a trip------> GO TO COLUMN 2 COLUMN 1 COLUMN 2 3. What was the main purpose of your trip? 17. Where do you live? (DO NOT PROMPT -- Check all that apply.) ‰ Town of Jackson (within the town limits) ‰ Business ‰ Visit family or friends ‰ Unincorporated Teton County ‰ Vacation ‰ Skiing ‰ Teton Village ‰ Alta ‰ Hoback ‰ Visit Yellowstone ‰ Visit Grand Teton National Park ‰ Moose Wilson Road ‰ Rafter J Ranch ‰ South Park ‰ Other (please specify______) ‰ Wilson ‰ Kelly ‰ Moran ‰ Colter Bay ‰ Victor ‰ Driggs 4. How many people are you flying with in addition to yourself? ‰ Alpine ‰ Star Valley ‰ Just myself ‰ 2 others ‰ 4 others ‰ Other ______‰ 1 other ‰ 3 others ‰ 5 or more others 18. What is the main purpose(s) of your trip? 5. Did/will you check any luggage? (DO NOT PROMPT -- Check all that apply.) ‰ No ‰ Yes ‰ Business ‰ Vacation

6. Did/will you check skis or snowboards? ‰ Visit family or friends ‰ Skiing ‰ Other (please specify______) ‰ No ‰ Yes 19. How many people are you flying with in addition to yourself? 7. Did/will you check other oversize baggage? ‰ Just myself ‰ 2 others ‰ 4 others ‰ No ‰ Yes Æ what did you check? ______‰ 1 other ‰ 3 others ‰ 5 or more others 8. How many days or weeks did you stay on your visit? 20. Did/will you check any luggage? days weeks ‰ No ‰ Yes

9. Where did you stay on your visit? 21. Did/will you check skis or snowboards? ‰ No ‰ Yes ‰ Hotel in Teton Village Æ which one ‰ Hotel in Jackson Æ which one 22. Did/will you check other oversize baggage? ‰ Hotel somewhere else Æ which one ‰ No ‰ Yes Æ what did you check? ______‰ Condo or other rental in Teton Village ‰ Condo or other rental in Jackson 23. How did you get to the airport today? ‰ Home of friend or family member ‰ Got dropped off by friend or family member ‰ Other ______‰ My own car parked at airport –> did you have to pay to park? ‰ Taxicab ‰ No ‰ Yes 10. Did you need your own transportation during your visit, or would you ‰ Rental car have been able to walk, or use a taxi, bus or shuttle service to get to ‰ AllTrans Shuttle the places you wanted to go? ‰ Hotel shuttle ‰ Needed own transportation ‰ Limousine ‰ Could have walked or used taxi/bus/shuttle service ‰ Other ______

11. How did you get to the airport today? 24. In general, to what extent would you support use of sales tax to ‰ Got dropped off by friend or family member develop transit service between the Town of Jackson and the airport? ‰ My own car parked at airport ‰ Strongly support ‰ Somewhat support ‰ Do not support ‰ Taxicab ‰ Rental car 25. If there were a parking facility with free parking available in the Town of ‰ AllTrans Shuttle –> go to question #14 Jackson where you could park your car to pick up a bus or van to the ‰ Hotel shuttle –> go to question #14 airport, how likely would you be to park there and take a bus to the airport? ‰ Very likely ‰ Somewhat likely ‰ Not at all likely ‰ Limousine –> go to question #14 ‰ Other ______26. Why would you be likely or unlikely to use such a service?______12. If there were bus or van service to and from the airport to the place you visited, with a transfer in the Town of Jackson if your visit was not in 27. If there were a parking facility available in the Town of Jackson with Jackson, how likely would you be to use it? daily rates substantially less than airport parking where you could park ‰ Very likely ‰ Somewhat likely ‰ Not at all likely your car to pick up a bus or van to the airport, how likely would you be

13. Why would you be likely or unlikely to use such a service? to park there and take a bus to the airport? ‰ Very likely ‰ Somewhat likely ‰ Not at all likely ______28. If other bus service connected to the parking facility where you could 14. How often do you visit the Jackson area? catch a bus or van to the airport, how likely would you be to take a bus ‰ This is my first time –> go to question #16 to the airport? ‰ More than once a year ‰ Very likely ‰ Somewhat likely ‰ Not at all likely

‰ Every year 29. Why would you be likely or ‰ Every other year unlikely to use such an option?______‰ Every few years 30. What rate would you be willing to pay to ride a bus or van to the airport? 15. When do you usually visit the Jackson area? (CHECK ALL THAT APPLY) yes no Would you pay $3 to $5 round trip?...... ‰ ‰ ‰ In the winter ‰ In the summer ‰ In the spring or fall Would you pay $6 to $10 round trip?...... ‰ ‰ 16. Which category contains your age? Would you pay $11 to $15 round trip?...... ‰ ‰ Would you pay $16 to $20 round trip?...... ‰ ‰ ‰ under 16 ‰ 18-24 ‰ 35-44 ‰ 55-64 ‰ 16-17 ‰ 25-34 ‰ 45-54 ‰ 65 + 31. Which category contains your age? Thank you, that's all of my questions!!! ‰ under 16 ‰ 18-24 ‰ 35-44 ‰ 55-64 ‰ 16-17 ‰ 25-34 ‰ 45-54 ‰ 65 +

Thank you, that's all of my questions!!! FOR THE INTERVIEWER: A. Sex:‰ Male ‰ Female B. Children in group? ‰ yes ‰ no C. Date ______Time: ______ARRIVALS 32. Are you returning home to after making a trip, or are you arriving here to make a trip here in the Jackson Hole area? ‰ Arriving to make a trip Æ What state/country are you from? ______------> GO TO COLUMN 1 ‰ Arriving home to Jackson area after making a trip------> GO TO COLUMN 2

COLUMN 1 COLUMN 2 33. What is the main purpose of your trip? 48. Where do you live? (DO NOT PROMPT -- Check all that apply.) ‰ Town of Jackson (within the town limits) ‰ Business ‰ Visit family or friends ‰ Unincorporated Teton County ‰ Vacation ‰ Skiing ‰ Teton Village ‰ Alta ‰ Hoback ‰ Visit Yellowstone ‰ Visit Grand Teton National Park ‰ Moose Wilson Road ‰ Rafter J Ranch ‰ South Park ‰ Other (please specify______) ‰ Wilson ‰ Kelly ‰ Moran ‰ Colter Bay ‰ Victor ‰ Driggs 34. How many people are you flying with in addition to yourself? ‰ Alpine ‰ Star Valley ‰ Just myself ‰ 2 others ‰ 4 others ‰ Other ______‰ 1 other ‰ 3 others ‰ 5 or more others 49. What was the main purpose(s) of your trip? 35. Did you check any luggage? (DO NOT PROMPT -- Check all that apply.) ‰ No ‰ Yes ‰ Business ‰ Visit family or friends ‰ Vacation ‰ Skiing 36. Did you check skis or snowboards? ‰ Other (please specify______) ‰ No ‰ Yes 50. How many people are did you fly with in addition to yourself? 37. Did you check a pet? ‰ Just myself ‰ 2 others ‰ 4 others ‰ No ‰ Yes ‰ 1 other ‰ 3 others ‰ 5 or more others

38. Did you check other oversize baggage? 51. Did you check any luggage? ‰ No ‰ Yes Æ what did you check? ______‰ No ‰ Yes

39. How many days or weeks will you stay on your visit? 52. Did you check skis or snowboards? days weeks ‰ No ‰ Yes

53. Did you check a pet? 40. Where will you stay on your visit? ‰ No ‰ Yes ‰ Hotel in Teton Village Æ which one ‰ Hotel in Jackson Æ which one 54. Did you check other oversize baggage? ‰ Hotel somewhere else Æ which one ‰ No ‰ Yes Æ what did you check? ______‰ Condo or other rental in Teton Village ‰ Condo or other rental in Jackson 55. How are you planning to get from the airport to your destination? ‰ Home of friend or family member ‰ Getting picked up by friend or family member ‰ Other ______‰ My own car parked at airport –> did you have to pay to park? ‰ Taxicab ‰ No ‰ Yes 41. Will you need your own transportation during your visit, or would you ‰ Rental car be able to walk or use a taxi, bus or shuttle service to get to the places ‰ AllTrans Shuttle you want to go? ‰ Hotel shuttle ‰ Need own transportation ‰ Limousine ‰ Could walk or use taxi/bus/shuttle service ‰ Other ______‰ Don’t know 56. In general, to what extent would you support use of sales tax to 42. How are you planning to get from the airport to your destination? develop transit service between the Town of Jackson and the airport? ‰ Getting picked up by friend or family member ‰ Strongly support ‰ Somewhat support ‰ Do not support ‰ Taxicab ‰ Rental car 57. If there were a parking facility with free parking available in the Town of ‰ AllTrans Shuttle –> go to question #45 Jackson where you could park your car to pick up a bus or van to the ‰ Hotel shuttle –> go to question #45 airport, how likely would you be to park there and take a bus to the airport? ‰ Very likely ‰ Somewhat likely ‰ Not at all likely ‰ Limousine –> go to question #45 ‰ Other ______58. Why would you be likely or unlikely to use such an service? 43. If there were bus or van service to and from the airport to the place you ______

visited, with a transfer in the Town of Jackson if your visit was not in Jackson, how likely would you be to use it? 59. If there were a parking facility available in the Town of Jackson with ‰ Very likely ‰ Somewhat likely ‰ Not at all likely daily rates substantially less than airport parking where you could park your car to pick up a bus or van to the airport, how likely would you be 44. Why would you be likely or unlikely to use such a service? to park there and take a bus to the airport? ______‰ Very likely ‰ Somewhat likely ‰ Not at all likely 45. How often do you visit the Jackson area? 60. If other bus service connected to the parking facility where you could ‰ This is my first time –> go to question #47 catch a bus or van to the airport, how likely would you be to take a bus ‰ More than once a year to the airport? ‰ Every year ‰ Very likely ‰ Somewhat likely ‰ Not at all likely ‰ Every other year ‰ Every few years 61. Why would you be likely or unlikely to use such an option? ______46. When do you usually visit the Jackson area?

(CHECK ALL THAT APPLY) 62. What rate would you be willing to pay to ride a bus or van to the airport? ‰ In the winter yes no ‰ In the summer Would you pay $3 to $5 round trip?...... ‰ ‰ ‰ In the spring or fall Would you pay $6 to $10 round trip?...... ‰ ‰ 47. Which category contains your age? Would you pay $11 to $15 round trip?...... ‰ ‰ Would you pay $16 to $20 round trip?...... ‰ ‰ ‰ under 16 ‰ 18-24 ‰ 35-44 ‰ 55-64 ‰ 16-17 ‰ 25-34 ‰ 45-54 ‰ 65 + 63. Which category contains your age? ‰ under 16 ‰ 18-24 ‰ 35-44 ‰ 55-64 ‰ 16-17 ‰ 25-34 ‰ 45-54 ‰ 65 + Thank you, that's all of my questions!!! Thank you, that's all of my questions!!!

FOR THE INTERVIEWER: A. Sex:‰ Male ‰ Female B. Children in group? ‰ yes ‰ no C. Date ______Time: ______Survey Refusal Tracking Form Interviewer:

Site: Day: ‰ Arrivals ‰ Wednesday ‰ Departures ‰ Thursday ‰ Friday ‰ Saturday ‰ Sunday

Reason Codes: 1 too busy/not enough time 2 doesn't want to 3 already surveyed 4 doesn't speak English 5 other

# in Party Children? Reason # in Party Children? Reason

Jackson Hole Airport Ground Transportation Study Employee Survey Summary of Results May 2010

Prepared by:

3005 30th Street • Boulder, Colorado 80301 • t: 303-444-7863 • f: 303-444-1145 • www.n-r-c.com Results from the Employee Survey May 2010 Summary of Results Background As a part of the Jackson Hole Airport Ground Transportation Study, three separate survey efforts were undertaken: 1) a survey of residents of Teton County, 2) a survey of Jackson Hole Airport employees (and employees of Grand Teton National Park and the Museum, which could also perhaps be served by transportation options for the Airport), and 3) a survey of users of the airport. This document contains the results from the employee survey. For this survey undertaking, hard copies of the questionnaires were dropped off at the airport, the National Park office, and at the Museum, to be distributed by a specified contact person. A total of 116 hard copy surveys were collected as well as 10 surveys that were completed online. The organizations from which surveys were collected are shown in the table below; it wasn’t always possible to know from where at the airport some of the surveys had come.

Organization The organization for which respondent works Percent of Respondents Museum 19% National Park 38% Jackson Hole Airport 10% Jackson Hole Airport Board 12% Jackson Hole Airport Car Rentals 14% Jackson Hole Aviation 6% Total 100%

A copy of the survey materials can be found in Attachment #1: Employee Survey Materials.

Jackson Hole Airport Ground Transportation Study (2010-05-06) Page 1 Results from the Employee Survey May 2010

Tables of Results

Question #1 How did you get to work today? Percent of Respondents Drove alone 67% Drove with at least one other person 20% Rode a bus(es) 2% Used a vanpool 2% Walked 5% Biked 3% Worked at home 2% Other 0% Total 100%

Question #1: Other responses ♦ I drive a patrol vehicle that is in my driveway so I'm essentially "at work" when I pull out of my driveway

Question #1a Percent of Respondents With how many others total? Who Drove With Others 1 68% 2 32% Total 100% AVERAGE NUMBER OF OTHERS 1.32

Question #1b Percent of Respondents With how many under age 16? Who Drove With Others 1 20% 2 60% Total 100% AVERAGE NUMBER OF OTHERS UNDER 16 YEARS OLD 1.00

Question #1c Which routes did you use? ♦ Star Valley

Jackson Hole Airport Ground Transportation Study (2010-05-06) Page 2 Results from the Employee Survey May 2010

Question #2 About how far is your home from work? Percent of Respondents 1 to 5 miles 17% 6 to 10 miles 21% 11 to 15 miles 22% 16 to 30 miles 17% 31 to 60 miles 17% 61 to 78 miles 6% Total 100% AVERAGE NUMBER OF MILES 21.16

Question #3 About what time did you leave home for work today? Percent of Respondents 12:00am to 12:59am 0% 1:00am to 1:59am 0% 2:00am to 2:59am 1% 3:00am to 3:59am 6% 4:00am to 4:59am 6% 5:00am to 5:59am 8% 6:00am to 6:59am 21% 7:00am to 7:59am 31% 8:00am to 8:59am 12% 9:00am to 9:59am 3% 10:00am to 10:59am 1% 11:00am to 11:59am 2% 12:00pm to 12:59pm 2% 1:00pm to 1:59pm 4% 2:00pm to 2:59pm 2% 3:00pm to 3:59pm 2% 4:00pm to 4:59pm 1% 5:00pm to 5:59pm 0% 6:00pm to 6:59pm 0% 7:00pm to 7:59pm 0% 8:00pm to 8:59pm 1% 9:00pm to 9:59pm 0% 10:00pm to 10:59pm 0% 11:00pm to 11:59pm 0% Total 100%

Jackson Hole Airport Ground Transportation Study (2010-05-06) Page 3 Results from the Employee Survey May 2010

Question #4 Did you come straight to work from home today? Percent of Respondents Yes 83% No 17% Total 100%

Question #4a Percent of Respondents About how many minutes did it take? Who Came Straight From Home To Work 1 to 10 minutes 21% 11 to 20 minutes 31% 21 to 30 minutes 18% 31 to 60 minutes 18% 61 or more minutes 13% Total 100% AVERAGE TRIP DURATION 32 minutes

Question #4b Percent of Respondents Who How many stops did you make on your way to work? Made Stops on the Way Home 1 70% 2 9% 3 9% 4 13% Total 100% AVERAGE NUMBER OF STOPS 1.65 stops

Jackson Hole Airport Ground Transportation Study (2010-05-06) Page 4 Results from the Employee Survey May 2010

Question #6 About what time do you usually arrive at work? Percent of Respondents 12:00am to 12:59am 0% 1:00am to 1:59am 0% 2:00am to 2:59am 0% 3:00am to 3:59am 0% 4:00am to 4:59am 9% 5:00am to 5:59am 3% 6:00am to 6:59am 7% 7:00am to 7:59am 31% 8:00am to 8:59am 23% 9:00am to 9:59am 13% 10:00am to 10:59am 0% 11:00am to 11:59am 3% 12:00pm to 12:59pm 0% 1:00pm to 1:59pm 5% 2:00pm to 2:59pm 2% 3:00pm to 3:59pm 2% 4:00pm to 4:59pm 2% 5:00pm to 5:59pm 0% 6:00pm to 6:59pm 0% 7:00pm to 7:59pm 0% 8:00pm to 8:59pm 0% 9:00pm to 9:59pm 1% 10:00pm to 10:59pm 0% 11:00pm to 11:59pm 0% Total 100%

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Question #7 About what time do you usually leave work? Percent of Respondents 12:00am to 12:59am 0% 1:00am to 1:59am 0% 2:00am to 2:59am 0% 3:00am to 3:59am 1% 4:00am to 4:59am 1% 5:00am to 5:59am 0% 6:00am to 6:59am 2% 7:00am to 7:59am 1% 8:00am to 8:59am 0% 9:00am to 9:59am 0% 10:00am to 10:59am 0% 11:00am to 11:59am 0% 12:00pm to 12:59pm 1% 1:00pm to 1:59pm 10% 2:00pm to 2:59pm 2% 3:00pm to 3:59pm 9% 4:00pm to 4:59pm 26% 5:00pm to 5:59pm 28% 6:00pm to 6:59pm 7% 7:00pm to 7:59pm 2% 8:00pm to 8:59pm 0% 9:00pm to 9:59pm 10% 10:00pm to 10:59pm 1% 11:00pm to 11:59pm 0% Total 100%

Question #8 Is the start and end of your work shift tied to the departures and or Percent of Respondents arrivals of specific flights? Yes 19% No 81% Total 100%

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Question #9a During a typical week in the winter, how many days do you commute to work in each of the ways listed below? Average Percent of Trips (Average Percent of Trips) Drive alone 67% Drive with at least one other person 19% Ride a bus(es) 3% Use a vanpool 4% Walk 5% Bike 1% Work at home 0% Other 1%

Question #9b During a typical week in the summer, how many days do you commute to work in each of the ways listed below? Average Percent of Trips (Average Percent of Trips) Drive alone 65% Drive with at least one other person 21% Ride a bus(es) 3% Use a vanpool 0% Walk 2% Bike 8% Work at home 0% Other 1%

Question #10 If you ride a bus for your work commute in a typical week, which routes do you use? ♦ Hospital to airport ♦ Kmart ♦ Star Valley ♦ Star Valley ♦ Star Valley ♦ Star Valley & Jackson ♦ Teton Valley to Jackson ♦ Teton Valley, ID ♦ Swan Valley, ID.

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Question #11 If you ride a bus for your work commute in a typical week, how do you Percent of Respondents usually get to the bus? Take my car 57% Get dropped off by friend or family member 29% Walk 14% Bike 0% Total 100%

Question #12 How many one-way trips did you make during your workday yesterday Percent of Respondents (or on the last day you worked), not including your work commute. 0 68% 1 13% 2 14% 3 1% 4 2% 5 1% 6 2% 8 1% Total 100% AVERAGE NUMBER OF TRIPS 0.72

Question #13 What method(s) of travel was used for these non commute workday trips during your workday yesterday? Mean (Average Percent of Trips) Drove alone 72% Drove with at least one other person 10% Rode a bus(es) 14% Walked 5% Biked 0% Other 0%

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Question #14 Does your job require you to run errands or attend meetings away Percent of Respondents from the work site? Yes 45% No 55% Total 100%

Question #15 Percent of Respondents Whose If yes, about how often are you required to do so? Job Requires Them to Run Errands or Attend Meetings Off-Site Daily 85% Several times a week 4% About once a week 8% About once every two weeks 0% About once a month 4% Less than once a month 0% Other 0% Total 100%

Question #15: Other responses ♦ A few times a year. ♦ Couple times a year. ♦ Never ♦ Summer only – several times per week.

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Question #16 If you run errands or attend meetings for your job, is there a work Percent of Respondents Whose vehicle available to you or must you provide your own transportation? Job Requires Them to Run Errands (Please check all that apply.) or Attend Meetings Off-Site* I must use my own vehicle or other means of transportation 40% I use an employer-provided vehicle 56% I use an employer-provided bicycle 4% Other 11% *Percents may add to more than 100% as respondents could give more than one answer

Question #16: Other responses ♦ Both ♦ Get reimbursed for mileage. ♦ I walk ♦ Meetings sometimes require flying & renting a car. ♦ Unless the meeting is in town and occurs early (first) in the workday or at the end of the workday, then I use my personal vehicle by choice. (I and my ride partner ride separately on those days.) ♦ Walk where possible.

Question #17 If you drove a car to work today, where did you park? Percent of Respondents Did not drive today 8% Parking lot with no payment 62% Parking lot with payment 20% Other type of spot, no payment 5% Other 6% Total 100%

Question #17: Other responses ♦ Alamo parking line. ♦ Behind carwash. ♦ Employee park ♦ Employee parking. ♦ Employee parking. ♦ On our rental car line in summer employee lot. ♦ Our company’s row. ♦ Provided at work. ♦ Work lot. ♦ outside of my office in its lot

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Question #18 When you drive to work, what type of parking space do you usually Percent of Respondents park in? Parking lot with no payment 58% Parking lot with payment 30% Other type of spot, no payment 3% Other 5% I don’t usually drive to work 4% Total 100%

Question #18: Other responses ♦ Alamo parking line. ♦ Avis’s row. ♦ Employee parking. ♦ Employee parking. ♦ On our rental car line in summer employee lot. ♦ Provided at work.

Question #19 Are you responsible at least some of the time for transporting your Percent of Respondents child(ren) to and/or from school or childcare? Yes, school 9% Yes, childcare 8% Yes, both school and childcare 7% No 77% Total 100%

Question #20 Percent of Respondents Did you/will take your child(ren) to school or childcare on the way to or Who Are Responsible for from work today? Transportation of Children Yes, school 17% Yes, childcare 31% Yes, both school and childcare 14% No 38% Total 100%

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Question #21 In general, to what extent would you support use of sales tax dollars to develop transit service between the Town of Jackson and the airport, Percent of Respondents Museum and Grand Teton National Park/Moose? Strongly support 72% Somewhat support 22% Would not support 6% Total 100%

Question #22 If there were a parking facility with free parking available in the Town of Jackson where you could park your car to pick up a bus or van to Percent of Respondents work, how likely would you be to park there and take a bus or van to work? Very likely 50% Somewhat likely 21% Not at all likely 29% Total 100%

Question #23 Why would you be likely or unlikely to use such a service? ♦ Already do ♦ Because don’t live in Jackson – live north. ♦ Because it would help cut back on gas expenses. ♦ Because we live in Dubois, WY. ♦ Better for environment and my wallet. ♦ Bus schedule must match with work schedule. ♦ Cheaper & less fuel use. ♦ Convenience and less depreciation to car. ♦ Cut down on gas & wear and tear on car. ♦ Depends on how much time do I lose waiting for bus. ♦ Do not come through Jackson to get to airport. ♦ Do not like to drive. ♦ Don’t like to drive. ♦ Don’t live in town. Would be driving wrong direction. ♦ Don’t live or work in Jackson. ♦ Don’t want it. ♦ Drive from Driggs just as well drive to airport. ♦ Economical reasons. ♦ Efficiency, saving driving costs & energy. ♦ End of my shift is too erratic. ♦ Environment

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♦ Environment friendly ♦ Environment/save money on gas. ♦ Especially in the busy seasons, not only the airport but the roads are jammed with traffic. ♦ For convenience & reduce mileage on personal vehicle. ♦ Free, convenient, limit wear on car. ♦ Free, convenient. ♦ Fuel conservation. ♦ I already use the free parking lot in Jackson. ♦ I believe carpooling is an excellent way to reduce your environment impact. ♦ I bring my dog to work. ♦ I could walk. Won’t use service due to irregular hours. ♦ I don’t commute to/from to Jackson. ♦ I don’t live in Jackson. I live in Moose. ♦ I don’t live in town, but in Moose near work. ♦ I drive 60 miles one way to work each day. By the time I get to Jackson its only 8 miles left. Why want for a bus? ♦ I have a car. ♦ I like riding the bus but now I have to drive part way. ♦ I live and work in the park. ♦ I live in Kelly. ♦ I live in town near a stop. ♦ I live in Victor – would like to ride bus from Victor to airport. ♦ I live on the bus route! ♦ I live south of town. By the time I get to Ranch lot, I am already more than half way here. ♦ I take my daughter to daycare. ♦ I would not brake my car. ♦ I would only need a service that could provide transportation over Teton Pass. ♦ I’m already half way to work. ♦ If running late. ♦ Inconvenience ♦ It all depends on schedule, but it would deecrease carbon footprint & I would like to support this. ♦ It would save money & my health. ♦ It would save stress, time & wear & tear on my vehicle.. ♦ Less driving, saving gas. ♦ Less mileage & gas, maintenance, more independence from car. ♦ Less mileage on my personal vehicle. Save some $ on gas, but my work schedule is too erratic. ♦ Less time driving own car. ♦ Like public transit – allows time to read or prep for work. ♦ Likely ♦ Likely – occasional use. ♦ Likely because I will not spent money on gas. ♦ Live and work in Moose. ♦ Live in GTNP.

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♦ Live north of town. ♦ Live within walking distance of work. ♦ Museum, Melody Ranch ♦ My car Is convenient otherwise I wouldn’t have bought one. ♦ My work doesn’t make it so that I can leave exactly at a consistant time at the end of each day. I feel rushed in the morning when I have to consider others or a schedule for my commute. Not interested ever in carpool. ♦ Need a place for vehicle when commute from Alpine. May consider bus from Alpine if can get to airport. ♦ Need for additional trips during the day. ♦ No point in driving from Melody Ranch to town just for a two mile bus ride with extra time involved. ♦ No, do not live in Jackson. ♦ No, do not live in Jackson. ♦ One car family – flexibility. ♦ Option ♦ Park there anyway. ♦ Rather than work commute – I would ride the bus to/from town for errands rather than driving POV. ♦ Right now I live in Colton Bay, if I lived in town, I’d use such a service. ♦ Save $ ♦ Save fuel. ♦ Save gas & animals. ♦ Save gas expense & miles on my vehicle. ♦ Save gas, convenient, save $. ♦ Save gas, protect the environment. ♦ Save money. ♦ Save wear/tear of car – parking at GRTE during 2 yrs. of construction will be limited. ♦ The logistics of not having a vehicle in town are tough. If there was a place to park on the south end, I would. ♦ Timing of bus to & from. ♦ To cut down on traffic and save gas. ♦ To help the environment. ♦ To reduce traffic & cars on the roads. ♦ To save gas and free up much needed parking. ♦ Unlikely – only trims off 15 minutes of my commute. ♦ Very convenient & worth the drive to be able to use public transit. ♦ Would depend on flexible times – errands after worlr. ♦ Would use the service to save on gas/wear & tear on my vehicle & polution/emissions. ♦ Wouldn’t use it on days I have mtgs/erraands. Could other days. ♦ Work shift is not always the same. ♦ I live 16 miles south of town ♦ On days when I do not need to leave the office for meetings, it makes good environmental sense to use public transportation. ♦ Town is more than half-way in my drive to work, except in summer, when I take short-cut on Moose- Wilson Road, which after 7am does require $50 annual Park permit.

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♦ •Likely, convenience – saving in transportation. ♦ •Must be at work at specific time. ♦ •I live and work in colter Bay ♦ •I do not commute from the Town of Jackson ♦ •I would not use the parking lot service, however would definitely use the bus service. I would walk or bike to the bus stop since I live right in town. ♦ I'm concerned it will be cost prohibitive to ride the bus.

Question #24 If other bus service connected to the parking facility in the Town of Percent of Respondents Jackson, how likely would you be to take a bus to the work? Very likely 41% Somewhat likely 25% Not at all likely 34% Total 100%

Question #26 What rate would you be willing to pay to ride a bus or van to work? Yes No Total Would you pay $3 to $5 round trip? 71% 29% 100% Would you pay $6 to $10 round trip? 8% 92% 100% Would you pay $11 to $15 round trip? 0% 100% 100% Would you pay $16 to $20 round trip? 0% 100% 100%

Question #27 How much, if at all, would you be willing to pay for a monthly pass to Yes No Total take a bus or van from the Town of Jackson to work? Would you pay $20 per month? 82% 18% 100% Would you pay $40 per month? 53% 47% 100% Would you pay $60 per month? 24% 76% 100% Would you pay $80 per month? 12% 88% 100% Would you pay $100 per month? 5% 95% 100% Would you pay $120 per month? 4% 96% 100%

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Question #28 Which of the following are reasons you would NOT ride transit service Percent of Respondents* to and from work? (Please check all that apply.) Don't want to be stuck at the airport if my shift runs late 36% Don't want to worry about being late to work if the bus is late 34% Need my car to run work errands or attend meetings 21% Need my car to run other errands during my shift 14% Need to take my child/ren to and/or from school or childcare 15% Need to run errands before and/or after work 44% Like the freedom and convenience of taking a car 43% Other 28% *Percents may add to more than 100% as respondents could give more than one answer

Question #28: Other responses ♦ Ability to get home if needed emergency. ♦ Commute from Dubois. ♦ Depending on transit’s schedule & stops (airport?), the commute may take much longer than it does now. ♦ Don’t want to add 5-10 minutes to commute. ♦ Don’t want to be too early to work in morning. ♦ Don’t want to take more than 45 min. each way – driving takes 30. ♦ Hours change weekly. ♦ I do not commute from Jackson. ♦ I hate hippies. ♦ Live and work in Moose. ♦ Live by airport. ♦ May be stuck late @ work & miss bus. ♦ May have to stay late at work. Schedules can be tough. ♦ No bus service to Dubois, WY. ♦ Not my commute. ♦ Schedule? ♦ Teach night classes for CWC. ♦ Variable, unpredictaable work schedule. ♦ Very close to work. ♦ Walk to work. ♦ Work & live in the park. ♦ Work 9 hr. days starting @ 7 am. Would want flexible bus times/options. ♦ Work hours vary. ♦ ability to take my bike to work ♦ Law enforcement patrol car, response rea ♦ I live at work ♦ only if the bus fare exceeded gas costs

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Question #29 Which of the following are reasons you WOULD ride transit service to Percent of Respondents* and from work? (Please check all that apply.) It would reduce the cost of my commute 74% It would reduce wear and tear on my personal vehicle 87% I would not have to worry about parking at work 35% I would get a break on my taxes 33% It is better for the environment 77% It would reduce the amount I have to drive 49% It would reduce my commute stress 38% It would make my work commute safer 32% I would have the company of others during my commute 16% I could relax, read or work during my commute 58% Other 6% *Percents may add to more than 100% as respondents could give more than one answer

Question #29: Other responses ♦ Helps me be on time. ♦ If I were to use such a service…. ♦ No, commute from Dubois. ♦ Walk to work. ♦ Would not use.

Question #30 In general, to what extent would you support use of sales tax dollars to develop vanpooling options for people who work at the Jackson Hole Percent of Respondents Airport, Museum and Grand Teton National Park/Moose? Strongly support 59% Somewhat support 29% Would not support 11% Total 100%

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Question #31 If you were matched to employees who work similar shifts to you and live within 10 miles of you, how likely, if at all, would you be to use a Percent of Respondents vanpooling service? Very likely 41% Somewhat likely 36% Not at all likely 24% Total 100%

Question #32 Why would you be likely or unlikely to use such a service? ♦ 10 miles @ 30 mpg = 20 min extra commute. ♦ Already carpool so likely. ♦ Can’t until daughter drives herself, scheduling conflicts for work times. Workout before work two days a week. ♦ Cause it makes sense. ♦ Childcare issues. I need ready access to car and pickups at end of day. ♦ Conservation ♦ Conveniencce & reduce mileage on my vehicle. ♦ Convenience ♦ Convenience, schedule, save time, money, the environment. ♦ Depends on where I live (might move to ID). ♦ Do not live in Jackson. ♦ Don’t have regular shift. ♦ Don’t want it. ♦ Don’t want to be bothered. ♦ Don’t want to talk abour work in morning, which would happen in a van of co-workers. ♦ Don’t want worries over scheduling. ♦ Economical reasons. ♦ Efficiency, less use of personal veh., energy savings. ♦ End of my shift is too erratic. ♦ Environmentally preferential. I cannot drive or obtain a drivers licenss due to a vision impairment. ♦ Errands after work. ♦ Flights are never on time. Don’t know how long I will be at work. ♦ I am not in need of carpooling because I live so close to my work site. ♦ I bring my dog to work. ♦ I do it now in the water and it works great. ♦ I do not think we should be responsible for upkeep, fueling van. ♦ I don’t have to drive. ♦ I like them. Took a vanpool while living in Seattle – but would like it to originate Melody Ranch or South. ♦ I live 5 min. walk from work.

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♦ I love the idea & used a vanpool at another park I worked at. ♦ I need transportation from SV bus to museum. ♦ I wouldn’t b/c I don’t need it, but if I did….. ♦ If going in the van would take a lot longer than my current commute. ♦ If it worked for me on days I did not have errands after work. ♦ It could reduce my daily stress. ♦ It would cost a lot less for gas. ♦ It would depend on how long it took to get everyone. Don’t want to spend a lot of time picking everyone up. ♦ It would reduce my costs. ♦ Kids! Can they also ride in vanpool? ♦ Less driving. ♦ Less reliable. ♦ Like my freedom of time to leave for work. ♦ Likely for environment, unlikely time. ♦ Live close to work, see #23. ♦ Must commute from home with my children. ♦ My hours vary. ♦ Need to run errands after work. Compatability with vanpoolers. ♦ No need ♦ Not enough people in my area on the same shift and days off. ♦ Not sure of the convenience, might ride occasionally. ♦ Not very likely to get a vanpool for Lincoln County residents. ♦ Only 3 miles to work. ♦ Picking up kids after school and activities. ♦ Same as #23 ♦ Same as #23 ♦ Same as 24 ♦ Same as before. Prefer to be on my own schedule all the time. ♦ Save $ ♦ Save $ and gas. ♦ Save gas, protect the environment. ♦ Save gas. ♦ Save money & stress. ♦ Save money. ♦ Save the environment. ♦ See #23 ♦ See #23 ♦ Seems like too much responsibility for the commuters. ♦ Smokers ♦ Time of routes. ♦ To help share cost. ♦ To help the environment.

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♦ To reduce cars on our park road, reduce emissions, traffic, save gas. ♦ Too many other priorities with kids, etc. ♦ Very unlikely. ♦ Walk to work. ♦ Walk to work. ♦ We are fully capable of carpooling on our own. ♦ Worry about efficiency. ♦ Would I have to drive around and pick them up? ♦ Would need to join vanpool @ a convenient location, not make commute longer. ♦ Would prefer stability of a transit system to pooling. ♦ I live at work

Question #33 How much, if at all, would you be willing to pay as the fare to be a Yes No Total member of a vanpool? Would you pay $20 per month? 78% 22% 100% Would you pay $40 per month? 42% 58% 100% Would you pay $60 per month? 19% 81% 100% Would you pay $80 per month? 8% 92% 100% Would you pay $100 per month? 6% 94% 100% Would you pay $120 per month? 6% 94% 100%

Question #34 Which of the following are reasons you would NOT want to be a Percent of Respondents* member of a vanpool? (Please check all that apply.) Don't want to be stuck at the airport if my shift runs late 39% Don't want to worry about being late to work if the van is late 24% Need my car to run work errands or attend meetings 18% Need my car to run other errands during my shift 17% Need to take my child/ren to and/or from school or childcare 50% Need to run errands before and/or after work 45% Like the freedom and convenience of taking a car 19% Other 39% *Percents may add to more than 100% as respondents could give more than one answer

Question #34: Other responses ♦ Bring my dog. ♦ Commute from Dubois. ♦ Don’t go to town. ♦ Hours vary ♦ I loved my vanpool at my otheer job. ♦ Leave early/arrive late.

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♦ No one lives in my area that works in my area. ♦ Same as 28 ♦ Time – if trip takes much longer than driving. ♦ Walk to work. ♦ Walk to work. ♦ Work flexible hours, need flexible rides to & from work. ♦ Would prefer public transit. ♦ ability to take my bike to work ♦ need LE patrol car ready ♦ I live at work ♦ only if fare exceeded gas costs

Question #35 Which of the following are reasons you WOULD consider becoming a Percent of Respondents* member of a vanpool? (Please check all that apply.) It would reduce the cost of my commute 77% It would reduce wear and tear on my personal vehicle 81% I would not have to worry about parking at work 30% I would get a break on my taxes 35% It is better for the environment 76% It would reduce the amount I have to drive 50% It would reduce my commute stress 40% It would make my work commute safer 28% I would have the company of others during my commute 29% I could relax, read or work during my commute 51% Other 10% *Percents may add to more than 100% as respondents could give more than one answer

Question #35: Other responses ♦ Commute from Dubois. ♦ Convenience for people who doeesn’t have their own veh.or have to share it with a spouse. ♦ Helps me to be on time. ♦ It required me to leave my work on time – a major good point! ♦ May not be compatable with vanpoolers. ♦ Walk to work.

Question #36 What other comments would you like to make about your work commute? ♦ Although I don’t have a need for public transportation to & from work because I live so close to my work site, I feel like it would be beneficial to those who do live in Jackson. Also, for employees that live in Moose, they may want to take a bus into town to run errands if the transportation was offered for more than work commuters.

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♦ Before I started riding Start bus from Star Valley – I was concerned about work hours and errands, but you learn to make arrangments or just drive that day. ♦ Believe county should consider raising property taxes and consider using property tax money instead of raising sales taxes which are unfair & disproportinate for county workers. ♦ Colter Bay to Moose vanpool options would be welcomed and great. Winter: probably 1 van, 1 schedule would work, summer: 2-3 schedules might work. I strongly support bus or vanpool service from Jackson to airaport and Moose as I have several employees who could utilize this service. If I lived in Jackson, I would seek this service and use it. ♦ Does this include possibility of carpool from Victor, ID? ♦ End of work shift totally unpredictable when early a.m. shift very few options. ♦ Even though I am able to walk to and from work I would strongly support bus service going from Jackson to the airport and to Moose. I would use the service for trips to Jackson or the airport. ♦ Hopefully this service would also benefit those of us in the park, travelling to Jackson. ♦ I am a strong believer in carpooling/vanpooling/transit, but I work 9 or more hours a day and don’t want my commute to take a whole lot more than my 60 min. a day that I am doing already – unless I can leave from close to my house – Melody Ranch. I also don’t want to drive more than 1/2 way to pick up the bus. I get 40-50 mpg in my car – that also makes me a little more picky. ♦ I am all for it !!!! ♦ I don’t live in Teton County, so I’m not sure how much of this actually would affect my commute. ♦ I lived in town @ one time. I think this would be a great service to offer. ♦ I support public transportation. ♦ I think any type of carpool or public transit is a great idea I would support it if it would be well used. However I do not envision myself using it because I live in Kelly & a shuttle from town wouldn’t serve me well. I also don’t support building a parking lot @ the Gross Ventre Jct. For a pick up there if that ever were an issue. ♦ I think that starting a bus or vanpool service between Jackson & Moose will be beneficial to the visitors as well as the seasonal staff @ Moose that do not have cars. It would allow them to come to town more to purchase groceries, visit restaurants and entertainment. Therefore producing more inocme/ revenue for the town. ♦ I think this is one of the best promising projects. We always try to protect our environment our wildlife but we use the wrong methods. This would not only be a way to do so but it would decrease the stress of driving everyday. I do think that for employees we should get free transportation as it would not only be convenient for us but also for our community & visitors. ♦ I would be interested in bus or vanpooling from Beaver Creek to park hq. ♦ I would love to see a bus that drops off at the National Museum of Wildlife Ant. That way I would not have to leave my car in Jackson all week while I take the Start bus from Star Valley to Jackson. ♦ I would support transportation from Victor to airport with qualified driverr. I do not support parking in Jackson & riding bus to airport. ♦ I’m lucky enough to live a 5 min. walk from work & daycare but for those who commute I think the vanpool is a great opportunity. ♦ If there was van or bus to the park it would open up the possibility for me to purchase a home in Alpine & do a complete commute to work & not have to worry about driving myself, parking my car somewhere in Jackson & leaving it over a weekend. ♦ If we had a bike path I would use a bike to highway in front of the elk refuge. Would scare me on a bike now. ♦ It is such a great idea. I wonder if the service could be expanded to Jenny Lake or Taggart Bradley so tourist could use it to get to a major park destination.

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♦ Less chance of killing wildlife with less cars. ♦ Living an hours drive away from work adds two hours daily to my time spent for work. I am not payed or compensed for these hours and therefore would greatly benefit from a stress free and hopefully cost free mode of transportation. ♦ My biggest frustration is trying to get my daughter to the middle school on time (starts @ 7:40 am) when the bus schedules don’t align. The city bus gets to the stop by the school at 7:46 so I always have to arrange a ride for her too. Having a city bus schedule that worked would cut down on vehicles at the school & be much safer for the kids. Also, the winter time schedule for the SV bus works much better for getting to school & work on time than the 10 minute later summer schedule. ♦ My hours change almost daily & weekly. ♦ My work commute is 63 miles to Dubois, WY. Would this be considered because it is in Fremont County? ♦ To those of you who live north of Jackson it is problematic to catch a ride through bus or vanpool. Where do you meet? Where do you park your car before meeting a bus or vanpool? ♦ We carpool in winter & the small amount of inconvenience with schedules does not come close to outweighing the benefit of being socially/environmentally responsible. Feels great to do our part where we can! Having worked backcountry permits for yeaars, hikers have a real problem getting transportation to the park to begin their trip at a campground the night prior or early enough start on trail day of. ♦ We have a lot of wildlife on our roads & could reduce potential of hitting them through having less cars. ♦ While I do not personally commute from town to work I am very supportive of having this service available to our employees that do commute – there is much support for this in our workforce. ♦ While I would support, even finanicially, I would never use the service as I do not like to be on anyone elses into work and leave work schedule. ♦ I like the quiet time I have while commuting thru the Snake River Canyon... ♦ It dumbfounds me that the START Bus does not run to GTNP or the Airport. In a community as "green" minded as ours, it is a no-brainer. ♦ It would be nice to have the ability to take my bike to work and then ride home or ride to work and take the bus home. ♦ Survey doesn't really apply to me as I am a law enforcement officer and need to have my patrol car with me to respond to calls at all times. ♦ I am required to live in the park, on site where I work thus my survey will likely adversely effect your results. ♦ We do drive a fuel efficient vehicle and it does not cost that much monthly to drive to work, so a high fare to ride the bus would be the only factor that could limit use of this service.

Question #37 Are you employed at another job? Percent of Respondents yes, an additional full-time job 3% yes, one or more additional part-time jobs 11% no, I am not employed at any other jobs 86% Total 100%

Jackson Hole Airport Ground Transportation Study (2010-05-06) Page 23 Results from the Employee Survey May 2010

Question #38 Are you a full or part-time employee? Percent of Respondents Full-time 93% Part-time 7% Total 100%

Question #39 Which days of the week do you usually work? Percent of Respondents* (Please check all that apply.) Monday 83% Tuesday 86% Wednesday 89% Thursday 88% Friday 78% Saturday 33% Sunday 33% *Percents may add to more than 100% as respondents could give more than one answer

Question #40 What best describes your usual work shift? Percent of Respondents typical “daytime” shift (about 8-5) 60% early mornings to mid afternoon 25% afternoons/evenings 11% evenings/night 3% graveyard 0% Total 100%

Jackson Hole Airport Ground Transportation Study (2010-05-06) Page 24 Results from the Employee Survey May 2010

Question #41 What category best describes your job? Percent of Respondents Retail/Restaurant 2% Security service 17% Baggage handling 2% Flight control 1% Plane maintenance 1% Other maintenance 2% Office (professional, business) 33% Clerical (reception, administrative, support) 12% Other 30% Total 100%

Question #41: Other responses ♦ Biologist ♦ Natural Resource Management. ♦ Car Rental ♦ Park Ranger ♦ CSR ♦ Rental Agent ♦ Cultural Resources Museum Technician. ♦ Rental Agent ♦ Ecologist ♦ Rental Agent ♦ Fee Collections ♦ Rental Agent ♦ General Aviation ♦ Rental Car ♦ Government Service ♦ Rental Car Service ♦ Line Service ♦ SRM ♦ Line Service, Fueler ♦ Teaching classes. ♦ Line Tech ♦ customer service/ticket counter ♦ Museum ♦ law enforcement ♦ Law enforcement park ranger ♦ native plants/revegetation specialist

Question #42 What is your hourly pay rate at this job? (Please include the value of any tips or commissions you receive. If you are paid an annual salary, Percent of Respondents estimate your hourly rate by dividing by 2080 work hours per year.) $7.00 per hour or less 1% $7.01 to $10.00 per hour 4% $10.01 to $12.00 per hour 12% $12.01 to $15.00 per hour 12% $15.01 to $20.00 per hour 21% $20.01 to $25.00 per hour 17% $25.01 to $50.00 per hour 31% $50.01 or more per hour 2% Total 100%

Jackson Hole Airport Ground Transportation Study (2010-05-06) Page 25 Results from the Employee Survey May 2010

Question #43 At present, how many motorized vehicles – cars, vans, or light trucks -- Percent of Respondents does your household have the use of? 0 2% 1 25% 2 43% 3 21% 4 7% 5 3% 6 1% Total 100%

Question #44 Is a car or other motor vehicle usually available to you for commuting Percent of Respondents to work? Yes 91% No 9% Total 100%

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Question #45 Where do you live? Percent of Respondents Town of Jackson (within the town limits) 37% Alta 0% Hoback 2% Moose Wilson Road 3% Rafter J Ranch 6% South Park 6% Teton Village 0% Wilson 1% Kelly 2% Moran 1% Colter Bay 6% Unincorporated Teton County 2% Victor 6% Driggs 2% Alpine 3% Star Valley 7% Other 17% Total 100%

Question #45: Other responses ♦ Bear Creek, Moose ♦ Beaver Creek Housing Area GRTE ♦ Dubois ♦ Dubois ♦ Dubois ♦ Felt ♦ Melody Ranch ♦ Moose ♦ Moose ♦ Moose ♦ Moose ♦ Moose ♦ Moose ♦ Moose ♦ Moose ♦ Moose ♦ Moulton Lp Rd ♦ North of town Sagebrush. ♦ Etna, Wyoming ♦ Moose at Park Headquarters

Jackson Hole Airport Ground Transportation Study (2010-05-06) Page 27 Results from the Employee Survey May 2010

Question #46 How many people currently live in your household? Please include Average Number of Persons yourself. how many 16 and older 2.15 how many under 16 0.31 how many total 2.46

Question #47 About how much was your household’s total income before taxes in 2009? (Please include in your total income money from all sources for Percent of Respondents all persons living in your household.) Less than $24,999 1% $25,000 to $49,999 25% $50,000 to $99,999 44% $100,000 to $149,999 23% $150,000 to $199,999 7% $200,000 or more 0% Total 100%

Question #48 In which category is your age? Percent of Respondents Under 18 0% 18-24 years 7% 25-34 years 24% 35-44 years 21% 45-54 years 25% 55-64 years 20% 65 years or older 2% Total 100%

Question #49 What is your gender? Percent of Respondents Male 61% Female 39% Total 100%

Jackson Hole Airport Ground Transportation Study (2010-05-06) Page 28 Results from the Employee Survey May 2010

Attachment #1: Employee Survey Materials On the following pages can be found copies of the employee survey materials.

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Teton County Planning & Development 200 S Willow Street PO Box 1727 Jackson, WY 83001

Spring 2010

Dear Employee,

Teton County, though a consultant team, is conducting a survey of employees at the Jackson Hole Airport, the National Museum of Wildlife Art, and Grand Teton National Park regarding their transportation needs and behavior. The results will be used as we explore potential new options for transportation in this area.

Your employer has agreed to take part in this study; however, your cooperation is strictly voluntary. Your responses to the questions will be held in complete confidence. Survey responses will be sent to National Research Center, Inc. (a professional survey firm that is part of the consultant team) and the questionnaires will be aggregated and reported in group form only.

Please complete the enclosed survey, staple or tape it closed and return it to your company’s contact person. If you prefer, you may also take the survey online by visiting: www.n-r-c.com/survey/Employee.htm

If you have any questions or comments about the survey, please feel free to call Sandy Buckstaff of Nelson Engineering at 307-733-2087.

I hope you will complete this survey and really appreciate your help on this important project.

Thank you,

Paula Stevens Associate Planning Director

Employee Transportation Survey (version 2010-03-11) Please take a few minutes to complete the following questionnaire for Teton County. If you would prefer to do the survey on-line, please go to the website: www.n-r-c.com/survey/Employee.htm If you have more than one job, please answer these questions ONLY for the job you do for the employer through which you received this survey. All of your responses are completely confidential, and will be reported in group form only.

Today’s The organization Date: / /2010 for which you work:

Work Commute 9. During a typical week in the winter, and in the 1. How did you get to work today? summer, how many days do you commute to work in (Please check all that apply.) each of the ways listed below? ‰ Drove alone ‰ Drove with at least one WINTER SUMMER other person Æ how many others total?...... ______Drive alone.... how many under 16 years old?...______Drive with at least ‰ Rode a bus or buses one other person .... Æ Which route(s) did you use? ______‰ Used a vanpool Ride a bus(es) .... ‰ Walked

‰ Biked ‰ Other ______Use a vanpool ....

2. About how far is Walk .... your home from work?...... miles

3. About what time did you leave Bike .... home for work today?...... AM/PM Work at home .... 4. Did you come straight to work from home today?

‰ Yes Æ About how many minutes did it take?...... min Other .... ‰ No Æ How many stops did you make on your

way to work?...... stops 10. If you ride a bus for your work commute in a typical week, which routes do you use? 5. Yesterday, or on the last day you worked, how many stops did Route(s) ______you make on your way home?...... stops 11. If you ride a bus for your work commute in a typical 6. About what time do you week, how do you usually get to the bus? usually arrive at work? ...... AM/PM ‰ Take my car ‰ Get dropped off by friend or family member 7. About what time do you ‰ Walk usually leave work? ...... AM/PM ‰ Bike

8. Is the start and end of your work shift tied to the

departures and or arrivals of specific flights? ‰ Yes ‰ No Page 1

Trips During the Work Shift Parking 12. How many one-way trips did you make during your 17. If you drove a car to work today, where did you park? workday yesterday (or on the last day you worked), ‰ Did not drive today not including your work commute. ‰ Parking lot with no payment (Please include trips made for lunch, meetings, or ‰ Parking lot with payment errands – personal or work-related. A round trip counts ‰ Other type of spot, no payment as 2 one-way trips. For example, a round trip to and ‰ Other ______from lunch is 2 one-way trips. Each time you went to a different location is one trip. Record zero if no workday trips were taken besides your work commute.) 18. When you drive to work, what type of parking space do you usually park in?

‰ Parking lot with no payment ______workday one-way trips ‰ Parking lot with payment

‰ Other type of spot, no payment If you made no trips during the workday, ‰ Other ______please go to question #14 ‰ I don’t usually drive to work 13. What method(s) of travel was used for these non-commute workday trips during your workday Child Care yesterday? Please indicate how many times you used each of the following modes. 19. Are you responsible at least some of the time for transporting your child(ren) to and/or from school or Drove alone...... childcare? Drove with at least ‰ Yes, school one other person...... ‰ Yes, childcare

‰ Yes, both school and childcare Walked...... ‰ No Æ skip to question #21

Biked...... 20. Did you/will take your child(ren) to school or childcare on the way to or from work today? Rode a bus(es)...... ‰ Yes, school

Other...... ‰ Yes, childcare ‰ Yes, both school and childcare ‰ No 14. Does your job require you to run errands or attend meetings away from the work site? ‰ Yes ‰ No Æ go to question #17

15. If yes, about how often are you required to do so? ‰ Daily ‰ Several times a week ‰ About once a week ‰ About once every two weeks ‰ About once a month ‰ Less than once a month ‰ Other ______

16. If you run errands or attend meetings for your job, is there a work vehicle available to you or must you provide your own transportation? (Please check all that apply.) ‰ I must use my own vehicle or other means of transportation ‰ I use an employer-provided vehicle ‰ I use an employer-provided bicycle ‰ Other ______

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Development of Transit Service 28. Which of the following are reasons you would NOT 21. In general, to what extent would you support use of ride transit service to and from work? sales tax dollars to develop transit service between (Please check all that apply.) the Town of Jackson and the airport, Museum and Grand Teton National Park/Moose? ‰ Don’t want to be stuck at the airport if my shift runs late ‰ Strongly support ‰ Don’t want to worry about being late to work ‰ Somewhat support if the bus is late ‰ Would not support ‰ Need my car to run work errands or attend meetings 22. If there were a parking facility with free parking ‰ Need my car to run other errands during my available in the Town of Jackson where you could park shift your car to pick up a bus or van to work, how likely would you be to park there and take a bus or van to ‰ Need to take my child/ren to and/or from work? school or childcare ‰ Need to run errands before and/or after work ‰ Very likely ‰ Like the freedom and convenience of taking a ‰ Somewhat likely car ‰ Not at all likely ‰ Other: ______

23. Why would you be likely or unlikely to use such a service? 29. Which of the following are reasons you WOULD ride transit service to and from work? ______(Please check all that apply.) ______‰ It would reduce the cost of my commute ‰ It would reduce wear and tear on my personal 24. If other bus service connected to the parking facility vehicle in the Town of Jackson, how likely would you be to ‰ I would not have to worry about parking at take a bus to the work? work ‰ Very likely ‰ I would get a break on my taxes ‰ Somewhat likely ‰ It is better for the environment ‰ Not at all likely ‰ It would reduce the amount I have to drive ‰ It would reduce my commute stress 25. Why would you be likely or unlikely to use such a ‰ It would make my work commute safer service? ‰ I would have the company of others during my commute ______‰ I could relax, read or work during my ______commute ‰ Other: ______26. What rate would you be willing to pay to ride a bus or van to work? yes no Would you pay $3 to $5 round trip? ...... ‰ ‰ Would you pay $6 to $10 round trip?...... ‰ ‰ Would you pay $11 to $15 round trip? ...... ‰ ‰ Would you pay $16 to $20 round trip? ...... ‰ ‰

27. How much, if at all, would you be willing to pay for a monthly pass to take a bus or van from the Town of Jackson to work? yes no Would you pay $20 per month?...... ‰ ‰ Would you pay $40 per month?...... ‰ ‰ Would you pay $60 per month?...... ‰ ‰ Would you pay $80 per month?...... ‰ ‰ Would you pay $100 per month? ...... ‰ ‰ Would you pay $120 per month? ...... ‰ ‰

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Development of Vanpooling Options 34. Which of the following are reasons you would NOT A vanpool is a group that commutes to work want to be a member of a vanpool? together in a van, usually provided by a local transit (Please check all that apply.) authority, nonprofit group or employer. Members— ‰ Don’t want to be stuck at the airport if my usually co-workers or people who work in the same shift runs late vicinity—volunteer to drive, fuel and keep the van ‰ Don’t want to worry about being late to work clean, and schedule maintenance and repair work. if the van is late ‰ Need my car to run work errands or attend meetings 30. In general, to what extent would you support use of ‰ Need my car to run other errands during my sales tax dollars to develop vanpooling options for shift people who work at the Jackson Hole Airport, ‰ Need to take my child/ren to and/or from Museum and Grand Teton National Park/Moose? school or childcare ‰ Strongly support ‰ Need to run errands before and/or after work ‰ Somewhat support ‰ Like the freedom and convenience of taking a ‰ Would not support car ‰ Other: ______31. If you were matched to employees who work similar shifts to you and live within 10 miles of you, how 35. Which of the following are reasons you WOULD likely, if at all, would you be to use a vanpooling consider becoming a member of a vanpool? service? (Please check all that apply.) ‰ Very likely ‰ It would reduce the cost of my commute ‰ Somewhat likely ‰ It would reduce wear and tear on my personal ‰ Not at all likely vehicle ‰ I would not have to worry about parking at 32. Why would you be likely or unlikely to use such a work service? ‰ I would get a break on my taxes ______‰ It is better for the environment ‰ It would reduce the amount I have to drive ______‰ It would reduce my commute stress

33. How much, if at all, would you be willing to pay as the ‰ It would make my work commute safer fare to be a member of a vanpool? ‰ I would have the company of others during my commute yes no ‰ I could relax, read or work during my Would you pay $20 per month?...... ‰ ‰ commute Would you pay $40 per month?...... ‰ ‰ ‰ Other: ______Would you pay $60 per month?...... ‰ ‰ Would you pay $80 per month?...... ‰ ‰ Would you pay $100 per month? ...... ‰ ‰ Would you pay $120 per month? ...... ‰ ‰

Other Comments

36. What other comments would you like to make about your work commute? ______

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About Your Job 45. Where do you live? 37. Are you employed at another job? ‰ Town of Jackson (within the town limits) ‰ yes, an additional full-time job ‰ Alta ‰ yes, one or more additional part-time jobs ‰ Hoback ‰ no, I am not employed at any other jobs ‰ Moose Wilson Road

If you are employed at any additional jobs, please only ‰ Rafter J Ranch answer the following questions about the job where ‰ South Park you received this survey. ‰ Teton Village ‰ Wilson 38. Are you a full or part-time employee? ‰ Kelly ‰ Full-time ‰ Part-time ‰ Moran

39. Which days of the week do you usually work? ‰ Colter Bay (Please check all the days you typically work.) ‰ Unincorporated Teton County ‰ Monday ‰ Friday ‰ Victor ‰ Tuesday ‰ Saturday ‰ Driggs ‰ Wednesday ‰ Sunday ‰ Alpine ‰ Thursday ‰ Star Valley ‰ Other ______40. What best describes your usual work shift?

‰ typical “daytime” shift (about 8-5) 46. How many people currently live in your household? ‰ early mornings to mid afternoon Please include yourself: ‰ afternoons/evenings

‰ evenings/night ‰ graveyard how many 16 and older .....

41. What category best describes your job? how many under 16 ..... ‰ Retail/Restaurant ‰ Security service how many total ..... ‰ Baggage handling ‰ Flight control 47. About how much was your household’s total income ‰ Plane maintenance before taxes in 2009? (Please include in your total ‰ Other maintenance income money from all sources for all persons living ‰ Office (professional, business) in your household.) ‰ Clerical (reception, administrative, support) ‰ Less than $24,999 ‰ Other ______‰ $25,000 to $49,999 42. What is your hourly pay rate at this job? ‰ $50,000 to $99,999 (Please include the value of any tips or commissions ‰ $100,000 to $149,999 you receive. If you are paid an annual salary, ‰ $150,000 to $199,999 estimate your hourly rate by dividing by 2080 work ‰ $200,000 or more hours per year.) ‰ $7.00 per hour or less 48. In which category is your age? ‰ $7.01 to $10.00 per hour ‰ Under 18 ‰ 45-54 years ‰ $10.01 to $12.00 per hour ‰ 18-24 years ‰ 55-64 years ‰ $12.01 to $15.00 per hour ‰ 25-34 years ‰ 65 years or older ‰ $15.01 to $20.00 per hour ‰ 35-44 years

‰ $20.01 to $25.00 per hour 49.What is your gender? ‰ $25.01 to $50.00 per hour ‰ ‰ $50.01 or more per hour Female ‰ Male

About You and Your Household Thank you very much for completing this survey! 43. At present, how many motorized vehicles – cars, Please fold the survey, staple or tape it and vans, or light trucks -- does your household have the use of? return it to your organization’s contact person for pick-up by a staff member from Teton County. ______motorized vehicles You can also mail it to the independent 44. Is a car or other motor vehicle usually available to organization conducting the survey at: you for commuting to work? National Research Center, Inc. ‰ Yes ‰ No 3005 30th St. Boulder, CO 80301

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