Absa Bank Botswana Limited 2019 Annual Report
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Absa Bank Botswana Limited 2019 Annual Report Absa Bank Botswana Limited 2019 Annual Report 1 Contents The fast read Bring your possibility to life 3. We believe in possibility About Absa 23 3. Absa Bank Botswana is one of Botswana’s leading commercial banks Our commitment 3. Purpose and aspiration Our Separation journey 10. The brand migration encompassed the re-branding of all technology and digital platforms, corporate and retail premises, business assets and marketing collateral, creating a single brand presence 09 Procurement Pitso 20. In September 2019 the Bank proudly sponsored the Procurement and Enterprise Development Pitso, which was the first of its kind Key figures 35. These compelling results and the progress made in 2019 reaffirm our position as a leading financial services provider in our market The Absa Botswana Mobile Banking App 19. The Absa Botswana Mobile Banking App saw usage of over 70% of registered users during the period under review Our values 35. We believe in possibilities, in the actions of people who 20 always find a way to get things done Icons used in this report Online reference Website reference 144 Absa Bank Botswana Limited 2019 Annual Report Absa Bank Botswana Limited Annual Report 2019 Leadership reviews Chairman’s statement 04 Managing Director’s report 06 10 Our leadership Country Management Committee 12 Board of Directors 26 Reviews Finance Director’s report 16 Corporate and Investment Banking 18 Retail Banking 19 Business Banking 20 Treasury and Balance Sheet Management 21 Risk review 22 People Function review 23 Citizenship report 24 Governance 19 Corporate Governance 28 Annual financial statements Directors’ responsibilities and approval 36 Corporate governance report 37 Directors’ report 38 Independent auditor’s report 40 Statements of comprehensive income 56 Statements of financial position 57 Statements of changes in equity 58 18 Statements of cash flows 60 Summary of accounting policies 61 Notes to the annual financial statements 72 Value added statement 140 Notice to shareholders 141 Proxy form 143 Absa Bank Botswana Limited 2019 Annual Report 1 2 Absa Bank Botswana Limited 2019 Annual Report Bring your possibility to life About Absa Absa Bank Purposeis Botswana’s leading commercial bank. We opened our doors in We employ 1 155 people and have 33 branches and Botswana in 1950 with 113 ATMs throughout the country. Wherever you are our first branch in Lobatse. in the country, we are right there with you. Being the We expanded our network biggestOur is purpose not enough; is bringing we aim possibilities to be the best to so life. that until 1975 when Barclays became an incorporated we makePossibilities the lives are of our abundant. customers Possibilities easier. are company in Botswana. generous. Possibilities connect those with the passion to create a shared future. Our story is one of people coming together to reflect on what matters most and giving voice to their hopes and aspirations. Collectively our journey is one of becoming customer obsessed, acknowledging the strength of our people and delivering results sustainably, with an African heartbeat. With purpose comes responsibility. Possibilities exist in every moment. Moments become meaningful experiences for ourselves and others when we align our values to our actions. This is how we bring possibilities to life. years countries 1 155 70Aspirations 12 employees 70 years of history Absa Group Limited has presence and expertise in in 12 African countries and has an Our people are our international presence in United strength banking Kingdom and United States of America. For our people, we will create a culture that appreciates, unifies and differentiates us from our competitors. Kasane We have Shakawe For our customers, we will createthe seamless widest experiencesGumare to engage and delight them. Maun Nata coverage ATMS For society, all our employeesLetlhakane Tutume will lead with Orapa Masunga 113 a conscience... doing the bestFrancistown for people and the planet. Branches across the country Ghanzi Bobonong 33 Selibe Phikwe Serowe Palapye Mahalapye Mochudi Molepolole Jwaneng Our reporting Kanye GaboroneOnline Lobatse Moshupa Find additional information in Find additional information in the online the printed section of the Annual Report. section of the Annual Report. Tsabong Absa Bank Botswana Limited 2019 Annual Report 3 Board Chairman's report The Board is proud of the Bank’s performance and the continued upward trajectory of our financial performance is testament to our strategy of building a future-fit, customer-centric bank that continues to deliver sustainable value to all stakeholders. The Bank realised a profit before tax of P 678 million for the period ending 31 December 2019, representing year-on-year growth of 15%. Revenue growth was 7% (which was above the banking sector average of 6%), and return on equity 23.6% (notably outperforming the industry average of 16.6%). The Bank’s cost-to income ratio of 56.4% was marginally up on 2018 (55%). Governance We remain committed to adhering to the core governance principles of the King IV Code on Corporate Governance (“King IV”) and exercising the board’s fiduciary oversight role. During 2019, two board members, Lawrence Maika and Tobias Mynhardt retired. We wish to extend our appreciation for their service and dedicated contribution to the development of the Bank. Following their departure, we recruited three experienced, highly talented individuals with a wide range of skills and expertise that will no doubt add value to the Bank. The appointment of these three board members is subject to the approval of the shareholders at the next Annual General meeting. Oduetse Andrew Motshidisi During the period under review, in order to strengthen oversight, Board Chairman the Board established a Credit Committee, as an additional committee of the Board. The Credit Committee will be formally Opening remarks constituted and will commence work in 2020, once the regulator has approved the additional board members. Absa Bank Botswana Limited (“the Bank” or “Absa”) achieved a strong financial Transition to Absa performance in 2019, against the backdrop The transition to Absa was a highly complex undertaking, of a complex transition process from Barclays impacting on all aspects of the banking enterprise. The seamless and successful transition, which involved our people to the Absa brand, and within the context in unprecedented technology migration, brand innovation, of a challenging local and global economic organisational change and changes to our physical infrastructure, environment. speaks to the talent, dedication and commitment within our organisation. This milestone must be celebrated, as we move into a new era as part of an independent, pan-African bank, with global Economic overview scalability. A number of domestic and global factors affected Botswana’s Human capital economic environment. A slowdown in the demand for rough and polished diamonds, exacerbated by the prevailing drought The Bank’s strong performance in 2019 would not have been conditions during 2019, impacted negatively on Botswana’s real achieved without the dedication and hard work of our people. Gross Domestic Product (“GDP”) growth. Concerns about weak Their dedication and passion will continue to bring ‘possibilities to regional economic growth and the slowdown in two, key domestic life’ for our customers and stakeholders. sectors, precipitated a reduction in the bank rate by the Bank of During 2019, we revised our people strategy, focusing specifically Botswana to a record low of 4.75% in August 2019. on talent acquisition and retention, as well as nurturing leadership. This enabled us to design and develop people Performance management standards to embed Absa’s culture and values in the Despite the challenging economic conditions, the Bank’s focus on years ahead. The Bank remains committed to becoming a more the identification of new business opportunities, innovation and diverse and inclusive organisation, one that identifies, nurtures optimising the blend of sources of revenue enabled the Bank to and grows its talent through skills development and becomes the deliver on shareholder value, and more importantly, on customer employer of choice in Botswana. value. 4 Absa Bank Botswana Limited 2019 Annual Report Citizenship When I joined the Barclays Bank Botswana Board in 2016, I committed myself to ensuring the smooth transition from Given the important role that the Bank plays in the economy Barclays to the Absa brand. The transition was always going of Botswana, we take our responsibilities to the communities to be a pivotal point in the history of the Bank. In addition, we within which we operate very seriously. The focus during the focused on strengthening the management team and to focus the period under review was sustainability, underpinned by continued Bank on the changing needs of our customers and our broader shaping of society through the partnerships we have been stakeholders. Much of this has been accomplished; the Bank nurturing over recent years. is more focused and agile, and continues to play a meaningful In August 2019, we launched a two-year sponsorship of the role in our country. We appointed a new Managing Director and Botswana Football Association, amounting to P 7.6 million. This we continue to strengthen the management team. With the partnership saw us provide 200 schools across Botswana with guidance of the Board, they have tackled the COVID-19 pandemic indestructible soccer balls, as well as coaching and life skills with alacrity and continue to deliver for all our customers and development. stakeholders. Education and skills development, as well as financial literacy, will With these milestones under our belt, I have decided to work with remain areas of strategic focus for us. During 2019, we continued the Board and the shareholders to effect the next phase of the our flagship scholarship fund, the Festus G Mogae Fund, donating transition and to identify and put in place the next Chairman of an estimated P 3 million to the University of Botswana, the the Board.