June 23, 2020
Regarding Disney Hotels Reservations
Hotel Reservations
New Reservations New reservations will start being accepted from 11:00 a.m. on Friday, June 26, 2020 through the Tokyo Disney Resort Online Reservations & Tickets website. Please note that reservations will only be accepted up to about one month in advance. - Some of the Guest benefits and services will be different from usual, so please read the details carefully before making a reservation. - Before purchasing or making reservations, you are required to complete the User Registration of Disney Account. - The Tokyo Disney Resort Reservations Center will remain closed.
For Hotel Reservations Made on or before March 31, 2020
Reservations for stays between April 1 and June 29, 2020 Guests who made reservations through the Tokyo Disney Resort Online Reservations & Tickets website (room only) or the Tokyo Disney Resort Reservations Center (by telephone): Reservations have been cancelled automatically, and your deposit will be refunded. Guests who made their reservation through the Tokyo Disney Resort Online Reservations & Tickets website will be able to receive their refund more quickly if they perform the cancellation procedures themselves.
Guests who made their reservation through a travel agency: Please contact the travel agent.
Guests who made their reservation through an online travel agency (Rakuten Travel, etc.): Please perform the cancellation procedures through the booking website.
Reservations for stays on or after June 30, 2020 Some of the Guest benefits and services will be different from usual, so please read the details carefully before making a reservation. Guests who have reserved a Tokyo Disney Resort Vacation Package can check the details on the Tokyo Disney Resort Online Reservations & Tickets website.
Guests who wish to cancel To cancel reservations for the night of June 30, 2020 Guests who made reservations through the Tokyo Disney Resort Online Reservations & Tickets website (room only): Cancellation charges will not be incurred if the reservation is cancelled at or before 8:59 p.m. on June 29 through the Tokyo Disney Resort Online Reservations & Tickets website. To cancel on the day of June 30, please contact the hotel directly.
Contact numbers for same-day cancellations. (9:00 a.m. – 12:00 a.m.) Tokyo Disneyland Hotel 047-305-3333 Disney Ambassador Hotel 047-305-1111 Tokyo DisneySea Hotel MiraCosta 047-305-2222
Guests who made reservations through the Tokyo Disney Resort Reservations Center (by telephone): We are not currently accepting telephone inquiries, In case of cancellation, if you contact the Tokyo Disney Resort Online Reservations & Tickets Support Desk by 3:00 p.m. on June 29, cancellation charges will not be incurred. 045-330-0101 10:00 a.m. – 3:00 p.m. (open all year) To cancel on the day of June 30, please contact the hotel directly.
Contact numbers for same-day cancellations. (9:00 a.m. – 12:00 a.m.) Tokyo Disneyland Hotel 047-305-3333 Disney Ambassador Hotel 047-305-1111 Tokyo DisneySea Hotel MiraCosta 047-305-2222
To cancel reservations for July 1, 2020 or later Guests who made reservations through the Tokyo Disney Resort Online Reservations & Tickets website (room only): Cancellation charges will not be incurred if the reservation is cancelled at or before 8:59 p.m. on June 30 through the Disney Resort Online Reservations & Tickets website. Please note that cancellation fees will be charged for cancellations made on or after July 1.
Please call the hotel if you wish to cancel on the day of your scheduled stay.
Contact numbers for same-day cancellations. Tokyo Disneyland Hotel 047-305-3333 Disney Ambassador Hotel 047-305-1111 Tokyo DisneySea Hotel MiraCosta 047-305-2222
Guests who made reservations through the Tokyo Disney Resort Reservations Center (by telephone): We are not currently accepting telephone inquiries. In case of cancellation, if you contact the Tokyo Disney Resort Online Reservations & Tickets Support Desk by 3:00 p.m. on June 29, cancellation charges will not be incurred. 045-330-0101 10:00 a.m. – 3:00 p.m. (open all year)
Please note that cancellation fees will be charged for cancellations made on or after July 1.
Guests with a Tokyo Disney Resort Vacation Package reservation: Guests who have reserved a Tokyo Disney Resort Vacation Package can check the details on the Tokyo Disney Resort Online Reservations & Tickets website.
Guests who made their reservation through a travel agency: Please contact the travel agent.
Guests who made their reservation through an online travel site (Rakuten Travel, etc.): Please perform the cancellation procedures through the booking website.
Restaurants & Lounge Reservations (Tokyo Disneyland Hotel, Disney Ambassador Hotel, and Tokyo DisneySea Hotel MiraCosta)
New Reservations
New reservations will only be accepted for the guests staying at Disney Hotels. When making a reservation, please see the following as below.
For Reservations Made on or before March 31, 2020
Reservations made for April 1 to June 29 Reservations have been cancelled automatically, so there is no need for Guests to perform any cancellation procedures themselves. Cancellation fees will not be charged.
Reservations for June 30, 2020 or later Some of the hours and services will be different from usual, so please confirm the details before making a reservation. Reservations for dates when the hotel is closed have been cancelled automatically, so there is no need for Guests to perform any cancellation procedures themselves. Cancellation fees will not be charged.
Guests who wish to cancel
Cancelling reservations for June 30, 2020 or later Guests who made reservations through the Tokyo Disney Resort Online Reservations & Tickets website: Cancellation charges will not be incurred if the reservation is cancelled at or before 8:59 p.m. on the day before the reservation through the Tokyo Disney Resort Online Reservations & Tickets website. Cancellation fees will not be charged. Please call the hotel if you wish to cancel on the day of your reservation.
Contact numbers for same-day cancellations (9:00 a.m. - 12:00 a.m. on June 30, 0:00 a.m. – 12:00 a.m. after July 1.)
Tokyo Disneyland Hotel 047-305-3333 Disney Ambassador Hotel 047-305-1111 Tokyo DisneySea Hotel MiraCosta 047-305-2222
Guests who made reservations through the Tokyo Disney Resort Reservations Center (by telephone): We are not currently accepting telephone inquiries. Please contact the Tokyo Disney Resort Online Reservations & Tickets Support Desk. 045-330-0101 10:00 a.m. – 3:00 p.m. (open all year)