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Annual Report 2011-2012

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Annual Report 2011-2012 ANNUAL REPORT 2011-2012 a ANNUAL REPORT 2011-2012 For more information about our programs and services, please visit www.albertahealthservices.ca or call HEALTHLink at 1-866-408-LINK (5465) TABLE OF CONTENTS Welcome to the 2011–2012 Annual Report ......................................................... ii Our Stories .............................................................................................................. 1 About Alberta Health Services .............................................................................. 30 Who We Are ...............................................................................................................................30 Map ............................................................................................................................................32 Quick Facts ................................................................................................................................33 Bed Numbers ............................................................................................................................34 Interesting Facts ........................................................................................................................34 Board Governance ....................................................................................................................35 Advisory Councils ......................................................................................................................36 2011- 2012 Organizational Structure .........................................................................................38 Strategic Initiatives, Accomplishments and Performance Results ................... 39 Financial Overview ................................................................................................. 77 Financial Statement Discussion and Analysis ...........................................................................77 Statement of Operations ...........................................................................................................78 Consolidated Financial Statements ...........................................................................................96 Appendix ................................................................................................................. 155 Surgical Contracts .....................................................................................................................156 List of AHS Funded Facilities ....................................................................................................157 www.albertahealthservices.ca i ANNUAL REPORT 2011-2012 LETTER OF ACCOUNTABILITY We have the honour to present the annual report for Alberta Health Services for the fiscal year ended March 31, 2012. This annual report was prepared under the Board’s direction, in accordance with the Government Accountability Act, Regional Health Authorities Act and directions provided by the Minister of Health and Wellness. All material economic and fiscal implications known as of June 7, 2012, have been considered in preparing the Annual Report. Respectfully submitted on behalf of Alberta Health Services Board, “Original Signed by Catherine Roozen” Catherine Roozen AHS Board Chair WELCOME TO THE 2011–2012 ANNUAL REPORT The past 12 months have been a time of progress and improvement for Alberta Health Services. We continued to build on the stability and direction provided by the 5-Year Health Action Plan and the Government of Alberta’s five-year health funding commitment. We laid the groundwork for growth, and redoubled our effort to create the progressive, responsible, patient-focused health system Albertans say they want. We recognize every community in Alberta is unique and, as such, we restructured to ensure decisions are made closest to where care is provided. Today, our five zones have much greater decision-making and accountability using a structure that draws equally from clinical and operational leadership, and encourages greater community engagement through our Health Advisory Councils. With our renewed focus on patient care, most performance measures are trending in a positive direction. Length of stay in our emergency departments is down. Wait times for many surgeries are down. There are more continuing care spaces across the province and significantly more seniors are benefiting from care in their own homes. We still have much work ahead, but it is clear we are well beyond talking about what needs to be done and are actually getting it done. We remain focused on how best to take care of Albertans, at every age, in every community, and remain committed to being open and transparent. I am confident we are taking the right steps that will add up to great strides in health care. “Original Signed by Dr. Chris Eagle” Dr. Chris Eagle President and CEO ii OUR STORIES Alberta Health Services is structured around three key goals which include Quality, Access and Sustainability. These three goals are interconnected and need to work together. Our success will be measured by the health and wellness of Albertans, their ability to access the system and our ability to meet these goals in a sustainable manner. • Quality: health care services are safe, effective and patient-focused • Access: appropriate health care services are available • Sustainability: health care services are provided within available resources both now and into the future The following stories illustrate some of the accomplishments and progress that have been made over the past year. There are truly an unlimited number of achievements in patient care by the individuals and teams that deliver and support health care in this province. The stories are grouped into six priority areas which in combination have advanced our goals of Quality, Access and Sustainability. Improve Access and Reduce Wait Times We are committed to providing quality health care for Albertans, at the right time, in the right place. We have made positive strides in decreasing wait times and improving access to that care in many areas. This section provides a view of some of the ways that transformation is taking place. Seniors Providing more choice and adding more continuing care spaces throughout Alberta is part of a five-year plan to meet the needs of Alberta’s aging population. Often this means helping seniors remain in the comfort of the home, safely. We have also found innovative ways to provide health care to our seniors, with more convenience and comfort. Primary Care Primary care is a patient’s first point of contact with the health system and we know that stronger primary care leads to better health outcomes. Alberta Health Services is supporting primary care services by providing care and resources to help Albertans manage and improve their health. Important focus has also been placed on addiction and mental health services, which have been highlighted through some of the stories included in this report. Wellness Alberta Health Services is working to inspire and create opportunities for learning, health and healing. Promoting wellness in our population is about more than preventing illness. It’s about supporting Albertans to achieve the best health possible by building mental, physical, social and spiritual well-being. Enabling One System It’s a great responsibility and a daunting task to serve 3.8 million Albertans over 661,848 square kilometres. As the largest health care organization in this country, AHS has reached our three-year milestone. In that time, we have worked to create systems that support our staff and physicians in delivering the highest standards of care to our population. These stories show how Alberta Health Services has been finding strategic and efficient ways to work as one system. Research and Technology Exciting health research is taking place in this province that is making a difference in the lives of Albertans today and changing the course of how illness and disease will be treated in the future. We are also fortunate to have unprecedented access to new technology in this province. Examples of both of these areas are highlighted in this section of our Annual Report. www.albertahealthservices.ca 1 ANNUAL REPORT 2011-2012 QEII trauma team members in Grande Prairie, from left: Karen Seymour, Jeannette Cochrane, Dr. Tom Peebles, Dr. Richard Beekman, James Moffatt and Candice Keddie. New Trauma Team Ready for Action A newly formed team of health professionals equipped patient is being transported by Emergency Medical with trauma medical equipment is now immediately Services (EMS). When the patient arrives, trauma care is available when trauma patients arrive by ambulance to immediate. the QEII Hospital emergency department. The trauma team can include various medical specialists, This new initiative, launched this past August at the depending on the nature of the injuries, but always Alberta Health Services (AHS) facility, can trigger the includes a radiologist, who ensures a CT scanner is mobilization of a specialized trauma team while the ready for the patient; laboratory staff, who gather at the 2 ACCESS emergency entrance ready to take blood samples; and Previously, decisions about staff and equipment would a respiratory therapist, who can quickly clear possible be made upon a trauma patient’s arrival. The delivery of blockages in the patient’s airway. The team also includes care was prompt, but there was room for improvement. a co-ordinated effort between the emergency
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