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Welcome to the Car Rental Dashboard Welcome to the Car Rental Dashboard Corporate Discount # The information contained in this document is valid through About National and Enterprise National Car Rental and Enterprise Rent-A-Car: Your Business Is Our Business. Welcome to the Car Rental Dashboard, where you can find all the details you need regarding your company’s car rental program. Your company now has two great brands to choose from for business and leisure travel: Complimentary Emerald Club® membership. Bypass the counter and choose your own car via the Emerald Aisle in 62 major airport markets. Earn free rental credits every time you rent by opting in on your Emerald Club profile. And now, earn credits at participating Enterprise locations.* Arrival alerts: An email is sent to you prior to your anticipated arrival reminding you of your reservation number and provides wayfinding to the rental location. Return alerts: An email is sent four hours prior to your return with the return location address, a map link, and a contact number for extending your reservation. Drop & GoSM for express car return through the delivery of e-receipts. Free pick-up and delivery from your office or home.** Corporate Discount # More than 5,500 neighborhood and airport branch offices located within 15 miles of 90 percent of the U.S. population. Award-winning customer service. Savings on long-term rentals via Month Or More® Rental Plan. * For the definition of qualifying rental, a list of non-participating locations, and other important changes to the terms and conditions, please review the revised Emerald Club Master Rental Agreement and Program Rules and Conditions, which can be found at emeraldclub.com. The information contained in this document is valid through ** Pick-up and drop-off service is subject to geographic and other restrictions. Frequently Asked Questions Have questions about the car rental process, loyalty club membership, or leisure rentals? Shown below are answers to some of the popular questions. If you can’t find the answer you’re looking for, click the link for further topics on the customer support site for each section. National Car Rental Emerald Club Q. Can you explain one-way rentals, unlimited mileage and drop fees? Q. If I’m already an Emerald Club member, do I need to enroll again? A. All one-way rentals should go through National. Authorized one-way rentals A. No, it’s not necessary to enroll again. However, you will need to update include a flat rate that includes unlimited mileage and no drop fee charges for your member profile with your current corporate credit card and Corporate compact through full size cars. Other car class categories will be charged the Discount information (the Corporate Discount is what links you to your base rate plus mileage. company’s program to ensure you receive the appropriate rates and benefits). Q. What if I have a car on rent and decide I need to return to a different city? To update your profile, visit emeraldclub.com. To update your Corporate A. Please contact your travel agency for a change in drop location. Only certain Discount Number (listed in the lower left-hand corner of this page), please call cars are authorized to go one way and unauthorized one-way rentals will our member services line at 1-800-962-7070 between the hours of 9 a.m. – incur a drop charge. 6 p.m. EST, Monday through Friday. Q. Once I’ve enrolled in the Emerald Club, how soon can I make a For further questions about National Car Rental, click here. reservation and receive my Emerald Club benefits? A. When you enroll via the custom link, you will receive your Emerald Club Enterprise Rent-A-Car number and your membership will be immediately available for use. Your new Q. Will you pick me up or can you deliver the car/pick-up the car? member packet with membership card will arrive via first class mail in 2-3 A. Our free Pick-up service is available to all customers and should be arranged weeks. To receive benefits immediately, include your Emerald Club number directly with your local Home City (non-airport) branch. Find a Location in the reservation. Be sure to update your traveler profile. The Emerald Club number should be used as your loyalty number for both National Car Rental While we do not deliver the vehicle; during normal business hours your local and Enterprise Rent-A-Car. At the time of rental, your membership will be branch will arrange a convenient time to pick you up from a local home or validated by presenting your drivers license, and the credit card listed in your business address and take you to the branch to complete your paperwork profile or your Emerald Club member card. and pick up your vehicle. Upon the return of the vehicle during normal business hours, the location will Q. Can I rent for leisure travel with my Emerald Club membership? Corporate Discount # be happy to drop you back to your home, office, or a local business. A. Yes! Your Emerald Club membership is valid for all your rentals with National and Enterprise. It is however necessary to book with the leisure use Note: Due to security regulations “Airport Locations” are not able to offer Corporate Discount for your company. pick-up service. Airport locations not located in the terminal will provide shuttle service to and For further questions about Emerald Club membership, click here. from the terminal to the rental office. For further questions about Enterprise Rent-A-Car, click here. Need to extend a rental? Email us at [email protected]. The information contained in this document is valid through About Emerald Club® You will receive an enrollment link from your company’s travel manager. Once you have enrolled, you can immediately take advantage of the many benefits of Emerald Club. A member packet will be mailed to you within two to three weeks of enrollment. This packet will contain a personal Emerald Club card and an overview of The Emerald Club program including the benefits listed below. And now, Emerald Club members can earn rental credits at participating Enterprise locations.* Emerald Club Bypass the counter at most major U.S. airports. Unparalleled speed and convenience of the Emerald Aisle.** Choice of vehicle (any available class for the midsize rate). Drop & GoSM service expedites vehicle returns with automatic e-receipts. Earn free rental days. Emerald Club Executive All the benefits of Emerald Club membership, plus: Choose from the Executive Selection featuring Fullsize and higher class cars charged at the reserved Midsize rate. Take a virtual tour of the Guaranteed upgrades. Always pay for one car class less than the car Emerald Club experience. reserved (Fullsize through luxury). Take the virtual tour of the National Car Emerald Club Executive Elite Rental® Emerald Club®. Discover how All the benefits of Emerald Club Executive membership, plus: speed and the power of choice make us Rent from the Executive Selection, an exclusive section of the lot that one of the country’s top loyalty programs. provides full size and above vehicles at the midsize price. Car delivery to most private airport terminals within 50 miles of a National location in the U.S. (Charges may apply.)*** Corporate Discount # Guaranteed car (up to a Fullsize) with 24-hour notice. The information contained in this * For the definition of qualifying rental, a list of non-participating locations, and other important changes to the terms and conditions, please review the revised Emerald Club Master Rental Agreement and Program document is valid through Rules and Conditions, which can be found at emeraldclub.com.**Available at select locations only. Expedited counter service available at all other locations. ***Cannot be booked on-line. Total Transportation SolutionSM Solutions for your company: Solutions for you: CarShare Car Sales Membership based car sharing program Haggle-Free Buying Reduces the hassles of traditional transportation 120+ makes and models of used cars, trucks, vans and SUVs No-haggle pricing The CarShare fleet is ready and waiting With nearby locations and 24/7 online reservations, you have Worry-Free Ownership access to vehicles when and where you need it 7-Day Repurchase Agreement1 We have 25 makes and models, from fuel efficient vehicles and 12-month/12,000 Mile Limited Powertrain Warranty2 hybrids to specialty vehicles such as pick-up trucks, cargo vans For more information, visit enterprisecarsales.com. and minivans For more information, visit enterprisecarshare.com. Commercial Truck Customized fleet solutions We offer a wide variety of trucks and vans equipped for commercial use Rideshare Daily, weekly, or monthly rentals available A comprehensive alternative commute program for Minimum fleet maximum results companies looking to enhance their Employee Benefit Package Supporting seasonal, project based, peak and temporary vehicle needs Increased employee morale and retention Extensive coverage with locations throughout the U.S. and Canada Ease, or eliminate parking congestion Staffed with local professionals specializing in commercial truck rentals Carbon footprint reduction and tracking programs For more information, visit enterprisetrucks.com. For more information, visit vanpool.com. Fleet Management Improve Cash Flow Provides flexibility and lessens the need for debt; less debt reduces business risk Corporate Discount # Save Time Outsourcing your fleet needs allows you to focus on growing your business Transportation Solutions A business partner that can accommodate all of your transportation needs For more information, visit efleets.com. The information contained in this 1: Restrictions apply. For details, see an Enterprise Car Sales Manager. 2: Enterprise 12-Month Unlimited Mileage Roadside Assistance Package is provided by the American Automobile document is valid through Association (AAA) and its affiliated clubs in the United States and Canada.
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