HAPPY DAYS CHILDMINDING SERVICE
POLICIES AND PROCEDURES
LIST OF POLICIES AND PROCEDURES
1. ACCIDENT&INCIDENT POLICY 2. ADMISSION POLICY 3. ALCOHOL&OTHER SUBSTANCES POLICY 4. BULLYING POLICY 5. CHILD PROTECTION POLICY 6. COMPLAINTS PROCEDURE 7. CONFIDENTIALITY POLICY 8. DEPARTURE POLICY
9. DROPPING OFF&COLLECTIONS POLICY 10. EMERGENCY BACK UP POLICY 11. EQUAL OPPORTUNITY POLICY 12. FIRE EVACUATION PROCEDURE 13. FIRE POLICY 14. HEALTH&SAFETY POLICY 15. HEALTHY EATING POLICY 16. HYGIENE POLICY 17. LANGUAGE POLICY
18. LOST CHILD POLICY 19. MANAGING BEHAVIOUT POLICY&HOUSE RULES 20. MEDICINE POLICY
21. MOBILE PHONE AND CAMERA POLICY 22. OBSERVATION, ASSESSMENT AND PLANNING PROCEDURE AND PAPERWORK 23. OUTINGS POLICY 24. PAMENT POLICY 25. PERSONAL POSSESSION POLICY 26. PHYSICAL CONTACT POLICY
27. PARTNERSHIP WITH PARENTS&SHARED CARE POLICY 28. RISK ASSESSMENT POLICY
29. SETTLING IN POLICY 30. SICKNESS POLICY 31. SLEEPING BABY/CHILDS POLICY 32. SMOKING POLICY 33. LATE&UNCOLLECTED CHILD POLICY
As an OFSTED registered Childminder I am restricted to the number and ages of children that I can care for at any one time. These details are on my OFSTED REGISTRATION CERTIFICATE, which is displayed during my minding hours.
I am happy to take on any baby/child within my registered numbers and will not discriminate against children or their families for reasons such as race, religion, sex or ability. However, I will inform that I am unable to take any more children due to already reaching the capacity set by OFSTED.
All children are welcomed and encourage other children in my care to support me in this. I request four-week settling in period on the contract, so if any party (parents, child or me) is not happy with the arrangement it can be terminated easily. When taking on new child I take into consideration all the children already in my care who are happy and settled.
ALCOHOL & OTHER SUBSTANCES POLICY
As a responsible childminder it is my duty to protect all children; to be available to their needs and to be able to respond appropriately to any issues, causes for concern or dangers whilst children are under my care.
In order to do this I ensure that neither I, nor anyone else who has contact with the children whilst at my setting, is under the influence of alcohol or any other substances which may affect our ability to care for children.
I ensure that I or anyone who has contact with the children in my care whilst at my setting is taking medication which may affect their ability to care for children seeks medical advice and only work directly with children if it is confirmed that their ability to look after the children are not be impaired
If I or anyone else who has contact with the children in my care whilst at my setting is prescribed medication, other than routine antibiotics, I must inform OFSTED who will make a decision as to whether I can continue to mind whilst taking them.
If parents have been drinking alcohol during the time their children are under my care, I would advise if the parent arrange for another responsible person to collect the child, especially if they plan to drive home. Alternatively, parents can call me and discuss a delayed pick up if possible.
CHILDREN
As drugs and alcohol are now far more available to younger children, I must remain vigilant at all times. If I have any concerns with regards to a child being involved in alcohol, drugs or any other substances, I immediately will discuss the matter with the parents. I work with parents to support any matters relating to children. However, I do reserve the right to terminate the contract with immediate effect, if I am concerned that other children in my care might be placed at risk.
ACCIDENT & INCIDENT POLICY
It is my absolute priority to keep children safe while they are in my care. However, occasionally accidents and incidents do occur.
As a registered childminder, I ensure to comply with all legal and statutory requirements. I have attended Paediatric First Aid Course and now hold a valid certificate. I am trained to administer basic first aid treatment should a need arise. I possess a first aid box that is clearly labelled and easily accessible. All parents’ emergency contact numbers are kept with the first aid box. I hold signed written permission from parents on the Child Record Form to give first aid or seek emergency treatment for their child if it is needed.
If there is an accident, I will follow the below written procedure:
First and foremost I will reassure the injured child. I will ensure that the other children in my care are safe and can be observed. This may mean strapping a baby in a buggy or sitting an older child somewhere safe where they can be seen. Then I will assess the extent of the injuries and if possible I will deal with the injuries carrying out the first aid procedures necessary and for which I am trained. If not, I will ring 999 for help. If I have to accompany or take child to hospital I will contact the child’s parents as soon as possible requesting that they meet me at the hospital. If the child does not require hospital attention I will wait until the child is more settled and then I will contact the child’s parents to inform them of the accident/incident If there is an accident/incident which your child is not involved with but results in me leaving the childcare setting to attend doctors/hospital, my emergency back up cover will take over the care of your child and may contact you to collect your child straight away. If I have the accident, I will get the nearest responsible adult to help, while my emergency back up people are being contacted. They may then contact parents to collect their children. I will always do my best to make sure all children under my care are safe, reassured and kept calm. All accidents/incidents, however minor will be recorded on an accident report form and parents will be asked to read and sign them. A copy will be given to the parents. If there is an accident/incident where medical treatment is required I will inform OFSTED and my Insurance Company. I would request if parents keep me informed regarding their child’s condition following the accident/incident and if further medical advice has been sought.
BULLYING POLICY
Bulling is not tolerated on my premises and I endeavour to achieve a non-bulling environment !
Bullying is the repetitive, intentional hurting of one person or group by another person or group, where the relationship involves an imbalance of power. It can happen face- to-face or through cyberspace, and comes in many different forms:
Verbal: Name calling, persistent teasing, mocking, taunting and threats. Physical: Any form of physical violence, intimidating behaviour, theft or the intentional damage of possessions. This includes hitting, kicking and pushing. Emotional: Excluding, tormenting, ridiculing, humiliation, setting people up and spreading rumours. Cyber: Cyber bullying is the misuse of digital technologies or communications to bully a person or a group, typically through messages or actions that are threatening and/or intended to cause offence, anxiety or humiliation.
Being bullied can result in the victim having depression, low self-esteem, shyness, poor academic achievement, isolation and in extreme cases threatened or attempted suicide.
If a bully is left unchecked they will learn they can get away with violence and aggression. A bully has a higher chance of acquiring a criminal record and not being able to have good relationships when they become an adult.
If I have any concerns that a child in my care is being bullied at (pre-) school or is bullying, I will discuss the matter with the parents immediately. I will work with parents to support their child to resolve the problem.
If a child is being bullied: I will have open conversation and I will follow these guidelines:
Speak in private: I will find a quiet time when we won't be disturbed to discuss the different types of bullying. Be patient, calm and understanding: I will put my feelings aside and really listen to what the child is telling me. Reassure them: I will make it clear that the bullying is not their fault and praise them for being brave enough to confide in me. Give support and trust: I will let the child know that I will need to talk to the school, but promise not to take action without discussing it with them first. We will openly explore the options together, and come to an agreed course of action. I will work with parents to help the child to develop techniques to deal with the bully- assertiveness, walking away etc.
If a child is the bully:
I will reassure the child that I still care about them but it is their behaviour I don’t like and I will work with them to help change this I will work with the child to find ways to make amends for their actions I will develop a reward structure for good behaviour I will discuss the matter with the parents, not in front of the child, to see if there are any problems that may have triggered the bullying.
Suggested further reading:
Preventing Bullying a Parent’s Guide & You can beat bullying a guide for young people Both these publications are available here www.kidscape.org.uk
CONFIDENTIALITY POLICY
According to the Data Protection Act all information about a child and his/her family is confidential and must not be disclosed or shared with third party unless parental permission is obtained, or the welfare of the child is concerned. All records are kept within the confidentiality agreement and stored in a secure place.
Records and reports about your child will be only shown to you and never to other parents and vice versa.
All information stored in my personal computer will be password –protected as to exclude other users of the computer to reach any personal information about the children.
DEPARTURE POLICY
It is always sad when it is time for a child to leave my childcare setting. I hope the child will have enjoyed the time they have spent with me and takes away some happy, pleasurable memories. I also hope the child take with them the knowledge that they are a very special child not only to me but to friends that I am certain they will make whilst in my care. With this in mind I feel it is important that all the children have the opportunity to say goodbye in a fun way. If possible I like to organise a special leaving party for the child and all the minded children in my care. This gives the other minded children the opportunity to make a goodbye card/gift if they wish to. It is also a good time, providing parents are happy for their child to do this, for the children to swap contact details (address, phone numbers, mobile numbers, email address, ets) so they can stay in touch.
When the day comes that a child departs my childcare setting I will provide you with a folder containing the child’s artwork, photographs, records of activities, etc. However, I will need to retain original paperwork (contracts, permission forms, etc) and a small amount of the child’s artwork and photographs as OFSTED make request to see this during an inspection.
I do ask that parents stay in touch, it is great for the child to retain the link and I love to hear how the child is progressing.
I ask departing parents to sign a form saying that our contract has now been terminated and that the last day of minding was…. This is for the Inland Revenue and my accounting procedures.
COMPLAINTS PROCEDURE
As a registered childminder I aim to work in close partnership with all parents to meet the needs of their children. Maintaining good communication between both parties will aid with this. Parents should immediately bring to my attention any aspect of my service they are not happy with so that every effort can be made to resolve the matter by frank and open discussion.
If you prefer you could set out the issue in writing, or by sending an email to me at [email protected]. It is a condition of my registration to investigate all written complaints relating to the requirements of the Early Years Foundation Stage and I will notify the complainant of the outcome within 24 hours of the receipt of the complaint.
If I do receive a formal written complaint, I will inform Ofsted within 28 days that a complaint has been made.
I will keep a written record of all complaints and their outcome. Confidentiality will be maintained but, as required, I will provide Ofsted, on request, with a written record of all complaints within a specified period and the action taken as a result of each complaint.
I will record the following information:
The name of the person making the complaint. The Early Years Foundation Stage requirement(s) to which the complaint relates. The nature of the complaint. The date and time of the complaint. Any action taken in response to the complaint. The outcome of the complaint investigation (for example, ways the service has improved). Details of the information and findings that were given to the person making the complaint, including any action taken.
If the complaint cannot be resolved or if the complaint is of a serious nature and you feel you cannot discuss it with me you should contact Ofsted
Contact number Address: 0300 123 1231
Ofsted Piccadilly Gate Store Street Email address Manchester [email protected] M1 2WD
DROPPING OFF & COLLECTIONS POLICY
Dropping Off
I would advise all parents to inform me in advance if they intend to arrive at a different time from the contracted one. If they arrive unexpectedly early I may not be ready to care for their child. If they are late, I may have to take children to school/pre-school and will not be able to wait for them. I am happy to discuss and change the contracted hours if appropriate.
Collection
I will only release a child from my care to adults who have permission to collect him/her. I will therefore need parents to provide me with a list of people authorised to collect. It would be helpful, if they are not known to me, to include a description or a photograph for me to keep on file.
In the event of an emergency, I suggest to operate a password system where parents can send someone not authorised to collect their child but who is able to give the password. I will discuss with parents and ask them to agree to this system, by signing the appropriate form.
It is important that parents arrive at the contracted time to collect their child. Even very young children learn our routine and know when their parents are due. They can become distressed if parents are late. I know sometimes delays are unavoidable, especially if parents are relying on public transport. If parents are delayed, for whatever reason I advise to contact me and let me know when they expect to arrive. I will normally be able to accommodate the additional care, however if I am unable, I will contact other adults from the authorised list and arrange for them to collect the child. I will reassure the child that their parents are on the way and if necessary organise additional activities and a meal.
If I have not heard from you and you are very late I will follow my late collection/uncollected policy. I will also attempt to contact the emergency numbers provided. If I am unable to make contact with anyone I will inform Social Services and follow their advice.
I reserve the right to make an additional charge for late collection
EMERGENCY EVACUATION PROCEDURE
This procedure is developed in order to give clear guidance on how to evacuate my home in the event of an emergency. Emergency is considered if there is an immediate danger for the children, childminder, assistant, or any visitor who may be on the premises. This could be any of the following: fire, gas leak, flooding, earthquake, est.
I will undertake regular evacuation practices with children, so they will not be alarmed in the event of the situation being real. The drills are to be carried out on different days of the week to ensure all children practice. The details are to be recorded in the fire/evacuation log.
The following steps are to be followed:
Shout three times ‘’FIRE, FIRE, FIRE’’ and Blow the whistle Evacuate the children using the safest and nearest exit available (2 fire exit ) Ensure to take:
Emergency contacts which must be placed near the fire exits Attendance Record for the day Mobile phone Assemble at the back of the house or at the end of the garden if leaving via the rear of the house Contact the emergency services Comfort and reassure the children Arrange safe place for the children to stay until parents can collect them Follow the instructions of the Emergency Services Do not return to the building until the Emergency Services have declared it safe to do so
EMERGENCY BACK UP POLICY
This policy provides guidance to all involved in the childcare on what procedure to follow in case of a medical emergency. This is considered when medical attention is required.
In case of an emergency where a child is involved, the responsible person should be able to assess the situation appropriately and decide whether to take the child to the hospital or to call for an ambulance.
1. In either case the responsible person should be fully aware and ready to provide with documents of child’s personal details, including any medication, allergies or other conditions that the hospital/medical staff should be aware of.
2. The responsible person, although first aider, should under no circumstances undertake steps that can have adverse effect on the child’s condition.
3. The responsible person has a duty to inform the child’s parents as soon as possible of what has happened
4. The responsible person should ensure that all other children are safe and will remain safe until the emergency is dealt with. This may mean that if required the children might be taken along with the responsible person to the hospital until cover is found. This way delays with regards to the emergency of the situation could be prevented
5. The responsible person must have previously arranged for a back up in the face of another registered childminder, or personal assistant who can take over while the responsible person is dealing with the emergency or is in an emergency state herself
6. In case of an emergency with the childminder it would be a good practice if the responsible person keeps a SOS letter describing what is her role and responsibilities, and gives clear directives who should be contacted for help
Equal Opportunities Policy and Procedure
“The EYFS seeks to provide equality of opportunity and anti-discriminatory practice, ensuring that every child is included and supported.”
Page 5 of the Statutory Framework for the EYFS 2014
“Providers must follow their legal responsibilities under the Equality Act 2010” (3.58)
“Providers must have arrangements in place to support children with SEN or disabilities.” (3.67)
.
I am committed to provide equality of opportunity and anti-discriminatory practice, ensuring every child is included and supported.
My ethos is to ensure positive attitudes to diversity and difference, so that every child is included and not disadvantaged because of ethnicity, culture or religion, home language, family background, special educational needs, disability, gender or ability.
I have a legal duty under the Equality Act 2010 to be inclusive and offer an inclusive provision to children and their families. The Act incorporates the Disability Discrimination Act (1995) stating that children with disabilities must not be treated less favourably than children without a disability. ‘Reasonable adjustments’ will be made to enable children with a disability to participate.
Children learn from an early age to value diversity in others and grow up making a positive contribution to society.
I will meet the individual needs of all children by:
Valuing each child for whom they are and recognising differences; so they feel understood whatever their ability, ethnic background or gender. Valuing each child’s culture by making connections between experiences at home, my setting and the wider community. Talking to parents and/or carers about their child’s progress and development, planning appropriate support where identified. Delivering personalised learning, development and care to help children get the best possible start in life.
Children who have special educational needs or a disability will be included, valued and supported by identifying the need for additional support as early as possible:
I am aware of specialist help available from the Early Learning & Childcare Team on 01942 828 849. I can attend an ‘Inclusion Progress Meeting’ (IPM),with your written permission, by contacting [email protected] I will work with parents and/or carers and other agencies where required. I will ask parents and/or carers if there is a need for any special services or equipment for children who may require additional support. I put into practice the 0-25 Special Educational Needs and Disability Code of Practice ; using the graduated response for identifying, assessing and responding to children’s special educational needs.
I monitor the effectiveness of my inclusive practice by: o Listening to and valuing all children in my setting, ensuring they have a voice. o Observing children in my setting and assessing whether the learning environment encourages inclusive practice. o Ensuring my knowledge about different cultural groups is kept up-to- date. o Actively avoiding gender stereotyping and challenging any expression of prejudice or discrimination by children or adults.
I promote and value diversity and difference by: o Being positive about differences between people and support children’s acceptance of difference. o Celebrating and valuing cultural, religious and community events and experiences. o Providing books and resources which represent children’s diverse backgrounds and which avoid negative stereotypes. o Providing positive images of all children, including disabilities. o Supporting children’s understanding of difference and empathy encouraging positive attitudes and challenge negative attitudes with the use of props such as puppets and dolls to tell stories about diverse experiences, ensuring that negative stereotyping is avoided. o Encouraging children to talk about their own home and community life, and to find about other children’s experiences. o Strengthening the positive impressions children have of their own cultures and faiths, and those in their community, by sharing and celebrating a range of practices and special events. o Visiting different parts of the local community. o Providing role-play areas with a variety of resources reflecting diversity.
Sharing stories that reflect the diversity of children’s experiences.
o Ensuring that children learning English as an additional language have opportunities to express themselves in their home language some of the time. o Taking reasonable steps to provide opportunities for children to develop and use their home language in play and learning, supporting their language development at home. I must also ensure that children have sufficient opportunities to learn and reach a good standard in English language.
Under the requirements of the Childcare Register childcare will be accessible and inclusive by taking all reasonable steps to ensure that the needs of each child, relating to their childcare, are met; and not refuse to provide childcare or treat any child less favourably than another child due to their race, religion, home language, family background, gender or disability and/or learning difficulty. I must consider whether a child may have a special educational need or disability which requires specialist support. I will link with, and help families to access, relevant services from other agencies as appropriate
I regularly review and evaluate the effectiveness of my inclusive practis.
FIRE EVACUATION PROCEDURE
This fire procedure is designed for this home only and will be introduced to all adults/children who are staying on or visiting the premises.
As responsible childminder I conduct regular risk assessments of the setting and take preventative action to ensure that the possibility of any fire within the property is mitigated.
Some of the preventative measures I take include (but are not limited to) the following:
Never have open fires whilst caring for children Never use candles or any other kind of naked flame (other than the hob). Ensure electrical wires are safe. Minimise the use of the oven hob (using the microwave where possible instead) Ensure no flammable materials are kept or placed next to naked flames. Never allow anyone to smoke in my setting when children are present. Ensure matches and lighters are stored securely out of the reach of children. Check the smoke alarm works correctly on a regular basis Carry our fire evacuation drills with the children Keep a fire blanket easily accessible
In the unlikely situation that a fire does occur I will take the following action
1. There are two fire exits, one is the main entrance and the other one the playroom backdoor, leading to the garden 2. In case there is a fire on the first floor and the fire exits are blocked, adults/children should remain in the room. The door must be shut closed and all gaps covered with blankets/towels as to prevent fume and flames to reach in until the arrival of the fire brigade 3. All children should be trained regularly on fire evacuation procedure. They should recognise that on hearing the word: ‘’FIRE, FIRE, FIRE’’ three times and the whistle blowing, they have to line up and follow me strictly. 4. All training undertaken on fire evacuation procedure should be recorded in a specifically designed by me fire log. 5. Fire log should also contain weekly ratio, weekly attendance record and emergency contacts and must be placed near the fire exit
On discovering a fire, I have to decide whether it is safe to tackle the fire. If not, I have to evacuate the children first to a safe place and then to contact the fire brigade. I have to be in a possession of a mobile/landline phone, and the fire log when leaving the property. Parents should be informed about the situation once the fire brigade is contacted.
HEALTH AND SAFETY POLICY
The Health and Safety of all children and people who stay or visit my house is paramount to me. Therefore I have documented the following procedures as to ensure that the environment is maintained safe and free from hazards at all times.
All toys are checked and cleaned regularly to ensure they are safe to be used. Any broken or hazardous toys are removed immediately. Children are only offered toys and resources that are suitable for their age/stage of development I do a quick risk assessment of my home every morning before the children arrive to ensure that it is a safe environment for minded children, parents, visitors and my family and me. All plug sockets not in use have socket covers All equipment are checked and cleaned regularly. All equipment is fitted with the correct safety harnesses to prevent accidents, for example highchair and pushchairs. Car seats are checked regularly to ensure they are correctly fitted. If necessary I will get them checked with the Road Safety Team at the Widmore Centre. I never use a second hand carseat, as I do not know its history. My car is regularly serviced, MOT checked and insured. I keep the safety locks on the back doors working. I use safety equipment appropriate for the children in my care, ie safety gates etc. These are checked regularly. I keep my front door locked with the keys on a hook up high to prevent the children opening the door to strangers. I have procedures in place in the event of a fire (see separate policy) I keep a fire blanket in my kitchen in the event of emergency I keep my kitchen very clean, following hygiene guidelines on the storing of food, keeping the fridge at the correct temperature etc I ensure that the children do not have access to any waste, the bins are emptied daily and any used nappies are double wrapped and placed in the outdoor rubbish bin. I do not permit smoking in my home (see separate policy) I follow strict hygiene guidelines to prevent contamination (see separate policy) I have strict Child protection guidelines in place (see separate policy) Children must stay with me when we are away from home. Younger child will be strapped in a pushchair, older children will either be on a harness or wrist strap, and holding onto my hand/pushchair. I have emergency contact details with me at all times should I need to contact the parents. I work with parents to teach the children about safety issues like crossing the road and stranger danger. I work with parents to teach the children about making healthy food choices and physical exercise. Sleeping children are regularly monitored and I use a baby monitor as well I discourage the children from keeping ‘secrets’
HEALTHY EATING POLICY
I follow “state-of-the-art” trends in healthy nutrition. The fulfilled diet requires coverage of all six main nutritional groups:
Cereals and potatoes Fresh fruits and vegetables Meat, fish, eggs, legumes and nuts Milk and dairy products Added fats – butter and sunflower oil Sugar and honey
I provide four meals a day: Breakfast / Snack before lunch / Lunch / Afternoon snack
I will never offer fizzy drinks to children and always provide fresh drinking water, and full fat milk.
I do not encourage children to eat sweets; however I do sometimes offer sweets for special occasions.
The weekly menu is arranged according to any dietary / allergy requirements, or cultural / religious beliefs.
I am happy to support parents if their child is weaning.
HYGIENE POLICY
In order to prevent the spread of germs and illnesses, I would like to introduce my hygiene policy and to encourage all children, and adults on the premises to adhere to it.
Children are encouraged to wash their hands before and after meals, after going to the toilet, on entering the house (arrivals from home, outings etc), after touching animals (if outside). I will assist children in hand washing, teaching them the correct washing and drying procedures.
In order to prevent cross contamination, I recently (03/2014)replaced the towel drying procedure with a tissue drying procedure
I am happy to support children in the process of brushing their teeth should parents request so and provide with a clean toothbrush and age appropriate tooth paste.
I will assist children in wiping their noses when they have minor colds and try to teach them how to blow their noses. I will explain to them the importance of disposing appropriately of dirty tissues to prevent the spread of germs. I will also encourage children to put their hands over their mouths when coughing/sneezing and to wipe with clean tissue afterwards.
I will follow strict hygiene routines in my kitchen, (disinfecting all the surfaces, using the correct chopping boards, and other utensils; ensuring the fridge/freezer is at the correct temperature; food is stored correctly in it) toilet, (disinfecting the seat/surfaces; ensure adequate supply of toilet wet/dry paper is available), bathroom (disinfecting all surfaces; adequate supply of washing liquid is available)
I ensure that there is always enough antibacterial wipes and other disinfectants on the premises.
LANGUAGE POLICY
This policy is written for children who may use English as a second language.
I have made a commitment to value the language and cultures of all children in my care. I will endeavour to promote a positive attitude towards bilingualism and provide an opportunity for the development of the child’s home language.
I understand that young bilingual learners need time to observe, tune into the new language and try out things that are unfamiliar to them. I also understand that children need to have books and stories that have some link with different cultures, clear illustrations, repeated actions and language patterns and offer a visual support in the form of pictures, puppets and real objects.
I will try my utmost to ensure that activities are practical and I will remember that I may need to repeat key vocabulary and phrases.
I will work closely with the family to ensure the needs of their child are met. I will seek their support to obtain books and resources in their home language.
LOST CHILD POLICY
This policy is a guidance of the actions that have to be taken to prevent a child being lost and if lost how to act in the most efficient way
1. In order to prevent a child’s opening the front/back door and leaving the property, all doors must be kept locked and the keys hooked in a cabinet, high above the reach of children 2. When outing is to take place I have to ensure that the adult-child ratio is considered and enforced and risk assessment is in place 3. I should not arrange an outings at a distance from my home if there is no assistants available 4. I should ensure that all children are either stripped safely in the pushchair or wear safety reigns. 5. I should ensure to carry all children’s photographs with me while on an outing 6. If a child is lost during an outing, I or another responsible person should ensure to check back all the places that had been visited during the outing while the assistant should take care of the rest of the children 7. I/responsible person should ensure to have an unnamed photograph which is to be shown to people who may have witnessed the child. 8. If the child is still not being found, the police and the parents should be informed immediately 9. The police should be given child’s personal details, including details about favourite toys, stories, songs or preferred methods/language of communication. 10. All neighbours to be informed of the missing child in case the child finds his/her way back
MANAGING BEHAVIOUR POLICY
As a childminder, my primary aim is to deliver high quality of service. I recognise the benefits of providing a happy, safe and pleasant environment for all children and parents. I would like all children to feel welcome in my home and would not tolerate misbehaving of any kind. I would like to define what ‘’challenging behaviour’’ means to me by citing Dross and Reichle (1991): ‘’ Behaviour emitted by a child that results in self injury, or injuries to others, causes damage to the physical environment, interferes with the acquisition of a new skill and/or socially isolates the child’’. In order to achieve high standards of care, I set out my own house rules which will help me manage the behaviour of all children in my care. My understanding is that all children need clear and consistent boundaries in order to model the expected behaviour. I believe in endorsing positive intentions for children’s development rather than ‘’control’’. I do not, and will not, administer physical or any other form of punishment with intention of causing pain or discomfort, nor any kind of humiliating or hurtful treatment to any child in my care.
PROCEDURE
I keep up to date with behaviour management issues and relevant legislation by taking training (when needed) and by reading relevant publications, such as Child Care Magazine, Practical, Professional Childcare and Who Mind
All parents receive a copy of my Managing Behaviour Policy during their initial visit. Parents are given opportunity to read and discuss methods to manage children’s behaviour. Wherever possible I try to meet parents’ requests for the care of their children according to their values and practices. Records are updated during regular review meetings with parents.
I work together with parents by offering regular review meetings as to ensure there is a consistency in the way the children are cared for. I consider a consistent approach benefits the child’s welfare and helps ensure that the child is not confused. During the meetings I discuss with parents their child’s care and any issues or concerns, preferably when the child is not present. If I do not share the same first language as the child’s parent, I will find a way of communicating effectively with them. This may include seeking guidance from Barnet Family Information Services team.
Parents are informed about my expectations to notify me of any changes in the child’s home circumstances, care arrangements or any other changes which may affect the child’s behaviour such as a new baby, parent’s separation, divorce procedures, bereavement, new partner, est. All information shared will be treated according to the confidentiality policy unless there appears to be a child protection issue.
MY STATEMENT:
I aim to be firm and consistent so that children know and feel secure within the boundaries I set. I will ensure all involved with children’s care to follow same/similar approach.
I will keep my expectations of children’s behaviour realistic for each individual child.
I endeavour to see ‘’behaviour’’ as part of the growing and development process and will observe closely what triggers a child’s negative behaviour.
I will help children understand what positive behaviour is and will make sure never to label them when discussing negative behaviour.
I will encourage responsibility by talking to children about choices and their possible consequences.
I will use distracting and re-directing children’s activities as a way of discouraging unwanted behaviour.
I will respond positively to children who constantly seek attention or are disruptive.
I will help children maintain their self-esteem by showing disapproval or ignoring their bad behaviour not the child themselves.
I will only physically intervene, and possibly restrain a child to prevent an accident, such as a child running into the road, or to prevent an injury or damage. All significant incidents are recorded in an incident book and will be shared and discussed with the parents of the child concerned so that any behavioural issues will be resolved together.
If I have concerns about a child’s behaviour which are not being resolved, I will ask for permission from the parents to talk it through with another childcare professional. I may contact PACEY, the NSPCC, health visitor or the local early years team (or other relevant advice service) for confidential advice.
Concerns that could identify a particular child are kept confidential and only shared with people who need to know this information.
I encourage appropriate behaviour by:
Setting a good example, I aim to be a positive role model as children copy what they see. Children learn values and behaviour from adults. I readily praise, approve and reward wanted behaviour, such as sharing, to encourage it to be repeated. Using praise helps to show that I value the child and it helps to build their self-esteem. I praise children to their parents and other people when they have behaved as expected. I try to be consistent when saying “no” and explain reasons why it is not appropriate and considered unwanted behaviour. My expectations are flexible and realistic and are adjusted to the age, level of understanding, maturity and stage of development of the child. I try to involve children in setting and agreeing house rules.
House rules
The following house rules have been developed to encourage positive behaviour.
We do not swear, call each other names, fight, and bite or deliberately hurt anyone else. We share toys, games, books and help to tidy them away when we finished playing. We are kind to each other We talk nicely to each other and treat each other the same We use manners We eat and drink at the table or in the high chair to help keep the house clean and to avoid accidents We never damage other people’s property We keep the air free from smoke. We always take our shoes off inside We always wash our hands before meals. We take care of the toys, furniture and other equipment.
Children are guided away from doing things which:
are dangerous or hurtful or offensive to someone else are dangerous to the child will make the child unwelcome or unacceptable to other people damage other people’s property.
MEDICINE POLICY
As a childcare provider I will ensure that I implement an effective procedure to meet the individual needs of a child when administering medicines. In order to achieve this I will do the following:
I will discuss with parents the administration of medication and will obtain written permission for each and every medicine to be administered while the child is under my care, including non-prescribed medication, such as Calpol and Nurofen. I will keep a written record of all the medicines (prescribed and non-prescribed) that are stored at my premises. Although I will have a signed written permission from parents to administer medication, I will inform the parents when a medicine has been administered including the time and dosage. I will record all medication administered in my book and request a parental signature at the end of each day.. All prescribed medication must be in its original bottle/container and not decanted. It must be clearly labelled with your child’s name, dosage, frequency, duration and the details of the doctor/pharmacy. If your child has a self-held medication (inhaler), please discuss it with me and ensure to provide an additional one to be kept at my home. This is to prevent incident in case the medication is forgotten. If your child has acute allergies and needs an epipen or other medication, please discuss it with me, as I may need additional training If the administration of the prescribed medication requires technical/medical knowledge then I will attend training from a qualified health professional. The training should be specific to the child in question. I will never administer medicines containing aspirin to a child under the age of 16 unless they have been prescribed by a doctor. I must be informed of any medication given to your child prior to arriving into my care. I must receive a written note containing details about the medication, the dose and the time when it was given. This will help me identify if your child is having an allergic reacting to the medication. All medication will be stored and kept strictly in accordance with the product instructions and in the original container in which it was dispensed. If I have a child in my care with long term medical needs then I will ensure that I have sufficient information about the child’s medical condition and will work in partnership with parents to assist the administration of any prescribed medication.
OBSERVATION ASSESSMENT AND PLANNING PROCEDURE AND PAPERWORK
Guidance to the Foundation Stage Curriculum states:
‘Practioners must be able to observe and respond appropriately to children’.
This principle requires practioners to observe children and respond appropriately to help them make progress. This is demonstrated when practioners;
Make systematic observations and assessment of each child’s achievements, interests and learning styles, Use these observations and assessments to identify learning priorities and plan relevant and motivating learning experiences for each child Match their observations to the expectations of the early learning goals’
Depending on the age of your child I will either be using the Birth to three matters framework or the Foundation Stage Curriculum to support my work.
I will make regular observations on your child, using different mediums, for example, ticklists and tracker books, photographs, written observations or video recordings. You are welcome to see copies of any of my observations. All observations are only made for personal use and will remain confidential.
I request each parent to sign a form giving me permission to carry out and record observations on their child.
OUTINGS POLICY
When taking children on outings it is essential that proper planning is done to ensure the safety and welfare of all children involved.
In order to do this I will ensure that:
I endeavour to organise outings to fit in with the needs of the children and any theme weeks we may be having. I ensure that I have the necessary equipment and resources to keep all children safe, including car seats, pushchairs and harnesses. In all trips in the car I ensure that each child is securely strapped into their car seat and that the maximum number of passengers is never exceeded. The ratio of adults to children on any outing will never be less than 1 adult to 3 children. I carry out a trial run and full risk assessment of the proposed outing I obtain written parental permission for children to take part in regular, local outings whilst in my care and specific written permission for a longer or more involved outing I take essential equipment for each child on outings as necessary, including contact telephone numbers for parents, a first-aid kit, nappies & changing bags, antibacterial wipes, spare clothes, mobile phone, drinks and healthy snacks I ensure to carry a contact card for each child and a card for me which explains that I am a registered childminder I keep records for parental inspection of any vehicles in which children are transported, including insurance details, and a list of named drivers I will ensure that any driver transporting children in their own vehicle has adequate insurance cover, Mot certificate and the car is taxed
PARTNERSHIP WITH PARENTS SHARED CARE POLICY
As a parent / childminder I would like to inform you that I acknowledge you (the parents) as the most important people in your child’s life. Although children can fall multiple attachments, they can differentiate between their parents and other environment. Therefore I hope that I will be able to build up a good partnership with you and ensure that the care I provide is consistent. The following description will give you a clear guidance on how I will work with you.
On contacting me, I will book you for an initial visit, when you will be shown the premises and will be given an opportunity to ask as many questions as you may have. You will be able to witness how a normal day is run and to meet other children who are looked after. I will provide a copy of all my policies and procedures and house rules for you to read and familiarise. I will request from you to fill in a personal questionnaire giving me details about your child. Wherever possible I will try to meet parents’ requests for the care of their children. I will respect and value family beliefs, dietary requirements, dress code, hair and skin care, help required with toilet and washing, ets. I will use an individual communication book where I will write about your child daily activities, or any concerns that I may have. You can also use this book to write about any changes, concerns or issues that you feel need attention. I will intend to meet with you regularly and discuss your child’s progress and changing needs. Should you need to approach me in-between these meetings, please, feel free to do so, either by phone or in person. I am happy to see you anytime you are concerned nevertheless how minor the issue could be.
I will require if you can keep me updated about any changes in your phone numbers or other emergency contacting details.
Once you’ve decided that my services will suit your child and will meet your requirements and expectations, and then we can sign the written contract. The contract is dated and signed by both parties. A copy is given to the parents and any other party involved in the financial arrangements
PERSONAL POSSESSIONS POLICY
I provide a wide range of toys and activities for all the children in my care, catering for different needs, abilities and ages. Whilst it is not necessary for children to bring additional toys with them to play with I can appreciate that sometimes a child may have a particular comfort toy that they wish to bring or a toy that they have been playing with just before they left home.
I will endeavour to keep all children’s toys and resources safe, however I am sure parents appreciate with several children in my care at any one time, it is not always possible to keep an eye on their belongings when we are out and about. Whilst losses are rare I would advise that if a toy is very special or expensive that it remains safely at home as I will not be held responsible for loss or damage to them.
If a child does have a comfort toy that they are very attached to, I would recommend that additional ‘copies’ are purchased as this can prevent great upset if it becomes lost.
PHYSICAL CONTACT POLICY
As an OFSTED registered Childminder I am very aware that each individual child has different needs. Some children like to be affectionate and show it through hugs & kisses etc, others are not so physically affectionate. I am happy to hug, kiss (head or cheek), hold hands, cuddle, tickle, etc your child providing both parents and child are happy with this. I will never force a child to do any of the above if it made them feel uncomfortable.
On occasion the need may arise whereby I need to restrain a child. This would mainly be if they are at risk of inflicting harm on themselves or others, or if a child tries to run into the road etc. If I do need to restrain your child I will document it in my incident book and asked the parent to sign the record. This is to protect all parties.
I will separate children if they are fighting.
I will also need to have some physical contact with a child in order to ensure hygiene routines are carried out. For example: the washing of hands & faces and the wiping of noses. I am happy to assist with toileting according to the age and stage of ability of the child and to change nappies if required. If necessary I will change a child’s clothes if they have had an accident.
RISK ASSESSMENT POLICY
As an OFSTED Registered Childminder I am required to conduct risk assessment and review them regularly.
Although I have an indoor risk assessment in place, every morning before children are due to arrive, I conduct a quick check on the premises as to ensure a safe environment is provided.
I will also risk assess any environment that I plan to take the children to prior to the visit. For example: parks, playgroups, library, schools, or other places of interest.
I do keep a record of all risk assessments I carry out in my risk assessment book. I made a record of what I have in place and what I may need to put into place and ensure that any extra precautions I need to take are done so with the utmost urgency. This Book is available for both parents and OFSTED to see.
CHILD PROTECTION POLICY
My responsibility as a childminder is to ensure the safety and welfare of all the children in my care in line with the procedures laid out by the London Safeguarding Children’s Board.
I have received training in line with the guidance and procedures of the London Safeguarding Children Board on Child Protection and am aware of the signs and symptoms of child abuse, physical, emotional and sexual, and those of neglect, these may include:
Significant changes in children’s behaviour Deterioration in children’s general well-being Unexplained bruising, marks or signs of possible abuse or neglect Children’s comments which give cause for concern
I have a copy of and am familiar with the advice and procedures contained in the latest child protection publication Working Together To Safeguard Children 2015
If I have reason to believe that any child in my care is being abused in any way I will report the matter to the MASH team (Multi Agency Safeguarding Hub) on 0208 649 0414/8
I will inform Ofsted within 14 days of any allegations made of any serious harm or abuse by any person living, working or looking after children at the premises (whether the allegations relate to harm or abuse committed on the premises or elsewhere) and of the action taken in respect of the allegations.
Under these circumstances I will not be able to keep information relating to your child confidential, but will need to share it with Ofsted, Social Services and the Police if requested.
Please see my ‘Allegations of Abuse Policy’ regarding how I protect myself and my family from allegations being made against us.
If you have any concerns regarding this policy please discuss them with me.
MOBILE PHONE AND CAMERA POLICY
Use of Mobile Phones and Cameras
I understand that if I store personal details about other people on my computer or any digital format (including photos on digital cameras),I will need to notify the Information Commissioner's Office (ICO) that you are a "data controller" for data protection purposes.
As a registered Childminder I recognise that it is important for me to be able to communicate with parents instantly. I use my mobile when I am at home or out.
Mobile phone technology has developed significantly to include internet access and wireless connections as well as camera, video and sound recording and sending and receiving messages. They are now an extremely effective method of communication, which can only be an advantage regarding Safeguarding children. However, I understand that there is a need to balance the advantages with the potential for misuse, and intend to protect the children in my care with the following procedures:
• Ensuring that ALL visitors to my home during Childminding hours are asked to leave their mobile phone in a safe storage area • Ensuring that any Assistant working with me will leave their personal phone in a safe storage area • Ensuring my phone is kept out of the reach of children • Permitting children from the age of 11 years (agreed with parents) to have their phone about their person. However, it must not be used to take photos or access the internet
Taking of photos with a Mobile Phone or Camera -
The use of photos to support observation, assessment and planning and to provide a pictorial record for parents has become part of my practice. To ensure that everyone in my setting is protected I have the following procedures in place:
• Pictures are taken only by me with the written permission of parents. Parents indicate if they are willing for photos of their children to be used for: sharing with them; supporting Observation, Assessment & Planning; children’s records; advertising (in which case how and where) • I will avoid putting myself into any compromising situation which could be misinterpreted and lead to possible allegations. • Pictures are transferred to my computer which is password protect.
SETTLING IN POLICY
My primary aim as a childminder is the welfare of your child. I believe this can be easily achieved if the child is settled in well. Therefore the transition period is the most important one. I acknowledge the significance of this process not only for the child but for the parents as well. This policy will give guidance on how I will work with parents and children in order to support and help them go smoothly through this difficult period.
Initially I would like to start building up a relationship with you and your child by spending some time together, and learning more about your child’s: routine, sleeping/eating patterns, allergies, dietary requirements, illness, medication (long term), likes and dislikes, favourite activities, toys, comfort objects/habits, previous experiences of being left, learning needs, ets. Children are different and some may take longer than others to settle in. I understand that you as parents sometimes are more stressed than the child. I would work closely with you as to ensure your mind is at peace. You can stay along and observe how my normal day is run. You can use the time to familiarise with my setting and house rules. We can talk through any concerns you may have. I am flexible and consider each parent and child’s needs individually. My efforts are always concentrated on having a happy child and parents who are relaxed and confident with the care that I provide. Even when we feel that your child is comfortable with me, if you feel that you want to contact me during the day, I am more than happy to go with it. However, I have to inform you that phone calls sometimes need to be kept brief, as I might be attending to a child’s personal needs. Some parents find text messages a sufficient way of communication.
If the child is still distressed after a month, and I feel that your child does not benefit my services, I may consider terminating the contract.
SICKNESS POLICY
This policy gives guidelines when a child can not be accepted under my care due to his/her physical/emotional. I would like to inform you that I take very seriously my responsibility for maintaining safe and healthy environment for all children under my care. Therefore, if your child suffer any of the below written conditions, I will not be able to accept them on the premises.
She/he has a fever (t above 38 degrees) or has had one within a 48 hour period. Has a heavy nasal discharge Has a constant cough ( excluding allergy coughs) Has been vomiting in the last 48 hours Has had diarrhoea in the last 48 hours Has mumps, measles, chicken pox, conjunctivitis, head lice, impetigo, pink eye or any other contagious condition/disease Is in a state of severe distress following an incident/accident, ets
I will contact you in case your child shows signs of illness during a childminding session. I will describe in details her/his current state. We will discuss whether it is safe for the child to remain until the end of her/his session or should be collected as soon as possible.
I will contact you in case I or any of my children are unwell and I will inform you about the matter of my/their condition. I believe this is your right to make an informed decision about whether to use my services under the current circumstances or not.
SLEEPING BABY/CHILD POLICY
I will discuss with parents in detail the sleep routines they have established for their baby/child and how I can best accommodate them into my own routine and working day as I may have school runs and pre-school pickups to include. These discussions will need to be on going as the sleep needs of the baby will change as s/he grows and develops.
As a working adult, parents too need their sleep so it is vital that I work in partnership with parents to provide a sleep routine for their baby/child that fits their individual requirements.
I will need to know: How many naps the baby/child normally has, for how long and at what times during the day. When is the latest I can let a baby/child sleep until without it affecting their night time routine? Do parents want me to wake their baby/child after a certain length of time or can I let him/her sleep on? What routine do parents have to settle their baby/child into sleep? Does the baby/child have a dummy or comforter? Where does the baby/child prefer to sleep?
I will regularly check a baby/child when s/he is sleeping, both in person and by using a baby monitor. I will record the total time slept in the daily record sheet.
NO SMOKING POLICY
It is my priority to provide smoking free environment for all children who are in my care. As a non- smoker I acknowledge the benefits of educating and raising children in a non smoking atmosphere. I work in accordance with the National Standards produced by the Department for Education and Skills. Therefore I always ensure that:
No one ever smokes at my setting. While on outings children are kept away from communal areas where smoking is permitted Raise awareness about the risks connected with the smoking habit or being exposed to a passive smoking
LATE&UNCOLLECTED CHILD POLICY
This policy explains what actions will follow if a child is not collected on time.
Delays in collecting children can be very disruptive for the routine of my practice and it could affect the children in my care. Although I do not tolerate delayed pickups unless there is a genuine reason behind as a highly responsible person I continue to safely look after the child until collected.
For delays longer than 5 minutes, I charge an £1 per min.
If a child is not collected within 45 minutes, of the agreed collection time, I will try calling the parents’ contact numbers. Then I will try the emergency contact numbers.
I will continue to try the parents’ contact numbers and emergency numbers, but if I have heard nothing after 2 hours from the original agreed collection time, I will then inform the local authority duty social worker.
PAYMENT POLICY
1. I can offer the government funded hours for 2, 3 or 4 year old. This would be deducted from your weekly fees.
2. Any additional sessions are billable at the end of the month.
3. Two weeks fees are required to secure your child’s place, once a start date has been confirmed, which will be used for the last two weeks fees provided one calendar month’s notice has been given, and all contractual obligations have been met.
4. One month’s calendar notice is required to decrease sessions or increase on a regular basis. Term-time only children will need to give their calendar month’s notice during the term time.
5. Casual sessions may be available on request, subject to availability.
6. Discounts are available for siblings if they both or all are in my care
7. Sessions and days not interchangeable.
8. In the unlikely event that has to close due to unforeseen circumstances or adverse weather conditions, the fees are still payable.
9. Invoices are sent out monthly.
10. The fees are payable monthly or weekly. Monthly fees must be paid at least one month in advance, by the first working day of the month, or late charges will apply. Weekly fees must be paid every Monday. A 5% discount is available if you pay the full quarter in advance.
11. Please be aware that late payment of fees is taken extremely seriously and represents a breach of your responsibilities under this contract. Late payment charge is £ 10 pounds per day until the fees have been paid up . I may also suspend your child place, until the fees have been paid, however fees accruing during this suspension are still payable.
12. The methods of payment are either cash or online payment.
13. Late collection - for delays longer than 5 minutes, after the allotted time I charge an £1 per minute. This will be automatically added to your invoice at the end of the month
14. Holidays and sickness
Full fee - Bank Holidays , Parent/child sickness, Occasional day off parent/child, Parent/child holiday No Fee - Childminder sickness , Childminder holidays, Training Days