Introduction of the Smart Device Print App RICOH Smart Device Print

. The market for smart devices (smart phones, tablets) keeps expanding . Smart device usage is expanding from consumer to business applications. . Major competitors have already launched their branded apps that enable direct print from the smart devices to their specific printers. . Ricoh has had the ability to print from mobile devices for some time now through various methods like HotSpot and AirPrint™, but until now, we did not have a simple to use “branded” app to call our own….

WW Smart device shipment 2011 - 2015 Expanding market! 1200 200%

180% 1000 160% . 140% Worldwide shipment of smart 800 120% devices in 2011 was 0.52 600 100% billion units, 162% more than 80% the year before. 400 60% Shipment (Million) 40% . 200 More than 1.1 billion units are 20% expected to ship by 2015. 0 0% 2009 2010 2011 2012 2013 2014 2015

Media Tablet 0 17.9 50.4 73.4 92.4 107.4 121.0 Smartphone 173.4 304.8 472.3 606.9 739.9 865.8 982.2 YoY 0 186.1% 162.0% 130.2% 122.3% 116.9% 113.4%

CY Over 0.5 billion units Over 1 billion units 2 Introducing the New RICOH Smart Device Print App . The new user-friendly RICOH branded app that simplifies the printing of documents, photographs and web pages to Ricoh MFPs and Printers from most current mobile devices and it also meets the demand for an app that supports business use. . Supports mobile printing for both iOS (5.0 and higher) and Android™ (v 2.2 + ) devices. . Free down load available on both the Apple® App Store™ and the App Store on Play™. . Designed to support both current as well as legacy Ricoh equipment, . Takes advantage of more of the advanced printing capabilities of Ricoh MFP/Printers - features like: Locked Print, Paper Size, Paper Type, Paper Source, Orientation, and Color vs. B/W, Duplex, Print Quality and number of output sets directly from your mobile device. . Auto Discovery of Ricoh devices using Bonjour is supported as well as the capability to add devices manually.

3 RICOH Smart Device Print Additional Benefits

Originally launched as Smart Device Print for RICOH by Neusoft - the new RICOH Smart Device Print App is now fully supported as a RICOH branded App

. Users can secure their job at the . Supports Locked print and authentication via Local Network . Provides many of the same features that are already supported on our print drivers . Print speed, Print settings, follow-me-print . Supports more Ricoh devices on both Android™ and Apple® based platforms . New and more recent legacy MFP/Printer models are both supported (a complete list of supported models is available on the App Store) 4

RICOH Smart Device Print Capabilities by Platform

RICOH Smart Device Print RICOH Smart Device Print iOS devices - iPad®/iPhone® Android™ based devices

Print the photos in photo applications on iOS devices Print the photos in photo applications on Android™ devices

Print the documents (PDF, iWork, MS Office) shared between the application and your computer through iTunes® file Print the PDF documents on Android ™devices sharing or use the “open-in” feature in the application

Print the images or texts saved on the clipboard Print the texts saved on the clipboard

Print the web pages displayed in this application Print the web pages displayed in this application

Print securely using the user code or user authentication Print securely using the user code or user authentication

Print using on-demand print application Print using on-demand print application (Enhanced Locked Print NX V2) (Enhanced Locked Print NX V2) Print using LF (location free ) print server Print using LF (location free ) print server (Enhanced Locked Print NX Flex Release Server V2) (Enhanced Locked Print NX Flex Release Server V2) Supported Languages: English, Japanese, German, French, Supported Languages: English, Japanese, German, French, Italian, Spanish and Portuguese Italian, Spanish and Portuguese

Print the JPG or PDF files in other applications

5 RICOH Smart Device Print Product Specifications Version RICOH Smart Device Print v.1.0 (for iOS) RICOH Smart Device Print v.1.0 (for Android™) iOS (5.0 or later) Android™ (2.2 or later) OS Tested latest OS: iOS 6.1.2 Tested latest OS: 4.2.2 Supported Devices: Tested Devices; iPad2®, iPad®, (3rd generation), iPad®, (4th TAB A500, Eee Pad Transformer ® generation), iPad , mini, TF101, Asus , HTC J, IdeaPad Tablet ® ® ® iPhone ,4, iPhone ,4S, iPhone , 5 K1 130442J, Wi-Fi TBi11M, NEC MEDIAS N-04C, NEC Life touch L, Device *Retina display is now supported. Galaxy S 2 SC-02C, Galaxy S 4 SC-04E, Samsung Galaxy Tab, Samsung GALAXY Note SC-05D, SHARP AQUOS PHONE SH-12C, Xperia arc SO-01C, , REGZA Tablet AT300/24C Connection Wi-Fi (via access point) Wi-Fi (via access point) Port Port 9100 Port 9100 Documents (MS Office*, PDF), Photo (JPEG, Documents (PDF*), Photos (JPEG), Clipboard (text GIF, TIFF, PNG, BMP), Clipboard, Web Page only) , Web Page Document *Web View : Depending on the data, page *PDF direct only. PDF file cannot be previewed in the misalignments may occur. App. Supported server*: Supported server*: Follow-me-print Enhanced Locked Print (ELP-NX) Enhanced Locked Print (ELP-NX) *IP addressing only for registration *IP addressing only for registration

Device ® ® Bonjour, Direct IP addressing Bonjour, Direct IP addressing 6 Registration RICOH Smart Device Print Print Settings Available

Color / BW Default : Color Page Size 11” x 17”, 8.5” x 14”, 8.5”x 11”, 5.5” x 8.5”, A3, B4, A4, B5, A5 Orientation Portrait, Landscape

® Duplex OFF, Open to left, Open to top Apple Based Devices (iOS)

Input Tray Setting Auto Tray Select, Tray 1, Tray 2, Bypass Tray

Paper Type Plain & Recycled, Coated Paper

Job Type Normal Print, Locked Print

Print Quality Speed Priority, Quality Priority, High Quality

Copies 1-99

User ID: Up to 8 alphanumeric characters Android ™Based Devices

Password 4-8 digit numbers

User Authentication On/Off

User Code Enter a number within 8 digits

7 Comparison of RICOH’s Mobile Print Solutions

RICOH Smart Name AirPrint™ RICOH Flex Release CX Device Print Vendor RICOH RICOH (Apple®) RICOH Machine-embedded Provision Application Cloud Service function Application for direct Direct print function Description Print via cloud printing on iOS Supported OS iOS/Android™ iOS iOS Primarily some newer MFP: recent as well as some Most current as well Supported models that have legacy models as some more recent Models been officially certified legacy RICOH models Printer: recent as well as by Apple® some legacy models Price Free Free Paid Easy server-less Able to print from iOS Advantages printing. No additional native app (e.g. Location free cost on machines. Safari®). Android™ is not Cannot print from OS Potential supported. Limited native application Android™ is not supported. Disadvantages print functions (e.g. Safari®) /settings.

8 RICOH Smart Device Print Registering the Print Device • In order to print using the RICOH Smart Device Print app, you need to first register the MFP/Printer that you plan to print to on the smart device. • The registration can be done using a Bonjour®, search, by specifying the host name or IP address, or by specifying the print server shared name.

When specifying the host name or IP address:

Select Printers > Search Printer Enter host name or IP Address Search the device Register the device

* For settings using the host name, it is necessary to be in an environment in which name resolution is possible.

When using a Bonjour® search:

Select Printers > Search Printer Select Bonjour search Register the device

* It is necessary for the MFP/Printer to be located in the same segment. * The Bonjour® protocol must be enabled on the MFP/Printer. RICOH Smart Device Print Registering the Print Device – continued • In order to print using the RICOH Smart Device Print app, you need to first register the MFP/Printer that you plan to print to on the smart device. • The registration can be done using a Bonjour® search, by specifying the host name or IP address, or by specifying the print server shared name.

When specifying the print server shared name:

Select Printers > Search Check “Search for Server” Search for server Register server Printer check box, and enter share name.

* The shared name must be entered in alphanumeric characters. RICOH Smart Device Print Download From…

11 RICOH Smart Device Print Features

Print Photos and Documents

Print Web Pages

12 RICOH Smart Device Print Features

Locked Print Capabilities

Printing With User Authentication

13 RICOH Smart Device Print Features

FlexRelease Server v2 Print Job

I think I’ll do the printing from an idle MFP by sending my print job to the FlexRelease Server.

Supports LF (Location-free) Printing . Improve your productivity and print your documents quicker by being able to select another idle MFP/Printer when your designated MFP/Printer is currently being used. . Requires FlexRelease Server v2 and ELP-NX enabled MFPs and printers. . Printing Workflow: ELP–NX enabled . Register the FlexRelease Server on smart device using “Search for Server” to enter the Share name. . Enter “Locked Print Details” under application settings – “User ID” and “Password”. . Send print job to Share name. Print job can be released at any ELP-NX enabled MFP/Printer using the User ID and Password.

RICOH Smart Device Print Features

Follow-Me Printing On Site Supported With Enhanced Locked Print NX

Send print job

Enhanced Lock Print NX

Send print job

Get the print job

15 RICOH Smart Device Print - FAQs

Q: What will need to be done to activate this feature on the MFP? A: There is no activation required on the MFP for the RICOH Smart Device Print App. The mobile device that is running the RICOH Smart Device Print must have the ability to authenticate to the network that the Ricoh MFP/Printer is located on however. Q: Is there a cost for the RICOH Smart Device Print App? A: No, the RICOH Smart Device Print App is free. Q: What is the difference between AirPrint™ and the RICOH Smart Device Print App? A: Both applications are designed for mobile printing however AirPrint™ is designed to work only with Apple® based iOS devices (iPad ®, iPhone ®) and it only provides limited print functionality (number of prints) - The RICOH Smart Device Print App was specifically designed for Ricoh to maximize the capabilities of the Ricoh print engine offering the flexibility to program more print job attributes direct from your mobile device. The RICOH Smart Device Print App supports both Apple ® based iOS 5.0+ devices as well as Android™ 2.2+ based mobile print devices. Q: How is the RICOH Smart Device Print App updated? A: As they become available, updates for the RICOH Smart Device Print App are pushed out to your mobile device from either the from the Apple ® App Store or from the App Store on Google Play™ just like any other App that you have on that device

16 RICOH Smart Device Print - FAQs

Q: Can I track prints while using this feature? A: RICOH Smart Device Print App v2 now has user authentication so users can be tracked using user authentication. Q: Can I use extended features on MFP like Staple, Hole Punch, etc? A: No but you can use extended features like; Color or B/W Printing; Paper Size; Paper Orientation; Duplex Printing; Input Tray Designation; Paper Type; Job Type; Print Quality; Amount of Copies; User ID; User Authentication and User Codes

Q: How will it be supported? A: Issues caused by problems with the RICOH Smart Device Print App will be supported directly through Ricoh.

Q: Other than the models that are listed on this release, how do I find out about what additional models will be available for RICOH Smart Device Print? A: As model compatibility is released, an updated RICOH Smart Device Print App model matrix will be posted on the app site on both the Apple® App Store and the App Store on Google Play™.

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