GUIDE 2016-2017

1 2 3 A THIRD GLIMPSE OF LIGHT... MEDICAL TOURIST VISAS – Medical tourism industry continues to pose a real challenge to the international community at large due to diverse factors, most GOOD IDEA OR BAD ONE? notably the availability of accurate information and date, at the same time, the entanglement and integration with traditional Medical tourist visas are issued in several countries. These visas tourism industry, where this integration has deemed it difficult to can be very helpful for a patient traveling for treatment but they separate both industries from each other. may also present some unexpected trouble for the patient, for the Medical tourism has accounted globally for 14 to16 percent of medical travel facilitator, and for the government issuing agency. the total revenue generated by tourism, while medical tourism Medical tourist visas often let travelers stay longer for treatments revenues amounted to about half a trillion dollars in the year 2012 than they would be able to under a standard tourist visa, which is alone, and is expected to reach 678.5 billion dollars by the year usually granted for 30 days. 2017, accounting for just about 16% of total tourism revenue By Julie Munro, President, MTQUA Some medical tourists can’t get medical treatment if they are worldwide. Medical Travel Quality Alliance granted only 7 or 14 days with a visa on arrival. Many treatments, As a matter of fact, it is difficult to determine the global market size (mtqua.org) including testing and diagnosis, need more time than this. for the medical tourism industry because of the challenges it faces This is extremely helpful to the tourist and to the treating doctor. and the variations in estimates and projections done by global But what’s wrong with this picture? research firms that deal directly or indirectly with this vital sector of Who grants the medical tourist visa? the economy , where most estimates indicate that the medical If the application goes first to a government office, as it does when tourism market’s worth can go as high as 45.5 billion US dollars, and applying for a medical tourist visa to India – via online application 14 million patients around the world have undergone programs or through an embassy – the private patient information included affiliated with medical tourism, where the average expenditures per in the application is not secure. This lack of privacy and protection patient/traveler was estimated at around USD 3,800 per visit. of information violates one of the basic tenets of doctor-patient In this context, “Media Hub Connection - Malaysia” and “Media relationships, which is confidentiality. Hub International - Dubai” are publishing the third edition of the In the United Arab Emirates, an application for a medical tourism “Medical Tourism Guide 2017”, which includes the most prominent visa is forwarded to a government official by the hospital where Dr. Abdulrahim Abdulwahid pioneers in medical tourism counting 12 different destinations, as the patient will be treated. All private patient data is, or should Executive Editor-in-Chief & DG the evaluation was based upon the services and achievements have been, stripped from the application by the hospital, and [email protected] monitored and recorded by specialized international bodies in this the government accepts the decision made by the hospital for field. diagnosis and treatment plan for this patient. Therefore, the question that should be asked is: Why these This is a relationship of trust between the government visa issuing destinations? The answer to that is confined to the level of services department and the hospital requesting the medical tourist visa on and investment put forth towards health care, and the extent of behalf of each patient. compliance with international standards in providing medical How else should medical records and files of medical travelers be services, as well as the quality and transparency of information, the handled to keep them confidential, and to prevent theft or misuse social stability, the tourism infrastructure, and the clinical expertise of client information? reputation of said destination, the adoption of best practices and This is powerful information that for the most part stored by medical medical technology, and finally the readily available medical tourism companies, hospitals and doctor offices and is not in the personnel with global experience. least secure. One of the most important concerns is: international accreditation; Medical records are vulnerable to theft by both professional and which is one of the biggest elements in the growth of the medical administrative staff around the world. Increasingly, electronic tourism market, which prompted the Joint Commission International records are being hacked by identity thieves focused on breaking (JCI) to offer international accreditation for hospitals and facilities into patient data systems. More troubling is that hackers are that are involved in medical tourism. As of today, JCI has awarded increasingly holding hostage patient data and even complete more than 600 hospitals around the world accreditation as this hospital systems, and demanding hospitals pay millions of dollars in number is growing rapidly at 20% annually. ransom. Hospitals have no choice but to pay the ransoms. Under the current situation in the Arab world, hard work, Some theft can be stopped by encrypting data and taking other dedication, and commitment to revolutionize the medical tourism safeguards to protect patients’ electronic health information, and industry is crucial by enabling and empowering all different training employees about privacy and security. available resources in the Arab world, and attract more foreign Other security breaches happen when computing devices such as investment, and media promotion both locally and globally. tablets, laptops and smartphones are lost or stolen. Encryption or using cloud-based electronic health records can prevent medical records on missing laptops or tablets from being compromised. How can medical traveler data be kept secure and confidential? A new best practice paper, MTQUA Website and Internet Best Practices in Medical Tourism, just published by Medical Travel Quality Alliance, describes how hospitals, facilitators and medical travelers can keep confidential data safe and secure.

4 5 Malaysia 17 Thailand 39 Singapore 45 South Korea 49 India 53 UAE 61 Turkey 67 Jordan 73 Cyprus 77 Czech 83 Germany 89 Azerbaijan 95

CONTENT CAPITAL AREA REGION POPULATION

6 7 CHAIRMAN EDITORIAL QATAR OFFICE: Dato Noor Mohamad Mohamed Al Soofi Tel: +974 6668 2824 Mohamed Hassan Mob.: +974 33115135 EXECUTIVE EDITOR-IN-CHIEF Maher Ibrahim Director & DG Yusuf Waswas Mohamad Al Boutary Dr. Abdulrahim Abdulwahid Eiad Mahmoud Yousuf Abdul Karem Al Jamal OMAN OFFICE: Our Services CONSULTANT BOARD Heba Mostafa Hashem Mob.:+968 92925677 Datuk Seri Azman Ujang Zanib Abdulrahim Director Advertising Dato Tuan Ibrahim Mohamad Saad ART DIRECTOR Publishing House EXECUTIVE MANAGER Manal Basalamah PRINTING Alaa Abdulwahid Superior Press Sdn Bhd Public Relations MARKETING PP13331/08/2013(032685) PR AND PUBLISHING Mohammed AbdulRaheem Lot2063A, Jalan Kusta, MANAGER Amal Mahfoudh Sungai Buloh Translation Kawasan Industri Taman Giath Fowze DISTRIBUTION Jaya, E-media & Multimedia Waleed Salama 47000 Selangor Darul FINANCIAL MANAGER Ehsan Media Campaign Sara Yasmin DISTRIBUTION CENTERS Malaysia, UAE, Saudi EDITING MANAGER Arabia, Conferences & Events Anas Salman Qatar, Kuwait and Oman PUBLIC RELATIONS E-MEDIA Basem Ayad Mohamed Al Soofi

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9 Medical Tourism What is Medical Tourism

Medical tourism is the travel of people to another? country other than where they normally reside for the purpose of obtaining medical treatment. Traditionally, people would travel from less- developed countries to highly developed countries for medical treatment that is, to seek specialized hospitals and/or medical centers that are not available in their own countries. The recent trend is for people to travel from developed countries to third-world countries for medical treatment mainly, because of cost consideration, though, the traditional pattern still continues. Another justification for medical tourism is local laws and policies concerns, as some treatments may not be legal in their home country, such as some fertility procedures; thus medical tourism can be defined broadly as: Medical tourism is the process of traveling outside the country of residence for the purpose of receiving medical care.

Some people travel to obtain medical surgeries or other types of treatments, some people go abroad for dental treatment or fertility treatment. Additionally, people with rare genetic disorders may travel to another country where treatment of these conditions is better understood and research is more advanced. However, virtually every type of health care, including psychiatry, alternative treatments, convalescent care, and even funeral and burial services are globally available.

What are the top sought-after specialties in medical tourism? • Cosmetic surgery. • Dentistry (general, restorative, cosmetic). • Cardiovascular (angioplasty, CABG, transplants). • Orthopedics (joint and spine; sports medicine). • Cancer (often high-acuity or last resort). • Reproductive (fertility, IVF, women’s health). • Weight loss (LAP-BAND, gastric bypass). • Scans, tests, health screenings and second opinions.

10 11 who takes care of the on- ground experience, including translation, accommodation, and arrangements for aftercare. In cases where patients self-pay for medical treatment, a final statement bill will be presented upon completion of treatment. If the patient underwent surgery, there may be additional post- operative checks to discharge the patient and deem him or her “fit for flight” for the trip back home.

Benefits of Medical Tourism Process of Medical Tourism consultation with a specialist. • Treatment at the best Typically, the flow of medical The approximate cost of medical facilities in tourism procedures follow treatment, the choice accredited hospitals these steps; the person seeking of doctor and hospital, that possess the latest medical treatment contacts a expected duration of stay, and technologies. medical tourism provider, who logistical information, such • Lower cost of treatment is commonly referred to as a as accommodation, ground in comparison to wealthy- “facilitator”. transportation, and flights are economies’ countries. The facilitator usually requires the discussed as well. A patient may • Getting the opportunity patient to provide a medical be asked to pay an upfront to travel abroad and report, including the nature of deposit for the treatment. combine medical ailment, local doctor’s opinion, For destinations which require treatment with leisure travel. medical history, and diagnosis, a visa, the patient will be given • Short duration of waiting and may request additional recommendation letters for a as in most cases there are information, such as x-rays or medical visa to be submitted to few, if any, waiting lists, and Legal and Ethical Issues diagnostic testing results. the relevant embassy. quick response time. Receiving medical care abroad may subject medical Certified physicians or The patient travels to the • Patients’ Safety and tourists to unfamiliar legal issues. The limited nature of consultants may advise on the destination country, where Satisfaction is almost always litigation in various countries is one reason for the lower medical treatment regimen the medical tourism provider guaranteed. cost of care overseas. While some countries currently or recommend an initial may assign a case executive, present themselves as attractive medical tourism destinations provide some form of legal remedies for medical malpractice, these legal avenues may be unappealing to the medical tourist. What is International Accreditation? Hospitals or doctors in some countries may not be able Internationally-recognized accreditation has to pay the financial damages awarded by a court to become one of the biggest drivers in the growth a patient who has sued them, owing to the hospital or of the medical tourism market. Responding to the doctor not possessing appropriate insurance cover a global demand for accreditation standards, or medical indemnity. Issues can also arise for patients the US-based Joint Commission launched its who seek out services that are illegal in their home international affiliate agency in 1999, the Joint country. Commission International (JCI). There can be major ethical issues around medical In order to be accredited by the JCI, an tourism. For example, the illegal purchase of organs international hospital must meet the same set of and tissues for transplantation had been systematically rigorous standards set forth in the US by the Joint documented and studied in certain countries. Commission. More than 600 hospitals and clinical Medical tourism has grown to become esoteric, as departments around the world have now been new technologies such as stem cell treatments, is awarded JCI accreditation, and that number is often criticized on grounds of fraud, blatant lack of growing by approximately 20% annually. scientific rationale and patient safety. However, when Recently, established agencies that accredit pioneering advanced technologies, such as providing outpatient clinics, such as The Accreditation ‘unproven’ therapies to patients outside regular clinical Association of Ambulatory Health Care (AAAHC) trials, it is often challenging to differentiate between and The American Association for Accreditation acceptable medical innovation and unacceptable of Ambulatory Surgery Facilities (AAASF) have patient exploitation; where the decision to seek medical launched international initiatives that address treatment abroad should be meticulously studied ambulatory care. before initiating such an endeavor.

12 13 4 8 DO go where1 you know you’ll get DO ask about a surgeon’s DO get everything in writing. excellent medical treatment. credentials, fellowships, or Before you go, know your costs, When choosing a medical specialized training. procedures, dates and times tourism company or agent, Does the doctor regularly of the consultation and surgery, make sure that the hospitals attend international professional number of nights in the hospital these companies are promoting meetings? How recently has the and contact names and actually work with the company doctor practiced or trained? telephone numbers your family or agent. You can ask the How many years of experience can use to reach you, it is also TOP hospital for a list of their official does the doctor have in the advisable to write them down medical tourism companies or specialty? and keep it at a safe place or agents. with someone you trust who 5 might be accompanying you. DO invest in a telephone call. It will only cost few dollars and your conversation with 9 10 the surgeon’s representative DON’T feel you’re “stuck” with the 2 or with your medical travel doctor you’ve chosen first when care manager will be a good you were at home, be flexible. DO’s AND DO plan ahead, indicator of the attention you’ll When you finally meet your especially if you’ll get later. surgeon, don’t be seduced be traveling at peak by the looks and beside talks, tourist times. or intimidated by the one The most popular who wants to ratchet up the DON’Ts times medical tourists procedures and costs, if you choose to go abroad for don’t feel comfortable you can treatment often coincide always change your surgeon with peak tourist times, plan 6 or doctor, remember you’re ahead to ensure you get an DON’T be stingy with your travelling to feel better not worse. FOR MEDICAL appointment with a reputable vacation time. doctor or surgeon and always Take advantage of the medical keep in mind that excellent attention that’s available to you surgeons don’t grow on trees. during recovery so that your return home is uneventful. It is TOURISTS better to spend an extra day or two in recovery than to start traveling all over again sooner than expected. 10

DON’T put yourself at risk, 3 contemplate your steps DON’T use the internet as your carefully. main data source. There is always some doctor The best surgeons don’t need somewhere who will agree to to solicit their business. Hospital do anything you want. This may web sites are advertising tools DON’T cut7 costs by going with be the only time you will travel that often contain outdated the “lowest bidder”. for medical treatment, plan or incomplete information, Keeping down the cost of carefully, think twice and do it especially about staff and costs, surgery or staying at a budget right. don’t hesitate to ask around for hotel may sound like a good information. idea at first, but experience shows that you may regret that decision later. 14 15 MALAYSIA

The rapid growth of Malaysia medical tourism can be attributed to the presence of hospitals using highly sophisticated technologies and comparatively lower cost. The health care centers in Malaysia also have a large number of highly skilled medical professionals who are at your service, round the clock. The health sector care in Malaysia is quite advanced, thus making the country one of the top 5 medical tourism destinations in the world. The country has a wide network of clinics and hospitals which have state-of-the-art facilities and modern infrastructure. These hospitals provide a large variety of procedures and medical services which include dental, cardiac surgery, and cosmetic plastic surgery, at unbelievably low prices. People coming in for cosmetic surgery can also choose the package of their choice which includes luxury accommodations or recuperating after the surgery.

Kuala Lumpur 330,803 Southeast km2 Asia 30 Million

COMMON TREATED AILMENTS • Orthopedics • Oncology • Cardiology • Orthopedics & Spine Surgery • Cosmetic and • In-Vitro Fertilization (IVF) Reconstructive Surgery • Weight Loss Surgery

16 17 institutions in Malaysia, the UK, USA, Australia and Europe, making them not Medical Tourism in only highly skilled, but also receiving diverse exposure in medical techniques, systems, practices, and understanding of cultures. Healthcare in Malaysia is also wonderfully accessible. Malaysia Locking down appointments and booking treatments with your specialists of choice is easy, providing almost real time access. Best of all, healthcare in Malaysia is very competitively priced, a result of keen enforcement of ceiling rates for health Why Medical Tourism in Malaysia? services and treatments in Malaysia. This keeps the price of healthcare Malaysia • Top-Notch Healthcare • The Malaysia Hospitality realistically affordable and is the Served by highly qualified Experience the warm hospitality, ensures services remain medical practitioners, most of friendly people. Feel right at accessible to health seekers, whom have gained international home as English is widely spoken with no compromise in the acclaim for their expertise. and interpreters are readily quality of services, providing Malaysia’s hospitals offer a available anytime. immense value for patients. Best wide range of niche medical specialties. • Halal Friendly for Medical Travel Malaysia is fast making a The Malaysian • Excellent and Affordable name for itself among Muslim Healthcare Travel Healthcare healthcare travelers. In addition Council “MHTC” Malaysia was proclaimed Tightly regulated by the to the cultural affinity, the country ‘Medical Travel Destination Ministry of Health Malaysia, is a growing global halal hub MHTC was established of the Year’ at the the country’s world-class with halal facilities and medical in 2009 under the International Medical Travel healthcare is competitive and alternatives widely available. Ministry of Health Journal (IMTJ) Medical attractively affordable without Malaysia, to Travel Awards 2015, further compromising the quality of • Provides quick service coordinate industry cementing the country’s treatments. At the hospitals in Malaysia, efforts, in the private position as a world- you can get treatment and public sectors, class healthcare tourism • State-of-the-art facilities without having to face a long and to facilitate destination that provides Medical institutions come fully waiting list. The patients may the development top-notch and innovative equipped with some of the most get hospitalized upon arrival and promotion of medical services. advanced facilities such as and the remaining tests and healthcare travel in The judges found in diagnostic equipment (e.g. MRI), examinations are also done in a Malaysia. Since then, Malaysia what they were cardiac catheterization, virtual prompt manner. MHTC has worked to looking for, all-round colonoscopy and PET scans. streamline industry excellence in promoting • Easy to travel Multi-ethnic, multi-cultural, It is home to some 262 private players and service inbound medical tourism, • Confidentiality and safety Traveling to Malaysia is also quite and multi-lingual, Malaysia hospitals, equipped with providers into a more verified statistics of yearly assured easy as the capital city of Kuala is an excellent choice for state-of-the-art equipment focused development growth in medical tourists The medical professionals here Lumpur is well-connected by air, meeting the healthcare needs and facilities. Many premier strategy, and to raise served, evidence of high adhere to the highest codes of to all other major destinations in of international medical hospitals in Malaysia possess Malaysia’s profile in levels of patient satisfaction, professional conduct and ethics. the world. Getting from one city tourism patients. Like India, the accreditation from international healthcare travel on and coordinated activities to another is also quite easy as government of Malaysia has agencies specializing in quality an international stage. that delivered an increase • Fascinating Malaysia they are very well connected also established a national goal healthcare, such as the Joint It is an example of in medical tourism. Malaysia is blessed with by public and private modes of of becoming the future hub Commission International (JCI) a successful model a tropical climate, lush transportation. for treating international health and International Standards for of public-private greenery, idyllic islands, tourism patients from around the Quality in Health (ISQua). partnerships (PPP) in fascinating historical sites and world. Malaysian healthcare growing the healthcare a kaleidoscope of cultures - Malaysia presents an attractive professionals are highly qualified, travel sector in the perfect place to relax and choice for those seeking with most receiving training Malaysia. recuperate post-treatment. healthcare treatment abroad. from internationally renowned

18 19 TOP TREATMENTS Treatments for all major medical disciplines can be found in COSMETIC AND RECONSTRUCTIVE SURGERY Malaysia, as well as many alternative, traditional, homeopathic and natural therapies. The most popular treatments sought by health seekers to Malaysia are in the fields of orthopedic, cardiology, neurology, oncology, IVF, bariatric surgery, cosmetic procedures and dentistry. General Abdominoplasty health screening and women’s health screenings are also available An abdominoplasty (also known as a ‘tummy as a walk-in service in many private hospitals, which allow health- tuck’) is a procedure designed to remove excess conscious travelers the opportunity to take advantage of Malaysia’s MANY PREMIER fat and skin from the abdominal wall. It is effective high-value healthcare on their trips to Malaysia. HOSPITALS in patients who have otherwise good health, but are troubled by excess skin or localized deposits of IN MALAYSIA fat which do not respond to diet or exercise. POSSESS Dermal Fillers ACCREDITATION There is loss of some of the structural supports FROM such as collagen, elastic fibres and hyaluronic acid, resulting in drooping, wrinkle formation and INTERNATIONAL thinning of the skin. Dermal fillers are a non- surgical treatment used to help correct deep AGENCIES wrinkles, skin depressions or localized scars. SPECIALIZING IN QUALITY Brachioplasty After substantial weight loss, weight gain or simply HEALTHCARE from the effects of aging, skin on the upper arms CARDIOLOGY ORTHOPEDIC can become inelastic, loose and flabby. Arm lifts, In the field of cardiology, In the field of orthopedic. also known as brachioplasty, remove that excess services offered include non- Malaysia’s hospitals are skin and fat. Patients who have significant amounts invasive investigations (including catered to deliver high-quality of fat may want to consider combining the imaging modalities) and invasive treatments that aim to promote procedure with liposuction. studies and interventions. Some early mobilization with minimal of the milestones that Malaysian discomfort. Some of the most hospitals have achieved in this commonly sought treatments field are: the first in Southeast within the field are total knee Asia to introduce Catheter- and hip replacement surgery. based Renal Artery Denervation Many Malaysian specialists for Resistant Hypertension treat these specialty cases Skin Treatment (National Health Institute, 2011), via minimally invasive surgery and 1st in Asia to use the techniques, which reduce loss Parachute Ventricular Partitioning of blood and promote quicker Proper skin care is important to maintain a Device for Heart Failure patients recovery times. Malaysia is also youthful and healthy appearance. (National Heart Institute, 2013). home to several world-class • Laser Treatments: physiotherapy and rehabilitation IN-VITRO FERTILIZATION (IVF) - Acne Treatment centres. IVF is one of Malaysia’s - Broken facial capillaries most advanced healthcare - Rosacea treatments. Leading fertility - Sun damaged skin BARIATRIC SURGERY hospitals in Malaysia post - Hair removal The World Health Organization success rates of up to 66%, far - Tattoo removal (WHO) defines a person with ahead of the global average - Pigmented lesion removal a Body Mass Index (BMI) of of 50%. Achievements by these over 40 as morbidly obese. hospitals have been some of • Skin Care Centre: Morbid obesity is a medical the first in Asia, like the PGD- - Customized European facials condition with life-threatening CGH (Comparative Genomic - Eyebrow design consequences that can be Hybridization) program at the - Glycolic & Salicylic acid peels reduced by way of bariatric Tropicana Medical Centre in - Microdermabrasion surgery, which is a branch 2011. Malaysia is proud and - Camouflage cosmetics of medicine that deals with delighted to have been able - Permanent make-up the causes, prevention, and to play a role in fulfilling many - Facial waxing treatment of obesity. couples’ dreams of starting a family.

20 21 KPJ HEALTHCARE BERHAD HEALTHCARE AT ITS BEST

KPJ HEALTHCARE Driven by its core values of adoption of cloud computing BERHAD (KPJ) IS Safety, Professionalism, Integrity, has further enhanced the ability MALAYSIA’S LEADING Courtesy and Continuous of the medical consultants in Improvement, KPJ’s integrated assessing patient information HEALTH TOURISM PROVIDER OF network consists of 26 specialist in real-time to ensure delivery PRIVATE HEALTHCARE hospitals located throughout of a seamless service. To the nation. With its expansion further optimise the handling SERVICES. SINCE ITS abroad, the Group currently of patients’ records and to INTRODUCTION OF has two hospitals in Indonesia, increase hospital efficiency, PACKAGES a sizeable share in a hospital continuous improvements are THE FIRST PRIVATE in Bangkok, a hospital in being undertaken to advance Estimation SPECIALIST HOSPITAL Bangladesh as well as a its group’s Clinical Information IN JOHOR IN 1981, retirement and aged-care resort System. in Australia. THE GROUP HAS BEEN KPJ’s competitive advantage AT THE FOREFRONT lies in its extensive reach MORE THAN and presence in the highly OF THE HEALTHCARE competitive private healthcare INDUSTRY. industry. With its Malaysian 1,000 hospitals MEDICAL SPECIALISTS located in MORE THAN various parts of the nation, The Group’s extensive

the Group’s experience in hospital Estimation Cost 12,000 hospitals development and staff members are easily management spanning three accessible. and a half decades also They also offer a diverse range means that the Group is built of medical specialist services based on strong, dependable including several that are very fundamentals. These serve as new in the country such as a solid bedrock as the industry Malaysia’s first Anterior Minimally continues to evolve and change Invasive Surgery (AMIS) for total over time. hip replacement was carried In growing the health tourism out in KPJ Tawakkal Specialist segment, the aggressive Hospital digital operation marketing strategies continue theatre. Another breakthrough to show stellar results as they was achieved with the have expanded their footprint introduction of the high in Asia, the Middle East, Africa, technology Positron Australasia, and the European Emission Tomography continent. The latest market (PET)/Computed being proactively explored is the Tomography (CT) Commonwealth of Independent Scan facilities at States. KPJ Johor Specialist Apart from hospital-based care, Hospital to serve the KPJ Group made its mark patients in the in healthcare related industries, southern states of primarily KPJ Senior Living Peninsula Malaysia as Care services and healthcare well as health tourists. education. These thriving The Group has made sub-sectors hold tremendous outstanding inroads in the potential for the future, in line application of integrated with the increasing consumer Groupwide technology. The demand.

* RM: Malaysian Ringgit 22 23 KPJ Healthcare Berhad

A Leader in Malaysia's Challenging EYE CARE KPJ Pusat Pakar Mata Centre Healthcare Services Industry For Sight (CFS) serves as a centre of excellence in eye care, providing quality KPJ Ampang Puteri clinical care at a reasonable Specialist Hospital price for the local and international communities. Its range of specialty services goes beyond the minimally KPJ Damansara invasive laser technique PET SCAN Specialist Hospital to correct vision defects KPJ Johor Specialist Hospital to cornea and vitreo- Positron Emission Tomography retinal surgery, glaucoma (PET) and computerized treatment, cataract removal, tomography (CT) are both KPJ Ipoh oculoplastic surgery and state-of-the-art imaging Specialist Hospital paediatric ophthalmology. tools that allow physicians to CARDIOLOGY CENTER ORTHOPEDIC CARE RECONSTRUCTIVE & PLASTIC Scan, Diagnose, Study and Cardiology is a branch of Orthopedic doctors specialize SURGERY Evaluate treatments for their internal medicine, a specialty in diagnosis and treatment of Plastic surgery is a medical cancer patients. KPJ Johor dealing with disorders of the problems of the musculoskeletal specialty concerned with the The physician is also able Specialist Hospital heart and blood vessels. involving (muscle and bone) correction or restoration of form to investigate suspected Cardiology deals with diagnosis system. Orthopedic surgeons and function. While famous for recurrence of cancer, and treatment of congenital use both surgical and non- aesthetic surgery, plastic surgery revealing tumors that might heart defects, coronary artery surgical means to treat also includes many types of otherwise be obscured by KPJ Penang Specialist disease (CAD), heart failure, musculoskeletal trauma, reconstructive surgery, hand scar tissue resulting from Hospital valvular heart diseases, and sports injuries, degenerative surgery, microsurgery, and the surgery and radiation therapy. aneurysms of the blood vessels. diseases, infections, tumors, and treatment of burns. congenital disorders. IVF CENTER KPJ Tawakkal In Vitro Fertilization (IVF) is a Specialist Hospital process by which an egg is fertilized by sperm outside the body: in vitro. IVF is a major treatment for infertility when KPJ Selangor other methods of assisted Specialist Hospital reproductive technology have failed.

KPJ Kajang Specialist Hospital DENTAL CENTER REHAB CENTER We provide a wide range WEIGHT MANAGEMENT ONCOLOGY CENTER Rehab Center provides of dentistry services with BARIATRIC (OBESITY) Selection of treatments are: comprehensive rehabilitation our latest facilities and KPJ Center for Sight Surgical options have continued Chemotherapy, Targeted for all patients requiring experienced staff. to evolve: therapy, Hormone therapy and rehabilitation services. The • Surgical Treatment: Immunotherapy. center focuses on intensive BREAST SURGERY CENTER Services provided • Gastric Banding Radiotherapy – treatment of and interactive neurological/ Breast Center deals with the • Consultation & • Gastric Sleeve cancer using radiation to kill the Stroke rehabilitation programs for breast diseases, as breast Diagnostic KPJ Tawakkal • Gastric Bypass cancer cells. chronic and acute neurological/ being an endocrine/ hormonal • General Dentistry Health center • Intragastric Balloon Surgery – invasive procedure to stroke clients with all levels of gland. May it be benign or • Oral & Maxillofacial physically remove the cancer. disability. malignant conditions of breast. • Dental Implant • Root Canal Treatment • Cosmetic Dentistry

24 25 Dr Nurul Azwa Mohamad Noor Dr Saini Jeffery Abdullah Orthopedic Surgeon Consultant Rehabilitation Medicine Consultant KPJ Ampang Puteri Specialist Hospital KPJ Tawakkal Health Centre

includes many advanced restoring the aforementioned medical equipment, as well as a compatibility, if the disruption specialized and highly qualified of human adaptation is limited medical team. exclusively to medical terms; it is Dr. Saini indicates that the called “Medical Rehabilitation “ human life is a continuous which is defined as restoring the series of interactions with the most possible physical abilities environment in which they and capabilities. live. This interaction is deemed necessary to create harmony Rehabilitation and balance between the Dr. Saini adds that rehabilitation physical, psychological, and physical therapy starts social aspects of livelihood with immediately after the arrival of the environment, as there are the patient to the center, which several factors that affect the was set up specifically to fit the health and the interactions with needs of each single patient. It others. The human being by also includes both group and Dr Saini Jeffery Abdullah joined default is constantly trying to individual rehabilitation programs KPJ’s KL Rehabilitation Centre adjust and adapt, sometimes that aim to ensure the well- in 2012 as a Consultant in this compatibility would break being of the patient undergoing Rehabilitation medicine, where down, which could prove treatment as to empower them the center is considered one of difficult for the individual to face to move independently, and the most important rehabilitation alone, thus, the need arises to eventually help themselves. centers in Malaysia. The center get help in re-adjusting and/or

Dr Nurul Azwa is one of the few through a small aperture sizing specialist doctors in Malaysia in up to 8 Millimeters, then pulling Dr Hu Shan Endoscopic Spine Surgery and the muscles apart to gain minimally invasive surgery. access to the disk area and Consultant Obstetrician & Gynecologist and IVF He indicates that this specialization bone to perform the necessary KPJ Damansara Specialist Hospital stems from the desire to provide procedures, where mostly the a quick painless treatment in a procedures are either to remove College of Obstetricians and ultrasound within two weeks, vital part of the human body; the parts of the back bone from the Gynecologists, UK (MRCOG) in however, it could take up to 35 spine. vertebra and the surrounding 2008. days in some cases”. Dr. Shan His mission is to provide the best nerve, or remove portions of the She obtained her diploma in elaborates: “Despite that most options available for patients, ranging disc cartilage itself”. Family Planning from RCOG of my foreign patients are from from conservative injection complex Endoscopic spine surgery in 2001, then underwent a Japan, many of them hail from procedures to minimally complex is the least invasive and a structured training for clinical Middle Eastern countries such as procedures. His main interests are highly effective procedure ultrasound and obtained a Iraq and Syria”. both Endoscopic Surgery and to correct a variety of spine postgraduate certificate in What pleases Dr. Hu Shan the minimally invasive surgeries. problems and resolve back Clinical Ultrasound in Obstetrics most is conducting an artificial Dr Nurul Azwa commenced his pain, patients with back pain and Gynecology in 2009. insemination operation and practice in KPJ Ampang Puteri caused by disk herniation can Dr Hu Shan is a Consultant seeing couples rejoicing of in January 2015. He obtained benefit from this minimally Obstetrician & Gynecologist Experience having offspring for the first his MBBS from Adelaide University invasive procedure. Endoscopic and IVF doctor; she completed Pertaining to her experience time, as in most cases those in 2000. He received his Masters spine surgery also has proven to her studies in the United in Malaysia, Dr Shan says: “KPJ parents have been eagerly from Universiti Kebangsaan Malaysia in be an excellent option for many Kingdom, and first graduated Damansara Specialist Hospital waiting to have their first child 2008 and AO (Australian Orthopedic patients over the age of 65, who with a Bachelor of Medicine provides full freedom of choice for years on end, as she has Association) Fellowship from the Royal have age-related degenerative and a degree in surgery at the when it comes to medical dedicated a great deal of effort Adelaide Hospital in 2011. spine conditions, offering excellent University of Dundee, Scotland devices needed, which would to help women throughout their Dr Nurul Azwa says: “The endoscope outcomes, minimal complications, in 1998. help me to fully exploit my pregnancy and after childbirth, surgery is performed without cutting and faster recovery. It’s also an Dr Hu Shan went on to complete expertise as to provide the as she helps them to adapt to the muscle to gain access to the disk excellent alternative for patients her higher specialist and sub- best service and treatment for the “new” situation and how cartilage area inside the spine and who are not able to tolerate open specialist training in obstetrics patients”. to deal with the surrounding remove the extrusion, and this is done surgery. and gynecology at hospitals She adds: “The IVF procedures environment during pregnancy, in London, UK then gained allows the parents to have as well as the best ways to deal her Membership of the Royal a visual of the fetus using with the newborn.

26 27 What are Stem Cells?

Stem cells are a class of undifferentiated cells that are able to differentiate into specialized cell types. Commonly, stem cells come from two main sources:

line. These stem cell lines are and Alzheimer’s by replenishing people with type I diabetes subsequently managed and damaged tissue, bringing back may receive pancreatic cells shared among researchers. the specialized brain cells that to replace the insulin-producing Once under control, the stem keep unneeded muscles from cells that have been lost or cells can be stimulated to moving. Embryonic stem cells destroyed by the patient’s specialize as directed by a have recently been directed own immune system. The only researcher - a process known to differentiate into these types current therapy is a pancreatic as directed differentiation. of cells, and so treatments are transplant, and it is unlikely to Embryonic stem cells are able promising. occur due to a small supply to differentiate into more cell of pancreases available for types than adult stem cells. transplant.

Research with Stem Cells Blood Disease Treatment Scientists and researchers Adult hematopoietic stem are interested in stem cells cells found in blood and bone for several reasons. Although marrow have been used for stem cells do not serve any years to treat diseases such as one function, many have the leukemia, sickle cell anemia, capacity to serve any function and other immunodeficiencies. after they are instructed to These cells are capable of specialize. Every cell in the body, producing all blood cell types, for example, is derived from such as red blood cells that first few stem cells formed in carry oxygen to white blood cells the early stages of embryonic that fight disease. Difficulties development. Therefore, stem arise in the extraction of these cells extracted from embryos cells through the use of invasive EMBRYONIC STEM CELLS ADULT STEM CELLS non-dividing state for years until can be induced to become bone marrow transplants. Embryonic stem cells are Adult or somatic stem cells activated by disease or tissue any desired cell type. This However hematopoietic stem derived from a four- or five- exist throughout the body after injury. property makes stem cells cells have also been found day-old human embryo that embryonic development and powerful enough to regenerate in the umbilical cord and is in the blastocyst phase of are found inside of different Stem Cell Lines damaged tissue under the right placenta. This has led some development. The embryos are types of tissue. These stem cells Once stem cells have conditions. Cell Deficiency Therapy scientists to call for an umbilical usually extras that have been have been found in tissues such been allowed to divide and Healthy heart cells developed cord blood bank to make created in IVF (in vitro fertilization) as the brain, bone marrow, propagate in a controlled Brain Diseae Treatment in a laboratory may one day be these powerful cells more easily clinics where several eggs are blood, blood vessels, skeletal culture, the collection of healthy, Additionally, replacement cells transplanted into patients with obtainable and to decrease the fertilized in a test tube, but only muscles, skin, and the liver. dividing, and undifferentiated and tissues may be used to treat heart disease, repopulating the chances of a body’s rejecting one is implanted into a woman. They remain in a quiescent or cells is called a stem cell brain disease such as Parkinson’s heart with healthy tissue. Similarly, therapy.

28 29 Expertise So what is the draw for patients? “Expertise,” said Dato’ Seri Dr. Mohd Azhari Yakub, Chief Executive Officer of IJN. “IJN is AT THE HEART one of the most recognised cardiac centres of excellence in the Asia-Pacific region. We have trained a lot of foreign doctors in the fields of cardiology and cardiac surgery. These doctors OF THE MATTER then spread the word on what we are able to do so the main draw point is our specialist INSTITUT JANTUNG NEGARA CARVES A expertise.” Dato’ Seri Dr. Mohd Azhari also believes that the expertise REPUTATION AS A WORLD-RENOWNED available at IJN trumps that found in Singapore, adding CENTRE OF EXCELLENCE that IJN’s doctors have vast experience and are leading opinion makers in their areas of specialities. Furthermore, the specialist doctors are often invited to publish and present papers at international scientific meetings.

20-Year Legacy IJN’s track record and Since its inception 24 years ago experience in seeing a wide as a heart specialist institution, variety of cases is due to its Institut Jantung Negara (IJN) 20-year legacy as the go-to or the National Heart Institute cardiac centre facility that has of Malaysia has been at the served Malaysians from all walks frontline in its fight against heart of life. The range of cases that disease, making a name for IJN has seen over the last two itself in the country and the Asia- decades gives the heart institute Pacific region as a destination a distinct edge over its peers of distinction that’s leading the and provides it with a wealth of way in all matters related to experience – allowing it to make cardiology. But that’s not all. Sterling Reputation and clinical support. The accurate diagnoses and serve Since its establishment on 1st Today, IJN has garnered cutting-edge facilities here are its patients better. Leveraging on August 1992, the award-winning a reputation as a premier unmatched elsewhere – the their experience and expertise, premier heart specialist institution cardiology facility in the modern technology available IJN’s team of consultants and has delivered advanced country and the Asia-Pacific allows IJN to treat the most surgeons have a vast network standards in cardiovascular region, its success largely complicated cases. A full range that spans the globe, giving and thoracic medicine for adult due to several factors – its of cardiac services are available them immediate access to and paediatric heart patients, expertise, its people, the facilities at IJN, including associated expert opinion from leading treating over 2.2 million people and its programmes. More cardiac treatment clinics. cardiac and cardiothoracic from within and outside the than 150,000 interventional To ensure that it remains experts from around the world. country. cardiology procedures such as at the forefront, there are Four years ago, as part of Initially a part of the Kuala stenting and angioplasty have ongoing support training ongoing efforts to provide quality Lumpur General Hospital, IJN been performed at IJN, with schemes and research and cardiac care and services to became an independent entity, open-heart surgeries numbering development activities that are its wide spectrum of clients, the borne from KLGH’s Cardiology over 37,000 and paediatric constantly being conducted. institute introduced its private and Cardiothoracic Surgery cardiothoracic surgeries totalling IJN also holds collaborations wing, a dedicated one stop Departments and the Cardiac more than 20,000. with leading international centre that caters solely to the Anaesthesiology Division. What In human capital, IJN is medical establishments. These needs of the institute’s private resulted is the creation of the staffed by a dedicated team collaborations pave the way for paying patients. According to country’s first dedicated centre of experienced specialist the heart institute to introduce Dato’ Seri Dr. Mohd, the private of excellence in cardiovascular cardiologists, surgeons, modern clinical techniques. wing has enjoyed extremely Dato’ Seri Dr Mohd Azhari Yakub, CEO IJN and thoracic care. anaesthesiologists, paramedics good response from patients.

30 31 Catering to a Special Need examples. Patients at the private doctor, making it a breeze for The creation of the private wing are seen by IJN’s team of busy patients who do not have wing arose from the needs of consultant medical specialists. the luxury of time.” Making an foreign patients. “We have private patients with a unique Inpatients will find various appointment has never been an International Patient set of requirements compared rooming options according easier either – customers can Centre that facilitates their to the other categories of to their preferences. “Just like either call IJN’s call centre or visit travel arrangement and patients at IJN, said Dato’ Seri Dr. any other private hospital, its website. Not one to shy away accommodation here,” says Mohd Azhari. “We have a wide depending on the patient’s from social media and mobile Dato’ Seri Dr. Mohd Azhari. spectrum of patients and we preference and eligibility there applications, IJN has made itself In addition, IJN has a want to serve each category in are various rooming options from available on online platforms representative office in the best possible manner,” said shared rooms to single bedded such as mobile application Indonesia to cater to its Dato’ Seri Dr. Mohd Azhari. rooms or executive rooms,” said BookDoc or Facebook, opening Indonesian customers. IJN also Certainly, IJN’s role as the Dato’ Seri Dr. Mohd Azhari. itself to a whole new target collaborates with partners in leading heart institution in the Patients that have guests staying audience and clientele. other countries like Myanmar country has made it a major overnight have the option of Scheduling a cardiology and Bangladesh as part of draw for those seeking its expert choosing a room that comes procedure has never been efforts to get international services. With the number with an accompanying bed. easier either. In fact, revealed patients. Dato’ Seri Dr. Mohd of private patients steadily As demand for the private wing Dato’ Seri Dr. Mohd Azhari, Azhari revealed that the majority increasing, the setting up of the grows, the hospital is on an cardiac heart surgery can be of foreign patients hail from private wing was indeed a timely expansion drive, Dato’ Seri Dr. done in as little as a week’s Indonesia, Bangladesh, Vietnam one. Mohd Azhari, who revealed that time from when the patient is and Myanmar. The institute is The private wing offers all the there are plans to increase its first seen by a consultant. “The also beginning to see a rise in conveniences offered by a current 60-bed capacity in the same goes for a cardiology patients from the Middle East. private hospital. Upon arrival, near future. procedure. It can happen as Dato’ Seri Dr. Mohd Azhari. patients are greeted by a soon as in a week,” said Dato’ Among the services found customer service unit. Patients No Waiting, No Referrals Seri Dr. Mohd Azhari. at the clinic include an are privy to a host of premium One of the advantages of echocardiogram test. ECG for services, from separate wards a private wing is that there is Foreign Patients short, the echocardiogram uses to separate queue lines. Dato’ virtually no waiting or referral. Aside from offering private sound waves to produce images Seri Dr. Mohd Azhari cited UM “Paying patients can just walk patients a more dedicated of the heart. Blood tests can also Specialist Centre and UKM in to the private wing and and tailor-made service, the be done at the clinic. Specialist Centre as similar make an appointment to see a private wing also caters to The convenience of the Platinum Clinic is further boosted by the provision of Internet facilities and a food and beverage service area. Dato’ Seri Dr. Mohd Azhari points out that the Platinum Clinic differs from the wellness centre, better known as the Executive Screening Programme (ESP). The ESP offers a comprehensive testing of major bodily functions including the heart, liver, kidney and lungs in a comfortable environment. “The wellness centre conducts health screening tests.” In line with its mission of providing quality care to all patients, IJN Platinum Clinic for the benefit and convenience is indeed a centre that caters With the rising demand and of our premium customers,” said to the needs of everyone. This growing number of private Dato’ Seri Dr. Mohd Azhari who places IJN in a rather unique patients, IJN is also expanding its adds that the Platinum Clinic position within the healthcare private healthcare clinic known will soon be moving to another fraternity in the country. What as Platinum Clinic, which is a floor to accommodate a higher is clear is that patients at IJN’s parallel service for outpatients volume of clients. private wing – Malaysians under the private wing. “The “The response to the Platinum and foreigners alike – can rest Platinum Clinic offers services in Clinic has been very good. assured that they are receiving a comfortable environment. The Since it opened the outpatient the very best in cardiac care patients are seen by consultants, clinic has enjoyed tremendous and treatment found in the their medications are dispensed success, which led to our country and in the Asia-Pacific by the concierge. Everything is decision to expand to more region in a premium and available under one roof and all comfortable surroundings,” said comfortable setting.

32 33 appointment until the time they Game Changer are discharged (which includes According to Dr Kumara, their follow-up visits), they are Malaysia’s involvement in TOURING MALAYSIA guided by IJN’s International medical tourism took off a Patient Centre, ensuring that little later than its regional their medical journey is smooth counterparts in Singapore and and comfortable. Although most Thailand. Despite the late start hospitals have an international that Malaysia has had in the patient centre to liaise with medical tourism industry, Dr FOR HEALTH and assist foreign patients, IJN’s Kumara believes that Malaysia International Patient Centre possesses huge potential in boasts an exclusive team of growing and flourishing in the staff and services, dedicated industry. “However, to achieve to the 24-hour needs of these success in the medical tourism international patients. industry, we need to be creative IJN has built a resourceful in promoting Malaysia as an and dedicated network of ideal destination,” stresses Dr agencies in selected countries, Kumara. and international patients In the last few years, the Medical tourism in Malaysia is set to boom in the next few years. seeking treatment at IJN are Malaysian Heath Tourism Council An increasing number of patients from neighbouring countries are able to leave the logistical has been actively promoting seeking state-of-the-art and reasonable healthcare solutions to meet arrangements of their medical Malaysia as an ideal destination their needs and Malaysia is steadily rising in favour. However, medical travel to these agencies. for medical tourism to patients tourism wasn’t always at the level it is at today. Alternatively, prospective in the region. IJN too has Dr Kumara Gurupparan a/l Ganesan, Cardiologist at IJN, explains how patients can also connect joined these efforts through its the industry has developed over the years and what makes Malaysia so directly with IJN by making participation in medical health attractive to its neighbours an appointment via email or promotional tours, highlighting its telephone or simply by walking expertise, quality and standard into the centre. International of care in the field of heart care. Going Abroad to Seek Help Malaysia received 882,000 range of factors such as costs, patients do not need referrals Dr Kumara strongly believes Malaysians are extremely medical tourist arrivals in 2014, transport, accommodation, and but depending on their that although Malaysia has fortunate when it comes to the an increase of over 200,000 recovery care, knowing that one nationality, they may require some catching up to do with care of our health. We have one from 2011, which saw 641,000 aspect of their medical journey a visa for their medical stay in its regional neighbours in the of the best healthcare systems medical tourists making their Dr Kumara is taken care of is a huge Malaysia. If required, IJN also medical tourism industry, not only in the region, but in the way to Malaysian shores. our neighbours from around the burden off their minds. provides an air ambulance Malaysia, including IJN, has entire world. Our affordable, Less than a decade ago, in region is our cultural similarities. services for patients who are what it takes to be the preferred advanced and comprehensive 2007, IJN received over 1,300 Being an Asian country, our Setting the Bar High very ill. healthcare provider in the Asian healthcare system ensures international patients. In 2015, values, culture and lifestyle As the nation’s leader in heart region. that all citizens from all walks that total surged to 2,319 do not differ strongly from care, IJN offers services and of life have access to quality patients. that of our neighbours. The conducts procedures that are and life-saving procedures and At IJN, the largest number of fact that they feel as though not available anywhere else treatment. patients received by Malaysia they are in their home country in the country. These include For some of our neighbours come from nearby countries increases their comfort level and procedures such as sutureless in the region, they are not as such as Indonesia, who make consequently influences their valve replacement surgeries. fortunate as us to receive such up about 50% of IJN’s total decision of selecting Malaysia Additionally, IJN is home to the high standards of care at such of international patients. This as their preferred destination in world’s smallest pacemaker affordable costs. Be it policies is followed by Myanmar and seeking medical care. implant (MICRA) as well as the that are not strong in the area of Bangladesh. IJN also sees Furthermore, being a Muslim MITRACLIP Program, a procedure healthcare, lack of infrastructure, medical tourists from Western country, Malaysia is able to to repair leaking valves without resources or manpower, our countries such as America as understand and provide for surgery. neighbours from around the well as other nations including the religious needs of Muslim By mastering these state-of- region are turning to other Africa and the Middle East. “We patients, of which Malaysia the-art procedures as well countries to fulfill their medical have even treated a patient receives a high number from as possessing internationally- needs. And Malaysia is shaping from the island state of Tuvalu!” Bangladesh and Indonesia. acclaimed standards of care, up to be an ideal medical Dr Kumara revealed. In Malaysia, these patients IJN has set the bar high for both destination. have easy access to halal local and international patients The Attraction Factor food, mosques and doctors seeking the best of heart care. Growing Number of So what makes Malaysia so who understand their religious Medical Tourists attractive to its neighbours? Dr considerations. In the whole From Doorstep to Bedside According to the Malaysian Kumara believes that one of spectrum of planning their At IJN, from the time that Healthcare Travel Council, the biggest factor that draws medical trip that includes a wide international patients book their

34 35 GET SMART ABOUT YOUR Joint Commission International ATTRIBUTES (JCI), who has very stringent standards.” A total of only 10 hospitals in Malaysia have been OF IJN accredited by JCI. 5 Heart Attack Center 3 IJN’s emergency DISCOVER THE KEY CHARACTERISTICS OF INSTITUT JANTUNG NEGARA, department, has a cardiologist HEART WHICH MAKE MALAYSIA PROUD. on standby at every hour of the day. “This would mean that Heart disease is one of the tests include a treadmill if someone is having a heart leading killers of men in Malaysia. test, 2D Echocardiography Institut Jantung Negara (IJN) attack, he will be attended to Stop being a statistic with the help test and Stress Echo test, was established in 1992, starting immediately by an expert and of the very best heart institution in all of which determine how off with just 270 hospital beds. rushed to the Operating Theatre the country. well the heart is functioning Malaysia’s former Prime Minster, for stenting or ballooning of the The National Heart Institute, or “IJN” when it is being stressed. Tun Dr. Mahathir Muhammad arteries if needed,” says Akmal. as it’s more commonly known, “It is not 100% but it has was the brains behind this center Every second counts when it is well-versed in the science, 90% to 95% sensitivity, of excellence. With the need to comes to receiving treatment for medicine and care of the most- so it is a good screening constantly ensure that healthcare a patient with a heart attack and critical organ of the body. And test,” Azhari says, while also is accessible to all Malaysians, it is crucial that the patient is in one of the IJN’s guiding principles recommending that men IJN expanded its wings to provide the right hands. is that early detection of heart over the age of 40 and top notch cardiac care to disease is essential, because women over the age of Malaysians. The Dedicated Team a timely diagnosis can prevent 45 sign-up for one of the Today, IJN has a total of 461 beds 4 IJN consists of a team of further deterioration. programmes. and has become the hub of highly motivated professionals in The IJN recently added the IJN In fact, if you have a strong heart health in Malaysia. On top both the clinical and nonclinical Wellness Centre to its impressive family history of heart of that, it is also one of the largest scene. “In IJN, we practice a portfolio. The new Centre’s disease, hypertension, heart centre not only in Malaysia culture of encouraging people mission is to serve as a one- or stroke, he advises you but Southeast Asia. to explore new realms, to be stop health-screening zone that to have a regular heart Proud to be part of IJN, Chief innovative and to go beyond offers comprehensive wellness screenings as soon as Operating Officer of IJN, Akmal Akmal Arief Mohamed Fauzi, boundaries,” says Akmal. One programmes in a comfortable possible. Arief Mohamed Fauzi, shares five COO IJN example he gives is that, setting. There, patients will be able “The incidence of heart important characteristics which the doctors in IJN are always to measure their level of fitness, disease is increasing in makes IJN truly special. hospital. “The large volume encouraged to explore new identify potential problems, and both men and women and of patients is a benefit and technologies which could help develop preventative and/or they are occurring at a younger Do More Than Detect opportunity as doctors who are in improving treatment options rehabilitative strategies at an early age,” Azhari says, adding that he Azhari believes that most people A Center of Excellence undergoing training, are able to for patients. stage. has observed a very noticeable know what needs to be done 1 A center of excellence treat a variety of patients from On top of that, every staff at “Although the emphasis is on the pattern in patients due to modern but they are reluctant to start should excel in three areas – different backgrounds and state IJN, including employees who heart, the tests also cover other living. And if you’re overweight making lifestyle changes; instead, healthcare services, training and of health,” he explains. are not involved in the clinical types of examinations including and/or diabetic, he insists that they hope for quick fixes. “Just education as well as research scene, are trained first aiders. tumour markers and other routine you start paying more attention to get it done. Just get started. and development. Akmal is glad Accreditation of Sorts This is another unique and health screenings,” Datuk Seri Dr your health immediately. “This is a Stop making excuses for your to share that IJN does place 2 Hospital accreditation important skill which the hospital Mohd Azhari Yakub, CEO of IJN, lifestyle problem we face, as we health,” he insists. “Regular health a huge emphasis on all three helps healthcare organizations has placed an emphasis on to says of the IJN Wellness Centre’s are less active,” he explains. “It is screenings will help to detect areas, without disregarding any. achieve their best, by operating ensure that any staff are able to programmes. “What’s exceptional also the way we eat, the type of early problems and early risk “During the first few years of IJN’s according to stringent standards. come to a person’s aid when about us is that your health report food we choose to consume.” factors, such as a high cholesterol establishment, the focus was Hospitals who have earned needed. will be seen by our cardiologists Azhari also notes that stress is reading. Then, you can take placed on healthcare services accreditations are obliged to and you will get a one-to-one not the main problem, but is charge and make changes to whereby we provide accessibility constantly be ‘on their toes’ and Statistics for You consultation with them. You a precipitating factor only if prevent these problems from healthcare to all,” he says. to ensure that the operations 5 “As a step to ensure can ask any medical questions you already have a medical continuing to be a problem. Today, IJN also puts a lot of of the hospital abide to the transparency in the organisation, during the consultation and even condition. “Stress does play a part, “So it is not just about detecting focus into the two other areas standards set. IJN publishes its clinical questions about your lifestyle.” but so much less compared to a heart problem but to look at too which are training and “We hold both international outcomes on the website,” obesity, diabetes and generally, risk factors before that,” Azhari education as well as research and local accreditation,” says says Akmal. Visitors of the IJN Everything Affects Your Heart an inactive lifestyle,” he says. “If continues. “If your cholesterol and development. With regards Akmal. “Locally, IJN has been website (www.ijn.com.my) will There are eight different heart one is obese or diabetic, the reading is high, if you are at an to the former, IJN welcomes accredited by the Malaysian discover essential statistics of screening programmes available probability of heart disease will early stage of diabetes, or if you cardiologists from different Society for Quality Healthcare the organization including heart at IJN. All of them comprise increase multifold. It is not just are overweight, then it is time for nations, especially those in (MSQH) since 2006. As for attack management and even various tests to detect how strong twice the risk.” you to take action”. Southeast Asia to train in the international accreditation, we the length of stay of patients in and healthy your heart is. These were accredited in 2009 by IJN.

36 37 THAILAND

The traditional attractiveness of Thailand as a tourist destination for travelers around the world, for the beauty of its tourist attractions and culture, has now expanded to include medical tourism. Thailand has now become the forefront in providing care and support services in the field of medicine with progress in science and modern medicine as well as ancient medical wisdom and values of the people of Thailand.

Healthcare in Thailand is largely driven by private hospitals. Thailand healthcare has many advantages over its Asian neighbors when it comes to medical tourism. Interestingly Thailand has the largest private hospital in Southeast Asia and also the first hospital in Asia to get a JCI accreditation and ISO 9001 certification.

BANGKOK 513,120 SOUTHEAST km2 ASIA 68 Million

COMMON TREATED AILMENTS • Cardiology • Orthopedics • Cosmetic and Reconstructive Surgery • Dentistry • Oncology • Ophthalmology

38 39 than compensate for the uncomfortably long flight. Thailand offers the medical traveler many specialties including cosmetic surgery, COSMETIC AND PLASTIC SURGERY orthopedics, cardiology, IVF/ reproductive medicine, spine Thailand surgery, and dentistry. Despite rising standards of living, Thailand • Botox and Medical Tourism remains one of the world’s best Medically known as Botulinum, Botox is a quick value destination, with cost and effective remedy for smoother, wrinkle-free savings on medical procedures skin, eradicating forehead lines, crow’s feet and ranging from 40-60% over out- frown lines. Botox is an injection skin treatment of-pocket fees found in US, EU, which disrupts and paralyzes the release of and Japan. acetylcholine, the chemical which triggers a muscle contraction that creates wrinkles. The treatment leaves the patient looking more youthful and feeling more rejuvenated.

• Liposuction This extremely popular surgery, in fact the most common surgical cosmetic procedure in the US, is to extract excess fat deposits. It is performed in order to enhance one’s appearance by improving body contours and proportion. ASIA’S FIRST JCI ACCREDITATION

WENT TO A • Eyelid Surgery HOSPITAL IN Blepharoplasty, more commonly known as eyelid surgery is presently one of the most BANGKOK, 15 popular surgical cosmetic procedures. This THAI HOSPITALS surgery revitalizes one’s youthful appearance by removing excess skin, fat or muscle from the ARE NOW JCI upper and lower eyelids. ACCREDITED.

Wellness and Spa Tourism enhanced appearance. For those who want to relax Aesthetic Treatment DERMATOLOGY This procedure has recently physically and mentally, you Thailand gathers numerous Tattoo Removal escalated in popularity as there can try Thai massage. Thailand world class beauty centers that Now, with the latest technologies is no bleeding and bruising is famous for its traditional provide thorough services. With in cosmetic surgery, it is possible involved unlike other alternative massage. Thai massage is top-level specialists in various to do away with any of the bad methods. The results are also influenced by the traditional fields, you are able to undergo memories from the past. Still, this much quicker. medicine so it can relieve nose, eyes, breasts surgeries depends on how long the tattoo physical and mental tension. It with reasonable price and good has been on the skin, where it Chemical Peel also claims to reduce migraines, quality compared to other is located and its size that will Chemical peels, also known Although it now shares the from nearby countries with less sprains, bruises, anxiety, improve countries. determine how successfully it as chemexfoliation or derma- spotlight with India, Singapore, robust healthcare choices. flexibility, and enable a better Thailand has been rising to can be totally removed. peeling, are a method of and Malaysia, Thailand is Patients from the Middle sleep which make you healthy become the “Beauty Centre removing the superficial layer the rightful wellspring of East, Cambodia, Laos, and from the inside out. of Asia” with high quality and Laser Skin Resurfacing of skin using several types of contemporary medical tourism. Vietnam were rapidly followed Thailand is full of 4-5 star health capability, knowledge at Laser resurfacing is a new acid solution. The desired result Fifteen years ago, with the by European clients. Today, spas spread all over the country. reasonable price. innovative procedure that should be a much improved, crash of the Thai baht, business thousands of Americans Various services and packages reduces facial wrinkles, fine smoother texture of the face and governmental leaders and Canadians also head are available for customers lines, scars, discoloration and with far less prominent wrinkles, capitalized on Thailand’s to Bangkok or Phuket, mostly including facial, nail, hair spas, other skin irregularities, leaving aging acne, superficial scars excellent medical infrastructure to save on elective surgeries skin care. the patient with a rejuvenated, and blackheads. to attract cross-border patients with lower costs that more younger looking skin and

40 41 Dental Treatment

Dentures Made of resin and porcelain, dentures are removable replacements for missing teeth and adjacent tissues. They come in two different types, complete dentures and partial dentures. They are designed to look and function like a person’s own natural teeth and surrounding gum tissues.

Stem Cell Cosmetic Dentistry Today, cosmetic dentistry is Treatment extremely popular as dentists have developed a wide range for beauty of techniques, and employ an array of modern tools, to improve your smile. And patients Rejuvenation are having cosmetic dentistry done in order to have a new TRADITIONAL THAI MEDICINE : Stem cells are cells found in look and the increased self- Traditional Thai Medicine has evolved over centuries and all multi cellular organisms. esteem and confidence that stems from the practices of the Monk and Khmer people Stem cells perform as a repair comes with it. who previously occupied present-day Thailand, and also mechanism for the body by not from Indian, Chinese, and Buddhist medical knowledge. only replenishing specialized It is founded on the idea that we are composed of the cells but also helping to maintain four elements of earth, wind, water, and fire. Good health the normal turnover of organs, Orthodontics derives from a balance of the four elements, called “tards,” blood, skin or intestinal tissues. The benefits of receiving and imbalances lead to illness. They have the potential to orthodontic treatments are an Many factors are believed to cause imbalances, such as develop into many different overall healthier mouth, a more poor diet and lifestyle choices, negative states of mind, or specialized cell types. confident smile, and teeth which pollution, and weather changes, and the techniques of Science has uncovered that the are more likely to last throughout traditional Thai medicine help us regain our equilibrium. rejuvenation of stem cells does the course of one’s life. Dentists Treatments of traditional Thai medicine include Thai not only combat major illnesses performing orthodontics are massage, which is a millenniums-old healing art and but also revolutionizes anti- called “orthodontists” and they Buddhist spiritual practice; Herbal applications through aging. Stem cell rejuvenation for use a variety of techniques to various steams, balms, and, most famously, herbal beauty treatment is now used determine if a patient requires compresses, which are bundles of therapeutic herbs to treat the signs of aging, grey orthodontic treatment. wrapped in soft cotton and gently pressed on the body. hair, sagging skin and wrinkles. Thai foot massage, where thumb, fingers, palm, and fist Even though stem cell treatment are used to target pressure points in the patient’s feet, but for beauty rejuvenation is usually extends to the calves, thighs, and sometimes even rather controversial, there is Dental Veneers hands, and head. little argument against the Dental veneers are a splendid Thai yoga, a series of poses similar to Hatha Yoga, intended fact that the therapy can be cosmetic remedy for a variety of to stimulate the patient’s meridians and move energy miraculous. As mentioned in dental conditions that affect the through the body. the Townsend Letter for Doctors appearance of the front teeth. Traditional Thai medicine has been proven to be an and Patients (2005), “Stem cell Veneers are very thin pieces of effective approach in treating common symptoms therapies are among the world’s specially-shaped porcelain or associated with a general lack of well-being, and is often greatest collective scientific plastic that are glued over the employed in spas & wellness centers for health promotion breakthrough, possessing the front of your teeth. They can and prevention purposes. clear potential to revolutionize repair teeth that are severely the practice of medicine and discolored, chipped, have small improve the quality and length holes or pits or are misshapen or of life.” crooked.

42 43 SINGAPORE

Singapore comes in 6th place on WHO’s list of the 191 countries with the best health care systems. Even as Asia is buzzing as a medical tourism destination and there is a competition amongst countries in the continent, people from across the world continue to travel to Singapore in droves for high-quality and affordable treatments. The top treatments sought in Singapore are liver transplant, kidney transplant and those associated with blood disorders. International patients come to Singapore each year for a whole range of medical care from health screenings to high-end surgical procedures in specialties such as cardiology, neurology, oncology, ophthalmology, organ transplants, orthopaedics, and paediatrics.

Singapore 719,1 Southeast km2 Asia 5.5 billion

COMMON TREATED AILMENTS

• Cardiology • Orthopedics • Cosmetic and • Dentistry Reconstructive Surgery • Ophthalmology • Oncology

44 45 systems in the world. The well-respected doctors and Singapore Healthcare – physicians are trained at the Brief FActs best medical centres around Singapore’s quality healthcare, Medical Tourism the world in internationally as one of the best in the world, is accredited hospitals and internationally recognised. specialty clinics. The hospitals • Ranked 1st for most efficient in Singapore are well equipped healthcare system, out of 51 with state-of-the-art facilities countries, in 2014 by Bloomberg. Singapore and clean and hygienic • Ranked 2nd in the world surroundings. for health-care outcomes The nurses and other medical according to The Economist staff are well trained and skilled. Intelligence Unit (EIU) in 2014. All medical staffs in hospitals and • Ranked 1st as a global favorite clinics are proficient in English medical tourism destination in and this makes communication PHD Chamber Medical and easy for international patients. Wellness Tourism Report 2013. Many hospitals in Singapore • 21 hospitals and medical have international departments centres and medical Affordability that specifically cater to patients organisations in Singapore have Although healthcare costs in Singapore are more expensive than from abroad. obtained the Joint Commission in other Asian countries that specialize in medical tourism, it’s International (JCI) accreditation. still affordable and cheaper than treatment costs in the western • Singapore’s blood supply ranks countries like US and UK. In Singapore you will find the same quality of among the safest in the world. treatment that you will find in other developed countries. • Singapore is famous for treatments that involve Biotechnology Industry Cardiology, Neurology, Obstetrics Singapore has huge investments in the biotechnology sector. If you and Gynecology, Oncology, are suffering from an illness that requires specialized treatments like Ophthalmology, Orthopedics stem cell therapy, Singapore is probably one of the best options. and Pediatrics. In Singapore you will also have access to cutting-edge cancer treatments.

Cosmetic and Reconstructive Surgery MANY HOSPITALS IN SINGAPORE HAVE INTERNATIONAL CLEFT LIP AND PALATE POST-MASTECTOMY This is a congenital condition BREAST TRAUMA & FACIAL DEPARTMENTS where the upper lip is cleft RECONSTRUCTION FRACTURES during the development. The breasts are assets In severe maxilla-facial THAT It can involve a single side to the ladies and any injuries with facial fractures Singapore is one of the most and complicated surgical or both sides. It can also diseases or cancer especially in motor vehicle developed countries in Asia procedures in specialties such SPECIFICALLY involve a cleft in the alveolus affecting the breast accidents or severe and is home to world class as organ transplants, oncology, CATER TO and palate. The external will maim the patients sports injuries, the plastic healthcare facilities. The health cardiology, orthopedics, deformity is aesthetically and cause severe surgeons, are also involved care services provided in neurology, pediatrics and PATIENTS FROM unacceptable to the psychological trauma. in the treatment of the soft Medical Travel Singapore extend ophthalmology. parents and they would like it Their self-confidence can as well as bony tissues. The to both public and private The patients receive high quality ABROAD repaired as soon as possible. also be shattered. With fractures are identified, hospitals. medical care at affordable This is normally done at the modern advancement reduced and fixed with International patients come costs in a safe and welcoming age of 3 months and above in breast reconstruction it appropriate mini-plate to this beautiful country for a atmosphere. The hospital provided the baby is healthy has become increasingly fixations and the soft tissues whole range of medical care standards are quite high as and developmentally normal more acceptable. and skin are fixed. from health screenings to simple they have the finest health care and fit.

46 47 SOUTH KOREA

South Korea healthcare system is universal insurance, as the medical societies were merged into the National Health Insurance Corporation at the beginning of this century. Almost all citizens and legal residents of South Korea are beneficiaries from the program, looking to cover virtually everyone. This insurance system is funded by contributions, government subsidies and heavily taxed tobacco sales, although the government institution is still running it under a huge deficit.

Travel to South Korea will help you experience the rich culture, beautiful tourist spots, and tasty local cuisine. Here you can experience the bustle of the city life in Seoul as well as the natural beauty of many national parks nearby, enjoy the wide sandy beaches and also visit the famous Buddha temples in the area.

Seoul 100,210 East Asia km2 50.8 Million

COMMON TREATED AILMENTS • Cardiology. • Dentistry. • Oncology. • Ophthalmology • Orthopedics.

48 49 Since 2009 when Korean medical tourism was launched in earnest, the number of foreign patients during the 6-year period amounted to 266,501 in 2014. Medical Tourism in The average hospitalization period of patients is 13.6 days and the gender ratio of foreign patients shows 39.7% for South Korea male and 60.3% for female, meaning more female patients are visiting Korea to receive medical treatment. Foreign patients are from 191 nations. China takes up a large portion in Korean medical tourism followed by the US, Japan and Mongolia. Foreign patients’ frequent requests are usually: internal medicine, check-up, dermatology, gynecology, orthopedics and general surgery.

“266,501 PATIENTS VISITED SOUTH KOREA IN Oncology Cardiology Surgery, chemotherapy, radiotherapy South Korea is one of the best places 2014” and proton therapy are common in the world in Heart Surgeries and treatments for cancer, whichever stage Coronary Interventions. One of the Korean you are at, can link you to credible cardiovascular hospitals performs over hospitals and surgeons. The Korean 1,800 heart surgeries and 2,800 coronary hospitals are dedicated to providing interventions each year, and on the other the best patient care in all aspects of hand the cardiology is a medical specialty cancers and blood diseases, assuming that focuses on the human heart, which primary responsibility for conducting is susceptible to a range of diseases and cutting-edge research and training disorders including congenital heart defects, specialists recognized for their expertise coronary artery disease and heart failure, in the field. while most disorders involve complications The centers of Korean hospitals consist with the heart itself. According to the official statistics, the total number of medical of specialized teams of esophageal Varicose veins for instance is a vascular tourists that visited Korea in 2014 amounts to 266,501 patients, cancer, stomach cancer, colon cancer, disease, early diagnosis and treatment which is a 26.2% increase compared to last year. The average breast cancer, lung cancer, head is important in treating the various annual increase rate of foreign patients in Korea since 2009 is and neck cancer, women’s cancer, cardiovascular diseases, and the 34.7%, showing that foreign tourist’s visits for medical purposes are cancer on urinary organs, blood cancer, cardiovascular hospitals of Korea have increasing steadily. The Medical Tourist Information Center, operated pancreatic and biliary cancer, skin continued its endeavors to develop and by the Korea Tourism Organization, will assist tourists with everything cancer, sarcoma and brain tumor. progress. Now they are leading the world from visa processing to making appointments at necessary clinics. society of medicine in terms of both scale and quality.

50 51 INDIA

India is a premier healthcare destination with the lowest cost in the Asia region. Merits for healthcare tourism industry in India; embrace compact costs, the accessibility of most up-to-date medical technology, and a rising compliance on worldwide excellence standards. People from other countries are less likely to face a language obstacle here in India, as English is widely spoken. In India there are numerous highly skilled physicians and expert practitioners. Liberalization and economic growth in India has resulted in building up high- tech medical facilities that can match with the best similar facilities available in western countries.

New Delhi 3,287,263 South km2 Asia 1.252 billion

COMMON TREATED AILMENTS • Cardiology • Spine Surgery • Oncology • Ophthalmology • Orthopedics • Weight Loss Surgery

52 53 275 such facilities that match any global infrastructure). India has a good number (22) of JCI (Joint Commission International) accredited hospitals and compares well with other India countries in Asia. These set of approved hospitals in India can A Premier Healthcare provide care at par or above Destination global standards.

INDIA HAS THE HIGHEST Financial Savings Dental Implants in India PERCENTAGE Quality of care is what attracts people. However, quality According to a latest research, the Indian healthcare services should not be beyond industry is growing rapidly and is expected to become a OF ENGLISH the affordability of the patient USD 280 billion industry by 2020. In comparison to other who requires it. If quality comes Dental tourism destinations, India has taken the lead, LANGUAGE at an affordable cost it is an essentially due to the cost effectiveness of treatment unbeatable advantage. This available in this country. SPEAKING confluence of highest quality Why India has become the best place to get Dental and cost advantage is unique Implants? for India. PEOPLE The benefit is unimaginable when it comes to major 1. Affordable Dental Implants AMONG THE treatments such as for leukemia Dental Implants cost in India are almost half as compared where the difference in cost is 10 to other popular dental tourism destination like Poland, to 20 times. For other treatments, Mexico, Belgium, Turkey, Spain, Hungary. TOP MEDICAL it could be anything from a fifth to a tenth when compared to DESTINATIONS Western countries and 80 to 90% 2. Best Health Care of what is charged in other South The dental healthcare industry in India remains one of the Asian medical destinations. best worldwide. Today, the Dental Healthcare services in The estimated 600,000 people India are as good as anywhere in the world and in some who come to India from other cases even better. Over the years, India has with zero waiting time, the countries do not do so for grown to become a top-notch benefits of travelling for medical cheap healthcare but for quality destination for medical value treatment in India are many. healthcare at an affordable 3. Indian Hospitality travel because it scores high cost. They are not compromised Dental Clinics in India provide personalised dental tour over a range of factors that Facilities at any level, but regain health at packages for tourists at highly affordable prices. The dental determines the overall quality The high-end healthcare system a fraction of the cost. packages contain services like appointment fixing with of care. From quality of therapy, in India is as good as the best dental specialists, transport and accommodation services range of procedural and in the world. India maintains as per patient’s requirement. treatment options, infrastructure not only a robust accreditation and skilled manpower to system but also a large number perform any medical procedure of accredited facilities (about

54 55 Orthopedic Surgery Orthopedic deals with the study of musculoskeletal system Cancer Treatment botox treatment (safer way there are expert interpreters who of the body. Musculoskeletal system includes: bones, India is the best destination for to remove wrinkles from will be arranged by the hospitals. ligaments, joints, tendons, muscles and nerves. Under this treatment of cancer. Everything face), fillers, photofacial, lip All leading to reassuring specialty there are orthopedic physicians and orthopedic that can be done in the best augmentation and, nose job. hospitality and great after care. surgeons. One who specializes in orthopedic surgery is an cancer centers in the world can orthopedic surgeon. be done here. It is equivalent Feeling the pulse Finest Doctors Following are some of the diseases & conditions treated by and in some cases even better For greater understanding India has not only hospitals with an orthopedic surgeon: than anywhere else in the world, between patients and world-class facilities but skilled • Achilles Tendon for a much cheaper cost, ten healthcare personnel, the world-class doctors and medical • Arthritis times cheaper as compared to warmth and hospitality of personnel too. The country • Bone (bone infection), Joint pain & muscle pain, the hospitals abroad. Indian hospitals is a big has the largest pool of doctors Infections in Children factor in choosing India as a and paramedics in South Asia. • Bone Spur Cosmetic Surgery healthcare destination. Among Many of them have established • Boutonnière Deformity (Mallet Finger) Cosmetic treatments have a the top medical destinations their credentials as leaders • Bowed Legs glamorous aspect as people of the world, India has the around the world. With a large • Bunion (Hallux Rigidus / Hallux Valgus Deformity) have realized that such highest percentage of English number of doctors, there is a • Bursitis cosmetic surgeries enhance language speaking people. high level of competency and • Carpal Tunnel Syndrome their personality. Main treatments Amidst the variety of culture and capability in adoption of newer • Cauda Equina Syndrome that are popular are: laser traditions, if there is one thing technologies and innovation • Cerebral palsy skin rejuvenation, laser hair that is common in India, that is and fresh treatment methods. • Claw Toe reductions (laser treatment), the English language. If other chemical peels, body sculpting, language options are essential,

56 57 58 59 UNITED ARAB EMIRATES “UAE” The UAE, with a total population of more than 9.4 Million, is a federation of seven emirates or sheikdoms, with Abu Dhabi serving as its capital. The country’s economy is the 31st largest by nominal GDP and remains extremely reliant on oil, with the exception of Dubai’s sheikdom. Tourism plays a vital role in the economy of the United Arab Emirates, with the number of visitors surpassing 10 million tourists per year and with Dubai maintaining the highest share of tourism among all the emirates.

Abu Dhabi Healthcare system is a mix of public and private, with the public system being more of a comprehensive system that cares for the entire patient needs, and covers all legal residents living at the capital city. Meanwhile, the private sector keeps building state-of-the-art facilities and caters to medical tourism. Abu Dhabi ranks 2nd out of 13 countries surveyed in the Medical Tourism Index for the Arabic region. Dubai is a city in the United Arab Emirates known for its ultramodern architecture and its luxury shopping. Actually, this nation is located in the southeast end of the Arabian Peninsula on the Persian Gulf.

Abu Dhabi 83,600 Middle km2 East 9.856 Million

COMMON TREATED AILMENTS • Cosmetic and reconstructive surgery. • Dentistry. • Fertility and Reproductive Health. • Ophthalmology. • Orthopedics.

60 61 facilities and hospitals, medical • Management of facial centers, and a trauma center traumas HealthCare in in the seven emirates. A state- Cosmetic and • Dental implants and bone of-the-art general hospital has augmentation opened in Abu Dhabi with a bed reconstructive surgery • Crown and bridgework capacity of 143, a trauma unit, aesthetic restorations and the first home health care • Rehabilitative and program in the UAE. restorative procedures To attract wealthy UAE nationals • Advanced care of and expatriates who traditionally periodontal problem have traveled abroad for • Teeth whitening and serious medical care, Dubai has bleaching. UAE developed Dubai Healthcare • Simple tooth extraction City, a hospital free zone that • Surgical extractions offers international standard • Transplantation of teeth advanced private health care • Management of trauma and provide an academic and fractures to the facial medical training center, skeleton since 2010. 12 million people • Orthognathic surgeries for visit Dubai every year for the correction of male- healthcare services. facial skeleton • Treatment of cleft lip and palate • Lesions of the jaw bones Plastic surgeons in the UAE includes Reconstructive and soft tissues and Cosmetic surgeon specialized in various • Dental implants with cosmetic and reconstructive procedures such as reconstruction and Face and neck surgeries, Breast surgeries, Body augmentation of alveolar contouring and Skin rejuvenation procedures. Also bones. there are treatments provided by almost all hospitals in the UAE, as: • Face and Neck Surgery. • Breast Surgery. • Body Contouring. • Reconstruction after Massive Weight Loss. • Breast Reconstruction. • General Plastic Surgeries. THE UAE • Skin Rejuvenation Procedures. • Pediatric plastic surgery. • Reconstructive Surgery. NOW HAS • Plastic Surgery After Massive Weight Loss. • Pediatric Plastic Surgeries.

The Dental Operation units Dentistry The centers and the medical in the country is a pleasant The Dentistry Hospitals at institutions in UAE providing ultramodern computerized United Arab Emirates holds dental care under general setup, fitted with RVG, Digital to its credentials an ultra- anesthesia, especially for OPG and Lat Cephalogram, modern state-of-the-art uncooperative and highly Dental CT scans, Intra oral 40 clinical set up which provides apprehensive children, helping camera enabling the patient a proficient, highly skillful to minimize dental phobia, as to visualize and differentiate The start of modern health care most popular medical tourism PUBLIC delivery of oral and dental care well as reducing the multiple between his pretreatment and in the United Arab Emirates can destinations in the region, through experienced dental appointments and time factor post treatment condition. The be traced to the days when behind Jordan. In first half of professionals and auxiliaries. for parents with busy work equipment and materials being the area was known as the 2015, Dubai attracted 260,000 HOSPITALS The department is well versed in schedules. Also there are used are of the finest quality, Trucial States, in 1943, a small medical tourists. dealing with children’s dentistry, treatments provided by almost considering patient’s comfort healthcare center was opened The UAE now has 40 public especially providing dental care all hospitals in UAE, as: and wellbeing, to be the top in the “Al Ras” area of Dubai. hospitals, compared with only to children with special needs, most priority. Strict sterilization Currently, the World Bank ranked 7 in 1970. The Ministry of Health such as cerebral palsy, autism • Root canal therapy and sanitation standards are Dubai and Abu Dhabi as being is undertaking a multimillion and down’s syndrome, to name • Oral and maxillofacial maintained, with latest gadgets the 2nd and 3rd, respectively, dollar program to expand health a few. surgical procedures and equipment.

62 63 Orthopedics Most hospitals in the UAE are working on the development of arthroscopically assisted ACL reconstruction techniques and instrumentation, suture based all-inside meniscal repair surgical techniques and instrumentation, and the use of hamstring tendon grafts for ACL reconstruction. A surgeon performed the first arthroscopically assisted ACL reconstruction in the Middle East, established the first tissue bank in the Middle East, and OPHTHALMOLOGY photography. Facilities for laser was the first surgeon in the The Ophthalmology Department and surgeries for glaucoma region to use allograft tissue to offers a comprehensive range patients are also available. • Routine Vision care perform complex knee ligament of inpatient and outpatient Patients with retinal diseases • Glaucoma reconstructions, developing services for routine eye checkup can get treatment for most • Diabetic eye care numerous surgical techniques, and eye ailments. Staffed of the retinal disorders, as the • Cataract surgical instruments and by experienced Ophthalmic department is equipped with • Learning-related medical devices which are used Surgeons, the department is Spectral domain OCT Laser, vision disorders in the everyday practice of knee equipped with state-of-the- Fundus camera, A/B scan, • Intraocular lens surgeons around the world to art equipment, which helps in etc. Procedures like Fundus implants treat patients with knee injuries. providing excellent eye care to Fluorescein Angiography, • Age- related eye The Orthopedic Clinics are the patients. O.C.T. “Optical Coherence care equipped with equipment Surgical procedures for Tomography”, Argon Laser • Pediatric and procedures with high cataract, glaucoma and Photocoagulation, Intravitreal ophthalmology Tech, In addition to the routine squint correction are routinely injections for conditions like • Advanced orthopedic and trauma performed. The technique Diabetic retinopathy, Retinal Technology surgeries, the department of Phacoemulsification and vascular occlusions, Age related • Diagnostic, offers the following advanced foldable Intra Ocular Lens are macular degeneration are therapeutic and procedures in various fields, total also available, also provides routinely performed. Common surgical technologies Joint Replacement Surgery for comprehensive care for all kinds industrial accidents like foreign to deal with various disorders involving various joints of Glaucoma patients including body in the eye, eye burns eye disorders. “hip, knee and shoulder” with gonioscopy, automated and other trauma are promptly • Renowned cataract all types of designs currently Perimetry and Spectral attended to any time. surgeon. available internationally. domain OCT scanning optic • Argon Laser for retinal • Advanced spine surgeries. diseases. • Ilizarov technique for limb • Specular Microscopy. lengthening and complex • Pachymetry. fractures. • Ultrasound both A & • Articular reconstruction B scan. surgeries for complex joint • Fundus camera for fractures. retinal and optic • Pediatric orthopedics. nerve imaging and • Arthroscopy angiography • Spectral domain OCT for anterior segment and posterior segment imaging • Parametrical

64 65 REPUBLIC OF TURKEY

Healthcare in Turkey, as in other European destinations, is a mix of public and private healthcare services. It operates a universal healthcare system in which all residents registered with the main Social Security Institution can receive medical treatment free of charge at Hospitals contracted to this governmental institution. Similar to other European destinations, waiting times are long and as such it allows the private healthcare sector to coexist by also providing higher quality services.

Turkey Medical tourism is a great choice, 29.3 million tourists visited the country in 2011, making it the 6th most visited holiday destination worldwide. With 9 million arrivals, Antalya is the 5th most visited city in the world while Istanbul is the 9th most visited city as of 2009.

Ankara 783,356 West km2 Asia 79,463 Million

COMMON TREATED AILMENTS • Bariatric surgery “weight Loss Surgery”. • Ears, Nose and throat “ENT”. • Hair transplant Surgery. • Skin Care “dermatology”.

66 67 Cardiovascular Surgery, Medical tourism in Cancer treatment “Oncology”, Neurosurgery, Orthopedics, Plastic and Cosmetic Surgery, Bariatric Surgery “Weight Loss Surgery” Eye and Dental Treatment. In Many obese people have large round faces and full heavy 2012, approximately 270,000 necks, as morbidly obese people lose weight, their faces lose foreigners received health care their youthfulness thus, resulting in an older appearance than and medical services in Turkey, when they were obese. Today, with the advent of bariatric with the vast majority of visitors surgery, it is not uncommon for many patients to lose 100 receiving treatments from pounds or more. Weight loss can exacerbate the aging process; Turkey private hospitals. the skin becomes loose and saggy as fat decreases, heavy lines appear, and the neck sags giving the person a “turkey neck”, Health Care Sector the appearance of heavy lines around the cheeks, beneath the The health sector in Turkey has eyes and jowls. advanced rapidly in recent Most people have to deal with weight loss during their lives at years with some excellent some time. However, there are some who have lost massive medical facilities, state-of- amounts of weight, often as a result of gastric bypass operations the-art technology and highly or restrictive surgery that decreases their food intake. This can qualified medical staff. Through leave a person with unsightly hanging or saggy skin, often at the the private health sector, 91% abdomen, thighs, buttocks and arms, which unfortunately will of medical tourists are choosing not respond to diet and exercise. health services at private medical facilities versus 9% which are choosing to receive treatment at public hospitals. Through public private Ear, Nose and Throat “ENT” partnership, under the Ministry of Ear, Nose and Throat Clinics in Turkey are extremely modern and Health, Turkey has inaugurated fully equipped with “rigid and flexible endoscope, stroboscope, the development of health digital recording system” examined by highly trained physicians campuses around the country who will ensure that you receive proper treatment. ENT specialists that will house huge integrated work closely with other specialists to provide comprehensive facilities including hospitals, care for patients. medical science universities, The Otology and Neurology Unit carries out the following high technology centers, procedures: tinnitus treatment, dizziness treatment, surgery for research and development disorders of the ear drum and middle ear, otosclerosis surgery, centers, commercial areas diagnosis and treatment of hearing loss, surgical implantation of where medical tourists will cochlear implants also known as bionic ears, rehabilitation with benefit, particularly in Ankara hearing devices, and administering surgically implanted hearing and Istanbul. devices, also congenital aural atresia surgery, BAHA application, and microtia repair can be performed.

Healthy Life For those people who have lost a lot of weight often over a short period of time, and are now self-conscious about the amount of fat and skin hanging “91% of medical around their bodies, we offer single Turkey offers patients and tourists years has begun to compete or multi-procedure surgeries that will great hospitality, fantastic with countries such as India, tourists are remove, tighten and reposition areas scenery and now world-class Malaysia, Thailand, and Hungary of your body, leaving your appearance healthcare at affordable rates. for a share of the global choosing health leaner and healthier, Body lifts are most Healthcare transformation medical tourism market. successful when supported by a healthy in Turkey has brought about Medical Tourism in Turkey services at lifestyle exercise, restriction of alcohol, dramatic change not only to has had a leading role in the no smoking and diet. Turkey’s healthcare landscape, development of its private private medical but also the attention of doctors healthcare sector with patients and patients from different coming from abroad seeking facilities” countries. Turkey in recent medical treatments including

68 69 Hair Transplant surgery

Skin care “Dermatology” Medical Skin Care is a unique practice offering some of Turkey’s highly trained dermatologists who are committed to providing you with outstanding skin care. Choosing a skin care treatment is a personal and emotional decision. Prior to your skin care treatment in Turkey, one of the dermatology specialists will provide you with a comprehensive consultation and the education you need to make informed decisions and choose the most appropriate skin care treatment that best suits your needs and Hair transplant is only possible Modern hair restoration pleasing look to leave any appearance goals. if hair loss has no pathological exclusively uses follicular units hair transplant undetectable. causes, in case you are not to be removed and relocated Therefore it is very important to affected by any disease, transplant single follicular units which should be excluded by which can be strategically a dermatologist. The genetic placed into the receding area pattern of hair loss follows an of the scalp. To give hairlines individual progress which can a natural and undetectable be classified into a certain appearance experts on hair scale at the “Norwood´s restoration only transplant Dermatology Team baldness classification”. There follicular units consisting of one The dermatology team will always remain a certain single hair into this area. in Turkey consists of crown of hair on each male´s board-certified skin care scalp for the rest of the life Hair Transplant and Hair experts, trained laser with permanent follicles. Due TWO Restoration Extraction technicians and medical to genetic predisposition the methods aestheticians. Every remaining roots in this area are EXTRACTION Currently, two extraction member of the skin care not affected by hair loss, this methods are widely used for staff is fully knowledgeable happens to every male person, METHODS modern hair transplant, the FUT in both medical and even if a bigger amount of hair “follicular unit transplantation” cosmetic aspects of on the vulnerable and balding ARE WIDELY and “follicular unit extraction” dermatology. area will be lost after years. method. The removal of From treatment of skin USED FOR follicular units and preparation care conditions such as Hair growth in follicular units for the transition is part of each eczema, rosacea, psoriasis Since the technical term MODERN HAIR procedure. to removal of warts, and follicular units is regularly used After the extraction, each acne, skin care doctors for modern hair restoration, follicular unit is individually will provide full scale it is important to know that TRANSPLANT prepared to be relocated cosmetic procedures hair always grow in follicular to the scalp. By the previous including Botox, Fibrocell, units “grafts”, each root or preparation of the units, Mesotherapy, Chemical unit extracted from the scalp it is easier to create very Peeling and PRP for Skin. consists of 1 to 4/5 hairs during transplant procedures. fine openings leading to depending on the individual The main purpose is to create diminishing healing time and a predisposition. a natural and aesthetically higher density.

70 71 JORDAN

Jordan is considered the best healthcare service provider in the Middle East. The healthcare system is a mix of both private and public institutions. The Ministry of Health operates 27 hospitals and 1,245 primary care clinics, while the private sector operates 56 hospitals, and the Royal Medical Service operates 11 hospitals.

In 2007 Jordan Hospital, the largest private hospital, was the first general specialty hospital to receive JCAHO international accreditation. King Hussein Cancer Center is the only specialized cancer treatment center in the Middle East and one of the top cancer treatment facilities in the world. The World Bank ranks Jordan as a top medical tourism destination in the Middle East and North Africa.

Amman 89,341 Middle km2 East 9,600 Million

COMMON TREATED AILMENTS • Stem cell therapy. • Executive physicals. • Cardiovascular interventions.

72 73 and many others. Of course patients always have the option of taking some time Chronological evolution of medical Health Care in off to visit some of the famous religious destinations in the achievements in Jordan: country, particularly revered by Christian and Muslim faiths. Some popular destinations include Mount Nebo, where Moses is believed to have gone Jordan to view the Promised Land, River Jordan, where Jesus Christ was baptized.

Key variables have helped Jordan build up a fruitful restorative tourism goal including: • Quality of restorative administrations advertised. • Highly aggressive evaluating of restorative treatment. • Little or no sitting tight periods for treatment. • Presence of world-class globally qualified specialists. • Presence of certied doctor’s facilities furnished with the most recent apparatus and gear. • Low event of irresistible maladies. • The principal open-heart surgery in Jordan in • Availability of helpful regular Stem Cell Therapy 1970. assets. The Bone Marrow • The main open-heart valve substitution in Jordan • Physician density is higher and Stem Cell in 1970. than regional average and Transplantation in • The primary kidney transplant in Jordan and the comparable to the USA. Jordan is one of the Arab World 1972. largest and most • The main uniting of coronary courses in 1973, successful programs taking note of that the principal case in the world in the Middle East, was led in 1967. achieving cure rates • Pituitary organ operations through the nose by comparable with the telescope in 1977. international standards. • The main operation for the adjustment of spine It oversees both bend in 1985. matched allogeneic • Extension of the coronary supply routes by and autologous inflatable in 1985. transplants, performs • The primary heart transplant in Jordan at Queen “THE EXPENSE transplants utilizing cord Alia Heart Diseases and Surgery Center in 1985. blood, making it the • Insertion of barrel in the left inner carotid supply OF THE only program in Jordan route in 1997. and the second in the • Shutting intrinsic gaps between the ears without TREATMENT IN region to offer such the mediation of a specialist and through Medical tourism in Jordan has measures have been taken to a highly specialized catheter treatment in 1997 without precedent for been increasing yearly, mainly ensure there is no language JORDAN IS AS procedure. Non the locale and the fifth nation in the world. due to high level of expertise barrier for visiting patients, with cancer cases are also • Heart and lung transplant together without provided by hospitals in the most hospitals training staff LOW AS 10 TO transplanted, including precedent for Jordan and the locale in 1997. country. Apart from state-of- in English, Arabic as well as thalassemia, aplastic • Conducted three operations for intrinsic coronary the-art technology, a number Russian. anemia and other illness without surgery, and communicated it of doctors in the leading Some of the most popular 30% OF USA metabolic diseases. live through satellite to a medicinal meeting in hospitals in Jordan are certified treatments include cosmetic Boston, USA, without precedent for the Arab world by the American board or surgery, neurological surgery, EXPENSE” in 1998. UK fellowship. Also numerous orthopedics, organ transplants

74 75 CYPRUS

Healthcare tourists in Cyprus can enjoy mini-cruises, golf games, cultural and artistic events, or recover by unwinding at the tranquil beaches of the Mediterranean. They can even indulge in sightseeing activities in its magnificent legendary monuments, or visit its picturesque villages that boast a rich tradition. Cyprus offers the right mix of healthcare assistance and leisure, which is why it is popular among medical tourists across the globe. Language is not a concern in medical facilities in Cyprus as a majority of the local medical professionals are trained in the UK and the US. The healthcare institutions are staff skilled surgeons who make use of advanced medical technology to carry out medical procedures. The cost of medical care, including the vacation, are a fraction of the costs that patients would have to pay for treatments in the US or the UK.

Nicosia 9,251 West Asia km2 1.141 Million

COMMON TREATED AILMENTS: • Chronic Diseases. • Ears, Nose and throat. • Cosmetic “Plastic Surgery”. • Eye Surgery “Ophthalmology”. • Dental.

76 77 Cyprus Investing In Health Tourism

Health Tourism nowadays is a trend. Worldwide Health Tourism is a growing industry and many countries are promoting themselves as medical tourism destinations trying to get a percentage of this promising global market. Cyprus has great prospects to enter into this market and for that they are actively developing their strategy for this niche sector by bringing together the private health care and tourism industry in Cyprus. Cyprus is a country with high standard of health care and also a popular tourist destination. These put Cyprus in a great position to cater to medical Cyprus also offers a safe and recognition worldwide. This is tourists. calm environment, where a process that a number of Cyprus has the advantage of English is widely spoken, making top hospitals in Cyprus have already being an established the patients’ time here pleasant already started and some have destination for holiday makers and easy to navigate. completed. All health care and have worked hard towards providers are regulated and combining these two sectors supervised but gaining more and establish a strong image as international accreditations a medical tourism destination. can only upgrade and further Considering the fierce promote these establishments, competition, they have built as well as reassure potential on the key selling points of patients from around the world Cyprus as a medical tourism about the quality and treatment destination. in Cyprus. Cyprus has well-organized and Regarding opportunity for foreign state-of-the-art private hospitals investment strategic alliances and clinics fully in line with EU and competition in Cyprus, in regulations and standards. The terms of medical tourism, the winning combination of cost establishment of rehabilitation effective procedures and highly centers as well as holiday resorts educated health professionals, incorporating medical facilities, with most of them educated are areas of great opportunity in in EU countries, mainly the UK Cyprus. and Germany and also in the Furthermore as an EU member There are major projects which US, is a major selling point. Also state, Cyprus has all the are underway, worth more than its strategic position between necessary regulations in €8 billion, that will help upgrade three continents – the Middle place and all the doctors and boost the image of Cyprus East, Africa and Europe – puts and clinics are licensed and as a destination for their services it in a convenient location for supervised by the Ministry of as well as attract more foreign international patients seeking Health. Most of the clinics and investment into Cyprus. quality health care outside their hospitals also have their own home countries. The year- industry accreditations, and Christos Petsides round temperate climate of are encouraged to get more Secretary General Cyprus has great benefits for international accreditations Cyprus Health Services recuperation and rehabilitation. to give their facilities wider Promotion Board

78 79 level of infectious diseases. The Cypriot government has put a Health Care in strong emphasis on preventative medicine. Eye Surgery “Ophthalmology” Hospitals in Cyprus provides you with facts and resources to make a fully informed decision whether to proceed with surgery to eliminate or reduce your dependence on glasses. They provide patients with the opportunity to undergo laser vision correction using one of the latest generation laser systems with the highest standard of care of an experienced team of surgeons, Cyprus nurses, laser technicians and optometrists.

“LIFE Lasik EXPECTANCY During the procedure, a thin hinged flap is created by a blade (microkeratome) or by a laser (femtosecond). The flap is lifted and then laser energy is applied underneath to reshape the eye. The flap REMAINS is replaced and functions as a natural bandage. HIGH AT 80.4 YEARS FOR WOMEN

AND 75.3 PRK, Lasik During the procedure, an ultra-thin outer layer of the eye (the YEARS FOR epithelium) either is removed completely (PRK) or is floated away from the eye’s surface (LASEK) and laser energy is applied directly to MEN” the eye’s surface. Then a bandage contact lens is placed and left to heal Your Surgeon will advise which treatment is most suitable for you The various Government during your consultation. If these treatments are unsuitable for you hospitals in Cyprus’ major there are many alternative treatments for vision correction including cities offer free medical and intraocular lens implants, cataract surgery and contact lenses. emergency medical care to everyone. There are a number of hospitals and clinics throughout Cyprus providing a high standard of private healthcare at modest rates. While the private sector is Detailed consultation mainly concentrated in the The treatment in Cyprus will take your first step to book a suitability urban areas, the public health assessment.The assessment will include measurement of your services provide adequate prescription refraction, computerized mapping of your cornea and Healthcare in Cyprus is of a very many foreign nationals, and as coverage for the rural areas, additional technical measurements. It is helpful to remember to high standard and is recognized a result of this, many medical ensuring accessibility through a leave your contact lens out for at least 1 week soft or 1 month hard by the World Health Organization professionals are foreign network of rural hospitals, rural prior to your assessment, as contact lenses can affect your corneal as being of the same level trained, particularly in the United health centers, sub centers measurements. We would ask that you bring your old glasses or as developed countries, such Kingdom. and dispensaries. Cyprus has contact prescriptions with you. The assessment may last up to an as the United kingdom and Cyprus maintains a good an international reputation hour. You may have drops put in your eye which may blur your vision United States. Cyprus attracts sanitation system and clean for its preventative medicine so it is advisable not to drive for several hours afterwards. around 2.4 million tourists every running water which ensures programs which have managed year, an increasing number of a hygienic environment, and to practically eliminate diseases which are medical tourists. Its vaccinations are not required such as Malaria, Tuberculosis pleasant climate also attracts for foreign visitors due to the low and Echinococcus.

80 81 CZECH REPUBLIC

Healthcare emanating from Czech in the past has been able to pride itself on the many successes at both International and European levels. Czech’s have been responsible for invention of the soft contact lenses and have won Nobel prizes for their achievements in science. In recent times, excellence in Czech medicine had led to the country achieving one of the lowest infant mortality rates in the world according to 2013 CIA World Fact book figures. The country is especially known for its success stories and excellence in oncology “cancer” and cardiovascular treatment, as well fertility treatments, and eye surgery. The high standard of medicine and excellent research centers, combined with accessible up-to-date latest diagnosis and medical devices, allow for the implementation of cutting-edge medical practices and benefit international patients seeking services.

Prague 78,866 Europe km2 10.5 Million

COMMON TREATED AILMENTS: • Cosmetic and reconstructive surgery. • Eye surgery. • Dentistry. • Stem cell therapy. • Oncology.

82 83 CZECH REPUBLIC A SAFE PLACE WHERE YOU WILL RECEIVE THE BEST CARE

pre-op preparations and post- op recuperation: in cardiology, orthopaedics, and neurology. Plastic surgery, dentistry, and eye surgery offer help in addressing aesthetic and of course health problems. Check-up programmes facilitate the early detection of the symptoms of more serious disease, increasing the success rate of treatment. For example, in the area of oncology, early diagnosis within the scope of preventive screening programmes is very important, as it increases the chance treatment will be successful. In all these fields, you Why go to the Czech Republic can put yourself in the hands of top Czech doctors with absolute for Medical Tourism? trust. High Standards of Highly Trained Staff Royal Treatment in Czech Healthcare Facilities Top-notch doctors, modern Spas The Czech Republic has very equipment, the latest methods, A tradition spanning several strict accreditation requirements multilingual staff at all levels – hundred years, almost 40 Medical for healthcare facilities, whether these are the foundations for spa locations, hundreds of state-operated or private. a successful trip for a medical therapeutic springs, and rich Clinics and hospitals undergo procedure, ones that the Czech peloid deposits –the Czech regular inspections, and patients Republic can guarantee. Republic belongs among global themselves have the opportunity The healthcare provided is spa “superpowers”. Nowhere to assess the quality of their care naturally comprehensive, but else in the world will you find in national surveys. nevertheless there are fields such a concentration of curative Certified Hospitals and Clinics that are especially sought out springs as in western Bohemia’s Tourism Healthcare facilities in the by foreign visitors. These include spa triangle, formed by three Czech Republic are prepared assisted reproduction and famous spa towns: Karlovy Vary to admit foreign clients and related top-notch neonatal (Carlsbad), Mariánské Lázně provide top-notch care, from care within the scope of pre-op (Marienbad), and Františkovy initial consultation, through the preparations and paediatrics. Lázně (Franzensbad). Aside procedure itself, to the discharge Healthcare facilities specializing from therapy, spa facilities report and subsequent checks. in helping couples conceive also offer various regenerative Foreign clients can organize have excellent results, where the and relaxation programmes. their trip themselves directly opportunity to relax in related Available are for example with a selected clinic, or can spa resorts also plays a role. custom-tailored managerial, What can the Czech Republic offer foreign clients? turn to a specialized agency. In anti-stress, weight loss, detox, both cases, Czech physicians Quality Care at All Levels and wellness & beauty along with other staff will do Spas are also useful in other programmes. — Competitive prices their utmost to accommodate fields as part of the patient’s — A high standard of care all requirements. If desired, specialized agencies can More information is available on the following websites: — Suitable treatment/surgery dates arrange “turnkey” trips according to the client’s wishes to the www.czechtourism.com/medicaltourism — The availability of the latest technologies and medical procedures and degree that he or she does not www.czechtourism.com/health-spa — Strict hygienic standards have to worry about a thing, and can be accompanied by Download our brochure Medical Tourism in the Czech Republic: — The highest patient safety standards during hospitalization an individual of their choice and a translator.

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CzT_inzerce_Medical_176x250_(1062).indd 1 9/1/2016 4:01:47 PM Healthcare in Czech Republic

example, a breast enlargement with silicone implants costs £2,120 including one to two nights in a clinic in Prague, and nose reshaping costs £1,610 including one night in the clinic. Compare these with typical prices in the UK, a breast enlargement costs between £3,400 to £5,000 Dentistry Cost and nose reshaping between Enormous savings can £3,000 and £4,000. Aside from be made by choosing cheap medical treatment, the to have your dental country is worthy of a visit for treatment in the Czech a whole host of other reasons Republic, Cosmetic and medical tourists invariably dental treatment in stay long enough to check out a private clinic in the its historically and aesthetically Czech Republic can fascinating cities and interesting cost less than 60% of cultural aspects. Prague is a the same treatment in modern city with a magical the UK, furthermore, the charm and atmosphere and quality of the treatment thus there is much to see and is top class and with do. dentists qualified and experienced at an extremely high level, it cosmetic surgery of the face makes the overall price in Cosmetic Surgery and neck usually after the the Czech Republic even Cosmetic surgery procedures person concerned reaches 40 more attractive. on offer include tummy tuck, and skin structures start losing This method uses the liposuction, breast surgery, their elasticity. This is manifested therapeutic effects of facelift and nose correction. by the formation of permanent laser radiation as a Anti-aging belongs to new wrinkles, or deepening and supporting treatment specializations which have highlighting of the nasolabial to mitigate the “Clinics have been gaining significance in fold, face drop, neck skin complications of certain the 21st century, with the aging loosening and other symptoms. procedures. It has turned the latest of the world population, and Such changes are found in both out well in mucosal Most of the clinics are located these countries. Czech surgeons for that reason, a discipline men and women however, disease treatment in the county’s culturally rich undertake several years of technology, that attempts to address perceive them more sensitively “herpes”, it brings good capital, Prague. Private clinics specialist training before they related concerns has come and seek cosmetic and results in the treatment of have the latest technology, are allowed to operate and and English into existence. It works with the aesthetic surgery far more often, sensitive tooth necks and English speaking specialists, many of the surgeons working knowledge of Western medicine facial surgery cannot stop the in many other conditions most of them with internationally in Prague are British General speaking as well as traditional Eastern natural ageing process, but may wound healing after recognized qualifications and Medical Council registered. medicine. limit and delay it by many years, tooth extraction. practice experience in western Savings of up to 60% can specialists” Corrections of the signs of and most aesthetic procedures countries, such as the US and be made on, for example, ageing, such as face-lifting, can be repeated with sufficient the UK, all at a fraction of the cosmetic surgery, compared eyelid surgery or neck surgery, time between individual price that would be paid in with the UK. Consider, for are carried out in the form of procedures.

86 87 GERMANY

German medical tourism has carved a niche for itself in the healthcare industry by successfully treating many gynecological, urological and oncological diseases. The healthcare officials here have years of experience in the fields of gastroenterology, prosthetics, cardiology (heart surgery), artificial insemination, and cosmetic surgery. Germany also offers a pocket-friendly alternative to medical tourists from countries where healthcare is on the higher end of the pricing scale. Medical treatment expenses here are about 50 percent of that in the US. Health travelers also get to unwind amidst Germany’s untouched natural beauty and in its healthy climate, which can make way for a speedy recovery!

Berlin 357,168 Europe km2 82 Million

COMMON TREATED AILMENTS • Anti-Aging • Organ Transplantation • Skin Care (Dermatology) • Rehabilitation

88 89 After completing their university research and in respect of studies and passing the medical requirements for the quality board, the physician would of care and clinical activity. The Healthcare System in then be required to undergo Nowadays dermatology in specialization training for 5 to 7 Germany is a modern medical years depending on the area of discipline, capable of providing expertise, after which they need an optimal and high-quality to pass another examination in treatment in the treatment of order to start practicing. dermatological diseases. Germany is fondly referred to It is a branch of medicine that: Germany as the “Hospital of Europe”, • Conducts a study of the skin and its functions. • Explores the causes and ANTI-AGING have the ability to differentiate methods of treatment of Anti-aging therapy in Germany into any type of functional skin diseases. helps to improve overall physical tissue of the body. Anti-aging • Developes and tests new GERMANY HAS condition of the patients systemic therapy helps improve methods of diagnosis. resulting in less tiredness, the patient’s overall physical AN AVERAGE OF improvement of gait and condition. posture, and work capacity. 380 PHYSICIANS Mental capacities improve, Benefits of Anti-Aging GERMANY HAS leading to acceleration of Treatments PER 100,000 decision making and restoration • Change in color of hair 2000 HOSPITALS, INHABITANTS of the short-term memory; and from grey to black/normal cosmetic plastic centers in • Decreased soreness in WHICH TREAT 18.5 ACCORDING Germany ensure regaining the neck, arms and legs MILLION PEOPLE physical attractiveness of youth. • Far less tiredness or fatigue TO THE WORLD Signs of Aging • Fewer wrinkles ANNUALLY • General aches and pains • General younger HEALTH • General fatigue appearance The Methods and • Insomnia • Improved overall quality Treatments ORGANIZATION • Loss of energy, hair, of life Dermatology in Germany memory and skin texture offers a variety of methods, • Mood swings making it possible to investigate DERMATOLOGY AND SKIN and treat skin diseases. They owing to the impressive doctor/ Anti-Aging Therapy CARE vary depending on the patient ratios and the quality Stem cell therapy has been Dermatology and Allergology individual characteristics of of medical care. German used effectively throughout in Germany for the past 15 the patient and the direction medical facilities are expected many years for anti-aging years have made a significant of Dermatology, covering the to go through well-established treatments. The stem cells breakthrough in the field of desired range of services. surveillance programs under the guidance of governmental bodies to check their standards. German medical facilities enjoy Dermatology and Corrective Surgery hair); the advantage of having various This area of dermatology in Germany offers its • Treatment of hyperhidrosis (excessive pharmaceutical and healthcare patients the following services: sweating), which can be carried out with giants operating in the country, • The elimination of age-related changes of the following techniques: as it gives them access to the skin with the help of botulinum toxin A, • Iontophoresis (immersion extremity by 20 groundbreaking technology peeling on the basis of chemical acids; minutes in water, which is passed through and equipment even before it is • Removal of scars, birthmarks, acne scars, the galvanic current); unveiled to the rest of the world. warts, which uses: • Liposuction (elimination of the sweat glands Practitioners here are well-versed • Laser therapy (including ruby laser) in the axillary regions, thereby separating with use of the latest technology • Acid fruit, sweat glands from nerve endings, sweat German hospitals undergo the Cooperation for Quality and and equipment before it is • Exposure to cold (cryotherapy) and stopped); quality surveillance programs Transparency in Healthcare (KTQ- incorporated or even approved • Peeling on the basis of chemical acids, • Endoscopic sympathectomy (under under government supervision, GmBH). in other facilities worldwide. • Staplers, general anesthesia is performed the as legislated by German law. Physicians undergo strict and Furthermore, the technology and • Layered skin resurfacing (dermabrasion). separation of sweat glands in the chest to This includes certifications and rigorous training before they can equipment in these medical combat sweating face, underarms and accreditations with the German practice in their specialization. institutions are regularly updated The elimination of tattoos; legs); Institute for Standardization Medical students undergo a once in every three to five years, • Treatment of vasodilatation and vascular • Surgery (assigned in individual cases (DIN or Deutsches Institut für two-part university training: a to fine-tune them with research network with he-dye laser; and is performed under local or general Normung), the Telemedicine for preliminary basic scientific study advances and the requirements • Epilation (removing unwanted portions of anesthesia). the Mobile Society (TEMOS), and and a hands-on clinical study. of the industry.

90 91 AZERBAIJAN

As a growing international medical care resource provider, Azerbaijan Medical Tourism offers worldwide medical tourism services that specifically meet the needs of any traveler visiting Azerbaijan. Since the 12th Century, Azerbaijan has incorporated natural resources with modern medical facilities to provide the best healthcare and wellness services. In recent years, the number of foreigners receiving medical services in Azerbaijan has been on the rise. The 9 out of 11 climatic zones and abundance of nature makes for a great environment that does not require acclimatization and contributes to faster rehabilitation for patients traveling to Azerbaijan for orthopedic procedures, hip stabilization, cardiac care, cosmetic and plastic surgery or global gynecological treatments. Azerbaijan Medical Tourism is dedicated to provide access to a variety of exceptional quality medical services and wellness options with cutting-edge medical technologies and progressive treatment methods to all patients regardless of their geographical location or socioeconomic status. Besides providing the improved quality of medical services and efficiency of treatment, Azerbaijan Medical Tourism is constantly working to expand the variety of high- tech and sophisticated medical and wellness facilities.

BAKU 86,600 EURASIA km2 10 Million

COMMON TREATED AILMENTS: • Cardiology, Cardiovascular, Congenital and Lung diseases • Gastrointestinal, digestive and stomach illnesses • Articular cartilage restoration treatment, Osteoporosis and Related Muscle Joint and Bone Diseases • Dermatology, Plastic Surgery and related skin rejuvenation and restoration treatments

92 93 AZERBAIJAN: FOR HIGH QUALITY HEALTHCARE AND ADVANCED WELLNESS PROGRAMS

Whether you are a patient delicious cuisine. Additionally, Naftalanovaja factions and researching the ideal destination the fresh mountain air, pure hydrocarbons in combination for your next health and wellness water, organic fruits of the with heat and ultraviolet visit, or a facilitator seeking to Azerbaijani regions and beach radiation. Health facilities (both provide the best guidance to recreation on the Caspian private and trade unions) have a your clients, you should consider Sea Shore are already known whole range of treatments which Azerbaijan as your wellness among many tourists. The oil are selected and appointed by destination. producer Azerbaijan also offers the individual after a detailed First, the country is one of unique medical institutions examination. The therapeutic the top tourism destinations that treats with Naftalan “white process includes taking Naftalan in 2016, with millions visiting oil” renowned for its curative baths, sunbathing and other each year, and according to properties. different physiotherapeutic recent tourism barometer in the procedures. country the number of visitors Why Azerbaijan for health Each of these centers is a stand- has increased 30 fold. These and wellness? alone medical complex with all visitors go to experience the Several health resorts in conditions for proper treatment country’s untouched nature, Azerbaijan apply the latest of patients. The Sanatoriums unspoiled beaches, rich history, methods of treatment have baths departments, vibrant diverse culture and the like deresined Naftalan, physiotherapy,

94 95 diagnostic and other living and anti-aging. departments. And each resort works on an “all inclusive” system GETTING TO offering not only treatment but also relaxation in favorable AZERBAIJAN environment with comfortable rooms, cozy restaurants and • Distance: bars with a wide selection of Approximately 3 food and drinks, indoor pools, hours to Baku from bath and spa complexes and GCC. centers with leisure activities and entertainment. • Flights from GCC: Azerbaijan Airlines, Fly Dubai and Qatar Airways. Naftalan Naftalan is one of the Diagnostics carried out in diseases. At Duzdag Resort you’ll • Visas: Nationals largest cities and the “Chirag” include: Spermiogram, find the Duzdağ Cave Asthma from UAE, Oman, center of medical tourism Parasitological researches, Therapy Center and Duzdağ Bahrain, Qatar, of Azerbaijan. It is located Bacteriological sowing on Physiotherapy Centre where Kuwait, Saudi just 50KM from the town of dysbiosis, Electrocardiogram, Spleoterapy Treatment is offered Arabia, Japan, Ganja and just 4 hours’ drive IFA laboratory diagnosis, among other treatments. China, South from Baku City. Naftalan Ultrasonography, Colposcopy Korea, Malaysia City is famous for Naftalan and others. Gabala Chenot Palace and Singapore oil, a viscous liquid of A wellness center by the world get their visas brown-gold color with a Duzdag Resort renowned biologist Henri on arrival. Other specific odor, Famous for Formerly known as Gashalti Chenot. Will start receiving visitors nationalities can treating diseases of the Health Resort, the Duzdag in November. Chenot Palace apply for Visas musculoskeletal system, skin Resort is located 10 km from is part of a leading dynamic online in advance and gynecological diseases, Nakhchivan. It features a spa- company of Chenot Group of travel at urological diseases, known center with various treatments specializing in Detoxifying, to relieve inflammation, and special salt caves for preventative and regenerative www.ourazerbaijan.com reduce pain, improve patients with respiratory treatments, health and healthy blood circulation and boost metabolic processes. Naftalan oil’s uniqueness and high efficiency has been confirmed by more than 1,600 scientific papers Shahdag Mountain Resort and monographs with over Shahdag is a picturesque and Galaalti Resort 100 years of the study and calm place in the shadows Galaalti or Qalaalti is a application of its therapeutic of the majestic Caucasus medical and recreational resort properties. Mountains. Shahdag houses complex, in the settlement of Naftalan City is well known for one of the biggest mountain Shabran about 120 kilometers some of the best spa resorts resorts in the world (The Shahdag or just one and half hours from including- The Naftalan Mountain Resort) and is located Baku. Galaalti is equipped Garabag Hotel and Spa just three hours from Baku City. with unique apparatus that Resort providing treatment Inside the Shahdag Mountain offers various improving and in maximum comfort, while Resort you’ll find one of the best all-strengthening programs giving modern functional wellness facilities The Shahdag to promote improvement of diagnostics, clinical Spa Resort designed for a condition and increase life diagnostic and operating relaxation, Detoxifying, renewal expectancy. Galaalti offers biochemical laboratories. , preventative and regenerative both Domestic balneology Among the programs offered treatments to promote health, and physiotherapy combined include Electrocardiogram, healthy living and to protect with Gastroenterology, anti- Physiotherapy, people from premature aging. stress, urology, gynecology and Lymphodrainage massages, Among the programs offered cosmetology. At Galaalti also Naftovit™ applications include Reflexology, Ayurveda known as Pride of a diagnostic and other interconnected treatments, Aromatherapy, medical and rehabilitation and distinctly tested health and other relaxation programs resort, you’ll find the medical improving treatments. that pays special attention to center “CHIRAG”. Here, you have cultivating your soul. to pass a medical examination to receive necessary treatment.

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