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UNICC News Digest Spring 2021 1 New Strategic Partnerships News Digest Spring 2021 Photo: UNICC/Cadinu New Clients and Partner Organizations ................................. 1 UNICC Celebrates 107th Management Committee Meeting .. 9 New Strategic Partnerships .................................................... 2 IFI Partnerships for Sustained Financial Growth ................... 10 UN Agencies Move to Cloud-based Telephony ...................... 3 Trusted Partnerships for Digital Public Solutions Roundtable 11 UNRWA Digital Transformation Support................................ 4 Common Secure Virtual Sessions ........................................... 12 UNICC and Group-IB Take Down Scam Campaign ................. 5 UNJSPF Digital Certificate of Entitlement App Goes Live ....... 13 GGGI Country Offices Embrace Cloud-based Telephony ....... 6 UNICC Joins in Swiss and Italian Career Fairs ......................... 14 UNFCCC and UNICC Partner to Optimise Digital Events ........ 7 Break Through Tech Students Join UNICC for ‘Winternship’ . 15 UNICC’s First Global Hackathon: Data for Good .................... 8 UNICC Joins UN OICT as Winner of UNSG Award ................... 16 Partnerships is the art of understanding shared value. Ingredients in the secret sauce of a successful partnership are to build trust and partner with organizations that have the same ethos but who are not there just for the spotlight. Enrica Porcari, CIO and Director of Technology, WPF and previous Chair, UNICC Management Committee UNICC News Digest Winter 2021 New Clients and Partner Organizations Photo: African Development Bank UNICC welcomes the following new Clients and Partner Organizations. African Development Bank RPCOAS The African Development Bank (AfDB), with The Retirement and Pension Fund Committee of headquarters in Abidjan, Côte d’Ivoire, works to the Organization of American States (RPCOAS) spur sustainable economic development and social protects staff members of the OAS after progress in its regional member countries, retirement. contributing to poverty reduction. The Organization of American States (OAS) brings Commonwealth Secretariat together 35 independent states of the Americas and constitutes the main political, juridical and The Commonwealth Secretariat is an social governmental forum in the continent. The intergovernmental organization that supports OAS is also a UNICC Client. member countries to achieve the Commonwealth’s aims of development, democracy and peace. It is a I-DAIR voluntary association of 54 independent and equal International Digital Health and AI Research (I-DAIR) is a countries and has its headquarters in London, UK. global platform to enable inclusive, impactful and Inter-American Development Bank responsible research into digital health and Artificial Intelligence for health. The Inter-American Development Bank (IDB), located in Washington, D.C., works to improve lives I-DAIR is co-created with a diverse range of in Latin America and the Caribbean, through stakeholders from the public, private and academic financial and technical support for countries sectors. It was first convened in September 2019 and is working to reduce poverty and inequality. located in Geneva, Switzerland. UNICC News Digest Spring 2021 1 New Strategic Partnerships Photo: UPV FICSA Universitat Politècnica de Valencia The Federation of International Civil Servants’ The Universitat Politècnica de Valencia (UPV) and UNICC Associations (FICSA), located in Geneva, Switzerland, have signed an agreement that allows wide recently signed an agreement with UNICC. FICSA collaboration including joint seminars, research projects represents the views of over 40,000 International Civil and internships, strengthening both organizations' Servants through their member staff associations and commitments to the Sustainable Development Goals. unions. FICSA has identified UNICC, with its expertise in digital transformation journeys, as a crucial partner to UPV shares with UNICC an interest in technology address FICSA’s work on digitalisation and the digital transfer, training and talent attraction, as well as a divide with its mandate to ensure staff engagement. commitment with the SDGs. To support building a sustainable framework for the Francisco Mora, Rector, UPV future technology roadmap of the UN system means We can buy the equipment, but without the not only to put staff members at the centre of the intelligence and talent of the people we won’t be able process, but to make sure that experts are right at to achieve our goals. the centre with us. Sameer Chauhan, Director, UNICC Tanya Quinn-Maguire, President, FICSA Through this agreement, UNICC is already hosting three Digitalisation has already begun, and FICSA members interns in Service Desk, Network Automation and Data need to understand where these developments are and Analytics teams. UPV and UNICC are working on heading. This exciting partnership allows for more other joint activities, including Master classes, a extensive and better-informed staff consultation capstone programme and other research opportunities. processes. 2 UNICC News Digest Spring 2021 UN Agencies Move to Cloud-based Telephony Photos: UNICEF UNICC Supports Clients with State-of-the- Art Voice Solutions Many United Nations Agencies are transitioning from Our mission is to provide our Clients with the conventional enterprise telephony systems to cloud- unique experience of making professional phone based solutions that allow users to make mobile, calls from anywhere at any time. And to do it in a landline and international phone calls through Voice “UN style,” achieving more with less. over Internet Protocol (VoIP) connections, unifying a Ricardo Pardal, Project Lead, Unified whole set of communications and collaboration tools Communicaitons, UNICC across the enterprise. UNICC is currently supporting nine UN entities and UNICC has been acting as a key enabler for Partner related organizations in their transitions to cloud Organizations who wanted to adopt and modernise telephony, including ADB, ICJ, IFAD, ITC, ITU, OPCW, their enterprise voice solutions during the challenging UN Women, WTO and WFP HQ, with other UNICC times brought by the COVID-19 pandemic. Clients in the pipeline. Gabriel Galati, Head Digital Workplace One of the key benefits of cloud telephony is that it Services, UNICC allows least-cost routing on calls. With voice gateways UNICC has been involved in multiple migrations, anywhere in the world, Clients can pay local instead of implementing customised solutions that take into international fares while calling anywhere, anytime. account each organization’s legacy telephony Moreover, an Agency can unify its communications equipment and infrastructure, current phone carrier, and collaboration tools, minimizing the number of location and local calling plans, organizational cloud applications their users need for calling, video strategy, functionality and interoperability requirements meetings, instant messaging, Business Relationship as well as current and evolving business needs. Management and other business processes. 3 UNICC News Digest Spring 2021 UNRWA Digital Transformation Support Photo: UNRWA España Achieving Human Potential for Refugees through Digital Transformation UNRWA, the United Nations Relief and Works Agency As an outcome of this strategy and roadmap, UNICC for Palestine Refugees in the Near East, has recently supports UNRWA with a host of services and projects, embarked on a mutually beneficial journey with from meeting management support, remote UNICC. UNRWA, with its mission to help Palestinian conference hosting services, security enhancements for refugees achieve their full potential across the infrastructure and applications, electronic signature spectrum of human development initiatives, needed to services, Microsoft Azure hosting for a number of optimise its IT business processes and consolidate and applications as well as support for UNRWA’s simplify its enterprise application stack. International Aid Transparency Initiative (IATI). Digital transformation means a significant shift in how I am so pleased with UNICC because they are not an organization builds and uses digital tools and only offering application hosting, but management platforms, how it uses technologies to improve internal and consolidation services, and they were really operations and help people to be more focused on the looking for ways to optimise our architecture and organization’s business, mission and values. reduce our costs. After a number of projects including information Kaan Cetinturk, CIO and Director of Information security assessments, a connectivity consultancy and Management and Technology, UNRWA Forrester IT advisory services support, in 2020 UNRWA subscribed to Infotech Advisory Services through The new partnership clearly supports SDG 9: Industry, UNICC, and through workshops and consultations, the Innovation and Infrastructure as well as SDG 17: organizations plotted a strategic path for digitising the Partnerships for the Goals - for a successful partnership UNRWA enterprise application stack. that is growing day by day. 4 UNICC News Digest Spring 2021 UNICC and Group-IB Take Down Scam Campaign Photo: WHO Scammers Created a Distributed Network of 134 Websites Impersonating WHO UNICC, together with Group-IB, a global threat hunting We are excited to cooperate with UNICC in the and adversary-centric cyber intelligence company that detection and elimination of scams deceiving people specialises in investigating hi-tech cybercrimes, detected into thinking they
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