Motors Indonesia
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MOTORS INDONESIA 1 1 GROUP 2 MOTORS 3 MOTORS INDONESIA 2 1 GROUP 3 OUR STRONG MISSION & VALUES 4 OUR STRONG MISSION & VALUES INTEGRITY UNDERSTANDING EXCELLENCE UNITY RESPONSIBILITY We are committed to improve the quality of life across the globe with our stakeholders, to maintain the heritage of leadership with trust. 5 STRONG PIONEER OF BUSINESS 6 Pioneering Indian business and industry Global Leader in several Presence business in over 150 sectors countries Group Revenue 600.0000 $ 108.78 billion with employees 67% at operation generated from in more than outside India 100 countries Data as per March 2016 7 STRONG PIONEER OF BUSINESS 1868 1907 1932 1983 2000 2007 2008 JANSETJI TATA TATA STEEL TATA AIRLINES TATA SALT TETLEY TATA STEEL TATA NANO Started First integrated Established a civil India’s first iodized Marked the first major Acquired Corus Defied logic TATA Group in steel plant in Asia aviation company. branded salt. acquisition of an making it among to create new benchmark 1868 international brand. the world’s in automobile top steel manufactures. engineering. 1903 1920 1968 1998 2007 2008 2014 TAJ GROUP TATA POWER TATA TATA Motors EKA TATA MOTORS VISTARA & First Luxury Hotel Hydro Power. CONSULTANCY Launched India’s India’s first Acquired Jaguar & AIR ASIA TATA in India. SERVICE fully indigenous super computer Land Rover. TATA Group passenger car. in the private sector. IT services. and Singapore Airlines Join venture. 8 A STRONG GLOBAL LEADERSHIP 9 A STRONG GLOBAL LEADERSHIP TATA Consultancy Service 2nd biggest and valuable IT company. TATA MOTORS TATA Global Beverages Among World’s Top 10 Commercial Vehicle World’s No. 2 largest tea company for tea products Manufacturers TATA TATA Communication Chemicals World’s No. 1 Wholesale Voice Provider. World’s No. 2 Soda Ash manufacturer. TATA STEEL Among Top 10 steel factory 10 TATA GROUP IN INDONESIA 11 TATA GROUP IN INDONESIA 2006 TATA Consultancy Services presents in Indonesia. TATA Consultancy Services (TCS) is an IT services, consulting and business solutions organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS has over 318,000 of the world’s best-trained consultants in 46 countries. 2007 TATA Power presents in Indonesia. TATA Power is India’s largest integrated power company with a significant international presence. The company has an installed generation capacity of 9,130MW in India and a presence in all the segments of the power sector. 2012 TATA Motors presents in Indonesia. TATA Motors established in 1945, is India’s largest automobile company with operations in the UK, South Korea, Thailand, Spain, South Africa and Indonesia. Has sold more than 9 million of vehicles worldwide. Aiming to be within the Top 10 automotive brands in Indonesia. Investments of all three companies in Indonesia has reached 1,5 billion USD. Creating 6500 jobs (either directly or indirectly). *As per 2016 12 2 MOTORS 13 OUR STRONG FOOTSTEPS 14 Established in 1945 Largest automotive company in India. Only Indian automotive company to be included in Fortune 500. Among World’s Top 10 Commercial Vehicle manufacturers. FOOTSTEPS International automotive company registered in the New York Stock Exchange. STRONG OUR A company that produces commercial and passenger vehicles and markets them in many countries like in Europe, Africa, the Middle East, South East Asia, South Asia, South America, CIS and Russia. 15 A vast dealer network for sales services and spare parts with more than 6,600 networks across the globe. Consolidated income 2015 – 2016 USD 42,04 Billion / IDR 507 Billion. FOOTSTEPS More than 9 Mio TATA Motors vehicles on roads across the world STRONG OUR More than 60,000 employees globally. 16 STRONG MANUFACTURING AND R&D FACILITIES 17 STRONG MANUFACTURING AND R&D FACILITIES JAGUAR & LAND ROVER TATA DAEWOO PICK UP TRUCKS TATA MOTORS INDIA OPERATION COMMERCIAL VEHICLE 18 OUR WIDE RANGE OF STRONG PRODUCTS 19 OUR WIDE RANGE OF STRONG PRODUCTS Smart solutions for your commercial needs, from small pickup to big truck and buses. Passenger Public Cargo Military Defense, Vehicles Transportation Transportation Hybrid, CNG, Electric Car. 20 3 MOTORS INDONESIA 21 OUR STRONG MILESTONES & ACHIEVEMENTS 22 23 OUR STRONG MILESTONES & ACHIEVEMENTS 268 Touch Points Jawa 26 77 5 160 Bali 3S 2S (TCW) 1S PARTS Sumatra DEALERSHIP TATA SALES SHOP Sales Certified OUTLET Makassar Service Workshop 3000+ Spare Part Service Spare Part LOWEST TOTAL COST OF OWNERSHIP in each SEGMENT 24 STRONG MISSION IN INDONESIA 25 STRONG MISSION IN INDONESIA 10 x 10 Mission Top 10 automotive brand in a TOP 10 global automotive market Making Indonesia the biggest market outside India Taking part in development Indonesia To present itself as a committed and infrastructure responsible company in Indonesia PEACE OF MIND Program CSR 26 STRONG PRODUCT RANGE 27 STRONG DIESEL PICKUPS 28 STRONG LIGHT TRUCKS 29 STRONG BUSES 30 STRONG TRACTOR HEADS 31 STRONG BODY APPLICATIONS Local Application 32 STRONG BODY APPLICATIONS 33 STRONG BODY APPLICATIONS 34 STRONG BODY APPLICATIONS 35 STRONG AND RIGOROUS TESTING BEFORE INTRODUCTION 36 STRONG AND RIGOROUS TESTING BEFORE INTRODUCTION 37 STRONG EFFICIENCY 38 STRONG EFFICIENCY – LOWEST TOTAL COST OF OWNERSHIP [TCO] Lowest Total Cost of Ownership Fuel economy (economical operating cost) Low maintenance cost Affordable spare parts price 39 STRONG CUSTOMER CARE COMMITMENT PEACE OF MIND BEST IN 24 X 7 ORA GUARANTEED CLASS PARTS SUPPLY WARRANTY 40 STRONG CUSTOMER CARE COMMITMENT WELL STOCKED SPARE PARTS WAREHOUSE WELL EQUIPPED TRAINING CENTER STATE OF THE ART PDI CENTER (25 MONTHS INVENTORY) Pre Delivery Inspection 99% Service Level 41 STRONG CUSTOMER CARE COMMITMENT SPARE PARTS SHOP MOBILE SERVICE VAN DEALER WORKSHOP TATA CERTIFIED WORKSHOP TRAINED MAN POWER 42 STRONG CUSTOMER CARE COMMITMENT 24/7 CALL CENTER SPARE PARTS WARRANTY 43 STRONG NETWORK 44 STRONG NETWORK 268 19 7 77 5 160 45 46 STRONG DEALERSHIPS As per TATA Global Standards Sumatera & Sulawesi Showroom 1 Lampung 1 Riau 1 Medan 1 Makassar 1 Jambi Parts Corner Jawa & Bali 3 Jabodetabek 3 Jawa Barat 3 Jawa Tengah Workshop 5 Jawa Timur 1 Bali Data per June 2016. 47 STRONG REPUTATION 48 STRONG MEDIA PRESENCE AMONG THE TOP 5 AUTO BRANDS IN INDONESIAN MEDIA 49 STRONG SOCIAL MEDIA PRESENCE LARGEST SOCIAL MEDIA PRESENCE AMONG COMMERCIAL VEHICLE BRANDS IN INDONESIA TataMotorsID @TataMotorsID TataMotorsID Likes: 249.845 Follower: 14.248 Data per 18 November 2016 50 STRONG CUSTOMER SATISFACTION 51 STRONG CUSTOMER SATISFACTION INDRA CAHYA, DEDI SUPERYADI, Plant Businessman Building Material Businessman TATA Ace Ex2 Owner TATA Super Ace Owner “Small but strong. It is tough for taking up heavy load like grasses and “I trust TATA Motors from the beginning, that all their car is plants. Daily, I can take up to 5 shifts with around 1 tonnage of load economical in fuel consumption, strong and expert in commercial but still fuel economical. And find no problem in uphill road. The after vehicles. I’m happy with its after sales service. Its spare parts are sales service is great, it’s spare parts are cheap. Overall, I can save cheap, it makes my business calculation more profitable. All my up to 2 million rupiah/month compare to my last pick-up fuel cost.” drivers are satisfied with TATA vehicle.” JUMADI, TRIPRIYO HARIYONO, Kabapin Koperasi Service Head PT Transmaju EMKL Service TATA Xenon RX owner TATA Prima owner “It has gone for more than 50 thousand km and no “Because of its superiority, tough, fuel economical, replacement so far for the heavy spare-parts. According to strong, high ground clearance that makes TATA the drivers, TATA Prima has a comfy suspension as well as Xenon RX is dependable on off-road and its nose its steering. Other similar vehicles are tiresome. This car is that makes it safer.” making more business trip due to its fuel efficiency, and stable in high speed.” 52 STRONG COMMITMENT TO SOCIETY STRONG COMMITMENT TO SOCIETY Mobile Community Library project hand over @ Sidoarjo, 22nd October 2014 Digital Training Centre project hand over @ Karawang, 26th September 2014 Inspiraksi received Charta Peduli 2014 in the informal Education development category School renovation project hand over @ Sumbawa, 13th December 2014 54 STRONG PARTICIPATION IN TECHNICAL EDUCATION Handover of pick up vehicle TATA Xenon RX Diesel to SMK 3 Boyolangu, Tulungagung, Jawa Timur, Thursday, 17th March 2016. Handover of TATA Indigo vehicle to Faculty of Machine Technique at Institut Teknologi Bandung on November 2015. Handover of TATA Indigo vehicle to Faculty of Machine Technique at Indonesia University on October 2015. Handover of TATA Indigo vehicle to trainee of BBPLK Cevest that was held at Bekasi, Thursday, 12th May 2016. 55 OUR STRONG COORDINATES Head office: PT TATA Motors Indonesia Pondok Indah Office Tower 3 Floor 8-Suite 801A Medan Office: Surabaya Office: Jl. Sultan Iskandar Muda Kav.V-TA Regus Forum Nine 9th Floor Sinarmas Land Plaza Pondok Pinang-Jakarta Selatan 12310 Jl. Imam Bonjol No. 9 Jl. Pemuda No. 60 – 70, 12x Floor Tel: +62-21-29328041/3 Medan 20112 Surabaya Fax: +62-21-293328042 Tel: +62-61-8010 1300 Tel: +62-31-2899 7000 E-mail: [email protected] Fax: +62-61-8010 1301 Fax: +62-31-2899 7001 CP: +62-811-582 412 CP: +62-811-305 111 (Tan Cing Hok/Rifin Tanuwijaya) (Antoni Arianto) 56 THANK YOU 57.