MOTORS INDONESIA
1 1 GROUP
2 MOTORS
3 MOTORS INDONESIA
2 1 GROUP
3 OUR STRONG MISSION & VALUES
4 OUR STRONG MISSION & VALUES
INTEGRITY
UNDERSTANDING EXCELLENCE UNITY
RESPONSIBILITY
We are committed to improve the quality of life across the globe with our stakeholders, to maintain the heritage of leadership with trust.
5 STRONG PIONEER OF BUSINESS
6 Pioneering Indian business and industry
Global Leader in several Presence business in over 150 sectors countries
Group Revenue 600.0000 $ 108.78 billion with employees 67% at operation generated from in more than outside India 100 countries Data as per March 2016
7 STRONG PIONEER OF BUSINESS
1868 1907 1932 1983 2000 2007 2008 JANSETJI TATA TATA STEEL TATA AIRLINES TATA SALT TETLEY TATA STEEL TATA NANO Started First integrated Established a civil India’s first iodized Marked the first major Acquired Corus Defied logic TATA Group in steel plant in Asia aviation company. branded salt. acquisition of an making it among to create new benchmark 1868 international brand. the world’s in automobile top steel manufactures. engineering.
1903 1920 1968 1998 2007 2008 2014 TAJ GROUP TATA POWER TATA TATA Motors EKA TATA MOTORS VISTARA & First Luxury Hotel Hydro Power. CONSULTANCY Launched India’s India’s first Acquired Jaguar & AIR ASIA TATA in India. SERVICE fully indigenous super computer Land Rover. TATA Group passenger car. in the private sector. IT services. and Singapore Airlines Join venture.
8 A STRONG GLOBAL LEADERSHIP
9 A STRONG GLOBAL LEADERSHIP
TATA Consultancy Service 2nd biggest and valuable IT company.
TATA MOTORS TATA Global Beverages Among World’s Top 10 Commercial Vehicle World’s No. 2 largest tea company for tea products Manufacturers
TATA TATA Communication Chemicals World’s No. 1 Wholesale Voice Provider. World’s No. 2 Soda Ash manufacturer.
TATA STEEL Among Top 10 steel factory
10 TATA GROUP IN INDONESIA
11 TATA GROUP IN INDONESIA
2006 TATA Consultancy Services presents in Indonesia. TATA Consultancy Services (TCS) is an IT services, consulting and business solutions organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS has over 318,000 of the world’s best-trained consultants in 46 countries.
2007 TATA Power presents in Indonesia. TATA Power is India’s largest integrated power company with a significant international presence. The company has an installed generation capacity of 9,130MW in India and a presence in all the segments of the power sector.
2012 TATA Motors presents in Indonesia. TATA Motors established in 1945, is India’s largest automobile company with operations in the UK, South Korea, Thailand, Spain, South Africa and Indonesia. Has sold more than 9 million of vehicles worldwide. Aiming to be within the Top 10 automotive brands in Indonesia.
Investments of all three companies in Indonesia has reached 1,5 billion USD. Creating 6500 jobs (either directly or indirectly).
*As per 2016 12 2 MOTORS
13 OUR STRONG FOOTSTEPS
14 Established in 1945 Largest automotive company in India.
Only Indian automotive company to be included in Fortune 500. Among World’s Top 10 Commercial Vehicle
manufacturers. FOOTSTEPS
International automotive company registered
in the New York Stock Exchange. STRONG
OUR A company that produces commercial and passenger vehicles and markets them in many countries like in Europe, Africa, the Middle East, South East Asia, South Asia, South America, CIS and Russia.
15 A vast dealer network for sales services and spare parts with more than 6,600 networks across the globe.
Consolidated income 2015 – 2016
USD 42,04 Billion / IDR 507 Billion. FOOTSTEPS
More than 9 Mio TATA Motors vehicles
on roads across the world
STRONG OUR
More than 60,000 employees globally.
16 STRONG MANUFACTURING AND R&D FACILITIES
17 STRONG MANUFACTURING AND R&D FACILITIES
JAGUAR & LAND ROVER TATA DAEWOO
PICK UP TRUCKS
TATA MOTORS INDIA OPERATION COMMERCIAL VEHICLE
18 OUR WIDE RANGE OF STRONG PRODUCTS
19 OUR WIDE RANGE OF STRONG PRODUCTS
Smart solutions for your commercial needs, from small pickup to big truck and buses.
Passenger Public Cargo Military Defense, Vehicles Transportation Transportation Hybrid, CNG, Electric Car.
20 3 MOTORS INDONESIA
21 OUR STRONG MILESTONES & ACHIEVEMENTS
22 23 OUR STRONG MILESTONES & ACHIEVEMENTS 268 Touch Points Jawa
26 77 5 160 Bali
3S 2S (TCW) 1S PARTS Sumatra DEALERSHIP TATA SALES SHOP Sales Certified OUTLET Makassar Service Workshop 3000+ Spare Part Service Spare Part
LOWEST TOTAL COST OF OWNERSHIP in each SEGMENT
24 STRONG MISSION IN INDONESIA
25 STRONG MISSION IN INDONESIA 10 x 10 Mission Top 10 automotive brand in a TOP 10 global automotive market
Making Indonesia the biggest market outside India Taking part in development Indonesia To present itself as a committed and infrastructure responsible company in Indonesia PEACE OF MIND
Program CSR
26 STRONG PRODUCT RANGE
27 STRONG DIESEL PICKUPS
28 STRONG LIGHT TRUCKS
29 STRONG BUSES
30 STRONG TRACTOR HEADS
31 STRONG BODY APPLICATIONS
Local Application
32 STRONG BODY APPLICATIONS
33 STRONG BODY APPLICATIONS
34 STRONG BODY APPLICATIONS
35 STRONG AND RIGOROUS TESTING BEFORE INTRODUCTION
36 STRONG AND RIGOROUS TESTING BEFORE INTRODUCTION
37 STRONG EFFICIENCY
38 STRONG EFFICIENCY – LOWEST TOTAL COST OF OWNERSHIP [TCO]
Lowest Total Cost of Ownership
Fuel economy (economical operating cost)
Low maintenance cost
Affordable spare parts price
39 STRONG CUSTOMER CARE COMMITMENT
PEACE OF MIND
BEST IN 24 X 7 ORA GUARANTEED CLASS PARTS SUPPLY WARRANTY
40 STRONG CUSTOMER CARE COMMITMENT
WELL STOCKED SPARE PARTS WAREHOUSE WELL EQUIPPED TRAINING CENTER STATE OF THE ART PDI CENTER (25 MONTHS INVENTORY) Pre Delivery Inspection 99% Service Level
41 STRONG CUSTOMER CARE COMMITMENT
SPARE PARTS SHOP MOBILE SERVICE VAN
DEALER WORKSHOP TATA CERTIFIED WORKSHOP TRAINED MAN POWER
42 STRONG CUSTOMER CARE COMMITMENT
24/7 CALL CENTER SPARE PARTS WARRANTY
43 STRONG NETWORK
44 STRONG NETWORK
268
19
7
77
5
160
45 46 STRONG DEALERSHIPS As per TATA Global Standards
Sumatera & Sulawesi Showroom 1 Lampung 1 Riau
1 Medan 1 Makassar
1 Jambi Parts Corner Jawa & Bali
3 Jabodetabek 3 Jawa Barat
3 Jawa Tengah Workshop 5 Jawa Timur
1 Bali
Data per June 2016.
47 STRONG REPUTATION
48 STRONG MEDIA PRESENCE AMONG THE TOP 5 AUTO BRANDS IN INDONESIAN MEDIA
49 STRONG SOCIAL MEDIA PRESENCE
LARGEST SOCIAL MEDIA PRESENCE AMONG COMMERCIAL VEHICLE BRANDS IN INDONESIA
TataMotorsID
@TataMotorsID
TataMotorsID
Likes: 249.845 Follower: 14.248
Data per 18 November 2016
50 STRONG CUSTOMER SATISFACTION
51 STRONG CUSTOMER SATISFACTION
INDRA CAHYA, DEDI SUPERYADI, Plant Businessman Building Material Businessman TATA Ace Ex2 Owner TATA Super Ace Owner
“Small but strong. It is tough for taking up heavy load like grasses and “I trust TATA Motors from the beginning, that all their car is plants. Daily, I can take up to 5 shifts with around 1 tonnage of load economical in fuel consumption, strong and expert in commercial but still fuel economical. And find no problem in uphill road. The after vehicles. I’m happy with its after sales service. Its spare parts are sales service is great, it’s spare parts are cheap. Overall, I can save cheap, it makes my business calculation more profitable. All my up to 2 million rupiah/month compare to my last pick-up fuel cost.” drivers are satisfied with TATA vehicle.”
JUMADI, TRIPRIYO HARIYONO, Kabapin Koperasi Service Head PT Transmaju EMKL Service TATA Xenon RX owner TATA Prima owner
“It has gone for more than 50 thousand km and no “Because of its superiority, tough, fuel economical, replacement so far for the heavy spare-parts. According to strong, high ground clearance that makes TATA the drivers, TATA Prima has a comfy suspension as well as Xenon RX is dependable on off-road and its nose its steering. Other similar vehicles are tiresome. This car is that makes it safer.” making more business trip due to its fuel efficiency, and stable in high speed.”
52 STRONG COMMITMENT TO SOCIETY STRONG COMMITMENT TO SOCIETY
Mobile Community Library project hand over @ Sidoarjo, 22nd October 2014
Digital Training Centre project hand over @ Karawang, 26th September 2014
Inspiraksi received Charta Peduli 2014 in the informal Education development category
School renovation project hand over @ Sumbawa, 13th December 2014 54 STRONG PARTICIPATION IN TECHNICAL EDUCATION
Handover of pick up vehicle TATA Xenon RX Diesel to SMK 3 Boyolangu, Tulungagung, Jawa Timur, Thursday, 17th March 2016.
Handover of TATA Indigo vehicle to Faculty of Machine Technique at Institut Teknologi Bandung on November 2015.
Handover of TATA Indigo vehicle to Faculty of Machine Technique at Indonesia University on October 2015.
Handover of TATA Indigo vehicle to trainee of BBPLK Cevest that was held at Bekasi, Thursday, 12th May 2016.
55 OUR STRONG COORDINATES
Head office: PT TATA Motors Indonesia
Pondok Indah Office Tower 3 Floor 8-Suite 801A Medan Office: Surabaya Office: Jl. Sultan Iskandar Muda Kav.V-TA Regus Forum Nine 9th Floor Sinarmas Land Plaza Pondok Pinang-Jakarta Selatan 12310 Jl. Imam Bonjol No. 9 Jl. Pemuda No. 60 – 70, 12x Floor Tel: +62-21-29328041/3 Medan 20112 Surabaya Fax: +62-21-293328042 Tel: +62-61-8010 1300 Tel: +62-31-2899 7000 E-mail: [email protected] Fax: +62-61-8010 1301 Fax: +62-31-2899 7001 CP: +62-811-582 412 CP: +62-811-305 111 (Tan Cing Hok/Rifin Tanuwijaya) (Antoni Arianto)
56 THANK YOU
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