a Metropolitan Transportation Authority Long Island Committee Meeting December 2013 Members M. Pally, Chair J. Ballan F. Ferrer, MTA Vice Chairman I. Greenberg J. Kay C. Moerdler J. Molloy D. Paterson J. Sedore V. Tessitore, Jr. C. Wortendyke Metropolitan Transportation Authority D MEETING AGENDA LONG ISLAND COMMITTEE December 16, 2013, 9:30 am 347 Madison Avenue Fifth Floor Board Room New York, NY AGENDA ITEMS Page PUBLIC COMMENTS PERIOD APPROVAL OF MINUTES – NOVEMBER 12, 2013 3 2013 WORK PLAN 14 MTA LONG ISLAND RAILROAD 1. AGENCY PRESIDENTS’/CHIEF’S REPORTS • LIRR President’s Report (no material) • MTA Capital Construction Report 17 • MTA Police Report 23 2. INFORMATION ITEMS 30 • Proposed 2014 Committee Work Plan 31 • Elevator & Escalator Service Report – 3rd Quarter 2013 38 3. ACTION ITEMS 45 • 2014 Final Proposed Operating Budget 46 • Project Labor Agreement 63 4. PROCUREMENTS 66 LIRR Procurements • Non-Competitive 70 • Competitive 71 • Ratifications 82 MTA CC Procurements 84 • Non-Competitive (none) • Competitive 87 • Ratifications (none) 5. STATUS OF OPERATIONS 93 6. FINANCIAL & RIDERSHIP REPORT 117 7. CAPITAL PROGRAM REPORT 175 Date of next meeting: Monday, January 27, 2014 at 8:30 AM Minutes of the Regular Meeting Long Island Committee Tuesday, November 12, 2013 Meeting held at 347 Madison Avenue New York, New York 10017 8:30 a.m. The following members were present: Hon. Mitchell H. Pally, Co-Chainnan of the Committee Hon. James L. Sedore, Co-Chainnan of the Committee Hon. Jonathan A. Ballan Han. Robert C. Bickford Han. James F. Blair Hon. Fernando Ferrer, Vice Chainnan, MTA Hon. Ira R. Greenberg Hon. Susan G. Metzger Han. John J. Molloy Han. Charles G. Moerdler Hon. David A. Paterson Han. Vincent Tessitore, Jr. Han. Carl V. Wortendyke The following members were absent: Han. Nonnan Brown Han. Jeffrey A. Kay Hon. Andrew M. Saul Representing Long Island Rail Road: Helena E. Williams, Michael Gelonnino, Mark Young Representing MT A Capital Construction Company: Michael Horodniceanu, David Cannon Representing MTA Police: Michael Coan The members met jointly as the Metro-North Committee and the Long Island Committee. Co­ Chainnan Sedore called the joint meeting to order. There were two public speakers. Orriu Getz of Rockland County spoke concerning west-of-Hudson Metro-North service and electric grid improvements made by New Jersey Transit. Murray Bodin of Concerned Grandparents questioned the need to blow train horns before stations. Board Member Blair expressed his opinion that the sounding of train horns before stations serves a valuable safety-related purpose. Upon motion duly made and seconded, the minutes of the September 16, 2013 Committee meeting were approved. President Williams reported a clarification to page 20 of those minutes noting that all eight platforms at East Side Access will be built to accommodate consists with a maximum length Page 3 Meeting Minutes -2- LI Committee November 12, 2013 of 12 cars. Vice Chairman Ferrer and Board Member Moerdler were not present for the vote on the minutes. Co-Chairman Sedore stated there were no changes to the 2012 Work Plan. MTA METRO-NORTH RAIL ROAD Comments by President Permut and Board Members are contained in the minutes of Metro-North Railroad of this day. MTA LONG ISLAND RAIL ROAD President Williams thanked Chief Michael Coan, the MTA Police Department, the Nassau County Police Department, District Attomey Kathleen Rice, and our own Long Island Rail Road station personnel for their fine work that led to the arrest of four individuals accused of stealing credit and debit card identities from customers who use our Ticket Vending Machines. As reported in the media, this was a well-organized, well-financed attempt to steal the identities of thousands of rail customers, including at stations in Long Island and in Chappaqua. Our staff was alerted to the issue and acted quickly in concert with the MTA Police, checking locations and identifying where tiny cameras and card skimming devices had been installed. The MTA Police set up a 72-hour stakeout at the Seacliff station that resulted in the arrests of two individuals; that led to the arrest of two others in an apartment in Queens where thousands of phony credit cards and information on customers were recovered. President Williams noted that the MTA Police solved this case in a very short period oftime. She said that on October 16''', we discovered an unknown device which the MTA Police determined to be a camera. By October 18, we were able to notify all LIRR and Metro-North customers that they need to protect their debit and credit card information and to check their statements for unauthorized activity. LlRR and Metro-North launched a system-wide effort to remind customers to cover and block their pin numhers. Inspector Martelli of the MTA Police did a wonderful short on-line video, in which he advises customers how to protect their identity. Weare using seat drop information and station posters to drive this message home. President Williams took a moment to urge customers to check credit card statements and look for any unauthorized activity. She again commended the MT A Police for their outstanding police work as well as the rest of the team that did a great job. President Williams stated that on Oct. 23,d. we celebrated the 100"' anniversary of the elevation of Jamaica Station. There was a beautiful ccremony in Jamaica which recognized this remarkable feat of construction occurring 100 years ago, involving the elimination of 20 at-grade crossings, the elevation of Jamaica Station, and the completion of the Headquarters building. President Williams was pleased to note that we completely refurbished the exterior of the IOO-year old Headquarters building and also did a makeover of the waiting and ticket areas to create a much brighter and customer-friendly enviromnent. This major effort is part of our commitment to the Greater Jamaica Area, where there is excitement in tenns of hotel construction and opportunity for economic development in the area. President Williams next discussed the implementation of a new program introducing Customer Service Ambassadors, who will better assist customers with face-to-face interactions at Penn Station, Jamaica Station and Atlantic Terminal. We have seven Customer Service Ambassadors to start who will be deployed in rush hour and peak periods. They will have smart phones and iPads and will help customers with their questions including regarding train schedules, departure times and track locations. Customer Service Amhassadors are easily reco!,'11.izable in red blazers and vests. This is part of our ongoing effort to improve customer information and communications and improve the environment in Penn Station by helping to move pedestrian flow along. We are very excited about this program, which Page 4 Meeting Minutes -3- LI Committee November 12, 2013 will work side-by-side with our long-standing Customer Assistance Program ("CAP") at Penn Station and Jamaica. Our managers will still report to CAP if we have service disruptions, but the Customer Service Ambassadors will be there on an ongoing basis to answer questions. President Williams then turned to the Safety Report. She was pleased to report that customer injuries are down 14.3% from last year and that the iujury rate is the lowest in five years. While slip, trip and fall injuries are down over 18% as against the same period last year, we would like to see it come down further. Weare airing safety commercials on our monitors at Penn Station reminding customers to slow down, step carefully and take their time. In addition, the new Customer Service Ambassadors will give that safety message to customers. President Williams noted that while there is good news on the customer side, employee injuries are up slightly. Most of these are soft tissue injuries, such as back, knee and wrist. We have an emphasis on increasing employee awareness of safe habits they need to follow to reduce injuries. With regard to ridership, President Williams stated that unfortunately we continue to see a decrease in ridership compared to September 2012. We are down about 1.3% in September for overall ridership; commutation ridership decreased .9% and there was also a decrease in non-commutation. We continue to feel the effects of the fare increase where customers have elected not to use our service. There is increased use now of weekly tickets as opposed to the monthly tickets, indicating that customers are being cost­ conscious in their ticket purchase selection. With regard to fleet maintenance, President Williams stated that we had a terrific August, having for the first time surpassed the 300,000 mile mark in Mean Distance between Failures ("MDBF") for the combined electric and diesel fleets. Much credit is due to our Maintenance of Equipment Department, which came through for us in a remarkable way. The diesel fleet and the C-3 coaches increased their MDBF by over 100,000 miles. We were very dependent on that diesel equipment for our summer beach service, which is so important to the South Fork and North Fork of Long Island. Regarding the Metro-North track and safety report, President Williams assured this Committee that our staff is working very closely with Metro-North, and we will implement programs that Metro­ North puts in place as long as they also work for our operations. TTCI is also coming to LIRR, and the railroads will share their findings. One of the things we will be talking about is roadway worker protection, so we can raise the level of safety in both organizations. President Williams also commented favorably on the train wrap done by both railroads in connection with promoting New York State products. Board Member Mitchell Pally noted his support of this program.