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Manufacturer Return Policies Please Contact Us for the Return Policy of Any Manufacturer Not Shown on the List

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Manufacturer Return Policies Please Contact Us for the Return Policy of Any Manufacturer Not Shown on the List Manufacturer Return Policies Please contact us for the return policy of any manufacturer not shown on the list. Updated October 5, 2020 Return policies subject to change without notice. Defective Stock Balance The first # shows the # of days (from Manufacturer Phone Number Manufacturer Number The first # shows the # of days (from purchase date) a product is returnable. The phone # to call in the event Shows Ingram"s ID# purchase date) a product is returnable. The second # shows the returns % for you have to contact the associated with that Manufacturer Name The second # shows the returns % for that that manufacturer line; for Stock Manufacturer in a Refer Direct Manufacturer Manufaturer's product line. Product line Name for that Vendor manufacturer line; for Stock Balance. Balance. situation. Phone Extension 037Z 360 SMART NETWORK 90/015 45/015 858-366-8786 855U 365 SERVICES NO RETURNS REFER DIRECT 716-536-2351 714U 3D SYSTEMS NO RETURNS REFER DIRECT 678-338-3480 QB05 3DCONNEXION 30/015 30/015 480-422-7769 QB06 3DCONNEXION - COMPUTER ACCESSORIES 30/015 45/015 805-496-5500 Y817 3DRUDDER 90/015 45/015 347-323-2623 3705 3M - OPTICAL SYSTEMS DIVISION 30/005 30/005 949-500-5228 U227 3M - WORKSPACE SOLUTIONS 90/015 30/015 800-447-0388 745Y 4E PROJECT/ACME MADE 90/015 45/015 303-378-7863 9469 4XEM 90/015 30/015 866-999-4936 2 QB72 AAXA 30/015 30/015 714-957-1999 QB73 AAXA-PROJECTORS 30/015 30/015 714-957-1999 Y479 AC&E 90/015 45/015 714-586-6168 Y089 AC2.0 90/015 45/015 408-429-9212 542Y ACCELERATED NO RETURNS REFER DIRECT 949-388-8162 Q033 ACCELL 60/015 30/015 510-770-8281 Q032 ACCELL CORPORATION 30/015 30/015 510-770-8281 0257 ACCESS CHANNEL 90/015 45/015 949-433-7632 U521 ACCESS CHANNEL DIRECT SHIP ONLY 90/015 45/015 408-429-9212 Y955 ACCESS SMART 90/015 45/015 408-429-9212 0652 ACECAD 90/015 45/015 732-651-8868 U937 ACER - CHROME ENTERPRISE 60/015 30/015 800-816-2237 U748 ACER - TABLETS 30/015 30/015 800-816-2237 118Y ACER ACCESSORY 30/010 30/010 714-382-1067 5943 ACER AMERICA - DESKTOPS 30/015 30/015 800-816-2237 6081 ACER AMERICA - DISPLAYS 30/015 30/015 800-816-2237 8075 ACER AMERICA - NOTEBOOKS 30/015 30/015 800-816-2237 8078 ACER AMERICA - OPTIONS 30/015 30/015 800-816-2237 6004 ACER AMERICA - PROJECTORS 30/015 30/015 800-816-2237 909U ACER- CHROME PRODUCTS 30/015 30/015 800-816-2237 786Y ACER CTO NO RETURNS REFER DIRECT 800-816-2237 934U ACER- THIN CLIENTS 30/015 30/015 800-816-2237 053U ACER WARRANTIES & SERVICES NO RETURNS REFER DIRECT 800-816-2237 QG31 ACTIONTEC 90/015 45/015 888-436-0657 263U ACTIVATIONDESK NO RETURNS REFER DIRECT 858-243-1384 415Y ACTON 90/015 45/015 323-306-0956 Y872 ADDIGY NO RETURNS 45/015 305-330-6677 7063 ADESSO 90/015 45/015 909-839-2929 Y680 ADESSO - GYRATION 90/015 45/015 909-839-2929 Y068 ADESSO - POS 90/015 45/015 909-839-2929 U731 ADOBE BOX 90/015 45/015 800-833-6687 7520 ADOBE STUDENT TEACHER BOX 90/015 45/015 800-833-6687 420Y ADVANING NO RETURNS REFER DIRECT 562-483-8198 Y564 ADVANTECH 90/015 45/015 949-420-2500 Y079 ADVANTECH (B+B SMARTWORX) 60/015 REFER DIRECT 800-346-3119 233 1524 ADVANTECH (B+B SMARTWORX) 90/015 30/015 815-433-5100 233 059Z ADVANTECH B+B DIRECT SHIP 90/015 REFER DIRECT 815-433-5100 076Z ADVANTECH IOT 90/015 45/015 949-420-2500 282Y ADVENTURE LABS 90/015 45/015 408-429-9212 Y951 AIRES TECH 90/015 45/015 855-725-2034 Y050 AIRTAME 90/015 REFER DIRECT 650-300-9195 020Z AIRTEK/JMATEK 90/015 45/015 55 1-262-4216 QH18 AIS 60/015 30/015 949-681-7468 637Y AKASO 90/015 45/015 949-777-5576 930Y AKRACING AMERICA 90/015 45/015 805-383-7005 001Z ALC WIRELESS NO RETURNS 45/015 844-767-8544 7685 ALERATEC 90/015 45/015 801-861-2570 390Y ALEVA NATURALS 90/015 45/015 949-777-5576 U208 ALLIED - NET.COVER NO RETURNS REFER DIRECT 800-428-4835 574Y ALLIED TELESIS 90/015 45/015 800-428-4835 2015 ALLIED TELESIS BOX 90/015 45/015 800-428-4835 Y944 ALLIED TELESIS SECURITY 90/015 45/015 800-428-4835 Y402 ALPHA MINER 90/015 45/015 307-278-7648 Y689 ALTIS GLOBAL LIMITED 90/015 45/015 760-688-6325 Y636 ALTNET 90/015 45/015 408-429-9212 Y708 ALTUS 90/015 45/015 616-233-9530 QF13 ALURATEK INC 90/015 45/015 714-586-8772 QF17 ALURATEK INC 90/015 45/015 714-586-8772 U942 AMAZON KINDLE NO RETURNS REFER DIRECT 206-266-1000 339U AMAZON WEB SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780 934Y AMAZON WEB SERVICES CB BY EXCEPTION ONLY BY EXCEPTION ONLY 206-266-1769 Ingram Micro Confidential 10/21/2020 Page 1 Manufacturer Return Policies Please contact us for the return policy of any manufacturer not shown on the list. Updated October 5, 2020 Return policies subject to change without notice. Defective Stock Balance The first # shows the # of days (from Manufacturer Phone Number Manufacturer Number The first # shows the # of days (from purchase date) a product is returnable. The phone # to call in the event Shows Ingram"s ID# purchase date) a product is returnable. The second # shows the returns % for you have to contact the associated with that Manufacturer Name The second # shows the returns % for that that manufacturer line; for Stock Manufacturer in a Refer Direct Manufacturer Manufaturer's product line. Product line Name for that Vendor manufacturer line; for Stock Balance. Balance. situation. Phone Extension 995Y AMBIR 90/015 45/015 630-530-5400 U835 AMC OPTICS NO RETURNS REFER DIRECT 949-632-7422 7872 AMD 60/015 45/015 408-749-5703 7839 AMD 60/015 45/015 408-749-5703 013Z AMD FULFILLMENT NO RETURNS 45/015 408-749-5703 683Y AMD PRO GRAPHICS NO RETURNS 45/015 408-749-5703 Y936 AMD SERVER BOX NO RETURNS REFER DIRECT 408-749-5703 Y865 AMD SPECIAL PROJECT NO RETURNS REFER DIRECT 714-382-1288 Y937 AMDDESKTOP TRAY NO RETURNS REFER DIRECT 408-749-5703 Y036 AMER NETWORKS 90/015 45/015 800-262-9703 Y333 AMERICAN BATTERY 90/015 45/015 781-440-9700 Y392 AMPLIVOX NO RETURNS 10/015 847-504-8436 Y784 ANKER 90/015 45/015 206-407-6283 Y795 ANKER - EUFY 90/015 45/015 206-407-6283 Y794 ANKER - NEBULA 90/015 45/015 206-407-6283 Y796 ANKER - ROAV 90/015 45/015 206-407-6283 Y886 ANKER SOUNDCORE 90/015 45/015 206-407-6283 QG69 ANONABOX 90/015 45/015 530-514-5236 Y699 ANTOP ANTENNA 90/015 45/015 909-947-8883 9667 AOC 90/015 45/015 510-770-9988 0271 AOPEN - SOLUTIONS 30/015 REFER DIRECT 888-972-6736 5 505U APC SCHNEIDER ELEC IT MISSION CRITI NO RETURNS REFER DIRECT 800-800-4272 4 U287 APC SCHNEIDER ELECT IT DIRECT SHIP NO RETURNS REFER DIRECT 800-800-4272 4 769U APC SCHNEIDER ELECTRIC IT CONTAINER NO RETURNS REFER DIRECT 800-800-4272 4 4044 APC SCHNEIDER ELECTRIC IT USA NO RETURNS REFER DIRECT 800-800-4272 4 U425 APC SCHNEIDER ELECTRIC IT WARRANTY NO RETURNS REFER DIRECT 800-800-4272 4 M415 APG 60/015 REFER DIRECT 763-571-5000 M416 APG - CONTAINER/SP 45/010 REFER DIRECT 763-571-5000 Y118 APPCESSORI CORP. 90/015 45/015 503-583-3157 8813 APPLE - APPLECARE SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-692-7753 1976 APPLE - EOL SYSTEMS NO RETURNS REFER DIRECT 800-692-7753 7640 APPLE - SYSTEMS 30/003 REFER DIRECT 800-MY-APPLE 1424 APPLE COMPUTER NO RETURNS REFER DIRECT 800-692-7753 9275 APPLE CTO SYSTEMS NO RETURNS REFER DIRECT 800-692-7753 9272 APPLE CTO SYSTEMS - STOCK NO RETURNS REFER DIRECT 800-692-7753 U590 APPLE DEP NO RETURNS REFER DIRECT 800-692-7753 9657 APPLE EOL IPADS NO RETURNS REFER DIRECT 800-MY-APPLE U756 APPLE IPADS 30/003 REFER DIRECT 800-MY-APPLE U588 APPLE IPHONE NO RETURNS REFER DIRECT 800-692-7753 7641 APPLE IPODS,APPLE TV,HOMEPODS 30/010 REFER DIRECT 800-MY-APPLE 1520 APPLE OPTIONS 30/003 45/001 800-692-7753 065Y APPLE WATCH 30/003 REFER DIRECT 800-692-7753 U589 APPLE WIRELESS ACCESSORIES 30/003 45/001 800-692-7753 715U APPLECARE WARRANTY NO RETURNS REFER DIRECT 800-MY-APPLE 252U APPOSITE NO RETURNS REFER DIRECT 310-477-9955 U936 APPROVED MEMORY CORP NO RETURNS REFER DIRECT 949-632-7422 824U APPROVED MEMORY CORP. NO RETURNS REFER DIRECT 949-632-7422 6332 APRICORN MASS STORAGE 30/015 30/015 858-513-4441 Y467 ARLO TECHNOLOGIES, INC 90/015 45/015 877-652-1344 Y964 AROZZI 90/015 45/015 805-484-0132 737Y AROZZI NORTH AMERICA 90/015 45/015 805-484-1325 Y536 ARRAY NETWORKS NO RETURNS REFER DIRECT 408-240-8720 794U ARUBA - CARE BY EXCEPTION ONLY BY EXCEPTION ONLY 408-273-6666 875U ARUBA - CENTRAL BY EXCEPTION ONLY BY EXCEPTION ONLY 408-273-6666 742U ARUBA - INSTANT 90/015 BY EXCEPTION ONLY 408-273-6666 741U ARUBA - LICENSING/SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 408-273-6666 743U ARUBA - NON INSTANT 90/015 BY EXCEPTION ONLY 408-273-6666 437Y ARUBA - RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 408-273-6666 352Y ASANTE NO RETURNS REFER DIRECT 919-619-6747 Y884 ASTRA COMMUNICATIONS 90/015 45/015 800-422-7133 QF97 ASTRO GAMING 60/015 30/015 866-640-5644 639Y ASUS NO RETURNS REFER DIRECT 888-606-2787 U183 ASUS - AMD 50/002 45/002 812-282-2787 U198 ASUS - CHROMEBOOK 50/002 45/002 888-606-2787 U553 ASUS - CHROMEBOX 50/002 45/002 888-606-2787 U179 ASUS - COMPONENTS 50/002 45/002 888-606-2787 U791 ASUS - DISPLAY 50/002 45/002 812-282-2787 356Y ASUS - GAMING NOTEBOOK 50/002 45/002 888-606-2787 U180 ASUS - MOTHERBOARDS 50/002 45/002 812-282-2787 U185 ASUS - NOTEBOOK ACCESSORIES 50/002 45/002 888-606-2787 U181 ASUS - NOTEBOOKS 50/002 45/002 888-606-2787 Ingram Micro Confidential 10/21/2020 Page 2 Manufacturer Return Policies Please contact us for the return policy of any manufacturer not shown on the list.
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