News Digest™ August 2011 The Premier Organization for Municipal Clerks Since 1947

The City of Roses, Portland, OR, home to the Delegates and Guests of the 2012 IIMC Annual Conference IIMC STAFF DIRECTORY BOARD OF DIRECTORS News Digest™ ADMINISTRATION PRESIDENT Professionalism • Executive Director Colleen J. Nicol, MMC, Riverside, California In Local Government Chris Shalby [email protected] PRESIDENT ELECT Through Education [email protected] Brenda M. Cirtin, MMC, Springfield, Missouri Volume LXII No. 7 ISSN: 0145-2290 • Office Manager [email protected] Denice Cox AUGUST 2011 VICE PRESIDENT [email protected] Marc Lemoine, MMC, Winnipeg, , Published 11 times each year the News Digest • Finance Specialist [email protected] is a publication of Janet Pantaleon IMMEDIATE PAST PRESIDENT The International Institute of Municipal Clerks [email protected] Sharon K. Cassler, MMC, Cambridge, Ohio 8331 Utica Avenue, Suite 200 [email protected] Rancho Cucamonga, CA 91730 • Administrative Assistant Chris Shalby, Editor Maria E. Miranda DIRECTORS - 2012 EXPIRATION ([email protected]) [email protected] JAMES G. MULLEN, JR. CMC - I, Milton, Massachusetts Telephone: 909/944-4162 • (800/251-1639) [email protected] FAX: (909/944-8545) EDUCATION MELISSA (LISA) SMALL, MMC - III, Temple Terrace, Florida E-mail: [email protected] • Associate Director of Education [email protected] Jennifer Ward DEBORAH MINER, MMC - IV, Harrah, Oklahoma Founded in 1947, IIMC has more than 60 years of experience [email protected] [email protected] improving the professionalism of Municipal Clerks. IIMC TAMI K. KELLY, MMC - V, Grove City, Ohio has more than 10,000 members representing towns, small • MMC Verification Specialist [email protected] municipalities and large urban jurisdictions of more than Emily Maggard JULIE R. HELT, MMC, XI, Waunakee, WI several million people. [email protected] A portion of your annual membership dues goes toward [email protected] publishing and distributing the monthly News Digest. • CMC Verification Specialist KAREN GOODWIN, MMC - VII, Florissant, Missouri Ashley Carroll [email protected] PEGGY HAWKER, MMC - IX, Newport, Oregon IIMC is affiliated with 49.S., U & Nine Canadian Associations. [email protected] [email protected] National affiliations: MEMBERSHIP FRANCOIS ALLERS - XI, Ekurhuleni Metropolitan, South Africa • ATAM (Portugal) • JOSZ (Hungary) • Director of Member Services [email protected] • IAM (Israel) • SLCC (England) Janis Daudt • UDITE (Europe) • VVG (The Netherlands) [email protected] DIRECTORS - 2013 EXPIRATION • IMASA (South Africa) • SOLAR (Scotland) LINDA L. SPENCE, MMC - I, Manchester, Vermont • Member Services Representative • NAMCB (Bulgaria) • ADSO () [email protected] Tammy Schultz DIANE G. FITZHENRY, MMC -- II, Penn Hills, Pennsylvania [email protected] [email protected] TINY B. WASHINGTON, CMC - III, Columbus, Georgia Inside… Accounting & Association [email protected] President’s Message...... 3 • Software Group DEBRA BATLINER, MMC - V, Simpsonville, Kentucky Pilar Archer [email protected] 2011 IIMC International Exchange Program...... 4 [email protected] DEBRA OWEN - VIII, Sioux Falls, South Dakota MCEF Programs for Municipal Clerks, [email protected] and State/Provincial Associations...... 5 Computerized Business Solutions KRISTIE L. SMITHERS, MMC - IX, Wasilla, Alaska • Doug Griffith Rhode Island State Senator Elizabeth A. Crowley...... 6 [email protected] [email protected] LAURIE DARCUS, MMC - X, Pitt Meadows, Tips for Managing The Meetings You Attend...... 8 [email protected] The Voices You May Not Be Hearing...... 10 DIRECTORS - 2014 EXPIRATION 2012 Distance Learning Scholarship Application...... 11 VINCENT BUTTIGLIERI, CMC -- II, Township of Ocean, New Jersey 2012 State/Provincial/National [email protected] Association Grant Application...... 11 MARY J. KAYSER, MMC - IV, Garland, Texas [email protected] Conference Highlights...... 12 ROXANNE SCHNEIDER, MMC - VI, Dysart, Iowa The Value of Public Service...... 14 [email protected] KITTIE KOPITKE, MMC - VII, Streamwood, Illinois IIMC Region of the Month - Region X...... 17 [email protected] IIMC Region of the Month - Region XI...... 22 DONNA GEHO, CMC -- VIII, Glenrock, Wyoming Recruit a New Member...... 25 [email protected] GAIL E. POMROY, MMC -- X, South, NF, Canada Recruit a New Member Application...... 26 www.iimc.com [email protected] Calendar of Events ...... 27 Copyright 2011 by the SAMANTHA SHIPPEN -- XI, Seaford, East Sussex, UK International Institute of Municipal Clerks. [email protected] All rights reserved.

2 August 2011 IIMC News Digest

President’s Message Colleen J. Nicol, MMC IIMC President, 2011-2012

Once a year, the Riverside Youth Council honors the and powerful sentence, “Sometimes the notes are hard City’s 25 Most Remarkable Teens. Every year, without to read, so I just play from my heart.” Those were his fail, the ceremony brings tears to my eyes as the stories only words. With that, he was headed back to his seat, of amazing young folks inspire and amaze everyone in smiling again. the room. This year’s event was no different, but one Anxiety, stress, and worry are out of place when you play student stood out from the rest - not only because of from the heart. I want to be more like Israel Tucker - a what he’s accomplished, but also his demonstration of lot more like Israel Tucker. When budgets are tight, humility and a simple, straight-forward assessment of workloads become overwhelming, personnel issues arise, life. or family matters trouble us, it’s easy to get tense or, Recognized in the worse yet, start whining, complaining, sharing our woes category of Cour- with others, and dragging them into our misery. Instead age to Overcome, of being inwardly focused “trying to read the notes,” let’s Israel Tucker listen closely to the people we trust and what is going on smiled broadly as around us and then play from the heart. Our personal a Youth Council values, support system, and professional training will member described take care of the rest, just like Israel. his amazing In looking around at family, friends, mentors, and artistic abilities coworkers in my personal and professional life, I found and persever- some Israel’s. I now appreciate and listen to them more ance to excel in often and more sincerely. numerous extra- curricular activi- I recently volunteered to take on a task that I later ties. Despite discovered was beyond my scope of knowledge - exceed- living with autism, ingly beyond my scope of knowledge. I decided giving in Israel is a self- to panic was not an option. Reneging on my commitment taught pianist, would be the easy way out, but also not acceptable. I organist, and took a step back, weighed my available resources, and composer who immediately identified five or six colleagues who, not surprisingly, answered my call for help. I now have the Israel and Riverside Mayor Ronald O. Loveridge practices daily and shares his direction I need to tackle the task in a constructive way, music with his community church. He listens to music and I suspect I will be appreciated for that effort. I took carefully, then his fingers replay effortlessly only from an “Israel” moment and the solution became clear. what he heard. If that’s not enough, he’s also an excel- Any Israel’s in your life? Listen to their wisdom, and lent sculptor and painter. then play life and work…from the heart. His ability to overcome autism and learn to express himself through music and the arts earned Israel the Remarkable Teen award. As he accepted the trophy and applause, Israel bravely stepped up to the podium for his remarks. Where the teens before him fittingly offered the traditional thanks to their families and teachers for the honor, Israel paused at some length, thinking. A serious look replaced the smile and he shared one simple

August 2011 3 2011 IIMC International

IIMC News DigestIIMC Exchange Program An Exciting Opportunity to Broaden Your Horizons

The purpose of the IIMC International Exchange Program is to provide an oppor- tunity for Municipal Clerks to gain knowledge and improve their skills by interacting with their counterparts in other countries. Its aim is to encourage IIMC members to broaden the frame of refer- ence for their thinking, through firsthand experience of a different work environment. IIMC provides two candidates each year with a $1,500 maxi- mum contribution towards their cost of flight/travel. Don’t miss the next opportunity, the Deadline has been extended. Please contact IIMC for more details. Visit our Global Network section on our website at www.iimc.com and apply today. Embark on the adventure of a lifetime! 2009 Exchange Participants The Netherlands United States of America Andries Knevel Pamela Smith, MMC Griffer for the City Clerk, Municipality of Maasbree City of Sanibel, Florida City of Gennep

4 August 2011 MCEF Programs For Municipal Clerks, and State/Provincial Associations

The Municipal Clerks Education Foundation, the • Scholarship must be used within one year of the fundraising arm of IIMC, offers the following programs award; and toward Municipal Clerks education: • Applications must be postmarked prior to the 1) State/Provincial Association Grants deadline. 2) Scholarships for Distance Education The Scholarship will be awarded in December 2011 and must be used between January 1 and December 31, STATE/PROVINCIAL ASSOCIATION 2012. GRANTS FOR EDUCATION MCEF will award up to four, $500 State/Provincial DEADLINES FOR BOTH PROGRAMS ARE Grants for Education. The State Associations may only FRIDAY, OCTOBER 14, 2011. use these Grants for educational purposes. The criteria to apply for the Grant is: Applications for the Distance Learning Program and • Application by the State/Provincial President on the State/Provincial Association Grants are on page 11. the proper form; • Statement in 200 words or less what the Grant will be used for and why you feel it should be granted; • Grant must be used within one year of the award; and • Applications must be postmarked prior to the deadline. The Grants will be awarded in December 2011 and must be used between January 1 and December 31, 2012. SCHOLARSHIPS FOR IIMC DISTANCE LEARNING PROGRAMS MCEF will award up to 10 Scholarships to Munici- pal Clerks to participate in the IIMC Distance Learning Program. Priority will be given to individuals who have not yet received their Certified Municipal Clerk designa- tion (CMC). YOU MUST BE AN IIMC MEMBER TO QUALIFY FOR THIS SCHOLARSHIP. The criteria for applying for the scholarship is: • Applications by Municipal Clerks or related title; • Employed by a Municipality with a population under 15,000 as of 2000 census; • Access to a computer to do the program;

August 2011 5 MEMBERSHIP ARTICLE Rhode Island State Senator

IIMC News DigestIIMC Elizabeth A. Crowley By Bernice K. Dixon, CMC Town Clerk, Vernon, CT

Editor’s Note: One of the goals of the 2011-2012 Membership Committee is to highlight in a News Digest article an “inspirational hero” from each state/provincial/national association. This IIMC member will have displayed extraordinary leadership, adaptability, entrepreneurship, compas- sion or services to others. This is an individual who overcame adversity, illness, tragedy, and other personal and professional challenges. This is one in a series of articles.

When asked to write an people’s lives and personal papers depended on it.” Betty article about a Municipal took such lessons to heart and learned all that she could Clerk, I immediately con- from her mentor. sidered Betty Crowley from The program ended upon Betty’s graduation from Rhode Island. I first met high school. That was when she realized that the Clerk’s Betty through the New Eng- Office was her passion, even if she was now forced to find land Association of City and another job. She asked the Deputy Clerk if she could get Town Clerks in 2003. At a recommendation from the Mayor for another position in that time she was a Munici- a private office. “The next thing I knew I had a full time pal Clerk and very active in job at City Hall,” Betty recalls, “not in the Clerk’s Office the New England Associa- but in the Finance Office, where I became the accounts tion as well as the Rhode payable clerk.” The years rolled by and she moved up Island Association. She is now a State Senator from the ladder in the Finance Office until a clerk’s position Rhode Island and was instrumental in assisting me in opened up ten years later in the City Clerk’s Office. Betty organizing an interesting IIMC Region I meeting in 2010 bid on it and returned to the office she loved. Within at the Rhode Island State House. I asked Betty to share a few short years she became the Deputy City Clerk, a her story. She denied having a story to tell, although I position she held for the next two decades. find that we all have a story to tell when it comes to our careers as Municipal Clerks. It was during this time that Betty Crowley became involved with the Rhode Island Association of City and Betty Crowley first became active at City Hall at the Town Clerks. One of the association’s past presidents age of fifteen. The oldest of eight children, Betty en- urged her to become involved so that one day she could rolled in a job program for teenagers offered in her town become a leader. “I would never have thought that in an effort to help poor families. The BVCAP program because inside of me is a very shy and quiet person.” allowed Betty to earn a few dollars after school, which Betty went to Salve Regina College, attending the helped out at home. Little did Betty realize that she was New England Municipal Clerks Institute and Academy earning more than a few dollars. The program offered (NEMCI&A), graduating in 1992. Betty took her ap- Betty two jobs to choose from; the first was at a day- pointments on the New England Association of City and care and the second at the City Hall in her community, Town Clerks (NEACTC) Board seriously, never missing within walking distance of her high school. She chose a meeting. She regularly participated in IIMC’s confer- the City Hall job because she had enough babysitting to ences. “I loved the connection I made with the organiza- do at home. The program lasted throughout her high tions, and little did they know that their influence would school years, both after school and in the summer. Betty take me out of my shell and send me on a path of con- considers that time in her life to be a stroke of luck. She fidence and ability,” Betty says. “I spent some years in worked under the direction of the Deputy Clerk, who college, but more important were the years I spent in the taught her the duties of the Municipal Clerk’s office. Institute and Academy.” When a new Mayor asked her This Deputy Clerk went above and beyond her basic du- to become City Clerk she hesitated, holding on to union ties. She proved to be a stern teacher and taught Betty security, though she eventually came to the realization that things must be done “right the first time, because Continued on page 7

6 August 2011 Continued from page 6 that she could no longer be second in command when she had her own agenda and ideas. As Betty’s career was winding down, she was diag- nosed with kidney cancer and subsequently underwent surgery to remove her kidney. This occurred during her time as President of NEACTC and chairperson of the NEACTC conference hosted by Rhode Island. “This is when you know that you can be a leader: when you have commitments to others and personal concerns of your own.” She retired at the end of 2007, after spending 40 years at City Hall. “What would I do with myself when I retired? I felt that I still could offer my services to the city and ran for the City Council. I was success- ful and took office in January 2008. The mistake I made in serving on the Council was that it felt like I never left as City Clerk and was, most of the time, referred to as Madam Clerk.” Soon, the Council President was telling Betty that it was time for a new State Senator, encouraging her to run. “I really wasn’t convinced that I would want to leave my beloved City Hall and end up in the State House,” Betty confesses. “What did I know about being a legislator? Believe me when I tell you things are very different in that world. I never thought that I would be elected to that position or that I would beat a long-time sitting senator, but the numbers came in and, lo and be- hold, I was the newly elected Senator. I was just elected to my second term and that election was as hard fought as the first. I know that I am a different person than I was two years ago. I have watched and learned and I know that the things I was taught at NEMCI&A in the Institute and Academy brought me to this place in life. It not only gave me valuable life skills, it taught me ‘once a clerk, always a clerk,’ and even though I am in the State House, my colleagues in the Senate constantly remind me that I talk like a Clerk. That’s a good thing!”

August 2011 7 Tips For Managing

IIMC News DigestIIMC The Meetings You Attend By Patrick Donadio, MBA, CSP, MCC

1. Do your homework - Come prepared. Read the or not the person. Placing blame only makes people agenda and determine which items directly relate defensive and distracts from getting to the solu- to you. For these items, do your homework and tion. Once the problem has been identified, help the prepare any necessary materials, data or informa- facilitator keep the group focused on the future and tion you will need so you can discuss them. You what the group can do to solve this issue. may want to set up a folder for the meeting and 8. Try to stay optimistic - Whenever the group drop in notes or items as you collect them. begins to focus on what we can’t do help move 2. Be on time - This is one of the main causes for them in the direction of what we can do! Focusing long meetings-- not starting on time. By being on on “should haves”, “could haves” or “can’t’s “only time you send a message that you are prepared. wastes time and brings down morale. Coming early is also a good way to get connected 9. Help of the facilitator - Conducting effective with people and discuss any issues you may need meetings is tough job. Ask the facilitator what you input on before the meeting. can do to help the meeting be more productive and 3. Choose the right seat - Placement in meeting can stay on track. Always keep in mind that the facili- influence your participation. Sitting in the back tator is the leader and you should be careful not to may make it easier for you to be distracted. Also cross the line. don’t always sit by the same person. Meetings are 10. Complete assignments as promised - The a great time to network and also build relations. meeting doesn’t end with adjournment. Be sure The power seat is the seat directly across from the to complete any task you agreed to on time. Then facilitator. Be sure not to sit across from anyone communicate back with the necessary individuals you anticipate a negative response to your proposed the results of your efforts. Be sure to give you self idea(s). a realistic deadline to complete the assignment. 4. Stay on track - Focus on the agenda item being Complete it well enough in advance of the next discussed. Try to help the facilitator get the meet- meeting so you can communicate your results to ing back on track when others distract the meting the facilitator for an update at the next meeting. from the item being discussed.

5. Be an active listener - Try to stay tuned in by * 2011 Patrick Donadio, MBA, CSP, MCC is a Certified being an active listener. One of the causes for Speaking Professional (CSP) and Master Certified meetings getting sidetrack is people not paying Coach (MCC). He specializes in Business Communi- attention. When the discussion moves towards an cations and Leadership Development. area you have an interest listen first to understand and when the person has finished talking add you insights. 6. Share your ideas - When you have something to contribute speak up. This is may be the time to share the information you prepared. On the same note, don’t monopolize the subject. Sometimes when someone is passionate about an issue they can over do it. 7. Become a part of the solution not the problem - When problems are being discussed, try to stay focused on the situation issue or behavior

8 August 2011 August 2011 9 The Voices You May not be Hearing Increasingly, public Boards and Councils solicit the IIMC News DigestIIMC views of citizens on current issues.

Public input is an important part of decision-making Fourth, consider the citizens who were not born yet processes. Citizens who take the time to speak to their and who may be affected by today’s decisions. Their public bodies should be listened to with genuine curios- voices cannot be heard, but one must consider what they ity and an appetite for learning. However, a public body would say if they could speak. must also consider other voices before finalizing its Fifth, for decisions that have environmental impacts, decisions. consider the voices of the natural environment and wild- Imagine this scenario: A community group, which is life. They too are unable to articulate their views. Acting very familiar with the public input process, arranges for responsibly, you will need to consider what they would its most eloquent advocate to deliver a passionate plea have said had they been able to express themselves. for funding to its municipal Council. In order to increase In a recent conversation, a colleague shared this the pressure on elected officials, the group arranges idea with me: To ensure that all voices are considered, for many of its members to sit in the public gallery. If his group places a few empty chairs in the centre of its needed, this audience will cheer and applaud people who meeting room, to remind members of the voices of absent agree with it and heckle those who do not. parties. From time to time, a member would say: “I am While listening to these voices, the Council may wondering what ___ would think about this issue.” be inclined to be popular and give the group what it Why not consider such an idea for your group? wants. However, these dynamics may be equivalent to capitulating to the schoolyard bully. Put differently, while listening to the group’s voices, the Council may be Editor’s Note: Eli Mina, M.Sc., P.R.P. , Board ignoring other voices that must be considered for good Effectiveness Consultant & Registered Parlia- decision-making. mentarian . His web site: www.elimina.com • E-mail address: [email protected] Whose voices might the Council be missing? The answer is intriguing. First, the Council may be missing the voices of its own silent members. When confronted by a determined and well-organized group, quiet members may retreat and remain silent. They shouldn’t do this, but sometimes they do. With their voices not being heard, the likelihood of flawed and unbalanced decisions increases. Second, the passionate voices of the advocates may IIMC Launches Facebook cause the Council to miss or trivialize the voices of its The International Institute of Municipal staff and advisors. Their duty is to provide objective Clerks has gotten down with the times and can professional advice, which is especially important for complex and controversial issues. If their voices are not now be located in the social networking commu- heard or ignored, the organization could incur risk and nity of Facebook. Come and join us! liability. Be a fan of our page and you will get the latest Third, the Council may be missing the voices of ALL articles, E-briefs, News Digests, networking citizens and parties affected by its decisions. If forty citi- opportunities, and beyond! The IIMC world of zens in the public gallery are pushing in favor or against certain outcomes, consider the 40,000 citizens who don’t focal information, an online community, friend have the time to attend a public Council meeting, and recommendations, News Feed Stories, and other who may be adversely affected if their voices are not virtual enhancements is only a mouse click away. considered.

10 August 2011 Municipal Clerks Education Foundation 2012 Distance Learning Scholarship Application

Name______Title______

Municipal Emplorer______Population______

Street Address______City______

State/Province______PostalZip______

Telephone______E-maIL______

MUST BE AN IIMC MEMBER TO QUALIFY FOR THIS SCHOLARSHIP I attended 0 1 2 3 (circle one) years at an IIMC Institute

I have access to a computer tod o Distance Learning at______at the office at home other. If other please explain______I have (check one) have have not received a previous Distance Learning Scholarship. If yes in what year(s) ______

Signature of Applicant______Date______Return completed Application to: Municipal Clerks Education Foundation • 8331 Utica Avenue., Suite 200 • Rancho Cucamonga, CA 91730 Application must be postmarked by Friday, October 14, 2011

Municipal Clerks Education Foundation 2012 State/Provincial/National Association Grant Application

State Association______Name of President______Telephone______Street Address______City______State/Province______PostalZip______E-maIL______

______I have attached a Statement of 200 words or less explaining wha the Grant will be used for and why the State/Provincial Association is deserving of the Grant.

Signature of Applicant______Date______

Return completed Application to: Municipal Clerks Education Foundation • 8331 Utica Avenue., Suite 200 • Rancho Cucamonga, CA 91730 Application must be postmarked by Friday, October 14, 2011

August 2011 11 IIMC News Digest Ascending To New Heights

Portland, Oregon – The “City of Roses” blossoms in the 21st century

The 66th IIMC Annual Conference titled “Ascending To New Heights” couldn’t be more appropriate in this City of Roses. Delegates attending this Conference will experience education through IIMC sessions and the City itself is an educational wonder. First impressions have visitors seeing green. The green, that is, of the trees and parks that dominate Portland’s landscape. Often taking up huge chunks of prime downtown real estate, Portland’s parks are as much a part of the quality of life as the ubiquitous coffeehouses, book- stores and raindrops. In this city of eccentricities, fanciful touches harmonize with a reverence for nature. The combination gives Portland a sweetly offbeat appeal. Where else can you find sidewalks paved with famous quotes, more microbreweries and brewpubs than any other city in the United States, a bevy of coffee shops selling unique Northwest blends, or the country’s largest independent bookstore, blanketing a city block with more than a million volumes?

The 66th IIMC Conference Preliminary Program will be mailed and available to download in November. The Program will be mailed to IIMC members:

• Who have attended at least ONE conference since 2006 through 2011; • In Region IX • In Region X (CANADA) • In Region XI (OUTSIDE NORTH AMERICA) For more information, contact Execu- tive Director Chris Shalby at chriss@ iimc.com

Proud Sponsor of Education Spectacular view of the Japanese garden in Portland Oregon. Warm tones of fall colors fill the Programs and background as the garden welcomes a new season, Speakers

2011 Annual Conference Sponsor

12 August 2011 IIMC News Digest

Pedestrian-friendly streets and half-size city blocks bode well for touring on foot – a great way to discover Portland’s distinct neighborhoods. Let the laid-back pace take over as you explore the galleries of the Pearl District, the Cultural District’s Portland Art Museum, the new Portland Classical Chinese Garden in historic Old Town/Chinatown, and the cafes and boutiques along Northwest 23rd Avenue. Visitors will enjoy the conve- nience of the sleek European-designed Portland Streetcar line and the innovative MAX light rail system.

No visit to Portland is complete without a day spent in Washington Park, home to some of Portland’s finest attractions including the famous International Rose Test Garden, the Oregon Zoo and Japanese Garden. Bibliophiles delight in the vast realm of Powell’s City of Books, while nature lovers enjoy the oasis of the Portland Classical Chinese Garden. A romantic stroll or leisurely bike ride along the new Eastbank Esplanade is a must, with its spectacular city views and its 1,200-foot floating walkway. A vibrant arts scene, great dining choices, tax-free shopping and proxim- ity to limitless outdoor recreation in the scenic Columbia River Gorge are just a few of the facets of this Pacific Northwest gem. To explore this City further, go to: www.travelportland.com.

Oops! Nashville Correction In the June-July Digest, we inadvertently ran the incorrect photo of Mandy Barnett. Barnett (pictured to the left) was the special guest performer at the All Conference Event at the Wildhorse Saloon.

P R E M I E R

August 2011 13 IIMC News DigestIIMC The Value of Public Service By Randall Reid, County Manager, Alachua County, Florida

service is vital to our republic and the success of our communities. Public sector employees are not the “non producers” of the currently popular Ayn Rand’s “Atlas Shrugged” worldview. The public sector serves a three-fold vital role as the provider of public goods, guardians of the commons and promoters of a civic life essential to our communi- ties. Private sector organizations while effective community partners can be trusted to desire to do so only to the extent they can commercialize it for profit or create positive branding through their actions. Early in my career as a manager I was influ- enced by a book, “Reinventing Government,” not with just the examples of change oriented, trans- We find ourselves today as public sector leaders formational management I had learned under my working in an era of dynamic global economics, stormy first boss and coauthor, Ted Gaebler, but most of all by political discourse and facing yet another crisis in five principles outlined in the preface of the book. This confidence in our public institutions. Memories of 9-11 book, critical of government bureaucracies, stated that sacrifices of public servants have faded as we debate first, as practitioners, we must strive to preserve in this the causes of our national afflictions, diminished finan- era our fundamental belief in democratic government. cial security and face the current rhetoric frequently Secondly, we must believe that a civilized society cannot condemning the public sector. That said, I continue to function effectively without “effective” government and feel an undiminished pride in working as a professional we make that effectiveness a reality each day to the in local government. I know my jurisdiction, like the degree we can attain it. Thirdly, we must believe that ones many of you work for, have a brighter economic those dedicated employees around us working in govern- future and are kinder and gentler places because of the ment are not the problem as much as the bureaucratic personal investment and labor of public employees. systems in which we are to this day forced to work in My jurisdiction, perhaps like yours, is blessed with that are the principle problem with government. Fourthly, innovative, dedicated and creative public employees and we must believe that neither traditional liberalism nor our community is recognized by the innovation in our conservatism has much relevance to the problems that programs and excellence of our public academic and our governments face today and there exists a need for healthcare institutions. Thanks to the actions of our citi- pragmatic and non-ideological solutions. Finally, we must zens through public programs, the natural beauty of our commit to provide equal opportunity for all of our citizens countryside remains intact and protected and our econ- to prosper and reach their potential. These thoughts omy is rebounding. The collaboration and work of many continue to serve me now in this time of public criticism people makes these community achievements possible: of local government and continue to motivate me through people in both the private and public sectors. It is folly periods of frustration in my public service. to think that only the private sector strives for obtain- Response to public sector critics must be viewed as ment of excellence or causes our communities to achieve a teachable moment and a time for civic education. In it. The role of public employees and the value of public Continued on page 15

14 August 2011 The Value of Public Service continued from page 14 our comments and speeches, we need to recognize with humility our organizational shortcomings and explain those essential inefficiencies within public processes that represent the conflicting yet important values we adhere to as a democracy. Most importantly we must boldly and unabashedly defend the public sector’s role in defending the “commons” and the competency and value of those individuals employed or called to public service. I suggest that public employees, whether as a Commissioner sitting at the dais or a member of a road construction crew, devote their lives to making local places better places for all our citizens. They are not nameless, faceless bureaucrats living in faraway places. They are your neighbors, and your friends. They sit next to you in your place of worship. They have families. They pay taxes. They are the customers in your busi- nesses and the volunteers in your favorite organizations. They are fellow citizens of our community and it is their honor and passion to serve you. They do not grow rich in doing so, as a narrowing minority continues to do in the private sector, but they serve you well and deserve your respect. In my experience, our public sector peers start off each morning with a totally different set of fundamental questions in their minds than our private sector counter- parts in community life, who must measure their profit margins and commercial viability. Many of our public employees start every day with the well being of the entire community in mind and specific issues essential to community prosperity and health they must grapple. Sometimes these seem like Don Quixote assaults on society’s broken institutions. They ask important questions and develop strategies to solve increasingly complex community problems. Questions considered by the private sector are tangential or seek a nexus to community problems only if they can commercial- ize the opportunity, profit off the commons or assist their corporate branding by association to community building efforts. Corporate loyalty to a specific place is a dying value in today’s global or absentee businesses ownership. Public employees ask humane questions such as if anyone is going hungry today? Are citizens in danger because of temperature extremes? How can we help keep citizens healthy? Is someone in despair because of illness but unable to afford treatment? Is a veteran feeling lost and isolated? Does a victim of violent crime need assistance? Can a non-profit organization help tend to those in need? Did a person’s race prevent them from renting a home?

Continued on page 16

August 2011 15 IIMC News Digest

The Value of Public Service continued from page 15

Public employees plan for a better future for their Public employees ask questions out of concern for communities. They plan for the benefits of their citizens our citizen’s quality of life and public safety. This quality and preservation of historical places while balancing the of life focus is a clear responsibility of the public realm impact of new development. We ask what our communi- and makes for sustainable and resilient businesses and ties will look like in fifty years. Are we building safe neighborhoods. How can we improve our transporta- structures? Can we grow in a way that creates a sustain- tion infrastructure? How can we pay for a park or fire able future? What will transportation look like as gaso- station? How can we encourage business retention? Can line costs increase? Can we use energy more wisely? we recycle more and limit non-renewable resource use? Will there be farms here in the future or only houses? How do we best respond to the devastation of a fire, a Will future generations have access to our beautiful wild hurricane, and a medical emergency? How do we make spaces? our neighborhoods safe? Are there safe alternatives to jail and long-term incarceration? Public employees ask if precious natural systems and our environment that undergirds our communities Public employees ask if we have responsibly are safe. Are our water supplies and air quality healthy? enhanced our democratic ideals and sufficiently gathered Are we safe from exposure to dangerous toxins? How do citizen concerns on important issues. Have we made we dispose of dangerous chemicals? How can we assist our government more accessible to all people? Have we parents prevent childhood obesity? responded to citizen questions in a helpful and timely way? Are we providing civic education opportunities and forums for civic conversations, as well as formal public hearings and processes? Do we properly engage citizens in problem solving or have we made them only consum- NEW ers of our services? As ethical public managers and employees we need to listen to our critics closely and respectfully as citizens and concentrate on fiscal accountability, effective gover- nance and outstanding performance at each of our public tasks and responsibilities. We must, however, never dismiss the fact that what we do as public employees is essential to the functioning of our communities and the welfare of our citizenry. If we work hard, treat our elected officials, peers and our citizens with respect and civility, we can answer any question and respond to any challenge our communities face. We can bring honor back to public service and attract a new generation to public service.

Editor’s Note: this article was first published in Florida Clerk News Newsletter. It is reprinted with permission.

16 August 2011 IIMC News Digest

IIMC Region of the Month - Region X Alberta, British Columbia, Manitoba, , , Northwest Territories, , Nunavut Territory, , , , Saskatchewan

The IIMC Membership Committee continues the series highlighting a region each month. This month highlights the territories and provinces that make up Region X.

Alberta British Columbia The Alberta Municipal Clerks Association (AMCA) is The Local Government Management Association led by President Doug Tymchyshyn of Parkland County. of British Columbia is led by President John MacLean. President Tymchyshyn has served Parkland County as He is currently the Chief Administrative Officer for the the Legislative and Administrative Services Manager Regional District of Kootenay Boundary. Previously he for the past 17 and ½ years. He has also served as was employed with the Cariboo Region District in a vari- County Manager (Chief Administrative Officer) at the ety of positions that included the Manager of Community County of Barrhead No. 11 and Municipal Executive Services, Corporate Secretary and Manager of Planning Assistant (Assistant County Manager) at County of Services and Bylaw Enforcement. He was also the Clerk/ Barrhead No. 11. Administrator for the Village of Cache Creek. Before the association was established the City President MacLean received a Bachelor of Commerce Clerks of Alberta had been meeting and sharing ideas Degree from the University of Alberta in 1990 and in with Alberta Municipal Affairs the new City Act and 1991 he began his career in local government as a voting and election procedures. municipal intern for the Town of Stettler, Alberta. In 1975, the Association incorporated under the In 1919, at the Union of BC Municipalities Confer- Alberta Association of City Clerks and Election Officials. ence, a resolution was executed that established the In 1999, the Association’s name was changed to the Municipal Officers Association (MOA) of BC. Alberta Municipal Clerks Association. The membership MOA was a volunteer organization until the early was changed to include all Alberta municipalities regard- 1980’s with administrative assistance provided by the less of population. Ministry of Municipal Affairs. The first paid staff person AMCA’s mission statement highlights the providing was hired in 1984. of a forum to exchange ideas, a means of presentation for In June 2000, the Association’s name was changed to suggested amendments in legislation to senior govern- the “Local Government Management Association of BC” ment, provides an avenue for understanding and fellow- (LGMA). ship among its members and works in conjunction with other organizations for the betterment of administration The Association provides educational programs for of local government. President Tymchyshyn commented, local government professionals that encourage fellowship “I am extremely proud that AMCA’s influence is strength- and networking. ening as our membership grows across Alberta. The fact President MacLean explains “The Association is that our members will be participating with representa- dedicated to promoting professional management and tives from the province, Alberta Urban Municipalities leadership excellence in local government in BC. That Association, Alberta School Board Association, Alberta is our mission and captures what the Local Government Association of Municipal Districts and Counties, and Association of British Columbia is all about. The great municipality Mayors, Councillors, and Returning Offi- thing is how we go about getting this done. We accom- cers, to make the changes to Alberta’s Local Authorities plish this by capturing and benefiting from the best and Election Act, demonstrates our success.” most important asset that any Association can have – a www.albertamunicipalclerks.com talented, dedicated, committed and professional member- ship! Our membership, and how we serve it, is what we are all about.” www.lgma.caa Continued on page 18

August 2011 17 Continued from page 17

Manitoba New Brunswick The current president of the MMAA is Brent McMil- The Association of Municipal Administrators of New lan. He serves as Chief Administrative Officer for the Brunswick is a professional association devoted to the Town of Carberry and Rural Municipality of North education and development of municipal administra- Cypress. President McMillan has practiced municipal tors to ensure excellence in municipal administration administration for the past 9 years with these municipali- and service delivery. President Gilles Belleau leads the ties. He has served three years as District 5 Director, two AMANB. He has been President of the Association of years as Vice President and is currently serving his first Municipal Administrators of New Brunswick for 2 years. year as President of the organization. He has been the Chief Administrative Officer of the Town The Manitoba Municipal Administrators Association of for 8 years. is a non-profit organization that was formed in 1931. The The Association of Municipal Administrators of New association’s membership includes Chief Administra- Brunswick is a professional association devoted to the tive Officers, Treasurers, Clerks, Assistants and others education and development of municipal administrators who are involved in administrative functions from all to ensure excellence in municipal administration and Manitoba Municipalities, the Provincial Government, and service delivery. other related organizations. The purpose of the MMAA To ensure regional representation in decisions and is to promote and increase the professional growth of its policies to ensure such excellence, each of the 8 munici- members and to be the voice on issues affecting munici- pal regions sends a member to the AMANB Executive pal administration. Board. Vision Statement Membership is open to all municipalities in New To be an association whose members have the leader- Brunswick and currently 102 municipalities are members ship capacity and skills to enable them to effectively of the Association, along with Associate members from influence the direction of local government in Manitoba. Provincial Local Government and Associations for a total www.mmaa.mb.ca Continued on page 19

18 August 2011 of 256 members. Further information on the Association President Bragg began with PMA in can be viewed at their website. www.amanb-aamnb.ca 2006 when he was elected as Central Director. Objectives of AMANB Then he was elected to Vice-President and recently was appointed President. As a municipal administrator • To promote and advance the status of persons himself, where realizes the important role PMA plays and employed in Municipal Administration. is committed to improving the quality of administration • To ensure the highest quality of municipal adminis- in local government. www.pmanl.ca tration in the Province. • To encourage closer official and personal relation- Northwest Territories ships among Association members to facilitate the Senior Administrative Officer for the Hamlet of Fort sharing of ideas and information. Providence, Susan Christie, received the first-ever • To establish and maintain strict standards of perfor- Outstanding Local Government Administrator (LGA) in mance for Association members. the Northwest Territories. • To review legislation affecting municipalities and The award is given to a LGA in the NWT employed recommend amendments where appropriate. by a local community government that has displayed outstanding commitment, dedication and public service New Foundland and is held in high regard by his/her profession and community. The Professional Municipal Administrators (PMA) is Newfoundland and ’s expert organization The prestigious award was presented to Susan among on municipal management matters. The organization is her colleagues during the 2010 AGM. She has been composed of municipal administrators such as Managers, working for the Hamlet for over 21 years and continues Clerks, Chief Administrative Officers and Department to display an exceptional level of professionalism, leader- Heads who are committed to improving the quality of ship and innovation in her position as SAO. Susan is held administration in local government. in high regard by her peers, as well as her community government council, and community. Congratulations PMA is committed to providing information, profes- Susan! For more information on the LGANT Awards of sional development and training, improved communica- Excellence Program, please visit: LGA Award Recogni- tion, resources and professional support to municipal tion. www.lgant.ca administrators as a means to increase the knowledge of its membership and the overall effectiveness of local Association of Municipal Administrators Mission government in the province. Statement Derrick Bragg is President of the Professional A professional, non-partisan association dedicated to Municipal Administrators. He has been employed in the excellence in municipal administration. The association municipal sector for more than 25 years. He began his is led by President Dan McDougall. www.amans.ca career as a power engineer but branched off in a different Nova Scotia direction when he became Town Clerk/Manager with the Town of in 1986. In Greenspond, he became About the AMA involved in the fire department where he has been Chief Who are we? since 1988. An active member of his community, Presi- • Staff organization with over 200 members drawn dent Bragg has held the seat of President of the Green- from municipal units, Service Nova Scotia and spond Recreation Committee, currently Vice-President, Municipal Relations, and other professionals in the and is also Vice President and Treasurer of the Crystal field. Gliders Figure Skating Club. • Membership is open to professionals involved in the President Bragg sits on various municipal commit- administration of municipal government in Nova tees including Vice-President of the Municipal Training Scotia. and Development Corporation, Advisory Committee for the Municipal Assessment Agency, Community Coopera- • Membership includes CAO’s/Clerks and Deputies, tion Resource Center, Municipal Safety Sectoral Council, Financial Staff, Administrative Assistants and other Newfoundland and Labrador Association for Firefighters, positions. and the Bonavista North Waste Management Committee. Continued on page 20 August 2011 19 Continued from page 19

• Many municipalities have more than 1 staff person (eastern neighbor of Windsor, Ontario - located south of in AMA. Detroit, Michigan). He previously worked as the Director, What does AMA do? Business Planning & Budgets of York Region, Finance Consultant for the Town of Oakville, Assistant Commis- • Municipalities have a huge investment in their staff - sioner Corporate Services of the City of Windsor and the it makes good sense to ensure they have the capacity General Manager for Transit Windsor. to do their jobs. President Haddad is a member of the GFOA, MFOA, • AMA plays an important role in professional develop- and the APT US &Canada – CPFA. He has received an ment of municipal staff and therefore, provides value Undergraduate degree in Business Admin – BBA and a to municipalities and UNSM. Graduate degree in Business Admin – MSA. • Involved in training opportunities for members • Provide forums for exchanging ideas. President Haddad writes “My term as President for • Serves as a resource to municipal elected 2010-2011 has been exciting, officials. filled with many activities, events, meetings and oppor- • AMA’s mandate is to continue to improve the tunities to interact with members and colleagues in professionalism of people working in municipal various forums. The rewards provide both professional governments. and personal growth while serving the members of the municipal sector in Ontario. It is a most rewarding experience. “ Ontario AMCTO’s Vision The Association of Municipal Managers, Clerks and Treasurers of Ontario is currently led by President Tony The leading organization in fostering and sustaining Haddad, CMO. President Haddad has been a member of municipal excellence. AMCTO for 30 years. Mr. Haddad currently serves as the Chief Administrative Officer for the Town of Tecumseh Continued on page 21

20 August 2011 Continued from page 20

AMCTO’s Mission MARC LEMOiNE, MMC Deputy City Clerk, To provide leadership and service to the municipal City of Winnipeg profession through continuous learning opportuni- Council Bldg-510 Main St. ties, member support and recognition, and legislative Winnipeg, MB R3B 1B9 CANADA advocacy. Ph: (204) 986-7131 • Fax: (204) 947-3452 AMCTO (The Association of Municipal [email protected] Managers, Clerks and Treasurers of Ontario) Term expires 2011 represents excellence in local government administra- tion. AMCTO has provided education, accreditation, LAURIE DARCUS, MMC leadership, and implementation expertise for Ontario’s Director of Corporate Services municipal professionals for the past seventy years. City of Pitt Meadows With 2,200 members working in municipalities across 12007 Harris Road Pitt Meadows, BC V3Y 2B5 CANADA Ontario, AMCTO is Canada’s largest association of local Ph: (604) 465-2433 government professionals, and the leading professional Fax: (604) 465-2404 development organization for municipal administrative [email protected] staff. www.amcto.com Term expires 2013

Saskatchewan The Saskatchewan Association of City Clerks IIMC REGION X Membership Update provides a forum for exchange of ideas among city clerks and comparable municipal officials of the 15 cities of PROVINCES MEMBERS CMC’S MMC’S Saskatchewan. Alberta 31 14 3 British Columbia 104 48 2 The Association collectively lobbies for legisla- Manitoba 4 1 1 tive improvements within areas of jurisdiction, pursues educational opportunities, and undertakes to liase with New Brunswick 7 0 0 groups and organizations having a role in local govern- Newfoundland 13 5 2 ment administration. N.W. Territories 2 0 0 Nova Scotia 9 1 1 Joanne Sproule, CMC, serves as President of SACC. Ontario 56 17 2 President Sproule has worked for the City of Saskatoon Quebec 1 0 0 since 1980, currently serving as Deputy City Clerk and Administrative Services Manager for the City Clerk’s Saskatchewan 7 1 0 office. She is a graduate of Saskatoon Business College TOTAL 234 87 11 and holds a certificate in Local Government Administration from the University of Regina, as well as a National Advanced Certificate in Local IIMC Launches Facebook Administrative Authority from the University of Alberta. In 2001 President Sproule achieved the Certified The International Institute of Municipal Municipal Clerk designation from the IIMC. Clerks has gotten down with the times and can In her personal life, President Sproule is married now be located in the social networking commu- with three grown sons and three grandchildren. In her nity of Facebook. Come and join us! spare time, she enjoys gardening, cooking, Be a fan of our page and you will get the latest golfing, camping in northern Saskatchewan and her most important leisure time is spent with her articles, E-briefs, News Digests, networking grandchildren. www.saskcityclerks.ca opportunities, and beyond! The IIMC world of focal information, an online community, friend recommendations, News Feed Stories, and other virtual enhancements is only a mouse click away.

August 2011 21 IIMC Region of the Month - Region XI

IIMC News DigestIIMC Australia, Belgium, Bulgaria, Israel, Nepal, the Netherlands, New Zealand, South Africa and the United Kingdom.

Editor’s Note: In this series of IIMC Region of the Month Articles, we are introducing our readers to distinguished members in each IIMC region. These members will include acclaimed Clerk of the Year recipients and or State Association Presidents. This month we are highlighting our colleagues in Region XI, which consists of Australia, Belgium, Bulgaria, Israel, Nepal, the Netherlands, New Zealand, South Africa and the United Kingdom.

REGION XI position of town clerk of Redenhall with Harleston Town IIMC District XI Directors serving this region are Council. She was awarded the position in February of Nick Randle, Chief Executive of the Society of Local 2009. Upon accepting the position, Margot immediately Council Clerks, England, and Francois Allers, Executive began identifying critical problems. The most urgent Manager: Legal and Administrative Services, Ekurhuleni of these were: lack of procedures, including health and Metropolitan Municipality, South Africa. safety standards, and the establishment of a financial system. After a year of Margot’s assistance, CLERK OF THE YEAR SELECTED the council is financially stable and it benefits from The National Association of Local Councils (NALC) properly prepared and controlled meetings and proce- is the nationally recognized membership body represent- dures. Margot is highly regarded by the councilors and ing the interests of around 9,000 local councils and their the public. 80,000 local councilors in England. In 2010, the NALC Margot is responsible for a staff of 8 including six selected Margot Harbour as Clerk of the Year. She is the in the leisure center and a handyman. Margot’s manage- chief officer at Redenhall with Harleston Town Coun- ment style is based on an “open door” philosophy, cil in Norfolk. When told of the award, Mrs. Harbour supported by frequent team meetings. She has instigated exclaimed: “When I was appointed to this post, I did a formal appraisal system and has implemented work- not realize at first the sheer range of duties and remit related training geared to individual requirements. None involved in being a clerk. I think anyone doing a clerk’s of these management procedures existed prior to her job is amazing and must be congratulated. Without appointment. the councilors’ support and bravery to take the coun- Harleston Town Council numbers ten councilors cil forward, I would not be here as the winner. So this with five unfilled vacancies. The majority of the council- award is in their honor.” ors have served less than two years and, consequently, When the previous clerk left in the fall of 2009, it lack wide experience of the range of problems facing soon became apparent that the council’s finances were the council members of a small town. Faced with the seriously depleted and that councilors had not been made aware of this. In January of 2009, Margot applied for the Continued on page 23

22 August 2011 IIMC Region of the Month Region XI (continued) situation existing when she was appointed, Margot made This is a major challenge for IMASA. specific proposals as to how the council should deal with In the international relations front IMASA believes the various problems. She provided direction on financial that no city and country can exist in isolation and the management, health and safety issues and the establish- lives of its people will undoubtedly be affected by the ment of proper record keeping standards and procedures. decisions, actions and events occurring around the Since Margot had no previous experience as a town world. We live in an international world, and it is there- clerk, she has undertaken personal study to lead towards fore essential that IMASA must have an international gaining professional status. perspective. In this regard, IMASA has excellent rela- IMASA NEWS tions with IIMA (USA) and SLCC, (UK) which have led to IMASA being officially represented at the Annual Confer- IMASA was established in 1998, as the Institute ences of IIMC and SLCC and reciprocal visits to IMASA of Municipal Administration for South Africa, and is Conferences. The show of support by IIMC as regards to currently the leading professional institute serving the developing education programs for IMASA is most pleas- needs of Municipal Administration Practitioners in South ing and greatly appreciated. The ties with international Africa. IMASA’s 436 members represent municipali- institutes provide excellent opportunities for learning, ties from all over south Africa where these members are exchanging views and to grow from one another’s experi- entrusted with the administration of meetings, estate and ence. IMASA and IIMC have also entered into a formal property administration, general administration functions affiliation agreement on October 23, 2009. (e.g. administration of tenders, contracts, archives and records administration) as well as Legal Administration. At the 2009 conference, Ria Heitbrink was elected as president. In the picture, Ria is wearing the typical The objectives of IMASA, amongst others, are to customary attire from the Venda Tribe who is indigenous promote effective and efficient municipal administration to the Limpopo Province. Also pictured with Ria are as the foundation for good local government, to ensure Mary Lynne Stratta and her husband and Ria’s dearest the development and growth of municipal administration husband together with Johnathan and Debby Bourne, practitioners. Professionalism in Local Government can other friends from SLCC. only be accomplished through education and will always be one of the key performance areas of IMASA. Ria Heitbrink joined the AKASIA Town Council, north of Pretoria in 1988. She obtained a BA degree in IMASA is governed by its Annual General Meeting 1976 at the University of Pretoria and her Local Govern- and a National Institute Council, representative of all ment Diploma from UNISA and through the Institute of nine provinces in South Africa. Local Government in Town Clerks in 1993. South Africa is currently faced with complex challenges and calls for a clear vision, imagination, critical thinking In 1995 Ria joined the Messina Town Council and and openness to new possibilities for Municipal Admin- has gone through all the changes from Town Council to istrators to render effective and efficient services to the Transitional Local Council to the Musina Local Council. respective communities. It is clear that professionalism In 1998 Ria was one of the founding members of the is necessary in Local Government and IMASA believes Institute of Municipal Administration and was elected that it can only be achieved through education. Educa- National President in 2001 for two years, and again in tion and lifelong learning is currently one of the IMASA’s 2010 for a two year term. Ria feels her involvement in key focus areas, and to achieve that IMASA is creating training and capacity building through the Institute has education programs and certification for its members. been a pleasure and a privilege and has tried to instill a One of the current issues for IMASA is that many culture of lifelong learning during her involvement and experienced Municipal administrators and Members of service to IMASA. IMASA left the service of Local Government and many Ria has recently retired from the Municipality. Ria inexperienced persons are joining for the first time, with said, “If you retire it means you have spent a portion of limited understanding of the benefits of belonging to a your life serving the municipality and the community. I professional institute. This situation makes hope that is what I have done and what I will still be able the active recruitment of members and involvement of to do even in my retirement phase of my life.” members in the affairs of the Institute quite difficult. Continued on page 24 August 2011 23 IIMC News Digest

IIMC Region of the Month IIMC Region XI Membership Update Region XI (continued) PROVINCES MEMBERS CMC’S MMC’S England 48 2 0 NICK RANDLE - Term expires 2011 South Africa 12 2 0 Chief Executive, Society of Local Council Clerks The Netherlands 6 1 0 1 The Crescent, Taunton TA1 4EA, ENGLAND Australia 2 1 1 Ph: 011-44-1823-253646 • Fax: Israel 4 1 0 011-44-1823-253681 [email protected] New Zealand 2 1 0 Scotland 1 0 0 FRANCOIS ALLERS - Term expires 2012 Bulgaria 3 0 0 Executive Manager: Nepal 1 0 0 Legal & Administrative Services Ekurhuleni Metropolitan Municipality Bermuda 1 0 0 P.O. Box 3277, Kempton Park 1620, Philippines 1 0 0 SOUTH AFRICA Ph: 011-27-11-360-2567 • Fax: Zimbabwe 1 1 0 011-27-11-360-2186 Belgium 2 0 0 [email protected] TOTAL 84 9 1

24 August 2011 Recruit A NEW MEMBER to

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Questions?? Membership is for one year. IIMC News Digest sub- scription is included in membership dues. This campaign is for brand new members only and cannot be used with any other IIMC membership campaign. Visit IIMC Website RECRUIT-A-NEW-IIMC MEMBER MEMBERSHIP APPLICATION

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FULL MEMBER Full members are Municipal Clerks, City Secretaries, Recorders, Legislative Administrators and Directors of Corporate Services and/or an individual who serves a Legislative Government Body (LGB) in an administrative capacity with management responsibilities and whose duties include four of the following: General Management • Records Management • Elections • Meeting Administration • Management of by-laws, Articles of Incorporation, ordinances or other legal instruments • Human Resources Management • Financial Management • Custody of the official seal and execution of official documents.

ADDITIONAL FULL MEMBER Additional Full Members are fully qualified members from the same organization. This would essentially be Deputy Clerks within the same City, but could be other individuals provided they would qualify under the definition of Full Member. A city must have one Full Member before they would be eligible to have Additional Full Members.

ASSOCIATE MEMBER Associate Members are individuals serving a legislative body in a capacity not previously defined. In other words if someone serving a legislative body does not qualify for Full Membership they would be able to join as an Associate Member. Associate members DO NOT have the right to vote, hold office or obtain certification, but they can take advantage of education programs and should they eventually assume the job of Clerk or Deputy, they could then apply for certification. A Full Member who is in transition (between jobs) would automatically become an Associate Member until they reassume the position of Clerk. Associate members would also pay a lower fee.

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26 August 2011 August 2011 27 IIMC News Digest Calendar of Events September 2-10 November 3-4, IIMC 2011 Study Abroad Program/IMASA Annual Conference, Cape Town, Texas Municipal Clerks Certification Program, Graduate Institute, Austin, TX South Africa November 15 - 18 September 6-9 Colorado Municipal Clerks Association (CMCA) Winter Academy, CCAC- TTC (100 Series) University of Riverside Copper Mountain Conference Center Mountain Resort, Frisco, CO Extension Campus, CA November 16-18 September 11-14 New England - NEACTC 44th Annual Conference, Hilton Mystic, Mystic, CT Georgia Municipal & County Clerks/Finance Officers Education Program December 8-10 September 15-17 California LOCC New Law & Election Seminar, Location: TBD Illinois Municipal League Annual Conference, Chicago, IL September 15-17 January 18-20, 2012 IIMC Region V Conference, Indianapolis, IN Texas Municipal Clerks Certification Program, Election Law, Irving, TX September 18-23 March 13-16, 2012 ACCTRTA 39th Annual Municipal Clerks Institute, University of Arkansas, AR The Washington Municipal Clerks Association Conference, Campbell’s Resort, September 19-20 Lake Chelan, WA Vermont Municipal Clerks and Treasurers Association 75th Annual Conference, March 20-23, 2012 Lake Morey Resort, Fairlee, VT Minnesota Municipal Clerks Association Annual Conference, Best Western Kelly September21-23 Inn, St. Cloud, MN Oregon Association of Municipal Recorders Annual Conference, Embassy April 11-13, 2012 Suites, Portland, OR The Annual Conference for the City Clerks Association of California, Embassy October 5-7 Suites, Sacramento, CA South Dakota Municipal League and Finance Officers Conference, April 12-13, 2012 Sioux Falls, SD Texas Municipal Clerks Certification Program, Public Funds Investment, October 7-8 Waco, TX CCAC - Southern Nuts & Bolts Workshop-Brea Community Center, Brea, CA April 18-20, 2012 October 9-14 Utah Municipal Clerks Association Spring Conference, Cedar City UT Illinois Municipal Clerks Institute Academy and Annual Meeting (10/12), April 18-20, 2012 Springfield Hilton, Springfield, IL The Virginia Municipal Clerks Association Annual Meeting, Portsmouth, VA October 10-14 May 6-12, 2012 North Carolina IIMC Certification School, Chapel Hill, NC The State of Montana Clerk’s Institute, Billings, MT October 14-16 May 20-24, 2012 Society of Local Council Clerks (SLCC), Annual Conference, Wokefield Park, 66th IIMC Annual Conference, Portland, OR Reading, United Kingdom June 7-8, 2012 October 19 – 21 Texas Municipal Clerks Certification Program, Agendas, Minutes, Open Govern- Iowa Municipal Clerks Association Annual Conference, Des Moines, IA ment, Houston, TX October 23-28 August 9-10, 2012 Florida Association of City Clerks (FACC), 2011 Fall Certification Academy, Hyatt Texas Municipal Clerks Certification Program, TBA, Amarillo, TX Regency Sarasota, FL October 18-19, 2012 October 26-28 Texas Municipal Clerks Certification Program, Graduate Institute, Local Government Management Association, Annual Conference, Laurel Point, San Marcos, TX Victoria, British Columbia October 26-28 Oklahoma Municipal Clerks Association Annual Conference, Stillwater, OK

66th Annual Conference 67th Annual Conference 68th Annual Conference Portland, OR Atlantic City, New Jersey Milwaukee, WI Sunday, May 20 - Thursday 24, 2012 Sunday, May 19 - Thursday 23, 2013 Sunday, May 18 - Thursday 22, 2014 28 August 2011