Welfare Officers

o .Policy & Procedures

I J, J Manual

DATE DUE

23 JUL 1996

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.

Authorised for use by Welfare Officers of the NSW Department of Corrective Services by:-

J.R.Paget Assistant Commissioner Personnel and Education

. Compiled By:­ Bill Hodge Chief Welfare Officer May 1995

1111111111111111111111111111111111111111111111111111111111111111 3 933904682115 0 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

TABLE OF CONTENTS

Amendment Notice ...... 1

1. CORRECTIVE SERVICES STRUCTURE

1.1 Organisational Chart ...... 2

1.2 Role of Welfare Service ...... 3

=-'! 2. CONDITIONS OF EMPLOYMENT

2.1 Equal Employment Opportunity ...... 5

2.2 Flexitime...... 7 2.2.1 Contract Hours ...... 7 2.2.2 Bandwidth...... 7 2.2.3 Coretime ...... 7 2.2.4 Overtime ...... 7 2.2.5 Flexisheets ...... 8 2.2.6 Leave Forms ...... 8 2.2.7 Fares ...... 8 2.2.8 Authority to Travel ...... 8 2.2.9 Motor Vehicle Allowances ...... 9 2.2.9.a Approval to use Motor Vehicle for Official Use ...... 9 2.2.9.b Daily Deduction, Mileage Claims ...... 9 2.2.9.c Economic Use of Motor Vehicles ...... 10 2.2.9.d Insurance Claims, Private Motor Vehicle on Official Business ...... 10 2.2.9 Travelling Compensation ...... 10

2.3 Leave 2.3.1 Flexileave ...... 1 0 2.3.2 Recreation Leave ...... 11 2.3.3 Sick Leave ...... 11 2.3.4 Leave Without Pay ...... 12 2.3.5 Part-Time Leave Without Pay ...... 12 2.3.6 Maternity Leave ...... 12 2.3.7 Adoption Leave ...... 13 2.3.8 Parental Leave...... 13 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

2.3.9 Special Leave ...... 13 2.3.10 Extended Leave ...... 13 2.3.11 Short Leave ...... 14 2.3.12 Military Leave ...... 14 2.3.13 Study Leave ...... 14

2.4 Professional Standards ...... 14 2.4.1 Dress Standards ...... 14 2.4.2 Conduct ...... 15 2.4.2.a. Strategies Which Can Be Adopted to Minimise the Development of Inappropriate Relationships ...... 16 2.4.2.h Options and Consequences ...... 16 2.4.3 Duty of Care ...... 16

-'~, 2.5 Statistics...... 19 "

3. WORKING IN A CORRECTIONAL CENTRE

3.1 Area Management ...... 20

3.2 Case Management ...... 20

3.3 Reports ...... 20

3.4 Classification ...... 21 3.4.1 Contact Screening, Referral and Induction Program...... 21 3.4.2 Program Review Committee (p.R.C.) ...... 21

3.5 Law 3 .5.1 Warrants ...... , 23 3.5.2 Appeals ...... 23 3.5.3 Bail ...... 24 3.5.4 The Courts ...... 25 3.5.4.a. State Courts 3.5.4.a.1 Local Courts ...... 25 3.5.4.a.2 District Courts ...... 26 3.5.4.a.3 Supreme Court ...... 26 3.5.4.a.4 Court of Criminal Appeal and High Court ..... 26 3.5.4.a.5 Coroner's Court ...... 27 3.5.4.h Legal Aid 3.5.4.h.l Criminal Cases ...... 27 3.5.4.h.2 Committal Proceedings ...... 27 3.5.4.h.3 District and Supreme Court ...... 28 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

3.5.4.b.4 Prisoners' Legal Service (PLS) ...... 28 3.5.4.b.5 Legal Advice and Assistance ...... 29 3.5.5 Inmates Detained for Contempt of Court ...... 29 3.5.6 Criminal Deportations (General Information) ...... 31 3.5.6.a Inmates Liable for Deportation ...... 31 3.5. 6. b Extradition...... 31 3.5.7 Legal Terms in Common Use 3.5.7.a Adjournment - for Hearing ...... 32 3.5.7.b Affirmation - See Also Oaths ...... '...... 32 3.5.7.c Arrest ...... 32 3.5.7.d Bail ...... 33 3.5.7.e Barrister ...... 33 3.5.7.f Bond ...... 33 3.5.7.g Criminal Law ...... 33 3.5.7.h Crown Prosecutor ...... 33 3.5.7.i Case History ...... 34 3.5.7.j Chamber Magistrate ...... 34 3.5.7.k Committal for Trial ...... 34 3.5.7.1 Compensation - Criminal ...... 34 3.5.7.m Crime ...... 34 3.5.7.n Defendant ...... 34 3.5.7.0 Fine ...... 34 3.5.7.p Indictable Offence ...... 34 3.5.7.q Juvenile ...... 35 3.5.7.r Lawyer ...... 35 3.5.7.s Legal Aid ...... 35 3.5.7.t Lifer ...... 35 3.5.7.u Magistrate ...... 35 3.5.7.v Oaths and Affirmations ...... 35 3.5.7.w PlealMention ...... 36 3.5.7.x Recognisance ...... 36 3.5.7.y Remand ...... 36 3.5.7.z Solicitor ...... 36 3.5.7.a.l Young Person ...... 36

3.9 Health 3.9.1 The Correctional Centre Health Team ...... 36 3.9.2 The Objectives of the Correctional Centre Health Team ...... 37 3.9.3 The Members on A Correctional Centre Health Team ...... 37 3.9.4 The Goals of Each Health Team Member ...... , ..... 37 3.9.5 Who is Responsible for A Correctional Centre Health Team? ..... 38 3.9.6 How Often Should A Team Meet? ...... 39 3.9.7 Which Inmates Should Be Dealt with by A Health Team? ...... 39 3.9.8 How Will the Issue ofConftdentiality Be Dealt with? ...... 39 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

3.9.9 Special Provisions ...... 40

3.10 Security ...... 40 3.10.1 Staff Working in Correctional Centres ...... 40 3.10.2 Escape Reporting Procedures ...... 41 3.10.3 Telephone Use ...... 42 3.10.3.a Inter-Correctional Centre Telephone Calls ...... 43 3.10.3.a.1 Sample Letter ...... 43

3.11 Deaths in Custody ...... 44 3.11.1 Immediate Response Procedures ...... 44 3.11.1.a The Discovering Officerls ...... 44 3.11.1. b Reports to the Media ...... 45 3.11.1.c Notifying the Deceased's Next of Kin ...... 45 3.11.2 Welfare Officers' Immediate Response Procedures ...... 46 -~

3.12 Serious Injury to An Inmate in Custody ...... 47 3.12.1 Immediate Response Procedures ...... 47

3.13 Funerals & Serious lliness ...... 47

3.14 Marriage in Custody ...... 48 3.14.1 Guidelines ...... 48 3.14.2 Procedure ...... 49

3.15 Visits ...... 51

3.16 Escapes ...... 51 3.16.1 Escape Reporting Procedures ...... 51

3.17 Media ...... 51 3.17.1 Media Access to Inmates ...... 51

3.18 Field Visits ...... 51

3.19 Tax File Numbers ...... 52 3.19.1 Tax File Number Requirements ...... 52

3.20 Senior Welfare Officer ...... 52

3.21 Student Placements ...... 53

3.22 Inmates Banking ...... 53 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

4. CORRECTIONAL CENTRE SERVICES

4.1 Aboriginal Affairs ...... 54 4.1.1 Aboriginal Resource Unit...... 54 4.1.2 Aboriginal Post-Release Programme ...... 54

4.2 Chaplaincy ...... 54

4.3 Drug & Alcohol ...... 55

4.4 Education...... 55

4.5 Ethnic Affairs ...... 55 I J ~- 1 4.6 Parole ...... 56

4.7 Psychology ...... 56

4.8 Special Needs ...... 57

5. VISITING CORRECTIONAL CENTRE SERVICES

5.1 Aboriginal Legal Service ...... 58

5.2 Children of Prisoners Support Group ...... 58

i 5.3 Community Justice Centres ...... 58

5.4 CRC Justice Support ...... 59

5.5 Life After Prison (LAP) ...... 59

5.6 Maori Womens' League ...... 59

5.7 Prisoners' Aid Association ofNSW ...... 60

5.8 Prison Fellowship ...... 60

5.9 Prisoners Legal Service ...... 60 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

6. FINANCIAL ASSISTANCE FOR FAMILIES

6.1 Travel and Accommodation Assistance for Families Visiting Inmates 61 6.1.1 Criteria ...... 61 6.1.2 Procedures ...... 62 6.1.3 Returns ...... 62

6.2 Funeral Assistance for Families of Inmates who Die in Custody ..... 64

7. RELEASE

7.1 Accommodation...... 66

7.2 Department of Social Security ...... 66 i 7.2.1 Payments ...... 66

7.3 Special Gratuity ...... 67

8. WELFARE SERVICES DIRECTORY

8.1 Additional Organisations that can arrange assistance for Inmates, Ex­ inmates and their Families 8.1.1 City Mission ...... " 69 8.1.2 The Salvation Army ...... " 69 8.1.3 St Vincent De Paul Society ...... 69 8.1.4 The Smith Family ...... 70 8.1.5 The Baptist Inner City Mission ...... 70 8.1.6 Home Care Service ofNSW ...... 70 8.1.7 Services for the Deaf ...... " 70 8.1.8 Drug and Alcohol Services ...... 71

8.2 Government and Other Assistance 8.2.1 Department of Social Security ...... " 72 8.2.2 Department of Community Services ...... 72 8.2.3 Commonwealth Employment Service (CES) ...... 72 8.2.4 Department of Housing ...... " 72 8.2.5 Tenants Union ofNSW ...... " 74 8.2.6 Tenancy Hotline ...... 74 8.2.7 Homeless Persons' Information Centre ...... " 74 8.2.8 Community Health Centres ...... 74 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

8.3 Legal Services 8.3.1 Legal Aid Commission ...... 74 8.3.2 Aboriginal Legal Services (ALS) ...... 75 8.3.3 Law Society ofNSW ...... 75

8.4 Advocacy and Advice Services 8.4.1 Community Justice Centres ...... 75 8.4.2 Council for Civil Liberties ...... 75 8.4.3 Ombudsman's Office ofNSW ...... 76 8.4.4 NSW Privacy Committee ...... 76 8.4.5 Public Interest Advocacy Centre ...... 76 8.4.6 Vietnam Veterans Counselling Service ...... 76 8.4.7 Welfare Rights Centre ...... 76 j .....g 8.4.8 Lone Parents Support Group ...... 77 8.5 Regional Offices 8.5.1 Eastern Regional Office ...... 78 8.5.2 G:entral Regional Office ...... 78 8.5.3 Northern Regional Office ...... 78 8.5.4 SouthiWest Regional Office ...... 78

8.6 Correctional Centre Address Details & Visitors Guide 8.6.1 Bathurst CC ...... 79 8.6.2 Berrima CC ...... 79 8.6.3 Broken Hill CC ...... 80 8.6.4 Cessnock CC ...... 80 8.6.5 Cooma CC ...... 80 8.6.6 Emu Plains CC ...... 81 8.6.7 Glen Innes CC ...... 81 8.6.8 Goulburn CC ...... 82 8.6.9 Grafton CC ...... 82 8.6.10 John Morony CC ...... 83 8.6.11 Junee CC ...... 83 8.6.12 Kirkconnel CC ...... 83 8.6.13 Lithgow CC ...... 84 8.6.14 Long Bay CC ...... 84 8.6.15 Mait~and CC ...... 85 8.6.16 Mannus CC ...... 85 8.6.17 Mulawa CC ...... 86 8.6.18 NormaParkerCC ...... 86 8.6.19 Oberon CC ...... 87 8.6.20 Parklea CC ...... 87 8.6.21 CC ...... 87 8.6.22 Silverwater CC ...... 88 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

8.6.23 St Reliers CC ...... " 88 8.6.24 Tamworth CC ...... " 89

9. APPENDIX ...... 90 1. Death In Custody Check List 2. Serious Injury Check List 3. Travel Assistance Application Form 4. Welfare Officer Monthly Statistics Form 5. Senior Welfare officer Monthly Statistics Form 6. Departmental Bulletin Index

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Amendment Certificate

SERIAL DATE CHANGE SIGNATURE

\ ;

1 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

1. CORRECTIVE SERVICES STRUCTURE

1.1 Organisational Chart

COMMISSIONER

......

DEPUTY COMMISSIONER

...... , ;~j I I

ASSISTANT ASSISTANT COMMISSIONER COMMISSIONER PERSONNEL & EDUCATION OPERATIONS ......

CHIEF WELFARE OFFICER ------REGIONAL COMMANDER

....•...... •.....•...•...•...... •.•...... •...... •...... •...... I

SENIOR WELFARE LIAISON OFFICER GOVERNOR OFFICER COMMUNITY GRANTS ,- I I ...... •...... •.•.•.•.....•...•...•...... I ...... I I I I I L_ PROGRAM MANAGER

...... I

Chain of Command WELFARE OFFICER Professional Supervision Communication Line ------......

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1.2 Role of Welfare Service

Welfare Officers in Correctional Centres attend to the immediate and ongoing needs of inmates and their families. They provide day-to-day assistance to inmates to help them adjust to imprisonment and to prepare for release. Assistance of a practical nature can inc1ude:- * contact with families * organising affairs left incomplete because of imprisonment. * contact with Courts, public solicitors and police

J \ contact with other Government departments such as Community Services, Social ~ * 1 Security * arranging visits * contact with community agencies, both voluntary and statutory * arranging accommodation on release Information of a general nature is provided to inmates about activities and services within the Correctional Centre. Referrals are made by Welfare Officers to Governors, Wing Officers, Psychologists, Parole Officers, Education Officers, Drug and Alcohol Workers and Chaplains.

Assistance to families can inc1ude:- * home visits * information about Social Security benefits, Medicare etc * information about services provided by public and private sector organisations * counselling, re welfare issues * limited fmancial assistance for travel and accommodation to enable visiting of a family member in a Correctional Centre

* information regarding Correctional Centres including visiting times, public transport, accommodation etc.

3 WELFARE OFFICERS POLlCY & PROCEDURES MANUAL

The role of the Welfare Officer is complex and difficult to define. Research has shown that inmates who enter correctional centres are more likely to have, on average, one or more of the following characteristics.

* unemployment * homelessness * affected by alcohol and/or other drugs * suffering from some sort of intellectual disability * suffering from some sort of psychological condition , * experience in the Juvenile Justice System -.1 ~ * of Aboriginal descent * NESB

By providing a range of support services for inmates and their families who need support, the Welfare Officer aims to assist inmates to break the cycle of institutionalisation and recidivism.

By maintaining links between inmates and the community, the Welfare Officer aims to minimise the problems of re-adjustment upon release from custody.

Welfare Officers provide this professional support by :-

* providing an accessible and active Welfare Service * assisting inmates with planning and decision making prior to release * advocating on behalf of inmates who lack skills, opportunity or influence * liaising with community groups about current welfare issues which cannot be met by Welfare Officers in the Department.

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2. CONDITIONS OF EMPLOYMENT (for more information see the Departmental Staff Manual) 2.1 Equal Employment Opportunity

Equal Employment Opportunity (EEO) is a policy that all personnel activities will be conducted so as to ensure that, for each vacancy in an organisation, people with equal probability of job success have equal probability of being hired or promoted to the job.

ill other words, a person's race, sex, marital status or membership of an ethnic or migrant group, homosexuality, physical or intellectual impairment, should not reduce his or her chances of employment or promotion. The only exception to this rule occurs when any of these attributes is a relevant attribute for a position. This exception is rare.

Equal Employment Opportunity refers to the right to be considered for a job for which one is skilled and qualified. It is the chance to compete with others and not to be denied fair appraisal or to be excluded during this process by laws, rules or attributes.

EQUAL EMPLOYMENT OPPORTUNITY IS THE OPERATION OF THE PRINCIPLE OF RECRUITMENT AND PROMOTION BY MERIT.

A policy of equal employment opportunity is the outcome of selection and promotion procedures. Only the successful passage of qualified women and migrants through these procedures, roughly in proportion to their availability in the workforce, is convincing evidence that equality of opportunity in employment exists.

\ "In the long term, equal employment opportunity may be expected to achieve a redistribution of women and migrant groups in the workforce in accordance with their skills and aspiration". (Extract from AffIrmative Action Handbook)

Equal Employment Opportunity arises out of the Anti-Discrimination Act, 1977 and its later amendments.

The Anti-Discrimination Act, 1977 (as amended) re ders discrimination unlawful on the grounds of:-

RACE, COLOUR, NATIONALITY, SEX, MARl, AL STATUS, HOMOSEXUALITY, PHYSICAL OR INTELLECTUAL IMPAIRMENT OR IN ADVERTISING.

5 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

In areas of:-

EMPLOYIvIENT, PROVISION OF GOODS AND SERVICES, ACCOMMODATION ACCESS TO PLACES AND VEHICLES, EDUCATION, REGISTERED CLUBS.

and promotes equality of opportunity between all persons.

In the areas of EMPLOYMENT, it means that:-

(a) Employers may not discriminate on the grounds of race, sex, marital status, physical or intellectual impairment or homosexuality or in advertising. This applies to:­ arrangements made for determining who should be offered employment. Selection of an applicant. The terms on which the job is offered. The terms actually provided. Refusing someone the job. Dismissing an employee or causing him or her any other disadvantage.

(b) employees must be given equal access to:-

training 1 promotion transfer benefits and facilities servtces

Provided by the employer.

Employees who supervise other staff are expected to ensure that the responsibility of the employer to provide a non-discriminatory workplace is fulfilled.

Progress of these initiatives is reported regularly in the EEO Annual Report to the Manager of Equal Opportunity in Public Employment.

The EEO Annual Report of the Department of Corrective Services may be obtained by contacting the EEO Manager, Human Resources Division, Head Office.

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2.2 Flexitime

The flexitime system gives officers the freedom to select their working hours according to their personal commitments however, it is subject to meeting reasonable Departmental requirements. An officer may be excluded from participating in the flexitime scheme if shelhe misuses it.

2.2.1 CONTRACT HOURS

140 hours in a four week settlement period for officers employed on a 35 hours week basis. Daily contract hours are the hours that an officer would be required to work if not entitled to flexitime, ie, 7 hours for officers employed on a 35 hour week. ----"- i

2.2.2 BANDWIDTH

Is 730am to 6.00pm.

2.2.3 CORETIME

The period of the day when Welfare Officers are required to be on duty (unless on leave). Welfare Officers must be on duty in the Correctional Centre between the hours of 930am and 3.3Opm which includes a meal break of not less than a half hour. Meal break entitlement ranges from a minimum half hour to a maximum 2 and a half hours during 11.30am - 2.30pm time span. If taking an extended lunch break, Welfare Officers are required to consult their supervisor so that proper fimctioning of the section is maintained.

An officer may select starting and fmishing times from day to day subject to :-

1. Coretime being completed on days worked

2. a maximum of 10 hours being accrued on anyone day unless special approval is granted from the Governor or nominee. Such approval is granted only in unusual or emergency circumstances.

2.2.4 OVERTIME

Overtime is worked only in exceptional circumstances and must be approved beforehand by the Governor. If, because of an emergency, approval cannot be gained beforehand, the matter should be taken to the Governor as soon as practicable.

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Welfare Officers called after hours to attend a death in custody or serious injury matter, are paid overtime.

The Duty Officer, Operations, Long Bay, holds a statewide list of Welfare Officers who elect to be available for such after hours duties. After hours numbers remain confidential.

Welfare Officers should notify the Chief Welfare Officer in writing (Fax: 02-2891589) of their willingness to be available, providing an after hours contact number and advise intending periods of leave.

2.2.5 FLEXISHEETS

To be completed on a daily basis and submitted at the end of the period. Checked for accuracy and signed by Programs Manager. -'! Checked against leave records and recorded by Administrative Officer.

2.2.6 LEAVE FORMS

To be processed via Programs Manager, after recommendation for approval by the Governor. Recorded and despatched by Administrative Officer.

2.2.7 FARES

Fares may be claimed for expenses associated with field trips or attendance at approved staff training courses, conferences or workshops.

2.2.8 AUTHORITY TO TRAVEL

Authority for travel, other than by air, is to be obtained from the Governor.

2.2.9 MOTOR VEHICLE ALLOWANCE

Clause 45 of the PSM (G) Regulation authorises the payment of an allowance for the use of a private motor vehicle on official business provided that:-

The vehicle is comprehensively insured in a form approved by the department head An official motor vehicle is not available for the journey; Public transport is not reasonably available.

8 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

The Official Business rate is payable where the above criteria are met.

The Specified Jowney Rate is payable where public transport is available, but the use of a private motor vehicle is authorised to permit travel within a reasonable time.

2.2.9.A APPROVAL TO USE MOTOR VEHICLE FOR OFFICIAL USE

Application for approval or renewal is made on Form T3. Approval can be given by the Governor. The Governor is required to sight a current comprehensive insurance policy on the vehicle.

2.2.9.B DAILY DEDUCTION, MILEAGE CLAIMS

Where a private vehicle is used for official business, a deduction of kilometres claimed is required, to take into account the distance that would nonnally be travelled daily by the officer from home to office if the officer uses the vehicle on more that one day in any week.

A deduction is not required if:- The jowney involved an overnight stay; The officer uses the vehicle for official business and retwns home before travelling to the office by some other means; The jowney is made after normal working hours; The officer purchased a periodical ticket for transport to the office and did not envisage the need to use the vehicle on official business.

On any day when a deduction is required but the officer does not attend headquarters, the maximum deduction is 10kms. Deductions are calculated from the following table:-

Distance from Home to Office (kms) Deductions (Kms) oto 1 Nil Over 1 and up to 2 2 Over 2 and up to 3 3 Over 3 and up to 4 4 Over 4 and up to 5 5 Over 5 and up to 6 6 Over 6 and up to 7 7 Over 7 and up to 8 8 Over 8 and up to 9 9 Over 9 and up to 10 10 Over 24 10 plus 2 for each additional km from home to office

9 WELFARE OFFICERS POLIcY & PROCEDURES MANUAL

2.2.8.C ECONOMIC USE OF MOTOR VEHICLES

Officers have a duty to the public they serve for the economic use of motor vehicles on official business.

Governors have a responsibility to the Service for the economic use of funds allocated for travel by officers on official business.

2.2.8.D INSURANCE CLAIMS, PRIVATE MOTOR VEHICLE ON OFFICIAL BUSINESS

Claims for the refund of insurance excess for private motor vehicles damaged while on official business should be initiated within 14 days by contacting Administrative Services, Head Office. A completed GIO claim form will be required together with certification -'- j of approval to use the vehicle on official business.

Departmental Information Bulletin No. 131

2.2.9 TRAVELLING COMPENSATION

Travel on duty away from your designated workplace during standard hours, 8.30am to 4.30pm is counted as time worked for the purposes of flexible working hours. All travelling time outside standard hours is covered by the CROWN EMPLOYEES (TRAVEL COMPENSATION) AWARD.

2.3 Leave The following are the types ofleave available to you:

2.3.1 FLEXILEA VE

An officer may take one full day or two half days in anyone settlement period. A half day is defmed as half the daily contract hours, ie 3.5 hours.

A credit balance is not required before taking flexileave. A half day flexileave must follow or precede either a half day on duty, a half day recreation leave or a half day study time.

Flexileave may not be taken during a period of leave but may be taken immediately before or after a period ofleave. It may not be taken at the end of a period of extended leave or leave without pay.

10 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

A full day flexileave may not be taken on consecutive working days even though they fall in different settlement periods.

An officer must obtain approval of hislher supervisor before preceding on flexileave.

2.3.2 RECREATION LEAVE

Nonnally accrues at the rate of 12/3 days per month or 20 working days per year. There may be variations depending on the location or classification of a staff member, i.e., shift workers and officers who work a 7 day week are eligible for additional recreation leave. You may verify your specific entitlement by contacting the Staff/Salaries Section.

The taking of recreational leave is always subject to Departmental convenience. Leave ----" ---I is required to be rostered in advance to ensure that the number of officers on leave at any one time does not affect service given to the client/public.

2.3.3 SICK LEAVE

An employee is entitled to 15 days sick leave per annum based on a fully cumulative system. New appointees will be entitled to sick leave on a pro rata basis calculated from the appointment date up until 31 December i.e., if you commence duty mid year, your entitlement for that year will be approximately 7 U2 days.

Medical certificates are required for any absence on. sick leave of more than three working days. When applying for sick leave you are normally required to state the nature of the illness but if for any reason you don't wish to disclose the purpose of the leave, you may apply to the Medical Examination Centre, McKell Building, Rawson Place, Haymarket for a medical certificate together with a signed authority enabling the centre to contact your doctor to discuss the nature of the illness if required. The nature of the illness will not be divulged to the Department unless your doctor consents and only if you are unfit to continue working. Should you require further assistance it will be necessary for you to contact the relevant staff clerk in the Staff/Salaries Section of the Human Resources Division, Head Office.

The provisions of the following sick leave policy are to apply to all employees whether pennanent, temporary, custodiaUnon-custodial of the Department of Corrective Services. The Department's policy on sick leave provides that:-

* Any officer who has been absent because of illness on five (5) or more occasions or ten (10) or more days in any period of 12 months, is required to produce medical certificates for any future absences regardless of the duration of the absence and may be required to undergo an independent medical examination to determine

11 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

fitness to continue service.

* Where medical certificates are not produced for sick absences, when on a Medical Certificate requirement, you will be regarded as recording an unauthorised absence and deduction from salary made. An unauthorised absence will also have a pro­ rata negative impact on increments and accrual of entitlement for recreation, sick and long service leave.

Extenuating circumstances will be taken into consideration by the appropriate assessment officer, i.e., the Personnel Officer for non-custodial staff or the Governor for Custodial staff when reviewing employees sick leave.

2.3.4 LEAVE WITHOUT PAY

Leave without pay may be granted for periods of up to 3 years, subject to Departmental convenience. You may undertake employment during this leave however you are required to continue your own contributions to the State Public Service Superannuation Fund where the period of leave without pay is in excess of six months.

2.3.5 PART-TIME LEAVE WITHOUT PAY

Permanent part-time work allows people to be appointed to part-time positions which afford permanency, subject to Departmental convenience. Full-time officer may apply to work part-time and people seeking to join the Public Service may apply for part-time positions advertised in the press. Once appointed to a permanent part-time position an officer does not have an automatic right to convert to full-time employment. This is possible only through competitive recruitment for advertised vacant positions.

2.3.6 MATERNITY LEAVE

Maternity leave is available as paid and unpaid leave. Paid maternity leave is granted to permanent female officers and temporary female employees who have completed 40 weeks continuous service of not less than 31114 hours per week. Permanent part-time officers who have completed 40 weeks continuous service are also eligible to receive this entitlement. Previous continuous service with a N.S.W. Public Sector organisation is also recognised for maternity leave purposes.

The leave comprises 9 weeks full pay from the date the maternity leave commences and may commence up to 9 weeks prior to the expected date of birth. To receive the 9 weeks full pay the abovementioned conditions need to be satisfied. There is no need for any officer to return to duty to receive the pay entitlement.

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Unpaid maternity leave is available to all female officers and employees provided 40 weeks continuous service has been completed in accordance with the provisions outlined above. The maximum available is 12 months following the child's birthdate and subject to Departmental convenience. You may work a minimum of 14 hours per week or existing part-time hours where this is less. Hours must be worked on a set and regular basis and pay and leave conditions are calculated on a pro-rata basis. The maximum period of part-time maternity leave available depends on the number of hours worked each week but cannot be extended past the child's second birthday. Women returning from maternity leave have the right to return to their former positions.

2.3.7 ADOPTIONLEAVB

Women are entitled to 3 weeks at full pay on and from the date of adoption of a child. Unpaid leave of up to 12 months is available to all female officers for adoption of a child under school age. Approval for up to 12 months leave may also be granted for the adoption of an older child. Part-time adoption leave is available and parallels the conditions outlined above for female public servants taking maternity leave. As for maternity leave, no after-service is required to receive the three weeks full pay.

2.3.8 PARENTAL LEAVB

Up to 52 weeks unpaid parental leave for parents not entitled to maternity or adoption leave, may be granted at the discretion of a Departmental Head. Where unpaid parental leave is granted, staff are afforded the career protection of the right to return to their former positions in the same location. Parental leave may commence at any time up to 2 years from the date of birth or adoption of a child. The leave may be taken full-time for up to 12 months, or on a part-time basis over a period of up to 2 years.

2.3.9 SPECIAL LEAVB

Special leave is available for a variety of purposes such as jury service, Trade Union training, pre-examination and examination leave for [mal exams, etc.

2.3.10 EXTENDED LEAVB

Extended leave is available to officers who have completed 10 years service after which time they are entitled to 2 months extended leave on full payor 4 months on half pay. Thereafter, the entitlement is calculated on a pro rata basis.

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2.3.11 SHORTLEAVB

Short leave is available in an emergency situation. The maximum entitlement available is two and a half days in the fIrst year of service and 5 days in any period of 2 years. Some common examples of short leave are;

* deaths and funerals, * urgent illness of immediate family members.

2.3.12 MILITARY LEA VB

Military leave is available on full pay to staff who are part-time members of the Defence Forces to cover the absences from duty of up to 2 weeks. Evidence of attendance is ,-,, J required both prior to and after taking leave. - --7

2.3.13 STUDYLEAVB

Officers/employees are entitled to the provisions of study time when undertaking a part­ time course of study at a recognised University/CAE/OR TAFE. The Department of Corrective Services has issued a list of approved courses for study-time provisions Further information can be obtained from the Corrective Services Academy.

NOTE: Part-time employees are not eligible to receive entitlements under study time.

For further information on conditions of employment see the Corrective Services staff manual.

2.4 Professional Standards

2.4.1 DRESS STANDARDS

Welfare Officers should conform with standards of dress accepted in the professional community. Standards change according to fashion trends.

Whilst it is understood that clients should feel comfortable with Welfare staff, dress should reflect role boundaries and professional conduct towards clients. Clothing should not be provocative and whilst casual clothing is acceptable it should be neat and suitable for the occasion.

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2.4.2 CONDUCT

Staff in correctional centres are expected to conduct themselves within parameters. In the correctional centre environment parameters include:

* Safety to the individual and other staff. * Adherence to conduct issues relating to the Prisons Act, regulations, and Departmental policies and procedures.

* Professional

Inappropriately meeting personal needs may lead to a range of problems. Circumstances I I ) \ may result in a staff member paying a high personal and professional cost. It is important ~ to recognise signs that indicate the professional role is becoming blurred with personal roles.

The following describes some of the behaviours which may indicate a problem is developing: An officer recognises that he/she is reacting to an inmate as a friend not as a client.

An officer begins to feel that he/she is having an influence on an inmate when it is not warranted.

An officer finds himlherself changing behaviour e.g. wearing clothes which have been favourably commented on by an inmate.

An officer takes flattery seriously e.g. "No-one else has ever understood me the way you do", "I can trust you", "I feel really comfortable talking to you".

An officer fInds himlherself starting to confIde in an inmate about their personal problems.

Believing that "It's me and him against the system". It leads to alienation of both the inmate and the officer.

Having money or property placed into an inmate's account.

Making inappropriate contact with an inmate's family.

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2.4.2.A. STRATEGIES WHICH CAN BE ADOPTED TO MINIMISE THE DEVELOPMENT OF INAPPROPRIATE RELATIONSHIPS

clarification of the statement of duties, roles and responsibilities of the position.

regular review with a supervisor of your duties and the manner in which they are carried out.

self monitoring (self review)

being aware of the indicators of changed behaviour e.g.:- officer wants to increase the time spent at work.

peer support is particularly effective in assisting staff to properly carry out their roles.

open discussions at staff meetings and conferences.

2.4.2.B OPTIONS AND CONSEQUENCES

If it is recognised/acknowledged that blurred boundaries exist, the officer has the choice:- 1. to pursue the relationship and terminate professional contact. In Corrective Services it would mean the terminating of employment. 2. prevent any development of a relationship.

Either choice necessitates raising the matter with a supervisor. The Senior Welfare Officer or another Departmental officer are available to discuss choices available to staff.

In the event that the officer chooses not to discuss the issue or to pursue both a professional and personal relationship with the inmate it is inevitable that both inmates and other officers will become aware of the situation.

Once events have progressed the option of dealing with the matter will be taken up by other Departmental officials.

2.4.3 DUTY OF CARE

The duties of the· Department towards persons in custody are clearly specified in the Prisons Act 1952 and the Regulations under that Act, together with the common law and obligations under International Law.

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However, all staff need to be aware of the meaning of the term" duty of care" and their responsibility to maintain this duty towards inmates, fellow employees, visitors and other persons having dealings with the Department.

It is a well established principle oflaw that a duty of care is owed to inmates by custodial authorities. Officers of the Department also owe a duty of care to each other in the workplace.

The issue of whether the Department or individual officers of the Department may be liable at common law for incidents resulting in death or injury to inmates and other officers, is often a complex matter and one for determination by the courts exercising common law jurisdiction.

However, officers need to be conscious of their obligations in this regard.

Whether a duty of care is owed in particular circumstances will depend upon the nature of the relationship between the parties and whether it falls into one of the categories to which the law recognises a duty of care attaches.

The concept of duty of care was spelt out in the judgement of Lord Atkin in Donoghue y Stevenson where he stated:-

"The rule that you are to love your neighbour becomes in law, you must not injure your neighbour ...... who then in law is my neighbour? The answer seems to be - persons who are so closely and directly affected by my acts that I ought reasonably to have them in contemplation as being so affected when I am directing my mind to the acts or omissions which are called in Qllestion. " ) Negligence occurs where the person failing to take care, has a duty of care towards the person suffering the injury or damage and that injury or damage is reasonably foreseeable.

Negligence may occur because of an act or omission. Whether a person's acts or omissions amount to negligence is a question to be decided objectively according to the standards of a reasonable person.

This in effect means that it is no answer for a person to say that he did his best, given his particular abilities, resources and circumstances.

If the person was not in a position which the court decides was reasonable then that person ought not to have engaged in that activity.

The Department, as custodian of inmates and an employer of staff, owes a duty of care to prevent injury to inmates and staff arising, amongst other things, from:

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1. Self-harm 2. Assaults 3. The occupation and activities associated with Correctional Centres 4. Industrial accidents

The duty of care owed to inmates by custodial authorities is spelt out in Ellis v Home Office, a case dealing with an assault where it was held that the correctional authority owed a duty to take reasonable care for the safety of an inmate. In that case an inmate sued the authority following an attack by a fellow inmate who was believed to be mentally defective and whose cell door was left open by custodial staff against the authority's instructions.

The court stated: J "The duty that the correctional authorities owe to the plaintiff is to take reasonable care if his safety and it is only if (the warder) neglected to do that his employers, the correctional authorities, may be made liable. The test of that is whether (the warder), when he left the landing ought to have appreciated, as a foreseeable consequence of what he did, that an injury might be done to the plaintiff. Thus the matter appears to me to turn on whether the correctional authorities knew, or ought to have known that (the mentally defective inmate) was an inmate who was likely, if not kept under control, to commit an act of violence".

The trial judge held that there was a lack of supervision on the part of the warder and it was during that lack of supervision that the assault was permitted.

A case involving the suicide of a person in custody was Kirkham v Chief Constable of the Greater Manchester Police. In that case the Court held that a duty of care was owed to prevent the deceased committing suicide because the police had been expressly put on notice of the deceased's mental state and the risk of suicide and by taking him into custody and detaining him at the police station, the police assumed a duty of care for his safety.

The same principle of law applies to inmates in correctional centres.

The Department is vicariously liable for the negligent acts of its employees when those acts amount to negligent performance of their duties.

Section 46 of the Prisons Act protects persons against civil and criminal liability for or on account of anything done for the purpose of carrying out the provisions of the Act, providing it was not done maliciously and without reasonable and probable cause.

However, disciplinary action may be taken against officers of the Department who are in breach of their duty of care towards inmates and fellow employees.

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The Department's Code of Conduct and Case Management handbooks provide general guidelines which should assist staff to comply with their duty of care towards inmates and other staff members.

While it is difficult to provide more than general guidance and the general principles from which a duty of care arises, some of the more salient points staff should have regard to are their obligation to:

1. Comply with all relevant legislative, industrial or administrative requirements

2. Accurately notate inmates' records

3. Be familiar with all relevant material relating to inmates, with particular reference q to their disabilities and inclinations to self-harm 4. Keep up to date with advances and changes in their area of employment

5. Document and maintain records affecting important decisions made in relation to inmates and other members of staff

6. Ensure that information gained during the course of employment is only used for proper and appropriate purposes

But above all, staff need to use commonsense and act according to the facts and circumstances of each case, always bearing in mind the general principles of law applying to duty of care.

Corrective Services Bulletin 15 September 1994 )

2.5 Statistics

Welfare Officers are to maintain statistics and submit them on the appropriate form to the Senior Welfare Officer every month. The information is required for the Annual Report and may also be used for submissions and other purposes.

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3. WORKING IN A CORRECTIONAL CENTRE

3.1 Area Management

Area management is the process whereby staff directly supervise imnates in order to enhance security and facilitate their individual management.

The Correctional Centre population is divided into manageable areas and managed by a permanent staff team.

3.2 Case Management

Under case management an imnate's progress through the system is extensively 1 documented. Co-ordination and overseeing of all aspects of the imnate' s progress by Case Officers enables a total picture of the individual to be developed. Remedial and supportive action can be taken if necessary for classification and placement of each imnate.

Case management requires custodial officers to assist imnates with various matters. Custodial officers refer to the Inmate Development Staff (IDS) any matters which require specialist attention. Custodial case officers increasingly contribute to imnates programs. The establishment and maintenance of the case management profile is essential to the ongoing Inmate Classification and Placement process.

3.3 Reports

In the past, officers have been permitted to prepare reports on imnates at the request of outside parties in certain circumstances. However, this practice has created some problems which have resulted in a review of the Department's policy.

As a general rule, officers may only prepare such reports for Departmental purposes or at the request of statutory authorities such as ORB, SORB, the Judiciary, Department of Immigration, Mental Health Review Tribunal, etc. Such reports may be prepared for other purposes with the approval of the Governor or Branch Head.

However, copies of documents already in existence on Departmental files may be provided to outside parties upon written request, subject to appropriate safeguards in relation to security and confidentiality of information. Officers should obtain the

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approval of their Governor or Branch Head before providing any such documents to outside parties.

In relation to requests by solicitors, a written statement that they act for a person is sufficient authority for them to be provided with documentation in respect of the person - i.e. they do not need to produce an authorisation by signed by the person.

Any queries as to whether particular documents mayor may not be provided should be directed to the Director, Legal Services or the Principal Legal Officer.

This circular rescinds and replaces ACO 92174 dated 02.07.92 and any other circulars issued on this subject.

NR SMETHURST Commissioner Dec 1993

3.4 Classification

Classification aims to ensure inmates are contained at the lowest appropriate level of security consistent with an approved program plan. Classification is an important aspect of Welfare Officers work Further information on Classification is available from the Department of Corrective Services Classification Manual. See also Case Management.

3.4.1 CONTACT SCREENING, REFERRAL AND INDUCTION PROGRAM

A Contact Screening interview using the Inmate Contact Screening Form must be carried out by a member of the Inmate Development Staff on each inmate who enters a correctional centre. The Inmate Contact Screening Form is for classification of inmates.

3.4.2 PROGRAM REVIEW COMMITTEE (p.RC.)

The Program Review Committee facilitates the initial classification of inmates serving sentences over 12 months and, in certain circumstances, remandees. The [mal decision as to an inmate's classification is taken by the Classification and Placement Branch Long Bay.

The Program Review Committee is to comprise of the:

(1) Case Management Supervisor, as Chairperson;

(2) Case Officer where practicable;

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(3) At least two representatives from the Inmate Development Staff and any other member of the Inmate Development Staff, who has a professional interest in a particular inmate, may attend; and

(4) A representative of Corrective Services Industries.

Induction and Classification Co-ordinator is to advise the committee where necessary on policies and practices relating to Inmate Classification and Placement.

Assessment scores for factors, such as previous history and nature of offence, are rated to ensure inmates are initially classified at a security level consistent with their criminal record, offence type and other factors such as extradition, family/relationship problems, etc. By combining the objective security assessment and the information contained on the Case Management Profile, an informed assessment can be made regarding the I inmate's security rating and suitable programs available to them. It is critical that the Objective Assessment form is utilised in conjunction with the Offence I Severity Scale to determine an inmate's security rating. The combination of the two is referred to as the Objective Assessment Model. If the Committee disagrees with the security rating as determined by applying the Model, then they must subjectively determine a security rating and give reasons for that determination. Provided adequate reasons are given a SUbjective assessment of security rating will over-ride the objective assessment.

Inmates are assessed individually, on criteria specifically obtained for the individual.

Members of the Program Review Committee must meet as a Committee. It is not acceptable that a PRC recommendation be "walked around" to obtain individual signatures. Members must share all relevant information so that an informed recommendation can be made.

Inmates must attend and sign the recommendations of any PRC meeting which discusses their future classification, placement and program. If an inmate does not sign, an explanation must be given.

Caution should be exercised when assessing inmates for external programs such as Works Release, Day Leave, etc. if they have previously failed or have returned to custody shortly after release.

N.S.W. DEPT. OF CORRECTIVE SERVICES LIBRARY

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3.5 Law

3.5.1 WARRANTS

Inmates sometimes have warrants they wish to "call-in" for outstanding fmes or failures to appear at court. It is to the inmates' advantage to have these warrants called in while they are in correctional centres so they can be served concurrently with their sentence. Failing this, the warrants will be served on them after leaving the correctional centre and may result in them returning to custody.

Inmates may also have future court appearance unknown to the correctional centre. This often occurs if the inmate was granted bail on a matter before he was charged with the offence that now has him in custody.

- ~.-- 7 The following information and procedure is applicable in relation to warrants:

1. Obtain application or statement form from Wing Officer.

2. Wing officer forwards form to the Warrants Index via the Administration Officer of the correctional centre.

3. In some correctional centres the form with relevant information should be submitted through the Deputy Governor's office.

Some fines for traffic offences cannot be turned into warrants. Instead the drivers licence andlor registration is cancelled until all fmes are paid.

I In relation to future court appearance where bail is granted, the court should be contacted and informed that the defendant is in custody so that a section 44 order can be issued to bring the inmate before the court.

3.5.2 APPEALS

Decisions made by the Court may be appealed against to a higher Court. An inmate may appeal against conviction and severity of sentence or solely against severity. There are specified time limits during which an inmate may appeal. However, the inmate may apply for leave to appeal stating reasons why the appeal was not lodged within the time limits.

Time Limits:

Local Court 21 days (with leave up to 3 months)

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District Court 28 days (with leave at any time)

Supreme Court 28 days (with leave at any time).

The imnate should be advised by a solicitor when the Appeal is lodged that the Judge hearing the Appeal may, if the Appeal is disallowed, increase, decrease or leave the sentence as imposed. Further, at the time the appeal is lodged his/her sentence stops and should the appeal be disallowed, the Judge mayor may not make a determination where time spent awaiting a hearing will count as part of the sentence. The Court of Criminal Appeal has recently indicated it will be taking a stricter attitude to these requests if there is no merit in the AppeaL

An inmate awaiting hearing of an Appeal is in a similar position to a remand or trial inmate and bail may be set by the Court. Should the inmate wish to withdraw the Appeal .=-1 he/she may make written application. However the Appeal may only be fonnally withdrawn when the inmate appears in Court.

After the Appeal is heard, the Court has several options, such as:

L quash the previous conviction and sentence.

2. disallow Appeal against conviction and allow sentence.

3. disallow Appeal entirely and let previous sentence stand.

3.5.3 BAll.

Conditional release prior to appearance in Court is commonly mown as BaiL

Persons accused of committing offences may be conditionally released prior to appearances in Court. The arrangement is tenned 'Bail' which is usually set in the fIrst instance by the Police and hence by the Court following appearance. Should Bail be refused the accused person may apply to the Supreme Court for Bail to be set.

There are several types of Bail conditions set by N.S.W. Courts. The accused person may be set the following conditions:

1. Signature Bail - The accused person must sign to state that he/she will appear in Court.

2. Self Surety Bail without deposit of security - accused persons signed to say that he/she will appear in Court and that should he/she fail to appear they

24 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

will pay the Court a specified amount.

3. Bail with cash or security - the accused person must sign to say that he/she will appear in Court and must deposit cash or security of which ownership and specified value is proven e.g. jewellery, house deeds.

4. Surety Bail - a person other than the accused, known as an acceptable person, must agree to forfeit money or lodge cash or security.

5. The Court may make special conditions such as: a) report to police at stated times b) not to approach named persons c) reside at a specified address

-~-) To be deemed an acceptable person, the person must not have been convicted of a criminal offence in the past five years or be undergoing a sentence, e.g. Periodic Detention.

The person entering Bail may withdraw from the agreement prior to the Court date. Following the appearance of the accused and providing that Bail is not continued the security is paid upon application of the person who entered the Bail.

3.5.4 THE COURTS

Most Courts in Australia handle civil and criminal cases. There are also tribunals and commissions which decide matters involving disputes in areas such as industry, workers' compensation and local government.

The Courts and tribunals are usually open to the public, although some may restrict access, such as children's courts where the child, the child's parents and any legal representatives may be the only people allowed in court. What follows is a brief overview of the court structure.

3.5.4.A. State Courts

3.5.4.A.1. LOCAL COURTS

Magistrates decide cases in Local Courts. There are no juries. They decide civil cases involving, for example, debts, contracts, or accident compensation, where the amount of money claimed is less than $10,000 or in the case of motor vehicle accidents, $20,000. They also deal with most "summary" crimes such as stealing, assault or possession of drugs.

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In more serious "indictable" criminal cases such as murder, manslaughter, or conspiracy to pervert the course ofjustice, the magistrate will hold a preliminary (committal) hearing to decide whether or not there is enough evidence to send the accused person to a higher court for a trial.

Local Courts can also Mction as Coroner's Courts, Children's Courts, Licensing Courts, Fair Rents Courts, Mining Warden's Courts and Local Land Boards.

3.5.4.A.2. DISTRICT COURTS

These Courts hear Appeals concerning decisions made by magistrates in criminal matters and decide civil cases involving more than $5,000 and up to $100,000.

Judges decide cases in the District Court. Juries sometimes decide questions of fact and j assess damages. Emolment as a voter qualifies a person for jury service. These courts try indictable (serious) criminal cases. Indictable cases usually involve juries.

3.5.4.A.3. SUPREME COURT

This is the highest State Court. It decides civil and criminal matters. A number of Supreme Court judges may sit together and decide Appeals from one Supreme Court Judge or the District Court. This Court's decisions are binding on the lower courts. The Supreme Court has some jurisdiction not given to the lower Courts e.g. equity, probate, and admiralty. This power means that these cases go straight to the Supreme Court, regardless of the amount of money involved.

Appeals from this Court may be made to the High Court of Australia in limited circumstances. Some N.S.W. Courts have a status equal to the Supreme Court e.g. the Land and Environment Court, the Industrial Commission and the Crown Employees Appeal Board.

3.5.4.A.4 COURT OF CRIMINAL APPEAL AND HIGH COURT

Legal aid is available for appeals to the Court of Criminal Appeal and High Court. Applications for aid are subject to a means and merit test. A preliminary grant of aid may be given for a senior Barrister to advise on the merits of the appeal and further aid may be dependent on that advice. Where the Attorney General Appeals against sentence, respondents are usually granted legal aid by the Legal Aid Commission.

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3.5.4.A.S CORONER'S COURT

The Coronial system is responsible for investigating the circumstances of reportable deaths. The purpose of this investigation is to find out the circumstances of a death. The Coroner's function is to determine:-

- the identity ofthe deceased; - the date and time of death; - the place of death; and - the manner & cause of death.

Not all deaths reported to and investigated by the Coroner result in an inquest. An inquest is held into all deaths in custody, as a requirement by law.

3.S.4.B Legal Aid

3.S.4.B.1 CRIMINAL CASES

Local Courts. Most Local Courts in N.S.W. have a lawyer on duty every business day who are paid directly or indirectly by the Legal Aid Commission (LAC). The lawyers, are called duty solicitors and may assist people who qualify, especially those in custody.

Duty Solicitors appear on many criminal charges for people who:-

* are otherwise unrepresented at Court and who apply for Legal Aid on the day of their ftrst court appearance.

* Applicants for Legal Aid should ask the Clerk of the Court to direct them to the duty solicitor, or alternatively, should ring LAC for advice. There is a means test for Legal Aid in these circumstances but merit tests do not apply.

3.S.4.B.2 COMMITTAL PROCEEDINGS

There are particular rules covering the granting of Legal Aid for committal proceedings. It is rare, for example, for representation to be provided in cases other than murder or attempted murder or where there are exceptional circumstances. Guidelines for the granting of Legal Aid cover:-

* Aborigines who can be represented by the Aboriginal Legal Service in all committal proceedings;

* Persons charged with murder or attempted murder.

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Situations which qualify as 'exceptional circumstances' include consideration of::-

the seriousness of the offence the likely length of the proceedings the defendant's ability to represent him or herself the importance of cross examination of prosecution witnesses the prospect of the magistrate not committing for trial; and the length of time on remand and the likely length of time before the trial.

People who are not eligible for legal assistance for a committal hearing should obtain legal advice from one of the Legal Aid agencies, Prisoners Legal Service or contact a private solicitor. It is not wise for a person to plead guilty at a committal proceeding before receiving legal advice.

1 -, People committed to stand trial should immediately apply to the appropriate Legal Aid agency for Aid at the trial.

3.5.4.B.3 DISTRICT AND SUPREME COURT

Assistance is provided by LAC in all indictable criminal trials and Appeals in these courts are subject to a means test and, in relation to Appeals, also a merit test.

In country areas, LAC usually assigns matters to private solicitors. Aid may also be granted, in some circumstances, to enable a private solicitor to act in Courts in the Metropolitan area.

Bail applications, for indictable matters in the District Court may receive Legal Aid, subject to a means test; no merit test is applied. In the Supreme Court, however Bail applications are subject to both means and merit tests. These applications are handled by the Supreme Court Bail Section Act at LAC's head office.

3.5.4.B.4 PRISONERS'LEGAL SERVICE (PLS)

The Prisoners' Legal Service of the Legal Aid Commission provides the following services to inmates in New South Wales:-

1. General legal advice and minor assistance;

2. Representation for correctional centre disciplinary charges before the Visiting Justice;

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3. Representation before the Offender's Review Board.

4. Re-sentencing applications made by life sentence inmates.

For more information contact the Prisoners' Legal Service on (02) 219 5588

3.5.4.BA LEGAL ADVICE AND ASSISTANCE

Services are provided at all Metropolitan Correctional Centres (Long Bay, Parramatta, Silverwater, Mulawa and Parldea) by the Prisoners' Legal Service based at Head Office of the Legal Aid Commission.

,8 The Legal Aid Commission branch office at Newcastle provides services at Maitland Correctional Centre. The other main country Correctional Centres, (Goulburn, Bathurst, Cessnock and Grafton) are serviced by a roster of local private practitioners, who attend each institution once a month, or more frequently if required.

Legal advice and assistance is given on a range of legal issues affecting inmates, the most common being representation for criminal cases, Bails, Appeals, Family Law, immigration/deportation and inmates' release date (sentence calculation problems).

The most important functions of the legal advice and assistance service are:-

1. to refer clients to the appropriate section or solicitor in the Legal Aid Commission (e.g. if an inmate has a family law problem, a Legal Aid application is completed and forwarded by Prisoners' Legal Service to Family Law Section.

2. to liaise with other Government Departments, particularly Local Courts Administration, the Supreme Court Bail Registry, the Department of Corrective Services and the Police Department.

3. to provide a "safety valve" within the correctional system. Difficulties of access by inmates to their legal representatives and to information and to other relevant services in the community contribute to a high degree of ignorance and frustration.

3.5.5 INMATES DETAINED FOR CONTEMPT OF COURT

Persons detained for Contempt of Court are usually received for one of two reasons:-

1. Civil Contempt:- Consisting of disobedience to the judgements, orders or other process of the Court. Such a person may purge his contempt of Court by apologising to the Court and undertaking to obey the Court's order in future.

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Such a person is not a person convicted of an offence against a law of the State or the Commonwealth.

2. Criminal Contempt: Where the crime is committed to the detriment of the public by the inference in a criminal sense with the course of justice.

The attention of officers is drawn to the provisions in the Prisons Regulations 1968 for the treatment of inmates incarcerated for civil contempt.

Regulation 7A defines a "debtor" as an inmate remanded or committed to a correctional centre for an indefinite period by a Court of civil jurisdiction for disobedience of the process ofthe Courts.

Such inmates are, as far as practicable, to be separated from other inmates (Regulations I 10 (2)). Civil contemners should be detained at that level of security at which there is a barrier between the inmate and the outside community and this is in effect, means no lower than CI.

A civil contemner may arrange, with the approval of the Governor of the correctional centre, for his food to be supplied from outside the centre. The quantity and type of food are subject to the approval of the Governor and are in substitution of food provided by the correctional centre (Regulation 33).

A civil contemner is permitted to wear his own clothing and have necessary changes of clothing, provided the clothing is suitable and sufficient in the opinion of the Governor. The Governor may direct such clothing to be disinfected, laundered or otherwise cleaned where deemed necessary (Regulations 44 and 45).

A civil contemner who does not wish to wear his own clothing is required to wear correctional centre uniform clothing (Regulation 48)

Civil contemners are not required to work without the specific approval of the Governor. However, they are required to keep their person, cells and clothing clean. They may be required to keep clean the cell, yards and other sections occupied by them (Regulation 53).

A civil contemner may be visited daily (Regulation 63).

As a criminal contemner receives a sentence, he is "convicted" and is to be treated in accordance with the Prisons Act and Regulations.

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3.5.6 CRIMINAL DEPORTATIONS (General Information)

Generally the Department of Immigration and Ethnic Affairs (DIEA) serves the Deportation Orders on two groups of people: 1. Illegal aliens (overstayed visas, illegal entry, false passports, etc.) These people cannot Appeal against Deportation Orders but, they can apply for refugee status.

2. Residents of Australia who have received a sentence of 12 months or more. These people have the right of Appeal.

No action will be taken if the sentence is less than twelve months for a particular offence. Citizens of Australia and residents of 10 years or more cannot be deported.

Appeals have to be lodged with the Administrative Appeals Tribunal within 28 days of Deportation Orders being serviced. The appropriate paperwork is usually attached to the deportation order.

Enquires can be directed to the Criminal Deportation section of the DIEA in Sydney.

3.5.6.A INMATES LIABLE FOR DEPORTATION

When a Deportation Order is received from the DIEA the inmate concerned is not immediately to be taken off all outside activities.

The Corrective Services Department holds the view that inmates should not be ) automatically removed from programs.

Departmental policy states that the existence of a Deportation Order will not be considered a barrier to further reductions of an inmate's existing security rating.

The Corrective Services Department has nominated the Director of Classification as its delegate in all matters pertaining to the placement or transfer of inmates liable to deportation. Therefore Governors are advised to contact the Director of Classification, in the first instance, should they have any reservations regarding an inmate in receipt of a Deportation Order or a letter 'expressing interest".

3.5.6.B EXTRADITION

When advice is received that an inmate is required for extradition to another State to face charges, this fact alone does not necessarily require the inmate to be held in maximum security.

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Governors, on receipt of such advice, are to notify the Director of Inmate Classification so that the inmate's case can be immediately reviewed.

The Corrective Services Department holds the view that while Governors are empowered to use their discretion in such matters, notice of extradition does not, in itself, require that an inmate be returned to maximum security or be denied the opportunity for outside activities.

In deciding what action is appropriate, the Director of Classification is to consider:

(a) the grounds for extradition;

(b) the nature of the offence for which the inmate is currently imprisoned;

(c) The inmate's behaviour, trustworthiness, personal circumstances, prior record and time still to serve; and

(d) Prior escape record if any.

The Co-ordinator, Classification & Inmate Movement is to obtain from the State giving notice of extradition such information as is necessary to reclassify appropriately the inmate liable to extradition and is to make a final determination as to classification and placement.

3.5.7 Legal Terms in Common Use

3.5.7.A ADJOURNMENT - FOR HEARING

When a defendant has pleaded not guilty, the matter may be adjourned to another date for all evidence to be heard.

3.5.7.B AFFIRMATION- see also oaths

Some defendants do not wish to take an oath. An affirmation is a solenm declaration equivalent to a statement upon oath.

3.5.7.C ARREST

The process of formally detaining a person, who is suspected of committing an offence so that the person detained can be brought before a Court. A person must be informed that he/she is being arrested and the reason why.

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3.5.7.D BAIL

Release from custody, of a person charged with an offence, upon the giving of certain undertakings of security. Bail may be taken at any time after a person has been charged. The main criteria for granting bail are: the likelihood of the person charged appearing at Court: and the welfare of the community. A person refused bail may Appeal against this refusal and make a further application for bail.

3.5.7.E BARRlSTER

A legally qualified person who has the right of appearance as an advocate in the higher courts. Barristers normally appear in District Courts and Supreme Courts. A barrister must be briefed (instructed) by a solicitor.

3.5.7.F BOND

Commonly used term for a recognisance. A bondlrecognisance is an undertaking by a person to do or refrain from doing certain things, in consideration of which they are released from custody e.g. Bail Recognisance; Recognisance following an offenders i conviction at Court where he/she is released to be of good behaviour often with Probation l supervISIOn.

Should the offender re-offend during this time he/she may be recalled for sentencing or breach of recognisance.

3.5.7.G CRIMINAL LAW

The body of law, which prohibits certain conduct, under threat of punishment by the State. The major differences between civil and criminal law is the initiation of action against persons who break the criminal law by the State. Breaches of civil law must be pursued by the persons effected.

3.5.7.H CROvrNPROSECUTOR

The person who presents the case against the defendant in court, in a criminal matter is a Barrister of the District or Supreme Court.

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3.5.7.I CASE HISTORY

The collection of infonnation which is made into a file on a person under supervision of Community Corrections. Case histories generally contain court depositions, any reports written on the offender and a record of the Service's contact with the offender.

3.5.7.J CHAMBER MAGISTRATE

A Local Court Magistrate who is available to assist the public regarding legal and related matters.

3.5.7.K COMMITTAL FOR TRIAL ] A defendant, who has had his/her case considered by a Local Court which has found sufficient evidence for the defendant to go before a Judge and Jury for trial.

3.5.7.L COMPENSATION - CRIMINAL

The sum a defendant may be required to pay for injury or loss sustained by a person through the defendant's acts.

3.5.7.M CRIME

An act which is punishable by the criminal law.

3.5.7.N DEFENDANT

The person accused of an offence.

3.5.7.0 FINE

Sum of money, ordered to be paid by an offender, as penalty for an offence.

3.5.7.P INDICTABLE OFFENCE

More serious offences which are dealt with by way of indictment rather than summarily. Indictable offences must be heard in the District Court or Supreme.Court.

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3.5.7.Q mVENILE

A male or female under the age of sixteen (16) years.

3.5.7.R LAWYER

Commonly used term to refer to both Barristers and Solicitors.

3.5.7.S LEGAL AID

Assistance with Legal advice for both civil and criminal matters both prior to and at court.

_\ - i 3.5.7.T LIFER

An imnate sentenced to life imprisomnent. Life sentence imnates rarely serve life, the average life sentence is about fourteen (14) years.

3.5.7.U MAGISTRATE

The Court officer who presides over a Local Court. Most Magistrates are legally qualified.

3.5.7.V OATHS AND AFFIRMATIONS

Evidence may be taken from defendants and witnesses on Oath or by affirmation.

Any Oath is taken with the right hand on the Bible and is usually accompanied by the words: "I swear that the evidence I shall give shall be the truth, the whole truth and nothing but the truth, so help me God".

The witness is required to face the Judge, Magistrate or Official taking the Oath and may simply repeat "So help me God", if the Oath is spoken to him.

Various Ethnic groups may need to substitute their Holy Books and work from the Bible and Christian Oath. If an Oath is inappropriate the witness may elect to take an Affirmation.

The Affirmations can be simply administered by the Court asking the witness to repeat:

35 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

"I solemnly declare and affitm that I shall tell the truth, the whole truth and nothing but the truth.

3.5.7W PLEAlMENTION

A defendant's case is adjourned to another date, at which time he/she may be required to enter a plea of guilty or not guilty. Common reasons for this type of adjourmnent include a defendant's need to seek legal advice, or for the police to complete investigations.

3.5.7.x RECOGNISANCE

See comments under bond (3.5.7.F).

3.5.7.Y REMAND

See comments under adjourmnent (3.5.7.A).

3.5.7.Z SOLICITOR

A member of the legal profession qualified to advise clients and instruct barristers but not to appear as an advocate except in the lower Courts.

3.5.7.A.l YOUNG PERSON ) A male or female person between the ages of sixteen (16) and eighteen (18) years.

3.9 Health

3.9.1 THE CORRECTIONAL CENTRE HEALTH TEAM

A Correctional Centre Health Team is a formally established and coordinated approach to managing and providing services to inmates/clients by both the Corrections Health Service and the Department of Corrective Services.

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3.9.2. THE OBJECTIVES OF THE CORRECTIONAL CENTRE HEALTH TEAM

a) Co-ordinate the management of inmates who have emotional or physical problems.

b) Improve communication amongst correctional centre personnel.

c) Attempt to keep inmates within normal discipline as long as possible thus reducing the necessity for hospitalisation.

d) Rationalise resources and reduce duplication of work.

e) Provide a case approach in managing inmates to inform the Governor about inmate progress and problems.

3.9.3 THE MEMBERS ON A CORRECTIONAL CENTRE HEALTH TEAM

Governor

, Correctional Centre Health Team ____ ArealWing Managers ,I A/Supt. (Chairperson) Career Medical Officer Nurse Unit Manager Psychologist Welfare Officer Drug Counsellor Other

3.9.4 THE GOALS OF EACH HEALTH TEAM MEMBER

a) Identify inmates requiring attention and case management

b) Refer identified inmates (together with available relevant information) for intervention by specified service providers and subsequently report progress back to the Health Teams via the meeting.

c) To meet formally on a weekly basis for a limited time, ie, about an hour to conduct a case conference on identified inmates. Information meetings between (all or part thereof of) team members as necessary for the prompt delivery of services.

37 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

d) Establish strategies for liaising and supporting Area or Wing managers to identify and deal with inmates possibly undergoing disturbance (which inmates should appropriately be dealt with by Health Team service providers).

For example, a team member possibly on a rotation basis could attend either the Area (wing) meetings or visit on a daily basis the Area (wing) OfficeriManager to review the behaviour/presentation of specific inmates.

3.9.5 WHO IS RESPONSIBLE FORA CORRECTIONAL CENTRE HEALTH TEAM?

Each member of staff is responsible for the particular service he/she delivers as a professional. 1 The Assistant Superintendent is Chairperson of the Team and he/she will be responsible to the Governor for the venue, time, procedures and scheduling of the meeting.

Individual Service providers are responsible for the timely delivery of a service or referral of an inmate/client.

Divisional managers are responsible for ensuring that staff attend Health Team meetings as scheduled by the Assistant Superintendent.

The Health Team establishes strategies for reporting to the Governor and the Correctional Centre Management Team for the review of:

specified inmates, and current work practices, and changes .to any inmate routines that would lead to more efficient and effective service delivery in a correctional centre.

For example, the Governor may be concerned about the behaviour of a particular inmate and want further information about the management of the inmate. Similarly Team member/s may want to speak to the Governor about an inmates treatment or management Issues.

A team meeting allows members to become acquainted with current work practices. Teams can become aware of correctional centre routines which lead to ineffective service delivery and develop alternative strategies. Similarly, Governors can use Team Meetings as a means of disseminating information and to clarify certain procedures/routines.

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3.9.6 HOW OFTEN SHOULD A TEAM MEET?

A Team should hold weekly meetings. The aim is to provide the best (effective and efficient) service to inmates. Meetings do not provide actual services and the meetings should be of very short duration.

i. The Team meetings function basically as an administrative/sub clinical case conference, ie; inmates may be referred to team members by other team members.

ii. Inmates do not participate in their case management meeting unless the Team members consider it desirable and the inmate agrees.

iii. The roles of team members in service delivery is consistent with the duties and ~ ~ ... ) obligations normally assigned to them. 1 iv. Team members are responsible to normal line management supervisors for professional conduct and to the Governor for the delivery of services to inmates.

v. An inmate should be informed that their case has been considered by the Health Team and the principle behind the operations of the Team should be made clear to the inmate.

3.9.7 WHICH INMATES SHOULD BE DEALT WITH BY A HEALTH TEAM?

Correctional Centre Health Teams do not aim to see every inmate nor to duplicate the Service or management functions performed by other service areas or management committees.

It is anticipated that only a small number of inmates will need the combined services of Health professionals and Correctional Staff of the Centre Health Team.

3.9.8 HOW WILL THE ISSUE OF CONFIDENTIALITY BE DEALT WITH?

Confidentiality is an accepted principle and should be upheld. However, if an inmate is to be helped, a responsible transfer of relevant information (on the need to know basis) should occur with each referral.

Each Department/Service maintains its own records and shares information in a professional way and also ensures the efficient transfer of information between correctional centres.

39 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

For example;

1. Staff are not to hand over classified infonnation to lD.S staff without the approval of the inmate (or in the case of security matters, the approval of the Governor), however, staff are expected to provide sufficient infonnation to ensure an acceptable and proper level of service can be maintained.

11. Each ID.S team should establish their own records indicating when an inmate was reviewed by the team and what action was decided. Records should be supervised according to established Divisiona1JDepartmental procedures.

111. When an inmate is transferred from one correctional centre to another, the Divisional/Departmental representative will be responsible for forwarding information to their respective Divisional/Departmental representatives at the other -----' correctional centre. - ! J

IV. Clinical infonnation should not be attached to a Warrant File. When an inmate iii transferred from one correctional centre to another a Governor (or delegate) may attach a 'flagging notice' to the Warrant File in order to refer the inmate to the Correctional Centre Health Team. Where the case can be discussed and the Governor infonned appropriately from the clinical data available in each Division.

3.9.9 SPECIAL PROVISIONS

A special provision is provided for the case management of specific cases between psychologists and psychiatrists (and VMO's), and any other service providers following the approval of the Director of Clinical Services, the Snr Psychologist and Governor (as the case in question requires) for the better management of, and service delivery to, the inmate.

3.10 Security

The security of a correctional centre is the most important consideration for a Welfare Officer. Welfare Officers must undertake a Corrective Services Security Awareness Course when entering the Department.

3.10.1 STAFF WORKING IN CORRECTIONAL CENTRES

All officers working in correctional centres should be aware that they are bound by the provisions of:-

40 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

Prisons Act Regulations under the Prisons Act. Prison Rules Corrective Services Policy and Procedure Guidelines.

Copies are retained by the Governor.

Attention is drawn specifically to the following:-

(i) "Any person who without lawful authority:- (a) enters or attempts to enter any correctional centre;

(b) communicates, or attempts to communicate with any inmate;

(c) conveys or deliver, or causes to be conveyed or delivered, or in any manner whatsoever attempts to conveyor deliver, or to cause to be conveyed or delivered to any inmate, or introduces or attempts to introduce into any correctional centre, any money, letter or other document, clothing, or any article or thing;

(d) conveys or receives for conveyance or causes to be conveyed or received for conveyance any letter or other document, clothing or any article or thing out of any correctional centre;

(e) loiters about or near any correctional centre; or

(f) secrets or leaves in any place, any money, letter, document, clothing, article ) or thing, for the purpose of being found or received by any inmate.

Shall be liable to imprisonment for a term not exceeding six months or to a penalty not exceeding two hundred dollars or both such imprisonment and penalty" .

3.10.2 ESCAPE REPORTING PROCEDURES

1. Any officer who witnesses an escape should immediately raise the alarm.

2. An officer who discovers a suspected escape will immediately inform the Governor or most senior officer on duty.

A Welfare Officer's report on the escapee over the previous three months must later be submitted.

41 WELFARE OFFICERS POLlCY & PROCEDURES MANUAL

3.10.3 TELEPHONE USE

The telephone is a vital resource which enables Welfare Officers to carry out their duties efficiently and effectively. The telephone should not be seen by inmates or staff as a means for inmates to obtain extra phone calls over their entitlement under the Department's regulations.

1. Inmates are not permitted to speak on Welfare Officers' telephones unless permission from the Governor has been sought to allow an inmate to speak on the telephone.

2. The request, where practicable, should be submitted in writing by the Welfare Officer. (See Appendix 13 Letter of Request).

3. It should clearly state the reasons why permission is sought.

4. If time does not allow for a written request, verbal permission may be granted over the telephone from the Governor and the written request should be submitted to the Governor after the phone call.

5. Where a Welfare Officer is unable to contact the Governor, permission should be sought from the officer who, is at the time, in charge of a correctional centre.

6. In circumstances where an inmate is allowed to speak on the telephone the Welfare Officer must dial the number and satisfy themselves that it is the correct person on the telephone before allowing the inmate to have the call.

7. The person supervising must use the words set out below: "I am calling in my capacity as ...... (designation) ...... with the Department of Corrective Services. I am calling from ...... (correctional centre). Is that...... (full name of person required) ...... ?

I have inmate .... (full name of inmate)...... wishing to speak to you, will you accept the call?

Before connecting the call, I have to inform you that inmates' telephone calls may be monitored."

8. Under no circumstances is a Welfare Officer to leave their office whilst an inmate is using the telephone.

9. The phone call must be monitored to ensure legitimate use. If there is any doubt as to the legitimacy of the telephone call, it must be terminated immediately by the Welfare Officer.

42 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

10. It may be appropriate for a telephone call to be carried out in the wing. This should be stated on the request.

3.10.3.A INTER-CORRECTIONAL CENTRE TELEPHONE CALLS

1. Inmates may apply to the Governor for an Inter-Correctional Centre telephone call. The receiving inmate must also apply to their Governor. Inter-Correctional Centre telephone calls take place in the wing and are not supervised by a Welfare Officer.

2. When a Welfare Officer is of the opinion that an Inter-Correctional Centre telephone call can be justified as part of a case management plan they should request the inmate to make application to the Governor.

3. Concurrently the Welfare Officer is to provide to the Governor supporting documentation.

4. Documentation should include:

* Request for the Inter-Correctional Centre telephone call to be supervised by the Welfare Officer

* Receiving inmate's name and correctional centre * Reason for the Inter-Correctional Centre telephone call to be supervised by the Welfare Officer

* Statement to the effect that the supporting documentation should be attached to the inmate's request, for the information of the Governor

* Welfare Officers name and the date

3. 1O.3.A. 1 SAMPLE LETTER

Request for Inter-Correctional Centre telephone call on behalf of John Smith to Mary Brown, Mulawa Correctional Centre.

"Mary Brown is the defacto wife of John Smith. Department of Community Services has advised me that their children are no longer safe with their current foster family and that other arrangements will need to be made. The nature of the difficulty is both serious and confidential. "

Please attach to the inmate's request for an Inter-Correctional Centre telephone call.

43 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

UR Toogood. Welfare Officer, SILVERWATER CORRECTIONAL CENTRE 17/9/1994

The Governor, - for infonnation and approval. SilYerwater Correctional Centre

3.11 Deaths In Custody (Extracted from Corrective Services Operations Manual)

In the event of a death occurring within an institution the following procedures are to be strictly adhered to: _ ~

3.11.1 Immediate Response Procedures

B.11.1.A THE DISCOVERING OFFICERIS

1. The officer discovering the apparent death will immediately check for vital signs of life and take a mental note of this so as to report his/her observations later. The absence of vital signs such as breathing, pulse, heartbeat and pupil contraction on exposure to light do not necessarily mean that the person has died (it may be that the body is at a very low level of functioning and medical instruments are necessary to detect such signs). The discovering officer must commence resuscitation and first aid.

This is the standard practice in nearly all cases, particularly when it is known that the person was alive within one or two hours prior to discovery. When it is reasonably obvious that the person has been dead for a long period of time then resuscitation is unnecessary .

2. Should the person be discovered hanging, the officer shall immediately cut the body down protecting head and neck as much as possible. (If another officer is present, one officer supports the body whilst the other officer cuts the suspending item.)

i) Lower the body to the ground. ii) Remove or cut the noose while leaving the knot in tact (observe the location of the knot on the neck). iii) Check for signs of life. iv) Commence resuscitation and other appropriate first aid procedures and institute active resuscitation techniques until a medically qualified person takes over.

44 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

3. The officer who fIrst becomes aware that a death has occurred will secure the immediate area and move all persons away from the actual scene of death. The officer will then ensure that the Governor or the most Senior Officer on duty at the institution and the medical staff are informed of the incident.

4. The wing, yard or area within the vicinity of the death scene must be locked off or secured and all persons within the area must not be allowed to leave without the approval of the Governor or the Officer in Charge of the correctional centre at the time.

3.11.1.B REPORTS TO THE MEDIA

The Senior Investigating Police Officer is the only person authorised to comment to the

~ media. .~ ... j

3.11.1.C NOTIFYING THE DECEASED'S NEXT OF KIN

The Governor or the Most Senior Officer in Charge:-

Will contact the local Police in the suburb/area where the deceased's next ofkin (or the deceased's nominated contact person) resides, and request the police to notifY the deceased's next of kin (or the deceased's nominated contact person) of the death.

In the event of an Aboriginal death in custody, the Governor is to request the Police to have a member ofthe local Aboriginal community accompany them (where possible) to notifY the next of kin.

Will contact the Welfare Officer and/or Chaplain of the correctional centre nearest to the deceased's next ofkin (or the deceased's nominated contact person) and request that they contact the Internal Investigation Dnit to work in conjunction with the police to jointly notifY the deceased's next of kin (or the deceased's nominated contact person) of the death.

If a death in custody occurs after hours, the Governor or the most Senior Officer in Charge is able to contact a Welfare Officer employed at a Correctional Centre located nearest to the deceased's next of kin (or nominated contact person). The Chief Welfare Officer has provided the Duty Officer with a list of home contact telephone numbers for Correctional Centre Welfare Officers.

When reporting a death in custody to the Duty Officer, which has occurred outside normal business hours, the Governor or the most Senior Officer in Charge advises the Duty Officer of the location of the deceased's next of kin (or nominated contact person). The Duty Officer will provide the Governor or the Most Senior Officer in Charge with

45 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

the name and the home telephone number of the Welfare Officer employed at the Correctional Centre nearest to the location of the deceased's next of kin (or nominated contact person). Welfare Officers on the list should notify the Chief Welfare Officer if they change address or phone number, go on leave or wish to have their name removed from the list.

The Welfare Officer's role is to sympathetically provide practical assistance to the deceased's family/friends by referral; organising the release ofthe deceased personal property and if requested, to assist with funeral arrangements.

The Welfare Officer may not always be available. Governors must ensure that the correctional centre personnel appreciate the need to deal sensitively with members of a deceased inmate's family. All efforts should be made to provide frank and helpful advice.

-' The Governor's approval must be obtained where requests are received from innnediate - 7 family members to release information relating to the conviction, sentence, private property, date and time of death of the deceased. Where the family requests information relating to the investigation into the death, they should be referred to the State Coroner's office or Local Coroner.

Following the serious injury of an inmate or death in custody, a Departmental Welfare Officer should innnediately contact and offer assistance to the family or nominated contact person.

3.11.2 WELFARE OFFICERS' IMMEDIATE RESPONSE PROCEDURES

The Welfare Officer will when fIrst contacted:-

1. Complete Part I of Death in Custody Check List (see appendix).

2. Contact local Police in suburb where Next of Kin or nominated contact of deceased resides and advise the Senior Officer of requirement to accompany Police.

3. Accompany Police to notify Next of Kin or Contact Person. (If already notifIed make follow-up visit).

4. Offer assistance to family.

5. In the case of an Aboriginal Inmate - follow departmental protocol (see 3.11.1. C Paragraph 2) .

6. In all cases maintain family contact.

46 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

7. Report verbally to the Governor or Officer-In-Charge.

8. Submit Welfare Report to Governor with copy to Senior Welfare Officer.

Welfare Staff involved will attend group debriefmg and fact fmding sessions convened by the Governor or Officer-In-Charge.

3.12 Serious Injury to an Inmate in Custody

3.12.1 IMMEDIATE RESPONSE PROCEDURES

_\ The Welfare Officer will when first contacted:- -- -- ! 1. Complete Part 1 of the Serious Injury Check List sheet (see appendix).

2. Contact next of kin or nominated contact.

3. Offer immediate assistance, including hospital visit to inmate if required.

4. In the case of an Aboriginal inmate, follow Departmental protocol.

5. In all cases maintain family contact.

6. Verbal report to Governor or Officer in charge.

7. Submit Welfare Report to the Governor or Officer in charge, copy to Program Manager and Regional Senior Welfare Officer.

3.13 Funerals & Serious Illness

Section 29(1) (a) of the Prisons Act allows any inmate to be temporarily absent from a correctional centre for the purpose of attending a funeral of any near relative, or to visit a seriously ill relative. The Application to Visit Seriously III Relative or Attend Funeral Form is to be completed in each case. The Application Form has a section to be completed by the Welfare Officer verifying the details of the funeral or the visit. For funerals the address of the church or cemetery, should be verified with the funeral director and a contact number for the funeral director is to be supplied on the application. Details and addresses of the church or cemetery should be complete for example: The Roman Catholic Church; 189 Lakeland Street, Moree.

47 WELFARE OFFICERS POLlCY & PROCEDURES MANUAL

The inmate may attend only the church service or the cemetery/crematorium, not both. The details of a visit to a seriously ill relative must be verified with the hospital staff.

"Relative" refers to immediate family and includes the inmate's spouse, de facto (verified relationship), father, brother, sister and child. Consideration will be given to another person provided it has been established the person acted as parent or guardian to the inmate. The importance of extended family in AboriginallKoori culture will be taken into account.

Although there is rarely more than a few days notice prior to a funeral, applications should be submitted immediately the arrangements are known and confirmed. This enables the Transport Unit to undertake the escort without any undue disruption to their schedule.

--\ The Application Form is to be completed and given to the Governor to be forwarded to J the Regional Commander.

If for any reason the arrangements change, for example the inmate decides not to attend, the Governor is to be notified immediately.

It should be noted that if an inmate's situation qualifies, every effort should be made to process the application to enable the inmate to attend the funeral or visit.

3.14 Marriage In Custody

There is no legislative bar to inmates marrying whilst in a correctional centre. Accordingly, the Department believes that incarcerated persons should not be deprived of the right to enter into marriage.

Marriage in a correctional centre does not entitle an inmate or spouse to any additional privileges not available to other inmates.-

The Governor may defer or not approve of a marriage taking place in their correctional centre if the guidelines are not satisfied.

3.14.1 GUIDELINES

For a marriage to take place within a correctional centre, the following guidelines are to be observed.

1. An application for marriage by an unconvicted inmate will neither be approved or

48 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

not approved, but deferred until their case has been detennined by the Courts.

2. Governors will carefully consider:-

* The availability of a suitable venue. * The practicality of such a marriage in tenns of the effect on the management and security of the correctional centre.

* The availability of custodial staff to supervise the wedding.

3. The cost to the Department in tenns of facilitating the marriage should be paid by the inmate.

3.14.2 PROCEDURE

The following procedures will apply:

1. The inmate will make application to be married on the "Inmate's Application for Marriage (See Appendix No 19).

2. The Deputy Governor refers the application to the appropriate Correctional Centre Chaplain.

3. The Chaplain will:- a. Interview the inmate to ascertain the denomination of the parties and which Chaplain they wish to marry them. If it is not the Chaplain's own denomination, it is to be forwarded to the appropriate Chaplain.

b. The Chaplain of the designated Church will be responsible for the requirements of the Church and the Marriage Act.

c. Whether the marriage is to be carried out by the Chaplains or a Civil Celebrant, the Chaplain shall counsel the parties as outlined in 'd' and 'e' below.

d. The Chaplain meets with both parties to carry out premarital counselling as appropriate.

e. The Chaplain explains the procedures at the correctional centre in relation to marriage ceremonies and obtains infonnation regarding a date and time suitable to all parties, for the Governors consideration.

49 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

4. The Chaplain will, in writing on the application form, indicate any reason why the marriage should or should not proceed.

5. The Governor advises the inmate whether the marriage will proceed or not. If permission is granted the Chaplain is responsible for the legal requirements of the marriage. If the marriage is to be performed by a Civil Celebrant, the Governor notifies the Welfare Officer who will be responsible for the correctional centre arrangements. The Civil Celebrant is responsible for the legal requirements of the mamage.

6. The Welfare Officer ascertains information regarding the arrangements for a cake, flowers, etc. and obtains the Governor's approval.

7. The Governor ensures custodial supervision is available during the ceremony. ~ I 8. The Chaplain may conduct further counselling sessions as indicated in Policy Directive PLY 88.52/3-file 82/182.

NOTE The identification of a venue within the correctional centre, the degree of custodial supervision and all matters pertaining to security are the responsibility ofthe Governor.

File 89/7. Offenders-Marriage Procedures As per information bulletin no. 94 23/8/89

Arrangements and allowances for weddings differs in each correctional centre. Information is sought from the Governor as to the arrangements for weddings in your correctional centre.

The following is a check list that may help you:-

1. Are you (the welfare officer) required to make the arrangements?

2. Where will the Service be held?

3. If it is a conference room, does it have to be booked?

4. How many guests are allowed and do they have to be security checked?

5. Are flowers allowed? Can the family bring them in? Will they be ordered through Welfare/Activities and paid for from the inmate's account.

6. Can photographs be taken? Will the activities officer do this? Will the family

50 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

bring in a camera? Who supplies the fIlm?

7. Is a morning/afternoon tea with the guests allowed? For how long? Who arranges/supplies the refreshments?

3.15 Visits

Subject to a Governor's approval the Welfare Officer or Psychologist may arrange a special contact visit when the need arises for an interview between an inmate and a family member or close friend. Such contact visits are additional to normal entitlements.

j L-" ~-- i 3.16 Escapes

3.l6.l ESCAPE REPORTING PROCEDURES

The Discovering Officer:-

1. The officer who witnesses an escape immediately raises the alarm.

2. The officer who discovers a suspected escape immediately informs the Governor or most Senior Officer on duty who will collect a Welfare Officer's report on the escapee over the previous three months.

Extracted from: File 85/839 Bulletin No.: 103/1- 27/12/89

3.17 Media

3.l7.1 MEDIA ACCESS TO INMATES

The Minister has directed that no Department officer may give permission for any inmate to be interviewed at any time by the media, electronic or print, nor may any inmate be photographed within a correctional centre precinct unless prior Ministerial consent has been given and conveyed by the Minister's Press Office.

3.18 Field Visits

Welfare Officers may undertake field visits with approval sought from the Programs

51 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

Manager. Disagreements about the appropriateness of the visit is referred to the Senior Welfare Officer. If a Departmental vehicle is not available the Welfare Officer may use their own vehicle. Petrol receipts are kept so the Department can reimburse mileage costs for private vehicle use.

Some common reasons for field visits are:

visiting the family of a seriously injured inmate

visiting an inmate's family for case management purposes

liaising with community agencies

3.19 Tax File Numbers

3.19.1 TAX Fn.,E NUMBER REQUIREMENTS

Applicants in Correctional Centres

It is recognised that inmates are unlikely to hold documents to prove their identity.

Inmates born overseas have an added difficulty obtaining documents to prove their identity.

If the normal requirements for individual clients cannot be met then the following may apply;

* A letter from Corrective Services (which is less than one month old) on a Correctional Centre letterhead confirming the inmate's identity, as well as:

* One original document from Category A or Category B

Applications from inmates can be hand delivered to the Australian Taxation Office or sent by mail. All original documents received through the mai~ are returned by certified mail.

3.20 Senior Welfare Officer

The Senior Welfare Officer is responsible for the professional supervision and evaluation of Welfare Officers and providing support to staff in correctional centres within the regIOn.

52 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

Senior Welfare Officers also provide advice and assistance to the Regional Commander, Governors and Program Managers on welfare matters, provide reports on issues affecting welfare activities within the region, oversee training and provide general assistance to Welfare officers in all relevant matters.

3.21 Student Placements

Enquiries concerning student placements should be directed to the Regional Senior Welfare Officer.

3.22 Inmates Banking

In most correctional centres in the metropolitan area inmate's fInancial transactions are carned out by the Prisoners Aid Association ofNSW. At other centres the inmates write to their fInancial institution. In extreme circumstances the Welfare Officer can assist with inmates fmancial transactions but should only draw bank cheques.

53 WELFARE OFFICERS POLlCY & PROCEDURES MANUAL

4. CORRECTIONAL CENTRE SERVICES 4.1 Aboriginal Affairs

A full infonnation kit on Aboriginal programs can be obtained by phoning the Aboriginal Resource Unit on (02) 289 2627.

4.1.1 ABORIGINAL RESOURCE UNIT

The Aboriginal Resource Unit (ARU) is the central contact point in relation to Aboriginal services, programs and policies within the Department. Members of the AR U will direct callers to the appropriate Departmental contact person(s) if the ARU are unable to assist.

4.1.2 ABORIGINAL POST-RELEASE PROGRAMME

This is a program designed to reduce re-offending and imprisonment rates among Aboriginal people by redressing some of the social disadvantages faced by Aboriginals, especially those deriving from lack of employment, education and training.

4.2 Chaplaincy

The main goal is:- "To care for the spiritual and moral well-being of all who come into the sphere ofthe Department's operations i.e. inmates, staff, families".

SERVICES are conducted weekly in major centres, fortnightly in some units. Centres offer as wide a range of worship experiences, as far as possible, both modem and traditional including the administration of Sacraments.

BIBLE STUDIES are held weekly in each correctional unit. Help will also be given to Church College members to arrange Bible Study courses.

The Chaplains provide pastoral care to inmates and are available for counselling and general support. They are also available to provide help where possible and minister to families of inmates where possible. This is often done by phone as well as face to face. They are also available to staff who may wish to avail themselves of the service.

When welfare is not available the Chaplains take messages to inmates, in an emergency situation.

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The Chaplains liaise with Prison Fellowship, support them with in-Correctional Centre seminars, arrange for visitors, letter writers and family home visits and support.

Where an inmate needs or wishes to have a visit from his own Pastor outside the correctional system, the Chaplain may arrange this and seek the appropriate permission from Governors.

4.3 Drug & Alcohol

Drug and Alcohol Workers are employed to provide drug and alcohol services to inmates in NSW Correctional Centres. The aim is to minimise the harm associated with drug and alcohol use among inmates in NSW Correctional Centres, both within Correctional

_._\ '- --) Centre and upon release. Drug and Alcohol services are based on the assessed needs of each centre and are consistent with NCDA and Departmental policies. Services assist inmates through monitoring and evaluation as well as preparation for release through the development of realistic post release plans and through the provision of information concerning community support.

4.4 Education

Inmate education is provided throughout the system as part of inmate development programs. Recently, Education has acquired the status of a registered provider of accredited courses under the name "Adult Education & Vocational Training Institute:. Courses lead to accredited certificates in basic adult education with the core course curricula consisting of:- horticulture, vocational art, health & fitness, job skills, literacy & numeracy as well as many other negotiated subjects such as koori art & culture, woodwork, Maori studies, forklift operation and other activities e.g. Tai Chi & newsletter production. Education also supervises external studies and tech release for C3s.

4.5 Ethnic Affairs

MISSION: To establish a Statement of Intent policy which ensures availability of and equal access to Departmental programs and services for inmates from diverse cultural and language backgrounds.

CURRENT STATUS: Between 1981 and 1993, the Department of Corrective Services developed specialised programs and services, such as the provision of English as a second language courses, at each institution of the Department, for the different needs of inmates from non-English speaking backgrounds.

55 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

More recently, the Department has established an Ethnic Affairs Task Force (EATF) with representatives from the Department, Ethnic Affairs Commission, Legal Aid Commission and a number of other key community groups. This task force meets regularly and monitors the Department's programs and services in this crucial area with a view to improving its services.

TARGETS: Language, Cultural Meals, Property Policy, Community Needs and Clustering.

Charter of Principles for a Culturally Diverse Society, Statement of Intent • Applicable to 31112/95

4.6 Probation & Parole

Probation and Parole officers provide comprehensive and objective reports on inmates for releasing and other decision making authorities and ensure effective liaison with those organisations which provide community supervision of inmates released on parole. Probation and Parole officers also participate on a range of Correctional Centre committees including PRC's and case management meetings.

The Parole Service provides reports to organisations such as the Offenders Review Board, the ACT Parole Board, the Federal Justice Office and the Immigration Department.

4.7 Psychology

The Psychology Branch is a part of the Inmate Development Services Division of the Department. The Director of Psychological Programmes and six Regional Seniors are responsible for supervising and co-ordinating psychological services in Correctional Centres. In addition, there are four Senior Clinical Specialists who are therapeutic managers for specific programmes of intervention.

There are approximately 40 Psychologists/Clinical Psychologists attached to the Correctional Centres who provide direct psychological services to the inmates. The range of services includes assessment using cognitive, personality and behavioural measures; intervention, both individual and group; and written reports for the various Departmental Boards and Committees as well as the Courts. Given their particular training, Psychologists are a central part of the mental health services of the Correctional Centres which means they are essential to the rehabilitation programmes and special needs programmes provided for inmates.

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With the emphasis on the Duty of Care required to prevent harm, Psychologists are involved in crisis response as well as preventative care. An additional role is in the debriefing and short teIm crisis counse1ling for staff as well as providing consultation and training in counselling and case management skills as appropriate. In each Correctional Centre there should be a Psychologist available as part ofthe Program Team.

4.8 Special Needs

Special needs Project Officers are attached to each Regional Office with responsibility for oversighting programs and services to special needs inmates, particularly people of non-English speaking background, the intellectually disabled and physically disabled.

N,S,W, DEPT. OF CORRECTIVE SERVICES LIBRARY

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5. VISITING CORRECTIONAL CENTRE SERVICES

5.1 Aboriginal Legal Service

The Aboriginal Legal Service (ALS) provide free legal advice and assistance in any matter to all people of Aboriginal descent, Torres Strait Islanders and (usually) to people in domestic relationships with them. The service employs Aboriginal field officers as well as Solicitors.

On occasions, cases are assigned to private Solicitors or the ALS will brief Barristers. Field officers visit correctional centres on request of Aboriginal inmates requiring legal representation and assistance.

----\ ! 5.2 Children of Prisoners Support Group

Children of Prisoners Support Group is a statewide community organisation. The organisation's primary objective is to aid children of inmates and their families. They achieve this objective by supplying advocacy and support services to children of inmates and their families to assist in minimising the impact of parental imprisomnent whether it be emotional, psychological or material.

Outline of the services supplied:-

* children's escort service to visit parents in correctional centre * children's activity days and all day visit in correctional centres * casework * parenting groups for imprisoned parents * support group for children of inmates * support groups for the carers of children of inmates * support groups for ex-inmate parents * committee and working party representation * occasional child care. centre for children 9f inmates * drop-in centre for children and families of inmates * information service and community education * research, papers presented at conferences and forums

5.3 Community Justice Centres

Disputes which come before mediators may not require legal advice or action, or

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psychologists help for instance, but require a face to face discussion between the disputing parties in order that the conflicts may be resolved.

Such disputes can involve disagreements between neighbours and families.

A number ofbi-lingual mediators are available and provision can be made for interpreters to be present when the need arises.

5.4 CRC Justice Support

This organisation offers services to inmates, ex-offenders and their families. The aim is to alleviate the hardships experienced by families and give support to individuals in and out of custody. Some ofthe services offered include:-

* advice & assistance to anyone experiencing difficulty in relation to the Criminal Justice System * accommodation assistance * court support * correctional centre visitors/pen pals/day leave * mini bus service to country Correctional Centres available for families/visitors .* women ex-inmate support project * employment assistance * workplace support for young people affected by the Criminal Justice System * family support at the Visitors House, Long Bay Correctional Centre

) 5.5 Life After Prison (LAP)

The Life After Prison Centre is a Christian Centre established to provide support to offenders and their family network, upon release. Some of the assistance offered includes:-

* limited short-term accommodation * support to families * assessment & referral to relevant agencies & support groups

5.6 Maori Women's League

The Maori Women's League visits New Zealand Maori and Pacific Island inmates

59 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

at the Remand Centre and Special Care Centre, Long Bay as well as Mulawa, offering assistance such as:-

* obtaining clothing for court appearances * will try to [md accommodation upon release, if requested * provides Maori Language classes, Culture classes and Carving classes * will try to locate employment for inmates upon release

5.7 Prisoners' Aid Association of NSW

Welfare Officers from Prisoners' Aid visit inmates in the Metropolitan area. They are able to arrange for collection of personal belongings, outstanding wages and property storage. These services are also available to inmates in correctional centres throughout the state on referral from the Correctional Centre Welfare Officer.

Prisoners' Aid also arrange monetary transfers, including deposits and withdrawals, repair of items of personal property for example; watches and jewellery and arrange clothing for court appearances.

Inmates wishing to see a Prisoners' Aid officer need to list their name in the Prisoners' Aid book. Inmates should check with their wing officers as to the location of the book within the correctional centre.

Prisoner's Aid also provides an advisory service to offenders after their release.

5.8 Prison Fellowship

Prison fellowship is active in correctional centres in NSW. In those institutions the volunteers either visit one-to-one and/or conduct a Bible discussion group. Volunteers are pleased to contact inmates or their families, on request.

5.9 Prisoners Legal Service

The Prisoners Legal Service can represent inmates at Parole hearings before the Offenders Review Board; correctional centre charges before the Visiting Justice; and at Serious Offenders Review Board applications to determine life sentence terms. The service can be accessed by placing the inmates name in the Legal Aid Book located at each Correctional Centre.

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6. FINANCIAL ASSISTANCE FOR FAMILIES

6.1 Travel and Accommodation Assistance for Families Visiting Inmates

To assist families when travelling to NSW Correctional Centres, fmancial assistance may be approved for persons who meet the following criteria and subject to the availability of funds.

Applications (on the relevant form) will be considered for the least expensive and most convenient means of travel i.e. train, bus, private vehicle (petrol). Correctional centre visiting hours, the length of the journey to be undertaken and the possible additional expenses incurred by applicants, such as overnight accommodation and meals, should all be taken into consideration prior to a recommendation being made.

6.1 Criteria

o Applicants must reside within the State ofNSW

o The inmate to be visited must be serving a sentence of at least six months

o Applicants need to be members of the inmate's inunediate family o Applicants must be in receipt of a Social Security Benefit, such as an Old Age Pension, a Supporting Parents's Benefit or Unemployment Benefit.

Applicants must be able to provide proof of Social Security Benefit upon request. o The journey must not be wholly within the metropolitan area o Only one application per inmate will be considered every three months o Assistance will be limited to two (2) adults and (2) children, except where travel is by private motor vehicle

assistance shall be to the value of a return economy fare at concession rates;

where possible, family passes and other discount packages should be used;

if travel by private motor vehicle is approved, petrol receipts must be retained and forwarded to the Chief Welfare Officer on completion of the return journey.

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NB: If the applicant does not meet the above criteria and it appears that they will experience financial hardship, a detailed recommendation for special consideration should be forwarded to the Chief Welfare Officer by the Welfare Officer.

6.2 Procedures

mar All applications for travel assistance should be forwarded to the Regional Senior Welfare Officer for approval.

mar Applications should be received 21 days prior to the intended date of travel

W The Senior Welfare Officer will maintain a travel assistance register which will be checked before approval to ensure compliance with the three monthly limit.

-7 mar Details of travel assistance provided by other Correctional Centres should be verified prior to fmal approval.

W Following approval, arrangements for the payment of tickets should be facilitated.

Cheques will be made in favour of the relevant transport company for the exact cost of tickets and sent to the applicant. Only in exceptional circumstances or for the reimbursement of approved petrol purchases will cheques be made in favour of the applicant. mar Applicants should be issued with a letter acknowledging approval of their application and details of their travel arrangements.

6.3 Returns mar A Travel Assistance monthly return is to be submitted to the Chief Welfare Officer at the end of each month. If no assistance has been provided then a NIL return is required.

The return is to take the following format:-

Inmates Name Applicants Names (all) No. and ages of children Address Cheque NumberlPetty cash Amount Approved Date of visit

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W A commitment register is to be maintained by the Regional Senior Welfare Officer and in the case of Junee Correctional Centre, by the Chief Welfare Officer.

W All documentation associated with the approval of travel assistance is subject to inspection by the Internal Audit Branch and the Auditor General's office.

-)

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6.2 Funeral Assistance for Families of Inmates who Die in Custody

The following policy applies in the event of the death of inmates in custody.

Financial assistance is only provided on request, where it is considered that the family is in poor fmancial circumstances.

In the case of any death of a inmate in custody, the Department may: * pay for the cost of the removal of the body from the Correctional Centre to the nearest morgue as per State Government Contract No. 622

* provide financial assistance up to the limit of the cost of a public burial, as detailed in State Contract 622: and

* where an inmate dies in custody, and where the family/friends wish the deceased to be returned for burial in their home town, reasonable costs of returning the body to the area of residence may be considered for payment by the Department.

Reasonable costs to return the ashes of the deceased to the area of residence may also be considered by the Department.

This payment would only apply in exceptional circumstances.

* Cremation: If the next of kin of the deceased inmate requests that the body be cremated, the Department will only consider payment, on request, up to the cost of a public funeral, as per the State contract.

* The Governor arranges for a Welfare Officer, Chaplain or Community Corrections Officer to visit the family to provide support.

If the officer determines that the family is suffering extreme fmancial hardship, a detailed report including a recommendation from the Welfare Officer, is submitted to the Chief Welfare Officer for approval.

Financial assistance is not given as a matter of course, nor should any guarantees be given. Care should be taken to stress at the time of the visit, that should the Department agree to meet these expenses, the Department is not in any way admitting liability for the death in custody.

64 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

* The families are advised that the Department will pay the "agreed" amount directly to the funeral director, upon receipt of an account. * Where it is considered that the family cannot pay any money towards the cost of burial, the Welfare Officer will endeavours to contact other organisations willing to contribute to the cost of the burial, e.g. appropriate ethnic and Aboriginal communities, the Returned Servicemen's League.

* Where the next ofkin or family do not wish to take responsibility for the burial of a deceased inmate, then the Department (CWO) will arrange for a burial as per the State Contract.

Policy No.: 28211 DfWartmental Bulletin

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7. RELEASE

7.1 Accommodation

Inmates who are due for release and who request the added support of a half-way house environment, can be referred to services currently available to them, depending on availability .

* Glebe House (men) * Rainbow Lodge (men) * Guthrie House (women) * CRe Accommodation Service (men)

In addition, there are various community organisations, such as St Vincent de Paul, who j are able to provide emergency accommodation when required.

NB: CRC also offers an accommodation referral service for families, women & children.

7.2 Department of Social Security

7.2.1 PAYMENTS

Following implementation of the Truth in Sentencing legislation, which required inter alia, " ...... that convicted offenders are to serve in a correctional centre - without any reduction - the minimum or fixed term of imprisonment set by the court ..... ", hardship has been experienced by inmates upon release from a Correctional Centre on public holidays, weekends etc., in that they cannot gain access to the social security benefits to which they are legally entitled.

In view of this and to alleviate a situation whereby an inmate could be released after serving a sentence of more than seven (7) days without sufficient funds to live on before obtaining work, the following procedures should be implemented, subject to contact being made with the Governor by a representative from the local office of the Department of Social Security.

1. A discharge list be provided to the local office of the Department of Social Security (DSS) on a weekly basis, or as arranged locally between institutions and the DSS office.

2. On receiving the discharge list, the DSS will facsimile a request to the Governor asking that arrangements be made for a DSS officer to interview those inmates listed. The DSS notice will indicate the inmate's name and

66 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

specify a date and time for the interview or will seek to confinn more appropriate local arrangements.

3. An officer of DSS will interview the inmates to be released and all necessary documentation will be completed during the interview.

4. The DSS will then make a payment (in the form of a bulk cheque) to the appropriate institution, or in the case of Long Bay, to the general office.

5. During interview with DSS officers, each inmate will be required to sign an official document authorising release of monies back to the DSS in the event that the inmate is not released from custody.

_\ 6. Monies received from DSS should be kept in a separate account (within the Public ~. 7 Monies Account Progranune) especially set up for this purpose.

7. Any monies received from DSS which has not been passed on to an inmate, must be returned to the DSS no later than 14 days after the inmate was due for discharge. In this instance, cheques should be made payable to the "Collector of Public Monies".

8. All discharge certificates must be stamped, on the reverse side, with a notation that the inmate has received a social security payment. For this purpose a "Payment Stamp" will be issued to all correctional centres by DSS.

NOTE: Discharge certificates should not be stamped prior to payment being received by an inmate.

9. Under no circumstances should social security payments be withheld to repay any debt(s) that might be owed to the Department by an inmate.

Corrective Service Bulletin No . 112 - 2/5/90

7.3 Special Gratuity

To facilitate consideration of special gratuity applications on a consistent and objective basis, an "Application for Special Gratuity" form is to be completed.

Except in urgent circumstances, the original application with the relevant material and recommendation is to be forwarded to the Governor for consideration.

The policy relating to special gratuity is reprinted below. Additionally a formula to be generally applied in substantiated cases has been developed with a view to ensuring a

67 WELFARE OFFICERS POLlCY & PROCEDURES MANUAL

greater measure of consistency in determining the amount of special gratuities. The general scale will be:-

i) Up to $50 for inmates who have served 6-12 months ii) Up to $100 for inmates who have served 1-3 years iii) Up to $200 for inmates who have served more than 3 years

This scale is for general application in substantiated and recommended cases. However, it is not intended to exclude consideration of genuine and exceptional cases which, in the opinion of the Governor deserve particular consideration. All cases must be fully documented.

All inmates are eligible to apply for a "Special Gratuity" of up to $200 irrespective of whether they are entitled to gate money. Application for special gratuity will be approved in cases of hardship and particularly where a genuine need for clothing can be demonstrated. Applications are forwarded by the Governor to the Regional Commander.

Applications must include:-

* Results of investigations by the Welfare Officer or the Parole Officer on the inmate's family and social circumstances and the inmate's post release plans;

* The amount of private cash, bonus earnings and "gate money" payable on discharge;

* Details of any large amounts sent out from private cash account; * Any additional information relating to conduct and/or special work performed which greatly assisted the Department.

Inmates who entered the Work Release Programme after January 1st, 1988 and who successfully complete the programme are not entitled to a gratuity upon release.

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8. WELFARE SERVICES DIRECTORY

8.1 Additional Organisations that can arrange assistance for Inmates, Ex-inmates and their Families

8.1.1 SYDNEY CITY MISSION

Head Office:­ Mission House 4-10 Campbell Street SYDNEY NSW 2000 Phone: (02) 219 2000

The organisation provides a nmnber of services aimed at assisting homeless alcoholic men and women.

A sheltered workshop, rehabilitation unit for alcoholics and a 24 hour counselling service for persons in crisis.

8.1.2 THE SALVATION ARMY

Head Office:- 140 Elizabeth Street SYDNEY NSW 2000 Phone: (02) 264 1711

: ) After Hours Emergency Information:- Phone: (02) 331 6000

8.1.3 ST VINCENT DE PAUL SOCIETY

Comer West and Thomas Streets LEWISHAM NSW 2049 Phone: (02) 560 8666

Crisis CarelHostel:- Phone: (02) 360 2140 - Vincentian Village

Specialist services dealing with problems experienced by migrants and Aboriginals are also operated by the Society.

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8.1.4 THE SMITH FAMILY

Head Office:- 16 Larkin Street CAMPERDOWN NSW Phone: (02) 550 4422

* Welfare enquiries * Clothing collection

The organisation assesses families in crisis before provision of assistance. Household items can be given to families in need. Goods include clothes, furniture, electrical goods and manchester. Assistance may also be given with electricity bills.

8.1.5 THE BAPTIST INNER CITY MISSION

91 Forbes Street WOOLLOOMOOLOO NSW 2011 Phone: (02) 746 1788

Provides crisis accommodation for homeless persons.

8.1.6 HOME CARE SERVICE OF NSW

Head Office:- 6 Parkes Street PARRAMATTA NSW 2150 Phone: (02) 689 2666

Services provided include:- housekeeping, shopping, respite care, cooking and handypersons. See white pages of telephone directory for local branch numbers.

8.1.7 SERVICES FOR THE DEAF

The Deaf Society ofNSW 123 Cambridge Street STANMORE NSW 2048 Phone: (02) 5606433 - Voice (02) 564 2202 - TTY

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8.1.8 DRUG AND ALCOHOL SERVICES

Alcohol and Drug Information Service (ADIS) 366 Victoria Street DARLINGHURST NSW 2010 Phone: (02) 331 2111 Toll free: (008) 422 599

This is a general advice 24 hour service offering counselling and referral.

Centre for Education and Information on Drugs and Alcohol (CEIDA) Rozelle Hospital I Balmain Road ~ ROZELLE NSW 2039 Phone: (02) 818 0444 (02) 818 5222

Education and information resources.

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8.2 Government and Other Assistance

8.2.1 DEPARTMENT OF SOCIAL SECURITY

All Welfare Officers have ben issued with a Social Security Kit. More information re DSS can be obtained by writing to:- Assistant Director, Information and Public Relations, Dept. of Social Security, GPO Box 4158, Sydney NSW 2001.

8.2.2 DEPARTMENT OF COMMUNITY SERVICES

The Department of Community Services is a State Government welfare agency which provides help for families and disadvantaged groups.

The Department employs a Community Program Officer for Children of Inmates who can assist with problems relating to children of inmates in their care. They can arrange case conferences in correctional centres and negotiate with the District Officer involved with the case.

The Department also provides travel concessions for persons using public transport to enable them to attend job interviews.

Address and phone number details are listed in the State Government section of the phone books.

8.2.3 COMMONWEALTH EMPLOYMENT SERVICE (CES)

The Commonwealth Employment Service (CES) assists unemployed persons in a number of ways.

The CES provides lists of job vacancies, interviews applicants and refers them to suitable employers. They can assist with apprenticeships, retraining schemes and also conduct Aboriginal programs.

Address and phone number details are listed in the white pages of the phone book.

8.2.4 DEPARTMENT OF HOUSING

Priority Housing, Emergency Accommodation

An individual may apply for priority housing if special circumstances

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make present accommodation unsuitable, i.e. illness, overcrowding, eviction etc. The Department of Housing then attempts to fmd housing for that person as quickly as possible, rather than waiting in tum (on the lists).

Housing Advisory Service

Advice on all areas of housing, including rental markets and Government Assistant Schemes.

Women's Housing Unit

Provides accommodation advice and referral service for women & children.

Rental Assistance Scheme

To be eligible for rental assistance, the person concerned must be eligible for public housing and have a serious problem which needs help to solve.

For aU of the above sections of the Department of Housing, phone the office nearest your location. Address and phone number details are listed in the White Pages of the phone book under "Housing, Dept of' .

) Rental Bond Board

12th Floor, 1 Oxford Street DARLINGIillRST

Phone: (02) 266 8944 (008) 422 021 TOLL FREE

Residential Tenancy Tribunal & Tenancy Service

301 George Street SYDNEY NSW 2000

Phone: (02) 229 0011 - General Advice

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8.2.5 TENANTS UNION OF NSW

Phone: (02) 2473813

Advocacy, research, pressure groups, referral and advice.

8.2.6 TENANCY HOTLINE

Phone: (02) 251 6590

8.2.7 HOMELESS PERSONS' INFORMATION CENTRE J Kent Street SYDNEY NSW 2000 Phone: (02) 2659081

8.2.8 COMMUNITY HEALTH CENTRES

Area Health Centre locations and phone numbers are located in the white pages of the phone book under" C" .

8.3 Legal Services

8.3.1 LEGAL AID COMMISSION

See also Policy & Procedures Manual.

Head Office:- 11-23 Rawson Place SYDNEY NSW 2000 Phone: (02) 219 5000

The Legal Aid Commission can provide legal assistance for criminal, civil, family and administrative law trials and where justified, for an Appeal against a conviction.

74 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

Mental Health Advocacy Service

Phone: (02) 745 4277

This service is responsible for coordinating all Mental Health matters at hearings throughout NSW for the Legal Aid Commission.

Prisoners Legal Service

Phone: (02) 219 5000

8.3.2 ABORIGINAL LEGAL SERVICES (ALS)

H Address and phone number details are listed in the white pages of the phone book.

8.3.3 LAW SOCIETY OF NSW

Phone: (02) 220 0333

Community assistance, advice and referral service. Solicitors provide telephone advisory service on legal matters.

8.4 Advocacy and Advice Services ) 8.4.1 COMMUNITY JUSTICE CENTRES

Address and phone number details are listed in the white pages of the phone book under "C".

8.4.2 COUNCIL FOR CIVIL LmERTIES

149 St Johns Road GLEBE NSW 2037 Phone: (02) 660 7582

This organisation acts as a watchdog for the people ofNSW and provide free legal aid for citizens arrested on charges violating their civilliberties.

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8.4.3 OMBUDSMAN'S OFFICE OF NSW

350 George Street SYDNEY NSW 2000 Phone: (02) 286 1000

The role of the NSW Ombudsman is to investigate complaints about NSW Government Departments, local councils and members of the Police Force. (The Commonwealth Ombudsman performs a similar role in Federal matters).

8.4.4 NSW PRIVACY COMMITTEE

12/189 Kent Street SYDNEY NSW 2000 Phone: (02) 252 3843

The NSW Privacy Committee investigates complaints made regarding the privacy of persons, such complaints may include matters regarding criminal records.

8.4.5 PUBLIC INTEREST ADVOCACY CENTRE

46 York Street SYDNEY NSW 2000 Phone: (02) 299 7833

Legal centre using legal and other strategies to highlight issues considered to be "in the public interest".

8.4.6 VIETNAM VETERANS COUNSELLING SERVICE

108 Wigram Street HARRIS PARK NSW 2150 Phone: (02) 635 9733 (008) 043 503 TOLL FREE

8.4.7 WELFARE RIGHTS CENTRE

414 Elizabeth Street

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SURRYillLLS NSW Phone: (02) 211 5300

Advice and assistance to Social Security claimants in NSW.

8.4.8 LONE PARENTS SUPPORT GROUP

GPO Box 1133 SYDNEY NSW Phone: (02) 232 6455

A

)

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8.S Regional Offices

8.5.1 EASTERN REGIONAL OFFICE Long Bay P.O.Box 13 MATRAVILLE NSW 2036

Phone: (02) 661 0033 Fax: (02) 289 2100

8.5.2 CENTRAL REGIONAL OFFICE Suite 203 Town Centre Building 30 Campbell Street BLACKTOWN NSW 2148

Phone: (02) 831 7300 Fax: (02) 622 2774

8.5.3 NORTHERN REGIONAL OFFICE 160 Bridge Street MUSWELLBROOK NSW 2333

Phone: (065) 490 400 Fax: (065) 411 136

8.5.4 SOUTHIWEST REGIONAL OFFICE P.O.Box 952 150 Auburn Street GOULBURN NSW 2580

Phone: (048) 221 077 Fax: (048) 221 518

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8.6 Correctional Centre Address Details & Visitors Guide

8.6.1 BATHURSTCC

Address & Cnr Browning & Brookmore Ave Phone: BATHURST NSW 2795 (063)31 1211

TraveUing CRC Justice Support - Bus service or to the centre: Train to Bathurst, waIkl taxi to centre.

~ H Work: Carpentry, metal shop, upholstery, textiles, electronics, plastic shop.

Visitors Bathurst Caravan Park (063) 31 8286 Accommodation: Dudley Hotel (063) 31 5499 Family Hotel (063)31 1353

Accommodation St Vincent de Paul (063) 31 4094 On Release: Salvation Army (063) 31 4956

8.6.2 BERRIMA CC

) Address & Argyle Street Phone: BERRIMA NSW 2577 (048) 77 1241

Travelling Train to Moss Vale, taxi to centre or to the centre: CRC Justice Support, Bus service.

Work: Sign/screen printing, agriculture and community projects.

Visitors Jenny Moss Hotel (048) 68 1721 Accommodation: Central Hotel (048) 68 1921 Moss Vale Caravan Park (048) 68 1099

Accommodation On Release: Contact Highlands Community Centre

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8.6.3 BROKEN HILL CC

Address & 109 Gossan Street Phone: BROKEN HILL NSW 2880 (080) 87 3025

Travelling Countrylink Coaches, rail or air. Take taxi to centre

to the centre: 6km from airport or walk 10 mins from railway

Work: Agriculture

Visitors Miners Lamp Motel (080) 88 4122 Accommodation: Kathryn Haven Hostel (080) 88 1136

Accommodation Kathryn Haven Hostel (080) 88 1136 On Release:

8.6.4 CESSNOCKCC

Address & Off Lindsay Street Phone: CESSNOCK NSW 2325 (049) 93 2333

Travelling Train to Maitland, Batterham's Bus or Rovers Motors to the centre: to centre or CRC Justice Support Bus Service )

Work: Metal shop, cabinet shop, upholstery, agriculture

Visitors Mountview Caravan Park (049) 90 2573 Accommodation: Nulkaba Caravan Park (049) 90 5819

Accommodation Mid Hunter Housing Association (049) 34 1457 On Release:

8.6.5 COOMA

Address & 1 Vale Street Phone: COOMA NSW 2630 (064) 50 1333

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Travelling Eastern Australia Airlines, Murrays Coaches, Ansett to the centre:

Work: Textiles, agriculture, farming, wood and plastic shop

Visitors Bunkhouse Motel (064) 52 2883 Accommodation:

Accommodation No specialised accommodation On Release:

8.6.6 EMU PLAINS CC j ~-:--~-) Address & Old Bathurst Road Phone: EMU PLAINS NSW 2750 (047) 35 2622

Travelling Train to Emu Plains, then walk to centre to the centre:

Work: Dairy, pigs & poultry, agriculture

Visitors N epean River Caravan Park (047) 35 4425 Accommodation: Log Cabin HotellMotel (047) 32 3122

Accommodation No specialised accommodation On Release:

8.6.7 GLEN INNES CC

Address & Gwydir Highway Phone: GLEN INNES NSW 2370 (067) 33 5766

Travelling Community bus from Grafton railway station to the centre: or train to Tamworth then bus to Glen Innes

Work: Timber products, brick sheds, farming, afforestation

Visitors Poplar Caravan Park (067) 32 1514 Accommodation: Central Hotel (067) 32 3107

81 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

Accommodation No specialised accommodation On Release:

8.6.8 GOULBURNCC

Address & Maud Street Phone: GOULBURN NSW 2580 (048) 27 2222

Travelling Train to Goulburn, then local bus or taxi to centre or to the centre: CRC Justice Support Bus, St Saviours run a bus from ----" the railway station for visitors staying there c J ! Work: Carpentry, metal shop, upholstery, textiles, agriculture, spray fInishing, demountable refurbishing.

Visitors St Saviours Neighbourhood Centre (048) 21 3077 Accommodation: Goulburn Caravan Park (048) 21 3233 Governors Hill Caravan Park (048) 21 7373

Accommodation St Vincent de Paul (048) 21 7145 On Release:

8.6.9 GRAFTONCC

Address & 170 Hoof Street Phone: GRAFTON NSW 2460 (066) 42 2133

Travelling Train or coach to Grafton - bus to centre to the centre:

Work: Bookbinding, print shop, nursery, computer skills

Visitors Beswick House (066) 42 4713 Accommodation: Crown Hotel (066) 42 4000 Roches Family Hotel (066) 42 2866

Accommodation Mathew Talbot (066) 42 5989 On Release: Beswick House (066) 42 4713

82 WELFARE OFFICERS POLlCY & PROCEDURES MANUAL

8.6.10 JOHN MORONY CC

Address & The Northern Road Phone: WINDSOR NSW 2756 (045) 72 4233

Travelling Train to Windsor, taxi to centre (no buses) to the centre:

Work: Metal shop, wire shop, powder coating, packing

Visitors The Windsor Motel (02) 773 626 Accommodation: Lochinvar Motel (02) 629 1141 c4 Accommodation No specialised accommodation On Release:

8.6.11 JUNEECC

Address & Park Lane Phone: JUNEE NSW 2663 (069) 24 3222

Travelling CRC Justice Support bus to the centre: I ! Work: Cablemaking

Visitors Junee Motor Inn (069) 24 1266 Accommodation: Junee Hotel (069) 24 1124 Willow Park Caravans (069) 24 1316

Accommodation No specialised accommodation On Release:

8.6.12 KlRKCONNEL CC

Address & Sunny Comer Rd Phone: YETHOLME NSW 2795

83 WELFARE OFFICERS POLlCY & PROCEDURES MANUAL

(063) 375219

Travelling CRC Justice Support bus to the centre:

Work: Afforestation

Visitors Either Bathurst or Lithgow Accommodation:

Accommodation see Bathurst or Lithgow On Release:

J ~ - J J 8.6.13 LITHGOWCC

Address & Great Western Highway Phone: MARRANGARRO via LITHGOW 2790 (063) 54 9222

Travelling Train to Lithgow, local bus to centre to the centre:

Work: Textiles, carpentry

Visitors Colonial Motor Inn (walking distance) (063) 52 1655 Accommodation: Waratah House (063) 51 2510

Accommodation Y.M.CA (063) 51 2510 On Release: Community Tenancy (063) 52 2077

8.6.14 LONGBAYCC

Address & Anzac Parade Phone: MATRAVILLE NSW 2036 (02) 661 0033

Travelling Bus to La Perouse - route 394 from Central Railway to the centre: station

Work: Various

84 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

Visitors Matraville Hotel (02) 661 1778 Accommodation:

Accommodation Randwick Community Centre (02) 349 8200 On Release: Our Lady of Snows (02) 798 6908 Glebe House (02) 660 3449 Rainbow Lodge (02) 660 7695 CRC Justice Support (02) 564 2722

8.6.15 MAITLANDCC

~, Address & John Street '~ 7 Phone: MAITLAND NSW 2323 (049) 33 7899

Travelling Train to East Maitland, 200m walk to centre to the centre:

Work: Leather/canvas, textiles, agriculture

Visitors Belmore Hotel (049) 69 3436 Accommodation: Caledonian Hotel (049) 33 6351

Accommodation Lewis House (049) 68 2233 On Release: Mayfield Residential (049) 68 3777 l ) 8.6.16 MANNUSCC

Address & Linden Roth Drive Phone: MANNUS via TUMBARUMBA 2653 (069) 48 5208

Travelling Train to Tumbarumba. Tumbarumba Motel bus takes to the centre: visitors to the centre if staying at the motel.

Work: Afforestation, farming.

Visitors Tumbarumba Hotel (069) 48 2492 Accommodation:

85 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

Accommodation St Vincent de Paul (069) 471875 On Release:

8.6.17 MULAWACC

Address & Holker Street Phone: Sll..VERWATER NSW 215 (02) 289 5399

Travelling Train to Auburn station, local bus route 406 or taxi to to the centre: centre.

I Work: Nursery, textiles, agriculture, printing/publishing, computer training unit.

Visitors Sydney Accommodation:

Accommodation Guthrie House (02) 519 6586 On Release:

8.6.18 NORMA PARKER CC

Address & 1 Fleet Street Phone: NSW 2151 (02) 630 1065

Travelling Train to Parramatta, route 600 to centre to the centre: or Harris Park Transport route 181

Work: Textiles, maintenance

Visitors Parramatta Central Motel (02) 633 4311 Accommodation: Wesley Lodge Motel (300m to trains) (02) 635 1233

Accommodation Guthrie House (02) 519 6586 On Release:

86 WELFARE OFFICERS POLlcr & PROCEDURES MANUAL

8.6.19 OBERONCC

Address & via Shooters Hill Road Phone: OBERON NSW 2787 (063) 35 5248

Travelling Oberon Centre operates a bus service every 2nd week- to the centre: end from Mt Victoria rail. Phone centre to book a seat.

Work: Afforestation, agriculture, timber products

Visitors Titania Motel (063) 36 1377 Accommodation: Highlands Motor Inn (063) 36 1866 ~ The Big Trout Motel (063)362100

Accommodation see Bathurst On Release:

8.6.20 PARKLEA CC

Address & Fifth Avenue Phone: BLACKTOWN NSW 2148 (02) 626 7122

Travelling Westbus from Parramatta or Liverpool to Parklea , ) to the centre: Markets

Work: Cabinet shop, metal shop, printing/binding

Visitors Prospect Caravan Park (02) 6221818 Accommodation: Sportsmen Hotel (02) 622 0411

Accommodation Mt Druit Housing (02) 675 8988 On Release:

8.6.21 PARRAMATTA CC

Address & Cnr New & Dunlop Streets Phone: NORTH PARRAMATTA NSW 2151 (02) 683 0300

87 WELFARE OFFICERS POLlCY & PROCEDURES MANUAL

Travelling Train to Parramatta - then Westbus route 600 or Harris to the centre: Park Transport route 181

Work: Upholstery

Visitors. Parramatta Central Motel (02) 633 4311 Accommodation: Wesley Lodge Motel (300m to trains) (02) 635 1233

Accommodation Kendall House (02) 633 1465 On Release: Cardinal Freeman Centre (02) 637 6398

8.6.22 SfLVERWATER CC

Address & Holker Street Phone: SILVERWATER NSW 2115 (02) 648 4355

Travelling Train to Auburn Station - then local bus route 406 or to the centre: taxi to centre

Work: Metal products, demountable refurbishment, plastic shop, tailor shop

Visitors Sydney Accommodation:

Accommodation Manna House - Burwood (02) 7441949 On Release: Cardinal Freeman Centre (02) 637 6398

8.6.23 ST HELfERS CC

Address & McCullys Gap Road Phone: MUSWELLBROOK NSW 2333 (065) 43 1166

Travelling Train to Muswellbrook - then taxi to centre (no buses) to the centre:

Work: Agriculture, demountable refurbishing

Visitors Muswellbrook Hotel (049) 43 1045

88 WELFARE OFFICERS POLlCY & PROCEDURES MANUAL

Accommodation: Railway Hotel (049) 43 1061 Shamrock Hotel (049) 43 1613 Pinaroo Caravan Park (049) 43 3905

Accommodation Mid Hunter Community Housing (049) 34 1457 On Release:

8.6.24 TAMWORTHCC

Address & Cnr Dean & Johnson Streets Phone: TAMWORTH NSW 2340 (067) 66 4977 A Travelling Rail or bus from Central, Sydney. to the centre: Taxi from railway to centre

Visitors Tamwell Motel (067) 66 2800 Accommodation:

Accommodation No specialised accommodation On Release:

)

89 WELFARE OFFICERS POLICY & PROCEDURES MANUAL

9. APPENDIX

9.1 Death in Custody Check List

9.2 Serious Injury Check List

9.3 Travel Assistance Application Fonn

J 9.4 Welfare Officer Monthly Statistics Fonn

9.5 Senior Welfare Officer Monthly Statistics Fonn

9.6 Departmental Bulletin Index

90 Welfare Procedures Death in Custody Check list

PART I

Notified By: Time: Date: _____

Contact No: Verified (YIN): ------

Inmate Name: MIN No.: ______D.O.B.:

Correctional Centre: Wing:

Circumstances of Death:

Location of Deceased:

'---"l- } Police Contact:

Location: Phone No: Next of Kin: ______Relationship: (or Nominated Contact)

Address:

Phone No:

PARTll

NOKINC Notified: (YIN) Time: ____... amWi/pm Date:

Assistance Required:

) Completed Report to Governor: _____ (YIN) Date: ______

PARTm

Funeral Director: Contact:

Address:

Phone No:

ChurchlParlour: Time:

Address:

Phone No:

Burial/Cremation: Time:

Address: ) Welfare Procedures Serious Injury Check list

PART I

Notified By: Time: Date: ____

Contact No: Verified (YIN): ______

Inmate Name: MIN No.: ______D.O.B.:

Correctional Centre: Wing: Crrmnnmances: ______

Location of Inmate ego Hospital: Admess: ______

NrumeofDoctor: ______Phone No:

omgno~: ______

Next of Kin: ______Relationship: (or Nominated Contact)

Admess:

) Phone No:

PARTn

NOKINC Notified: (YIN) Time: ______wawJlJ/pm Date: PhoneNisit: ______

AsMance Required:

Completed Report to Governor: ______(YIN) Date: ______

APPLICATION FOR TRAVEL ASSISTANCE

INSTITUTION: ______

~TESNAME: ______

MIN: MINIMUM TERM: ______

VISITORS NAME: ______

RELATIONSHIP TO ~TE: ______

ADDRESS: ______

~ - }

TELEPHONE: L-J SOCIAL SECURITY NO. ____

SOCIAL SECURITY OFFICE: ______

***************************************

1. Have you received previous travel assistance? YES/NO

If yes, please give date of last visit ______

Institution: ______

2. Mode of transport (ie: Bus, Rail or Car)? ______

3. No. of persons travelling?

Name: Age:

Name: Age:

Name: Age:

Name: Age:

4. Time of departure: ______

i From: ______Destination: ______

Date of forward journey: ______

If travelling by car, estimated kilometers: ______

Type of vehicle (eg. Ford): ______Make (eg.Falcon): ______

year: ______Engine Capacity (eg. 1600cc): _____

5. Signature of Applicant: ______

~ A Date:

********************************************

OFFICE USE ONLY

Comments (Welfare Officer): ______

) NESB/ABORIGINAL: ______

Details of application verified: ______(Welfare Officer) COST: ______Appliation Supported: YES/NO COMMENTS: ______

APPROVEDINOTAPPROVED: ______SENIOR WELFARE OFFICER · i J WELFARE OFFICERS STATISTICS

MONTH:

WELFARE OFFICER:

CENTRE:

TO BE FORWARDED TO THE REGIONAL SENIOR WELFARE OFFICER BY THE 5TH OF EACH NEW MONTH

DUTIES WKl WK2 WK3 WK4 WK5 Total Inmate Interviews (NOT SCREENING) Total Aboriginal Interviews Total Inmates ofNESB Total Screening Interviews Total No. Of Meetings Attended Time Spent in Meetings Total No. Of Family Contacts Total No. OfField Visits Total Regional Referrals to:- Glebe House ) Guthrie House CRC Prisoners' Aid Lady of Snows Judge Rainbow Children of Prisoners Other (please Attach A List If Insufficent Space Provided) Total No. Of Inmate Related contacts in , J SENIOR WELFARE OFFICERS MONTHLY STATISTICS

MONTH:

SWO:

REGION:

To Be Completed At the End of Each Month and Forwarded to the Chief Welfare Officer by the 12th of the Following Month

DUTIES WK1 WK2 WK3 WK4 IWK5 TOTAL Total Inmate Interviews (NOT SCREENING) - ) Total Aboriginal Interviews Total Inmates ofNESB Total Screening Interviews Total No. Of Meetings Attended Time Spent in Meetings Total No. Of Family Contacts Total No. OfField Visits Total Regional Referrals to:- Glebe House

) Guthrie House CRe Prisoners' Aid Lady of Snows Judge Rainbow Children of Prisoners Other (please Attach a list If Insufficent Space) Total No. Of Inmate Related contacts in Region No. Of Welfare Officers No. Of Vacant Welfare Positions

23 February 1995 CORRECTIVE SERVICES BULLETIN 13

CORRECTIVE SERVICES BULLETIN INDEX

ISSUES 192 - 306

19 SEPTEMBER 1992 - 22 DECEMBER 1994

GI PCI PLY Aboriginal & Ethnic Affail's -Aboriginal Project Officers appointments to Regions 23111 -Training Program for Aboriginals - C'wealth grant 235/8 -Art Exhibition 24213 -Young Offenders Program for Aboriginals 249/5 -Gaul burn Inmates create Art - article in Goulburn Post 25011 -Training Program - details of initiatives 25013 .•~ -Aboriginal Group thanks supporters 258/2 -Training for Aborigines Program 273/4 -Inmates visit old Aboriginal Mission 273/5 -Mannus prepares Kooris for Release 278/5 -Broken Hill Officer takes inmates on cultural excursion 286/1 -Aboriginal Drug and Alcohol workers 289/6 Accommodation Changes -Academy to remain at Eastwood 21615 -Relocation of Parole Service Co-ordinator(Central) 23115 -Serious OtTenders Review Board Relocated 23414 -Nev.. - Facilities for IT 234/5 ~Relocation of Mail Room - Long Bay 228/1 -Mulawa upgrade of facilities 236/1 -Relocation of Parramatta Office· Probation Service 254/4 -Capital Works and Admin Services relocation 255/6 -Parole and Remissions Section - now at A.G.'S 276/8 -Postal Address for Silvcrwater Correctional Centre 276n -Postal Address fo=- Mulawa 27914 -Major Improvements to Maitland 291/1 Acts/Regulations/Legislation -Sentencing (Amendment) Aet 1992 Proclamation 20811 ) ~Periodic Detention of Prisoners Act 1992 - Proclamation 22112 -Amendment to Prisons(General) Reg 1989 23612 -Gaol Rules and Regulations 237/2 -New Amendments to Anti-Discrimination Act 268/2 -Amendment of the Prisons(General) Regulation 1989 Re Examination of Centres by visiting Justices 27211 -Schedule of approved persons in respect of Evidence (Reproduction) Act 1967 28012 -Amendment to sentencing Regulation 1989 29211 Administration -Accol.mts Manual 19612 -Items for Publication 20311 -Contracting Out of Uniform Clothing 20312 -Ordering of Name Badges 212/1 -Guidelines re Asbestos-no removal by inmates and staff 212/2 -Graphic Design Services required 218/5 -Name Badges Revised Order Procedure 22111 -Amendmentllvfaintenance of Departmental Delegations 22111 -Name Badges 22113 -Wearing of Akubra Hats 22114 -Inmate Complaint Form 22911 -Running Sheets Exceptions 23011 14 CORRECTIVE SERVICES BULLETIN 23 February 1995

GI PCI PLY

-Insurance details - GIO 23512 -Art and Craft Activities - Prize Money 240/1 -Graduation Ceremony for Omcers (Admin) 249/3 -Distribution and Collection of Disposable Razors to Inmates within Centres 25111 ..correctional Centre Gates Entry 257/1 ·Protection of Assets and Insurance claims 26112 -Responses to Solicitors' Correspondence challenging Departmental Decisions (see Letters) 26811 -Update on Area Management 269/2 ·Provision of Judges' Sentencing Remarks to Inmate Classification, SORe, ORB, Parole Services 27112 -Requests for Sentencing Remarks 27711 -Group Certificate Distribution 1993/94 28113 -Section 12 control over non-Government funds 281/1 -Proposal to vary unifonn 28112 i -Uniform matters 28113 j -Offenders Records System - suggestions for improvement 283/8 -Cessation of Dependant spouse rebate for families with children 29712 293/6 ~ -Annual Inspection Policy 286/2 -Schedule of approved persons in respect of Public Finance and Audit Act 1983 28611 -Inmate Access to Justice Centre Mediators 29112 -Schedule of approved persons in respect of Public Finance and Audit Act 1983 29411 -Schedule of approved persons in respect of the Public Finance and Audit Act 1983 - No 1 .295/1 -Schedule of approved persons in respect of the Public Finance and Audit Act 1983 - No 2 295/2 -Market Testing and Contracting Out 29515 -Long Service Awards - amendment to qualification for medal 298/1

AIDS -New pouches 197/6 -BleachIDisinfectant Solutions AvailabilitylDistribution 197/1 -Red Ribbon Project 19817 -World AIDS Day 1992 20613 -Memo to Governors re BleachlDisinfectants 202/5 -Appeal to all Officers 20614 -HIV/AIDS/HEP infected inmates - integration 210/1 -Needle Stick Injury and Exposure to lllV/AIDSIHEP B 23611 -fllV/AIDS Peer Educators Graduate (Mannus) 227/1 -World AIDS Day Report 257/6 -Asian AIDS Official Visits Lifestyles Unit 26814 -Purchasing of Pouches and Equipment 26811 -Lithgow first to introduce AIDS Training Program 276/4 -AIDS training program in Northern Region - Maitland 283/3 -Train the trainer course 283/5 -Grafton implements AIDS Training Program 296/2 -Disclosure of Inmates IDV/AIDSJHEP Status 286/3 -Update: CondomslNeedle and Syringe issues 287/4 -St Heliees completed AIDS Training Program 28813 -Oberon complete first two modules of AIDS Training 288/5 -RIC completes Training Program 28914 -Silverwater completes first section of Training 290/8 -AIDS Pouches replacement 29112 -Mulawa implements AIDS Training 291/3 -Long Bay Hospital Staff complete training 29116 -Cessnock implements AIDS Training 29215 -Goulbum Officers (10) complete Training 292/6 23 February 1995 CORRECTIVE SERVICES BULLETIN 15

GI PCI PLY

-Special Care Centre introduces AIDS training 28912 -Now Style .of Pouches and supply 29313 -AIDS Pouches - now fax number for ordering 293n -Tamworth introduocs AIDS Training Program 294/6 -Hospitality Program Pathways - Cessnock Kitchen Overseer 294n -Berrima completes AIDS Training 29512 -AIDS Training completed by Bathurst Staff 29913 -Certificates given to Orafton Staff 302/2 -Seminar for Program Organisers 30213 -Remand Centre implements AIDS Training Program 30313 -Special Care Unit finishes AIDS Training 30614

Annual Events -Year of Indigenous People 21112 -International Year of the Family 1994 217/10 -Anzac Day Man:h 1993 notice 220/1 -Anzac Day March details for 1994 26013 --,} -Anzac Day - withdrawal of contingent but Band to play 268/6 -Clean Up Australia Day - detainees play big part 27211 -Goulbum Officers join Anzac Day March 279/1 -Invitation to Annual Service at Academy 285n -Reminder rc Annual Service August 1994 28613 -Tabling of Annual Report 306/8

Appeals -Lodgement of Appeal Papers 19211

Appointments -Protocol Officer Plunkett 210/4 -Assistant Commissioner Operations 243n -Assistant Commissioner· Personnel and Education 277/4

Awards -List of Medals 22114 -Unclaimed medals list 223/5 -Honour for Band Member 235n -List of Honours approved 237/3 -Honours and Awards - notice re unclaimed medals/awards 141/9 I j -Unclaimed awards list - National Medals 255n -Special Care Unit wins Award 1993 259ft -Unclaimed medals - National 261n -Minister presents Violence Prevention Award 266/1 -March list of Awards and Honours 266/4 -Certificates awarded to bushfire fighters 269/1 -List of names for National, Service and Meritorious Medals 26914 -Service Medals presented at Cessnock 27114 -Bushfire Fighters Certificates - Nepean area 272/2 -Bushfire Fighters Honoured - sev.eral officers receive certificates 274/1 -Ollicer wins Gold Medal - Wheelchair rugby 282/1 -State and National Awards to Mulawa Inmates 28312 -Medals approved August 1994 to 9 staff 28915 -Unclaimed medals at September 1994 290/4 -List of Awards September 1994 29412 -Reminder re Medals presentation time frame 303/4

Berrima Correctional Centre -Bush Fire Crew - staff and inmates 25012

Bulletin Details -No Bulletin December 1992 205/] 1 -Items for ·publication procedures 215/6 16 CO.RRECTIVE SERVICES BULLETIN 23 February 1995

GI PCI PLY

-Correction to item in Issue 213 21612 -Survey - What do you think of the Bulletin? 229/1 -Deadline dates and publication dates 23812 -1994 list for publieation infonnation 25411 -No Bulletin over ChristmasINew Year 25518 ... Survey Response 258/1 -Items for publication update 27412 -Correction (refer 28515) 290/5 -No Bulletin - Xmas 1994 30615

Cessnock Concctional Centre -First in State to present HIVlPeer Ed Program(NESB) 20311 -Aboriginal Art - 17th Dobell Exhibition 277/11

Classification

1 -New Terminology regarding this Division 19811 -"Public Interest" Category Inmates 232/1 J -Security Classification ... Junee 24113 -J -Kirkconnel1 fe-classification 242/2 -Classification of Young Offenders 26311

Clubs -Bowls News 19614 -News from the Band 279/6 -Resale of liquor by social clubs 28811

Commissioner -Christmas Message 1992 206/1 -Christmas Message 1993 25512 -Privatisation ... Message from Commissioner 267/1 -1994 Christmas Greetings 30512

Committees -Gvt Corrective Services Advisory Service 255/15 -Job Evaluation Committee ... membership request 270/4 -Investigations Review Committee 276/1

Conununity Service -Training Centre Inmates help restore old ship 197/5

Computel's -Michaelangelo virus information 216/2

eooma Correctional Centre -Success to staff on Keyboard Course 203/6 . Year of Indigenous People Theme at Cooma 219/1 -Cooking Trade Certificate for Cooma Inmate 25519 -Inmate's work recognised - painting 25912 -All the News from Cooma 273/1 -Cortex business "best practice" accomplishment 28515

Conferences -Tenth Nat Behaviour Med Conference 21311 -Residential Conference - Academy 21m -Staff Officer and Regional Trainer Conference 22512 -Administrators Conference 269/3 -Welfare Officers Gonference Feb-March - at Academy 27012 -Customs Seminar at Glen Innes 295n

Corporate Strategy -Corporate Clothing Update 252/6 -Code of Conduct ·288/1 -Duty of Care 29211 23 February 1995 CORRECTIVE SERVICES BULLETIN 17

GI PCI PLY

-Prison Officers' Dress and Grooming 30211

Corrective Services Industries -Information on Correctprint services 29213

Deaths .Departmental Assistance for Burial, Cremation and Transportation Expenses 28211

Departmental News - What's Happening 27011 -What's happening at Mannus 28812 -News from Silverwater 289n -Big changes at Emu Plains 290/1 -News from Cooma 304/3

Drug and Alcohol -~ -Evaluation of Workers in Prison 198/4 -Role of D&A workers in Area Management 204/3

Education and Training -Kirkconnell Vocational Education 19511 -Visiting Scholarships 196/2 -Adult Lit Conference 196/3 -Pre-promotion Courses 196n & 8 -Institute of Criminology Conference 10/92 197/8 -Videos Released - Launched at Academy 198/1 -March Pre-promotion Course 20112 -Centre for Professional Development information. 198/2 -Orientation/Security Course 198/3 -Expressions of Interest - Lecturers for Ass.Dip Carr Admin 20213 -Management Development Unit Courses 1993 202/9 -GovemorslDeputy Gov Seminar 203/2 -Offenders Records System Training 203/8 -SGE Travelling Fellowship in PS Mgt 20412 -Scholarships/Study Assistance 20411 -Study time 20412 -Parole Officers complete training 205n ) -Expressions of Interest - Pre-promotion ·Course 20m -Desk Top PUblishing Course Ventura 208n -Centre for Pro fessional Development 208/10 -Cancellation Fee for Non Attendance at Courses 208/2 -Scholarships - thanks to participants 212/2 -Info on Study Time for Assoc. Dip Carr. Admin 212/5 -Computer Studies Course Info 212/3 -Enterprise Agreements - NSW Public Sector 21312 -Telephone Techniques Course 217/5 -Resource Package gets honour . 21913 -Fitness Leader Course Graduation 22112 -Management Development Program 22113 -Tertiary Training for Commissioned Officers 22413 -Offender Records Training July. Dec 22415 -Senior PO Pre-promotional courses 22713 -Second Oberon Training Course Completed 229/6 -Royal Institute of Public Admin Information 229n -Mgt Dev Program Tertiary Training for Commissioned Officers 23012 -Mgt Dev Unit Course July-December 230/3 -Start of New Mgt Dev Course 233/1 -Progression of First Class Officers 233n -Aus!. College of Psychology - courSe details 237/1 -Bails and ·Fines Courses 238/4 -Assoc. lecturers Workshop 238/5 -CLAS Examinations June 1993 238/6 i 18 CORRECTIVE SERVICES BULLETIN 23 February 1995

GI PCI PLY

-CLAS Examinations NovlDec 1993 23913 .. Telephone Techniques Course 23914 -CLAS Qualified Staff 24114 -Custodial Officers and Inmates attend TAFE 242/5 ·.Plagiarism Policy 242/1 -Fitness leaders course for Correctional Officers 24311 •Vocational Art Studies accreditation· L.B. 24315 ·New TAFE Progrsms 248/6 .. Mu)awa Courses .. Parenting Education 248n ·First AIDS Train the Trainer 248/8 ·UWS • Macarthur B. Soc Sci 248/9 .. Domestic Violence Education 24813 ·Mgt Dev Program details 25114 ·HIV Peer Ed Officer Survey 25115 -Inmate Literacy and Numeracy Release of Curriculum 25116 -Governors Briefing on Inmate Education 24914 -IT Courses 25214 -Pre-Promotional Courses 252n -) -January - July 1994 Mgt Dev Unit Courses 252/8 -Senior Officers Pre-promotion 254/6 -Literacy package for NESB Inmates 255114 -Inmates/Staff study together - Ed Unit RIC 255110 -Offender Records Training 256/6 -Study Assistance .. Scholarships 25613 -Approved Courses .. Study Assistance Scheme 25611 -Continuing Professional Dev 25612 -Overseas Study .. Churchill Fellowship 25712 ·Academy to train 160 recruits this year 1994 258/5 -Tertiary training for Commissioned Officers 25913 -Pilot Competency Based Vocational Program 25914 -Peer Educators address students - Tumbarumba High 25915 -Pre-Promotion Course - eligibility - Category One Officers 259/8 -Excellent Exam results at Mulawa 259/11 -Amendment to Approving Authorities for Study Time 260n -Welding Course 26113 -Fleet Mgt and Travel Seminar 261110 -Excellent response to Education Courses by Inmates 262/1 -Introduction Session Assoc. Dip Corr Admin at RIC 26213 -Inmate Education Publication - '~umbers Inside" 262/4 -Graduation from Fitness Course - Inmates and Officers 267/5 -English Course at Head Office 26915 -Achievements at Cessnock in Education area 269n -Update on Inmate Education Programs 27313 -CLAS qualified staff 273n -Senior PO Pre-Promotion Courses 27712 -Update on Inmate Education 27713 -Horticulture and Landscaping curriculum at Norma Parker Centre 277/5 -Fitness and Nutrition Course (Cessnock) 27m -Update on Vocational Development Programs 278/8 -Security and Emergency Procedures Course 27812 -Handbook for Inmates - written by inmates 27913 -Written communication course 28115 -Perfonnance Indicators 1989-1993 on Inmate Ed Programs 28112 -Mgt Dev Unit Courses July-December 1994 28118 -Travelling Fellowship in Public Sector Management 28213 -Orad Cert Mgt success 283/4 -Goulburn Officers pass AIDS training program 30113 ..continuing professional education for non-custodial staff 297/4 -Nationally accredited Ed Curriculum to be introduced 28713 -Progression to First Class PO 28712 23 February 1995 CORRECTIVE SERVICES BULLETIN 19

GI PC1. PLY

-Commercial cooking graduation 290/3 -Education Program Pathways .. details of aims/objectives 290/9 -Approved Courses TAFE 293/9 -Staff Development for Education Officers 293/2 .. Progression to First Class PO 29314 -CLAS Testing December 1994 293/5 -Presentation Skills Workshop 295110 -Inmates complete Carpentry course ex TAPE 295/6 -Churchill Scholarships for O/Seas study 29812 -Approved curriculum for inmates 10194 298/4 -Education programs at Glen Innes 298/5 -Staff Training .. Pacific Power 302/4 -Bush Fire Training for Oberon 302/5 -Night School at RIC 303/5 -IT Courses 305/3 -Young Offend~rs Staff Training 305n A EEO -Commissioner's Statement on Sex Based Harassment 20111 -Harassment Policy Statement 223/1 -What is EEO? 235/4 -Reminder of Harassment Policy 26812 -News from EEa UNIT .. mid 1994 events 28111 -Fair Ways; Supplement by Director of EO in Public Employment 282/2 -Reminder of Harassment Policy 30112 -Amendments to Anti-Discrimination Act 1977 291n -EAPS - what does it mean? 292/4 -ADDVT - Training Institute 30412 -AIDS train the trainer course 305/6 -47 Officers Graduate (probationary officers) 305/5

Employment -JP Application forms 19611 -Voluntary Redundancy - expressions of interest October 1994 29611 -Voluntary Redundancy - expressions of interest October 1994 297/5 -Flexible work practices 305/9

Escorting Prisoners ) -New Van added to fleet 261/5 -Escorts - cancellation advice 263/2 -Expenses of Prisoner Escorts 272/1

Fellowships -Prison Fellowship at Downing Centre Complex 195/2 -Chaplains - a thank you from an inmate at Tamworth 209/3 -Jewish Chaplaincy Service 217/2 -Lord Howe chaplain becomes Long Bay chaplain 267/4 -Chaplains day on Ahoriginality 279/8

FOI -Location and infonnation 24115

Functions/Exhibitions/Launches -Family Day September - Notification 19311 -Family Day Success Item 19611 -Emergency Services Party 199/4 -Christmas Party 1992 202n -Academy Brass Band Extravaganza Thanks 20211 -Police Open Day - Corrections Officer joins in 202/2 -Presentations to Lithgow Officers -' Training 205/1 -Theatre p'erfonnance at Norma Parker Centre 205/8 -Emergency Services Valentines Day Party 2)013 -Family Day April 1993 217/1 20 CORRECTIVE SERVICES BULLETIN 23 February 1995

GI PCI PLY

-Family Day No 2 21811 -Book Launch on Volunteers in Corrections 23014 -"Locked Up Art" - opening August 1993 242/8 -Art Behind Bars - Town Hall Exhibition - July 243/4 -Band Extravaganza- October 1993 25213 -RIC 0aI. Day 1993 25813 -Family Day a Big Hit at Remand Centre 26212 -St Heliees Inmate Art Exhibition 26215 -Dog Unit attracts crowds at Pet and Animal Expo 26311 -Darwin Reunion for Cyclone Rescuers 26613 -Reading and Writing Show 27215 .. Silverwatcr Pre-Release Dinner 277110 -Stafi7Family information night 279n -Maitland Show - CSI Displays 30112 -Inmates Art and Crall Room Opened 28514 -StatT Graphic Art competition 1995 30311 .. Bikers Make it Sunday with a Difference .. visit Parramatta 306/1 -Display attracts interest at Jacaranda Festival .. Grafton 305110 -) -StatT Family Day at Remand Centre 1994 305/8

-Fund Raising -Goulbum Inmates $7000 19211 .. Training Centre Inmates 192/5 -Red Cross thanks Long Bay Officers 208/4 -Industrial Centre raises $\332 for AIDS unit 208/5 .. Fun run cheque presented to Hospital 208/6 -Parklea help Disabled Children 19911 -Long Bay fun run - Children's Hospital $1200 20111 -Endurance Run by Officer for Sick Children 209/4 -Special Purpose Centre donates doll's house 21313 -Walk Against Want - March 1993 21412 -Cheque to aid homeless Street Kids 214/4 ... $8000 raised for Children '8 Hospital .. run by Maitland Officer 215/3 -Maitland Inmates give to Cancer Research 21812 -March 28 Walk raises $700 22111 -Berrima Correctional Centre Bike Ride raised $6]00 222/2 ~Red Nose Appeal - staff and inmates contribute 242110 -Grafton Ball raises $2850 for hospital 250/4 -RIC Wheelchair donation to Spina Bifeda Appeal 253/4 -Charity Day - Emu Plains $1200 raised 25714 -Charity fun run to be staged by Parklea 276/1 -Department donates 4 computers to Figtree School for children with disabilities 27811 -Officers and Detainees Help Charity Appeal (W'gong) $1576.15 29212 -Inmates, Officers run for sick children (Silverwater) 30613

Glen Innes -Good news from Glen Innes - education programs 242n -Inmate Education Update 24912

Goulbum Correctional Centre -Inmate's Poetry published in Criminology Australia 222/5 -Santa Claus visits 26012 -Achper Fitness Leaders' Course Completed 26813

Grafton Correctional Centre -Bowls Tournament 24012 -Centenary Ball October 1993 (sec Fund Raising also) 250/4

Health Matters -Hepatitis enquiries 19312 23 February 1995 CORRECTIVE SERVICES BULLETIN 21

GI PCI PLY

.. TB Survey successfully carried out 23313 -Disclosure of an inmate's HIV/AIDSIHEP Status 30111 .'

Junee Correctional Centre .opening brings review of Dept Operations 215/1 -Social Impact Study - September Report 25313

Leave .. Flex.i leave on Easter Thursday 26712 -Accrued Leave in excess of permissible limits 270/6

Legal Senices -Crown Legal Representation 266/1 -Facsimile Number for Legal Sem.ccs Branch 29615 -Crown Legal Representation 29213

Letters (-~ -Thank you from Wesley Gibson (Oberon) 22312 -Thank you to Band 22513 .. Thank you from a Cooma School re visit by staff 22612 .. Thank you to Band from Cootamundra Fund Raising Ball 230n -Policy regarding responses to Solicitors' Correspondence 26811 -Letter of thanks from Joanne and Grant McCwlum (wife of ex Mannus, D. Governor) 276/2 -Letter to Mr Klok from Uni of Sydney Visitor 27719 -Letter from RTA thanking staff and inmates of Glen Innes for assistance in clearing ground 28011 .. Thank you to Emu Plains for fundraising for Bradley Ives 29118 -Thank you from students from Lithgow for visit to Centre 294/3 -Thank you from Parklea for support for staff in accident 298/1 -Schools thank officers and PDC program assisting schools maintenance program 302/1 -National Adult Education Association praises Department 303/6 -Thanks to Wyong/Gosford staff from Solicitor 30612

Library -Amnesty 192/3 -Storage of Publications in Corrective Services Libral)' 214/8 -Unilinc co-op library network begins 224/1

Lithgow Correctional Centre -Presentation of Certificates to Officers 20511

Long Bay Complex -Nursel)' Plant Sale 193/5 -Nursery Sale 202/10 -Child Care Centre to Open 208/8 -Rotary plaque for Special Purpos~ Centre 226/3 -Life Styles Unit overview of function 233/8 -Prison Officer and Inmate assist Royal Blind Society reading books 255112 -New Initiative to prevent violence 29614

Maitland Correctional Centre -Inmates graduate from fitness Curriculum 25514

Mannus Afforestation Camp -Thank You from Mrs McCallum, wife of the late Deputy 20812 -New Programs impressive 23813 -Menu - revitalised - new course introduced 25418 -Cross Breeding introduced at Mannus 260/6 22 CORRECTIVE SERVICES BULLETIN 23 February 1995

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Methadone ..Approvals List for Correctional Centres in NSW Methadone Programs 19212 -Monitoring of NSW Prison Methadone Program 207/5

Minister -Message to Staff 197/2 -Christmas Message to staff 206/2 -Procedures for Invitations to Minister 21611 -Letter from Junee Student re Band 222/6 -List of Key Contacts in MID 229/3 -Christmas Message nec 1993 25511

-Minister presents Academy Certificates M 10/94 29511 -Minister outlines Departmental plans 299/1 -Ministers Xmaa Message 1994 30511

Ministerials -Correspondence procedures 20011 -, ! j Mulawa Training and Detention Centre -Dedication of Chapel at Mulawa 267/3

Newnes Youth Offenders Correctional Centre -Staff and Inmate Study .. evolution of Newnes Program 249/1

Nonna Parker Centre -Community Network - assists IDV/AIDS patients 227/4

Oberon Afforestation Camp -First Young Offenders Graduate 255/3

OH&S -Workers Compensation Claims Procedures 195/2 ·Procedures for Notice of Injury Fonns 212/3 -Chemical Warning Labels 214/6 ·Materials Safety - Data Sheets 217/8 -Reading the Materials Safety Sheets 219/4 -Lifting Awkward Loads 224/4 -Posture Perfect 227/5 -Working Safely with Ladders 229/4 -Respiratory Hazard 231/3 -Respiratory Protection 233/6 -Respirators - details 235/9 -Eye Safety - Avoiding eye injuries 237/4 -Eye Safety - glaases/goggles etc 239/2 -How noise affects hearing 241/8 -Lifting Basics 249/6 -Health Promotion Magazine 251/2 -Safety in the Workplace 251/3 -Occ Health and Safety Program .t Bathurst 259/6 -Removal of Halon Fire Extinguishers from all Units 268/8

Offenders Review Board (See Parole Board) -Jurisdiction to Grant Parole 197n ~Faxing information to Board 197/1 -Schedule for Prison and Parole Reports 20111 -Life Sentence Inmates 214/3 -Faxing of Schedules - new date and time 23611 -Court of Criminal Appeal - processes for Appeals 24111 -Council replaced Board 260/4 -Mobile Telephone Number for BoaM 272/4 -Submission of Inmate Complaint Foons 272/2 -Submission of reports prior to a consideration date 274/1 -Faxing Material to ORB 277/6 23 February 1995 CORRECTIVE SERVICES BULLETIN 23

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-Submission of Reports 281/4 -Preparation of reports for ORB 29111

Parklea Correctional Centre -Officers recognised for Service and commitment (183 years) 215/4

Parole -Federal Inmates .. Parole and Remissions 214/5 -Inmates liable for Deportation 22411 -Revocation of Parole 21112 .. Reports for inmates being considered for Parole 30111

Parklea Correctional Centre -Speechcraft comes to Parklea 240/3

Parramatta Correctionul Centre .Sports Leaders Course a success 21512 J ...= )' Periodic Detention J -Attendance Patterns 19915 I -Thank You letter re work done by Detainees Upper P'matta 202/6 -Community Projects 203/3 -Thank You to Silverwater PDC 20314 -Restoration of Historic Court House 203n -Detainees Clean up after Stonn 208/1 -Wollongong address details 24tn -Introduction of PD Field Officer 266/5 -Attendance Report 283n -Detainee gives S500 to worksite 295/4

Personnel - Staff Medical Appointments .. action ce non-attendance 192/6 ~Disciplinary Action for Minor Prison Offences 199/1 ~Leave Loadings and Pay in Advance 20012 ~ Tenninology of Coinmissioned Officer 200/1 -Staffing Arrangements Christmas 1992 20411 ~Leave at Chrisbnas 1992 20412 -Transport Disruptions ~ effect on leave 20515 )i -Transferred Officers - Disruption Allowance 205/10 ~Overseers reversion to Custodial Positions 207/6 " -Restructure of Dept - UnpJaced Officers 20111 -Notification to Personnel Services re Staff Movements 20812 -Approved Course for Study Assistance Scheme 209n -Teachers Workshop 210/1 -Membership drive by Royal Institute of Public Admin 21016 -EAPS - Community Language Allowance 211/3 -Suspension of DutylWithholding of Pay 21312 ~Payment of expenses associated with attendance at interview 21611 -New Ranking Structure 21116 ~Community Language Allowance 211111 ~Group Certificate Distribution 23015 -What is Job Evaluation? 23114 -Appearance and Grooming 231/1 -Four Key Steps of Job Evaluation 23211 ~lob Evaluation - details of Unit and other infonnation 234/6 -Promulgation of Code of Conduct 23515 ~Guarantee of Service 235/6 -Part time Maternity Leave 23911 -Recreation Leave Maximum Accrual 248/5 -Job Evaluation - Analysis Training Expressions of Int 25412 -Leave over ChristmasINew Year 25515 -Staffing Arrangements Christmaa 1993 255111 CORRECTIVE SERVICES BULLETIN 23 February 1995

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Young -Offenders Program -Rugby League for Young Offender. 199/3 -Champion Effort - touch football program 20813 .Changes to criteria for placement on Program 21313 -Community Project - Young Offenders 23413 -Employment Opportnnitie. for Young Offenders 25312 -Offender. help build new Work Release Scheme 278/4 -Young Offenders set pace - Emergency Services Training Course 279/9 YOUR Program 28116

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N.S.W. DEPT. OF CORRECTIVE SERVICES LIBRARV

Published under the authority o/Corrective Services Commissioner N R Smethurst

Correct Print Typeset at Mulawa and Printed by Parklea Print Service