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Welfare Officers Manual

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Welfare Officers Manual Welfare Officers o .Policy & Procedures I J, J Manual DATE DUE 23 JUL 1996 _ CJ ncr 'jQQ' " . Authorised for use by Welfare Officers of the NSW Department of Corrective Services by:- J.R.Paget Assistant Commissioner Personnel and Education . Compiled By:­ Bill Hodge Chief Welfare Officer May 1995 1111111111111111111111111111111111111111111111111111111111111111 3 933904682115 0 WELFARE OFFICERS POLICY & PROCEDURES MANUAL TABLE OF CONTENTS Amendment Notice .................................................. 1 1. CORRECTIVE SERVICES STRUCTURE 1.1 Organisational Chart ........................................ 2 1.2 Role of Welfare Service ...................................... 3 =-'! 2. CONDITIONS OF EMPLOYMENT 2.1 Equal Employment Opportunity ............................... 5 2.2 Flexitime. .. 7 2.2.1 Contract Hours ........................................... 7 2.2.2 Bandwidth. .. 7 2.2.3 Coretime ............................................. 7 2.2.4 Overtime ............................................... 7 2.2.5 Flexisheets ............................................ 8 2.2.6 Leave Forms .. .. 8 2.2.7 Fares ................................................. 8 2.2.8 Authority to Travel ...................................... 8 2.2.9 Motor Vehicle Allowances .................................. 9 2.2.9.a Approval to use Motor Vehicle for Official Use ........ 9 2.2.9.b Daily Deduction, Mileage Claims .................. 9 2.2.9.c Economic Use of Motor Vehicles ................... 10 2.2.9.d Insurance Claims, Private Motor Vehicle on Official Business .................................... 10 2.2.9 Travelling Compensation ................................. 10 2.3 Leave 2.3.1 Flexileave ............................................. .1 0 2.3.2 Recreation Leave ....................................... 11 2.3.3 Sick Leave ........................................... 11 2.3.4 Leave Without Pay ..................................... 12 2.3.5 Part-Time Leave Without Pay ............................. 12 2.3.6 Maternity Leave ....................................... 12 2.3.7 Adoption Leave ........................................ 13 2.3.8 Parental Leave. .. 13 WELFARE OFFICERS POLICY & PROCEDURES MANUAL 2.3.9 Special Leave ......................................... 13 2.3.10 Extended Leave ....................................... 13 2.3.11 Short Leave .......................................... 14 2.3.12 Military Leave ........................................ 14 2.3.13 Study Leave .......................................... 14 2.4 Professional Standards ...................................... 14 2.4.1 Dress Standards ....................................... 14 2.4.2 Conduct .............................................. 15 2.4.2.a. Strategies Which Can Be Adopted to Minimise the Development of Inappropriate Relationships . .. 16 2.4.2.h Options and Consequences ..................... 16 2.4.3 Duty of Care . .. 16 -'~, 2.5 Statistics.. .. 19 " 3. WORKING IN A CORRECTIONAL CENTRE 3.1 Area Management .......................................... 20 3.2 Case Management .......................................... 20 3.3 Reports .................................................. 20 3.4 Classification .............................................. 21 3.4.1 Contact Screening, Referral and Induction Program. .. 21 3.4.2 Program Review Committee (p.R.C.) ....................... 21 3.5 Law 3 .5.1 Warrants ............................................ , 23 3.5.2 Appeals . .. 23 3.5.3 Bail ................................................. 24 3.5.4 The Courts ........................................... 25 3.5.4.a. State Courts 3.5.4.a.1 Local Courts ........................... 25 3.5.4.a.2 District Courts .......................... 26 3.5.4.a.3 Supreme Court ......................... 26 3.5.4.a.4 Court of Criminal Appeal and High Court ..... 26 3.5.4.a.5 Coroner's Court .......................... 27 3.5.4.h Legal Aid 3.5.4.h.l Criminal Cases ......................... 27 3.5.4.h.2 Committal Proceedings ................... 27 3.5.4.h.3 District and Supreme Court ................ 28 WELFARE OFFICERS POLICY & PROCEDURES MANUAL 3.5.4.b.4 Prisoners' Legal Service (PLS) .............. 28 3.5.4.b.5 Legal Advice and Assistance ............... 29 3.5.5 Inmates Detained for Contempt of Court . .. 29 3.5.6 Criminal Deportations (General Information) .................. 31 3.5.6.a Inmates Liable for Deportation .................. 31 3.5. 6. b Extradition. .. 31 3.5.7 Legal Terms in Common Use 3.5.7.a Adjournment - for Hearing ..................... 32 3.5.7.b Affirmation - See Also Oaths ........... '......... 32 3.5.7.c Arrest ..................................... 32 3.5.7.d Bail ....................................... 33 3.5.7.e Barrister ................................... 33 3.5.7.f Bond ...................................... 33 3.5.7.g Criminal Law ............................... 33 3.5.7.h Crown Prosecutor ............................ 33 3.5.7.i Case History ................................ 34 3.5.7.j Chamber Magistrate .......................... 34 3.5.7.k Committal for Trial ........................... 34 3.5.7.1 Compensation - Criminal ....................... 34 3.5.7.m Crime ..................................... 34 3.5.7.n Defendant .................................. 34 3.5.7.0 Fine ....................................... 34 3.5.7.p Indictable Offence ............................. 34 3.5.7.q Juvenile .................................... 35 3.5.7.r Lawyer .................................... 35 3.5.7.s Legal Aid .................................. 35 3.5.7.t Lifer ...................................... 35 3.5.7.u Magistrate .................................. 35 3.5.7.v Oaths and Affirmations ........................ 35 3.5.7.w PlealMention ................................ 36 3.5.7.x Recognisance ............................... 36 3.5.7.y Remand .................................... 36 3.5.7.z Solicitor ................................... 36 3.5.7.a.l Young Person ............................... 36 3.9 Health 3.9.1 The Correctional Centre Health Team ....................... 36 3.9.2 The Objectives of the Correctional Centre Health Team ......... 37 3.9.3 The Members on A Correctional Centre Health Team ........... 37 3.9.4 The Goals of Each Health Team Member .............. , ..... 37 3.9.5 Who is Responsible for A Correctional Centre Health Team? ..... 38 3.9.6 How Often Should A Team Meet? .......................... 39 3.9.7 Which Inmates Should Be Dealt with by A Health Team? ........ 39 3.9.8 How Will the Issue ofConftdentiality Be Dealt with? ........... 39 WELFARE OFFICERS POLICY & PROCEDURES MANUAL 3.9.9 Special Provisions ..................................... 40 3.10 Security ................................................. 40 3.10.1 Staff Working in Correctional Centres ..................... 40 3.10.2 Escape Reporting Procedures ............................ 41 3.10.3 Telephone Use ....................................... 42 3.10.3.a Inter-Correctional Centre Telephone Calls ......... 43 3.10.3.a.1 Sample Letter ......................... 43 3.11 Deaths in Custody ......................................... 44 3.11.1 Immediate Response Procedures .......................... 44 3.11.1.a The Discovering Officerls ..................... 44 3.11.1. b Reports to the Media ......................... 45 3.11.1.c Notifying the Deceased's Next of Kin ........... 45 3.11.2 Welfare Officers' Immediate Response Procedures ............ 46 -~ 3.12 Serious Injury to An Inmate in Custody ....................... 47 3.12.1 Immediate Response Procedures .......................... 47 3.13 Funerals & Serious lliness .................................. 47 3.14 Marriage in Custody ....................................... 48 3.14.1 Guidelines .......................................... 48 3.14.2 Procedure ........................................... 49 3.15 Visits ................................................... 51 3.16 Escapes ................................................. 51 3.16.1 Escape Reporting Procedures ............................ 51 3.17 Media ................................................... 51 3.17.1 Media Access to Inmates ............................... 51 3.18 Field Visits ............................................... 51 3.19 Tax File Numbers ......................................... 52 3.19.1 Tax File Number Requirements .......................... 52 3.20 Senior Welfare Officer ..................................... 52 3.21 Student Placements ............................................53 3.22 Inmates Banking . .. 53 WELFARE OFFICERS POLICY & PROCEDURES MANUAL 4. CORRECTIONAL CENTRE SERVICES 4.1 Aboriginal Affairs . .. 54 4.1.1 Aboriginal Resource Unit. ................................. 54 4.1.2 Aboriginal Post-Release Programme ..........................54 4.2 Chaplaincy . .. 54 4.3 Drug & Alcohol . .. 55 4.4 Education. .. 55 4.5 Ethnic Affairs ............................................. 55 I J ~- 1 4.6 Parole . ................................................... 56 4.7 Psychology . .. 56 4.8 Special Needs . ............................................. 57 5. VISITING CORRECTIONAL CENTRE SERVICES 5.1 Aboriginal Legal Service . .................................... 58 5.2 Children of Prisoners Support Group .......................... 58 i 5.3 Community Justice Centres .................................. 58 5.4 CRC Justice Support ....................................... 59 5.5 Life After Prison (LAP) ..................................... 59 5.6 Maori Womens' League ....................................
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