MICHELIN® X® TWEEL Warranty Overview

MICHELIN® TWEEL® Airless radial tire Warranty Guide

Contents

MICHELIN® Tweel® Tire Warranty Overview ...... 3–4 Common Warranty Speciﬁ cations ...... 5 Parts of a Tweel® Airless Radial Tire ...... 5 Examination Tools ...... 6

MICHELIN® X® TWEEL® SSL AIRLESS RADIAL TIRES

Technical Speciﬁ cations: MICHELIN® X® Tweel® SSL Tires ...... 6 MICHELIN® X® Tweel® SSL Tire Torque Specs and Retreading ...... 7 Tweel® SSL Tire Warranty vs. Wear Guide ...... 8–12

MICHELIN® X® TWEEL® TURF AIRLESS RADIAL TIRES

Technical Speciﬁ cations: MICHELIN® X® Tweel® Turf Tires ...... 13 Tweel® Turf Tire Proper Installation Instructions ...... 13 Tweel® Turf Tire Warranty vs. Wear Guide ...... 14–17

MICHELIN® X® TWEEL® CASTERS

Technical Speciﬁ cations: MICHELIN® X® Tweel® Casters...... 17 Tweel® Caster Warranty vs. Wear Guide ...... 18

MICHELIN® X® TWEEL® UTV AIRLESS RADIAL TIRES

Technical Speciﬁ cations: MICHELIN® X® Tweel® UTV Tires ...... 19 MICHELIN® X® Tweel® UTV Tire Torque Specs ...... 19 Tweel® UTV Tire Warranty vs. Wear Guide ...... 20–21

MICHELIN® TWEEL® WARRANTY GUIDE | 2 MICHELIN® X® TWEEL Warranty Overview

A MICHELIN® X® TWEEL® airless radial tire is a single unit that replaces the current tire and wheel assembly. There is no need for complex mounting equipment and once they are bolted on, there is no air pressure to maintain. The unique energy transfer within the polyresin spokes helps reduce the “bounce” associated with pneumatic tires, while providing outstanding handling characteristics. They are designed to perform like pneumatic tires, without the inconvenience and downtime caused by fl at tires. At Michelin Tweel, we strive to be a leader in airless tire technology advancement, which is why we stand behind every Tweel with the MICHELIN® Tweel Warranty Plan™. This comprehensive protection package includes a limited mileage/hour warranty on every Tweel we make. This is just one of the many reasons why customers can purchase a set of MICHELIN® Tweels with confi dence. Use this guide to determine the warranty information for specifi c MICHELIN® Tweels. Here you’ll fi nd root cause analysis on Turf, SSL, UTV and Utility/Golf Cart Tweels. You will also fi nd warranty specifi cations for Turf, SSL, UTV and Utility/Golf Cart Tweels for easy reference when explaining the differences in tire warranty coverages to your customers.

Who is Covered? The original purchaser of new MICHELIN® X® Tweel® assemblies, bearing a Michelin serial number and purchased on or after July 1, 2018, is covered by the terms and conditions of this limited warranty. Any TWEEL® airless radial tires purchased before this date are covered under the Tweel Limited Warranty dated July 1, 2012. What is Covered and For How Long? MICHELIN® X® Tweel® assemblies used in normal service, listed by the OEM (Original Equipment Manufacturer) as being compatible with the size assembly being presented for claim, are covered against workmanship and material for the life of the original usable tread or 3 years from the date of purchase, whichever comes ﬁ rst. The original usable tread depth is the original tread down to the level of 4/32nds of an inch (3mm) of tread remaining. At that time, all warranties, express or implied, are terminated. Date of purchase is documented by new OEM (Original Equipment Manufacturer) vehicle equipment sales invoice or by new Tweel assembly sales invoice. If proof of purchase cannot be documented, the age of the Tweel assembly and replacement eligibility will be determined at the sole discretion of the Michelin Representative or Authorized Michelin Dealer inspecting the Tweel assembly in question. For this reason, it is very important that you retain the proof of purchase documentation. Replacement charge, (if any) will be made based on the condition of the Tweel assembly, as assessed by the Michelin Representative or Authorized Michelin Dealer inspecting the Tweel assembly being submitted for warranty claim.

What is Not Covered? MICHELIN® X® Tweel® assemblies which become unserviceable due to: • The attachment of any foreign object or implement (not speciﬁ cally approved or applied by Michelin) to the interior or exterior of the Tweel assembly • Impact damage, cuts, snags, machine damage, machine accident/collision, ﬁ re , mis-mounting, chemical corrosion, chemical exposure, lightning, or contact with electrical power lines, overload, misapplication, misuse, neglect, operation at excessive speed, environmental temperatures outside the range of -40F to 240F, chain damage, and/or mechanical condition of the vehicle • Loss of time, inconvenience, loss of use of vehicle, or consequential damage • Tweel assemblies over 3 years old, based on new OEM vehicle sales invoice, new Tweel assembly sales invoice or determination by a Michelin Representative • Improper repair • Ozone or weather cracking • Casing value with more than one retread

MICHELIN® TWEEL® WARRANTY GUIDE | 3 The MICHELIN® X® Tweel® SSL assemblies have a prorated limited warranty based on tread wear within the ﬁ rst 3 years from date of purchase. The usable MICHELIN® X® Tweel® SSL tread depth is the original tread down to the level of 4/32nds (3mm) of tread remaining. The MICHELIN® X® Tweel® SSL assembly casing is also warranted up to and including the ﬁ rst retread, as long as it remains within the 3-year period from original purchase date. All other MICHELIN® X® Tweel® assemblies carry a 3-year time based prorated limited warranty.

How Replacement Charges for Warranty Claims are Determined Any MICHELIN® X® Tweel® assembly is covered by this limited warranty that becomes unserviceable due to a workmanship and materials condition, within the time and tread depth limits indicated above, will be replaced with a comparable new MICHELIN® X® Tweel® assembly at the sole discretion of the Michelin Representative inspecting the Tweel assembly. The replacement charge will be determined using such factors as the age of the Tweel assembly, how long it has been in service, and the nature of the application in which the Tweel assembly was being used. (See “What Is Covered and For How Long.”)

What Owners Must Do When making a claim under the terms and conditions of this limited warranty, the owner must present the Tweel assembly and documentation showing the date of purchase to the appropriate Michelin Sales Representative or Authorized Michelin Dealer. Personal identiﬁ cation may be required and the vehicle on which the Tweel assembly was/were mounted must be available for inspection. MICHELIN® X® Tweel® LIMITED WARRANTY ONLY CLAIMS SUBMITTED ON A CURRENT MICHELIN WARRANTY CLAIM FORM, PROPERLY EXECUTED AND SIGNED BY THE APPROPRIATE MICHELIN SALES REPRESENTATIVE OR AUTHORIZED MICHELIN DEALER, AND SIGNED BY THE OWNER, WILL BE RECOGNIZED AS VALID. WARNING: DISREGARDING ANY OF THE SAFETY PRECAUTIONS OR OPERATIONAL GUIDELINES LISTED IN THE VEHICLE OEM’s DATA BOOK OR MAINTENANCE GUIDE MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. ALWAYS TORQUE WHEEL FASTENERS IN THE PROPER SEQUENCE, AND IN ACCORDANCE WITH VEHICLE OEM RECOMMENDATIONS. ENSURE ALL LIFTING AND SECURING PROCEDURES FOR EQUIPMENT ARE FOLLOWED. MODIFICATION OF THE X® TWEEL® FOR PURPOSES OTHER THAN THE ORIGINAL MANUFACTURERS USE IS STRICTLY PROHIBITED. THE MICHELIN® X® Tweel® ASSEMBLIES ARE NOT APPROVED FOR HIGHWAY USE. Some counties and states in the USA allow vehicles to be used on public roads. A Department of Transportation approved tire is not currently required by the counties and states in the USA that allow the use of a vehicle on public roads. Please consult local or state laws for using your vehicles on public roads. MICHELIN® X® Tweel® assemblies used in normal service, listed by the OEM (Original Equipment Manufacturer) as being compatible with the size assembly being presented for claim, are covered against workmanship and material for the life of the original usable tread, hour/mileage warranty, 3 years from the date of purchase, or whichever comes ﬁ rst. WARNING: DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND INSTRUCTIONS CONTAINED IN THE DATA BOOK OR MAINTENANCE GUIDE MAY RESULT IN TIRE FAILURE OR EXPLOSION CAUSING SERIOUS PERSONAL INJURY OR DEATH.

MICHELIN® TWEEL® WARRANTY GUIDE | 4 X TWEEL Common Warranty Specifications

The most common warranty specifi cations for the Michelin Tweel are defi ned below. These are some but not all the possible reasons for warranty of a Michelin Tweel. • If there are: Greater than 5 total broken spokes (broken all the way across the width of the spoke and not caused by impacts or road hazards), • If there are: Greater than 2 consecutive broken spokes (broken all the way across the width of the spoke and not caused by impacts or road hazards) • If there is a separation: Greater than 50 mm (2 in) separation depth (the circumferential length of the separation is not part of the warranty specifi cations and can continue to be used unless 50 mm deep, not caused by impacts or road hazards). • Improper mounting or over-torquing lug nuts or studs will void Tweel warranty. Keep in mind, the way the Tweel® tire is designed to function, it can support its full load rating even with 50% of the Polyresin Spokes broken. The shear beam acts at the support by suspending the load of the machine. We are also continuously making process updates to minimize polyresin separations. The Tweel® tire is still operational at normal capacity with a less than a 50 mm separation as well as with less than the previously mentioned broken spoke guidelines. The above guidelines apply to all the Tweel products and can be referenced on the Tweel website at https://tweel.michelinman.com/faq.html

Parts of a Tweel® Airless Radial Tire

Polyresin Spokes

Shear Beam

Metal Hub

MICHELIN® TWEEL® WARRANTY GUIDE | 5 Examination Tools

1 2 1. Screwdriver

2. Wax Marker

3. Tread Depth Gauge

4 6 4. Separating Tool

5 5. Flashlight 6. Tape Measure

Technical Specifications: X® TWEEL® SSL Tires

Center Max Max Section Contact Tread Tire Center Bolt Wheel Hole Load Speed Width Area Depth Weight MSPN CAI/CAD Size/Description Line Color Pattern Offset (in) Dia. (in) (lbs) (mph) (in) O.D. (in) (in2) (32nds) (lbs) 12N16.5 TWEEL SSL2 -24 or +15 07013 357108-103 SSL Black 8x8" 6.00 4400 9 12.1 33.1 61.4 31 211.0 All Terrain mm 12N16.5 TWEEL SSL2 -24 or +15 45604 976836-101 SSL Black 8x8" 6.00 4400 9 12.1 33.9 53.1 48 240.0 Hard Surface Traction mm 10N16.5 TWEEL SSL2 -20 or +10 93405 817393-101 SSL Black 8x8" 6.00 3700 9 10.6 30.2 59.6 31 160.0 All Terrain mm 10N16.5 TWEEL SSL2 -20 or +10 69607 883466-101 SSL Black 8x8" 6.00 3700 9 10.6 31.1 51.3 48 190.0 Hard Surface Traction mm 12N16.5 TWEEL SSL -58, -34, +22, 76642 709241-101 SSL Black Various N/A 4400 9 12.1 33.1 61.4 31 226.0 All Terrain 2-Piece Hub or + 46mm 12N16.5 TWEEL SSL -58, -34, +22, 56289 170674-101 Hard Surface Traction SSL Black Various N/A 4400 9 12.1 33.9 53.1 48 255.0 or + 46mm 2-Piece hub

Center Tire Center Bolt Hole MSPN CAI/CAD Size/Description Line Color Common Fitments Pattern Wheel Offset (in) Dia. (in) 47139 419992_199 Hub Adapter for use with 12N16.5 2-Piece Tweels SSL Orange Case backhoe loaders 8x10.91" -58, -34, +22, or + 46mm 8.75 47462 481115_199 Hub Adapter for use with 12N16.5 2-Piece Tweels SSL Red Bobcat SSLs 8x10.75" -58, -34, +22, or + 46mm 9 47868 291074_199 Hub Adapter for use with 12N16.5 2-Piece Tweels SSL Black SSLs & similar machines 8x8" -58, -34, +22, or + 46mm 6 04630 336820_199 Hub Adapter for use with 12N16.5 2-Piece Tweels SSL Black Truck Mounted Forklift 10x140mm -58, -34, +22, or + 46mm 3.68 47999 336959_199 Hub Adapter for use with 12N16.5 2-Piece Tweels SSL Black Blank for custom applications Blank -58, -34, +22, or + 46mm Blank

MICHELIN® TWEEL® WARRANTY GUIDE | 6 Michelin® X® Tweel® SSL Airless Tire Torque Specs and Retreading

Torque Specifi cations • Ensure appropriate lug nuts are used per the application (conical, fl at seat, etc.). • Tighten lug nuts to a snug “fi nger tight” condition (no wobble evident between the MICHELIN® Tweel® airless tire and the mounting surface. • Next, torque each lug nut to 200 lb-ft or to the machine manufacturer’s torque specifi cations, in a “star pattern” sequence. • Lug nuts should be retorqued after fi rst ten hours of use, and during every maintenance interval.

Retread Guidelines • Remove the X® Tweel® SSL tire from service for retreading at 4/32” (3mm) remaining tread depth. • The retread should be cured at approximately 98º C (208º F) – no more than 100º C (212º F) for at least 4 hours. • The time required may vary based on the tread thickness. NOTE: There is no tread wear indicator on the Tweel® airless radial tires. Tweel® tires that are worn past 4/32” are not considered retreadable.

Retread Recommendations and Location of Belts

Targeted Buffed X® Tweel® Size Tread Width Bufﬁ ng Radius Circumference Belt Width Undertread Thickness 10N16.5 AT W255 to W265 88.8” (2255 mm) 9.5” (242 mm) <1 mm 12N16.5 AT Flat or Maximum Radius 97.5” (2475 mm) 1 mm W29 to W300 10.7” (272 mm) 12N16.5 HST 96.9” (2460 mm) <1 mm

Ways to Increase the Life of an X® Tweel® SSL Tire: • Repair all cracked spokes as soon as possible to blunt the crack tip and slow crack growth. • See https://tweel.michelinman.com or contact your local dealer for questions on repairing cracked spokes. • Tweel® spokes are not indestructible, so it is important to avoid impacts and sharp cutting edges and other hard objects as much as possible. • Rotate tires when half worn.

MICHELIN® X® Tweel® SSL Warranty: 3 Years or 2,000 Hours of Usable Tread

WARRANTABLE

Manifestation – Separations • Movement or looseness between steel hub and polyresin.

Root Cause • Poor adhesion between steel hub and polyresin during manufacture.

Actions • Movement or looseness of hub may eventually result in loss of use. • Shallow separations contained to the edge of the hub may not propagate further. • If hub is loose or has movement, contact Michelin representative.

MICHELIN® TWEEL® WARRANTY GUIDE | 7 X® TWEEL® SSL Tire Warranty vs. Wear Guide

WARRANTABLE

Manifestation – Separations • Deep separations between shear beam and polyresin spokes (>50mm deep).

Root Cause • Poor adhesion between rubber in the shear beam and polyresin during Separated bond between polyresin and manufacture. shear beam (>50mm). NOTE: Small Actions separations typically do not get larger. • Deep voids may eventually result in loss of use. • Shallow separations, contained to the edge of the shear beam, have traditionally NOT propagated further. • ACTION: If <50mm, continue to monitor depth and if separation deepens, alert Michelin representative for assessment.

WARRANTABLE

Manifestation – Separations • Deep separations between steel hub and polyresin spokes (>50mm in depth).

Root Cause • Poor adhesion between steel in the hub and polyresin during manufacture.

Actions • Deep voids may eventually result in loss Separated bond of use. between polyresin and shear beam (>50mm). • Shallow separations, contained to the NOTE: Small edge of hub, have traditionally NOT separations typically propagated further. do not get larger. • ACTION: If <50mm, continue to monitor depth and if separation deepens, alert Michelin representative for assessment.

MICHELIN® TWEEL® WARRANTY GUIDE | 8 X® TWEEL® SSL Tire Warranty vs. Wear Guide

NOT WARRANTABLE

Manifestation – Spoke Damage (External Object) • SSL assembly has a broken spoke, cut or tear due to external object striking with force.

Root Cause • Caused by impact with road hazards, ﬁ eld debris or other objects such as metal or rocks striking polyresin spokes.

Actions • Remove any captured objects. • Ensure operators are aware of potential job site hazards. • As long as the TWEEL® tire continues to provide traction and support of the loader, it may continue to be used.

NOT WARRANTABLE

Manifestation – Spoke Damage, Spoke Cuts, Torn Spokes • TWEEL® assembly has a broken spoke, cut or tear. Signs of external aggression are evident. Some spokes will start as Witness marks localized damage and propagate across (scratches) are “In the width of the spoke. Line” with cut & damaged spokes. Root Cause • Caused by impact with road hazards, ﬁ eld debris or other objects such as metal or rocks striking polyresin spokes.

Actions • Ensure Operators are aware of hazards. • As long as the TWEEL® tire continues to provide traction and support of the loader, it may continue to be used.

MICHELIN® TWEEL® WARRANTY GUIDE | 9 X® TWEEL® SSL Tire Warranty vs. Wear Guide

WARRANTABLE

Manifestation – Broken or Cracked Spokes • TWEEL® assembly has a broken or cracked spoke. Signs of external aggression are NOT evident. Caution – Some spokes will start as localized damage and propagate across the width of the spoke. Check both sides. INTERIOR No witness marks are seen Root Cause on either side of the spokes. • Potentially caused by the manufacturing process. NOTE: (Always inspect the both interior and exterior. Review required. Cuts can propagate from either side and appear clean Actions when only looking at only one side.) • Remove and replace. • Return to Michelin, if: – Greater than 5 total broken spokes (broken all the way across the width of the spoke and not caused by impacts or road hazards). – Greater than 2 consecutive broken spokes (broken all the way across the width of the spoke and not caused by impacts or road hazards). EXTERIOR

WARRANTABLE

Manifestation – Broken or Cracked Spokes • TWEEL® assembly has a broken or cracked spoke. Signs of external aggression are NOT evident. Caution – Some spokes will start as localized No witness marks are seen on either side of the spokes. damage and propagate across the width of the NOTE: (Always inspect the both interior and exterior. Cuts can spoke. Check both sides. propagate from either side and appear clean when only looking at only one side.) Root Cause • Caused by ﬂ exion of spoke on weak section of polyresin. • NOTE: This does NOT have a starting point at the edge of the spokes.

Actions • Remove and replace.

MICHELIN® TWEEL® WARRANTY GUIDE | 10 X® TWEEL® SSL Tire Warranty vs. Wear Guide

WARRANTABLE

Manifestation – Spoke Tear, Center of Spoke, Not at Edge • TWEEL® assembly has broken spoke, cut or tear. Some spokes will start as a localized damage and propagate across the entire spoke.

Root Cause – Manufacturing • Potentially caused by the manufacturing process. • NOTE: This does NOT have a starting point at the edge of the spokes.

Actions • Remove and replace. • This issue is Warrantable if: – Greater than 5 total broken spokes (broken all the way across the width of the spoke and not caused by impacts or road hazards). – Greater than 2 consecutive broken spokes (broken all the way across the width of the spoke and not caused by impacts or road hazards).

NOT WARRANTABLE

Manifestation – Bent, Dented or Damaged Hub • TWEEL® hub assembly has dings, tears, divots, scrapes or damage to the hub.

Root Cause – Foreign Objects • Caused by blunt impact with ﬁ xed objects.

Actions • Ensure operators are aware of hazards. • As long as the TWEEL® tire continues to provide traction and support of the loader, it may continue to be used.

MICHELIN® TWEEL® WARRANTY GUIDE | 11 X® TWEEL® SSL Tire Warranty vs. Wear Guide

NOT WARRANTABLE

Manifestation – Cuts, Chunks or Gouges in the Shear Beam Area • TWEEL® shear beam exhibits cuts, tears or aggression due to external contact with curbing, asphalt, rocks, steel beams, railroad tracks, etc.

Root Cause – Foreign Objects • Caused by impact with sharp and ﬁ xed objects. Sometimes, the cuts are exacerbated by wheel spinning.

Actions • Ensure operators are aware of hazards. • As long as the TWEEL® tire continues to provide traction and support of the loader, it may continue to be used.

NOT WARRANTABLE

Manifestation – Cuts, Chunks or Gouges in the Tread Area • TWEEL® assembly exhibits cuts, chunks or gouges in the tread area.

Root Cause – Foreign Objects • Caused by impact with sharp and ﬁ xed objects. Sometimes, the cuts are exacerbated by wheel spinning.

Actions • Ensure operators are aware of hazards. • As long as the TWEEL® tire continues to provide traction and support of the loader, it may continue to be used. • Monitor tread depth and remove for retreading at 4/32”.

MICHELIN® TWEEL® WARRANTY GUIDE | 12 Technical Specifications: X® TWEEL® TURF Tires

Center Max Max Section Tread Tire Center Bolt Wheel Hole Load Speed Width Depth Weight MSPN CAI/CAD Size/Description Line Color Pattern Offset (in) Dia. (in) (lbs) (mph) (in) O.D. (in) (32nds) (lbs) 78245 361420_101 18x8.5N10 X-Tweel Turf Turf Black 4on4" -0.4 2.83 705 25 8.1 18.8 8 27.6 09653 242940_101 18x8.5N10 X-Tweel Turf Turf Black 4on4" -0.4 2.83 705 25 8.1 18.8 8 27.6 01133 019985_101 18x8.5N10 X-Tweel Turf Comfort Turf Black 4on4" -0.4 2.83 529 25 8.1 18.8 8 28.4 37968 865514_101 22x11N12 X-Tweel Turf Turf Black 4on4" -1.1 2.83 529 16 9.7 21.2 12 38.3 47260 318203_101 22x11N12 XL X-Tweel Turf Turf Black 5on4.5" -1.38 3.19 727 16 9.7 21.2 12 40 50357 332857_101 24x12N12 X-Tweel Turf Turf Black 4on4" -0.75 2.83 750 16 10.7 23.4 12 47.7 77185 436629_101 24x12N12 X-Tweel Turf Turf Black 4on4" -2.2 2.83 750 16 10.7 23.4 12 48.2 54411 472782_101 24x12N12 X-Tweel Turf Turf Black 5on4.5" -1.3 3.19 750 16 10.7 23.4 12 47.7 14365 169991_101 24x12N12 X-Tweel Turf Turf Black 5on4.5" 0.67 3.19 750 16 10.7 23.4 12 47.7 06358 252641_101 24x12N12 XL X-Tweel Turf Turf Black 4on4" -2.2 2.83 868 16 10.7 23.4 12 49.4 01674 124062_101 26x12N12 X-Tweel Turf Turf Black 4on4" -0.87 2.83 862 16 10.7 25.5 12 57.6 60546 004510_101 26x12N12 X-Tweel Turf Turf Black 5on4.5" -2.2 3.19 862 16 10.7 25.5 12 57.9 03023 561237_102 26x12N12 X-Tweel Turf Turf Black 5on4.5" 0.67 3.19 862 16 10.7 25.5 12 57.9 08189 473363_101 26x12N12 XL X-Tweel Turf Turf Black 4on4" -0.87 2.83 1030 16 10.7 25.5 12 58.6 25913 920886_101 26x12N12 XL X-Tweel Turf Turf Black 5on4.5" -2.2 3.19 1030 16 10.7 25.5 12 60.3 25926 657585_101 26x12N12 XL X-Tweel Turf Turf Black 5on4.5" 0.67 3.19 1030 16 10.7 25.5 12 59.4

Proper Installation Instructions

Action Required Star Pattern Sequence for Tightening Lug Bolts Inspect and verify that the MICHELIN® X® TWEEL® tire and wheel assembly is mounted properly.

MICHELIN® X® TWEEL® Airless Radial Tire to Machine Torque Specifi cation • Ensure lug nuts with a 60° conical seat are used, and free from damage as pictured. • Tighten lug nuts to a snug “fi nger tight” condition (no wobble evident between the MICHELIN TWEEL tire and wheel assembly and the mounting surface). 4-Bolt Hub 5-Bolt Hub • Then torque each lug nut to the machine manufacturer’s specifi cations in a ‘star pattern’ sequence (see illustration on right). • DO NOT EXCEED 75 lb-ft! • Lug nuts should be re-torqued after fi rst 10 hours of use, and during every maintenance interval. Good Stud Good Lug Nut MICHELIN® X® Tweel® ZTR/Turf Warranty: 3 Years or 2,000 Hours or Usable Tread Life

MICHELIN® X® Tweel® Golf Cart Warranty: 3 Years or 12,000 Miles or 20,000 Kilometers

Incorrect mounting can lead to separation of the TWEEL Damaged Stud – Do Not Use WARNING from the vehicle, loss of control, serious injury or death. Worn Lug Nut – Do Not Use

MICHELIN® TWEEL® WARRANTY GUIDE | 13 X® TWEEL® Turf Tire Warranty vs. Wear Guide

WARRANTABLE (If >50mm Deep)

Manifestation – Separations • Deep separations between shear beam and polyresin spokes (>50mm deep).

Root Cause • Caused by poor adhesion between rubber in the shear beam and polyresin during manufacture.

Actions • Deep voids will eventually cause problems in ﬁ eld. • Shallow separations contained to edge of shear beam have traditionally NOT propagated further. • ACTION – Continue to monitor the depth and if they deepen, contact your Michelin representative.

NOT WARRANTABLE

Manifestation – Wallowed Bolt Holes • Assembly has wallowed out and misshapen bolt holes.

Root Cause • Incorrect size lug nuts. • Worn lug nuts (taper). • Mounting lug nuts backwards. • Incorrect mounting procedures (i.e. torquing procedures or pattern).

Actions • Ensure lug nuts and threads of mounting bolts are in good condition each time TWEEL assembly is removed. Replace worn bolts and lug nuts. • Ensure lug nuts with a 60° conical seat are used. • Tighten lug nuts to a snug “fi nger tight” condition (no wobble evident between the MICHELIN TWEEL tire and wheel assembly and the mounting surface). • Then torque each lug nut to the machine manufacturer’s specifi cations in a “star pattern” sequence. • Lug nuts should be re-torqued after fi rst 10 hours of use, and during every maintenance interval.

MICHELIN® TWEEL® WARRANTY GUIDE | 14 X® TWEEL® Turf Tire Warranty vs. Wear Guide

NOT WARRANTABLE

Manifestation – Damaged/Torn Spokes • TWEEL® assembly has a broken spoke, cut or tear. Signs of external aggression are evident. Some spokes will start as localized damage and propagate across the entire spoke.

Root Cause – Foreign Objects • Caused by impact with road or ﬁ eld hazards, or loose objects such as metal or rocks striking polyresin spokes at speed.

Actions • Ensure Operators are aware of hazards when mowing. • As long as TWEEL® tire continues to provide traction and support of mower it may be used.

WARRANTABLE

Manifestation – Spoke Tear, Center of Spoke, Not at Edge • TWEEL® assembly has broken spoke, cut or tear. Some spokes will start as a localized damage and propagate across the entire spoke.

Root Cause – Manufacturing • Caused by ﬂ exion of spoke on weak section of polyresin. • NOTE: This does NOT have a starting point at the edge of the spokes.

Actions • A Michelin representative should be informed promptly if this is observed. • As long as TWEEL® tire continues to provide traction and support of mower it may be used. • This issue is Warrantable if: – Greater than 5 total broken spokes (broken all the way across the width of the spoke and not caused by impacts or road hazards). – Greater than 2 consecutive broken spokes (broken all the way across the width of the spoke and not caused by impacts or road hazards).

MICHELIN® TWEEL® WARRANTY GUIDE | 15 X® TWEEL® Turf Tire Warranty vs. Wear Guide

NOT WARRANTABLE

Manifestation – Spoke Damage by Embedded Object) • Tweel® assembly has a broken spoke, cut or tear due to external object striking with force.

Root Cause – Foreign Objects • Caused by impact with road or ﬁ eld hazards, or loose objects such as metal or rocks striking polyresin spokes at speed.

Actions • Ensure operators are aware of potential job site hazards. • As long as the TWEEL® tire continues to provide traction and support of the mower, it may continue to be used.

NOT WARRANTABLE

Manifestation – Shear Beam Damage by Curbs, Objects • Tweel® Assembly has surface cuts, tear, or aggression due to external striking of curbing, asphalt, rocks, etc.

Root Cause – Foreign Objects • Caused by impact with road or ﬁ eld hazards, or loose objects such as metal or rocks striking shear beam at speed.

Actions • Ensure Operators are aware of potential job site hazards. • As long as the TWEEL® tire continues to provide traction and support of the mower, it may continue to be used.

MICHELIN® TWEEL® WARRANTY GUIDE | 16 X® TWEEL® Turf Tire Warranty vs. Wear Guide

NOT WARRANTABLE

Manifestation – Wobble • TWEEL® assembly displays non-concentric lateral run-out tolerances that effect ride.

Root Cause – Impact Damage • Normally caused from oblique striking of curbs at high speed.

Actions • Take care when climbing curbs to approach slowly.

Technical Specifications: X® TWEEL® Caster

Center Max Max Section Tread Tire Center Mower Deck Width/ Hole Load Speed Width Depth Weight MSPN CAI/CAD Size/Description Line Color Common Fitments Dia. (in) (lbs) (mph) (in) O.D. (in) (32nds) (lbs) 13x6.5N6 X-Tweel Turf 73818 529089_101 Turf Black 1/2" or 5/8" axle bolts 5/8 290 16 5.7 13.7 7 11.7 Caster Grooved (boxed) 13x6.5N6 X-Tweel Turf 52441 786694_101 Turf Black 3/4" axle bolts 3/4 290 16 5.7 13.7 7 11.7 Caster Grooved (boxed) 13x6.5N6 X-Tweel Turf 41011 462981_101 Turf Black 1/2" or 5/8" axle bolts 5/8 290 16 5.7 13.4 7 12.0 Caster Smooth (boxed) 13x6.5N6 X-Tweel Turf 05768 969970_101 Turf Black 3/4" axle bolts 3/4 290 16 5.7 13.4 7 12.0 Caster Smooth (boxed)

MSPN CAI/CAD Size/Description Tire Line Center Color Mower Deck Width/Common Fitments 34578 899379_199 Caster Spacer for 1/2" axle, 5/16" bushing, 6-3/8" fork opening Turf Grey Steel Mean Green, Older Cub Cadet, Lesco 38182 391030_199 Caster Spacer for 1/2" axle, 5/8" bushing, 7" fork opening Turf Grey Steel Scag Patriot / Cheetah, Bad Boy, Kubota 40653 857027_199 Caster Spacer for 1/2" axle, 1" bushing, 7-3/4" fork opening Turf Grey Steel eXmark/Toro, Scag V-Ride & Tiger Cat 65019 227555_199 Caster Spacer for 3/4" axle, 1" bushing, 7-3/4" fork opening Turf Grey Steel Hustler Big Dog, Wright, Ferris, Cub Cadet 34193 146756_199 Caster Spacer for 5/8" axle, 5/8" bushing Turf Yellow Steel John Deere Z997 30927 280161_199 Caster Bearing Dust Caps 2-1/8" Diameter, 3/4" Center hole Turf Grey Steel All Casters

MICHELIN® TWEEL® WARRANTY GUIDE | 17 X® TWEEL® Caster Warranty vs. Wear Guide

WARRANTABLE

Manifestation – Wobble • Polymer material around the hub area has cracked and/or broken.

Root Cause • Combination of severe use, original material selection, or variation in manufacturing process parameters.

Actions • Remove and replace. • Contact your Michelin representative.

WARRANTABLE

Manifestation – Wobble • Polymer tread has cracked across the crown.

Root Cause • Combination of severe use, original material selection, or variation in manufacturing process parameters.

Actions • Remove and replace. • Contact your Michelin representative.

WARRANTABLE

Manifestation – Wobble • Bushing/Bearing area has ﬁ lled with outside materials.

Root Cause • Not having installed dust covers when Tweel Caster was put into service.

Actions • Remove and replace. • Contact your Michelin representative. • Install dust covers whenever using this ﬁ tment. • Dust covers must be installed to maintain Tweel warranty.

MICHELIN® TWEEL® WARRANTY GUIDE | 18 Technical Specifications: X® TWEEL® UTV Tires

Center Max Max Section Tread Tire Center Bolt Wheel Hole Load Speed Width Depth Weight MSPN CAI/CAD Size/Description Line Color Pattern Offset (in) Dia. (in) (lbs) (mph) (in) O.D. (in) (32nds) (lbs) 68495 316179-101 26x9N14 X-Tweel ATV UTV Black 4x110mm +45mm 2.7 506 50 8.9 25.7 24 50.5 65631 615832-102 26x9N14 X-Tweel UTV UTV Black 4x110mm +52mm 2.7 715 50 8.9 25.7 24 50.5 01638 824661-101 26x9N14 X-Tweel UTV UTV Black 4x156mm +30mm 5.2 715 50 8.9 25.7 24 50.5 36384 876426-101 26x9N14 X-Tweel UTV UTV Black 4x137mm +48mm 4.13 715 50 8.9 25.7 24 50.5 43096 257086-101 26x9N14 X-Tweel UTV UTV Black 5 on 4.5" +25mm 3.13 715 50 8.9 25.7 24 50.5 65492 396708_101 26x9N14 X-Tweel UTV UTV Black 4x115mm +52mm 2.7 715 50 8.9 25.7 24 50.5 64998 199685_101 26x11N14 X-Tweel UTV UTV Black 4x110mm +22 mm 2.70 1157 50 11.9 25.8 22 81.4 82599 842835_101 26x11N14 X-Tweel UTV UTV Black 4x156mm +42 mm 5.20 1157 50 11.9 25.8 22 81.4 29242 094026_101 26x11N14 X-Tweel UTV UTV Black 4x137mm +35 mm 4.13 1157 50 11.9 25.8 22 81.4 10545 812358_101 26x11N14 X-Tweel UTV UTV Black 5 on 4.5" +40 mm 3.13 1157 50 11.9 25.8 22 81.4 03488 417016_101 26x11N14 X-Tweel UTV UTV Black 4x115mm +22 mm 2.70 1157 50 11.9 25.8 22 81.4

Proper Installation Instructions

The MICHELIN® X® TWEEL® airless radial tire is manufactured with a speciﬁ c wheel offset and bolt pattern that matches many OEM ﬁ tments. However in some cases, an adapter or spacer can be used to ensure there is no interference with the machine.

MICHELIN TWEEL Airless Radial Tire Mounting to Machine • Ensure the vehicle hub mounting surface is clean and smooth. • Ensure lug nuts with a 60° conical seat are used. • Tighten lug nuts to a snug “fi nger tight” condition (no wobble evident between the MICHELIN® TWEEL® tire and the mounting surface). • Then torque each lug nut to the machine manufacturer’s specifi cations in a ‘star pattern’ sequence. • Lug nuts should be re-torqued after fi rst 10 hours of use, and during every maintenance interval. • See https://tweel.michelinman.com or contact your local dealer for questions on mounting with spacers and adapters. The MICHELIN® X® Tweel® UTV tire is specifi cally Star Pattern Sequence for Tightening Lug Bolts designed for ATVs/UTVs. Please refer to the U.S. Tire Manufacturers Tire Information Service Bulletin TISB 07 – Misapplication of “Not for Highway Service (NHS)” Tires for more information. Tweel® ATV/UTV tires are not DOT approved. Some counties and states in the USA allow ATVs/ UTVs to be used on public roads. A DOT approved tire is not currently required by the counties and states in the USA that allow the use of an ATV/ UTV on public roads. Please consult local or state 4-Bolt Hub 5-Bolt Hub laws for using your ATV/UTV on public roads.

MICHELIN® X® Tweel® UTV Warranty: 3 Years or 12,000 Miles or 20,000 Kilometers

60º Conical Seat Nut All Other Types of Nuts

MICHELIN® TWEEL® WARRANTY GUIDE | 19 X® TWEEL® UTV Tire Warranty vs. Wear Guide

WARRANTABLE (If >50mm Deep)

Manifestation – Separations • Deep separations between shear beam and polyresin spokes (>50mm deep).

Root Cause • Caused by poor adhesion between rubber in shear beam and polyresin during manufacture.

NOT WARRANTABLE

Manifestation – Spoke Damage by Embedded Object) • Tweel® assembly has a broken spoke, cut or tear due to external object striking with force.

Root Cause – Foreign Objects • Caused by impact with road or ﬁ eld hazards, or loose objects such as metal or rocks striking polyresin spokes at speed.

Actions • Ensure operators are aware of potential hazards. • As long as the TWEEL® tire continues to provide traction and support of the machine, it may continue to be used.

MICHELIN® TWEEL® WARRANTY GUIDE | 20 X® TWEEL® UTV Tire Warranty vs. Wear Guide

NOT WARRANTABLE

Root Cause – Foreign Objects • Caused by impact with road or ﬁ eld hazards, or loose objects such as metal or rocks striking polyresin spokes at speed.

Actions • Ensure operators are aware of potential hazards. • As long as the TWEEL® tire continues to provide traction and support of utility vehicle it may be used.

NOT WARRANTABLE

Manifestation – Wallowed Bolt Holes • Assembly has wallowed out and misshapen bolt holes.

Root Cause • Incorrect size lug nuts. • Worn lug nuts (taper). • Mounting lug nuts backwards. • Incorrect mounting procedures (i.e. torquing procedures or pattern).

MICHELIN® TWEEL® WARRANTY GUIDE | 21 Notes

MICHELIN® TWEEL® WARRANTY GUIDE | 22 For more information about the MICHELIN® Tweel® Warranty please refer to information available on the MICHELIN® Tweel® website. https://tweel.michelinman.com

For further assistance (in the USA) Call: 1-888-622-2306 Or Write: Michelin Consumer Care P.O. Box 19001 Greenville, SC 29602-9001